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Hilton jobs in Washington, DC - 1680 jobs

  • Complex Leisure Sales Director

    Hilton Worldwide, Inc. 4.5company rating

    Hilton Worldwide, Inc. job in Waldorf, MD

    A leading hospitality company based in the United States is seeking a Complex Director of Leisure to manage hotel sales plans and drive business growth. You will collaborate with senior management to enhance promotional efforts and develop a high-performing sales team. Strong leadership and analytical skills are essential, along with a proven track record in sales roles. This role promises a dynamic work environment focused on delivering exceptional guest experiences. #J-18808-Ljbffr
    $58k-93k yearly est. 2d ago
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  • Director of Housekeeping - Waldorf Astoria Washington DC

    Hilton Worldwide 4.5company rating

    Hilton Worldwide job in Washington, DC

    Elegantly restored to its historic grandeur, Washington's iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC - bringing stunning design and unforgettable experiences to Pennsylvania Avenue. Inspired by the legacy of the Old Post Office, which embodies a grand vision and limitless potential - and guided by our own iconic history - Waldorf Astoria Washington DC is the new home for Washington D.C.'s most consequential events, groundbreaking meetings, and unforgettable experiences where all are welcome. The property is currently conducting a selective search for a Director of Housekeeping. This role will be responsible for directing and administering all housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Director of Housekeeping, you would be responsible for directing and administering all housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards * Lead, direct and administer all housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation * Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward * Recruit, interview and train team members * Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations * Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Worlds Best Workplace by Great Place to Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: * Mental Health Resources * Best-in-Class Paid Time Off (PTO) * Go Hilton travel discount program * Supportive parental leave * Matching 401(k) * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. Salary Range: $110,000- $115,000 based on applicable experience #LI-JB1 #LI-JB1
    $110k-115k yearly 10d ago
  • Managing Vice President & Category Leader, Select & Midscale

