Post job

Hilton Grand Vacations jobs in Washington, DC

- 146 jobs
  • Vacation Sales Ambassador

    Hilton Grand Vacations 4.8company rating

    Hilton Grand Vacations job in Washington, DC

    Are you a motivated and ambitious individual with a passion for sales? Do you thrive in a fast-paced, competitive environment? If so, we have an outstanding opportunity for you to join our world-class team at Hilton Grand Vacations as a Vacation Sales Ambassador. Be part of Hilton Grand Vacations, where we strive to provide flawless vacation experiences to our valued customers. As a Vacation Sales Ambassador, your role will be crucial in promoting and selling our world-class vacation packages to guests inside Hilton branded Hotels. We offer comprehensive training and proven sales techniques to equip you for success in this role. Competitive earnings package with the income potential of $85K and above. Our top performers in 2025 averaged over $120K! What We Offer: * Competitive compensation: An attractive earnings package with high-income potential. * Comprehensive benefits: Health, dental, vision, and retirement plans to support your well-being. * Career growth opportunities: A clear path for advancement within Hilton Grand Vacations, with opportunities to expand your skills and career. * An inclusive and collaborative work environment: An encouraging team culture that values diversity and collaboration. Join Hilton Grand Vacations and become part of a team that is committed to delivering outstanding vacation experiences. We look forward to welcoming you to our world-class organization and supporting your journey to success. * Persuasively present and sell vacation ownership packages to potential customers, ensuring a high level of happiness and engagement. * Build and maintain relationships: Establish and maintain positive relationships with guests and team members, encouraging a collaborative and inclusive environment. * Achieve and exceed sales targets: Set ambitious goals and work diligently to meet and surpass sales targets, contributing to the overall success of the team. * Provide exceptional customer service: Deliver an outstanding customer experience by understanding the needs of guests and offering tailored solutions that meet their vacation dreams. * Participate in training programs: Engage in ongoing training and development programs to improve your sales skills and product knowledge, ensuring you stay ahead in a competitive market. * Follow up with leads: Strictly follow up with potential clients and leads to ensure a seamless and successful sales process. * Proven sales experience: At least 2 years of sales experience, preferably in the vacation ownership or hospitality industry. * Outstanding communication abilities: Strong verbal and written abilities to effectively engage with guests and team members. * Positive attitude and enthusiastic personality: A can-do attitude and the ability to encourage guests and colleagues alike. * Ability to work flexible hours: Be available to work evenings, weekends, and holidays as needed to meet the demands of our guests. * Proficient in relevant software: Basic proficiency with CRM tools and other sales-related software. * High school diploma or equivalent experience: Demonstrating the necessary foundational skills for success.
    $85k-120k yearly 4d ago
  • TO In House

    Hilton Grand Vacations 4.8company rating

    Hilton Grand Vacations job in Washington, DC

    Only Remarkable People Can Create Exceptional Moments! Come be a part of making memories. We are looking for In-house Sales Professionals and welcome you to be a part of the Washington, DC team. Washington, DC, is a city where history, culture, and innovation converge. As the nation's capital, it offers a unique blend of global influence, thriving industries, and rich cultural experiences. From world-renowned museums and performing arts to vibrant neighborhoods and diverse culinary scenes, D.C. is both dynamic and inspiring. It is a hub for policy, business, technology, and international relations, attracting professionals who want to make an impact. With its beautiful architecture, abundant green spaces, and a community that values progress and connection, Washington, D.C. provides an exceptional backdrop for both career growth and quality of life. ABOUT US Lead future and existing Club Members to their ultimate vacation lifestyle by joining our world-class Sales Team. With more than 300,000 Club Members, a remarkable global presence, and In House Sales Professionals, Hilton Grand Vacations welcomes you to be a part of the travel opportunities to suit nearly every vacation type and interest. Hilton Grand Vacations offers high-income potential for top-performing sales associates. Top Sales Executives have a passion for our vacation ownership program, a desire to help discerning travelers explore the world, and they are adept at explaining the benefits of the Hilton Grand Vacations experience to potential Club Members. Join a team where success is rewarded and growth is guaranteed. We're looking for driven and personable Vacation Ownership Sales Professionals to join our expanding Hilton Grand Vacations team in beautiful Washington DC. ABOUT THE JOB Hilton Grand Vacations Washington, DC, is hiring In-house Sales Leader. You'll play a pivotal role in leading a team that showcases the luxurious offerings of HGV, making dreams of unforgettable vacations come true. Here's why you'll love it here! * Excellent benefits that start Day One (medical, dental, and vision)! * 401(k) with Employer matching * Employee Stock Purchase Program * Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation * Our Go Hilton Team Member Travel Program offers Team Member and family travel discounts * Perks at Work Discount Program * And so much more! Responsibilities As a Sales Leader In-House, you would be responsible for performing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards: * Generate maximum sales efficiency while maintaining or exceeding targeted net sales volume. * Promote and support branded Hilton Grand Vacations and Hilton Club culture. * Assist with supervision and lead all aspects of sales line through mentoring, modeling and reinforcing effective sales and customer service practices, behaviors and results. * Must maintain a professional and personal image that upholds the HGV standards of integrity, quality, and service to customers. ABOUT YOU DC Real Estate License Required Proven track record of outstanding results in timeshare sales. * Able to work on a flexible schedule including nights, weekends and holidays. * High School diploma or equivalent. * * It would be helpful in this position for you to demonstrate the following capabilities and distinctions: * 2+ years' experience mentoring, coaching or supervising team members. * 2+ years of proven front-to-back sales experience within timeshare sales. * Prior experience closing sales or sales management experience. * On our own, we're outstanding. With you, we're extraordinary. As part of our sales team, your passion for building customer relationships is what creates exceptional moments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $41k-52k yearly est. 6d ago
  • Manager, Quality Assurance

