Post job

Hilton jobs in New York, NY - 1017 jobs

  • Housekeeping Quality Manager - Conrad New York Downtown

    Hilton 4.5company rating

    Hilton job in New York, NY

    The stunning Forbes 4-Star Conrad New York is looking for a Housekeeping Quality Manager to join the Housekeeping Team! Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets. This includes a 3-meal restaurant, rooftop bar, and in-room dining. Want to learn more? Hotel Website, Instagram, Facebook, Youtube What will I be doing? Assesses the quality of work provided to guests through daily quality inspections, writes and submits reports and works with managers to address and resolve quality gaps and deficiencies. Evaluates effectiveness of and develops incentive programs to drive performance. Reads and interprets all loyalty/satisfaction reports and interacts with guests regarding issues and concerns for resolution. Assists in training, re-training and corrective action, if necessary. Interviews, trains, supervises, counsels, schedules and evaluates staff. EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment. Pay Rate\: The pay rate for this role is $1,950/week and is based on applicable and specialized experience and location. #LI-JS3
    $2k weekly Auto-Apply 19d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Front Office Manager - Martinique New York on Broadway, Curio Collection by Hilton

    Hilton 4.5company rating

    Hilton job in New York, NY

    The historic Martinique New York on Broadway, Curio Collection by Hilton is seeking a full-time Front Office Manager to join their guest services team! This 500+ room property is in Manhattan's Koreatown, a five minutes' walk from the Empire State Building, Macy's Herald Square, Madison Square Garden, and Penn Station! This position will be one of multiple front office managers and report to the director of front office operations. They will oversee a union team of 13 guest service agents/7 bellpeople, typically 3-8 team members per shift! The ideal candidate for this position will possess a minimum of 2 years' management experience in either front office or housekeeping with a Local 6 union team. It would be considered an asset for this role to have previous experience with either luxury or lifestyle hotel brands! Shift Pattern\: candidates should be available to work both AM, PM and overnight shifts as needed, any day of the week/weekends/holidays as needed Salary Range: $70,000 - $75,000, final offer based on experience The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Manage all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly Ensure compliance with Company standards Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns Initiate and implement up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events Complete audit procedures, as needed Recruit, interview and train team members #LI-GL1 What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
    $70k-75k yearly Auto-Apply 12d ago
  • Breakfast Attendant-Fairfield Inn & Suites

    Fairfield Inn&Suites By Marriott Ny 4.1company rating

    New York, NY job

    Job Description Breakfast Attendant Pay Rate: $17/hr The breakfast attendant is responsible for set up and service of the daily complimentary breakfast for hotel guests. RESPONSIBILITIES: Providing personalized service to all guests. Taking inventory of food, beverages and supplies for each day. Ordering or purchasing food supplies. Preparing foods such as fruit and milk machines or dispensers. Stocking coffee, juice, and milk machines or dispensers. Setting out/arranging cold food such as sweet rolls, muffins, donuts, cereal, etc, for self-service. Clearing and cleaning tables as they are vacated. Wiping up spills and maintaining cleanliness of all appliances and counter space throughout the morning. Removing trash. Restocking self-service food and supplies as needed. Washing serving equipment and returning it to storage. All duties around preparation, set up, and service of the complimentary breakfast. Returning reusable supplies to storage. Each associate will be required to follow the rules as found in the M&R Employee Handbook Perform other duties as assigned by management of which employee is capable of performing
    $17 hourly 13d ago
  • Guest Environment Expert-Houseman/Runner

    Marriott International 4.6company rating

    Newark, NJ job

    Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $37k-62k yearly est. Auto-Apply 5d ago
  • Customer Service

    Pizza Hut 4.1company rating

    Perth Amboy, NJ job

    Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends, and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who makes things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts, and learn skills that last a lifetime. We start at $15.49 per hour plus offer medical, dental, 401K and PSL. Requirements The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old Additional Information Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $15.5 hourly 52d ago
  • Hospitality Coordinator, Atrio - Conrad New York Downtown

