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Employee reviews

4.18/5

Out of 51 Hilton reviews, 78% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 51 ratings

Overall rating
4.2
Diversity and inclusion
4.0
Career opportunities
3.9
Salary and benefits
4.1
Work environment
4.3
Management
3.9
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Hilton reviews

Employee reviews
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5.0
A zippia user wrote a review on Mar 2023
Pros of working at Hilton

Career Growth, Yearly performance review which means that you get a raise yearly., Hilton Offers the cheapest employee discount towards hotel stay on top of it, some hotels specifically corporate managed you get 50% discount on food & beverage. They are big on recognition. Amazing benefits, flexibility (depending on what department you work at ofcourse) If you work at Corporate, (esp. in Headquarters) you get free Starbucks every Friday and a$30 credit you can use towards food of your liking in the social space. If you are in the management, they pay for your phone bill

Cons of working at Hilton

Only Pros

Hilton benefits

Team member Hotel Discount & 50% discound on Food & beverage. Big thing when I travel with family.

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4.0
A zippia user wrote a review on Jul 2018
Pros of working at Hilton

I love the family oriented vibe Hilton embodies and there is always someone there to help you if you are not sure of something.

Cons of working at Hilton

The only thing I dislike is the pay rate, I feel like the same position in other companies pays more.

Hilton benefits

Discounted room rates at ANY Hilton property all over the world is amazing!

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5.0
A zippia user wrote a review on Sep 2022
Pros of working at Hilton

I love my job because its very lenient and I have a understanding staff. My boss works around my schedule and always willing to help and listen to me.

Cons of working at Hilton

The business is somewhat unorganized. Management should follow procedures a little better to maintain a healthy clean safe environment.

Hilton benefits

I love the 35$ rooms

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4.0
A zippia user wrote a review on Oct 2022
Pros of working at Hilton

The staff makes working here easier and less stressful.

Cons of working at Hilton

What I don't like about working here is that management needs more communication with the staffers, especially pertaining to leadership.

Hilton benefits

My favorite perk about this job is that I get discounts st staying at other Hilton hotels since I'm an employee.

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at Hilton

I worked at Reserva del Higueron Resort and I love the work environment. I loved that I was able to work in marketing for different types of business, such as sportclub, hospitality, real estate.

Cons of working at Hilton

It was in my home city Malaga, Spain.

Hilton benefits

Connections.

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5.0
A zippia user wrote a review on Jan 2024
Pros of working at Hilton

Interacting with the different variety of people

Cons of working at Hilton

There management is terrible

Hilton benefits

Discount on rooms

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4.0
A zippia user wrote a review on May 2023
Pros of working at Hilton

All people are kind and hodpitility,very friendly also.

Cons of working at Hilton

nothing

Hilton benefits

Supporting for carrer

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1.0
A zippia user wrote a review on Apr 2023
Pros of working at Hilton

None

Cons of working at Hilton

Management

Hilton benefits

None

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4.0
A zippia user wrote a review on Oct 2022
Pros of working at Hilton

The staff makes working here easier and less stressful.

Cons of working at Hilton

What I don't like about working here is that management needs more communication with the staffers, especially pertaining to leadership.

Hilton benefits

My favorite perk about this job is that I get discounts st staying at other Hilton hotels since I'm an employee.

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5.0
A zippia user wrote a review on Jun 2021
Pros of working at Hilton

People work as a team

Cons of working at Hilton

The pay was not very good

Hilton benefits

41k because it allows me to save

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5.0
A zippia user wrote a review on May 2021
Pros of working at Hilton

Its a Nice place to work

Cons of working at Hilton

All is good, but food and Transportation should be improved.

Hilton benefits

Environment

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5.0
A zippia user wrote a review on May 2021
Pros of working at Hilton

Its a Nice place to work

Cons of working at Hilton

All is good, but food and Transportation should be improved.

Hilton benefits

Environment

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3.0
A zippia user wrote a review on Apr 2021
Pros of working at Hilton

Answering calls and offering sales

Cons of working at Hilton

I loved it i moved so I had to leave

Hilton benefits

Flexible shifts

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3.0
A zippia user wrote a review on Apr 2021
Pros of working at Hilton

The connections I have made with team members and guests.

Cons of working at Hilton

The long required hours. The lack of opportunity to advance professionally. The lack of benefits offered.

Hilton benefits

The independence the position allows.

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at Hilton

I worked at Reserva del Higueron Resort and I love the work environment. I loved that I was able to work in marketing for different types of business, such as sportclub, hospitality, real estate.

