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Hilton jobs in Stockton, CA - 383 jobs

  • Manager Quality Assurance

    Hilton 4.5company rating

    Hilton job in Sacramento, CA

    _\*\*\*This position will be Remote, but with a preference for candidates in Ohio, Missouri, Texas or Louisiana\*\*\*_ This is your chance to be part of an in\-house Brands team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, for all of Hilton's unique brands\! As Manager, QA Auditor, you will support the team that leads our brands with the steadfast goal of strengthening and growing the Hilton portfolio\. On the Brands team reporting to Area Manager Quality Assurance, you will perform numerous QA audits and have responsibility for 100 hotels in your territory\. Your main duty is to protect the integrity of the brands inspected in terms of cleanliness, condition, guest safety, and brand standards\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Perform routine Quality Assurance evaluations\. + Address inquiries and communications made internally, both verbally and in written communications\. + Monitor expenses incurred from travel completed/scheduled, both based upon monthly and yearly goals\. + Participate in Consistency exercises\. + Participate in activities outside of QA to gain a better knowledge of other departments\. **How you will collaborate with others:** + Communicate with Quality Auditors, Area Managers in QA, Directors, Vice President of QA, Brand teams, Design and Construction, and Human Resources to answer inquiries about brand standard compliance, QA, brand protocol, procedures, and Improvement Plans\. **What projects you will take ownership of:** + Coordinate upcoming activities such as travel plans and hotel scheduling, ensuring downtime work is completed and submitted by established deadlines\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Five \(5\) years of management experience \- Hotel Operations + Three \(3\) years of experience as a General Manager, Executive Committee Member, or Director + Valid Driver's license + Travel 90% of the time **It would be useful if you have:** + BA/BS Bachelor's Degree + Fluency in a foreign language + Food Safety certification + Project management skills + Working knowledge of product replacement cycles, renovations and physical upgrades + Problem resolution and consulting skills to mitigate potential conflicts/issues with general managers, owners, and/or internal customers while upholding the integrity of the brand + Current resident in the states of Ohio, Missouri, Texas, or Louisiana **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $75,000 \- $100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Brands_ **Title:** _Manager Quality Assurance_ **Location:** _null_ **Requisition ID:** _COR015IF_ **EOE/AA/Disabled/Veterans**
    $75k-100k yearly 26d ago
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  • Senior Analyst, GRO Support

    Hilton 4.5company rating

    Hilton job in Sacramento, CA

    _\*\*\*This role is based at one of our corporate offices in Memphis, TN; Dallas, TX, or Remote\*\*\*_ This is your chance to be part of an in\-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions\! As a Senior GRO Support Analyst _,_ you will bring your leadership and technical skills to a hospitality company with an award\-winning culture\. On the GRO Support team reporting to the Manager, GRO Support, you will support internal and external partners utilizing today's pricing and inventory capabilities and projects\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Troubleshoot system issues, ensuring data accuracy, and finding system configuration and usage opportunities across individual and portfolios of properties\. + Represent the team in projects driving new and enhancing existing solutions to better support the capability once in steady state\. + Lead efforts to directly and indirectly improve team delivery of exceptional customer experience\. **How you will collaborate with others:** + Collaborate with project and support teams to establish clear communication channels, defined escalation protocols, and ensure the necessary knowledge and resources are shared\. + Assess the support process, seek opportunities for improvement, and contribute to the implementation of efficiencies\. Additionally, ensure that all risks are escalated promptly to important partners\. + Maintain a knowledge of Hilton's Revenue Management business systems including and not limited to, GRO, OnQ R&I, and Hilton Reporting Hub\. **What projects** **you will take ownership of:** + Queue Productivity - The Sr\. Analyst team monitors common questions and themes to operate more efficiently\. This includes determining gaps in current processes, creating new procedures, escalating high\-risk issues, and coaching Analyst team members operationally\. + Revenue Management, Pricing & Inventory Capabilities \- As capabilities are added and enhanced, the Sr\. Analyst is the team's eyes and ears\. They anticipate user questions, develops the steady state support plan, updates and educates the wider team\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Two \(2\) years of work experience in hotel operations, the travel industry, revenue management systems, or a technical support capacity\. + Experience in Excel \(can maintain complex spreadsheets\), Word, and PowerPoint + Hybrid work schedule two days per week based in the Memphis, TN or Dallas, TX corporate office + Proficiency in programming or data science: SQL or Python or R **It would be useful if you have:** + BA/BS Bachelor's Degree + Two \(2\) years of GRO system experience + Two \(2\) years of work experience in one the following areas: distribution systems, project management, or development roles + Knowledge of other Hilton systems like OnQ FMS, PEAK, PEP, and TOPdesk + Two \(2\) years of experience in Salesforce **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $70,000 \- $100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Sales and Marketing_ **Title:** _Senior Analyst, GRO Support_ **Location:** _null_ **Requisition ID:** _COR015F4_ **EOE/AA/Disabled/Veterans**
    $70k-100k yearly 60d+ ago
  • Executive Housekeeper

