Painter - Washington Hilton
Hilton Worldwide job in Washington, DC
Washington Hilton is seeking a full-time Painter to join their property operations team! This 1107-room property is within blocks of Dupont Circle and Adams Morgan, with The White House and National Mall less than two miles away! The ideal candidate for this position will have previous painting, wallpaper, tile/grout and caulking experience! We are also looking for someone with excellent customer service skills and the ability to operate within a team. Previous hotel experience would be considered an asset for this position!
Shift Pattern: candidates should be available to work the 7AM to 3:30PM shift, Monday through Friday, with weekends availability if needed.
Pay Rate: $33.15 per hour
Medical Insurance Coverage - for you and your family!
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to pay when you need it through DailyPay
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
* 401K plan and company match to help save for your retirement
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Painter, you would be responsible for painting, maintaining and repairing surfaces of the building, furniture, rooms and equipment throughout the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Paint, maintain and repair painted, wall-covered, stained and varnished surfaces of building structures, rooms, furniture and equipment throughout the hotel and facilities
* Prepare and paint surfaces using techniques and tools including, but not limited to, measuring surfaces, applying spackle and plaster, mixing paint, matching paint and using brushes, rollers and spray-guns
* Install and repair covered wall and ceiling surfaces including, but not limited to, hanging vinyl paper, fabric and foil wall coverings
* Maintain and repair caulked, grouted, wood and masonry surfaces requiring staining, varnishing and lacquering
* Manage related supply inventory
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Housekeeper/Room Attendant
Hilton Garden Inn-Frederick job in Frederick, MD
Job Description
The Room Attendant position is centered on maintaining cleanliness and guest comfort. It requires a blend of physical labor, attention to detail, and customer service. The role emphasizes professionalism, security, and protocol adherence, strongly focusing on guest interaction and problem resolution.
We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you want an exciting career with unlimited growth opportunities
Benefits:
Insurance (health, dental, vision, etc.)
Paid time off (vacation, sick leave, holidays)
401K retirement plan
DailyPay: Access your earned wages when needed.
Special team member hotel rates for travel enthusiasts.
Responsibilities:
Clean and tidy rooms according to company standards
Ensure all amenities are properly restocked
Report any maintenance issues to the appropriate department
Follow safety procedures to ensure the well-being of guests and staff
Requirements:
Prior experience in housekeeping or a similar role is preferred
Attention to detail and ability to work efficiently
Excellent communication and teamwork skills
Ability to work a flexible schedule, including weekends and holidays
Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.
Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Crew Member
Columbia, MD job
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
At Chipotle, we've created a better place to eat and work. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path - over 80% of our managers were promoted from Crew. We prepare real food by hand every day in our restaurants. No freezers, microwaves or can openers to be found. We'll provide the training you need to feel confident working at any station - grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and it's up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you have experience as a dishwasher, cashier, server, host, bartender, cook, prep cook or no experience at all, we're always looking for passionate and enthusiastic people to join our team. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today.
WHAT'S IN IT FOR YOU
Tuition assistance (100% coverage for select degrees or up to $5,250/year)
Free food (yes, really FREE)
Medical, dental, and vision insurance
Digital Tips
Paid time off
Holiday closures
Competitive compensation
Full and part-time opportunities
Opportunities for advancement (80% of managers started as Crew)
WHAT YOU'LL BRING TO THE TABLE
A friendly, enthusiastic attitude
Passion for helping and serving others (both customers and team members)
Desire to learn how to cook (a lot)
Be at least 16 years old
Ability to communicate in the primary language(s) of the work location
PAY TRANSPARENCY
Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit for more details.
$16.25-17.25
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit *****************
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact
...@chipotle.com
if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
Guest Arrival Expert
Washington, DC job
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyResidences Bellstand
Washington, DC job
Greet and escort Residence owners, vendors and guests. Open doors and assist Residence owners/guests/visitors entering and leaving property. Assist Residence owners/guests/visitors in and out of vehicles, including assisting with transporting groceries, luggage, and/or packages to and from cars, units and other areas. Supply Residence owners/guests/visitors with directions if requested. Assist in maintaining a clear drive on Residences entrance. Assist in directing all moving and delivery personnel to loading dock. Assist valet parking in movement of Residence owners and Guest vehicles. Communicate Residence owners' issues with vehicles to Valet Lead and assist in resolving. Monitor and maintain the cleanliness of the lobby, sidewalks, entrances, and related work areas. Polish luggage carts and maintain cleanliness of carts. Maintain clear passage into the building and car drop off area.
Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyFLEX Senior Software Engineer - SEO
Bethesda, MD job
**Additional Information** **Job Number** 25097127 **Job Category** Information Technology **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (*******************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
This is a temporary position.
JOB SUMMARY
As a member of the Enterprise Search Engine Optimization Development team, you will be a part of a team responsible for implementing and maintaining technical SEO enhancements across the diverse portfolio of Marriott's websites and systems. This individual will serve as a senior technical resource responsible for managing the full software development lifecycle, from requirements analysis to deployment, ensuring high-quality, scalable, and maintainable back-end and front-end solutions. This role will perform and help lead SEO development research, analysis, design, creation, and implementation of systems to meet current and future requirements.
CANDIDATE PROFILE
Education and Experience
**Required:**
+ Undergraduate degree in computer science, software engineering, or a related field (equivalent experience)
+ 7+ years experience in information technology including:
+ 5+ years of software engineering experience.
+ 3+ years experience building backend services in one or more languages (Node, Java).
+ 1+ years experience with Search Engine Optimization (SEO)
+ Experience working with AWS services.
+ Proven experience gathering requirements from stakeholders and translating them into detailed technical specifications
+ Prior experience working within an Agile environment, following methodologies such as Scrum/Kanban.
+ Effective written and verbal communication skills and a capacity to collaborate seamlessly within a team environment.
+ Solid knowledge of software development best practices, including code reviews, testing, and continuous integration.
+ Excellent problem-solving skills and ability to troubleshoot complex backend issues.
+ Understanding of authentication and authorization mechanisms (e.g., SAML, OAuth or JWT).
+ Implement rigorous unit and integration tests; actively participate in code reviews to maintain code quality and uphold best practices.
+ Troubleshoot and debug performance issues, identifying and implementing effective solutions.
+ Working knowledge of technical SEO specifications, especially pertaining to Google ranking
+ Working knowledge of Schema.org specifications and validation
**Preferred:**
+ Experience in the design, implementation and operational support of mission critical solutions
+ Demonstrated experience delivering technology solutions in a fast-paced, deadline driven enterprise environment
+ Demonstrated experience learning and applying new technologies to solve business needs
+ Excellent problem-solving skills working independently and through leading outcomes for cross functional teams
+ Excellent understanding of change management, testing requirements, techniques, and tools to ensure high availability of systems
+ Strong attention to detail with an ability to operate effectively across multiple priorities
+ Experience across many of the following platforms:
+ Container platforms (Examples: OpenShift, Docker and Kubernetes)
+ Operating Systems: Red Hat Enterprise Linux, Oracle Linux, Windows, CentOS and Mac (OSX)
+ Network Virtualization: Akamai Global Traffic Management and Edge & Delivery Networks, Elastic Load Balancing Services, Domain Name Services and Registration
+ Applications Frameworks: AEM, Java Spring, Java Play, node.js, JavaEE, HTML5
+ Database: Relational (Oracle, DB2, MySQL/MariaDB, PostgreSQL, MSSQL Server), non-relational (Cassandra, Couchbase, MongoDB)
+ Middleware: Web Servers (Apache, NginX), Application Servers (JBoss, Tomcat), Messaging (MQSeries, Message Broker, DataPower)
+ Experience in researching emerging technologies and trends, standards, and products
+ Experience in developing technology roadmaps and strategies
+ Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders and IT teams
CORE WORK ACTIVITIES
Managing Work, Projects, and Policies
+ Manage the full software development lifecycle, from requirements analysis to deployment, ensuring high-quality, scalable, and maintainable backend solutions.
+ Provide technical leadership, oversight, governance and direction for services related to Marriott solution delivery
+ Provide technical expertise to project team for successful project and change implementations
+ Develop implementation plans, test plans, and timelines for projects and tasks
+ Responsible for project inception including requirements gathering and architecting, design, development and configuration management
+ Implementation of APIs within our platform, ensuring seamless communication between various 3rd party commercial and internal software systems while enabling the detection of changes through sophisticated anomaly detection algorithms.
+ Drive collaboration with the platform infrastructure development team to spearhead the implementation of Kubernetes at scale, ensuring seamless orchestration and management for all applications within the organization.