    Hilton 4.5company rating

    Hilton job in New York, NY

    The stunning Forbes 4-Star Conrad New York is looking for a Hospitality Coordinator to join the Atrio Team ! Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets. This includes a 3-meal restaurant, rooftop bar, and in-room dining. Classification\: Full-Time Shift: Various - must be available to weekdays, weekends, and holidays. Want to learn more? Hotel Website, Instagram, Facebook, Youtube What will I be doing? As a Hospitality Coordinator, you would be responsible for coordinating and implementing department activities and projects. Provide clerical support and assistance to department and management. Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest beverage and/or food orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Replenish beverages and ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. Pay Range\: The hourly rate is $28.59 per hour and is based on applicable and specialized experience and location. #LI-JS3
    $28.6 hourly Auto-Apply 13d ago
  • Event Manager - Hilton Newark Airport

    Hilton 4.5company rating

    Hilton job in Elizabeth, NJ

    The Hilton Newark Airport is looking for an Event Manager to join their team. This role offers the opportunity to focus on event detailing and execution while collaborating with the Sales & Catering team to ensure seamless, successful events. What will I be doing? As an Event Manager, you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. This position primarily handles complex events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner's primary contact following turnover on property and is responsible for his/her experience. May support and act on the behalf of the Director of Catering and Events. Specifically, your essential functions will be to perform the following tasks to the highest standards: Organize, plan and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone, email, written documents or in person. Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. Demonstrate knowledge of job systems, products, systems, and processes. Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. Selling and influencing both internal and external clients. Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. Participate in customer site inspections and assist with the sales process as necessary. Other duties as necessary based on business needs. Regular attendance. #LI-JW1 What are we looking for? • Minimum Years of Experience\: one (1) year events related experience It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Knowledge of the hotel property management systems (Delphi.fdc) and events experience within hotels • Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE) The annual base salary for this position will be $65,000-$70,000 (+ bonus/incentive program) based on experience. The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. and the World. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - for you and your family . Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) - you will accrue based on hours worked, if full time 18 days of PTO per year and 9 days for part time team members per year. Supportive parental leave program that runs concurrently with Washington State's Paid Family and Medical Leave program. Our team members receive benefits up to Washington State's maximum threshold per week. Hilton will then “top this up” to the weekly ABBR (Annual Benefit Base Rate). Go Hilton travel discount program\: 100 nights of discounted travel per calendar year Matching 401(k) Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Complimentary Team Member Parking Complimentary Team Member Lunch EOE/AA/Disabled/Veterans
    $65k-70k yearly Auto-Apply 5d ago
  • Bellperson (Temporary) - Hilton New York Times Square

    Hilton 4.5company rating

    Hilton job in New York, NY

    EOE/AA/Disabled/Veterans The Hilton New York Times Square is looking for a temporary Bellperson to join our team. Located at the heart of Times Square, this upscale hotel soars 44 stories above Manhattan, offers 478 rooms and features newly renovated food and beverage outlets, offering a breathtaking view of Times Square. The ideal candidate will have previous experience as a bellperson or doorperson, full availability including nights, weekends, and holidays, and have the ability to lift and carry up to 50 lbs. Shift Pattern: Full availability needed including nights, weekends, and holidays Pay Range\: $18.05 - $24.07 / hour What are the benefits of working for Hilton? Hilton is recognized as the best hospitality workplace in the world and the #1 World's Best Workplace by Great Place To Work US and Fortune! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet and escort arriving and departing guests to and from their accommodations. Retrieve and transport guest luggage. Inspect guest rooms and acquaint guests with these rooms and their features. Respond to guest inquiries and requests in a timely, friendly and efficient manner. Organize and store luggage, as needed, according to guidelines. Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments. Ensure messages and faxes are regularly delivered throughout the day. Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed. Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed. Assist in the maintenance, appearance, and functionality of equipment. #LI-LG1 What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all. Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit ************************ If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.
    $18.1-24.1 hourly Auto-Apply 25d ago
  • Night Steward - Waldorf Astoria New York

