As a Property Manager you will be responsible for the overall operation and financial success of a portfolio of properties consisting of full-service office space in accordance with company policies, procedures, and standards. You will lead the efforts meant to enhance the customer journey and foster a customer-centric culture within the division.
KEY RESPONSIBILITIES:
Spearhead customer relations opportunities to promote open communication and trust between Highwoods and our customers.
Lead the effort to help drive customer retention, reduce churn, and increase overall customer satisfaction.
Build strong customer relationships by proactively address customer concerns and inquiries, demonstrating a positive attitude and dedication to providing exceptional service.
Manage capital improvement projects.
Manage property acquisition and/or new property start up.
Develop and implement ideas to maximize operating efficiency and financial performance.
Administer preventative maintenance programs.
Negotiate and manage vendor contracts within assigned portfolio.
Review and code all property invoices and submit for payment.
Responsible for the financial performance of the assets within assigned portfolio
Research, prepare and implement annual budgets including operating expenses and capital expenditures for building improvements.
Conduct regular property inspections to prevent problems/identify opportunities in accordance with department policy.
Adhere to company, division and department policies and procedures and ensure compliance with codes, regulations, and governmental agency directives.
Review and monitor daily work order report and weekly outstanding work order report.
Initiate customer billings and collection as needed.
Assure optimal functioning of building systems (example, HVAC, fire/life safety, elevators and security systems)
Cooperate with Maintenance Department to administer preventative maintenance programs.
Coordinate customer move-ins (i.e. welcome packages, etc.) and customer move-outs to promote customer relations and protect the property.
Review and provide explanations for monthly operating expense variances greater than 5% and $1000.
Review and understand leases related to assigned portfolio.
Coordinate customer projects and follow-up on customer work requests
Be available as needed on a rotating basis to perform on-call duties and maintain a status of active communication
Prepare, update and distribute information for on-call material
Distribute annual customer surveys and implement response plan based on survey results
Attend and follow up on all customer move in and move out punch list inspections
Adhere to OSHA requirements related to assigned portfolio
QUALIFICATIONS, KNOWLEDGE, SKILLS, ABILITIES:
Proactive attitude and a genuine passion for delivering exceptional customer experiences
Effective organization and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
Strong interpersonal skills, including the ability to communicate effectively with diverse stakeholders and build positive relationships
Proactive mindset with a focus on continuous improvement and problem-solving
High level of professionalism, integrity, and discretion in dealing with sensitive information and situations
Detail-oriented and analytical, with the ability to review leases, financial statements, and operational reports with accuracy
Flexibility and adaptability to changing priorities and environments
Excellent written and oral communication skills, with proficiency in MS Office and internet applications
EDUCATION and EXPERIENCE:
Bachelors Degree strongly preferred
5+ years experience in commercial property management
Proven record of providing excellent internal and external customer service
Budgeting and reporting experience
Proven experience managing capital improvement projects
Why Join Our Team
At Highwoods you will be part of our people-focused culture, which is a supportive environment where your growth and success are as important as that of our customers. With our customer-centric design, everything we do is driven by the goal of delivering greater value to our customers, their teams and our shareholders. We build and operate spaces that are more than workplaces; they are vibrant parts of the community where success and creativity flourish.
What Sets Us Apart
As part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic world of commercial real estate. Every member of our team plays a role in defining and upholding this culture; it's not just words on a page, but a way of working and living every day. We are more than just a commercial real estate company-we are in the business of creating remarkable workplaces that inspire and support growth, community and connection.
WORK ENVIRONMENT and PHYSICAL REQUIREMENTS:
This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, and video conferencing equipment.The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work is of a general office nature; while performing the duties of this job, the employee is regularly required to sit, stand, stoop, balance, walk, kneel, crouch, talk, hear, and see; required to use arms and hands to reach; typing on computer keyboard and using phone is required. Must be able to inspect all areas of the properties, including roof, and/or basement.
May occasionally lift, push, or pull up to 10 pounds.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$47k-65k yearly est. 1d ago
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Property Accountant
Highwoods Properties 4.4
Highwoods Properties job in Raleigh, NC
Why Join Us?
As part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic world of commercial real estate. Every member of our team plays a role in defining and upholding this culture-it's not just words on a page, but a way of working and living every day.
When you join Highwoods, you'll bring your unique skills, experiences, and values to life through our shared mission. Together, we create a thriving workplace where every teammate has the support and opportunity to make a meaningful impact.
As a Highwoods Property Accountant, you will be responsible for managing the accrual based financial accounting of an assigned portfolio of properties in a fast-paced environment. This position will be primarily responsible for generating building-level financial statements and variance analysis for Senior Executives and Business Operations personnel, researching and analyzing specific property information and trends for ultimate use in reports for investors, banks, and other regulatory agencies, and recording building expenses and verifying invoices. These financial accounting responsibilities will be performed to comply with Generally Accepted Accounting Principles and the Company's Sarbanes-Oxley internal control documentation. This position will interact with other corporate departments and field personnel related to the assigned portfolio.
Key Responsibilities:
Obtain, review, and analyze property lease agreements, including review of new leases, amendments, modifications, renewals, and termination agreements.
Verify fully executed lease documents to approved lease parameters
Determine applicable lease information for use in calculating the net effective rent for each new lease
Calculate operating expense reimbursement billings (estimates, reconciliations, and year-end accruals) for specific properties, taking into consideration budgets, adjusting for occupancy, specific expense exclusions, and other clauses
Determination of monthly revenue and expense accruals based on an analysis of trends, timing, and general ledgers of assigned portfolios; requires the ability to interact with operations personnel and translate discussions into impactful accounting decisions
Review building expenses for proper coding and research variances, engaging with field personnel to resolve potential issues/discrepancies
Perform operating revenue and expense variance analysis, comparing multiple periods as well as forecasted and actual results for use by field personnel and executive management
Provide recovery analysis for discretionary building costs to help optimize recoverability which includes discussions with property managers to understand the impact of certain costs
Review of annual building budgets; understanding year over year changes and trends
Prepare building-level entries, reconciliations and reports: i.e., balance sheet account reconciliations, occupancy statistics, terminations/early move-outs
Requirements:
Strong attention to detail with the ability to analyze significant financial information. Ability to thrive in an environment of complex calculations. Assume responsibility for the accuracy and timeliness of work. Excellent organizational and time management skills. Excellent verbal and written communication skills. Ability to appropriately prioritize multiple tasks. Strong skills in analyzing and interpreting lease contracts and related financial data.
Education/Experience:
Bachelor's degree in accounting, finance, or related field. 4+ years of experience in accounting, finance, or analytical capacity, preferably in the real estate field. General Ledger experience is required. Experience with JD Edwards software preferred.
