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Hilton jobs in Newark, NJ

- 1401 jobs
  • Senior Event Operations Manager - New York Hilton Midtown

    Hilton 4.5company rating

    Hilton job in New York, NY

    The New York Hilton Midtown is looking for a Senior Event Operations Manager to join our team! We are looking for a candidate who really loves to execute events! It's all about location in NYC and New York Hilton Midtown places you right in the heart of the action. With over 1,900 rooms and 150,000 square feet of banquet space, this property offers advancement opportunities, terrific benefits, and a space for you in the city that never sleeps! Requirements for this role include the following: Passion for Event execution and customer satisfaction. Ability to listen and follow through will attention to detail. Flexible schedule and comfortable on the banquet floor 80% of the day. Has 1 year experience in banquets or private dining in a hospitality environment which includes hotels, private clubs, and individual catering venues. The ideal candidate will have experience with Agylis POS system, experience managing a unionized team, schedule flexibility, and at least 1 year of banquet experience. Shift Pattern: Full availability and schedule flexibility needed for this role, including nights, weekends, and holidays Salary Range: $85,000 - $90,000 / annually What are the benefits of working for Hilton? Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Senior Event Operations Manager, you would be responsible for leading a team of staff in the Banquet and Catering operations. Specifically, you would be responsible for performing the following tasks to the highest standards: Executes all aspects of the written Event Order, Diagram, Resume and corresponding arrangements between the hotel and customer during the meeting or event. Acts as liaison between the customer and the hotel by directing each department within the hotel as to their specific role in the on-site event and directs the banquet staff in servicing all banquet activities to ensure a successful function. Successful achievement of this goal will ultimately result in a major contribution to the re-booking of group business for future dates as well as positive Meeting Planner Survey Scores. Maximizes revenues through effective up-selling of products and services on the floor. Promotes services for future group business. Assist the Director in the administration of all Banquet and Catering operations to include, but not limited to, guest service, monitoring food and beverage quality, inventory management and cost controls. Assist with the development, implementation and maintenance of department service guidelines and standards for the Banquet and Facilities staff who set up all functions. Monitoring and developing team member performance to include, but not limited to, providing supervision, training, and conducting counselling and evaluations and delivering recognition and reward. Maintains and reports deficiencies in the public meeting space/exhibit hall. Serves as on-site service personnel for ancillary and vendor services, affiliates/exhibitors. Supervises the setup of function rooms to include placement of Linens, Silver, China, and Glassware according to event order specifications. Visually inspects function rooms and equipment prior to functions for cleanliness, proper inventory, and set up. Verbally communicates, in a calm, positive demeanor, during the function with the kitchen, servers, captains, beverage, housemen, and engineering staffs, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards are upheld. Supervises clean-up of function room and proper breakdown and storage of equipment. Executes all guest requests expeditiously to ensure prompt, courteous and polished delivery of clients' needs. Analyzes customers' service and product needs and financial issues of in-house groups; recommends and acts upon appropriate resolution of customers' concerns while maintaining profitability. Participates in internal and external meetings as determined by the Director of Event Operations & Event Experience (i.e. forecast, menu review, department, pre-cons, operational department pre shifts etc.) #LI-LG1 What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all. Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit ************************ If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.
    $85k-90k yearly 7d ago
  • Front Office Manager - Waldorf Astoria New York

    Hilton 4.5company rating

    Hilton job in New York, NY

    After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure\. The Waldorf Astoria New York is seeking team members to unveil a new era of luxury which embodies the spirit of New York City\. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms \(plus 375 residences\), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership\. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations\. **Want to learn more?** Hotel Website \(********************************************* \(***************************************** Facebook , YouTube \(************************************************** **Classification:** Full\-Time **Shift:** Various - must be available weekdays, weekends, and holidays\. **Pay Rate:** The annual salary range for this role is $70,000 \- $85,000 and is based on applicable and specialized experience and location\. A Front Office Manager is responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Manage all Front Office operations to include, but not limited to, guest service and registration \(check\-in/check\-out\), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation + Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward + Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly + Ensure compliance with Company standards + Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns + Initiate and implement up\-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue + Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events + Complete audit procedures, as needed + Recruit, interview and train team members **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: + Access to pay when you need it through DailyPay + Medical Insurance Coverage - for you and your family + Mental health resources including Employee Assistance Program + Best\-in\-Class Paid Time Off \(PTO\) + Go Hilton travel program: 100 nights of discounted travel + Parental leave to support new parents + Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications + 401K plan and company match to help save for your retirement + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Career growth and development + Team Member Resource Groups + Recognition and rewards programs _\*_ _Available benefits may vary depending upon property\-specific terms and conditions of employment\._ \#LI\-MD1 **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Front Office Manager \- Waldorf Astoria New York_ **Location:** _null_ **Requisition ID:** _HOT0C5EY_ **EOE/AA/Disabled/Veterans**
    $70k-85k yearly 7d ago
  • Event Support Expert