    Hilton 4.5company rating

    Hilton job in New York, NY

    What are we looking for? We are looking for a Steward who is passionate about maintaining the high standards of cleanliness and service that contribute to achieving Forbes 5-Star status. This role requires a hardworking individual who thrives in a fast-paced environment and is committed to supporting the Food and Beverage and Culinary teams to deliver exceptional service. The ideal candidate will be reliable, physically capable of handling heavy lifting, and an excellent team player who is enthusiastic about contributing to the hotel's luxury service culture. You will play a critical role in ensuring that our service ware and kitchen areas are kept in pristine condition while helping our team achieve excellence through your dedication and hard work. The ideal candidate will possess the following qualifications: • Ability to perform heavy lifting and physically demanding tasks as part of a fast-paced team environment • Strong commitment to maintaining cleanliness and service standards in line with Forbes 5-Star expectations • Team player mentality with the ability to collaborate effectively with colleagues across departments • Proactive approach to supporting team needs and contributing to seamless operations • Passion for delivering outstanding service and maintaining a positive attitude in all tasks • Ability to work independently when needed and stay organized with attention to detail • Physical stamina and strength to handle moving dishes, service ware, and equipment • Ability to handle repetitive tasks without compromising quality • Valid Food Handler Card required prior to offer • Ability to work flexible hours, including nights, weekends, and holidays as required Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable #LI-JS3 EOE/AA/Disabled/Veterans After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking a Steward to unveil a new era of luxury which embodies the spirit of New York City. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. A Steward plays a crucial role in maintaining the seamless operation of the hotel's culinary and dining services. In this role, you will be responsible for but not limited to ensuring that all cooking utensils, service ware, and kitchen equipment are impeccably cleaned, organized, and ready for use. This position is vital to supporting the smooth flow of service, maintaining high standards of hygiene, and upholding the luxury service expectations of the hotel. As a Steward, your attention to detail and commitment to maintaining pristine kitchen and dining tools will directly contribute to delivering an exceptional guest experience in line with our luxury service standards and financial success. What will I be doing? As a Steward, you will be responsible for but not limited to maintaining the cleanliness and organization of service ware, ensuring it is ready for use while supporting the hotel's goal of achieving Forbes 5-Star standards. Specifically, you will be responsible for performing the following tasks to the highest standards: Wash dishes and operate the dishwasher Scrub pots and pans to ensure they meet luxury standards Stock and maintain supplies and equipment to ensure smooth operations Transport and store clean service ware, ensuring safety and proper organization to avoid breakage Perform cleaning duties including mopping floors and removing trash from kitchen and dining areas Assist in preparing clean service ware for events and functions, ensuring everything is set for impeccable service Move dishes, glassware, and utensils between locations as needed to support restaurant and banquet services Assist with bottling water and preparing water stations to ensure guest satisfaction Help the restaurant and operations teams achieve Forbes 5-Star standards through attention to detail and commitment to quality The rate of pay for this role is $30.3532 - $40.4709 and is based on applicable and specialized experience.
    $22k-32k yearly est. Auto-Apply 9d ago
  • Front Office Operations Manager* - New York Hilton Midtown