Work Environment
This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, and scanners.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Work is of a general office nature; while performing the duties of this job, the employee is regularly required to talk, hear, and see; prolonged periods of sitting / standing at a desk and working on a computer; required to use arms and hands to reach and handle; typing on a computer keyboard and using a phone required. Ability to read, understand, and communicate information and ideas clearly in writing and orally required. The employee may occasionally need to climb, balance, stoop, kneel, or crouch, and lift and/or move up to 10 pounds.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$54k-68k yearly est. 1d ago
Senior Cyber Security Risk & Controls Analyst
First Citizens 4.8
Remote or Raleigh, NC job
This remote position supports cybersecurity governance by performing risk and control self-assessments (RCSAs), evaluating cybersecurity controls, and supporting key risk management processes. The role helps identify risk and control gaps, assess cyber risks, and recommends improvements to strengthen the organizations cyber posture. The position provides risk analysis, documentation, and control development support across cybersecurity teams, acting as a resource for process owners and contributing to continuous improvement initiatives.
Responsibilities
Execute cybersecurity process level RCSAs in partnership with business function owners and stakeholders
Document risk and controls assessment results, risk ratings, and supporting evidence in accordance with Enterprise Risk Standards
Draft, update, and refine control risk and control statements to ensure clarity, effectiveness, and alignment with cybersecurity processes
Review existing risks and controls for design effectiveness, identifying gaps, inconsistencies, or opportunities for improvements
Partner with business function owners to periodically update inherent and residual risk ratings for process level risks
Assist cybersecurity teams with updating control effectiveness and control environment ratings on a regular cadence
Evaluate cybersecurity risks and controls against Enterprise Policies and Standards, regulatory requirements, and industry standards
Support remediation planning by documenting gaps, improvement recommendations, and target-state control enhancements
Participate in projects, assessments, or escalated tasks requiring risk and control expertise
Qualifications
Bachelor's Degree and 8 years of experience in Information security, cybersecurity, risk management, or a related field OR High School Diploma or GED and 12 years of experience in Information security, cybersecurity, risk management, or a related field
Experience performing risk assessments, RCSAs, or controls testing
Working knowledge of cybersecurity processes, controls and risk concepts
Familiarity with frameworks such as NIST CSF, NIST SP 800-53
Ability to write clear, actionable control statements and assessment findings
Strong analytical, documentation, and communications skills
Ability to work collaboratively with technical and non-technical stakeholders
Preferred
4-7 years of experience in Information or cyber security risk or control assessment
Experience supporting cybersecurity programs within a financial institution or regulated environment
Certifications such as Security+, SSCP, CISA, CISM, CISSP, CRISC
Understanding of threat landscapes, IT processes, and common control frameworks
Experience supporting process improvements, control rationalization, or evidence evaluation
The base pay for this position is generally between $120,000 and $180,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
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$120k-180k yearly 4d ago
Managing Director Underwriter Port Manager MMB
First Citizens 4.8
Charlotte, NC job
The Managing Director, Underwriting Portfolio Manager - Middle Market Banking is responsible for the leadership and development of Middle Market Banking operations. Creates business strategies that enhance service capabilities, operational efficiency, and regulatory compliance. Develops and implements best practice methodologies across the department. Establishes strong productive partnerships between business partners to facilitate daily operations. Develops and executes new initiatives, directing all planning and training efforts to achieve project success. Provides personal leadership and expert direction on all processes, systems, and policies within the division.
Responsibilities
Strong middle market finance experience with both privately-held and public companies, thorough understanding of credit analysis, financial modeling, structuring, guarantor analysis, deal terms and the ability to communicate credit recommendations with senior management. Deep credit product knowledge ranging from senior secured lending with recourse to owner-occupied real estate, and enterprise value financings.
Responsible for managing Middle Market Banking (MMB) Underwriting & Portfolio Management activities, processes (excluding reporting), and related personnel for the group. Collaborate with the MMB Business Unit Head, Relationship Managers and Credit Partners on evaluation and assessment of prospective relationship-oriented credit opportunities:
Interface effectively with key partners:
MMB Relationship Specialist team to coordinate collection of reporting information from clients and prospects as well as other client facing activities
Lending Middle Office's MMB coverage team for new deal closing and material amendment booking and AML/KYC activities
Oversee deal vetting, structuring, term sheet issuance, Credit Approval Memo quality, loan document negotiation, approval and closing, and post-close loan modifications, extensions, portfolio monitoring, and ensuring risk rating accuracy.
Run / coordinate the underwriting process from initial client discussions, all the way through closing, including working closely with relationship managers, underwriting team, credit partners, middle office team, compliance managers and legal counsel.
Actively participate in all credit approval request meetings with MMB SCO's and/or MMB CCO
Propose revisions as needed to the Middle Market Banking Credit Standard
Advise leadership of adverse borrower developments in a timely mannert> Manage periodic Portfolio Management deliverables as required, including quarterly portfolio reviews, as well as Audits, Exams, and Ad-hoc requests
Interface with Borrowers, Agent Banks, and Third Party Intermediaries
Interaction with Regulatory Agencies and FCB Senior Management
Travels to and meets with all regional MMB teams 2-3 times per year
Ensures professional development and training for all UW/PM colleagues
Possesses a player-coach mentality and knows how to balance team/individual empowerment versus direct involvement.
#LI-NK1
Qualifications
Bachelor's Degree and 10 years of experience in Credit Analysis, Portfolio Management, Credit Underwriting, Risk Management OR High School Diploma or GED and 14 years of experience in Credit Analysis, Portfolio Management, Credit Underwriting, Risk Management
Preferred:
Bachelor's or Master's degree in Business, Economics or Finance, Accounting or MBA.
Completed courses relevant to business and financial analysis.
15+ years of Middle Market and/or Mid-Corporate Banking UW & PM experience
Demonstrated effective leadership of teams in multiple locations nationwide
Completion of a formal credit training program
10 years of banking experience at a Large Financial Institution (LFI)
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
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A leading financial institution is seeking a cybersecurity governance specialist to execute risk assessments and evaluate cybersecurity controls. The ideal candidate will have extensive experience in cybersecurity, strong analytical skills, and a Bachelor's degree in a related field. This remote position offers competitive compensation ranging from $120,000 to $180,000, along with a comprehensive benefits program.
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$120k-180k yearly 4d ago
Maintenance Technician
Highwoods Properties 4.4
Highwoods Properties job in Raleigh, NC
At Highwoods, we focus on providing exceptional experiences for everyone involved - our customers, employees, stakeholders, and local communities. We believe in enhancing the customer experience within our buildings by integrating hospitality and top-notch amenities, creating a work environment that is truly unmatched.
A Day in the Life
As a Highwoods Maintenance Technician, you will be part of a team that strives to provide best-in-class service to our customers located in the Raleigh Market. We're seeking someone passionate about crafting dynamic experiences and fostering a sense of community for our diverse customer base within the portfolio.
The Maintenance Technician plays a pivotal role in both the operational and physical health of the portfolio, ensuring it is well-maintained and effectively run while also enhancing the customer experience through community building, making the space not only functional but also a preferred destination. This position embodies a dual responsibility essential for achieving operational excellence and fostering a vibrant community atmosphere across our properties promoting open communication and trust between Highwoods and our customers. You will represent Highwoods in a professional manner to our customers, vendors, and visitors; participate in and follow the guidelines of the safety program.
Work Performed:
Perform a variety of general repairs, installations, and maintenance on building equipment, including changing ballasts, light bulbs and/or tubes, light switches, receptacles, door locks, and general repairs on plumbing fixtures, refrigeration equipment, alarm and fire protection systems, piping, and tubing, etc.
