Hilton Grand Vacations jobs in Sedona, AZ - 38 jobs
Laundry Attendant
Hilton Grand Vacations 4.8
Hilton Grand Vacations job in Sedona, AZ
Here's why you will love It here: * Day 1 pasit Eligibility: Excellent health care options, including medical, dental, and vision * Recognition Programs and Rewards * Hilton * Travel Discounts Program * Outstanding Paid Vacation Program and Paid Sick Days
* Employee Assistance Program that supports your physical and mental wellbeing
* 401(k) program with company match
* Tuition reimbursement programs
* Employee Stock purchase program
* Numerous learning and advancement opportunities
* And more!
What you will be doing:
* Operate large machinery such as weighing scales, professional washers and dryers and folders
* Maintain a clean and organized work environment with sorted, clean, and dirty linen.
* Ability to fold and sort a variety of linens and terry items, identify those that need to be rewashed, separate and load into bins.
* Transport clean and dirty linen to and from Operations and the Buildings.
* Other duties as assigned by leadership.
Key skills and experience:
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
* Previous experience in this or a related job
* Flexible to work varied days and shifts, including weekends, and/or holidays
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
* Previous hospitality industry experience
* 2+ Years experience in this or a related job
* High School / GED
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$32k-38k yearly est. 24d ago
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Spa Attendant
Hilton Grand Vacations 4.8
Hilton Grand Vacations job in Sedona, AZ
Here's why you will love it here: * Day One benefits * Recognition Programs and Rewards * A people-first culture * Supportive Leadership * Competitive hourly base pay * Travel Discounts Program * 401(k) program with company match
* Generous Paid Vacation Day Program
* Paid Sick Days
* Employee stock purchase program.
* Tuition reimbursement programs
* Numerous learning and advancement opportunities
What will I be doing as a Spa Attendant?
As a Spa Attendant, you will be responsible for driving company success through performing the following tasks to the highest standards:
* Greets all members, owners and guests and advises them on procedures.
* Supervises the fitness areas, providing members, owners and guests with correct use of fitness equipment and monitoring safety in all areas.
* Books personal training sessions; advises trainers of their schedules.
* Circulates around the Spa, providing a high degree of guest service, as needed.
* Performs hourly locker room checks, cleans as necessary.
* Perform regular maintenance duties such as vacuuming, dusting, lubricating machines, etc..
* Checks the condition of sport courts; replenishes water and cups.
* Supplies the front desk with towels/robes and delivers dirty items to the laundry in a timely manner.
* Performs Pool Attendant duties when no Attendant is at the pool.
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
License & certifications
* CPR/AED Certification (Adult, Infant, and Child Rescue)
* First Aid Certification.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Computer proficiency in Microsoft Word, Excel, and Outlook.
* Excellent customer service skills.
* Ability to take initiative and effectively adapt to changes.
* Recognizes an emergency situation and takes appropriate action.
* Able to establish and maintain a cooperative working relation.
* Able to use sound judgment; work independently, with minimal supervision.
* Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
* Performs well with frequent interruptions and/or distractions.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$31k-37k yearly est. 27d ago
Server - Hilton Sedona Resort at Bell Rock
Hilton Worldwide 4.5
Sedona, AZ job
What will I be doing? "Serve With Spirit-Where Every Shift Feels Like a Getaway." Join the vibrant team at Hilton Sedona Resort at Bell Rock, where world-class hospitality meets the iconic red rock landscape. As a Server, you'll bring unforgettable dining experiences to guests from around the world while working in one of Arizona's most breathtaking destinations.
What We're Looking For:
* Friendly, outgoing, guest-focused personality
* Strong communication skills and a team-oriented mindset
* Ability to thrive in a fast-paced, high-energy environment
* Previous serving experience preferred, but a passion for hospitality is a must
* Flexible availability, including weekends and holidays
Be part of a team that brings service to life-at a place where the scenery is as memorable as the experience.
What will I be doing?
As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Respond to guest requests in a timely, friendly and efficient manner
* Ensure knowledge of menu and restaurant promotions and specials
* Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
* Retrieve and deliver food and beverage orders in a timely manner
* Ensure guest satisfaction throughout the meal service
* Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
* Ensure serving station is well-stocked at all times
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$23k-31k yearly est. 9d ago
Hotel Group Coordinator
Hilton 4.5
Flagstaff, AZ job
Hotel Group Coordinator, Home2 Suites and Tru by Hilton Flagstaff Join a 2025 USA Today Top Workplace Winner! Starting at $20/hour, experienced candidates may qualify for a higher wage Able to work Monday thru Friday 8am-5pm Must have a minimum of 1 year of experience in group coordinating or hotel front desk Why You'll Love Working HereThe Hotel Group Coordinator position is more than a job, it's a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility.
We take great pride in the inclusive environment we've created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Home2 Suites and Tru by Hilton Flagstaff .
How do I make an impact on my team? Our Hotel Group Coordinator creates and maintains lasting relationships with guests, serving as the primary contact for all hotel group contracts. They provide exceptional service by preparing and following up with groups to ensure their stay is nothing short of memorable.
Make daily contact to potential customers via in-person visits, telephone calls and written correspondence
Assist with internet prospecting and brand website opportunities
Ensure that all functions/groups are adhered to according to contracts
Coordinate with front desk staff and management the check-in procedures and room assignments for hotel groups upon their arrival date to ensure contract terms and requests are met
Act as the onsite contact for daily and weekly property meeting room functions ensuring all their needs and requirements have been met
Assist the Food and Beverage staff with room refreshes, serving lunch, and room turns
What does success look like in this role?
