Creative Director, Social
Hilton Worldwide Job In McLean, VA
* This role is based at our corporate office in McLean, VA* This is your chance to be part of Marketing team that attracts customers to Hilton through strong storytelling, top-rated rewards, and unique customer experiences and partnerships. As a Creative Director, Social you will support the team in increasing customer acquisition and retention, generate engagement through multi-channel marketing campaigns, and foster recognition of loyalty benefits. On the Global Creative Marketing & Design team reporting to VP, Global Creative Director, you will have the exciting responsibility of defining and creating Hilton's visual social media footprint across our brands. If you love pop culture, can wax poetic about your favorite viral moments, and have a distinct visual point of view, then this might be the role for you.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
* Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Paid parental leave for eligible Team Members, including partners and adoptive parents
* Mental health resources including free counseling through our Employee Assistance Program
* Paid Time Off (PTO)
* Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.
Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
* Partner closely with the VP of Global Creative and Head of Social to strategically push the creative vision of all brand campaigns and deliverables to completion, while meeting the business objectives with innovative social creative.
* Work on projects including social media campaign activations, social experiential moments, social creative strategy, content capture among other inspiring moments in culture.
How you will collaborate with others:
* Be a leader and a positive team member, work cross-functionally with our teams across our global platforms, and oversee and direct a team of designers on our global creative team.
* Work cross-functionally with Brand, Creative, Editorial, and Marketing teams, as well as agency partners.
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
* Ten (10) years of professional experience
* Eight (8) years of art direction experience with an emphasis on social content
* A compelling portfolio of distinctive work that elevates a brand's creative and social experience
* Operate at executive level - both mentoring, managing, and inspiring
* Extensive knowledge of channel best practices
* Exceptional presentation skills
* Experience leading successful photo and video production
* Travel, as needed (on average up to 20%)
It would be useful if you have:
* Global brand creative and social direction experience -both agency and in-house experience
* Experience creating social media activations for entertainment, consumer packaged goods, or hospitality industries
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
Busperson, Harth Restaurant - Hilton McLean Tysons Corner
Hilton Worldwide Job In McLean, VA
Our flagship property, Hilton McLean Tysons Corner, is searching for a Busperson to join their Food and Beverage team in the Harth Restaurant! This well known, high profile property is located directly adjacent to Hilton's headquarters in the bustling area of Tyson's Corner in McLean, Virginia. The beautiful 458 room property, boasts over 27,000 square feet of elegant meeting space and two food and beverage outlets.
The ideal candidate will have a positive attitude, will hold comparable experience in customer service and have full availability to work the ever-changing schedule of hospitality. This is a fantastic opportunity for those seeking to begin their hospitality career.
Shift Pattern: AM and PM shifts, as early as 6AM and ending as late as 11PM, weekends and holidays availability required.
Pay Rate: $22.62 per hour
The Benefits - Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune!
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
* Access to your pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental Health Resources
* Best-in-Class Paid Time Off (PTO
* Go Hilton travel discount program
* Supportive parental leave
* Matching 401(k)
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Set, clear and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
* Ensure tableware is in good and working condition and report any defects for repair
* Stock, maintain and clean designated food station(s) - Stock all service stations and assists food servers with table service.
* Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
* Retrieve and transport dirty tableware to dishwashing area
* Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Rooms Operations Manager
Chantilly, VA Job
Additional Information Job Number25009138 Job CategoryRooms & Guest Services Operations LocationWestfields Marriott Washington Dulles, 14750 Conference Center Drive, Chantilly, Virginia, United States, 20151VIEW ON MAP ScheduleFull Time Located Remotely?N
Position Type Management
JOB SUMMARY
Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Leading Room Operations Team
• Verifies that goals are being translated to the team as they relate to guest tracking and productivity.
• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
• Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
• Verifies that the team has the capabilities to meet expectations.
• Leads by example demonstrating self-confidence, energy and enthusiasm.
• Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.
Managing Property Rooms Operations Function(s)
• Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).
• Follows property specific second effort and recovery plan.
• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
• Takes proactive approaches when dealing with employee concerns.
• Extends professionalism and courtesy to employees at all times.
• Communicates/updates all goals and results with employees.
• Meets semiannually with staff on a one-to-one basis.
• Assists/teaches the team scheduling against guest and hours/occupied room goals.
• Performs hourly job functions as needed.
• Performs other duties, as assigned, to meet business needs.
Managing and Monitoring Activities that Affect the Guest Experience
• Understands the brand's service culture.
• Provides excellent customer service by being readily available/approachable for all guests.
• Strives to continually improve guest and employee satisfaction.
• Takes proactive approaches when dealing with guest concerns.
• Extends professionalism and courtesy to guests at all times.
• Responds timely to customer service department request.
• Verifies that all team members meet or exceed all hospitality requirements.