    Marriott International 4.6company rating

    Concord, CA job

    Additional Information: This hotel is owned and operated by an independent franchisee, Colwen Management, Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Residence Inn Boston Concord, a Colwen Hotels Property, is seeking an engaging, friendly, and detail-oriented Executive Housekeeper to join our team. The primary responsibilities of this role will be to lead the housekeeping team and uphold company and brand standards for delivering the highest level of cleanliness to our guests. The ideal candidate is a hands-on individual who is ready to work, driven to improve guest satisfaction, and develop our team of associates. The Executive Housekeeper's will ensure excellence in hotel cleanliness and guest service. Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward-thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities. General Responsibilities: * Manages day-to-day operations of the department to ensure associates adhere to Colwen Hotels and brand standards and consistently meet and exceed business and guest expectations. * Responsible for recruiting, interviewing, and hiring associates for the Housekeeping department. * Develop specific departmental goals and objectives to prioritize, organize, and get work done. * Drive ongoing associate engagement/recognition initiatives. * Establish and maintain open collaborative relationships with direct reports and team members to ensure everyone is treated with dignity and respect. * Manage the ordering and inventory for the Housekeeping department supplies and uniforms to ensure correct par levels. * Supervise staffing levels to ensure that guest services, operational needs, and financial objectives are met and work to continuously improve GSS scores. * Adhere to Colwen and brand cleanliness standards for both rooms and public spaces. * Provide support to the Hotel General Manager. * Tour and inspect property daily and monitor for cleanliness, safety and security, product quality, and exceptional service throughout. * Train and support all associates and ensure they perform in accordance with established Colwen Hotels and brand standards. * Conduct new hire orientation and onboarding of new associates. * Maintain key control and lost and found procedures and ensure staff is trained in both. * Plan work schedules and room assignments with minimum disruption to guests. * Perform technical and administrative duties including writing and reviewing reports, and monitoring department checkbooks. * Ensure compliance with Federal & State Labor laws. * Perform other duties as assigned. * 2 years of previous Housekeeping or related experience, hotel preferred * Marriott experience preferred * Strong Leader of people * Excellent written and verbal communication skills * Strong organization and multi-tasking abilities * Proficient in English language/Bilingual is a plus * Familiar with common computer software programs * Ability to learn new computer software programs and operate property management system * Willingness to work rotation work schedule including weekends and holidays Medical Insurance with Company-Funded HRA, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Wide-Array of Supplemental Insurance Offerings, Paid Time Off Programs, Employee Assistance Program, 401K Plan - Traditional & Roth Options with Employer Match, Hotel Discount, Travel Program for Associates & Family, Exclusive Associate Discounts - Travel, Entertainment, & Retail, Training and Development Programs, Career Advancement Opportunities. $58,000 - $59,000 This company is an equal opportunity employer. frnch1
    $58k-59k yearly 39d ago
  • Front Office Manager/Best Western Plus

    Best Western Delta Inn 4.6company rating

    Oakley, CA job

    Job Description The Front Office Manager will be responsible for the successful operation and administration of all departments in the hotel. The ideal candidate will have a combination of education, and training/experience that provides the required skills such as hiring and processing staff, writing schedules, assisting with payroll/accounting, handling employee relations and maintaining proper security of all cash funds. A minimum of two years' experience and a college degree, or equivalent, is preferred. This position requires the ability to assist in the balancing of departments while focusing on providing an exceptional experience to every guest and maximizing profitability at the same time. We are seeking an energetic, service-oriented leader who can effectively direct, train, coach, motivate, engage and provide feedback to the staff, supervisors and managers on a daily basis in accordance with the standards of Core Hotels, LLC. and BWI. Any Best Western or hotel background is a plus! Responsibilities: Manage all Front Office operations to include, but not limited to, guest service and registration (check in/check out), room availability, guest service standards and initiative, product quality, cost controls and overall profitability, systems use and management, forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation. Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward. Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly Ensure compliance with BWI and Core Hotel, LLC. standards Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns Assist in leading, directing and managing all hotel operations including, but not limited to, hotel budgeting and forecasting, strategic planning, managing balanced scorecard performance, implementing and complying with all company policies and brand standards, overseeing sales and marketing initiatives, responding to guests inquiries and resolving concerns, and meeting participation and facilitation Serve as multi-department head for Operations, Front Office and Property Operation Assist in recruiting, hiring, supervising, training, assessing and evaluating, coaching and counseling and recognizing and rewarding department heads Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement Assist in identifying operational performance, productivity and efficiency gaps and implementing measures to correct those deficiencies Ensure guest and team member satisfaction Serve and act as General Manager in his or her absence Responsible for managing the housekeeping/laundry department as well as some housekeeping responsibilities Job Requirements College Degree preferred. Visual Matrix PMS preferred. Minimum of two years of experience in a similar position. Knowledge of front desk/accounting/Human Resources procedures and protocol. Exceptional communication skills. Bilingual English/Spanish a plus! Ability to manage multiple priorities in a fast-paced environment.
    $49k-62k yearly est. 17d ago
  • Breakfast Busperson Assistant (Part Time) - Embassy Suites by Hilton Sacramento Riverfront Promenade