    Marriott Hotels Resorts 4.6company rating

    Bethesda, MD job

    Marriott International is seeking a dynamic and strategic Managing Vice President & Category Leader, Select & Midscale Brands to oversee one of the company's most rapidly growing global brand portfolios. This leader will serve as the global brand steward - responsible for driving brand strength, accelerating growth, and ensuring each brand delivers differentiated, profitable, and meaningful guest experiences. They will own the global brand strategy, portfolio architecture, and business blueprints for the Select and Midscale portfolio, ensuring each brand is positioned for global relevance and local flexibility. This leader will guide new brand launches and integrations, elevate existing brands through insights, design, and operational excellence, and partner closely with continent teams to execute with agility and consistency in-market. Acting as the global brand voice, the Category Leader will inspire cross-functional teams and cultivate strong partnerships across Design, Operations, Marketing, Loyalty, Insights, Finance, and Development. This role is critical in balancing guest, owner, and business needs - delivering experiences that drive customer advocacy, revenue and RevPAR growth, and increased pipeline performance. The ideal candidate is a seasoned, visionary brand leader with strong strategic acumen, the ability to operate in a complex global matrix, and a passion for shaping brands that connect deeply with guests and drive long‑term enterprise value. CANDIDATE PROFILE Education and Experience Required 4-year degree from an accredited university in Business Administration, Hospitality Management, Marketing, or related field. Fourteen or more years of relevant professional experience in brand management or related function demonstrating progressive career growth and patterns of exceptional performance. Demonstrated ability to develop and execute comprehensive global brand blueprints and strategies that align with enterprise objectives. Fluent in end-to-end experience design, including integration of brand, product, F&B, and innovation across all customer touchpoints. Education and Experience Preferred MBA or equivalent advanced degree. Experience managing multi‑brand portfolios, ensuring clear differentiation and positioning within a broader ecosystem. Proven ability to lead transformation and inspire teams in large, matrixed organizations. Expertise in aligning brand strategies with Continent and Development priorities to drive revenue and unit growth. CORE WORK ACTIVITIES Category Strategy, Brand Architecture & Global Stewardship Lead the global vision, positioning, and strategy for Marriott's Select and Midscale portfolio, ensuring clarity of purpose, differentiation, and long‑term value creation. Serve as the global brand steward responsible for maintaining relevance, competitiveness, and alignment with Marriott's enterprise portfolio strategy. Oversee the development, performance, and evolution of global brand architectures and strategies, ensuring each brand has a clearly differentiated role within a cohesive portfolio. Ensure global brand standards and guidelines are clearly defined and communicated to deliver a consistent, high‑quality guest experience across all markets. Establish clarity around global guardrails while empowering continent teams to localize and execute with agility. Represent Select & Midscale brands externally as the global brand voice at conferences and key events. Brand Health, Customer Advocacy & Commercial Growth Monitor global brand performance and help drive measurable improvements in brand health, intent to recommend (ITR), RevPAR, and unit/pipeline expansion. Oversee brand budgets and resource allocation to ensure efficient investment against strategic priorities. Partner with Development to ensure products and brands are differentiated, operationally feasible, and compelling to owners and franchisees - strengthening trust and commercial partnership. Leverage insights and analytics to identify opportunities for growth, optimization, and innovation across the portfolio. Integrate competitive intelligence and cultural insight scanning to anticipate emerging trends and stay ahead of guest expectations and category shifts. Ensure cross‑brand consistency where appropriate across categories while protecting each brand's unique identity. Global Leadership, Continent Empowerment & Cross‑Functional Influence Serve as a global connector for the Select & Midscale categories, leveraging Marriott's scale to accelerate brand success. Partner closely with Global Design, Operations, and Insights to bring strategies to life through cohesive, insight‑led products and experiences. Collaborate with Global Marketing, Digital, Global Partnerships, and Loyalty to ensure brand proof points are consistently expressed across customer channels and touchpoints. Allocate resources effectively across initiatives that drive global brand and portfolio impact. Empower continent and market teams to execute within global guardrails while meeting regional market dynamics and timelines. Support the development and evolution of platforms and capabilities that enable global communication, continent execution, and sharing of best practices. Strengthen enterprise influence through executive communication, strategic storytelling, and effective stakeholder alignment. Insights‑Driven Product Innovation & Operational Feasibility Champion the creation of innovative, insight‑driven products that strengthen guest connection and brand distinctiveness. Foster a test‑and‑learn culture that integrates design thinking, data, and guest feedback to continually evolve offerings. Lead or oversee the development, launch, and integration of new brands into the portfolio, ensuring strategic and operational alignment. Partner across disciplines to accelerate speed‑to‑market and ensure operational feasibility from concept to customer experience. Inspire and lead a high‑performing, globally connected team that embodies Marriott's values and champions cross‑continent collaboration. Provide day‑to‑day oversight for shared product teams and cross‑functional working groups to deliver global priorities. Develop and mentor brand leaders, building a world‑class organization recognized for creativity, commercial impact, and strategic excellence. Foster an inclusive, empowering culture that rewards innovation, agility, and accountability. Shape the next chapter of Select & Midscale brand leadership at Marriott through vision, influence, and enterprise partnership. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. About Us All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full‑time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters‑based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. About the Team Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you. Job Info Job Identification 25184012 Job Category Brand Management Posting Date 11/17/2025, 03:48 PM Job Schedule Full time Locations 7750 Wisconsin Avenue, Bethesda, MD, 20814, US Pay Range (US/Canada) $215,700-$382,100 annually #J-18808-Ljbffr
    $110k-164k yearly est. 2d ago
  • Complex Director of Leisure (Waldorf Astoria Riviera Maya)

