Hoag jobs in Irvine, CA - 521 jobs

Primary Duties And Responsibilities Under general supervision, the Stationary Engineer operates and maintains equipment in both the Cogen plant and the power plant for Hoag Hospital and its affiliates (the “Organization”); this equipment includes, but is not limited to: steam boilers centrifugal chillers absorption units flare primary & emergency electric generators pumps compressors refrigerators HVAC equipment The Stationary Engineer will represent the Organization by projecting an image of professionalism in communication, appearance and conduct while supporting the mission of the Plant Operations department for the Organization. Participates in the continuous quality improvement process. Maintains a working knowledge of Plant Operations standard operating procedures, including the use of specialized instrumentation, Quality Control requirements, and preventative maintenance. Education and Experience High school diploma or equivalent preferred Trade, technical or military school training in Plant Operations Minimum of three (3) years experience in a plant operations/maintenance position including military service, preferably within an acute healthcare system environment Knowledgeable in the use of a variety of physical plant equipment, hand and power tools Knowledge of physical plant equipment, operation and repair Knowledge of body mechanics, safety measures and infection control, ability to follow instructions, section specific test information and instrumentation License Required: Current CA driver's license required for local travel License Preferred: Unlimited Steam Engineer's license Certifications Required N/A Certifications Preferred N/A

Specialization: Neurosurgery Neurosurgical team in Riverside, California is seeking a PA or NP to join a busy and growing practice Qualified Candidates: Board Certified Physician Assistant or Nurse Practitioner Certification Day shift coverage Surgical First Assist experience is preferred Our levels of expertise include, Intracranial: trauma, brain tumors, general vascular, shunts and drains, and stroke care when needed. Spine: comfortable with acute spine fracture mgt (cervical, thoracic, and LS spines) at a minimum the surgical treatment of unstable burst fx.s, Neurosurgical management of Degenerative Spine disorders. (We have both Stryker Q-guidance and Medtronic Stealth O-arm neuronavigation systems). Our group has Complex/deformity (adult and pediatric) spine, Functional (DBS), and Pituitary Neurosurgeons/strong ENT alliance with skull base specialists on board and are available for collaboration and joint management as needed. Job Description: Assist with rounding on inpatient service and coordinating care with other service lines First assist in OR Assist in outpatient setting with pre-operative evaluations and post-operative care Incentive/Benefits Package: Exceptional base salary plus bonuses Comprehensive benefits package including health insurance and a 401k Relocation assistance Salary range is 140K-180k About Riverside Community Hospital: Located in the Greater Los Angeles area, Riverside Community Hospital has been a leader in the Inland Empire since 1901. The 542-bed acute care facility specializes in trauma, cancer care, neurosurgery, orthopedics, general surgery, cardiology, stroke intervention and so much more. By combining skilled caregivers with the latest state-of-the-art technology, Riverside Community Hospital delivers world-class healthcare close to home. Riverside Community Hospital is proud to have been named One of the Nation?s Top 250 Hospitals three years in a row by Healthgrades. The facility has had multiple expansion projects to be able to continue to provide exceptional care to the community and is one of Riverside County?s only STEMI receiving centers. Riverside Community Hospital is a fully accredited Chest Pain Center and DNV Comprehensive Stroke Center, encompassing the full spectrum of stroke care. The hospital is known for providing expert care in the following services: Level I Trauma Center with helipad, providing access to higher acuity services for the surrounding rural communities up to 200 miles away Complex and minimally invasive surgical services with robotics including general surgery, orthopedics, neurosurgery, cardiovascular and thoracic, colorectal, gynecology, urology Comprehensive cardiac services including structural heart, electrophysiology and an advanced cardiogenic program Extensive women?s and children?s services; including high-risk OB care and a Level III NICU Certified joint replacement program and perinatal care program accredited by The Joint Commission Multi-faceted oncology services with a full care team of specialists Expert critical care units including surgical, cardiovascular, medical, neonatal and neuro intensive care units for higher level of care Part of HCA Healthcare, a network of more than 185 hospitals and 2,000 sites of care in 21 states and the United Kingdom 220 residents in fellows spanning a dozen specialties in HCA Healthcare?s largest Graduate Medical Education program A Top 50 Cardiovascular Hospital by Premier Inc. For more information, visit *********************************** Riverside, California ? located in Southern California and the most populous city in the Inland Empire, Riverside is just 55 miles east of downtown Los Angeles and a 55-minute drive to some of Southern California?s most popular beaches. It is known as the birthplace of the California Citrus industry and home to both the famous Mission Inn Hotel and Spa and Mount Rubidoux, a popular attraction providing panoramic views of the city at its summit. Rich in history and outdoor adventures to discover, Riverside allows its residents to take full advantage of all that Southern California has to offer.

