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Hilton jobs in Las Vegas, NV - 187 jobs

  • Guest Room Attendant (On Call) - Waldorf Astoria Las Vegas

    Hilton 4.5company rating

    Hilton job in Las Vegas, NV

    As a Guest Room Attendant, you would be responsible for the overall cleanliness of all guestrooms that you are assigned to clean. Organizational Structure: You will report directly to the Director of Housekeeping / Housekeeping Managers. What will I be doing? Guest Room Cleanliness and Tidiness: Ensure occupied and vacant guestrooms are cleaned and maintained up to the exact standard as demonstrated by Housekeeping supervisory staff during initial training. If guest is utilizing any additional bedding (rollaway) ensure that there is ample linen and amenities. Remove all soiled linens and towels from room and store on back landings. Inspect all guestroom fresh linens for cleanliness and sub standard appearance. Thoroughly clean guest bathrooms, bathroom walls, bathtub, shower staff, water closet using the suggested chemicals. After cleaning, dry all areas, fixtures and surfaces, ensuring no water mark/spots. Arrange all toiletries straightened on a piece of cloth in occupied guestrooms. Replenish all amenities and terry items. Efficiently make bed to meet appearance standard as demonstrated. Arrange all clothing items in occupied guestrooms are folded neatly and pair guest shoes according to standards as demonstrated. Upkeep guestroom and bathroom to include all inside windows and mirrors. Remove all in room dining trays from guestroom hallways and/or corridor to be brought to back landings and call for pick up. Remove any used glasses or in room dining soiled plates + cutlery from the room. Ensure reporting of replacement as necessary from respective departments. Ensure waste baskets empty and clean. Vacuum the guestroom's carpet and wipe down furniture and baseboards according to standard in all assigned work areas. Ensure entry floor area is free of debris and clean in appearance. Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task. Guestroom equipment and facilities: Recognize and report all missing, damaged or sub standard furniture, fixtures and equipment. Ensure that all electronic devices (television, remote controls, stereo, and telephones) are working properly. Guest Request Handling: Evaluate work assignment and prioritize work load according to guest requests. Ensure all guestrooms assigned are completed with correct status marked at the end of the day including any information for input into guest history file. Other: Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards. Return all articles left by guest to Lost & Found and adhere to all Lost & Found policies and procedures. EOE/AA/Disabled/Veterans What are we looking for? As a Guest Room Attendant, the ideal candidate will have the following qualification: Possess a positive and outgoing personality Must possess good written and verbal command of the English Language Minimum of two years previous housekeeping experience as a room attendant Attention to detail is very important Professional appearance and grooming Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $24k-31k yearly est. Auto-Apply 39d ago
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  • Communications Agent (Part Time) - Waldorf Astoria Las Vegas

    Hilton 4.5company rating

    Hilton job in Las Vegas, NV

    EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! A Telephone Operator is responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Telephone Operator, you would be responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner Provide information and demonstrate knowledge of all hotel facilities and services Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc.
    $18k-23k yearly est. Auto-Apply 4d ago
  • Engineer, NRO Installations

    Chipotle Mexican Grill 4.4company rating

    Las Vegas, NV job

    CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY As the Installation Engineer, NRO's you will be responsible for installing all IT hardware and peripherals as defines as the Restaurant Systems for the Chipotle Brand. This role is critical in ensuring installation of all IT systems and equipment to be fully functional and ready for operations prior to grand opening day. This position will work closely with U.S. based support and technical teams to manage New Restaurants, Hardware Rollouts, and emergency activities where onsite technical support is needed. This position is based regionally within the area that will be supported. Location: This is a remote role supporting the west region. Looking for individuals that reside in Colorado, California, Idaho, Montana, Nevada, New Mexico, Oregon, Texas, Washington, or Wyoming. WHAT YOU'LL DO * Strong candidates are motivated by what they can achieve, growth they could experience and how they will impact the company. * Remote and onsite installation support for new restaurant openings, which includes all front and back of house hardware, peripherals, networking equipment, and low voltage cabling. * Conduct testing of all installed equipment to ensure its fully functional to support grand opening day. * Clean-up and removal of all boxes and debris from NRO Restaurant upon completion. * Supply installation support for deployment and rollouts of new technology to include hardware or software support for remediation and/or National Deployments. * Supply Low Voltage repair and replace as necessary. * Supply return to service capabilities for any and all hardware at a site when 3rd party suppliers are unavailable. * Supply Remote application support including Aloha, IOS, and Android for NRO activities between New Sore installation, Operations Turnover, Mock Day support, and Grand Opening Support. WHAT YOU'LL BRING TO THE TABLE * Possess a B.A./B.S. in MIS, Computer Science, Business Administration or a related field, or an equivalent in education and experience required. * 3-5 years' experience supporting installations. * Experience installing Total restaurant Point of sale and back of house servers, systems and peripherals. * Experience installing all forms of Low voltage cabling. Including Ethernet and Phone lines * Experience with Networks preferred, Including switches, routers, and access points. * Experience with POS software preferred. * Experience working in all types of conditions on a construction site. * Ability to lift and move boxes up to 50 lbs * Ability to safely use ladders and/or lifts * Extensive travel up to 90% of time * Working irregular hours including nights, weekends, and possible holidays. * Ability to work effectively with colleagues across multiple teams PAY TRANSPARENCY A reasonable estimate of the current base pay range for this position is $85,000.00-$119,500.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit ********************************** for more details. WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests. Job Restaurant Technology Job Posting 12/22/2025 Job Number JR-2025-00647979 RefreshID JR-2025-00647979_20251219 StoreID 99321
    $85k-119.5k yearly 60d+ ago
  • Security Officer (Full-Time) - Waldorf Astoria Las Vegas