Managing Profitability
• Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).
• Verifies that a viable key control program is in place.
• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Strives to maximize the financial performance of the department.
Conducting Human Resources Activities
• Interviews and assists in making hiring decisions.
• Receives hiring recommendations from team supervisors.
• Verifies that orientations for new team members are thorough and completed in a timely fashion.
• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
• Celebrates successes and publicly recognizes the contributions of team members.
The salary range for this position is $59,000 to $77,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Pizza Hut Server
Lexington, VA Job
Server Benefits Include: -Weekly Pay -Daily Tips -Paid Training -Casual Uniforms -Paid Vacation -Flexible Hours -Employee Meal Benefit -Career Growth -Discounts for Verizon, AT&T, Firestone, Jiffy Lube and many, many more! -Tuition Discounts -GED Completion Program
-401K
Working at Pizza Hut is about making hungry people happy. It s about having fun, making new friends and earning extra cash.
As a Pizza Hut server, you can be the smiling face that greets and serves the customers.
Working with us will give you the financial rewards and flexibility to suit your lifestyle. You ll learn new things, get recognized for your efforts and learn skills that last a lifetime.
What are we looking for?
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You re a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key you re not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers.
You ve got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier and more fun with some teamwork.
And you re at least 18 years old.
Keep in mind, this is just basic information. You ll find out more after you apply. This is an independently-owned franchised restaurant.
This is an independently-owned franchised restaurant. We ve got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Daland Corporation and Pizza Hut. Apply today!
Senior Group Sales Manager
Remote or Reston, VA Job
The Senior Group Sales Manager is a fully competent individual who has experience in the sales process and operational function of a Hotel. Responsibilities include selling guest rooms, meeting space and other Hyatt services to group/convention customers from all business segments, managing accounts, conducting site inspections, and business development/revenue generation initiatives. Duties include preparing and presenting effective proposals, maintaining well organized documentation and reports, utilizing Hyatt systems to coordinate customer service and business requirements as appropriate. The Sr Group Sales Manager will also participate and may lead Sales & Events and other staff meetings. This person must be a self-motivated and results driven Manager that works effectively/successfully under pressure and in a team environment. Position does offer 20% remote work once candidate has completed required onboarding and training.
Pizza Hut Cook
Lexington, VA Job
Cook Benefits Include: -Weekly Pay -Paid Training -Casual Uniforms -Paid Vacation -Flexible Hours -Employee Meal Benefit -Career Growth -Pizza Hut Perks - Discounts for Verizon, AT&T, Firestone, Jiffy Lube & many, many more! -Tuition Discounts -GED Completion Program
-401K
Working at Pizza Hut is about making hungry people happy. It s about having fun, making new friends and earning extra cash.
As a Pizza Hut Cook, you can make things happen in the kitchen, making amazing food for our customers.
Working with us will give you the financial rewards and flexibility to suit your lifestyle. You ll learn new things, get recognized for your efforts and learn skills that last a lifetime.
What are we looking for?
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You re a fun and friendly person who values co-workers and customers and takes absolute pride in everything you do. Your attention to detail helps us prepare every pizza just right. Working great with the other cooks, managers, and servers helps you to get things done right.
You ve got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier and more fun with some teamwork.
You re at least 16 years old. This is a great first time job or it can be a lifetime career for cooks who just love to be in the kitchen.
Keep in mind, this is just basic information. You ll find out more after you apply. This is an independently-owned franchised restaurant.
This is an independently-owned franchised restaurant. We ve got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Daland Corporation and Pizza Hut. Apply today!
Maintenance Technician III
Arlington, VA Job
Additional Information Job Number24211127 Job CategoryEngineering & Facilities LocationCourtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States, 22202VIEW ON MAP ScheduleFull Time Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display advanced ability to read standard blue prints and electrical schematics concerning plumbing and HVAC. Display above average engineering operations skills and strong general mechanical ability. Display proficiency in at least three of the following categories, above average skills in three more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision. Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's. Use the Lockout/Tagout system before performing any maintenance work. Display advanced knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers as necessary. Display ability to perform Engineer on Duty responsibilities, including readings and rounds.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent and vocational or technical background.
Related Work Experience: Extensive experience and training in general maintenance, electrical or refrigeration, parts inventory and requisition, exterior and interior surface preparation and painting.
At least 2 years of hotel engineering/maintenance experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: Valid Driver's License
Universal Chlorofluorocarbon (CFC) Certification
Must meet applicable state and federal certification and/or licensing requirements.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Crew Member
Ashburn, VA Job
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
At Chipotle, we've created a better place to eat and work. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path - over 80% of our managers were promoted from Crew. We prepare real food by hand every day in our restaurants. No freezers, microwaves or can openers to be found.We'll provide the training you need to feel confident working at any station - grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and it's up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you have experience as a dishwasher, cashier, server, host, bartender, cook, prep cookor no experience at all, we're always looking for passionate and enthusiastic people to join our team. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today.
