Director of Housekeeping - Embassy Suites Washington DC Convention Center
Hilton Worldwide, Inc. 4.5
Hilton Worldwide, Inc. job in Washington, DC
Director of Housekeeping
Are you a hands‑on, polished, people‑focused leader who thrives in a fast‑paced, high‑occupancy environment-and believes in structure, empowerment, and developing talent from within?
Embassy Suites Washington DC Convention Center is seeking a Director of Housekeeping who can elevate cleanliness standards, drive morale, and create a culture where team members grow, thrive, and deliver exceptional guest experiences in every corner of the property.
This is your opportunity to lead a full‑service, all‑suite Housekeeping operation in the heart of downtown DC-steps from the Walter E. Washington Convention Center-surrounded by energy, purpose, and possibility. If you're strategic, detail‑oriented, and ready to make a bold impact, this is your opportunity!
This role is designed for a hospitality leader who ensures every guest room, suite, and public area reflects the highest standards while driving operational excellence, team engagement, and measurable results. At our high‑occupancy, city‑center property, we welcome a diverse mix of business, convention, and leisure travelers-and we are looking for a Director who thrives in a fast‑moving, high‑energy environment.
Responsibilities
Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards.
Lead, direct and administer all Housekeeping operations to include, but not limited to, systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward.
Recruit, interview and train team members.
Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations.
Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments.
Pay Rate: The annual salary range for this role is $80,000 - $90,000.
What are we looking for?
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
#J-18808-Ljbffr
$80k-90k yearly 5d ago
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Director of Housekeeping - Waldorf Astoria Washington DC
Hilton 4.5
Hilton job in Washington, DC
Elegantly restored to its historic grandeur, Washington's iconic Old Post Office has been reimagined as
Waldorf Astoria Washington DC
- bringing stunning design and unforgettable experiences to Pennsylvania Avenue.
Inspired by the legacy of the Old Post Office, which embodies a grand vision and limitless potential - and guided by our own iconic history -
Waldorf Astoria Washington DC
is the new home for Washington D.C.'s most consequential events, groundbreaking meetings, and unforgettable experiences where all are welcome.
The property is currently conducting a selective search for a Director of Housekeeping. This role will be responsible for directing and administering all housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Director of Housekeeping, you would be responsible for directing and administering all housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards
Lead, direct and administer all housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Worlds Best Workplace by Great Place to Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials
(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Salary Range\: $110,000- $115,000 based on applicable experience
#LI-JB1
#LI-JB1
EOE/AA/Disabled/Veterans
$110k-115k yearly Auto-Apply 3d ago
VP, Global Procurement & Strategic Partnerships
Marriott Hotels Resorts 4.6
Bethesda, MD job
A leading global hotel company is seeking an experienced procurement leader to shape the US & Canada procurement strategy. This role involves managing a geographically dispersed team, driving growth, and fostering relationships with franchise partners and suppliers. Ideal candidates will have 15+ years of business management leadership experience, a strong background in customer relationship management, and the ability to navigate a fast-paced environment. This position is based in Bethesda, Maryland, and offers a competitive salary along with comprehensive benefits.
#J-18808-Ljbffr
$110k-164k yearly est. 5d ago
Senior Threat Detection R&D Engineer
Marriott Hotels Resorts 4.6
Bethesda, MD job
A leading hotel chain is seeking a Cyber Threat Detection Engineer to enhance detection coverage through advanced threat detection methodologies. Responsibilities include conducting research, collaborating with various teams to develop and deploy detections, and mentoring junior engineers. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, along with at least 6 years of experience in detection engineering, threat detection roles, and hands-on experience with tools like Splunk SIEM. The role is based in Bethesda, MD, offering a hybrid work environment.
#J-18808-Ljbffr
$116k-136k yearly est. 5d ago
flex Senior Revenue Program Specialist, RMAS
Marriott International 4.6
Bethesda, MD job
.
The Senior Revenue Program Specialist is a key member of the Revenue Management Advisory Services Operations Team, responsible for ensuring seamless execution of revenue management processes and initiatives. This role manages complex projects and system audits, provides expert support during ACRS workshops and cutovers, and serves as a resource for troubleshooting and process optimization. In addition to driving onboarding and training for new hires and interns, the position leads virtual training sessions, develops job aids and resources, and hosts recurring office hours to foster team engagement and continued learning. Acting as a champion for continuous improvement, the Senior Revenue Program Specialist plays a critical role in enhancing knowledge and workflows across the organization.
