Manager Front Office
Hilton Grand Vacations job in Urban Honolulu, HI
The Front Office Manager at The Modern Honolulu hotel oversees the daily operations of the Front Office to include Reception Agents, Bell, and Guest Experience Agents, and all customer service and reservation support functions. Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:
* Salary Range: $32 ~ $34 per hour
* Medical, Dental, and Vision insurance from Day 1
* Financial Wellness - 401k/pension plan
* Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
* Generous Paid Time Off Program
* Paid Sick Days
* Team Member Recognition and numerous learning and advancement opportunities…and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members, and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members.
Additional Responsibilities:
* Manage day-to-day operations of the Front Office to ensure quality assurance standards of hospitality are provided to all guests and visitors on property and/or via telephone.
* Responsible for actively building and retaining member, owner, and guest relations and acting as a mentor to team members in order to provide superior customer service.
* Exercise independent judgment in addressing and resolving internal and external service complaints.
* Work closely with corporate and club reservations on yield management, rental and club programs, relocations, and all resort room metrics.
* Perform quality assurance audit checklist quarterly for Assistant Front Desk Managers and Front Desk Agents.
* Perform property and room inspections.
* Schedule and conduct staff meetings.
* Create, control and review departmental budgets, cash banks, petty cash, room rates, and expenditures at the resort level.
* Complete bi-weekly payroll.
* Implement staff incentives for team members who go beyond expectations to reach departmental goals.
* Assist in all other related duties as assigned.
What are we looking for?
Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth.
To fulfill this role successfully, you have the following minimum qualifications and experience:
* High School graduate or equivalent
* 2+ years of related experience
* 1+ years of supervisory experience
* Proficient in Microsoft Office
* Excellent to communicate in English, both verbally and written
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* College Degree
* Experience working with software, such as Microsoft Office (Outlook, Excel, etc.), Clarity, etc.
* Previous experience working in hotel/resort operations, with an emphasis on the relationship between Front Office and Housekeeping. Timeshare ownership is preferred.
* Fluency in Japanese language (read, speak, write)
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
General Manager - Ka Haku, a Hilton Club
Hilton Grand Vacations job in Urban Honolulu, HI
The General Manager will play a key role in executing and overseeing the successful opening of Ka Haku, a Hilton Club and will be responsible for all aspects of resort operations-ensuring exceptional guest experiences while meeting quality, service, and financial goals. This role requires a strong understanding of vacation ownership principles and the ability to lead multiple departments including front office, housekeeping, maintenance, security, recreation, food and beverage, and loss prevention. The General Manager ensures brand standards are upheld, the property is maintained to the highest level, and luxury service is consistently delivered. Operating with significant autonomy, this position demands strong leadership, operational expertise, and the ability to manage outsourced service agreements effectively.
Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:
* Salary Range: $150,000 ~ $180,000 per year
* This position is eligible for a corporate bonus and is eligible for participation in the Company's Long Term Incentive Plan, which may include restricted stock units, stock options, and/or performance stock units.
* Medical, Dental, and Vision insurance from Day One
* Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
* Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
* Flexible PTO plan for managers and above that provides employees with ample time off to rest, recharge, and spend quality time with their loved ones.
* Team Member Recognition and numerous learning and advancement opportunities to fuel your professional growth...and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Additional Responsibilities Include:
* Lead overall resort operations including all direct and indirect departments
* Oversee HOA management, including budget development, reserve/capex planning, board communications, and annual meetings.
* Monitor financial performance and implement cost and labor controls to ensure profitability and financial expectations
* Conduct regular property inspections and coordinate maintenance to preserve the physical condition of the resort and brand standards.
* Ensure compliance with local laws, permits, licensing, and labor regulations.
* Maintain effective communication with owners, board members, corporate leadership, and community stakeholders.
* Address owner and guest concerns with urgency and professionalism to ensure satisfaction.
* Collaborate with sales and marketing teams to support product positioning and service alignment.
* Recruit, train, and lead staff to deliver exceptional service and achieve operational goals.
* Champion employee engagement and foster a culture of accountability, adaptability, and continuous improvement.
* Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now.
* Completes all the required Company training/compliance courses assigned.
* Adheres to Company standards and maintains compliance with all policies and procedures.
* Establishes a high level of team member engagement and inspires performance at all levels
* Ability to attract top talent that will highly align and be effective in a leadership committee environment
* Performs other related duties as assigned.
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members.
To fulfill this role efficiently, you must possess the following minimum qualifications and experience:
* Bachelor's Degree or higher
* 2+ years experience as a successful General Manager in a hotel or resort of 200 rooms or more
* 3+ years of related and management experience, preferably in hospitality or resort operations
* Experience working in Hawaii in a similar role (AGM/GM or department head level)
* Pre-opening experience or involvement in large-scale renovations
* Luxury Hotel or Resort Experience in a leadership role
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Master's Degree or higher
* CHA, CHHE, CHM, or CRDE certifications
* Fluent or partially fluent in Japanese language or experience working in a hotel/resort environment with a high percentage of Japanese occupancy
* Food and Beverage Operations experience
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Part Time Product Demonstrator in Costco
Urban Honolulu, HI job
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop.
What we offer:
Competitive wages; $18.50 per hour
Growth opportunities abound - We promote from within
No prior experience is required as we provide training and team support to help you succeed
Additional hours may be available upon request
We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
Are 18 years or older
Available to work 2-3 shifts per week, including weekends
Can lift up to 50 lbs. on a regular basis and stand for up to 6 hours
Perform job duties with a safety-first mentality in a retail environment
Are comfortable preparing, cooking, and cleaning work area and equipment
Have reliable transportation to and from work location
Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
Are a motivated self-starter with a strong bias for action and results
Work independently, but also possess successful team building skills
Have the ability to perform job duties with a safety-first mentality in a retail environment
If this sounds like you, we can't wait to learn more about you. Apply Now!
Part Time Weekend Product Demonstrator in Costco
Kailua, HI job
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. Additionally, you will provide support to management as needed. We're especially looking for team members who are available to work weekends, when customer engagement is at its peak!
