Hills Bank and Trust jobs

Job Description SCHEDULE: Full-time; Monday through Friday (8:00am - 5:00pm) Evening and weekend availability for events BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks! SCOPE: The Treasury Management Relationship Manager serves as a relationship manager with existing Treasury Management customers. This position is responsible for existing customer retention and growth, Treasury Management product and service strategy, and building customer loyalty. This position requires a solid working knowledge of subject matter related to Treasury Management (compliance, processes, and procedures), and sales related knowledge needed to successfully deliver commercial services and perform the following duties. ACCOUNTABILITIES: Treasury Management Portfolio Origination/ Management: Originate deposit accounts for existing Treasury Management customers. Maintain and exceed growth and profitability goals within bank policy, as established for the position. Enhance profitability of all assigned relationships. Initiate and coordinate Relationship Reviews to expand existing customer's Treasury Management services and deposits. Provide knowledge and guidance with risks associated with Treasury Management products and services both to the bank and to the customer. Analyze financial information and collaborate with customers to establish appropriate product risk-based exposure limits. Attended to the needs of customers seeking deposits and other financial services. Provide prompt and courteous response to customer inquiries. Must ensure proper account documentation and all requisite agreements execution for Treasury Management Services. New Business Development: Analyze existing customers to find opportunities for revenue growth through successful retention of deposits. Increase deposits of existing customers. Cross sell products and promote Treasury Management, fee based, services to customers. Develop a business plan to seek new business from existing customers by developing internal/ external referral sources, utilizing internal lead list information, and social media sources, while following the bank's preferred "trusted advisor" sales and networking practices. Participate in the Bank's business development activities by inviting customers and attending networking events/ presentations, initiating individual and joint sales calls, and actively participating in other bank and community activities to establish connections needed to promote bank products and services. Maintain favorable customer relations and ensure prompt and courteous response to customer inquiries. Establish and maintain positive working relationships internally and externally. Provide referrals to other departments including: Commercial Lending, Mortgage Lending, Retail, and Trust and Wealth Management. Actively participate/ contribute in office and department meetings and assigned subcommittee(s) to build on the bank's customer and co-worker experience, positive culture and competitive edge. Participate in bank-hosted and bank-sponsored events, networking with guests while promoting the event, and developing and expanding personal connections. Provide leadership for at least one Bank sponsored event each year. Community Involvement Participate in at least 1 community organization through membership and regular attendance, networking with members to achieve organization goals, develop personal connections and promote the bank's favorable image. Other Duties: Serve as lead on Treasury Management service or deposit-related projects as requested. May be assigned to train existing and new Treasury Management staff. Perform other duties as assigned. EDUCATION AND SPECIAL REQUIREMENTS: Bachelor's degree (B.A.) from a four-year college or university in the field of business, including specific courses in accounting, finance, and economics; or 3-5 years of customer service and banking experience; or equivalent combination of education and experience. Must have working knowledge of spreadsheet, word processing, and database software programs. Must sign a non-compete agreement. Must satisfy banking courses/ training required to satisfy regulatory requirements. Travel to customer locations and other branches will be required. EQUAL OPPORTUNITY EMPLOYER Job Posted by ApplicantPro

Full-time Description TITLE: Client Care Representative DEPARTMENT: Retail Banking The Client Care Representative is responsible for providing a best-in-class experience to current and prospective clients. Provide efficient and professional service while answering general account questions, addressing complaints and other issues. The Client Care Representative will work from a centralized location and primarily interact with clients through incoming phone calls. ESSENTIAL FUNCTIONS: Answer client calls and respond to requests through various channels (ITM, video banking and chat functions) in a professional manner that is aligned with our core values, brand, and reputation. Provide assistance with online banking, mobile banking, bill pay access, debit card transactions, and disputed transactions; may transfer calls to appropriate parties and ensure proper identification and verification is obtained. Identify, research, and resolve client issues using internal resources, software programs, and other computer and technology-based platforms and follow up with clients in a timely manner. Collaborate with other team members to ensure a positive banking experience for all clients. Maintain strong knowledge of all bank products and services including deposits, lending, IRA's. May assist clients with loans, including credit cards, unsecured and automotive loans. Identify and appropriately manages potential fraudulent situations. Follow appropriate bank safety and security procedures, including proper opening and closing protocols. May prepare and mail bank correspondence to customers. May verify and mail Commercial Bank Statements. May provide project and support for Deposit Operations associates and other departments. May identify cross-selling opportunities to support growth of the bank. Consistently meet or exceed service goals set by management. May process Video Banking Retail and Commercial Client Transactions. Comply with all company or regulatory policies, procedures and requirements that are applicable to this position. Foster and preserve a culture of diversity, equity, and inclusion. Additional duties and responsibilities may be required to support the company's mission, vision, and values. QUALIFICATIONS: High school diploma or equivalent. One year experience in a retail and/or client service environment. Excellent client service skills. Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment. Strong interpersonal and written communication capabilities. Capability to perform data entry utilizing banking software and Microsoft 365 products, with an elevated level of accuracy and attention to detail. WORKING CONDITIONS: Duties are performed in a professional office environment. Prolonged periods sitting at a desk and working on a computer. May require travel to other bank or client locations. Availability to work on Saturdays. Overtime may be required. At QCR Holdings, Inc. we are committed to fostering and preserving a culture of diversity, equity, and inclusion and strongly believe that it is our differences - of all kinds - that make our company and our communities better and stronger. QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status. It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.

Job DescriptionSalary: About American State Bank: For over 50 years, we have been committed to providing our customers with high-quality products and exceptional customer service. Our goal is to make sure our customers have adequate tools to successfully manage their financial health. We are family owned and family oriented. You have a life outside of work, so we encourage flexibility to make sure you have a healthy work-life balance. We employ a large group of individuals who are living examples of our professional, yet fun culture. We are invested our communities and take great pride in the different ways we can volunteer and show our support. The Opportunity The Loan Officer will evaluate, authorize or recommend approval of loan applications for commercial financing needs, including lines of credit, equipment purchases, consumer credit loans and real estate loans. The Loan Officer will collaborate closely with clients to understand their goals, assess risk, and develop tailored lending strategies. Maintaining regulatory compliance, ensuring timely loan processing, and cultivating lasting client relationships are key components of this role. Count On To: Review, process, close, and administer loan proposals Interviews applicants and requests specified information for loan applications Analyzes applicant financial status, credit, and property evaluation to determine feasibility of granting loans or submits the application to a credit analyst for verification and recommendation Corresponds with or interviews applicants or creditors to resolve questions regarding application information Approves loan within specified limits or refers loan to the committee for approval Ensures loan agreements are complete and accurate according to policy Maintains database and monitors performance of loans Confers with underwriter to aid in resolving mortgage application problems Analyzes potential loan markets to develop prospects for loans Knowledge And Skills: Associates degree or equivalent from two-year college or technical school; or six-months to one-year related experience and/or training; or equivalent combination of education and experience Develop written reports and correspondence Communicate effectively before groups or in one-on-one situation Calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages Assure loan process accuracy Proficient in Microsoft products Desire to grow within the company Benefits Healthcare (medical, vision, dental) Competitive Compensation Community Involvement Incentives Paid Vacation & Sick leave Paid Holidays Paid Maternity & Parental Leave 401(k) with matching contribution Team Building Activities Apparel Reimbursement Our Values Integrity Dedicated Community Caring Innovative Member FDIC I Affirmative Action I Equal Opportunity Employer

