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Operations Manager jobs at Hogan Transportation Companies - 1661 jobs

  • Operations Manager

    Hogan Transportation 4.3company rating

    Operations manager job at Hogan Transportation Companies

    Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology. Job Summary Daily dispatching, load planning and monitoring, route utilization to achieve high service levels. Main customer contact. Major focus on DOT and safety compliance, monitoring preventative maintenance, KPI reporting, and payroll confirmation. Driver coaching for retention. Essential Duties and Responsibilities Confer with customers or supervising personnel to address questions, problems, or equipment. Monitor and respond to all incoming communication (phone, email, etc.) in a timely manner. Monitor personnel and driver utilization to coordinate service and schedules. Driver coaching in the areas of employee retention, customer satisfaction and service, safety awareness and worker' compensation management. Schedule or dispatch drivers to appropriate locations, according to customer requests, specifications, or needs, using Qualcomm devices or telephones. Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment. Prepare daily work and run schedules. Review daily load plans put together by managers to make sure it is feasible. Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards. Review invoices and turn them in on time. Arrange for necessary repairs to restore service and schedules. Communicate to driver's, including but not limited to, load information, advances, maintenance coordination, performance counseling and safety procedures. Responsible for assigned fleet of tractors and drivers for on-time pick up and delivery performance, out of route miles, hours of service compliance, home time, special routing needs, and cost control. Insure that each driver has an adequate understanding of customer and company expectations. Daily accounting of all assigned trucks and drivers. Daily interactions with drivers, other operation staff and management via Qualcomm, telephone and in person. Ability to suggest and recommend disciplinary action, terminations, and hiring decisions. Oversee the monitoring of personnel and driver utilization to coordinate service and schedules while maintaining DOT compliance. Manage the scheduling and or dispatch of drivers to appropriate locations, according to customer requests, specifications, or needs, using Omnitrac devices, telephone, or current communication devices, maintain a high level of service, track and trace. Oversee all communication within specifically assigned customer base. Build a rapport with the local customer contact through meetings, entertainment, and personal interactions. Monitor and ensure driver logs are completed and accurate. Oversee the scheduling of equipment maintenance. Maintain KPI's and present both internally to Hogan and externally to customer. Record and maintain files or records of customer requests, work or services performed, charges, expenses, driver discipline, and other dispatch information. Ensure employee payroll is accurate and submitted in a timely manner. Plan and execute backhaul plan according to account requirements. Ensure company policies are followed in regards to such things, but not limited to; fatigue policy, cell phone policy, accurate and timely reporting of accident and injuries. Other duties as assigned. Requirements Bachelor s degree strongly preferred 10+ years in the transportation industry 5+ years developing talent in managers 5+ years managing to a P&L Excellent communication skills, both verbal and written AS400, Omnitracs, TMW and Geotab experience preferred Strong relationship building skills Excellent organizational and planning skills Strong customer service orientation Proficient in Microsoft products including Word, Excel and PowerPoint.
    $67k-101k yearly est. 9d ago
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  • Operations Manager

    Parsec, LLC 4.9company rating

    Columbus, OH jobs

    Parsec, LLC. is a leading provider of contract intermodal management services throughout North America. Since our beginning in 1949, we have built an integrated network consisting of the industry's most qualified people, state-of-the art equipment, and comprehensive resources. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with utmost respect and integrity. Parsec, LLC. is currently seeking an Operations Manager for our operation based in Columbus, OH. This position includes controlling all ramp operations within the intermodal terminal ensuring trains are received. We are seeking an aggressive, forward-thinking and highly motivated candidate to work in a fast paced environment. Schedule: 6:00pm to 6:00am - 3 days on 3 days off (Including weekends and holidays) Responsibilities will include but not be limited to: Manage the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity. Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth. Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations. Regularly monitor and evaluate KPI's to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets. Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making. Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance. The ideal candidate should possess the following: Experience in ramp operations, specific to the intermodal transportation industry Willingness to work in varying weather condition Bachelor's or Associate's degree (Preferred) Effective oral and written communication skills Strong computer skills, including knowledge of Microsoft Office
    $65k-108k yearly est. 2d ago
  • Customs Operations Manager

    DHL 4.3company rating

    Miami, FL jobs

    Job Title: Customs Operations Manager DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at ******************************************* As the Customs Operations Manager, you'll play a critical role in managing and coordinating customs clearance activities to ensure efficiency and cost- effectiveness. Key Responsibilities: Oversee and streamline customs clearance activities, ensuring timely and compliant processing. Train and implement policies and procedures that uphold our service standards. Lead and develop a talented team, providing coaching and performance management. Drive strategic initiatives for Northern Border Entries, focusing on performance and productivity. Collaborate on policy development to enhance our customs operations. What We're Looking For: Mandatory - Extensive knowledge of importing regulations and customs brokerage practices. Proven ability to create a vision for customs operations that balances compliance with customer and shareholder value. Strong analytical and problem-solving skills. Excellent communication skills-verbal, written, and interpersonal. Proficiency in computer applications, including spreadsheets and databases. Demonstrated leadership experience in coaching and developing staff. Financial acumen, including budgeting experience. A BS/BA degree with 6 years of related experience, including 2 years in a supervisory role. A Customs Brokerage License is required. In-depth understanding of ACE and experience with US Customs regulations and PGAs. Familiarity with Northern Border Customs Entries (Canada to USA). Pay Range: $93,142.50 - $124,190.00+ (Based on Experience) Benefits (All Non-Union Employees) Compensation: Competitive base salary plus role dependent performance-based incentives. 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution. Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate. Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions. Vision: Optional coverage for exams, frames, and contacts. Dental: Optional coverage for preventive, basic, and major services. Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days. Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success. Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers. Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role. #LI-RL2
    $93.1k-124.2k yearly 1d ago
  • Vice President Operations - Real Estate