In this position, you'll:
Drive sales by engaging customers and bringing brands to life through live events and product sampling.
Work on weekends (Friday, Saturday, Sunday), when stores are busiest and your impact is greatest.
What we offer:
Competitive wages: $ 19.50 per hour
Growth opportunities - We promote from within
No experience needed - we provide full training and team support
Weekend shifts on Friday, Saturday, Sunday
Customizable benefits including medical, dental, vision, life insurance, wellness programs, and discounts through Associate Perks
Now, about you:
Are friendly, enthusiastic, and comfortable interacting with customers and store management
Are 18 years or older
Available to work 2+ shifts per weekend, Friday through Sunday.
Available to work minimum 3 weekends per month.
Can lift up to 50 lbs. and stand for up to 6 hours
Are comfortable preparing, cooking, and cleaning work areas and equipment
Have reliable transportation
Demonstrate excellent customer service and teamwork
Are a motivated self-starter who works well independently and with others
Always put safety first in a retail environment
If you're ready to make weekends work for you, we can't wait to meet you. Apply now and start making a difference where it matters most!
Housekeeper I Rooms - Hilton Hawaiian Village Waikiki Beach Resort
Urban Honolulu, HI job
The iconic Hilton Hawaiian Village Waikiki Beach Resort is looking for a Housekeeper 1 to join the team. Situated on 22 acres along Waikiki's broadest stretch of sand with 2,860 rooms and 17 food and beverage outlets, this premier meeting destination offers over 150,000 sq. ft. of function space and Waikiki's most unique meeting and event venues.
Our team members cherish our award-winning culture, which includes great benefits such as competitive health plans, career advancement opportunities, and the Go Hilton Travel Discount program. We are confident you will enjoy being part of a team that was ranked #1 on the Great Places to Work and Fortune's World's Best Workplaces list!
The ideal candidate will have at least six months of customer service experience, flexible scheduling availability, and preferably experience with hotel housekeeping.
Shift Pattern: full availability including overnight shifts, weekends and holidays required
The hourly rate is: $24.96 after 18 months of employment the wage will increase to $31.20
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
* 401K plan and company match to help save for your retirement
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
* Change and replenish bed linens, towels and guest amenities, as needed
* Perform deep cleaning tasks, as needed
* Stock, maintain and transport housekeeping supply cart on a daily basis
* Dispose of trash and recyclables
* Respond to special guest requests in a timely, friendly and efficient manner
* Perform guest turn down service, as needed
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Security Officer (On Call) - DoubleTree by Hilton Alana Waikiki Beach
Urban Honolulu, HI job
DoubleTree by Hilton Alana - Waikiki Beach is looking for a Security Officer (On Call). Located at the edge of Waikiki beach with the Royal Hawaiian Center, and Ala Moana Center within a mile. Enjoy fun perks such as Career growth and development PLUS discounted hotel room stays for you and your family WORLDWIDE!
In addition, you will find the Aloha spirit service throughout every corner of our property. Join our amazing team where we know that you'll love being a part of the Hilton team that was ranked #1 on Great Places to Work and on Fortune's World's Best Workplaces list!
Shift Pattern: AM/PM
Pay Rate: $21.00
Ideal candidate:
* Ability to speak, write and communicate fluently in English is essential to the role.
* At least one year of customer/guest service to deliver a high level of service to our guests is required.
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to pay when you need it through DailyPay
* Go Hilton travel program: 100 nights of discounted travel
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Analyst, Hotel Level Marketing - Agency Solutions
Urban Honolulu, HI job
based in Chicago, IL_ _\*\*\*_ As an Analyst on Hilton's Americas Marketing team \- reporting into our Manager, Hotel Level Marketing Agency Solutions- you will be part of the broader Commercial Services organization collaborating with revenue management, sales, and analytics, the core of Hilton's commercial engine, to deliver profitable growth\.
Join our newly launched in\-house marketing agency, where creativity meets performance\. You'll help shape our transformation by managing multi\-channel marketing campaigns with the goal of driving commercial performance\.
This strategic role blends creativity, digital marketing expertise, data\-driven execution, and hotel partnership together\. You'll manage a portfolio of hotels, improve paid media strategies, and ensure engagement in our Hotel Level Marketing Program\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Strategic Hotel Partner: You will be responsible for a portfolio of hotels aligned by market, serving as a marketing advisor and crafting tailored paid media marketing strategies\.
+ Campaign Strategy, Execution, and Optimization: You will provide budget and investment recommendations, translate commercial performance data from analytics platforms into actionable insights, and lead the strategy of multi\-channel marketing campaigns -including the execution of paid search, paid social, metasearch, and more\.
**How you will collaborate with others:**
+ You will meet with the hotels in your assigned portfolio and communicate campaign performance, risks, and opportunities\.
+ You will be the central liaison between the hotel, agency partners, and Enterprise partner teams
**What projects you will take ownership of:**
+ Program Innovation & Advocacy: Understand hotel needs and identify opportunities for program evolution
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ One \(1\) year of professional work experience in paid media
+ Experience in Meta and Google Ads, including campaign strategy and optimization across Search, Display, and Video, with an understanding of audience targeting, bidding strategies, and performance measurement\.
+ Travel 20%\.
**It would be useful if you have:**
+ Bachelor's degree in marketing, advertising, or a related field\.
+ Experience working within Salesforce and Adobe Analytics
+ Professional certifications from Google and Meta\.
+ A marketing or media agency background, including hands\-on account management experience\.
+ Located in Chicago, IL area
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!\.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $55,000 \- $80,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Sales and Marketing_
**Title:** _Analyst, Hotel Level Marketing \- Agency Solutions_
**Location:** _null_
**Requisition ID:** _COR015G3_
**EOE/AA/Disabled/Veterans**
Utility Steward/Dishwasher (Part Time) - Hilton Hawaiian Village Waikiki Beach Resort
Urban Honolulu, HI job
The beautiful Hilton Hawaiian Village Waikiki Beach is looking for Utility Stewards/Dishwashers to join its team\! Located on 22 acres along Waikiki's widest stretch of beach you will find the iconic Hilton Hawaiian Village Waikiki Beach Resort where our team members love being a part of our award\-winning culture\. From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use\. In addition, the property offers a free meal while on shift and free parking\. We know that you will love being a part of a team that was ranked \#1 on Great Places to Work and on Fortune's World's Best Workplaces list\!