    Hilton Worldwide 4.5company rating

    Hilton Worldwide job in New York, NY

    Placed right in the heart of the action the New York Hilton Midtown is looking for its next Front Office Operations Manager. This hotel offers 1,878 elegantly appointed guestrooms and an impressive 150,000 square feet of versatile event space. With 49 meeting rooms, including the largest ballroom spanning 21,673 square feet, it's an ideal destination for conferences, conventions, and upscale gatherings in the heart of Manhattan. Our ideal candidate will have a minimum of 2 years' experience in a Front Office Manager role, thrive in fast-paced environments, possess excellent communication and multi-tasking skills, and be available to work a fully flexible schedule. Candidate must have experience in a hotel of 500 rooms or more. Open availability is essential, as the position will transition to an overnight role following the training period. Shift Pattern: During the training period, the schedule will follow a daytime shift pattern. After training, the role will transition to primarily overnight shifts. Flexibility is essential, including the ability to work weekends and holidays. Salary Range: Range for this position is $75,000 annually and will be aligned with the candidate's experience and qualifications. The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications* * 401K plan and company match to help save for your retirement * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As Front Office Operations Manager, you would be responsible for overseeing guest service operations to ensure profitability, control costs and quality standards resulting in total guest satisfaction. Specifically, you would be responsible for performing the following tasks to the highest standards: * Ensures completion of daily objectives while maintaining Hilton's Brand Standards of guest satisfaction by assigning/instructing Guest Service, Front Office, Reservations and Front Desk Agents in the details of work * Oversee room reservations, front office systems, supplies inventory, forecasting and department budget to maximize revenue * Compile and prepare financial reports, including those related to the hotel's rate and availability calendar * Interview, train, supervise, counsel, schedule and evaluate staff; observes performance and encourages improvement * Communicates effectively both verbally and in writing to provide clear direction to staff; encourages a team spirit amongst staff members with leadership and guidance * Attend various operational related meetings to obtain and disseminate pertinent information. #LI-ZR1 What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $75k yearly 10d ago
  • Facilities Specialist ( NJ Market)

    Chipotle 4.4company rating

    Madison, NJ job

    CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Facilities Specialist maintains restaurants through preventative maintenance on all aspects of the restaurant. WHAT YOU'LL DO In addition to following Chipotle's policies and procedures, principal accountabilities include, but are not limited to: Assisting the Facilities Manager by supervising facility aspects of restaurant management at the market level Performing facility maintenance and repair through monthly site visits and analysis of restaurants Formulating preventative maintenance schedules for the safe, efficient, and effective operation of restaurant facilities, including but not limited to cooking equipment, HVAC systems, sinks, plumbing, electrical circuits, and refrigeration units Carrying out set procedures to be followed in the event facilities cease functioning, function improperly, or present a threat to the health and safety of employees or customers Training managers, crew, and other restaurant staff on how to manage, maintain, troubleshoot, and repair restaurant facilities; assessing the need for additional training on an individual, as needed basis Ensuring managers, crew, and other restaurant staff are correctly and consistently following facility maintenance practices and procedures Conducting detailed facility maintenance and repair seminars on an individual basis or in a group setting Providing the Operations Team and Regional Facility Manager with comprehensive maintenance visit recaps detailing restaurant strengths and areas of opportunity, as related to facilities Identifying specific issues which contribute to higher M & R costs or capital reinvestment costs and communicating these issues to the Regional Facilities Manager, Field Controller and Operations Team Providing guidance to restaurants on how to maintain and update facility records Performing equipment and building repairs on a regular basis (e.g., in the case of an emergency or during routine scheduled site visit) Performing new store turnover, 90 day and one-year walks/punches with Contractor and Operations Team for all new restaurants Serving as liaison between restaurants, landlords, contractors, and vendors when needed to repair facilities Assisting Operations Team to investigate, analyze, and determine whether to escalate facilities issues to the Regional Facilities Manager Serving as the facilities representative at operations management meetings and is responsible for communicating information back to the Apprentice Facilities Manager and Regional Facilities Manager Providing field support and communication to the Development Department relating to Wynkoop and regional/market initiatives and needs Assisting with communicating contractor deficiencies on re-investment or repair projects Following all Development Department guidelines Completing other duties to advance a particular project or resolving a business issue, as needed WHAT YOU'LL BRING TO THE TABLE Possess a strong trade knowledge of carpentry, plumbing, electrical, commercial cooking equipment, appliance repair and basic HVAC/refrigeration Be knowledgeable of rules and regulations governing facilities safety requirements Demonstrate the ability to manage and coordinate multiple schedules while planning work to facilitate timely achievement of results Effectively, clearly, and patiently communicate and train facility maintenance and repair concepts Have a clean Motor Vehicle Report in order to travel between restaurants Be responsible for safe driving requirements as determined by the law Have a B.A./B.S. in related field or an equivalent in education and experience with two (2) years formal or informal training on how to repair and maintain facilities; experience with restaurant equipment, HVAC, electrical, plumbing, refrigeration or appliance repair preferred. PAY TRANSPARENCY A reasonable estimate of the current base hourly range for this position is $XX to $XX. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit jobs.chipotle.com/benefits for more details. PAY TRANSPARENCY A reasonable estimate of the current base pay range for this position is $25.48-$31.98. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit ********************************** for more details. WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
    $25.5-32 hourly Auto-Apply 13d ago
  • Residences Concierge