    The Edge Group 4.0company rating

    Houston, TX jobs

    Vice President of Operations - Real Estate Houston or Dallas Our client, a commercial real estate firm focused on developing and acquiring logistics properties, has a new opportunity for a Vice President of Operations. The role will architect and manage the company's operating platform - the systems, cadence, and processes that enable consistent performance across a geographically diverse industrial portfolio. This role emphasizes process design, information flow, and operational discipline. Success is measured by visibility, predictability, and scalability. This VP will work closely with internal partners (i.e. regional teams, accounting, and development management) and external stakeholders (i.e. customers, brokers, property management, equity partners, and lenders) to design and oversee the systems, tools, and reporting processes that enable efficient management and risk control across a multi-market portfolio, deepen key relationships and enhance the company's brand. This executive will be responsible for implementing the operating framework that enables consistent performance across multiple existing regions with near-term expansion contemplated. RESPONSIBILITIES: Ownership of Core Processes: Develop, Implement, Measure & Manage Core Processes: Due Diligence, Customer Onboarding, Construction Draws, Dispositions, Property Management, Capital, Recruiting/Onboarding, Closing and Leasing & Property Marketing. Key Performance Indicators: Establish Operational KPI's and implement system(s) for measurement. Customer Experience: Establish and monitor standards and KPIs for property management performance, ensuring consistent customer experience and financial discipline across markets. Business Planning/Financial Reporting: Develop portfolio-level reporting templates and dashboards to analyze performance and identify trends across all assets. Risk Management & Compliance: Establish a repeatable risk management process that integrates with property management and lender compliance systems. Loan Management: Design and implement construction and loan tracking systems to ensure timely draw reporting, compliance, and performance transparency. REQUIREMENTS: Deep experience in process-driven roles in complex operations Curious, tenacious problem solver Proven success in building scalable operational systems in a multi-market real estate platform Experience integrating reporting tools (e.g., Yardi, Dealpath, Power BI) and enforcing process adherence Relationship-focused, customer-service oriented Strong analytical skills for reporting, strategy formation, and execution Strong written and verbal communication skills Travel for portfolio reviews or leadership meetings Comfort with the accelerated growth & ambiguity of a start-up environment, combined with the enjoyment of problem-solving opportunities Team-oriented, ability to lead with accountability and positivity COMPENSATION & CAREER TRAJECTORY: Competitive base compensation with performance-based incentives Advancement potential based on the ability to institutionalize operational excellence as the platform evolves and grows
    $137k-220k yearly est. 5d ago
  • Area Manager - Human Resources

    Old Dominion Freight Line 4.8company rating

    Minneapolis, MN jobs

    Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider. Leads the Human Resources function for their respective area service centers by providing guidance for employee relations, ensuring consistent policy and procedure application, including progressive discipline, problem resolution, leadership development classes and on-boarding to maximize employee engagement. Primary Responsibilities Provide guidance for employee relations, ensuring consistent policy and procedure application, including progressive discipline, problem resolution and on-boarding to maximize employee engagement Guide day-to-day decisions about employees and foster behaviors which are consistent with OD's values and service excellence expectations Proactively monitor employee/labor relations issues, ensuring effective communication with employees, enhancing management-employee interaction Assist Corporate HR recruiting group in establishing and maintaining relationships with local high schools and colleges by participating in job fairs and recruiting events Recruit, interview, and work with Service Center Managers in filling open positions and support with the Succession Planning process Manage the employee onboarding and orientation process, including conducting sessions and working with the Regional HRD Manager and corporate management to advise of needed changes Handle and respond to questions regarding benefits, pay and time-off policies, etc. Provide local level support for FMLA/disability process adherence with corporate HR leave of absence team Assist Corporate HR benefits, leave of absence and compensation groups with implementation of programs Provide counsel and leadership in human resources decisions, procedures and programs, act as a liaison for feedback and communication between the regional HR manager and the regional operations management team Create and facilitate employee and leadership training on an ongoing basis Provide guidance and training on WorkDay processes Job Qualifications Education: Bachelor's degree in Business Administration/Human Resources Management and/or related field PHR or SPHR certification preferred Experience: 5 years of experience as a Human Resources Manager Experience with labor relations in the transportation industry Knowledge of DOT regulations preferred Working knowledge of federal, state, and local employment law Demonstrated interpersonal, organizational, facilitation and coaching skills Demonstrated creative problem solving and sound decision-making Excellent verbal and written communication skills Proficient with Microsoft Office Compensation Range: The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. ($97,764-$122,206) Working Days: Monday,Tuesday,Wednesday,Thursday,Friday, Working Shift: AM Work Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting. Join the OD Family Today! As a Full Time, member of our Family, you and your family are eligible to receive: Great Health Benefits including a Zero premium medical plan for employee only coverage Vision & Dental Short Term & Long-Term Disability Flex Spending Accounts 401k Retirement plan with company match and additional company annual discretionary match opportunity Life Insurance Wellness Program 12 Days Paid Time Off 9 Paid Holidays including a birthday holiday Training and growth opportunities to build a career We prioritize our OD family of employees Ability to advance through our promote from within philosophy National Career Opportunities Available at our 260+ service centers Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s). If you have questions regarding this posting or require assistance with the application process, please click here for contact information.
    $97.8k-122.2k yearly 1d ago
  • Director of Operations