    Hilton 4.5company rating

    Washington, DC job

    _\*\*\*This position will be Remote, but with a preference for candidates in Colorado, Texas, North Carolina, and Tennessee\*\*\*_ This is your chance to be part of an in\-house Brands team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, for all of Hilton's unique brands\! Are you passionate about partnering with hotel leaders to uphold Brand Standards and elevate the guest experience? As a Manager, Quality Assurance \(QA\) Auditor, you'll help strengthen and grow Hilton's portfolio\. Reporting to the Area Manager, Quality Assurance, you will oversee a territory of 100 hotels, conducting comprehensive audits to ensure cleanliness, safety, and adherence to brand standards\. You'll travel to perform on\-site evaluations, review findings with property leadership, and provide actionable insights\. You'll also prepare detailed reports with supporting images for internal analysis, helping protect the integrity of our Brands and maintain exceptional guest satisfaction\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Perform routine Quality Assurance evaluations\. + Apply your knowledge of product replacement cycles, renovations, and physical upgrades to maintain Brand Standards\. + Navigate complex situations with a solutions\-oriented mindset, maintaining Brand integrity while balancing owner and partner expectations\. + Address inquiries and communications made internally, both verbally and in written communications\. + Participate in Consistency exercises\. + Monitor expenses incurred from travel completed/scheduled, both based on monthly and yearly goals\. + Participate in activities outside of QA to gain a better knowledge of other departments\. **How you will collaborate with others:** + Work with senior leaders and property teams to foster positive, productive relationships\. + Communicate with Quality Auditors, Area Managers in QA, Directors, Senior Directors, Vice Presidents, Brand Teams, Design and Construction, and Human Resources, Owners, and Management Company Reps to answer inquiries about Brand Standard compliance, QA, Brand protocol, procedures, and Improvement Plans\. + Effectively communicate and coordinate independently, demonstrating initiative and motivation while contributing to shared success\. **What projects you will take ownership of:** + Territory Management, Expense Management, Audits completed and annual goals\. + Coordinate upcoming activities such as travel plans and hotel scheduling, ensuring downtime work is completed and submitted by established deadlines\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Five \(5\) years of management experience in Hotel Operations + Three \(3\) years of experience as a General Manager, Executive Committee Member, or Director + Valid Driver's license + Travel 90% of the time **It would be useful if you have:** + BA/BS Bachelor's Degree + Fluency in a foreign language + Food Safety certification + Project management skills + Working knowledge of product replacement cycles, renovations and physical upgrades + Problem resolution and consulting skills to mitigate potential conflicts/issues with general managers, owners, and internal customers while upholding the integrity of the brand + Current resident in the states of CO, TX, NC, TN **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $75,000 \- $110,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Brands_ **Title:** _Manager, Quality Assurance_ **Location:** _null_ **Requisition ID:** _COR015H7_ **EOE/AA/Disabled/Veterans**
    $75k-110k yearly 26d ago
  • Event Manager - Waldorf Astoria Washington DC

    Hilton 4.5company rating

    Washington, DC job

    EOE/AA/Disabled/Veterans Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as an Event Manager. The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC - reclaiming its position as one of Washington, D.C.'s preeminent addresses where all are welcome. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars, this is the new home for Washington, D.C.'s most consequential events, groundbreaking meetings, and unforgettable experiences. Want to learn more? Hotel Website, Facebook, Instagram What will I be doing? As an Event Manager, you will be responsible for event execution between the hotel and the customer during the meeting or event. Acts as liaison between the customer and the hotel by directing each department within the hotel as to their specific role in the on-site event. Successful achievement of this goal will ultimately result in a major contribution to the re-booking of the business for future dates. Maximizes revenues through effective up-selling of products and services. Serve as the event planner primary contact during event on property and is responsible for his/her experience. Specifically, your essential functions will be to perform the following tasks to the highest standards: Provide direction and supervision to affected departments and team members during the execution of meeting and/or event. Directly serve on site group and catering customers in a proactive manner. To organize, plan and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone, email, written documents or in person. Demonstrate knowledge of job systems, products, booking systems, and processes. Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. Selling and influencing both internal and external clients. Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. Participate in customer site inspections and assist with the sales process as necessary. Other duties as necessary based on business needs Regular attendance Classification\: Full Time Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate\: The annual salary range for this role is $68,000 - $75,000 and is based on applicable and specialized experience and location. Medical Insurance Coverage Available - for you and your family What are we looking for? • Minimum Years of Experience\: one (1) year Hospitality related experience at manager level. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Knowledge of the hotel property management systems (Delphi.fdc) • Significant experience in revenue management or a similar analytical role • Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE) Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-MD1
    $68k-75k yearly Auto-Apply 60d+ ago
  • Guest Service Agent - Washington Hilton