The ideal candidate will possess the following:
+ A minimum of 6 months experience as a steward or dishwasher in a high\-volume setting
+ A minimum of 1 year working experience
+ Hotel experience highly preferred
+ Flexible availability to work varied shifts including afternoon, evening and overnight shifts
Shift Pattern: Varied to include afternoon, evening, and overnight shifts starting around 4:00pm and as late as 10:00pm
Pay Rate: $25\.42 \- $31\.77
**The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Access to pay when you need it through DailyPay
+ Medical Insurance Coverage - for you and your family
+ Mental health resources including Employee Assistance Program
+ Best\-in\-Class Paid Time Off \(PTO\),
+ Go Hilton travel program: 100 nights of discounted travel
+ Parental leave to support new parents
+ Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education,including:college degrees and professional certifications\*
+ 401K plan and company match to help save for your retirement
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
_\* Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\._
A Utility Steward is responsible for transporting and cleaning cooking utensils andservice warein the hotel's continuing effort to deliver outstanding guest service and financial profitability\.
**What will I be doing?**
As a Steward, you would be responsible for transporting and cleaning cooking utensils andservice warein the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils
+ Scrub pots and pans
+ Burnish, de\-tarnish and polish silver
+ Stock and maintain supplies and equipment
+ Perform cleaning duties including, but not limited to, mopping and removing trash
+ Transport and store clean service ware
+ Train other stewards, as needed
+ Prepare and place clean service ware for events and functions
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What** **will** **it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands\. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\.And,our amazing Team Members are at the heart of it all\!
\#LI\-MM4
**Job:** _Stewarding_
**Title:** _Utility Steward/Dishwasher \(Part Time\) \- Hilton Hawaiian Village Waikiki Beach Resort_
**Location:** _null_
**Requisition ID:** _HOT0C42U_
**EOE/AA/Disabled/Veterans**
Assistant Cook - Hilton Hawaiian Village Waikiki Beach Resort
Urban Honolulu, HI job
The beautiful Hilton Hawaiian Village Waikiki Beach \(************************************************************************************************** looking for an Assistant Pantry Cook to join its team\! Located on 22 acres along Waikiki's widest stretch of beach you will find the iconic Hilton Hawaiian Village Waikiki Beach Resort where our team members love being a part of our award\-winning culture\. From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use\. In addition, the property offers a free meal while on shift and free parking\. We know that you will love being a part of a team that was ranked \#1 on Great Places to Work and on Fortune's World's Best Workplaces list\!
The ideal candidate will possess the following:
+ A minimum of 2years experienceas a cook with knowledge of proper protein cookingtemperatures
+ Good knife skills
+ Previous hotel and banquet experience is a plus
+ The ability to work a varied schedule including weekends and holidays
Schedule: can be as early as 6am, varied as department and business needs
Pay Rate:$27\.52 \- 34\.40
The Benefits \- Hilton is proud to have an award\-winning workplace culture ranking \#1 Best CompanyToWorkForin the U\.S\.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Access to your pay when you need it through DailyPay
+ Health insurance
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
+ Go Hilton travel discount program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Supportive parental leave
+ Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount
+ Debt\-free education: Access to a wide variety of educational credentials \(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)
\*Please note,benefits may vary depending on the classification and union status of the position\.
An Assistant Cook is responsible for assisting cooks in the preparation of all items to be produced for the Food and Beverage outlets and Banquet, according to Hilton's high standards of quality\.
**What will I be doing?**
An Assistant Cook is responsible for assisting cooks in the preparation of all items to be produced for the Food and Beverage outlets and Banquet, according to Hilton's high standards of quality\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Performs all the prep work for soups, sauces, vegetables, starch, meat, fish, poultry seafood, grated cheese, chop shallots and garlic, garnishes for plate and buffets
+ Supplies assigned workstation with all needed products and culinary equipment for prompt production, which requires the lifting and transporting of products weighing up to 50 lbs\. and with the assistance of hand cart/truck up to 350 lbs\.
+ Stores all food in refrigerated boxes including covers, labels and dates, using the proper containers to protect against waste spoilage\.
+ Performs general/routine cleaning tasks using standard hotel cleaning products as assigned by your supervisor to adhere to health standards\.
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline\.
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What** **will** **it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands\. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And our amazing Team Members are at the heart of it all\!
\#LI\-MM4
**Job:** _Culinary_
**Title:** _Assistant Cook \- Hilton Hawaiian Village Waikiki Beach Resort_
**Location:** _null_
**Requisition ID:** _HOT0C4MX_
**EOE/AA/Disabled/Veterans**
Assistant Food and Beverage Director - Hilton Hawaiian Village
Urban Honolulu, HI job
The beautiful Hilton Hawaiian Village Waikiki Beach \(************************************************************************************************** looking for its next Assistant Food and Beverage Director\! Located on 22 acres along Waikiki's widest stretch of beach you will find the iconic Hilton Hawaiian Village Waikiki Beach Resort where our team members love being a part of our award\-winning culture\. From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use\. In addition, the property offers a free meal while on shift and free parking\. We know that you will love being a part of a team that was ranked \#1 on Great Places to Work and on Fortune's World's Best Workplaces list\!
