Director of Sales - Palmer House Hilton (
Job Number:HOT0C8LR ) Work Locations
The Palmer House Hilton 17 East Monroe Street Chicago 60603
A Director of Sales is responsible for maximizing the value of the asset by driving above-market topline revenues and creating a world‑class culture, to attract and retain the very best talent, across specific commercial functions. Hilton is seeking strategic leaders who understand how to bring people, process and performance together, to create a winning formula.
Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's “commercial engine” and are essential to Hilton's ability to drive profitable growth.
What will I be doing?
The primary responsibilities of this position are to lead the group, transient, and catering (where applicable) sales team at your hotel/complex and deploy business strategies that are creative, dynamic and impactful towards achieving your hotel's annual budget and crossover targets.
As the Director of Sales, you will be responsible for overseeing commercial strategies for your sales team. Your goal is to improve the performance of the sales team by connecting strategy and business processes. Business processes should be designed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to set deployment, team composition, and provide a cadence of activities that are a "predictive and prescriptive" approach to drive performance.
In this role, you should possess strong leadership, communication, and networking skills. You will facilitate the delivery of the Americas Commercial Operating Model pertaining to rooms (and banquets) sales.
Contribute to the hotel's Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support
Directly accountable for setting the strategy and delivery of hotel's sales targets including Direct Selling Revenue Streams including group rooms, banquets, catering, business transient and leisure transient
Work with Hotel's Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share
Strategically align sales activities and outcomes with established optimal mix, contribute to the accuracy of revenue forecasts, while executing strategies for different demand periods and the retail and group pricing targets established
Understand and contribute to the maximization of profits in line with GOP and EBITDA targets
Operate within departmental expense budget and forecasts
In collaboration with hotel's commercial leaders, contribute to the development of knowledge of all competitor and market activity
Leadership:
Lead daily and weekly business review and sales strategy meetings
Manage and execute monthly, quarterly, and annual APEX performance process with eligible sales team members
In collaboration with DOSM, contribute to the commercial strategy plan pertaining to sales, socialize and amend plan on a consistent basis
Development and oversight of hotel's sales site visit strategies and approach
Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools
Responsible for recruiting and retention of all sales roles
Lead, engage, and develop sales team members, including ongoing performance development and Career Development Plans
Conduct performance reviews for all direct reports and provide feedback for dotted line reports, including but not limited to:
Group Sales
Business Transient Sales
Leisure Sales
Catering Sales
Contract/PERM Sales
Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals
Ownership, Customer, and Stakeholder Relations:
Contribute to performance and commercial activity reporting for hotels (i.e., performance status communication and response plans)
Liaise with Hilton Worldwide Sales towards demand and conversion generation
Build strong relationships with CVB and 3rd party travel partners
High level of engagement with customers from all sales segments including:
Support of team's site visits and pre‑convention meetings
Support of sales managers sales travel into market
What are we looking for?
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
Minimum Education: Bachelor's Degree preferred
Minimum Years of Experience: Three(3) or more years in hospitality sales & marketing leadership preferred
Minimum Years of Experience: Three (3) years cross‑functional experience in hotel management, or related industry experience preferred
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
Additional/advanced degree coursework in business administration, marketing and communications
Adaptable experience with business strategy, business planning, and business plan development
Ability to speak multiple languages
Multiple Brand experience
Proficiency in Delphi FDC preferred
Additional/advanced degree coursework in business administration, marketing and communications
Adaptable experience with business strategy, business planning, and business plan development.
Ability to speak multiple languages
Multiple Brand experience
Proficiency in Delphi FDC preferred
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Customer Focus
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award‑winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Medical Insurance Coverage - for you and your family
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt‑free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English‑language learning, digital literacy, professional certificates and more)
Career growth and development
Recognition and rewards programs
The salary for this role is $160,000+ and is based on applicable and specialized experience and location.
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$160k yearly 5d ago
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Purchasing Supervisor
Hilton 4.5
Hilton job in Morocco, IN
Purchasing Supervisor (Job Number: HOT0C7SH) Work Locations: Conrad Rabat Arzana, Morocco 15 km southwest of Rabat Rabat 10100A Purchasing Supervisor will supervise the purchase of goods and materials required by the hotel in adherence to policy and with cost reduction and profitability in mind.
What will I be doing?
As Purchasing Supervisor, you will supervise the purchase of goods and materials required by the hotel in adherence to policy and with cost reduction and profitability in mind. Specifically, you will be responsible for performing the following tasks to the highest standards:
Assist the Purchasing Manager with the purchasing of all goods and equipment required by the hotel
Supervise the purchase of correct goods and materials at a competitive price and proper quantities/volumes
Assist the Purchasing Manager with regularly report on goods purchased and inventory levels to allow for more effective future purchasing
Report all monthly savings to the hotel Team
Work with hotel management to improve the purchasing process as a way to reduce waste and improve profitability
Maintain good communication and working relationships with all hotel areas
Attend finance meetings, as required
Act in accordance with fire, health and safety regulations and follow the correct procedures when required
Serve your role and Team in an environmentally-conscience manner
What are we looking for?