Two-year degree or equivalent related work experience
Motivated to maintain excellent customer service reputation
Strong oral and written communication and interpersonal skills
Strong attention to detail, organization and follow-up abilities
Excellent customer service skills to include problem-solving and complaint resolution
Intermediate word processing, database and spreadsheet skills
What Will You Get At NCG Hospitality?
The Home2 Suites and Tru by Hilton Flagstaff is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties.
Career Development
Personalized career pathing and skill development
Leadership and mentorship programs
Educational and certification reimbursement
Team Member Perks
Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
Catch of the Day - earn bonuses for going above and beyond to support team and guests
Everyone Sells - earn cash for bringing in business to our properties
Paid Volunteer hours - Earn money for community service
Health & Wellness Benefits
Medical, dental, and vision plans
Paid sick time and Paid Time Off
Virtual telehealth access and employee assistance resources
Monthly health and fitness reimbursement programs
Financial Support
Same-day pay options
Referral bonus - earn cash for bringing great team members
401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
Ready To Grow With Us?Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality. NCG Hospitality is proud to be an Equal Opportunity Employer. Compensation: $20.00 per hour
$20 hourly Auto-Apply 10d ago
Asst Manager Guest Services NE
Hilton Grand Vacations 4.8
Hilton Grand Vacations job in Sedona, AZ
As the Assistant Manager of Guest Services, you will assist and support the Director of Guest Services in all aspects of Front Office operations, which includes the daily supervision of guest service and team member support. You will also implement improvements to policies and operational systems in order to achieve outstanding service scores.
Here's why you will love it here:
* Recognition Programs and Rewards
* Excellent health care options, including medical, dental, and vision
* Travel Discounts Program Go Hilton Team Member Travel Program offers deeply discounted rates
* Generous Paid Vacation Program and Paid Sick Days
* Employee Assistance Program that supports your physical and mental wellbeing
* 401(k) program with company match
* Tuition reimbursement programs
* Employee Stock purchase program
* Numerous learning and advancement opportunities
* And more!
Responsibilities Include:
* Supervise and manage all Front Office operations.
* Ensure quality assurance standards of hospitality are provided to all members, owners, and guests on property and/or via telephone.
* Effectively handle incidents and guest concerns in a timely and professional manner to ensure high levels of guest satisfaction. Alert management team of potential serious issues.
* Check-in arriving guests and check-out departing guests.
* Assists Director of Front Office with personnel functions - including but not limited to, performance management, counseling, scheduling, training, brand standard compliance, and recognition.
* Performs daily inspections of all public areas and coordinates the prompt response to any substandard area to the appropriate department.
* Performs room inspections for VIP guests.
* Assist with adjustment in departmental policies and procedures.
* Complete property night audit.
* Communicate with all required internal departments including PBX, Housekeeping, Engineering, and Security, as needed, via telephone and/or email.
* Coordinates and conducts training sessions for incoming and existing employees of the resort staff to ensure all HGVC quality standards and policies are met.
* Responsible for monitoring/managing room inventory and room status in resorts PMS and booking systems to ensure that it is timely and accurately updated throughout the day.
* Ensure all pending arrival information is accurate.
* Other duties as assigned by your leader.
Qualifications:
* A minimum of one 2 years of experience in the customer service field is required.
* A minimum of 2+ years of management experience is required.
* Previous Hotel front desk experience.
* Demonstrate leadership skills such as integrity, professionalism, and confidentiality
* A courteous and professional attitude when handling upset guests and difficult situations
* High school diploma or equivalent
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Associate degree/College diploma
* 3+ years of similar experience
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$32k-49k yearly est. 27d ago
Specialist Quality Assurance - Non-Comp
Hilton Grand Vacations 4.8
Hilton Grand Vacations job in Sedona, AZ
There's something truly outstanding about Hilton Grand Vacations. We work in an exciting and upbeat environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations.
We are looking for a driven individual who is looking to be involved at the end of our sales process. As a Quality Assurance Specialist, you serve as the primary liaison between customers and the contractual aspects of their new purchases. This person assists with closing documents as a customer makes a decision to purchase our vacation ownership product. If you possess strong customer service skills and administrative experience, this opportunity could be an excellent fit for you!
What will you be doing?
* Ensure new owners comprehend their paperwork and contracts, guiding them through the reservation process and addressing any concerns to improve their confidence in their purchase.
* Take ownership of post-sale follow-up, minimizing cancellations and ensuring a smooth transition for new owners
* Collaborate closely with the Sales and Hospitality teams to uphold outstanding customer service standards.
* Offer technical support and advice to owners regarding product features and associated services.
Why do Team Members Like Working for us?
* GO Hilton discounted hotel rates worldwide as low as $40 per night
* Medical, Dental, and Vision benefits starting on Day 1
* Generous Vacation Time Off Program
* Paid Sick Time
* 401(k) program with company match
* Employee stock purchase program - purchase shares at a discounted rate
* Tuition reimbursement programs
* Recognition Programs and Rewards
* Internal Growth and Career Pathing
* And much more!
