Reservations Agent (On Call) - Waldorf Astoria Monarch Beach Resort and Club
Hilton Worldwide job in Dana Point, CA
The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Reservations Agent to join the Team! Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.
The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.
* Classification: On-Call
* Shift: Various - must have availability to work nights, weekends, weekdays, and holidays.
Pay Rate: The pay rate for this role is $20 and is based on applicable and specialized experience and location.
Want to learn more? Hotel Website, Facebook, Instagram
What will I be doing?
As a Reservations Sales Specialist, you would be responsible for answering reservation calls in a welcoming and professional tone using the highest standards of guest service. Specifically, this includes but is not limited to:
* Answer all guest calls in a timely manner, extending excellent service and Forbes standards with all guest interactions.
* Effective coordination of booking room, restaurant, spa and golf reservations; reservation and guest information is complete and entered accurately.
* Use selling strategies to maximize conversion, upsell room accommodations and decrease call abandonment to increase hotel revenue.
* Sales commission incentive available for premium suite bookings and upsell once eligible.
* Maintain extensive knowledge of all hotel features and services including dining outlets, spa offerings, golf details, all room types, rates, special packages, promotions, daily arrivals/departures/room availability and scheduled in-house group activities.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experience.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
* 401K plan and company match to help save for your retirement
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment.
#LI-CS2
Pool Attendant (Part Time) - Sombra/Pool at Waldorf Astoria Monarch Beach Resort
Hilton job in Dana Point, CA
What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment.
EOE/AA/Disabled/Veterans
The award-winning AAA 5-Diamond
Waldorf Astoria Monarch Beach Resort & Club
is looking for an
Pool Attendant
to join the Recreation Team!
Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.
The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets.
This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.
Classification\: Part-Time
Shift: Various - must have availability to work weekends, weekdays, and holidays.
Pay Rate\: $18.00 per hour
Want to learn more?
Hotel Website, Facebook, Instagram
What will I be doing?
As a Pool Attendant, you would be responsible for ensuring a clean, safe and fun environment for guests at the pool in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc.
Clean the pool area including, but not limited to, ashtrays, furniture, tables, decks, pool tiles, shower tiles, slide tiles, rocks and cabanas
Collect and replenish pool towels and monitor inventory to minimize loss
Maintain equipment including, but not limited to, umbrellas, speakers, rafts, pool toys, etc.
Monitor use of the facility and address and/or report potential hazards
Respond to guest inquiries and service issues in a timely, friendly and efficient manner
Perform general Recreation duties, as needed
What will I be doing?
As a Pool Attendant, you would be responsible for ensuring a clean, safe and fun environment for guests at the pool in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc.
Clean the pool area including, but not limited to, ashtrays, furniture, tables, decks, pool tiles, shower tiles, slide tiles, rocks and cabanas
Collect and replenish pool towels and monitor inventory to minimize loss
Maintain equipment including, but not limited to, umbrellas, speakers, rafts, pool toys, etc.
Monitor use of the facility and address and/or report potential hazards
Respond to guest inquiries and service issues in a timely, friendly and efficient manner
Perform general Recreation duties, as needed
Auto-ApplySenior Manager, Data Science
Newport Beach, CA job
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
Chipotle is building a modern, enterprise-grade Data Science organization focused on reliability, governance, and the delivery of high-impact machine learning solutions. As Senior Manager, Data Science, you will lead a team of data scientists and/or analytics engineers responsible for developing, deploying, and operationalizing production ML models that improve decision-making across Digital, Restaurant Operations, Supply Chain, Finance, Marketing, and the broader enterprise.
You will partner closely across Data Engineering, BI Engineering, Product & Technology, and business teams to define model development standards, experimentation frameworks, and operational practices that ensure long-term model reliability and transparency. This role will also play a key part in supporting Chipotle's Data Science and AI vision and roadmap by helping evaluate emerging capabilities, aligning ML efforts with platform strategy, and advancing responsible, strategic adoption of AI technologies.
This is a hands-on leadership role that translates data science strategy into reliable, scalable solutions that power the business every day.
LOCATION
This position will be based in our Newport Beach, CA office 4 days per week (with work from home on Friday). Remote work is not available for this role.
WHAT YOU'LL DO
Leadership & Strategy:
Lead, mentor, and grow a high-performing Data Science team of data scientists and/or analytics engineers.
Partner with the Director of Analytics Engineering to build and execute Chipotle's Data Science strategy, roadmap, operating model, and AI enablement goals.
Support the development and adoption of frameworks, guidelines, and capabilities that enhance Chipotle's readiness for scalable AI integration.
Define and enforce modern data science, analytics engineering, and MLOps best practices.
Establish standardized frameworks for experimentation, causal inference, model validation, and success measurement.
Promote a culture of documentation, peer review, testing, and operational excellence.
Data Science, MLOps & AI Execution:
Own the complete ML lifecycle-from problem framing through data sourcing, modeling, deployment, monitoring, and continuous improvement.
