Store Manager - #974 - Middlefield, OH
Middlefield, OH jobs
Company: Majors Management
Store Manager
Reports to: District Manager
Job Type: Full Time
The Store Manager will be responsible for all aspects of the store's team and operations. This position will be responsible for driving store profitability, managing inventory levels, recruiting and hiring talent, and providing superior guest experience.
PRIMARY RESPONSIBILITIES
Manage day-to-day store operations
Hire talent
Training and developing the team
Manage employee performance
Schedule employee shifts effectively to meet guest demand
Drive store profitability
Actively manage P&L and inventory by identifying store and category sales trends
Forecast and analyze business trends and functionality within payroll, loss prevention, and controllable expenses
Implement action plans to generate and drive additional sales opportunities
Create an organized and process-oriented environment
Communicate company objectives as necessary
Create a culture of people-first, superior guest service
Set clear expectations for team members, track results, and manage performance for continuous improvement
Schedule team members effectively to meet guest demand and deliver a superior experience while maintaining labor controls
Other duties as assigned
QUALIFICATIONS
Minimum of 1 year of retail management experience
Must have valid driver's license and MVR
The role requires flexibility in hours, including evenings/weekends/holidays, and the ability to work at least 50 hours per week, including one weekend per month
Availability to be on call 24/7
EDUCATION and/or EXPERIENCE
High School diploma or GED is required
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, walk, talk, hear, use hands to type data, operate business equipment and dial the telephone.
Store Manager - #780 - Nashville, TN
Nashville, TN jobs
Store Manager
SUMMARY: As a Store Manager, you will be responsible for all aspects of your store's team and operations. You will be responsible for driving store profitability and managing your inventory levels. You are responsible for recruiting and hiring talent, while providing training and development to retain a customer focused workforce that will consistently provide a superior guest experience, delivering on our brand promise of “Convenience You Can Trust”.
PRIMARY RESPONSIBILITIES:
Responsible for managing the day-to-day store operations, which includes hiring top talent, training, and developing your team while driving store profitability.
You will build and foster a culture where the primary focus will always be on the guests' needs and providing Convenience You Can TRUST .
Serve as a role model to team members in and outside of stores by consistently presenting a high energy, friendly attitude to team members and guests.
Actively manage your P&L and inventory by identifying store and category sales trends and implementing action plans to generate and drive additional sales opportunities to maximize performance and drive profitability.
Create an organized and process-oriented environment.
Communicate company objectives as necessary so that store team members understand how the company strategy fits into their daily operations.
Set clear expectations for team members, track results, and manages performance for continuous improvement.
Schedule team members effectively to meet guest demand and deliver a superior experience while maintaining labor controls.
Create a culture of people-first, superior guest service, and operational excellence to deliver on MAPCO brand standards. Focus on execution and creating a culture with systems and resources in store.
Practice discipline to optimize results by efficient expense spending and thorough planning.
Forecast and analyze business trends and functionality within payroll, loss prevention, and controllable expenses thereby maximizing store performance and profitability.
QUALIFICATIONS:
Must have a people first mindset; every team member and guest deserve a great experience.
Strong team building, leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management.
Skillful communicator with the ability to communicate complex issues in an easily understood manner.
Ability to plan, prioritize, and effectively deal with ambiguity in a fast-paced environment, with energy, drive, and a focus on execution.
Manage work schedules within established budgets for optimal store coverage.
Required to have a strong business acumen.
Must have a valid driver's license and satisfactory MVR.
Availability to be on call 24/7.
EDUCATION and/or EXPERIENCE:
High School diploma or GED is required.
Minimum of 1-2 years retail management experience in similar working environment
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to talk or hear, to stand, walk, and sit. They are frequently required to bend, squat/stoop, use hands to type data, operate business equipment and dial the telephone, and lift up to 40 pounds. They are on call 24/7 and may work between 50 and 60 hours a week.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.
Store Manager - #982 - Ellet, OH
Akron, OH jobs
Store Manager
SUMMARY: As a Store Manager, you will be responsible for all aspects of your store's team and operations. You will be responsible for driving store profitability and managing your inventory levels. You are responsible for recruiting and hiring talent, while providing training and development to retain a customer focused workforce that will consistently provide a superior guest experience, delivering on our brand promise of “Convenience You Can Trust”.
PRIMARY RESPONSIBILITIES:
Responsible for managing the day-to-day store operations, which includes hiring top talent, training, and developing your team while driving store profitability.
You will build and foster a culture where the primary focus will always be on the guests' needs and providing Convenience You Can TRUST .
Serve as a role model to team members in and outside of stores by consistently presenting a high energy, friendly attitude to team members and guests.
Actively manage your P&L and inventory by identifying store and category sales trends and implementing action plans to generate and drive additional sales opportunities to maximize performance and drive profitability.
Create an organized and process-oriented environment.
Communicate company objectives as necessary so that store team members understand how the company strategy fits into their daily operations.
Set clear expectations for team members, track results, and manages performance for continuous improvement.
Schedule team members effectively to meet guest demand and deliver a superior experience while maintaining labor controls.
Create a culture of people-first, superior guest service, and operational excellence to deliver on MAPCO brand standards. Focus on execution and creating a culture with systems and resources in store.
Practice discipline to optimize results by efficient expense spending and thorough planning.