+ Help lead the development and enhancement of Rego policies for our Open Policy Agent (OPA) initiatives, translating organizational security and compliance requirements into effective Policy as Code implementations that align with industry best practices.
+ Troubleshoot and debug issues, conducting root cause analysis when anomalies are detected, and implement solutions to enhance system performance and stability.
+ Design & develop JSON-LD microdata for SEO
+ Report on SEO performance, utilizing 3rd party tools like ScreamingFrog and Botify
+ Mentor and train other software engineers that are part of this growing team.
+ Determines customer requirements and works with sourced resources to develop solutions
MANAGEMENT COMPETENCIES
Leadership
+ **Adaptability** - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
+ **Communication** - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
+ **Problem Solving and Decision Making** - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
+ **Professional Demeanor** - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution
+ **Building and Contributing to Teams** - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
+ **Driving for Results** - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
+ **Planning and Organizing** - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
+ **Coworker Relationships** - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
+ **Customer Relationships** - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.
+ **Global Mindset** - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
+ **Talent Management** - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
+ **Applied Learning** - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
+ **Business Acumen** - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
+ **Technical Acumen** - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
+ **Basic Competencies** - Fundamental competencies required for accomplishing basic work activities.
+ **Basic Computer Skills** - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
+ **Mathematical Reasoning** - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
+ **Oral Comprehension** - Listens to and understands information and ideas presented through spoken words and sentences.
+ **Reading Comprehension** - Understands written sentences and paragraphs in work related documents.
**Writing** - Communicates effectively in writing as appropriate for the needs of the audience
The pay range for this position is $52.06 to $92.45 per hour.
FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Maintenance Manager - McDonald's Restaurants
Groveton, VA job
The Maintenance Manager is responsible for ensuring all restaurant equipment, building systems, and facilities are operating at peak performance. This includes diagnosing, repairing, and maintaining specialized foodservice equipment such as Taylor and Carpigiani shake/sundae machines, Garland grills, Henny Penny equipment, and Frymaster vats. The role requires a hands-on, safety-first approach and a commitment to minimizing downtime to keep operations running smoothly.
Key Responsibilities
Equipment Maintenance & Repair
+ Troubleshoot, repair, and maintain:
+ Taylor and Carpigiani shake & sundae machines
+ Garland grills
+ Henny Penny pressure fryers and hot holding cabinets
+ Frymaster fry vats and filtration systems
+ Perform preventative maintenance schedules to manufacturer standards.
+ Ensure compliance with McDonald's corporate equipment maintenance protocols.
Facility & General Maintenance
+ Respond promptly to equipment breakdowns to reduce operational disruptions.
+ Perform light plumbing, electrical, HVAC, and general building repairs as needed.
+ Maintain tools, parts inventory, and service records.
Safety & Compliance
+ Follow OSHA, health department, and McDonald's safety guidelines.
+ Document all repairs and preventive maintenance activities.
+ Recommend process or equipment improvements to reduce future breakdowns.
Qualifications
Required Skills & Experience
+ 2+ years of maintenance experience, preferably in quick-service restaurants or commercial kitchens.
+ Demonstrated ability to repair and maintain Taylor, Carpigiani, Garland, Henny Penny, and Frymaster equipment.
+ Strong troubleshooting skills for mechanical, electrical, and refrigeration systems.
+ Ability to read and interpret technical manuals and wiring diagrams.
+ Basic computer skills for maintenance logging and equipment updates.
Preferred
+ EPA Section 608 Certification (Refrigeration).
+ Previous McDonald's equipment maintenance experience.
Core Competencies
+ Problem Solving: Quickly identifies issues and implements solutions.
+ Time Management: Prioritizes repairs to minimize downtime.
+ Communication: Keeps managers informed of maintenance status and timelines.
+ Customer Focus: Understands the importance of operational equipment for great customer service.
Physical Requirements
+ Ability to lift 50+ lbs, work on ladders, and perform tasks in hot/cold environments.
+ Standing, bending, and kneeling for extended periods.
Compensation & Benefits
+ Competitive pay based on experience.
+ Health, dental, and vision benefits.
+ Paid time off and holidays.
+ Training and growth opportunities within the organization.
This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
Requsition ID: PDX_MC_494C4B64-7F0D-400B-916A-**********8B_72200
McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact ********************************* if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.
McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at ************************************************************************************************************************
McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact **********************. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
Event Manager - Embassy Suites Washington DC Convention Center
Hilton Worldwide job in Washington, DC
The Embassy Suites Washington D.C. Convention Center is looking for their next Event Manager. The hotel is conveniently located in downtown Washington DC just 1.5 blocks from the Washington DC Convention Center between the White House and the Capital Building. The hotel features 388 guestrooms; 10,665 square feet of meeting space and amenities and location makes this convention center hotel perfect for both leisure and business travelers.
Our ideal candidate is responsible for collaborating with clients to plan their events and effectively communicate their needs to the hotel, ensuring a successful and memorable experience. They possess exceptional communication skills, excel at multitasking, adapt easily to change, and maintain full flexibility in their schedule.
Pay Range: $28.00 to $33.50 per hour, based on experience and has participation in the Hilton Sales Incentive plan.
Shift Pattern: Office hours are 8:30 AM to 5:00 PM, with required flexibility to accommodate varying schedules, including weekends and holidays.
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
* 401K plan and company match to help save for your retirement
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As an Event Manager you will be responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner primary contact following turnover on property and is responsible for his/her experience. Specifically, your essential functions will be to perform the following tasks to the highest standards:
* To organize, plan and prioritize your duties by developing plans and goals.
* Timely communication to internal and external clients via telephone, email, written documents or in person.
* Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
* Demonstrate knowledge of job systems, products, booking systems, and processes.
* Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
* Selling and influencing both internal and external clients.
* Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
* Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
* Participate in customer site inspections and assist with the sales process as necessary.
* Other duties as necessary
#LI-ZR1
What are we looking for?
* Minimum Years of Experience: one (1) year Hospitality related experience at manager level.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Knowledge of the hotel property management systems (Delphi.fdc)
* Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Guest Relations Coordinator
McLean, VA job
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplySteward - Conrad Washington, DC
Hilton Worldwide job in Washington, DC
Stay inspired by joining the stunning Conrad hotel located in the heart of urban DC as a Steward! This stylish and sophisticated Forbes 4-Star hotel has brought a new standard of luxury to DC with 360 rooms, 32,000 square feet of banquet space, and 5 food and beverage outlets. This includes a signature restaurant, rooftop bar, lobby bar, club lounge, and in-room dining.
* Classification: Full-Time
* Shift: Various - must have availability to work weekdays, weekends, and holidays.
* Pay Rate: $29 per hour plus benefits.
Want to learn more? Hotel Website, Facebook, Instagram
What will I be doing?
As a Steward, you would be responsible for transporting and cleaning cooking utensils and serviceware in the hotelメs continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
* Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils
* Scrub pots and pans
* Burnish, de-tarnish and polish silver
* Stock and maintain supplies and equipment
* Perform cleaning duties including, but not limited to, mopping and removing trash
* Transport and store clean serviceware
* Train other stewards, as needed
* Prepare and place clean serviceware for events and functions
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Health insurance
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Go Hilton travel discount program
* Best-in-Class Paid Time Off (PTO)
* Supportive parental leave
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
* Please note, benefits may vary depending on the classification and union status of the position.
Assistant Director of Front Office - Hilton Baltimore Inner Harbor
Hilton job in Baltimore, MD
Hilton Baltimore Inner Harbor is looking for an experienced and motivated Assistant Director of Front Office to lead the Front Office Department. This 757-room property is located next to Oriole Park at Camden Yards. This position reports to the Director of Front Office, overseeing a department of up to 35 team members.
The ideal candidate will bring a minimum of 2 (two) years of experience as a Front Office Manager (FOM) in a high-volume hospitality environment, preferably within a convention or large-scale hotel setting. They will demonstrate a strong background in training and development, with a proven ability to mentor teams, implement service standards, and drive operational excellence. This individual is a proactive leader with a guest-centric mindset, exceptional organizational skills, and a passion for cultivating talent and delivering memorable guest experiences.
Shift Pattern\: Full Flexibility with schedules, weekends and holidays as needed.
