As a Service Dispatcher, you will assist with office duties to include managing contract files, billing and invoicing, payroll, and routing inbound service calls. The Dispatcher will also maintain the service schedule and dispatch/assign Service Technicians as needed.
Compensation
Wage Range Starting at: $20+/hr. based on qualifications & experience
Job Duties
Issue purchase orders and enter vendor invoices
Manage customer preventative maintenance contracts
Prepare customer billing statements and expense reports
Review and submit payroll weekly for service technicians
Receive inbound service calls from customers and assigns service requests to technicians as appropriate
Plan and maintain service schedule for technicians on a daily, weekly and monthly basis
Review daily work orders to ensure service has been completed and documented correctly
Communicate professionally both written and verbal with customers and vendors
Coordinate upcoming material needs and order materials
Requirements
3 or more years of experience with administrative support, billing and invoicing and receiving inbound calls while providing excellent customer service
Prior experience working within the construction/service industry, inclusive of general contractors, specialty contractors and service providers preferred
Proficiency in MS Office and accounting software
Strong attention to detail
Dispatch experience preferred
Additional Requirements
Maintain a positive, cooperative, and teachable attitude
Initiative; self-motivated (driven), self-starter
Complies and promotes company Safety Policy
Excellent communication and customer service skills
Analytical and problem-solving skills
Must be able to work independently with and without supervision
Ability to stand, squat, bend, stoop, and comfortably lift up to 50 lbs
Ability to pass a full background screening, MVR, and drug screening
Ability to travel, on limited basis, for training
Schedule
Monday - Friday 7:00am - 4:00pm with a 1 hour lunch break
Comprehensive Benefits
Medical, Vision, Dental
Paid holiday and vacation
401(K) Plan with multiple investment options
Training and development programs
Company-paid employee assistance program
Employee discount programs
Company-paid and voluntary life insurance
Company-paid and voluntary accidental death & dismemberment (AD&D)
Company-paid short-term disability and voluntary long-term disability
Healthcare reimbursement account and dependent care reimbursement account
Vehicle discount programs
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Comfort Systems USA (Southeast), Inc. is an equal opportunity employer in all aspects of employment and prohibits discrimination and harassment of any type to all individuals regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
We strive to foster a work environment that includes and embraces racial, ethnic and gender diversity and other individual differences. Our commitment to diversity and inclusion helps us attract and retain the best talent, enables employees to realize their full potential, and drives high performance through innovation and collaboration.
$20 hourly 2d ago
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Dispatcher
All American Barricades 4.5
Fort Lauderdale, FL jobs
Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors or emergency personnel
Using telephones, two-way radios or text messages to contact employees or emergency personnel
Speaking with supervisors or customers to resolve problems, requests for services or equipment
Preparing daily work such as schedules, ordering labor, making sure proper equipment is available for drivers to use
Preparing work orders for crew or receiving work orders from work crews
Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
Complete work tickets for drivers on a daily basis
Ensure all work tickets are returned and filled out properly
All orders requested via email are to be sent a response with confirmation
Answer all emails in a timely manner
Match all tickets with labor tickets and verify against driver log
Notify customer immediately of any missing equipment
Call Power Company Foreman's to confirm jobs for following day/week
Make all tickets for following day and put in drivers box outside
Inform workers of type and location of work to be performed and dispatch workers to job
Respond to emergency issues pertaining to jobs in a timely manner, coordinating with the GM (may fall outside of regular business hours)
Company reserves the rights to add or change duties at any time
$36k-41k yearly est. Auto-Apply 40d ago
Dispatcher
Cemex USA 4.7
Wildwood, FL jobs
READY TO BUILD A BETTER FUTURE WITH US? Cemex is a leader in the building materials industry, known for our innovation, quality, and sustainability. With over a century of expertise, we are committed to delivering products and services that meet the needs of our customers and communities across the globe. At Cemex, we believe in investing in our people, offering opportunities for growth, competitive benefits, and the chance to be part of a dynamic team. Join us and build your career with a company that's building a better future.
Job Summary
ABOUT THE JOB
We're looking for a responsible and skilled Dispatcher to join our team. This plays a crucial role in coordinating the delivery of Cemex products, ensuring efficient and timely service to our customers.
Job Responsibilities
WHAT YOU WILL GET TO DO
As a Dispatcher at Cemex, your daily responsibilities will include:
* Delivery Scheduling: Coordinate with production and yard personnel to schedule deliveries, factoring in truck capacity, delivery distances, and unloading times.
* Customer Service Collaboration: Work closely with customer service representatives to optimize delivery schedules.
* Driver Assignment: Assign drivers for concrete product deliveries and generate sales reports.
* Quality Assurance: Ensure high levels of customer satisfaction and promptly address any service quality issues.
* Internal Relationship Building: Cultivate internal relationships to understand and fulfill customer needs.
* Load Tracking: Record mix components for each load and maintain driver communication to streamline deliveries.
* Process Improvement: Recommend procedural enhancements to improve customer service.
* Documentation Management: Generate and manage invoices, delivery tickets, and shipping documents.
Qualifications
WHO WE ARE LOOKING FOR
To succeed in this role, you should bring:
* Educational and Licensing Requirements: High School Diploma.
* Experience: Preferably 1 year of dispatching experience.
* Skills: Proficiency in OSHA standards and regulations. Ability to remain calm and efficient under pressure. Attention to detail and strong decision-making skills.
Knowledge, Skills, and Abilities
.
Working Conditions
WORKING CONDITIONS
* Safety First: Wearing protective equipment and adhering to safety protocols is a must.
* Dynamic Environment: You'll work in diverse environments, including exposure to varying conditions such as outdoor industrial operations settings.