Call Center Representative/Call Agent II - (MEM009444) Description Title: Call Center Representative/Call Agent II Department: Navigation Center Status: Full Time Shift: Variable/Predominantly Remote (8hr. shifts, between 7am - 9pm) 1 weekend day per month required *Predominantly Remote, after training* Pay Range: $22.89/hr - $33.18/hr NOTE: MUST demonstrate flexibility/availability to work on weekends and adapt to varying days off in each schedule rotation. At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in healthcare. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork. Purpose Statement / Position Summary To be the first reliable point of contact for Patients, Families and Providers. Providing the Simply Better MemorialCare Experience in every interaction with guests and colleagues. Essential Functions and Responsibilities of the Job · Deliver the Simply Better MemorialCare Experience in every interaction with Patients, Families, Providers and Colleagues. · Prioritize service and customer experience within each interaction. · Ensure unforgettable guest experiences through unmatched service. · Demonstrates strong guest-focused engagement over the phone, email, and chat. · Demonstrates effective communication, interpersonal, written and verbal skills. · Strong organizational skills. · Must be able to multi-task and maintain calm demeanor. · Must possess problem resolution and follow through skills. · Knowledge of managed care and the business segments. · Knowledge and ability to schedule reservations for patients/family. · Be at work and be on time. · Follow company policies, procedures and directives. · Interact in a positive and constructive manner. · Prioritize and multitask. Must be able to work on site and train new hires as needed. Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards. Qualifications Experience · 2-4 years customer service experience or other related guest-focused engagement preferred. · Call center experience necessary in a fast-paced setting. · Excellent computer and typing skills are necessary. Use and knowledge of Windows, Microsoft Office, and Outlook (operates PC with speed and accuracy) · Strong knowledge of medical terminology required. Must demonstrate proficiency in scheduling with minimal errors while meeting the department's metrics on a consistent basis. · Spanish speaking a plus. Education · High School diploma, GED required. Primary Location: United States-California-Fountain ValleyWork Locations: MCSS-MemorialCare Shared Svcs 17360 Brookhurst Fountain Valley Fountain Valley 92708Job: Custmr Srvc,Patient Rel,ReceptOrganization: MemorialCare Health ServicesSchedule: Full-time Employee Status: RegularJob Level: StaffJob Posting: Jan 29, 2026, 9:00:20 PMShift: VariableDepartment Name: MemorialCare Navigation Center

When you join the Huntington Hospital team, you are aligning yourself with an organization whose values drive our philosophy of compassionate community care. Over the past 129 years, we've grown from a small 16-bed hospital to a nationally recognized healthcare leader with 619 beds. As part of our commitment to providing equitable, high-quality care to all members of our community, we embrace differences and work hard to create a place of belonging for our patients and our employees. When you join the Huntington family, you'll be empowered to enact change that continuously improves our ability to deliver world-class care, with kindness and dignity, to all who need it. Internal Workers - Please log into your Workday account to apply Huntington Hospital Employee Login Expectations: Under the supervision of the Clinical Supervisor, provides case finding, consultation, and care management services to disabled and older adults and their families in home and community-based settings in order to preserve health, maintenance of function and continued independence through assessing needs, monitoring quality of care, and providing education, advocacy and support. This position requires flexibility of hours. EDUCATION: Bachelor's degree or Masters degree in Social Work from an accredited university required. EXPERIENCE/TRAINING: Minimum two (2) years of experience after graduation working with older adults and/or adults with disabilities SKILLS: Clinical assessment skills, knowledge of community resources and public benefits, ability to work with a multidisciplinary team and with clients/families in the home setting and by telephone. Knowledge of aging programs for seniors and/or adults with disabilities. Computer skills including Microsoft Office or equivalent and ability to learn and utilize specialized software with training and support. Job Title: Social Worker - BSW_Residential Care Program Department: Residential Care Program Shift Duration: 8 Primary Shift: Days Time Type: Full time Location: 100 W California Blvd, Pasadena, CA 91105 Pay Range: The estimated base rate for this position is $74,880.00 - $112,320.00. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions.

Title: Contract Administrator Department: Materials Contracting Status: Full Time Shift: Hybrid Pay Range: $85,467.20 - $123,884.80/annually At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in Healthcare. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation and teamwork. Position Summary Under minimum supervision, support the Contracting team by performing technical, administrative, contractual and basic data analysis duties, which require frequent independent judgment and thorough understanding of applicable systems, programs, processes, policy and procedures. Duties include management and maintenance of an electronic contract management systems, creating and developing work performance, spend and savings reports, tracking department work progress, utilizing electronic tools, assisting with project management duties, planning and organizing meetings/team events, record keeping, calendaring, contract review and negotiation and monitoring and managing department metrics. Essential Functions and Responsibilities of the Job * Perform with a high level of organization, with attention to detail * Understand, learn, manage and maintain an electronic contract management system * Build, manage and maintain high-level metric tracking worksheets * Manage, organize and make visible data that assists the Contracting team with key decision-making * Competently articulate and communicate, both verbally and in writing, complex issues to upper-level management, colleagues, agencies and vendors * Meet deadlines, set reasonable ETAs and Perform time sensitive tasks * Build Powerpoint slide decks * Perform live training * Plan and organize meetings and team events * Scribe meeting minutes and keep diligent records of decisions and action items * Conduct light Outlook calendaring tasks for Contracting team, as needed * Be at work and be on time * Follow company policies, procedures and directives * Interact in a positive and constructive manner * Prioritize and multitask * Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards. Minimum Requirements Qualifications/Work Experience: * Minimum 3-years of experience working with a Contract Management System * Must have knowledge and experience working in a supply chain management department * Must have some experience managing large data sets and developing advanced analytical reports in Excel * Must have strong communication skills (written, verbal, electronic) and possess advanced time management skills * Must possess strong skill level using the Microsoft Office Suite * Must possess a customer service friendly attitude, good work ethic, pleasant attitude and the ability to work as a member of a team and autonomously * Healthcare experience preferred (i.e. administrative, legal, nursing, pharmacy, imaging, etc.)