    CEVA Logistics 4.4company rating

    Houston, TX jobs

    Summary: The Director of Operations, P&D is the national leader for CEVA's P&D product in the United States. This role oversees all District Directors and holds full P&L ownership for stations and districts nationwide. The Head of P&D is responsible for building and executing the strategic growth plan, driving operational excellence, partnering with Sales to expand the product, and ensuring all financial and performance targets are met. Typical Responsibilities: Lead all District Directors and provide strategic direction for the P&D product. Own the full P&L for P&D across all stations and districts in the U.S. Design and implement the national growth strategy in partnership with the Sales organization. Ensure flawless operational execution, achievement of KPIs, service quality standards, and productivity targets. Develop annual budgets and deliver against revenue, margin, and cost objectives. Implement initiatives to improve transportation metrics, pickup/delivery performance, and overall customer experience. Partner with Customer Service and Account Management to ensure alignment and proactive customer care. Drive continuous improvement, operational discipline, and standard process adoption across the network. Requirements: Bachelor's degree in business, Logistics, Supply Chain, or related field (Master's preferred). 10+ years of P&D, LTL, final-mile, or transportation leadership experience; national or multi-district scope preferred. Demonstrated success owning and managing full P&L performance. Strong understanding of transportation metrics, delivery performance, route optimization, and station operations. Experience building and executing commercial strategies with Sales teams. Excellent leadership, communication, and organizational skills. Data-driven mindset with proven ability to drive KPIs and performance programs. Strong customer-focus orientation and experience working with Customer Service and Account Management teams. Ability to travel frequently across the network. Minimum: Bachelor's degree in business, Transportation, Logistics, Supply Chain Management or a related field or equivalent combination of work experience and completion of the LDP Program. Minimum 10 years related experience. Minimum 5 years supervisory or managerial experience. Working knowledge of IT technical disciplines related to systems architecture, operating systems, programming environments and databases; project management methodologies and disciplines in SCM. Experienced in all areas of transportation, logistics and supply chain operations. Experience with WMS and TMS Packages. Travel: Travel is required at least 60% of the time and is approximately 90% within the U.S. and 10% outside of the U.S.
    $102k-153k yearly est. 5d ago
  • Director of Operations

    CEVA Logistics 4.4company rating

    Atlanta, GA jobs

    Summary: The Director of Operations, P&D is the national leader for CEVA's P&D product in the United States. This role oversees all District Directors and holds full P&L ownership for stations and districts nationwide. The Head of P&D is responsible for building and executing the strategic growth plan, driving operational excellence, partnering with Sales to expand the product, and ensuring all financial and performance targets are met. Typical Responsibilities: Lead all District Directors and provide strategic direction for the P&D product. Own the full P&L for P&D across all stations and districts in the U.S. Design and implement the national growth strategy in partnership with the Sales organization. Ensure flawless operational execution, achievement of KPIs, service quality standards, and productivity targets. Develop annual budgets and deliver against revenue, margin, and cost objectives. Implement initiatives to improve transportation metrics, pickup/delivery performance, and overall customer experience. Partner with Customer Service and Account Management to ensure alignment and proactive customer care. Drive continuous improvement, operational discipline, and standard process adoption across the network. Requirements: Bachelor's degree in business, Logistics, Supply Chain, or related field (Master's preferred). 10+ years of P&D, LTL, final-mile, or transportation leadership experience; national or multi-district scope preferred. Demonstrated success owning and managing full P&L performance. Strong understanding of transportation metrics, delivery performance, route optimization, and station operations. Experience building and executing commercial strategies with Sales teams. Excellent leadership, communication, and organizational skills. Data-driven mindset with proven ability to drive KPIs and performance programs. Strong customer-focus orientation and experience working with Customer Service and Account Management teams. Ability to travel frequently across the network. Minimum: Bachelor's degree in business, Transportation, Logistics, Supply Chain Management or a related field or equivalent combination of work experience and completion of the LDP Program. Minimum 10 years related experience. Minimum 5 years supervisory or managerial experience. Working knowledge of IT technical disciplines related to systems architecture, operating systems, programming environments and databases; project management methodologies and disciplines in SCM. Experienced in all areas of transportation, logistics and supply chain operations. Experience with WMS and TMS Packages. Travel: Travel is required at least 60% of the time and is approximately 90% within the U.S. and 10% outside of the U.S.
    $95k-143k yearly est. 5d ago
  • Director of Operations

    CEVA Logistics 4.4company rating

    Dallas, TX jobs

    Summary: The Director of Operations, P&D is the national leader for CEVA's P&D product in the United States. This role oversees all District Directors and holds full P&L ownership for stations and districts nationwide. The Head of P&D is responsible for building and executing the strategic growth plan, driving operational excellence, partnering with Sales to expand the product, and ensuring all financial and performance targets are met. Typical Responsibilities: Lead all District Directors and provide strategic direction for the P&D product. Own the full P&L for P&D across all stations and districts in the U.S. Design and implement the national growth strategy in partnership with the Sales organization. Ensure flawless operational execution, achievement of KPIs, service quality standards, and productivity targets. Develop annual budgets and deliver against revenue, margin, and cost objectives. Implement initiatives to improve transportation metrics, pickup/delivery performance, and overall customer experience. Partner with Customer Service and Account Management to ensure alignment and proactive customer care. Drive continuous improvement, operational discipline, and standard process adoption across the network. Requirements: Bachelor's degree in business, Logistics, Supply Chain, or related field (Master's preferred). 10+ years of P&D, LTL, final-mile, or transportation leadership experience; national or multi-district scope preferred. Demonstrated success owning and managing full P&L performance. Strong understanding of transportation metrics, delivery performance, route optimization, and station operations. Experience building and executing commercial strategies with Sales teams. Excellent leadership, communication, and organizational skills. Data-driven mindset with proven ability to drive KPIs and performance programs. Strong customer-focus orientation and experience working with Customer Service and Account Management teams. Ability to travel frequently across the network. Minimum: Bachelor's degree in business, Transportation, Logistics, Supply Chain Management or a related field or equivalent combination of work experience and completion of the LDP Program. Minimum 10 years related experience. Minimum 5 years supervisory or managerial experience. Working knowledge of IT technical disciplines related to systems architecture, operating systems, programming environments and databases; project management methodologies and disciplines in SCM. Experienced in all areas of transportation, logistics and supply chain operations. Experience with WMS and TMS Packages. Travel: Travel is required at least 60% of the time and is approximately 90% within the U.S. and 10% outside of the U.S.
    $102k-152k yearly est. 5d ago
  • Elevator District GM: Lead Growth, Safety & Operations