    Hilton 4.5company rating

    Washington, DC job

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Washington Hilton is seeking a full-time Guest Service Agent to join their Front Office team! This 1107-room property is within blocks of Dupont Circle and Adams Morgan, with The White House and National Mall less than two miles away! The ideal candidate will hold comparable Front Desk experience or a min of 6months of customer service experience and have full availability to work the ever-changing schedule of hospitality, which includes overnight shifts. This is a fantastic opportunity for those seeking to begin their hospitality career. Shift Pattern\: flexibility with AM, PM and overnight shifts, with mostly overnight shifts starting at 11.15PM and ending at 6.45AM and PM shifts starting as early as 2.45PM and ending as late as 11.15PM. Availability for weekends and holidays is required. Pay Rate\: $29.30 per hour, plus incentives Medical Insurance Coverage available - for you and your family! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Guest Service Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests EOE/AA/Disabled/Veterans
    $29.3 hourly Auto-Apply 59d ago
  • Busperson, Four Oaks - Washington Hilton

    Hilton Worldwide 4.5company rating

    Washington, DC job

    Washington Hilton is looking for a Busperson to join the team at Four Oaks! The Washington Hilton, which has 1,107 rooms is located less than 2 miles away from The White House and National Mall. Our 30+ team members report to the Director of Food and Beverage. Our Four Oaks restaurant is open from 6:30AM-2:00PM daily. The ideal candidate holds 1+ years experience as a Busperson in a restaurant and 1 year experience in customer service. They should have a friendly/outgoing personality, a great approach to teamwork and a genuine passion for delivering exceptional customer service. Previous restaurant and hotel experience is preferred. Shift Pattern: AM /MID shifts (weekday, weekend, and holidays) Rate of Pay: $23.13 per hour Medical Insurance Coverage Available - for you and your family. The Benefits - Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: * Go Hilton travel program: 100 nights of discounted travel * Access to your pay when you need it through DailyPay * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! * Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications * Flexible shifts and days off * Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care * Mental health resources including free counseling through our Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * 401K plan and company match to help save for your retirement * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. * Ensure tableware is in good and working condition and report any defects for repair * Stock, maintain and clean designated food station(s) * Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. * Retrieve and transport dirty tableware to dishwashing area * Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $23.1 hourly 11d ago
  • Steward - Conrad Washington, DC

    Hilton Worldwide 4.5company rating

    Washington, DC job

    Stay inspired by joining the stunning Conrad hotel located in the heart of urban DC as a Steward! This stylish and sophisticated Forbes 4-Star hotel has brought a new standard of luxury to DC with 360 rooms, 32,000 square feet of banquet space, and 5 food and beverage outlets. This includes a signature restaurant, rooftop bar, lobby bar, club lounge, and in-room dining. * Classification: Full-Time * Shift: Various - must have availability to work weekdays, weekends, and holidays. * Pay Rate: $29 per hour plus benefits. Want to learn more? Hotel Website, Facebook, Instagram What will I be doing? As a Steward, you would be responsible for transporting and cleaning cooking utensils and serviceware in the hotelメs continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: * Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils * Scrub pots and pans * Burnish, de-tarnish and polish silver * Stock and maintain supplies and equipment * Perform cleaning duties including, but not limited to, mopping and removing trash * Transport and store clean serviceware * Train other stewards, as needed * Prepare and place clean serviceware for events and functions What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Health insurance * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Go Hilton travel discount program * Best-in-Class Paid Time Off (PTO) * Supportive parental leave * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) * Please note, benefits may vary depending on the classification and union status of the position.
    $29 hourly 3d ago
  • Bellperson - Embassy Suites by Hilton Crystal City

    Hilton Worldwide 4.5company rating

    Arlington, VA job

    The Embassy Suites by Hilton Crystal City National Airport is looking for a Bellperson to join their guest services team! This beautiful, 269-suite hotel is less than two miles from Reagan National Airport within a mile of the Pentagon City, Crystal City Shops, and the Pentagon City Metro station. The ideal candidate for this position will have previous hospitality experience, a warm and friendly personality, and strong work ethic. Shift Pattern: candidates should be available to work morning and evening shifts between the hours of 7 am and 11 pm any day of the week/weekends/holidays as needed Pay Rate: $18.91 per hour The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: * Access to your pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental Health Resources * Best-in-Class Paid Time Off (PTO) * Go Hilton travel discount program * Supportive parental leave * Matching 401(k) * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Greet and escort arriving and departing guests to and from their accommodations * Retrieve and transport guest luggage * Inspect guest rooms and acquaint guests with these rooms and their features * Respond to guest inquiries and requests in a timely, friendly and efficient manner * Organize and store luggage, as needed, according to guidelines * Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments * Ensure messages and faxes are regularly delivered throughout the day * Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed * Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed * Assist in the maintenance, appearance and functionality of equipment What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $18.9 hourly 11d ago
  • Director HR Consulting