Job Description Are you interested in a career at Hills Bank but don't see an opening that matches your interests and skills? Please use this posting to share with us what you are looking for! We are always looking for the right people to join our team. By submitting your information, you will be considered for new positions as they open up. We also encourage you to set up alerts to receive e-mails when we post new positions. We look forward to learning more about you! Job Posted by ApplicantPro

Job DescriptionSalary: About American State Bank: For over 50 years, we have been committed to providing our customers with high-quality products and exceptional customer service. Our goal is to make sure our customers have adequate tools to successfully manage their financial health. We are family owned and family oriented. You have a life outside of work, so we encourage flexibility to make sure you have a healthy work-life balance. We employ a large group of individuals who are living examples of our professional, yet fun culture. We are invested our communities and take great pride in the different ways we can volunteer and show our support. The Opportunity We are seeking a professional, friendly, and detail-oriented Client Services Receptionist to join our team. This vital role serves as the first point of contact for clients and visitors and plays a key part in ensuring a smooth, welcoming, and engaging experience. In addition to traditional front desk and administrative responsibilities, this position provides marketing and CRM support to help strengthen client relationships and drive long-term engagement. Count On To: Greet clients and visitors with warmth, professionalism, and genuine care. Ensure meeting spaces are clean, organized, and thoughtfully prepared for client appointments. Offer refreshments and provide a comfortable, welcoming environment for waiting clients. Anticipate individual client preferences and personalize in-office experiences accordingly. Confirm appointments, send reminders, and follow up post-visit to ensure satisfaction. Maintain a tidy reception area that reflects the firms high standards. Assist clients with basic inquiries and ensure they are promptly directed to the appropriate advisor or team member. Handle confidential information with discretion and professionalism. Schedule and confirm client appointments by phone, email, or text in a timely and friendly manner. Prepare meeting packets and summaries for advisors in advance of client visits. Provide clear instructions and directions for new or visiting clients to ensure a smooth arrival experience. Monitor voicemails, emails, and CRM tasks to ensure client communication is followed up quickly and professionally. Assist with planning and executing client appreciation events, educational seminars, and community outreach activities. Prepare event materials, manage guest lists, track RSVPs, and support day-of logistics. Coordinate personalized client outreach, such as birthday cards, holiday greetings, and milestone acknowledgments. Help distribute firm newsletters, market updates, and other client communications. Maintain and update records in the firm's CRM system to ensure accurate client data and service tracking. Regularly update client records in the CRM with notes, preferences, and engagement history. Track key client interactions to support service continuity and compliance. Run CRM reports to support advisor insights, client segmentation, and marketing initiatives. Assist with general administrative tasks such as document scanning, data entry, filing, and office supply management. Knowledge And Skills: High school diploma or equivalent required; associates or bachelors degree in business, communications, or marketing preferred. Previous experience in a receptionist, client services, or administrative roleideally in financial services or a professional office setting. Proficient in Microsoft Office Suite (Word, Excel, Outlook); CRM experience (e.g., Redtail, Salesforce) is a strong plus. Exceptional interpersonal and communication skillsboth written and verbal. Strong attention to detail, organizational skills, and the ability to multitask in a fast-paced environment. Friendly, team-oriented personality with a genuine desire to help others. Ability to maintain confidentiality and demonstrate discretion at all times. Benefits Healthcare (medical, vision, dental) Competitive Compensation Community Involvement Incentives Paid Vacation & Sick leave Paid Holidays Paid Maternity & Parental Leave 401(k) with matching contribution Team Building Activities Apparel Reimbursement Our Values Integrity Dedicated Community Caring Innovative Equal Opportunity Employer I Member FDIC I Affirmative Action

SCHEDULE: Full-time. Monday-Friday (8:00 am - 5:00 pm) on-call nights/weekends as needed. BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks! ACCOUNTABILITIES: Cloud Systems Administration Engineer, implement, and support Microsoft 365 and Azure solutions: In coordination with the IT security office, design secure and scalable architectures for Exchange Online, Teams, Intune, Entra, and Copilot, etc.; configure systems for compliance, data protection and a high level of resiliency. Collaborate with internal teams and external vendors: Partner with product owners of other systems (cloud or non-cloud; internal or external) to assure interoperability and resiliency across all platforms and systems. Maintain regulatory compliance with banking standards (e.g. FFIEC, FDIC, GLBA): Work with risk, audit and compliance teams to assure maintenance of regulatory requirements on IT systems. Ensure availability and recoverability of cloud systems and applications: Monitor system health and performance using Azure Monitor and other tools; implement robust backup and disaster recovery strategies, including regular testing of recovery procedures. Lead or support migration projects from on-premises to cloud environments: Develop migration plans, assess dependencies, and execute phased migrations with minimal business disruption; validate post-migration performance and security. Provide Tier 2 support for cloud-related issues: Troubleshoot complex problems involving identity, networking, and application integration; escalate to vendors when necessary and ensure timely resolution. Ensure cloud system and application security: Working with the IT security team who are responsible for implementation of security baselines, conditional access policies, and conduct vulnerability assessments; remediate findings promptly and maintain compliance with industry standards. Service Delivery Fundamentals Maintain comprehensive documentation: Create and update architecture diagrams, operational procedures, and troubleshooting guides to support knowledge sharing and continuity. Work with a high-performing team, fostering a culture of accountability, innovation, and continuous improvement. Promote strong cross-functional collaboration with IT, risk, compliance, legal, facilities, project management, and business units to ensure business needs and continuity are integrated into all aspects of service delivery decision-making. Facilitate regular communication and coordination across departments to ensure cohesive execution of business requirements. Drive continuous improvement by identifying opportunities to optimize performance, reduce costs and/or add business value. Participation in on-call, after-hours support rotation. After hours/weekend availability for scheduled maintenance activities. Other duties as assigned EDUCATION AND SPECIAL REQUIREMENTS: Associate's degree or four to seven years of Systems Administrator experience; or equivalent combination of education and experience. 3-5+ years of experience administering Microsoft 365 and/or Microsoft Azure environments. Advanced knowledge of Microsoft technologies. Proven experience designing and executing cloud migration strategies. Experience with cloud-based services (Microsoft 365, Azure, AWS, AI, public/private cloud). Strong understanding of identity and access management, conditional access, and security best practices in cloud environments. Familiarity with PowerShell scripting for automation and administration. Experience with hybrid environments and Active Directory synchronization (e.g., Entra Sync). Experience working with incident tracking/ticketing systems. Excellent troubleshooting, oral, and written communication skills. Ability to gather, interpret, document, and evaluate system requirements. Initiative to learn about new technologies, hardware, and software products and how new services would benefit the company. Valid driver's license. EQUAL OPPORTUNITY EMPLOYER