* Physical Requirements: Expect frequent walking, sitting, lifting (up to 50 pounds), pushing, pulling, and climbing as part of your daily routine.
Physical Requirements
WHAT WE OFFER YOU
At Cemex, we recognize and reward dedication and hard work with a comprehensive benefits package designed to support both your professional growth and personal well-being. This includes competitive pay, robust medical, dental, and vision coverage, along with access to our Employee Assistance and well-being programs. We provide support for new parents through paid pregnancy and parental leave, as well as generous paid time off and holiday pay. Additionally, our 401k savings plan is designed to help you build a secure financial future.
We're also committed to your development, offering in-house virtual training through Cemex University and education assistance to help you achieve your career goals.
WHY CEMEX?
At Cemex, we're committed to helping you reach your full potential. Whether you're just starting out or looking to take the next step in your career, we provide the resources and support you need to succeed. Let's build a better future together.
APPLY NOW
Legal Notices
CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates.
CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws.
CEMEX is an E-Verify participating employer.
Arizona Smoke-Free Act. CEMEX complies with the State of Arizona's Smoke-Free Act (Arizona Revised Statutes § 36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX.
CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page. (********************************************************************
EEO Statement - En Español
CEMEX es una institución EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, información genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.
Nearest Major Market: Orlando
$28k-37k yearly est. 16d ago
Dispatcher Transport
Cemex USA 4.7
Davenport, FL jobs
Founded in 1906, over the last 110+ years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and communities throughout the Americas, Europe, Africa, the Middle East, and Asia. Here at CEMEX we offer our employees competitive wages, career growth, excellent benefits including health, dental & vision plans, vacation or paid time off, employee assistance program and retirement plan options, along with over a century of stability to build your next career on! To learn more about our company culture and why you should join us, visit us at ************************* For direct access to CEMEX Career Opportunities, visit us at ************************
Job Summary
The Dispatcher is responsible for coordinating activities involved in delivering products or services for CEMEX or customers.
Job Responsibilities
* Liaison between Sales, Customers and Terminal management
* Resolve and communicate in a satisfactory and timely manner any customer concerns or issues
* Promote a safe work environment and team mentality
* Learn and could maintain D.O.T. driver's hours of service daily logs for internal drivers or external contractors, as appropriate and necessary
* Monitor equipment maintenance schedule for company owned equipment to ensure D.O.T. compliance
* Work with Terminal management to provide solutions for more effective and efficient output
Qualifications
* High School diploma or GED required; Bachelor's degree preferred
* Bi-lingual in English and Spanish preferred
* 2-5 years Customer Service Experience
Knowledge, Skills, and Abilities
* General knowledge and familiarity with cement and building materials
* Proficient in Windows office suite
* Knowledge of trucking software preferred
* Able to work in a fast paced, high stress office environment
Working Conditions
* Capable to work extended hours, including weekends, as necessary
* Able to work in standard office environment with computer equipment
* Capable to work in open office environment
Physical Requirements
* Requires frequent sitting, standing and walking
* Able to exert up to 20 pounds of force occasionally and/or negligible amount of force frequently
* While performing the duties of this job, the employee is regularly required to talk and hear in order to communicate
Legal Notices
CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates.
CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws.
CEMEX is an E-Verify participating employer.
Arizona Smoke-Free Act. CEMEX complies with the State of Arizona's Smoke-Free Act (Arizona Revised Statutes § 36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX.
CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page. (********************************************************************
EEO Statement - En Español
CEMEX es una institución EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, infomación genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.
Nearest Major Market: Lakeland
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary
Dispatcher (Scaffold Division)
Are you seeking an entrepreneurial, empowering workplace that allows you to:
* Develop a career track
* Leverage your current skills while developing new skills
* Work with an incredible team of people
Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Dispatcher for our Scaffold Division.
As a Dispatcher, you will manage Drivers throughout the Tampa market to ensure prompt receipt and delivery of equipment from/to customers. This role is responsible for overseeing the application of appropriate DOT standards. Includes responsibility for reporting, scheduling, and supports customer service/sales goals of the business unit.
Duties and Responsibilities
* Site-Specific Planning: "Coordinate deliveries to active, high-traffic construction sites, requiring precise timing and communication with site superintendents."
* Load Optimization: "Oversee the staging and loading of scaffolding and industrial equipment to ensure weight distribution and safety compliance."
* Complex Routing: "Manage local route density while accounting for 'last-mile' challenges common in construction, such as narrow access points and off-road unloading."
Qualifications:
* Industry Experience: "Minimum 2 years of experience dispatching Class A/B drivers in the construction, rental equipment, or building materials industry."
* Regulatory Knowledge: "Deep understanding of DOT regulations specifically pertaining to flatbeds, securing loads, and oversized/heavy equipment transport."
* Soft Skills: "Ability to 'speak the language' of both commercial drivers and construction site foremen."
* Working knowledge of the delivery area.
This description is not an all- inclusive description of all job duties. Job duties and responsibilities may be assigned which are not mentioned above at any time based on the demands of the company. Essential functions and overtime eligibility may vary based on the specific task assigned to the position.
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.
Base Pay Range: $56,304.00 - 77,418.00
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit *************************************** for more information on our benefits and to join our Talent Network.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
* Health, Dental and Vision plans
* 401(k) Match
* Volunteer time off
* Short-term and long-term disability
* Accident, Life and Travel insurance, as well as flexible spending
* Tuition Reimbursement Options
* Employee Assistance Program (EAP)
* Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):
* 12-25 vacation days depending on years of service
* 5 sick days
* 6 holidays
* 2 half day holidays
* 2 floating holidays
* 1 inclusion day
* 1 volunteer day
Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.