In addition, the Senior Revenue Program Specialist follows all company policies and procedures; ensures uniform and personal appearances are clean and professional; maintains confidentiality of proprietary information; and protects company assets. Speak with others using clear and professional language; answers the telephone using appropriate etiquette. Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees. Complies with quality assurance expectations and standards. Reads and visually verifies information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
CRITICAL TASKS
Revenue Administrative Duties
§ Assists Transient Revenue Managers by building and updating rate offers.
§ Investigates and provides solutions for OTA rate parity lose cases.
§ Assists in the implementation of hotel sales strategy in reservation and inventory systems.
§ Escalates technical questions related to the reservations and property management systems to the correct support desk in a timely manner.
Inventory Control
§ Provides support to Inventory Managers by managing ServiceNow ticket assignments
§ Monitors the compliance with and participation in Company promotions and eCommerce channels.
Computer Skills
§ Use computer systems and software packages to input, access, modify, store, or output information.
§ Enter and retrieve data from computer systems using a keyboard, mouse, or trackball.
Stakeholder Relations
§ Address stakeholders' service needs in a professional, positive way and on time.
§ Thanks stakeholders with genuine appreciation.
Communication
§ Speak to stakeholders, co-workers, and Leadership using clear, appropriate, and professional language in a timely manner.
Working with Others
§ Support all co-workers and treat them with dignity and respect.
§ Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
§ Develop and maintain positive and productive working relationships with other employees and departments.
Quality Assurance/Quality Improvement
§ Comply with quality assurance expectations and standards.
Physical Tasks
§ Enter and locate work-related information using computers and/or point of sale systems.
§ Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Policies and Procedures
§ Maintain confidentiality of proprietary materials and information.
§ Follow company and department policies and procedures.
§ Protect the privacy and security of guests and coworkers.
§ Perform other reasonable job duties as requested.
CRITICAL COMPETENCIES
Analytical Skills
§ Computer Skills
§ Learning
§ Decision-Making
§ Arithmetic Computation
Interpersonal Skills
§ Customer Service Orientation
§ Interpersonal Skills
§ Diversity Relations
Communications
§ Communication
§ Listening
§ Telephone Etiquette Skills
§ English Language Proficiency
§ Applied Reading
Personal Attributes
§ Integrity
§ Dependability
§ Positive Demeanor
Administration
§ Typing
§ Microsoft Office
Organization
§ Detail Orientation
§ Multi-tasking
PREFERRED QUALIFICATIONS
Education
High school diploma/G.E.D. equivalent
Related Work Experience
At least 1 year of related work experience
Supervisory Experience
No supervisory experience is required
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$63k-97k yearly est. Auto-Apply 3d ago
Steward InterContinental Washington DC - The Wharf
Intercontinental Hotels Group 3.9
Washington, DC job
About the hotel
A luxurious hotel destination at The Wharf on D.C.'s Waterfront, the InterContinental Washington D.C. - The Wharf in the reimagined Wharf neighborhood brings sophistication to its contemporary style. Perfectly placed on the beautiful Potomac River, InterContinental Washington D.C. - The Wharf enjoys the most incredible waterfront views of D.C. Steps away from America's political epicenter, the hotel embraces guests with an exquisitely curated resort destination that reignites the river's edge and a captivating sanctuary in the center of The Wharf neighborhood, paying homage to the maritime and industrial-working heritage of its setting. Featuring a relaxing seasonal rooftop pool with striking Potomac River views and the indulging full-service spa, The Spa at The Wharf, modern luxury, culture, and a rich history combine in the Wharf neighborhood to create a perfect atmosphere for guests and locals alike.
About the Steward Banquet position
Truly memorable banquet experiences don't just come from delicious dishes, fine dining and exquisite ambiance. Which is why we're searching for a new Steward Banquet confident in making the hotel shine. This is a crucial role in which you directly impact the guests' experience and have the ability to create memories that will last a lifetime.
A little taste of your day-to-day
Every day is different, but you'll mostly be:
Providing Heart of House support to the Banquet department areas including maintenance of equipment and utensils to ensure clean and orderly condition.
Cleaning and maintaining banquet supplies to include chafers, china, silverware, glassware, and utensils.
Organizing and cleaning back of the house storage rooms.
Transporting dirty china and silverware to dishwasher during banquet events, including between floors
Assisting Banquet Captains during events with transporting food from kitchen to banquet rooms.