Full-time Description TITLE: Relationship Banker DEPARTMENT: Retail Banking The Relationship Banker is responsible for developing, maintaining, and deepening relationships with consumer and business clients by providing them with exceptional client service and recommending solutions that will fulfill their financial needs. Serve as a subject matter expert for consumer banking and interact with the consumer and small business clients to achieve new clients and expand existing relationships. The Relationship banker will ensure the client's needs are achieved by conducting thorough financial needs assessments and recommending the most appropriate products and services to fulfill the client's needs. ESSENTIAL FUNCTIONS: Source and build long term, meaningful relationships with clients, understand their financial needs and provide solutions through appropriate product and service offerings, including deposit products, electronic services, and loans. Open bank accounts for current and new clients, oversee transactions and close accounts when necessary. Maintain thorough knowledge of all bank products and services. Answer questions, address service challenges, and provide resolutions. Promote and cross-sell the full line of retail bank loans, deposit products and services and electronic services to individuals ensuring that their financial needs are met and that long-term account relationships are developed and maintained. Maintain a system of orderly follow-up by mail and telephone to onboard new client relationships. Collaborate with business development and lending teams to seek and establish new clients in the marketplace. Coordinate and participate in sales presentations at partnership meetings. Achieve monthly partnership event goals and track progress. Recommend- Achieve monthly branch goals and track progress. Maintain knowledge of internal audit procedures, legal and bank regulations, and policies and procedures. Assist clients with HSAs, IRAs, fiduciary, and small business products. Assist clients with consumer lending needs including the ability to take a loan application and maintain a sound lending portfolio. Answer inquiries and provides information to prospective and current clients regarding interest rates, account charges, and other pertinent account information while complying with disclosure requirements, regulations, and consumer privacy policies. Follow security procedures consistently and protect client confidentiality. Support security testing, internal and external audits, and regulatory and compliance exams with a prioritized sense of urgency. Comply with all company or regulatory policies, procedures and requirements that are applicable to this position. Invest in community partnerships and participate in community events in support of our brand and culture. Foster and preserve a culture of diversity, equity, and inclusion. Additional duties and responsibilities may be required to support the company's mission, vision, and values. QUALIFICATIONS: High school diploma or equivalent required. Two years' experience in banking, client service, or related field with cash handling experience. Experience in lending, sales or account management preferred. Excellent client service skills. Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment. Capability to perform data entry utilizing banking software and Microsoft 365 products, with a high level of accuracy and attention to detail. Demonstrates strong decision making & critical thinking skills, as well as strong interpersonal and written communication skills. WORKING CONDITIONS: Duties performed in a professional office environment. Availability to work Saturdays. Requires travel to other bank locations or client sites. At QCR Holdings, Inc. we are committed to fostering and preserving a culture of diversity, equity, and inclusion and strongly believe that it is our differences - of all kinds - that make our company and our communities better and stronger. QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status. It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.

SCHEDULE: Full-time; Monday through Friday (8:00 am - 5:00 pm) with some evenings and weekends, average of 40 hours/week. BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks! SCOPE: The position involves preparing the candidate for a commercial and agriculture lending position. The commercial lending position will involve selling commercial and agricultural loans and deposits/services to commercial clients, their managers and their employees. The Commercial Banker will spend 9 to 12 months working in both the Credit Underwriting Department and in the Commercial Lending Department. In the Credit Underwriting Department, the Banker will learn how to originate, underwrite, and manage commercial and agricultural loans in accordance with the established lending objectives, policies, and procedures. The training process will include a combination of individual training conducted by the credit underwriting staff, hands on experience gained by assisting with the underwriting process for new loan requests and the review of existing relationships. In the Commercial Lending Department, the Commercial Banker will learn how to sell loan and deposit products and services the Hills Bank Way, understand our competitive advantages and develop lasting relationships. In addition, the candidate will receive general training on loan servicing processes, Credit Quest, and applicable regulations. ACCOUNTABILITIES: Credit Underwriting: The Commercial Banker will assist with the underwriting process for loans originated by the commercial lending function of the bank. The underwriting process involves determining the adequacy of the primary and secondary repayment source, analyzing supporting financial information, providing recommendations on loan structuring and pricing, determining adherence to loan policy and reviewing credit reports. The Commercial Banker will work closely with the lending staff to complete loan presentations for weekly loan committee meetings. The Commercial Banker will attend the loan committee meeting and will be expected to provide input during the loan discussion. This responsibility will involve extensive communication with the lending staff and will involve contact with the customer. Analysis of Ongoing Financial Information: The Commercial Banker will analyze financial information received from existing loan customers and make an assessment of the credit quality of the relationship. The financial review process involves assigning risk ratings to the credit relationship and documenting the decision on the financial review forms. The process will involve ongoing communication with the commercial lending staff and may include communication with bank examiners and external loan review personnel. Sales Responsibilities: The Commercial Banker will participate in the Bank's business development activities through individual and joint sales calls, represent the Bank in community organizations and promote the Bank's favorable image. Maintain favorable customer relations and cross-sell Bank services through needs identification thus ensuring the most positive and profitable relationship exists between the Bank and its customers. Ensure prompt and courteous response to customer inquiries. Learn to provide referrals to various departments; Commercial Deposits, Mortgage Lending, Retail and Wealth Management. The banker will learn to interview applicants and request specified information for loan application; request appraisals, obtain credit reports, reference checks, and other information pertinent to evaluation of loan application and correspond with or interview applicant or creditors to resolve questions regarding application information. In addition the banker will participate in the weekly roll up meetings and monthly commercial sales meeting to gain an understanding of the commercial sales process. EDUCATION AND SPECIAL REQUIREMENTS: Bachelor's degree (B.A.) from a four-year college or university in the field of business, including specific courses in accounting, finance, and economics; or a minimum of 2-3 years banking experience and/or training; or equivalent combination of education and experience. This job requires skills needed in a typical office environment. This includes computer skills as well as utilization of office equipment. Must sign a non-compete. EQUAL OPPORTUNITY EMPLOYER