Forecast and analyze business trends and functionality within payroll, loss prevention, and controllable expenses thereby maximizing store performance and profitability.
QUALIFICATIONS:
Must have a people first mindset; every team member and guest deserve a great experience.
Strong team building, leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management.
Skillful communicator with the ability to communicate complex issues in an easily understood manner.
Ability to plan, prioritize, and effectively deal with ambiguity in a fast-paced environment, with energy, drive, and a focus on execution.
Manage work schedules within established budgets for optimal store coverage.
Required to have a strong business acumen.
Must have a valid driver's license and satisfactory MVR.
Availability to be on call 24/7.
EDUCATION and/or EXPERIENCE:
High School diploma or GED is required.
Minimum of 1-2 years retail management experience in similar working environment
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to talk or hear, to stand, walk, and sit. They are frequently required to bend, squat/stoop, use hands to type data, operate business equipment and dial the telephone, and lift up to 40 pounds. They are on call 24/7 and may work between 50 and 60 hours a week.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.
Store Manager - #990 - Greenwood, IN
Greenwood, IN jobs
Company: Majors Management
Store Manager
Reports to: District Manager
Job Type: Full Time
The Store Manager will be responsible for all aspects of the store's team and operations. This position will be responsible for driving store profitability, managing inventory levels, recruiting and hiring talent, and providing superior guest experience.
PRIMARY RESPONSIBILITIES
Manage day-to-day store operations
Hire talent
Training and developing the team
Manage employee performance
Schedule employee shifts effectively to meet guest demand
Drive store profitability
Actively manage P&L and inventory by identifying store and category sales trends
Forecast and analyze business trends and functionality within payroll, loss prevention, and controllable expenses
Implement action plans to generate and drive additional sales opportunities
Create an organized and process-oriented environment
Communicate company objectives as necessary
Create a culture of people-first, superior guest service
Set clear expectations for team members, track results, and manage performance for continuous improvement
Schedule team members effectively to meet guest demand and deliver a superior experience while maintaining labor controls
Other duties as assigned
QUALIFICATIONS
Minimum of 1 year of retail management experience
Must have valid driver's license and MVR
The role requires flexibility in hours, including evenings/weekends/holidays, and the ability to work at least 50 hours per week, including one weekend per month
Availability to be on call 24/7
EDUCATION and/or EXPERIENCE
High School diploma or GED is required
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, walk, talk, hear, use hands to type data, operate business equipment and dial the telephone.
Hotel Manager
Limon, CO jobs
TWC Management, LLC is a family-owned hotel management company specializing in the operation and development of limited-service properties. Known for exceptional customer service and high-quality accommodations, TWC's hotels are top performers both in their markets and in guest satisfaction. The company is dedicated to fostering a "hospitality heart" culture among employees to enrich the guest experience. TWC values community involvement and works to make a positive impact in each of its markets.
Role Description
This is a full-time, on-site role for a Hotel Manager at our location in Limon, CO. The Hotel Manager will oversee daily operations, including managing staff, improving customer satisfaction, ensuring smooth front desk and reception activities, and maintaining high standards services. Responsibilities include implementing sales strategies, creating and managing budgets, and optimizing overall performance to achieve business objectives. The role will also involve ensuring compliance with brand and regulatory guidelines while fostering a positive and engaging environment for guests and employees.
Qualifications
Strong Customer Service and Receptionist Duties experience, with a focus on creating positive guest experiences
Expertise in Budgeting and Sales management to meet financial and operational goals
Knowledge of operations and best practices in hospitality management
Strong interpersonal and leadership skills to effectively manage and motivate a diverse team
Proficiency in hotel management software and other relevant technological tools
Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred
Previous experience in a managerial role within the hospitality industry is strongly desired
Assistant Advisor Manager
Chicago, IL jobs
We are seeking an Assistant Advisor Manager to help lead, coach, and elevate our growing Engel & Völkers network in Illinois, Southwest Michigan and Northern Indiana. This role is ideal for a high-performing, actively licensed real estate broker with 3+ years of successful production who is ready to expand into leadership while staying connected to the business they love.
At Engel & Völkers, we believe in quality, collaboration, and the power of one exceptional brand. Our Assistant Advisor Manager will play a central role in developing our talent, reinforcing our culture, and supporting Advisors as they build sustainable, high-volume businesses.
Role Overview
The Assistant Advisor Manager supports our licensed Advisors through coaching, accountability, training, and strategic guidance. You will begin by leading in the areas where you already have strength, experience, and confidence. As you progress in leadership-and as we gain a deeper understanding of your talents-you will take on broader responsibilities and ultimately oversee the full scope of the Advisor Manager role as outlined below. This position is designed as a pathway toward becoming the Broker of Record for the Shoreline region.
(Ultimate) Key Responsibilities
Advisor Coaching & Development
Provide 1:1 coaching and group training to support business growth, client service, and professional development.
Guide Advisors in using the full E&V toolkit: CRM, EV World, marketing platforms, systems, and resources.
Reinforce best practices around branding, service standards, marketing, negotiation, and lead management.
Business Performance & Accountability
Support Advisors in building consistent, sustainable production.
Lead monthly shop meetings and regular accountability sessions.
Monitor activity and performance to ensure Advisors remain aligned with E&V expectations.
Talent Support & Integration
Contribute to the recruiting strategy for growing the Shoreline and Northern Indiana Advisor team.