    Thyssenkrupp Elevator 4.6company rating

    Boston, MA jobs

    A leading elevator company is looking for a District General Manager in Boston, MA. This role involves driving revenue growth while managing the branch's P&L. Key responsibilities include overseeing daily operations, leading a culture of safety, and ensuring customer satisfaction. A Bachelor's degree or extensive industry experience is required. The position offers a competitive salary and benefits, including medical coverage and a 401(k) plan with company match. #J-18808-Ljbffr
    $65k-110k yearly est. 3d ago
  • District General Manager (Boston) TK Elevator Corporation

    Thyssenkrupp Elevator 4.6company rating

    Boston, MA jobs

    The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced District General Manager located in Boston, MA. Responsible for driving revenue growth and managing the P&L within the Branch by successfully managing all departments and lines of business to meet and exceed business goals. ESSENTIAL JOB FUNCTIONS Drives culture -Sets the expectation for Safety, work ethic, professionalism, ownership of the business and shares pride in the Branch and the Branch's successes. Direct supervision of department managers and supervisors by providing direction and training, and communicating company policies, procedures and objectives. Leads by example the company's commitment to safety and administers the company safety program. Includes performing safety audits when necessary and stressing the importance of safety to all employees. Leads by example the company's commitment to customer service. Understands the importance and need to follow through on NPS scores and customer care. Ensures the branch's daily operations run efficiently and cost effectively and meets financial commitments including target EBIT dollars and gross margin percent goals across all lines of business. Manages profit and loss (P&L) and uses accounting reports to measure each department's performance to ensure monthly budgetary goals are met. Works with sales managers to increase customer base or depending on the branch size, directly handles sales management responsibilities. Reviews and approves revenue and margins prior to submission of sales proposals. Oversees and approves sales incentives and use of CRM program Oversees retention of service contracts including direct involvement in all “at risk” customer accounts. Develops and maintains strong working relationships with clients, elevator consultants, building owners, managers and prospects Oversees and ensures that the employee performance process for both union and non-union employees is performed timely and consistently Recommends employee merit increases as part of the performance management process for non-union employees, and meets with employees to review their compensation and bonus structure Maintains a strong working knowledge of the overall market area, including sales backlog, service and repair volume, market penetration, volume of outstanding bids, available new business, special projects, and staffing requirements and availability Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements; and a good understanding standing of employment and labor laws Maintains strong familiarity of company products by attending company training classes, and reviewing factory equipment updates and supplier goods Maintains strong working knowledge of the contract with the International Union of Elevator Constructor Responsible for Reviews and approves invoices, accounts receivables, write-offs and credits. Includes assisting in the collection of problem accounts Interfaces with corporate and US field departments including the factory, elevate, coordination, leasing, legal, and labor relations EDUCATION & EXPERIENCE Thorough knowledge of the elevator industry and general management methods within the elevator industry Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience Proven success managing and developing talent within the workforce Ability to define problems collect data, establish facts and draw valid conclusions Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions Salary range: $219,000-$272,000. The role offers a car allowance, fuel card, and annual incentive program. Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered Medical, dental, and vision coverage Flexible spending accounts (FSA) Health savings account (HSA) Supplemental medical plans Company-paid short- and long-term disability insurance Company-paid basic life insurance and AD&D Optional life and AD&D coverage Optional spouse and dependent life insurance Identity theft monitoring Pet insurance Company-paid Employee Assistance Program (EAP) Tuition reimbursement 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: 15 days of vacation per year 11 paid holidays each calendar year (10 fixed, 1 floating) Paid sick leave, per company policy Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies. #J-18808-Ljbffr
    $65k-110k yearly est. 3d ago
  • Director of Operations

    JK Executive Strategies, LLC 4.4company rating

    Greensburg, PA jobs

    Greensburg, PA JK Executive Strategies is proud to partner with a growing, patient-focused dental practice in search of a Director of Operations to join its team. The Director of Operations will serve as the essential link between the CEO's vision and the consistent, high-quality execution required across multiple offices. This is a unique opportunity to step into a role where operational excellence, people development, and culture-building are as important as performance outcomes. This individual will take ownership of creating the systems, structure, and leadership support necessary for sustainable scalability. With responsibility spanning multi-site operations, HR leadership, onboarding and training, compliance, financial oversight, and team development, the Director of Operations will shape the framework that enables the organization to grow intentionally and successfully. The ideal candidate is a builder-someone who thrives in a fast-growing, mission-driven environment and is energized by the opportunity to elevate processes, people, and performance across a thriving dental practice. Responsibilities Translate CEO directives into actionable plans and ensure alignment and execution across all locations. Design, implement, and maintain scalable systems that enable the organization to grow seamlessly into additional locations or service lines. Build and lead the company-wide onboarding and training infrastructure to ensure new hires and leaders are developed quickly, effectively, and consistently. Oversee and support Practice Managers to ensure consistent operations and exceptional patient experiences. Standardize and optimize systems, policies, and procedures across locations. Lead HR functions: recruiting, hiring, onboarding, training, retention, and performance management. Establish and maintain pay structures, compensation reviews, and scorecard-driven progression frameworks. Develop clear career pathways and leadership pipelines to support organizational expansion. Build and nurture a culture of respect, accountability, and opportunity across the organization. Coordinate with marketing to execute growth campaigns aligned with CEO strategy. Monitor financial and operational performance metrics across all offices (production, collections, expenses, patient flow). Oversee compliance for all locations, providers, and equipment. Manage accounts payable and budgets in collaboration with CEO. Conduct weekly operational meetings with PMs and ensure both upward and downward communication flows effectively. Report weekly scorecards and performance summaries to the CEO with recommended adjustments. Requirements Bachelors degree required, Masters degree preferred. 5-10+ years of multi-site operational leadership, preferably within dental environment. Demonstrated ability to translate executive vision into actionable operational plans. Proven success in building scalable systems, processes, and SOPs across multiple locations. Experience leading core HR functions including recruiting, hiring, onboarding, training, retention, and performance management. Strong understanding of financial and operational metrics (production, collections, expenses, patient flow, EBITDA, scorecards). Prior experience managing and developing leaders, such as Practice Managers or multi-unit managers. Familiarity with compliance requirements within healthcare or similarly regulated industries. Background in managing accounts payable, budgeting, and working closely with executive teams. Salary Range 100-110k + variable compensation JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.
    $74k-118k yearly est. 5d ago
  • Director of Operations