The ideal candidate will possess the following:
+ Minimum 10 years of experience in food and beverage operations
+ At least 5 years of experience as a senior manager or director in food and beverage
+ Deep understanding of banquet and restaurant operations
+ Strong beverage and liquor knowledge
+ Proven experience working with unions and managing unionized teams
+ Demonstrated ability to manage managers and other leadership staff effectively
+ Strong business acumen with responsibility for budgets, forecasting, and P&L management
+ Proven track record of elevating and maintaining exceptional guest experiences
+ Excellent collaboration skills, working seamlessly with other hotel departments and teams
+ Experience mentoring, coaching, and developing managers and future leaders
+ Ability to enforce standards, correct performance issues, and hold team members accountable
+ Strong leadership presence with excellent communication and interpersonal skills
+ Adaptability and problem\-solving skills suited for a fast\-paced, dynamic environment
Schedule: varied to include nights, weekends and holidays
Salary:$118,000 \- $128,000
The Benefits \- Hilton is proud to have an award\-winning workplace culture ranking \#1 Best CompanyToWorkForin the U\.S\.
+ We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Access to your pay when you need it through DailyPay
+ Health insurance
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
+ Go Hilton travel discount program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Supportive parental leave
+ Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount
+ Debt\-free education: Access to a wide variety of educational credentials \(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)
\*Please note,benefits may vary depending on the classification and union status of the position\.
An Assistant Director of Food and Beverageisresponsible for assisting the Director in the direction and administration of the Banquet and Catering operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\.
**What will I be doing?**
As Assistant Director of Food and Beverage you will be responsible for supporting the leadership and operational management of the Banquets and Beverage departments within a high\-volume, high\-end hotel or resort\. This role ensures seamless execution of banquet events and beverage services, maintaining the highest standards of quality and guest satisfaction\. The Assistant Director collaborates closely with department heads, manages staff performance, and drives operational efficiency to achieve financial targets while elevating the overall guest experience\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Oversee daily operations of the Banquets and Beverage departments, ensuring smooth and efficient service delivery
+ Manage staffing levels, schedules, and training for food and beverage department
+ Collaborate with culinary and other hotel departments to ensure cohesive guest experiences
+ Enforce compliance with health, safety, and licensing regulations related to food and beverage service
+ Mentor and coach managers and supervisors within the departments to enhance leadership skills
+ Address and resolve guest service issues promptly and professionally
+ Analyze financial performance, including budgeting, forecasting, and cost control measures
+ Assist with the development, implementation and maintenance of department service guidelines and standards
+ Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
+ Recruit, interview and train team members
+ Ensure compliance with health, safety, sanitation and alcohol awareness standards
+ Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
+ Act in absence of the Director, as needed
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline\.
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What** **will** **it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands\. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And our amazing Team Members are at the heart of it all\!
\#LI\-MM4
**Job:** _Banquets_
**Title:** _Assistant Food and Beverage Director \- Hilton Hawaiian Village_
**Location:** _null_
**Requisition ID:** _HOT0C456_
**EOE/AA/Disabled/Veterans**
Linen Coordinator
Hilton Grand Vacations job in Urban Honolulu, HI
As the Linen Coordinator, you will be responsible for maintaining standards of cleanliness and help maintain the smooth transfer of clean rooms and promote the cleanliness of public space. Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:
* Salary Range: $26.54 ~ $33.17 per hour
* Medical, Dental, and Vision insurance
* Financial Wellness - 401k/pension plan
* Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
* Generous Paid Time Off Program
* Paid Sick Days
* Team Member Recognition and numerous learning and advancement opportunities... and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Additional Responsibilities Include:
* Ensure set up workstations with the necessary supplies; maintain cleanliness throughout shift and ensure that standard procedures are followed for maintaining inventory of supplies, and materials and ensure inventory levels meet demand levels.
* Perform and adhere to prescribed scheduled service routines for the area of items assigned to you.
* Maintain guest confidence, privacy, and security of guest, guest rooms and their belongings and accommodate all Guests requests expediently and courteously; Follow up with hotel personnel to ensure completion of requests.
* Maintain and distribute all hotel linen, clean linen and service towels to be distributed to hotel personnel, and inspect conditions of linen report discrepancies, and complete laundry control log.
* Receive clean linen, distribute to floors, prescribed, and sort dirty linen as required.
* Coordinate pickup of soiled hotel linen & delivery of cleaned hotel linen received from service company; inspect condition, charges, and amount of cleaned hotel linen.
* Resolve any discrepancies; organize & stock all clean hotel linen in designated areas, shelves, etc. Remove substandard hotel linens from circulating inventory.
* Reports lost & found items, irregularities, or suspicious circumstances on the guest floors.
* Complete special cleaning projects and all other miscellaneous responsibilities as assigned and deemed appropriate by management.
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members!
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
* 6+ months of related experience
* Ability to accommodate a flexible schedule
* Must be able to exert physical effort in lifting up to 75 lbs, pushing up to 300 lbs.
* Excellent ability to speak, read and write English
* Must be able to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Showcase Presenter (Japanese-Speaking)
Hilton Grand Vacations job in Urban Honolulu, HI
Do you have a background in acting, theatre, performing arts, or public speaking? This is the career for you!
The Showcase Presenter presents the Hilton Grand Vacations' portfolio of products to assigned tours. This position will be responsible for ensuring the Sales Tour is a positive Guest experience, aligned with Hilton Grand Vacations' mission, vision, and values. This position will be accountable for driving sales results and will be encouraged to partner with Sales Executives, TO Sales Leaders, and Sales Management to further the goals of the Sales Team.
Here's why you'll love it here!
We offer an excellent benefits package to our full-time Team Members that include:
Pay rate is $15 per hour, plus commission & bonuses governed by a compensation plan. Showcase Presenters have targeted annual earnings of $80,000 per year, with some Team Members earning substantially more based on their individual performance.
Medical, Dental, and Vision insurance from Day One
Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!
Generous Paid Time Off Program, Paid Sick Days, and Paid Parental Leave
Team Member Recognition and numerous learning and advancement opportunities
and so much more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Schedule Details:
Our Sales Department operates 7 days per week, shifts start between 7:00am-7:45am and end when client interaction is complete. 5 day work week will be assigned following completion of training based on business needs.
Additional Responsibilities Include:
Facilitate a Microsoft PowerPoint/Other Format presentation while speaking.
Ensure integrity and excellence in podium presentation and podium materials including equipment.
Responsible for driving sales results.
Maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and prospects.
