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Hilb Group jobs - 61 jobs

  • Human Resources Director

    Hilb Group 3.5company rating

    Hilb Group job in Brockton, MA

    The Company: Our Client , WeCare 365 Adult Foster and Family Care, is dedicated to assisting individuals with disabilities and elders to live with dignity and independence in their community. WeCare 365 is a community-based, person-centered long-term support service. The Role: The Human Resources Director is a key member of the leadership team at WeCare 365 AFC, responsible for providing vision, direction, and execution of all human resources strategies. This role is instrumental in shaping an engaged, high-performing workforce by leading initiatives in talent acquisition, employee relations, compliance, culture, and organizational development. The HR Director will serve as a strategic advisor to the Executive Director and leadership team, ensuring HR programs are aligned with organizational goals while fostering a workplace culture rooted in respect, inclusivity, and excellence. This position balances long-term strategic planning with hands-on management of HR functions to ensure both compliance and employee satisfaction across the organization. This role has the ability to be primarily remote with the ability to be onsite in the Brockton location as needed for any HR-related meetings and/or company-related meetings. Key Responsibilities: Strategic Leadership Partner with the Executive Director and leadership team to develop and implement HR strategies that support organizational growth, operational efficiency, and mission alignment Act as a trusted advisor on organizational design, workforce planning, and succession planning Implementation of strategies to cultivate a more inclusive and diverse workforce and foster innovation through varied perspectives Serve as a change management leader, helping guide the organization through transitions with clear communication and employee support Talent Acquisition & Development Oversee recruitment strategies to attract top talent and build a qualified workforce in alignment with organizational needs Lead onboarding programs that create a positive first impression and set employees up for success Develop and implement professional development, training, and leadership programs to support employee growth and career progression Partner with supervisors and managers to identify skill gaps and build development plans Employee Relations & Engagement Foster a culture of open communication, collaboration, and accountability Provide guidance to managers and employees on performance management, conflict resolution, and workplace concerns Lead employee engagement initiatives to improve satisfaction, reduce turnover, and strengthen organizational culture Conduct investigations into employee relations matters with fairness, discretion, and compliance Compensation, Benefits & Compliance Oversee compensation strategy to ensure competitive and equitable pay practices Manage benefits administration, including health, retirement, wellness, and leave programs Ensure compliance with federal, state, and local employment laws, including FMLA, ADA, FLSA, and OSHA requirements Partner with finance to manage HR budgets, benefits costs, and payroll compliance Maintain and regularly update HR policies, procedures, and employee handbooks to reflect best practices and regulatory requirements HR Operations & Metrics Oversee the HRIS system (ADP or equivalent) to maintain accurate employee records and improve HR workflows Establish HR metrics and provide regular reporting to leadership on turnover, retention, recruitment, and engagement trends Drive continuous improvement by analyzing data, identifying patterns, and implementing evidence-based HR practices Supervise, mentor, and develop HR team members, ensuring efficiency and alignment with HR goals Qualifications: Education & Certifications Bachelor's degree in human resources, Business Administration, or a related field required Master's degree preferred HR professional certification (SHRM-CP/SCP, PHR/SPHR, or equivalent) strongly preferred Experience Minimum of 7-10 years of progressive HR experience, with at least 3 years of director level experience Proven success in leading HR functions within healthcare, human services, or a related industry strongly preferred Demonstrated experience in employee relations, compliance, organizational development, and change management Knowledge, Skills & Abilities In-depth knowledge of HR laws, regulations, and best practices Strong leadership and people management skills with a proven ability to motivate, coach, and develop staff Excellent communication, negotiation, and interpersonal skills with the ability to build strong relationships at all levels of the organization High degree of integrity and discretion in handling sensitive and confidential information Strong analytical and problem-solving skills, with the ability to use data to drive decisions Proficiency in HRIS systems (ADP preferred) and Microsoft Office Suite Core Competencies Strategic Vision - Ability to align HR practices with long-term organizational goals Leadership & Influence - Inspires trust, earns respect, and leads by example Employee Advocacy - Champions employee well-being, engagement, and development Collaboration & Teamwork - Works across departments to achieve common goals Adaptability & Resilience - Thrives in dynamic environments with evolving priorities Cultural Competence - Promotes diversity, equity, and inclusion across the organization Benefits/Perks: Medical, vision and dental insurance 401(k) Employee Assistance Program (EAP) Generous PTO package 13 Company Holidays Compensation: The anticipated salary range for this position is between $100,000 and $130,000. Salary will be determined based on experience, education, and other factors. Our Client , WeCare 365 AFC, is an equal opportunity employer, and they value diversity at our company. They do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, disability status, or any other protected characteristic or status. Disabled applicants may request any reasonable accommodation needed to enable them to complete the application process.
    $100k-130k yearly 60d+ ago
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  • Senior Project Engineer

    Hilb Group 3.5company rating

    Hilb Group job in Cambridge, MA or remote

    Our client, Trail Ridge Power (TRP), is a private-equity-owned leader in decarbonization solutions, dedicated to partnering with national commercial and industrial real estate groups. As an integrator and asset owner, they take a holistic approach to achieve our customer's sustainability goals, including developing and funding renewable energy projects, energy efficiency, and other energy services. They specialize in creating comprehensive energy transition solutions by originating, designing, developing, financing, owning, and operating a diverse range of renewable energy assets. Their portfolio includes solar PV generation, battery storage, and other commercially viable technologies and solutions that meet our customer's net-zero-carbon objectives. The Role: Trail Ridge Power is seeking a Senior Project Engineer reporting to the Senior Director of Project Engineering to join their team. If you are an engineer with a passion for renewable energy and the desire to create something new, this could be the right opportunity for you! This position is fully remote. The company will consider remote applicants within the United States. Key Responsibilities: Manage internal engineering workflow and diligence for project acquisitions Contribute to design and engineering of renewable energy and cleantech projects Oversee full project life cycle, managing third party consulting engineers and working with engineering partners to develop preliminary and final engineering plans to internal standards Oversee contracted engineering firms and partner EPC's as the “Owner's engineer” Enforce design and engineering equipment and construction standards Collaborate with development and finance to assess potential projects' feasibility and construction complexity, and find innovative solutions to reduce project cost Provide technical guidance and support on matters relating to solar technology, focusing on rooftop, ground-mounted fixed-tilt and single-axis tracker systems Review project deliverables to ensure all local and national code, utility interconnection requirements, and client requests are met, along with SOW items per contract Conduct, coordinate, and review energy production estimates using PVsyst and Helioscope Travel for work up to 30% as needed and depending on base location You Bring: Bachelor's degree in engineering is required; master's degree is preferred 7+ years of renewable energy experience with 5+ years in Rooftop Solar PV systems and small (1-10MW) ground-mount systems A creative and entrepreneurial approach to solving energy/carbon use optimization problems Experience managing a large portfolio of projects while prioritizing effectively, managing competing expectations, and meeting deadlines Experience with PV design tools including Helioscope, PVSyst, and AutoCAD Proficient with Procore, project management, energy modeling, and MS office tools Experience with energy efficiency, CHP, fuel cells, or other carbon reduction technologies would be a plus, but not required Excellent analytical, oral and written communication skills PE in electrical, mechanical, or civil preferred Benefits/ Perks: Competitive pay with bonus eligibility Vacation/Sick Time, Holidays, Comprehensive Health Benefits, 401k Trail Ridge Power is an equal opportunity employer that believes broad perspectives, backgrounds and multidisciplinary approaches are fundamental to bringing new sustainability solutions to market. We are committed to fostering a diverse and inclusive workplace, and we encourage applicants from all backgrounds to apply. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. If you require accommodations during the application or interview process due to a disability, please contact us to make the necessary arrangements.
    $95k-118k yearly est. 14d ago
  • Customer Service Representative