A Purchasing Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Previous experience in a high volume Accounts function
Computer literate, with good Microsoft Excel skills
Good time management and organisation skills
Passion for providing an exceptional customer service experience
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience with the Birchstreet and the PeopleSoft system
Relevant degree, in Finance/Accounting or related business discipline, from an academic institution
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/VeteransSchedule: Full-time Brand: Conrad Hotels & ResortsJob: Supply Management, Procurement, Purchasing, and Receiving
EOE/AA/Disabled/Veterans
$51k-74k yearly est. Auto-Apply 4h ago
Corporate VP- Finance
Hyatt Hotels Corporation 4.6
Chicago, IL job
Close Inclusive Collection Job Postings Notification
\"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life.\"
Hyatt seeks an enthusiastic Vice President to join our Finance Department. You'll be part of a team that is passionate about diversity, equity, and inclusion, and is committed to nurturing curiosity and new skills.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
We're proud to offer exceptional corporate benefits, which include:
Annual allotment of free hotel stays at Hyatt hotels globally
Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on‑site fitness center
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off, Medical, Dental, Vision, 401K with company match
Who You Are
As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and well‑being. You enjoy working with others, are results‑driven, and are looking for a variety of opportunities to develop personally and professionally.
The Role
The Vice President, Finance HIC role will lead all aspects of planning, reporting, and analysis for HIC and its portfolio of hotels. This includes ownership of the financial close, budgeting, and forecasting processes, support of growth initiatives, analysis of business performance and trends, and preparation of materials for the HIC Leadership team that highlight insights into past performance and future expectations.
Financial Process Optimization
Identify opportunities to enhance existing financial processes at the property level, focusing on automation, accuracy, and efficiency. Leverage analytic tools for the benefit of the hotels.
Standardization of Processes
Supports regions and hotels, ensuring the standardization of processes and internal reporting being used at business units
Project Management and Support
Effectively manages projects and implementations of new policies or programs in the hotels from corporate or other departments
Openings & Transitions
Leading pre-opening, transition, and de‑flag processes while partnering with operational and regional leadership to ensure successful onboarding/offboarding of hotels and teams.
Profitability & Cost Optimization
Identify areas of opportunity and efficiency savings for the region's key stakeholders, including the HIC regional teams
Qualifications
Experience Required:
Spanish Fluency is required
Minimum of five years of progressive financial leadership experience, preferably in hospitality or multi-property operations.
Experience Preferred:
Bachelor's degree in Finance, Accounting, or related field (MBA or CPA preferred).
Computer Skills Needed to Perform this Job
Oracle Financials Cloud or Oracle E-Business Suite
Opera (Oracle Hospitality OPERA PMS) / TCA
Additional Comments and Requirements
Strong knowledge of financial reporting standards, internal controls, and budgeting processes.
Proven ability to lead cross-functional teams in a multicultural environment.
Excellent analytical, communication, and stakeholder management skills.
Willingness to travel frequently within the assigned region
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We welcome you:
Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
The salary range for this position is $181,500 to $242,000. This position is also eligible to earn incentive awards, an annual bonus, etc.
The final salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate .
Hyatt Regency London - The Churchill | London , ENG , GB
Our family is always growing. Want to be in the know?
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$181.5k-242k yearly 5d ago
Strategic Labor Relations Leader, Americas
Hyatt Hotels Corporation 4.6
Chicago, IL job
A leading hospitality company in Chicago is seeking an enthusiastic Head of Labor Relations to collaborate with HR, Legal, and Operations teams. The role involves overseeing labor relations strategy, managing collective bargaining, and advising on employee relations. Ideal candidates have over 15 years in labor relations within hospitality, strong negotiation skills, and a commitment to diversity and inclusion. Exceptional corporate benefits are offered, including flexible work schedules and well-being initiatives.
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$82k-106k yearly est. 1d ago
Guest Room Attendant
Hyatt House Chicago/Oak Brook 4.6
Oak Brook, IL job
Guest Room Attendant
Reports to: Housekeeping Supervisor
Department: Rooms
WHO WE ARE
Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm's award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.
BENEFITS
Competitive compensation package
Full benefits package, including 401K with matching and paid time off from Day 1
Growth company focused on expansion through strategic acquisition and development
Hotel discounts at locations worldwide.
JOB DESCRIPTION
A Guest Room Attendant (GRA) at Hyatt House Oak Brook is responsible for cleaning and maintaining guest rooms and public areas to meet the hotel's standards and policies. This includes tasks such as making beds, dusting, vacuuming, and replenishing amenities. GRAs ensure that rooms are ready for guest occupancy, providing a welcoming and clean environment. They also promptly report any maintenance issues to supervisors. This position requires providing courteous, efficient, and attentive service to guests, contributing to their overall satisfaction and the hotel's reputation for excellence.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Work Flexibility: Able to work seven days a week, including weekends, holidays, and rotating shifts as needed.
Independence: Work independently while following instructions and prioritizing tasks effectively.
Key Security: Follow key checkout procedures to maintain proper key security.
Support for Room Attendants: Actively assist room attendants on guest floors by delivering and collecting supplies, amenities, and linen.
Cleaning Tasks:
Sanitize and clean restrooms.
Dust all room surfaces, clean mirrors, fixtures, and floors.
Vacuum carpets, upholstered furniture, and draperies.
Empty wastebaskets, clean ashtrays, and remove trash to disposal areas.