Perform general carpentry, floor repairs, and other general repairs
Inspect equipment for proper lubrication and perform other preventative maintenance duties per a schedule and as needed
Troubleshoot building problem areas, make necessary repairs and adjustments
Build strong customer relationships by proactively address customer concerns and inquiries, demonstrating a positive attitude and dedication to providing exceptional service.
Refer complex situations to supervisor and or senior technicians
Perform routine building inspections
Install and repair new and existing plumbing fixtures, drain lines and accessories
Supervise periodic testing and servicing; record results of cross connection devices
Perform preventive maintenance, installation and repair of water pipes, controls, and associated equipment
Perform installation and repair of various types of electrical fixtures including lamp and ballast replacement
Installation and repair of electrical devices (switches, receptacles, breakers, low voltage transformers, etc.)
Perform minor repair of heating, ventilation, and air conditioning equipment including some filter changing
Monitor/check water chemical treatment programs for cooling towers and fountains
Monitor customer space temperatures and adjust thermostats when needed
Assist the HVAC technician with any building related mechanical or maintenance issues when required
Investigate and monitor repeat customer-related calls and report them to the Building Property Manager and Customer Service
Perform minor leak repairs to roof, window, and fountains
Assist contractors with life safety alarm systems and water-based or dry fire protection systems shut-downs and testing
Perform installation and repair of ceiling tiles, wall coverings, vinyl tile, carpet, cove base, window blinds, signage, etc.
Be responsible for accurate and timely record keeping and reporting
Assist in snow and ice removal using power broom, ice melt, and sand; be available for emergency cleanup/repair after inclement weather
Job Requirements
A fundamental knowledge of life safety systems including fire alarm, sprinkler, fire pumps, and emergency generators
Be available for emergency calls at night, weekends and holidays on a rotating schedule
Maintain a current North Carolina Driver's License
Maintain a current Tennessee driver's license.
Be able to bend, stoop, crawl & climb ladders.
Desirable Qualifications
Certification in one of the following:
Refrigerant Transition and Recovery
Maintenance experience in an industrial or commercial environment
Education
At least 2 years of education in at least one of the following:
State, county, or local governmental agency
Approved/sanctioned Technical Institution and/or
College or University in one or more of the following fields:
Electrical
Construction
Roofing
Building Life Safety Systems
Plumbing
Carpentry
Mechanical or
Equivalent on-the-job training in one or more of the above-listed fields consisting of a minimum of 18 consecutive months.
Why Join Our Team
At Highwoods you will be part of our people-focused culture, which is a supportive environment where your growth and success are as important as that of our customers. With our customer-centric design, everything we do is driven by the goal of delivering greater value to our customers, their teams and our shareholders. We build and operate spaces that are more than workplaces; they are vibrant parts of the community where success and creativity flourish.
What Sets Us Apart
As part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic world of commercial real estate. Every member of our team plays a role in defining and upholding this culture-it's not just words on a page, but a way of working and living every day. We are more than just a commercial real estate company-we are in the business of creating remarkable workplaces that inspire and support growth, community and connection.
Our mission is to build environments and experiences that empower our teammates and customers to achieve more together. When you join Highwoods, you'll bring your unique skills, experiences, and values to life through our shared mission. Together, we create a thriving workplace where every teammate has the support and opportunity to make a meaningful impact.
Work Environment
While performing the duties of this job, the employee may be exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme outdoor conditions (cold / hot weather, wind, precipitation). The noise level in the work environment and job sites can be loud. Must be comfortable working on the roofs of office buildings and climbing ladders.
Physical Demands
The physical demands described here are representative of those required by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear; this position is active and requires the employee to stand, walk, balance, bend, kneel, stoop, crouch, crawl, and climb. The employee must use hands to handle or feel; grasp and reach with hands and arms - must be able to work frequently with arms extended above head. The employee must occasionally lift, push, or pull up to 50-pound items. Specific visual acuity required by this job include close, distance, color, and peripheral vision, and depth perception. Ability to read, understand, and to communicate information and ideas clearly in writing and orally required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$49k-69k yearly est. 1d ago
Customer Service Coordinator
Cousins Properties 4.5
Charlotte, NC job
Headquartered in Atlanta, Cousins is a fully integrated, self-administered and self-managed real estate investment trust (REIT). Cousins has a simple, compelling strategy: Premier urban Sun Belt office portfolio, Disciplined about capital allocation, Best-in-class balance sheet, with Strong local operating platforms. Acting through its operating partnership, Cousins Properties LP, primarily invests in Class A office buildings located in high-growth Sun Belt markets. Cousins Properties (NYSE: CUZ) develops, owns, and manages a 20+ million square foot trophy office portfolio in the high-growth Sun Belt markets of Atlanta, Austin, Charlotte, Dallas, Nashville, Tampa, and Phoenix.
Founded in 1958, Cousins creates shareholder value through its extensive expertise in the development, acquisition, leasing, and management of high-quality real estate assets. The Company has a comprehensive strategy in place based on a simple platform, trophy assets, and opportunistic investments. For more information, please visit ****************
Job Summary:
The Customer Service Coordinator is the frontline position who will assist customers, contractors, and visitors daily. The role will manage the main receptionist area for the Property Management Office. The position's responsibilities include but are not limited to handling incoming and outgoing telephone calls, providing professional and courteous customer service, managing, and maintaining Yardi work orders, Preventive Maintenance Systems and Certificate of Insurances as well as receiving and processing all information requested by customers, contractors, and vendors. Job functions may be added to or deleted from this job description as necessary and determined by Property Management.
This position will be split at Vantage and RailYard locations in Charlotte, NC. This position is not a remote or hybrid position.
Responsibilities:
Customer Relations
Provide customers with a Class A service experience with every interaction
Develop and maintain positive customer relations by creating and sustaining good will and by providing consistently responsive quality customer service
Monitor signs of customer “health” (i.e. through move-ins, move-outs, customer notices, etc.)
Assist Property Manager with the planning and implementation of periodic customer events
Coordinate special customer and vendor mailings such as holiday cards and other customer notifications, including customer anniversaries, monthly calendars, and reminders of scheduled events
Prepare new customer packages and welcome letters
Administrative Duties
The Customer Service Coordinator will support the property's needs on a variety of administrative duties including but not limited to fielding and returning phone calls, processing expense reports, commission payments, managing calendars, scheduling appointments, vendor relations, filing, and completion of other projects as needed
Ensures phones are answered in a friendly, professional manner, taking messages, or forwarding calls as necessary, but answering requests directly whenever possible
Perform general reception duties - greet walk-in customers, visitors, vendors, and contractors; handle their needs and direct them to the appropriate staff
Assist with correspondence and customer mailings
Ensure proper operations of the phones and internet systems
Perform clerical tasks for staff as needed, including mail and packages protocol, ordering office supplies, maintaining personal property logs
Maintain customer and administrative filing system and ensures all documents are properly and promptly filed
Maintain the insurance files for coverage required by customers and vendors
Provide Administrative support to Property Management staff and Engineers
Assist the Property Manager in implementing The Cousins Way Property Management Manual
Receive all incoming service requests and dispatch to the appropriate personnel
Update and maintain the Yardi Work Order System and Building Website
Be familiar with building emergency procedures manual to be able to direct customers during emergency situations
The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.