    Marriott Hotels Resorts 4.6company rating

    Newark, NJ job

    Our jobs aren't just about setting up tables and chairs for our guests to use during a banquet or meeting. Instead, we want to create an atmosphere that is memorable and unique. Our Event Support Experts take the initiative and deliver a wide range of services that allow our events to go off without a hitch. Whether setting up and breaking down materials, transporting supplies, stocking bars and action stations, or anything in between, the Event Support Expert plays a key role in making our events run flawlessly. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Event Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance). Doing all these things well (and other reasonable job duties as requested) is critical - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $37k-62k yearly est. Auto-Apply 60d+ ago
  • Painter - Conrad New York Downtown

    Hilton 4.5company rating

    Hilton job in New York, NY

    EOE/AA/Disabled/Veterans The stunning Forbes 4-Star Conrad New York is looking for Painter to join the Engineering Team! Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets. This includes a 3-meal restaurant, rooftop bar, and in-room dining. Want to learn more? Hotel Website, Instagram, Facebook, Youtube Classification\: Full-Time Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate\: The pay rate for this role is $32.16 - $42.88/hour and is based on applicable and specialized experience and location. Union Position: This position is part of the Local 94 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week. What will I be doing? As a Painter, you would be responsible for painting, maintaining and repairing surfaces of the building, furniture, rooms and equipment throughout the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Paint, maintain and repair painted, wall-covered, stained and varnished surfaces of building structures, rooms, furniture and equipment throughout the hotel and facilities Prepare and paint surfaces using techniques and tools including, but not limited to, measuring surfaces, applying spackle and plaster, mixing paint, matching paint and using brushes, rollers and spray-guns Install and repair covered wall and ceiling surfaces including, but not limited to, hanging vinyl paper, fabric and foil wall coverings Maintain and repair caulked, grouted, wood and masonry surfaces requiring staining, varnishing and lacquering Manage related supply inventory Qualifications: Minimum of 2 years of commercial painting experience required; vinyl wall covering experience preferred. Ability to work both indoors and outdoors, using paints, plaster, and other materials while performing inspections and making necessary repairs. Strong time management skills, attention to detail, and the ability to work effectively. Must be able to frequently lift, push, pull, and carry objects weighing up to 50 lbs without assistance. Stand or walk for extended periods or an entire shift. Frequent bending and kneeling required. Full mobility required throughout all areas of the hotel property. Must be able to climb ladders and work at heights. Availability to work various shifts, including weekends and holidays, is required What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. #LI-JS3
    $32.2-42.9 hourly Auto-Apply 54d ago
  • Facilities Specialist(Staten Island Market)

    Chipotle 4.4company rating

    New York, NY job

    CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Facilities Specialist maintains restaurants through preventative maintenance on all aspects of the restaurant. WHAT YOU'LL DO In addition to following Chipotle's policies and procedures, principal accountabilities include, but are not limited to: Assisting the Facilities Manager by supervising facility aspects of restaurant management at the market level Performing facility maintenance and repair through monthly site visits and analysis of restaurants Formulating preventative maintenance schedules for the safe, efficient, and effective operation of restaurant facilities, including but not limited to cooking equipment, HVAC systems, sinks, plumbing, electrical circuits, and refrigeration units Carrying out set procedures to be followed in the event facilities cease functioning, function improperly, or present a threat to the health and safety of employees or customers Training managers, crew, and other restaurant staff on how to manage, maintain, troubleshoot, and repair restaurant facilities; assessing the need for additional training on an individual, as needed basis Ensuring managers, crew, and other restaurant staff are correctly and consistently following facility maintenance practices and procedures Conducting detailed facility maintenance and repair seminars on an individual basis or in a group setting Providing the Operations Team and Regional Facility Manager with comprehensive maintenance visit recaps detailing restaurant strengths and areas of opportunity, as related to facilities Identifying specific issues which contribute to higher M & R costs or capital reinvestment costs and communicating these issues to the Regional Facilities Manager, Field Controller and Operations Team Providing guidance to restaurants on how to maintain and update facility records Performing equipment and building repairs on a regular basis (e.g., in the case of an emergency or during routine scheduled site visit) Performing new store turnover, 90 day and one-year walks/punches with Contractor and Operations Team for all new restaurants Serving as liaison between restaurants, landlords, contractors, and vendors when needed to repair facilities Assisting Operations Team to investigate, analyze, and determine whether to escalate facilities issues to the Regional Facilities Manager Serving as the facilities representative at operations management meetings and is responsible for communicating information back to the Apprentice Facilities Manager and Regional Facilities Manager Providing field support and communication to the Development Department relating to Wynkoop and regional/market initiatives and needs Assisting with communicating contractor deficiencies on re-investment or repair projects Following all Development Department guidelines Completing other duties to advance a particular project or resolving a business issue, as needed WHAT YOU'LL BRING TO THE TABLE Possess a strong trade knowledge of carpentry, plumbing, electrical, commercial cooking equipment, appliance repair and basic HVAC/refrigeration Be knowledgeable of rules and regulations governing facilities safety requirements Demonstrate the ability to manage and coordinate multiple schedules while planning work to facilitate timely achievement of results Effectively, clearly, and patiently communicate and train facility maintenance and repair concepts Have a clean Motor Vehicle Report in order to travel between restaurants Be responsible for safe driving requirements as determined by the law Have a B.A./B.S. in related field or an equivalent in education and experience with two (2) years formal or informal training on how to repair and maintain facilities; experience with restaurant equipment, HVAC, electrical, plumbing, refrigeration or appliance repair preferred. PAY TRANSPARENCY A reasonable estimate of the current base hourly range for this position is $XX to $XX. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit jobs.chipotle.com/benefits for more details. PAY TRANSPARENCY A reasonable estimate of the current base pay range for this position is $27.88-$35.10. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit ********************************** for more details. WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
    $27.9-35.1 hourly Auto-Apply 23d ago
  • Busperson, Ambassador Grill (Temporary) - Millennium Hilton New York One UN Plaza

