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Hilton jobs in Richmond, VA - 213 jobs

  • Attendant F&B

    Intercontinental Hotels Group 3.9company rating

    Petersburg, VA job

    Attend food and beverage buffet areas ensuring a high level of quality and consistency. Adhere to all health, sanitation, and cleanliness standards that meet state and local Health Board inspection, brand standard, and hotel requirements. DUTIES AND RESPONSIBILITIES: Prepare and/or transport all food and beverage items and associated supplies, equipment, and materials to and from the buffet areas. Monitor area to ensure adequate supplies of food, beverage, trays, plates, utensils, napkins, condiments, etc. to serve all guests; replenish buffet items and areas as necessary. Follow preparation methods, times, and quality and presentation standards. Monitor taste, appearance, texture, serving temperature, portion size, and garnish method as required. Welcome guests and respond to requests in a prompt and professional manner. Refer any serious matters to management. Purchase and/or requisition for purchase inventory to ensure adequate minimum and maximum stocks of all food, beverage, material, and equipment. Monitor and control food and beverage costs and ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste. Maintain a clean, neat, and well-organized work and buffet area, which may include but is not limited to hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, sneeze guards, and counters. Empty trash receptacles and clear tables as required. Check the working condition of equipment and machinery in accordance with specifications. Report to supervisor all unsafe or malfunctioning equipment, safety hazards, or any other maintenance and repair needs. May operate dishwashing machine in accordance with manufacturer specifications and instructions and place clean dishes and utensils in assigned storage location. Promote teamwork and quality service through daily communication and coordination with other departments. Perform other duties as assigned. Qualifications and Requirements: Basic reading, writing and math skills and some prior food preparation experience preferred. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds Standing up and moving about the kitchen and cafeteria Handling food, objects, products and utensils Bending, stooping, kneeling Other: Communication skills are utilized a significant amount of time when interacting with guests and supervisors. Food service permit or valid health/food handler card as required by local or state government agency. Reading and writing abilities are utilized often when preparing buffet items from instructions. Mathematical skills, including basic math, measurements, quantities, and variances are used frequently. May be required to work nights, weekends, and/or holidays Work Area: F&B prep and service areas. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. The hourly pay rate for this role is $17.75. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
    $17.8 hourly Auto-Apply 7d ago
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  • Operations Manager II

    Intercontinental Hotels Group 3.9company rating

    Petersburg, VA job

    Manage all aspects of the areas and/or functions assigned which may include, but are not limited to guest registration, business center, transportation services, housekeeping, accounting, maintenance and guest reservations to ensure guest satisfaction and maximize hotel profitability. Adhere to all brand standards DUTIES AND RESPONSIBILITIES: Manage day-to-day operations and assignments of the assigned area; schedule, plan, and assign work. Develop and communicate departmental strategies and goals. Communicate and enforce policies and procedures. * Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies. Alert management of potentially serious issues. * Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions. * Monitor staff to ensure guests receive prompt, professional attention and personal recognition. Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery guidelines in order to ensure total guest satisfaction. * Schedule and regularly conduct routine inspections of the assigned area to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Develop actions plans to correct any deficiencies. * Analyze guest satisfaction data and develop and implement plans to achieve established goals related to guest satisfaction scores, front desk activities, hotel cleanliness, maintenance IHG Rewards Club enrollments, etc. * Achieve budgeted revenues, control labor costs & expenses, and maximize profitability within all assigned areas. Participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel. * Maintain procedures for security of hotel assets and ensure compliance with company risk policies and procedures... * Establish, implement, and maintain training and procedures in assigned areas for emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel as appropriate * Assist in managing hotel revenue generation and profitability through full utilization of company systems, business processes and specifications. * Promote teamwork and quality service through daily communication and coordination with other departments. * Interact with outside contacts: Guests - to ensure their total satisfaction * Regulatory agencies - regarding safety and emergency matters Other contacts as needed (professional organizations, community groups) Perform other duties as assigned. * May serve "manager on duty as required, ACCOUNTABILITY: Typically supervises front desk agents, and bell/van services, reservations, maintenance or housekeeping functions. May oversee subordinate supervisors. QUALIFICATIONS AND REQUIREMENTS: This position requires previous supervisory experience in the assigned area, with knowledge of appropriate systems and procedures. This job requires ability to perform the following for front desk responsibilities: Frequently standing up behind the desk and front office areas Carrying or lifting items weighing up to 50 pounds Handling various objects Use a keyboard to operate various property management and reservations systems, etc. This job requires ability to perform the following for housekeeping responsibilities: * Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds Frequently standing up and moving about the facility Frequently handling objects and equipment to maintain the facility Frequently bending, stooping, and kneeling Other: * Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company. * Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. * Problem solving, reasoning, motivating, organizational and training abilities are used often. Ability to travel to attend workshops, specialized training and/or certifications, etc. * May be required to work nights, weekends, and/or holidays. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not Intend to be all responsibilities or qualifications for the job. The hourly pay rate for this role is $24.60. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees
    $24.6 hourly Auto-Apply 6d ago
  • Service Leader