    Hilton Worldwide, Inc. 4.5company rating

    Hilton Worldwide, Inc. job in Waldorf, MD

    Job Title: Complex Director of Leisure Waldorf Astoria Riviera Maya, Carretera Federal Cancun - Tulum, Cancun 77569 A Complex Director of Leisure manages the hotel sales plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace. What will I be doing? As Complex Director of Leisure, you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. A Complex Director of Leisure will work to develop the sales group and groom a high‑performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage hotel sales plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support Prepare company contracts for the hotel in accordance with current business and pricing conditions Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports Actively participate and complete the preparation of the annual Sales Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests Produce accurate and timely reports that meet the needs of the hotel and the management company What are we looking for? A Complex Director of Leisure serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Strong leadership skills, wherein it is evident that you can effectively manage and motivate a team to perform beyond expectations Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members Excellent organizational and planning skills Flexibility to respond to a range of different work situations Ability to work well under time pressure and/or demanding travel schedules Demonstrated previous experience in a Sales role with the proven ability to close a sale Additional capabilities and distinctions that would be advantageous: Knowledge of the local market Knowledge of hospitality industry A passion for sales and target-based performance Relevant degree, in sales, business development or other relevant business field, from an academic institution What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! #J-18808-Ljbffr
    $46k-83k yearly est. 2d ago
  • Guest Experience Expert

    Marriott International 4.6company rating

    Washington, DC job

    Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $45k-76k yearly est. Auto-Apply 7d ago
  • flex Senior Revenue Program Specialist, RMAS

    Marriott International 4.6company rating

    Bethesda, MD job

    . The Senior Revenue Program Specialist is a key member of the Revenue Management Advisory Services Operations Team, responsible for ensuring seamless execution of revenue management processes and initiatives. This role manages complex projects and system audits, provides expert support during ACRS workshops and cutovers, and serves as a resource for troubleshooting and process optimization. In addition to driving onboarding and training for new hires and interns, the position leads virtual training sessions, develops job aids and resources, and hosts recurring office hours to foster team engagement and continued learning. Acting as a champion for continuous improvement, the Senior Revenue Program Specialist plays a critical role in enhancing knowledge and workflows across the organization. In addition, the Senior Revenue Program Specialist follows all company policies and procedures; ensures uniform and personal appearances are clean and professional; maintains confidentiality of proprietary information; and protects company assets. Speak with others using clear and professional language; answers the telephone using appropriate etiquette. Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees. Complies with quality assurance expectations and standards. Reads and visually verifies information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. CRITICAL TASKS Revenue Administrative Duties § Assists Transient Revenue Managers by building and updating rate offers. § Investigates and provides solutions for OTA rate parity lose cases. § Assists in the implementation of hotel sales strategy in reservation and inventory systems. § Escalates technical questions related to the reservations and property management systems to the correct support desk in a timely manner. Inventory Control § Provides support to Inventory Managers by managing ServiceNow ticket assignments § Monitors the compliance with and participation in Company promotions and eCommerce channels. Computer Skills § Use computer systems and software packages to input, access, modify, store, or output information. § Enter and retrieve data from computer systems using a keyboard, mouse, or trackball. Stakeholder Relations § Address stakeholders' service needs in a professional, positive way and on time. § Thanks stakeholders with genuine appreciation. Communication § Speak to stakeholders, co-workers, and Leadership using clear, appropriate, and professional language in a timely manner. Working with Others § Support all co-workers and treat them with dignity and respect. § Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. § Develop and maintain positive and productive working relationships with other employees and departments. Quality Assurance/Quality Improvement § Comply with quality assurance expectations and standards. Physical Tasks § Enter and locate work-related information using computers and/or point of sale systems. § Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Policies and Procedures § Maintain confidentiality of proprietary materials and information. § Follow company and department policies and procedures. § Protect the privacy and security of guests and coworkers. § Perform other reasonable job duties as requested. CRITICAL COMPETENCIES Analytical Skills § Computer Skills § Learning § Decision-Making § Arithmetic Computation Interpersonal Skills § Customer Service Orientation § Interpersonal Skills § Diversity Relations Communications § Communication § Listening § Telephone Etiquette Skills § English Language Proficiency § Applied Reading Personal Attributes § Integrity § Dependability § Positive Demeanor Administration § Typing § Microsoft Office Organization § Detail Orientation § Multi-tasking PREFERRED QUALIFICATIONS Education High school diploma/G.E.D. equivalent Related Work Experience At least 1 year of related work experience Supervisory Experience No supervisory experience is required At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $63k-97k yearly est. Auto-Apply 10d ago
  • Wash Attendant