Evaluate potential talent and participate in recruitment.
Assist with onboarding and integration of new Advisors.
Promote a culture of collaboration, consistency, and professional excellence.
Shop Leadership
Support the Shop's operational rhythm and Advisor experience.
Serve as a trusted resource and brand ambassador.
Collaborate with leadership to strengthen systems, processes, and overall shop performance.
Support compliance by ensuring Advisors adhere to state licensing rules, brokerage procedures, and regulatory standards.
Play an active role in strengthening the Shop's operational and financial performance as you grow toward broader leadership responsibilities.
Ideal Candidate Profile
Licensed real estate broker with 3+ years of successful real estate sales experience.
A natural coach with excellent communication and mentoring skills.
Strong understanding of local market dynamics and real estate fundamentals.
Comfortable with technology (CRM, MLS, Google Workspace, marketing platforms).
Motivated by helping others succeed and building a premium, collaborative culture.
Holds an active broker license; ideally holds an Michigan or Indiana license as well.
Interested in progressing toward becoming the Shop's future Qualifying Broker / Broker in Charge.
A strong desire to grow as a leader through coaching, skill development, and hands-on experience.
What We Offer
A global luxury brand recognized for quality, exclusivity, and elevated experiences.
A culture rooted in passion, competence, and exclusivity.
A tailored leadership development plan aligned with your strengths and long-term growth into brokerage leadership.
Industry-leading tools, technology, marketing, and training resources.
A collaborative environment with strong operational and marketing support.
Structured mentorship and hands-on guidance to develop the skills required for future Broker of Record responsibilities.
Excellent benefits including health care, dental, vision, 401(k), and disability insurance.
Ready to Elevate Your Career?
If you are a proven licensed real estate broker who wants to grow into leadership and make an impact within a premium global brand, we'd love to connect.
General Manager
Franklin, TN jobs
This is an in office role that is located in the Nashville Area, relocation support available.
The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation.
Position Overview
We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in Nashville, TN. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us.
The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement.
Key Responsibilities
Lead overall operations and performance of assigned luxury apartment communities.
Drive revenue growth through effective sales leadership and business development strategies.
Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship.
Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards.
Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations.
Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level.
Qualifications
Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness.
Demonstrated ability to drive sales performance and grow business results.
Strong leadership presence with the ability to inspire, coach, and hold others accountable.
Highly competitive, goal-oriented, and motivated by results and recognition.
Exceptional communication, problem-solving, and decision-making skills.
Bachelor's degree preferred but not required.
What We Offer
Top Tier Benefits for you and your family, starting Day 1.
Total compensation: $125,000-$160,000 annually (base + bonus)
Partnership opportunities with potential equity exceeding $2 million.
An award-winning culture that emphasizes accountability, achievement, and recognition.
Career development and advancement opportunities in a high-growth organization.
Join Us
At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you.
Learn more and visit us at
careers.connorgroup.com/property-managers
General Manager
Austin, TX jobs
The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation.
Position Overview
We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in Austin, TX. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us.
The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement.
Key Responsibilities
Lead overall operations and performance of assigned luxury apartment communities.
Drive revenue growth through effective sales leadership and business development strategies.
Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship.
Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards.
Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations.
Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level.
Qualifications
Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness.
Demonstrated ability to drive sales performance and grow business results.
Strong leadership presence with the ability to inspire, coach, and hold others accountable.
Highly competitive, goal-oriented, and motivated by results and recognition.
Exceptional communication, problem-solving, and decision-making skills.
Bachelor's degree preferred but not required.
What We Offer
Top Tier Benefits for you and your family.
Total compensation: $125,000-$160,000 annually (base + bonus)
Partnership opportunities with potential equity exceeding $2 million.
An award-winning culture that emphasizes accountability, achievement, and recognition.
Career development and advancement opportunities in a high-growth organization.
Join Us
At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you.
District Manager
Baltimore, MD jobs
Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes.
With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, three Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III.
Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others.
Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables.
Position Overview:
The District Manager will act as the business owner to lead and grow our portfolio of stores in their assigned region. This role will take ownership in the growth and profitability of the specific district operations, while providing and promoting the leadership, vision, and direction of the company within it's market.
Essential Responsibilities:
· Develop and implement plans to achieve sales goals and optimize the portfolios NOI;
· Enable and drive strong operational performance of the assigned portfolio of businesses;
· Inspire, lead, develop the team;
· Monitor and improve sales, cost management, employee management and safety;
· Identify and drive opportunities to improve business performance;
· Enforce all company policies, procedures and code of ethics;
· Manage employee performance including hiring, termination, discipline, development and management;
· Manage escalations and approvals in a timely and thorough manner.
Qualifications
· Bachelor's degree in business or related field preferred; Associate degree or equivalent experience required;
· Minimum of five (5) years multi-unit retail sales/service operations leadership experience preferably from the Storage industry;
· Excellent communication, interpersonal and motivational skills;
· Demonstrated experience in building “ownership” and accountability in a team
· Strong analytical and problem-solving abilities;
· Able to prioritize multiple projects and deal with numerous interruptions;
· Work well under pressure, meeting deadlines consistently;
· Able to work independently with minimal supervision and lead 20-35+ employees;
· Computer skills: Solid understanding of the Microsoft suite of products;
· Willing to work a flexible schedule, including weekends.