    Hilton Worldwide 4.5company rating

    Tysons Corner, VA job

    * This role is based at our corporate office in McLean, VA* This is your chance to be part of a Corporate Human Resources team at a top global hospitality company! As a Director, HR Consulting, you will partner with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members. On the HR Consulting team reporting to Sr Director, HR Consulting you will lead strategic planning and execution for talent development, management, and organizational design within the Development Organization. Your role encompasses overseeing HR advisory activities, driving talent-related projects and initiatives, and ensuring effective talent development across the business. Additionally, you will contribute to the enhancement of Hilton's HR toolkit and global talent practices. HOW WE WILL SUPPORT YOU Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: * Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Paid parental leave for eligible Team Members, including partners and adoptive parents * Mental health resources including free counseling through our Employee Assistance Program * Paid Time Off (PTO) * Learn more about the rest of our benefits At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate. Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans. HOW YOU WILL MAKE AN IMPACT Your role is important and below are some of the fundamental job duties that make your work unique. What your day-to-day will be like: * Align HR strategy and processes with the business' strategic and operating goals. * Craft short and long-term HR plans and initiatives to drive business strategies and promote a unified company culture. * Build focused organizational development plans with your business partners, including workforce planning, talent management, performance management and organizational planning. * Utilize HR planning models to identify competency, knowledge and talent gaps and run programs to fill gaps and build a strong talent pool. * Execute special projects as directed by the Sr Director, HR Consulting for the Group and implement Human Resources policies and procedures. * Formally and informally, lead the HR team, building organizational capability and effectiveness; indirectly lead other staff members conducting projects to support the enterprise. * Ensure mandated compliance on all legal and financial requirements as per relevant legislation and Hilton Worldwide policy. * Identify critical areas for the analysis, development, and implementation of integrated HR solutions that support your client's global business strategy. * Manage status updates and build strategic creative presentations aimed at informing and engaging partners. * Advise on all areas of HR support. How you will collaborate with others: * Support your key clients regarding organizational structure or job changes, and make recommendations to ensure consistency for position descriptions, and salaries. * Inspire a culture of accountability. * Ensure positive partnerships with HR Center of Excellence (COE) groups, including Benefits, Compensation, Team Member Relations, Learning and Development, Recruiting, and HR Analytics to provide client solutions. * Partner with Legal and Finance departments and governmental agencies to respond to information requests. * Support business partners regarding organizational structure or job changes, applying your analytical experience to make recommendations on talent management, succession, turnover reporting, position descriptions, salaries, and job changes. What deliverables you will take ownership of: * Building partnerships with key stakeholders, you will gain deep insights into short and long-term business objectives. Your input will help shape business strategy by evaluating the people-related risks and opportunities, leveraging organizational strengths, and addressing constraints within the current framework. WHY YOU'LL BE A GREAT FIT You have these minimum qualifications: * Seven (7) years of experience working in a large, global, corporate, matrixed environment * Four (4) years of management experience * Three (3) years of experience developing HR strategy that is aligned with the critical priorities of the business * Three (3) years of consulting, project management (PM), or Change Management experience * Travel as needed It would be useful if you have: * BA/BS Bachelor's Degree or MS/MA Master's Degree * Experience in Hospitality industry * Senior Professional in Human Resources (SPHR) Certification * Broad global understanding of relevant employment legislation * Experience with Oracle, PeopleSoft, and Success Factors WHAT IT IS LIKE WORKING FOR HILTON Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
    $71k-98k yearly est. 22d ago
  • Rooms Coordinator - Washington Hilton

    Hilton Worldwide 4.5company rating

    Washington, DC job

    The Washington Hilton is looking for a Rooms Coordinator team! Find this historic hotel, which features 1,107 rooms, within blocks of Dupont Circle and Adams Morgan. The White House and National Mall are less than two miles away. We feature a seasonal outdoor pool deck complete with fire pits and a kids pool. The ideal candidate for this position will have previous leadership experience in front office and housekeeping, experience using OnQ, and full availability including overnights, holidays, and weekends. Shift Pattern: Housekeeping Coordinator (Friday and Saturday - 6AM-2:30PM) & 2 days in Front Office (full availability needed on these days including overnights, holidays, and weekends) Pay Rate: $27.70 per hour What are the benefits of working for Hilton? Hilton is proud to have an award-winning workplace culture ranking #1 Best Workplace by Great Place to Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: * Access to your pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental Health Resources * Best-in-Class Paid Time Off (PTO) * Go Hilton travel discount program * Supportive parental leave * Matching 401(k) * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Rooms Coordinator, you would be responsible for overseeing operations in the housekeeping and front office departments. Specifically, you would be responsible for performing the following tasks to the highest standards: Housekeeping: * Provides support for the Housekeeping Room Attendants, Houseman, Supervisors and Management team by coordinating all of the daily work assignments and guest requests of the daily operation. * Monitor daily room assignments and unassigned rooms, ensuring that all VIP, site rooms, room changes and pending rooms are completed in a timely manner and communicated to the Front Office/Housekeeping Management. * Daily duties will consist of preparing and distribution of assignments, checklists and reports for Room Attendants, Supervisors, and Housemen, updating the white board with pertinent information for the day, preparing the next day's daily, and recording attendance for the department. * Ensure all necessary supplies are available at the coordinator desk and all daily/weekly and monthly paperwork is filed and stored correctly. Front Office: * Responsible for all pre-registration, room blocks, and handling all special reservation requests for individuals and groups. * Prepares all VIP key packets and makes special arrangements as needed. * Resolve customer complaints by conducting thorough research of the situation and the most effective resolution. Authorize revenue allowances * Ensure that rates, comments, special/guest requests are set-up correctly. Ensure routing, prepare daily reports, and no-shows are processed according to the event manager. #LI-LG1 What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all. Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit ************************ If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.
    $27.7 hourly 2d ago
  • Senior Catering Manager - Embassy Suites Washington DC Convention Center