WHAT'S IN IT FOR YOU
* Tuition assistance (100% coverage for select degrees or up to $5,250/year)
* Free food (yes, really FREE)
* Medical, dental, and vision insurance
* Digital Tips
* Paid time off
* Holiday closures
* Competitive compensation
* Full and part-time opportunities
* Opportunities for advancement (80% of managers started as Crew)
WHAT YOU'LL BRING TO THE TABLE
* A friendly, enthusiastic attitude
* Passion for helping and serving others (both customers and team members)
* Desire to learn how to cook (a lot)
* Be at least 16 years old
* Ability to communicate in the primary language(s) of the work location
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit *****************
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
Job Number JR-2024-00000549 RefreshID JR-2024-00000549_20250106 StoreID 00781
Internal Travel Specialist (Remote Opportunity)
Remote or Milwaukee, WI Job
ALG Vacations and Trisept Milwaukee Office US - WI - Milwaukee Global Property & Guest Services Professional Staff/Corporate Full-time Yearly US Dollar (USD) pay basis Req ID: MIL000322 Share Internal Travel Specialist (Remote Opportunity) via Email **Summary**
ALG Vacations (ALGV), part of Hyatt, is widely recognized for providing the industry's leading leisure travel experience to destinations worldwide. As North America's leading vertically integrated travel, hospitality, and leisure management groups, we can oversee all aspects of the vacation- from the moment a guest books a trip to the time they return home. Serving more than three million passengers annually, each of our highly respected brands offers unique benefits and a wide portfolio of destinations.
Grow your career as an **Internal Travel Specialist** within ALG Vacations. In this role, you will play a key role in the colleague customer experience which has a direct impact on the customer and is linked to our company's shared values.
**Essential Functions:**
* Collaborate with colleagues to understand their travel needs and preferences, providing personalized assistance and guidance throughout the booking process. Utilize extensive knowledge of travel options and industry trends to recommend suitable travel arrangements, including accommodations, transportation, and activities.
* Manage incoming email promptly and effectively, providing comprehensive responses while maintaining a high level of professionalism and clarity in communications.
* Use VAX RezAgent, CRO, and TMP systems proficiently to confirm reservations, process payments and ensure seamless travel arrangements for colleagues.
* Communicate and uphold policies governing colleague vacation fulfillment, ensuring adherence to company guidelines and standards.
* Manage ALG's IATAN card program, managing card updates, processing applications and promptly addressing inquiries to facilitate colleagues' access to IATAN benefits.
* Collaborate with suppliers and the supplier engagement team in procuring discounted rates from suppliers for colleague benefits.
* Ensure Colleague Travel Policy and forms are regularly updated with current and accurate information and are aligned with company policies.
* Handle the processing of vacation and hotel prize giveaways won within ALG Vacations, ensuring a smooth and efficient redemption process for colleagues.
* Process all colleague supplier requests in a timely manner, maintaining a high level of responsiveness and efficiency in meeting their needs.
* Demonstrate a commitment to Hyatt core values.
**Qualifications:**
* Basic understanding of the travel industry and/or travel agency background.
* Strong customer service skills.
* Enthusiastic, innovative, and creative.
* Ability to work independently and within a team.
* Strong administrative, organization, and time management skills (ability to prioritize & multi-task).
* Excellent verbal and written communication skills.
* Ability to quickly and accurately comprehend numbers by adding, subtracting, multiplying and dividing.
* Travel industry experience would be ideal but not required.
* 1-3 years customer service and computer proficiency.
* 3-5 years travel experience a plus along with complex problem resolution.
**About ALG Vacations**
It all begins when our client's book with ALG Vacations. As North America's leading tour operator, we keep our standards as high as our passion for travel, working together with our agents to ensure every client's vacation exceeds every expectation. We are an industry innovator that combines the expertise of many different brands.
ALG Vacations consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across multiple segments, comprising:
* **Vacations** : The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 million passengers annually through well-established vacation brands
* **Destination Management Services** : Best-in-class destination management services provided by Amstar DMC and Worldstar
* **Loyalty Program** : Exclusive loyalty program Unlimited Vacation Club
* **Technology Solutions** : Innovative technology solutions provider Trisept Solutions , connecting over 88,000 travel agents with leading travel suppliers.
Since 2021, ALG Vacations has proudly been part of Hyatt. At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. Since 1957, our colleagues have been at the heart of driving Hyatt to become one of the world's leading and fastest-growing hospitality brands, without ever losing focus on people and care.
