Night Auditor jobs at Hilton Grand Vacations - 3842 jobs

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident oremergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Night Auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests, including check-ins and addressing guest requests. Duties & Responsibilities: Check front office accounting records for accuracy summarize information for the hotel's financial records Track room revenue, occupancy percentages, and other front office operating statistics Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier Ensure charges of the day have been properly posted to the appropriate guest folio or master account Process guest charges voucher and credit card vouchers Transfer charges and deposits to master accounts Check to see that all charges are assigned to the appropriate departments Verify that all transactions performed at the front desk are supported by documentary evidence and signatures Print and file reservations for the next business day Monitor the status of coupon, discount, and other promotional programs Perform check-ins and check-outs as well as wake-up calls Summarize results of operations for management Balance the days charges, making corrections as necessary Respond to guest needs, special requests, and complaints Ability to sit, stand, or walk for extended periods of time Additional tasks may be assigned at any given time Requirements: Qualifications: High school graduate or equivalent Minimum one (1) year of hotel front desk experience Understand basic principles of auditing, balancing, and closing out accounts Know how to operate front office equipment Experience handling cash, accounting procedures, and general administrative tasks. Excellent customer service skills. Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident or emergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Night Auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests, including check-ins and addressing guest requests. Duties & Responsibilities: Check front office accounting records for accuracy summarize information for the hotel's financial records Track room revenue, occupancy percentages, and other front office operating statistics Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier Ensure charges of the day have been properly posted to the appropriate guest folio or master account Process guest charges voucher and credit card vouchers Transfer charges and deposits to master accounts Check to see that all charges are assigned to the appropriate departments Verify that all transactions performed at the front desk are supported by documentary evidence and signatures Print and file reservations for the next business day Monitor the status of coupon, discount, and other promotional programs Perform check-ins and check-outs as well as wake-up calls Summarize results of operations for management Balance the days charges, making corrections as necessary Respond to guest needs, special requests, and complaints Ability to sit, stand, or walk for extended periods of time Additional tasks may be assigned at any given time Requirements: Qualifications: High school graduate or equivalent Minimum one (1) year of hotel front desk experience Understand basic principles of auditing, balancing, and closing out accounts Know how to operate front office equipment Experience handling cash, accounting procedures, and general administrative tasks. Excellent customer service skills. Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident oremergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident or emergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident oremergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident or emergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident or emergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Night Auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests, including check-ins and addressing guest requests. Duties & Responsibilities: Check front office accounting records for accuracy summarize information for the hotel's financial records Track room revenue, occupancy percentages, and other front office operating statistics Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier Ensure charges of the day have been properly posted to the appropriate guest folio or master account Process guest charges voucher and credit card vouchers Transfer charges and deposits to master accounts Check to see that all charges are assigned to the appropriate departments Verify that all transactions performed at the front desk are supported by documentary evidence and signatures Print and file reservations for the next business day Monitor the status of coupon, discount, and other promotional programs Perform check-ins and check-outs as well as wake-up calls Summarize results of operations for management Balance the days charges, making corrections as necessary Respond to guest needs, special requests, and complaints Ability to sit, stand, or walk for extended periods of time Additional tasks may be assigned at any given time Requirements: Qualifications: High school graduate or equivalent Minimum one (1) year of hotel front desk experience Understand basic principles of auditing, balancing, and closing out accounts Know how to operate front office equipment Experience handling cash, accounting procedures, and general administrative tasks. Excellent customer service skills. Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Night Auditor Job Description At the Crooked River Lodge, the Night Auditor assists our guests with their overnight requests and balances accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts and processes the day's financial activities. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly. Responsibilities Perform after-hours and early morning check-in and check-out tasks Manage online and phone reservations, upselling additional facilities and services when appropriate Inform customers about payment methods and verify their credit card data Register guests, collecting necessary information, such as contact details and exact dates of their stay Welcome guests upon their arrival and assign rooms Respond to guests complaints in a timely and professional manner Ensure customer satisfaction by scheduling wake-up-calls and providing guests services where needed Coordinate with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests needs Confirm group reservations and arrange personalized services for VIP customers and event attendees Provide information about our hotel, such as available rooms, rates and amenities Maintain updated records of bookings and payments Audit daily and nightly reports Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Ensure the overnight safety and security of the hotel Prepare for the next business day, including restocking supplies, and other duties as assigned Skills Work experience as a Night Auditor, Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, such as Infor or RoomKeyPMS preferred Understanding of how travel planning websites operate, like Booking.com and TripAdvisor Strong customer service and problem solving skills Knowledge of safety and security procedures Excellent communication and organizational skills Availability to work overnight Job Type Part Time (less than 30 hours per week) Benefits Earned Sick Time for qualifying employees 401k with match for eligible employees Dining and lodging discounts