    Hilton 4.5company rating

    Hilton job in Las Vegas, NV

    EOE/AA/Disabled/Veterans A Security Officer is responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property Promote safe work practices Initiates preliminary investigations into incidents, as needed Writes reports and ensures accuracy of necessary documentation, as needed Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $29k-37k yearly est. Auto-Apply 34d ago
  • Part-Time Hotel Breakfast Attendant

    Best Western Plus Las Vegas West 4.6company rating

    Las Vegas, NV job

    Job Description Our busy hotel is looking for an enthusiastic and detail-oriented customer service professional to make our guests' dining experience memorable. As our breakfast attendant, you will set up the hot buffet daily, ensuring that hot food is always filled, fruits, bread, cereals, and bakery items are well-stocked, and break down the buffet after service. The breakfast attendant will also refill coffee and beverages as needed or when asked and remove dirty dishes and utensils. Candidates should be enthusiastic about customer service and thrive in fast-paced environments! Experience working in the food service industry is a plus. Apply now if you love working with people and offering a fantastic guest experience! Position is for 2 days a week: Weekends or Sunday/Monday Compensation: $15 hourly Responsibilities: Set up the breakfast buffet table and ensure fresh items are stocked and available throughout service Remove plates and dishes from tables throughout the breakfast service using appropriate techniques for removing plates, glasses, and silverware promptly Follow health and safety protocols to clean and sanitize service lines, beverage dispensers, and other equipment Clean the breakfast area, including the tables, chairs, and buffet bar as needed, and empty garbage Assist guests with any questions or concerns that they may have in a prompt and friendly manner Qualifications: Displays impeccable time management and organizational skills Candidates must have completed high school or received similar certification (GED) Must have a strong focus on putting the guest first with exceptional customer service experience We prefer some experience working in the food service industry Clear communication and interpersonal skills with diners and coworkers Must possess Food Handler Training Safety Card (Health Card) About Company Located in the stunning Summerlin area, we are a quaint hotel that caters to business travelers, families, and all walks of life. Just minutes from the upscale Downtown Summerlin area and less than 20 minutes away from the stunning views of Red Rock Canyon, our location offers a variety of possibilities for guests' needs. We are looking for an energetic, customer-service centric individual to help lead our team!
    $15 hourly 27d ago
  • Facilities Specialist