*To learn more about ALG Vacations:*
**Our Values**
At ALG Vacations, we care for people so they can be at their best. We bring our values to life every day to ensure our colleagues have what they need to thrive, be their best selves, and create memorable guest experiences.
Experimentation • Empathy • Inclusion • Integrity • Respect • Well- Being
**Our Commitment to Diversity, Equity, & Inclusion**
Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We are committed to diversity across the board-from who we hire and develop, organizations we support, and who we buy from and work with.
**We're proud to offer exceptional corporate benefits which include:**
* Travel Perks and Benefits for both ALG Vacations and Hyatt
* Medical, Dental and Vision Insurance
* Basic Life Insurance
* Short- & Long-Term Disability
* Paid Parental Leave
* Corporate Wellness Program
* Travel Discounts & Deals
* Paid Time Off & Holidays
* 401(k) Plan with Company Match
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.
Inactive
Associate GDCM Sales Systems Coordinator
Hilton Columbus Downtown Job In McLean, VA
Hilton Corporate location McLean, Virginia, United States category Corporate Full-time COR014ZH Posted: Dec 11th 2024 JOB DESCRIPTION ****The location for this position is virtual/remote**** This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As an Associate GDCM Sales Systems Coordinator, you will bring your technical skills to a hospitality company with an award-winning culture. On the Global Deployment & Change Management team reporting to the Manager, GDCM Sales Systems Projects, you will support projects including Delphi.fdc, SRP Create, Hilton Meeting Packages and CRS Availability.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
* Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Paid parental leave for eligible Team Members, including partners and adoptive parents
* Mental health resources including free counseling through our Employee Assistance Program
* Paid Time Off (PTO)
* Learn more about the rest of our
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique.
**What your day-to-day will be like:**
* Generate property-specific implementation plans and documents per defined processes.
* Conduct property kick-off calls and business consultations for limited and focused hotels.
* Provide guidance for configuration and training based on analysis of current system usage and BCS.
* Assist the hotel in completing System Configuration workbooks and validate information.
**How you will collaborate with others:**
* Coordinate and communicate implementation dates with hotels and vendors.
* Lead kick-off meetings and system overviews with relevant hotel contacts and vendors.
**What projects you will take ownership of:**
* Implementation of Delphi.fdc and related integrations (i.e. SRP Create, Sertifi, etc.)
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
* Professional work experience in Technology or related field
* Project Management experience
* Experience in the hotel industry, sales, catering & events and/or revenue management
* Hands-on experience using Delphi.fdc or Delphi
**It would be useful if you have:**
* Bachelor's Degree, or Associate's Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience
* Three (3)+ years of professional work experience in Technology or related field
* Two (2)+ years of Project Management experience
* Completion of Delphi.fdc training and knowledge of Hilton business standards
* Experience managing multiple projects concurrently
* Hands-on experience using Salesforce
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the and to learn more about what it's like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please if you require an accommodation during the application process.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $55,000 - $80,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE
Location 7930 Jones Branch Drive, McLean, Virginia, 22102, Nationwide-US Category Corporate Location 7930 Jones Branch Drive, McLean, Virginia, 22102, Nationwide-US Category Corporate Location 7930 Jones Branch Drive, McLean, Virginia, 22102, Nationwide-US Category Corporate Location 7930 Jones Branch Drive, McLean, Virginia, 22102, Nationwide-US Category Corporate Location 7930 Jones Branch Drive, McLean, Virginia, 22102, United States Category Corporate Location 7930 Jones Branch Drive, McLean, Virginia, 22102, Nationwide-US Category Corporate Location 7930 Jones Branch Drive, McLean, Virginia, 22102, Nationwide-US Category Corporate Location 7930 Jones Branch Drive, McLean, Virginia, 22102, Nationwide-US Category Corporate
Bellperson- InterContinental Washington D.C. - The Wharf
Washington, DC Job
About Us IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True Hospitality for Good - comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights.
Five visionary brands - InterContinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels - make up our luxury collection. Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travelers in over 430 hotels and resorts in 100 countries around the world.
Having recently added a host of incredible properties to our portfolio, we now stand as one of the world's leading luxury operators. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests unforgettable and unparalleled experiences.
About the hotel
A luxurious hotel destination at The Wharf on D.C.'s Waterfront, the InterContinental Washington D.C. - The Wharf in the reimagined Wharf neighborhood brings sophistication to its contemporary style. Perfectly placed on the beautiful Potomac River, InterContinental Washington D.C. - The Wharf enjoys the most incredible waterfront views of D.C. Steps away from America's political epicenter, the hotel embraces guests with an exquisitely curated resort destination that reignites the river's edge and a captivating sanctuary in the center of The Wharf neighborhood, paying homage to the maritime and industrial-working heritage of its setting. Featuring a relaxing seasonal rooftop pool with striking Potomac River views and the indulging full-service spa, The Spa at The Wharf, modern luxury, culture, and a rich history combine in the Wharf neighborhood to create a perfect atmosphere for guests and locals alike.