Qualifications
Required or Preferred Knowledge, Skills, and Abilities:
A Bachelor's Degree preferred
A minimum of two years of experience in customer service required in any industry
Real estate experience preferred but not required
Must possess excellent customer service skills
Must be a process driven individual
Must be methodical and a strong communicator
Strong acumen in oral and written business communications
Must possess strong interpersonal skills and an ability to organize across departments
Detail oriented with clear/consistent focus on the accuracy and completeness of work product
Data driven individual
Must have excellent organizational and problem-solving skills
Strong time management and ability to balance multiple projects efficiently and achieve required results
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, and Access) is required
Yardi experience preferred
Must be able to speak, read, write and understand the primary language(s) used in the workplace
The incumbent must be able to define problems, collect data, establish facts, and draw valid conclusions
Responsiveness - Need to perform responsibilities with an acute sense of urgency to meet the needs of others; respond to solve problems; willing to accept a variety of tasks associated with this position
Integrity - Demonstrate sound business ethics; consistently comply with organizational values; protect confidential information
Adaptability - Able to adapt to changes in situation, direction, or people; adjust to needs of others without losing self-esteem
Customer Service - Demonstrate optimum customer service delivery while performing all job functions
Communication - Able to clearly express ideas; present verbal information in a straightforward manner; ask questions in order to open channels of communication; listen to understand perspective
Cousins is an equal opportunity employer where employment decisions are based on merit, qualifications, and aptitude. The Company does not discriminate in employment opportunities or employment practices on the basis of race, color, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin or ancestry, physical or mental disability, veteran status, age, genetic information, or any other class or characteristic protected by federal, state, or local law.
$29k-33k yearly est. 7d ago
Director Derivatives FX Capital Markets
First Citizens 4.8
Charlotte, NC job
This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.
The Director, Interest Rate Derivatives (IRD) Sales works on the derivative sales team within Global Banking and Markets Solutions. This position will be expected to drive IRD revenue with a heavy emphasis on the middle market client segment. Success in this role will be a function of leveraging internal and external relationships while providing high-level client service and risk management solutioning.
Responsibilities
New Business Development and Relationship Management
Searching for IRD opportunities within both existing client portfolios as well as target prospect pipelines
Pro-activelydevelop and maintain strong relationships with key clients and prospects
Drive culture of proactive business development, setting ambitious targets for client outreach and new business acquisition
Develop and implement strategic account plans to grow existing client relationships and increase wallet share
Collaborate with other business units to create and deliver comprehensive, innovative solutions that address clients' evolving needs
Partner with other segment leaders to relentlessly pursue cross-sell channels and opportunities to enhance overall business performance
Constantly seek out and pursue new business opportunities, leveraging market intelligence and industry trends to identify potential clients and opportunities
Market Knowledge and Deal Execution
Demonstrate mastery of interest rate derivative products (swaps, caps, collars, options and cross-currency swaps)
Advanced knowledge of corporate financial risk management as it pertains to IRD, especially around the ability to successfully pitch and close hedging structures with clients and prospects
Intense interest in and knowledge of market trends, monetary policy, geopolitical events, and other factors that influence directionality of the broader financial markets
Demonstrated understanding of pricing and quoting dynamics around sophisticated corporate IRD hedging products
Work alongside trading, middle, and back-office functions to support client trading activity
Product Strategy and Implementation
Contribute to the development of sales strategies and go-to-market plans
Understanding of IRD product needs for middle market and small corporate clients and the ability to partner with product partners to fill identified gaps
Conduct effective on-boardingincluding documentation, credit lines, and platform setups
Knowledge, Skills and Competencies
Highly proactive
Expert understanding of financial markets, products, and risk management strategies
Familiarity with hedge accounting and relevant corporate accounting rules and standards that most impact our clients
Excellent communication and presentation skills with both internal and external audiences
Experience covering middle market and small corporate relationships
Ability to work effectively in a fast-paced, dynamic environment
Strong ethical standards and commitment to a risk management and compliance culture
Demonstrated self-starter with the ability to organically form internal and external relationships autonomously
Strategic thinking and problem-solving capabilities
Proficiency in financial analysis and client portfolio management
Advanced negotiation and relationship-building skills
Qualifications
Bachelor's Degree and 6 years of experience in Interest Rate Derivatitves (IRD) OR High School Diploma or GED and 10 years of experience in Interest Rate Derivatitves ( IRD)
Preferred Education: Bachelor 0s Degree Preferred
Area of Study: Business, Finance, Economics
Preferred Area of Experience: Derivatives, FX, Commodities
Skills: Strong financial markets acumen, Advanced knowledge of IRD products, Ability to price and quote derivatives, Communication skills (CFO level), Sound internal operations understanding, Understand hedging needs of clients, Internal and external deal sourcing, Partner to bank RMs
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
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A financial institution is seeking a Managing Director, Underwriting Portfolio Manager in Charlotte, NC. The role involves leading Middle Market Banking operations, ensuring compliance, and managing underwriting activities. Candidates should possess extensive experience in credit analysis and portfolio management, along with strong leadership skills to guide a nationwide team. This position offers the opportunity to influence strategic decisions and foster client relationships.
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$50k-102k yearly est. 5d ago
HVAC Technician
Highwoods Properties 4.4
Highwoods Properties job in Raleigh, NC
Are you an HVAC technician who enjoys solving problems, working with your hands and keeping Class A commercial buildings running at their best? Highwoods is looking for a skilled HVAC technician to join our team and help maintain the comfort and performance of our portfolio. You'll take the lead on maintaining, repairing and providing support for upgrading HVAC systems across our portfolio-and you won't be doing it alone! You will also coordinate with outside contractors and the internal HVAC team for support. Representing Highwoods with professionalism and a team-first attitude is key-we are all about collaboration and doing great work together.
WHY HIGHWOODS:
At Highwoods, we believe in building more than just great properties-we build great teams, too. You'll get:
Competitive Hourly Pay
Consistent 40-hour work weeks
Benefits with a 401k match
HVAC vehicle for service work, fuel card, cell phone + uniforms
Positive, team-focused culture
A portfolio of Class A buildings with a respected company
Responsibilities:
Operate, maintain and troubleshoot HVAC systems within our portfolio
Coordinate and oversee HVAC contractors and subcontractor during repairs, maintenance and system upgrades
Respond to service requests and emergencies quickly and responsibly
Support energy management initiatives and help optimize building performance
Collaborate with your team and communicate with Property Managers, the Maintenance team and vendors with a positive, professional attitude
Conduct mechanical inspections of all properties, note deficiencies, develop corrective action plan and provide to the HVAC/Building Systems Manager for approval
Perform minor repairs or replacement of parts or equipment when necessary
Maintain accurate record keeping and reporting
Provide guidance and support for new building plans
Provide guidance as needed to Property Managers and Service Operations with budget support in regard to HVAC projects
Maintain and update the status of on-going projects and outstanding work orders
Investigate and monitor repeat tenant HVAC calls, help develop corrective action plans
Support the Maintenance Technicians, and Property Managers in supporting their Energy Maintenance Systems
Qualifications:
Current driver's license
Strong customer service skills
Strong knowledge of Energy Management Systems
Availability to be on call ~every 5 weeks in rotation
Refrigerant Recovery Certification (CFC)
DESIRED EDUCATION & EXPERIENCE:
A minimum of 2 years of education from one of the following:
Approved/sanctioned Technical Institution and/or
Equivalent on the job training in the mechanical field consisting of a minimum of 60 consecutive months.