Hilton Grand Vacations excels as a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that our Team Members are vital to the success of our company. To successfully fulfill this role, you must possess the following minimum qualifications and experience:
* Minimum 1 year of customer service experience
* Valid/Current Arizona Real Estate License
* Valid Notary License or the ability to acquire a license
* Proficiency (reading/writing/speaking) in English
* Flexibility to work a schedule including evenings, weekends, and holidays
* Strong ability to efficiently resolve complex customer service issues
* High school diploma/GED
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests' vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$44k-70k yearly est. 22d ago
Sales Executive In House
Hilton Grand Vacations 4.8
Hilton Grand Vacations job in Sedona, AZ
Here's why you'll love it here!
We offer an excellent benefits package to our full-time Team Members that include:
Medical, Dental, and Vision insurance from Day One
Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
Generous Paid Time Off Program
Paid Sick Days
Team Member Recognition and numerous learning and advancement opportunities
and more!
Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work certified company, earning our 2022 certification.
Responsibilities
As a Sales Executive In House, you will be responsible for communicating the Hilton Grand Vacations ownership products and programs to our owners and potential owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company.
Schedule Details:
Our sales Department operates 7 days per week, shifts start between 7:00am-7:45am. Paid training is provided for your first 2 weeks. 5-day work weeks will be assigned following completion of training based on business needs.
Additional Responsibilities Include:
Welcome clients and present luxury Hilton Grand Vacation Club ownership products to potential buyers.
Maintain effective communication with clients and provide follow-up to ensure customer happiness.
Liaise with Quality Assurance Managers to resolve guest related issues as they arise.
Attend all sales training and sales meeting for key information on Hilton Grand Vacation Club product and related updates.
Apply selling concepts promoted at Hilton Grand Vacations.
Use various forms of communication (email, telephone, online/virtual, and written) to work with Guests and Owners.
Perform follow-up interactions to complete a sale online using appropriate HGV technology and adhering to HGV inventory selling guidelines.
Generate referral leads with each new customer.
Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies.
Work well in a team environment.
Present our vacation ownership opportunity to generate sales volume while maintaining a professional and ethical representation of Hilton Grand Vacations.
Greet guests and listen to their travel interests to offer the best options to meet their needs and achieve the sale.
Participate in reoccurring outstanding training to elevate your selling capabilities and HGV product knowledge.
Collaborate with Quality Assurance Managers to resolve guest related issues as they arise.
Generate referral leads with each new customer, client and team member.
Qualifications
What are we looking for....
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
Minimum 1 year of proven sales and customer service experience.
Minimum 1 year of previous timeshare/vacation ownership experience.
Possess an active Arizona Real Estate license
Ability to work a flexible schedule to include weekends and holidays.
Proficiency (reading/writing/speaking) in English.
Ability to resolve sophisticated customer service issues.
Proven ability to adapt to changes in a fast-paced environment.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
2 + years of previous timeshare/vacation ownership experience preferred.
Two years of Hilton Grand Vacations family experience.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests' vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$73k-109k yearly est. Auto-Apply 33d ago
Asst Manager In House Marketing I
Hilton Grand Vacations 4.8
Hilton Grand Vacations job in Sedona, AZ
Whether you're seeking a steady income, a job that is both fun and exciting, or a full-time career, we invite you to apply. HGV is recognized as a leading global vacation-ownership company!
Our Assistant Marketing Manager will collaborate with the on-site and off-property marketing teams as well as the marketing leaders to improve and increase bookings.
Why Team Members enjoy working with us:
Excellent health care options (medical, dental, and vision)
401(k) with Employer matching and Employee Stock Purchase Program
Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
Our Go Hilton Team Member Travel Program offers Team Member and family travel discounts
Perks at Work Discount Program
Internal growth opportunities and ongoing training and development
Potential earnings of $90k
And so much more!
Responsibilities
Responsibilities:
Assists the Marketing management team with day-to-day operations, including maintaining and growing the number of guests contacts, bookings, staff assignments and scheduling
Supports the team to achieve budget and regional/corporate objectives and ensure timely delivery of targets and goals
Coaches marketing representatives and guest ambassadors on performance, completes documentation and issues verbal and written disciplinary actions as appropriate
Recruits and interviews with potential new Team Members, along with participates in new hire training and mentoring
Partners with Marketing Manager to provide coaching and performance documentation to Team Members for performance standards, including performance reviews
Ability to cover shifts for absent Team Members including interacting with guests, booking tours and selling packages.
Completes other duties and tasks, as assigned by management
Qualifications
What we are looking for:
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.
To fulfill this role optimally, you should have the following minimum qualifications and experience:
High School Diploma/GED
Able to work flexible schedules including mornings, evenings, weekends and holidays
Minimum 2 years of Marketing or Sales experience
Minimum 6 months of people management in Sales and Marketing environment
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
Timeshare/Vacation Ownership experience
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$30k-38k yearly est. Auto-Apply 10d ago
Area General Manager
Hilton Grand Vacations 4.8
Hilton Grand Vacations job in Sedona, AZ
As an Area General Manager, you will lead and oversee the operations of multiple resort properties, ensuring exceptional performance and guest experiences. In this role, you will direct and support General Managers within your region to deliver seamless service, operational excellence, and overall profitability, while managing Homeowner Associations effectively.
You will develop and execute strategies to elevate service levels, maximize guest, owner, and team member satisfaction, and ensure compliance with Hilton Grand Vacations' vision, quality assurance, and brand standards.