Job Description The starting wage for this position is $17.00/hr. with a comprehensive and competitive benefits package is eligible for a Spanish proficiency pay differential* SCHEDULE: Full-time; Monday - Friday with availability between (8:15 am - 5:45 pm) and every other Saturday morning (8:15 am - 12:15 pm). Average of 40 hours/week. LOCATION: 590 W Forevergreen Rd, North Liberty, IA 52317 TRAINING AND CAREER PATH: When starting out as a Teller at Hills Bank, we ensure that you will already be set up to succeed with our designated career path and detailed training program . The Teller career path begins with a focus on Foundational and Teller Training , and then progresses with training on more advanced Teller components and additional areas of the bank. You will begin in your branch shadowing an experienced co-worker to gain familiarity with your new role. Next, you will be shadowed by a co-worker until you feel comfortable and confident you can give our Hills Bank customers the quality service they deserve. Where you take your career with Hills Bank is completely up to you, all you need to do is take the first step and apply now . SCOPE: The teller is responsible for directly servicing customers with the paying and receiving functions of the bank. This includes a variety of customer savings, checking and credit account transactions, as well as customer services such as sales of money orders. The teller has primary responsibility for providing a high level of customer service to bank customers who require teller services. The teller will refer customers to other bank departments as appropriate for additional services. The teller is responsible for balancing daily and understanding compliance regulations related to teller services. ACCOUNTABILITIES: Service Requests: Provide exceptional customer service to ensure customers consistently receive service of the highest standard. Receive and process checking and savings account transactions, mortgage and consumer loan payments, credit card transactions, etc. Issue official checks, money orders, and bank checks. Process the redemption of bonds and help customers with additional services. Note and verify significant information as required by Bank policy and procedure. Ensure that Bank procedures are followed when processing transactions. Maintain favorable customer relations through proper handling of all collection and disbursement functions. Provide a high level of customer service. This includes understanding customer needs, as well as understanding the bank products offered. Exercise discretion, good judgment and initiative regarding all customer contact, transaction processing, addressing inquiries and solving problems. Maintain confidentiality of customer account information. Open night deposit vault logging the contents in log book, distributing the contents to the proper individuals and processing all deposits and other transaction using dual control at all times. Assist customers with entry to their safe deposit box, ensuring all bank procedures are followed in the process. Understand and comply with the related laws and compliance regulations that pertain to teller duties. Examples include bank secrecy act, privacy, and funds availability policy. Receive and answer telephone inquiries from customers and internal staff regarding customer and bank related accounts. Assist Bank personnel with questions on the status of accounts, bank statements, charges, interest, etc., in and efficient courteous manner, providing positive employee relations. Cash Handling: Maintain adequate working funds as required by Bank policy. Verify and balance assigned cash drawer daily with minimal cash variances. Assist supervisor in reconciling errors or discrepancies for self and other tellers. As needed, purchase working money supply from Assistant Branch Manager/Branch Manager Count and verify currency. Relationship Management: Support the overall sales effort. Direct sales goals may be established by management for such items as referrals for other bank products. Identify customer's financial services needs and cross-sell services to meet those needs. Advise customers on promotional items and services. Give referrals to customer service on prospects/customers for potential sales of products based on life events that you are hearing. Give referrals to other departments like Commercial, Home Mortgage, and Trust and Wealth Management. Participate as part of various retail product campaigns the bank initiates. Assist the office with special events and promotions. Be aware of overall bank product offering to be able to refer customers to appropriate departments within the bank for service. Utilize the bank's Customer Relationship Management (CRM) system to personalize customer interactions and help develop corporate memory, manage referrals, and maintain appropriate entries regarding opportunities and interactions with customers. Adhere to customer service standards through Voice of the Customer program. Other: As part of the overall team of bank employees, this position may be requested to assist in the support of other bank activities. It is important to Hills Bank to be a good corporate citizen and support our communities. Employees are expected to participate in community activities throughout the year. Perform other duties as assigned. EDUCATION AND SPECIAL REQUIREMENTS: Prefer a high school degree or equivalent. 1-2 years' experience in a related position. Preferably in retail with cash handling responsibilities. This job requires skills needed in a typical office environment. This includes computer skills, as well as utilization of office equipment. Must have the dexterity to count money. Must be able to lift 50 pounds. Must successfully complete all training and evaluation requirements in the Retail Teller Career Path necessary for transition from Teller 1 to Teller 2 to Teller 3. Participate in at least 3 bank sponsored or community events annually. EQUAL OPPORTUNITY EMPLOYER Job Posted by ApplicantPro

Job Description SCHEDULE: Full-time; Monday through Friday plus some evenings and weekends. BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks! SCOPE: The Treasury Management Sales Officer serves as a relationship manager with key Treasury Management customers and performs independently with little direction. This position is responsible for actively soliciting and developing new business banking relationships that utilize Treasury Management products and services. Provides leadership and develops Treasury Management strategy to increase market penetration and maximize revenue. This position requires a solid working knowledge of subject matter related to Treasury Management (compliance, processes, and procedures), and sales related knowledge needed to successfully deliver Treasury Management services and perform the following duties. ACCOUNTABILITIES: Treasury Management Portfolio Origination/ Management: Work with the Treasury Management Relationship Manager to originate deposit accounts for new customers. Maintain and exceed growth and profitability goals within bank policy, as established for the position. Enhance profitability of all assigned relationships. Lead and coordinate RFP requests for Treasury Management businesses and public funds/ municipalities to obtain new relationships. Independently initiate and lead Relationship Reviews for key customers. Provide knowledge and guidance with risks associated with Treasury Management products and services both to the bank and to the customer. Analyze financial information and collaborate with customers to manage and monitor appropriate product risk based exposure limits. Attend the needs of customers seeking deposits and other financial services. Provide prompt and courteous response to customer inquiries. Must ensure proper account documentation and all requisite agreements execution for Treasury Management Services. New Business Development: Analyze potential markets/segments to find opportunities for revenue growth through successful prospecting and sourcing of new Treasury Management deposits and products. Increase deposits through prospecting and retention of key customers. Cross sell and promote Treasury Management, fee based, services to customers and prospects. Develop a business plan to seek new business from new and existing customers by developing internal/ external referral sources, utilizing internal lead list information, and social media sources, while following the bank's preferred "trusted advisor" sales and networking practices. Collaborate with bankers and customers at strategic levels to proactively provide essential Treasury Management solutions with a consultative and customer driven framework. Drive the Bank's business development strategy by inviting customers and attending networking events/ presentations, initiating individual and joint sales calls, and actively participating in other bank and community activities to establish connections needed to promote bank products and services. Maintain favorable customer relations and ensure prompt and courteous response to customer inquiries. Establish and maintain positive working relationships internally and externally. Provide referrals to other departments including: Commercial Lending, Mortgage Lending, Retail and Trust and Wealth Management. Lead and/or provide leadership in office and department meetings and assigned subcommittee(s) to build on the bank's customer and co-worker experience, positive culture and competitive edge. Participate in bank-hosted and bank-sponsored events, networking with guests while promoting the event, and developing and expanding personal connections. Provide leadership for several Bank hosted/ sponsored events each year. Community Involvement Participate in at least 1 community organization through membership and regular attendance, networking with members to achieve organization goals, develop personal connections and promote the bank's favorable image. Other Duties: Serve as lead on Treasury Management service or deposit-related projects as requested. Help lead, develop and support team members. May be assigned to train, monitor and assist in managing staff. Perform other duties as assigned. EDUCATION AND SPECIAL REQUIREMENTS: Bachelor's degree (B.A.) from a four-year college or university in the field of business, including specific courses in accounting, finance, and economics; or 8-10 years of banking experience and/or training; or equivalent combination of education and experience. Must have working knowledge of spreadsheet, word processing, and database software programs. Certified Treasury Professional (CTP) designation preferred. Strong creative solution and problem-solving abilities. Must sign a non-compete agreement. Must satisfy banking courses/ training required to satisfy regulatory requirements. Travel to customer locations and other branches will be required. EQUAL OPPORTUNITY EMPLOYER Job Posted by ApplicantPro