· Must be able to perform some of the physical requirements of the job (ability to lift 50lbs);
· Valid state driver's license and reliable transportation;
· Ability to travel within the district and to other designated locations as directed by the company.
Compensation
· Competitive rate of pay and a generous benefits program
· Participation in company's performance-based incentive program(s)
· Medical, dental, vision, life, short-term disability, and long-term disability insurance program
· Paid vacation time; paid sick time; paid holidays
Equal Opportunity Employer Statement
Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
General Manager
Fostoria, OH jobs
We are seeking an experienced General Manager to lead daily warehouse operations. The General Manager is responsible for driving performance across labor, productivity, quality, and safety while ensuring compliance with company standards and regulatory requirements. This role demands a hands-on leader with strong operational expertise, financial acumen, and the ability to inspire and develop teams.
Key Responsibilities
Lead and manage all warehouse staff, including recruiting, training, scheduling, coaching, and performance management.
Establish clear performance expectations; monitor, appraise, and review employee contributions.
Oversee operational systems, processes, and infrastructure, continuously seeking opportunities for efficiency and improvement.
Develop and execute action plans to meet production, quality, and customer service standards.
Partner with Corporate Operations to create and implement policies, procedures, and processes for receiving, storage, inventory, and shipping.
Analyze workflows, labor, space, and equipment needs; implement improvements to maximize efficiency.
Ensure warehouse performance meets or exceeds KPIs, including on-time delivery, accuracy, and inventory turnover.
Maintain a safe work environment by enforcing safety standards and ensuring compliance with OSHA and other regulations.
Serve as the primary contact for customer issues related to service, equipment, or onsite incidents, driving resolution and process improvements.
Monitor and report on financial performance, identifying cost-saving opportunities and operational efficiencies.
Collaborate with inventory management to optimize utilization, maintain accurate data, and reduce costs.
Lead and support department managers and supervisors, ensuring alignment with organizational goals.
Qualifications & Skills
Strong communication skills (verbal and written).
Proficiency in Microsoft Word, Outlook, and Excel; experience with Warehouse Management Systems (WMS).
Proven leadership experience in warehouse or distribution operations.
Strong organizational, conflict management, and multitasking skills.
Ability to travel between Midwest locations as required.
Physical & Work Environment Requirements
Prolonged sitting with occasional lifting, climbing, crouching, or kneeling.
Standard warehouse environment with exposure to heavy machinery, noise, and fluctuating temperatures.
Combination of indoor and outdoor work as needed.
Full-time role, typically Monday-Friday, with flexibility for weekends or after-hours when required.
EEO Statement
Findlay Tall Timbers Distribution Center is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, citizenship status, disability, veteran status, genetic information, or any other protected category.
Senior Retail Operations Manager
Baltimore, MD jobs
The Senior Retail Operations Manager serves as the second-in-command for retail operations at a at Baltimore/Washington International Airport (BWI) partnering with the Director to drive commercial success and operational excellence. This leadership role takes ownership of day-to-day operations management, team development, and performance optimization while ensuring superior customer service delivery and maintaining key stakeholder relationships across the retail portfolio.
Essential Functions:
Partners with Director of Operations to establish and execute fiscal revenue, expense, and profit goals; monitors KPIs and performance metrics across all retail locations to ensure achievement of budgeted targets and operational standards
Leads daily retail operations across all locations with full accountability for operational excellence, compliance with company policies, and achievement of performance metrics while serving as primary operational decision-maker in Senior Director's absence
Implements Standard Operating Procedures (SOPs) across airport retail operations by conducting regular operational reviews, ensuring management and staff execute opening/closing procedures with full accountability for operational standards, and supporting ACDBE partner collaboration on reporting and certification processes; ensures subordinate management teams maintain consistent adherence to operational protocols while monitoring SOP effectiveness and recommending operational improvements to Director of Operations based on performance data and field observations
In collaboration with the Director of Operations, develops and implements comprehensive action plans to optimize sales performance by store, category, and brand; conducts regular operational reviews and communicates strategic initiatives to management teams
Oversees implementation of daily timekeeping review processes; monitors overtime trends and labor cost performance across assigned areas to ensure compliance with company policies and labor regulations
Assists with making hiring, termination, advancement, and promotion decisions for retail management and associates while promoting company brands as employer of choice and ensuring diversity and inclusion execution across operations
Ensures all company and brand standards, visual merchandising requirements, safety guidelines, and operational procedures are consistently executed across retail operations with full compliance accountability
Provides leadership development, performance coaching, and guidance to retail management teams while fostering employee engagement and supporting comprehensive career advancement initiatives
Manages inventory control, merchandise receiving processes, vendor relationships, and supply chain coordination to ensure optimal stock levels, product availability, and cost-effective operations
Collaborates with brand partners to maintain brand compliance, execute promotional initiatives, and implement marketing programs with measurable business impact
Resolves complex operational challenges and customer issues using sound business judgment while maintaining authority for significant operational decisions and escalating complex matters
Ensures display areas maintain superior visual appeal according to brand standards, optimizes equipment functionality, and maintains store presentation that exceeds customer expectations and drives revenue
Monitors market trends, competitive landscape, and consumer behavior to inform operational strategies while ensuring compliance with category management principles and retail space optimization