Salary\: $77,000 - $87,000 per year
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As an Assistant Director of Front Office, you would be responsible for assisting in the direction and administration of all Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Assist in the direction and administration of all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Oversee the VIP process to include, but not limited to, reviewing VIP reservations, administering amenity orders, managing resumes for incoming guests and groups, updating inventory in the system, monitoring special requests and overseeing rate changes on in-house guests
Initiate and implement marketing up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
Run and complete daily reports, analyze data and make decisions based on data
Resolve guest issues and concerns to guest satisfaction
Recruit, interview and train team members
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
#LI-DS4
EOE/AA/Disabled/Veterans
Auto-ApplyBellperson - Embassy Suites by Hilton Crystal City
Hilton Worldwide job in Arlington, VA
The Embassy Suites by Hilton Crystal City National Airport is looking for a Bellperson to join their guest services team! This beautiful, 269-suite hotel is less than two miles from Reagan National Airport within a mile of the Pentagon City, Crystal City Shops, and the Pentagon City Metro station.
The ideal candidate for this position will have previous hospitality experience, a warm and friendly personality, and strong work ethic.
Shift Pattern: candidates should be available to work morning and evening shifts between the hours of 7 am and 11 pm any day of the week/weekends/holidays as needed
Pay Rate: $18.91 per hour
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
* Access to your pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental Health Resources
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel discount program
* Supportive parental leave
* Matching 401(k)
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Greet and escort arriving and departing guests to and from their accommodations
* Retrieve and transport guest luggage
* Inspect guest rooms and acquaint guests with these rooms and their features
* Respond to guest inquiries and requests in a timely, friendly and efficient manner
* Organize and store luggage, as needed, according to guidelines
* Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
* Ensure messages and faxes are regularly delivered throughout the day
* Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
* Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
* Assist in the maintenance, appearance and functionality of equipment
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Sales Coordinator
Bethesda, MD job
**Additional Information** **Job Number** 25195856 **Job Category** Sales & Marketing **Location** Sales Support East, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** Y
**Position Type** Non-Management
**Pay Range:** $19.00-$27.50 per hour
**Expiration Date:** 12/24/2025
**POSITION SUMMARY**
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Click here (*********************************************************************************************** to learn more.
**Washington Full-time Management Applicants Only** : Employees will accrue paid sick leave, 0.01282 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually.
**Washington Full-time Non-Management Applicants Only** : Employees will accrue paid sick leave, 0.00128 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Senior Director, Web Development
Bethesda, MD job
**Additional Information** **Job Number** 25174089 **Job Category** Information Technology **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (*******************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** Y
**Position Type** Management
**Pay Range:** $141,600-$232,300 Annually
**Bonus Eligible:** Y
**Stock Package:** Y
**Expiration Date:** 12/23/2025
**JOB SUMMARY **
Provides application development leadership for the implementation of key technology initiatives that drive Marriott International's Digital strategy in a fast-paced, mission critical environment. This role will be responsible for advancing Marriott's Digital platform in alignment with our core business objectives and enterprise architecture principles.
Fosters innovation and manages the application development team with a focus on promoting client satisfaction. Collaborates with other technology leaders, business partners and promotes agile application development practices and processes across the enterprise. Establishes and manages continuous improvement efforts in technical project management, software engineering & testing automation to improve quality, scalability, and adoption of Marriott's Web platform.
**CANDIDATE PROFILE **
**Education and Experience**
Required:
Undergraduate degree in Marketing, eCommerce, Engineering, related field, or equivalent
experience/certification. MBA or advanced degree in Digital Commerce Product management desirable
8+ years' experience in product management, strategy, or related function; portion of that experience leading
or managing technology products
3+ years' experience leading direct reports and cross functional teams with P&L responsibility
8+ years Web / Mobile / Digital/ Technology experience; must have direct experience and fluency with the
broader consumer landscape and web technology platforms
Solid understanding of conversion rate optimization and how to maximize revenue
Direct management of complex budgets in excess of $2M
Demonstrated ability to lead, influence, and collaborate effectively in a matrix-managed environment, with multiple complementary groups
Entrepreneurial, startup attitude in a big company setting, self-starter who takes initiative in an ambiguous environment to generate momentum & positive business outcomes.