Build, manage, and maintain reliable feature pipelines and ML workflows.
Deploy production ML models and implement observability for drift, data quality, concept changes, bias, performance, and SLAs.
Ensure reproducibility through versioning, testing, documentation, and proper model lineage.
Modernize Chipotle's data science capabilities by exploring and evaluating emerging technologies and future platform capabilities, including potential expansion into cloud-native ML platforms.
Support Chipotle's AI enablement efforts by helping evaluate emerging AI capabilities and potential applications.
Ensure all ML products follow governance, risk, security, and explainability expectations.
Cross-Functional Collaboration:
Partner with Digital, Marketing, Restaurant Operations, Finance, Supply Chain, Product, and other business teams to identify and prioritize high-value ML opportunities.
Collaborate with engineering teams to design production-ready ML solutions based on enterprise platform strategy.
Partner with the Data Engineering team to strengthen Data Science-owned transformations and ensure high-quality, reliable data pipelines.
Contribute to platform modernization efforts by helping define when Data Science should use specific data transformation patterns or workflows in alignment with the broader platform strategy.
Translate business needs into statistical, machine learning, causal inference, or optimization solutions.
Collaborate with BI Engineering to align KPIs, metrics, and logic between analytics output and ML-driven insights.
Communicate insights, model performance, risks, and decisions clearly to executive, technical, and operational audiences.
Build trust and adoption of ML-based solutions across the business through strong storytelling, clarity, and measurable outcomes.
WHAT YOU'LL BRING TO THE TABLE
Required:
8+ years of experience in data science, machine learning, predictive modeling, recommendation systems, or advanced analytics.
3+ years managing or leading data scientists and/or analytics engineers.
Hands-on proficiency in Python, SQL, and modern ML frameworks.
Experience deploying and maintaining enterprise-grade production ML models.
Strong experience with model lifecycle management, monitoring, versioning, and reproducibility.
Experience with experimentation frameworks (A/B testing, uplift modeling, causal inference).
Familiarity with modern data governance/cataloging systems such as Unity Catalog and/or Snowflake Horizon.
Experience with feature store technologies.
Strong communication, executive storytelling, and cross-functional partnership skills.
Preferred:
Bachelor's degree in a quantitative field (Statistics, Computer Science, Engineering, Mathematics, Economics, etc.) or equivalent work experience.
Master's or PhD in a quantitative field.
Experience with generative AI, embeddings, LLM prompting, or retrieval-augmented approaches.
Experience with vector search technologies.
Experience applying responsible AI practices (fairness, explainability, risk mitigation).
Experience with DBT or similar data transformation frameworks.
Experience with real-time or event-driven ML patterns.
Experience in retail, restaurant, QSR, or consumer analytics.
PAY TRANSPARENCY
A reasonable estimate of the current base pay range for this position is $147,000.00-$217,500.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit ********************************** for more details.
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
Enterprise Architect
Newport Beach, CA job
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
We're looking for a dynamic Enterprise Architect who can translate ambitious business goals into pragmatic, scalable technology strategy. You will partner with executives, product, engineering, and operations to shape roadmaps, reduce complexity, and accelerate delivery in a super fast-paced, high-growth environment.
WHAT YOU'LL DO
Partner with business leaders to define target-state capabilities, value streams, and KPIs; translate them into technology roadmaps.
Own current-state and future-state architecture across applications, data, integration, and infrastructure; identify gaps and rationalize the portfolio.
Establish lean architecture guardrails (not heavy governance) to enable rapid, safe change: reference architectures, patterns, and review “fast lanes.”
Drive modernization: cloud-first/platform approaches, microservices, APIs, event-driven architectures, and automation.
Lead integration strategy (API management, event streaming, messaging) to enable reusable services and faster product delivery.
Align data strategy (data platforms, analytics, governance, MDM) with business outcomes and AI/ML opportunities.
Embed security, privacy, and resilience by design (zero trust, IAM, encryption, DR, compliance posture) without slowing the business.
Partner with finance to build investment cases and track value: TCO/ROI, OKRs, and benefits realization.
Mentor solution architects and engineering teams; elevate architectural practices and technical decision quality.
Run architecture forums and communicate complex concepts simply to executive and non-technical stakeholders.
Measure and reduce technical debt; set standards for observability, reliability, and performance at scale.
Influence vendor and build/buy/partner decisions; negotiate for flexibility, interoperability, and cost effectiveness.
WHAT YOU'LL BRING TO THE TABLE
B.S. degree in computer science or other related field.
8+ years in architecture roles (enterprise, data, platform, software, or solution) within fast-paced organizations.
Expertise across: cloud (AWS/Azure/GCP), microservices, APIs, CI/CD, containers/Kubernetes, event streaming (e.g., Kafka), and integration patterns.
Exceptional influencing and storytelling skills; can align executives and engineers around pragmatic choices.