    Hub International 4.8company rating

    Remote or Saint Petersburg, FL job

    About Specialty Program Group: Our goal is to partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offers access to capital and investment, deep carrier relationships, creative thinking, product development and broad distribution, while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics. About Squaremouth: Squaremouth was launched in 2003 with the core goals of becoming the best workplace for its employees and the best place for customers to buy travel insurance. In 2014, we utilized our travel insurance expertise to develop and launch Tin Leg, a travel insurance brand with policies designed to address our customer's most common and pressing travel concerns. Tin Leg quickly became one of the most popular travel insurance providers on squaremouth.com and continues to offer some of the most comprehensive products in the travel insurance market. We've grown from a small team to a company of over 50 employees, gaining national and international recognition along the way as one of the best customer service teams and best places to work. Widely recognized for our company culture, we are proud of most recently being named one of the Best Workplaces in America in 2023 by Inc. Magazine! Continuing to strive toward its goal of being one of the most innovative companies in the field, Squaremouth was acquired in April 2023 by Specialty Program Group (SPG), a leading operator of specialty insurance brokerages and underwriting facilities. Today, Squaremouth.com, and its multi-award winning customer service team, has helped over 3 million travelers save time and money to find the best travel insurance policy for their trip. Job Summary Our company is a leading provider of travel insurance solutions, committed to ensuring that travelers have peace of mind while exploring the world. We offer a range of comprehensive travel insurance policies designed to meet the diverse needs of our customers. We are seeking a Remote Call Center Agent to join our team and assist consumers in choosing the right travel insurance policies. As a Call Center Agent, you will be responsible for providing exceptional customer service, answering inquiries, and guiding customers through the process of selecting the best insurance coverage for their travel plans. This is a remote position that requires excellent communication skills, attention to detail, and a passion for helping people. Customer Service Representative Responsibilities: Engage with customers via phone, email, and chat to understand their travel insurance needs. Educate customers about our insurance products, including coverage options, benefits, and pricing. Assist customers in comparing different insurance plans to help them make informed decisions. Address customer concerns, questions, and objections in a professional and courteous manner. Collaborate with team members and other departments to resolve customer issues and ensure customer satisfaction. Stay updated on industry trends, product changes, and regulatory requirements related to travel insurance. Requirements: Strong customer service and computer skills. Excellent written and oral communication. Attention to detail is imperative. Ability to work independently in a remote environment and manage time effectively. Remote/Work From Home experience preferred. Background verification must not inhibit ability to obtain insurance licenses. Candidates must have reliable internet/wifi - Internet connection speed-test required. Previous experience in a customer service or sales role, preferably in the insurance or travel industry. Strong active listening and problem-solving abilities. Willingness to undergo training and continuous learning to stay updated on product knowledge and industry changes. High school diploma or equivalent; additional education or certifications in customer service or insurance is advantageous. Training: Online guided e-learning, mock calls, chats, frequent one-on-one and group video meetings to accompany self training. Working Schedule: Initial training: 3-4 weeks in length and is scheduled 10:00 am -6:00pm ET Monday through Friday. Scheduled shift hours begin after the successful completion of initial training. Operating hours: 8am to 10pm ET daily. Multiple fixed schedule options available. Must be willing and able to work all shifts including nights, weekends and holidays. What we offer: Squaremouth is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance,FSA, HSA and 401(k) accounts, paid-time-off benefits, and an internet reimbursement. Ongoing training and professional development opportunities, and the opportunity to make a positive impact by helping customers make informed decisions about travel insurance. Salary Transparency: Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $37,440 - $40,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. #SPG Department Account Management & ServiceRequired Experience: Less than 1 year of relevant experience Required Travel: No Travel RequiredRequired Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $37.4k-40k yearly Auto-Apply 11d ago
  • Commercial Insurance Technical Support Associate

    Hub International Insurance 4.8company rating

    Wilmington, MA job

    About HUB Join our Stevie Award Winning Team at HUB International! When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 20,000 professionals in 570+ offices across North America. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. We currently have an opportunity for a Technical Support Associate. Overview: Responsible for providing technical assistance and workflow support to the Commercial Service, Marketing and Production team. Responsibilities: Responsibilities may include all or some or the following: Support production and account managers with proposals and policy summaries. Enter data as required by insurance company automation systems. Handle correspondence and the clerical processing of accounts including applications, attachment processes, pre-renewal data collections and agency management system input. Process certificate of insurance requests which cannot be forwarded to the certificate processing team. Obtain and provide account managers, producers and marketing loss reports from our insurance carriers. Process quotations and binders for Workers Compensation Pool business and Flood Insurance for Commercial Lines clients Maintain cancellation/reinstatement system for commercial accounts. Responsible for the invoicing of commercial policies. Policy checking and endorsement processing of automobile and workers compensation insurance policies. Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose. Responsible for implementing a quality control review process to assure the production of quality work and the provision of excellent customer service. Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company. Other responsibilities as assigned by Manager. Qualifications: Work experience within an office environment Ability to obtain a Property and Casualty license after hire. Experience automated systems and Microsoft Office products. Excellent organizational, interpersonal, communication skills and ability to work in a team environment. The expected salary range for this position is $27.50/hr - $30.00/hr and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. Department Account Management & ServiceRequired Experience: 1-2 years of relevant experience Required Travel: NegligibleRequired Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $27.5-30 hourly Auto-Apply 58d ago
  • Sr. HR Coordinator

    Hub International 4.8company rating

    Wilmington, MA job

    ABOUT US At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. HUB is one of the largest global insurance and employee benefits broker, providing a boundaryless array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 20,000 employees in more than 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions. The Senior HR Coordinator is a key member of the HR Support Services team, responsible for delivering high-quality, timely, and customer-focused support throughout the employee lifecycle. Reporting to the Lead, HR Support Services, this role handles a broad range of both complex and basic administrative tasks and service requests, including onboarding, employee changes, offboarding, records management, and Tier 1 and Tier 2 HR inquiries and escalations. This role is ideal for a detail-oriented, service-minded professional looking to grow within a collaborative and fast-paced HR environment supporting 20,000+ employees across North America. Key Responsibilities: Employee Lifecycle Administration Process both complex and basic employee lifecycle transactions including new hires, job changes, terminations, leaves of absence, and employee status updates. Coordinate pre-boarding and onboarding logistics, such as background checks, new hire documentation, and systems access - including M&A. Support offboarding processes including exit interviews, logistics and system terminations. HR Systems & Data Management Enter and maintain accurate employee data in the HRIS (e.g., Workday, SAP SuccessFactors) system. Perform regular audits of employee records to ensure data accuracy and compliance. Generate reports or queries to support HR operations and compliance efforts. Prepare HR dashboard and metrics for leadership report out Employee Support & Service Delivery Respond to employee and manager inquiries via phone, email, or case management system (e.g., ServiceNow) related to HR policies, procedures, and systems. Act as escalation for complex cases within HR Support Services, when needed. Maintain confidentiality and handle sensitive information with discretion. Serve as backup for team leader during absences, ensuring continuity of operations and team support. Interface directly with HR Business Partners and HR Leaders, providing timely and accurate information on processes, services, and policies, including service delivery. Manager & HRBP Support Support conflict resolution and disciplinary processes, including documentation and performance improvement plan support. Contribute to HR initiatives such as performance management, C&B programs, and employee engagement. Process Improvement & Documentation Assist in maintaining and updating HR SOPs, templates, and knowledge base articles. Recommend improvements to enhance efficiency and employee experience. Participate in HR projects and initiatives as assigned. Onboard, train, and mentor (level 1 or junior) coordinators, providing regular feedback and professional development guidance. Qualifications Education & Experience: Bachelor's degree in Human Resources, Business Administration, or equivalent experience in related field preferred. 2-4 years of experience in an HR administrative or coordinator role, preferably in a high-volume or shared services environment. Experience in insurance, financial services, or other highly regulated industries is an asset. Skills & Competencies: Service-oriented mindset with a focus on employee experience Strong organizational skills, decision making ability, attention to detail, and comfort with ambiguity. Excellent communication and interpersonal skills; customer service mindset. Comfortable working in a decentralized, multi-jurisdictional environment (U.S. and Canada). Proficiency with HR systems (e.g., Workday, SAP, Oracle) and Microsoft Office Suite. Ability to handle confidential information with professionalism and discretion. Bilingual in English and French (if supporting Canadian employees) is a plus. Join Our Team: Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB, you will be part of a community of learners and doers focused on helping our leaders maximize the potential of their employees. Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $65,000- $70,000 (non-exempt) and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. Department Human ResourcesRequired Experience: 2-5 years of relevant experience Required Travel: Up to 25%Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $65k-70k yearly Auto-Apply 54d ago
  • Strategic Account Production Lead