When you join the Huntington Hospital team, you are aligning yourself with an organization whose values drive our philosophy of compassionate community care. Over the past 129 years, we've grown from a small 16-bed hospital to a nationally recognized healthcare leader with 619 beds. As part of our commitment to providing equitable, high-quality care to all members of our community, we embrace differences and work hard to create a place of belonging for our patients and our employees. When you join the Huntington family, you'll be empowered to enact change that continuously improves our ability to deliver world-class care, with kindness and dignity, to all who need it. Internal Workers - Please log into your Workday account to apply Huntington Hospital Employee Login Expectations: The Development Associate - Data Integrity Specialist is an integral member of the Development Services team and assists with data integrity projects that inform and support the work of the fundraising team. The Associate is responsible for regularly updating and maintaining multiple biographical data points to create accurate and detailed reports and outputs from our fundraising CRM (Raiser's Edge) as well as support for gift processing. This is a hybrid position. EDUCATION: High School Diploma required. Bachelor's Degree preferred. EXPERIENCE/TRAINING: Minimum three (3) years of experience working in development, public relations, or related field. Minimum two (2) years of fundraising software experience preferred. SKILLS: Excellent verbal and written communication skills, ability to organize and prioritize work, and sustain positive and collegial relationships with staff, donors, and volunteers. Must maintain the confidentiality of all information obtained in the course of employment including, but not limited to, financial, medical, and sensitive information regarding patients, employees, donors, and prospects. Advanced experience with MS Office including excel formulas and formatting, and complex conditional mail merging. Job Title: Development Associate - Data Integrity Specialist Department: Office Of Philanthropy Shift Duration: 8 Primary Shift: Days Time Type: Full time Location: 100 W California Blvd, Pasadena, CA 91105 Pay Range: The estimated base rate for this position is $32.00 - $48.00. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions.

Minimum Requirements Education/License/Certification High School graduate or equivalent. Certificate of Phlebotomy Technician (CPT) required. Current BLS for Healthcare Provider from American Heart Association required. Certificate from Accredited Medical Assistant Program preferred. One (1) year minimum of phlebotomy work experience required. One (1) year minimum of pediatric phlebotomy preferred. Title: Phlebotomist Location: Float as needed Department\: Float as needed Status\: Per Diem Shift: Variable weekdays 8am to 5pm (8 Hours) - Ideal candidate will be available for up to eight 8hr weekday shifts per mo and able to float Pay Rate: $27.00/hr. MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups - consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork. Position Summary Assist and support the licensed clinical care team members by providing phlebotomy services in an ambulatory care environment. Responsible for the performance of multiple duties relating to specimen collection and handling in a medical office setting while utilizing the five (5) Simply Better steps with every patient and team member interaction. Essential Function and Responsibilities of the Job Must have the ability, skill-set, qualifications, education, and licensure that are required for all the responsibilities this position must cover. Must excel in communication (written & verbal), customer service and can work independently or as part of a team. Must excel in prioritization, organization and multi-tasking while demonstrating attention to detail and follow through. Can utilize critical thinking skills to identify issues, problem solve to logical conclusion, demonstrate initiative, and be responsible. Ensure laboratory adheres to quality and safety protocols as established by the organization and regulatory agencies. Any variations or concerns are appropriately escalated Be at work and be on time. Follow company policies, procedures and directives. Interact in a positive and constructive manner. Prioritize and multitask. Obtain venipunctures and capillary specimens on all patients (geriatric, pediatric, obese, etc.) based on providers written orders and laboratory guide lines. Adhere to laboratory standard work and identify opportunities for continuous improvement. Demonstrate understanding and adhere to the Scope of Practice based on licensure. Ensure two (2) patient identifiers are acknowledged prior to specimen collection. Label all specimens correctly and immediately in front of patient. Maintain all Quality Control (QC) data/logs per regulatory and department guidelines. Forward all requested daily, weekly and monthly data to supervisor in a prompt manner. Complete all daily logs by shifts end. Obtain approval from corresponding primary care provider for all non-approved referral provider ordered tests. Provide proper follow-up/follow-through on all TIQ's (test in question), promptly notify physician of critical and stat values. Promptly contact any patient(s) for needed re-draws. Disinfect laboratory daily. Perform spot disinfection of draw chair and processing area as needed. Maintain laboratory per 5S Standards. Provide coverage as a Medical Assistant (if applicable). Keep Nursing Supervisor and/or Lab Coordinator informed of any laboratory department issues. Perform any additional or miscellaneous duties as requested by the management team within the scope of knowledge and ability. Other duties as assigned. Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more... Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

The Research Assistant - Biospecimen supports the coordination and execution of translational research projects involving biospecimens. Assists in the creation and curation of biospecimen cohorts to enable tissue-based diagnostics, cancer biomarker discovery, and multi-omics profiling. Ensures accurate tracking, handling, and documentation of specimens in compliance with institutional protocols and regulatory standards. Supports molecular pathologists and collaborates with clinical, pathology, and research teams to integrate biospecimens into broader precision medicine initiatives. Coordinates the collection, verification, and non-clinical processing of human tissue specimens from clinical trials, research studies, and biorepositories. Creates curated biospecimen cohorts by annotating datasets and maintaining accurate sample metadata. Ensures adherence to IRB protocols, HIPAA regulations, and biospecimen handling standards throughout all research activities. Manages biospecimen inventory systems and generates status reports to support investigator needs. Serves as liaison between clinical, pathology, data services, and research teams to ensure proper sample handling, annotation, and compliance. Assists with research quality assurance activities, including data collection, tracking, and follow-up. Supports the manuscript preparation, grant submissions, and scientific presentations through specimen data management and project documentation. Maintains organized records of protocols, results, and annotations in databases and electronic notebooks. Performs other duties as assigned. Education and Experience Bachelor's degree in Biology, Biomedical Sciences, or a related field required. Minimum 1 year of experience in a research or clinical laboratory setting preferred (internships, coursework, or capstone projects may substitute). Experience with histology, molecular biology, or digital pathology platforms preferred.