Support and Coordinate with the Training Department and Learning & Development regarding curriculum, methods of presentations, and product knowledge.
Assists in conducting morning meetings, specific training, ridealongs, as requested by management.
Prepare any materials vital for the presentation and ensure computer equipment is functional prior to the start of the presentation.
Ensure the presentation area is maintained and ready for next tours.
Meet and Greet with Guests as they are waiting for tour and presentation to start.
Understand the Hilton Grand Vacations Sales process and attend refresher trainings as needed.
Develop and maintain a strong understanding of Hilton Grand Vacation product and have a high level of product knowledge and usage rules.
Perform all other reasonable tasks as requested by Sales Management.
Qualifications - What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
1-3 years of proven work experience with delivering presentations or public speaking.
Fluency in Japanese and proficiency in English (reading/writing/speaking).
Strong computer Microsoft Office Suite digital literacy.
Positive relationship skills.
Excellent verbal communication skills and a dynamic speaker.
Knowledge on presentation/public speaking fundamentals.
High school/GED.
Valid Hawaii State Real Estate License.
Ability to work a flexible schedule including evenings, weekends, holidays.
It would be advantageous to demonstrate the following capabilities and distinctions:
Previous work experience in the Entertainment/Theater/Performing Arts industry or related course study.
Previous timeshare experience.
BA/BS/Bachelor's Degree.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Auto-ApplyMarketing Concierge
Hilton Grand Vacations job in Urban Honolulu, HI
We are seeking individuals with a positive outlook and the dedication to make things happen. Come and help guests make wonderful memories by enjoying vacations and driving company success by educating our guests on our outstanding products. This could be the right opportunity for your career!
WHY DO TEAM MEMBERS LIKE WORKING FOR US:
* Pay rate is $17 per hour, plus commission & bonuses governed by a compensation plan. Marketing Concierge have targeted annual earnings of $80,000 per year, with some Team Members earning substantially more based on their individual performance.
* Medical, Dental, and Vision insurance from Day One
* Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
* HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!
* Generous Paid Time Off Program
* Paid Sick Days
* Team Member Recognition and numerous learning and advancement opportunities
* and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
SCHEDULE DETAILS:
Our Marketing Concierge will work a full-time, flexible schedule to include weekends and holidays.
ADDITIONAL RESPONSIBILITIES INCLUDE:
* Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site guests and visitors.
* Provide concierge services by recommending local dining experiences and attractions to guests while communicating Hilton Grand Vacations ownership opportunities.
* Distribute approved promotional information and provide excellent customer service to all guests while projecting a professional company image.
* Assist in the implementation and tracking of current and future marketing programs according to the standards of integrity adhered to by Hilton Grand Vacations.
What are we looking for....
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
* Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone.
* Basic computer proficiency with the ability to learn.
* Ability to multi-task and balance priorities.
* Ability to work a flexible schedule including evenings, holidays, and weekends.
* Proficiency in English (speak, read, write).
* High School diploma or equivalent.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Detailed understanding of the island of Oahu with ability to explain activities, restaurants, and destinations throughout the island.
* Previous experience working in a commission based sales or marketing environment.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Lead Marketing Concierge
Hilton Grand Vacations job in Urban Honolulu, HI
As The Lead Marketing Concierge, you will be supporting the Marketing Leaders by exploring innovative ways to improve and enhance efficiency and problem-solving, while creating and identifying novel solutions to current issues.
WHY DO TEAM MEMBERS LIKE WORKING FOR US:
Pay rate is $19 per hour, plus commission & bonuses governed by a compensation plan. Lead Marketing Concierges have targeted annual earnings of $85,000 per year, with some Team Members earning substantially more based on their individual performance.
Medical, Dental, and Vision insurance from Day One
Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!
Generous Paid Time Off Program
Paid Sick Days
Team Member Recognition and numerous learning and advancement opportunities
and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
SCHEDULE DETAILS:
Our Lead Marketing Concierge will work a flexible schedule to include weekends and holidays.
ADDITIONAL RESPONSIBILITIES INCLUDE:
Cultivates a cohesive, collaborative team environment.
Monitors and tracks individual Team Member goals and performance in order to identify areas for opportunity.
Provide detailed training on locations (how to draw in and pitch from each specific location/desk).
Acts as a mentor and coach for new Team Members in an effort to enhance and support onboarding program.
Marketing and sales process, systems training, hotel tour and other areas as needed.
Facilitates mentor scheduling with new hire for maximum learning.
Will work as a production-based marketing representative fours days a week. Will work one day purely devoted to the above Team Lead duties and one or more other days before/after production shift as needed.
Other tasks assigned by the management.
What are we looking for....
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
High School Diploma/GED
Able to work flexible schedules including mornings, evenings, weekends and holidays
Excellent interpersonal and guest relations skills
Minimum 6 months of Timeshare Marketing experience
Thorough understanding of the local area
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
1 + year of demonstrated ability to train and motivate individuals in the sales field
1+ year of experience in a supervisory role in Timeshare/Vacation Ownership industry
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Responsibilities
ADDITIONAL RESPONSIBILITIES INCLUDE:
Cultivates a cohesive, collaborative team environment.
Monitors and tracks individual Team Member goals and performance in order to identify areas for opportunity.
Provide detailed training on locations (how to draw in and pitch from each specific location/desk).
Acts as a mentor and coach for new Team Members in an effort to enhance and support onboarding program.
Marketing and sales process, systems training, hotel tour and other areas as needed.
Facilitates mentor scheduling with new hire for maximum learning.
Will work as a production-based marketing representative fours days a week. Will work one day purely devoted to the above Team Lead duties and one or more other days before/after production shift as needed.
Other tasks assigned by the management.
Qualifications
What are we looking for....