$25k-33k yearly est. Auto-Apply 4d ago
Dispatcher
Peaden Air Conditioning Plumbing and Electrical 3.5
Panama City, FL jobs
Job Description
No appointment needed - walk-ins welcome! Apply online in advanc
Why should you work for Peaden
You're the best and you want to join a team that appreciates you, where you can create your own opportunities.
Who We Are
We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in the Panhandle. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
What We Do
We are a team of home service experts who go the extra mile to ensure peak performance for your home's plumbing, heating and air conditioning and electrical systems.
The Big Task
You will evaluate customer calls and match the right technician to every job.
Key Sub Tasks
Learn the business and learn how to prioritize the most urgent customer calls.
Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field.
Record and report the service calls.
Provide one-on-one training of new dispatchers.
Participate in training so that you grow and develop as a professional.
Update customers throughout the day on the technician's progress.
Desired Skills and Experience
If you can achieve the above and you find it fun and challenging - you have just the right amount.
What We Offer
Our top performers are among the highest paid in the Panhandle.
Medical, dental, and vision insurance
Company paid long-term disability and life insurance
PTO beginning your first day
Paid holidays after 90 days
Paid parental leave after 1 year
401k Plan with a company match
A family. This is last on the list because it's most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships.
If you want to be part of something bigger than just a job make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Peaden by visiting ***************
Peaden provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
Any conditional offer will be subject to background check, MVR, and drug screen. DFWP
$25k-33k yearly est. 14d ago
Dispatcher
Mr. Rooter 3.6
Deerfield Beach, FL jobs
As a Customer Service Representative/ Dispatcher , you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.
Specific Responsibilities:
Receive incoming calls in professional and courteous manner
Prioritize and coordinate the scheduling of services
Coordinate delays in schedule with customers and service technicians
Use customer development techniques to solicit work through phone, email, mail and personal customer contacts
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
Minimum two years admin experience
Experience working in the Construction Industry
Familiar with completing construction permit applications
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Benefits: Medical Benefits
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
Compensation: $17.00 - $20.00 per hour
Plumbing isn't just about leaks, pipes, and gaskets. It's about people. Not just the people we help by providing quality plumbing services, but also the professionals doing those services themselves. Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can't serve customers well without a happy, motivated, and committed team. Creating a culture with an exemplary work ethic is just as important as plumbing, and it's part of everything Mr. Rooter Plumbing does.
*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
$17-20 hourly Auto-Apply 60d+ ago
Dispatcher - Sarasota
Summit Materials, Inc. 4.4
Sarasota, FL jobs
The role of a Dispatcher is to ensure responsibility for compiling orders, scheduling deliveries and drivers, and providing customer service. Pay is dependent upon experience and will be discussed during the consideration process.
Role & Responsibilities
Responsibilities:
* Dispatch and control the Drivers needed throughout the day and make any necessary adjustments to maintain daily volume requirements
* Have a professional and respectful voice over the phone/radio, with the ability to deescalate tense situations
* Able to remain calm and decisive in a potentially high stress/fast-paced work environment
* Solve problems in a timely manner while fostering lasting business relationships with our customers/drivers
* Must be familiar with our delivery areas and must be able to assist drivers in finding job sites
* Must be able to determine travel time to jobs and best plant locations to service the job
* Accurately and promptly input orders to customer specifications for delivery
* Review and verify accurate delivery and product information on orders prior to delivery
* Must be able to perform in high call volume situations while multitasking with plants, drivers, team members in the office
* Coordinate Driver timekeeping functions, including receiving and documenting time off requests. As well as, maintaining Driver time off schedule in respect to sick time and personal days
* Daily review of Driver timecards, delivery time reports and time entry/ tracking
Qualifications:
* A minimum of 3 years customer service experience preferred
* High School diploma or general education degree (GED) required
* Prior dispatch experience, tracking and scheduling is preferred
* Bi-Lingual (Spanish/English) will be highly looked upon
* Computer Skills: typing skills, internet navigation
Benefits
* Consistent work, with a work/life balance
* Paid Holidays
* Paid Time Off
* 401(k) Plan w/ employer match contribution
* Medical / Dental / Vision plan offered
* Life Insurance - Company Paid
* Short-term / Long-term Disability Insurance - Company Paid
Get Hired
What to Expect During our Hiring Process
* Background Check
* Motor Vehicle Record Check
* 5-Panel Drug Screen
* Fit for Duty Baseline Physical (if applicable)
* A great team to support you throughout your career with Summit Materials companies!
Build a Lasting Career with us. Begin Here. Go Anywhere. Apply now!
Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We're passionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials.
At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong.
Req #: 2307
$26k-34k yearly est. 7d ago
Dispatcher
IES Holdings, Inc. 4.2
New Port Richey, FL jobs
Job Description
IES Residential, Inc. is one of the nation's largest and most respected electrical, plumbing, HVAC, solar, and cable solutions providers for single-family homes and multi-family complexes since 1973. We provide comprehensive integrated solutions that light up our world. We make homes come to life.
IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2024 fiscal year ending September 30, 2024, IES produced over $2.8 billion in revenue and employed over 9,400 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.
From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.
Our commitment to our employees is reflected by our actions:
Safety is Priority One - and our record shows it
Competitive Pay
Company 401K plan with Employer Contribution Match
Company Paid Time Off
Company Paid Life Insurance
Choice of Medical Coverage including Prescription and Short Term Disability Plans
Choice of Dental and Vision Coverage
Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
Auto and Home Insurance Discount Programs
Responsibilities
Bayonet Plumbing & HVAC is seeking a Dispatcher to join our team in New Port Richey, FL. Previous experience in dispatching is beneficial.
Responsibilities:
Utilize phone and computer system to dispatch technicians or field units to appropriate locations.