    Marriott International 4.6company rating

    Washington, DC job

    Remove and separate soiled laundry from chutes or housekeeping carts. Operate and monitor washing, dry cleaning, and drying machinery in accordance with company standards. Apply correct treatment to stained items based on fabric and stain type. Maintain accurate records of items washed, number of loads, and poundage of dry cleaning and laundry. Transport cart of washed articles to dryers and place in dryers according to load size. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Monitor levels in chemical containers to ensure chemicals are being dispensed and notify supervisor/manager of potential pump problem. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $23k-29k yearly est. Auto-Apply 9d ago
  • Event Manager - Embassy Suites Washington DC Convention Center

    Hilton 4.5company rating

    Hilton job in Washington, DC

    EOE/AA/Disabled/Veterans What are we looking for? • Minimum Years of Experience\: one (1) year Hospitality related experience at manager level. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Knowledge of the hotel property management systems (Delphi.fdc) • Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE) Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Embassy Suites Washington D.C. Convention Center is looking for their next Event Manager. The hotel is conveniently located in downtown Washington DC just 1.5 blocks from the Washington DC Convention Center between the White House and the Capital Building. The hotel features 388 guestrooms; 10,665 square feet of meeting space and amenities and location makes this convention center hotel perfect for both leisure and business travelers. Our ideal candidate is responsible for collaborating with clients to plan their events and effectively communicate their needs to the hotel, ensuring a successful and memorable experience. They possess exceptional communication skills, excel at multitasking, adapt easily to change, and maintain full flexibility in their schedule. Pay Range: $28.00 to $33.50 per hour, based on experience and has participation in the Hilton Sales Incentive plan. Shift Pattern: Office hours are 8\:30 AM to 5\:00 PM, with required flexibility to accommodate varying schedules, including weekends and holidays. The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: · Access to pay when you need it through DailyPay · Medical Insurance Coverage - for you and your family · Mental health resources including Employee Assistance Program · Best-in-Class Paid Time Off (PTO) · Go Hilton travel program\: 100 nights of discounted travel · Parental leave to support new parents · Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* · 401K plan and company match to help save for your retirement · Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount · Career growth and development · Team Member Resource Groups · Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As an Event Manager you will be responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner primary contact following turnover on property and is responsible for his/her experience. Specifically, your essential functions will be to perform the following tasks to the highest standards: • To organize, plan and prioritize your duties by developing plans and goals. • Timely communication to internal and external clients via telephone, email, written documents or in person. • Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. • Demonstrate knowledge of job systems, products, booking systems, and processes. • Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. • Selling and influencing both internal and external clients. • Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. • Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. • Participate in customer site inspections and assist with the sales process as necessary. • Other duties as necessary #LI-ZR1
    $28-33.5 hourly Auto-Apply 8d ago
  • Guest Service Agent - Waldorf Astoria Washington DC

    Hilton 4.5company rating

    Hilton job in Washington, DC

    EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-CS2 Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as a Guest Services Agent on the Front Office Team! The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC - reclaiming its position as one of Washington, D.C.'s preeminent addresses where all are welcome. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars, this is the new home for Washington, D.C.'s most consequential events, groundbreaking meetings, and unforgettable experiences. Want to learn more? Hotel Website, Facebook, Instagram What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests Classification\: Full-Time Shift: Various including overnights - must be available to weekdays, weekends, and holidays. Pay Rate\: The pay rate for this role is $30 per hour and is based on applicable and specialized experience and location. Medical Insurance Coverage Available - for you and your family
    $30 hourly Auto-Apply 28d ago
  • Bellperson