    Hub International 4.8company rating

    Wilmington, MA job

    About HUB Join our Stevie Award Winning Team at HUB International! When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 14,000 professionals in 500 offices across North America. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. We currently have an opportunity for a Strategic Production Account Lead. Overview: The Strategic Production Account Lead (SPAL) is a liaison role responsible for working in partnership with Producer(s) and internal team to project manage and support the execution on all key deliverables for Producers to engage in new and retain business. The SPAL partners with producer(s) and internal teams to ensure high quality delivery of tailored insurance solutions that align with clients' business objectives. Responsibilities: • Work with Producer(s) to collect pertinent underwriting information to engage with Marketing team/Account Managers to obtain a complete and detailed insurance submission for insurance company consideration. • Be able to articulate the HUB Value Proposition in meetings with prospects. • Create detailed submissions to include Acord applications, exposure spreadsheets and coverage specifications. • Work with the Producer(s) to create detailed insurance proposals to include persuasive executive summary, pricing and exposure exhibits/comparisons, summary of terms and conditions and other pertinent deal information, as necessary. • Provide key findings and recommended solutions to Producer(s) in preparation of meeting with prospects to secure business. • Responsible for managing the information flow, status updates and gaps working with Producer(s) for multiple sales opportunities. • Interface directly with Hub Clients at Producer(s) direction. • Apply (basic) proficiency of loss analysis, SIRs, Retrospective Rating/loss sensitive plans on account activity as needed. • Work with Producer(s) to identify specifics requirements/data for retention and renewals per practice. • Work with Producer(s) and/or manager on special projects as directed. Qualifications: • 5-7 years related experience. Strong working knowledge of Property, Casualty, Workers' Compensation coverages required. • Specific experience with Real Estate related risks is required. Working knowledge of additional industries preferred. • Experience servicing, marketing, and working with insurers; including sales related exposure or sales acumen. • Strong project management skills; managing multiple assignments in fast paced environment. • Ability to work professionally with multiple teams to execute assignments, etc. • Completion of one or more CPCU exams preferred. • Strong oral and written communication skills • Strong analytics and ability to think strategically. Department SalesRequired Experience: 5-7 years of relevant experience Required Travel: Up to 50%Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $47k-59k yearly est. Auto-Apply 25d ago
  • Strategic Account Executive - Private Client Group

    Hub International 4.8company rating

    Wilmington, MA job

    Discover a Career That Empowers You - Join HUB International! At HUB International, we're more than just an insurance brokerage firm - we're a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don't stop there - we also invest deeply in our people. Here, your career is in your hands. You'll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you'll be backed by the strength of a global firm and the heart of a regional team. As one of the world's largest insurance brokers - and a proud Stevie Award-winning workplace - HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation. Explore your future with HUB International. Let's grow together. If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits - HUB is the place for you. We currently have an opportunity for a Strategic Account Executive to join our Personal Lines team. Overview: The Strategic Account Executive leads the overall service, recommendations, and implementation of a book of insurance business. The job requires a high degree of independent discretion, autonomy, and decision-making based on industry knowledge and experience to provide professional guidance, expertise, and service to clients, professional and collaborative relationships with carrier representatives, underwriters, business partners, and HUB colleagues. The primary objective is rate of account retention that meets or exceeds expectations. Responsible for business development and sales with new and existing clients and referral sources. Responsibilities: Manages a book of business of key and high revenue-producing accounts. Providing professional insurance guidance, expertise, and service to clients Developing and maintaining professional and collaborative relationships with carrier representatives, underwriters, business partners, and HUB colleagues Performing accurate and thorough reviews of client coverage, exposure and price, and communicating recommendations to customers in a timely manner - Developing new business from existing accounts and assigned leads as well as helping the department meet production goals Provides regional “concierge” level assistance on the servicing and management of the largest accounts throughout the Hub New England region. Develops new business from existing accounts and assigned leads and contributes to meeting departmental production goals. Identifies opportunities for cross-sell and up-sell of other HUB products and services where appropriate. Utilizing industry experience and in-depth knowledge of insurance markets, policy provisions, claim processes, business environment, and risk mitigation, applies independent and discretionary judgment to make decisions independent of manager approval on books of insurance business for which the incumbent is responsible. These include non-routine coverage issues and questions, denial of claims, renewal strategies for key accounts, and interpretation of non-routine provisions of insurance contracts. Acquires understanding of clients' business and insurance objectives and critically analyzes and compares insurance plans to determine suitability. · Leads resolution of escalated complex service issues between clients and insurance carriers that require policy interpretation and experience-based judgment to resolve. Supports, mentors, and trains Account Managers and Account Representatives, as necessary. Seeks continued knowledge and stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes. Leads all aspects of client service, marketing, and renewal of book of business. Uses judgment and creativity based on industry experience to produce favorable results and solutions to address clients' insurance needs. Responsible for overall retention of accounts in assigned book of business. Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems when necessary. Ensures the accuracy of data in those systems. Possesses mastery of the various HUB and industry resources and tools that are available and utilizes same to best serve clients. Travels on company business as required. Prepares reports for management as required. Attends industry related continuing education training and courses. Other responsibilities as assigned by Manager. Qualifications: 7 years of experience and demonstrated proficiency in an insurance Account Management role in required lines is preferred. Brokerage experience is preferred. Active Producer License in required lines and states. Excellent oral and written communications skills. Leadership experience and independent responsibility for client retention preferred. Ability to lead in a remote team environment. Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems. Ability to travel on business when required. Experience with Microsoft Office products. Excellent organizational, interpersonal, communication skills and ability to work in a team environment. The expected salary range for this position is $100,000 - $176,190 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. Department Account Management & ServiceRequired Experience: 7-10 years of relevant experience Required Travel: NegligibleRequired Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $100k-176.2k yearly Auto-Apply 9d ago
  • Producer