Monitor the route and status of technicians, coordinating and prioritizing their schedules effectively.
Provide technicians with job details, traffic updates, obstacles, and specific customer requirements.
Enter data accurately into computer systems and maintain logs and records of calls, activities, and pertinent information.
Prioritize service calls based on urgency and importance.
Regularly communicate with customers to provide updates on scheduled appointments and ensure satisfaction.
Collaborate effectively with office personnel.
Contribute as a team player in a fast-paced, high-pressure environment.
Qualifications
Requirements:
Excellent communication skills, including active listening and effective teamwork.
Service-oriented mindset with the ability to resolve customer grievances.
Previous dispatching experience is preferred.
Proficient computer skills with strong attention to detail.
Ability to thrive in a fast-paced, high-pressure environment.
$25k-30k yearly est. 29d ago
Dispatcher - Residential Solar & Electrical
Solar Impact, Inc. 4.4
Gainesville, FL jobs
Job Description
Solar Impact is a solar-first, Nexstar-aligned residential energy company seeking a high-performing Residential Solar & Electrical Dispatcher (CSR Hybrid). This role is dispatcher-first, responsible for optimizing technician schedules, driving efficiency, and supporting a 5-star customer experience, while also assisting with inbound customer calls during peak periods.
Compensation:
$18 - $23 per hour DOE
Responsibilities:
Primary Responsibilities (Dispatcher-Focused)
Dispatch and manage daily schedules for solar service and residential electrical techniciansrouting and capacity to maximize technician efficiency, revenue, and same-day servicetechnician progress in real time and proactively adjust schedules
Drive key dispatch KPIs, including utilization, jobs per day, same-day service, and on-time arrivaljob statuses, and notes inservice software
Support technicians with job details, system history, permits, and solar-specific information
Partner with service management to achieve performance goals
Secondary Responsibilities (CSR Support)
Handle inbound customer calls during peak or overflow periods
Book service appointments using Nexstar's best practices
Set clear expectations with homeowners
Deliver a consistent 5-star customer experience
Qualifications:
This position requires 1+ years of dispatching experience in solar, electrical, HVAC, or home services
CSR or call-center experience preferred
Strong working knowledge of
Familiarity with Nexstar systems is a plus
Solar service or OM experience is a plus
About Company
Solar Impact, Inc. is a licensed electrical and solar installation contractor in North Central Florida with a seasoned team of solar professionals. Founded in 2007, we have successfully installed hundreds of solar arrays, including landmark solar projects around the state of Florida.
We proudly operate an employee-owned company that provides PTO, Group Health, 401(k), and Profit-Sharing benefits to our team members. Our customer base includes homeowners, small businesses, public schools, multi-national companies, agricultural businesses, utilities, and many of our own employee-owners. We have been voted Gainesville Business of the Year for our Commitment to the Environment.
$18-23 hourly 9d ago
Service Dispatcher
Lindstrom Air Conditioning & Plumbing 3.9
Florida jobs
The Service Dispatcher reports to the Service Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Service Manager in achieving the applicable sections of the corporate strategic plan. Benefits
Paid Training
Careers Advancement Opportunities
Competitive Compensation
Year-Round Work
Spiffs, & Employee Contests
Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with Lindstrom service technicians & maintenance technicians.
Representative duties include:
Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians.
Coordinating the scheduling of the Parts Runner's time with the Service Manager.
Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives.
Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager.
Performing related staff-level duties as directed by the Service Manager.
Job Qualifications:
Proven supervisory experience in a customer service environment preferably in HVAC contracting or building services industry.
Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVAC field
Basic knowledge of HVAC technology,
Knowledge of HVAC-related terms.
Ability and initiative to work a non-standard schedule, including a willingness to be available to help if the department is short staffed.
Compensation: $17.00 - $20.00 per hour
There are many exciting options for a career in HVACR waiting to be explored.
If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!
$17-20 hourly Auto-Apply 60d+ ago
Dispatcher
Sobieski 4.0
Newark, DE jobs
Job Description
Dispatcher
Sobieski Services, Inc. in Newark, DE is looking to hire a self-motivated, experienced Dispatcher / Customer Service Representative to join our thriving HVAC and plumbing business! This position pays a competitive wage, depending on experience. We also offer excellent benefits, including a comprehensive benefits package, paid vacation and holidays, a 401(k) plan, free training, and a flexible work schedule. Are you an excellent multitasker? Do you thrive in a fast-paced, ever-changing environment? Are you a customer service rockstar looking for a career with a growing company and supportive team? If so, apply today!
ABOUT SOBIESKI SERVICES, INC.
Sobieski Services Inc., a division of J. F. Sobieski Mechanical Contractors, is part of an $100 million mechanical contracting company that provides premier construction services to Delaware, South Eastern PA, Cecil County, Maryland markets. Over thirty years ago, Sobieski Services, Inc. was founded with the intention of offering high-quality plumbing and HVAC services with a strong emphasis on customer satisfaction. We believe in three core values that have made our company successful: integrity in every decision we make, treating all team members like family, and courage to always make the right decisions. By putting an emphasis on these core values, we have been able to create strong, lasting
relationships with our customers.
We acknowledge and value the talents and hard work of our team. Due to their dedication, we proudly offer great pay and benefits. We work as a team with the combined goal to grow as a home services company and into experienced professionals. Which is why we offer expert in-house consultation services as well as unlimited earning potential and career advancement opportunities.