Leads cross-functional collaboration with Supply Chain, Commercial, and Marketing teams to optimize store assortments and marketing support while developing comprehensive training programs for operational procedures
Reporting Relationship & Role Information:
The position reports to the Director of Retail Operations of their assigned location
The Senior Retail Operations Manager position is expected to work a varied and rotating schedule to be on site on various operating days and hours each week; some opening shifts, during some busy day parts, and during some closing shifts to monitor staff work activities during these different days and times
Minimum Qualifications, Knowledge, and Skills:
Education and Experience: The combination of education and professional experience must exceed 6 years:
In a leadership role: Requires 2 years of experience supervising a team of operations professionals engaged in executing retail operations programs
In a technical role: Requires 6 years of experience engaged in delivering retail operations programs
A bachelor's degree in a program related to the functional area can count for 3 of the 6-year requirement
Specialized Training:
Training that leads to knowledge of all applicable federal, state, and local safety and health standards, and all procedures and protocols to comply with retail compliance requirements
Understanding of visual merchandising principles, inventory management systems, and brand standards
Specialized Skillset/Competencies/Traits:
Knowledge of retail or consumer goods industry with understanding of travel retail concepts and multi-brand environments
Demonstrates team management, delegation and issue resolution skills and the ability to manage multiple, conflicting, and concurrent priorities in a fast-paced retail environment
Demonstrates knowledge of company policies and products, service, quality, equipment and retail operations standards, or able to demonstrate this knowledge within a reasonable time from hire or promotion
Strong understanding of visual merchandising, inventory management, brand compliance, and customer service excellence
Business acumen and the mindset required to understand the long-term implications of retail operational planning and to advance the organization's goals
Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances in a retail environment
Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading retail teams to achieve common goals
What we offer:
Competitive Salary Range: $87,732-$106,342 annually
Daily Pay
20% off Hudson Employee Discount
Medical/Dental/Vision Insurance
Paid Time Off
Various Personal and Parental Leave Programs
Company Paid Life Insurance
Retirement Programs & Matching Employee Contributions: 401K & RRSP
Employee Recognition & Anniversary Programs
Training, Development, and Growth Opportunities
Tuition Assistance & Scholarship Programs
Disclaimer:
All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis.
Dufry, Hudson, and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
General Manager - Oakland, CA
Oakland, CA jobs
General Manager - Owner-User Urban Office Campus
This position is based onsite in Oakland, California and requires the employee to live within reasonable commuting distance. Candidates outside the Bay Area will not be considered.
The General Manager is responsible for the full scope of operations and workplace experience at a premier, owner-occupied Class A office project, that serves as the company's corporate headquarters. In this unique role, the General Manager serves as both the steward of the asset for ownership and the primary partner to the owner-occupier, ensuring that the building operates seamlessly, efficiently, and at the highest standards of service. This position blends professional property management expertise with a hospitality-driven approach, delivering an exceptional environment that supports the owner's business, its employees, and its long-term investment objectives.
Key Responsibilities
Owner-User Service & Workplace Experience
Act as the primary on-site liaison with the owner's leadership, facilities, and employee engagement teams.
Anticipate and address operational needs that directly impact the owner's employees, ensuring a comfortable, safe, and productivity-enhancing environment.
Develop and manage programs, amenities, and workplace initiatives tailored to the unique requirements of the owner-user.
Maintain proactive communication with ownership regarding building performance, upcoming needs, and opportunities for improvement.
Operations & Building Management
Oversee all aspects of daily building operations including engineering, maintenance, security, janitorial, and sustainability initiatives.
Oversee maintenance of building systems and infrastructure at peak performance to support continuous business operations.
Provide oversight of lease administration and tenant relations for any tenants of the owner-occupier, ensuring compliance, effective communication, and strong landlord-tenant relationships.
Work with owner representative and facilities teams to implement and execute preventative maintenance schedules and to manage capital improvements and modernization projects.
Ensure all spaces-both front-of-house and back-of-house-reflect the owner's standards of quality and professionalism.
Financial & Asset Stewardship
Oversee the development and management of the property's annual operating and capital budgets, balancing fiscal discipline with the owner's business needs.
Provide regular reporting and insights on building operations, expenses, and long-term asset planning.
Partner with ownership on forecasting, major capital planning, and alignment of building operations with corporate goals.
Leadership & Vendor Oversight
Lead, train and mentor on-site staff with a culture of accountability, professionalism, and hospitality.
Negotiate, manage, and monitor contracts with vendors to ensure high-quality, cost-effective service delivery.
Establish and enforce service-level standards consistent with both property management best practices and ownership's expectations.
Compliance & Risk Management
Ensure building operations and vendors meet all applicable regulatory, environmental, and safety standards.
Serve as the primary coordinator for safety, security, and emergency preparedness programs.
Maintain and update risk management procedures that safeguard both the business operations of the owner-occupier and the long-term value of the asset.
Qualifications
Bachelor's degree in Business, Real Estate, Facilities Management, or related field.
7+ years of commercial property management experience, ideally including direct oversight of single-tenant or corporate headquarters environments.
Strong operational and financial management skills, paired with a service-oriented mindset.
Exceptional communication skills and the ability to build trust with ownership and corporate leadership.
Proficiency with property management systems (Yardi, MRI, etc.) and Microsoft Office Suite.
Professional designations such as RPA, CPM, or LEED AP preferred.