Security-by-design mindset; familiarity with frameworks and controls (e.g., zero trust, IAM, SOC 2, GDPR).
Comfortable with Agile/Lean, product and platform operating models, and scaled delivery (Scrum, Kanban, SAFe or similar).
PAY TRANSPARENCY
A reasonable estimate of the current base pay range for this position is $147,000.00-$218,000.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit ********************************** for more details.
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
Guest Experience Expert
Anaheim, CA job
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Auto-ApplyMeeting Connections Manager
Oceanside, CA job
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. The Sales Manager - Meeting Connections is an entry-level role within the hotel's sales department that represents both hotels, responsible for achieving a defined performance quota. This position manages a designated account base and focuses on generating new business opportunities within assigned markets.
The Sales Manager develops and maintains relationships with clients, handles less complex accounts, and proactively identifies new leads through research, direct outreach, and online lead platforms. A key responsibility of this role is to book short-term meetings and group events, requiring strong organizational skills and the ability to thrive in a fast-paced environment. It is a on property position and is not being considered for remote work.
About Seabird Ocean Resort & Spa, and Mission Pacific Beach Resort
Being part of our Oceanside Breach Resorts means that you are part of a world class resort operation with recent accolades including Conde Nast #1 Southern California Resort and voted Travel & Leisure #1 Resort in the Continental US. Always at the forefront of lifestyle and luxury, our sales team strives to be best in class in everything that we do. We are passionate about diversity, equity and inclusion. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together.
Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun, your perfect opportunity. At Hyatt, diversity, equity and inclusion are at the core of our purpose, to care for people so they can be their best.
$68,640-79,400, desired start date of January 1st 2026!
This is not your typical career opportunity. This is the Hyatt Touch.
Banquet Houseperson (On-Call) - Regent Santa Monica Beach
Santa Monica, CA job
About us: Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com.
Job Summary:
The Banquet Houseperson is responsible for ensuring the effective setup, maintenance, and breakdown of event spaces for banquets, conferences, and special events. This role involves physical labor, attention to detail, and collaboration with other staff members to deliver exceptional service to guests.
A little bit about your day:
Reporting to the Director of Banquets, every day is different, but your essential functions will include the following:
* Promote Regent's service philosophy and style through our people attributes.
* Maintain impeccable personal grooming standards to uphold the professional and property style of the resort.
* Set up rooms & function areas in the resort.
* Maintain standards of hygiene for food handling and presentation
* Review assignment sheets with Banquet Captain, update completed assignments.
* Maintain complete knowledge of the daily scheduled group functions, times, locations, amount of people; location of all resort function space and names of rooms; all styles of meeting and banquet room settings.
* Set up rooms and function areas with designated tables, chairs, staging, dance floor, flipcharts, easels, blackboards, and other equipment as specified by group requirements and in accordance with departmental standards.
* Set up of table linens, skirting and tabletop items as specified by group and in accordance with departmental standards.
* Breakdown function areas as scheduled in accordance to departmental procedures.
* Coordinate deep cleaning of conference rooms.
* Inspect set rooms for cleanliness and agreement to group requirements; rectify any deficiencies.
* Maintain complete knowledge of all Departmental/Resort policies and procedures including safety guidelines.
* Use correct cleaning chemicals for designated items/surfaces, according to Occupational Safety and Health Administration regulations and resort requirements.
* Perform other duties as assigned, including assisting other departments on an as-needed basis
What we need from you:
* Warm and caring personality; previous banquet experiences an asset.
* Ability to work cohesively as part of a team with minimum supervision.
* Ability to anticipate and focus attention on guest needs, being professional and welcoming.
* Knowledge of various room set-ups and standard equipment involved.
* Knowledge of proper chemical handling and cleaning techniques.
* Must be able to adhere to timelines in completion of set-ups.
* Must be able to perform in a team-oriented environment.
* Must be able to read instructions and follow cleaning schedules.
* Carrying or lifting items weighing more than 75 pounds.
* Ability to stand, stoop, and bend repetitively.
* Must be ServeSafe and TIPS/RBS certified.
* Flexible schedule, able to work evenings, weekends, and holidays.
What you can expect from us:
The hourly pay rate for this role is $20.04 to $25.05, plus tips. This rate is only applicable for jobs to be performed at Regent Santa Monica Beach.
IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.
Auto-ApplyDirector of Housekeeping - Conrad Los Angeles
Hilton Worldwide job in Los Angeles, CA
Located in Downtown LA's cultural corridor, Conrad Los Angeles is the city's newest luxury destination, featuring over 300 rooms, a world-class spa, a 16,000-square-foot rooftop pool deck, 12,000 square feet of event space, and three dynamic dining experiences-including our signature restaurant, San Laurel. This includes a signature restaurant, outdoor restaurant, lobby bar, and in-room dining all in partnership with Chef Jose Andres' award-wining restaurant group, JoseAndresFoodGroup.
Want to get an inside look? Take a virtual tour.