    Chipotle Mexican Grill 4.4company rating

    Las Vegas, NV job

    **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. **THE OPPORTUNITY** The Facilities Specialist maintains restaurants through preventative maintenance on all aspects of the restaurant. **WHAT YOU'LL DO** In addition to following Chipotle's policies and procedures, principal accountabilities include, but are not limited to: + Assisting the Facilities Manager by supervising facility aspects of restaurant management at the market level + Performing facility maintenance and repair through monthly site visits and analysis of restaurants + Formulating preventative maintenance schedules for the safe, efficient, and effective operation of restaurant facilities, including but not limited to cooking equipment, HVAC systems, sinks, plumbing, electrical circuits, and refrigeration units + Carrying out set procedures to be followed in the event facilities cease functioning, function improperly, or present a threat to the health and safety of employees or customers + Training managers, crew, and other restaurant staff on how to manage, maintain, troubleshoot, and repair restaurant facilities; assessing the need for additional training on an individual, as needed basis + Ensuring managers, crew, and other restaurant staff are correctly and consistently following facility maintenance practices and procedures + Conducting detailed facility maintenance and repair seminars on an individual basis or in a group setting + Providing the Operations Team and Regional Facility Manager with comprehensive maintenance visit recaps detailing restaurant strengths and areas of opportunity, as related to facilities + Identifying specific issues which contribute to higher M & R costs or capital reinvestment costs and communicating these issues to the Regional Facilities Manager, Field Controller and Operations Team + Providing guidance to restaurants on how to maintain and update facility records + Performing equipment and building repairs on a regular basis (e.g., in the case of an emergency or during routine scheduled site visit) + Performing new store turnover, 90 day and one-year walks/punches with Contractor and Operations Team for all new restaurants + Serving as liaison between restaurants, landlords, contractors, and vendors when needed to repair facilities + Assisting Operations Team to investigate, analyze, and determine whether to escalate facilities issues to the Regional Facilities Manager + Serving as the facilities representative at operations management meetings and is responsible for communicating information back to the Apprentice Facilities Manager and Regional Facilities Manager + Providing field support and communication to the Development Department relating to Wynkoop and regional/market initiatives and needs + Assisting with communicating contractor deficiencies on re-investment or repair projects + Following all Development Department guidelines + Completing other duties to advance a particular project or resolving a business issue, as needed **WHAT YOU'LL BRING TO THE TABLE** + Possess a strong trade knowledge of carpentry, plumbing, electrical, commercial cooking equipment, appliance repair and basic HVAC/refrigeration + Be knowledgeable of rules and regulations governing facilities safety requirements + Demonstrate the ability to manage and coordinate multiple schedules while planning work to facilitate timely achievement of results + Effectively, clearly, and patiently communicate and train facility maintenance and repair concepts + Have a clean Motor Vehicle Report in order to travel between restaurants + Be responsible for safe driving requirements as determined by the law + Have a B.A./B.S. in related field or an equivalent in education and experience with two (2) years formal or informal training on how to repair and maintain facilities; experience with restaurant equipment, HVAC, electrical, plumbing, refrigeration or appliance repair preferred. **PAY TRANSPARENCY** A reasonable estimate of the current base hourly range for this position is $XX to $XX. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit jobs.chipotle.com/benefits for more details. **PAY TRANSPARENCY** A reasonable estimate of the current base pay range for this position is $23.07-$29.57. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit ********************************** for more details. **WHO WE ARE** Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM _Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._ _Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
    $23.1-29.6 hourly 19d ago
  • Order Taker (On Call) In Room Dining Waldorf Astoria Las Vegas

    Hilton 4.5company rating

    Hilton job in Las Vegas, NV

    EOE/AA/Disabled/Veterans An Order Taker is responsible for answering telephones and taking guest food and beverage orders in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As an Order Taker, you would be responsible for answering telephones and taking guest food and beverage orders in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Answer Room Service telephones and respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu, including, but not limited to, restaurant promotions, specials, how menu items are prepared, etc. Upsell food and beverage items including, but not limited to, sides, dessert, beverages and special promotion items Take guest food and beverage orders and input orders in appropriate point-of-sale system Reconcile check upon delivery of order including, but not limited to, verifying check totals, gratuity disbursement and managing the cash drawer and house bank in accordance with established accounting guidelines What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $26k-35k yearly est. Auto-Apply 60d+ ago
  • Residential Houseperson (On Call) - Waldorf Astoria Las Vegas