As the Area GM in Sedona, you will oversee four unique properties within this market, driving success through leadership, collaboration, and strategic planning.
Balances Partners:
* Understands internal and external requirements, expectations, and needs
* Considers cultural and ethical factors in the decision-making process, acting fairly despite conflicting demands
* Maintains frequent interactions with a broad network, serving as a liaison between different groups
* Takes a proactive approach to shape and influence expectations
* Effectively aligns the interests of multiple, diverse partners
Organizational savvy
* Is sensitive to how people and organization's function
* Deals comfortably with organizational politics, navigating complexities of the organization easily
* Understanding of power, respect, and influence within the organization
* Has a clear understanding of other groups' business priorities, working to develop connections to meet business goals
* Uses knowledge of organizational culture to achieve objectives
Strategic demeanor
* Anticipates future trends and implications accurately
* Creates driven and breakthrough strategies that show a clear connection between vision and action
* Sees the big picture, constantly invents future scenarios, and creates strategies to sustain driven advantage and value
* Formulates a clear strategy and maps the bold steps that will clearly accelerate the organization toward its strategic goals
Drives vision and purpose
* Articulates a vision which is compelling, inspired, and relatable by all
* Shows personal commitment to the vision through one's own actions and behavior
* Creates achievements and symbols to rally support behind the vision and how to achieve it
* Develops positive organization-wide energy, with purpose and optimism for the future
Plans and aligns
* Sets objectives to align with broader organizational goals
* Breaks down objectives into appropriate actions, initiatives, achievements and schedule
* Focuses on the highest priorities and sets aside less critical tasks
* Makes implementation plans that allocate resources precisely
* Anticipates potential obstacles and develops excellent contingency plans
Being resilient
* Displays confidence under pressure, maintaining focus and composure in stressful situations
* Communicates effectively through crisis and high-pressure situations
* Focuses on growth and developmental opportunities from hardships and negative experiences.
* Maintains a positive attitude and forward-thinking approach despite adversity, troubling circumstances or setbacks
* Takes constructive feedback effectively, utilizes it as a resource for further development of themselves and direct reports
Builds networks
* Maintains relationships across a variety of functions and locations.
* Draws upon multiple relationships to share ideas, resources, and know-how.
* Consults with a wide network of internal and external connections to accomplish goals
* Works through formal and informal channels to build broad-based relationships and support for themselves and their team
Key Skills and Qualifications:
* Bachelor's Degree
* 7+ years related experience.
* 6+ years management or supervisory experience.
* Strategic Thinking & Visionary Leadership
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
As an Area General Manager, you will lead and oversee the operations of multiple resort properties, ensuring exceptional performance and guest experiences. In this role, you will direct and support General Managers within your region to deliver seamless service, operational excellence, and overall profitability, while managing Homeowner Associations effectively.
You will develop and execute strategies to elevate service levels, maximize guest, owner, and team member satisfaction, and ensure compliance with Hilton Grand Vacations' vision, quality assurance, and brand standards.
As the Area GM in Sedona, you will oversee four unique properties within this market, driving success through leadership, collaboration, and strategic planning.
* Bachelor's Degree
* 7+ years related experience.
* 6+ years management or supervisory experience.
* Strategic Thinking & Visionary Leadership
$64k-93k yearly est. 5d ago
Busperson - Hilton Sedona Resort at Bell Rock
Hilton Worldwide 4.5
Sedona, AZ job
The Hilton Sedona at Bell Rock is looking for a Full Time Busperson. Come join this awesome Food and Beverage team! We are looking for someone with a positive attitude, hardworking, and willing to take initiative in daily operations. Hilton offers great benefits such as Health, Vision, Dental Insurance, as well PTO - Paid Time Off, and 401K Match, and other awesome Hilton Perks! A free, meal will be provided during your shift!
The Hilton Sedona is located: 90 Ridge Trail Drive, SedonaArizona, 86351
Here are some perks you can enjoy when joining our team:
* Access to your pay when you need it through DailyPay
* Career Growth & Development
* The Go Hilton travel discount program
* Competitive wellness benefits
* Team Member Resource Group
* Recognition and rewards programs
* And so much more
Hilton has been ranked by Fortune Magazine as one of the Best Places to Work in the United States! What are you waiting for? Please read the information below and submit your application!
What will I be doing?
As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
* Ensure tableware is in good and working condition and report any defects for repair
* Stock, maintain and clean designated food station(s)
* Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
* Retrieve and transport dirty tableware to dishwashing area
* Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$23k-32k yearly est. 16d ago
Asst Director of Guest Services
Hilton Grand Vacations 4.8
Hilton Grand Vacations job in Sedona, AZ
As the Assistant Director of Guest Services, you will assist and support the Director of Guest Services in all aspects of Front Office operations, which includes the daily supervision of guest service and team member support. You will also implement improvements to policies and operational systems in order to achieve outstanding service scores.
Here's why you will love it here:
* Recognition Programs and Rewards
* Excellent health care options, including medical, dental, and vision
* Travel Discounts Program Go Hilton Team Member Travel Program offers deeply discounted rates
* Generous Paid Vacation Program and Paid Sick Days
* Employee Assistance Program that supports your physical and mental wellbeing
* 401(k) program with company match
* Tuition reimbursement programs
* Employee Stock purchase program
* Numerous learning and advancement opportunities
* And more!