    Hilton Worldwide 4.5company rating

    Hilton Worldwide job in Sacramento, CA

    Across from Old Sacramento and the State Capitol you will find the Embassy Suites by Hilton Sacramento Riverfront Promenade where our team members love being a part of our award-winning culture! The beautiful Embassy Suites Sacramento Riverfront Promenade is hiring a Part-Time Breakfast Busperson Assistant to join their Food and Beverage team in Tower Bridge Cafe. Here you will enjoy great perks such as complimentary parking and room discounts for you and your family at Hilton hotels worldwide! We know that you will love being a part of a team that was named Great Places to Work eight years straight! Do you want to grow your hospitality career with an amazing team? Apply today! The ideal candidate for this role will possess: * The ability to write and communicate fluently in English is essential to the role. * A minimum of 6 months experience in Food and Beverage in a guest facing customer service role * Previous hotel or restaurant experience is plus! Schedule: Must have open availability for all AM shifts including weekends and holidays; breakfast shift with a start time as early as 5:00 am. Pay Rate: $18.00 per hour plus tips. The Benefits Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to your pay when you need it through DailyPay * Health insurance * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Go Hilton travel discount program * Best-in-Class Paid Time Off (PTO) * Supportive parental leave * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) What will I be doing? As a Breakfast Busperson Assistant, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning, and placing tableware, serving water, etc. * Ensure tableware is in good and working condition and report any defects for repair * Stock, maintain and clean designated food station(s) * Assist with table service, including, but not limited to, serving beverages, breads, etc. * Retrieve and transport dirty tableware to dishwashing area * Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! #LI-MM4
    $18 hourly 6d ago
  • Security Officer - Hilton Orlando Lake Buena Vista

    Hilton 4.5company rating

    Hilton job in Buena Vista, CA

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Hilton Orlando Lake Buena Vista is looking to welcome a Security Officer to join the team! Our hotel, which features 814 guest rooms, is an official Walt Disney World hotel. Our security team consists of our Director, Assistant Director, Security Manager, supervisor and officers. Our ideal candidate would have 2+ years within customer service in a guest facing role and 1+ years in a security role. Ability to work the required shifts. Hospitality experience a plus! Shift Pattern: Primarily 3PM-11PM but full availability for other shifts (Weekdays, weekends, holidays) as needed. Pay Rate: $19.28 per hour The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property Promote safe work practices Initiates preliminary investigations into incidents, as needed Writes reports and ensures accuracy of necessary documentation, as needed Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner EOE/AA/Disabled/Veterans
    $19.3 hourly Auto-Apply 4d ago
  • Consultant, Field Operations

    McDonald's 4.4company rating

    Walnut Creek, CA job

    : McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements. Department Overview The Field Operations Consultant role conducts objective restaurant standards evaluations such as Operations Excellence Assessments, Food Safety visits and National Restaurant Building and Equipment Standards assessments. You will analyze restaurant performance across customer experience and operations brand standards. This position also develops a holistic restaurant operations skill set across all restaurant operations systems through ongoing assessment, training, and development. Duties - Conducts objective evaluations (i.e., Running Great Restaurants Visits, Food Safety Visits, Operations Excellence Assessments, Health & Safety Visits, and National Restaurant Building and Equipment Standards) to analyze restaurant performance across customer experience and McDonald's operations' Brand Standards - Protects the McDonald's brand by identifying issues that may pose risks to customer experience and brand perceptions. - Supports operational excellence by identifying restaurants that do not meet McDonald's QSC (Quality, Service and Cleanliness) / safety standards. - Develops a holistic restaurant operations skill set across all Restaurant operations' systems through ongoing training, learning, and certification in assigned area of expertise. - Builds deep expertise in Restaurant Operations and provides expert coaching and root cause analysis to Franchisees. - Serves as a Subject Matter Expert to provide support to restaurants as requested by Operators on specific operations initiatives (i.e.. Delivery, Drive-Thru, Digital, etc.) - Uses system and initiative Subject Matter Expertise to drive Guest Counts, Sales, and cashflow through support of operations, initiatives, and Owner/Operator priorities by conducting Performance Excellence Sessions - Collaborates with Franchise Business Partners to assist in developing a full restaurant consulting toolkit, monitor goals and key metrics, and drive business results. - High school diploma is required Qualifications - Accurate, consistent evaluator that relies on measurable facts and observations- Strong attention to detail and ability to keep reports and evaluations organized. - Effective time management skills to keep up with a demanding evaluation and travel schedule. - Quick learner capable of developing both a broad understanding of all Restaurant systems and deep expertise in certain areas. - Strong interpersonal skills and ability to build amicable relationships with Franchisee's and restaurant managers. - Energetic leader with excellent social, communication and presentation skills. Solid influencing and facilitation skills - Coachable learner with the desire for continuous learning - Ability to work in an ever-changing environment. - Recognizes patterns and develops intuition around common restaurant performance issues. - Restaurant experience preferred. Compensation Bonus Eligible: Yes Benefits Eligible: Yes Salary Range The expected salary range for this role is $78,281.00 - $97,852.00 per year The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors. Additional Information: Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact ************************. Reasonable accommodations will be determined on a case-by-case basis. McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment. Requsition ID: 2779
    $78.3k-97.9k yearly 2d ago
  • Maintenance Technician Full Ti-105010