What we need from you
The strength to lift, push and pull big objects up to 50lbs (23 kg) which can also involve bending and kneeling
A good grasp of reading, writing and basic maths
The flexibility to work night, weekend, and holiday shifts
Great communication - you'll be warm, welcoming, and easy to talk to
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
The hourly pay rate for this role is $26.75. This rate is only applicable for jobs to be performed in Washington, DC. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
You can apply for this role through the link below (or through the internal career site if you are a current employee).
Note: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives.
IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family.
At IHG Hotels & Resorts, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
$26.8 hourly Auto-Apply 36d ago
Houseperson Banquet - The Willard InterContinental Washington
Intercontinental Hotels Group 3.9
Washington, DC job
About Us
IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True Hospitality for Good - comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights.
Five visionary brands - InterContinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels - make up our luxury collection. Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travelers in over 430 hotels and resorts in 100 countries around the world.
Having recently added a host of incredible properties to our portfolio, we now stand as one of the world's leading luxury operators. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests unforgettable and unparalleled experiences.
About the hotel
The Willard InterContinental Washington, DC is one of the most iconic hotels in the Nation's Capital. Since 1818, the Willard InterContinental Hotel has played host to the world's social and political elite. Often referred to as the ‘Residence of Presidents', The Willard has welcomed U.S. presidents, foreign dignitaries and celebrities, as well as has been the site of many historic moments in U.S. history. Located in the heart of the nation's capital on Pennsylvania Avenue, the Willard continues to be the hotel of choice for heads of state and leaders of the world's business, cultural, social and political sectors.
About the Banquet Houseperson position
First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Banquet Houseperson who can set-up and break down banquet space, clean and maintain corridors, .and anticipate every request to make our guests feel right at home.
A little taste of your day-to-day
Every day is different, but you'll mostly be:
Clean, store, and secure in an organized manner all tables, chairs, and audio-visual equipment, platforms/stages and other equipment used for banquet functions.
Maintain cleanliness of banquet rooms, banquet hallways, and storage and service areas.
May refresh room during breaks (replenish supplies, water pitchers, etc.)
Set-up and/or break-down tables, chairs, audio visual equipment and platforms/stages and other equipment as specified by group requirements. Set-up table linens, skirting and tabletop items (water pitchers, glasses, supplies, etc.)
May retrieve clean linen and skirting and stock in storage areas.
May pick-up and deliver all boxes and materials (flip charts, easels, blackboards, etc.) for function.
What we need from you
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories
Fluency in the local language - extra language skills would be great, but not essential
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computer skills
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
The hourly pay rate for this role is $26.27. This rate is only applicable for jobs to be performed in Washington, DC. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
You can apply for this role through the link below (or through the internal career site if you are a current employee).
Note: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives.
IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family.
At IHG Hotels & Resorts, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
$26.3 hourly Auto-Apply 6d ago
Event Manager - Embassy Suites Washington DC Convention Center
Hilton Worldwide 4.5
Hilton Worldwide job in Washington, DC
The Embassy Suites Washington D.C. Convention Center is looking for their next Event Manager. The hotel is conveniently located in downtown Washington DC just 1.5 blocks from the Washington DC Convention Center between the White House and the Capital Building. The hotel features 388 guestrooms; 10,665 square feet of meeting space and amenities and location makes this convention center hotel perfect for both leisure and business travelers.
Our ideal candidate is responsible for collaborating with clients to plan their events and effectively communicate their needs to the hotel, ensuring a successful and memorable experience. They possess exceptional communication skills, excel at multitasking, adapt easily to change, and maintain full flexibility in their schedule.
Pay Range: $28.00 to $33.50 per hour, based on experience and has participation in the Hilton Sales Incentive plan.
Shift Pattern: Office hours are 8:30 AM to 5:00 PM, with required flexibility to accommodate varying schedules, including weekends and holidays.
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
* 401K plan and company match to help save for your retirement
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As an Event Manager you will be responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner primary contact following turnover on property and is responsible for his/her experience. Specifically, your essential functions will be to perform the following tasks to the highest standards:
* To organize, plan and prioritize your duties by developing plans and goals.
* Timely communication to internal and external clients via telephone, email, written documents or in person.
* Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
* Demonstrate knowledge of job systems, products, booking systems, and processes.
* Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
* Selling and influencing both internal and external clients.
* Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
* Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
* Participate in customer site inspections and assist with the sales process as necessary.
* Other duties as necessary
#LI-ZR1
What are we looking for?