    Hub International 4.8company rating

    Boston, MA job

    Discover a Career That Empowers You - Join HUB International! At HUB International, we're more than just an insurance brokerage firm - we're a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don't stop there - we also invest deeply in our people. Here, your career is in your hands. You'll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you'll be backed by the strength of a global firm and the heart of a regional team. As one of the world's largest insurance brokers - and a proud Stevie Award-winning workplace - HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation. Explore your future with HUB International. Let's grow together. If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits - HUB is the place for you. We currently have an opportunity for a Producer to join our Retirement & Private Wealth team. Overview: Responsible for producing new 401(k) and other employer sponsored retirement plan sales, and for client retention and strengthening existing client/plan relationships, in accordance with the practices, policies and procedures of the Company. This position will also have the opportunity to engage in individual insurance, wealth management sales and develop group benefit relationships. Responsibilities: Producer - Retirement and Wealth Management: Develop sales strategies consistent with overall goals and business objectives for the firm. Track and maintain sales goals, identify cross-selling opportunities, and employ consultative sales process. Maintain sales funnel; track new prospects and review incoming prospective plans. Follow up on new leads or warm prospects as identified by advisor; use lead advisor to close plans, as necessary. Develop plans for expanding centers of influence and strategic alliances; maximize opportunities and relationships. Coordinate with office staff to ensure new plan establishment and continual maintenance of plans. Stay current on industry developments, service and product enhancements, regulatory issues, and client objectives, for the purpose of anticipating and responding to profit objectives. Other responsibilities as assigned by Manager. Qualifications: Excellent knowledge and communication of financial planning concepts, terminology, and products, including mutual funds, stocks, bonds, insurance policies, and annuities. Strong knowledge of the sales process for 401(k) plans and other retirement vehicles 3 - 5 years of success in a sales role FINRA Series 7 and 66 or 63 and 65 registrations; AIF or comparable designation Life/Health insurance producer license a plus Knowledge of third-party asset management systems Proficiency with MS Office Suite and ability to learn new technology quickly. Experience with agency management systems Excellent organizational, interpersonal, and communication skills; ability to work in a team environment. Willing and able to travel to client visits. Ability to persuade and create change. Tenacity to engage in a long sales process. The expected salary range for this position is $125,000 - $300,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. Department SalesRequired Experience: 5-7 years of relevant experience Required Travel: Up to 25%Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $63k-89k yearly est. Auto-Apply 53d ago
  • Client Relationship Manager

    Hub International Insurance 4.8company rating

    Remote or Irving, TX job

    GENERAL DESCRIPTION (Summary, Scope, Purpose) The primary function of this position is to serve as support to assigned existing lenders for day-to-day needs. About HUB: HUB Financial Services stands out as an industry leader in effectively managing lending risk associated with loan-level collateral for financial institutions. Whether you're dealing with real estate owned, residential real estate, commercial real estate, auto, watercraft, RV, powersport, or equipment portfolios, our outsourced insurance tracking, blanket, and impairment programs are designed to address lending risk comprehensively. Our commitment to tailoring solutions means we create a unique strategy for each client and portfolio. Why Choose HUB? Throughout our network of more than 500 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and providing continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to serve our valued clients better. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolve as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Train/support all assigned lenders. Provide daily support to assigned existing lenders. Respond promptly and professionally to lender inquiries Resolve service problems by clarifying the customer's complaint, determining the cause, and offering solutions. Client relationship management. Manage all details associated with a new lender at go live. Follow up with customers to ensure resolution and satisfaction. Collaborate with other departments to ensure customer needs are met. Escalate complex issues to appropriate internal teams when necessary. The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: Excellent judgment and discretion with lenders and staff. Capacity to handle more than one task at a time. Flexibility to handle new projects and tasks. Eagerly promote the HUB culture with our lenders and our staff. Ability to handle existing and new tasks independently. Outstanding follow-up skills enabling a timely response to lenders' needs. Strong organizational skills. Keen attention to detail. Outstanding written and oral communication skills. LICENSING OR CERTIFICATION REQUIREMENTS None required BENEFITS HSA and PPO Medical plans available through BlueCross BlueShield of Illinois (BSBCSIL) FSA available Dental plans through BCBSIL Vision insurance through VSP Employer paid Short Term Disability 5 Weeks of Paid Parental Leave Employer paid Life Insurance - 2x your salary 401k -Company matching 10 paid Holidays Floating Holidays and Personal days Accrue Vacation and Sick time from day 1 Tuition Reimbursement All full-time employees working 30+ hours a week are eligible for benefits. Benefits are effective the first of the month, following their first 30 days. PHYSICAL DEMANDS Work Location: Remote opportunity Schedule: Monday-Friday 8:00am-5:00pm CT with an hour lunch. Working Conditions: Frequent use of computer monitors, keyboard, and mouse Extended viewing of multiple screens for seven or more hours a day. Extended periods of sitting. YOU WILL NEED A safe home office or quiet workspace with high speed and reliable internet connectivity All duties and responsibilities outlined in this position are considered essential job functions, and reasonable accommodations will be made to enable individuals with disabilities to perform them. The requirements listed represent the minimum knowledge, skills, and abilities necessary to perform the job proficiently. This description is not exhaustive, and employees may be required to perform other job-related duties as assigned by their supervisor, subject to reasonable accommodation. To perform this job successfully, the incumbent must meet the qualifications and perform each essential duty satisfactorily. These qualifications are considered without regard to race, religion, color, sex, national origin, disability, or any other characteristic protected by federal, state, or local law. If the position requires licensing or certification, the incumbent must maintain compliance with all continuing education and other requirements. Department Account Management & ServiceRequired Experience: 5-7 years of relevant experience Required Travel: NegligibleRequired Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $62k-95k yearly est. Auto-Apply 5d ago
  • Hybrid Processor

    Hub International 4.8company rating

    Remote or Rockland, MA job

    **GENERAL DESCRIPTION (Summary, Scope, Purpose)** The **Hybrid Processor** is responsible for accurately and timely processing insurance documentation to meet loan requirements. Working under direct supervision, this role involves data entry, reviewing various insurance documents across multiple lines of business, and completing transactions as needed. In addition to processing tasks, the position includes providing exceptional customer service by assisting both customers and insurance agents over the phone. You'll handle both inbound and outbound calls, assist in obtaining the necessary insurance documentation, and educate callers on the requirements needed to fulfill their loan agreements. **About HUB** : HUB Financial Services stands out as an industry leader in effectively managing lending risk associated with loan-level collateral for financial institutions. Whether you're dealing with real estate owned (************************************************************************************ , residential real estate, commercial real estate, auto, watercraft, RV, powersport, or equipment portfolios, our outsourced insurance tracking (********************************************************************************** , blanket (********************************************************************************** , and impairment programs (********************************************************************************** are designed to address lending risk comprehensively. Our commitment to tailoring solutions means we create a unique strategy for each client and portfolio. **Why Choose HUB?** Throughout our network of more than 500 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and providing continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolve as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. **ESSENTIAL DUTIES AND RESPONSIBILITIES** + Field inbound and outbound calls to customers and insurance agents while providing superior customer service across all escrow and non-escrow insurance products. + Key in and validate data received in order to update loan records. + Match insurance documents to loan records in the Miniter Ecommerce System. + Train in additional supplemental processes based on business need. + Adhere to the Daily Workflow Schedule which outlines job responsibilities and daily production goals. + Actively participate in all training sessions, team meetings, department meetings and One-on-one meetings. + Participate and/or collaborate in assignments and special projects. + Other responsibilities as directed. + Attends industry related continuing education training and courses The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload. **MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:** + High attention to detail is required + Proficiency with Microsoft Office Suite (Word, Excel, Outlook) + Required- 10 key typing: Minimum 32 WPM + Required- Reading Comprehension: Understanding company manuals step-by-step + Required- a working knowledge of Windows computer environment & Office software + Skills testing may be required prior to an interview + Field inbound and outbound calls to customers and insurance agents while providing superior customer service across all escrow and non-escrow insurance products. + Key in and validate data received in order to update loan records. + Match insurance documents to loan records in the Miniter Ecommerce System. + Train to additional supplemental processes based on business need. + Adhere to the Daily Workflow Schedule which outlines job responsibilities and daily production goals. + Actively participate in all training sessions, team meetings, department meetings and One-on-one meetings. + Participate and/or collaborate in assignments and special projects. Other responsibilities as directed. + Ability to understand policy forms and coverage descriptions + Organizational skills required + Willingness to attend educational classes is desired + This position requires real-time telephone-based communication with customers as an essential function of the role. Team members must be able to listen, understand, and verbally respond to customer inquiries over the phone in a timely and professional manner. **LICENSING OR CERTIFICATION REQUIREMENTS** + None required **BENEFITS** + HSA and PPO Medical plans available through BlueCross BlueShield of Illinois (BSBCSIL) + FSA available + Dental plans through BCBSIL + Vision insurance through VSP + Employer paid Short Term Disability + Employer paid Life Insurance - 2x your salary + 401k -Company matching + 10 paid Holidays + Floating Holidays and Personal days + Accrue Vacation and Sick time from day 1 + Tuition Reimbursement _All full-time employees working 30+ hours a week are eligible for benefits. Benefits are effective on the first of the month, following their first 30 days._ **PHYSICAL DEMANDS** **Schedule:** Monday-Friday 8:30am-5:00pm EST with a half-hour lunch **Working Conditions:** + Extended viewing of multiple screens for seven or more hours a day. + Extended periods of sitting. **YOU WILL NEED** + A safe home office or quiet workspace with high-speed and reliable internet connectivity _Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $16.00- $16.50 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA, and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity, and commissions for some positions._ All duties and responsibilities outlined in this position are considered essential job functions, and reasonable accommodations will be made to enable individuals with disabilities to perform them. The requirements listed represent the minimum knowledge, skills, and abilities necessary to perform the job proficiently. This description is not exhaustive, and employees may be required to perform other job-related duties as assigned by their supervisor, subject to reasonable accommodation. To perform this job successfully, the incumbent must meet the qualifications and perform each essential duty satisfactorily. These qualifications are considered without regard to race, religion, color, sex, national origin, disability, or any other characteristic protected by federal, state, or local law. If the position requires licensing or certification, the incumbent must maintain compliance with all continuing education and other requirements. Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: No Travel Required Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program (**************************************** We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team ********************************** . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $16-16.5 hourly 5d ago
  • Senior Claims Specialist