    Extended Stay America 4.5company rating

    Sacramento, CA job

    The Maintenance Technician position must demonstrate and promote a strong commitment to providing the best possible experience for our guests and associates. The position is responsible for ensuring that all property equipment is functioning, premises are maintained in a pristine condition, and that all guest rooms are in good repair. The position is responsible for ensuring that all tasks outlined in the Green Shield Binder and as directed by the management team and/or Regional Asset Manager are completed in a timely fashion in accordance with company standards. Watch A Day in the Life video for Maintenance Technician ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. * Works with minimal supervision while performing all essential duties to satisfaction and within company standards. * Responds to and assists with all guest requests with diligent follow-through in accordance with company guidelines and procedures. * Performs the out of room cleaning outlined in the Green Shield Binder to ensure that the premises are maintained in pristine condition. This includes but is not limited to trash and debris, trash containers, cleanliness of building interior and exterior, grounds, walkways, stairwells, driveways and parking areas to include removal of snow/ice in walkways were applicable. * Performs repairs listed on work orders and following the work order process as outlined in the Green Shield Binder. Repairs must be made in a timely fashion and professional manner. * Completes preventative maintenance inspections and repairs as outlined in the Green Shield Binder. * Follows the Green Shield Inspection schedule on a daily basis in order to accomplish all tasks outlined in a timely fashion in accordance with company standards. * Maintains all records as outlined within the Green Shield Binder to include but not limited to Guest Room PM deficiencies, PM Room Inspections, Life Safety Inspections, Elevator Inspections and Non-Guest Room Deficiency Log. * Follows the outlined workflow on the Green Shield Schedule, utilizes the SOPs as a reference guide to complete all tasks per company standards. * Maintains organized and clean work area in the maintenance room, while managing and safeguarding all maintenance tool inventory daily. Ensures that all tools are in good working condition. * Maintains clean and organized boiler rooms, electric rooms, HVAC rooms, fire sprinkler rooms, in accordance with company standards and local ordinances. * Ensures that all fire safety equipment (fire alarm system, smoke detectors, CO detectors, fire extinguishers, etc.) are operational and that inspections are current and in compliance with company standards and local ordinances. * Complies with all ESA safety and security policies and procedures to include OSHA and ADA. * Where applicable to include maintenance of pool and or spa in accordance with ESA policies, procedures and in compliance with local ordinance. * Handles or assists with the response to emergencies at the property or sister sites when asked by management. * Monitors and follows up with outside vendors when directed by management. . OTHER DUTIES * Assists with cleaning any areas of the hotel as assigned by the manager when needed to include but not limited to font desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Responsible for maintaining overall hotel cleanliness. * Other duties as assigned by the management team. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Medical Insurance * Dental Insurance * Vision Insurance * Health Care and Dependent Care Flexible Spending Accounts * Employer Paid Basic Life and AD&D Insurance * Employer Paid Long Term Disability * Optional Employee Paid - Voluntary Benefits * Short-Term Disability * Buy-Up Long-Term Disability * Supplemental Life Insurance * Dependent Life Insurance * 401(k) Savings Plan * Paid Time Off * Employee Assistance Program (EAP) * Employee Perks Progam offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Read and speak English proficiently and interact with guests, associates and outside vendors. * Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards. * Write routine reports and correspondence. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Use units of measurement for weight, volume and distance. * Apply good judgment at all times. * Assist with resolving guest issues in accordance with company policies. ENVIRONMENTAL JOB REQUIREMENTS * Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds. * Position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch. * Occasionally push/pull objects (tools/carts/cleaning equipment) weighing up to 50 pounds. * Discern or detect items in guest rooms to ensure safe performance of work. * Frequently work in outside weather conditions (depending on hotel). * Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. * Typically, moderate to loud noise levels in the work environment. * The associate may be asked to travel to help additional sites within a reasonable geography. MINIMUM QUALIFICATIONS * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
    $38k-50k yearly est. 23d ago
  • Executive Sous Chef - Hilton Orlando Buena Vista Palace