* Minimum Years of Experience: one (1) year Hospitality related experience at manager level.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Knowledge of the hotel property management systems (Delphi.fdc)
* Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$28-33.5 hourly 2d ago
Front Office Supervisor - Hilton McLean at Tysons Corner
Hilton 4.5
Hilton job in McLean, VA
The iconic Hilton McLean Tysons Corner \(******************************************************************************* looking for a passionate Front Office Supervisor to join their team\! Located in the heart of Fairfax County's business district, our AAA Four Diamond hotel has a three\-meal restaurant, bar/lounge, and In Room Dining\. With seasonal menus focused on fresh farm\-to\-table cuisine, our outlets provide an exceptional dining experience\.
Seeking a dedicated, hands\-on leader to help oversee a team of 7 team members\. The ideal candidate will have a strong hotel background in management, will have experience within a 250 room property and the ability to help lead, coach and mentor a team\. Previous Hilton and OnQ experience are preferred
**Shift Pattern:** Open full availability, need to have flexibility for AMs, PMs and Overnight when needed \- holidays and weekends are a requirement
**Pay Rate:** $27 plus incentives
**The Benefits** - Hilton is recognized as the best hospitality workplace in the world and the \#2 World's Best Workplace by Great Place To Work US \(******************************************************************* Fortune \(***********************************************
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\.Hilton offers its eligible team members a comprehensive benefits package including:
+ Access to your pay when you need it through DailyPay
+ Medical Insurance Coverage - for you and your family
+ Mental Health Resources
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Go Hilton travel discount program
+ Supportive parental leave
+ Matching 401\(k\)
+ Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount
+ Debt\-free education: Access to a wide variety of educational credentials _\(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)_
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
_\*_ _Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\._
**What will I be doing?**
+ Oversees front desk operations\.
+ Provides guest service, guidance and leadership to ensure consistent customer service is provided\.
+ Assigns and instructs team members in details of work\.
+ Monitors lobby traffic to make staffing adjustments accordingly\.
+ Resolves customer complaints\.
+ Trains, supervises, schedules and assists in evaluating staff\.
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Front Office Supervisor \- Hilton McLean at Tysons Corner_
**Location:** _null_
**Requisition ID:** _HOT0C6YM_
**EOE/AA/Disabled/Veterans**
$27 hourly 16d ago
Bellperson
Marriott International 4.6
McLean, VA job
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$20k-26k yearly est. Auto-Apply 13d ago
Maintenance Manager - McDonald's Restaurants
McDonald's 4.4
Springfield, VA job
The Maintenance Manager is responsible for ensuring all restaurant equipment, building systems, and facilities are operating at peak performance. This includes diagnosing, repairing, and maintaining specialized foodservice equipment such as Taylor and Carpigiani shake/sundae machines, Garland grills, Henny Penny equipment, and Frymaster vats. The role requires a hands-on, safety-first approach and a commitment to minimizing downtime to keep operations running smoothly.
Key Responsibilities
Equipment Maintenance & Repair
* Troubleshoot, repair, and maintain:
* Taylor and Carpigiani shake & sundae machines
* Garland grills
* Henny Penny pressure fryers and hot holding cabinets
* Frymaster fry vats and filtration systems
* Perform preventative maintenance schedules to manufacturer standards.
* Ensure compliance with McDonald's corporate equipment maintenance protocols.
Facility & General Maintenance
* Respond promptly to equipment breakdowns to reduce operational disruptions.
* Perform light plumbing, electrical, HVAC, and general building repairs as needed.
* Maintain tools, parts inventory, and service records.
Safety & Compliance
* Follow OSHA, health department, and McDonald's safety guidelines.
* Document all repairs and preventive maintenance activities.
* Recommend process or equipment improvements to reduce future breakdowns.
Qualifications
Required Skills & Experience
* 2+ years of maintenance experience, preferably in quick-service restaurants or commercial kitchens.
* Demonstrated ability to repair and maintain Taylor, Carpigiani, Garland, Henny Penny, and Frymaster equipment.
* Strong troubleshooting skills for mechanical, electrical, and refrigeration systems.
* Ability to read and interpret technical manuals and wiring diagrams.
* Basic computer skills for maintenance logging and equipment updates.
Preferred
* EPA Section 608 Certification (Refrigeration).
* Previous McDonald's equipment maintenance experience.
Core Competencies
* Problem Solving: Quickly identifies issues and implements solutions.
* Time Management: Prioritizes repairs to minimize downtime.