Strong analytical, organizational, and problem-solving skills with ability to interpret and translate data into key learnings and execution plans that drive business results
Customer-obsessed mindset that capitalizes on user data to make step-change experience improvements to platforms, products, and features
Global mindset that balances global solution orientation with awareness, appreciation, and adaptability for local market & customer dynamics
Preferred:
Ideal candidate will have product experience leading or managing apps and technology solutions, leveraging the full Adobe stack, including Adobe Experience Manager and Target
Can demonstrate implementation of AI centric workflows
Ideal candidate will be familiar with and have worked in a scaled agile development environment, SAFe and variants
Ideal candidate will be familiar with Adobe Analytics /Omniture and mobile analytics to support data-driven product and feature measurement, performance, and iteration
Ideal candidate will have understanding & familiarity with technologies and solutions that enable mobile & digital experiences for retail, hospitality, and/or amusement/entertainment
Ideal candidate will have experience with ecommerce browse and contextual discovery
Ideal candidate will have international experience and proficiency in translating global solutions for local markets
Proficient with web/app/API technologies and user interface design
Demonstrated success developing products that consumers love and managing large-scale transactional digital platforms
Strong preference for candidates with experience in SQL, Omniture, A/B and multi-variate testing with deep
understanding of best practices in user experience, analytics and drivers of conversion
Proven ability to lead and work with cross-functional teams in support of specific business priorities
Effective written and oral communications skills, with sensitivity to global communication needs
Ability to solve problems quickly, think creatively, and satisfy product speed-to- market requirements
Ability to execute budget-sensitive product and product marketing plans with tight timelines
Demonstrates self-confidence, energy and enthusiasm
Demonstrated strong presentation, negotiation, and persuasion skills
Demonstrated ability in product lifecycle management with deep demonstrated empathy for guest travel needs
and desire to solve consumers problems, at scale
Adaptable and energized by change; willingness to test new approaches and drive change
Thrives in a fast-paced, entrepreneurial environment
MBA or equivalent advanced degree in Technology and/or Product management desirable
**CORE WORK ACTIVITIES **
**Managing Application Development Standards, Processes, and Tools**
Works with direct reports to facilitate consistency of service delivery across client groups
Facilitates compliance with the standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups including:
SDLC standard tools and processes for both waterfall and agile development
Estimating standard tools and processes, incorporating flexibility for small and large projects
Deployment standard tools and processes
Monitors projects for adherence to defined application development processes
Communicates to Application Development leaders opportunities to create broader IT related and corporate standards and policies where necessary
Communicates important application development policy changes that affect service provider and/or Marriott operations
** Attributes**
Deep intellectual curiosity and passion to solve core consumer problems
Demonstrates self-confidence, energy, and enthusiasm.
Driven to hit deadlines and achieve goals
Ability to solve problems quickly, think creatively, and satisfy Internet speed-to-market requirements.
Thrives in a fast-paced, entrepreneurial environment, but within a large, complex business.
Team player that works well with counterparts from various functions/departments and can influence the work of counterparts without direct reporting accountability
Highly motivated individual with a strong sense of ownership, responsibility, attention to detail and demonstrated track record in managing multiple projects/tasks concurrently in tight timelines
**Managing Day-To-Day Relationships with Teams **
Manages application development projects in partnership with IT teams, business partners and providers
Provides project management of business projects
Oversees effective reporting within application development team
Leads project reviews with team on application development projects
Manages day-to day relationships with all IT teams to promote the delivery of services that meet or exceed the client expectations
Monitors projects for alignment with defined business case process
Drives timely resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues
Manages, and improves service level reporting for application development
Provides early warning to the appropriate Business Partnership & Planning leaders and team regarding degraded or missed service levels
Assists with application, development and maintenance of service provider project management standards and tools
Participates in client portfolio and demand management processes, and engages service providers to ensure client satisfaction
Works with application development service providers
Validates the service provider(s) performs the services agreed to by the master services agreement in a manner that is consistent with both the spirit and the letter of the agreement
Works with team to progress the service providers services to match client needs
Facilitates team and service provider compliance with the agreement
Validates service levels meet business needs
Facilitates the definition and enforcement of good service provider contracts
Supports the IT organization
Provides input to IT's business strategy and planning as needed
Supports and follows defined IT Governance decision rights, standards and practices
Emphasizes accuracy and effectiveness of estimating and planning management with team
Provides input to business/discipline and continent IT budgets
**Implementing and Managing Continuous Improvement Program **
Drives adoption of CMMi or similar metrics to demonstrate continuous improvement and alignment with the industry
Demonstrates continuous improvement through metrics of quality consistency and client satisfaction
Works with application development service providers, IT teams, and business partners to implement continuous improvement activities
Responds to issues identified in project surveys or other feedback processes, to continually improve client satisfaction
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (*********************************************************************************************** to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.