In this role as the Director of Housekeeping, you will be responsible for overseeing and ensuring the overall cleanliness and product quality of the hotel in accordance with hotel, corporate and Department of Health standards. You will be responsible for interviewing, training, supervising, counseling, scheduling and evaluating staff. The Executive Housekeeper will manage all financial aspects of the operation including forecasting, budgeting, purchasing and inventory control.
The ideal candidate will have four (4) years of hotel housekeeping management experience. A high school diploma or equivalent is required. OnQ experience is preferred. The candidate must have knowledge of inventories, scheduling, and productivity. Ability to communicate in Spanish helpful. Knowledge of laundry process. High School math level required. Ability to communicate effectively with the public and other team members. Read, write, and speak English fluently. Ability to effectively manage time. Ability to work a flexible schedule that includes nights, weekends and holidays. Ability to bend, stoop, walk and lift/push/pull up to 50 lbs. with or without reasonable accommodation.
What will I be doing?
* Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards
* Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
* Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
* Recruit, interview and train team members
* Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
* Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
* Access to your pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental Health Resources
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel discount program
* Supportive parental leave
* Matching 401(k)
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
The annual salary range for this role is $100,000 - $110,000 and is based on applicable and specialized experience and location.
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Steward/Dishwasher
Hilton job in Anaheim, CA
EOE/AA/Disabled/Veterans
The Hilton Anaheim is seeking a Steward/Dishwasher to join our team! In this role, you'll help maintain the heart of our kitchen by transporting and cleaning cooking utensils and service ware. You'll play an essential part in supporting our culinary team and contributing to Hilton's commitment to delivering exceptional guest service and hospitality.
Our property has 1,574 rooms, is newly renovated and located in the heart of California's famous Orange County, adjacent to the Anaheim Convention Center and steps from the Disneyland Resort.
If you have a passion for culinary and want to learn and grow in the hospitality industry this is the perfect opportunity! Now is the time to join Hilton, the BEST hospitality brand to work for.
The ideal candidate for this role will possess:
The ability to work an overnight shift.
The ability to work a full shift (8 hours) walking and standing.
The ability to bend, stoop, walk and lift/push/pull up to 50 lbs.
A minimum of 6 months of experience as a Steward, Dishwasher, or in the Housekeeping Department is required.
Shift Pattern: Overnight Shift
Shift Schedule\: 10\:00pm - 6\:30am
Hourly Range: Starting $22.75 per hour to $28.44 per hour (after probation period)
What will I be doing?
As a Steward, you would be responsible for transporting and cleaning cooking utensils and service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils
Scrub pots and pans
Burnish, de-tarnish and polish silver
Stock and maintain supplies and equipment
Perform cleaning duties including, but not limited to, mopping and removing trash
Transport and store clean service ware
Train other stewards, as needed
Prepare and place clean service ware for events and functions
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Auto-ApplyPart Time Audio Visual Technician
Hilton Worldwide job in Ontario, CA
Oversee all audio/visual equipment, services and procedures to guests to ensure a quality experience. What will I be doing? * Attend banquet event order meetings and catering operation meetings. Set up audiovisual equipment to meet clients needs. * Supervise daily operations of the Audiovisual unit, Audiovisual Event Orders, safety regulations and procedures.
* Meet with customers to review event orders and any changes, issues and or problems as appropriate to ensure delivery of quality product.
* Direct all audiovisual procedures to ensure that guest billing and department cost and expense records are accurate and timely.
* Maintain relations with outside audiovisual contractors, audiovisual equipment and personnel as appropriate to meet customer's needs.
The hourly rate id $19.00 per hour and is based on applicable and specialized experience and location.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Sales Coordinator
Los Angeles, CA job
Coordinate services for clients and in-house guest and provide administrative and sales support for the department. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
* Be charming by being approachable, having confidence and showing respect.
* Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership
of getting things done.
* Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
Duties and Responsibilities
FINANCIAL RETURNS
* Respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements. Regularly follow-up with clients and maintain accurate and updated information.
PEOPLE
* Promote team work and quality service through daily communication and coordination with other departments. Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling.
GUEST EXPERIENCE
* Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances or dissatisfied clients.
RESPONSIBLE BUSINESS
* Perform administrative duties such as typing proposals, letters, contracts, etc. Collect data, update data-bases, and complete departmental monthly reports.
* May coordinate outside vendor services needs (floral displays, audio/visual, etc.) where appropriate. Regularly follow-up to ensure set-up requirements meet client needs.
* Perform other duties as assigned (guest room tours, property tours, special guest requests, maintaining calendars, answering phones and routing to appropriate sales staff, handling of mail, faxes, etc.)
QUALIFICATIONS AND REQUIREMENTS
High School diploma or equivalent plus 1 year experience in a sales/catering office or related field. Some College preferred. Must speak fluent English.