Responsibilities Include:
* Supervise and manage all Front Office operations.
* Ensure quality assurance standards of hospitality are provided to all members, owners, and guests on property and/or via telephone.
* Effectively handle incidents and guest concerns in a timely and professional manner to ensure high levels of guest satisfaction. Alert management team of potential serious issues.
* Check-in arriving guests and check-out departing guests.
* Assists Director of Front Office with personnel functions - including but not limited to, performance management, counseling, scheduling, training, brand standard compliance, and recognition.
* Performs daily inspections of all public areas and coordinates the prompt response to any substandard area to the appropriate department.
* Performs room inspections for VIP guests.
* Assist with adjustment in departmental policies and procedures.
* Complete property night audit.
* Communicate with all required internal departments including PBX, Housekeeping, Engineering, and Security, as needed, via telephone and/or email.
* Coordinates and conducts training sessions for incoming and existing employees of the resort staff to ensure all HGVC quality standards and policies are met.
* Responsible for monitoring/managing room inventory and room status in resorts PMS and booking systems to ensure that it is timely and accurately updated throughout the day.
* Ensure all pending arrival information is accurate.
* Other duties as assigned by your leader.
Qualifications:
* A minimum of one 2 years of experience in the customer service field is required.
* A minimum of 2+ years of management experience is required.
* Previous Hotel front desk experience.
* Demonstrate leadership skills such as integrity, professionalism, and confidentiality
* A courteous and professional attitude when handling upset guests and difficult situations
* High school diploma or equivalent
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Associate degree/College diploma
* 3+ years of similar experience
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$66k-104k yearly est. 27d ago
Maintenance Technician I
Hilton Grand Vacations 4.8
Hilton Grand Vacations job in Sedona, AZ
Benefits start on your first day of work with no waiting period! Hilton Grand Vacations is excited to offer an outstanding opportunity for a Maintenance Technician I in Sedona at Bell Rock Inn. This role is perfect for an ambitious professional seeking to make a significant impact by ensuring our property operations run flawlessly. Join our dedicated team and contribute to providing a world-class experience for our guests.
At Hilton Grand Vacations, we are committed to providing our team members with a rewarding and inclusive work environment. As a Maintenance Technician I, you will enjoy:
* Competitive compensation and comprehensive benefits package.
* Opportunities for professional growth and career advancement.
* An encouraging and collaborative team culture.
* Access to world-class training programs and resources.
* Employee discounts on travel, dining, and entertainment.
Don't wait, apply today!
As a Maintenance Technician I, you will:
* Perform routine maintenance tasks including but not limited to plumbing, electrical, HVAC, and carpentry work.
* Conduct regular inspections of the property to determine areas requiring attention and maintenance.
* Respond promptly to maintenance requests from guests and team members, ensuring all issues are resolved efficiently and to the highest standard.
* Assist in the execution of preventative maintenance programs to improve the longevity and appearance of the property.
* Collaborate with the maintenance team to successfully implement projects and maintenance plans.
* Maintain accurate records of all maintenance activities and repairs performed.
* Ensure compliance with safety regulations and company policies to maintain a safe environment for guests and team members.
* Operate and maintain tools and equipment in a safe and effective manner.
To be successful in this role, you should have:
* Proven experience in maintenance or a related field, preferably within the hospitality industry.
* Strong knowledge of plumbing, electrical, HVAC, and general building systems.
* Outstanding troubleshooting and problem-solving skills.
* Ability to work collaboratively in a team environment and communicate effectively with colleagues and guests.
* Strong attention to detail and a dedication to delivering high-quality work.
* Flexibility to work various shifts, including weekends and holidays, as needed.
* A valid driver's license and reliable transportation.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$37k-50k yearly est. 24d ago
Housekeeping Houseperson - Hilton Sedona Resort at Bell Rock
Hilton Worldwide 4.5
Sedona, AZ job
"Ensure every guest feels at home at Hilton Sedona Resort, where impeccable service meets the beauty of Red Rock Country." Nestled in the heart of Arizona's breathtaking Red Rock Country, the Hilton Sedona Resort is known for its warm hospitality, stunning views, and commitment to creating an unforgettable guest experience. We're looking for a dedicated Houseperson to join our team and help us maintain the highest standards of cleanliness and comfort for our guests.
Why Hilton Sedona Resort?
* Stunning Location: Work with a view! Our resort is located in one of the most picturesque areas in the country, offering employees a chance to work in paradise.
* Career Growth: As part of the Hilton family, you'll have access to world-class training, development, and advancement opportunities.
* Great Benefits: We offer competitive pay, health benefits, and a variety of employee perks, including discounts on Hilton stays worldwide.
* A Supportive Team: At Hilton Sedona, we foster a culture of collaboration, respect, and mutual support. You'll be part of a team that's passionate about delivering exceptional service.
Join Our Team:
If you're dedicated to providing a clean, welcoming environment and helping guests feel at home, we'd love to meet you! Apply today to join the Hilton Sedona Resort family and be part of an exceptional team delivering unforgettable experiences to our guests.