5+ years' service experience in one or more of the following areas:
Industrial HVAC or Commercial HVAC
Experience with Energy Maintenance System is a plus!
Why Join Our Team
At Highwoods you will be part of our people-focused culture, which is a supportive environment where your growth and success are as important as that of our customers. With our customer-centric design, everything we do is driven by the goal of delivering greater value to our customers, their teams and our shareholders. We build and operate spaces that are more than workplaces; they are vibrant parts of the community where success and creativity flourish.
What Sets Us Apart
As part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic world of commercial real estate. Every member of our team plays a role in defining and upholding this culture-it's not just words on a page, but a way of working and living every day. We are more than just a commercial real estate company-we are in the business of creating remarkable workplaces that inspire and support growth, community and connection.
Our mission is to build environments and experiences that empower our teammates and customers to achieve more together. When you join Highwoods, you'll bring your unique skills, experiences, and values to life through our shared mission. Together, we create a thriving workplace where every teammate has the support and opportunity to make a meaningful impact.
Physical Requirements:
The physical demand described here are representative of those required by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear; this position is active and requires the employee to stand, walk, balance, bend, kneel, stoop, crouch, crawl, and climb. The employee must use hands and handle or feel; grasp and reach with hands and arms - must be able to work frequently with arms extended above the head. The employee must occasionally lift, push or pull up to 50-pound items. Specific visual acuity required by the job includes close, distance, color, peripheral vision, and depth perception. The ability to read, understand, and communicate information and ideas clearly in writing and orally is required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$65k-89k yearly est. 1d ago
Network Engineer
Highwoods Properties 4.4
Highwoods Properties job in Raleigh, NC
As a Highwoods Network Engineer, you will provide network and server technical support for Corporate and all Market offices. Additionally, you will be responsible for the server and network infrastructure of Highwoods Properties, with full accountability for servers, corporate email system, corporate LAN/WAN, building networks, and cybersecurity. You will proactively manage our infrastructure to meet the current and future business needs of the company.
KEY RESPONSIBILITIES:
Manage corporate LAN/WAN and building network architecture using Fortinet products.
Administer and support M365 with Hybrid Exchange and Hybrid AD/Entra environment.
Oversee virtual server and virtual desktop environments.
Configure and support networking protocols, cabling, routers, and switches.
Ensure secure and reliable firewall, wireless, and internet connectivity.
Perform regular server maintenance to minimize outages and downtime.
Apply and enforce backup and disaster recovery policies.
Respond to support calls impacting servers, networks, phones, and email systems.
Monitor, assess, and respond to cybersecurity threats and vulnerabilities
Administer cloud infrastructure, including virtual networks, databases, and servers
In addition, this position will:
Report activities and progress to the Senior Network Engineer
Proactively maintain a robust and scalable architecture
Maintain server standards, naming conventions, directory structures, account access practices, backup and disaster recovery policies
Analyze, recommend, and evaluate new hardware, software, and communications products for network compatibility and applicability
Participate in server capacity planning
Assist in ordering equipment and managing hardware/software maintenance renewals
Collaborate with developers to migrate on-premise workloads to hybrid cloud
QUALIFICATIONS/KNOWLEDGE, SKILLS, ABILITIES:
Windows Active Directory/Microsoft Entra environments
M365 hybrid Exchange email
Virtual server and desktop environments
Fortinet firewall/router/switch management and LAN/WAN management
Network security best practices, PCI and HIPAA compliance
Cisco hosted phone systems
Network storage and enterprise-level backup solutions
Windows Server, DNS, DHCP
Cloud platforms: compute, storage, networking, identity
Excellent interpersonal, customer service, and project management skills
Ability to communicate effectively with technical and non-technical audiences.
Willingness to travel and work in a fast-paced environment.
EDUCATION/EXPERIENCE:
Minimum seven years' experience in a network environment
Bachelor's degree in Computer Science preferred. A comparable combination of education and experience is acceptable
Why Join Our Team
At Highwoods you will be part of our people-focused culture, which is a supportive environment where your growth and success are as important as that of our customers. With our customer-centric design, everything we do is driven by the goal of delivering greater value to our customers, their teams and our shareholders. We build and operate spaces that are more than workplaces; they are vibrant parts of the community where success and creativity flourish.
What Sets Us Apart
As part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic world of commercial real estate. Every member of our team plays a role in defining and upholding this culture-it's not just words on a page, but a way of working and living every day. We are more than just a commercial real estate company-we are in the business of creating remarkable workplaces that inspire and support growth, community and connection.
Our mission is to build environments and experiences that empower our teammates and customers to achieve more together. When you join Highwoods, you'll bring your unique skills, experiences, and values to life through our shared mission. Together, we create a thriving workplace where every teammate has the support and opportunity to make a meaningful impact.
WORK ENVIRONMENT:
This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, and video conferencing equipment. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work is of a general office nature; while performing the duties of this job, the employee is regularly required to sit, talk, hear, and see; required to use arms and hands to reach; typing on computer keyboard and using phone is required. Ability to read, understand, and to communicate information and ideas clearly in writing and orally is required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$87k-111k yearly est. 1d ago
Bank Part-Time (20 Hours) Sales & Service Representative (PT Teller)
First Citizens Bank 4.8
Winston-Salem, NC job
Are you a people person? Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.
The successful candidate will demonstrate:
Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation
Customer Service Skills: Demonstrates professionalism and empathy in customer interactions
Adaptability: Has the ability to learn and adapt quickly to new information and technology
Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently
Agility: Able to process information and move quickly through problem resolution
Responsibilities
The essential functions of the job include, but are not necessarily limited to, the following:
Engaging customers in conversation to understand their banking needs and preferences
Processing transactions accurately and efficiently
Providing assistance with account servicing needs
Facilitating customer awareness and education of bank services, including digital banking capabilities
Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs
Qualifications
High School Diploma or GED and 6 months customer service experience
Preferred Area of Experience: Sales
Skill(s): Financial literacy, Knowledge of retail banking products and services
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
$56k-105k yearly est. 10d ago
Office of Corporate Secretary and Governance Paralegal
First Citizens Bank 4.8
Raleigh, NC job
This is a hybrid role with the expectation to be in the Raleigh office regularly (Tuesday, Wednesday, and Thursday) with other additional days in-office based on board, committee, and supervisor expectations. Will consider hybrid from our Charlotte office for highly qualified candidate.