    Chipotle Mexican Grill 4.4company rating

    Richmond, VA job

    **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. **THE OPPORTUNITY** The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks. **WHAT YOU'LL DO** + In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to: + Making sure great tasting, high quality food is served + Helping to resolve food quality issues + Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed + Helping to resolve customer incidents and working to ensure positive customer experiences + Helping to monitor crew breaks, shift changes, shift meetings, and line schedules + Developing and cross training all front of house Crew + Assisting with Crew performance reviews + Developing future Service Leaders + Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork + Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary + Ensuring the proper quantity of supplies are available as needed **WHAT YOU'LL BRING TO THE TABLE** + Be able to understand and articulate Chipotle's Food With Integrity philosophy + Have knowledge and experience of cash handling policies and procedures + Have knowledge of Food Safety and health department matters + Have familiarity with office paperwork + Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location + Have a high school diploma + Have restaurant experience **WHAT'S IN IT FOR YOU** + Tuition assistance (100% coverage for select degrees or up to $5,250/year) + Free food (yes, really FREE) + Medical, dental, and vision insurance + Digital Tips + Paid time off + Holiday closures + Competitive compensation + Opportunities for advancement (80% of managers started as Crew) **WHO WE ARE** Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** . _Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._ _Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
    $30k-50k yearly est. 8d ago
  • Guest Environment Expert

    Marriott 4.6company rating

    Richmond, VA job

    **Additional Information** **Job Number** 25206028 **Job Category** Housekeeping & Laundry **Location** Courtyard by Marriott Richmond West, 6400 W Broad St, Richmond, Virginia, United States, 23230VIEW ON MAP (***************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $35k-61k yearly est. 10d ago
  • Maintenance Utility

    Intercontinental Hotels Group 3.9company rating

    Petersburg, VA job

    This position performs simple maintenance and cleaning duties in guest rooms, public areas and grounds of the hotel that do not require practical skill or knowledge of a trade. At IHG Army Hotels we want our guests to feel trusted and free to do what they want in their own space which means we need you to: * Be down-to-earth by being straightforward and natural * Be considerate by being respectful, perceptive and accommodating * Be friendly by being kind, approachable and light-hearted * Be reliable by being professional, a team player and resourceful DUTIES AND RESPONSIBILITIES Position Requirements: * Complete basic maintenance related tasks and deep cleaning to keep guest rooms and public areas in an excellent state of cleanliness and repair. * Assist with the completion of the preventative maintenance checklist and complete minor repairs work orders such as replacing ceiling tiles, light bulbs, patching vinyl, unclogging toilets, replacing faucet washers, etc. * Carry tools, prepare the worksite and assist maintenance representatives as needed. * Clean and sweep the parking lot, pool, public outdoor and sidewalk areas. * Cut, prune and maintain lawn and plants as necessary and dispose of trimmings. * Empty all trashcans on a daily basis, maintain recycling areas. * Report all unsafe conditions or malfunctioning equipment to supervisor. * Adhere to all established safety policies and procedures. * Follow procedures that ensure the security of inventory such as tools, supplies, equipment, etc., replenish supplies and inventory in a timely and efficient manner, and minimize waste. * Provide guest shuttle service as requested. * Perform other duties as necessary PEOPLE: * Learn and utilize our Winning Ways * Promote Quality and Teamwork with other departments, become involved with committees and sponsored community events or activities. * GUEST EXPERIENCE: * Respond in a courteous and prompt manner to all guests questions and/or requests to ensure strong guest satisfaction. * Be aware of Safety and Security procedures as part of interaction with guests and for guest security. * Acknowledge and engage in a pleasant and service oriented manner. RESPONSIBLE BUSINESS: * Ensure a safe and secure environment for guests and team members by reporting any safety and security concerns to management. * Maintain a focus and commitment to operating a "green" hotel. ACCOUNTABILITY: This position reports to Head Maintenance. In absence of direct report, this position may report to other department supervisors or managers. QUALIFICATIONS AND REQUIREMENTS Basic reading and writing skills required. This job requires ability to perform the following: * Carrying, lifting, pulling or pushing items weighing up to 100-300 pounds * Frequently standing up and moving about the buildings and grounds. * Driving company owned vehicles, and meeting corporate driving record requirements. * Frequently handling objects and equipment. * Frequently bending, stooping and kneeling. * Working knowledge of basic non-skilled maintenance tasks such as plunging toilets, changing light bulbs and replacing faucet washers. * Working knowledge of lawn/plant care equipment and tools. * Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive instructions for the day or to read equipment safety/repair manuals. * Will be required to work nights, weekends and/or holidays. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations. The hourly pay rate for this role is $19.20. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
    $19.2 hourly Auto-Apply 6d ago
  • Coordinator Group Reservations

