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Hills Bank and Trust jobs - 38 jobs

  • Senior VP, Director of Human Resources

    Hills Bank 3.9company rating

    Hills Bank job in Coralville, IA

    Job Description SCHEDULE: Full-time BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks! SCOPE: The Director of Human Resources is a strategic and operational leader responsible for human resources at Hills Bank. This role oversees and leads core HR disciplines including talent acquisition, talent management and development, employee relations, benefits and compensation, and HR operations and analytics. The Director works closely with senior leadership to ensure HR initiatives align with organizational goals and foster a caring, high-performing, and engaged community where every individual can thrive. ACCOUNTABILITIES: Strategic Leadership Deliver and develop HR strategies that support the Bank's growth and culture Work closely with senior leadership on workforce planning, organizational design and effectiveness, and talent development. Workforce Planning and Development Oversee Talent Acquisition team and delivery of strategic recruiting plans to meet talent needs and ensure strong onboarding practices Lead Talent Management function to oversee career pathing, succession planning, and long-term leadership development Partner with leaders to develop training programs that meet current business needs and anticipate future needs Oversee employee relations activities, including performance management, conflict resolution, and employee engagement activities. Ensure alignment of talent strategies with the bank's long-term business goals. Benefits and Compensation Ensure a comprehensive and competitive compensation and benefits practice aligned with market benchmarks that drive performance and support retention Oversee governance, compliance, and efficiency in payroll and benefits administration. HR Operations and Analytics Oversee HRIS systems, ensuring data integrity and compliance Use analytics and reporting to identify trends and inform data-driven decision across the Bank EDUCATION AND SPECIAL REQUIREMENTS: Bachelor's degree in Human Resources, Business Administration, or related field preferred. MBA, MA/MS, or advanced degree preferred. HR certifications preferred: SHRM Senior Certified Professional (SHRM-SCP), SHRM Certified Professional (SHRM-CP), or HRCI certifications (PHR or SPHR). Alternatively, 15+ years of direct senior-level experience with proven leadership and communication skills may substitute for a degree. Minimum 10 years of progressive management-level experience in human resources, including compensation, benefits, employee relations, talent EQUAL OPPORTUNITY EMPLOYER Job Posted by ApplicantPro
    $148k-200k yearly est. 29d ago
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  • Customer Contact Center Representative

    Hills Bank 3.9company rating

    Hills Bank job in Hills, IA

    Job Description SCHEDULE: Full-time; Monday through Friday with availability between (7:00 am - 6:00 pm), and a Saturday morning rotation from (8:00 am - 12:00 pm) Average 40 hours per week. BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks! SCOPE: Provide superior service to customers while working to meet their financial needs via channels such as telephone, email, and chat. ACCOUNTABILITIES: Customer Support: Handle customer telephone calls and respond to secured and unsecured email inquiries directed to Hills Bank at a quality level that meets or exceeds customers' expectations. Customer inquiries and requests may include, but are not limited to: Account balance and transactional information Check and debit card orders Funds transfer, account closure, and other transaction requests Wire transfer requests Support of bank services (cards, mobile banking, online banking, etc.) Basic maintenance and account updates Xpress transfers General product inquiries and needs Maintain excellent knowledge of products and services offered by the bank in order to answer questions effectively and recognize sales opportunities. Identify and correct problems/concerns as necessary while following established policies and procedures. Maintain security of customers' accounts and confidentiality of customer information. Other Duties: Cover Operator role as needed Provide indirect customer support by assisting coworkers with inquiries and requests for assistance. Participate in appropriate training in order to maintain required skills. Perform other duties as assigned. EDUCATION AND SPECIAL REQUIREMENTS: High school diploma required. Prefer an associate's degree (AA) from a two-year college or technical school or bachelor's degree. Prefer 1 - 2 years' experience in a related position. Must be able to take initiative, accept responsibility, and work independently as well as being aware of, and part of a team environment. This role requires skills needed in a typical office environment including computer skills, communications skills, as well as utilization of office equipment. Must consent to remote monitoring of incoming customer telephone calls. EQUAL OPPORTUNITY EMPLOYER Job Posted by ApplicantPro
    $37k-42k yearly est. 19d ago
  • Commercial Banker

    Hills Bank 3.9company rating

    Hills Bank job in Cedar Rapids, IA

    SCHEDULE: Full-time; Monday through Friday (8:00 am - 5:00 pm) with some evenings and weekends, average of 40 hours/week. BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks! SCOPE: The position involves preparing the candidate for a commercial and agriculture lending position. The commercial lending position will involve selling commercial and agricultural loans and deposits/services to commercial clients, their managers and their employees. The Commercial Banker will spend 9 to 12 months working in both the Credit Underwriting Department and in the Commercial Lending Department. In the Credit Underwriting Department, the Banker will learn how to originate, underwrite, and manage commercial and agricultural loans in accordance with the established lending objectives, policies, and procedures. The training process will include a combination of individual training conducted by the credit underwriting staff, hands on experience gained by assisting with the underwriting process for new loan requests and the review of existing relationships. In the Commercial Lending Department, the Commercial Banker will learn how to sell loan and deposit products and services the Hills Bank Way, understand our competitive advantages and develop lasting relationships. In addition, the candidate will receive general training on loan servicing processes, Credit Quest, and applicable regulations. ACCOUNTABILITIES: Credit Underwriting: The Commercial Banker will assist with the underwriting process for loans originated by the commercial lending function of the bank. The underwriting process involves determining the adequacy of the primary and secondary repayment source, analyzing supporting financial information, providing recommendations on loan structuring and pricing, determining adherence to loan policy and reviewing credit reports. The Commercial Banker will work closely with the lending staff to complete loan presentations for weekly loan committee meetings. The Commercial Banker will attend the loan committee meeting and will be expected to provide input during the loan discussion. This responsibility will involve extensive communication with the lending staff and will involve contact with the customer. Analysis of Ongoing Financial Information: The Commercial Banker will analyze financial information received from existing loan customers and make an assessment of the credit quality of the relationship. The financial review process involves assigning risk ratings to the credit relationship and documenting the decision on the financial review forms. The process will involve ongoing communication with the commercial lending staff and may include communication with bank examiners and external loan review personnel. Sales Responsibilities: The Commercial Banker will participate in the Bank's business development activities through individual and joint sales calls, represent the Bank in community organizations and promote the Bank's favorable image. Maintain favorable customer relations and cross-sell Bank services through needs identification thus ensuring the most positive and profitable relationship exists between the Bank and its customers. Ensure prompt and courteous response to customer inquiries. Learn to provide referrals to various departments; Commercial Deposits, Mortgage Lending, Retail and Wealth Management. The banker will learn to interview applicants and request specified information for loan application; request appraisals, obtain credit reports, reference checks, and other information pertinent to evaluation of loan application and correspond with or interview applicant or creditors to resolve questions regarding application information. In addition the banker will participate in the weekly roll up meetings and monthly commercial sales meeting to gain an understanding of the commercial sales process. EDUCATION AND SPECIAL REQUIREMENTS: Bachelor's degree (B.A.) from a four-year college or university in the field of business, including specific courses in accounting, finance, and economics; or a minimum of 2-3 years banking experience and/or training; or equivalent combination of education and experience. This job requires skills needed in a typical office environment. This includes computer skills as well as utilization of office equipment. Must sign a non-compete. EQUAL OPPORTUNITY EMPLOYER
    $41k-70k yearly est. 60d+ ago
  • Cloud Systems Administrator