    Hilton 4.5company rating

    Hilton job in Las Vegas, NV

    EOE/AA/Disabled/Veterans Requirements\: Mandatory Professional appearance and demeanor Two years previous experience as a houseperson within a hotel or public/office building Strong written and verbal communication skills in the English language Team Oriented Possess a pleasant and outgoing personality. Attention to Detail Multi task in various situations The ability to work well in a team environment Perform job functions with attention to detail, speed, and accuracy Excellent time management and organizational skills Flexibility (multiple projects/frequent interruptions) Be a clear thinker, remaining calm and resolving problems using good judgment Follow directions thoroughly Understand guest service needs Work cohesively with co-workers as part of a team Work with minimal supervision Maintain confidentiality of guest information and pertinent hotel data Ability to work varied shifts, including weekends and holidays Able to lift up to 50 - 100 lbs Able to stand for extended periods of time Each of the items listed is considered an essential function of the position. However, the duties, responsibilities and requirements presented in this job description are intended to be broad based and high level and should not be construed as an exhaustive list of all roles or responsibilities for the position. The Company reserves the right to alter the duties and responsibilities of the position. It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Employees or applicants should direct requests for accommodation to Director of Human Resources. Scope of Position The Houseperson is responsible for maintaining a superior clean and well-stocked area and in all tasks assigned. He/She is responsible for maintaining cleanliness of all Residential corridors and public areas and assisting within Residential units when required. Houseperson The houseperson is responsible for the overall aesthetic cleanliness of the residential common areas and to support the residential department to ensure the residents and guests' satisfaction including initiating contact with the Residents entering the residences or hotel and creating a delightful arrival and departure experience. Department Job Functions: Provide excellent service consistent with the property's core service standards and brand attributes Meet the demands of a fast-paced environment by using good judgment and the ability to multi-task, ability to think clearly, quickly, maintains concentration and makes concise decisions The ability to focus and pay attention to detail Proactively greet, interact, and assist staff in a professional manner to foster and promote a cooperative and harmonious work environment Perform all duties as deemed necessary for the success of the department Be knowledgeable of Department Residences and Hotel goals Maintain complete knowledge and comply with all residential and hotel departmental policies and procedures. Practice teamwork, create a positive work environment, greet fellow employees and thank them when they lend assistance Maintain complete knowledge of and comply with all departmental policies, procedures, and standards Proactively seek to provide refined luxury service ensuring guest satisfaction Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately Be knowledgeable of Hotel information to answer guest inquiries Serve as ambassadors of the property by being the first point of guest contact Ability to focus attention on guest needs, remaining calm and courteous. Maintain positive guest relations at all times Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day An ability to understand the Residents' inquiries and provide responses An ability to maintain the confidentiality of all Residential guest information and pertinent hotel data. Accommodate all Residents requests expediently and courteously. Follow up with designated Residential or hotel personnel to ensure completion of request. Own all requests and complaints; resolve issues immediately and follow up to ensure the guest's satisfaction Document residents' requests for Concierge or Valet assistance. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Ensure Hotel property and equipment is properly used and maintained. Identify and report defects throughout the Hotel; notify supervisors immediately of hazards, injuries, equipment or processes that negatively affect the operations Protect and utilize Hotel assets in a responsible and professional manner Participate in the property's sustainability initiative through energy conservation and the use of recycling programs and materials. Maintain knowledge of: Scheduled daily activities Daily arrivals/departures Hours of operation for each outlet Features and services provided by the Hotel and Residences Residential Corridor and Public area cleanliness and tidiness Cover all areas assigned to and ensures that the Residences cleanliness standards are maintained in all areas of responsibility Maintain the general upkeep of assigned section of Residential floors and public areas Operate all floor maintenance equipment efficiently Vacuum, spot clean / shampoo of carpets Recognize and report all missing, damaged or sub-standard furniture, fixtures and equipment Responsible for all furniture moving, wall washing, drapes up and down, delivery of any residential requests, shampooing, buffing and spot cleaning, interior window and mirror cleaning and high dusting Maintain the cleanliness of residential foyers and corridors by performing wall washing, vacuuming, dusting of crown molding, millwork, baseboards and cleaning of all light fixtures including ceiling fixtures Perform general cleaning as scheduled Keep emergency stairwells and service landings in order and remove excessive soiled linen or garbage Move and remove furniture in residential related areas as well as office space Assist the Residential desk team with any package or food deliveries or assist with fulfilling any residential requests Escort any residential guests when necessary. Fulfil any residential guests' request e.g. laundry pick-up and any other requests. Supports Residential room attendant in maintaining correct supplies and pars in closets and delivery of these supplies to the floors if needed. Remove all garbage from service landings and general wall washing and cleanliness of all service landings. Maintain the cleanliness of all service elevators including shampooing of any carpets, high dusting and mirror cleaning. Polish and wipe down all metal services. Maintain the cleanliness of foyers and corridors by performing wall washing, vacuuming, dusting of crown molding, millwork, baseboards and cleaning of all light fixtures including ceiling fixtures. Maintain vacuum cleaners and other equipment by cleaning up, changing bags and belts regularly. Assist in all deliveries, including but not limited to, incoming and outgoing packages (UPS, Fedex, DHL, etc.) and dry cleaning Assist in miscellaneous errands as needed Assist with contractor escorts as needed Assist in shoe shine requests
    $48k-70k yearly est. Auto-Apply 1d ago
  • General Manager - Waldorf Astoria Las Vegas