This job requires ability to perform the following:
* Frequently standing up and moving about the facility
* Type at least 50 wpm; proficient PC computer skills Carrying or lifting items weighing up to 25 pounds
* Communicating with customers, employees, and third parties
* Use a keyboard to generate correspondence, reports, etc.
* Handling objects, products and computer equipment
Other:
* Communication skills are utilized a significant amount of time when interacting with clients and guests.
* Reading and writing abilities are utilized often.
* Basic math skills are used frequently.
* May be required to work nights, weekends, and/or holidays.
STANDARD SPECIFICATIONS
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.
Hourly Rate $ 29 - $ 31 USD
Auto-ApplySenior Sales Manager - Hilton Anaheim
Hilton job in Anaheim, CA
The Hilton Anaheim is located just one mile from Disneyland and across from the Anaheim Convention Center, this property has over 1,500 rooms, 140,000 square feet of banquet space and 5 dining outlets. They also completed multi-million-dollar renovation!
One of Orange County's largest hotel. With more than 150,000 square feet of indoor and outdoor event space right next to Anaheim Convention Center, we have everything you need for conferences, reunions, and gatherings of all sizes.
A Senior Sales Manager is responsible for securing corporate groups and conventions by building and establishing relationships with customers. Hilton is looking for dynamic individuals who are well-rounded and business minded.
The ideal candidate for this role will possess:
At least 3-5 years of sales experience.
Have previous experience within Large or Big box hotel operations.
Group sales experience with hotel properties that also offer Food and Beverage.
Working knowledge of Delphi is highly preferred.
East Coast Experience specially in the Association and Corporate Market
Salary Range: The Salary range for this role is $114,000-124,000 and is based on applicable and specialized experience and location.
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.
Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout. A revenue goal of 200k USD or greater is required in order for the payout potential for that objective to be uncapped. The payout as a percentage of BEE is capped at 60% at 250% achievement if and when the revenue goal for that objective is below 200k USD for the quarter.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Medical Insurance Coverage - for you and your family
Vision, Dental, Life and Disability Insurance
Mental Health Resources
Sick Pay - Paid Time Off, 1 hour accrued after 40 hours worked
Vacation - Paid Time Off, 40 hours awarded after first year of employment
Go Hilton travel discount program: 100 nights of discounted travel per calendar year
401(k) plan
Access to your pay when you need it through DailyPay
Complimentary Duty Meals served in our Team Member Restaurant
Employee Assistant Program
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
What will I be doing?
The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Specifically, you would be responsible for performing the following tasks to the highest standards:
Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals.
Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams.
Develop a business strategy by analyzing historical, current and future hotel and market trends, and implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals.
This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate, and secure new revenue for the hotel.
Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.
Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.
Negotiations - Understand the customer and the business leaders' expectations. Adapt to a changing mark
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! #LI-JL2
Front Office Manager
Hilton Garden Inn Lax job in Los Angeles, CA
About Us
At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.
Join our team of Experience Curators!
Concert Hospitality has an amazing opportunity as a Front Office Manager
About Hilton Garden Inn
Hilton Garden Inn offers business and leisure guests upscale and affordable accommodations with modern amenities for a hotel experience that is simply on another level. At Hilton Garden Inn, you'll find an open, inviting atmosphere with warm, glowing service, thoughtful touches and elevated food and beverage experiences that make your stay easier and more comfortable.
You should join our team if you...
· Believe in a service and delivery experience that encompasses all 5 senses.
· Have a winning mindset and believe that you are the owner of your success.
· Want to work for a company that understands that life is in the details and every touchpoint matters.
· Embrace exploration and have a desire to learn and create.
· Want to be involved in a storytelling experience, from our Experience Curators to our guests.
You're a great fit for this role if you love...
Providing excellent customer service and service recovery when necessary, resolving guest relations problems skillfully with a willingness and desire to understand guest's viewpoint
· Hiring, training front office curators
· Promoting teamwork among all management and staff
We're excited to have you join us because you...
Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact.
· Professional appearance and mannerism.
· Supervisory and performance management skills.
· Strong communication skills, both verbally and written.
· Accounting and organizational skills.
· Ability to deal with guests when they are angry or upset.
· Ability to work quickly and thoroughly when under pressure.
· Must be flexible and open to changes in procedures.
· Ability to attend to more than one task at a time.
· Technical knowledge of Front Desk operations.
· Knowledge of Los Angeles, California and surrounding communities.
Here's the Core of Concert Hospitality: We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.
What else do YOU need to know…
This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.
Bellperson - Conrad Los Angeles
Hilton job in Los Angeles, CA
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage -
for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials
(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
The hourly rate is $20.50 and is based on applicable and specialized experience and location.
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Be a part of the newest luxury hotel in downtown LA,
Conrad Los Angeles
! As part of the highly anticipated billion-dollar project,
The Grand LA
, this is the 7
th
Conrad Hotel in the U.S. and the 1
st
in California.