A Houseperson is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
* Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
* Greet guests in a friendly manner
* Report maintenance deficiencies and items in need of repair
* Stock and maintain supply rooms, as needed
* Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
* Deliver guest requests and assist in cleaning guest rooms, as needed
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$21k-27k yearly est. 12d ago
Front Desk Clerk - PT
Hilton Grand Vacations 4.8
Hilton Grand Vacations job in Sedona, AZ
At Los Abrigados Resort & Spa, we are looking for a Part-time Front Desk Clerk to join our team! If you enjoy helping guests and owners, make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you. Here's why you will love it here:
* Recognition Programs and Rewards
* Discounted hotel rates worldwide!
* 401(k) program with company match.
* Paid Time off and Paid Sick Days
* Tuition reimbursement programs
* Numerous learning and advancement opportunities
* And more.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Key Responsibilities
* Guest Check-In and Check-Out: Efficiently manage the check-in and check-out processes, verifying guest information and processing payments accurately.
* Reservations Management: Handle reservations through various channels, including phone, email, and online booking systems. Confirm bookings, make adjustments, and manage cancellations.
* Customer Service: Greet guests warmly upon arrival, address inquiries and requests promptly, and resolve complaints to ensure guest satisfaction.
* Administrative Tasks: Perform clerical duties such as managing phone calls, maintaining guest records.
* Collaboration: Work closely with other departments, such as housekeeping and maintenance, to ensure seamless service delivery and address guest needs.
Required Skills and Qualifications
* Education: High school diploma or equivalent; prior experience in a customer service role, preferably in a hotel environment, is preferred.
* Communication Skills: Strong written and verbal communication skills to interact effectively with guests and staff.
* Multitasking Ability: Capable of managing various tasks simultaneously in a fast-paced environment while maintaining professionalism and a positive attitude.
* Problem-Solving Skills: Ability to address and resolve guest complaints and issues effectively
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$30k-36k yearly est. 9d ago
**Tour Guide In House
Hilton Grand Vacations 4.8
Hilton Grand Vacations job in Sedona, AZ
Why Team Members Like Working for us:
Real Estate course is prepaid & incorporated into your paid training.
Exam and administrative licensing costs reimbursed, provided a passing score is achieved.
Excellent earnings package
Outstanding health care options starting on day one of employment (medical, dental, and vision that encourage preventative care).
Daily Pay enrollment option for base pay
Paid Time Off that allows for adventure, self-discovery, relaxation, or recuperation.
Our Go Hilton Team Member Travel Program offers deeply discounted rates at Hilton properties all over the world with 50% off at participating hotel-operated restaurants. Pass the savings on to your family and friends since HGV allows you to share additional discounted room nights.
All new hires are automatically enrolled in the HGV matching 401k Retirement Savings Plan.
Reward and recognition programs.
Internal career mobility with a growing company.
Industry-leading training, top-notch technology, and continuous support.
Responsibilities
Open a door to an exciting career with HGV REAL, our new Real Estate Licensing Program for Sales. We'll support your journey to acquiring a real estate license and growing into a remarkable sales career - in a place where you're supported and rewarded, surrounded by others who give the same. It's nothing short of a life-changing opportunity. One that will make you happy about what you sell and how you sell it, with integrity, confidence, and pride.
We are seeking high-energy personalities who have a passion for engaging with new potential clients and helping our new owners make memories by enjoying vacations.
What will I be doing?
As a Tour Guide you will be responsible for driving company success through performing the following tasks to the highest standards:
Present products and concepts during discussions with clients while touring property locations.
Present the HGV Max product information accurately to clients as provided on the Company approved fact sheet.
Participate in department meetings for key information on HGV Max and related updates.
Complete daily education & study hours towards the state and national real estate coursework curriculum
Attend weekly group livestream review sessions, individual progress meetings and complete practice tests with an HGV licensed instructor in preparation for the real estate exam.
Promote a positive work environment and adhere to HGV core values and policies.
Perform other reasonable duties by management based on business needs.
Qualifications
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
1+ year(s) of proven sales experience
Experience in travel, tourism, hospitality, or customer service-related fields.
Working independently as well as in a team environment to meet performance metrics associated with the position.
Ability to resolve complex customer service issues and adapt to changes in a fast-paced environment.
Obtain a Real Estate license within 6 months** of hire date.
Work a flexible work schedule including weekends and some holidays.
High school diploma or equivalent.
**State of Arizona is within 6 months of hire date.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests' vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$27k-47k yearly est. Auto-Apply 60d+ ago
Assistant Spa Director - Hilton Sedona Resort at Bell Rock
Hilton Worldwide 4.5
Sedona, AZ job
The Hilton Sedona Resort at Bell Rock is seeking an Assistant Spa Director. This luxurious property is surrounded by Sedona's famous red rocks and is less than a mile from the village of Oak Creek. This is an outstanding opportunity for an aspiring resort spa professional to advance their career and expertise with a world class facility, mentor and company.
What will I be doing?
The Assistant Director manages the daily activities Spa and Fitness Center. The Assistant Director helps oversee all aspects of the department including coaching and training staff, monitoring the facilities with the assistance of Engineering and Housekeeping, coordinating daily schedules for massages, treatments and fitness classes. Collaborates with the Director of Spa to create Spa Menus and a tasteful environment, is aware of current Spa market trends and is able to sell Spa Retail in a creative and successful manner. Also, will comply with any other additional requests that may arise pertaining to Spa and Activities duties.
Specific duties and qualifications:
* Oversee the daily operations of the spa opening and closing procedures.
* Providing excellent customer service to clients.