Sweep, scrub, and mop all areas as needed.
Dust and polish furniture and equipment.
Replenishment: Restock guest rooms with supplies, such as glasses, linens, stationery, and bathroom amenities.
Linen Closet Organization:Maintainand organize linen closets to ensure all items needed are stocked and readily available.
Public Area Maintenance:Maintainthe cleanliness and organization of the hotel's public facilities, including stairwells, hallways, vending areas, outdoor corridors, lobby area, break room, fitness center, back office, laundry room, and public restrooms.
Daily Reports: Complete daily housekeeping reports as required tomaintainsmooth and efficient operations.
Safety & Security: Follow all established safety and security protocols. Be able to work safely with cleaning chemicals and equipment.
Additional Duties: Perform other tasks assigned by management to ensurea high levelof guest satisfaction.
Guest Interaction:
Greet andassistguests in a friendly and professional manner.
Maintain a high standard of personal appearance and always wear the proper uniform.
Smile, acknowledge, and greet guests inrooms andwhile passing by.
Security: Ensure room doors are always locked and secure to protect guests and property.
Compliance:
Follow safety and security policies.
Adhere to OSHA and Blood Borne Pathogens regulations.
Physical Demands:
Lifting supplies up to 40 lbs.
Standing and walking throughout the workday (sitting isvery limited).
Reaching, pushing, pulling, twisting, bending, stooping, crouching, and kneeling arerequired.
Good vision is necessary for inspecting work and ensuring high-quality standards.
QUALIFICATIONS
Education: High School Diploma, GED, or equivalent years of relevant work experiencerequired.
Experience:Previouscustomer service or hotel experience isrequired. Experience in housekeeping is helpful.
Skills:
Friendly demeanor with excellent communication and customer service skills.
Strong organizational and prioritization skills.
$26k-33k yearly est. 7d ago
Group Housing Coordinator
Marriott 4.6
Chicago, IL job
**Additional Information** Preferred expert in PMS/MARSHA/EMPOWER/Excel (VLOOKUP, pivot tables), and Microsoft. Preferred strong understanding of rate strategies, pickup trends, and displacement management. **Job Number** 26000457 **Job Category** Reservations
**Location** Marriott Marquis Chicago, 2121 S Prairie Ave, Chicago, Illinois, United States, 60616VIEW ON MAP (****************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $28.12-$28.87 per hour
**POSITION SUMMARY**
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here (*********************************************************************************************** to learn more.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$28.1-28.9 hourly 9d ago
Facilities Specialist (Remote in Munster, IN)
Chipotle 4.4
Munster, IN job
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
The Facilities Specialist maintains restaurants through preventative maintenance on all aspects of the restaurant.
WHAT YOU'LL DO
In addition to following Chipotle's policies and procedures, principal accountabilities include, but are not limited to:
Assisting the Facilities Manager by supervising facility aspects of restaurant management at the market level
Performing facility maintenance and repair through monthly site visits and analysis of restaurants
Formulating preventative maintenance schedules for the safe, efficient, and effective operation of restaurant facilities, including but not limited to cooking equipment, HVAC systems, sinks, plumbing, electrical circuits, and refrigeration units
Carrying out set procedures to be followed in the event facilities cease functioning, function improperly, or present a threat to the health and safety of employees or customers
Training managers, crew, and other restaurant staff on how to manage, maintain, troubleshoot, and repair restaurant facilities; assessing the need for additional training on an individual, as needed basis
Ensuring managers, crew, and other restaurant staff are correctly and consistently following facility maintenance practices and procedures
Conducting detailed facility maintenance and repair seminars on an individual basis or in a group setting
Providing the Operations Team and Regional Facility Manager with comprehensive maintenance visit recaps detailing restaurant strengths and areas of opportunity, as related to facilities
Identifying specific issues which contribute to higher M & R costs or capital reinvestment costs and communicating these issues to the Regional Facilities Manager, Field Controller and Operations Team
Providing guidance to restaurants on how to maintain and update facility records
Performing equipment and building repairs on a regular basis (e.g., in the case of an emergency or during routine scheduled site visit)
Performing new store turnover, 90 day and one-year walks/punches with Contractor and Operations Team for all new restaurants
Serving as liaison between restaurants, landlords, contractors, and vendors when needed to repair facilities
Assisting Operations Team to investigate, analyze, and determine whether to escalate facilities issues to the Regional Facilities Manager
Serving as the facilities representative at operations management meetings and is responsible for communicating information back to the Apprentice Facilities Manager and Regional Facilities Manager
Providing field support and communication to the Development Department relating to Wynkoop and regional/market initiatives and needs
Assisting with communicating contractor deficiencies on re-investment or repair projects
Following all Development Department guidelines
Completing other duties to advance a particular project or resolving a business issue, as needed
WHAT YOU'LL BRING TO THE TABLE
Possess a strong trade knowledge of carpentry, plumbing, electrical, commercial cooking equipment, appliance repair and basic HVAC/refrigeration
Be knowledgeable of rules and regulations governing facilities safety requirements
Demonstrate the ability to manage and coordinate multiple schedules while planning work to facilitate timely achievement of results
Effectively, clearly, and patiently communicate and train facility maintenance and repair concepts
Have a clean Motor Vehicle Report in order to travel between restaurants
Be responsible for safe driving requirements as determined by the law
Have a B.A./B.S. in related field or an equivalent in education and experience with two (2) years formal or informal training on how to repair and maintain facilities; experience with restaurant equipment, HVAC, electrical, plumbing, refrigeration or appliance repair preferred.