    Marriott International 4.6company rating

    North Hills, NY job

    Respond to Residence owners' and their guests' requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities. Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with owners' reservation services (HRS). Assist with scheduling of the elevator for move-in/out for Residence owners/tenants. Assist with Bell/valet services for owners when requesting for their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in logbooks. Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all Residence owners and their guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. Adhere to the highest standards of The Ritz-Carlton service excellence. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None MIRJ At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $49k-78k yearly est. Auto-Apply 6d ago
  • Executive Sous Chef

    Hilton 4.5company rating

    Hilton job in Roslyn, NY

    We are looking for an experienced and qualified Executive Sous Chef to organize the kitchen's activities. You will be the first in command in the facilities and will create and inspect dishes before they arrive at the guests' tables ensuring high quality and presentation. Seeking skilled leader in busy and multifaceted hotel kitchen. Responsibilities Control and direct the food preparation process and any other relative activities Construct menus with new or existing culinary creations ensuring the variety and quality of the servings Approve and “polish” dishes before they reach the customer Plan orders of equipment or ingredients according to identified shortages Arrange for repairs when necessary Remedy any problems or defects Be fully in charge of hiring, managing and training kitchen staff Oversee the work of subordinates Estimate staff's workload and compensations Maintain records of payroll and attendance Comply with nutrition and sanitation regulations and safety standards Foster a climate of cooperation and respect between co-workers Skills Proven experience as executive sous chef Exceptional proven ability of kitchen management Ability in dividing responsibilities and monitoring progress Outstanding communication and leadership skills Up-to-date with culinary trends and optimized kitchen processes Good understanding of useful computer programs (MS Office, restaurant management software, POS) Credentials in health and safety training Degree in Culinary science or related certificate Benefits Paid time off Dental insurance Employee discount Paid training Health insurance
    $52k-74k yearly est. 60d+ ago
  • Senior Sales Manager - Diplomatic

    Marriott International 4.6company rating

    New York, NY job

    Responsible for proactively soliciting business. The position is accountable for handling large group or other customer segments related to opportunities with significant revenue potential. Actively up-sells each business opportunity to maximize revenue for individual properties. Aligns customer profile with the appropriate product. Achieves personal and team related revenue goals. Turns business over properly and in a timely fashion for proper service delivery in accordance with brand standards. Creates opportunities to grow the account base through customer interactions. CANDIDATE PROFILE Education and Experience Required: • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 5 years' experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years of experience in sales and marketing or related professional area. CORE WORK ACTIVITIES Understanding Market Opportunities and Driving Revenue • Targets accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. • Partners with counterpart to effectively manage the business opportunity. • Responds to and manages larger and more complex incoming opportunities for the property. • Identifies, qualifies and solicits new business to achieve personal and property revenue goals. • Focuses efforts on accounts with significant potential sales revenue. • Develops effective sales plans and actions. • Works with partners to develop creative ideas and proposals for events. • Maximizes revenue by upselling packages. • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities based on market conditions and individual property needs. • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. • Handles complex business with significant revenue potential as well as significant customer expectations. Building Successful Relationships • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Provides excellent customer sales service in order to grow share of the account. • Manages and develops relationships with key internal and external stakeholders. Additional Responsibilities • Utilizes intranet for resources, templates, and information. • Participates in site visits. • Develops and facilitate execution of contracts as required. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Executes brand's Customer Service Standards and property's Brand Standards through the sales process. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $90k-143k yearly est. Auto-Apply 25d ago
  • Guest Service Agent - Waldorf Astoria New York