    CEVA Logistics 4.4company rating

    Miami, FL jobs

    Summary: The Director of Operations, P&D is the national leader for CEVA's P&D product in the United States. This role oversees all District Directors and holds full P&L ownership for stations and districts nationwide. The Head of P&D is responsible for building and executing the strategic growth plan, driving operational excellence, partnering with Sales to expand the product, and ensuring all financial and performance targets are met. Typical Responsibilities: Lead all District Directors and provide strategic direction for the P&D product. Own the full P&L for P&D across all stations and districts in the U.S. Design and implement the national growth strategy in partnership with the Sales organization. Ensure flawless operational execution, achievement of KPIs, service quality standards, and productivity targets. Develop annual budgets and deliver against revenue, margin, and cost objectives. Implement initiatives to improve transportation metrics, pickup/delivery performance, and overall customer experience. Partner with Customer Service and Account Management to ensure alignment and proactive customer care. Drive continuous improvement, operational discipline, and standard process adoption across the network. Requirements: Bachelor's degree in business, Logistics, Supply Chain, or related field (Master's preferred). 10+ years of P&D, LTL, final-mile, or transportation leadership experience; national or multi-district scope preferred. Demonstrated success owning and managing full P&L performance. Strong understanding of transportation metrics, delivery performance, route optimization, and station operations. Experience building and executing commercial strategies with Sales teams. Excellent leadership, communication, and organizational skills. Data-driven mindset with proven ability to drive KPIs and performance programs. Strong customer-focus orientation and experience working with Customer Service and Account Management teams. Ability to travel frequently across the network. Minimum: Bachelor's degree in business, Transportation, Logistics, Supply Chain Management or a related field or equivalent combination of work experience and completion of the LDP Program. Minimum 10 years related experience. Minimum 5 years supervisory or managerial experience. Working knowledge of IT technical disciplines related to systems architecture, operating systems, programming environments and databases; project management methodologies and disciplines in SCM. Experienced in all areas of transportation, logistics and supply chain operations. Experience with WMS and TMS Packages. Travel: Travel is required at least 60% of the time and is approximately 90% within the U.S. and 10% outside of the U.S.
    $79k-120k yearly est. 5d ago
  • Regional Operations Manager

    Courier Express 3.9company rating

    Jacksonville, FL jobs

    Oversees daily operational processes and activities while maintaining financial control Supervises multiple operating units (warehouse / distribution center) with part time and full-time employees. Establishes and maintains performance and productivity standards. Manages and attempts to reduce the costs of the operating unit. Maintains a high level of service with customers that meets the expectations of Courier Express. Creates goals and action plans for each aspect of the operating unit. Maintains positive employee relations and creates a positive work environment through the enforcement of safety and compliance standards. Monitors the operations by resolving any issues that arise in the workplace. Provides feedback to management on the status of overall operations. Secondary Job Duties: Develops employees in the culture of Courier Express and provides the tools necessary for them to succeed in their position. Makes managerial decisions concerning staff and temp employees. Education/Experience Preferred: 3 - 5 years of previous managerial experience in the Courier, Freight, Distribution, Warehousing, and/or Transportation fields. Bachelor's Degree preferred Personal Skills Required: Ability to plan and carry out daily agenda with limited supervision, management and leadership experience, highly developed organizational skills, ability to interact with employees at a variety of levels, excellent communication skills, rapid response to issues, attention to detail, ability to communicate with drivers on a routine basis. Must be willing to travel. Courier Express: Medical, dental, prescription drug and vision plan Company matched 401k Paid holidays and PTO Flexible Spending and Health Savings Accounts Computer Skills Preferred: Microsoft Excel
    $53k-71k yearly est. 4d ago
  • Transit Operations General Manager - Lead Service & Safety

    MV Transportation 4.5company rating

    Baltimore, MD jobs

    A leading transportation company is seeking a General Manager to provide strategic leadership and ensure operational excellence at their Baltimore location. The ideal candidate will oversee all aspects of the operation from managing staff to ensuring full compliance with company policies and safety regulations. With a commitment to high performance and customer satisfaction, this role is crucial for maintaining service quality and achieving business goals. Candidates should possess strong management experience and analytical skills to drive operational improvements. #J-18808-Ljbffr
    $66k-104k yearly est. 4d ago
  • Director of Poultry Operations