    Hilton 4.5company rating

    Hilton job in Las Vegas, NV

    EOE/AA/Disabled/Veterans What are we looking for? Basic Qualifications: A minimum of 3 years General Manager experience managing a property with 250+ rooms. Experience managing a property with $50M or greater in revenue. Extensive experience managing unionized hotel operations, ensuring compliance, fostering productive labor relations, and maintaining operational efficiency. Capable of strategically driving financial performance and profitability following a major renovation, leveraging targeted initiatives to maximize revenue and streamline costs. Skilled in building and maintaining strong relationships with ownership groups and strategic partners, fostering collaboration and long-term success. Committed to cultivating and enhancing a positive team culture, focusing on collaboration, growth, and excellence. Proven success driving F&B performance and profitability. Preferred Qualifications: Proven experience managing residential components within a hospitality setting, ensuring seamless integration with hotel operations. Expertise in relaunching food and beverage outlets post-renovation, including concept development, team training, and market positioning. Preferred background in Las Vegas hospitality, with an understanding of its unique market dynamics and guest expectations. Demonstrated success in luxury hospitality, including experience with Forbes. Hilton brand expertise. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! About the Opportunity Are you ready to take the lead as General Manager of the Waldorf Astoria, Las Vegas, where your leadership will foster growth and ensure the seamless operation of our dynamic team? We are seeking an experienced and inspiring leader to join us and elevate our esteemed hotel to new heights of success. As General Manager, you will be instrumental in crafting exceptional guest experiences while upholding the highest standards of luxury and hospitality. Your role will involve overseeing daily operations with precision, maintaining our unwavering commitment to outstanding service, and driving financial success. Become part of our legacy of excellence, where your visionary leadership will inspire our talented team and define the future of our establishment. About the Property At the Waldorf Astoria Las Vegas, guests enjoy a harmonious blend of luxury and relaxation. Just a short walk from the iconic Las Vegas Strip, the hotel provides easy access to upscale shopping, vibrant entertainment, and exceptional dining. Unwind at the serene spa or take a refreshing dip in the pool, complete with private cabanas for the ultimate escape. Thoughtful amenities and attentive service create a welcoming atmosphere, ensuring every guest feels at home. Savor gourmet dining at Zen Kitchen or enjoy elevated cocktails at SkyBar, which boasts breathtaking skyline views. Whether indulging in the tranquility of the hotel or exploring the excitement of Las Vegas, the stay is guaranteed to be refined and unforgettable. To learn more about the property, click HERE. What will I be doing? As the General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation. Ensure guest and team member satisfaction. Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward. Recruit, interview and train team members. Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements. Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies. Serve as primary liaison with hotel owners and corporate entities.
    $54k-85k yearly est. Auto-Apply 26d ago
  • Valet Attendant (On Call) - Waldorf Astoria Las Vegas

    Hilton 4.5company rating

    Hilton job in Las Vegas, NV

    EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! A Valet Parking Attendant is responsible for greeting guests and transporting vehicles in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Valet Parking Attendant, you would be responsible for greeting guests and transporting vehicles in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet arriving and departing guests in a timely, friendly and efficient manner Retrieve vehicle keys from and provide receipts to guests Transport guest vehicles to and from designated parking areas and the hotel driveway Assist guests with luggage Retrieve guest items from vehicles, as requested Respond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient manner
    $22k-30k yearly est. Auto-Apply 34d ago
  • Engineer III (Overnight) Full Time

    Hilton 4.5company rating

    Hilton job in Las Vegas, NV

    What are we looking for? A minimum of 2 years' experience as an Engineer II (or equivalent) in hotel or construction related trades, including knowledge of equipment and materials used in Engineering/Facilities dept. Prior experience in a high rise hotel or other commercial property Competency in the use of the tools of the trade, i.e. power tools, hand tools, voltage meters and testers, etc Competency in various types of motorized/power equipment; use. Scissor lift, etc Excellent organizational skills to function effectively under time constraints with particular attention to detail Effective listening abilities with strong judgmental skills, math skills, and ability to read and evaluate written material, including blue prints Must possess the ability to access all areas of the property and withstand various activities such as frequent walking, standing, bending, stooping, climbing, reaching, kneeling and balancing. Full dexterity and ability to lift and carry heavy equipment and tools of 50 pounds Advanced knowledge of one or more of the following: HVAC, Refrigeration, Electrical, Plumbing, Kitchen Advanced troubleshooting knowledge Certified Pool Operator or ability to obtain CPO within first 6 months Desirables Prior experience in a luxury hotel environment Steam generator knowledge Licence/Certification in one or more of the following: HVAC, refrigeration, electrical, kitchen, and/or plumbing Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! An Engineer is responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Here are some perks you can enjoy while joining our team: Access to your pay when you need it through Daily Pay Career and growth development The Go Hilton travel discount program Competitive health & wellness benefits Team member resource groups Recognition and rewards programs And so much more What will I be doing? As an Engineer III, you would be responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space and heart-of-the-house areas Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, painting, HVAC work and masonry Operate, maintain, troubleshoot, repair, and conduct all periodic and preventative maintenance of equipment Conduct inspections for preventive maintenance needs Record and report completed repairs and items that require further attention EOE/AA/Disabled/Veterans
    $42k-74k yearly est. Auto-Apply 23d ago
  • Fitness Attendant (On Call) - Waldorf Astoria Las Vegas