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
High School Diploma/GED
Able to work flexible schedules including mornings, evenings, weekends and holidays
Excellent interpersonal and guest relations skills
Minimum 6 months of Timeshare Marketing experience
Thorough understanding of the local area
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
1 + year of demonstrated ability to train and motivate individuals in the sales field
1+ year of experience in a supervisory role in Timeshare/Vacation Ownership industry
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Auto-ApplyGuest Experience Agent
Hilton Grand Vacations job in Urban Honolulu, HI
As a Guest Experience Agent you would be responsible for completing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following duties to the highest standards. HGV offers outstanding Team Member travel discount programs and much more through Perks at Work, exclusive Go Hilton Travel, HGV Getaway, and RCI Travel, opening access to discounts at over 1500+ brands and resorts. Your daily work location unlocks your specific set of benefits.
Here's why you'll love it here! - We offer an excellent benefits package to our Full-Time Team Members that include:
* Salary Range: $27.65 ~ $34.56 per hour
* Medical, Dental, and Vision insurance
* Financial Wellness - 401k/pension plan
* Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
* Generous Paid Time Off Program
* Paid Sick Days
* Team Member Recognition and numerous learning and advancement opportunities... and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Additional Responsibilities:
* Answer all incoming calls in a courteous and timely matter.
* Assisting callers with any questions/inquiries/concerns that he or she may have in regard to our property.
* If call needs to be transferred to a specified department, obtain as much information from the caller so that you may transfer the call accordingly.
* Responsible for knowledge regarding groups, VIP's, transients, special events.
* Serve as an unending informational source for all hotel guests.
* Responsible for knowledge regarding groups, VIP's, transients, special events.
* Communicate and follow-up with appropriate department to address rooms that require attention from Housekeeping or Maintenance.
* Read daily departmental e-mails as well as Guest Experience Pre-Arrival e-mails.
* Encourage to visit local attractions, take tours and be familiar with hours of operations.
* All other miscellaneous responsibilities as assigned and deemed appropriate by management.
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members.
To fulfill this role successfully, applicants possess the following minimum qualifications and experience:
* High school diploma or equivalent required.
* Must be able to communicate clearly with guests over the telephone. Excellent oral and written English communication skills.
* Ability to communicate effectively with Management.
* Must have excellent organizational skills and be able to multi-task.
* Ability to work well under deadline pressure.
* Must be available to work various shifts, including but not limited to evenings, weekends, overnights, and holidays, as scheduled.
It would be advantageous in this position for you to demonstrate the following capability:
* Prior experience with property management systems highly preferred.
* Ability to speak second language highly preferred.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Sales Tour Guide
Hilton Grand Vacations job in Urban Honolulu, HI
Open a door to an exciting career with HGV REAL Hawaii, our new Real Estate Licensing Program for Sales. At Hilton Grand Vacations, we'll support your journey to obtaining a real estate license and growing into a remarkable sales career - in a place where you're supported and rewarded, surrounded by others who give the same. It's nothing short of a life-changing opportunity. One that will make you happy about what you sell and how you sell it, with integrity, confidence, and pride.
We are seeking high-energy personalities who have a passion for engaging with new potential clients and helping our new owners make memories by enjoying vacations.
Additional terms may apply. For more information about HGV REAL, click here **********************
What will I be doing?
As a Tour Guide you will be responsible for driving company success through performing the following tasks to the highest standards:
Present products and concepts during discussions with clients while touring property locations.
Present the HGV Max product information accurately to clients as provided on the Company approved fact sheet.
Participate in department meetings for key information on HGV Max and related updates.
Complete daily education & study hours towards the state and national real estate coursework curriculum.
Attend weekly group livestream review sessions, individual progress meetings and complete practice tests with an HGV licensed instructor in preparation for the real estate exam.
Promote a positive work environment and adhere to HGV core values and policies.
Perform other reasonable duties by management based on business needs.
Why Team Members Like Working for us:
Real Estate course is prepaid & incorporated into your paid training.
Exam and administrative licensing costs reimbursed, provided a passing score is achieved.
Pay rate is $16 per hour with excellent earnings package.
Outstanding health care options starting on day one of employment (medical, dental, and vision that encourage preventative care).
Daily Pay enrollment option for base pay.
Paid Time Off that allows for adventure, self-discovery, relaxation, or recuperation.
HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!
All new hires are automatically enrolled in the HGV matching 401k Retirement Savings Plan.
Reward and recognition programs.
Internal career mobility with a growing company.
Industry-leading training, top-notch technology, and continuous support.
Qualifications - What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
1+ year(s) of proven sales experience.
Experience in travel, tourism, hospitality, or customer service-related fields.
Working independently as well as in a team environment to meet performance metrics associated with the position.
Ability to resolve complex customer service issues and adapt to changes in a fast-paced environment.
Obtain a Real Estate license within 6 months of hire date.
Work a flexible work schedule including weekends and some holidays.
High school diploma or equivalent.
We are an equal-opportunity employer and value diversity at our company. We prohibit discrimination based on, but not limited to; race, color, religion, sex (including pregnancy, lactation, child birth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Responsibilities
As a Tour Guide you will be responsible for driving company success through performing the following tasks to the highest standards:
Present products and concepts during discussions with clients while touring property locations.
Present the HGV Max product information accurately to clients as provided on the Company approved fact sheet.
Participate in department meetings for key information on HGV Max and related updates.
Complete daily education & study hours towards the state and national real estate coursework curriculum.
Attend weekly group livestream review sessions, individual progress meetings and complete practice tests with an HGV licensed instructor in preparation for the real estate exam.
Promote a positive work environment and adhere to HGV core values and policies.
Perform other reasonable duties by management based on business needs.
Qualifications
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
1+ year(s) of proven sales experience.
Experience in travel, tourism, hospitality, or customer service-related fields.
Working independently as well as in a team environment to meet performance metrics associated with the position.
Ability to resolve complex customer service issues and adapt to changes in a fast-paced environment.
Obtain a Real Estate license within 6 months of hire date.
Work a flexible work schedule including weekends and some holidays.
High school diploma or equivalent.