First Citizens is seeking an exceptional legal professional to join its team of driven legal professionals as a Corporate Secretary Support Professional/Paralegal. You will play a critical role within the bank's Legal Department and in the Office of Corporate Secretary. This position supports the Board of Directors, Board committees, and corporate governance of the Firm. As part of a team, this role handles and coordinates corporate secretarial and governance activities in support of Management, the Board and its Directors while working collaboratively to support the continuous improvement of legal processes and capabilities to meet evolving business needs and regulatory requirements.
This role requires flexibility, curiosity, adaptability, enthusiasm, teamwork, and a growth mindset.
Responsibilities
* Board Support - Assist with managing the Firm's Holding Company and Bank legal entities, working directly with the Board of Directors and Board committees as part of a team in managing board governance and corporate secretary responsibilities.
* Director Information - Coordinate and provide assistance with annual Directors' and Officers' questionnaires, the proxy statement, and other governance filings. Manages and maintains corporate books and records in accordance with applicable laws, regulations, and firm policies.
* Maintaining Protocols and Templates - Reviews and helps maintain corporate secretary processes and procedures, identifying and documenting areas for enhancement and efficiencies and relevant protocols and templates. Performs research and analysis on relevant issues.
* Documentation - Drafts, revises, and maintains corporate governance documents, resolutions, agendas, consents, executive summaries, talking points, minutes, letters, checklists, legal forms, templates, and other legal documents.
* Meeting Preparation - Coordinates and manages the preparation process for board and board committee meetings, including agenda setting process, materials review and posting, preparing minute shells, and confirm board member requests for information.
* Materials Review - Previews board and board committee materials for adherence to board and Office of Corporate Secretary guidance prior to posting and helps ensure timely posting. This includes entering relevant information in the tracking tool for report generation.
* Communication - Communicates directly in-person, by telephone, by videoconference, and by email with directors, officers, and other business leaders and associates. Is engaging, professional, and relationship oriented. Must communicate clearly and effectively.
Qualifications
Bachelor's Degree and 2 years of experience as a Paralegal or Legal Assistant OR High School Diploma or GED and 6 years of experience as a Paralegal or Legal Assistant
Preferred Qualifications:
* Relevant Associate's or Bachelor's Degree
* At least 5 years of relevant experience as a Paralegal or Legal Assistant with a law firm, in a corporate legal department, or the equivalent.
* Experience working in support of senior corporate leaders and boards of directors preferred.
* Experience in banking, regulatory, corporate law and/or governance in the financial services industry preferred.
* Certificate of completion from an ABA-approved paralegal certification program a plus.
Additional Requirements:
* Communication skills - interpersonal (oral and written).
* Organization skills.
* Detail oriented.
* Collaboration and relationship-building skills expressed in a team-first environment.
* Strong sense of business and legal ethics.
* High level of integrity.
* Customer service skills.
* Hard working, well organized, and able to manage numerous projects simultaneously under tight deadlines.
* Strong Microsoft Office capabilities and ability to implement and learn new software applications.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
$77k-108k yearly est. 21d ago
Division Marketing Specialist
Highwoods Properties 4.4
Highwoods Properties job in Raleigh, NC
If you're a strategic, creative marketer who loves bringing ideas to life and making an impact on where people work every day, the Division Marketing Specialist, which blends traditional commercial real estate marketing with customer engagement, placemaking, and experiential activation, is for you. You will support leasing and customer retention through integrated marketing programs, creative storytelling, and curated experiences across our Raleigh portfolio of more than 5 million square feet of full-service office space.
KEY RESPONSIBILITIES:
Marketing Strategy & Execution:
Coordinate and execute division-wide marketing initiatives that support leasing, retention, and brand positioning.
Develop clear, consistent copy and content for campaigns, digital platforms, and property marketing materials.
Prepare the annual marketing budget and reconcile monthly expenses.
Track, analyze, and report on marketing program performance and ROI.
Identify partnership marketing and co-branding opportunities to leverage local assets and community relationships.
Creative Development & Brand Management:
Collaborate with corporate marketing or third-party vendors to develop marketing materials (flyers, eblasts, virtual staging, videos, photography, social media)
Utilize Adobe Creative Suite (InDesign, Photoshop, Illustrator, etc.) to create or update leasing collateral, templates, and custom designs
Leverage Canva for quick-turn assets and editable templates
Maintain brand consistency across all platforms and mediums.
Manage promotional item sourcing, purchasing, and inventory for marketing and events.
Leasing Support & Sales Enablement:
Develop and maintain in-depth knowledge of all properties, spaces and suites in the division
Create or update leasing proposal template designs and prospect tracking
Maintain a "Featured Property" guidebook for use in analyst presentations and property tours
Track set-up and standards of vacant space presentation
Digital Marketing & Online Presence:
Manage local email campaign strategy and coordinate execution with corporate marketing.
Support property inventory and content across all digital listing services (CoStar, LoopNet, etc.)
Update and manage property pages on the company website.
Maintain and update CRM and marketing database (Salesforce Master).
Create social media content that supports campaigns, engagement and placemaking initiatives.
Customer Engagement & Event Planning:
Build and execute engagement strategies with retail partners to activate spaces, promote offerings, and create memorable experiences for customers and the surrounding community.
Plan and support brokers, customer, and office events that strengthen relationships and drive leasing and retention.
Partner with Property Managers and Customer Experience teammates to deliver events, including marketing materials, communications, and on-site support.
Collaborate with CX and Marketing teams to grow digital engagement through website updates, newsletters, and communication tools.
Collaboration & Cross-Functional Coordination:
Partner with internal teams (leasing, property management, customer experience, and corporate marketing) and external vendors to deliver integrated marketing and engagement initiatives.
Work closely with the Market Leader SVP and Division Accounting Manager on marketing, CX and G&A budget oversight.
Support special projects and market initiatives as needed.
QUALIFICATION/KNOWLEDGE, SKILLS, ABILITIES:
Proficient in Adobe Creative Suite (InDesign, Photoshop, Illustrator), Canva, and Microsoft Office (PowerPoint, Word, Excel)
Working knowledge of CRM platforms (Salesforce/List Master preferred)
Strong understanding of email marketing and digital marketing tools
Experience with property listing platforms (CoStar, LoopNet) a plus
EDUCATION/EXPERIENCE:
Bachelor's degree in marketing, communications, or a related field.
3-5+ years of experience in marketing or similar role involving property marketing and branding.
Experience working in commercial real estate is a plus but not required.
Why Join Our Team
At Highwoods you will be part of our people-focused culture, which is a supportive environment where your growth and success are as important as that of our customers. With our customer-centric design, everything we do is driven by the goal of delivering greater value to our customers, their teams and our shareholders. We build and operate spaces that are more than workplaces; they are vibrant parts of the community where success and creativity flourish.
What Sets Us Apart
As part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic world of commercial real estate. Every member of our team plays a role in defining and upholding this culture-it's not just words on a page, but a way of working and living every day. We are more than just a commercial real estate company-we are in the business of creating remarkable workplaces that inspire and support growth, community and connection.