The Senior Content Writer-Copywriter plays a key role in developing high-quality and engaging content that educates, informs, and inspires our target audience. The Sr Content Writer-Copywriter's work will enhance brand reputation, establish thought leadership, and drive loyal readership and Hoag community engagement. Creative/Brand Design Team: The Senior Creative Producer is a high-performing creative and content leader who partners closely with the Creative Director to drive the development of compelling, accurate, and brand-aligned marketing content. This role blends copywriting, editing, and creative production with a deep understanding of how a modern marketing team operates. Primary Duties And Responsibilities Craft compelling content for diverse platforms, including websites, blogs, social media, emails, podcasts, and videos. Conduct thorough research on healthcare topics and trends, collaborating with industry professionals to ensure accuracy, relevance, and insight. Write clear, engaging copy that reflects our brand voice and style, refining brand tone guidelines for ongoing improvement. Spearhead comprehensive content strategy, overseeing planning, creation, distribution, and analysis for optimal performance. Lead creative initiatives to shape innovative marketing campaigns, ensuring alignment with brand objectives. Optimize content for search engines (SEO) to increase organic traffic and improve rankings. Proofread and edit content to ensure grammatical accuracy, clarity, and adherence to brand guidelines. Stay updated on industry regulations, compliance requirements, and best practices to ensure content meets legal and ethical standards. Monitor and analyze content performance using analytics tools, identifying areas for improvement in content strategy. Stay current on emerging healthcare trends, patient needs, and industry advancements, generating content ideas to remain ahead of the curve. Lead the content strategy and planning sessions with creative design and marketing teams, bringing creative ideas and unique perspectives. Assist in managing and updating website content, ensuring accuracy, relevance, and a positive user experience. Perform other assigned duties. Education and Experience Required: Bachelor's degree in English, journalism, communications, healthcare, or a related field. Equivalent work experience will also be considered. Minimum of 7 years' experience in copywriting and content creation. Proven work experience as a Content Writer, with a strong portfolio showcasing your writing skills. Excellent writing and editing skills, with a keen eye for detail and the ability to convey complex healthcare information in a clear and concise manner. Familiarity with SEO principles and best practices to optimize content for search engines and increase organic traffic. Ability to work independently and meet deadlines while maintaining a high level of quality and attention to detail. Preferred: Knowledge of healthcare regulations, compliance requirements, and privacy guidelines is a plus. Knowledge of healthcare terminology, medical concepts, and patient care practices to effectively communicate healthcare information to diverse audiences. Strong research skills to gather information from credible sources and ensure accurate and up to date content. Proficiency in using content management systems (CMS) and familiarity with basic HTML formatting. Strong organizational and multitasking skills, with the ability to manage multiple content projects simultaneously. Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams. Passion for healthcare and a genuine interest in staying informed about industry trends, advancements, and patient needs. Skills or Other Qualifications Required: Ability to adapt to a fast-paced and dynamic healthcare environment and stay up to date on marketing trends. Excellent customer services skills and attitude Organizational and time management skills Superior verbal and written communication skills Independent self-starter: must be able to set assignment priorities, work independently within established guidelines, and maintain confidentiality. License Required: N/A License Preferred: N/A Certifications Required N/A Certifications Preferred N/A

When you join the Huntington Hospital team, you are aligning yourself with an organization whose values drive our philosophy of compassionate community care. Over the past 129 years, we've grown from a small 16-bed hospital to a nationally recognized healthcare leader with 619 beds. As part of our commitment to providing equitable, high-quality care to all members of our community, we embrace differences and work hard to create a place of belonging for our patients and our employees. When you join the Huntington family, you'll be empowered to enact change that continuously improves our ability to deliver world-class care, with kindness and dignity, to all who need it. Internal Workers - Please log into your Workday account to apply Huntington Hospital Employee Login Expectations: Under direction of the Trauma Program Manager, performs a variety of duties essential to maintaining the Trauma Registry as mandated by the County of Los Angeles, Department of Health Services and the National Trauma Data Standard, in relation to the Trauma Service at Huntington Health. This position abstracts, collects and corrects trauma data for purposes of documenting and reporting information based on requirements from the American College of Surgeons to include the identification of all injuries, procedures, complications, and outcomes. EDUCATION: High School Diploma. EXPERIENCE/TRAINING: A minimum of 2 years experience in health care with exposure to medical terminology and patient medical records. Extensive use of data entry and word processing systems. LICENSES/CERTIFICATIONS: Required: Current (within 5 years) International Classification of Diseases, Tenth Revision (ICD-10) Coding Course Completion Certificate or within 12 months of hire/transfer. Current Association of the Advancement of Automotive Medicine (AAAM) Abbreviated Injury Scale (AIS) course completion certificate or within 12 months of hire/transfer. Certificate of completion of a Trauma Registry course approved by the American College of Surgeons or within 12 months of hire/transfer. Preferred: Certified Abbreviated Injury Scale Specialist (CAISS) SKILLS: Computer Data Entry skills, Word Processing, Excel and PowerPoint programs. Knowledge of ICD coding, AIS coding and Injury Severity coding. Strong understanding of medical terminology and anatomy. Demonstrate effective verbal and written communication skills to achieve goals and objectives of department. Job Title: Trauma Registrar Department: Trauma Center Shift Duration: 8 Primary Shift: Days Time Type: Part time Location: 100 W California Blvd, Pasadena, CA 91105 Pay Range: The estimated base rate for this position is $31.00 - $46.50. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions.