    Intercontinental Hotels Group 3.9company rating

    Petersburg, VA job

    Assist with on-site meetings as needed. Maintain group blocks, rooming lists and reservations in system. including meeting with group coordinators for events on post, meeting with the lodging cell, becoming involved with Garrison and CAC command events, becoming involved with the CGSC foundation, attending MWR events and other events, meetings and briefings as necessary. This is a very high-level community activity position with high visibility within the post. Prepare for each group's arrival, prepare group history, billing information, deposits, filing, VIP information, correspondence, etc.; interact with booking contacts as needed. Correctly record group rooms and revenue in the property management system. Process all group reservation requests, changes and cancellations received by phone, fax, e-mail, mail, internally and through travel planners/corporations. Enter and/or modify group block in system to ensure inventory, stay dates, cancellation policy, deposit requirement, and booking procedure are reflected correctly. Maintain accurate filing system for groups and ensure that each group block is traced. Create and update group block notes to provide relevant data pertaining to all group reservations, and coordinate with other departments as needed to provide group reservation information and group needs as specified in contract. Provide and maintain reports and records of all groups during stay and after departure and follow up on any group inquiries. Stay abreast of current rates, rate changes and all promotions, current facilities, services, hours of operation, etc. Cold call sales prospecting with prospective clients within the post Attend pre-meeting planning meetings or conferences as needed or requested. Respond to guest concerns or complaints. Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Promote teamwork and quality service through daily communications and coordination with other departments. Perform other duties as assigned such as running daily reports, e.g. the cancellations, bookings, or arrivals reports. The hourly pay rate for this role is $17.75. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
    $17.8 hourly Auto-Apply 7d ago
  • Lead Housekeeper Full Time-101060

    Extended Stay America 4.5company rating

    Richmond, VA job

    The full-time lead housekeeping position is responsible for assisting the management team in overseeing the tasks, training and standards of the housekeeping department and to optimize performance through continuous improvement and execution of all cleaning standards. The position is expected to work independently with limited supervision from management. The position will also be responsible for working directly with the maintenance technician on the preventative maintenance/deep cleaning program, assisting management with guest room inspections and any additional duties assigned by the management team. MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. * Trains new and existing housekeepers, inspects guest rooms, and adheres to company standards, policies and procedures. * Ensures housekeeping carts, cart rooms, and laundry areas are maintained to company standard. * Works directly with the maintenance engineer to perform the guest room preventative maintenance/deep cleaning. * Performs daily housekeeping tasks in guest rooms and weekend out of room cleaning as needed. * Responsible for overall hotel cleanliness. * Motivates and drives company initiatives within the department. * Completes all required and annual ESU Training. OTHER DUTIES * Schedules daily housekeeping assignment boards when needed. * Performs duties in housekeeping and laundry departments as needed. * And any other duties as assigned by the management team. BENEFITS * Weekly Pay! * Competitive Wages * Great Working Environment * Employee Recognition Programs * Employee Perks Program offering discounts to major companies * Medical Insurance * Dental Insurance * Vision Insurance * Health Care and Dependent Care Flexible Spending Accounts * Employer Paid Basic Life and AD&D Insurance * Employer Paid Long Term Disability * Optional Employee Paid - Voluntary Benefits * Short-Term Disability * Buy-Up Long-Term Disability * Supplemental Life Insurance * Dependent Life Insurance * 401(k) Savings Plan * Paid Time Off * Employee Assistance Program (EAP) COMPENSATION Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Read and speak English and comprehend simple instructions, short correspondence, and memos. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Always apply good judgment. * Support and assist daily activities of 3 plus housekeeping associates on staff. * Coach and train new and existing associates on company standards, guidelines and procedures. * Prioritize tasks and duties to ensure that daily housekeeping operations are performed at peak efficiency. ENVIRONMENTAL JOB REQUIREMENTS * Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds. * Position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch. * Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds. * Discern or detect items in guest rooms to ensure safe performance of work. * Frequently work in outside weather conditions (depending on hotel). * Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. * Typically, moderate to loud noise levels in the work environment. * The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS * Previous hotel experience required ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
    $22k-32k yearly est. 14d ago
  • Team Member