    Hills Bank 3.9company rating

    Hills Bank job in Iowa

    SCHEDULE: Full-time. Monday-Friday (8:00 am - 5:00 pm) on-call nights/weekends as needed. BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks! ACCOUNTABILITIES: Cloud Systems Administration Engineer, implement, and support Microsoft 365 and Azure solutions: In coordination with the IT security office, design secure and scalable architectures for Exchange Online, Teams, Intune, Entra, and Copilot, etc.; configure systems for compliance, data protection and a high level of resiliency. Collaborate with internal teams and external vendors: Partner with product owners of other systems (cloud or non-cloud; internal or external) to assure interoperability and resiliency across all platforms and systems. Maintain regulatory compliance with banking standards (e.g. FFIEC, FDIC, GLBA): Work with risk, audit and compliance teams to assure maintenance of regulatory requirements on IT systems. Ensure availability and recoverability of cloud systems and applications: Monitor system health and performance using Azure Monitor and other tools; implement robust backup and disaster recovery strategies, including regular testing of recovery procedures. Lead or support migration projects from on-premises to cloud environments: Develop migration plans, assess dependencies, and execute phased migrations with minimal business disruption; validate post-migration performance and security. Provide Tier 2 support for cloud-related issues: Troubleshoot complex problems involving identity, networking, and application integration; escalate to vendors when necessary and ensure timely resolution. Ensure cloud system and application security: Working with the IT security team who are responsible for implementation of security baselines, conditional access policies, and conduct vulnerability assessments; remediate findings promptly and maintain compliance with industry standards. Service Delivery Fundamentals Maintain comprehensive documentation: Create and update architecture diagrams, operational procedures, and troubleshooting guides to support knowledge sharing and continuity. Work with a high-performing team, fostering a culture of accountability, innovation, and continuous improvement. Promote strong cross-functional collaboration with IT, risk, compliance, legal, facilities, project management, and business units to ensure business needs and continuity are integrated into all aspects of service delivery decision-making. Facilitate regular communication and coordination across departments to ensure cohesive execution of business requirements. Drive continuous improvement by identifying opportunities to optimize performance, reduce costs and/or add business value. Participation in on-call, after-hours support rotation. After hours/weekend availability for scheduled maintenance activities. Other duties as assigned EDUCATION AND SPECIAL REQUIREMENTS: Associate's degree or four to seven years of Systems Administrator experience; or equivalent combination of education and experience. 3-5+ years of experience administering Microsoft 365 and/or Microsoft Azure environments. Advanced knowledge of Microsoft technologies. Proven experience designing and executing cloud migration strategies. Experience with cloud-based services (Microsoft 365, Azure, AWS, AI, public/private cloud). Strong understanding of identity and access management, conditional access, and security best practices in cloud environments. Familiarity with PowerShell scripting for automation and administration. Experience with hybrid environments and Active Directory synchronization (e.g., Entra Sync). Experience working with incident tracking/ticketing systems. Excellent troubleshooting, oral, and written communication skills. Ability to gather, interpret, document, and evaluate system requirements. Initiative to learn about new technologies, hardware, and software products and how new services would benefit the company. Valid driver's license. EQUAL OPPORTUNITY EMPLOYER
    $84k-101k yearly est. 42d ago
  • General Interest

    Hills Bank 3.9company rating

    Hills Bank job in Iowa City, IA

    Job Description Are you interested in a career at Hills Bank but don't see an opening that matches your interests and skills? Please use this posting to share with us what you are looking for! We are always looking for the right people to join our team. By submitting your information, you will be considered for new positions as they open up. We also encourage you to set up alerts to receive e-mails when we post new positions. We look forward to learning more about you! Job Posted by ApplicantPro
    $31k-35k yearly est. 32d ago
  • Assistant Branch Manager- SE 14th

    Community State Bank 4.3company rating

    Des Moines, IA job

    Full-time Description TITLE: Assistant Branch Manager DEPARTMENT: Retail Banking The Assistant Branch Manager is responsible for providing support to the Branch Manager in all aspects of the operation of a branch location, including client service, sales, and supervision of retail staff. The Assistant Branch Manager provides direction to ensure accurate, timely and courteous service is provided for clients according to regulatory and compliance protocols. Supervisory duties include direct management of all lobby and drive-up operations. ESSENTIAL FUNCTIONS: Support and assist the Branch Manager in leading and directing various operations of the branch. Provide reliable and timely service to all clients according to regulatory and compliance protocols, including guidance on financial products and services that will meet their needs. Build and retain long term, meaningful relationships with clients, understand their financial needs and provide solutions through appropriate product and service offerings, including deposit products, electronic services, and loans. Open accounts for current and new clients, oversee transactions and close accounts when necessary. Assist in the development of sales strategies to increase productivity. Participate with client outreach in support of business development. Maintain knowledge of internal audit procedures, legal regulations, and requirements and ensure that the staff is consistently following operational policies and procedures. Identify and detect fraud and follow appropriate procedures. Assist team members with complex transactions and escalated situations and provides solutions. May approve unusual or large dollar amount transactions. Understand consumer lending products and keep up to date on lending regulations while meeting the lending needs of clients. Hire, develop, motivate, and train staff, including planning and delegating work assignments and projects. Evaluate performance, administer quarterly touch points, and deliver performance evaluations. Establish clear expectations and hold team members accountable to performance and behaviors aligned with our culture. Understand and administer compensation based on a pay for performance philosophy, including merit increases and variable pay. Identify training needs for staff; complete on-the-job training and work with training and development to deliver additional training. Create and maintain the schedule to ensure sufficient staff coverage. Perform quarterly teller drawer audits and surprise audits as needed. Provide additional leadership and direction in the absence of the Branch Manager. Establish and grow client relationships. Comply with all company or regulatory policies, procedures and requirements that are applicable to this position. Participate in community engagement events. This can include professional, civic and community groups. Foster and preserve a culture of diversity, equity, and inclusion. Additional duties and responsibilities may be required to support the company's mission, vision, and values. QUALIFICATIONS: High school diploma or equivalent required. Associate or bachelor's degree in business, finance, or an equivalent of education and experience. Three years of banking, client service, or retail experience preferred. Experience in lending, sales, account management. Two years of supervisory experience preferred. Excellent client service skills. Strong leadership skills required with a desire to develop others. Ability to make sound decisions and exceptions on behalf of the bank. Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment. Demonstrates strong decision making & problem- solving skills, as well as strong interpersonal and written communication capabilities. Capability to utilize various banking software and Microsoft 365 products, with an elevated level of accuracy and attention to detail. Under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (“SAFE Act”), and as a Mortgage Loan Originator (“MLO”), this position requires registration with the Nationwide Mortgage Licensing System and Registry. The registration requires additional background screening and must be completed within 30 days of employment. QCRH will maintain adequate procedures to ensure to ensure all employees acting in the capacity of an MLO maintain their registration. WORKING CONDITIONS: Duties performed in a professional office environment. Requires travel to other branch or client locations. Availability to work on Saturdays and occasional evenings for community events. Requires extended periods of standing and ability to lift fifty pounds. At QCR Holdings, Inc. we are committed to fostering and preserving a culture of diversity, equity, and inclusion and strongly believe that it is our differences - of all kinds - that make our company and our communities better and stronger. QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status. It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.
    $41k-50k yearly est. 2d ago
  • Mortgage Title Specialist