Must have a California Department of Real Estate License
Core Competencies
Owner Partnership - Serves as a trusted advisor to ownership, aligning property operations with corporate strategy.
Hospitality-Driven Leadership - Engages with ownership and enhances the workplace experience for employees in a manner that demonstrates service excellence.
Operational Rigor - Manages the building with discipline, foresight, and attention to detail.
Hands-On Stewardship - Maintains a visible presence in daily operations to ensure quality and responsiveness.
Strategic Alignment - Balances immediate operational needs with long-term investment and asset performance goals.
Note: We kindly ask that recruiting agencies do not contact the company or its employees regarding this position. Unsolicited resumes from third parties will not be accepted.
Operations Manager
Chicago, IL jobs
Operations Manager - Top Real Estate Team (Chicago)
About the Role:
IKGroup at Jameson Sotheby's Cityhub is looking for a highly proactive, detail-obsessed, experienced Operations Manager with a real estate background. This person will take full ownership of day-to-day operations so our top-producing broker can stay focused on what matters most-clients, deals, and growth.
Responsibilities:
Own and manage all daily operational tasks-anticipating needs before they arise.
Coordinate vendors and service providers (e.g., stagers, cleaners, photographers, movers).
Oversee listing preparation and ensure properties are photo-ready, show-ready, and launch on time.
Manage and streamline communication across the team, ensuring nothing falls through the cracks.
Track and follow up on all active deals, ensuring deadlines and contingencies are met.
Maintain and update internal systems, checklists, and processes for maximum efficiency.
Handle inbox triage - filtering and responding to operational and logistical questions.
Be the first point of contact for vendors, contractors, and service providers.
Assist with marketing coordination (print orders, open house prep, listing packages).
Provide weekend coverage for critical tasks, emergencies, or show prep.
Work closely with the lead broker to identify operational gaps and implement solutions without waiting for direction.
Qualifications:
Minimum 3+ years of experience in a real estate operations, transaction coordination, or team management role.
Deep understanding of real estate workflows (listings, contracts, closings).
Licensed or willing to obtain a license preferred.
Exceptional attention to detail and organizational skills.
Comfortable making decisions and taking ownership.
Tech savvy (CRM, MLS, digital marketing platforms).
Able to work weekends and off-hours when needed.
Thrives in a fast-paced, high-stakes environment.
Compensation:
Competitive base salary + performance-based bonuses.
Growth potential in a top-producing luxury real estate team.
Retail Multi Unit Manager
Norfolk, VA jobs
Retail Multi-Unit Manager
Grow
With
Us! Hudson is North America's leading travel retailer. For over 30 years, we've been meeting the needs and desires of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.
The Retail Multi-Unit Manager provides operational leadership at Norfolk International Airport - supporting the Director of Operations. This role ensures all retail stores within the airport maintain exceptional standards for cleanliness, staffing, operational readiness and financial performance by holding management accountable for results.
Salary Range: $62,780 - $76,000
Key Responsibilities:
Ensure all stores are prepared for next-day opening and that management executes all opening and closing procedures.
Support the Director of Operations in achieving financial performance targets by monitoring sales, controlling expenses, and maximizing profitability.
Oversee planned maintenance and address repair needs promptly to maintain operational standards.
Schedule managers to ensure leadership coverage during all operating hours; interview and make hiring, termination, and advancement decisions within the zone.
Hold management accountable for onboarding/offboarding processes and compliance with training requirements.
Champion employee engagement, diversity, and inclusion initiatives; provide coaching and development to build high-performing teams.
Analyze operational data to monitor zone performance; collaborate with DO/Senior DO on strategic initiatives and financial decisions.
Ensure accurate ordering, receiving, and stocking of merchandise; train teams on proper inventory procedures.
Oversee planogram execution, visual merchandising standards, and seasonal resets across all stores.
Monitor inventory levels, turnover rates, and shrink; implement controls to minimize loss.
Ensure management and staff are proficient in POS, inventory management, scheduling systems, and other retail technology platforms.
Monitor and maintain retail equipment; schedule routine service and repairs as needed.
Drive adoption of new retail technologies to improve efficiency and customer experience.
Maintain working knowledge of brand standards, lease agreements, and landlord relations.
Implement marketing programs and promotional activities; ensure compliance with brand campaigns.
Resolve escalated customer and associate issues using sound judgment; provide feedback and coaching to subordinate leaders.
Ensure compliance with all federal, state, and local safety and health standards.
Train managers and staff on wellness protocols and safety procedures; maintain audit readiness.
Qualifications:
Bachelor's degree in Business Administration, Retail Management, Marketing, or related field (preferred; counts for 3 of the 6-year requirement).
Minimum 6 years of retail operations experience, including 2 years in multi-unit leadership roles.
Proven success managing up to $10M revenue portfolios and leading teams across multiple retail concepts.
Technical Skills
Proficiency in retail technology platforms including POS systems, inventory management software, scheduling systems, and reporting tools.
Strong knowledge of inventory management, planogram execution, and visual merchandising standards.
Ability to analyze retail KPIs such as sales per square foot, inventory turnover, shrink rates, and customer conversion metrics.
Familiarity with category management, retail space optimization, and seasonal merchandising strategies.
Competencies
Operational Leadership: Drives execution across multiple stores to achieve financial and service goals.
Financial Acumen: Interprets P&L and KPIs to deliver sustainable growth and profitability.