    Hilton Worldwide 4.5company rating

    Hilton Worldwide job in New York, NY

    The Millennium Hilton New York One UN Plaza is looking for a temporary Busperson to join our team! Our 439-room Midtown high-rise is the closest hotel to the United Nations and half a mile from Grand Central Station. We're within one mile of Bryant Park, The Morgan Library, and Rockefeller Center. Take in unobstructed views of Manhattan and the East River skylines. Our historic Ambassador Grill and iconic lobby are both official New York City Interior Landmarks. The ideal candidate will have previous experience in food services, and full availability including nights, weekends, and holidays. Shift Pattern: Full availability needed for this role, including nights, weekends, and holidays Pay Range: $16.31 - $21.75 / hour What are the benefits of working for Hilton? Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: * Access to your pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental Health Resources * Best-in-Class Paid Time Off (PTO) * Go Hilton travel discount program * Supportive parental leave * Matching 401(k) * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations. Specifically, you would be responsible for performing the following tasks to the highest standards: * Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. * Ensure tableware is in good and working condition and report any defects for repair. * Stock, maintain and clean designated food station(s). * Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. * Retrieve and transport dirty tableware to dishwashing area. * Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. #LI-LG1 What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all. Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit ************************ If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.
    $16.3-21.8 hourly 22d ago
  • Residential Doorperson - Waldorf Astoria New York

    Hilton Worldwide 4.5company rating

    Hilton Worldwide job in New York, NY

    After undergoing a transformative restoration, The Waldorf Astoria New York is set to reignite its magnetic allure. The Waldorf Astoria New York is seeking a Residential Doorperson to be apart of unveiling a new era of luxury which embodies the spirit of New York City. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. Want to learn more? Hotel Website, Instagram, Facebook, YouTube Waldorf Astoria New York (hilton.com) Classification: Full-Time Shift: Various - must be available weekdays, weekends, and holidays. Pay Rate: The pay rate for this role is $31.20 - $41.60 and is based on applicable and specialized experience and location. Union Position: This position is part of the Local 6 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week. What will I be doing? The Waldorf Astoria New York Residential Doorperson is responsible for opening entry and exit doors, greeting arriving and departing residents and guests of residents and directing traffic into the Waldorf Astoria New York's Residential component in an effort to deliver outstanding service. Specifically, you would be responsible for performing the following tasks to the highest standards: * Greet arriving and departing residents and guests, direct traffic at the main entrance and offer luggage assistance to guests * Read luggage tags and provide claim tickets for accurate delivery of guest items * Retrieve, move, place and store guest items including, but not limited to, packages, luggage and boxes from vehicles and the luggage storage area * Arrange guest transportation (i.e. taxi cabs), as needed * Respond to guest and resident inquiries and requests and resolve guest issue in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* * 401K plan and company match to help save for your retirement * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon the classification and union status of the position. #LI-CS2
    $31.2-41.6 hourly 3d ago
  • Utility Steward/Dishwasher

    Hilton Worldwide 4.5company rating

    Hilton Worldwide job in Elizabeth, NJ

    A Utility Steward is responsible for transporting and cleaning cooking utensils and serviceware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Steward, you would be responsible for transporting and cleaning cooking utensils and serviceware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: * Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils * Scrub pots and pans * Burnish, de-tarnish and polish silver * Stock and maintain supplies and equipment * Perform cleaning duties including, but not limited to, mopping and removing trash * Transport and store clean serviceware * Train other stewards, as needed * Prepare and place clean serviceware for events and functions What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $21k-31k yearly est. 3d ago
  • Residences Concierge (Part Time Overnight)