    Hilton 4.5company rating

    Hilton job in New York, NY

    What are we looking for? We are looking for a Guest Services Agent who is committed to upholding the elevated standards of service expected at our Forbes 5-Star hotel. This role involves not only performing traditional front desk duties but also proactively engaging with guests to deliver a highly personalized and memorable experience. You will be the first point of contact for guests, creating a warm welcome, anticipating their needs, and ensuring their stay exceeds expectations. By using your unique ability to connect with each guest, you will play a key role in creating surprise and delight moments that align with our commitment to luxury service. The ideal candidate will possess the following qualifications: An exceptional personality with a genuine passion for hospitality and the ability to engage guests warmly and naturally. A commitment to delivering outstanding guest service, consistently anticipating and exceeding guest expectations to create memorable experiences. Strong interpersonal skills to connect with a diverse range of people, building rapport and making every guest feel valued. Confident and professional communication skills, ensuring clarity and positive interactions with both guests and team members. A proactive team player who supports colleagues and contributes to a harmonious and collaborative work environment. The ability to maintain composure and deliver impeccable service under pressure, ensuring all guest needs are met smoothly. Previous hotel or front desk experience preferred, though a passion for delivering exceptional guest service is the top priority. Experience in a Forbes 5-star property is preferred, demonstrating familiarity with the elevated service standards we strive for. A strong desire to learn, grow, and adapt in the luxury hospitality industry, continuously improving skills and expertise. A keen eye for detail, ensuring that every guest experience is flawless and nothing goes unnoticed. Ability to speak multiple languages would be an asset Ability to work flexible hours, including nights, weekends, and holidays as needed. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon the classification and union status of the position. #LI-CS2 EOE/AA/Disabled/Veterans After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking a Guest Service Agent to unveil a new era of luxury which embodies the spirit of New York City. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. A Guest Services Agent is responsible for warmly welcoming, registering, and checking out guests, all while exemplifying the highest standards of luxury service and contributing to the hotel's ongoing success in achieving Forbes 5-star standards. The role involves anticipating guest needs, personalizing service, and creating moments of surprise and delight that exceed expectations, ensuring the utmost satisfaction for each guest. What will I be doing? As a Guest Services Agent, you will be at the forefront of delivering exceptional, personalized guest experiences. You will play a pivotal role in creating lasting impressions while ensuring seamless check-in and check-out processes, all in line with our commitment to Forbes 5-star service standards. Specifically, you will be responsible for the following tasks, executed to the highest standards of luxury hospitality: Warmly greet and expertly register guests, ensuring all registration processes are executed flawlessly, including verifying guest information, confirming room rates, offering room selections, coding electronic keys, and presenting a curated welcome packet. You will also ensure guests are familiar with the location of their rooms or arrange for a bell person to assist. Anticipate guest needs and provide personalized assistance during check-out, ensuring all services and charges are accurately processed. This includes handling payments, credit and debit transactions, processing gift certificates, and converting foreign currency. Demonstrate comprehensive knowledge of hotel services, including room categories, rates, packages, promotions, and local area attractions. Answer guest inquiries with professionalism and ensure guests are fully informed about the hotel's offerings. Utilize up-selling techniques to elevate the guest experience, promoting exclusive hotel services and amenities to enhance each guest's stay and drive revenue. Respond proactively to guest requests with a genuine sense of care and urgency, resolving any issues with the highest level of courtesy, efficiency, and hospitality. Handle guest complaints with tact and professionalism, conducting research, offering solutions, and negotiating resolutions that leave guests feeling valued and heard. Effectively manage guest messages, ensuring timely delivery and responsiveness to guest communications. Engage with guests by name, fostering a warm and personalized connection that creates a sense of belonging and elevates their overall experience. You will be a vital part of our luxury service team, contributing to the achievement of our goal of Forbes 5-star status by upholding the highest standards of excellence, anticipating guest needs, and delivering service that consistently exceeds expectations. Classification\: Full-Time Shift: Various - must be available to Overnights, Weekdays, Weekends, and Holidays. Pay Rate\: The pay rate for this role is $30.2333 - $40.3111 and is based on applicable and specialized experience Union Position: This position is part of the Local 6 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week.
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Barista, UN Cafe - Millennium Hilton New York One UN Plaza