    Hilton 4.5company rating

    Hilton job in Buena Vista, CA

    EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Hilton Orlando Buena Vista Palace is seeking an Executive Sous Chef to join the culinary leadership team at this iconic Disney-area resort. Located within walking distance of Disney Springs, this expansive property features 1,000+ guest rooms, 115,000+ sq. ft. of versatile banquet and event space, and several unique food & beverage outlets, including a signature restaurant, a lively lobby bar, a popular poolside venue, a grab-and-go marketplace, and full in-room dining. The ideal candidate has 3+ years of leadership experience in professional kitchens, Offers a strong background in hotel culinary environments, with proven expertise in banquets and multi-outlet restaurant operations, and fosters a positive, collaborative kitchen culture rooted in innovation, quality, and integrity. The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As Executive Sous Chef, you would be responsible for assisting in the direction and administration of the planning, preparation, production and control of all culinary operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Assist the Executive Chef in the direction and oversight of all culinary operations, to include, but not limited to, preparation and production of all hotel meals, food quality and presentation, compliance with all safety and sanitation standards and regulation, team member productivity and performance, implementation of policies and procedures, cost controls and overall profitability Assist the Executive Chef by interacting with guests and clients to monitor and assess satisfaction trends, evaluate and address issues and make improvements accordingly Assist the Executive Chef in creating and implementing menu selections for special banquet themes and events based on current food trends and regional tastes in partnership with the Executive Chef and Director of Food and Beverage, as needed Ensure compliance with federal, state, local and company health, safety, sanitation and alcohol awareness standards Monitor and develop team member performance to include, but not limited to, providing supervision, conducting counseling and assisting with evaluations, training, scheduling and assigning work and delivering recognition and reward #LI-JG3
    $55k-79k yearly est. Auto-Apply 12d ago
  • Pastry Supervisor - Hilton Orlando Buena Vista Palace

    Hilton 4.5company rating

    Hilton job in Buena Vista, CA

    The magical Hilton Orlando Buena Vista Palace is looking for a Pastry Supervisor to join their culinary team! Connected by pedestrian skybridge to Disney Springs , this beautiful property includes more than 150 dining, shopping, and entertainment venues. The ideal candidate will have at least 2 years of Pastry Supervisor experience, excellent attention to detail, a positive attitude, the ability to work quickly and efficiently and have a genuine passion for customer service. Shift Pattern\: Full Availability Pay Rate: $26.88 per hour What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program\: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement *Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? As Pastry Supervisor you will be responsible for daily production and supervision of the pastry shop hourly staff. Assist Pastry Chef and team in creating top quality baked breads, pastries, desserts in a cost effective, safe manner while ensuring guest satisfaction. Works with the teams in all kitchens enhancing the overall operation and guest experience. Oversee and participate in the creation, preparation, production and baking of all pastries, breads, rolls and desserts for food and beverage outlets Ensure pastry cooks prepare pastry food items according to designated recipes and quality standards and inspect food quality and presentation Supervise hourly pastry shop team members, daily production and distribution of all pastries, desserts, and baked goods; ensure recipes and standards are followed, food and labor costs are controlled, the appropriate quantity is prepared and safety standards and regulations are followed in order to provide top quality goods for an enhanced guest experience. Creates, prepares/produces/bakes all breakfast pastries, breads, rolls and desserts for restaurants and banquets. Decorates pastries/cakes with creativity and skill. Assist Pastry Chef in training, developing, empowering, coaching and counseling, resolving problems, and providing open communication, as appropriate. Assist Pastry Chef in creating, planning, and implementing seasonal menu changes to provide variety and maintain guest's interest. Monitor and control the maintenance/sanitation of the pastry shop and equipment to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations. Communicate needs to the appropriate department and the Pastry Chef. Practice correct food handling and food storage procedures according to federal, state, local and company regulations Oversee the display of baked products on mobile carts according to specifications Monitor and maintain pastry shop supplies par levels to ensure quality production. Communicate needs to Pastry Chef in a timely fashion. EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $26.9 hourly Auto-Apply 4d ago
  • Utility Steward/Dishwasher (Full-Time) - Hilton Orlando Buena Vista Palace

    Hilton 4.5company rating

    Hilton job in Buena Vista, CA

    EOE/AA/Disabled/Veterans The magical Hilton Orlando Buena Vista Palace is looking for a full-time Utility Steward/Dishwasher to join their culinary team! Connected by pedestrian skybridge to Disney Springs , this beautiful property includes more than 150 dining, shopping, and entertainment venues. The ideal candidate will have excellent attention to detail, a positive attitude, the ability to work quickly and efficiently and have a genuine passion for customer service. Shift Pattern\: Full Availability (but typically scheduled for the PM shift, starting at 3 pm) Pay Rate: $18.00 per hour What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program\: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement *Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? As a Steward, you would be responsible for transporting and cleaning cooking utensils and serviceware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils Scrub pots and pans Burnish, de-tarnish and polish silver Stock and maintain supplies and equipment Perform cleaning duties including, but not limited to, mopping and removing trash Transport and store clean serviceware Train other stewards, as needed Prepare and place clean serviceware for events and functions What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $18 hourly Auto-Apply 4d ago
  • Public Area Lobby Attendant (Full-Time) - Hilton Orlando Buena Vista Palace