A DAY IN THE LIFE OF A DISPATCHER
As our dispatcher, you arrive each day ready to ensure that our clients are being heard and receiving the best customer service possible. Using your professional and friendly attitude, you answer incoming client calls and dispatch HVAC and plumbing service calls to field technicians. You schedule appointments to provide prompt, convenient service, as well as maximize our field technicians' time and mileage. Utilizing radio and tracking devices, you direct technicians accordingly. As necessary, you keep clients updated and informed. Additionally, you love learning and welcome constructive feedback for ultimate success. You truly demonstrate your value as our dispatcher by working hard to ensure maximum scheduling efficiency without compromising client satisfaction!
QUALIFICATIONS
At least one year of experience as a dispatcher
Relevant customer service experience
Basic computer skills including Microsoft Office
Ability to type 35-45 WPM
Ability to pass a background and drug test
Familiarity with the HVAC or plumbing industries would also be a plus but is not required. We will train the right person! Are you dependable? Do you have excellent phone skills? Do you have a proven ability to meet or exceed set goals? Do you have good communication skills, both verbally and written? Are you attentive to detail? If so, then you might just be perfect for this Dispatcher / Customer Service Representative position!
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be a good fit for this Dispatcher / Customer Service Representative position, please fill out our initial mobile-friendly application so that we can review your information. We look forward to meeting you!
Location: 19713
$27k-35k yearly est. 22d ago
Dispatcher
Sobieski 4.0
Newark, DE jobs
Sobieski Services, Inc. in Newark, DE is looking to hire a self-motivated, experienced Dispatcher / Customer Service Representative to join our thriving HVAC and plumbing business! This position pays a competitive wage, depending on experience. We also offer excellent benefits, including a comprehensive benefits package, paid vacation and holidays, a 401(k) plan, free training, and a flexible work schedule. Are you an excellent multitasker? Do you thrive in a fast-paced, ever-changing environment? Are you a customer service rockstar looking for a career with a growing company and supportive team? If so, apply today!
ABOUT SOBIESKI SERVICES, INC.
Sobieski Services Inc., a division of J. F. Sobieski Mechanical Contractors, is part of an $100 million mechanical contracting company that provides premier construction services to Delaware, South Eastern PA, Cecil County, Maryland markets. Over thirty years ago, Sobieski Services, Inc. was founded with the intention of offering high-quality plumbing and HVAC services with a strong emphasis on customer satisfaction. We believe in three core values that have made our company successful: integrity in every decision we make, treating all team members like family, and courage to always make the right decisions. By putting an emphasis on these core values, we have been able to create strong, lasting
relationships with our customers.
We acknowledge and value the talents and hard work of our team. Due to their dedication, we proudly offer great pay and benefits. We work as a team with the combined goal to grow as a home services company and into experienced professionals. Which is why we offer expert in-house consultation services as well as unlimited earning potential and career advancement opportunities.
A DAY IN THE LIFE OF A DISPATCHER
As our dispatcher, you arrive each day ready to ensure that our clients are being heard and receiving the best customer service possible. Using your professional and friendly attitude, you answer incoming client calls and dispatch HVAC and plumbing service calls to field technicians. You schedule appointments to provide prompt, convenient service, as well as maximize our field technicians' time and mileage. Utilizing radio and tracking devices, you direct technicians accordingly. As necessary, you keep clients updated and informed. Additionally, you love learning and welcome constructive feedback for ultimate success. You truly demonstrate your value as our dispatcher by working hard to ensure maximum scheduling efficiency without compromising client satisfaction!
QUALIFICATIONS
At least one year of experience as a dispatcher
Relevant customer service experience
Basic computer skills including Microsoft Office
Ability to type 35-45 WPM
Ability to pass a background and drug test
Familiarity with the HVAC or plumbing industries would also be a plus but is not required. We will train the right person! Are you dependable? Do you have excellent phone skills? Do you have a proven ability to meet or exceed set goals? Do you have good communication skills, both verbally and written? Are you attentive to detail? If so, then you might just be perfect for this Dispatcher / Customer Service Representative position!
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be a good fit for this Dispatcher / Customer Service Representative position, please fill out our initial mobile-friendly application so that we can review your information. We look forward to meeting you!
Location: 19713
$27k-35k yearly est. Auto-Apply 19d ago
Communications Operator (COMSEC Clerk) - Active Secret Clearance (Ability to Obtain a Top Secret Clearance)
Nana Regional Corporation 4.2
Panama City, FL jobs
Five Rivers Analytics, an Akima company, is looking to hire a Communications Operator III (COMSEC Clerk Support) with an active Secret or higher. You will provide operational and administrative support to a Navy Telecommunications Center responsible for the transmission, receipt, processing, and distribution of organizational message traffic.
His position requires a Secret clearance (ability to obtain a TS) or a current TOP SECRET clearance, a NATO briefing, and eligibility for individual user accounts on the Secret Internet Protocol Router Network (SIPRNet). The role supports Communications Office operations, Communications Security (COMSEC) functions, and message handling in accordance with NSWCPCDINST 2300.1B and NSWCPCDINST 2280.4D. The specialist ensures secure, accurate, and timely handling of classified and unclassified communications while maintaining strict compliance with Navy and DoD security standards.
**Responsibilities**
+ Support daily operations of the Communications Office and all associated outputs.
+ Maintain procedural manuals and instructions related to Communication Center operations.
+ Operate Communications Center equipment during standard duty hours (Monday-Friday, 0730-1600, excluding federal holidays).
+ Separate incoming and outgoing messages by classification level and user; distribute classified and unclassified messages via NMCI or NGEN systems.
+ Manually review, route, and track message subjects and recipients; maintain routing logs.
+ Destroy classified and unclassified hard-copy messages through approved shredding procedures.
+ Provide support to the Media Transfer Agent (MTA) in accordance with Command directives.
+ Conduct and document daily physical security checks, including SF 701, SF 702, equipment inventories, and visitor logs.