    Hub International 4.8company rating

    Wilmington, MA job

    **About HUB** **Join our Stevie Award Winning Team at HUB International!** When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 20,000 professionals in 570+ offices across North America. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. We currently have an opportunity for a **Senior Claims Specialist** . **Overview** : Responsible for servicing assigned accounts on a regular basis and ensuring the highest level of customer service. Responsibilities include work related to assigned specific specialty teams based on training, background, and expertise. Developing client relationships is the key to a successful outcome. **Responsibilities** : + Provides advocacy for small, middle market, and high-profile clients by reporting claims. + Participate in the claim after hours program as part of the servicing team. + Provide follow-up with claim acknowledgments and adjuster assignments. + Refer to emergency restoration service contractors/ and or adjusters as needed on property losses. + Inputs general claim information in agency management system and diary appropriately for status. + Notifies management of large loss activity in accordance with procedures. + Acts as in-house resource and communicates proactively with clients, production and service staff, claims team and management. + Directly handles most Commercial Lines claims activity and reports to the appropriate insurer in accordance with insurer guidelines and HUB procedure. + Communicates verbally and via email with insurance company claim adjusters till resolution of claim. + Determines which Policy applies to claim circumstances and reports potential claims to the appropriate carrier. + Reviews carrier coverage position correspondence and concur/ dispute appropriately. + Navigates the various insurance company online claims websites and databases to obtain information. + Schedule and coordinate claim review meetings with the carrier and Insured as needed. + Help mentor team associates and training as assigned by Manager/ Director + Attend claim reviews/ meetings with the client and carriers as requested internally and outside the office when needed. + Other responsibilities as assigned by Manager. **Qualifications** : + Over 5-10 years of experience in claim handling / insurance experience. + Advanced knowledge in areas such as property / liability or other niche industries. + Ability to analyze complex coverage issues, liability, and damages to determine exposure. + Proficient with Excel and Word products preparing spreadsheets / reports. + Effectively communicates with insureds, brokers, underwriters, and legal counsel. + Works autonomously and holds significant responsibility for decision-making within their authorized limits. + Excellent organizational, interpersonal communication skills and ability to work in a team environment. _The expected salary range for this position is_ _$73,000 - $80,000_ _and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions._ Department Account Management & Service Required Experience: 7-10 years of relevant experience Required Travel: Negligible Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program (**************************************** We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team ********************************** . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $73k-80k yearly 60d+ ago
  • Personal Lines Retention Agent

    Hub International 4.8company rating

    Remote or Des Plaines, IL job

    **_**This role is fully remote and requires an active P&C License**_** About us: VIU by HUB, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help individuals evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. Our team is growing, and we are looking for a "people person" who is passionate about helping others. If you like learning new skills and tackling challenges, this is the right fit for you. The Personal Lines Retention Agent provides a high level of service to our individual clients and helps us maintain strong relationships with our customers. **We are the perfect fit if you...** + Are driven by competition. + Enjoy participating in competitive Sales incentive contests held throughout the year. + Want to work for the #1 Personal Lines Broker in the US. + Are seeking a progressive work environment at a rapidly growing organization. + Leverage your internal resources to assist your customers. + Have a desire to help others protect their future. + Have an entrepreneurial spirit and are challenged by the opportunity to grow the business. + Are focused on learning and development to enhance your industry knowledge and expertise. + Are well organized and maintain a well-established follow up process. + Have great verbal and written communication. + Are a self-starter willing to invest time and energy to learn the technical aspects of our business. + Believe in integrity and building success by developing relationships with others. **Responsibilities:** + Successfully work in a call center type of environment. + Process endorsement requests for personal lines insurance policies; secure pricing from carrier if needed. + Manage account documentation; send documentation to insured and follow up to ensure it was received and submitted to the carrier. + Maintain follow-up system with insurance carriers to ensure requests are processed timely. + Furnish underwriters with additional information as requested. + Issue certificates of insurance and evidence of property forms to clients and clients representatives upon request. + Process lost policy release forms; transmit correspondence to insureds and carriers. + Perform other specific duties and projects as assigned by management. + Daily manage the agency interface system (download); ensure all transactions are matched so revenue is recorded accurately by month end. + May provide sales support, which includes rating policies and entering policy information into database. + Pursue a program for personal and professional development. **Qualifications:** + High school graduate or equivalent (some college a plus). + 1+ year experience in sales or customer service. + Embrace the latest technologies available. + Excellent customer service and communication skills. + Proficient in computer skills and basic software packages. + Intermediate to expert computer acumen. + Acts decisively and demonstrates good judgment. + Strong oral and written communication skills. + Strong attention to detail with excellent time management and decision-making skills **Salary Transparency** + The expected pay for this position is $25.64 per hour. In addition, this role offers a performance-based, uncapped commission structure and bonus incentives. Total compensation will be impacted by factors such as the successful candidate's skills, experience, and performance. HUB International is proud to offer comprehensive benefit and total compensation packages, health, dental, vision, life, and disability insurance; FSA, HSA, and 401(k) accounts, and paid-time-off benefits. \#VIUbyHUB Department Sales Required Experience: 1-2 years of relevant experience Required Travel: Negligible Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program (**************************************** We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team ********************************** . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $25.6 hourly 2d ago
  • General Dentist