    Marriott International 4.6company rating

    McLean, VA job

    First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $20k-26k yearly est. 20d ago
  • Banquet Houseperson - Washington Hilton

    Hilton 4.5company rating

    Hilton job in Washington, DC

    The historic Washington Hilton is seeking a Banquet Houseperson to join their events team! This 1107-room property is within blocks of Dupont Circle and Adams Morgan, with The White House and National Mall less than two miles away. The ideal candidate is experienced in banquet set-up, customer service, and enjoys being active/on their feet! Shift Pattern: Candidates should have availability to work both AM, PM and overnight shifts weekdays, overnights, weekends and holidays as needed Pay Rate: $22.13 - $29.50 per hour Medical Coverage Available - for you and your family! The Benefits: Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program\: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement *Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? A Banquet Houseperson is responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be responsible for performing the following tasks to the highest standards: Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards Cleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debris Ensure equipment is in full working order and report any defects Project a professional manner to guests and team members Assist back of house team when requested Able to lift/push/pull banquet equipment (50+ lbs.) Assist with set ups to ensure department runs efficiently Manage the set up relating to Food and Beverage functions in a timely manner Comply with hotel security, fire regulations and all health and safety legislation Attend training provided by the hotel EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $22.1-29.5 hourly Auto-Apply 6d ago
  • Maintenance Manager - McDonald's Restaurants

    McDonald's 4.4company rating

    Springfield, VA job

    The Maintenance Manager is responsible for ensuring all restaurant equipment, building systems, and facilities are operating at peak performance. This includes diagnosing, repairing, and maintaining specialized foodservice equipment such as Taylor and Carpigiani shake/sundae machines, Garland grills, Henny Penny equipment, and Frymaster vats. The role requires a hands-on, safety-first approach and a commitment to minimizing downtime to keep operations running smoothly. Key Responsibilities Equipment Maintenance & Repair * Troubleshoot, repair, and maintain: * Taylor and Carpigiani shake & sundae machines * Garland grills * Henny Penny pressure fryers and hot holding cabinets * Frymaster fry vats and filtration systems * Perform preventative maintenance schedules to manufacturer standards. * Ensure compliance with McDonald's corporate equipment maintenance protocols. Facility & General Maintenance * Respond promptly to equipment breakdowns to reduce operational disruptions. * Perform light plumbing, electrical, HVAC, and general building repairs as needed. * Maintain tools, parts inventory, and service records. Safety & Compliance * Follow OSHA, health department, and McDonald's safety guidelines. * Document all repairs and preventive maintenance activities. * Recommend process or equipment improvements to reduce future breakdowns. Qualifications Required Skills & Experience * 2+ years of maintenance experience, preferably in quick-service restaurants or commercial kitchens. * Demonstrated ability to repair and maintain Taylor, Carpigiani, Garland, Henny Penny, and Frymaster equipment. * Strong troubleshooting skills for mechanical, electrical, and refrigeration systems. * Ability to read and interpret technical manuals and wiring diagrams. * Basic computer skills for maintenance logging and equipment updates. Preferred * EPA Section 608 Certification (Refrigeration). * Previous McDonald's equipment maintenance experience. Core Competencies * Problem Solving: Quickly identifies issues and implements solutions. * Time Management: Prioritizes repairs to minimize downtime. * Communication: Keeps managers informed of maintenance status and timelines. * Customer Focus: Understands the importance of operational equipment for great customer service. Physical Requirements * Ability to lift 50+ lbs, work on ladders, and perform tasks in hot/cold environments. * Standing, bending, and kneeling for extended periods. Compensation & Benefits * Competitive pay based on experience. * Health, dental, and vision benefits. * Paid time off and holidays. * Training and growth opportunities within the organization. This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
    $35k-60k yearly est. 60d+ ago
  • Sales Coordinator