    Marriott 4.6company rating

    North Hills, NY job

    **Additional Information** **Job Number** 25187139 **Job Category** Rooms & Guest Services Operations **Location** RC Residences North Hills, 5000 Royal Court, North Hills, New York, United States, 11040VIEW ON MAP (*********************************************************************************************************************************************************** **Schedule** Part Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $24.60-$26.10 per hour **POSITION SUMMARY** Respond to Residence owners' and their guests' requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities. Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with owners' reservation services (HRS). Assist with scheduling of the elevator for move-in/out for Residence owners/tenants. Assist with Bell/valet services for owners when requesting for their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in logbooks. Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all Residence owners and their guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. Adhere to the highest standards of The Ritz-Carlton service excellence. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None MIRJ _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $24.6-26.1 hourly 19d ago
  • Sales Coordinator

    Hyatt Hotels Corp 4.6company rating

    New York, NY job

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Sales Coordinator will assist sales managers with administrative duties including but not limited to Word processing, account management, presentation preparation and customer follow up. This position will coordinate account client needs and client events. The Sales Coordinator will maintain files, systems and communication to other departments as directed by sales managers. The ideal candidate will demonstrate initiative and problem-solving skills on assignments. Andaz 5th Avenue reflects New York City's vibrant melting pot of local cultures, within a chic, 5th Avenue setting. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. This is not your typical career opportunity. This is the Hyatt Touch. Pay rate for this position ranges from $27-$30 an hour. Hyatt Hotels and Resorts offer a competitive benefits package which includes: * Complimentary and discount room stays at other Hyatt Hotels and Resorts * An extensive global network of advancement opportunities * Competitive medical, dental and vision options * Pre-tax commuter benefit * 401k Retirement * Fitness, mobile service and various other discounts are available to Team members
    $27-30 hourly 8d ago
  • Senior Sales Manager - Entertainment and Diplomatic

    Marriott 4.6company rating

    New York, NY job

    **Additional Information** **Job Number** 25150129 **Job Category** Sales & Marketing **Location** The Ritz-Carlton New York NoMad, 25 West 28th Street, New York, New York, United States, 10001VIEW ON MAP (********************************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Bonus Eligible:** Y **JOB SUMMARY** Responsible for proactively soliciting business. The position is accountable for handling large group or other customer segments related to opportunities with significant revenue potential. Actively up-sells each business opportunity to maximize revenue for individual properties. Aligns customer profile with the appropriate product. Achieves personal and team related revenue goals. Turns business over properly and in a timely fashion for proper service delivery in accordance with brand standards. Creates opportunities to grow the account base through customer interactions. **CANDIDATE PROFILE** **Education and Experience** **Required:** - 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 5 years' experience in the sales and marketing or related professional area. OR - 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years of experience in sales and marketing or related professional area. **CORE WORK ACTIVITIES** **Understanding Market Opportunities and Driving Revenue** - Targets accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. - Partners with counterpart to effectively manage the business opportunity. - Responds to and manages larger and more complex incoming opportunities for the property. - Identifies, qualifies and solicits new business to achieve personal and property revenue goals. - Focuses efforts on accounts with significant potential sales revenue. - Develops effective sales plans and actions. - Works with partners to develop creative ideas and proposals for events. - Maximizes revenue by upselling packages. - Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. - Closes the best opportunities based on market conditions and individual property needs. - Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. - Handles complex business with significant revenue potential as well as significant customer expectations. **Building Successful Relationships** - Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. - Develops relationships within community to strengthen and expand customer base for sales opportunities. - Provides excellent customer sales service in order to grow share of the account. - Manages and develops relationships with key internal and external stakeholders. **Additional Responsibilities** - Utilizes intranet for resources, templates, and information. - Participates in site visits. - Develops and facilitate execution of contracts as required. - Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). - Executes brand's Customer Service Standards and property's Brand Standards through the sales process. The hourly pay range for this position is $44.71 to $59.13. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $44.7-59.1 hourly 60d+ ago
  • Guest Service Agent - Waldorf Astoria New York