    Hilton Worldwide 4.5company rating

    Washington, DC job

    The Embassy Suites Washington D.C. Convention Center is looking for their next Senior Catering Manager. The hotel is conveniently located in downtown Washington DC just 1.5 blocks from the Washington DC Convention Center between the White House and the Capital Building. The hotel features 388 guestrooms; 10,665 square feet of meeting space and amenities and location makes this convention center hotel perfect for both leisure and business travelers. Our ideal candidate has at least 1-2 years of experience in a similar property, working in roles such as Catering Sales Coordinator or Manager. They demonstrate strong administrative skills, including proficiency in Microsoft Office, and possess a solid understanding of hotel operations and departmental functions. Prior experience in group sales and event coordination is highly preferred. Pay Range: $34.00 - $38.50 per hour, based on experience and participation in the Hilton Sales Incentive plan. Shift Pattern: Office hours are 8:30 AM to 5:00 PM, with required flexibility to accommodate varying schedules, including weekends and holidays. The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* * 401K plan and company match to help save for your retirement * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As Senior Catering Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high-level service throughout the contracting, pre-event, event, and post-event phases of events. This position primarily handles complex social events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience. May support and act on the behalf of the Director of Catering and Events Specifically, your essential functions will be to perform the following tasks to the highest standards: * To organize, plan and prioritize your duties by developing plans and goals. * Timely communication to internal and external clients via telephone, email, written documents or in person. * Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. * Demonstrate knowledge of job systems, products, systems, and processes. * Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. * Selling and influencing both internal and external clients. * Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. * Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. * Participate in customer site inspections and assist with the sales process as necessary. * Other duties as necessary based on business needs. * Regular attendance. #LI-ZR1 What are we looking for? It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Knowledge of the hotel property management systems (Delphi.fdc) * Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE) Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $34-38.5 hourly 2d ago
  • Area Director of Sales and Marketing - DoubleTree Crystal City, Embassy Suites Crystal City and Hilton Arlington National Landing

    Hilton 4.5company rating

    Arlington, VA job

    As the Complex Director of Sales & Marketing for DoubleTree, Embassy Suites Crystal City and National Landing, you will be responsible for overseeing commercial strategies for your hotels. Your goal is to improve the performance of the asset by connecting strategy and business processes. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's “commercial engine” and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a ”predictive and prescriptive” approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals. In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills. Strategy: Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets Develop and execute departmental expense budget and forecasts Develop and maintain detailed and real-time knowledge of all competitor and market activity Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program) Leadership: Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all sales and marketing roles Lead, engage, and develop team members, including ongoing performance development and Career Development Plans Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Marketing Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans) In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses) Liaise with Hilton Worldwide Sales, regional support and brand teams Build strong relationships with CVB, community influencers and 3rd party travel partners High level of engagement with customers from all sales segments Support of team's high-impact site visits and pre-convention meetings Support of sales managers sales travel into feeder markets What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Hotel Sales, Catering or Marketing Experience Leadership management Experience Ability to travel Experience in hotel management, or related industry, essential Highly professional presentations and communication (oral and written) skills Proficiency with standard Microsoft Office Ability to perform critical analysis It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Four-year college degree preferred Adaptable experience with business strategy, business planning, and business plan development Ability to speak multiple languages Multiple Brand experience Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! #LI-TA1 #LI-TA1
    $79k-118k yearly est. 8d ago
  • Houseperson Banquet - The Willard InterContinental Washington