    Hills Bank 3.9company rating

    Hills Bank job in Coralville, IA

    SCHEDULE: Full-time; Monday through Friday (8:00 am- 4:30 pm) or (8:30 am- 5:00 pm) with overtime as needed. Average 40 hours/week BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks! SCOPE: The Mortgage Title Specialist plays a critical role in ensuring that home mortgage transactions are supported by a clear, marketable title. This position is responsible for ordering and reviewing title work, resolving title issues, and collaborating with internal teams and external partners to ensure timely and accurate closings. A successful title specialist is highly organized, detail-oriented, and thrives in a fast-paced environment. Strong time management, problem-solving skills, and the ability to manage multiple priorities are essential. This position requires exceptional communication skills and a commitment to delivering outstanding customer services while working closely with lenders, borrowers, Realtors, attorneys, and operational staff. As a valued member of the team, the Title Specialist may also contribute to departmental projects and process improvement initiatives. ACCOUNTABILITIES: Duties: Monitor pipeline activity to confirm title work is accurately ordered, received, and distributed. Coordinate with abstract companies and attorneys to ensure timely receipt of pre-closing title work in compliance with state and federal regulations. Gather and document essential contact information for both buyer and seller sides of the transaction. Review and analyze title commitments, Homeowners Association (HOA) documents, surveys, and legal descriptions, for accuracy and compliance. Confirm proper collateral filing and first lien position for mortgage transactions. Collaborate with borrowers, mortgage companies, attorneys, internal teams, etc. to resolve title issues, including ordering affidavits, releases, subordination agreements, HOA statements and corrections. Prepare 1099-S to distribute with preliminary title commitment. Request buyer/seller figures and transfer documents promptly to support efficient closings. Process Power of Attorney requests and submit for investor approval. Issue official checks for purchase closings. Maintain compliance standards throughout the process, ensuring accuracy and adherence to policies and regulatory guidelines. Communicate effectively with internal teams and external partners to resolve issues and prevent delays in the closing process. Build and maintain strong relationships with abstract companies, attorneys and real estate professionals. EDUCATION AND SPECIAL REQUIREMENTS: Associate's degree or equivalent from a two-year college or technical school. 1-2 years related experience and/or training or equivalent combination of education and experience. Technical training in loan documentation and compliance issues is preferred. Extensive knowledge of Microsoft Office and Encompass. This job requires skills needed in a typical office environment. This includes computer skills, communications skills, as well as utilization of office equipment. EQUAL OPPORTUNITY EMPLOYER
    $35k-50k yearly est. 31d ago
  • Marketing Assistant

    Ambank Company 4.0company rating

    Le Mars, IA job

    Job DescriptionSalary: For over 50 years, we have been committed to providing our customers with high-quality products and exceptional customer service. Our goal is to make sure our customers have adequate tools to successfully manage their financial health. We are family owned and family oriented. You have a life outside of work, so we encourage flexibility to make sure you have a healthy work-life balance. We employ a large group of individuals who are living examples of our professional, yet fun culture. We are invested our communities and take great pride in the different ways we can volunteer and show our support. The Opportunity As a Marking Assistant, you will be responsible for planning and executing events that strengthen American Banks presence in our communities Youll manage event logistics, from scheduling and venue booking to coordinating marketing materials and promotional items. Ideal candidates will be familiar with our industry and have a passion for engaging with our customers. Your responsibilities will encompass a range of tasks designed to aid out marketing initiatives and enhance our visibility in the market. Count On To: Develop and maintain schedules for community events and expos; attend events on behalf of American Bank. Plan and manage events, including booking venues and coordinating marketing materials. Perform administrative tasks and general errands to support events, including setup and teardown. Collaborate closely with the AmBank Marketing Team Oversee and update outdoor bank signage. Manage inventory of promotional gifts and branded items. Coordinate and manage Kids Club activities with other staff members. Serve as a representative on the A-Team committee. Monitor and manage the corporate reputation of American Bank within local communities. Act as the primary point of contact for sponsorships and donation requests. Assist bank officers in building and promoting customer relationships. Work from the Remsen location at least one day per week. Knowledge And Skills: Associates degree or equivalent from a two-year college; or six months related experience and training; or equivalent combination of education and experience Organized and detail orientated Ability to meet deadlines and manage priorities Strong verbal and written communication skills Collaborative team player Represents the company in a positive light Self-motivated and proactive Benefits Healthcare (medical, vision, dental) Competitive Compensation Community Involvement Incentives Flexible work hours Paid Vacation & Sick leave Paid Holidays Paid Maternity & Parental Leave 401(k) with matching contribution Team Building Activities Apparel Reimbursement Our Values Integrity Dedicated Community Caring Innovative Member FDIC I Equal Opportunity Employer I Affirmative Action
    $28k-35k yearly est. 8d ago
  • Part-time Teller