Job Description SCHEDULE: Full-time; Monday through Friday, rotating schedule (8:00 am - 4:30 pm) and (8:30 am - 5:00 pm). Average of 40 hours/week with overtime as needed. BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks! SCOPE: A Mortgage Closer is responsible for coordinating and preparing closing documents for mortgage loan transactions in compliance with all state and federal regulations and policies, as well as secondary market and in-house product and program guidelines. A successful closer must be organized, highly detailed oriented, and possess excellent time management skills in order to meet critical deadlines in a fast-paced work environment. Closers work closely and directly communicate with lenders, borrowers, realtors, attorneys, and operational staff. The ability to effectively communicate with others and provide a high level of customer service is required. As part of the overall bank team, the Closer may also be requested to help with department projects as necessary. ACCOUNTABILITIES: Loan Closings: Prepares and delivers Closing Disclosure: Monitors individual pipeline and sends initial Closing Disclosure to borrower(s) in accordance with regulatory guidelines and timing requirements. Re-discloses Change in Circumstance (CIC) when required with Closing Disclosure. Identifies when/if a new closing date is required. If necessary, informs lender of earliest closing date based on regulatory timing requirements. Generates and distributes Final Closing Disclosure to borrower(s), lender, and various third parties for approval prior to closing. Prepares and delivers loan closing packages: Requests buyer(s) numbers and seller(s) documents (deed package, closing numbers, etc.) from interested parties. Reviews title work and all applicable supporting documents to ensure clear and marketable title is obtained. Prepares loan documents in accordance with secondary market, in-house guidelines, and grant or down payment assistance programs. Performs quality control on closing documents to ensure compliance of investor requirements and/or bank guidelines. Compiles and delivers complete loan document package via efolder or hybrid eClose portal. Must take ownership and accountability in seeing that all closing documents are prepared in an efficient, accurate and professional manner with some assistance from manager as needed. Takes initiative, is resourceful and works to obtain proper documentation needed. Provides guidance to realtors, attorneys, and lenders concerning compliance and documentation requirements. Reviews loans to ensure accuracy of documentation, compliance with federal and state regulations and compliance with the Hills Bank loan policy. Provides superior customer service while building and maintaining relationships with lenders, borrowers, realtors, third party vendors and operational staff. Ongoing Education/Other Duties: Expected to acquire extensive knowledge of internal software programs as they relate to the closing function. Maintain knowledge of current mortgage program guidelines including conforming, jumbo, first-time buyer, low-income, no verification and other niche programs, and their impact on loan analysis. Remain informed on changes to compliance regulations (HOEPA, HMDA, RESPA, TRID, etc.) to ensure closing documents meet compliance standards. Attend job related seminars, conferences and workshops to increase knowledge and proficiency. Perform other duties as assigned. Quality Control: Assist with resolving secondary market suspensions by following up on missing documentation in the file. Work with supervisor, lenders, other departments, investors and auditors during routine exams and audits to compile the information necessary to satisfy the investor and auditor requests. EDUCATION AND SPECIAL REQUIREMENTS: Associate's degree in a related field of study; or one to two years' of experience in mortgage loan closing; or equivalent combination of education and experience. Technical training in loan documentation and compliance issues preferred. This job requires skills needed in a typical office environment. This includes computer skills, communications skills, as well as utilization of office equipment. EQUAL OPPORTUNITY EMPLOYER Job Posted by ApplicantPro

Job Description SCHEDULE: Full-time. Monday-Friday (8:00 am - 5:00 pm) on-call nights/weekends as needed. BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks! ACCOUNTABILITIES: Cloud Systems Administration Engineer, implement, and support Microsoft 365 and Azure solutions: In coordination with the IT security office, design secure and scalable architectures for Exchange Online, Teams, Intune, Entra, and Copilot, etc.; configure systems for compliance, data protection and a high level of resiliency. Collaborate with internal teams and external vendors: Partner with product owners of other systems (cloud or non-cloud; internal or external) to assure interoperability and resiliency across all platforms and systems. Maintain regulatory compliance with banking standards (e.g. FFIEC, FDIC, GLBA): Work with risk, audit and compliance teams to assure maintenance of regulatory requirements on IT systems. Ensure availability and recoverability of cloud systems and applications: Monitor system health and performance using Azure Monitor and other tools; implement robust backup and disaster recovery strategies, including regular testing of recovery procedures. Lead or support migration projects from on-premises to cloud environments: Develop migration plans, assess dependencies, and execute phased migrations with minimal business disruption; validate post-migration performance and security. Provide Tier 2 support for cloud-related issues: Troubleshoot complex problems involving identity, networking, and application integration; escalate to vendors when necessary and ensure timely resolution. Ensure cloud system and application security: Working with the IT security team who are responsible for implementation of security baselines, conditional access policies, and conduct vulnerability assessments; remediate findings promptly and maintain compliance with industry standards. Service Delivery Fundamentals Maintain comprehensive documentation: Create and update architecture diagrams, operational procedures, and troubleshooting guides to support knowledge sharing and continuity. Work with a high-performing team, fostering a culture of accountability, innovation, and continuous improvement. Promote strong cross-functional collaboration with IT, risk, compliance, legal, facilities, project management, and business units to ensure business needs and continuity are integrated into all aspects of service delivery decision-making. Facilitate regular communication and coordination across departments to ensure cohesive execution of business requirements. Drive continuous improvement by identifying opportunities to optimize performance, reduce costs and/or add business value. Participation in on-call, after-hours support rotation. After hours/weekend availability for scheduled maintenance activities. Other duties as assigned EDUCATION AND SPECIAL REQUIREMENTS: Associate's degree or four to seven years of Systems Administrator experience; or equivalent combination of education and experience. 3-5+ years of experience administering Microsoft 365 and/or Microsoft Azure environments. Advanced knowledge of Microsoft technologies. Proven experience designing and executing cloud migration strategies. Experience with cloud-based services (Microsoft 365, Azure, AWS, AI, public/private cloud). Strong understanding of identity and access management, conditional access, and security best practices in cloud environments. Familiarity with PowerShell scripting for automation and administration. Experience with hybrid environments and Active Directory synchronization (e.g., Entra Sync). Experience working with incident tracking/ticketing systems. Excellent troubleshooting, oral, and written communication skills. Ability to gather, interpret, document, and evaluate system requirements. Initiative to learn about new technologies, hardware, and software products and how new services would benefit the company. Valid driver's license. EQUAL OPPORTUNITY EMPLOYER Job Posted by ApplicantPro