    Hyatt Hotels Corp 4.6company rating

    Washington, DC job

    The Sales Coordinator - for Hyatt Place & Hyatt House will assist the Director of Sales and/or Sales Manager(s) with administrative duties including but not limited to word processing, account management, presentation preparation and customer follow-up. This position will coordinate client needs and client events. The Sales Coordinator will coordinate communication with other departments as requested by the Director of Sales and/or Sales Manager(s). At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Responsibilities also include working with operations staff to ensure a high level of customer satisfaction. Primary Job Responsibilities * Coordinating client needs and client events. * Maintaining files. * May assist in selling guestrooms. * May assist in selling meeting rooms and additional services to companies or groups as needed. * Room set up and servicing meeting needs if needed. * Conducting site inspections. * Soliciting new and repeat business. * Maintaining organization of office files and entries into Envision system on a daily basis. * Preparing Banquet Event Orders and preparation for weekly meeting. * Attending Weekly Revenue Meetings as needed. * Attending Operations shift meetings as needed. * Effectively and efficiently following up on proposals, contracts, appointments, and all assigned tasks. Hyatt systems knowledge is critical and includes the following: * Envision * Opera * Reserve * PRiO * HyattConnect * SharePoint * Lanyon View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
    $34k-44k yearly est. 21d ago
  • Consultant, Field Operations

    McDonald's 4.4company rating

    Bethesda, MD job

    : McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements. Department Overview The Field Operations Consultant role conducts objective restaurant standards evaluations such as Operations Excellence Assessments, Food Safety visits, and National Restaurant Building and Equipment Standards assessments. You will analyze restaurant performance across customer experience and operations brand standards. This position also develops a holistic restaurant operations skill set across all restaurant operations systems through ongoing assessment, training, and development. To best support our Owner/Operator population, we are looking for candidates to be based in South Jersey. Travel for this role will take the candidate throughout Central Pennsylvania, Northeast Pennsylvania, and Philadelphia proper and the role is eligible for a company vehicle. Duties + Conducts objective evaluations (i.e., Running Great Restaurants Visits, Food Safety Visits, Operations Excellence Assessments, Health & Safety Visits, and National Restaurant Building and Equipment Standards) to analyze restaurant performance across customer experience and McDonald's operations' Brand Standards + Protects the McDonald's brand by identifying issues that may pose risks to customer experience and brand perceptions. + Supports operational excellence by identifying restaurants that do not meet McDonald's QSC (Quality, Service and Cleanliness) / safety standards. + Develops a holistic restaurant operations skill set across all Restaurant operations' systems through ongoing training, learning, and certification in assigned area of expertise. + Builds deep expertise in Restaurant Operations and provides expert coaching and root cause analysis to Franchisees. + Serves as a Subject Matter Expert to provide support to restaurants as requested by Operators on specific operations initiatives (i.e.. Delivery, Drive-Thru, Digital, etc.) + Uses system and initiative Subject Matter Expertise to drive Guest Counts, Sales, and cashflow through support of operations, initiatives, and Owner/Operator priorities by conducting Performance Excellence Sessions + Collaborates with Franchise Business Partners to assist in developing a full restaurant consulting toolkit, monitor goals and key metrics, and drive business results. Qualifications + Restaurant experience is highly preferred + High school diploma is required; continuing/higher education is highly preferred + Accurate, consistent evaluator that relies on measurable facts and observations- Strong attention to detail and ability to keep reports and evaluations organized. + Effective time management skills to keep up with a demanding evaluation and travel schedule. + Quick learner capable of developing both a broad understanding of all Restaurant systems and deep expertise in certain areas. + Strong interpersonal skills and ability to build amicable relationships with Franchisee's and restaurant managers. + Energetic leader with excellent social, communication and presentation skills. Solid influencing and facilitation skills + Coachable learner with the desire for continuous learning + Ability to work in an ever-changing environment. + Recognizes patterns and develops intuition around common restaurant performance issues. + Restaurant experience preferred. Compensation Bonus Eligible: Yes Benefits Eligible: Yes Salary Range The expected salary range for this role is $78,281.00 - $97,852.00 per year The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors. Additional Information: Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact ************************. Reasonable accommodations will be determined on a case-by-case basis. McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment. Requsition ID: 2776
    $78.3k-97.9k yearly 14d ago
  • Guest Relations Coordinator