We are an equal-opportunity employer and value diversity at our company. We prohibit discrimination based on, but not limited to; race, color, religion, sex (including pregnancy, lactation, child birth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Auto-ApplyOahu Marketing Hiring Event 12/17/2025
Hilton Grand Vacations job in Urban Honolulu, HI
Hilton Grand Vacations is Hiring in Honolulu! Be part of the engine that builds vacation dreams for our guests while building an empowering career with a worldwide leader in vacation ownership. Stop by to talk to our recruiters and hiring managers! Date & Time
Wednesday, December 17, 2025
10:00 am - 4:00 pm
Location
The Modern, a Hilton Vacation Club
1st Floor (Restaurant and Pool Level) Sales Gallery
1775 Ala Moana Blvd.
Honolulu, HI 96815
* Validation will be provided for self-parking in The Modern parking structure.*
To RSVP, please click HERE. If you have any questions, please send an email at **********************.
Available Opportunities:
Marketing Concierge
Marketing Greeter In House
Marketing Representative - Off Property Contact
Bilingual In House Marketing Concierge (Japanese/English)
And MORE!
Check out ************************ for more opportunities!
We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits! To learn about our industry's leading benefits, visit yourbenefitresources.com/hgv and select "Considering a job at HGV?".
What will it be like to be a Team Member with Hilton Grand Vacations?
There's something truly unique about Hilton Grand Vacations. The foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and commitment to our brand that has fueled the success of Hilton Grand Vacations.
Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations. Our company also manages and operates two innovative club membership programs: Hilton Grand Vacations Grand Vacations Club and The Hilton Club, providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Easy ApplySales Executive Action Line (Japanese-Speaking)
Hilton Grand Vacations job in Urban Honolulu, HI
新入社員には,入社ボーナスとハワイ不動産免許の資格取得支援制度もあります!
ヒルトン・グランド・バケーションズでは,ホノルルの不動産営業チーム拡大に伴いチームメンバーを募集しております。旅行が好きで,ハワイの魅力を伝えたいという方にはぴったりなお仕事です! 充実したベネフィット完備 当社では,フルタイムのチームメンバーに以下のような優れたベネフィットを提供しています:
初日から医療保険,歯科保険,眼科保険に加入できます
ファイナンシャル・ウェルネス - 401kプラン(雇用主拠出有り),生命保険,自社株購入プログラム
チームメンバー旅行プログラム - 世界中の素晴らしい施設を社員割引価格でご利用いただけます
充実した有給休暇プログラム - 初年度から15日利用可能
多くのスキルアップ・昇進機会などがあります!
当社の卓越性を追求する取り組みは,Stevie American Business Awardsのホスピタリティ&レジャー部門におけるカンパニー・オブ・ザ・イヤーの金賞受賞,LinkedInの2022年トップ企業業界版リストにおけるトラベル&ホスピタリティ部門のトップ企業ランクイン,Great Place to Work 認定企業としての2022年認定取得など,数々の名誉ある賞によって認められ,称賛されています。
スケジュール詳細
完全週休2日制
当社が運営するリゾートは週7日営業しています。勤務の開始時間は午前7時30分~7時45分,終了時間はプレゼンテーション(説明会)が終わり次第となります。尚,プレゼンテーションの最終予約時間は午後2時です。最初の2週間は有給トレーニングがあり,トレーニング終了後,ビジネスニーズに基づいて5日間の勤務スケジュールが割り当てられます。
Hilton Grand Vacations is seeking to grow the real estate sales team in Honolulu. If there is a passion for travel and enjoyment in sharing the aloha spirit of Hawaii, this could be the ideal career opportunity!
We offer an excellent benefits package to our full-time Team Members that include:
Action Line Sales Executives have a target annual earnings of $100,000, with some Team Members earning significantly more based on their performance. The pay rate is $18 per hour, plus bonuses outlined in the compensation plan.
Qualified Sales Executives are eligible for Real Estate Licensing reimbursement and/or Sign-On bonuses.
If you are not licensed in Hawaii, we offer Pre-Licensing Education discounts and Real Estate Licensing Reimbursement to help with your licensing costs.
Medical, Dental, and Vision insurance from Day One
Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!
Generous Paid Time Off Program and Paid Sick Days, Paid Parental leave.
Team Member Recognition and numerous learning and advancement opportunities
and so much more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Schedule Details:
Our Sales Office operates 7 days a week. Your workday will start at 7:30am-7:45am and end when client interaction is complete. Paid training is provided for your first 2 weeks. You will be assigned a 5-day working schedule following completion of training, based on business needs.
Responsibilities
職務内容
一定の基準を満たしセールスギャラリーに来場されたお客様に,新たな概念の商品であるヒルトンブランドのバケーションオーナーシップについて,プレゼンテーションを行い,販売し,新規顧客を獲得する。
ご購入されたお客様と電話,Eメール,書面,時に対面でのフォローアップのコミュニケーションを行い,お客様の満足度向上に努める。
お客様からのお問い合わせや懸念点に関して,クライアント・リレーションチームと連携し,お客様の課題解決に取り組む。
セールストレーニング及びミーティングに参加し,当社製品に関する重要な最新情報を習得する。
紹介営業により新な見込み顧客を獲得する。
前向きなチーム環境を促進し,HGVのコアバリューとポリシーを実行する。
Additional Responsibilities Include:
Engage with potential owners and present luxury vacation products, providing them an avenue to build future vacation memories.
Promote a positive team environment and implement HGV core values and policies.
Maintain effective communication with clients and provide follow up to ensure customer happiness.
Collaborate closely with Quality Assurance Managers to resolve guest related issues as they arise.
Attend sales trainings and meetings for key updates on our company products.
Generate referral leads with each new customer.