    Hilton 4.5company rating

    Hilton job in Buena Vista, CA

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all. Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit ************************ If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. The Hilton Orlando Buena Vista Palace is looking for a House Attendant to join their housekeeping team! Connected by pedestrian skybridge to Disney Springs , this 1000+ room property offer comfortable and modern amenities with stunning panoramic views from either our Tower or Island Building. All suites and most guest rooms feature a private balcony for incredible views of Disney Springs and Walt Disney World Resort. The ideal candidate will have experience working in hotel housekeeping at a similar sized property, the ability to communicate in English, and full availability, including nights, weekends, and holidays. Shift Pattern: typical shift is from 3\:30pm - Midnight Pay Rate\: $18.50 per hour What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program\: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement *Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? As a Public Area/Lobby Attendant, you would be responsible for cleaning and maintaining all public areas of the hotel and responding to guest requests. Specifically, you would be responsible for performing the following tasks to the highest standards: Clean designated areas including, but not limited to, restrooms, public areas, hallways, stairwells, elevators, offices, and banquet/meeting/conference rooms. Perform a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, emptying carts of soiled linens, cleaning/waxing floors, removing and disposing of trash, insects and debris and emptying ashtrays. Greet guests in a friendly manner. Perform deep cleaning tasks and special projects (for example\: mattress flipping, furniture moves, etc.), as needed. Assist in delivering guest requests and in cleaning guest rooms, as needed. EOE/AA/Disabled/Veterans
    $18.5 hourly Auto-Apply 25d ago
  • Analyst, Hotel Level Marketing - Agency Solutions

    Hilton 4.5company rating

    Hilton job in Sacramento, CA

    based in Chicago, IL_ _\*\*\*_ As an Analyst on Hilton's Americas Marketing team \- reporting into our Manager, Hotel Level Marketing Agency Solutions- you will be part of the broader Commercial Services organization collaborating with revenue management, sales, and analytics, the core of Hilton's commercial engine, to deliver profitable growth\. Join our newly launched in\-house marketing agency, where creativity meets performance\. You'll help shape our transformation by managing multi\-channel marketing campaigns with the goal of driving commercial performance\. This strategic role blends creativity, digital marketing expertise, data\-driven execution, and hotel partnership together\. You'll manage a portfolio of hotels, improve paid media strategies, and ensure engagement in our Hotel Level Marketing Program\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Strategic Hotel Partner: You will be responsible for a portfolio of hotels aligned by market, serving as a marketing advisor and crafting tailored paid media marketing strategies\. + Campaign Strategy, Execution, and Optimization: You will provide budget and investment recommendations, translate commercial performance data from analytics platforms into actionable insights, and lead the strategy of multi\-channel marketing campaigns -including the execution of paid search, paid social, metasearch, and more\. **How you will collaborate with others:** + You will meet with the hotels in your assigned portfolio and communicate campaign performance, risks, and opportunities\. + You will be the central liaison between the hotel, agency partners, and Enterprise partner teams **What projects you will take ownership of:** + Program Innovation & Advocacy: Understand hotel needs and identify opportunities for program evolution **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + One \(1\) year of professional work experience in paid media + Experience in Meta and Google Ads, including campaign strategy and optimization across Search, Display, and Video, with an understanding of audience targeting, bidding strategies, and performance measurement\. + Travel 20%\. **It would be useful if you have:** + Bachelor's degree in marketing, advertising, or a related field\. + Experience working within Salesforce and Adobe Analytics + Professional certifications from Google and Meta\. + A marketing or media agency background, including hands\-on account management experience\. + Located in Chicago, IL area **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!\. We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $55,000 \- $80,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Sales and Marketing_ **Title:** _Analyst, Hotel Level Marketing \- Agency Solutions_ **Location:** _null_ **Requisition ID:** _COR015G3_ **EOE/AA/Disabled/Veterans**
    $55k-80k yearly 60d+ ago
  • House Attendant (Full-Time) - Hilton Orlando Buena Vista Palace

    Hilton 4.5company rating

    Hilton job in Buena Vista, CA

    The Hilton Orlando Buena Vista Palace is looking for a House Attendant to join our team! Connected by pedestrian skybridge to Disney Springs , this 1000+ room property offer comfortable and modern amenities with stunning panoramic views from either our Tower or Island Building. All suites and most guest rooms feature a private balcony for incredible views of Disney Springs and Walt Disney World Resort. The ideal candidate will have experience working in hotel housekeeping at a similar sized property, good verbal English communication skills and availability during nights, holidays, and weekends. This is a full-time position which requires full availability to work weekdays, weekends, and holidays. Shift Pattern: Full Time 9am-5\:30pm and 3\:30pm - 12\:00am Pay Rate: $21.00 per hour What are the benefits of working for Hilton? Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program\: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement *Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests. Specifically, you would be responsible for performing the following tasks to the highest standards: Clean designated areas including, but not limited to, restrooms, public areas, offices, and banquet/meeting/conference rooms. Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays. Greet guests in a friendly manner. Report maintenance deficiencies and items in need of repair. Stock and maintain supply rooms, as needed. Perform deep cleaning tasks and special projects (for example\: mattress flipping, furniture moves, etc.), as needed. Deliver guest requests and assist in cleaning guest rooms, as needed. EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all. Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit ************************ If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.
    $21 hourly Auto-Apply 20d ago
  • Senior Manager Customer Excellence (Contact Center Projects)