    Marriott 4.6company rating

    McLean, VA job

    **Additional Information** **Job Number** 25190120 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Tysons Corner, 1700 Tysons Blvd, McLean, Virginia, United States, 22102VIEW ON MAP (******************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $25k-32k yearly est. 57d ago
  • Floor Steward - Capital Hilton

    Hilton 4.5company rating

    Hilton job in Washington, DC

    The beautiful Capital Hilton, a monumental hotel in the heart of D.C., is looking for our next talented Floor Steward to join our culinary team! This historic hotel is in the heart of the nation's capital, and hosts events of all sizes throughout 30,000 sq ft of event space. The ideal candidate for this role will be organized, detailed individuals seeking to further their hospitality career who additionally possess the physical abilities to meet the demands of the position! Shift Pattern: interested candidates should have full availability to work flexible shifts between the hours of 5 am and 8 pm, weekdays/weekends/holidays as needed Pay Rate: $19.95-29.60 per hour based on applicable and specialized experience and location. Medical Insurance Coverage available - for you and your family! The Benefits\: Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Floor Steward, you would be responsible for transporting food and preparing service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: Transport food in a timely manner for each event Stock and maintain supplies and equipment Perform cleaning duties as needed Brew fresh coffee for each event Prepare and place clean service ware for events and functions EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
    $20k-29k yearly est. Auto-Apply 6d ago
  • Lifestyle Bartender - Hip Flask Rooftop Bar

    Marriott International 4.6company rating

    Bethesda, MD job

    Our jobs aren't just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests' evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests' needs. They should be passionate about the guest service experience, but also have an eye for detail - from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional. Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Bartenders - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $22k-29k yearly est. 42d ago
  • Senior Catering Manager - Embassy Suites Washington DC Convention Center

    Hilton Worldwide 4.5company rating

    Hilton Worldwide job in Washington, DC

    The Embassy Suites Washington D.C. Convention Center is looking for their next Senior Catering Manager. The hotel is conveniently located in downtown Washington DC just 1.5 blocks from the Washington DC Convention Center between the White House and the Capital Building. The hotel features 388 guestrooms; 10,665 square feet of meeting space and amenities and location makes this convention center hotel perfect for both leisure and business travelers. Our ideal candidate has at least 1-2 years of experience in a similar property, working in roles such as Catering Sales Coordinator or Manager. They demonstrate strong administrative skills, including proficiency in Microsoft Office, and possess a solid understanding of hotel operations and departmental functions. Prior experience in group sales and event coordination is highly preferred. Pay Range: $34.00 - $38.50 per hour, based on experience and participation in the Hilton Sales Incentive plan. Shift Pattern: Office hours are 8:30 AM to 5:00 PM, with required flexibility to accommodate varying schedules, including weekends and holidays. The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* * 401K plan and company match to help save for your retirement * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As Senior Catering Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high-level service throughout the contracting, pre-event, event, and post-event phases of events. This position primarily handles complex social events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience. May support and act on the behalf of the Director of Catering and Events Specifically, your essential functions will be to perform the following tasks to the highest standards: * To organize, plan and prioritize your duties by developing plans and goals. * Timely communication to internal and external clients via telephone, email, written documents or in person. * Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. * Demonstrate knowledge of job systems, products, systems, and processes. * Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. * Selling and influencing both internal and external clients. * Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. * Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. * Participate in customer site inspections and assist with the sales process as necessary. * Other duties as necessary based on business needs. * Regular attendance. #LI-ZR1 What are we looking for? It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Knowledge of the hotel property management systems (Delphi.fdc) * Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE) Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $34-38.5 hourly 9d ago
  • Front Office Supervisor - Hilton McLean at Tysons Corner