    Hills Bank 3.9company rating

    Hills Bank job in North Liberty, IA

    The starting wage for this position is $17.00/hr. with a comprehensive and competitive benefits package is eligible for a Spanish proficiency pay differential* SCHEDULE: Part-time; Tuesday, Thursday, and Friday (8:15 am - 5:45 pm) and every Saturday morning (8:15 am - 12:15 pm). Average 25-30 hours per week. LOCATION: 25 Hwy 965 NE, North Liberty, IA 52317 TRAINING AND CAREER PATH: When starting out as a Teller at Hills Bank, we ensure that you will already be set up to succeed with our designated career path and detailed training program . The Teller career path begins with a focus on Foundational and Teller Training , and then progresses with training on more advanced Teller components and additional areas of the bank. You will begin in your branch shadowing an experienced co-worker to gain familiarity with your new role. Next, you will be shadowed by a co-worker until you feel comfortable and confident you can give our Hills Bank customers the quality service they deserve. Where you take your career with Hills Bank is completely up to you, all you need to do is take the first step and apply now . SCOPE: The teller is responsible for directly servicing customers with the paying and receiving functions of the bank. This includes a variety of customer savings, checking and credit account transactions, as well as customer services such as sales of money orders. The teller has primary responsibility for providing a high level of customer service to bank customers who require teller services. The teller will refer customers to other bank departments as appropriate for additional services. The teller is responsible for balancing daily and understanding compliance regulations related to teller services. ACCOUNTABILITIES: Service Requests: Provide exceptional customer service to ensure customers consistently receive service of the highest standard. Receive and process checking and savings account transactions, mortgage and consumer loan payments, credit card transactions, etc. Issue official checks, money orders, and bank checks. Process the redemption of bonds and help customers with additional services. Note and verify significant information as required by Bank policy and procedure. Ensure that Bank procedures are followed when processing transactions. Maintain favorable customer relations through proper handling of all collection and disbursement functions. Provide a high level of customer service. This includes understanding customer needs, as well as understanding the bank products offered. Exercise discretion, good judgment and initiative regarding all customer contact, transaction processing, addressing inquiries and solving problems. Maintain confidentiality of customer account information. Open night deposit vault logging the contents in log book, distributing the contents to the proper individuals and processing all deposits and other transaction using dual control at all times. Assist customers with entry to their safe deposit box, ensuring all bank procedures are followed in the process. Understand and comply with the related laws and compliance regulations that pertain to teller duties. Examples include bank secrecy act, privacy, and funds availability policy. Receive and answer telephone inquiries from customers and internal staff regarding customer and bank related accounts. Assist Bank personnel with questions on the status of accounts, bank statements, charges, interest, etc., in and efficient courteous manner, providing positive employee relations. Cash Handling: Maintain adequate working funds as required by Bank policy. Verify and balance assigned cash drawer daily with minimal cash variances. Assist supervisor in reconciling errors or discrepancies for self and other tellers. As needed, purchase working money supply from Assistant Branch Manager/Branch Manager Count and verify currency. Relationship Management: Support the overall sales effort. Direct sales goals may be established by management for such items as referrals for other bank products. Identify customer's financial services needs and cross-sell services to meet those needs. Advise customers on promotional items and services. Give referrals to customer service on prospects/customers for potential sales of products based on life events that you are hearing. Give referrals to other departments like Commercial, Home Mortgage, and Trust and Wealth Management. Participate as part of various retail product campaigns the bank initiates. Assist the office with special events and promotions. Be aware of overall bank product offering to be able to refer customers to appropriate departments within the bank for service. Utilize the bank's Customer Relationship Management (CRM) system to personalize customer interactions and help develop corporate memory, manage referrals, and maintain appropriate entries regarding opportunities and interactions with customers. Adhere to customer service standards through Voice of the Customer program. Other: As part of the overall team of bank employees, this position may be requested to assist in the support of other bank activities. It is important to Hills Bank to be a good corporate citizen and support our communities. Employees are expected to participate in community activities throughout the year. Perform other duties as assigned. EDUCATION AND SPECIAL REQUIREMENTS: Prefer a high school degree or equivalent. 1-2 years' experience in a related position. Preferably in retail with cash handling responsibilities. This job requires skills needed in a typical office environment. This includes computer skills, as well as utilization of office equipment. Must have the dexterity to count money. Must be able to lift 50 pounds. Must successfully complete all training and evaluation requirements in the Retail Teller Career Path necessary for transition from Teller 1 to Teller 2 to Teller 3. Participate in at least 3 bank sponsored or community events annually. EQUAL OPPORTUNITY EMPLOYER
    $17 hourly 5d ago
  • Relationship Banker- HQ

    Community State Bank 4.3company rating

    Ankeny, IA job

    Full-time Description TITLE: Relationship Banker DEPARTMENT: Retail Banking The Relationship Banker is responsible for developing, maintaining, and deepening relationships with consumer and business clients by providing them with exceptional client service and recommending solutions that will fulfill their financial needs. Serve as a subject matter expert for consumer banking and interact with the consumer and small business clients to achieve new clients and expand existing relationships. The Relationship banker will ensure the client's needs are achieved by conducting thorough financial needs assessments and recommending the most appropriate products and services to fulfill the client's needs. ESSENTIAL FUNCTIONS: Source and build long term, meaningful relationships with clients, understand their financial needs and provide solutions through appropriate product and service offerings, including deposit products, electronic services, and loans. Open bank accounts for current and new clients, oversee transactions and close accounts when necessary. Maintain thorough knowledge of all bank products and services. Answer questions, address service challenges, and provide resolutions. Promote and cross-sell the full line of retail bank loans, deposit products and services and electronic services to individuals ensuring that their financial needs are met and that long-term account relationships are developed and maintained. Maintain a system of orderly follow-up by mail and telephone to onboard new client relationships. Collaborate with business development and lending teams to seek and establish new clients in the marketplace. Coordinate and participate in sales presentations at partnership meetings. Achieve monthly partnership event goals and track progress. Recommend- Achieve monthly branch goals and track progress. Maintain knowledge of internal audit procedures, legal and bank regulations, and policies and procedures. Assist clients with HSAs, IRAs, fiduciary, and small business products. Assist clients with consumer lending needs including the ability to take a loan application and maintain a sound lending portfolio. Answer inquiries and provides information to prospective and current clients regarding interest rates, account charges, and other pertinent account information while complying with disclosure requirements, regulations, and consumer privacy policies. Follow security procedures consistently and protect client confidentiality. Support security testing, internal and external audits, and regulatory and compliance exams with a prioritized sense of urgency. Comply with all company or regulatory policies, procedures and requirements that are applicable to this position. Invest in community partnerships and participate in community events in support of our brand and culture. Foster and preserve a culture of diversity, equity, and inclusion. Additional duties and responsibilities may be required to support the company's mission, vision, and values. QUALIFICATIONS: High school diploma or equivalent required. Two years' experience in banking, client service, or related field with cash handling experience. Experience in lending, sales or account management preferred. Excellent client service skills. Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment. Capability to perform data entry utilizing banking software and Microsoft 365 products, with a high level of accuracy and attention to detail. Demonstrates strong decision making & critical thinking skills, as well as strong interpersonal and written communication skills. WORKING CONDITIONS: Duties performed in a professional office environment. Availability to work Saturdays. Requires travel to other bank locations or client sites. At QCR Holdings, Inc. we are committed to fostering and preserving a culture of diversity, equity, and inclusion and strongly believe that it is our differences - of all kinds - that make our company and our communities better and stronger. QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status. It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.
    $25k-30k yearly est. 7d ago
  • Treasury Management Relationship Manager

    Hills Bank 3.9company rating

    Hills Bank job in Cedar Rapids, IA

    SCHEDULE: Full-time; Monday through Friday (8:00am - 5:00pm) Evening and weekend availability for events BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks! SCOPE: The Treasury Management Relationship Manager serves as a relationship manager with existing Treasury Management customers. This position is responsible for existing customer retention and growth, Treasury Management product and service strategy, and building customer loyalty. This position requires a solid working knowledge of subject matter related to Treasury Management (compliance, processes, and procedures), and sales related knowledge needed to successfully deliver commercial services and perform the following duties. ACCOUNTABILITIES: Treasury Management Portfolio Origination/ Management: Originate deposit accounts for existing Treasury Management customers. Maintain and exceed growth and profitability goals within bank policy, as established for the position. Enhance profitability of all assigned relationships. Initiate and coordinate Relationship Reviews to expand existing customer's Treasury Management services and deposits. Provide knowledge and guidance with risks associated with Treasury Management products and services both to the bank and to the customer. Analyze financial information and collaborate with customers to establish appropriate product risk-based exposure limits. Attended to the needs of customers seeking deposits and other financial services. Provide prompt and courteous response to customer inquiries. Must ensure proper account documentation and all requisite agreements execution for Treasury Management Services. New Business Development: Analyze existing customers to find opportunities for revenue growth through successful retention of deposits. Increase deposits of existing customers. Cross sell products and promote Treasury Management, fee based, services to customers. Develop a business plan to seek new business from existing customers by developing internal/ external referral sources, utilizing internal lead list information, and social media sources, while following the bank's preferred "trusted advisor" sales and networking practices. Participate in the Bank's business development activities by inviting customers and attending networking events/ presentations, initiating individual and joint sales calls, and actively participating in other bank and community activities to establish connections needed to promote bank products and services. Maintain favorable customer relations and ensure prompt and courteous response to customer inquiries. Establish and maintain positive working relationships internally and externally. Provide referrals to other departments including: Commercial Lending, Mortgage Lending, Retail, and Trust and Wealth Management. Actively participate/ contribute in office and department meetings and assigned subcommittee(s) to build on the bank's customer and co-worker experience, positive culture and competitive edge. Participate in bank-hosted and bank-sponsored events, networking with guests while promoting the event, and developing and expanding personal connections. Provide leadership for at least one Bank sponsored event each year. Community Involvement Participate in at least 1 community organization through membership and regular attendance, networking with members to achieve organization goals, develop personal connections and promote the bank's favorable image. Other Duties: Serve as lead on Treasury Management service or deposit-related projects as requested. May be assigned to train existing and new Treasury Management staff. Perform other duties as assigned. EDUCATION AND SPECIAL REQUIREMENTS: Bachelor's degree (B.A.) from a four-year college or university in the field of business, including specific courses in accounting, finance, and economics; or 3-5 years of customer service and banking experience; or equivalent combination of education and experience. Must have working knowledge of spreadsheet, word processing, and database software programs. Must sign a non-compete agreement. Must satisfy banking courses/ training required to satisfy regulatory requirements. Travel to customer locations and other branches will be required. EQUAL OPPORTUNITY EMPLOYER
    $64k-91k yearly est. 60d+ ago
  • Collateral Insurance Specialist