    Hilton 4.5company rating

    Hilton job in Sacramento, CA

    _\*\*\*This role is based at our corporate office in Dallas, TX or Remote\*\*\*_ This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to provide personalized solutions that inspire a passion for travel, making a lasting impression with every Hilton guest with whom you interact\. Reporting to the Director Customer Excellence, you will work across multiple departments in the business and have a broad impact on the Hilton Reservations and Customer Care \(HRCC\) organization\. The Senior Manager will collaborate with other project managers, owners and participants to ensure all HRCC requirements and timelines are captured and completed\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Manage HRCC internal and corporate project deliverables using industry\-standard project and process management tools + Be a primary relationship manager for Hilton corporate teams \(internal and external\) on HRCC and Hilton wide projects + Maintain project tracking tools, provide oversight on project and process requirements/documentation to support the intake and oversight of new Customer Excellence requests + Work with teams to develop comprehensive business cases including approval rationale, budget, reporting and change management requirements, implementation criteria and resource allocation + Conduct and document business plans, standard operating procedures \(SOPs\), project plans, process maps, and root cause analysis requirement sessions + Study and document standard processes and implement changes to improve efficiency + Be project lead coordinating teams and managing deliverables across multiple workstreams for HRCC and corporate wide projects + Be the lead HRCC representative on both internal and corporate projects, partnering with project managers, owners, and partners to define and meet HRCC requirements and timelines + Manage programs, projects, processes and other Customer Excellence functions **How you will collaborate with others:** + Partner with Process and Project Analysts to study, document and implement business and process changes, manage incoming projects and cadences for project and process management activities + Lead project meetings representing HRCC, and document business discussions, outcomes, actions, and risks + Consult with partners on HRCC's role in program/process projects and enhancements + Represent HRCC as the subject matter expert and contact for partnerships and internal corporate customer teams + Bring teams together to document project tasks, assign owners and timelines, and create a project framework for follow\-up and execution when the programs are in business as usual + Communicate the status of projects to partners, calling out risks and accomplishments for new and ongoing projects + Review performance metrics to identify improvement opportunities and maintain SOPs and related guidance documentation + Consult with partners on best practices, project deliverable requirements, dependencies, and other tasks to set expectations + Support Content, Engagement and Communications initiatives and provide support on leadership related materials **What projects you will take ownership of:** + As part of HRCC Shared Services, you will be responsible for customer success projects\. These projects relate to internal and external partnerships, brands, departmental and corporate pillar programs, and other Customer Excellence functions\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working in a high\-volume contact center \(daily volumes exceeding 10,000 contacts\), handling both voice and nonvoice customer contacts + Command of Microsoft PowerPoint, Excel \(can maintain complex spreadsheets\), and Project + Proficient in using process and project management tools to design workflows, manage timelines, and create visual assets, including Visio, Smartsheet, Figma, or similar platforms and experience in Agile methodologies + Experience evaluating current business processes to identify inefficiencies and opportunities, and design/implement improvements using methodologies such as Lean, Six Sigma, or Kaizen + Experience leading strategic initiatives with corporate teams and senior leadership + Travel less than 10% **It would be useful if you have:** + BA/BS Bachelor's Degree + PMP or relevant project management, process or Agile certification **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $85,000 \- $130,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center Projects\)_ **Location:** _null_ **Requisition ID:** _COR015IB_ **EOE/AA/Disabled/Veterans**
    $85k-130k yearly 31d ago
  • Guest Service Agent (Part-time) - DoubleTree by Hilton Orlando

    Hilton 4.5company rating

    Hilton job in Buena Vista, CA

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans DoubleTree by Hilton Orlando is looking to welcome a Part-Time Guest Service Agent to join the team! Our hotel, which features 236 guest rooms, is an official Walt Disney World Hotel and located one mile away from the Disney Springs area. Our 5+ team members report directly to the Front Office Manager. The ideal candidate holds 1+ years as a Guest Service Agent within hospitality. Experience with OnQ is a must. Ability to work the required shifts. Passion for guest service. Shift Pattern\: Full Availability AM/MID/PM shifts (Weekdays, weekends, holidays as needed). 2-3 days per week Pay Rate\: $19.45 per hour plus opportunity to earn incentives The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests
    $19.5 hourly Auto-Apply 2d ago
  • Banquet Busperson (Full-Time) - Hilton Orlando Buena Vista Palace