    Pizza Hut 4.1company rating

    Tappahannock, VA job

    Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. Want to be a Pizza Hut Team Member, Your Gig, Your Schedule, Your Opportunity, Great Perks, Same Day Pay! That's right, working at Pizza Hut as a Team Member is about creating your own opportunity and having fun while making new friends. You can be a versatile person, the smiling face that greets and serves the customers, or a cook who makes things happen behind the scenes. Sound good? And if that doesn't do it for you, we have Same Day Pay, healthcare benefits, and flexible schedules! Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company - and great tips - then Pizza Hut is the place for you! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $21k-28k yearly est. 52d ago
  • Crew Member

    Chipotle Mexican Grill 4.4company rating

    Colonial Heights, VA job

    **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. **THE OPPORTUNITY** At Chipotle, we've created a better place to eat and work. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path - over 80% of our managers were promoted from Crew. We prepare real food by hand every day in our restaurants. No freezers, microwaves or can openers to be found. We'll provide the training you need to feel confident working at any station - grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and it's up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you have experience as a dishwasher, cashier, server, host, bartender, cook, prep cook or no experience at all, we're always looking for passionate and enthusiastic people to join our team. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today. **WHAT'S IN IT FOR YOU** + Tuition assistance (100% coverage for select degrees or up to $5,250/year) + Free food (yes, really FREE) + Medical, dental, and vision insurance + Digital Tips + Paid time off + Holiday closures + Competitive compensation + Full and part-time opportunities + Opportunities for advancement (80% of managers started as Crew) **WHAT YOU'LL BRING TO THE TABLE** + A friendly, enthusiastic attitude + Passion for helping and serving others (both customers and team members) + Desire to learn how to cook (a lot) + Be at least 16 years old + Ability to communicate in the primary language(s) of the work location **WHO WE ARE** Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** . _Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._ _Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
    $25k-29k yearly est. 8d ago
  • Maintenance Management (Delivery Instore)- Hednesford - WS11 7GF - Full Time Mon Tue Thurs and Sat 6pm - 3am

    McDonald's Uk 4.4company rating

    Richmond, VA job

    Crew MemberThe role of a Crew member is amazing. The areas you will control and be in charge of are so important. This will vary from taking orders to completing deep cleaning in the store. You will be part of a big team and the ability to work with such a diverse work force is very important. Crew members will need to work at a fast pace with many situations where you will need to multitask. Our stores become very busy within minutes we would need to ensure we are alert at all times. The moment we see a customer we need to become available to assist them, whether that is taking their order, assisting with kiosks or giving extra sauces or napkins. The service we give has a lasting impression on each customer and will most definitely determine if they return to us. Our customers need to be values and listened to each and every time. We need to be sensitive to their concerns and questions. Here are a few duties / responsibilities you are expected to complete: (In no particular order ) Excellent communication with team members Being on your feet for most of the shift The ability to work in a fast paced environment Stocking up all areas, this can be from Frozen products to dry products Safe lifting of stock Taking orders, this can be on the front counter or in the Drive ThruCash handling Working side to side with other team members on the same area Cooking food Preparing orders, in store, drive thru and delivery orders Managing the drinks station Communicating with Uber drivers - They are part of our team when taking our customer orders Taking orders out to customers in the Dining area Sweeping the floor Mopping the floors Doing detailed cleaning, scrubbing legs and wheels of tables, units Washing up, using our step by step methods Cleaning grease vats - Not so great job but has to be done Changing cloths, using washing machines Changing rubbish bins Completing food waste counts These are again some of the most common areas we expect of a Crew Member.
    $31k-43k yearly est. 4d ago
  • Customer Care - Trent Vale Part Time