    Hills Bank 3.9company rating

    Hills Bank job in Hills, IA

    SCHEDULE: Full-time; Monday through Friday, (7:30 am - 5:30 pm) Average of 40 hours per week. BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks! SCOPE: The Collateral Insurance Specialist will report directly to the Loan Servicing Supervisor and work closely with other loan operations personnel as well as lenders, customers, insurance agents, and regulatory agencies. The Collateral Insurance Specialist is responsible for maintaining the bank's hazard insurance tracking as well as the flood insurance program. Responsibilities for this position include processing incoming insurance policies for accuracy and continued coverage, insurance escrow billing and maintenance, as well as lapsed coverage follow up. This position is responsible for the force placed insurance portfolio, including all submittal and reconciliation of forced placed insurance policies, as well as the communication to customers regarding all insurance requirements, adhering to both state and federal regulations. This position will complete ongoing flood compliance reviews, ensuring the appropriate flood insurance requirements are met as well as education and support for lenders, customers, and the community. ACCOUNTABILITIES: Insurance Tracking: (20%) Process incoming hazard and flood insurance policies. Review each renewing flood insurance policy, cancelation or amendment to ensure proper flood insurance coverage is maintained. Document and communicate insurance cancellation and renewal issues with customers and lenders to ensure that proper insurance coverage is maintained at all times. Flood Review: (20%) Review all loan applications secured by real estate located within a Special Flood Hazard Area to determine the amount of flood insurance required and that the correct policy is obtained to ensure that all bank and federal regulations are met. Facilitate communication between lenders, customers and insurance personnel to maintain cohesive understanding of specific requirements and proper documentation for each loan closing. Administer the bank's flood insurance compliance program in accordance with federal regulations and bank policy. Insurance Escrow Processing: (20%) Complete payment processing for loans that escrow for hazard and flood insurance. Work with the insurance agents to ensure proper billing. Forced Placed Insurance Processing: (20%) Review each insurance policy as it cancels or expires to ensure proper coverage is maintained. Communicate insurance issues with customers and lenders, following state and federal regulations. Force placed insurance when necessary. Process monthly forced placed insurance reconciliation, refunds, and renewals. Compliance: (10%) Stay up to date on federal and state laws regarding hazard and flood insurance requirements for financial institutions. Assist in the development of manuals and supporting documentation to meet the bank's Business Continuity Plan requirements as well as provide training materials. Assist with the training of other staff in regards to flood insurance procedures and policies. Work closely with in-house, third party, state, and federal auditors/examiners in order to maintain or exceed the standard of excellence which has been set in recent years. General Department Duties: (10%) Assist with other specialized projects/duties in the Post Closing Department as needed. Assist in the development of manuals and supporting documentation to accomplish task/duties inherent in this position. As part of the overall team of bank employees, this position may be requested to assist in the support of other bank activities. Other duties as assigned. EDUCATION AND SPECIAL REQUIREMENTS: Must have Bachelor's degree in business or related field OR 1-2 years' experience in a related position in a community bank - OR - equivalent combination of education and experience. This job requires skills needed in a typical office environment. This includes computer skills, communications skills, as well as utilization of office equipment. EQUAL OPPORTUNITY EMPLOYER
    $32k-37k yearly est. 5d ago
  • Treasury Management Sales Officer

    Hills Bank 3.9company rating

    Hills Bank job in Cedar Rapids, IA

    SCHEDULE: Full-time; Monday through Friday plus some evenings and weekends. BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks! SCOPE: The Treasury Management Sales Officer serves as a relationship manager with key Treasury Management customers and performs independently with little direction. This position is responsible for actively soliciting and developing new business banking relationships that utilize Treasury Management products and services. Provides leadership and develops Treasury Management strategy to increase market penetration and maximize revenue. This position requires a solid working knowledge of subject matter related to Treasury Management (compliance, processes, and procedures), and sales related knowledge needed to successfully deliver Treasury Management services and perform the following duties. ACCOUNTABILITIES: Treasury Management Portfolio Origination/ Management: Work with the Treasury Management Relationship Manager to originate deposit accounts for new customers. Maintain and exceed growth and profitability goals within bank policy, as established for the position. Enhance profitability of all assigned relationships. Lead and coordinate RFP requests for Treasury Management businesses and public funds/ municipalities to obtain new relationships. Independently initiate and lead Relationship Reviews for key customers. Provide knowledge and guidance with risks associated with Treasury Management products and services both to the bank and to the customer. Analyze financial information and collaborate with customers to manage and monitor appropriate product risk based exposure limits. Attend the needs of customers seeking deposits and other financial services. Provide prompt and courteous response to customer inquiries. Must ensure proper account documentation and all requisite agreements execution for Treasury Management Services. New Business Development: Analyze potential markets/segments to find opportunities for revenue growth through successful prospecting and sourcing of new Treasury Management deposits and products. Increase deposits through prospecting and retention of key customers. Cross sell and promote Treasury Management, fee based, services to customers and prospects. Develop a business plan to seek new business from new and existing customers by developing internal/ external referral sources, utilizing internal lead list information, and social media sources, while following the bank's preferred "trusted advisor" sales and networking practices. Collaborate with bankers and customers at strategic levels to proactively provide essential Treasury Management solutions with a consultative and customer driven framework. Drive the Bank's business development strategy by inviting customers and attending networking events/ presentations, initiating individual and joint sales calls, and actively participating in other bank and community activities to establish connections needed to promote bank products and services. Maintain favorable customer relations and ensure prompt and courteous response to customer inquiries. Establish and maintain positive working relationships internally and externally. Provide referrals to other departments including: Commercial Lending, Mortgage Lending, Retail and Trust and Wealth Management. Lead and/or provide leadership in office and department meetings and assigned subcommittee(s) to build on the bank's customer and co-worker experience, positive culture and competitive edge. Participate in bank-hosted and bank-sponsored events, networking with guests while promoting the event, and developing and expanding personal connections. Provide leadership for several Bank hosted/ sponsored events each year. Community Involvement Participate in at least 1 community organization through membership and regular attendance, networking with members to achieve organization goals, develop personal connections and promote the bank's favorable image. Other Duties: Serve as lead on Treasury Management service or deposit-related projects as requested. Help lead, develop and support team members. May be assigned to train, monitor and assist in managing staff. Perform other duties as assigned. EDUCATION AND SPECIAL REQUIREMENTS: Bachelor's degree (B.A.) from a four-year college or university in the field of business, including specific courses in accounting, finance, and economics; or 8-10 years of banking experience and/or training; or equivalent combination of education and experience. Must have working knowledge of spreadsheet, word processing, and database software programs. Certified Treasury Professional (CTP) designation preferred. Strong creative solution and problem-solving abilities. Must sign a non-compete agreement. Must satisfy banking courses/ training required to satisfy regulatory requirements. Travel to customer locations and other branches will be required. EQUAL OPPORTUNITY EMPLOYER
    $102k-128k yearly est. 60d+ ago
  • Retail Banker 1