SCHEDULE: Full-time BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks! SCOPE: The Director of Human Resources is a strategic and operational leader responsible for human resources at Hills Bank. This role oversees and leads core HR disciplines including talent acquisition, talent management and development, employee relations, benefits and compensation, and HR operations and analytics. The Director works closely with senior leadership to ensure HR initiatives align with organizational goals and foster a caring, high-performing, and engaged community where every individual can thrive. ACCOUNTABILITIES: Strategic Leadership Deliver and develop HR strategies that support the Bank's growth and culture Work closely with senior leadership on workforce planning, organizational design and effectiveness, and talent development. Workforce Planning and Development Oversee Talent Acquisition team and delivery of strategic recruiting plans to meet talent needs and ensure strong onboarding practices Lead Talent Management function to oversee career pathing, succession planning, and long-term leadership development Partner with leaders to develop training programs that meet current business needs and anticipate future needs Oversee employee relations activities, including performance management, conflict resolution, and employee engagement activities. Ensure alignment of talent strategies with the bank's long-term business goals. Benefits and Compensation Ensure a comprehensive and competitive compensation and benefits practice aligned with market benchmarks that drive performance and support retention Oversee governance, compliance, and efficiency in payroll and benefits administration. HR Operations and Analytics Oversee HRIS systems, ensuring data integrity and compliance Use analytics and reporting to identify trends and inform data-driven decision across the Bank EDUCATION AND SPECIAL REQUIREMENTS: Bachelor's degree in Human Resources, Business Administration, or related field preferred. MBA, MA/MS, or advanced degree preferred. HR certifications preferred: SHRM Senior Certified Professional (SHRM-SCP), SHRM Certified Professional (SHRM-CP), or HRCI certifications (PHR or SPHR). Alternatively, 15+ years of direct senior-level experience with proven leadership and communication skills may substitute for a degree. Minimum 10 years of progressive management-level experience in human resources, including compensation, benefits, employee relations, talent EQUAL OPPORTUNITY EMPLOYER

Job Description SCHEDULE: Full-time; Monday through Friday (8:00 am - 5:00 pm) with some evenings and weekends, average of 40 hours/week. BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks! SCOPE: The position involves preparing the candidate for a commercial and agriculture lending position. The commercial lending position will involve selling commercial and agricultural loans and deposits/services to commercial clients, their managers and their employees. The Commercial Banker will spend 9 to 12 months working in both the Credit Underwriting Department and in the Commercial Lending Department. In the Credit Underwriting Department, the Banker will learn how to originate, underwrite, and manage commercial and agricultural loans in accordance with the established lending objectives, policies, and procedures. The training process will include a combination of individual training conducted by the credit underwriting staff, hands on experience gained by assisting with the underwriting process for new loan requests and the review of existing relationships. In the Commercial Lending Department, the Commercial Banker will learn how to sell loan and deposit products and services the Hills Bank Way, understand our competitive advantages and develop lasting relationships. In addition, the candidate will receive general training on loan servicing processes, Credit Quest, and applicable regulations. ACCOUNTABILITIES: Credit Underwriting: The Commercial Banker will assist with the underwriting process for loans originated by the commercial lending function of the bank. The underwriting process involves determining the adequacy of the primary and secondary repayment source, analyzing supporting financial information, providing recommendations on loan structuring and pricing, determining adherence to loan policy and reviewing credit reports. The Commercial Banker will work closely with the lending staff to complete loan presentations for weekly loan committee meetings. The Commercial Banker will attend the loan committee meeting and will be expected to provide input during the loan discussion. This responsibility will involve extensive communication with the lending staff and will involve contact with the customer. Analysis of Ongoing Financial Information: The Commercial Banker will analyze financial information received from existing loan customers and make an assessment of the credit quality of the relationship. The financial review process involves assigning risk ratings to the credit relationship and documenting the decision on the financial review forms. The process will involve ongoing communication with the commercial lending staff and may include communication with bank examiners and external loan review personnel. Sales Responsibilities: The Commercial Banker will participate in the Bank's business development activities through individual and joint sales calls, represent the Bank in community organizations and promote the Bank's favorable image. Maintain favorable customer relations and cross-sell Bank services through needs identification thus ensuring the most positive and profitable relationship exists between the Bank and its customers. Ensure prompt and courteous response to customer inquiries. Learn to provide referrals to various departments; Commercial Deposits, Mortgage Lending, Retail and Wealth Management. The banker will learn to interview applicants and request specified information for loan application; request appraisals, obtain credit reports, reference checks, and other information pertinent to evaluation of loan application and correspond with or interview applicant or creditors to resolve questions regarding application information. In addition the banker will participate in the weekly roll up meetings and monthly commercial sales meeting to gain an understanding of the commercial sales process. EDUCATION AND SPECIAL REQUIREMENTS: Bachelor's degree (B.A.) from a four-year college or university in the field of business, including specific courses in accounting, finance, and economics; or a minimum of 2-3 years banking experience and/or training; or equivalent combination of education and experience. This job requires skills needed in a typical office environment. This includes computer skills as well as utilization of office equipment. Must sign a non-compete. EQUAL OPPORTUNITY EMPLOYER Job Posted by ApplicantPro

Job Description The starting wage for this position is $17.00/hr. with a comprehensive and competitive benefits package is eligible for a Spanish proficiency pay differential* SCHEDULE: Part-time; Monday, Thursday, and Friday (8:15 am - 5:45 pm) and every Saturday morning (8:15 am - 12:15 pm). Average 25-30 hours per week. LOCATION: 3610 Williams Blvd SW, Cedar Rapids, IA 52404 TRAINING AND CAREER PATH: When starting out as a Teller at Hills Bank, we ensure that you will already be set up to succeed with our designated career path and detailed training program . The Teller career path begins with a focus on Foundational and Teller Training , and then progresses with training on more advanced Teller components and additional areas of the bank. You will begin in your branch shadowing an experienced co-worker to gain familiarity with your new role. Next, you will be shadowed by a co-worker until you feel comfortable and confident you can give our Hills Bank customers the quality service they deserve. Where you take your career with Hills Bank is completely up to you, all you need to do is take the first step and apply now . SCOPE: The teller is responsible for directly servicing customers with the paying and receiving functions of the bank. This includes a variety of customer savings, checking and credit account transactions, as well as customer services such as sales of money orders. The teller has primary responsibility for providing a high level of customer service to bank customers who require teller services. The teller will refer customers to other bank departments as appropriate for additional services. The teller is responsible for balancing daily and understanding compliance regulations related to teller services. ACCOUNTABILITIES: Service Requests: Provide exceptional customer service to ensure customers consistently receive service of the highest standard. Receive and process checking and savings account transactions, mortgage and consumer loan payments, credit card transactions, etc. Issue official checks, money orders, and bank checks. Process the redemption of bonds and help customers with additional services. Note and verify significant information as required by Bank policy and procedure. Ensure that Bank procedures are followed when processing transactions. Maintain favorable customer relations through proper handling of all collection and disbursement functions. Provide a high level of customer service. This includes understanding customer needs, as well as understanding the bank products offered. Exercise discretion, good judgment and initiative regarding all customer contact, transaction processing, addressing inquiries and solving problems. Maintain confidentiality of customer account information. Open night deposit vault logging the contents in log book, distributing the contents to the proper individuals and processing all deposits and other transaction using dual control at all times. Assist customers with entry to their safe deposit box, ensuring all bank procedures are followed in the process. Understand and comply with the related laws and compliance regulations that pertain to teller duties. Examples include bank secrecy act, privacy, and funds availability policy. Receive and answer telephone inquiries from customers and internal staff regarding customer and bank related accounts. Assist Bank personnel with questions on the status of accounts, bank statements, charges, interest, etc., in and efficient courteous manner, providing positive employee relations. Cash Handling: Maintain adequate working funds as required by Bank policy. Verify and balance assigned cash drawer daily with minimal cash variances. Assist supervisor in reconciling errors or discrepancies for self and other tellers. As needed, purchase working money supply from Assistant Branch Manager/Branch Manager Count and verify currency. Relationship Management: Support the overall sales effort. Direct sales goals may be established by management for such items as referrals for other bank products. Identify customer's financial services needs and cross-sell services to meet those needs. Advise customers on promotional items and services. Give referrals to customer service on prospects/customers for potential sales of products based on life events that you are hearing. Give referrals to other departments like Commercial, Home Mortgage, and Trust and Wealth Management. Participate as part of various retail product campaigns the bank initiates. Assist the office with special events and promotions. Be aware of overall bank product offering to be able to refer customers to appropriate departments within the bank for service. Utilize the bank's Customer Relationship Management (CRM) system to personalize customer interactions and help develop corporate memory, manage referrals, and maintain appropriate entries regarding opportunities and interactions with customers. Adhere to customer service standards through Voice of the Customer program. Other: As part of the overall team of bank employees, this position may be requested to assist in the support of other bank activities. It is important to Hills Bank to be a good corporate citizen and support our communities. Employees are expected to participate in community activities throughout the year. Perform other duties as assigned. EDUCATION AND SPECIAL REQUIREMENTS: Prefer a high school degree or equivalent. 1-2 years' experience in a related position. Preferably in retail with cash handling responsibilities. This job requires skills needed in a typical office environment. This includes computer skills, as well as utilization of office equipment. Must have the dexterity to count money. Must be able to lift 50 pounds. Must successfully complete all training and evaluation requirements in the Retail Teller Career Path necessary for transition from Teller 1 to Teller 2 to Teller 3. Participate in at least 3 bank sponsored or community events annually. EQUAL OPPORTUNITY EMPLOYER Job Posted by ApplicantPro