    McDonald's Uk 4.4company rating

    Richmond, VA job

    McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. Quite simply, you'll be working in our fast moving, high energy environment and were looking for a genuine smile plus an ability to connect with customers and make them feel valued. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and youll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more. . . . . . . . . . .
    $19k-25k yearly est. 12d ago
  • Manager

    McDonald's 4.4company rating

    Glen Allen, VA job

    This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Description: McDonald's Works for Me. I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. The Job for Me - Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in. The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits. Let's talk. Make your move. Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for: -Food Safety -Internal Communication -Inventory Management -Daily Maintenance and Cleanliness -Managing Crew -Quality Food Production -Exceptional Customer Service -Safety and Security -Scheduling -Training Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants. This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. Requsition ID: PDX_MC_673A9251-FF76-4EED-B4FB-ED20BE48DC0B_107191 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact ********************************* if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at ************************************************************************************************************************ McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact **********************. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
    $25k-43k yearly est. 60d+ ago
  • Kitchen Leader

    Chipotle Mexican Grill 4.4company rating

    Ashland, VA job

    **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. **THE OPPORTUNITY** As Kitchen Leader, you will learn how to prepare great food, grill meats, and sauté vegetables. You are responsible for making sure our food is absolutely delicious. You'll order the food and train others to become future Kitchen Leaders. The Kitchen Leader helps ensure the quality and safety of Chipotle's delicious food every day. They see to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition. Throughout the process they are serving as a role model for Crew members, helping them learn to become future Kitchen Leaders. At its core, as with every position at Chipotle, it is about promoting teamwork and creating a great customer experience. While on the clock, the Kitchen Leaders are always busy on their feet, accomplishing their station's goals, taking on tasks that they see that need to get done, and pitching-in to help their teammates. **WHAT YOU'LL DO** + In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to: + Ensuring food quality by cooking and prepping food to order, and following kitchen procedures + Monitoring food waste and inventory levels, and resolving food quality issues + Supporting a strong team dynamic between back of house Crew and front of house Crew + Developing Crew members to be future Kitchen Leaders + Communicating with Crew members and customers effectively in order to ensure great customer service and throughput + Ensuring the kitchen is properly cleaned and sanitized + Monitoring kitchen equipment and ensuring it is kept in good repair; making sure malfunctioning equipment is repaired as quickly as possible + Ensuring that the kitchen itself and all Crew members meet the necessary guidelines to ensure there are no injuries or accidents + Filling out Material Safety Data Sheets (MSDS) and Inventory Rotation (FIFO) **WHAT YOU'LL BRING TO THE TABLE** + Have the ability to understand and articulate Chipotle's Food With Integrity philosophy + Have the knowledge and ability to speak, write, and understand the primary language(s) of the work location + Have a high school diploma + Have restaurant experience **WHAT'S IN IT FOR YOU** + Tuition assistance (100% coverage for select degrees or up to $5,250/year) + Free food (yes, really FREE) + Medical, dental, and vision insurance + Digital Tips + Paid time off + Holiday closures + Competitive compensation + Opportunities for advancement (80% of managers started as Crew) **WHO WE ARE** Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** . _Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._ _Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
    $28k-34k yearly est. 8d ago
  • Housekeeping Room Attendant Full Time