    Hilton Worldwide 4.5company rating

    Hilton Worldwide job in Tysons Corner, VA

    The iconic Hilton McLean Tysons Corner is looking for a passionate Front Office Supervisor to join their team! Located in the heart of Fairfax County's business district, our AAA Four Diamond hotel has a three-meal restaurant, bar/lounge, and In Room Dining. With seasonal menus focused on fresh farm-to-table cuisine, our outlets provide an exceptional dining experience. Seeking a dedicated, hands-on leader to help oversee a team of 7 team members. The ideal candidate will have a strong hotel background in management, will have experience within a 250+ room property and the ability to help lead, coach and mentor a team. Previous Hilton and OnQ experience are preferred Shift Pattern: Open full availability, need to have flexibility for AMs, PMs and Overnight when needed - holidays and weekends are a requirement Pay Rate: $27 plus incentives The Benefits - Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: * Access to your pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental Health Resources * Best-in-Class Paid Time Off (PTO) * Go Hilton travel discount program * Supportive parental leave * Matching 401(k) * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? * Oversees front desk operations. * Provides guest service, guidance and leadership to ensure consistent customer service is provided. * Assigns and instructs team members in details of work. * Monitors lobby traffic to make staffing adjustments accordingly. * Resolves customer complaints. * Trains, supervises, schedules and assists in evaluating staff. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $27 hourly 23d ago
  • Manager, Responsible Sourcing & Sustainability

    Hilton Worldwide 4.5company rating

    Hilton Worldwide job in Tysons Corner, VA

    * This role is based at our corporate office in McLean, VA* This is your chance to be part of our in-house Hilton Supply Management (HSM) team that supports our brands, owners, and operators! HSM has transformed how supply chain and procurement adds value to the hospitality industry, with 6 billion dollars of spend influence, over 2000 suppliers, and support of sustainability, supplier diversity, and responsible sourcing goals. As a Manager, Responsible Sourcing & Sustainability, you will support the team in partnering with all our brands and helping influence and guide programs with unique and distinctive products and services. On the Responsible Sourcing & Sustainability team reporting to the Director, Responsible Sourcing and Suppler Inclusion, you will work on projects including single use plastics reduction and emission reduction projects. HOW WE WILL SUPPORT YOU Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: * Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Paid parental leave for eligible Team Members, including partners and adoptive parents * Mental health resources including free counseling through our Employee Assistance Program * Paid Time Off (PTO) * Learn more about the rest of our benefits At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate. Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans. HOW YOU WILL MAKE AN IMPACT Your role is important and below are some of the fundamental job duties that make your work unique. What your day-to-day will be like: * Partner with Hilton's ESG teams and regional HSM partners to better engage with purchasing colleagues and bring to life country, regional, and global Travel with Purpose 2030 goals. How you will collaborate with others: * Work with Category Managers to form close relationships with high-value and high-risk supply partners to help build improvements and efficiencies in responsible sourcing. * Build relationships with internal partners in HSM, Brands, Operations, and the ESG Team to ensure understanding of global Travel with Purpose and Source with Purpose frameworks, and work toward 2030 goals. * Represent HSM with external partners including industry alliances, activists, and other concerned 3rd parties to ensure their understanding of progress on external goals and commitments. What you will take ownership of: * Sourcing Data Reporting & Supplier Risk Assessment. * EcoVadis Program/Questionnaire. * Support additional programs and projects as needed. WHY YOU'LL BE A GREAT FIT You have these minimum qualifications: * Five (5) years of work experience in Supply Chain Management, Procurement, and Sustainability/Sustainable Sourcing * Experience with EcoVadis * Travel up to 20% * Hybrid schedule from McLean, VA It would be useful if you have: * Bachelor's Degree in Supply Chain Management, Environmental Science, Sustainability or related fields * Hospitality industry experience WHAT IT IS LIKE WORKING FOR HILTON Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
    $29k-56k yearly est. 10d ago

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