Qualifications
募集要項
当社は,新しい取り組みや品質,継続的な成長に力を注ぎ,バケーション・オーナーシップ業界の発展をリードしている企業であり,その成功はチームメンバーにより支えられています。その一員としてこの職務に就いていただく方には,下記の資格や経験を応募必須条件として求めております。
有効なハワイ不動産ライセンス保持者
1年以上の営業/販売,または接客業等の経験
休日・週末を含むフレキシブルな勤務が可能であり,当社が求める勤怠基準を満たすこと
変化に対し柔軟性と適応力があり,ペースの速い環境の中で,マルチタスクに仕事をこなせる方
口頭,書面での優れたコミュニケーション能力,対人関係能力を有すること
日本語が話せる,読める,書けること。併せてビジネスレベルの英語力(読み書き,会話)
高校卒業または同等の学力資格
また,以下の条件を歓迎いたします。:
2年以上のタイムシェア/バケーションオーナーシップ経験者
2年以上のヒルトン・グランド・バケーションズでの経験
当社は機会均等雇用者であり,社内の多様性を尊重しています。当社は,人種,宗教,肌の色,出身国,性別,性的指向,年齢,婚姻状況,退役軍人のステータス,障害の有無に基づいて差別することはありません。
当社は,障がいのある方々が求職申し込みまたは面接に参加できるよう,合理的配慮を提供させていただきます。配慮,調節が必要な方は当社までご連絡ください。
What are we looking for....
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
Minimum 1 year of sales and customer service experience with shown ability to close sales.
Valid/Active Hawaii Real Estate License.
Ability to work a flexible schedule to include weekends, and holidays.
Ability to resolve sophisticated customer service issues and adapt to changes in a fast-paced environment.
Ability to meet all compensation plan goals.
Fluency in Japanese and Proficiency in English (reading/writing/speaking).
High School diploma or equivalent.
It would be advantageous to demonstrate the following capabilities and distinctions:
Previous experience in the sale or marketing of similar luxury goods or services, or previous experience selling branded Timeshare or Vacation Ownership products.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Auto-ApplyMarketing Greeter In House
Hilton Grand Vacations job in Urban Honolulu, HI
As a Marketing Greeter, you will be responsible for greeting guests, providing customer service, general location information, and directing guests to marketing desk locations. HERE'S WHY YOU'LL LOVE IT HERE! We offer an excellent benefits package to our full-time Team Members that include:
* Salary range: $20.00 per hour
* Medical, Dental, and Vision insurance from Day One
* Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
* HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!
* Generous Paid Time Off Program
* Paid Sick Days
* Team Member Recognition and numerous learning and advancement opportunities
* and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
SCHEDULE DETAILS:
Our Marketing Greeter will work a full-time flexible schedule to include weekends and holidays.
ADDITIONAL RESPONSIBILITIES INCLUDE:
* Share information with visitors about available services and direct them to the marketing desk locations.
* Distribute Hilton Grand Vacations authorized marketing material and information.
* Assist customers with general information over the phones and provide concierge services.
Qualifications
What are we looking for....
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
* Minimum 1 year of proven customer service experience.
* Strong professional verbal, interpersonal, guest relations, and etiquette skills in person.
* Ability to multi-task and balance priorities.
* Ability to work a flexible schedule including evenings, holidays, and weekends.
* Fluency in English (speak, read, write).
* High school diploma or equivalent.
* Preferred candidate to be located in Hawaii
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* 2 years of college or equivalent experience in a business or retail environment.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Director Engineering - Ka Haku, a Hilton Club
Hilton Grand Vacations job in Urban Honolulu, HI
The Director of Engineering will play a key role in executing and overseeing the successful opening of Ka Haku, a Hilton Club, and will be responsible for leading all engineering and maintenance operations across the resort's towers-ensuring safe, efficient, and high-quality physical environments. This role oversees mechanical, electrical, HVAC, and structural systems, manages capital projects, and ensures compliance with safety and regulatory standards. The Director also partners with resort leadership to drive energy efficiency, budget performance, and team development.
Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:
* Salary Range: $105,000 ~ $125,000 per year
* This position is eligible for a corporate bonus.
* Medical, Dental, and Vision insurance from Day One
* Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
* Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
* Flexible PTO plan for managers and above that provides employees with ample time off to rest, recharge, and spend quality time with their loved ones.
* Team Member Recognition and numerous learning and advancement opportunities to fuel your professional growth...and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Additional Responsibilities Include:
* Lead daily engineering operations across resort towers, including inspections, repairs, and preventive maintenance.
* Ensure all building systems (mechanical, electrical, HVAC) operate safely and efficiently.
* Oversee emergency preparedness and safety protocols.
* Manage departmental budgets, purchasing, and inventory control.
* Supervise maintenance projects in guest rooms, public spaces, and back-of-house areas.
* Maintain compliance with QA standards, OSHA regulations, and internal policies.
* Partner with HR on recruitment, performance management, and labor relations.
* Coordinate onboarding and development plans for engineering team members.
* Collaborate with vendors and suppliers to meet operational and financial goals.
* Provide reporting and forecast support to resort leadership.
* Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
* Completes all required Company training/compliance courses as assigned.
* Adheres to Company standards and maintains compliance with all policies and procedures.
* Performs other related duties as assigned.
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members.
To fulfill this role efficiently, you must possess the following minimum qualifications and experience:
* High School Diploma or equivalent
* 2+ years as Director of Engineering in a hotel or resort with 200+ rooms
* 4+ years of management experience, preferably leading engineering or maintenance teams
* 5+ years of related engineering experience, preferably in hospitality or facilities management
* Pre-opening experience or involvement in large-scale renovations
* Experience with sophisticated mechanical systems, building equipment commissioning
* Experience working in Hawaii in a similar role
* PM Systems experience (Synergy, HOTSOS as examples)
* Strong understanding of building systems including HVAC, electrical, plumbing, and structural maintenance.
* Knowledge of OSHA standards, emergency preparedness, and safety protocols.
* Experience managing preventive maintenance programs and small-scale renovation projects.
* Ability to manage departmental budgets, control costs, and forecast operational needs.
* Effective verbal and written communication skills for cross-functional collaboration.
* Familiarity with maintenance management systems (e.g., CMMS), building automation systems, and energy management tools.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Bachelor's Degree or higher
* LEED, PMP, or trade-specific licenses
* Experience leading large-scale capital improvement projects.
* Understanding and proven success with labor relations.
* Knowledge of energy conservation strategies and green building practices.
* Ability to analyze financial data and contribute to long-term reserve planning.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.