PAY TRANSPARENCY
A reasonable estimate of the current base hourly range for this position is $XX to $XX. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit jobs.chipotle.com/benefits for more details.
PAY TRANSPARENCY
A reasonable estimate of the current base pay range for this position is $22.11-$27.89. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit ********************************** for more details.
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact
ADAaccommodations@chipotle.com
if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
$22.1-27.9 hourly Auto-Apply 16d ago
Corporate Counsel - Litigation
Hyatt 4.6
Chicago, IL job
**The Opportunity** Hyatt seeks an enthusiastic and well-rounded Corporate Counsel-Litigation to join our Corporate Affairs & Legal Department. You will be responsible for managing litigation, pre-litigation disputes, and assessing litigation risk in collaboration with other practice groups in the legal department, business colleagues within Hyatt, and hotels in the field. You will oversee a wide variety of matters, including contract disputes, arbitrations, class actions, IP litigation, antitrust matters, and premises liability claims, including those stemming from Latin America and the Caribbean. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization.
**Who We Are**
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines canopen the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
**Why Now?**
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
**How We Care for Our People**
What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We're proud to offer exceptional corporate benefits which include:
· Annual allotment of free hotel stays at Hyatt hotels globally
· Flexible work schedule
· Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
· A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
· Paid Time Off, Medical, Dental, Vision, 401K with company match
**Who You Are**
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.
**The Role**
-Managing litigation, arbitration, and pre-litigation disputes in the United States and abroad.
-Assessing litigation risk, including advising clients on estimated costs of litigation, possibilities of success, and potential settlement options.
-Managing electronic discovery, including litigation holds, record management, and document preservation.
-Providing business clients and colleagues within the legal department with guidance regarding litigation and other disputes, including pre-litigation advice and counsel.
-Developing and managing case budgets.
-Managing and collaborating with outside counsel in all aspects of pre-litigation and litigation, including developing strategy, reviewing pleadings, coordinating discovery and factual investigation, conducting settlement negotiations, and supporting depositions, hearings, and trials.
-Coordinating with insurance carriers and insurance defense counsel.
-Traveling, as appropriate, domestically and internationally, to attend hearings, mediations, and trials.
**Qualifications:**
**Experience Required:**
-4-6 years of experience in a law firm or corporate law department of national reputation, with a focus on complex commercial litigation; experience with the hospitality industry is a plus, but not required.
-A Juris Doctorate and license to practice in a jurisdiction within the United States.
-Curious and proactive mindset, with the ability to adapt to change and respond constructively to setbacks.
-Demonstrated track record of taking accountability for outcomes.
-Ability to think critically, make clear and well-reasoned decisions, and possess strong verbal and written communication skills to communicate the same.
-Strategic, pragmatic, and business-oriented approach to resolving disputes.
-Responsible and proactive self-starter, capable of simultaneously handling multiple, multi-faceted projects and competing deadlines.
-Ability to work both independently with minimal supervision and collaboratively as part of cross-functional teams.
-High level of integrity and professional ethics.
-Team player with strong interpersonal skills who can build connections with people at all levels.
**Experience Preferred:**
-Comfort with disputes arising out of Latin America and the Caribbean, and Spanish skills are a plus, but not required.
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
**We welcome you:**
Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
_The salary range for this position is $142,500.00 to $190,000. This position is also eligible to earn an annual bonus._
_The final salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._
_We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place._
**Primary Location:** US-IL-Chicago
**Organization:** Hyatt Corporate Office
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Legal
**Req ID:** CHI015005
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
$142.5k-190k yearly 60d+ ago
Fitness Instructor
Marriott 4.6
Chicago, IL job
**Additional Information** Training/PTO Rate: $25.05 per hour This position is for a personal trainer/Pilates instructor. Applicant must be a certified Pilates instructor. **Job Number** 26211066 **Job Category** Golf, Fitness, & Entertainment **Location** The St. Regis Chicago, 401 E Upper Wacker Dr, Chicago, Illinois, United States, 60601VIEW ON MAP (********************************************************************************************************************************************************
**Schedule** Part Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $17.30-$17.30 per hour
**POSITION SUMMARY**
Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: CPR Certification
First Aid Certification
Fitness Equipment
Fitness Instruction
Any certification or training required by local and state agencies.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here (*********************************************************************************************** to learn more.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$17.3-17.3 hourly 11d ago
Sales Coordinator
Hyatt House Chicago/Oak Brook 4.6
Oak Brook, IL job
Sales Coordinator
Reports to: Director of Sales
Department: Sales
WHO WE ARE
Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm's award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.
BENEFITS
Competitive compensation package
Full benefits package, including 401K with matching and paid time off from Day 1
Growth company focused on expansion through strategic acquisition and development
Hotel discounts at locations worldwide.