    Hilton 4.5company rating

    Hilton job in New York, NY

    After undergoing a transformative restoration,Waldorf Astoria New York \(**************************************************************************** set to reignite its magnetic allure\.Waldorf Astoria New York \(**************************************************************************** seeking a **Guest Service Agent** to unveil a new era of luxury which embodies the spirit of New York City\. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership\. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations\. A **Guest Services Agent** is responsible for warmly welcoming, registering, and checking out guests, all while exemplifying the highest standards of luxury service and contributing to the hotel's ongoing success in achieving Forbes 5\-star standards\. The role involves anticipating guest needs, personalizing service, and creating moments of surprise and delight that exceed expectations, ensuring the utmost satisfaction for each guest\. **What will I be doing?** As a **Guest Services Agent** , you will be at the forefront of delivering exceptional, personalized guest experiences\. You will play a pivotal role in creating lasting impressions while ensuring seamless check\-in and check\-out processes, all in line with our commitment to Forbes 5\-star service standards\. Specifically, you will be responsible for the following tasks, executed to the highest standards of luxury hospitality: + Warmly greet and expertly register guests, ensuring all registration processes are executed flawlessly, including verifying guest information, confirming room rates, offering room selections, coding electronic keys, and presenting a curated welcome packet\. You will also ensure guests are familiar with the location of their rooms or arrange for a bell person to assist\. + Anticipate guest needs and provide personalized assistance during check\-out, ensuring all services and charges are accurately processed\. This includes handling payments, credit and debit transactions, processing gift certificates, and converting foreign currency\. + Demonstrate comprehensive knowledge of hotel services, including room categories, rates, packages, promotions, and local area attractions\. Answer guest inquiries with professionalism and ensure guests are fully informed about the hotel's offerings\. + Utilize up\-selling techniques to elevate the guest experience, promoting exclusive hotel services and amenities to enhance each guest's stay and drive revenue\. + Respond proactively to guest requests with a genuine sense of care and urgency, resolving any issues with the highest level of courtesy, efficiency, and hospitality\. + Handle guest complaints with tact and professionalism, conducting research, offering solutions, and negotiating resolutions that leave guests feeling valued and heard\. + Effectively manage guest messages, ensuring timely delivery and responsiveness to guest communications\. + Engage with guests by name, fostering a warm and personalized connection that creates a sense of belonging and elevates their overall experience\. You will be a vital part of our luxury service team, contributing to the achievement of our goal of Forbes 5\-star status by upholding the highest standards of excellence, anticipating guest needs, and delivering service that consistently exceeds expectations\. **Classification:** Full\-Time **Shift:** Various - must be available to Overnights, Weekdays, Weekends, and Holidays\. **Pay Rate:** The pay rate for this role is _$30\.2333 \- $40\.3111 and is based on applicable and specialized experience_ **Union Position:** This position is part of the Local 6 Union which requirescomplete open availability\. We are not able to accommodate schedule restrictions and full\-time hours arenotguaranteed\. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established\. You must be comfortable with a schedule and hours that may vary from week to week\. **What are we looking for?** We are looking for a **Guest Services Agent** who is committed to upholding the elevated standards of service expected at our Forbes 5\-Star hotel\. This role involves not only performing traditional front desk duties but also proactively engaging with guests to deliver a highly personalized and memorable experience\. You will be the first point of contact for guests, creating a warm welcome, anticipating their needs, and ensuring their stay exceeds expectations\. By using your unique ability to connect with each guest, you will play a key role in creating surprise and delight moments that align with our commitment to luxury service\. The ideal candidate will possess the following qualifications: + An exceptional personality with a genuine passion for hospitality and the ability to engage guests warmly and naturally\. + A commitment to delivering outstanding guest service, consistently anticipating and exceeding guest expectations to create memorable experiences\. + Strong interpersonal skills to connect with a diverse range of people, building rapport and making every guest feel valued\. + Confident and professional communication skills, ensuring clarity and positive interactions with both guests and team members\. + A proactive team player who supports colleagues and contributes to a harmonious and collaborative work environment\. + The ability to maintain composure and deliver impeccable service under pressure, ensuring all guest needs are met smoothly\. + Previous hotel or front desk experience preferred, though a passion for delivering exceptional guest service is the top priority\. + Experience in a Forbes 5\-star property is preferred, demonstrating familiarity with the elevated service standards we strive for\. + A strong desire to learn, grow, and adapt in the luxury hospitality industry, continuously improving skills and expertise\. + A keen eye for detail, ensuring that every guest experience is flawless and nothing goes unnoticed\. + Ability to speak multiple languages would be an asset + Ability to work flexible hours, including nights, weekends, and holidays as needed\. Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: + Access to pay when you need it through DailyPay + Medical Insurance Coverage - for you and your family + Mental health resources including Employee Assistance Program + Best\-in\-Class Paid Time Off \(PTO\) + Go Hilton travel program: 100 nights of discounted travel + Parental leave to support new parents + Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\* + 401K plan and company match to help save for your retirement + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Career growth and development + Team Member Resource Groups + Recognition and rewards programs _\*Available benefits may vary depending upon the classification and union status of the position\._ \#LI\-CS2 **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Guest Service Agent \- Waldorf Astoria New York_ **Location:** _null_ **Requisition ID:** _HOT0C0YM_ **EOE/AA/Disabled/Veterans**
    $30 hourly 58d ago
  • Carpenter (Temporary) - New York Hilton Midtown