    Intercontinental Hotels Group 3.9company rating

    Washington, DC job

    About Us IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True Hospitality for Good - comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights. Five visionary brands - InterContinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels - make up our luxury collection. Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travelers in over 430 hotels and resorts in 100 countries around the world. Having recently added a host of incredible properties to our portfolio, we now stand as one of the world's leading luxury operators. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests unforgettable and unparalleled experiences. About the hotel The Willard InterContinental Washington, DC is one of the most iconic hotels in the Nation's Capital. Since 1818, the Willard InterContinental Hotel has played host to the world's social and political elite. Often referred to as the 'Residence of Presidents', The Willard has welcomed U.S. presidents, foreign dignitaries and celebrities, as well as has been the site of many historic moments in U.S. history. Located in the heart of the nation's capital on Pennsylvania Avenue, the Willard continues to be the hotel of choice for heads of state and leaders of the world's business, cultural, social and political sectors. About the Banquet Houseperson position First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Banquet Houseperson who can set-up and break down banquet space, clean and maintain corridors, .and anticipate every request to make our guests feel right at home. A little taste of your day-to-day Every day is different, but you'll mostly be: * Clean, store, and secure in an organized manner all tables, chairs, and audio-visual equipment, platforms/stages and other equipment used for banquet functions. * Maintain cleanliness of banquet rooms, banquet hallways, and storage and service areas. * May refresh room during breaks (replenish supplies, water pitchers, etc.) * Set-up and/or break-down tables, chairs, audio visual equipment and platforms/stages and other equipment as specified by group requirements. Set-up table linens, skirting and tabletop items (water pitchers, glasses, supplies, etc.) * May retrieve clean linen and skirting and stock in storage areas. * May pick-up and deliver all boxes and materials (flip charts, easels, blackboards, etc.) for function. What we need from you * Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to * Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories * Fluency in the local language - extra language skills would be great, but not essential * Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computer skills What you can expect from us We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. The hourly pay rate for this role is $26.27. This rate is only applicable for jobs to be performed in Washington, DC. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. You can apply for this role through the link below (or through the internal career site if you are a current employee). Note: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives. IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family. At IHG Hotels & Resorts, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey? Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
    $26.3 hourly Auto-Apply 39d ago
  • Senior Manager Corporate Procurement

    Hilton Worldwide 4.5company rating

    Tysons Corner, VA job

    * This role is based at our corporate office in McLean, VA* This is your chance to be part of our in-house Hilton Supply Management (HSM) team that supports our brands, owners, and operators! HSM has transformed how supply chain and procurement add value to the hospitality industry with over 13 billion dollars of spend influence, over 3000 suppliers under management, and ensuring the support of our supplier diversity and responsible sourcing goals. As a Senior Manager, Corporate Procurement reporting to the Director, Corporate Procurement, you will support Hilton by partnering with our Marketing, HR, and Brands teams to help influence and guide programs with unique and distinctive services. You will manage the strategic sourcing of indirect corporate spending across the Marketing, HR, and Brand functions, build the partnership with Finance and assist our extendable Group Purchasing Organization agreements outside of Technology services. Together, you will improve the development and coordination of these spend categories to advance our goals with supplier partners while collaborating with internal and external partners. HOW WE WILL SUPPORT YOU Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: * Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Paid parental leave for eligible Team Members, including partners and adoptive parents * Mental health resources including free counseling through our Employee Assistance Program * Paid Time Off (PTO) * Learn more about the rest of our benefits At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate. Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans. HOW YOU WILL MAKE AN IMPACT What your day-to-day will be like: * Use expertise in category management to develop and execute strategies for spend categories, evaluating efforts to ensure the effectiveness and cost-efficiency of large supplier contracts and projects. * Lead and facilitate the complete RFx process while managing multiple projects and providing routine status updates to stakeholders. * Lead contractual negotiation and execution activities with in-house legal for all key partner sourcing needs. * Demonstrate excellent presentation and speaking skills to engage and effectively support business functional leaders while cultivating partnerships with important supplier partners. How you will collaborate with others: * You will partner with cross-functional Team Members to enhance adherence to Procurement processes. * Provide a data-led approach to assist supplier analyses and RFx capability comparisons. What projects you will take ownership of: * End to end project management across noted areas of responsibility. * Driving cost efficiency initiatives where available across vendor agreements. * Identifying distinct contractual opportunities to support our GPO community. WHY YOU'LL BE A GREAT FIT You have these minimum qualifications: * Seven (7) years of Indirect Procurement, Supply Chain, Strategic Sourcing, and/or Management Consulting experience * Two (2) years of experience in sourcing and contract negotiations * Experience with advanced Excel features to analyze large sets of data * Experience working within a large, global, matrixed organization * Experience with Coupa or other leading procurement platforms It would be useful if you have: * MA/MS/MBA Master's Degree * Five (5) years of business or strategy consulting experience * Hospitality Industry or Brand experience WHAT IT IS LIKE WORKING FOR HILTON Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
    $84k-112k yearly est. 25d ago
  • Event Manager - Embassy Suites Washington DC Convention Center