+ Perform COMSEC Clerk duties requiring two-person integrity (TPI) and TOP SECRET clearance, including:
+ Clerical and administrative tasks such as signing receipts, printing status messages, and preparing destruction reports.
+ Assisting with opening, inventorying, packaging, and transporting incoming and outgoing COMSEC material shipments.
+ Sending mandatory COMSEC training (as provided by the CAM) to authorized personnel and tracking completion.
**Qualifications**
+ Active TOP SECRET security clearance with eligibility for access to COMSEC materials and NATO information, OR active Secret with ability to obtain and maintain a TS clearance.
+ Ability to obtain and use individual SIPRNet accounts for classified communications.
+ Experience supporting telecommunications, message traffic operations, or secure communications environments.
+ Familiarity with Navy or DoD communication procedures, including message handling and classification protocols.
+ Knowledge of NMCI/NGEN systems and secure message routing processes.
+ Understanding of COMSEC handling requirements, two-person integrity (TPI), and secure material accountability.
+ Ability to maintain detailed logs, inventories, and security checklists (SF 701, SF 702).
+ Strong organizational skills and attention to detail in a controlled, security-sensitive environment.
+ Ability to follow established procedures, maintain compliance with Command directives, and support secure communication operations.
**Job ID**
2026-21262
**Work Type**
On-Site
**Company Description**
**Work Where it Matters**
Five Rivers Analytics (FRA), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At FRA, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
**For our shareholders** , FRA provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
**For our government customers** , FRA delivers streamline operations in support of an increasingly fast-paced, complex, and dynamic digital environment.
**As a FRA employee** , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at ******************** or ************ (information about job applications status is not available at this contact information).
$19k-28k yearly est. 3d ago
Dispatcher
Rinker Materials 3.8
Winter Haven, FL jobs
Why Join Our Team?
Joining Rinker means becoming a part of a team that's committed to making a positive impact. When you work with us, you're not just building structures; you're contributing to the growth and development of communities. As Dispatcher, you will work with the dispatching systems to maximize production, delivery efficiency, and service. Communicate professionally and clearly with drivers, production supervisors, and clients to maximize service, production, and delivery efficiency. Receive, record, and dispatch orders to approved customers.
Join our team and enjoy a comprehensive benefits package that includes competitive pay, a 401k match, paid vacation, holidays, employee discounts, and more.
Why Choose a Career with Us?
Growth and Learning: We provide an environment that encourages personal and professional growth, helping you build a long-lasting, successful career.
Innovation: Be a part of a team that's shaping the future of construction and infrastructure.
Impact: What we build today will shape the world for generations to come. Your work here will be your legacy, impacting communities and leaving a lasting mark on the world.
Collaboration: We value collaboration and teamwork, knowing that the best solutions are born through shared knowledge and diverse perspectives. Join us and work with talented, like-minded professionals.
About the Role:
Arranges schedules and dispatches workers, work crews, equipment, or service vehicles to appropriate locations for normal installation, service, or emergency repairs or for conveyance of materials, freight, or passengers.
Receives telephone and written work orders, and relays work orders, requests, messages, and information to appropriate personnel or departments.
Transmits assignments using radio or telephone.
Arranges for necessary repairs required to restore service and schedules.
Talks with customers or management to address problems or questions regarding requests for service or equipment.
Compiles statistics and daily reports on work progress.
Qualifications:
2 - 4 years of experience in a fast-paced multi-task environment.
Will possess excellent verbal/written communication skills
The ability to work well under pressure
Have experience in shipping and truck loading and
Have strong data entry and computer skills.
Knowledge of DOT regulations are also required.
We're always on the lookout for passionate individuals who are committed to Excellence and share our vision of a better future. If you're ready to take the next step in your career and contribute to some of the most exciting infrastructure projects, we invite you to explore our current job openings and start your journey with us.
Ready to Apply?
The process is simple. Click on the “apply” button to get started.
Why Join Our Team?
Joining Rinker means becoming a part of a team that's committed to making a positive impact. When you work with us, you're not just building structures; you're contributing to the growth and development of communities. As Dispatcher, you will work with the dispatching systems to maximize production, delivery efficiency, and service. Communicate professionally and clearly with drivers, production supervisors, and clients to maximize service, production, and delivery efficiency. Receive, record, and dispatch orders to approved customers.
Join our team and enjoy a comprehensive benefits package that includes competitive pay, a 401k match, paid vacation, holidays, employee discounts, and more.
Why Choose a Career with Us?
Growth and Learning: We provide an environment that encourages personal and professional growth, helping you build a long-lasting, successful career.
Innovation: Be a part of a team that's shaping the future of construction and infrastructure.
Impact: What we build today will shape the world for generations to come. Your work here will be your legacy, impacting communities and leaving a lasting mark on the world.
Collaboration: We value collaboration and teamwork, knowing that the best solutions are born through shared knowledge and diverse perspectives. Join us and work with talented, like-minded professionals.
About the Role:
Arranges schedules and dispatches workers, work crews, equipment, or service vehicles to appropriate locations for normal installation, service, or emergency repairs or for conveyance of materials, freight, or passengers.
Receives telephone and written work orders, and relays work orders, requests, messages, and information to appropriate personnel or departments.
Transmits assignments using radio or telephone.
Arranges for necessary repairs required to restore service and schedules.
Talks with customers or management to address problems or questions regarding requests for service or equipment.
Compiles statistics and daily reports on work progress.
Qualifications:
2 - 4 years of experience in a fast-paced multi-task environment.
Will possess excellent verbal/written communication skills
The ability to work well under pressure
Have experience in shipping and truck loading and
Have strong data entry and computer skills.
Knowledge of DOT regulations are also required.