    Hilton 4.5company rating

    Hilton job in New York, NY

    The Millennium Hilton New York One UN Plaza is looking for a Barista to join our team! Our 439-room Midtown high-rise is the closest hotel to the United Nations and half a mile from Grand Central Station. We're within one mile of Bryant Park, The Morgan Library, and Rockefeller Center. Take in unobstructed views of Manhattan and the East River skylines. Our historic Ambassador Grill and iconic lobby are both official New York City Interior Landmarks. The ideal candidate will have experience as a barista, customer service experience, and full availability including weekends and holidays. Shift Pattern: Full availability, including weekends and holidays, is needed for this role Pay Range: $31.10 - $41.47 / hour What are the benefits of working for Hilton? Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Barista, you would be responsible for greeting and taking guests' orders. Specifically, you would be responsible for performing the following tasks to the highest standards: Greets, prepares, services, and takes guests' orders for beverages and/or food in a friendly, courteous, professional, and timely manner to ensure total guest satisfaction. Upsells additional items to enhance profitability. Enters orders into a computerized system and settles check(s) upon completion of order. Performs general cleaning tasks to adhere to health and safety standards. #LI-LG1 EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all. Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit ************************ If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.
    $24k-30k yearly est. Auto-Apply 32d ago
  • Assistant Manager of Residences

    Marriott International 4.6company rating

    North Hills, NY job

    Functions as the strategic business leader of rooms operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping and Security/Loss Prevention. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the rooms operations meet the brand's target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. CORE WORK ACTIVITIES Managing Property Operations • Working with Rooms management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. • Reviewing comment cards, guest satisfaction results and other data to identify areas of improvement. • Evaluating if Operations Team is meeting service needs and provides feedback to operations team. • Participating in public space walk-throughs with Engineering and Housekeeping to ensure guest rooms, public space and back of the house areas are well maintained and preventative maintenance processes are in place. • Touring building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. • Reviewing findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. • Working with team to put sustainable work processes and systems in place that support the execution of the strategy. • Reviewing reports and financial statements to determine Rooms operations performance against budget. • Communicating a clear and consistent message regarding departmental goals to produce desired results. Leading Operations Teams • Ensuring employees are treated fairly and equitably. • Celebrating successes and publicly recognizes the contributions of team members. • Fostering employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. • Making and executes the necessary decisions to keep property moving forward toward achievement of goals. Managing Relationships with Property Stakeholders • Attending owners meetings and provides meaning or context to the rooms operational and financial results. • Establishing relationship with owner as a business partnership and supports the relationship between the General Manager and the owner. Managing Profitability • Coaching and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. • Working with direct reports to determine areas of concern and establish ways to improve the departments' financial performance. • Leading cost containment efforts within Rooms operations including organizational restructuring when necessary. • Focusing on maintaining profit margins without compromising guest or employee satisfaction. • Identifying key drivers of business success and keeping Rooms leadership focused on the critical few to achieve results. Managing the Guest Experience • Creating an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations. • Championing the brand's service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams. • Ensuring core elements of the service strategy are in place to produce the desired results. • Establishing and maintaining open, collaborative relationships with direct reports and entire Rooms operations team. Ensures direct reports do the same for their team. • Interfacing with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. MIRJ At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $31k-41k yearly est. Auto-Apply 14d ago
  • Houseperson (On-Call) - Tempo New York Times Square