    Hilton 4.5company rating

    Hilton job in Buena Vista, CA

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans The Hilton Orlando Buena Vista Palace is seeking a full-time Banquet Busperson to join their events team! This 1000+ room property is connected by pedestrian skybridge to Disney Springs and offers luxury suites and amenities for magical vacations! Our 5+ team members report to the Director of Banquets. The ideal candidate will possess a minimum of one year's experience working in food and beverage/ banquets operations, as well as previous customer service experience! Shift Pattern\: full availability to work AM, PM, and overnight shifts weekdays, weekends, holidays as needed Pay Rate: $10.08 per hour plus gratuities The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Banquet Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Ensure tableware is in good and working condition and report any defects for repair Stock, maintain and clean designated food station(s) Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. Retrieve and transport dirty tableware to dishwashing area Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
    $10.1 hourly Auto-Apply 12d ago
  • Senior Tax Analyst

    Hilton 4.5company rating

    Hilton job in Sacramento, CA

    _\*\*\*This role is based at our corporate office in Memphis, TN or Remote\*\*\*_ This is your chance to be part of a Finance Team that is a critical business partner that manages all global activities related to financial performance, accounting, tax, forecasting, risk management, and asset management\. As a Senior Tax Analyst on the Tax Operations team reporting to Tax Operations Manager, you will focus on the preparation, analyzation, and review of the federal and state compliance for our domestic and international entities\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Report activity for the US Tax Compliance \(Forms 1120, 8858, and 5471\) + Ensure compliance is technically and mathematically accurate and all proper disclosures are complete + Ensure compliance files are thoroughly and contemporaneously documented and are maintained in IRS and State audit ready format **How you will collaborate with others:** + Ensure compliance is conducive to support the accounting for income taxes following GAAP \(ASC 740\) and IFRS \(if and when implemented\) + Support the Audit Controversy team with our audits by providing guidance and assistance **What projects you will take ownership of:** + Assist the team in the design and implementation of process improvements, which will lead to acceleration of processes, while maintaining accuracy of calculations and strength of internal controls + Demonstrate an understanding of the US Internal Revenue Code, and experience to research, understand, and document tax technical positions utilizing available research software \(i\.e\. RIA,CCH, BNA\) **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + One \(1\) year of work experience in corporate or public accounting experience in the area of income tax + Proficient in MS Excel \(v\-lookups and pivot tables\) + Experience working with corporate financials \(i\.e\. PeopleSoft, SAP\) + Fluent in corporate tax software systems \(i\.e\. Corptax, OneSource\) + Understanding of the Internal Revenue Code **It would be useful if you have:** + BA/BS Bachelor's Degree or MA/MS Master's Degree + CPA \(Certified Public Accountant\) + Two \(2\) years of experience in Corporate or public accounting in the area of income tax **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $70,000\-$100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Finance and Accounting_ **Title:** _Senior Tax Analyst_ **Location:** _null_ **Requisition ID:** _COR015II_ **EOE/AA/Disabled/Veterans**
    $70k-100k yearly 30d ago
  • Complex Sales Manager - Hilton Orlando Lake Buena Vista & Buena Vista Palace

    Hilton 4.5company rating

    Hilton job in Buena Vista, CA

    The beautiful Hilton Orlando Lake Buena Vista and Hilton Orlando Buena Vista Palace are seeking a Complex Sales Manager to join their commercial services team! These 800+ and 1000+ room properties offer 90,265sq. ft. and 118,082sq. ft. of meeting space respectively and are adjacent to Disney Springs . In this role, you will report to the Director of Sales, as well as a complex Director of Sales and Marketing! The ideal candidate for this position will possess previous full-service hotel sales experience, securing groups and conventions by building and establishing relationships with customers. The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Specifically, you would be responsible for performing the following tasks to the highest standards: Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations - Understand the customer and the business leaders expectations. Adapt to a changing market. #LI-GL1 What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
    $55k-84k yearly est. Auto-Apply 2d ago
  • Barista/Cashier, Citrus 28 (Full-Time) - Hilton Orlando Buena Vista Palace

    Hilton 4.5company rating

    Hilton job in Buena Vista, CA

    EOE/AA/Disabled/Veterans The beautiful, family friendly Hilton Orlando Buena Vista Palace is seeking a Full-Time Cashier/Barista to join their team at Citrus 28, our gourmet cafe marketplace! This 1000+ room property is connected by pedestrian skybridge to Disney Springs and offers luxury suites and amenities for magical vacations! The ideal candidate will have a minimum of 6 months customer service and barista experience, excellent organization skills, a genuine passion for delivering great customer service and a warm/outgoing personality to match! Shift Pattern: candidates should be available to work flexibly between the hours of 12 pm and 2 am, weekdays/weekends/holidays as needed Pay Rate: $17 per hour What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program\: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) **Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? As a Barista / Market Attendant, you would be responsible for greeting and serving guests beverages and/or food in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and respond to guest requests in a timely, friendly and efficient manner Brew, sell, promote and prepare beverages according to established recipes and standards Take guest beverage and food orders and accurately input orders in appropriate point-of-sale system Maintains cleanliness of work area/outlet Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards Requisition, stock and rotate products Secure and store all beverages, food and other equipment items Deposit cash drops, secure and balance bank and sign out/in keys What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $17 hourly Auto-Apply 2d ago

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