    Fairfield Inn & Suites 4.1company rating

    Williamsburg, VA job

    Job DescriptionBenefits: 401(k) Paid time off Training & development LTD Hospitality Group has an immediate opening for you to join our team as a Housekeeper/Room Attendant. As a Housekeeper with LTD, you will make a difference in the lives of people every single day. You will help them in a significant and tangible way by making sure our guest's home away from home is clean, welcoming, and comfortable! We will train you as you begin an exciting career with unlimited opportunities to thrive within LTD's growing portfolio of properties. This position is best suited for someone who enjoys going above and beyond to surpass guest expectations and has attention to detail. The Room Attendant will be responsible for cleanliness, arrangement and supply of guest rooms in an assigned section. Clean and return vacant dirty rooms to a vacant ready status, and occupied dirty rooms to an occupied clean status. Cleaning includes lighting fixtures, ceilings and vents, walls, mattresses, furniture, windows and windowsills and coverings, floors and carpets and kitchen area. Replenish supplies such as drinking glasses and writing supplies. Tidy guest rooms as required. Assist in general clean program by changing all blankets, bedspreads, and mattress pads every 60 days or to brand standard. Complete assigned daily room projects (thresholds, patios, etc.). Assist in the carpet care program by spot cleaning guestroom carpets as the room is being cleaned. Maintain a clean and orderly housekeeping cart. Report any material discrepancies beyond the scope of the Housekeeping Department to the Engineering Department via Front Desk hot log or work order. Assist in maintaining other areas of the hotel in a clean and orderly condition, (i.e. associate lounge, associate locker room, and back of the house area). Respond to guest requests and inquiries immediately. Maintain consistently high standards as outlined in the Self-Inspection. Other duties, projects, and tasks as assigned. Required Knowledge, Skills and Abilities (KSAs) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required. Have thorough knowledge of emergency procedures. Requires good communication skills, both verbal and written. Requires excellent attention to detail Must be able to move luggage, packages or furniture weighing up to 30 lbs. Must be able to work weekends and holidays. LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags. LTDs core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness. The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects. Benefits Medical, Dental, Vision & 401 (k) with company match Group Life & Accidental Death & Dismemberment Insurance Hotel Discounts Generous Paid Time Off Training and Development, Opportunities for Growth, and Much More! Please visit ************************************************ to learn more about the LTD family and apply today to join our team! LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.
    $23k-28k yearly est. 27d ago
  • Vacation Sales Phone Representative- up to $2k Sign On Bonus Potential* - Williamsburg

    Marriott Vacations Worldwide 4.6company rating

    Williamsburg, VA job

    o Up to $2000 sign on bonus potential* Up to $2000 with 1 year of timeshare experience* - *$1,000 paid after successful completion of 45days of employment, *$1,000 paid after six months of employment Up to $1000 with no timeshare experience* - *$500 paid after successful completion of 45days of employment, *$500 paid after six months of employmento * Additional terms and conditions apply to the Sign-on Bonus Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Vacation Sales Phone Representative you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Vacation Sales Phone Representative, a typical day will include: Schedules sales presentations and manages customer expectations. Provides the highest level of service to exceed budgeted sales presentations and volume production goals. Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services. Use persuasive techniques that maximize revenue while maintaining existing guest loyalty. Guest Experience and Company Standards: Welcome and greet guests; anticipate and address their needs. Interact with colleagues and guests professionally and promptly. Contribute to team goals. Always follow company policies and safety procedures. To Become a Vacation Sales Phone Representative: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone. Available to work various shifts, holidays, and weekends. Concierge, and/or sales experience preferred. Position may require background and drug screening, in accordance with state and local requirements. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
    $1k monthly Auto-Apply 60d+ ago
  • Agent Front Desk

    Intercontinental Hotels Group 3.9company rating

    Petersburg, VA job

    Role Purpose The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Key Accountabilities Be the warm welcome that kicks off a memorable guest experience. Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Key Skills & Experiences Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories. Fluency in the local language - extra language skills would be great, but not essential. Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling. The hourly pay rate for this role is $17.75. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
    $17.8 hourly Auto-Apply 27d ago
  • Server