    Hilton Worldwide 4.5company rating

    Hilton Worldwide job in New York, NY

    The New York Hilton Midtown is looking for a substitute Carpenter to join our team. It's all about location in NYC and New York Hilton Midtown places you right in the heart of the action. With over 1,900 rooms and 150,000 square feet of banquet space, this property offers advancement opportunities, terrific benefits, and a space for you in the city that never sleeps! The ideal candidate will have previous experience in a similar role, hotel-based experience is preferred, experience including advanced carpentry skills and knowledge, and flexibility to work shifts across weekdays, weekends, and holidays. Shift Pattern: Full availability, including nights, weekends, and holidays needed Pay Range: $31.79 - $42.39 / hour What are the benefits of working for Hilton? Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: * Access to your pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental Health Resources * Best-in-Class Paid Time Off (PTO) * Go Hilton travel discount program * Supportive parental leave * Matching 401(k) * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Carpenter, you would be responsible for constructing, repairing, and maintaining hardware. Specifically, you will be responsible for performing the following tasks to the highest standards: * Construct, inspect, measure, repair, maintain, and dismantle structures, furniture, woodwork, and other related items, such as doors, folding walls, windows, ceilings, tile, drywall, and hardware, to ensure a safe, attractive, and well-maintained facility. * Perform shop work. * Receive lumber deliveries. * Clean and maintain the workshop. * Construct signs, props, banners, and hang artwork, as needed. * Assist the department in fulfilling other roles as needed. #LI-LG1 What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all. Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit ************************ If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.
    $31.8-42.4 hourly 3d ago
  • Barista (Part-Time) - Conrad New York Downtown

    Hilton 4.5company rating

    Hilton job in New York, NY

    The stunning Forbes 4-Star Conrad New York is looking for a Barista to join the Food and Beverage Team ! Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets. This includes a 3-meal restaurant, rooftop bar, and in-room dining. Classification\: Part-Time Shift: Various - must be available to weekdays, weekends, and holidays. Want to learn more? Hotel Website, Instagram, Facebook, Youtube What will I be doing? Greets, prepares, services, and takes guests' orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction. Upsells additional items to enhance profitability. Enters orders into a computerized system and settles check(s) upon completion of order. Performs general cleaning tasks to adhere to health and safety standards. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. Pay Range\: The hourly rate is $29.03 - $38.67 per hour and is based on applicable and specialized experience and location. #LI-JS3 EOE/AA/Disabled/Veterans
    $24k-30k yearly est. Auto-Apply 60d+ ago
  • Director of Beverage - Waldorf Astoria New York

    Hilton 4.5company rating

    Hilton job in New York, NY

    After undergoing a transformative restoration, The Waldorf Astoria New York is set to reignite its magnetic allure. The Waldorf Astoria New York is seeking a talented Director of Beverage to unveil a new era of luxury which embodies the spirit of New York City. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. What will I be doing? As Beverage Director, you will work directly under the Director of Food & Beverage to oversee the property's wine and beverage program. This also includes orchestrating daily restaurant operations while ensuring proper execution of service, striving to continually improve guest and employee satisfaction, and maximizing the financial performance of the outlets. Specifically, you would be responsible for performing the following tasks to the highest standards: Direct and organize the activities of food and beverage operations to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service. Manage all beverage operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Plan and direct the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation. Implement effective controls of food, beverage and labor costs Ensure compliance with health, safety, sanitation and alcohol awareness standards Help ensure high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer service. Interviews, trains, supervises, counsels, schedules and evaluates staff. What are we looking for? Five (5) or more years of Food & Beverage experience in Fine Dining Experience developing cocktail lists Open availability to work varying days and shifts Luxury Hotel experience Experience managing a unionized workplace is preferred The annual salary range for this role is $140,000 - $165,000 and is based on applicable and specialized experience. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. and #1 Best Workplaces for Women List - 5th Year In a Row. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to your pay when you need it through DailyPay Health insurance Career growth and development Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program Best-in-Class Paid Time Off (PTO) Supportive parental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) EOE/AA/Disabled/Veterans
    $140k-165k yearly Auto-Apply 60d+ ago
  • Bell/Door Waldorf Ambassador - Waldorf Astoria New York