    Hilton 4.5company rating

    Hilton job in Las Vegas, NV

    Responsible for delivering exceptional guest service in the fitness center by maintaining a clean, well-stocked, and welcoming environment, greeting and anticipating guest needs, and providing facility orientations. Duties include towel service, upkeep of locker rooms and amenities, logging fitness class attendance, and ensuring equipment functionality and cleanliness in accordance with Waldorf Astoria standards. Duties and Supporting Responsibilities: • Offer the highest level of personalized service while maintaining a gracious, enthusiastic, helpful and professional attitude with all guests and team members. • Greeting guests and directing them to the fitness center. • Folding and stocking clean towels for the fitness center and removing all soiled towels from the fitness center. • Anticipate guest needs, as to where guests will never have to ask for anything. • Maintain fitness facility by performing necessary housekeeping duties (picking up towels, cups, shower & bathroom area, vanity area and all surrounding areas). • Maintaining and filling all shower and steam room amenities in fitness center locker rooms (shampoo, conditioner, body wash, body lotion, eucalyptus spray) • Maintain cleanliness of the Yoga Studio. • Maintain cleanliness of all fitness equipment. • Log all fitness class attendees in booking system. • Ability to give orientation tours and describe the fitness equipment functionality and benefits to all guests entering the fitness center. • Ability to handle multiple tasks simultaneously. • Ability to work in a fast-paced environment while maintaining a calm appearance. • Keep fitness center and locker rooms clean and free of debris and soiled linen. • Follow Waldorf Astoria grooming and appearance guidelines while maintaining a positive attitude. • Following the posted opening and closing duties and side work sheet. • Complete all fitness equipment maintenance and cleanliness logs and report any malfunctioning equipment. • Attend all pre shift communication meetings. • Attend monthly department meeting as required. Mandatory requirements • Willing to work a flexible schedule and holidays • Work in a safe, prudent and organized manner • Be able to relate to all levels of guests and team members • Have excellent communication and organization skills • Be able to consistently delight and satisfy our guest • Have the ability to handle guest requests in a detailed, patient and thorough manner • Reading, writing and oral proficiency in the English language • Professional appearance and demeanor at all times • Must work as a team player and assist when needed Each of the items listed is considered an essential function of the position. However, the duties, responsibilities and requirements presented in this job description are intended to be broad based and high level and should not be construed as an exhaustive list of all roles or responsibilities for the position. The Company reserves the right to alter the duties and responsibilities of the position. It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Employees or applicants should direct requests for accommodation to Director of Human Resources. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
    $20k-29k yearly est. Auto-Apply 54d ago
  • Senior Catering Sales Manager - Waldorf Astoria Las Vegas

    Hilton 4.5company rating

    Hilton job in Las Vegas, NV

    The iconic Waldorf Astoria is seeking a Senior Catering Sales Manager to join the team at the award-winning Las Vegas property! Located in the heart of the Las Vegas Strip, this luxurious hotel has 389 rooms, 6 food and beverage outlets, and 12,000 square feet of meeting space. This includes a 3-meal restaurant, fine dining restaurant, tea lounge, bar, pool cafe, and in-room dining. In this role, you will be selling and servicing events, primarily focusing on local catering. This will include selling our outlets as well. The ideal candidate will have at least two (2) years Hospitality related experience at management level. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the hotel property management systems (Delphi.fdc) Luxury sales experience Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE) Want to learn more? Hotel Website, Facebook, Instagram What will I be doing? As Senior Catering Sales Manager you are responsible for the negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. As Sr. C&E Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. This position primarily handles complex events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner's primary contact following turnover on property and is responsible for his/her experience. May support and act on the behalf of the Director of Catering and Events. Specifically, your essential functions will be to perform the following tasks to the highest standards: To organize, plan and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone, email, written documents or in person. Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. Demonstrate knowledge of job systems, products, systems, and processes. Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. Selling and influencing both internal and external clients. Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. Participate in customer site inspections. Attend daily Business Review Meeting in order to strategize as a team to determine best function space to propose to new business. Engage in outside sales activities to discuss business opportunities and entertain customers in local and assigned markets. Direct site visits for respective accounts and participates in industry and customer events. Responsible for obtaining deposits and review and approval final billing. Flexible with schedule to accommodate based on scheduled events. Other duties as necessary based on business needs. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-MD1 EOE/AA/Disabled/Veterans
    $56k-70k yearly est. Auto-Apply 1d ago
  • Assistant Front Office Manager - Waldorf Astoria Las Vegas