    Pizza Hut 4.1company rating

    Louisa, VA job

    TITLE: SERVER PURPOSE OF THE POSITION: The primary purpose of this position is to take orders from the customers in the dining room, quickly and correctly; enter orders into the Point of Sale System; and bring food and beverage, items along with other necessary items, to the table. This position is critical to the success of this Pizza Hut in that it is a necessary step in selling and delivering products to its customers. ESSENTIAL FUNCTIONS: The following functions have been determined to be essential to the successful performance of this position. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members. I. CLEANING AND PREPARING DINING ROOM. Servers are responsible for ensuring cleanliness and proper organization of dining room. They are responsible primarily for their own sections, and secondarily, for the other servers' sections. All Servers will assist other Servers when needed and/or time permits. A. Servers check sections in the dining room for readiness for customers. B. Ensure that tables, booths, and chairs are clean. C. Clean dining room windows and carpet. D. All tables must have one placemats for each seat. For example, 4 placemats on the table at a 4-top booth. E. All tables must have correct marketing materials, such as table tents. Clean or replace any that are not clean. F. All tables must have correct condiments, and paper towels. Condiment containers must be clean and full. II. SEATING CUSTOMERS. Servers are responsible for all aspects of customer service, including greeting customers at the door, and seating them at tables. A. Within 30 seconds of their arrival, Servers will greet customers at the door, at all times being friendly and professional. All Servers are responsible for taking turns seating customers, so that all customers are greeted and seated within the 30 second standard. B. Determine how many customers are in the party, and which server's section is next in the rotation. C. Check for special needs of customers, such as a person in a wheelchair or using a walker or a person who may have a speech/hearing or visual impairment. Also, consider special needs of groups with children who may need highchairs or boosters. D. Escort customers to the table, walking at a casual pace, not rushing the customers. E. On the way to the table, tell the customers about specials or suggest they try breadsticks or chicken wings while considering what they want for their meal. F. Deliver menus to the customers and inform them that their Server will be right with them. III. GREETING, SUGGESTIVE SELLING, AND SERVING CUSTOMERS. When customers are seated in a Server's section: A. Servers will greet his/her tables within 2 minutes of the customers being seated. B. Bring all serviceware to the table when you greet your customers at the table. C. Suggest an upgraded soft beverage or alcoholic beverage (to adults, at restaurants with alcoholic beverages.) Write down beverage orders. D. Explain the menu, and suggest customers order breadsticks or wings to start with while looking at the menu. Write down appetizer order. E. Enter appetizer and beverage orders into SUS, the Point of Sale system. F. Prepare beverages, and deliver beverages, on tray, to customers' table. G. A certain protocol is maintained in this process in that the server is expected to pour the drinks if the customer orders a pitcher of drinks. Serving drinks must be done within 3 minutes after taking the order. H. Suggestively sell specialty pizza and other menu items to customers. Write down customers' orders, and suggest add-ons, such as salads, or breadsticks or wings to share. I. Enter entree orders into SUS, the Point of Sale system. J. Follow up at the table before the main entree arrives to determine if the guests need refills of their beverages or anything else before the order arrives. K. Prebus table of any dishes that the customer is finished with. L. Deliver the main entree to the table. It is necessary to serve the first slice of pizza to the guest. M. Check back at the table to determine if everything is satisfactory and to sell additional food items. Prepare and serve additional food items. Prebus table of any dishes that the customer is finished with. N. As customers are close to completing their meals, suggest a cookie or Cinnastix to share. O. Enter dessert orders into SUS, the Point of Sale system P. Deliver the check to the table, laying it down on the table and thanking the customer for his/her business and inviting them to return. Prebus table of any dishes that the customer is finished with. Q. Deliver any needed/requested packaging for leftover menu items. R. Servers deliver checks and process customers' payments rapidly, within 3 minutes. S. After customers leave the restaurant, the Server will bus, clean, and reset the table for the next guest(s). This involves clearing dirty dishes, silverware, etc. and disposing of them in the correct receptacle for washing, wiping the table off using the hand towel and cleaning solution, and putting placemats and napkins on the table. Clean booster chairs, and clean and reset high chairs. IV. Servers also assist with answering phone calls, taking carryout and delivery orders, and respond to customers at the carryout counter and drive-thru window; locating carryout orders and cashing out carryout customers' orders. VI. Servers also perform sidework (such as slicing lemons for tea), as assigned by the Restaurant Management Team. VII. Servers are responsible for maintaining salad bar (in restaurants with salad bars), including refilling items by prescribed method as needed, straightening utensils, and generally keeping the salad bar cleaned and organized. VIII. At the end of the shift, Servers must ensure that their assigned section is clean and ready for service for the next shift, including: * A. Ensuring that tables, booths, and chairs are clean. * B. Cleaning dining room windows and carpet * C. Ensuring that all tables have one placemat for each seat. For example, 4 placemats on the table at a 4-top booth. * D. Making sure that tables have correct marketing materials, such as table tents. Clean or replace any that are not clean. * E. Verifying that tables have correct condiments, and paper towels. Condiment containers must be clean and full. IX. At the end of the shift, Servers must perform duties listed on an assigned clean up list obtained from the Manager on Duty. Items on this list include tasks such as: * A. Filling salad bar by prescribed method (in restaurants with salad bars.) * B. Restocking server station. * C. Cleaning shelves. Some are reached by use of a stepladder. * D. Cleaning highchairs and booster seats using a hand towel and cleaning/sanitizing solution. * E. Washing dishware as instructed. * F. Filling condiment shakers in assigned section or station. X. At the end of the day, Servers will perform closing tasks, as assigned by the Manager on Duty, such as: * A. Break down the salad bar (in restaurants with salad bars) by removing the food items and storing, wiping down the salad bar insert pan, iceless top, formica top and sneeze shield. * B. Vacuum any carpeted areas of dining room. NON * ESSENTIAL: The following are job functions customarily performed by Servers, but are not considered essential functions. * A. Washing dishes with automatic dishwasher as instructed during cleanup times. * B. Mopping and other cleaning of other areas other restaurant. MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job. A. Able to perform or able to learn to perform the essential functions of the position, and do so at an acceptable pace. B. Sufficient physical condition to perform the functions of the position. Position involves these physical processes: * Lifting completed menu items, delivering them to tables, and serving customers. * Bending and stooping. Must be able to bend over to serve customers. * Standing and walking. The majority of on job time is spent standing and walking. * Must have sufficient visual ability to perform the essential functions of the job. * Must be able to communicate with supervisors, co-workers, and customers. * Must be physically able to work under conditions of high temperature. Food preparation areas are located close to ovens. Ambient temperature in this area often exceeds 80 degrees. C. Self-control. Must be able to work under conditions of stress due to pressures from volume of business, time and variety of orders, while maintaining self composure and interacting effectively with co-workers and supervisors. D. Mental alertness. At times the person responsible for this position works alone, without supervision or assistance. Must have sufficient mental ability to work effectively without supervision or assistance and perform the job functions in a consistent and reliable manner. EQUIPMENT USED: Serving tray, ticket book, flatware, and serving trays. "Point of Sale Computer''. Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paid outs, delivery orders, and dispatching delivery orders. "Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table. where clean dishes air dry and are sorted for storage. "Pan Gripper''. This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature. "Cutting Board". This is a hard surface board, rectangular or square in shape used to cut pizzas on and other food products. "Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products. "Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items. "Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut. PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises, in the kitchen area. This job description was prepared from observing the work in process and from information provided by the management of Daland Corporation.
    $19k-29k yearly est. 28d ago
  • Team Member