    Hilton 4.5company rating

    Hilton job in New York, NY

    After undergoing a transformative restoration,Waldorf Astoria New York \(**************************************************************************** set to reignite its magnetic allure\.Waldorf Astoria New York \(**************************************************************************** seeking a **Waldorf Ambassador** to unveil a new era of luxury which embodies the spirit of New York City\. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership\. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations\. **What will I be doing?** As a **Waldorf Ambassador** , you will play a pivotal role in shaping the arrival and departure experience for our guests, ensuring that every interaction reflects the warmth, elegance, and personalized service that define our Forbes 5\-Star aspirations\. As the first and last point of contact, you will create a lasting impression, embodying the hotel's commitment to anticipatory hospitality and luxury service\. Your attentiveness, professionalism, and genuine interest in each guest's journey will set the tone for an unforgettable stay\. Specifically, you will be responsible for performing the following tasks to the highest standards: + Warmly welcome guests upon arrival, offering a gracious and personalized greeting while opening doors and assisting with entering and exiting the building + Assist with luggage handling, including unloading from vehicles, securely transporting to the guest's room, and loading upon departure in a thoughtful and seamless manner + Provide a refined and informative room escort, delivering luggage, orienting guests to their accommodations, and ensuring they feel comfortable and well\-informed about the hotel's amenities and services + Anticipate guest needs by offering proactive assistance, remembering preferences, and ensuring each guest is treated with personalized attention + Coordinate with the Front Desk and Concierge to provide a seamless check\-in and check\-out experience, ensuring guest requests are met with efficiency and care + Handle guest inquiries and special requests with attentiveness and professionalism, ensuring prompt resolution and guest satisfaction + Maintain a pristine arrival and departure area, ensuring the entrance, lobby, and porte\-cochère are immaculately presented and organized at all times + Assist with guest transportation needs, including calling for cars, arranging taxis, and providing directions or recommendations with an informed and courteous approach + Uphold the highest level of discretion and confidentiality, ensuring a sense of security and exclusivity for all guests + Collaborate with all hotel departments to ensure seamless communication and service consistency that upholds our luxury standards Your role as a Waldorf Ambassador will be essential in delivering an arrival and departure experience that exceeds expectations and reinforces the hotel's reputation for world\-class hospitality\. _The rate of pay for this role is $21\.5035 \- $28\.6713 and is based on applicable and specialized experience\._ **What are we looking for?** The ideal **Waldorf Ambassador** will embody the essence of luxury hospitality, serving as the first and last impression of our hotel\. This role requires a passionate, service\-driven professional who takes pride in delivering anticipatory, personalized experiences that exceed guest expectations\. We are looking for individuals who genuinely enjoy creating memorable moments and are committed to achieving Forbes 5\-Star standards\. + A warm, engaging, and professional demeanor, ensuring every guest feels valued and welcomed from the moment they arrive until their departure + A genuine passion for hospitality, with a natural ability to anticipate guest needs and provide service that is both intuitive and seamless + Exceptional communication skills, allowing for effortless interactions with guests, team members, and leadership to ensure a smooth and refined experience + Strong attention to detail, ensuring every aspect of the arrival and departure process is executed flawlessly, from luggage handling to room escorts + A proactive and solution\-oriented mindset, always willing to go above and beyond to enhance the guest experience + A polished and professional appearance, reflecting the elegance and sophistication of our brand + Physical stamina and strength, as this role involves lifting, carrying, and standing for extended periods + Previous experience in a luxury or Forbes 5\-Star hotel is preferred, with an understanding of the level of service expected in a world\-class environment + Full availability, including mornings, evenings, weekends, and holidays, to accommodate the needs of our guests at all times Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best\-in\-Class Paid Time Off \(PTO\) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs \* _Available benefits may vary depending upon property\-specific terms and conditions of employment\._ **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Bell/Door Waldorf Ambassador \- Waldorf Astoria New York_ **Location:** _null_ **Requisition ID:** _HOT0B9NX_ **EOE/AA/Disabled/Veterans**
    $30k-42k yearly est. 60d+ ago
  • Residences Assistant Manager