Title: Exercise Physiologist Department: Cardiac Rehab Status: Per Diem Shift\: Days (8hr) Pay Rate*\: $36.57/hr. MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups - consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork. Position Summary The Cardiac Rehab Clinical Exercise Physiologist provides direct care and guidance to patients and families with cardiovascular disease and those whom are at high risk of developing heart disease. The Cardiac Rehab Clinical Exercise Physiologist assists with the cardiac monitoring of patients, instructs patients on proper use of equipment, and observes and evaluates patients' response to exercise, adjusting as indicated. This individual provides education to the patients and their family members, incorporating knowledge of cardiovascular disease and lifestyle modification. The Cardiac Rehabilitation Physiologist position reports to the Assistant Unit Manager Cardiac Rehabilitation/Women's Cardiac Health Program and works under the supervision of a Registered Nurse. Essential Functions and Responsibilities of the Job Conducts inpatient phase I cardiac rehab program, outpatient phase 2 cardiac rehab program and the outpatient phase 3 program. Assists with heart and vascular related community outreach programs. Assists in the supervision of exercise sessions, observing and reporting the patient's physiological response to exercise. Talks with patients. Communicates effectively with team members about individual patient findings or concerns. Assists with the intake of cardiac rehab referrals. Assures patient safety by correctly applying telemetry to patients in phase 2. Recognizes and communicates normal and abnormal EKG and heart rhythms. Has knowledge of and instructs patients on the use of exercise equipment and makes necessary individual adjustments. Identifies educational needs and provides the teaching necessary for each patient by interacting effectively with patients through both oral and written communication. Demonstrates proficiency in the use of patient data base, documentation, EPIC (and other related IT systems). Maintains service areas, clean equipment, necessary supplies, and reports any malfunctions to ensure professionalism and safety standards. Creates a positive team environment and enhances customer service by supporting a “no gossip” work environment, assuring that complaints are correctly routed to supervisory staff and not shared among coworkers who cannot change the issue. Assure AIDET is used appropriately with patients and families. Performs other duties as assigned. *Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more... Check out our MemorialCare Benefits for more information about our Benefits and Rewards. Minimum Requirements Qualifications/Work Experience: 1+ year of experience Education/Licensure/Certification: Bachelor's degree in exercise science or an allied health field Master's degree in Exercise Science, Kinesiology or related field preferred. ACSM Clinical Exercise Specialist certification (American Career College of Sports Medicine) preferred. Current BLS and ACLS certification current or within 6 months of hire.

Primary Duties and Responsibilities The Insurance Verification Specialist verifies insurance and benefit coverage for services in assigned department(s). This role works directly with patients, insurance companies, and clinical departments to verify insurance coverage, obtain proper authorizations, and ensure timely reimbursement of services. Reviews physician orders for medical necessity and accuracy and provides clinical documentation to support proper authorization. Accurately and timely codes insurance in the billing system. Responsibilities Provides patient education of service of benefits, status of pending or denied authorizations and gets assistance in resolving. Determines copayment and deductible amounts, maintains charge entry and reconciles daily charges. Accurately enters insurance benefit and authorization information into patient accounts. Seeks assistance as needed to maintain service levels. May arrange for peer-to-peer evaluations between physician offices and insurance companies as requested. Performs other duties as assigned. Qualifications Education and Experience High school diploma or equivalent required. Two to three years' experience in patient access or related healthcare experience required. Intermediate knowledge of Windows computers and data entry required. Experience with billing, insurance verification, coding, authorization guidelines, ICD 10 and CPT-4 coding, and/or medical terminology preferred. Degree and/or certificate in related field preferred. Additional department specific requirements are: Outpatient Treatment Center: Two to three years' experience in hospital registration with strong emphasis in Oncology preferred. Radiation Oncology: Two to three years' experience in hospital registration with strong emphasis in Oncology preferred. License Required N/A License Preferred N/A Certifications Required N/A Certifications Preferred N/A