Our mission is to build environments and experiences that empower our teammates and customers to achieve more together. When you join Highwoods, you'll bring your unique skills, experiences, and values to life through our shared mission. Together, we create a thriving workplace where every teammate has the support and opportunity to make a meaningful impact.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS:
This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, and video conferencing equipment. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work is of a general office nature; while performing the duties of this job, the employee is regularly required to sit, stand, stoop, balance, walk, kneel, crouch, talk, hear, and see; required to use arms and hands to reach; typing on computer keyboard and using phone is required. Must be able to inspect all areas of the properties, including roof, and/or basement.
May occasionally lift, push, or pull up to 10 pounds.
This job description is intended to provide a general overview of essential responsibilities and requirements. It is not an exhaustive list of all duties, skills, or working conditions associated with the position.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$82k-111k yearly est. 1d ago
Scrum Master I (Remote)
First Citizens Bank 4.8
Remote or Raleigh, NC job
This is a remote role that may only be hired in the following location(s): AZ and NC. This position supports the product and software development teams in their adoption of the Scrum framework. Ensures that development teams follow scrum framework values and agile practices, mentoring and motivating the teams to improve processes, facilitating meetings and decision-making processes, and eliminating team impediments. Assists in increasing team efficiency and provides motivation and guidance for process improvement.
Responsibilities
* Project Coordination - Uses agile methodology values, principles, and practices to plan, manage, and deliver solutions. Facilitates communication and information exchange between external groups and the project team. Monitors project progress, provides timely feedback, and drives a culture of agility and learning.
* Communication - Facilitates daily team meetings to get updates on the progress of the project, address potential roadblocks, and ensure that the project is on track. Hosts regular sessions to share updates with product stakeholders about how the project is progressing. Ensures that the team is meeting deadlines with the desired outcome.
* Business Support - Plans and organizes demos and product/system testing. Ensures the proper use of collaborative processes and removes impediments for the scrum team.
* Reporting - Tracks project processes, deliverables, and financials. Prepares and presents status reports to stakeholders.
Qualifications
Bachelor's Degree and 2 years of experience in Project Management in an Information Technology organization OR High School Diploma or GED and 6 years of experience in Project Management in an Information Technology organization
Preferred Qualifications
* Experience with Jira, Confluence, MS Office Suite, MS Visio
* Seasoned in any agile methodology (SAFE/KANBAN/SCRUM)
* Scrum Certification Required
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
$104k-129k yearly est. 8d ago
Loss Mitigation Resolution Specialist (Hybrid, Raleigh location)
First Citizens Bank 4.8
Remote or Raleigh, NC job
This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office. This position serves as personnel available to borrowers by phone that are experiencing financial hardships. Provides assistance and information to borrowers on possible Loss Mitigation options and the subsequent needed actions. Facilitates the receipt of a complete hardship application and remains in contact with the borrower throughout the process. Prepares and reviews documentation to ensure all servicing efforts on covered accounts comply with applicable regulations and investor guidelines. This position is considered the first line of defense and expected to maintain a high level of attention to detail, analyze facts, and make sound decisions in order to mitigate risk to the Bank.
Responsibilities
* Loan Resolution - Responsible for contacting borrowers in financial distress to gather information and required documentation for a complete Loss Mitigation Application. Maintains contact with borrower throughout the process, sending applicable written notices or disclosures. Monitors approved plans until the borrower completes short term repayment plans or makes the required payments.
* Client Support - Identifies and supports clients who are eligible for assistance. Contacts clients who are in Foreclosure, who were dismissed or discharged from bankruptcy, or who have inquired about possible assistance in order to begin the process.
* Operational Support - Acts as a liaison between business units, Retail Credit Underwriting teams, and branches regarding distressed borrowers.
* Portfolio Servicing - Participates in servicing efforts for acquired institutions. Works with acquired institutions to service defaulted or covered assets, and to assist with mortgage loans. Modifies or recommends charge offs as appropriate.
Qualifications
* Bachelor's Degree and 1 years of experience in Collections, Loss Mitigation, Bankruptcy, Foreclosure, or Default OR High School Diploma or GED and 5 years of experience in Collections, Loss Mitigation, Bankruptcy, Foreclosure, or Default
Preferred Qualifications
* Bilingual in Spanish
* Knowledge of applicable regulations
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
$45k-54k yearly est. 12d ago
Financial Analyst
Highwoods Properties 4.4
Highwoods Properties job in Raleigh, NC
As a Highwoods Financial Analyst, you'll join a dynamic team of finance professionals dedicated to providing exceptional service, analysis and project support in strategy initiatives. This position will have a role in helping implement data visualization/business intelligence tools.
KEY RESPONSIBILITIES:
Prepare monthly, quarterly, and ad hoc reports which may include:
Occupancy
Leasing Statistics and Analysis
Market Analysis
Division Monthly Financial Reviews including identifying Key Performance Drivers
Corporate Monthly Financial Reviews
Preparing data for the Company's publicly released documents
Investment Report Card
Ad Hoc Analysis for Analyst Calls, Board, Division, and Officer Meetings
Peer Overview and Analysis
Impairment Analysis
Assist Finance team with exploring new ways to view and use internal and external data sources to improve communication and advocate new ways to approach business challenges.
Work with the Investments team to underwrite potential acquisitions and dispositions using both Argus and internal company forecasts.
Maintain and coordinate data rooms for Investments transactions.
Work closely with CFO, COO, and other executives on strategic initiatives on an as needed basis.
QUALIFICATIONS/KNOWLEDGE, SKILLS, ABILITIES:
Strong mathematical aptitude and analytical skills
Proficiency in the creation and manipulation of Excel spreadsheets
Excellent time management, written, and oral communication skills
Ability to prioritize deadlines and work independently
Strong interpersonal skills
EDUCATION/EXPERIENCE:
Bachelor's degree in finance, accounting, business or economics
1-2 years of experience in accounting, finance or real estate helpful
Computer proficiency - MS Office and Global Software experience a plus
Prior experience with Argus strongly preferred
Prior experience with Microsoft Business Intelligence a plus
Why Join Our Team
At Highwoods you will be part of our people-focused culture, which is a supportive environment where your growth and success are as important as that of our customers. With our customer-centric design, everything we do is driven by the goal of delivering greater value to our customers, their teams and our shareholders. We build and operate spaces that are more than workplaces; they are vibrant parts of the community where success and creativity flourish.
What Sets Us Apart
As part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic world of commercial real estate. Every member of our team plays a role in defining and upholding this culture-it's not just words on a page, but a way of working and living every day. We are more than just a commercial real estate company-we are in the business of creating remarkable workplaces that inspire and support growth, community and connection.
Our mission is to build environments and experiences that empower our teammates and customers to achieve more together. When you join Highwoods, you'll bring your unique skills, experiences, and values to life through our shared mission. Together, we create a thriving workplace where every teammate has the support and opportunity to make a meaningful impact.
WORK ENVIRONMENT:
This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, and video conferencing equipment. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work is of a general office nature; while performing the duties of this job, the employee is regularly required to sit, talk, hear, and see; required to use arms and hands to reach; typing on computer keyboard and using phone is required. Ability to read, understand, and to communicate information and ideas clearly in writing and orally is required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$76k-111k yearly est. 1d ago
Corporate Intern - General Bank Risk Management
First Citizens Bank 4.8
Raleigh, NC job
This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. This role will be located in Raleigh,NC. First Citizens Bank offers an exciting summer internship program that provides development opportunities and hands on work experience while creating a talent pipeline for the Bank. Our interns will apply classroom knowledge in a corporate environment while making a positive impact across the organization and the communities we serve. Come help First Citizens build for the future!