    Marriott 4.6company rating

    North Hills, NY job

    **Additional Information** **Job Number** 25187815 **Job Category** Rooms & Guest Services Operations **Location** RC Residences North Hills, 5000 Royal Court, North Hills, New York, United States, 11040VIEW ON MAP (*********************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $74,000 - $96,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Functions as the strategic business leader of rooms operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping and Security/Loss Prevention. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the rooms operations meet the brand's target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment. **CANDIDATE PROFILE** **Education and Experience** - 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR - 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. **CORE WORK ACTIVITIES** **Managing Property Operations** - Working with Rooms management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. - Reviewing comment cards, guest satisfaction results and other data to identify areas of improvement. - Evaluating if Operations Team is meeting service needs and provides feedback to operations team. - Participating in public space walk-throughs with Engineering and Housekeeping to ensure guest rooms, public space and back of the house areas are well maintained and preventative maintenance processes are in place. - Touring building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. - Reviewing findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. - Working with team to put sustainable work processes and systems in place that support the execution of the strategy. - Reviewing reports and financial statements to determine Rooms operations performance against budget. - Communicating a clear and consistent message regarding departmental goals to produce desired results. **Leading Operations Teams** - Ensuring employees are treated fairly and equitably. - Celebrating successes and publicly recognizes the contributions of team members. - Fostering employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. - Making and executes the necessary decisions to keep property moving forward toward achievement of goals. **Managing Relationships with Property Stakeholders** - Attending owners meetings and provides meaning or context to the rooms operational and financial results. - Establishing relationship with owner as a business partnership and supports the relationship between the General Manager and the owner. **Managing Profitability** - Coaching and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. - Working with direct reports to determine areas of concern and establish ways to improve the departments' financial performance. - Leading cost containment efforts within Rooms operations including organizational restructuring when necessary. - Focusing on maintaining profit margins without compromising guest or employee satisfaction. - Identifying key drivers of business success and keeping Rooms leadership focused on the critical few to achieve results. **Managing the Guest Experience** - Creating an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations. - Championing the brand's service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams. - Ensuring core elements of the service strategy are in place to produce the desired results. - Establishing and maintaining open, collaborative relationships with direct reports and entire Rooms operations team. Ensures direct reports do the same for their team. - Interfacing with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. MIRJ _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $31k-41k yearly est. 16d ago
  • Director of Sales and Marketing - Martinique New York on Broadway, Curio Collection by Hilton

    Hilton 4.5company rating

    Hilton job in New York, NY

    As the Director of Sales & Marketing with Martinique New York on Broadway, you will be responsible for overseeing commercial strategies for your hotel. Your goal is to improve the performance of the asset by connecting strategy and business processes. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's “commercial engine” and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a ”predictive and prescriptive” approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals. In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills. Strategy: Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets Develop and execute departmental expense budget and forecasts Develop and maintain detailed and real-time knowledge of all competitor and market activity Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program) Leadership: Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all sales and marketing roles Lead, engage, and develop team members, including ongoing performance development and Career Development Plans Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Marketing Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans) In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses) Liaise with Hilton Worldwide Sales, regional support and brand teams Build strong relationships with CVB, community influencers and 3rd party travel partners High level of engagement with customers from all sales segments Support of team's high-impact site visits and pre-convention meetings Support of sales managers sales travel into feeder markets What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Hotel Sales, Catering or Marketing Experience Leadership management Experience Ability to travel Experience in hotel management, or related industry, essential Highly professional presentations and communication (oral and written) skills Proficiency with standard Microsoft Office Ability to perform critical analysis It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Four-year college degree preferred Adaptable experience with business strategy, business planning, and business plan development Ability to speak multiple languages Multiple Brand experience Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The compensation for this role is $175-195K and is based on applicable experience and location.
    $175k-195k yearly 7d ago
  • Bellperson (Temporary) - New York Hilton Midtown

    Hilton 4.5company rating

    Hilton job in New York, NY

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all. Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit ************************ If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. EOE/AA/Disabled/Veterans The New York Hilton Midtown is looking for a temporary Bellperson to join our team. It's all about location in NYC and New York Hilton Midtown places you right in the heart of the action. With over 1,900 rooms and 150,000 square feet of banquet space, this property offers advancement opportunities, terrific benefits, and a space for you in the city that never sleeps! The ideal candidate will have previous bell or doorperson experience, and full availability, including nights, weekends, and holidays. Shift Pattern\: Full availability, including nights, weekends, and holidays Pay Rate\: $24.05 / hour What are the benefits of working for Hilton? Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet and escort arriving and departing guests to and from their accommodations. Retrieve and transport guest luggage. Inspect guest rooms and acquaint guests with these rooms and their features. Respond to guest inquiries and requests in a timely, friendly, and efficient manner. Organize and store luggage, as needed, according to guidelines. Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments. Ensure messages and faxes are regularly delivered throughout the day. Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed. Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed. Assist in the maintenance, appearance, and functionality of equipment. #LI-LG1
    $24.1 hourly Auto-Apply 60d+ ago
  • HOTEL BUSPERSON -BREAKFAST

    Hilton Worldwide 4.5company rating

    Hilton Worldwide job in Parsippany-Troy Hills, NJ

    Sets and clears tables. Stocks all service stations and assists food servers with table service. Clears dirty table settings and prepares table for resetting. Resets all service ware as prescribed. Maintains stock and cleanliness of stations. Serves guests beverages, breads and butter to begin their dining experience. Transports all dirty tableware to dishwashing area for proper cleaning. What will I be doing? As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. * Ensure tableware is in good and working condition and report any defects for repair * Stock, maintain and clean designated food station(s) * Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. * Retrieve and transport dirty tableware to dishwashing area * Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Hourly Rate: $22.10. Position includes healthcare benefits (medical/dental/vision), Vacation/Sick/Personal Days/Holiday Pays/ travel discounts and more.
    $22.1 hourly 2d ago

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