JOB DESCRIPTION
The purpose of Sales Coordinator position at Hyatt House Oak Brook is to provide world-class service to all guests. The Sales Coordinator will assist in the execution of the administrative process, service, detail and efficiently communicate to all departments the group needs from time of booking through check out date. This person should be service-oriented and outgoing.
Execute the non-selling functions of the department to allow sales staff maximum time for soliciting and securing additional business for hotel. Efficiently perform all assigned sales duties including processing incoming leads and executing sales reporting requirements. Ensure all deadlines are met, perform assigned duties, maintain sales data files and act as liaison between hotels and clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist the sales staff in all sales related duties for group, corporate and catering related business.
Process all incoming business leads as directed by DOS.
Servicing of in-house groups and meetings from the sales office.
Input group blocks, rooming list, and reservations into Hyatt systems.
Ensure all billing from groups and events are completed and sent out.
Detailing all meetings and events in BEOs and Group Resumes.
Act as a liaison between hotel sales office and client when needed.
Maintain files and sales databases as per company standards
Ensure efficient communication of group needs to hotel operations staff.
Execute assigned sales reporting and ensure all deadlines are met
Follow-up on all special projects and assignments given by the DOS
At DOS discretion, you may be assigned a small market segment to quote, contract, and detail.
Other responsibilities as assigned.
Responsibilities are subject to change.
QUALIFICATIONS
Minimum of associate degree (two-year college or technical school): or Work Equivalent
Must be proficient in Microsoft Office products
Experience in a hotel preferred
Knowledge of Hyatt Systems such as Envision, Colleague Advantage, Opera, etc. a plus but not required
$34k-41k yearly est. 11d ago
Steward-Hilton Chicago/Oak Lawn Il
Hilton Chicago/Oak Lawn Il 4.5
Hilton Chicago/Oak Lawn Il job in Oak Lawn, IL
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Dishwasher for the Hilton Chicago/Oak Lawn in Oak Lawn, IL.
P
OSITION S
UMMARY:
OPERATES DISHWASHER TO PROPERLY CLEAN ALL DISHES AND COOKING UTENSILS USED IN THE KITCHENS, RESTAURANTS AND BANQUETS. SCRUBS POTS. RE-STOCKS ALL SUPPLIES IN THE ASSIGNED AREAS. GENERAL KITCHEN CLEANING DUTIES INCLUDING THE CLEANING AND MOPPING OF KITCHEN FLOORS AND TRASH REMOVAL.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
THE POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE ACCOMMODATION.
WASHES DISHES AND OTHER COOKING UTENSILS. RESTOCKS ALL CLEAN GLASSES, SILVERWARE AND PLATES.
PERFORMS GENERAL CLEANING IN ORDER TO STAY IN COMPLIANCE WITH THE HEALTH DEPARTMENT
PUTS AWAY FOOD STOCK, AND DRY GOODS IN THEIR PROPER LOCATION, ROTATING “FIRST IN”, “FIRST OUT”
REMOVES THE TRASH FROM ALL CONTAINERS, TAKING IT TO THE DUMPSTER LOCATED ON THE LOADING DOCK.
DUE TO THE NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES MAY BE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL.
OTHER DUTIES
PERFORM GENERAL/ROUTINE CLEANING TASKS USING STANDARD HOTEL CLEANING PRODUCTS AS ASSIGNED TO ADHERE TO HEALTH STANDARDS.
PERFORM OTHER DUTIES AS REQUESTED, SUCH AS CLEANING UP UNEXPECTED SPILLS OR EXECUTING SPECIAL GUEST REQUESTS.
PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE.
REQUIRED KNOWLEDGE /
SKILLS /
ABILITIES:
GOOD WORKING KNOWLEDGE OF ACCEPTED STANDARDS OF SANITATION.
KNOWLEDGE OF OPERATING A DISHWASHER, FLOOR STRIPPER, BUFFER.
ABILITY TO READ, WRITE AND SPEAK THE ENGLISH LANGUAGE IN ORDER TO READ LABELS TO PUT FOOD AND DRY GOODS IN THE PROPER PLACE, AND COMMUNICATE WITH OTHER TEAM MEMBERS.
ABILITY TO WORK IN CONFINED SPACES.
ABILITY TO PERFORM DUTIES WITHIN EXTREME TEMPERATURE RANGES.
SUFFICIENT MANUAL DEXTERITY OF HAND IN ORDER TO LOAD AND UNLOAD THE DISHWASHER, HANDLE ALL SORTS OF KITCHEN EQUIPMENT, KNIVES, SLICING BLADES, ETC.
DESIRED SOFTWARE PROFICIENCIES: NONE
SUPERVISORY R
ESPONSIBILITIES:
NONE
EDUCATION / EXPERIENCE:
HIGH SCHOOL DIPLOMA OR EQUIVALENT PREFERRED.
SOME WORK EXPERIENCE IN RELATED FIELD PREFERRED. SOME HOSPITALITY EXPERIENCE PREFERRED.