Job Description SCHEDULE: Full-time; Monday through Friday (8:00am - 5:00pm) Evening and weekend availability for events BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks! SCOPE: The Treasury Management Relationship Manager serves as a relationship manager with existing Treasury Management customers. This position is responsible for existing customer retention and growth, Treasury Management product and service strategy, and building customer loyalty. This position requires a solid working knowledge of subject matter related to Treasury Management (compliance, processes, and procedures), and sales related knowledge needed to successfully deliver commercial services and perform the following duties. ACCOUNTABILITIES: Treasury Management Portfolio Origination/ Management: Originate deposit accounts for existing Treasury Management customers. Maintain and exceed growth and profitability goals within bank policy, as established for the position. Enhance profitability of all assigned relationships. Initiate and coordinate Relationship Reviews to expand existing customer's Treasury Management services and deposits. Provide knowledge and guidance with risks associated with Treasury Management products and services both to the bank and to the customer. Analyze financial information and collaborate with customers to establish appropriate product risk-based exposure limits. Attended to the needs of customers seeking deposits and other financial services. Provide prompt and courteous response to customer inquiries. Must ensure proper account documentation and all requisite agreements execution for Treasury Management Services. New Business Development: Analyze existing customers to find opportunities for revenue growth through successful retention of deposits. Increase deposits of existing customers. Cross sell products and promote Treasury Management, fee based, services to customers. Develop a business plan to seek new business from existing customers by developing internal/ external referral sources, utilizing internal lead list information, and social media sources, while following the bank's preferred "trusted advisor" sales and networking practices. Participate in the Bank's business development activities by inviting customers and attending networking events/ presentations, initiating individual and joint sales calls, and actively participating in other bank and community activities to establish connections needed to promote bank products and services. Maintain favorable customer relations and ensure prompt and courteous response to customer inquiries. Establish and maintain positive working relationships internally and externally. Provide referrals to other departments including: Commercial Lending, Mortgage Lending, Retail, and Trust and Wealth Management. Actively participate/ contribute in office and department meetings and assigned subcommittee(s) to build on the bank's customer and co-worker experience, positive culture and competitive edge. Participate in bank-hosted and bank-sponsored events, networking with guests while promoting the event, and developing and expanding personal connections. Provide leadership for at least one Bank sponsored event each year. Community Involvement Participate in at least 1 community organization through membership and regular attendance, networking with members to achieve organization goals, develop personal connections and promote the bank's favorable image. Other Duties: Serve as lead on Treasury Management service or deposit-related projects as requested. May be assigned to train existing and new Treasury Management staff. Perform other duties as assigned. EDUCATION AND SPECIAL REQUIREMENTS: Bachelor's degree (B.A.) from a four-year college or university in the field of business, including specific courses in accounting, finance, and economics; or 3-5 years of customer service and banking experience; or equivalent combination of education and experience. Must have working knowledge of spreadsheet, word processing, and database software programs. Must sign a non-compete agreement. Must satisfy banking courses/ training required to satisfy regulatory requirements. Travel to customer locations and other branches will be required. EQUAL OPPORTUNITY EMPLOYER Job Posted by ApplicantPro

Full-time Description TITLE: Community Banker DEPARTMENT: Retail Banking The Community Banker is responsible for providing excellent service to our clients while processing various banking transactions, including but not limited to deposits, withdrawals, transfers, and loan payments. The position will also answer client inquiries, resolve issues, and promote the bank's products and services that best meet the client's needs. ESSENTIAL FUNCTIONS: Process client transactions in a professional and efficient manner while following established policies and procedures. Accept payments for various financial transactions and ensure associated tasks are promptly and accurately processed. Complete additional transactions including, but not limited to, issuing cashier's checks, certified checks, EE bond and money orders; processing stop payment orders and change orders; processing and issuing receipts on items left for collection, night drop and mail deposits. Balance cash drawer according to established procedures and standards, paying special attention to reporting and collection of teller cash differences and operating losses. Maintain the highest level of security by ensuring that security procedures are followed, and transactions are properly documented and recorded; complete IRS forms for large currency transaction reporting by following established procedures and ensuring compliance with federal regulation. Uphold the confidentiality, integrity, and safekeeping of all sensitive client information, currency, coin, and other negotiable instruments. Balance cash vault according to established procedures. Process requests for foreign currency transactions. Identify potential fraud accounts and take appropriate action to prevent loss. Provide support and assist in balancing the ATM machine in a secure, timely, and accurate manner according to established procedures. Follow all established procedures to ensure compliance with federal regulations. Maintain basic understanding and knowledge of products and services and refer clients to the appropriate individuals. Actively promote banking products and services to the community. Answer client questions, address client concerns, and provide resolutions to inquiries. May quote client deposit rates. Collaborate with other team members to ensure a positive banking experience for all clients. Comply with all company or regulatory policies, procedures and requirements that are applicable to this position. Assist with client outreach and demonstrate support for company culture. Foster and preserve a culture of diversity, equity, and inclusion. Additional duties and responsibilities may be required to support the company's mission and vision. QUALIFICATIONS: High school diploma or equivalent required. Previous banking, client service, or related field with cash handling experience. Excellent client service skills. Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment. Strong interpersonal and written communication capabilities. Capability to perform data entry utilizing banking software and Microsoft 365 products, with a high level of accuracy and attention to detail. WORKING CONDITIONS: Duties are performed in a professional office environment. Requires travel to other bank locations. Availability to work on Saturdays. Overtime may be required. Extended periods of standing and ability to lift fifty pounds. At QCR Holdings, Inc. we are committed to fostering and preserving a culture of diversity, equity, and inclusion and strongly believe that it is our differences - of all kinds - that make our company and our communities better and stronger. QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status. It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.