Located in Downtown LA's cultural corridor, Conrad Los Angeles is the city's newest luxury destination, featuring over 300 rooms, a world-class spa, a 16,000-square-foot rooftop pool deck, 12,000 square feet of event space, and three dynamic dining experiences-including our signature restaurant, San Laurel,
all in partnership with Chef Jose Andres' award-winning restaurant group,
JoseAndresFoodGroup
.
Want to get an inside look?
Take a virtual tour.
In this role as a Bellperson you will be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service.
The Ideal candidate will have prior guest service or other hospitality experience preferred. Luxury hospitality background preferred. The ideal candidate must possess ability to understand and follow written and or verbal instructions. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Ability to read English language sufficient to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists. Ability to grasp, lift, and/or carry or otherwise move packages, boxes and luggage up to 50 lbs continuously throughout shift. Ability to stand, walk and/or sit and continuously perform essential job functions. Sufficient manual dexterity in one hand to be able to load and unload luggage. Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property. Ability to bend, stoop, walk and lift/push/pull up to 50 lbs with or without reasonable accommodation. Ability to work a full shift (8 hours) walking and standing with or without reasonable accommodation. Ability to work a flexible schedule that includes nights, weekends and holidays.
What will I be doing?
Retrieves guest items from cars, busses, vans and carts. Grasp, lift, carry and/or load luggage and packages onto a bell cart to transport items throughout hotel to designated room. Navigates bell cart through public areas, guest room corridors and to elevators.
Escorts customers to accommodations, visually inspects room and reports any deficiencies such as towels to housekeeping immediately. Points out room features and directory for reference.
Listens and responds to guest inquiries using a positive, clear speaking voice. Answers Questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
Organizes and store luggage as necessary in a designated area.
Greets customers immediately with a friendly and sincere welcome. Remain calm and attentive, especially during heavy hotel activity and emergencies.
Auto-ApplyBusperson - Hilton Anaheim
Hilton Worldwide job in Anaheim, CA
The Hilton Anaheim is looking for a Busperson, to join the team! Our property has 1,574 rooms, is newly renovated and located in the heart of California's famous Orange County, adjacent to the Anaheim Convention Center and steps from the Disneyland Resort.
If you have a passion for Food and Beverage and want to learn and grow in the hospitality industry this is the perfect opportunity! Now is the time to join Hilton, the BEST hospitality brand to work for.
In the hotel's continuing effort to deliver outstanding guest service and financial profitability, you will be responsible for setting and clearing tables, stocking all service stations, and assisting food servers with table service. This includes clearing table settings, preparing tables for resetting, and maintaining the stock and cleanliness of stations. You will serve guests beverages, bread, and butter to begin their dining experience and transport all dirty tableware to the dishwashing area for proper cleaning.
Shift Pattern: Full-Time
Shift: AM/MID/PM (Requires open availability)
Hourly Range: $18.50 per hour + TIPS
What will I be doing?
As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
* Ensure tableware is in good and working condition and report any defects for repair
* Stock, maintain and clean designated food station(s)
* Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
* Retrieve and transport dirty tableware to dishwashing area
* Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Director of Food and Beverage - Hilton Anaheim
Hilton Worldwide job in Anaheim, CA
Hilton Anaheim is looking for a Director of Food & Beverage to join the team! Our ideal candidate will be experienced in running a high volume F&B operation at a 500-room or more hotel property. We are looking for an engaging leader, who is passionate about developing a team and elevating the guest experience. This person will be instrumental in Hilton Anaheim's exciting upcoming renovations, including F&B program and outlet design, and menu creation.
What will I be doing?
As a Director of Food and Beverage, you will direct and organize the activities of the Food & Beverage departments to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.
* Plan and direct the functions of administration and planning of Food & Beverage department to meet the daily needs of the operation
* Monitor and, when necessary, develop and implement schedules for the operation of all restaurants, bars, and outlets to achieve a profitable result
* Participate with the chef and restaurant managers in the creation and merchandising of attractive menu designs to attract a predetermined customer market
* Implement effective controls of food, beverage, and labor costs among all sub-departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations, including achieving budgeted revenue and labor expenses
* Assist the department managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising, and promotions.
* Maximize food and beverage department profitability
* Investigate and resolve food quality and service complaints
* Develop, along with assistance from department heads, operating tools necessary and incidental to modern management principles such as budgeting, forecasting, purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc.
* Ensure compliance with all Hilton policies and procedures, brand standards that relate to food and beverage, as well as local, state, and federal laws and regulations
* Hire, train, supervise, develop, discipline and counsel all food and beverage management team members according to Hilton policies and procedures
Pay Range Between $170K to $200K per year
What are we looking for?
* Prior Director-level experience at a 500+ room hotel
* Experience opening a restaurant outlet or overseeing renovations is strongly preferred
* Excellent change management skills, with the ability to motivate, inspire, and develop a team
* Collaborative leadership style, with the desire to work closely with other Dept. Heads to achieve goals
* Track record in problem solving and elevating service levels
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* 401K plan and company match to help save for your retirement
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
* Career growth and development
* Recognition and rewards programs
Night Auditor
Hilton Garden Inn Lax job in Los Angeles, CA
About Us
At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.