**Washington Applicants Only** : Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Hotel Housekeeping Director
Laurel, MD job
Job Description
We're looking for a professional, experienced housekeeping manager to perform impeccable housekeeping services and provide our guests with a safe and clean environment for an exceptional stay with us. You'll lead the housekeeping team, ensure team members comply with high standards of cleanliness and sanitation protocol, and oversee the housekeeping department budget.
Experience in a supervisory role overseeing housekeeping staff or a similar role is required. If you have excellent communication skills and leadership experience, we highly encourage you to apply.
Compensation:
$17 - $19 hourly
Responsibilities:
Adhere to the department budget, oversee inventory, and order cleaning supplies
Keep a record of areas cleaned by room attendants and make a note of any issues such as room damage or maintenance requests
Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed
Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations
Supervise housekeeping staff as they perform daily assignments, including cleaning all guest rooms and public areas
Qualifications:
A High school diploma or GED is required
Well-versed in environmental services (EVS) including sanitation protocol and procedures, and how to use cleaning supplies and equipment
Over 2 years of experience in guest services or hospitality
3+ years of supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position
Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service
About Company
Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners
Lifestyle Bartender - Hip Flask Rooftop Bar
Bethesda, MD job
**Additional Information** Training/PTO rate $21.56-$23.18 per hour **Job Number** 25196480 **Job Category** Food and Beverage & Culinary **Location** Marriott Bethesda Downtown at Marriott HQ, 7707 Woodmont Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (****************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $10.78-$11.59 per hour
**Tip Eligible:** Y
**POSITION SUMMARY**
Our jobs aren't just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests' evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests' needs. They should be passionate about the guest service experience, but also have an eye for detail - from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional. Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Bartenders - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here (*********************************************************************************************** to learn more.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Guest Service Agent - Washington Hilton
Hilton job in Washington, DC
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Washington Hilton is seeking a full-time Guest Service Agent to join their Front Office team! This 1107-room property is within blocks of Dupont Circle and Adams Morgan, with The White House and National Mall less than two miles away!
The ideal candidate will hold comparable Front Desk experience or a min of 6months of customer service experience and have full availability to work the ever-changing schedule of hospitality, which includes overnight shifts. This is a fantastic opportunity for those seeking to begin their hospitality career.
Shift Pattern\: flexibility with AM, PM and overnight shifts, with mostly overnight shifts starting at 11.15PM and ending at 6.45AM and PM shifts starting as early as 2.45PM and ending as late as 11.15PM. Availability for weekends and holidays is required.
Pay Rate\: $29.30 per hour, plus incentives
Medical Insurance Coverage available - for you and your family!
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\:
Access to pay when you need it through DailyPay
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Guest Service Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
EOE/AA/Disabled/Veterans
Auto-ApplySenior Catering Manager - Embassy Suites Washington DC Convention Center
Hilton Worldwide job in Washington, DC
The Embassy Suites Washington D.C. Convention Center is looking for their next Senior Catering Manager. The hotel is conveniently located in downtown Washington DC just 1.5 blocks from the Washington DC Convention Center between the White House and the Capital Building. The hotel features 388 guestrooms; 10,665 square feet of meeting space and amenities and location makes this convention center hotel perfect for both leisure and business travelers.
Our ideal candidate has at least 1-2 years of experience in a similar property, working in roles such as Catering Sales Coordinator or Manager. They demonstrate strong administrative skills, including proficiency in Microsoft Office, and possess a solid understanding of hotel operations and departmental functions. Prior experience in group sales and event coordination is highly preferred.
Pay Range: $34.00 - $38.50 per hour, based on experience and participation in the Hilton Sales Incentive plan.
Shift Pattern: Office hours are 8:30 AM to 5:00 PM, with required flexibility to accommodate varying schedules, including weekends and holidays.
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
* 401K plan and company match to help save for your retirement
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As Senior Catering Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high-level service throughout the contracting, pre-event, event, and post-event phases of events. This position primarily handles complex social events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience. May support and act on the behalf of the Director of Catering and Events
Specifically, your essential functions will be to perform the following tasks to the highest standards:
* To organize, plan and prioritize your duties by developing plans and goals.