About the Bellperson position
As a Bellperson, you will assist incoming and outgoing guests in transporting luggage to and from guest rooms.
A little taste of your day-to-day
* Promptly and safely transport luggage to and from guest rooms. May secure, tag and store luggage at guest's request.
* Ensure all claim checks are matched with luggage tag on the item being retrieved.
* Inform the Front Desk Manger or Manger on Duty and Security immediately of lost items.
* Deliver checked items to departing guests in the absence of a door or bell attendant.
* Maintain luggage and baggage storage room in a neat and orderly manner.
* Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities.
* Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests.
* Promote team work and quality service through daily communications and coordination with other departments.
* May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.
* Perform duties which may include but are not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests.
* Perform other duties as assigned
Qualifications and Requirements:
High School diploma or equivalent, plus some guest service experience or hotel experience preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
* Carrying, pushing, or lifting items weighing up to 100 pounds
* Moving about the public areas
* Handling objects such as luggage
* Bending, stooping, kneeling
Other:
* Communication skills are utilized a significant amount of time when interacting with clients, guests and employees.
* Reading and writing abilities are utilized often when completing departmental records/logs, reading road signs, etc.
* May be required to work nights, weekends, and/or holidays.
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
The hourly pay rate for this role is $16.00. This rate is only applicable for jobs to be performed in Washington, DC. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
You can apply for this role through the link below (or through the internal career site if you are a current employee).
Note: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives.
IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family.
At IHG Hotels & Resorts, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information:
* The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
* No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
* If you require reasonable accommodation during the application process, please click here.
* IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
Director of Safety and Security - Conrad Washington DC
Hilton Worldwide Job In Washington, DC
Bring your passion and inspiration to DC at the newest Conrad hotel as the Director of Safety & Security! Located in the heart of urban DC, this stylish and sophisticated property has brought a new standard of luxury to DC with 360 rooms, 32,000 square feet of banquet space, and 5 food and beverage outlets.
A Director of Security and Safety is responsible for directing and administering the implementation of all safety and security programs and initiatives to ensure the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding service and financial profitability.
The ideal candidate will be an incredible leader with the ability to drive the business forward through innovation and elevated service.
What will I be doing?
As a Director of Security and Safety, you would be responsible for directing and administering the implementation of all safety and security programs and initiatives to ensure the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Direct and administer all Safety and Security operations and functions to include, but not limited to, preserving the safety and security of the guests, team members and the facility, safe work practice promotion, OSHA compliance, safety incentive programs and classes, systems use and management, lost and found, budgeting and forecasting, department management, COVID-19 protocols, adherence to federal, state and local standards and meeting participation and facilitation
* Direct and administer the patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
* Direct and lead investigations of accidents, thefts, property loss and unlawful activities
* Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
* Serve as primary liaison with federal, state and local law enforcement
* Oversee the administration and accuracy of all required reports and documentation
* Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
* Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
* Recruit, interview and train team members
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Worlds Best Workplace by Great Place to Work & Fortune.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
* Access to your pay when you need it through DailyPay
* Mental Health Resources
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel discount program
* Supportive parental leave
* Matching 401(k)
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
Salary Range: $85,000 - $87,000 based on applicable experience
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Marketing Agent
HGV Club Direct Vt Marketing Job In Orlando, FL Or Remote
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
Superior sales knowledge and ability to close the sale.
Basic computer skills.
Basic math skills.
Detailed and goal oriented.
Timeshare industry knowledge.
Ability to handle challenging customers and phone calls.
Must reside in a state where HGV has approved Work from Home (AL, AZ, FL, GA, HI, ID, IN, KS, MI, MO, NV, NJ, NM, NY, NC, SC, TN, UT, VA, WN)
Why do Team Members Like Working for us!
HGV is now offering first day benefits to new employees!
Excellent earnings package and uncapped commissions.
Outstanding health care options (medical, dental, and vision that encourage preventative care).
Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
Employee Discount Program - HiltonGO - stay at Hilton Hotels for as low as $40 per night! Also qualify for Friends & Family discounts for your loved ones!
And so much more!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
A Marketing Agent - Remote Dial leads from assigned lead campaigns and transfer calls to Sales Executives, Telemarketing Agents and/or Customer Service in an attempt to sell Timeshare, Marketing Package or solve any issues with memberships.
Call leads and warm transfer calls to Sales Executives to generate additional volume and/ or package sales.
Take inbound calls from campaigns and determine where lead should be directed.
Maintain an upbeat, positive demeanor especially when interacting with Hilton guests, coworkers, supervisors, and managers.
Maintain individual sales and marketing goals for performance.