Harbour View Inn is situated on Main Street on historic Mackinac Island. With 80% of the island protected by a Michigan State Park the island is flush with outdoor recreational activities while having a vibrant business community and tourism industry. Mackinac Island is the number one tourist destination in the Midwest. No cars are on the island, just bicycle, foot and horse traffic. It is like going back in time! With over 10,000 visitors a day it is a great place to live and play. We employ approximately 30 people over the course of the summer season from early May through October. We are looking for staff who are energetic and interested in meeting new people from other parts of the country as well as other cultures. The responsibilities of a Night Auditor include: Ensures reports are correct and balanced daily. Ensures the safety of guests throughout the evening. Processing all reservation requests, changes, and cancellations received by phone, fax, or email. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Education and Experience: High school diploma or GED There is no experience needed training on the job provided Work experience as a Hotel Front Desk Agent, receptionist, host/hostess, food and beverage or customer-service based role. Experience (preferred, but not required) with hotel operating applications, like Hilton OnQ, Opera, Infor, etc. Customer service positive attitude and professionalism. Ideal candidate is a night owl, with strong attention to detail Excellent communication and organizational skills, including proficiency in computer applications such as email and Internet navigation

The Iroquois Hotel is situated at the end of Main Street on historic Mackinac Island. With 80% of the island protected by a Michigan State Park the island is flush with outdoor recreational activities while having a vibrant business community and tourism industry. Mackinac Island is the number one tourist destination in the Midwest. No cars are on the island, just bicycle, foot and horse traffic. It is like going back in time! With over 10,000 visitors a day it is a great place to live and play. We employ approximately 100 people over the course of the summer season from early May through October. We are looking for staff who are energetic and interested in meeting new people from other parts of the country as well as other cultures. The responsibilities of a Night Auditor include: Ensures reports are correct and balanced daily. Ensures the safety of guests throughout the evening. Processing all reservation requests, changes, and cancellations received by phone, fax, or email. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Education and Experience: High school diploma or GED There is no experience needed training on the job provided Work experience as a Hotel Front Desk Agent, receptionist, host/hostess, food and beverage or customer-service based role. Experience (preferred, but not required) with hotel operating applications, like Hilton OnQ, Opera, Infor, etc. Customer service positive attitude and professionalism. Ideal candidate is a night owl, with strong attention to detail Excellent communication and organizational skills, including proficiency in computer applications such as email and Internet navigation

Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey! Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest in, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodation, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences. If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team! INTRODUCTION TO ROLE The Night Auditors' responsibilities are to check front office accounting records for accuracy and, daily, summarize and compile information for the resort's financial records. Tracks room revenue, occupancy percentages, and other front-office operating statistics.. Benefits eligibility: Full-time roles are eligible for Health benefits, 401K, and property discounts Seasonal roles are not eligible for health benefits. Eligible for sick time and holiday pay. WHO WE ARE LOOKING FOR Possesses basic knowledge of computers Demonstrates excellent organizational skills Canto handles large amounts of cash and possesses a strong work ethic Outstanding customer services skills and professionalism Understands the various tasks that go into running a hotel in the overnight hours WHAT YOU WILL WORK ON Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Posts room charges and taxes to guest accounts Audit and balance reports from the day shifts Processes guest charges voucher and credit card vouchers Post charges to the guest accounts that have not been posted or were incurred on the night audit shift Transfer charges and deposits to master accounts Checks to see that all charges are assigned to the appropriate departments To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated into the PMS system Verifies all account postings and balances Verifies that room rates are correct and posts those rates to guest accounts Monitors the current status of coupons, discounts, and other promotional programs Canto functions as a front desk agent, especially in terms of check-in and check-out procedures Tracks room revenues, occupancy percentages, and other front office statistics Understand and knows how to perform check-in and check-out procedures Ensures the property is clean, orderly, well-manicured, and guest-ready at all times Performs other duties as assigned Provides regular and reliable attendance WHO YOU WILL WORK WITH You will report to the General Manager, and work closely with the Assistant General Manager. WHAT YOU BRING High school diploma/GED required 2+ years' experience in customer service or hospitality Excellent communication and math skills PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment, and multi-line telephone; and reach with hands and arms and requires the ability to occasionally lift office products and supplies to 20 pounds. Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board. Blue Water Development Corporation is committed to the principles of equal employment opportunity and is committed to making employment decisions based on merit. We are committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident or emergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident or emergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