PHYSICAL REQUIREMENTS
THE INDIVIDUAL HOLDING THIS POSITION MUST BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS AND ABILITIES:
FREQUENCY KEY: NEVER - 0 HOURS; RARE - UP TO 1 HOUR; OCCASIONAL - 1-3 HOURS; FREQUENT - 3-6 HOURS;
CONSTANT - 6-8 HOURS
PHYSICAL ACTIVITY FREQUENCY
SITTING RARE
WALKING CONSTANT
CLIMBING STAIRS FREQUENT
CROUCHING/BENDING/STOOPING FREQUENT
REACHING FREQUENT
GRASPING CONSTANT
PUSHING/PULLING FREQUENT
NEAR VISION CONSTANT
FAR VISION CONSTANT
HEARING CONSTANT
TALKING OCCASIONAL
SMELL OCCASIONAL
LIFTING/CARRYING (# LBS) FREQUENT - UP TO 50 LBS.
TRAVEL NEVER
MATERIALS / EQUIPMENT USED
DISHWASHER
Full Time and Part Time openings are available!
Pay: Hourly rate between $17.00 to $19.00 based on experience
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Medical/Dental/Vision (Full Time)
Vacation & Holiday Pay (Full Time)
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k) with company match
Employee assistance program
Employee discount
Flexible schedule
Life insurance (Full Time)
Referral program
$17-19 hourly 13d ago
Busperson, HotHouse - DoubleTree by Hilton Chicago Magnificent Mile
Hilton 4.5
Hilton job in Chicago, IL
The DoubleTree by Hilton Chicago Magnificent Mile is seeking to hire a Busperson to join their HotHouse team!
Tucked between Magnificent Mile shopping and Navy Pier attractions, our location makes exploring Chicago easy. We're a 10-minute walk from 360 CHICAGO, Millennium Park, and the CTA Red Line. Relax with a cocktail after a rooftop swim - the pool and bar are open all summer. The Mile offers condo-style stays with city views on the top five floors
This person is responsible for stocking all service stations and assists food servers with table service. Clears dirty table settings and prepares table for resetting. Resets all service ware as prescribed. Maintains stock and cleanliness of stations. Serves guests beverages, breads and butter to begin their dining experience. Transports all dirty tableware to dishwashing area for proper cleaning.
Shift\: must be able to work a flexible shift that includes, daytime (breakfast & Lunch), weekends and holiday.
Pay\: 15.75 per hour
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\:
Access to your pay when you need it through DailyPay
Health insurance
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
Ensure tableware is in good and working condition and report any defects for repair
Stock, maintain and clean designated food station(s)
Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
Retrieve and transport dirty tableware to dishwashing area
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
$18k-24k yearly est. Auto-Apply 18d ago
Front Office Supervisor - Hilton Orrington
Hilton 4.5
Hilton job in Evanston, IL
A Front Office Supervisor is responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability
Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner
Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
Schedule, assign daily work, lead pre-shift meetings, inform and train team members
Monitor, observe and assist in evaluating team member performance
Monitor lobby traffic and adjust staffing accordingly
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
$30k-38k yearly est. Auto-Apply 60d+ ago
Massage Therapist (Part-Time) - Waldorf Astoria Chicago
Hilton 4.5
Hilton job in Chicago, IL
_ Waldorf Astoria _ is looking for a **Massage Therapist \(Part\-Time\)** to join the team in Chicago's Gold Coast\! Recognized as one of the Best Hotels in the World and in Chicagowith the Top Hotel Spa in the U\.S\., the AAA\-Five\-Diamond, Forbes 4\-Star Waldorf AstoriaChicagois nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach, Rush Street restaurants and nightlife, and The Magnificent Mile\. Reminiscent of the grand Parisian hotels of the 1920s, this luxury hotel features 215 rooms, over5,000 square feetof meeting space and 4 food and beverage outlets\. _ This includes a restaurant, 2 bars, and in\-room dining\. _
+ **Classification:** Part\-Time
+ **Shift** : PM shift - must have availability to work weekends
+ **Pay Range** $7\.43 per hour plus commission plus gratuity plus part\-time benefits\.
**What will I be doing?**
As a Massage Therapist, you would be responsible for performing massages and/or body treatments for guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Perform massage and/or body treatments
+ Utilize, maintain and conduct inventory of supplies and products
+ Maintain cleanliness of work area
+ Maintain records as required by federal, state, local and company regulations
+ Respond to guest inquiries and requests and resolve guest service issues in a timely, friendly and efficient manner
+ Perform general Spa duties, as needed
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
\.
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands\. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**\.**
**The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Mental health resources including Employee Assistance Program
Best\-in\-Class Paid Time Off \(PTO\)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education,including:college degrees and professional certifications\*
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
_ \* Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\. _
\#LI\-NL1
**Job:** _Spa, Health Club, Recreation_
**Title:** _Massage Therapist \(Part\-Time\) \- Waldorf Astoria Chicago_
**Location:** _null_
**Requisition ID:** _HOT0C8KY_
**EOE/AA/Disabled/Veterans**
$7 hourly 7d ago
Director of Housekeeping - Hilton Chicago
Hilton 4.5
Hilton job in Chicago, IL
**Hilton Chicago** - A magnificent landmark overlooking Grant Park, Lake Michigan, and Museum Campus, Hilton Chicago offers a truly iconic setting in the heart of downtown\. With 1,544 guest rooms, this full\-service convention hotel stands as one of the city's most celebrated destinations and is looking for a **Director of Housekeeping\!**
Home to over 800 team members, **Hilton Chicago** takes pride in fostering a culture of excellence, teamwork, and growth\. It's an exciting time to join Hilton-Great Place to Work and Fortune recently recognized Hilton as the \#2 Best Big Company to Work For in 2025\!