* Must have excellent organizational, interpersonal and administrative skills
* Answering phone calls, setting appointments, and greeting clients upon arrival.
* Drive service and retail sales by educating clients on products and services.
* Maintain a professional and impeccable spa environment for staff and clients.
* Must be able to work nights and weekends.
* Knowledge and experience in business, supervision, and management
* Outstanding interpersonal relationship building, employee coaching, and development skills.
* Work experience in a team-oriented workplace preferred.
* Demonstrated knowledge of basic economics.
* Demonstrated ability to serve as a knowledgeable resource to the organization's management team.
* Evidence of the ability to practice a high level of confidentiality.
* Excellent organizational skills.
* Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
* Maintain and restock inventory.
* Experience with Book4time and specific Hilton brand experience is highly desirable
#LI-JW1
What are we looking for?
* Minimum Years of Experience: 2+ years of overseeing/supervising spa operations and flexible with scheduling
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Knowledge of Book4Me, Unifocus, and hotel industry spa experience
* Luxury Spa Experience
The Benefits- Hilton is proud to have an award-winning workplace culture ranking #2 Best Company to Work for in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to your pay when you need it through DailyPay
* Health insurance
* Complimentary Lunch
* Complimentary Parking
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Go Hilton travel discount program
* Best-in-Class Paid Time Off (PTO)
* Supportive parental leave
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
* Please note, benefits may vary depending on the classification and union status of the position.
$23k-35k yearly est. 43d ago
Cook - Hilton Sedona Resort at Bell Rock
Hilton Worldwide 4.5
Sedona, AZ job
Nestled among Sedona's world-famous red rock formations and located less than a mile from Bell Rock-one of the area's most iconic landmarks and vortex sites-Hilton Sedona Resort at Bell Rock offers an unparalleled blend of luxury, adventure, and relaxation. This premier resort features expansive suites with private balconies or patios, cozy fireplaces, and a collection of signature accommodations boasting breathtaking Red Rock views.
Guests can immerse themselves in endless outdoor experiences, from 18 holes of championship golf to thrilling off-road Pink Jeep tours and access to over 200 scenic hiking and biking trails. Within the resort, discover chef-led culinary programs, curated mixology offerings, and a variety of energy-based therapies and workshops designed to rejuvenate mind, body, and spirit. Adventure, discovery, and recovery begin here.
Conveniently located near the Village of Oak Creek, Hilton Sedona combines the serenity of its natural surroundings with world-class amenities, making it the ultimate destination for leisure travelers, wellness seekers, and outdoor enthusiasts alike.
What will I be doing?
As a Full Time PM Cook, you would be responsible for preparing food items in accordance with recipes and established standards in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Prepare food items according to designated recipes and quality standards
* Maintain cleanliness and comply with food sanitation standards at all times
* Manage guest orders in a friendly, timely and efficient manner
* Ensure knowledge of menu and all food products
* Stock and maintain designated food station(s)
* Visually inspect all food sent from the kitchen
* Practice correct food handling and food storage procedures according to federal, state, local and company regulations
* Prepare requisitions for supplies and food items, as needed
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$27k-36k yearly est. 27d ago
Marketing Concierge
Hilton Grand Vacations 4.8
Hilton Grand Vacations job in Sedona, AZ
At Hilton Grand Vacations our goal is to make someone's day, every day. We work in an exciting and energetic environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Discover the happiness of delivering lasting memories and showing our guests how grand life can be.
Why do Team Members Like Working for us?
* Driven hourly pay
* Medical, Dental, and Vision benefits starting on Day 1
* Generous Vacation Time Off Program
* Paid Sick Time
* GO Hilton Discounted hotel rates worldwide
* 401(k) program with company match
* Employee stock purchase program - purchase shares at a discounted rate
* Tuition reimbursement programs
* Recognition Programs and Rewards
* Internal Growth and Career Pathing
* And much more!
Our In-House Marketing Representative entails generating leads and booking qualified timeshare sales presentations for prospective Hilton Grand Vacations Owners, Club Members, and other qualified customers. You will also provide both customer and concierge services to all guests projecting a professional company image.
Additional Responsibilities:
* Conducts pre-arrival calls to owners, renters, and exchangers. Confirms appointments with guests to ensure tour reservations and improve show rate. Completes required paperwork accurately and completely for each tour. Checks availability so as to not overbook tour waves.
* Ensures guests meet minimum eligibility for gifts as provided or promotes a courtesy tour. Follows gifting procedures to ensure costs are met monthly.
* Provides location-related guest service to resort guests and visitors, including advising guests to resort services for specific assistance or information. Distributes only HGV-authorized information, collateral, and materials. Maintains location operating standards.
* Carries out all other reasonable requests by management that one is capable of performing. Contacts appropriate management with any guest issues.
Schedule Details: Our Marketing Concierge will work a flexible schedule to include weekends and holidays.
Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement.
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
* Experience in customer service for at least a year is vital.
* Minimum of 6 months of proven success in a sales and/or marketing role within the timeshare industry.
* Computer proficiency with the ability to learn and efficiently operate multiple customer service software applications.
* Professional verbal, interpersonal, guest relations and etiquette skills are to be displayed in person, in written form, and on the telephone.
* Proficiency in English is required (speak, read, write).
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Minimum of 2+ years experience selling and booking tours, activities, concierge services.