* Timely communication to internal and external clients via telephone, email, written documents or in person.
* Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
* Demonstrate knowledge of job systems, products, systems, and processes.
* Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
* Selling and influencing both internal and external clients.
* Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
* Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
* Participate in customer site inspections and assist with the sales process as necessary.
* Other duties as necessary based on business needs.
* Regular attendance.
#LI-ZR1
What are we looking for?
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Knowledge of the hotel property management systems (Delphi.fdc)
* Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Busperson, Four Oaks - Washington Hilton
Hilton job in Washington, DC
Washington Hilton \(************************************************************************************************************************************************************** looking for a Busperson to join the team at Four Oaks\! The Washington Hilton, which has 1,107 rooms is located less than 2 miles away from The White House and National Mall\. Our 30 team members report to the Director of Food and Beverage\. Our Four Oaks restaurant is open from 6:30AM\-2:00PM daily\.
The ideal candidate holds 1 years experience as a Busperson in a restaurant and 1 year experience in customer service\. They should have a friendly/outgoing personality, a great approach to teamwork and a genuine passion for delivering exceptional customer service\. Previous restaurant and hotel experience is preferred\.
**Shift Pattern:** AM /MID shifts \(weekday, weekend, and holidays\)
**Rate of Pay** : $23\.13 per hour
**Medical Insurance Coverage Available - for you and your family\.**
**The Benefits** - Hilton is recognized as the best hospitality workplace in the world and the \#2 World's Best Workplace by Great Place To Work US and Fortune\! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\. Hilton offers its eligible team members a comprehensive benefits package including:
+ Go Hilton travel program: 100 nights of discounted travel
+ Access to your pay when you need it through DailyPay
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount\!
+ Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
+ Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
+ Flexible shifts and days off
+ Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at\-home care
+ Mental health resources including free counseling through our Employee Assistance Program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ 401K plan and company match to help save for your retirement
\*Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\.
**What will I be doing?**
As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc\.
+ Ensure tableware is in good and working condition and report any defects for repair
+ Stock, maintain and clean designated food station\(s\)
+ Assist food server\(s\) with table service, including, but not limited to, serving beverages, breads, etc\.
+ Retrieve and transport dirty tableware to dishwashing area
+ Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands\. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Bars and Restaurants_
**Title:** _Busperson, Four Oaks \- Washington Hilton_
**Location:** _null_
**Requisition ID:** _HOT0C51R_
**EOE/AA/Disabled/Veterans**
Area Director of Sales and Marketing - DoubleTree Crystal City, Embassy Suites Crystal City and Hilton Arlington National Landing
Hilton job in Arlington, VA
As the Complex Director of Sales & Marketing for DoubleTree, Embassy Suites Crystal City and National Landing, you will be responsible for overseeing commercial strategies for your hotels. Your goal is to improve the performance of the asset by connecting strategy and business processes.
Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's “commercial engine” and are essential to Hilton's ability to drive profitable growth.
What will I be doing?
The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a ”predictive and prescriptive” approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals.
In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills.
Strategy:
Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support
Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves
Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient
Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share
Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective
Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies
Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets
Develop and execute departmental expense budget and forecasts
Develop and maintain detailed and real-time knowledge of all competitor and market activity
Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program)
Leadership:
Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies
Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis
Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools
Responsible for recruiting and retention of all sales and marketing roles
Lead, engage, and develop team members, including ongoing performance development and Career Development Plans
Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to:
Group Sales
Business Transient Sales
Leisure Sales
Catering Sales
Marketing
Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals
Ownership, Customer, and Stakeholder Relations:
Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans)
In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses)
Liaise with Hilton Worldwide Sales, regional support and brand teams
Build strong relationships with CVB, community influencers and 3rd party travel partners
High level of engagement with customers from all sales segments
Support of team's high-impact site visits and pre-convention meetings
Support of sales managers sales travel into feeder markets
What are we looking for?
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
Hotel Sales, Catering or Marketing Experience
Leadership management Experience
Ability to travel
Experience in hotel management, or related industry, essential
Highly professional presentations and communication (oral and written) skills
Proficiency with standard Microsoft Office
Ability to perform critical analysis
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
Four-year college degree preferred
Adaptable experience with business strategy, business planning, and business plan development
Ability to speak multiple languages
Multiple Brand experience
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
#LI-TA1
#LI-TA1