Join our team of Experience Curators!
Concert Hospitality has an amazing opportunity as Night Auditor
About Hilton Garden Inn
Hilton Garden Inn offers business and leisure guests upscale and affordable accommodations with modern amenities for a hotel experience that is simply on another level. At Hilton Garden Inn, you'll find an open, inviting atmosphere with warm, glowing service, thoughtful touches and elevated food and beverage experiences that make your stay easier and more comfortable.
You should join our team if you believe...
That people come first and that every guest, no matter the hour, deserves a warm, seamless arrival and departure experience.
That accuracy, consistency, and accountability are essential to strong hotel operations.
That hospitality is both service and stewardship-caring for our guests
and
our financial integrity overnight.
That the quiet hours of the night are an opportunity to set the next day up for success.
It's empowering to work independently while still being a key part of a collaborative team.
In joining an organization that values your expertise, your reliability, and your ability to represent the hotel when most of the world is asleep.
You're a great fit for this role if you...
Excel at providing exceptional guest service with warmth, confidence, and professionalism-day or night.
Are detail-oriented and take pride in accurate nightly audit processes and financial reconciliation.
Stay calm under pressure, handle guest issues with poise, and are skilled at problem-solving on the spot.
Are comfortable working independently and making sound decisions during overnight hours.
Communicate clearly, both verbally and in writing, to ensure smooth transitions between shifts.
Enjoy multitasking-balancing guest interactions, system tasks, reporting, and operational checks.
Are committed to maintaining a secure, quiet, and welcoming environment throughout the night.
We're excited to have you join us because...
You have experience in guest service, hotel front office operations, or previous night audit roles.
You bring a strong sense of ownership and pride in accurate financial reporting and systems management.
You understand how critical the night audit function is to the success of the entire hotel.
You are dependable, organized, and committed to delivering an exceptional guest experience-even when the lobby is quiet and the world is sleeping.
Here's the Core of Concert Hospitality: We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.
What else do YOU need to know…
This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.
Salary Description $22.50 per hour
Director of Spa - Waldorf Astoria Monarch Beach Resort
Hilton job in Dana Point, CA
Join us in Orange County, California and live in one of the nation's top vacation destinations with year\-round sunshine, picturesque beaches, premiere attractions and a lively dining and arts scene\. The award\-winning AAA 5\-DiamondWaldorf Astoria Monarch Beach Resort & Club \(************************************************* looking for a **Director of Spa** to join the team\!
A **Director of Spa** is responsible for directing and administering the activities and services of all Spa\-related operations \(i\.e\. Spa, Fitness Center, Salon, etc\.\) in the hotel's continuing effort to deliver outstanding guest service and financial profitability\.
**Want to learn more?** Hotel Website \(******************************************************** \(********************************************************** \(*********************************************
**What will I be doing?**
As a **Director of Spa** , you would be responsible for directing and administering the activities and services of all Spa\-related operations \(i\.e\. Spa, Fitness Center, Salon, etc\.\) in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Direct and administer all Spa operations to include, but not limited to, guest service, product quality and innovation, merchandising and marketing/revenue generation, inventory management and cost controls, systems use and management, budget and forecasting, report generation, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
+ Develop and implement spa menus and marketing strategies
+ Initiate and implement marketing and up\-selling techniques to promote spa services to maximize overall revenue
+ Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
+ Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
+ Recruit, interview and train team members
+ Ensure team members have current knowledge of spa products, services, facilities, events and pricing and policies
+ Resolve guest issues and concerns to guest satisfaction
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**The Benefits** - Hilton is proud to have an award\-winning workplace culture ranking **\#1 Worlds Best Workplace by Great Place to Work & Fortune** \.We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\.Hilton offers its eligible team members a comprehensive benefits package including:
+ Access to your pay when you need it through DailyPay
+ Mental Health Resources
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Go Hilton travel discount program
+ Supportive parental leave
+ Matching 401\(k\)
+ Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount
+ Debt\-free education : Access to a wide variety of educational credentials _ \(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\) _
+ Career growth and development
+ Team Member Resource Groups
_\*_ _Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement_
Salary Range: $130,000 \- $145,000 based on applicable experience
\#LI\-JB1
**Job:** _Spa, Health Club, Recreation_
**Title:** _Director of Spa \- Waldorf Astoria Monarch Beach Resort_
**Location:** _null_
**Requisition ID:** _HOT0C27D_
**EOE/AA/Disabled/Veterans**
Engineering Coordinator
Hilton Los Angeles/Universal City job in Los Angeles, CA
The Engineering Coordinator provides administrative, operational, and project support to the Engineering team. This role ensures smooth daily department functioning through effective work-order management, scheduling, documentation, communication, and compliance tracking. Such a position acts as a key liaison between hotel departments, vendors, and engineering leadership to maintain a safe, well-maintained, and guest-ready property that reflects brand standards.