    Kane Partners LLC 4.1company rating

    Philadelphia, PA jobs

    A leading, privately held poultry producer located in southeastern Pennsylvania is seeking an accomplished Director of Poultry Operations to oversee and optimize all aspects of its live production operations. This high-impact leadership role will be responsible for managing hatchery, breeder, layer, grow-out, and live haul functions, ensuring production targets, animal welfare, and product quality standards are consistently met. Candidates without direct experience in poultry/live animal production will not be considered. Key Responsibilities: ● Direct and manage multi-site live production operations, including breeder, layer, hatchery, and grow-out facilities. ● Ensure livestock is ready for processing on schedule, in healthy condition, and in a cost-effective manner. ● Develop short- and long-term strategies to improve live production performance and plant scheduling. ● Monitor and improve breeder/layer operations and oversee R&D genetics programs. ● Identify, recruit, and develop new contract growers. ● Recommend and oversee farm equipment updates, repairs, and replacements. ● Ensure compliance with USDA, OSHA, EPA, and animal welfare regulations. ● Collaborate with HR, Accounting, Maintenance, and other operational support departments. ● Develop and mentor managers, supervisors, and staff to achieve performance and succession goals. ● Manage departmental budgets, P&L objectives, and performance metrics. Qualifications: ● Bachelor's degree in poultry science, animal science, agriculture, or related field (preferred). ● 7-10+ years of management experience in all aspects of live poultry production (breeding, hatchery, laying, live haul). ● Strong facilities and maintenance background. ● Proven track record of improving live production performance. ● Experience with USDA, OSHA, and EPA compliance. ● Demonstrated leadership in multi-site operations and team development. ● Budgeting and P&L management expertise. ● Ability to lift 50 lbs. and work in varied environmental conditions. This is a pivotal role for a driven leader passionate about operational excellence and sustainable live production practices. Competitive compensation and benefits offered. To apply or learn more, submit your resume today. Work Authorization: Applicants must have valid, independent authorization to work in the United States. This position does not offer, support, or accept any form of sponsorship-whether employer, third-party, future, contingent, transfer, or otherwise. Candidates must be able to work for any employer in the U.S. without current or future sponsorship of any kind. Work authorization will be verified, and misrepresentation will result in immediate removal from consideration.
    $80k-126k yearly est. 4d ago
  • General Manager

    STK Oak Brook 3.7company rating

    Oak Brook, IL jobs

    Why Join Our Team? Industry-Leading Compensation: Up to 25% of the base salary in performance-based bonuses $24K annually in monthly kicker bonuses Comprehensive Benefits Package: Medical, Dental, and Vision Insurance Group Life and Disability Insurance Group Accident, Hospital Indemnity, and Critical Illness Insurance Traditional and Roth 401(k) Plan Exclusive Perks & Growth Opportunities: Employee Dining Discounts and/or Complimentary Onsite Meals Career Development & Limitless Growth Opportunities If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations. Paid Time Off Employee Assistance Program (EAP) Commuter and Dependent Care Benefits What You'll Do: As the General Manager, you will be the driving force behind daily operations, team leadership, and financial performance. You will be responsible for maintaining our brand standards, guest satisfaction, and a dynamic, high-energy environment while also ensuring profitability and efficiency. Key Responsibilities: Operations Leadership Lead and inspire a team of managers and hourly staff to deliver an exceptional guest experience Uphold THE ONE GROUP's world-class service and hospitality standards Oversee all restaurant functions, including business strategy, marketing, and risk management Maintain compliance with corporate policies, food safety standards, and health regulations Team Development & Staffing Recruit, hire, and onboard top-tier talent to support a high-performance culture Coach, train, and mentor team members to drive excellence and career growth Conduct regular performance evaluations and team-building initiatives Financial & Business Performance Monitor sales, labor, and operating costs to maximize profitability Develop marketing initiatives and networking strategies to increase guest traffic and sales Set and execute sales forecasts, budget goals, and profitability strategies Ensure compliance with all financial reporting and cost management standards What We're Looking For: 8+ years of leadership experience in high-volume, full-service dining (steakhouse or upscale dining preferred) A proven track record of driving sales, managing budgets, and leading successful teams Strong business acumen, financial expertise, and decision-making skills A passion for hospitality, guest engagement, and high-energy environments Tech-savvy with experience in restaurant POS systems (MICROS, Aloha, OpenTable, etc.) Ability to thrive in a fast-paced, high-energy restaurant atmosphere Why THE ONE GROUP is Your Next Career Move This is more than a job-it's a career opportunity with limitless potential in an expanding global brand. If you're ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience! We use eVerify to confirm U.S. Employment eligibility. #J-18808-Ljbffr
    $47k-89k yearly est. 6d ago
  • General Manager (Minneapolis)