* Communication: Keeps managers informed of maintenance status and timelines.
* Customer Focus: Understands the importance of operational equipment for great customer service.
Physical Requirements
* Ability to lift 50+ lbs, work on ladders, and perform tasks in hot/cold environments.
* Standing, bending, and kneeling for extended periods.
Compensation & Benefits
* Competitive pay based on experience.
* Health, dental, and vision benefits.
* Paid time off and holidays.
* Training and growth opportunities within the organization.
This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
$35k-60k yearly est. 60d+ ago
Sales Coordinator - Hilton Baltimore Inner Harbor
Hilton 4.5
Hilton job in Baltimore, MD
TheHilton Baltimore Inner Harbor \(****************************************************************** looking for their next Sales Coordinator to join their team\. The hotel is neatly situated near Baltimore's scenic Inner Harbor, and adjacent to Oriole Park at Camden Yards\. Directly linked to over a million additional square feet of space by covered pedestrian sky bridge to the Baltimore Convention Center\. This property features 757 guestrooms and over 100,000 square feet of meeting space with their largest room being 26,712 square feet\.
Our ideal candidate has at least one year of experience in hotel group sales, is proficient in Microsoft Office applications, and demonstrates exceptional attention to detail\. They take a proactive approach to managing workloads, thrive in a fast\-paced environment, and excel at multitasking while maintaining accuracy and efficiency\.
**Pay Rate:** $25\.00 per hour
**Shift Pattern:** This role is primarily Monday - Friday 8:30am - 5:00pm with the occasional ability to be flexible with their time to accommodate any client engagement events and site inspections\.
**The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
·Access to pay when you need it through DailyPay
·Medical Insurance Coverage - for you and your family
·Mental health resources including Employee Assistance Program
·Best\-in\-Class Paid Time Off \(PTO\)
·Go Hilton travel program: 100 nights of discounted travel
·Parental leave to support new parents
·Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\*
·401K plan and company match to help save for your retirement
·Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
·Career growth and development
·Team Member Resource Groups
·Recognition and rewards programs
\* Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\.
**What will I be doing?**
Provides the director and managers of sales and marketing with administrative and clerical support including word\-processing, typing, e\-mailing, filing, data\-entry, faxing, copying, corresponding, answering telephones, processing mail, taking notes and/or dictation, making travel arrangements and performing other general office duties\. Assists on special projects as needed\.
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Sales_
**Title:** _Sales Coordinator \- Hilton Baltimore Inner Harbor_
**Location:** _null_
**Requisition ID:** _HOT0C7CH_
**EOE/AA/Disabled/Veterans**
$25 hourly 8d ago
Consultant, Field Operations
McDonald's 4.4
Bethesda, MD job
: McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.
Department Overview
The Field Operations Consultant role conducts objective restaurant standards evaluations such as Operations Excellence Assessments, Food Safety visits, and National Restaurant Building and Equipment Standards assessments. You will analyze restaurant performance across customer experience and operations brand standards. This position also develops a holistic restaurant operations skill set across all restaurant operations systems through ongoing assessment, training, and development.
To best support our Owner/Operator population, we are looking for candidates to be based in South Jersey. Travel for this role will take the candidate throughout Central Pennsylvania, Northeast Pennsylvania, and Philadelphia proper and the role is eligible for a company vehicle.
Duties
+ Conducts objective evaluations (i.e., Running Great Restaurants Visits, Food Safety Visits, Operations Excellence Assessments, Health & Safety Visits, and National Restaurant Building and Equipment Standards) to analyze restaurant performance across customer experience and McDonald's operations' Brand Standards
+ Protects the McDonald's brand by identifying issues that may pose risks to customer experience and brand perceptions.
+ Supports operational excellence by identifying restaurants that do not meet McDonald's QSC (Quality, Service and Cleanliness) / safety standards.
+ Develops a holistic restaurant operations skill set across all Restaurant operations' systems through ongoing training, learning, and certification in assigned area of expertise.
+ Builds deep expertise in Restaurant Operations and provides expert coaching and root cause analysis to Franchisees.
+ Serves as a Subject Matter Expert to provide support to restaurants as requested by Operators on specific operations initiatives (i.e.. Delivery, Drive-Thru, Digital, etc.)
+ Uses system and initiative Subject Matter Expertise to drive Guest Counts, Sales, and cashflow through support of operations, initiatives, and Owner/Operator priorities by conducting Performance Excellence Sessions
+ Collaborates with Franchise Business Partners to assist in developing a full restaurant consulting toolkit, monitor goals and key metrics, and drive business results.