We are seeking an experienced **Director of Housekeeping** \. The ideal candidate will have at least five years of experience as a Director or Assistant Director in a big box hotel, with a true passion for guest service, cleanliness standards, and developing others\. They will bring proven leadership in managing Housekeeping operations, driving guest satisfaction, operational efficiency, and departmental excellence\. The role requires experience managing large inventories, vendor partnerships, and budgets, along with a collaborative approach to work closely with Front Office and Engineering\. A genuine passion for developing and empowering team members at all levels-including a large union workforce-is essential\. OnQ experience is highly desired, and bilingual candidates are encouraged to apply\. This is a high\-volume, fast\-paced environment where success comes from engagement, teamwork, and operational mastery-an ideal opportunity for a hospitality leader who thrives on driving performance through people\.
**What will I be doing?**
+ Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards\.
+ Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
+ Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
+ Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
+ Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments
+ Recruit, interview and train team members\.
\#LI\-JG1
**About us**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\.
Hospitality \- We're passionate about delivering exceptional guest experiences\.
Integrity \- We do the right thing, all the time\.
Leadership \- We're leaders in our industry and in our communities\.
Teamwork \- We're team players in everything we do\.
Ownership \- We're the owners of our actions and decisions\.
Now \- We operate with a sense of urgency and discipline
**The Benefits**
The estimated annual salary for this role is between $115,000 and $125,000 and is based on applicable and specialized experience and location\.
Hilton is proud to have an award\-winning workplace culture ranking\#1 Best Company To Work For in the U\.S\. \(************************************************************************************************************ We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\.Hilton offers its eligible team members a comprehensive benefits package including:
+ Medical Insurance Coverage - _for you and your family_
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Complimentary Meals in the Team Member Restaurant
+ Complimentary Access to the Hotel Athletic Club
+ Go Hilton travel program: 100 nights of discounted travel
+ Mental health resources including Employee Assistance Program, subject to eligibility
+ Parental leave to support new parent
+ 401K plan and company match
+ Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount
+ Continuing Educationopportunities
+ Career growth and development
+ Recognition and rewards programs
_\#LI\-JB1_
**Job:** _Housekeeping and Laundry_
**Title:** _Director of Housekeeping \- Hilton Chicago_
**Location:** _null_
**Requisition ID:** _HOT0C5S2_
**EOE/AA/Disabled/Veterans**
$115k-125k yearly 42d ago
Bellman position
Marriott Hotels Resorts 4.6
Chicago, IL job
Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.
Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$22k-28k yearly est. Auto-Apply 12d ago
Night Auditor
Hilton 4.5
Hilton job in Matteson, IL
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career.
Kana Hotel Group is proud to offer the following benefits:
Medical
Vision
Dental
401K
Immediate Pay- earned wage access!
Vacation time
Sick time
Holiday pay
Bonus opportunities
Brand-specific employee discounts
Long term/short term disability
Life insurance
Primary Responsibilities • Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that they are not already in house • Ensure that rooms (day use) are listed in the computer as dirty in order for housekeeping to clean• Explain and provide any promotional items to each guest checking in • Explain various hotel amenities such as free breakfast, spa, fitness center, voice mail, etc. to guests • Documents any new commercial customer checking in so that a new account can possibly be opened • Inquires why rooms are blocked and asks maintenance to fix problem to unblock• Ensures rollaway beds and cribs are where they are shown on computer • Responds promptly to any guest inquiries or complaints • Offer alternate solution if guest demand cannot be met • Covers other areas of hotel as needed • Document any guest accidents by completing the accident report form • Complete the maintenance log whenever a complaint is reported • Maintain all areas of the front desk; clean and organized • Take the initiative to greet guests in a friendly and warm manner • Other duties as assigned Education/Experience• High School diploma/GED required • Previous experience in hospitality preferred • Customer service experience required • Experience handling cash, credit card procedures, and use math concepts • Attention to detail and organized • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$24k-30k yearly est. Auto-Apply 60d+ ago
Manager, Tech Deployment
McDonald's 4.4
Chicago, IL job
: McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.
McDonald's Global Technology is here to power tomorrow's feel-good moments.
That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant. We face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.
Check out the McDonald's Global Technology Technical Blog (******************************************** to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.
Department Overview
This role presents an exciting opportunity to join McDonald's high-performing Readiness & Deployment Technology Team within Global Technology Infrastructure & Operations (GTIO), where you will manage the seamless and well-communicated deployment of restaurant technology across regional markets.
As the Technology R&D Manager you will be responsible for planning, communicating and aligning technology readiness and deployment initiatives within your assigned regions/markets. Collaborating closely with technology leads and cross-functional partners, you will develop, communicate, and help present deployment plans that are consistent and scalable across global markets. You will be instrumental in ensuring the effective and consistent execution of digital and technology solutions.
You will also be responsible for maintaining and evolving the Global Playbooks, ensuring they reflect lessons learned and standard processes. Additionally, you will manage deployment roadmaps and provide clear progress updates tied to specific dates, using strong project and program management capabilities alongside excellent communication skills.