Cons of working at Hilton

It was in my home city Malaga, Spain.

Hilton benefits

Connections.

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5.0
A zippia user wrote a review on Jan 2021
Pros of working at Hilton

Selling dealing with people ,diversity

Cons of working at Hilton

Reports focus on creating reports then selling

Hilton benefits

Health benefits 401k bonus

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5.0
A zippia user wrote a review on Jan 2021
Pros of working at Hilton

The people, the diversity, advancement opportunity.

Cons of working at Hilton

I loved working there. No complain

Hilton benefits

Health coverage

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4.0
A zippia user wrote a review on Nov 2020
Pros of working at Hilton

my daily tasks; working remotely

Cons of working at Hilton

uncertain about future during pandemic

Hilton benefits

discount on hotels

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4.0
A zippia user wrote a review on Oct 2020
Pros of working at Hilton

Benefits and people.

Cons of working at Hilton

Work life balance

Hilton benefits

Travel discounts, bonus structure, paid leave

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3.0
A zippia user wrote a review on Oct 2020
Pros of working at Hilton

Helping guests feel at home

Cons of working at Hilton

Understaffed, lack of communication

Hilton benefits

Finding the perfect job ear here

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4.0
A zippia user wrote a review on Oct 2020
Pros of working at Hilton

Hardwork leadership skills and team eork

Cons of working at Hilton

Manger could talk to them

Hilton benefits

Vacation time

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1.0
A zippia user wrote a review on Sep 2020
Cons of working at Hilton

The lack of company policy being followed through because of sexual harrasement. Both genders. And ignoring state and federal cdc guidelines for cleaning

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5.0
A zippia user wrote a review on Sep 2020
Pros of working at Hilton

The people! From each and every guest to all the team members. It made it fun to go to work each day.

Hilton benefits

Discount at Hilton Hotels

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5.0
A zippia user wrote a review on Aug 2020
Pros of working at Hilton

The atmosphere more like a family

Cons of working at Hilton

Work/life balance -- long hours

Hilton benefits

Being able to travel at discounted rates

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5.0
A zippia user wrote a review on Aug 2020
Pros of working at Hilton

Environment and growth, with the ability to try new avenues.

Cons of working at Hilton

Relocation to get ahead

Hilton benefits

Travel

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5.0
A zippia user wrote a review on Jul 2020
Pros of working at Hilton

Amazing boss and company culture.

Cons of working at Hilton

The hospitality industry was too susceptible to COVID-19 closures.

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2.0
A zippia user wrote a review on Mar 2020
Pros of working at Hilton

The people and guests were wonderful and I am passionate about management

Cons of working at Hilton

Ownership; lack of benefits; they did not pay bills

Hilton benefits

No benefits unfortunately

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5.0
A zippia user wrote a review on Mar 2020
Pros of working at Hilton

The benefits are great and they really like to develop and promote from within as much as possible

Hilton benefits

Team member travel discounts are amazing

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4.0
A zippia user wrote a review on Nov 2019
Pros of working at Hilton

Interpersonal exchanges with guests.

Cons of working at Hilton

Management is disorganized

Hilton benefits

Low cost hotel rooms

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2.0
A zippia user wrote a review on Nov 2019
Pros of working at Hilton

atmosphere and employees

Cons of working at Hilton

no leadership, training, and poor execution of entire operation

Hilton benefits

insurance

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5.0
A zippia user wrote a review on Oct 2019
Pros of working at Hilton

Great benefits

Cons of working at Hilton

Inconsistent

Hilton benefits

Having great Hotel benefits and also my MGR’s and co workers

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2.0
A zippia user wrote a review on Jul 2018
Pros of working at Hilton

It's a guaranteed 40 hours, we do get small tips as well

Cons of working at Hilton

Pushy supervisor, they expect us to do too many rooms in a day

Hilton benefits

The tips from the rooms we clean

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4.0
A zippia user wrote a review on Jul 2018
Pros of working at Hilton

I love the family oriented vibe Hilton embodies and there is always someone there to help you if you are not sure of something.

Cons of working at Hilton

The only thing I dislike is the pay rate, I feel like the same position in other companies pays more.

Hilton benefits

Discounted room rates at ANY Hilton property all over the world is amazing!

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Hilton salaries

7.7
Salary score
The national average salary for a Hilton employee in the United States is $31,661 per year or $15 per hour. Employees in the top 10 percent can make over $52,000 per year, while employees at the bottom 10 percent earn less than $18,000 per year.

Hilton demographics summary

9.9
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

Hilton financial performance

8.7
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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