The UM Nurse Manager is responsible for providing strategic and operational leadership to the day to day function of the Utilization Management Team. The UM Nurse Manager will ensure that the team complies with timeliness, documentation, notification and review quality standards based on the Federal, State, Health Plan and Accreditation requirements. Main responsibilities include but not limited to assigning shift schedule, delegating reviews, providing direction on review priorities, meeting the demands of internal and external partners, and ensuring that the team is meeting departmental and regulatory metrics. Ensures that staff achieves performance goals while adhering to applicable internal and external policies, procedures, rules and guidelines Participates in the recruitment, selection, and on-boarding of newly hired staff assigned to the UM team. Required Registered Nurse (RN) in the State of California At least 3 to 5 years of Nursing Management Experience in a Medical Group, Hospital, Health Plan or Risk Based MSO setting. At least 5-10 years of Nursing Experience in a Medical Group, Hospital, Health Plan or Risk Based MSO setting. Computer experience in MS Word, Excel and MS Office Programs Experience with Medicare/Medicare Advantage Plans, Commercial Plans, HMO, and/or Medi-Cal/ACA standards Preferred 2 to 3 years of UM Manager Experience in a Medical Group, Hospital, Health Plan or Risk Based MSO setting. Bachelor's degree in a health care related field Skills or Other Qualifications Required: Proven and effective problem-solving, critical thinking, and decision-making skills. Collaborative, team-oriented approach to decision-making. License and Certification Required: Registered Nurse Preferred: N/A Essential Functions: Ensures that the team are properly trained to conduct medical necessity reviews on incoming Pre-Service/Prior-Authorization, Retrospective and Post Claims reviews on Urgent/Expedited and Routine/Standard referrals/authorizations requests in compliance with any Federal, State, Health Plan, Accreditation (URAC, NCQA) requirements. Assures staff accountability through routine evaluation, reporting and performance observation, and through timely, thorough preparation of annual review. Ensures that staff achieves performance goals while adhering to applicable internal and external policies, procedures, rules and guidelines Ensures that the UM team documents on the Medical Management System in a timely manner, all supporting clinical information, outreach attempts (if applicable) and criteria used to make a determination. Adheres to compliance with all federal, state, health plan and accreditation by all laws, standards and regulations. Collaborate with hospital/facility staff, providers, coordinators, Medical Director, members and their care givers to provide the level of care necessary to meet member's health needs. Maintain an active role in ensuring the continuity of care for all inpatients through early discharge planning and working with hospital discharge planners/ case managers or other staff in the early identification discharge needs/disposition and determining appropriate level of care placement. Monitor, track, and report any trending inappropriate referrals/authorization to the UM Medical Director and/or the Director of Medical Management. Ensure network provider steerage and happening on OON network request and negotiate with Clinic Operations as appropriate. Identify and manage high risk members for readmission or with complex medical and psychosocial needs. Collaborate with Case Management Team to coordinate post discharge care and services to ensure timely outpatient follow-up, and the provider treatment plan, medications & outpatient services are in place prior to discharge. Serves as a subject matter expert on appropriate use, interpretation and documentation of clinical criteria in the review process such as National Coverage Determination (NCD), Local Coverage Articles (LCA), Local Coverage Determination (LCD), California Coverage Determinations, Health Plan Medical Coverage Policies, MCG, NCCN etc. Contribute to program goals and objectives in containing health care costs and maintaining a high-quality medical delivery system through the program procedures for conducting UM activities. Demonstrate proficiency with the principles and methodologies of process improvement. Strategically apply these in the execution of responsibilities in support of a process focused approach Participate on UM Committee meetings and annual health plan audit. Other duties as assigned.

Primary Duties and Responsibilities The Education Coordinator I (Nurse Educator I) serves as the educational resource for assigned service line. Assesses the educational needs of assigned area and provides in servicing, classes, on-line modules and other educations materials to achieve educational goals. Ensures that sound theoretical and technical criteria are established and incorporates evidence based practices. Participates in meeting or exceeding goals for quality indicators. Oversees orientation for newly hired employees and annual skills review. Maintains competencies for assigned clinical staff. Serves as a mentor to frontline staff in innovation and research projects. Education Coordinators assigned to inpatient hospital departments(s) are responsible for compliance in CMS Quality Outcome and Safety Indicators and in in a Magnet facility, exceeding Magnet outcome indicator benchmarks. Based on service line, coordinates and participates in re-certification programs. Performs other duties as assigned. Education and Experience BSN required. Minimum of four (4) years clinical experience in specialty required. Experience with Power Point and presentation technology required. MSN preferred. License Required Registered Nurse (RN) in the state of California - Current and in good standing. License Preferred Certifications Required BLS Critical Care, Telemetry, Brain and Stroke Unit: ACLS required Emergency Department: ACLS and PALS required. Hoag Orthopedic Institute (HOI): ACLS required- Certification to be obtained within 90 days of employment. Labor and Delivery, Mother Baby, NICU: NRP required Certifications Preferred Specialty Certification preferred. Additional requirements for specific departments are as follows: Emergency Department: AHA Instructor status and MICN preferred. Hoag Orthopedic Institute (HOI): AHA Instructor status preferred. Operating Room: CNOR preferred.

Salary Range: $22.000 - $33.5900 /hour. Actual compensation may vary based on geographic location, work experience, skill level, and education. The Collector I, II, III serves as the account representative for Hoag in working with insurance companies, government payors, and/or patients for resolution of payments and accounts resolution. Completes assigned accounts within assigned work queues. Obtains the maximum amount of reimbursement by evaluating claims at the contract rate with the use of the contract management tool for proper pricing (Examples: APC, DRG, APRDRG). Reviews and initiates the initial appeal for underpayments observing all timely requirements to secure reimbursement due to Hoag. Reviews and completes payor and/or patient correspondence in a timely manner. Escalates to the payor and/or patient accounts that need to be appealed due to improper billing, coding and/or underpayments. Reports new/unknown billing edits to direct supervisor for review and resolution. Has a strong understanding of the Revenue Cycle processes, from Patient Access (authorizations & admissions) through Patient Financial Services (billing & collections), including procedures and policies. Has thorough knowledge of managed care contracts, current payor rates, understanding of terms and conditions, as well as Federal and State requirements. Interprets Explanation of Benefits (EOBs) and Electronic Admittance Advices (ERAs) to ensure proper payment as well as assist and educate patients and colleagues with understanding of benefit plans. Understanding of hospital billing form requirements (UB04) and familiar with the HCFA 1500 forms. Knowledge of HMO, POS, PPO, EPO, IPA, Medicare Advantage, Covered California (Exchange), capitation, commercial and government payors (i.e. Medicare, Medi-Cal, TriCare, etc) and how these payors process claims. Demonstrates knowledge of and effectively uses patient accounting systems. Documents all calls and actions taken in the appropriate systems. Accurately codes insurance plan codes. Establishes a payment arrangement when patients are unable to pay in full at the time payment is due. May review for applicable cash rates, special rates, applicable professional and employee discounts. May process bankruptcy and deceased patient accounts. Performs other duties as assigned. Consistently meets individual productivity and quality assurance standards. Performs other duties as assigned. Current Openings: Collector I - Customer Service/SBO Collector I - Patient Accounting (Hospital billing) Collector II - Revenue Cycle EPIC Collector III - Revenue Cycle Operations Education and Experience All Collector Roles: High school diploma or equivalent required. One year of previous hospital business experience, or equivalent required or strong background in customer service (minimum required for level I) Basic experienece with insurance plans, hospital reimbursement methodology, and/or ICD10 and CPT coding. Location: Costa Mesa, CA About Hoag: Hoag is a nonprofit, regional healthcare delivery system in Orange County, California. Delivering world class, comprehensive, personalized care, Hoag consists of 1,800 top physicians, 15 urgent care facilities,10 health and wellness centers, and two award-winning hospitals. Hoag offers a comprehensive blend of health care servicesthat includes seven institutes providing specialized services in the following areas: cancer, digestive health, heartand vascular, neurosciences, spine, women's health, and orthopedics through Hoag's affiliate, Hoag Orthopedic Institute, which consists of an orthopedic hospital and four ambulatory surgical centers. Hoag is the highest-ranked hospital in Orange County by U.S. News & World Report and the only OC hospital ranked in the Top 10 in California, as well as a designated Magnet hospital by the American Nurses Credentialing Center (ANCC). For more information about Hoag careers, visit careers.hoag.org. Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.