    Thyssenkrupp Elevator 4.6company rating

    Minneapolis, MN jobs

    The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced General Manager in Minneapolis, MN. Responsible for driving revenue growth and managing the branch's P&L by successfully managing all departments and lines of business to exceed business goals. Drives the culture and sets expectations for safety, work ethic, professionalism, ownership of the business and shares pride in the branch and the branch's successes. ESSENTIAL JOB FUNCTIONS: Supervises department managers and superintendents by providing direction and training, and communicating company policies, procedures and objectives. Leads by example the company's commitment to safety and administers the company safety program. Ensures the branch's daily operations run efficiently and cost effectively and meets financial commitments including target EBIT dollars and gross margin percent goals across all lines of business except New Installation. Manages profit and loss (P&L) and uses accounting reports to measure each department's performance to ensure monthly budgetary goals are met. Works with sales managers to increase customer base Oversees retention of service contracts including direct involvement in all “at risk” customer accounts. Plays leadership role in customer retention programs using NPS scores, processes, tools and technology. Develops and maintains strong working relationships with clients, elevator consultants, building owners, managers and prospects. Oversees and ensures that the employee performance process for both union and non-union employees is performed timely and consistently. Recommends employee merit increases as part of the performance management process for non-union employees and meets with employees to review their compensation and bonus structure. Maintains a strong working knowledge of the overall market area. Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements; and a good understanding standing of employment and labor laws. Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Maintains a maintaining a strong working knowledge of the contract with the International Union of Elevator Constructor. Includes meeting with local business agents to resolve issues involving contract work, grievances and union employee issues. Responsible for Reviews and approves invoices, accounts receivables, write-offs and credits. Consults with regional and district teams in areas of operations, sales, accounting, safety and human resources. Ensures that all HR matters are coordinated with the regional HR team. Responsible for multiple levels of approvals including but not limited to purchasing, contract execution, contract modifications, and price adjustments EDUCATION & EXPERIENCE: Thorough knowledge of the elevator industry and general management methods within the elevator industry Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience Proven success managing and developing talent within the workforce Ability to define problems collect data, establish facts and draw valid conclusions Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered Medical, dental, and vision coverage Flexible spending accounts (FSA) Health savings account (HSA) Supplemental medical plans Company-paid short- and long-term disability insurance Company-paid basic life insurance and AD&D Optional life and AD&D coverage Optional spouse and dependent life insurance Identity theft monitoring Pet insurance Company-paid Employee Assistance Program (EAP) Tuition reimbursement 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: 15 days of vacation per year 11 paid holidays each calendar year (10 fixed, 1 floating) Paid sick leave, per company policy Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies. #J-18808-Ljbffr
    $43k-77k yearly est. 3d ago
  • Store Manager (BK Heights)

    Housing Works Inc. 4.3company rating

    New York, NY jobs

    Compensation Range: $60,000 - $64,350 commensurate with experience The Thrift Shop Store Manager is responsible for the overall operation of a Housing Works Thrift Shop. The Store Manager is first and foremost an Ambassador for Housing Works, prioritizing customer service over all other tasks. You must know and communicate the Mission Statement, outreach to the community, and create an environment and culture that is reflective of the Housing Works Community Values. The Store Manager must possess an entrepreneurial spirit with a mindset to use existing resources to maximize revenue and profit. You are responsible to provide training and development of the team, empowering employees to work together to reach organizational goals and objectives. Essential Duties and Responsibilities Responsible for the creation of daily/monthly work plans to ensure that sales and operational goals of the store are met, utilizing staffing resources appropriately. Responsible for recruiting, interviewing, hiring, on-boarding, and training of employees and volunteers, ensuring understanding and compliance to shop standards, organizational goals and direction; including conducting progressive counseling as necessary. Encourage teamwork and foster creativity. Recognize talent and help to develop individuals for advancement within the organization. Formulate a pricing strategy in alignment with the price matrix and pricing philosophy by reviewing product sales reports and analyzing sales trends. Conduct promotions and timely markdowns to include themed events and seasonally appropriate sales and/or promotions. Responsible for ensuring compliance with all Housing Works policies and procedures and ensuring that all organizational deadlines and directives are met. Understand and fully implement Housing Works' customer service program, showcasing exemplary customer/donor service, including but not limited to greeting, saying thank you, explaining policies clearly and politely to the satisfaction of the customer, and by prioritizing assisting customers/donors over all other shop tasks. Maintain professional and technical knowledge by attending training meetings/sessions and through independent study. Be a Housing Works Ambassador by knowing and communicating the Mission Statement, outreaching to the community, and participating in a minimum of four direct actions per year aimed at ending the twin crises of homelessness and HIV/AIDS. Perform all other duties as directed by supervisor and/or executive management Job Requirements Minimum Education/Experience Required: Minimum of 3 years prior retail management experience or equivalent experience in managing a team Working knowledge of the second-hand market to include the breadth of products offered in the Housing Works Thrift Shops Excellent communication skills (both verbal and written), interpersonal and team-oriented skills. Self-starting, self-motivating, solutions-oriented mindset Excellent organizational skills and attention to detail Ability to make decisions under pressure, flexibility to course correct as necessary Knowledge of Microsoft Office Strong interest in the Housing Works mission to end the dual crises of homelessness and HIV/AIDS Key Performance Indicators % to Sales Plan % to Last Year Sales Average Transaction Value, Average Unit Sale, Average Selling Price Conversion Rate (if applicable) Physical Demands / Working Conditions Flexibility in schedule; weekends and holidays are required; required to work over 40 hours a week as necessary Frequently required to stand, walk, kneel, and bend for long periods of time Frequently required to lift a minimum of 40 pounds. Frequently communicates (exchanges information, converse with, express oneself) with subordinates, vendors, supervisors, and community at large Excellent verbal and written communications skills, articulations and instruction of policy and procedure. Coach staff in accordance with organizational policy and best practices. Occasionally exchange information in communication with individuals who are agitated, confrontational or difficult patrons from a variety of socio-economic, cultural and religious backgrounds Occasionally required to traverse public transportation to attend meetings and/or participate in presentations and training seminars Occasionally required to work at a computer approximately 20% of the time, 80% of the time will be interacting with staff and customers, this position may not be performed remotely Disclaimer Disclaimer: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Benefits We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and textbooks. COVID-19 Vaccination Policy Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources. Equal Employment Opportunity Statement Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr
    $60k-64.4k yearly 6d ago
  • Assistant Operations Manager