People Development: Builds positive work environments through coaching, mentoring, and leadership.
Customer Focus: Ensures superior service and brand compliance across all locations.
Strategic Thinking: Anticipates challenges and implements solutions to complex operational issues.
Change Leadership: Champions technology adoption and process improvements to enhance efficiency.
Schedule & Reporting
Reports directly to the Senior Director or Director of Operations.
Works a varied, rotating schedule, including early mornings, peak periods, and closing shifts to ensure operational oversight.
Weekend and holiday availability required based on business needs.
Regular on-site presence across store locations to maintain standards and engage leadership teams.
Please Apply: ***************************************************************************************
Concierge Supervisor, The Americana at Brand
Glendale, CA jobs
The Concierge Supervisor, Americana at Brand, plays a pivotal role in overseeing the Concierge team, ensuring the delivery of exceptional service, and maintaining a seamless experience for residents, guests, and visitors across our multifaceted property.
ESSENTIAL FUNCTIONS
Supervise and lead the Concierge team, ensuring consistent adherence to luxury service standards and operational guidelines.
Oversee day-to-day Concierge operations, including scheduling, task assignments, and shift coverage.
Train, mentor, and support Concierge staff in delivering exceptional, personalized service and maintaining comprehensive property knowledge.
Foster a culture of hospitality excellence by modeling best-in-class service behaviors and actively coaching team members in real-time.
Act as a point of escalation for complex guest or resident inquiries, complaints, or service requests, resolving them with professionalism and urgency.
Develop and maintain a deep understanding of The Americana at Brand, including tenants, events, promotions, and amenities to ensure the team can make timely and informed recommendations.
Proactively research and communicate weekly updates about City of Glendale happenings, seasonal events, and top attractions across Los Angeles to enrich guest and resident experiences.
Organize regular knowledge-sharing sessions and curated experiences (e.g., local tours, vendor presentations) to keep the Concierge team informed and inspired.
Coordinate and collaborate with various departments (Security, Operations, Valet, Leasing, Marketing) to ensure seamless and cohesive guest experiences.
Ensure up-to-date and accurate documentation of property information, Concierge logs, SOPs, and guest preferences.
Assist in developing, enhancing, and implementing training programs focused on hospitality etiquette, problem-solving, local awareness, and brand voice.
Monitor service interactions and performance standards through direct observation, guest feedback, and reporting metrics.
Maintain compliance with property policies, safety protocols, and standards of conduct.
Handle administrative duties including performance evaluations, coaching plans, payroll oversight, and reporting for the Concierge team.
MINIMUM REQUIRED QUALIFICATIONS
Excellent communication, interpersonal, and leadership skills.
Proven ability to effectively manage and motivate a team.
Strong organizational skills with attention to detail.
Ability to handle escalated situations with professionalism and tact.
Prior supervisor or team leadership experience, in a customer-facing role.
Flexibility to work varied schedules, including weekends and holidays as needed.
Proficiency in MS Office Suite and familiarity with property management systems/software.
Minimum 3 years of experience in hospitality, property management, or related field
Caruso is an equal opportunity employer. We celebrate a diverse and inclusive workforce that reflects the communities we serve. We believe that diversity of thought, background, and experience makes us stronger and more innovative. We do not discriminate against any employee or applicant for employment and comply with all applicable laws providing equal employment opportunities. We foster a workplace where everyone feels welcome, respected, and valued. We are committed to creating a workplace where everyone can thrive.
Showroom Manager-Washington DC
Washington, DC jobs
The ideal candidate will live in close proximity to the DC area.
Reports To: Regional Vice President
Showroom Managers play a crucial role in overseeing the operations and ensuring exceptional customer experiences within our showroom. Your primary focus will be on fostering a positive experience for our customers and guests, coordinating and communicating effectively with the sales team, and supporting the regional team to drive sales through effective client engagement strategies. A passion for customer service and a keen eye for detail is a must for this role.
Assists regional sales team members with all requests while in the showroom. Maintains the showroom and ensures that all resources (samples/literature/premiums), critical in closing sales opportunities, are current and available. Assists sales team in preparation of presentation folders, PowerPoint presentations, bid packages, spreadsheets, etc. Serves as Teknion ambassador to the business community. Integrates as a team resource dedicated to driving sales. May assist with the budget pricing, accurate specifications, quotations, for Teknion products. Works with Teknion field sales personnel, architects, designers and dealers.
Essential Job Duties and Responsibilities
Greets and presents products to all walk-in customers and/or scheduled visitors.
Handles all calls received from end user customers, dealers, architects and designers, and Teknion personnel. Handles all incoming deliveries.
Maintains a clean and orderly showroom.
Contacts installers to fix, change and install products.
Contacts building owner for maintenance.
Contacts contractors for plumbing, heating/cooling and electrical problems.
Maintains adequate supplies for showroom and refreshments for clients.
Works with Teknion Showroom Facilities Manager for new products and displays. Coordinates disposal of old products and displays. Organizes samples, literature, and premiums and track items on loan from showroom, keeps library reflective of current product. Tracks monthly showroom expenditures. Provides monthly petty cash report.
Assists Regional Vice President, Regional Managers, A&D Managers, and dealers, architects and designers with day-to-day sales activities including the assembly of presentation materials.