Ensures guest meets minimum eligibility requirements to tour sales center.
Distribute only HGV authorized information and ensures that information is accurate.
Shift Manager
Ashburn, VA Job
* English Shift Manager ASHBURN FARMS (13742) **Job Description** Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU. **PERKS & BENEFITS:** * **Competitive pay starting at $17.50 / hour plus cash incentives**
* **Employee discounts and free meals**
* **Paid sick leave and/or paid time off**
* **Tuition reimbursement and/or educational assistance**
* **Training and advancement opportunities**
* **Weekly direct deposit**
* **401k plan***
* **Medical, dental, and vision benefits***
And much, much more!
**Available to full time employees in select locations.*
This role is **vital** to the operations within the restaurant because you'll:
* **Lead the experience:** Handle and oversee crew schedules
* **Inspire and Empower:** Provide encouraging leadership for crew and managers to provide an outstanding guest experience
* **Understand that teamwork is key:** Supervise and lead food safety and cleanliness measures to meet McDonald's standards
* **Take action first:** Take measures around safety, security, inventory, and profitability
* **Never stop learning:** Cultivate and encourage training, education, and continued learning within the restaurant
* **Be results oriented:** Drive and expect a high level of performance from the team
To be a **successful Shift Manager**, you'll need:
* Passion for helping and serving others (customers and fellow team members);
* Strong customer service and support focus;
* The ability to communicate effectively and anticipate customer needs; and
* To provide solutions and make decisions in a fast-paced environment
*We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).*
*This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.*
*#zr*
* This conversation may be monitored, retained, and shared with service providers
* *You may receive recurring automated texts in connection with your application, and if hired, onboarding and work-related messages from this organization. Msg&data rates may apply. Message frequency varies. Reply HELP for help or* ******************.* *Text STOP to cancel.*
* You allow us to collect personal information like your name, phone number, email, job interests, answers to screening questions and surveys, and location
* This data will be used by recruiters and hiring managers for recruiting purposes.
* We will keep your data until you request it to be deleted or consistent with legal and regulatory requirements
* For more information, please see our and .
Front Office Supervisor - DoubleTree by Hilton Crystal City
Hilton Job In Arlington, VA
The beautiful DoubleTree by Hilton Crystal City \(************************************************************************************************************************************************************************************* seeking a full\-time Front Office Supervisor to lead their guest services team\! This 627\-room property is half a mile south of The Pentagon near I\-395 and the Pentagon City Metro station is only a three\-block walk away\!
Ideal candidates for this position will have previous full\-service hotel front office experience, in a supervisory or leadership role, with a passion for providing excellent customer service\! Please note that to be considered for this position, one should have the flexibility to work any shift \(day or night\) on weekdays/weekends/holidays as needed\.
**Shift Pattern:** candidates should be able to work both morning and evening shifts, any day of the week/weekends/holidays as needed
**Pay Rate:** $24\.96 per hour
**What are the benefits of working for Hilton?\***
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Go Hilton travel program: 100 nights of discounted travel
+ Access to your pay when you need it through DailyPay
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount\!
+ Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
+ Debt\-free education \(************************************************************************************************************************************************************************************** : Access to a wide variety of educational credentials \(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)
+ Flexible shifts and days off
+ Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at\-home care via AmazonCare
+ Mental health resources including free counseling through our Employee Assistance Program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ 401K plan and company match to help save for your retirement
\*Available benefits may vary depending upon property\-specific terms and conditions of employment\#LI\-GL1
**What will I be doing?**
As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check\-in and check\-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability
+ Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner
+ Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
+ Schedule, assign daily work, lead pre\-shift meetings, inform and train team members
+ Monitor, observe and assist in evaluating team member performance
+ Monitor lobby traffic and adjust staffing accordingly
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Front Office Supervisor \- DoubleTree by Hilton Crystal City_
**Location:** _null_
**Requisition ID:** _HOT0B8C7_
**EOE/AA/Disabled/Veterans**
Utility Steward - Washington Hilton
Hilton Global Foundation Job In Washington, DC
The historic Washington Hilton is seeking a full-time Utility Steward to join their team! This 1107-room property is within blocks of Dupont Circle and Adams Morgan, with The White House and National Mall less than two miles away! Ideal candidates for this position need to be organized, detail oriented and have good temperament. Previous stewarding and hotel experience is preferred.
Shift Pattern: candidates should be available to work flexible AM/PM shifts, weekdays/weekends/holidays as needed
Pay Rate\: $20.63- $27.50 per hour
Medical Insurance Coverage Available -
for you and your family
The Benefits - Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune!