    Hills Bank 3.9company rating

    Hills Bank job in Iowa City, IA

    The starting wage for this position is $18.50/hr. with a comprehensive and competitive benefits package. is eligible for a Spanish proficiency pay differential* SCHEDULE: Full-time; Monday through Friday (8:15am - 5:45pm) and every other Saturday morning (8:30am - 12:15pm). Average of 40 hours/week. LOCATION: 1401 S Gilbert St, Iowa City, IA 52240 TRAINING AND CAREER PATH: When starting out as a Retail Banker at Hills Bank, we ensure that you will already be set up to succeed with our designated career path and detailed training program . The Retail Banker career path begins with a focus on Foundational and Teller Training , and then proceeds into Banker Training . You will begin in your branch shadowing an experienced co-worker to gain familiarity with your new role. Next, you will be shadowed by a co-worker until you feel comfortable and confident you can give our Hills Bank customers the quality service they deserve. Upon demonstrating proficient Teller skills, you will advance into the next phases focusing on Banker Training . You will start out with the basics of opening accounts (RB1) , then move on to credit cards and consumer loans (RB2) . The top tier of a Retail Banker is working with different types of home equity loans (RB3) . Where you take your career with Hills Bank is completely up to you, all you need to do is take the first step and apply now . SCOPE: Provide superior service to customers while working to meet their financial needs through a variety of retail banking functions. An individual in the Retail Banker 1 role will focus on mastering and applying skills needed for effectively managing customer relationships and providing basic retail banking services. ACCOUNTABILITIES: Service Requests: Handle all typical banking transactions presented by customers in person, through drive up, via night depository, mail or digitally. Handle cash and maintain an individual cash drawer in order to handle customer requests. Assist customers with entry into safe deposit boxes, ensuring all procedures are properly followed. Handle maintenance and service requests and customer inquiries regarding existing accounts and services. Identify banking needs and recommend solutions for both prospective and current customers. New Accounts: Support the Bank's overall sales efforts through direct sales of consumer banking products and related services. Acquire the necessary product, compliance, and systems knowledge and accurately, efficiently open various types of deposit accounts and complementary services, such as checking, savings and money market accounts, certificates of deposit, safe deposit boxes, and complementary services for consumer relationships. Complete training and begin handling credit card and consumer lending requests. Ensure that new accounts and relationships are properly onboarded. Relationship Management: Develop, manage, and grow customer relationships through ongoing contacts, recognition of key life events, needs-based cross-selling, etc. Work within defined banking processes, such as customer service expectations, the 5 Step Retail Banking Conversation Model, Quarterly Action Plans, and New Relationship/New Account Onboarding to help ensure a consistent, positive experience for customers and success for your branch team. Utilize the bank's Customer Relationship Management (CRM) system to plan for and personalize customer interactions and help develop corporate memory, manage referrals, and maintain appropriate entries regarding opportunities and interactions with customers. Proactively reach out to customers through one-on-one contacts, larger retail campaigns, and product promotions throughout the year. This effort will include contacting customers by phone, direct mail, email and/or digital app. Acquire the necessary knowledge about bank products and services, and other departments' and coworkers' functions in order to be able to refer customers to other individuals or departments appropriately and effectively. Maintain ownership of and follow up on any hand-offs or referrals to ensure that they have been handled. Other Duties: Actively participate in office or bank events. Maintain educational and professional expertise through attendance at internal and/or external educational opportunities. Be a Notary Public. It is important to Hills Bank to be a good corporate citizen and support our communities. Employees are expected to participate in community activities throughout the year. Perform other duties as assigned. EDUCATION AND SPECIAL REQUIREMENTS: High school diploma required. Prefer an associate's degree (AA) from a two-year college or technical school or bachelor's degree. Prefer 1 or more years of experience in a related position. Must have the dexterity to count money. Must be able to lift 50 pounds. Must be able to successfully meet the requirements of the SAFE Act including registering with the Nationwide Mortgage Licensing System & Registry and maintaining their unique identifying number. Must successfully complete all training and evaluation requirements in the Retail Banker Career Path. Must be able to work additional evening and Saturday hours as required. Participate in at least 3 bank sponsored or community events annually. EQUAL OPPORTUNITY EMPLOYER
    $18.5 hourly 25d ago
  • Mortgage Title Specialist

    Hills Bank 3.9company rating

    Hills Bank job in Coralville, IA

    Job Description SCHEDULE: Full-time; Monday through Friday (8:00 am- 4:30 pm) or (8:30 am- 5:00 pm) with overtime as needed. Average 40 hours/week BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks! SCOPE: The Mortgage Title Specialist plays a critical role in ensuring that home mortgage transactions are supported by a clear, marketable title. This position is responsible for ordering and reviewing title work, resolving title issues, and collaborating with internal teams and external partners to ensure timely and accurate closings. A successful title specialist is highly organized, detail-oriented, and thrives in a fast-paced environment. Strong time management, problem-solving skills, and the ability to manage multiple priorities are essential. This position requires exceptional communication skills and a commitment to delivering outstanding customer services while working closely with lenders, borrowers, Realtors, attorneys, and operational staff. As a valued member of the team, the Title Specialist may also contribute to departmental projects and process improvement initiatives. ACCOUNTABILITIES: Duties: Monitor pipeline activity to confirm title work is accurately ordered, received, and distributed. Coordinate with abstract companies and attorneys to ensure timely receipt of pre-closing title work in compliance with state and federal regulations. Gather and document essential contact information for both buyer and seller sides of the transaction. Review and analyze title commitments, Homeowners Association (HOA) documents, surveys, and legal descriptions, for accuracy and compliance. Confirm proper collateral filing and first lien position for mortgage transactions. Collaborate with borrowers, mortgage companies, attorneys, internal teams, etc. to resolve title issues, including ordering affidavits, releases, subordination agreements, HOA statements and corrections. Prepare 1099-S to distribute with preliminary title commitment. Request buyer/seller figures and transfer documents promptly to support efficient closings. Process Power of Attorney requests and submit for investor approval. Issue official checks for purchase closings. Maintain compliance standards throughout the process, ensuring accuracy and adherence to policies and regulatory guidelines. Communicate effectively with internal teams and external partners to resolve issues and prevent delays in the closing process. Build and maintain strong relationships with abstract companies, attorneys and real estate professionals. EDUCATION AND SPECIAL REQUIREMENTS: Associate's degree or equivalent from a two-year college or technical school. 1-2 years related experience and/or training or equivalent combination of education and experience. Technical training in loan documentation and compliance issues is preferred. Extensive knowledge of Microsoft Office and Encompass. This job requires skills needed in a typical office environment. This includes computer skills, communications skills, as well as utilization of office equipment. EQUAL OPPORTUNITY EMPLOYER Job Posted by ApplicantPro
    $35k-50k yearly est. 33d ago
  • Customer Service Representative