    Hilb Group 3.5company rating

    Hilb Group job in Chelmsford, MA

    Our client, Teamsters Union 25 Health Services & Insurance Plan (TeamstersCare), is a multi-employer benefit fund that provides health benefits and clinical services to Teamsters Union members, retirees and their families. They are currently seeking a dependable, people-oriented Full-Time (40-hours per week) General Dentist to work in their Chelmsford, MA dental facility. Our client, TeamstersCare offers a competitive salary and a generous, comprehensive benefits package, including a pension plan, paid time off including 13 holidays, personal days, sick and vacation time and 100% employer-paid Health, Dental, Vision, Life, and Malpractice insurance as well as free parking, paid continuing education credits and more. Current Massachusetts Dental License is required however candidates in the New Hampshire area encouraged to apply. For Dentists with a valid New Hampshire license, TeamstersCare will cover the cost to obtain Massachusetts licensing. Recent graduates are welcome to apply! Hours are flexible and include some evenings and alternate Saturdays. For more information about TeamstersCare please visit ********************** The General Dentist is committed to delivering exceptional service to our patients and will diagnose, treat and manage patients' overall oral health care needs, providing both preventative and restorative care. Compensation: The anticipated annual salary is between $145,000 - $150,00 and is not production based. Salary will be determined based on experience, education, and other factors. Our client, TeamstersCare, is an equal opportunity employer. They are committed to fostering a diverse and inclusive workplace, and we encourage applicants from all backgrounds to apply. They do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. If you require an accommodation during the application or interview process due to a disability, please contact us to make the necessary arrangements.
    $145k-150k yearly 60d+ ago
  • Field Service Technician

    Hilb Group 3.5company rating

    Hilb Group job in Westborough, MA

    Our client, New England Spas, has maintained a commitment to providing their communities with excellent service, products and support for over 40 years. Since 1978 when they opened their flagship store in Natick, MA they have continued to supply their customers with top-quality products, excellent customer service and trusted spa service solutions. The Role: The Service Technician will report to the Service Manager and will primarily be responsible for the service and repair high-end home appliances. This role is ideal for an individual that enjoys being outside and working autonomously to solve problems. This position is primarily on the road, servicing Massachusetts and Rhode Island based customers. This role requires the use of a company vehicle. Key Responsibilities: Troubleshoot and isolate hot tub/sauna problems and repair (including mechanical, electrical and plumbing) Process invoices and log job details using the computer system in a timely manner Communicate with customers in a professional manner, discuss any added service that may need to be performed. Maintain the inventory on your service vehicle ensuring that you have the parts necessary for upcoming service visits Assist in training new employees as requested Become a hot tub/sauna water care expert with a full understanding of the supplies and chemicals necessary to maintain proper water chemistry Attend and contribute to staff meetings Attend manufacturer service training and obtain training certificates Qualifications: High school degree or equivalent is required Valid driver's license and clean driving record are required Computer proficiency required Proficient in Microsoft Office Suite; including Word Excel and Outlook Tenacity to find and fix problems Some mechanical, electrical, plumbing, carpentry, auto maintenance & repair, or other technical experience preferred Strong organizational and communication skills Ability to work outside in varying weather conditions Benefits/ Perks: Flexible schedule Medical, Dental and Vision Insurance Vacation, Sick and Holiday time Company provided laptop and vehicle Cell phone allowance Bonus, commission and overtime opportunities Compensation: The anticipated hourly rate for this position is between $19 and $22. Salary will be determined based on experience, education, and other factors. Our Client, New England Spas, is an equal opportunity employer, and they value diversity at their company. They do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, disability status, or any other protected characteristic or status. Disabled applicants may request any reasonable accommodation needed to enable them to complete the application process.
    $19-22 hourly 12d ago
  • Dental Assistant

    Hilb Group 3.5company rating

    Hilb Group job in Stoughton, MA

    Join the TeamstersCare Team! Our Client, Teamsters Union 25 Health Services & Insurance Plan (TeamstersCare) is a multi-employer benefit fund that provides health benefits and clinical services to Teamsters Union members, retirees and their families. Their busy, growing dental practice is currently seeking a dependable, people-oriented Full-Time Dental Assistant (40 hours per week) to work in our Stoughton, MA dental facility. Recent graduates are welcomed to apply! Candidates must have a current, valid Massachusetts Dental Assistant License. TeamstersCare offer a competitive salary and a generous, comprehensive benefits package, including 100% employer paid Health, Dental, Vision, Employee Assistance Program, Hearing care, Life Insurance, AD&D Insurance, Short-Term and Long-Term Disability Insurance, free employee parking, licensing, malpractice insurance and continuing education costs; as well as generous paid time off including holidays, personal days, sick and vacation time. Hours include some evenings and alternating Saturdays. For more information about TeamstersCare, please visit ********************** The Role: The Dental Assistant will report to the Managing Dentist and be responsible for assisting with direct patient care along with front desk duties. Essential Duties and Responsibilities: Front desk duties as assigned. Reviews electronic dental records for the day's procedures. Prepares route slips for the front desk detailing the patient's needs for the next appointment or walks patient out on Eaglesoft. Greets patients in the reception area and directs them to the appropriate dental operatory. Dismisses the patient at the end of the appointment. Prepares patients for treatment, assists the dentist, and the hygienist when necessary. Assists with periodontal charting. Writes notes on patient treatment recommendations dictated by dentist. Cleans and disinfects the operatory after the patient has been treated. Replenishes supplies in the operatory, sterilization room, and laboratory. Takes and labels digital x-rays as directed by the dentist (current x-ray certification required). Other duties as assigned by the dentist. Shift/Work Hours: Must be available to work a full-time 40-hour workweek which includes 2 weekdays until 8:00 pm and alternating Saturdays from 8:00 am - 4:00 pm. Education, Certifications, and Licensure Required: High School Diploma Massachusetts Dental Assistant License Dental Assistant and X-Ray certification CPR/AED Certification Must maintain licensure by completing a minimum of 12 hours of continuing education per 2-year renewal cycle (TeamstersCare will cover the cost of continuing education) One or more years of experience as a Dental Assistant is preferred Intermediate computer skills, working knowledge of Eaglesoft is a plus. Soft Skills: Ability to work independently and as part of a team. Ability to make patient care judgments within the scope of the job. Requires attention to detail, timeliness and follow-up on tasks. Ability to interact with patients with tact and a supportive attitude. Benefits/ Perks: $24 per hour Comprehensive benefits package, including 100% employer paid Health, Dental, Vision, Employee Assistance Program, Hearing care, Life Insurance, AD&D Insurance, Short-Term and Long-Term Disability Insurance, free employee parking, licensing, malpractice insurance and continuing education costs Paid time off including holidays, personal days, sick, vacation, bereavement, and jury duty Employee Pension Plan Group Legal Employee Union Dues for this position are $39 per month Optional Benefits 401(k) Health Care Flexible Spending Account Membership with New England Teamsters Federal Credit Union OurClient, TeamstersCare is an equal opportunity employer. They are committed to fostering a diverse and inclusive workplace, and we encourage applicants from all backgrounds to apply. They do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. If you require accommodations during the application or interview process due to a disability, please contact us to make the necessary arrangements.
    $24 hourly 7d ago
  • Senior Vice President - Executive Liability