    Hilton 4.5company rating

    Hilton job in New York, NY

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all. Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit ************************ If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. EOE/AA/Disabled/Veterans The Tempo New York Times Square is looking for an On-Call Houseperson to join our team. This stunning property features 661 rooms with floor-to-ceiling windows, offering views of the city and lights of Times Square. The sky lobby, located on the 11th floor, includes communal working spaces as well as a fitness centre and hydration station. The ideal candidate for this role will have previous housekeeping experience in a similar size property, customer service experience, and full availability, including overnights, weekends, and holidays. Shift Pattern\: Full availability, including overnights, weekends, and holidays Pay Range\: $29.90 - $39.87 / hour What are the benefits of working for Hilton? Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests. Specifically, you would be responsible for performing the following tasks to the highest standards: Clean designated areas including, but not limited to, restrooms, public areas, offices, and banquet/meeting/conference rooms. Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays. Greet guests in a friendly manner. Report maintenance deficiencies and items in need of repair. Stock and maintain supply rooms, as needed. Perform deep cleaning tasks and special projects (for example\: mattress flipping, furniture moves, etc.), as needed. Deliver guest requests and assist in cleaning guest rooms, as needed. #LI-LG1
    $26k-41k yearly est. Auto-Apply 32d ago
  • Busperson (Temporary) - Conrad New York Downtown

    Hilton 4.5company rating

    Hilton job in New York, NY

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical well-being of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. #LI-JS3 The stunning Forbes 4-Star Conrad New York is looking for a Temporary Busperson to join the Food and Beverage Team ! Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets. This includes a 3-meal restaurant, rooftop bar, and in-room dining. Want to learn more? Hotel Website, Instagram, Facebook, Youtube Classification\: Temporary Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate\: The pay rate for this role is $21.74 per hour and is based on applicable and specialized experience and location. Union Position: This position is part of the Local 6 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week. What will I be doing? As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Ensure tableware is in good and working condition and report any defects for repair Stock, maintain and clean designated food station(s) Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. Retrieve and transport dirty tableware to dishwashing area Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner EOE/AA/Disabled/Veterans
    $21.7 hourly Auto-Apply 26d ago
  • Director of Sales and Marketing - Martinique New York on Broadway, Curio Collection by Hilton

    Hilton 4.5company rating

    Hilton job in New York, NY

    EOE/AA/Disabled/Veterans As the Director of Sales & Marketing with Martinique New York on Broadway, you will be responsible for overseeing commercial strategies for your hotel. Your goal is to improve the performance of the asset by connecting strategy and business processes. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's “commercial engine” and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals. In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills. Strategy: Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets Develop and execute departmental expense budget and forecasts Develop and maintain detailed and real-time knowledge of all competitor and market activity Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program) Leadership: Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all sales and marketing roles Lead, engage, and develop team members, including ongoing performance development and Career Development Plans Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Marketing Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans) In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses) Liaise with Hilton Worldwide Sales, regional support and brand teams Build strong relationships with CVB, community influencers and 3rd party travel partners High level of engagement with customers from all sales segments Support of team's high-impact site visits and pre-convention meetings Support of sales managers sales travel into feeder markets What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Hotel Sales, Catering or Marketing Experience Leadership management Experience Ability to travel Experience in hotel management, or related industry, essential Highly professional presentations and communication (oral and written) skills Proficiency with standard Microsoft Office Ability to perform critical analysis It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Four-year college degree preferred Adaptable experience with business strategy, business planning, and business plan development Ability to speak multiple languages Multiple Brand experience Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The compensation for this role is $175-195K and is based on applicable experience and location.
    $175k-195k yearly Auto-Apply 6d ago

Learn more about Hilton jobs

Most common locations at Hilton