Answer questions from dealers and design community regarding products, pricing, ship dates and other general information.
Arranges and coordinates travel for clients as required.
Arranges for catering services for events.
Assists with planning events for design community and clients.
Participates in industry events and membership meetings.
Maintains prompt, reliable and regular attendance.
Additional Job Duties and Responsibilities
Provide additional higher-level support to the sales process such as more active involvement in presentations.
Ability to support team with design help.
Perform additional tasks as requested by Regional Vice President and sales team.
Experience, Skill and Educational Requirements
Bachelor's degree (B. A.) from four-year college or university; or 2-4 years related experience and/or training; or equivalent combination of education and experience.
Previous experience in a client-facing role, preferably in hospitality or similar industry.
Excellent written and verbal communication skills.
Excellent Computer skills (Word, Excel, Power Point)
Detail orientation, highly organized.
Ability to multi-task and manage several deadlines.
Basic understanding of design process.
Interest in supporting, and perhaps one day joining, the Sales function of the business.
Outgoing personality.
Ability to work independently and be self-directed.
Auto-ApplyShowroom Manager
New York jobs
Application due
Seniority Level
Job Functions
Industry
Chemicals
At Hempel, you're welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other.
We're on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company - and be part of the solution by contributing to our global impact.
At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work. We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents, we can achieve great things, together.
Auto-ApplyShowroom Manager
New York, NY jobs
Application due
Seniority Level
Job Functions
Industry
Chemicals
At Hempel, you're welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other.
We're on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company - and be part of the solution by contributing to our global impact.
At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work. We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents, we can achieve great things, together.
Auto-ApplyAssistant Manager
Oswego, IL jobs
Job Description
Hiring immediately!!!
Marquette Management, Inc. *************************** one of the nation's most innovative property management company, is seeking out an experienced assistant manager in Oswego, IL, Duties include A/R, A/P, collections, leasing, amazing customer service and strong computer skills. Candidates must be self-motivated, organized, detailed oriented team players who are willing to go the extra mile. Knowledge of Yardi, CRM, Excel, Word a plus.
Outstanding benefits package:
401K + Matching
Medical, Dental and Vision insurance, STD, Life Insurance
Paid Time Off
13 Paid Time Off Holidays/Community Service Day/Cultural Diversity Day
Starting wage $25.00 - $27.00/HR based on experience
Commissions
10% Bonus based on base salary, subject to performance, paid quarterly
Exceptional training programs and numerous opportunities for advancement
SIX MOST IMPORTANT JOB FUNCTIONS
SELF MOTIVATED
ORGANIZED
ABILITY TO WORK WELL WITH OTHERS
PROBLEM SOLVER
FOCUSED
ABILITY TO MAKE WORK FUN
SKILLS AND ABILITIES
ACCOUNTS RECEIVABLE
ACCOUNTS PAYABLE
COLLECTIONS
LEASING
CUSTOMER SERVICE
If you are still interested in Marquette after viewing **************************** , text AssistmanagerEM, at ************ to make your MARQ with Marquette. Come join Marquette's environment of excitement, personal fulfillment, and unique culture!
We believe in equity. We celebrate the unique backgrounds and lived experiences of our employees. We value the differences that continue to make us the most authentic versions of ourselves in our professional and personal lives. We strive to provide a safe and supportive environment where people from all walks of life can thrive, making us the best place to work, live, and invest.
We want employees that will work WITH US, NOT FOR US.
Assistant Manager
Naperville, IL jobs
Job Description
Hiring immediately!!!
Marquette Management, Inc. *************************** one of the nations most innovative property management company, is seeking out an experienced assistant manager in Lake Bluff, IL. Duties include Leasing, A/R, A/P, Bank Recs, F/S prep and strong computer skills. Candidates must be self-motivated, organized, detailed oriented team players who are willing to go the extra mile. Knowledge of Yardi, Excel, Word a plus.
Outstanding benefits package:
401K + Matching
Medical, Dental and Vision insurance, STD, Life Insurance
Paid Time Off
13 Paid Time Off Holidays/Community Service Day/Cultural Diversity Day
Starting Salary $58,000-$62,000 based on experience
Commissions
10% Bonus based on base salary, subject to performance, paid quarterly
Exceptional training programs and numerous opportunities for advancement
SIX MOST IMPORTANT JOB FUNCTIONS
1. SELF MOTIVATED
2. ORGANIZED
3. ABILITY TO WORK WELL WITH OTHERS
4. PROBLEM SOLVER
5. FOCUSED
6. ABILITY TO MAKE WORK FUN
SKILLS AND ABILITIES
1. ACCOUNTS RECEIVABLE
2. ACCOUNTS PAYABLE
3. FINANCIAL PREPARATION
4. BANK RECONCILIATION
5. COLLECTIONS
6. VENDOR COMPLIANCE
7. MONTH END
8. LEASING
If you are still interested in Marquette after viewing **************************** , text assist LB at ************ to make your MARQ with Marquette. Come join Marquette's environment of excitement, personal fulfillment, and unique culture!
We believe in equity. We celebrate the unique backgrounds and lived experiences of our employees. We value the differences that continue to make us the most authentic versions of ourselves in our professional and personal lives. We strive to provide a safe and supportive environment where people from all walks of life can thrive, making us the best place to work, live, and invest.
We want employees that will work WITH US, NOT FOR US.