    All My Sons Moving & Storage 2.8company rating

    Saint Louis, MO jobs

    Your Opportunity: Learn to operate a business. All My Sons Moving & Storage is seeking an Assistant Operations Manager with a strong focus on driving sales and profitability. All Operations Managers share in monthly profits. Take initiative, work hard, and rapidly grow with us! All My Sons Moving and Storage is a company founded on family principles. These principles have played a major role in 30 years of uninterrupted growth through a recession and pandemic. As an OM, you will have a critical role in overseeing and managing various aspects of a local market. You will be responsible for coordinating logistics, managing move crews, and ensuring that all moves are executed safely, efficiently, and to the highest standards of quality. Additionally, you will be responsible for driving sales and profitability through strategic planning and execution of sales initiatives. This is a fast-paced, entrepreneurial, leadership driven position you will have the opportunity to earn very well in and develop your skills as a leader. If you are a motivated, results-driven individual with a passion for excellence, we want to hear from you today! Apply and join our family at All My Sons Moving & Storage. From strategy to execution. You will oversee: · Planning, scheduling, dispatching, and monitoring quality assurance throughout the move process. · Hiring and retaining top-notch crews. · Safety, Compliance, & DOT. · Supporting and motivating Salespeople. · Growing your online reputation on Google & Facebook (Reputation Management). · Meeting Monthly Revenue & Profit Projections. · Controlling operational costs (P&L Management). Our state of the art, proprietary technology allows you to multi-task through these responsibilities seamlessly. Requirements · 3 + years of experience leading and managing others. · Ability to become DOT vehicle certified. · Willingness to participate in our pre-employment background and drug screening process. · Able to commit to company paid training: (4 weeks Out-of-State) · Must have customer service mindset. Compensation Structure · $70,000.00 - $72,000.00+ per year (This includes salary + monthly profit sharing bonus) · Medical, Dental, 401K Benefits available. · 10 days of PTO after 90 days (Increases after 2+ years of employment) · A paid and detailed Training Program that gives you the confidence and tools to succeed right from the start. We are an Equal Opportunity Employer and are a drug-free workplace! Job Type: Full-time Benefits: · 401(k) · Dental insurance · Health insurance · Paid time off · Vision insurance · Schedule: · 50 hours a week · Weekend availability Supplemental pay types: · Bonus pay- profit sharing monthly Application Question(s): · This position requires you to obtain a DOT Medical Card. Part of this requirement is the ability to pass a pre-employment drug screening. Work Location: One location Job Type: Full-time Pay: $70,000.00 - $80,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: 10 hour shift 8 hour shift Weekends as needed Experience: Profit & loss: 3 years (Required) Leadership: 3 years (Required) Sales: 1 year (Preferred) Work Location: In person Email resume : ********************* Seniority Level Mid-Senior level Industry Transportation, Logistics, Supply Chain and Storage Employment Type Full-time Job Functions Business Development Management Strategy/Planning Skills Operations Management Business Development Team Management Sales Growth Profit & Loss Strategy to Execution Customer Experience Business Profitability Daily Operations Management Profit & Loss Management Screening questions Required qualifications How many years of work experience do you have with Daily Operations Management? Ideal Answer: Minimum: 3 How many years of work experience do you have with Profit & Loss Management? Ideal Answer: Minimum: 3 How many years of Business Development experience do you currently have? Ideal Answer: Minimum: 3 Are you willing to undergo a background check, in accordance with local law/regulations? Ideal Answer: Yes Are you willing to take a drug test, in accordance with local law/regulations? Ideal Answer: Yes Do you have a valid driver's license? Ideal Answer: Ye
    $70k-80k yearly 2d ago
  • Service Manager

    Southern States Toyotalift 3.6company rating

    Jacksonville, FL jobs

    Southern States Material Handling is more than just forklifts! With our flagship brands of Toyota and Raymond, we pride ourselves in successfully partnering with our customers to offer solutions that keep businesses running! Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, and warehouse solutions, Southern States Material Handling solves problems. We are looking for a capable Service Manager to join our team! As a Service Manager with Southern States Material Handling : Successfully create and maintain service operations, which exceed customer and technician needs. This includes timely, high quality service operations at competitive costs to the customer while maintaining sufficient profit margins and professional image for Southern States Material Handling. Come be a part of our Toyota/Raymond family! Top of the Line Benefits!! 401(k) with company matching Dental insurance Health insurance Vision Insurance PTO and Vacation Paid Holidays Flexible Spending Account Life Insurance Tuition Reimbursement What you Need/Basic Qualifications: Prior company experience as a Road Service Technician or previous Service Manager experience Proficiency with MS Office including Word, Excel, Outlook Windows XP knowledge preferred Demonstrate above average time management, organizational, and follow-up skills Ability to multi-task and manage multiple assignments and tasks and set priorities, as well as adapt to changing conditions and work assignments Excellent verbal and written communication skills Positive people management skills Customer-focused with exceptional customer service skills Education and Certification Needed: High School diploma or GED Technical school coursework in electrical, mechanical, or automotive field is preferred 2-5 years management or leadership experience preferably in a service environment strongly preferred What you'll Do: Support Technicians, service department associates, and branch management. Provide training in all company functions: policies, procedures, timekeeping, and safety; ensure that these items are being adhered to. Work to eliminate waste and lost time through training and coaching Maintain SSMH's high company standards and ensure that all Technicians are taking care of and protecting the customers' interests, and living up to our company standards Give assistance to all team members via phone and in person, as needed. Manage the work in progress reporting - delegate responsibilities as necessary Effectively manage service coordinator and dispatch team to include assigning tasks, setting team goals, and time/attendance recording. Monitor and encourage superior customer communications skills for all service department personnel. Possession of strong communication skills; ability to communicate successfully with a wide variety of individual personality types Conferring with customers as required for problem/solution resolution and proper supervision of equipment repair and maintenance. Take initiative in developing new methods and procedures for the service department as required Assist in technician performance reviews, and complete service team reviews Ensure all technician timecards are complete and accurate Monitor return to branch work orders and completed work orders for billing daily Conduct van inspections after each Technician meeting Participate in and bring value to all monthly team meetings Provide the Branch Operations Manager with technical expertise, as needed Monday through Friday daytime hours SSMH is an equal opportunity employer. SSMH does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential.
    $44k-74k yearly est. 3d ago

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