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\:
Access to your pay when you need it through DailyPay
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Steward, you would be responsible for transporting and cleaning cooking utensils and serviceware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils
Scrub pots and pans
Burnish, de-tarnish and polish silver
Stock and maintain supplies and equipment
Perform cleaning duties including, but not limited to, mopping and removing trash
Transport and store clean serviceware
Train other stewards, as needed
Prepare and place clean serviceware for events and functions
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Event Manager - Hilton Baltimore Inner Harbor
Hilton Worldwide Job In Baltimore, MD
The Hilton Baltimore Inner Harbor is searching for a Event Manager to join the team! Adjacent to Oriole Park at Camden Yards, five blocks from Baltimore's Inner Harbor area and surrounded by downtown dining. Our hotel is connected to Baltimore Convention Center via skywalk, with nearly 129,000 sq ft of event space! This is a great location for groups and events!
The ideal candidate has a minimum of 1 year of experience as an Event, Catering, and/or Sales Manager, Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE,) and 3 years of experience within the hospitality industry.
Pay Range: $60,000-$65,000 annually
Shift Pattern: Must have full availability
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications*
* 401K plan and company match to help save for your retirement
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As Event Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner primary contact following turnover on property and is responsible for his/her experience.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
* To organize, plan and prioritize your duties by developing plans and goals.
* Timely communication to internal and external clients via telephone, email, written documents or in person.
* Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
* Demonstrate knowledge of job systems, products, systems, and processes.
* Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
* Selling and influencing both internal and external clients.
* Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
* Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
* Participate in customer site inspections and assist with the sales process as necessary.
* Other duties as necessary based on business needs.
* Regular attendance.
#LI-JG3
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Analyst, Cyber Security Vulnerability Management (Remote Opportunity)
Remote or Park City, UT Job
Hyatt Corporate Hyatt Corporate Office, Chicago US - IL - Chicago Technology Professional Staff/Corporate Full-time Yearly US Dollar (USD) pay basis Req ID: CHI014403 Share Analyst, Cyber Security Vulnerability Management (Remote Opportunity) via Email **Summary**
**The Opportunity**
Hyatt seeks an enthusiastic Analyst - Cyber Security Vulnerability Management to join our Cyber Security department. In this role, you will be collaborating closely with the broader technical and business teams where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections with stakeholders, colleagues, and guests across the organization.
**Who We Are**
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
**How We Care for Our People**
Our purpose sets us apart-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
**We're proud to offer exceptional corporate benefits which include:**
•Annual allotment of free hotel stays at Hyatt hotels globally
•Flexible work schedules
•Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
•A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
•Paid Time Off, Medical, Dental, Vision, 401K with company match
**Our Commitment to Diversity, Equity, and Inclusion**
Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board-from whom we hire and develop, the organizations we support, and whom we buy from and work with.
Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.
**Who You Are**
As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.
**The Role**
As Hyatt's Analyst - Cyber Security Vulnerability management, you will regularly assist with the evaluation of the Cyber Security posture of Hyatt's corporate and property environments. The Analyst is responsible for assisting the vulnerability management team in identifying creative and innovative security measures to assist with protecting Hyatt's information. Hyatt Hotels must detect and remediates cyber security vulnerabilities as quickly as possible to help keep our guests and colleagues' information safe.
•Conduct scans of Hyatt's IT assets to detect and evaluate cyber security vulnerabilities and assist with the tuning of the scanning tool.
•Evaluate potential false positive requests and work with appropriate teams to determine the best course of action.
•Ensure adherence to security policies, standards, and best practices across the organization.
•Work closely with technical teams, management, and other stakeholders to address security concerns and implement protective measures.
•Track vulnerability remediation efforts and hold various teams across the organization accountable for timelines.
•Continuously monitor various sources of information (i.e., threat intelligence feeds) for vulnerabilities and assess their impact on Hyatt's environment.
•If a zero-day exploit is identified, work urgently with stakeholders across the organization, including Cyber Security Operations to assist with the mitigation process.
•Assist with vulnerability assessment of new applications and assist developers to help ensure the creation of secure code.
•Assist with the management of Hyatt's bug bounty program.
•Responsible for assisting technical colleagues with requests related to managing vulnerabilities.
•Assist with submissions and remediations required for the PCI-DSS audit, related to the management of vulnerabilities.
•Strong knowledge of security concepts and methodologies.
•Collaborate with the vulnerability management team to ensure the completion of penetration tests and their remediations.
**Qualifications**
**Experience Required:**
•Minimum of 3-4 years of technical work experience, at least 2 years of experience in cyber security is required.
•Attentive to detail and ability to prioritize and manage time to accomplish tasks.
•Interpersonal skills; including good written and oral communication skills.
•Eagerness and ability to learn and apply new ideas and concepts.
•Ability and desire to work in a face paced environment.
•Strong analytical and problem-solving skills with the ability to investigate complex security issues.
•Solid understanding of administrative concepts for Windows and Linux operating systems.