    Hub International 4.8company rating

    Wilmington, MA job

    **Discover a Career That Empowers You - Join HUB International!** At HUB International, we're more than just an insurance brokerage firm - we're a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don't stop there - we also invest deeply in our people. Here, your career is in your hands. You'll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you'll be backed by the strength of a global firm and the heart of a regional team. As one of the world's largest insurance brokers - and a proud _Stevie Award-winning workplace_ - HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation. **Explore your future with HUB International. Let's grow together.** If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits - **HUB is the place for you.** We currently have an opportunity for an **Senior Vice President - Executive Liability** to join our **ProEx** team **.** This leadership position will have accountability for building and developing an industry leading portfolio of professional liability clients by cultivating in house client and colleague relationships, developing a comprehensive service proposition for clients, managing deep insurer relationships and developing strong sales and cross-sell capability for professional liability insurance products. **Leadership Responsibilities** : + Accountability for all aspects of Professional Liability Value Proposition + Accountability for profitability and growth targets as agreed by senior leadership + Accountability for recruitment, training and development of staff within specific mandate + Responsible for fostering and developing meaningful collaborative relationships with internal colleagues, teams and leaders as well as external partners, insurers and service providers. + Accountability for development and driving performance of strong sales culture + Accountability for team fostering and development of meaningful client relationships **Specific Role Responsibilities** : + Accountability for effectively marketing Professional Liability coverages to our current book of retail clients and to work with Hub producers to cultivate new customers. + Responsibility for team's effective developing relationships with current Hub Commercial Lines service leaders and producers to become their professional resource for all things Professional Lines. + Evaluating and identifying professional exposures. + Negotiating terms and conditions of the insurance contracts with the carriers. + Consistently developing a creative and customized insurance program to protect the insured. + Consistently developing presentation of solutions for the agent/insured. + Primary accountability for new business growth via production goals. + Perform other duties as assigned. **Educational Requirements** **:** Bachelor's Degree (4 Year Degree) **Experience Requirement** : + 15+ years of relevant experience. + Strong oral and written communication skills. + Strong presentation and organizational skills. + Results-driven mind-set. + Ability to deliver client-focused solutions that contribute to long-lasting relationships. + Travel to agent and client locations as required (some overnight stays). + Maintain a valid P&C insurance license. + Hold a professional designation. **Additional Preferred Skills/Attributes** : + Juris Doctor, MBA or other advanced degree + Former leadership, team development and performance management experience. + Ability to collaborate and leverage operational, new business and technology opportunities _The expected salary range for this position is_ _$230,000 to $240,000_ _and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions._ Department Account Management & Service Required Experience: More than 15 years of relevant experience Required Travel: Negligible Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program (**************************************** We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team ********************************** . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $230k-240k yearly 5d ago
  • Health and Performance Consultant

    Hub International 4.8company rating

    Wilmington, MA job

    **About HUB** **Join our Stevie Award Winning Team at HUB International!** When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 20,000 professionals in 570+ offices across North America. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. We currently have an opportunity for a **Health and Performance Consultant** . **Overview** : Helps retain existing business by delivering extraordinary value through the development and delivery of creative health promotion activities, their knowledge of and client support in all available HUB Wellbeing and regional/national carrier resources, as well as helping HUB clients develop and implement best practice health and performance strategies. **Responsibilities** : CLIENT SUPPORT + Works as an integral member of the client service team by being a strategic subject matter expert in corporate wellbeing strategy, helping to both gain new clients, and retain current clients. + Reports to and collaborates with the New England H&P Practice Leader to learn and execute on client deliverables across the region. + Educates clients on proactive health promotion strategies and programs to improve workforce well-being and productivity. + Works closely with wellness vendor partner(s), carriers and TPAs to implement wellness strategies that serve each client's goals and help them to grow and develop their program over time. + Fosters and maintains positive, effective, and long-term client relations. + Gains a keen understanding of clients' culture, organizational structure, geographic locations, industry nuances, employee communication strategies, education level, shifts, and schedules to help recommend appropriate programs and resources. + Conducts client discovery and employee surveys to provide insight into employee/employer relationships, program interests, and recommended program design. + Analyzes aggregate data such as employee surveys, health risk assessments, and health screenings to assess the needs of the population and develop multi-year strategy. + Makes recommendations for overall wellness program incentive design to maximize enrollment, client engagement, and positively impact behavior. + Sources written proposals from wellness vendors, organizes easy interpretation, and schedules presentations for clients to assess vendors. + Provides clients with basic annual calendar of targeted focus areas and promotes utilization of the Choosewell Online portal for the client to access articles, newsletters, challenges, tips sheets and promotional materials, along with tools and resources from carriers and stand-alone wellness vendors, as necessary. + Provides guidelines for the group to form an internal wellness team (champion committee), who along with leadership and/or carrier/wellness vendors, facilitates the execution of the client's plan throughout the year. + Provides strategic/operational guidance as needed throughout the year, staying in regular contact with the client, updating action-items, and ensuring the program deliverables are on task. + Coordinates with core EB team to assist client with communications planning to support their wellness and benefits program offerings. + Partners with internal and external stakeholders (human resources, marketing, operations, compliance, finance/accounting, producers, consultants, carriers, and other service providers) to coordinate and execute strategy for client. + Helps client set appropriate benchmarks for measuring program outcomes (VOI). Coordinates with VP of Population Health & Wellbeing as well as underwriting to create return on investment (ROI) studies. + Analyzes vendor reports and provides an overarching picture of program success or deficits. Uses data to improve HUB or partner services and programs offered to clients. PRACTICE PROMOTION + Stays informed of trends, developments and legislation in the wellbeing and care management field to make recommended changes and help ensure compliance for clients' programs. + Documents best practices, client and member testimonials and case studies + Continually foster innovation, and gain industry insight through involvement in industry-related associations and organizations. + Collaborates with Health & Performance team nationally to further the practice charter, develop shared content and drive practice innovation. Participates enthusiastically in team calls, projects, and meetings. + Utilizes Monday.com database to track all client activity and provide monthly reporting to regional leadership. + Performs other related duties as assigned by manager. **Qualifications** : + Experience in business, health promotion, marketing, communications, or related business field required. + 5+ years wellness consulting experience in a business environment. Candidates with insurance brokerage or carrier/TPA wellness consulting experience highly preferred. + This position may involve light lifting and transporting boxes that may weigh up to 25 pounds each and be awkward to carry. + Strong understanding of corporate wellbeing concepts, industry best practices, program compliance, and procedures. + Health education knowledge and skills preferred. + Certified Wellness Professional (CWP), Certified Health Education Specialist (CHES) or similar designation preferred. + Growth mindset orientation and creative problem-solving skills. + Enthusiastic approach to life and wellbeing. + Excellent communication skills (listens, speaks, and writes well). + Able to interact professionally with people of various responsibilities and authorities including C-Level decision makers. + Strong project management skills with an aptitude for details and organization, ability to handle workflow and deadlines and manage multiple tasks simultaneously. + Analytical capabilities with the ability to manage data and lists and basic import/export functionality. + Excellent working knowledge of computers (MS Word, Internet, MS Outlook, MS Excel, Microsoft Teams, and other virtual meeting tools) required. Able to learn new systems and programs quickly. + Knowledge of employee benefit terminology, concepts, practices, and processes. + Participates in continuous learning and training for the wellbeing industry and job requirements; is driven to find and coordinate learning opportunities for others, especially in areas that impact their health and wellbeing. + In all things, seeks to behave in a personal, consistent, and reliable manner. _The expected salary range for this position is_ _$47,000 - $80,000_ _and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions._ Department Account Management & Service Required Experience: 5-7 years of relevant experience Required Travel: Up to 25% Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program (**************************************** We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team ********************************** . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $47k-80k yearly 52d ago
  • Financial Operations Specialist