    Hilton Worldwide 4.5company rating

    Washington, DC job

    The Embassy Suites Washington D.C. Convention Center is looking for their next Event Manager. The hotel is conveniently located in downtown Washington DC just 1.5 blocks from the Washington DC Convention Center between the White House and the Capital Building. The hotel features 388 guestrooms; 10,665 square feet of meeting space and amenities and location makes this convention center hotel perfect for both leisure and business travelers. Our ideal candidate is responsible for collaborating with clients to plan their events and effectively communicate their needs to the hotel, ensuring a successful and memorable experience. They possess exceptional communication skills, excel at multitasking, adapt easily to change, and maintain full flexibility in their schedule. Pay Range: $28.00 to $33.50 per hour, based on experience and has participation in the Hilton Sales Incentive plan. Shift Pattern: Office hours are 8:30 AM to 5:00 PM, with required flexibility to accommodate varying schedules, including weekends and holidays. The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* * 401K plan and company match to help save for your retirement * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As an Event Manager you will be responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner primary contact following turnover on property and is responsible for his/her experience. Specifically, your essential functions will be to perform the following tasks to the highest standards: * To organize, plan and prioritize your duties by developing plans and goals. * Timely communication to internal and external clients via telephone, email, written documents or in person. * Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. * Demonstrate knowledge of job systems, products, booking systems, and processes. * Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. * Selling and influencing both internal and external clients. * Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. * Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. * Participate in customer site inspections and assist with the sales process as necessary. * Other duties as necessary #LI-ZR1 What are we looking for? * Minimum Years of Experience: one (1) year Hospitality related experience at manager level. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Knowledge of the hotel property management systems (Delphi.fdc) * Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE) Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $28-33.5 hourly 2d ago
  • Steward / Dishwasher - Waldorf Astoria Washington DC

    Hilton 4.5company rating

    Washington, DC job

    EOE/AA/Disabled/Veterans Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as a Steward on the Food and Beverage Team! The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC - reclaiming its position as one of Washington, D.C.'s preeminent addresses where all are welcome. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars, this is the new home for Washington, D.C.'s most consequential events, groundbreaking meetings, and unforgettable experiences. Shift: Various - must be available to work weekdays, weekends, and holidays. Pay Rate\: The pay rate for this role is $29.00 per hour Union Position: This position is part of the Local 25 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week. Want to learn more? Hotel Website, Facebook, Instagram What will I be doing? As a Steward, you would be responsible for transporting and cleaning cooking utensils and serviceware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils Scrub pots and pans Burnish, de-tarnish and polish silver Stock and maintain supplies and equipment Perform cleaning duties including, but not limited to, mopping and removing trash Transport and store clean serviceware Train other stewards, as needed Prepare and place clean serviceware for events and functions What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable #LI-TB1
    $29 hourly Auto-Apply 60d+ ago
  • Guest Service Agent - Embassy Suites by Hilton Alexandria Old Town

    Hilton Worldwide 4.5company rating

    Alexandria, VA job

    Embassy Suites by Hilton Alexandria Old Town is searching for a full-time Guest Service Agent to join their Front Office team! Steps from bustling King Street, the hotel is across from the King Street Metro Station, providing easy access to Downtown Washington, DC attractions. The ideal candidate will hold comparable experience in customer service and have full availability to work the ever-changing schedule of hospitality. This is a fantastic opportunity for those seeking to begin their hospitality career. Shift Pattern: Full availability is needed including weekdays, weekends, and holidays, with shifts starting as early as 7:00AM and ending as late as 11:30PM. Pay Rate: $22.07 per hour, plus opportunities for incentives. The Benefits: Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to your pay when you need it through DailyPay * Medical insurance coverage for you and your family * Mental health resources * Best-in-class paid time off (PTO) * Go Hilton travel discount program * Supportive parental leave * Matching 401(k) * Employee stock purchase program (ESPP) with a 15% discount * Debt-free education: Access to a variety of educational credentials, including college degrees, professional certificates, and more * Career growth and development opportunities * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending on property-specific terms and conditions of employment and the collective bargaining agreement, if applicable. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her * Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards * Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries * Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy * Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner * Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction * Receive, input, retrieve and relay messages to guests What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $22.1 hourly 4d ago
  • Manager in Training

    Hilton Grand Vacations 4.8company rating

    Hilton Grand Vacations job in Severn, MD

    As a Manager in Training you would be responsible for: The Retail Marketing team markets and sells our affordable, family friendly mini vacation packages through our retail locations based in Bass Pro Shops and Cabela's throughout the country. No industry experience needed; we will train you. We're looking for outgoing energetic people who can communicate with anyone. Desire and drive are most important. Must believe in the Power of Vacation and wish to share happiness with our customers while representing Hilton Grand Vacations. The focus for this position is to develop into a future Retail Marketing leader for our company. As an M.I.T. you will be responsible for assisting with day-to-day operations and success of the team at the kiosk located within our retail partner locations. The M.I.T. will help set the tone by embracing our core values, assist with supervising a team of usually 6-12 associates, and act as a manager-on-duty as needed. Flexibility to provide coverage at other stores within the assigned market as needed and adaptability to working with various teams will prepare you for future management opportunities. You will learn how to manage a team of associates, while also providing operational support to multiple teams across the organization. Additionally, you will have the opportunity to work closely with leadership, developing impactful relationships to help build you career and professional brand. The goal for an M.I.T. is to acquire the ability to coach behaviors to cultivate a high performing team that meets or exceeds goals while mastering our favorite motto. As a Manager in Training you would be responsible for: * Provide remarkable and memorable customer care while fulfilling the vacation needs of every customer; role model ideal behaviors to ensure the team maintains the same high standard. * Maintain a positive relationship with the retail partner management team and their associates; be a good steward of the retail partner's brand and coach the team to maintain the same high standard. * Assist with operational execution including the work, performance and behavior of Sales Representatives and Guest Service Representatives, if applicable. * Support Area Director with talent acquisition responsibilities as needed including reviewing resumes, observing interviews, and providing feedback about the applicant. * Coach associates on all steps of the sales journey, provide feedback, and keep Area Director informed on observations. * Develop a keen understanding of the various Marketing functions both in a production environment and from a support/operational perspective. * Produce and distribute efficient reports to track key sales & marketing metrics. * Engage with various business departments to ensure operational efficiency for areas such as Legal/Compliance, IT, and HR/Compensation. Why do Team Members Like Working for us? * Full Benefits while only working 30 Hours per week (health, vision, dental, PTO, 401k match up to 5%) * UNCAPPED commission * Unlimited Growth Potential * Referral Bonus To fulfill this role successfully, you must possess the following minimum qualifications and experience: * No experience necessary * Must be a self-starter with a strong work ethic and eager to learn * Seeking candidates who are innovative, solution-focused, and that possess a keen attention to detail * Great networking and communication skills are a must It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Previous sales, marketing or customer service experience is preferred When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $54k-71k yearly est. 9d ago
  • Bellperson - Embassy Suites by Hilton Crystal City