•Familiarity with common testing tools; such as Kali, Burp Suite, and Metasploit.
•Knowledge of security frameworks such as CIS, NIST, ISO, PCI-DSS, and IT Controls.
•Bachelor's degree in Cyber Security, Computer Science, Information Technology, or any other technical/security-related subject is preferred; however, any combination of education, experience, or certification that demonstrates the candidate can be successful in the position is acceptable.
**Experience Preferred:**
•CompTIA Security+, SSCP, GSEC, or any other information security-related certification is preferred.
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
**We welcome you:**
Inactive
Senior Manager Corporate Procurement
Hilton Worldwide Job In McLean, VA
* This role will work onsite 3 days/week in our McLean, VA location* This is your chance to be part of our in-house Hilton Supply Management (HSM) team that supports our brands, owners, and operators! HSM has transformed how supply chain and procurement add value to the hospitality industry with over 13 billion dollars of spend influence, over 3000 suppliers under management, and ensuring the support of our supplier diversity and responsible sourcing goals. As a Corporate Procurement Senior Manager, reporting to the Corporate Procurement Director, you will support Hilton by partnering with our Brands teams to help influence and guide programs with unique and distinctive services. -You will be responsible for the strategic sourcing execution of indirect corporate spending across our Brands, build and lead the partnership with Finance and assist our extendable Group Purchasing Organization agreements outside of Technology services. Together, you will drive the development of these spend categories to advance our goals with its supplier partners while collaborating with internal and external partners.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
* Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Paid parental leave for eligible Team Members, including partners and adoptive parents
* Mental health resources including free counseling through our Employee Assistance Program
* Paid Time Off (PTO)
* Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.
Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
* Use expertise in procurement and category management to develop strategies and directions for spend categories, evaluating efforts to ensure the effectiveness and cost-efficiency of large supplier contracts and projects
* Identify distinct contractual opportunities to support the GPO community, set up framework agreements, share program synopses with HSM Sales, and monitor adoption progress.
* Lead and facilitate the RFx build, evaluation, and selection process, performing reviews, analysis, and/or data management activities; manage multiple projects simultaneously; and provide routine status updates to stakeholders and leadership.
* Lead contractual negotiation and execution activities with in-house legal for key partner sourcing needs. Streamline business processes to improve efficiency and effectiveness within the department and across the global enterprise.
* Demonstrate excellent presentation and speaking skills to engage with, influence and support the business functional leaders. Coordinate with the Procurement Operations Team to prepare, plan, and implement sourcing activities (research, RFPs, etc.) while cultivating partnerships with key suppliers and partners.
* Proactively identify diverse service providers using a preferred supplier network. Manage third-party partners and consolidate services to realize economies of scale.
How you will collaborate with others:
* You will partner with cross-functional Team Members to enhance adherence to the Procurement process and achieve departmental goals.
* Provide a data-led approach to help with supplier analyses and RFx capability comparisons
What projects you will take ownership of:
* Understanding the foundational landscape of your responsible categories
* Driving initiatives to improve cost efficiency where available across a multitude of vendor agreements.
* Collaborate on select and distinct opportunities for the GPO community
* Ensure the use of Hilton's e-procurement tool
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
* Five (5) years of Procurement, Supply Chain, Strategic Sourcing, and/or Management Consulting experience
* Two (2) years of experience in sourcing and contract negotiations.
* Proficiency in using Excel features like pivot tables, data validation, and complex formulas to manipulate and analyze large sets of data
* Experience working within a large, global, matrixed organization
* Experience with Coupa or other leading procurement platforms
It would be useful if you have:
* MA/MS/MBA Master's Degree
* Seven (7) years of Procurement, Supply Chain, Strategic Sourcing, and/or Management Consulting experience
* Five (5) years of business or strategy consulting experience
* Hospitality Industry or Brand experience
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
Guest Service Agent
Remote Hilton Job
Guest Service Agent (Job Number: HOT0AKYS) Work Locations: Homewood Suites Santo Domingo Avenida Winston Churchill 107 Santo Domingo 10147A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
What will I be doing?
As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
Achieve positive outcomes from Guest queries in a timely and efficient manner
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
Demonstrate a high level of customer service at all times
Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
Comply with hotel security, fire regulations and all health and safety legislation
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Follow company brand standards
Assist other departments, as necessary
What are we looking for?Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Previous experience in a customer-focused industry
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Calm, efficient, and organized with great attention to detail
Ability to multi-task while maintaining a positive attitude when working with a Guest
Professional manner with an emphasis on hospitality and guest service
Ability to work on your own and as part of a team
Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience in cash handling
Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
Conflict resolution experience What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/VeteransSchedule: Full-time Brand: Homewood Suites by HiltonJob: Guest Services, Operations, and Front Office
EOE/AA/Disabled/Veterans