    Hub International 4.8company rating

    Fall River, MA job

    Discover a Career That Empowers You - Join HUB International! At HUB International, we're more than just an insurance brokerage firm - we're a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don't stop there - we also invest deeply in our people. Here, your career is in your hands. You'll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you'll be backed by the strength of a global firm and the heart of a regional team. As one of the world's largest insurance brokers - and a proud Stevie Award-winning workplace - HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation. Explore your future with HUB International. Let's grow together. If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits - HUB is the place for you. We currently have an opportunity for an Financial Operations Specialist. Overview: Support and Maintain the Finance Processes and current Projects of the Operations/Finance Team through utilization and creation of functional effective workflows and project oversight. This includes working across the region and corporate teams to understand and obtain insight into best practices to recommend and develop for NEE. Assess core function key themes to recommend and develop continuous improvements. Role requires keen attention to detail, strong analytical skills, and effective communication skills. Responsibilities: Financial Operations * Utilizing, creating and delivering functional, effective workflows to ensure team is current on Operations Finance related tasks. * Accounts Receivable - Manage accounts receivable function including working with Account Managers and Business Leads across the region to maintain AR, sending accounts to collections, address and reconcile issues as needed, escalating as appropriate * Monthly reconciliation of the region's CVR Registry account. * Auditing and Maintaining EPIC data for Finance related accuracy. * A few examples of projects in this area: * Manage and audit Producer information and PRBR input in EPIC, Agency Management System. * Monthly audit of NEE's Hub 2 Hub handshake deals * Smart Portal NEE Liaison and Cleanup with SPG Team * Producer threshold project including review of policies and help with cleanup in EPIC ARC $Activity Management * Tracking and follow up of Open $activities for the NEE Region, including help with resolution. * Includes managing overall $activity status for the region and assignment as needed * Participation in all Hub HFC Advisory Group Updates/Meetings Centralized Invoicing Backup/Resource * Agency billing of client invoices within the agency management system using source documents for accuracy if needed as back up. * Understanding of Surplus Lines Taxes and filing with InsCipher and monthly reconciliation. * Finance Agreement Creations and Processing Operations related Projects * Support of current and future Operations Projects * Drive process improvements by creation and analysis of workflows, best practices, for service team as needed Additional duties and projects as identified by COO, Director of Operations and the Financial Operations Manager. Qualifications: * Minimum for 3-5 years of experience in financial operations, accounting or a related role * 2 years' EPIC Agency Management System experience * Strong attention to detail and accuracy * Effective communication and interpersonal skills * Ability to manage multiple tasks and deadlines * Strong organizational and time management skills * Advanced Excel skills, including pivot tables, VLOOKUP, and data analysis * Ability to work both independently and as part of a team * May require travel The expected salary range for this position is $54,933 - $106,666 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. Department Accounting & Finance Required Experience: 2-5 years of relevant experience Required Travel: Negligible Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $54.9k-106.7k yearly Auto-Apply 2d ago
  • Personal Lines Inside Sales Producer

    Hub International Insurance 4.8company rating

    Remote or Des Plaines, IL job

    and requires an active P&C license** About us At VIU by HUB, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help individuals evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. Our team is growing, and we are looking for a "people person" who is passionate about helping others. If you like learning new skills and tackling challenges, this is the right fit for you. The Personal Lines Retention Agent provides a high level of service to our individual clients and helps us maintain strong relationships with our customers. Our team is growing, and we are looking for a "people person" who is passionate about helping others. If you like learning new skills and tackling challenges, this is the right fit for you. The Personal Lines Inside Sales Producer provides a high level of service to our individual clients and helps us maintain strong relationships with our customers. About the Role We're looking for a talented sales professional to join our team! The Personal Lines Sales Producer is a key member of the HUB Sales team and is responsible for driving and closing sales opportunities with customers. This individual will be managing a large amount of accounts and responsible for handling our warm, vetted leads through inbound calls. Our teams are currently working from home and we're open to remote applicants! We will also provide a virtual training and licensing so that you can obtain your Property and Casualty license! We are the perfect fit if you… Are driven by competition. Enjoy participating in competitive Sales incentive contests held throughout the year. Are seeking an opportunity with unlimited protentional earnings. Want to work for the #1 Personal Lines Broker in the US. Are seeking a progressive work environment at a rapidly growing organization. Leverage your internal resources to assist your customers. Have a desire to help others protect their future. Have an entrepreneurial spirit and are challenged by the opportunity to grow the business. Are focused on learning and development to enhance your industry knowledge and expertise. Are well organized and maintain a well-established follow up process. Have great verbal and written communication. Are a self-starter willing to invest time and energy to learn the technical aspects of our business. Believe in integrity and building success by developing relationships with others. Responsibilities Handle lead volume primarily through inbound calls (no cold calling). Follow communication scripts, prompts, call flows when handling different topics. Meet Quality Assurance Requirements and other key performance metrics. Identify customer's need and clarify information for Call Center Agents. Seize the opportunity to transfer calls immediately or schedule appointments, where applicable. Build sustainable relationships by interacting in a professional and caring manner. Keep records of all conversations in our call center database in a comprehensive manner. Meet personal, team and site call transfer targets. Qualifications High school graduate or equivalent (some college a plus). 1+ year experience in sales or customer service. Embrace the latest technologies available. Excellent customer service and communication skills. Proficient in computer skills and basic software packages. Intermediate to expert computer acumen. Acts decisively and demonstrates good judgment. Strong oral and written communication skills. Strong attention to detail with excellent time management and decision-making skills Salary Transparency The expected pay for this position is $23.08 per hour. In addition, this role offers a performance-based, uncapped commission structure and bonus incentives. Total compensation will be impacted by factors such as the successful candidate's skills, experience, and performance. HUB International is proud to offer comprehensive benefit and total compensation packages: health, dental, vision, life, and disability insurance; FSA, HSA, and 401(k) accounts, and paid-time-off benefits. #VIUbyHUB Department SalesRequired Experience: 1-2 years of relevant experience Required Travel: NegligibleRequired Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $23.1 hourly Auto-Apply 4d ago
  • Senior Manager, Select Business - Employee Benefits

    Hub International 4.8company rating

    Wilmington, MA job

    About HUB Join our Stevie Award Winning Team at HUB International! When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 20,000 professionals in 750 offices across North America. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. We currently have an opportunity for a Senior Manager, Select Business - Employee Benefits. Overview: Responsible for supporting and helping to build the small business/select function on our New England Employee Benefits team. Working closely with the EB Practice Leader, the incumbent will lead a team and related processes that will enable HUB to further enhance its ability to develop and commercialize customer-focused solutions in the select space. This leader contributes to a positive culture, promoting HUB's brand internally and externally, while maximizing the strengths and capabilities of each individual and the organization. This role contributes to the Company's production, profit and revenue goals by effectively managing within the practices, policies and procedures of the Company. Responsibilities: * Leads and directs department management and personnel including, training, motivation, performance appraisal and salary recommendation. * Oversees the Select Business sales, service, and marketing process, for New England clients directly impacting Company revenue, expense, and market utilization goals. * Maintains detailed knowledge of relevant insurance carrier trends, product offerings and compensation arrangements. This should include developing and maintaining productive and close working relationships with key executives associated with these insurance carriers and other relevant vendors. * Develops and maintains a strong knowledge of competitor capabilities, including their sales/service strengths/weaknesses relative to HUB's. This should include identifying and gaining introduction to key individuals within other organizations who could fit the HUB culture and might be recruited at some point. * Identifies and address barriers to accelerating initiatives and opportunities to enhance execution effectiveness and efficiency of the team. * Identifies opportunities to enhance customer offerings through best practices and external trends or as business needs change. Execute on key initiatives to streamline day-to-day operations, create additional efficiencies, and implement third party programs to support operations. * Develops and executes a strategic plan to build appropriate pathways for Select Business by market/state as well as M&A opportunities. Work collaboratively with internal stakeholders (Producers/VP Operations/Leaders) to ensure a smooth transition of new business as well as ongoing superior service metrics. Qualifications: * At least five years of progressive Employee Benefit insurance experience, the majority of which must be within an agency, brokerage, or consulting firm. * Demonstrate track record as a manager and leader who has successfully developed a profitable and well-regarded Employee Benefit insurance sales/service organization, with a proven progressive track record driving result. * Experience with Microsoft Office products. * Excellent organizational, interpersonal, communication skills and ability to work in a team environment. The expected pay range for this position is $100,000 to $180,000 and will be impacted by factors such as the successful candidate's skills, experience, and work location, as well as the specific position's business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and commissions for some positions. Department Account Management & Service Required Experience: 5-7 years of relevant experience Required Travel: Up to 25% Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $100k-180k yearly Auto-Apply 22d ago

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Hilb Group may also be known as or be related to Hilb Group, Hilb Group, LLC, The Hilb Group, The Hilb Group LLC and The Hilb Group, Llc.