    Hilton 4.5company rating

    Hilton job in Las Vegas, NV

    An Assistant Front Office Manager is responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As an Assistant Front Office Manager, you would be responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Assist in the management of all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward Recruit, interview and train team members Assist in monitoring and assessing service and satisfaction trends, evaluate and address issues and make improvements accordingly Oversee the VIP guest process including, but not limited to, reviewing VIP reservations and ensuring smooth check-in/check-out Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events • Operate the Front Office properly, efficiently, and with profitability • Supervise and assist Guest Service Agents, Concierge, and Personal Concierge with their duties if necessary • Oversee Front Services operation to ensure seamless coordination of luggage storage and delivery, package handling, and valet parking services • Enforce company, hotel, and departmental policies and procedures • Ensure a warm and genuine arrival and departure experience in compliance with Forbes Five-Star standards • Coordinate guest experiences with other departments in a cooperative manner • Effectively communicate information and guest requests to all relevant departments • Personally welcomes guests in VIP categories as well as repeat guests; recognize and anticipate their individual needs • Ensure that guest history records are accurately maintained and all repeat guests preferences are met • Perform aspects of human resources and training functions, including counselling, coaching, training, developing, disciplinary actions, etc., for Guest Service Agents, Concierge, Front Services, and Personal Concierge • Ensure and maintain a very high standard of personal hygiene, behaviour and grooming standards of staff • Handle and document all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily • Spend time in all hotel public areas periods to ensure that the area is managed well by the respective team • Leads and coaches the team to achieve departmental goals, such as the upsell program, engagement in the Hilton Honors loyalty program, and internal concierge bookings • Strategically manage room inventory to provide a positive guest experience, while maximizing occupancy and overall profitability • Identify quality improvement trends and effectively communicates issue to the Front Office Manager • Independently own and execute special projects to enhance guest experience, hotel revenue/profitability, or employee engagement • Perform any other reasonable duties as required by the Front Office Manager EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability Requirements Mandatory • 1 year of management experience within a luxury environment • Strong verbal and written communication skills in the English language • Ability to multi-task • Fully flexible schedule with ability to work all shifts (including overnight) with varied days off • Strong knowledge of front office operations, including cashier and reception • 6 months of Front Services experience (Valet, Bell, or Doorperson) in either a line-level or supervisory capacity • Ability to work well in a team environment • Ability to stand for extended periods of time • Computer literacy which is not limited to\: Excel, Power Point and Word • Professional appearance and demeanour Preferred: • Bachelor's degree in Hospitality Management or a related field • 2 years of management experience within Front Office • Fluency in a secondary language • OnQ Experience Each of the items listed is considered an essential function of the position. However, the duties, responsibilities and requirements presented in this job description are intended to be broad based and high level and should not be construed as an exhaustive list of all roles or responsibilities for the position. The Company reserves the right to alter the duties and responsibilities of the position. It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Employees or applicants should direct requests for accommodation to Director of Human Resources. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $32k-44k yearly est. Auto-Apply 3d ago
  • Department Manager

    McDonald's 4.4company rating

    Spring Valley, NV job

    This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Description: McDonald's Works for Me. I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. The Job for Me - Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in. The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits. Let's talk. Make your move. Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers. The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service. The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu. The People Department Manager's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there. Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants. Additional Info: Along with competitive pay, a Department Manager at a McDonald's Corporate owned store is eligible for incredible benefits including: * 15-25 days paid vacation * 10 paid holidays, anniversary splash and 8-week sabbatical every 10 years * Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language * Medical, dental and vision coverage * Pre-tax flexible spending accounts * Short- and Long-Term Disability, life and accident insurance * Paid Leaves of Absence * Service awards * Employee Resource Connection * Adoption Assistance * Matching gifts program This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
    $23k-29k yearly est. 33d ago
  • Catering Coordinator (Full Time) - Waldorf Astoria Las Vegas

    Hilton 4.5company rating

    Hilton job in Las Vegas, NV

    A Catering Coordinator is responsible for soliciting, securing, coordinating and responding to inquiries regarding the purchase of food and beverage and use of event facilities for small local and group catered events in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a Catering Coordinator, you would be responsible for soliciting, securing, coordinating and responding to inquiries regarding the purchase of food and beverage and use of event facilities for small local and group catered events in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Solicit, secure, coordinate and respond to customer inquiries regarding the purchase of food and beverage, rental of event facilities and purchase of ancillary services from the hotel for groups and meetings of 50 or fewer guests with 10 or fewer guest room nights + Host and entertain clients, conduct property tours, draft contracts and promote facilities and services + Communicate with and provide direction and supervision to team members to execute catering events + Generate contracts and Banquet Event Orders \(BEOs\) and support daily distribution of BEOs, reader boards and change logs + Work with Department Secretaries/Administrative Assistants in maintaining the file room and the proper stocking of Catering Marketing Collateral + Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Catering and Event Services_ **Title:** _Catering Coordinator \(Full Time\) \- Waldorf Astoria Las Vegas_ **Location:** _null_ **Requisition ID:** _HOT0C7UW_ **EOE/AA/Disabled/Veterans**
    $28k-36k yearly est. 4d ago
  • Concierge (On Call) - Waldorf Astoria Las Vegas

    Hilton 4.5company rating

    Hilton job in Las Vegas, NV

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans A Concierge is responsible for assisting guests with various tasks related to their visit and for providing information about the hotel and the local vicinity in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Concierge, you would be responsible for assisting guests with various tasks related to their visit and for providing information about the hotel and the local vicinity in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be performing the following tasks to the highest standards: Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care Process and deliver messages for guests Retrieve mail, small packages and facsimiles for guests as requested Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests Respond to special requests for services including, but not limited to, dentists, doctors, child care, florists, etc. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Register VIP guests, as needed Promote Company marketing programs and distribute printed materials, as needed
    $32k-42k yearly est. Auto-Apply 38d ago
  • Guest Service Agent (Part Time) - Waldorf Astoria Las Vegas