Qualifications
+ Restaurant experience is highly preferred
+ High school diploma is required; continuing/higher education is highly preferred
+ Accurate, consistent evaluator that relies on measurable facts and observations- Strong attention to detail and ability to keep reports and evaluations organized.
+ Effective time management skills to keep up with a demanding evaluation and travel schedule.
+ Quick learner capable of developing both a broad understanding of all Restaurant systems and deep expertise in certain areas.
+ Strong interpersonal skills and ability to build amicable relationships with Franchisee's and restaurant managers.
+ Energetic leader with excellent social, communication and presentation skills. Solid influencing and facilitation skills
+ Coachable learner with the desire for continuous learning
+ Ability to work in an ever-changing environment.
+ Recognizes patterns and develops intuition around common restaurant performance issues.
+ Restaurant experience preferred.
Compensation
Bonus Eligible: Yes
Benefits Eligible: Yes
Salary Range
The expected salary range for this role is $78,281.00 - $97,852.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Additional Information:
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact ************************. Reasonable accommodations will be determined on a case-by-case basis.
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Requsition ID: 2776
$78.3k-97.9k yearly 7d ago
Lifestyle Bartender - Hip Flask Rooftop Bar
Marriott International 4.6
Bethesda, MD job
Our jobs aren't just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests' evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests' needs. They should be passionate about the guest service experience, but also have an eye for detail - from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional. Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Bartenders - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$22k-29k yearly est. Auto-Apply 35d ago
Night Auditor - Homewood Suites Bel Air
Hilton Worldwide 4.5
Hilton Worldwide job in Bel Air South, MD
Starting Wage: $18/hour A Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing?
As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and Beverage
* Ensure credit card system reconciles to daily transaction lists
* Schedule, assign daily work, inform and train team members
* Monitor, observe and assist in evaluating team member performance
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$18 hourly 20d ago
Senior Manager Corporate Procurement
Hilton 4.5
Hilton job in McLean, VA
_\*\*\*This role is based at our corporate office in McLean, VA\*\*\*_ This is your chance to be part of our in\-house Hilton Supply Management \(HSM\) team that supports our brands, owners, and operators\! HSM has transformed how supply chain and procurement add value to the hospitality industry with over 13 billion dollars of spend influence, over 3000 suppliers under management, and ensuring the support of our supplier diversity and responsible sourcing goals\. As a Senior Manager, Corporate Procurement reporting to the Director, Corporate Procurement, you will support Hilton by partnering with our Marketing, HR, and Brands teams to help influence and guide programs with unique and distinctive services\. You will manage the strategic sourcing of indirect corporate spending across the Marketing, HR, and Brand functions, build the partnership with Finance and assist our extendable Group Purchasing Organization agreements outside of Technology services\. Together, you will improve the development and coordination of these spend categories to advance our goals with supplier partners while collaborating with internal and external partners\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
**What your day\-to\-day will be like:**
+ Use expertise in category management to develop and execute strategies for spend categories, evaluating efforts to ensure the effectiveness and cost\-efficiency of large supplier contracts and projects\.
+ Lead and facilitate the complete RFx process while managing multiple projects and providing routine status updates to stakeholders\.
+ Lead contractual negotiation and execution activities with in\-house legal for all key partner sourcing needs\.
+ Demonstrate excellent presentation and speaking skills to engage and effectively support business functional leaders while cultivating partnerships with important supplier partners\.
**How you will collaborate with others:**
+ You will partner with cross\-functional Team Members to enhance adherence to Procurement processes\.
+ Provide a data\-led approach to assist supplier analyses and RFx capability comparisons\.
**What projects** **you will take ownership of:**
+ End to end project management across noted areas of responsibility\.
+ Driving cost efficiency initiatives where available across vendor agreements\.
+ Identifying distinct contractual opportunities to support our GPO community\.