Title: Manager, Imaging Services Department: Imaging Services Status: Full time Shift: Days Pay Range*: $62.00/hr - $93.00/hr MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups - consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork. Position Summary The incumbent reports to the Director or Executive Director of Imaging Services, whose areas of responsibility include Diagnostic Radiology, Diagnostic CT, Diagnostic Ultrasound, Nuclear Medicine, MRI, PET CT, for the LBMMC campus and Miller Women's and Children's Hospital, in addition to the outpatient MemorialCare Imaging Center and Children's Village Imaging Center. The incumbent shares accountability for the success of the Imaging Services division in ensuring compliance with applicable regulatory codes. The incumbent plans, organizes, leads, controls, and monitors the status of the flow of daily activities within imaging services to ensure the delivery of continuous, prompt, and uninterrupted quality of service to patients and physicians in a cost-effective manner. Essential Functions and Responsibilities of the Job Management: * Responsible for staff recruitment, in addition to training and retention. Disciplinary counseling and annual review process. Assignment of work schedules and awareness of union contracts. Client Services Support: * Establish and maintain physician and staff satisfaction. * Foster a high-value, patient-centered environment that enhances the department's reputation and supports quality care. Integrate Activities: * Analyzes and implements effective solutions to problems. Integrates technical and non-technical administrative functions. Regulatory compliance. Develop written policies and procedures. * Effectively identify, analyze, and resolve operational challenges to ensure continuity and quality of imaging services. * Oversee and maintain efficient daily departmental operations, ensuring alignment with organizational standards and patient care goals. * Demonstrate consistent visibility and active engagement across the medical center to foster collaboration, support interdisciplinary initiatives, and promote departmental excellence. Represents Imaging: * Responsible for effective communication. Reporting on committee attendance and participation, as well as community service outreach. * Promote the visibility, reputation, and strategic growth of the imaging department within the organization and broader healthcare market. Capital Equipment: * Provides input for space planning and equipment acquisition, in addition to managing and updating the equipment inventory. * Support strategic growth through space planning, modality-specific development, and effective vendor partnerships. * Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards. Minimum Requirements Qualifications/Work Experience: Required Experience: * Minimum of two (2) years of supervisory or management experience in an acute care hospital imaging department. * Demonstrated experience in leading teams, managing performance, and supporting departmental operations. Required Skills and Knowledge: * Proficient in hospital information systems and imaging platforms. * Strong time management and organizational skills. * Working knowledge of medical center policies, procedures, and regulatory standards. * Ability to facilitate cost-effective, high-quality patient care in a safe and timely manner. Education/Licensure/Certification: Required Education and Licensure: * Associate's degree or higher in Radiologic Technology, MRI, Nuclear Medicine, or Diagnostic Medical Sonography. * Current and valid California state license in one of the following modalities: Radiologic Technologist (CRT), MRI Technologist, Nuclear Medicine Technologist (CNMT), or Ultrasound Technologist (RDMS). * National certification through ARRT, ARDMS, or NMTCB, as applicable to modality. Preferred Qualifications: * Bachelor's or master's degree in healthcare administration, business, or related field. * Experience with WHUPOS or similar productivity tracking systems. * Familiarity with accreditation standards (e.g., Joint Commission, ACR).