SCHEDULE: Full-time; Monday through Friday, rotating schedule (8:00 am - 4:30 pm) and (8:30 am - 5:00 pm). Average of 40 hours/week with overtime as needed. BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks! SCOPE: A Mortgage Closer is responsible for coordinating and preparing closing documents for mortgage loan transactions in compliance with all state and federal regulations and policies, as well as secondary market and in-house product and program guidelines. A successful closer must be organized, highly detailed oriented, and possess excellent time management skills in order to meet critical deadlines in a fast-paced work environment. Closers work closely and directly communicate with lenders, borrowers, realtors, attorneys, and operational staff. The ability to effectively communicate with others and provide a high level of customer service is required. As part of the overall bank team, the Closer may also be requested to help with department projects as necessary. ACCOUNTABILITIES: Loan Closings: Prepares and delivers Closing Disclosure: Monitors individual pipeline and sends initial Closing Disclosure to borrower(s) in accordance with regulatory guidelines and timing requirements. Re-discloses Change in Circumstance (CIC) when required with Closing Disclosure. Identifies when/if a new closing date is required. If necessary, informs lender of earliest closing date based on regulatory timing requirements. Generates and distributes Final Closing Disclosure to borrower(s), lender, and various third parties for approval prior to closing. Prepares and delivers loan closing packages: Requests buyer(s) numbers and seller(s) documents (deed package, closing numbers, etc.) from interested parties. Reviews title work and all applicable supporting documents to ensure clear and marketable title is obtained. Prepares loan documents in accordance with secondary market, in-house guidelines, and grant or down payment assistance programs. Performs quality control on closing documents to ensure compliance of investor requirements and/or bank guidelines. Compiles and delivers complete loan document package via efolder or hybrid eClose portal. Must take ownership and accountability in seeing that all closing documents are prepared in an efficient, accurate and professional manner with some assistance from manager as needed. Takes initiative, is resourceful and works to obtain proper documentation needed. Provides guidance to realtors, attorneys, and lenders concerning compliance and documentation requirements. Reviews loans to ensure accuracy of documentation, compliance with federal and state regulations and compliance with the Hills Bank loan policy. Provides superior customer service while building and maintaining relationships with lenders, borrowers, realtors, third party vendors and operational staff. Ongoing Education/Other Duties: Expected to acquire extensive knowledge of internal software programs as they relate to the closing function. Maintain knowledge of current mortgage program guidelines including conforming, jumbo, first-time buyer, low-income, no verification and other niche programs, and their impact on loan analysis. Remain informed on changes to compliance regulations (HOEPA, HMDA, RESPA, TRID, etc.) to ensure closing documents meet compliance standards. Attend job related seminars, conferences and workshops to increase knowledge and proficiency. Perform other duties as assigned. Quality Control: Assist with resolving secondary market suspensions by following up on missing documentation in the file. Work with supervisor, lenders, other departments, investors and auditors during routine exams and audits to compile the information necessary to satisfy the investor and auditor requests. EDUCATION AND SPECIAL REQUIREMENTS: Associate's degree in a related field of study; or one to two years' of experience in mortgage loan closing; or equivalent combination of education and experience. Technical training in loan documentation and compliance issues preferred. This job requires skills needed in a typical office environment. This includes computer skills, communications skills, as well as utilization of office equipment. EQUAL OPPORTUNITY EMPLOYER

SCHEDULE: Full-time; Monday through Friday plus some evenings and weekends. BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks! SCOPE: The Treasury Management Sales Officer serves as a relationship manager with key Treasury Management customers and performs independently with little direction. This position is responsible for actively soliciting and developing new business banking relationships that utilize Treasury Management products and services. Provides leadership and develops Treasury Management strategy to increase market penetration and maximize revenue. This position requires a solid working knowledge of subject matter related to Treasury Management (compliance, processes, and procedures), and sales related knowledge needed to successfully deliver Treasury Management services and perform the following duties. ACCOUNTABILITIES: Treasury Management Portfolio Origination/ Management: Work with the Treasury Management Relationship Manager to originate deposit accounts for new customers. Maintain and exceed growth and profitability goals within bank policy, as established for the position. Enhance profitability of all assigned relationships. Lead and coordinate RFP requests for Treasury Management businesses and public funds/ municipalities to obtain new relationships. Independently initiate and lead Relationship Reviews for key customers. Provide knowledge and guidance with risks associated with Treasury Management products and services both to the bank and to the customer. Analyze financial information and collaborate with customers to manage and monitor appropriate product risk based exposure limits. Attend the needs of customers seeking deposits and other financial services. Provide prompt and courteous response to customer inquiries. Must ensure proper account documentation and all requisite agreements execution for Treasury Management Services. New Business Development: Analyze potential markets/segments to find opportunities for revenue growth through successful prospecting and sourcing of new Treasury Management deposits and products. Increase deposits through prospecting and retention of key customers. Cross sell and promote Treasury Management, fee based, services to customers and prospects. Develop a business plan to seek new business from new and existing customers by developing internal/ external referral sources, utilizing internal lead list information, and social media sources, while following the bank's preferred "trusted advisor" sales and networking practices. Collaborate with bankers and customers at strategic levels to proactively provide essential Treasury Management solutions with a consultative and customer driven framework. Drive the Bank's business development strategy by inviting customers and attending networking events/ presentations, initiating individual and joint sales calls, and actively participating in other bank and community activities to establish connections needed to promote bank products and services. Maintain favorable customer relations and ensure prompt and courteous response to customer inquiries. Establish and maintain positive working relationships internally and externally. Provide referrals to other departments including: Commercial Lending, Mortgage Lending, Retail and Trust and Wealth Management. Lead and/or provide leadership in office and department meetings and assigned subcommittee(s) to build on the bank's customer and co-worker experience, positive culture and competitive edge. Participate in bank-hosted and bank-sponsored events, networking with guests while promoting the event, and developing and expanding personal connections. Provide leadership for several Bank hosted/ sponsored events each year. Community Involvement Participate in at least 1 community organization through membership and regular attendance, networking with members to achieve organization goals, develop personal connections and promote the bank's favorable image. Other Duties: Serve as lead on Treasury Management service or deposit-related projects as requested. Help lead, develop and support team members. May be assigned to train, monitor and assist in managing staff. Perform other duties as assigned. EDUCATION AND SPECIAL REQUIREMENTS: Bachelor's degree (B.A.) from a four-year college or university in the field of business, including specific courses in accounting, finance, and economics; or 8-10 years of banking experience and/or training; or equivalent combination of education and experience. Must have working knowledge of spreadsheet, word processing, and database software programs. Certified Treasury Professional (CTP) designation preferred. Strong creative solution and problem-solving abilities. Must sign a non-compete agreement. Must satisfy banking courses/ training required to satisfy regulatory requirements. Travel to customer locations and other branches will be required. EQUAL OPPORTUNITY EMPLOYER