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Seven \(7\) years of Indirect Procurement, Supply Chain, Strategic Sourcing, and/or Management Consulting experience
+ Two \(2\) years of experience in sourcing and contract negotiations
+ Experience with advanced Excel features to analyze large sets of data
+ Experience working within a large, global, matrixed organization
+ Experience with Coupa or other leading procurement platforms
**It would be useful if you have:**
+ MA/MS/MBA Master's Degree
+ Five \(5\) years of business or strategy consulting experience
+ Hospitality Industry or Brand experience
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\\\_Accommodation\\\_and\\\_Accessibility\\\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
**Job:** _Supply Management, Procurement, Purchasing, and Receiving_
**Title:** _Senior Manager Corporate Procurement_
**Location:** _null_
**Requisition ID:** _COR015H5_
**EOE/AA/Disabled/Veterans**
$84k-112k yearly est. 57d ago
Manager, Responsible Sourcing & Sustainability
Hilton Worldwide 4.5
Hilton Worldwide job in Tysons Corner, VA
* This role is based at our corporate office in McLean, VA* This is your chance to be part of our in-house Hilton Supply Management (HSM) team that supports our brands, owners, and operators! HSM has transformed how supply chain and procurement adds value to the hospitality industry, with 6 billion dollars of spend influence, over 2000 suppliers, and support of sustainability, supplier diversity, and responsible sourcing goals. As a Manager, Responsible Sourcing & Sustainability, you will support the team in partnering with all our brands and helping influence and guide programs with unique and distinctive products and services. On the Responsible Sourcing & Sustainability team reporting to the Director, Responsible Sourcing and Suppler Inclusion, you will work on projects including single use plastics reduction and emission reduction projects.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
* Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Paid parental leave for eligible Team Members, including partners and adoptive parents
* Mental health resources including free counseling through our Employee Assistance Program
* Paid Time Off (PTO)
* Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.
Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
* Partner with Hilton's ESG teams and regional HSM partners to better engage with purchasing colleagues and bring to life country, regional, and global Travel with Purpose 2030 goals.
How you will collaborate with others:
* Work with Category Managers to form close relationships with high-value and high-risk supply partners to help build improvements and efficiencies in responsible sourcing.
* Build relationships with internal partners in HSM, Brands, Operations, and the ESG Team to ensure understanding of global Travel with Purpose and Source with Purpose frameworks, and work toward 2030 goals.
* Represent HSM with external partners including industry alliances, activists, and other concerned 3rd parties to ensure their understanding of progress on external goals and commitments.
What you will take ownership of:
* Sourcing Data Reporting & Supplier Risk Assessment.
* EcoVadis Program/Questionnaire.
* Support additional programs and projects as needed.
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
* Five (5) years of work experience in Supply Chain Management, Procurement, and Sustainability/Sustainable Sourcing
* Experience with EcoVadis
* Travel up to 20%
* Hybrid schedule from McLean, VA
It would be useful if you have:
* Bachelor's Degree in Supply Chain Management, Environmental Science, Sustainability or related fields
* Hospitality industry experience
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
$29k-56k yearly est. 3d ago
Guest Relations Coordinator
Marriott International 4.6
McLean, VA job
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$25k-32k yearly est. 50d ago
Senior Catering Manager - Embassy Suites Washington DC Convention Center
Hilton 4.5
Hilton job in Washington, DC
TheEmbassy Suites Washington D\.C\. Convention Center \(**************************************************************************************************** looking for their next Senior Catering Manager\. The hotel is conveniently located in downtown Washington DC just 1\.5 blocks from the Washington DC Convention Center between the White House and the Capital Building\. The hotel features 388 guestrooms; 10,665 square feet of meeting space and amenities and location makes this convention center hotel perfect for both leisure and business travelers\.
Our ideal candidate has at least 1-2 years of experience in a similar property, working in roles such as Catering Sales Coordinator or Manager\. They demonstrate strong administrative skills, including proficiency in Microsoft Office, and possess a solid understanding of hotel operations and departmental functions\. Prior experience in group sales and event coordination is highly preferred\.
**Pay Range:** $34\.00 \- $38\.50 per hour, based on experience and participation in the Hilton Sales Incentive plan\.
**Shift Pattern:** Office hours are 8:30 AM to 5:00 PM, with required flexibility to accommodate varying schedules, including weekends and holidays\.
**The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
·Access to pay when you need it through DailyPay
·Medical Insurance Coverage - for you and your family
·Mental health resources including Employee Assistance Program
·Best\-in\-Class Paid Time Off \(PTO\)
·Go Hilton travel program: 100 nights of discounted travel
·Parental leave to support new parents
·Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\*
·401K plan and company match to help save for your retirement
·Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
·Career growth and development
·Team Member Resource Groups
·Recognition and rewards programs
\* Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\.