We're always on the lookout for passionate individuals who are committed to Excellence and share our vision of a better future. If you're ready to take the next step in your career and contribute to some of the most exciting infrastructure projects, we invite you to explore our current job openings and start your journey with us.
Ready to Apply?
The process is simple. Click on the “apply” button to get started.
$28k-37k yearly est. 45d ago
DISPATCHER
Sims Crane and Equipment 3.3
West Palm Beach, FL jobs
Job Summary: The Dispatcher is responsible for scheduling all equipment, personnel and paperwork required to cover jobs that maximize revenue and decrease cost, liability, and risk. Essential Functions:
Support all corporate departments such as Human Resources, Safety & Risk, Fleet Operations, Accounts Payable, Accounts Receivable, Sales, and Executive team. Respond to corporate requests in a timely manner
Maintain an understanding of company policies and procedures. Review company handbook periodically to ensure accurate knowledge
Maintain a safe and healthy work environment by establishing, following, and enforcing standards as well as all government regulations
Create and nurture a positive work environment by treating others with mutual respect and concern.
Maintain an accurate dispatch schedule at all times by constantly coordinating and update the schedule as jobs are submitted and as schedule changes based on urgency and availability.
Evaluate each job and its respective needs by verifying operator's credentials, rigging, and paperwork; verify information collected by sales from customer (insurance, credit card/payment information, or PO number)
Manage company assets and employees in an efficient manner by offering responsible and innovative solutions to common dispatch issues ensuring safety standards and compliance.
Electronically generate job tickets for all labor staff and ensure the tickets are electronically completed by an appropriate employee at the end of each day
May be responsible for other duties such as “grading out” job tickets and preparing them for billing, approving payroll daily, assist in office support operations (i.e. order office supplies, answers phones, and maintain records)
Serve as main point of contact between field personnel and management
Work with the operations manager and branch manager to schedule and prioritize repairs and maintenance as required, including opening and managing work orders.
Required Skills/Abilities:
Strong organizational skills
Excellent customer services skills
Excellent verbal and written communication skills
Ability to be reachable by phone twenty-four hours a day, seven days a week
Proficient in various software and tech-savvy with digital tools and platforms.
Minimum Requirements
Two (2) years logistics experience and one (1) year supervisory experience OR Four (4) years military experience and two (2) years supervisory experience.
High School Diploma or equivalent.
Valid Florida Driver's License.
Must be legally authorized to work in the United States.
Must be able to understand, speak, read, and write in English.
Physical Requirements:
Sims Crane & Equipment maintains a firm commitment to providing a safe and healthy work environment for its employees and quality services to its clients. Sims Crane & Equipment is a drug-free workplace. Must be able to pass a post-offer / pre-placement drug screen. Must also submit to a post-offer / pre-employment background report & motor vehicle check.
Work is performed in a standard office environment with prolonged periods of sitting at a desk and working on a computer. Subject to standing, walking, bending, reaching, stooping, and lifting objects up to 25 pounds at times.
Disclaimer: An employee must be able to perform the essential functions of the job, with or without reasonable accommodation.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Sims Crane & Equipment is proud to be an Equal Opportunity Employer/Drug and Alcohol-Free Workplace. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity and age.
$26k-36k yearly est. Auto-Apply 5d ago
DISPATCHER
Sims Crane & Equipment Co 3.3
Jacksonville, FL jobs
Job Summary: The Dispatcher is responsible for scheduling all equipment, personnel and paperwork required to cover jobs that maximize revenue and decrease cost, liability, and risk. Essential Functions:
Support all corporate departments such as Human Resources, Safety & Risk, Fleet Operations, Accounts Payable, Accounts Receivable, Sales, and Executive team. Respond to corporate requests in a timely manner
Maintain an understanding of company policies and procedures. Review company handbook periodically to ensure accurate knowledge
Maintain a safe and healthy work environment by establishing, following, and enforcing standards as well as all government regulations
Create and nurture a positive work environment by treating others with mutual respect and concern.
Maintain an accurate dispatch schedule at all times by constantly coordinating and update the schedule as jobs are submitted and as schedule changes based on urgency and availability.
Evaluate each job and its respective needs by verifying operator's credentials, rigging, and paperwork; verify information collected by sales from customer (insurance, credit card/payment information, or PO number)
Manage company assets and employees in an efficient manner by offering responsible and innovative solutions to common dispatch issues ensuring safety standards and compliance.
Electronically generate job tickets for all labor staff and ensure the tickets are electronically completed by an appropriate employee at the end of each day
May be responsible for other duties such as “grading out” job tickets and preparing them for billing, approving payroll daily, assist in office support operations (i.e. order office supplies, answers phones, and maintain records)
Serve as main point of contact between field personnel and management
Work with the operations manager and branch manager to schedule and prioritize repairs and maintenance as required, including opening and managing work orders.
Required Skills/Abilities:
Strong organizational skills
Excellent customer services skills
Excellent verbal and written communication skills
Ability to be reachable by phone twenty-four hours a day, seven days a week
Proficient in various software and tech-savvy with digital tools and platforms.
Minimum Requirements
Two (2) years logistics experience and one (1) year supervisory experience OR Four (4) years military experience and two (2) years supervisory experience.
High School Diploma or equivalent.
Valid Florida Driver's License.
Must be legally authorized to work in the United States.
Must be able to understand, speak, read, and write in English.
Physical Requirements:
Sims Crane & Equipment maintains a firm commitment to providing a safe and healthy work environment for its employees and quality services to its clients. Sims Crane & Equipment is a drug-free workplace. Must be able to pass a post-offer / pre-placement drug screen. Must also submit to a post-offer / pre-employment background report & motor vehicle check.