Title: Building Engineer Department: Plant Operations Status: Full-Time Shift: Nights Pay Range*: $32.19/hr - $46.68/hr MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups - consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork. Position Summary This position is responsible for the maintenance of the Hospital buildings, equipment grounds and the plant facilities. The incumbent must be highly skilled in all aspects of the building trades including but not limited to; carpentry, plumbing, electrical, utility management, welding, masonry, sheet metal fabrication, construction, mechanics, etc. Furthermore, this position is held accountable to working in a lead capacity through the direction of the Manager of Plant Operations. This position is often called upon to plan, organize, train staff in the functions of the building trades, and to direct and supervise assigned activities of the Plant Operations functions which are necessary in maintaining the hospital plant in working conditions. Essential Functions and Responsibilities of the Job 1. Ability to safely and competently perform assigned duties. 2. Models outstanding customer service skills using "Simply Better" and AIDET principles. 3. Communicates effectively in written and verbal form. 4. Demonstrates composure and appropriateness in performance of duties under duress. 5. Performs advanced maintenance within the building trades. 6. Responds to emergency situations involving either patient safety or building safety according to hospital policies and procedures and/or regulatory requirements. (In emergency response situations, may be assigned a lead role in response and recovery e.g. HICS) 7. Ability to be at work and be on time. 8. Ability to follow company policies, procedures and directives. 9. Ability to interact in a positive and constructive manner. 10. Ability to prioritize and multitask. * Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards. Qualifications/Work Experience: * Four (4) to Five (5) Years Healthcare Maintenance or Facilities Management experience * Proven proficiency in four (4) trade minimum. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to write routine reports and correspondence. * Ability to effectively communicate with all outside vendors and clients. * Ability to add, subtract, multiply, and divide in all units of measure, using while numbers, common fractions, and decimals. * Ability to understand and carry out instructions furnished in written, oral, or diagram form. Education/Licensure/Certification: * DMV record pulled annually by Risk Management, if driving company vehicle. * One (1) year certificate form college or technical school preferred. Certification and or licensed in a trade such as but not limited to: LA CO. 500hp. Boiler License (or equivalent) preferred. CFC refrigerant recover license (or equivalent) preferred.rred.

Minimum Requirements Qualifications/Work Experience: · Two year continuous full time Radiologic Technologist student in CAHEA (JRCERT and AMA) approved school of Radiologic Technologist. Previous student coordinator experience preferred. · Two years continuous full time Radiologic Technologist. Education/Licensure/Certification: · Two year continuous full time Radiologic Technologist student in CAHEA (JRCERT and AMA) approved school of Radiologic Technologist. · Previous student coordinator experience preferred. · Two years continuous full time Radiologic Technologist. Title: Clinical Educator, Imaging Services Location: Long Beach - MemorialCare Medical Center Department: Radiology Diagnostic Status: Full Time Shift\: Days (8hr) Pay Range*\: $45.00/hr - $65.00/hr MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups - consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork. Position Summary Under the direction of a radiologist, performs those duties directly involved with a variety of technical procedures applying ionizing radiation. Instructs, schedules, evaluates and records performance of the Long Beach City College student radiologic technologists to contribute to their educational development. In conjunction with Imaging management the clinical educator will oversee the training, competency and MHS required YouLearn modules for all imaging technical staff. The success of the Long Beach City College Imaging Program and the training and competency of the imaging staff depends significantly on the incumbent's ability to participate well with others and/or collaborate with the Imaging Administration, Imaging Leads, Physicians and LBCC Administration. Essential Functions and Responsibilities of the Job · Performs imaging procedures of diagnostically acceptable quality to fulfill guidelines of department protocol. · Performs imaging procedures of diagnostically acceptable quality to fulfill guidelines of department protocol. · Utilizes Radiology Information Systems (Radiant) and related interfaces as appropriate for job responsibilities to contribute to integration and success of automated patient care goals to include proactive ordering of surgery exams to expedite post procedures tasks. · Communicate and maintain proper relations personally and on the phone with other department's, staff, physicians and families to ensure proper guest relations. · Maintain accurate record-keeping for all Long Beach City College Radiologic Technology students, meet deadlines set by college and regulatory entities. · Maintain accurate education record keeping for all Imaging Services technical staff. (i.e., YouLearn modules, CPR, newly acquired equipment competencies, 90-day review evaluation competencies and yearly CAT competencies. · Performs imaging exams of diagnostically acceptable quality to fulfill guidelines of department protocol. Prepares equipment for exams to include cleanliness of exam area and equipment, prepares patient, identifies appropriate test to be performed, provides safe contrast media administration, provides additional information on x-ray requests to assist radiologists in dictating all necessary findings for exam(s). · Initiates service calls for technical issues concerning imaging equipment and other equipment vital to patient imaging. Reports equipment malfunction to appropriate personnel. Uses imaging equipment per vendor guidelines. Treats equipment with care to maintain patient and staff safety. · Performs other duties as assigned. *Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more... Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Primary Duties and Responsibilities The Scheduling Specialist II assists in the coordination of Patient Procedure/Surgical schedule. The Specialist II collaborates in the management and scheduling of complex surgical procedures that may require multiple appointments, as well as add-ons and emergent procedures, facilitating communication between patients, physicians, multiple Organization departments, and staff members. Collaborates with Insurance Verification Specialists and assists with the authorization process. Coordinates with patients in the scheduling of pre-procedure diagnostic tests and clearances, treatment plans and cycles. Creates patient itineraries and makes changes as requested. Responsible for clerical support, patient registration filing, data entry, preparation of patient charts and other clerical duties as assigned. Assists with the master schedule for procedures and coordinates case resource needs. Interacts directly with patients and works in a high call volume environment. Participates in the continuous quality improvement processes. Maintains a working knowledge of departmental standard operating procedures, including the use of specialized instrumentation, Quality Control requirements, and preventative maintenance. Maintains confidentiality. Performs other duties as assigned. Infusion: Conducts patient check-in and check-out. Ability to identify patient needs for additional supportive resources (i.e. caregivers and transportation). Confirms and schedules additional appointments as needed. Education and Experience High School Graduate or equivalent required Minimum of two (2) years' previous scheduling experience Infusion: Minimum of three (3) years' previous scheduling experience in healthcare setting required Excellent interpersonal and communication skills Knowledge of proper body mechanics and safety measures Basic knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, plus Healthcare database systems required Strong knowledge of basic medical terminology preferred Proven ability to interface with all customer levels (Physicians, Staff, Vendors, Patients, Family members) Full understanding of medical insurance procedures required Basic keyboarding minimum 35 WPM preferred