* 1+ years of experience in the timeshare industry with a track record of success in sales and/or marketing.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests' vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$34k-41k yearly est. 15d ago
Coordinator Sales Gallery
Hilton Grand Vacations 4.8
Hilton Grand Vacations job in Sedona, AZ
Here's why you'll love it here! We offer an excellent benefits package to our full-time Team Members that include: * Medical, Dental, and Vision insurance from day one! * Financial Wellness - 401k plan with company match, life insurance, company stock purchase program.
* Team Member Travel Program - enjoy discounted rates at incredible properties around the globe.
* Generous Paid Time Off and Paid Sick Days Program.
* Team Member Recognition and numerous learning and advancement opportunities and more.
As a Sales Gallery Coordinator you will be responsible for providing outstanding service to both our internal and external customers while supporting Sales and Marketing Departments by performing a variety of responsibilities in a smooth and consistent manner.
Responsibilities:
* Set and update the various Sales Executive rotations daily and any specialty rotations on the effective dates.
* Check in guests and owners for their sales presentation and assign appropriate Sales Executives with accurate codes.
* Answer all phone calls and direct to the appropriate extension number.
* Supervise daily attendance and training attendance.
* Take inventory and stock of all kitchen supplies including but not limited to: Food, Coffee, Juice, Paper Good/Cleaning Supplies, and Soda.
* Assist with extra premiums for all departments and reconciles nightly.
* Carries out all reasonable requests by management of which a team member is capable of performing.
What we are looking for:
Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you should have the following minimum qualifications and experience:
* High school diploma or equivalent.
* Warm welcoming smile and demeanor to greet all guests and other team members.
* Previous customer service experience.
* Helpful and impeccable communication skills
* Professional appearance and friendly demeanor.
* Strong Understanding of Microsoft Suite
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* 6 months or more previous experience working in the timeshare industry.
* Detailed understanding of the area with ability to explain activities, restaurants, and destinations.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests' vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$34k-41k yearly est. 22d ago
Director of Engineering - Los Abrigados Resort
Hilton Grand Vacations 4.8
Hilton Grand Vacations job in Sedona, AZ
Discover an exciting opportunity to grow your career with Hilton Grand Vacations! As Director of Engineering at Los Abrigados Resort and Spa, you'll play a key role in creating flawless guest experiences through exceptional maintenance and engineering standards. All of this while enjoying the spectacular beauty of Sedona, AZ-a destination that blends natural wonder with a vibrant lifestyle.
Why do Team Members Like Working for us?
* Excellent health care options (medical, dental, and vision that encourage preventative care - that starts on day 1!).
* Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
* All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
* Flexible PTO Program
* Our Go Hilton Team Member Travel Program offers accommodation at highly discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights.
* And more!
What will I be doing?
* Lead and implement pivotal initiatives for the Engineering department, ensuring operational plans align with resort objectives and deliver exceptional guest experiences.
* Conduct thorough property inspections on a regular basis to evaluate building integrity, identify potential issues, and maintain a safe environment for guests and team members.
* Oversee the performance and reliability of critical systems, including mechanical, electrical, and HVAC, to guarantee smooth and efficient operations across the resort.
* Assign and monitor maintenance tasks for guest rooms, public spaces, meeting areas, and grounds, ensuring timely completion and high-quality standards.
* Manage renovation and repair projects from start to finish, coordinating resources and timelines to achieve successful outcomes.
* Maintain and update emergency preparedness plans, ensuring compliance with safety regulations and readiness for any situation.
* Control inventory and purchasing processes to keep essential supplies stocked while handling costs effectively.
* Safeguard departmental assets, including equipment, tools, and storage areas, through proper security measures and accountability practices.
* Foster a positive and productive team culture by leading recruitment, performance evaluations, and employee development in partnership with Human Resources.
* Direct financial planning and oversee spending to ensure alignment with the annual budget and operational priorities.
* Take on additional responsibilities and special projects as assigned by senior leadership to support overall resort success.
To fulfill this role effectively, you must possess the following minimum qualifications and experience:
* High school graduate or equivalent experience
* 5+ years of engineering experience in hotels or related industry
* 4+ years in a leadership role in the same or similar environment
* Flexible Schedule to include weekends and holidays
* EPA - OSHA 10-30 - CPO certifications (Preferred but not required)
* Clean and valid driver's license
* Ability to write and speak English to comprehend and communicate job functions to engineering staff
* Proficient in Microsoft Office
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* BA/BS/Bachelor's Degree
* CPR/First Aid
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will provide reasonable accommodation for individuals with disabilities. This applies to the job application and interview process, essential job functions, and other employment benefits and privileges. Please contact us to request accommodations.
To fulfill this role effectively, you must possess the following minimum qualifications and experience:
* High school graduate or equivalent experience
* 5+ years of engineering experience in hotels or related industry
* 4+ years in a leadership role in the same or similar environment
* Flexible Schedule to include weekends and holidays
* EPA - OSHA 10-30 - CPO certifications (Preferred but not required)
* Clean and valid driver's license
* Ability to write and speak English to comprehend and communicate job functions to engineering staff
* Proficient in Microsoft Office
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* BA/BS/Bachelor's Degree
* CPR/First Aid
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will provide reasonable accommodation for individuals with disabilities. This applies to the job application and interview process, essential job functions, and other employment benefits and privileges. Please contact us to request accommodations.