    Ambank Company 4.0company rating

    Sioux Center, IA job

    is located at our Main Branch location (525 N Main Ave). About American State Bank For over 50 years, we have been committed to providing our customers with high-quality products and exceptional customer service. Our goal is to make sure our customers have adequate tools to successfully manage their financial health. We are family owned and family oriented. You have a life outside of work, so we encourage flexibility to make sure you have a healthy work-life balance. We employ a large group of individuals who are living examples of our professional, yet fun culture. We are invested our communities and take great pride in the different ways we can volunteer and show our support. The Opportunity Customer Service Representatives (CSR) should be able to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “front line” of our bank and will play a fundamental role in achieving our customer satisfaction. The CSR must be able to process a large volume of transactions daily, communicate with different types of clients and sell the bank's products and services. Count On To: Receives checks and cash for deposit, verifies amount, and examines checks for endorsements. Cashes checks and pays out money after verification of signatures and customer balances. Enters customers' transactions into computer to record transactions, and issues computer generated receipts. Provide welcoming environment for customers at all touch points. Orders daily supply of cash, counts incoming cash, places on accounts for uncollected funds. Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen. Explains, promotes, or sells products or services at point of interaction. Removes deposits from and counts and balances cash in automated teller machines and night depository. Duties as assigned by supervisor Knowledge And Skills: High school diploma or general education degree (GED); or one to three months' related experience and/or training; or equivalent combination of education and experience. Provide stellar customer service. Communicate effectively with customers and other employees. Read and comprehend simple instructions Benefits Healthcare (medical, dental, vision) Competitive Compensation Community Involvement Incentives Flexible work hours Paid Vacation & Sick Leave Paid Holidays Paid Maternity & Parental Leave 401(k) with Matching Contribution Team Building Activities Apparel Reimbursement Our Values Integrity Dedicated Community Caring Innovative Member FDIC I Equal Opportunity Employer I Affirmative Action
    $31k-37k yearly est. 25d ago
  • Commercial Banker

    Hills Bank 3.9company rating

    Hills Bank job in Cedar Rapids, IA

    Job Description SCHEDULE: Full-time; Monday through Friday (8:00 am - 5:00 pm) with some evenings and weekends, average of 40 hours/week. BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks! SCOPE: The position involves preparing the candidate for a commercial and agriculture lending position. The commercial lending position will involve selling commercial and agricultural loans and deposits/services to commercial clients, their managers and their employees. The Commercial Banker will spend 9 to 12 months working in both the Credit Underwriting Department and in the Commercial Lending Department. In the Credit Underwriting Department, the Banker will learn how to originate, underwrite, and manage commercial and agricultural loans in accordance with the established lending objectives, policies, and procedures. The training process will include a combination of individual training conducted by the credit underwriting staff, hands on experience gained by assisting with the underwriting process for new loan requests and the review of existing relationships. In the Commercial Lending Department, the Commercial Banker will learn how to sell loan and deposit products and services the Hills Bank Way, understand our competitive advantages and develop lasting relationships. In addition, the candidate will receive general training on loan servicing processes, Credit Quest, and applicable regulations. ACCOUNTABILITIES: Credit Underwriting: The Commercial Banker will assist with the underwriting process for loans originated by the commercial lending function of the bank. The underwriting process involves determining the adequacy of the primary and secondary repayment source, analyzing supporting financial information, providing recommendations on loan structuring and pricing, determining adherence to loan policy and reviewing credit reports. The Commercial Banker will work closely with the lending staff to complete loan presentations for weekly loan committee meetings. The Commercial Banker will attend the loan committee meeting and will be expected to provide input during the loan discussion. This responsibility will involve extensive communication with the lending staff and will involve contact with the customer. Analysis of Ongoing Financial Information: The Commercial Banker will analyze financial information received from existing loan customers and make an assessment of the credit quality of the relationship. The financial review process involves assigning risk ratings to the credit relationship and documenting the decision on the financial review forms. The process will involve ongoing communication with the commercial lending staff and may include communication with bank examiners and external loan review personnel. Sales Responsibilities: The Commercial Banker will participate in the Bank's business development activities through individual and joint sales calls, represent the Bank in community organizations and promote the Bank's favorable image. Maintain favorable customer relations and cross-sell Bank services through needs identification thus ensuring the most positive and profitable relationship exists between the Bank and its customers. Ensure prompt and courteous response to customer inquiries. Learn to provide referrals to various departments; Commercial Deposits, Mortgage Lending, Retail and Wealth Management. The banker will learn to interview applicants and request specified information for loan application; request appraisals, obtain credit reports, reference checks, and other information pertinent to evaluation of loan application and correspond with or interview applicant or creditors to resolve questions regarding application information. In addition the banker will participate in the weekly roll up meetings and monthly commercial sales meeting to gain an understanding of the commercial sales process. EDUCATION AND SPECIAL REQUIREMENTS: Bachelor's degree (B.A.) from a four-year college or university in the field of business, including specific courses in accounting, finance, and economics; or a minimum of 2-3 years banking experience and/or training; or equivalent combination of education and experience. This job requires skills needed in a typical office environment. This includes computer skills as well as utilization of office equipment. Must sign a non-compete. EQUAL OPPORTUNITY EMPLOYER Job Posted by ApplicantPro
    $41k-70k yearly est. 32d ago
  • Relationship Banker- HQ

    Community State Bank 4.3company rating

    Ankeny, IA job

    Job DescriptionDescription: TITLE: Relationship Banker DEPARTMENT: Retail Banking The Relationship Banker is responsible for developing, maintaining, and deepening relationships with consumer and business clients by providing them with exceptional client service and recommending solutions that will fulfill their financial needs. Serve as a subject matter expert for consumer banking and interact with the consumer and small business clients to achieve new clients and expand existing relationships. The Relationship banker will ensure the client's needs are achieved by conducting thorough financial needs assessments and recommending the most appropriate products and services to fulfill the client's needs. ESSENTIAL FUNCTIONS: Source and build long term, meaningful relationships with clients, understand their financial needs and provide solutions through appropriate product and service offerings, including deposit products, electronic services, and loans. Open bank accounts for current and new clients, oversee transactions and close accounts when necessary. Maintain thorough knowledge of all bank products and services. Answer questions, address service challenges, and provide resolutions. Promote and cross-sell the full line of retail bank loans, deposit products and services and electronic services to individuals ensuring that their financial needs are met and that long-term account relationships are developed and maintained. Maintain a system of orderly follow-up by mail and telephone to onboard new client relationships. Collaborate with business development and lending teams to seek and establish new clients in the marketplace. Coordinate and participate in sales presentations at partnership meetings. Achieve monthly partnership event goals and track progress. Recommend- Achieve monthly branch goals and track progress. Maintain knowledge of internal audit procedures, legal and bank regulations, and policies and procedures. Assist clients with HSAs, IRAs, fiduciary, and small business products. Assist clients with consumer lending needs including the ability to take a loan application and maintain a sound lending portfolio. Answer inquiries and provides information to prospective and current clients regarding interest rates, account charges, and other pertinent account information while complying with disclosure requirements, regulations, and consumer privacy policies. Follow security procedures consistently and protect client confidentiality. Support security testing, internal and external audits, and regulatory and compliance exams with a prioritized sense of urgency. Comply with all company or regulatory policies, procedures and requirements that are applicable to this position. Invest in community partnerships and participate in community events in support of our brand and culture. Foster and preserve a culture of diversity, equity, and inclusion. Additional duties and responsibilities may be required to support the company's mission, vision, and values. QUALIFICATIONS: High school diploma or equivalent required. Two years' experience in banking, client service, or related field with cash handling experience. Experience in lending, sales or account management preferred. Excellent client service skills. Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment. Capability to perform data entry utilizing banking software and Microsoft 365 products, with a high level of accuracy and attention to detail. Demonstrates strong decision making & critical thinking skills, as well as strong interpersonal and written communication skills. WORKING CONDITIONS: Duties performed in a professional office environment. Availability to work Saturdays. Requires travel to other bank locations or client sites. At QCR Holdings, Inc. we are committed to fostering and preserving a culture of diversity, equity, and inclusion and strongly believe that it is our differences - of all kinds - that make our company and our communities better and stronger. QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status. It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment. Requirements:
    $25k-30k yearly est. 6d ago
  • Branch Manager- Altoona