The Night Auditor front desk is responsible for calculating the daily income of the hotel by verifying that all guest accounts are correct and in balance, assisting the front office, and providing great customer service that reaches the companies standards. Essential Functions: Perform Check-in and Check-out procedures. Responsible for cash balancing and credit card processing. Performs all audit procedures as set forth by the Hotel/casino, on a nightly basis Initiates the generation of and coordinates the distribution of various hotel system reports. Notifies Management of any potential discrepancies and assists with research and resolution of problems. Oversees all close day functions in the front office and that all rooms are checked in and payments are secured. Maintains support documentation for established filing system. Assist all guests and other departments during the audit shift in the capacity of manager on duty in their absence. Resolves guest complaints/concerns quickly and efficiently Prepares a summary of cash, check, and credit card activities Ability to operate front office equipment and software systems Complete end of day tasks Provide great customer service to all guests Performs other tasks as assigned. Essential Requirements: Ability to remain organized in a pressure situation Ability to input and access information into a computer Skill in establishing and maintaining effective working relations with staff Ability to diplomatically attend to complaints Strong commutation skills Ability to accurately record information and have an eye for detail Knowledge/Work Experience: Must be 18 years or older Associates or bachelor's degree in hotel management or related field preferred. Two (2) years of previous night audit/accounting experience or equivalent training required. Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission

Night Auditor: SUMMARY: Responsible to handle guest registration and check-out, auditing and posting of days transactions, reconciling accounts, responding to all guest requests, and acting as communication liaison between the guests and all other departments. PREVIOUS HOTEL FRONT DESK EXPERIENCE REQUIRED. NIGHT AUDITING EXPERIENCE PREFERRED. ESSENTIAL FUNCTIONS: To perform this job successfully, the Hotel Night Auditor must be able to perform each essential function, as well as, the other requirements of this job satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required to perform this job. Reasonable accommodations may be made to enable an employee with disabilities to perform the essential functions. 1. Greet guests immediately with a friendly and sincere welcome. 2. Check guests in and out of the hotel. 3. Select a room in accordance with the guests' requests. 4. Complete guest reservations. 5. Adhere to check-in and outperformance standards. 6. Complete daily reports, audits, and checklists. 7. Audit and balance reports from the day's shifts 8. Verify and schedule wake up calls 9. Prepare guests' folios for next day checkouts 10. Balance cash drawers and folios 11. Answer phone calls with a phone smile and within 3 rings. 12. Send and receive faxes. 13. Be able to complete group check-ins, billing in a timely manner. 14. Complete a daily bucket check. 15. Assist with guest service calls and opportunities when necessary. 16. Auditing of room inventory 17. Other duties as assigned.

←Back to all jobs at Valley Forge Casino Resort Night Auditor (Full & Part-Time) Valley Forge Casino Resort is an EEO Employer - M/F/Disability/Protected Veteran Status Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities and special events. Job Duties · Sell rooms utilizing excellent customer service skills and yield management. · Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc in a friendly, professional manner. · Complete all registration forms and computer input. · Retrieve and distribute room keys. · Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures. · Communicate with Executive Hosts regarding hotel stays. · Utilize computer to run necessary reports. · Balance all transactions at the end of shift (audit out). · Operate manual procedures in the event of computer failure. · Other duties assigned by management. Qualifications · High school diploma or equivalent, and front desk experience preferred. · Ability to utilize basic office machines, computer and telephone. · Ability to communicate with guests and staff in English. · Knowledge of hotel key system. · Must be able to work flexible shifts and able to stand for long periods of time. · Detail oriented and able to multitask. · Ability to add, subtract and audit accounts. · Money handling experience and ability to operate electronic draft system. · Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems. Must be able to obtain/maintain and necessary certifications and/or licenses as required by local gaming regulations. Please visit our careers page to see more job opportunities.