**What will I be doing?**
As Senior Catering Manager, you will be responsible for the development of market segment\(s\) including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business\. Creative design of menus and events to maximize revenue and event experience\. Maintain existing relationships with corporate and social accounts\. Fostering all internal customer relationships to ensure consistent, high\-level service throughout the contracting, pre\-event, event, and post\-event phases of events\. This position primarily handles complex social events\. Directs event logistics to affected departments and team members responsible for event execution\. Serve as the primary contact and is responsible for his/her experience\. May support and act on the behalf of the Director of Catering and Events
Specifically, your essential functions will be to perform the following tasks to the highest standards:
- To organize, plan and prioritize your duties by developing plans and goals\.
- Timely communication to internal and external clients via telephone, email, written documents or in person\.
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations\.
- Demonstrate knowledge of job systems, products, systems, and processes\.
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts\.
- Selling and influencing both internal and external clients\.
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution\.
- Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed\.
- Participate in customer site inspections and assist with the sales process as necessary\.
- Other duties as necessary based on business needs\.
- Regular attendance\.
\#LI\-ZR1
**What are we looking for?**
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the hotel property management systems \(Delphi\.fdc\)
- Relevant degree, in business development or other relevant business field, from an academic institution \(CMP, CPCE\)
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Catering and Event Services_
**Title:** _Senior Catering Manager \- Embassy Suites Washington DC Convention Center_
**Location:** _null_
**Requisition ID:** _HOT0C8QS_
**EOE/AA/Disabled/Veterans**
$34 hourly 2d ago
Area Director of Sales and Marketing - DoubleTree Crystal City, Embassy Suites Crystal City and Hilton Arlington National Landing
Hilton 4.5
Hilton job in Arlington, VA
As the **Complex Director of Sales & Marketing** for **DoubleTree, Embassy Suites Crystal City and National Landing,** you will be responsible for overseeing commercial strategies for your hotels\. Your goal is to improve the performance of the asset by connecting strategy and business processes\.
Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions\. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth\.
**What will I be doing?**
The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process\. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance\. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals\.
In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills\.
**Strategy:**
+ Produce your hotel's Annual Multi\-Year Commercial Strategy Plan, in partnership with on\-property leaders and regional support
+ Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves
+ Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient
+ Work with Commercial Leadership to ensure that Business Review Guidelines \(current to 5 years\) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share
+ Support hotel B2B marketing, digital marketing, social media, public relations and communications activities\. Guide the e\-Commerce teams to ensure online hotel content is accurate and effective
+ Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies
+ Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets
+ Develop and execute departmental expense budget and forecasts
+ Develop and maintain detailed and real\-time knowledge of all competitor and market activity
+ Responsible for the execution of the Sales and Catering Sales annual SIP \(Sales Incentive Program\)
**Leadership:**
+ Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel\. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies
+ Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi\-annual basis
+ Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools
+ Responsible for recruiting and retention of all sales and marketing roles
+ Lead, engage, and develop team members, including ongoing performance development and Career Development Plans
+ Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to:
- Group Sales
- Business Transient Sales
- Leisure Sales
- Catering Sales
- Marketing
+ Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals
**Ownership, Customer, and Stakeholder Relations:**
+ Own performance and commercial activity reporting for each of your hotels \(i\.e\., performance status communication and response plans\)
+ In concert with AVPs, Regional Commercial Director and General Manager\(s\), present commercial strategies to key business partners and ownership groups\. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside \(strengths & weaknesses\)
+ Liaise with Hilton Worldwide Sales, regional support and brand teams
+ Build strong relationships with CVB, community influencers and 3rd party travel partners
+ High level of engagement with customers from all sales segments
+ Support of team's high\-impact site visits and pre\-convention meetings
+ Support of sales managers sales travel into feeder markets
**What are we looking for?**
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
+ Hotel Sales, Catering or Marketing Experience
+ Leadership management Experience
+ Ability to travel
+ Experience in hotel management, or related industry, essential
+ Highly professional presentations and communication \(oral and written\) skills
+ Proficiency with standard Microsoft Office
+ Ability to perform critical analysis
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
+ Four\-year college degree preferred
+ Adaptable experience with business strategy, business planning, and business plan development
+ Ability to speak multiple languages
+ Multiple Brand experience
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
\#LI\-TA1
\#LI\-TA1
**Job:** _Sales_
**Title:** _Area Director of Sales and Marketing \- DoubleTree Crystal City, Embassy Suites Crystal City and Hilton Arlington National Landing_
**Location:** _null_
**Requisition ID:** _HOT0C5E2_
**EOE/AA/Disabled/Veterans**