As part of the Readiness and Deployment team, you will:
+ Lead market readiness, mobilization, and pilot deployments from discovery through execution
+ Establish and maintain governance routines and partner priorities
+ Capture key findings and update the global process playbook
+ Manage deployment plans using Jira and PowerPoint
+ Ensure readiness for a high velocity of markets annually
Accountabilities & Responsibilities
Program Delivery & Governance
+ Oversee all delivery activities within assigned workstream(s), ensuring full scope completion on time, within budget, and in alignment with defined objectives.
+ Handle partner concerns related to project delivery risks and issues, driving timely resolution and mitigation plans.
+ Maintain and establish governance structures, meeting cadences, and partner engagement routines to ensure accountability and transparency.
+ Manage and update pilot delivery plans, readiness trackers, and progress dashboards within Jira or equivalent tools.
Market Readiness & Deployment
+ Manage and coordinate market and regional technology mobilization, discovery, and implementation activities-occasional Global travel may be required.
+ Manage successful completion and closure of Market Readiness Assessments, Technical Questionnaires, reviewing driving gap closure activities.
+ Coordinate go/no-go readiness assessments, including checklists, risk mitigation, and entry/exit criteria validation.
+ Support Market onboarding and education to build awareness, capability, and adoption of the Edge program.
+ Capture and maintain market findings and effective methods within the global process playbook to drive consistency and scalability.
Partner Engagement & Alignment
+ Facilitate engagement, communication, and collaboration across Global Technology and regional business markets.
+ Facilitate decision-making forums to enable effective governance and timely resolutions.
+ Maintain ongoing interlocks with key workstreams and communicate progress, dependencies, and risks to leadership.
Continuous Improvement
+ Find opportunities to refine ways of working, collaboration models, and delivery practices across Edge teams and partners.
+ Support data-driven insights and reporting to highlight progress, blockers, and impact.
+ Contribute to building and maintaining the Edge global playbook and readiness frameworks.
Qualifications
+ 5 plus years of experience in project or program management, preferably within global, cross-functional, or technical environments.
+ Bachelor's degree in Business, Information Technology, Project Management, or a related field, or equivalent experience, required
+ Proven experience leading multiple concurrent workstreams across complex, matrixed organizations.
+ Strong understanding of technology mobilization, market readiness, and deployment frameworks.
+ Demonstrated success managing budgets, timelines, and scope to achieve measurable results.
Technical & Professional Skills
+ Proficiency with Jira, Confluence, Smartsheet, Microsoft Project, or similar project tracking tools.
+ Strong skills in risk management, issue resolution, and partner communication at both operational and executive levels.
+ Exceptional communication, presentation, and interpersonal skills.
+ Analytical and thorough, with a strong focus on process improvement, documentation, and knowledge sharing.
+ Comfortable working in a fast-paced, ambiguous environment that balances strategic direction with hands-on delivery execution.
Compensation
Bonus Eligible: Yes
Long - Term Incentive: Yes
Benefits Eligible: Yes
Salary Range
The expected salary range for this role is $127,332.00 - $159,165.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Additional Information:
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan.
McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact ************************. Reasonable accommodations will be determined on a case-by-case basis.
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Requsition ID: 2447
$127.3k-159.2k yearly 54d ago
FT Banquet Server - Hilton Orrington
Hilton 4.5
Hilton job in Evanston, IL
A Banquet Server is responsible for delivering and serving food and beverage items to banquet guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?**
As a Banquet Server, you would be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Set banquet tables to meet function specifications
+ Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments
+ Ensure menu knowledge
+ Remove china, glassware, silverware, etc\. from tables at the conclusion of the meal period and deliver to the stewarding area
+ Ensure guest satisfaction throughout the meal service
+ Respond to guest requests in a friendly, timely, and efficient manner
+ Assist fellow team members and other departments wherever necessary to maintain positive working relationships
+ Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc\.
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Banquets_
**Title:** _FT Banquet Server \- Hilton Orrington_
**Location:** _null_
**Requisition ID:** _HOT0BMV6_
**EOE/AA/Disabled/Veterans**
$20k-29k yearly est. 60d+ ago
Telephone Operator
Hilton 4.5
Hilton job in Morocco, IN
Telephone Operator (Job Number: HOT0C5VX) Work Locations: Conrad Rabat Arzana, Morocco 15 km southwest of Rabat Rabat 10100A Telephone Operator accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.What will I be doing? As aTelephone Operator, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Switchboard Telephonist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:Achieve positive outcomes from Guest queries in a timely and efficient manner Accept and deliver all messages correctly and promptly for both Guests and management Ensure all wake up calls take place at the correct time Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate Handle emergency calls immediately and relay comprehensive and accurate information, as required Demonstrate a high level of customer service at all times Comply with hotel security, fire regulations and all health and safety legislation Attend appropriate training courses, when required Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity Follow company brand standards Assist other departments, as necessary What are we looking for? Telephone Operator serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Positive attitude and good communication skills, especially on the telephone Commitment to delivering a high level of customer service Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Previous experience in a customer-focused industry What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/VeteransSchedule: Full-time Brand: Conrad Hotels & ResortsJob: Guest Services, Operations, and Front Office
EOE/AA/Disabled/Veterans