    Community State Bank 4.3company rating

    Altoona, IA job

    Full-time Description TITLE: Branch Manager DEPARTMENT: Retail Banking The Branch Manager is responsible for all aspects of the operation of a branch location, including client service, sales, and supervision of Community Bankers, Relationship Bankers, and Client Experience. The Branch Manager provides direction to ensure accurate, timely and courteous service is provided for clients according to regulatory and compliance protocols. Responsible for client outreach and the development of employees focused on meeting growth expectations of the branch. Supervisory duties include direct management of all lobby and drive-up operations. ESSENTIAL FUNCTIONS: Responsible for all aspects of the branch, including client service, sales, business development, and operations. Develop sales and business development goals and objectives. Achieve or exceed sales goals and establish sales goals for all Relationship Bankers. Provide strategic leadership, project management skills, and establish plans for workflow challenges, unexpected staffing, and resource challenges. Implement operational processes and procedures and ensure compliance among the staff. Maintain knowledge of internal audit procedures, legal regulations, and requirements and ensure that all are followed consistently by staff, including dual control procedures. Identify and detect fraud and follow appropriate procedures. Understand consumer lending products and keep up to date on lending regulations. Maintains solid knowledge of bank products and services and provides guidance to clients to meet their financial needs. Grow and participate in Partnership Banking program to expand consumer client base. Enhance bank's competitive position by understanding market trends and introducing innovative solutions. Build and grow key relationships with teams across the organization and with external clients. Hire, develop, motivate, and train staff, including planning and delegating work assignments and projects. Evaluate performance, administer quarterly touch points, and deliver performance evaluations. Establish clear expectations and hold team members accountable to performance and behaviors aligned with our culture. Understand and administer compensation based on a pay for performance philosophy, including merit increases and variable pay. Identify training needs for staff; complete on-the-job training and work with training and development to deliver additional training. Create and maintain the schedule to ensure sufficient staff coverage. Comply with all company or regulatory policies, procedures and requirements that are applicable to this position. Participate in community engagement events. This can include professional, civic and community groups. Foster and preserve a culture of diversity, equity, and inclusion. Additional duties and responsibilities may be required to support the company's mission and vision. QUALIFICATIONS: Bachelor's degree in business or related field or an equivalent of education and experience. Three years of banking, client service, or retail experience. One year of Lending experience preferred. Three years supervisory experience. Excellent client service skills. Strong leadership skills required with a desire to develop others. Solid understanding of various standard financial reports and information. Ability to make sound decisions and exceptions on behalf of the bank. Capability to interpret, analyze, and communicate financial information effectively to a variety of audiences. Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment. Demonstrates strong decision making & problem-solving skills, as well as strong interpersonal and written communication skills. Capability to utilize various banking software and Microsoft 365 products, with an elevated level of accuracy and attention to detail. Under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (“SAFE Act”), and as a Mortgage Loan Originator (“MLO”), this position requires registration with the Nationwide Mortgage Licensing System and Registry. The registration requires additional background screening and must be completed within 30 days of employment. QCRH will maintain adequate procedures to ensure to ensure all employees acting in the capacity of an MLO maintain their registration. WORKING CONDITIONS: Duties performed in a professional office environment. Requires travel to other branch or client locations. Availability to work on Saturdays and occasional evenings for community events. Requires extended periods of standing, requires the ability to lift fifty pounds. At QCR Holdings, Inc. we are committed to fostering and preserving a culture of diversity, equity, and inclusion and strongly believe that it is our differences - of all kinds - that make our company and our communities better and stronger. QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status. It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.
    $37k-48k yearly est. 7d ago
  • Marketing Assistant

    Ambank Company 4.0company rating

    Le Mars, IA job

    For over 50 years, we have been committed to providing our customers with high-quality products and exceptional customer service. Our goal is to make sure our customers have adequate tools to successfully manage their financial health. We are family owned and family oriented. You have a life outside of work, so we encourage flexibility to make sure you have a healthy work-life balance. We employ a large group of individuals who are living examples of our professional, yet fun culture. We are invested our communities and take great pride in the different ways we can volunteer and show our support. The Opportunity As a Marking Assistant, you will be responsible for planning and executing events that strengthen American Bank's presence in our communities You'll manage event logistics, from scheduling and venue booking to coordinating marketing materials and promotional items. Ideal candidates will be familiar with our industry and have a passion for engaging with our customers. Your responsibilities will encompass a range of tasks designed to aid out marketing initiatives and enhance our visibility in the market. Count On To: Develop and maintain schedules for community events and expos; attend events on behalf of American Bank. Plan and manage events, including booking venues and coordinating marketing materials. Perform administrative tasks and general errands to support events, including setup and teardown. Collaborate closely with the AmBank Marketing Team Oversee and update outdoor bank signage. Manage inventory of promotional gifts and branded items. Coordinate and manage Kids Club activities with other staff members. Serve as a representative on the A-Team committee. Monitor and manage the corporate reputation of American Bank within local communities. Act as the primary point of contact for sponsorships and donation requests. Assist bank officers in building and promoting customer relationships. Work from the Remsen location at least one day per week. Knowledge And Skills: Associates degree or equivalent from a two-year college; or six months related experience and training; or equivalent combination of education and experience Organized and detail orientated Ability to meet deadlines and manage priorities Strong verbal and written communication skills Collaborative team player Represents the company in a positive light Self-motivated and proactive Benefits Healthcare (medical, vision, dental) Competitive Compensation Community Involvement Incentives Flexible work hours Paid Vacation & Sick leave Paid Holidays Paid Maternity & Parental Leave 401(k) with matching contribution Team Building Activities Apparel Reimbursement Our Values Integrity Dedicated Community Caring Innovative Member FDIC I Equal Opportunity Employer I Affirmative Action
    $28k-35k yearly est. 6d ago

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Hills Bank and Trust may also be known as or be related to Hills Bancorporation, Hills Bank And Trust Company, Hills Bank and Trust and Hills Bank and Trust Company.