This role will report through the General Bank's Business Risk & Controls Department, supporting various activities and programs that ensure appropriate first line risk management and oversight of business processes, risks, and controls. As the Business Risk & Controls Program Intern, you will help to develop, monitor, and manage risk programs in adherence to policies and standards. This may include building, analyzing, reporting, and drawing conclusions on various risk topics, as well as facilitating and supporting projects.
Responsibilities
In this role, you will:
* Be part of a dynamic team with interesting projects.
* Accountabilities can and may include areas such as research, analytics, projects, strategy, risk management, process review and improvement, as well as technology enhancements and support within the General Bank Business Risk & Controls organization.
* May review and recommend improvements to current processes and procedures and ensure compliance with relevant rules and regulations
* Attend professional development sessions, informational sessions, networking and community service events.
* Have a dedicated manager and program manager to help you navigate the bank and the internship program.
* Be assigned a project, designed to improve a specific process or solve a problem that you will present at the close of the internship.
* Prepare a wrap-up presentation to be shared with the division leader and other key stakeholders in the company to outline your accomplishments and experience during the internship
Internship dates: 5/27/2026 - 7/31/2026
Qualifications
Required qualifications:
* High School Diploma or GED and 1 year of experience
* Currently enrolled at an accredited collegiate institution (during the time of the summer program)
* Ability to work 40 hours per week during the duration of the program
Preferred qualifications:
* Pursing an undergraduate degree in Business Administration, Finance, Risk Management, or other similar area
* 3.0 minimum GPA
* Detail oriented
* Reporting and analytical skills
* Knowledge and use of Microsoft Office applications
* Strong desire to learn and grow
* Possess a positive attitude, naturally curious and enjoys collaborating with others
* Strong verbal and written communication skills
* Critical thinking skills
* Ability to mltitask
* Ability to adapt and adjust priorities based on business needs
* Ability to take direction and absorb information quickly
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
$66k-103k yearly est. 2d ago
Director, Property Efficiency and Systems
Kimco Realty 4.4
Charlotte, NC job
Unless specifically contracted, resumes from recruiting agencies are not being accepted for this position. Reporting to the SVP of Property Management, the Director of Property Efficiency & Systems will lead technology-driven and efficiency-oriented projects and initiatives across the Property Management department. This role is responsible for identifying, implementing, and standardizing innovative solutions that enhance operational performance, asset value, and service delivery throughout the portfolio. The Director collaborates with internal teams, including Kimco's Office of Innovation & Transformation (OIT) and external partners to drive adoption of new technologies, streamline processes, and ensure best-in-class property standards.
Summary of Job Duties
* Strategic Alignment: Partner closely with OIT to ensure all property technology and efficiency initiatives are aligned with Kimco's enterprise-wide technology strategy.
* Technology Implementation: In partnership with OIT, evaluate, select, and deploy innovative solutions (e.g., smart building controls, automation, analytics).
* Project Management: Oversee planning, timely execution, and tracking of projects, ensuring alignment with departmental goals and budgets.
* Budgeting & Project Management Support: Provide direct assistance to property managers in preparing capital budgets. Act as a liaison with outside consultants for capital projects, RFPs, and property surveys to ensure successful project delivery and compliance with company standards.
* Standardization: Develop and maintain standards specifically for technology-related programs, systems, and equipment-including hardware, software, and digital platforms-across all properties. Ensure consistency in the selection, implementation, and ongoing management of technology solutions to support operational efficiency and alignment with company strategy.
* Vendor & Warranty Management: Manage and oversee all warranty issues and claims through the appropriate vendors and contractors, ensuring timely resolution and compliance with contract terms.
* Vendor Management: Source and manage third-party vendors for technology solutions, ensuring compliance with company standards (i.e., Cyber requirements) and cost-effectiveness.
* Training & Education: Conduct regular training seminars and produce resource materials to educate the Property Management team on new technologies, systems, and best practices.
* Collaboration: Work closely with regional property management teams, Corporate Operations, and other departments to ensure successful implementation and integration of technology initiatives.
* Continuous Improvement: Monitor key performance indicators, analyze results, and recommend improvements to maximize efficiency and asset value.
* Audit & Compliance: Ensure all technology and efficiency programs are documented for audit purposes (i.e., MSA's) and comply with internal policies and external regulations.
* ESG and Sustainable Initiatives: In collaboration with the Corporate Responsibility Team, assist with the analysis and data reporting on building/site performance and compliance with rules and laws that dictate energy caps and other sustainability requirements.
Requirements
* 5+ years of experience in property management, technology implementation, or related field.
* Bachelor's degree or equivalent in a related field in Engineering, Technology or Business.
* Proven experience in property management, technology implementation, or operational efficiency roles.
* Strong project management skills and ability to lead cross-functional teams.
* Excellent communication, organizational, and analytical abilities.
* Proficiency with building controls, automation systems, and related technologies.
* Regular travel is required.
Preferred Skills
* Experience with smart building technologies, energy management systems, and data analytics.
* Familiarity with RFP processes and vendor negotiations.
* Understanding of current BPS legislation across the US and the impact these laws have on property owners.
Kimco Realty is an Equal Opportunity Employer - Veteran/Disability
$129k-175k yearly est. Auto-Apply 8d ago
Wealth Client Specialist
First Citizens Bank 4.8
Hendersonville, NC job
The Wealth Client Specialist (WCS) role supports Fiduciary Officers and Wealth Consultants within the Wealth Division. The position has responsibility for all service-related activities such as money movement, distributions, account opening/closing/maintenance and research. Establish excellent partnerships and demonstrating a high level of client service are key expectations of the role. WCS also assists with office related support such as coordinating and preparing for client meetings, mail handling and distributions as well as assisting with ordering office supplies when needed
Responsibilities
* Service & Support - Works directly with clients and Advisors/Partners to address issues and respond to inquiries. Determines target needs and provides resolution. May serve as the main point of contact for clients throughout sales process and assists in calls or presentations intended to solicit business. Uncovers sales opportunities through analysis, reporting, and daily support operations.
* Documentation - Prepares documentation presented to clients. This may include proposals, service agreements, and implementation forms. Adhere to all compliance and risk related documentation/imaging.
* Data Analysis - Sources, compiles, and interprets data. Performs analysis to determine trends in market, product, or client information.
* Product Specialist - Provides knowledge in area of work. Assists in process troubleshooting for both internal and external parties. Understands foundational components of Trust line of business. For example, Grantor, Trustee, Successor Trustee, Beneficiaries, etc.
Qualifications
Bachelor's Degree and 0 years of experience in Trust, Banking Sales, or Customer Service, or Operations OR High School Diploma or GED and 4 years of experience in Sales, or Customer Service, or Operations
Preferred: Prior experience in wealth management/trust or financial services. Knowledge of Trust Administration
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
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