Work is performed in a standard office environment with prolonged periods of sitting at a desk and working on a computer. Subject to standing, walking, bending, reaching, stooping, and lifting objects up to 25 pounds at times.
Disclaimer: An employee must be able to perform the essential functions of the job, with or without reasonable accommodation.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Sims Crane & Equipment is proud to be an Equal Opportunity Employer/Drug and Alcohol-Free Workplace. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity and age.
$26k-34k yearly est. Auto-Apply 7d ago
Dispatcher
Sims Crane and Equipment 3.3
Jacksonville, FL jobs
Job Summary: The Dispatcher is responsible for scheduling all equipment, personnel and paperwork required to cover jobs that maximize revenue and decrease cost, liability, and risk. Essential Functions:
Support all corporate departments such as Human Resources, Safety & Risk, Fleet Operations, Accounts Payable, Accounts Receivable, Sales, and Executive team. Respond to corporate requests in a timely manner
Maintain an understanding of company policies and procedures. Review company handbook periodically to ensure accurate knowledge
Maintain a safe and healthy work environment by establishing, following, and enforcing standards as well as all government regulations
Create and nurture a positive work environment by treating others with mutual respect and concern.
Maintain an accurate dispatch schedule at all times by constantly coordinating and update the schedule as jobs are submitted and as schedule changes based on urgency and availability.
Evaluate each job and its respective needs by verifying operator's credentials, rigging, and paperwork; verify information collected by sales from customer (insurance, credit card/payment information, or PO number)
Manage company assets and employees in an efficient manner by offering responsible and innovative solutions to common dispatch issues ensuring safety standards and compliance.
Electronically generate job tickets for all labor staff and ensure the tickets are electronically completed by an appropriate employee at the end of each day
May be responsible for other duties such as “grading out” job tickets and preparing them for billing, approving payroll daily, assist in office support operations (i.e. order office supplies, answers phones, and maintain records)
Serve as main point of contact between field personnel and management
Work with the operations manager and branch manager to schedule and prioritize repairs and maintenance as required, including opening and managing work orders.
Required Skills/Abilities:
Strong organizational skills
Excellent customer services skills
Excellent verbal and written communication skills
Ability to be reachable by phone twenty-four hours a day, seven days a week
Proficient in various software and tech-savvy with digital tools and platforms.
Minimum Requirements
Two (2) years logistics experience and one (1) year supervisory experience OR Four (4) years military experience and two (2) years supervisory experience.
High School Diploma or equivalent.
Valid Florida Driver's License.
Must be legally authorized to work in the United States.
Must be able to understand, speak, read, and write in English.
Physical Requirements:
Sims Crane & Equipment maintains a firm commitment to providing a safe and healthy work environment for its employees and quality services to its clients. Sims Crane & Equipment is a drug-free workplace. Must be able to pass a post-offer / pre-placement drug screen. Must also submit to a post-offer / pre-employment background report & motor vehicle check.
Work is performed in a standard office environment with prolonged periods of sitting at a desk and working on a computer. Subject to standing, walking, bending, reaching, stooping, and lifting objects up to 25 pounds at times.
Disclaimer: An employee must be able to perform the essential functions of the job, with or without reasonable accommodation.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Sims Crane & Equipment is proud to be an Equal Opportunity Employer/Drug and Alcohol-Free Workplace. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity and age.
$26k-34k yearly est. Auto-Apply 6d ago
Service Dispatcher
Lindstrom Air Conditioning & Plumbing 3.9
Pompano Beach, FL jobs
The Service Dispatcher reports to the Service Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Service Manager in achieving the applicable sections of the corporate strategic plan. Benefits
Paid Training
Careers Advancement Opportunities
Competitive Compensation
Year-Round Work
Spiffs, & Employee Contests
Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with Lindstrom service technicians & maintenance technicians.
Representative duties include:
Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians.
Coordinating the scheduling of the Parts Runner's time with the Service Manager.
Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives.
Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager.
Performing related staff-level duties as directed by the Service Manager.
Job Qualifications:
Proven supervisory experience in a customer service environment preferably in HVAC contracting or building services industry.
Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVAC field
Basic knowledge of HVAC technology,
Knowledge of HVAC-related terms.
Ability and initiative to work a non-standard schedule, including a willingness to be available to help if the department is short staffed.
Compensation: $15.00 - $18.00 per hour
There are many exciting options for a career in HVACR waiting to be explored.
If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!
$15-18 hourly Auto-Apply 60d+ ago
Dispatcher - Residential Solar & Electrical
Solar Impact 4.4
Gainesville, FL jobs
Solar Impact is a solar-first, Nexstar-aligned residential energy company seeking a high-performing Residential Solar & Electrical Dispatcher (CSR Hybrid). This role is dispatcher-first, responsible for optimizing technician schedules, driving efficiency, and supporting a 5-star customer experience, while also assisting with inbound customer calls during peak periods.
Primary Responsibilities (Dispatcher-Focused)
Dispatch and manage daily schedules for solar service and residential electrical techniciansrouting and capacity to maximize technician efficiency, revenue, and same-day servicetechnician progress in real time and proactively adjust schedules
Drive key dispatch KPIs, including utilization, jobs per day, same-day service, and on-time arrivaljob statuses, and notes inservice software
Support technicians with job details, system history, permits, and solar-specific information
Partner with service management to achieve performance goals
Secondary Responsibilities (CSR Support)
Handle inbound customer calls during peak or overflow periods
Book service appointments using Nexstar's best practices
Set clear expectations with homeowners
Deliver a consistent 5-star customer experience
This position requires 1+ years of dispatching experience in solar, electrical, HVAC, or home services
CSR or call-center experience preferred
Strong working knowledge of
Familiarity with Nexstar systems is a plus
Solar service or OM experience is a plus