    Hilton 4.5company rating

    Hilton job in Las Vegas, NV

    EOE/AA/Disabled/Veterans What are we looking for? Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Previous experience in a customer-focused industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Calm, efficient, and organized with great attention to detail Ability to multi-task while maintaining a positive attitude when working with a Guest Professional manner with an emphasis on hospitality and guest service Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors Conflict resolution experience What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessary
    $30k-37k yearly est. Auto-Apply 60d+ ago
  • Building Maintenance Technician

    Best Western Plus Las Vegas South Henderson 4.6company rating

    Henderson, NV job

    Job DescriptionWe're looking for a hardworking maintenance technician to join our team! You'll make sure our facilities are operating efficiently, regularly inspect our building for any damage, and conduct routine maintenance on our equipment to keep it running smoothly. The ideal person for this job is a reliable team player and a problem solver who has some prior maintenance experience. If you're looking for a job at a fast-growing company that really values its employees, reach out to us today!Compensation: $17 - 18 per hour Responsibilities: Record when any equipment was serviced and repairs were made Ensure all equipment and systems such as HVAC units, plumbing fixtures, and electrical wiring are in working order by conducting routine maintenance and handle any repairs, if needed Handle additional maintenance tasks as needed Plan and implement preventative maintenance procedures to maximize equipment operations and minimize safety risks Check the building for any damage to doors, windows, walls, and make any repairs as needed Qualifications: Needs to have availability to respond on nights and weekends to on-call maintenance requests 2+ years of maintenance experience Strong understanding of maintenance equipment, techniques and procedures Knowledge of heating and air conditioning units, plumbing systems, and electrical systems High school diploma/GED or equivalent About Company Located just off of I-215 and Eastern, the Best Western Plus Las Vegas South Henderson sits in the middle of the prestigious Seven Hills, Anthem, and Silverado Ranch neighborhoods. Our neighbors include the highly acclaimed St Rose Hospital and brand-new office buildings, occupied by the area's best doctors, lawyers, bankers, and developers to name just a few.
    $17-18 hourly 15d ago
  • Coordinator Food & Beverage - Waldorf Astoria Las Vegas

    Hilton 4.5company rating

    Hilton job in Las Vegas, NV

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans Scope of Position It is the mission and intent of this position that the Food & Beverage Coordinator will assist in the fundamental organization and development of systems and procedures within the Food & Beverage department. The Food & Beverage Coordinator will be responsible for assisting in the daily operation of the Food & Beverage department as well as assist all Team Members with daily inquiries. The Food and Beverage Coordinator will report to the Director of Food & Beverage. Duties and Supporting Responsibilities Provide support for Food and Beverage hourly team members and management. Train, develop, evaluate and schedule team members. Answer office phone greeting internal and external guests. Performs administrative duties such as, scheduling, payroll, labor management, purchasing and inventory control Provide excellent service at all time to all of our guests and team members Communicate all group information/changes to appropriate hotel team members in an accurate and timely manner Coordinate all aspects of service to include but not limited to: Food and beverage requirements Timing of events Special attention guests Table setup Special requests Complimentary desserts, drinks, etc. Billing instructions Authorized signatures Ability to handle confidential information appropriately Responsible for ordering/distribution of office supplies Inventories and maintenance of POS equipment. Oversee sign in/out and clock in/out of servers/bartenders for banquet events. Must be able to assist the Department to optimize both function profitability and guest satisfaction. Physical presence at work is an essential function of this job. Consistent and regular attendance is an essential function of this job. Additional duties may be added at the Company's discretion. Requirements A minimum of 2 years food & beverage experience in a luxury hotel environment Skilled in organizing resources and establishing multiple priorities Ability to effectively and efficiently handle multiple, simultaneous, and complex tasks and projects Knowledge of industry standards, products, and procedures Professional appearance and demeanor Excellent interpersonal communication skills High level of logical, organizational, and accuracy skills Ability to effectively speak and write in the English language Willing to work a flexible schedule and holidays Have an in-depth knowledge of food and preparation Be able to relate to all levels of guests Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Must have excellent attention to details, and extensive service knowledge Each of the items listed is considered an essential function of the position. However, the duties, responsibilities and requirements presented in this job description are intended to be broad based and high level and should not be construed as an exhaustive list of all roles or responsibilities for the position. The Company reserves the right to alter the duties and responsibilities of the position. It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Employees or applicants should direct requests for accommodation to Director of Human Resources.
    $25k-32k yearly est. Auto-Apply 59d ago

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