    Hilton 4.5company rating

    Arlington, VA job

    TheEmbassy Suites by Hilton Crystal City National Airport \(********************************************************************************************************************************************************************************************* looking for a Bellperson to join their guest services team\! This beautiful, 269\-suite hotel is less than two miles from Reagan National Airport within a mile of the Pentagon City, Crystal City Shops, and the Pentagon City Metro station\. The ideal candidate for this position will have previous hospitality experience, a warm and friendly personality, and strong work ethic\. **Shift Pattern:** candidates should be available to work morning and evening shifts between the hours of 7 am and 11 pm any day of the week/weekends/holidays as needed **Pay Rate:** $18\.91 per hour **The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\. Hilton offers its eligible team members a comprehensive benefits package including: + Access to your pay when you need it through DailyPay + Medical Insurance Coverage - for you and your family + Mental Health Resources + Best\-in\-Class Paid Time Off \(PTO\) + Go Hilton travel discount program + Supportive parental leave + Matching 401\(k\) + Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount + Debt\-free education: Access to a wide variety of educational credentials \(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\) + Career growth and development + Team Member Resource Groups + Recognition and rewards programs \*Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\. **What will I be doing?** As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Greet and escort arriving and departing guests to and from their accommodations + Retrieve and transport guest luggage + Inspect guest rooms and acquaint guests with these rooms and their features + Respond to guest inquiries and requests in a timely, friendly and efficient manner + Organize and store luggage, as needed, according to guidelines + Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments + Ensure messages and faxes are regularly delivered throughout the day + Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed + Drives property\-designated vehicles to and from guest destinations such as guest room or local airport, as needed + Assist in the maintenance, appearance and functionality of equipment **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Bellperson \- Embassy Suites by Hilton Crystal City_ **Location:** _null_ **Requisition ID:** _HOT0C4Q2_ **EOE/AA/Disabled/Veterans**
    $18 hourly 11d ago
  • Vacation Sales Ambassador

    Hilton Grand Vacations 4.8company rating

    Hilton Grand Vacations job in Severn, MD

    Do you love the outdoors and enjoy helping others plan their next great adventure? Join Hilton Grand Vacations as a Vacation Sales Ambassador inside Bass Pro Shops, where you'll connect with guests and introduce them to exciting vacation ownership opportunities-all while representing a trusted brand in a fun, high-energy retail environment. Why Join Us? Because It's “Where You Belong”! Earning Potential: Market-leading base pay plus commission. Top performers in 2024 earned over $ 120,000! Day-One Benefits: Medical, Dental, Vision, 401(k), and Paid Time Off Team Member Travel Program: Enjoy discounted rates at incredible properties around the globe. Career Growth: Ongoing training and development to help you thrive Collaboration: Encouraging, unified, and uplifting-where every success is shared. Responsibilities Schedule Details: Our Vacation Sales Ambassadors must be available to work a flexible schedule, including nights, weekends, and holidays. What You'll Do Greet and engage with Bass Pro Shops customers to promote vacation ownership opportunities in a friendly and professional manner Deliver compelling presentations that highlight the benefits of vacation ownership Establish trust with guests and identify their travel interests and needs Meet or exceed individual and team sales goals Provide concierge-style service by recommending local attractions and offering discounted vacation packages Participate in training to sharpen your skills and stay informed on our offerings Qualifications What We're Looking For High school diploma or equivalent; college a plus Successful completion of a criminal background check 1 year sales experience is a plus, but a positive demeanor and willingness to learn are even more important Proven ability to communicate clearly and professionally with guests, team members, and leadership. Comfortable using a computer for everyday tasks Many of our top-performing sales professionals come from a wide range of industries, including finance, investments, real estate, luxury goods, fundraising, entrepreneurship, premium automotive sales, hospitality, and personal services We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $33k-48k yearly est. Auto-Apply 18d ago

Learn more about Hilton Grand Vacations jobs

Most common locations at Hilton Grand Vacations