    Pizza Hut 4.1company rating

    West Point, VA job

    Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. Want to be a Pizza Hut Team Member, Your Gig, Your Schedule, Your Opportunity, Great Perks, Same Day Pay! That's right, working at Pizza Hut as a Team Member is about creating your own opportunity and having fun while making new friends. You can be a versatile person, the smiling face that greets and serves the customers, or a cook who makes things happen behind the scenes. Sound good? And if that doesn't do it for you, we have Same Day Pay, healthcare benefits, and flexible schedules! Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company - and great tips - then Pizza Hut is the place for you! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $20k-26k yearly est. 52d ago
  • Team Member

    Pizza Hut 4.1company rating

    Williamsburg, VA job

    Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. Want to be a Pizza Hut Team Member, Your Gig, Your Schedule, Your Opportunity, Great Perks, Same Day Pay! That's right, working at Pizza Hut as a Team Member is about creating your own opportunity and having fun while making new friends. You can be a versatile person, the smiling face that greets and serves the customers, or a cook who makes things happen behind the scenes. Sound good? And if that doesn't do it for you, we have Same Day Pay, healthcare benefits, and flexible schedules! Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company - and great tips - then Pizza Hut is the place for you! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $20k-25k yearly est. 52d ago
  • Guest Services Rep Part Time-104020

    Extended Stay America 4.5company rating

    Glen Allen, VA job

    The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. * Assists and responds to guest requests with diligent follow-through. * Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness. * Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. * Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property. * Setup, maintain, and takedown of breakfast display in timely manner. * Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards. * Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards. * Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities. * Periodic tours of the property to ensure the property is meeting brand standards. * Assists and provides reasonable accommodation in response to guest requests whenever possible and practical * Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES * Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Engage in cross training in housekeeping and laundry areas to provide assistance as needed. * Other tasks as assigned by the management team. . BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand and communicate in English proficiently to interact with guests, associates and outside vendors. * Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned. * Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Complete routine reports and correspondence. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Apply good judgment at all times. * Manage problems, address and solve guest-related issues. MINIMUM QUALIFICATIONS * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
    $22k-27k yearly est. 51d ago

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