DUTIES AND RESPONSIBILITIES
Monitor, assign, and close work orders within the hotel's maintenance management system.
Prioritize and route service requests to engineering staff based on urgency and skill set.
Track preventive maintenance schedules and ensure timely completion of guest room, public area, life-safety system, and equipment PM tasks.
Generate PM and work-order reports for leadership review.
Maintain organized engineering records including safety logs, SDS documentation, equipment manuals, inspection reports, contractor agreements, and warranty information.
Assist with preparing departmental budgets, expense tracking, purchase orders, and inventory management.
Ensure compliance with Hilton brand standards, corporate requirements, and local/state regulatory guidelines.
Manage daily communication logs and distribute relevant updates to the Engineering team.
Serve as the point of contact for scheduling inspections, maintenance visits, and repairs with external vendors and contractors.
Prepare work permits, ensure certificate of insurance compliance, and coordinate contractor access to hotel areas.
Support bid collection, proposal review, and vendor performance tracking.
Communicate effectively with other departments regarding maintenance or urgent repair needs.
Assist in resolving engineering-related guest concerns by providing timely updates and ensuring follow-through.
Support the Engineering team during emergencies, inclement weather, and property events.
Maintain compliance documents for fire-life safety systems, elevator certifications, HVAC inspections, pool logs, and other regulatory requirements.
Ensure engineering staff maintain proper training records including LOTO, PPE, chemical safety, and equipment operation.
Assist with safety drills, emergency response plans, and monthly safety committee meetings.
Support renovation or property improvement projects through scheduling, document control, vendor communication, and progress tracking.
Prepare status updates, capital expenditure documentation, and project close-out files.
Performs other duties as required.
QUALIFICATIONS AND REQUIREMENTS
Education & Experience
High School Diploma or equivalent is required, bachelor's degree preferred
Minimum 1-2 years of administrative, facilities, engineering, or hospitality experience.
Required Skills/Abilities
Strong computer skills and experience with work-order tracking systems.
Must have intermediate skills with Microsoft Office products
Knowledge of OSHA standards, hotel engineering operations, and building systems.
Excellent verbal and written communication skills
Schedule
The work schedule is based on the demands of the business you must be available days, nights, weekends, and/or holiday availability are required.
Physical, Mental and Environmental & Technical Demands
Fast-paced environment, multiple tasks to be handled under time constraint. Must be able to bend, crouch, kneel, and twist in the work area. Must be able to maneuver around property. Must be able to sit, walk and stand for prolonged periods of time. Must be able to operate a computer, telephone, and copier. Must have manual dexterity to operate all office equipment.
Grooming
All employees must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/ or required articles of clothing will be explained to you as part of the orientation process.
STANDARD SPECIFICATIONS
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) is subject to overtime in accordance with Federal and State Regulations.
Aesthetician (On-Call) - Waldorf Astoria Monarch Beach and Resort Club
Hilton job in Dana Point, CA
The award\-winning Forbes 4\-Star and AAA 5\-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a **Aesthetician** to join the _Spa_ Team\! Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid\-back vibe and fun, active lifestyle\.
The resort is perched on 175 acres atop a 150\-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets\. This includes 4 restaurants, a beach club, lounge, marketplace, and in\-room dining\.
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community\.
**Want to learn more?** Hotel Website \(******************************************************** \(********************************************************** \(*********************************************
**Classification:** On\-Call
**Shift:** On\-Call \(must commit at least two full days to the property\)
**Pay Rate:** The pay rate for this role is $16\.50 per hour plus service charge and is based on applicable and specialized experience and location\.
**What will I be doing?**
As an Aesthetician, you would be responsible for providing professional facial, cosmetic and hair removal services for guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Provide professional facial, cosmetic and hair removal services in accordance with state, local and company health and safety regulations
+ Utilize, maintain and conduct inventory of supplies and products and equipment
+ Maintain cleanliness of work area
+ Ensure product knowledge
+ Maintain records as required by federal, state, local and company regulations
+ Respond to guest inquiries and requests and resolve guest service issues in a timely, friendly and efficient manner
+ Perform general Spa duties, as needed
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Access to pay when you need it through DailyPay
+ Medical Insurance Coverage - for you and your family
+ Mental health resources including Employee Assistance Program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Go Hilton travel program: 100 nights of discounted travel
+ Parental leave to support new parents
+ Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\*
+ 401K plan and company match to help save for your retirement
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs _\*_ _Available benefits may vary depending upon property\-specific terms and conditions of employment\._ \#LI\-SB3
**Job:** _Spa, Health Club, Recreation_
**Title:** _Aesthetician \(On\-Call\) \- Waldorf Astoria Monarch Beach and Resort Club_
**Location:** _null_
**Requisition ID:** _HOT0C5S9_
**EOE/AA/Disabled/Veterans**