Holiday Inn Express jobs - 101 jobs

Job DescriptionAre you looking for a fulfilling leadership role with opportunities for growth and development? We're searching for an experienced housekeeping manager to ensure our hotel is impeccably clean for our guests. You will lead our housekeeping team, ensure their work meets our high standards of cleanliness, and go above and beyond guest expectations to achieve that “wow” factor for repeat business. You must have previous experience in a supervisory role, preferably in the hospitality industry. If you are enthusiastic, reliable, and take pride in a job well done, then start your application today!Compensation: $15 - $16 hourly Responsibilities: Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations Make sure all cleaning equipment is in good working condition and schedule repairs as needed Track of areas cleaned by room attendants and contact the front office to handle room damage or maintenance needs Adhere to the department budget, oversee inventory, and order cleaning supplies Qualifications: The ideal applicant is an experienced leader who demonstrates great attention to detail and customer service skills Over 3 years of experience as an executive housekeeper, housekeeping manager, or similar Extensive knowledge of environmental services (EVS), including detailed cleaning processes and a wide range of cleaning supplies and equipment Must have a high school diploma or the equivalent (GED) At least 2+ years experience in hospitality or guest services About Company Structure Hospitality, based in Utah, is a hotel management company that values people and culture above all. We focus on driving performance, building strong teams, and delivering outstanding guest experiences. Our hands-on approach ensures that every property we manage excels through strategic guidance, operational expertise, and a commitment to ongoing improvement. At Structure Hospitality, we know that prioritizing people paves the way for long-term success for both our hotels and clients.

Job Description The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values. Compensation: $14 - $14.50 hourly Responsibilities: Operate the hotel switchboard, answer inquiries, and transfer calls as needed. Provide guests with information about hotel amenities, dining, and travel directions. Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms Welcome guests warmly, determine their needs, and manage the registration process. Balance cash at the end of each shift and generate reports for the next shift. Qualifications: Availability to work flexible schedules, including weekends and holidays. Proven customer service experience with a strong guest-focused mentality Experience in food service or hospitality is preferred but not required-we welcome applicants at all experience levels. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical ability to stand, walk, and lift up to 25 pounds as needed. About Company At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

We are hiring Restaurant Cashier! We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Responsibilities: • Maintains a calm demeanor during periods of high volume or unusual events • Make decisions and solve problems in the interest of 100% guest satisfaction • Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems • Maintains a clean and organized workspace • Maintains regular and punctual attendance • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation • Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- “We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."

Job DescriptionThe Fairfield by Marriott Columbus/West is looking for a professional, energetic Laundry Attendant with housekeeping experience. As a Laundry Attendant, you will have the goal of completing daily laundry of towels, sheets and all other linens from the guest rooms to support our housekeeping department. A Laundry Attendant is responsible for distributing clean linens to guest rooms, and/or having them ready for the housekeeping staff, to mirror the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Laundry Attendant you are responsible for distributing clean linens to guest rooms in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Deliver linen to areas throughout the hotel and store linens according to size, color and department Load and deliver carts according to specifications Conduct inventory, complete appropriate inventory forms, and determine restocking requirements Maintain complete and accurate records of distributed linen Greet guests in a friendly manner What are we looking for? Our core of business is guest service. Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Teamwork - We're team players in everything we do. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability The Laundry Attendant must be able to lift up to 40lbs and have experience in managing laundry machines. Having experience in housekeeping is a bonus. You also must be a team player and help with all functions of the back of the house operations. Full-time, Part-time available. Must be available to work weekends.

Job Description Discover a world of opportunity and excitement with SJB Management Inc./SJB Hotels LLC! As a dynamic, family-oriented company, we proudly own and manage five exceptional Hilton and Marriott brand locations. With over 30 years of award-winning experience, our Ohio-based team is dedicated to expanding and enhancing our presence throughout the region. Join us and become a vital part of a passionate, hard-working team in the vibrant hospitality industry. Experience the thrill of working in top-tier hotels, where every day brings new adventures and the chance to make a difference. At SJB, we believe in combining dedication with fun, ensuring that our employees thrive both professionally and personally. Come be a part of our success story and embark on an exciting career journey with us! Job Summary: The Front Desk Manager at Fairfield Inn by Marriott Columbus/New Albany, OH is responsible for ensuring the smooth and efficient operation of the front desk, providing exceptional customer service to guests, and overseeing the performance of front desk staff. This is a full-time, hourly position within the hospitality/restaurant industry, located in Columbus, Ohio. The position is an individual contributor role, reporting directly to the General Manager. Compensation & Benefits: Salary range: $16-18 per hour Benefits include: Health insurance, paid time off, discounted hotel stays, and ongoing training and development opportunities. Responsibilities: - Manage the daily operations of the front desk, including check-in/check-out procedures, room reservations, and guest requests. - Train and supervise front desk staff to ensure exceptional customer service and efficient workflows. - Handle and resolve any guest complaints or issues in a timely and professional manner. - Maintain accurate records and reports, including room occupancy, revenue, and guest information. - Collaborate with other hotel departments to ensure a seamless and enjoyable guest experience. - Monitor and maintain inventory of essential supplies for the front desk, such as registration cards and promotional materials. - Utilize hotel software programs to manage reservations, room assignments, and financial transactions. - Assist with scheduling, payroll, and budgeting for the front desk department. - Ensure compliance with hotel policies and procedures, as well as industry regulations. - Continuously strive to improve the overall guest experience and exceed guest expectations. Requirements: - High school diploma or equivalent; Bachelor's degree in Hospitality or related field preferred - Minimum of 2 years of experience in a front desk or customer service management role within the hospitality industry - Excellent communication and interpersonal skills - Strong leadership and team management abilities - Proven customer service and problem-solving skills - Proficiency in Microsoft Office and hotel software systems - Ability to work flexible hours, including weekends and holidays - Knowledge of EEOC guidelines and commitment to promoting a diverse and inclusive workplace EEOC Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Title: Chief Engineer-Hotel Reports To: General Manager FLSA Status: Non-Exempt Summary: The Chief Engineer-Hotel will be responsible for ensuring the property is maintained and remains in good condition, helping to ensure guest satisfaction and safety. This position is also required to manage others on the team and be part of the executive management team. Management Company: We are looking for team members who want to be in a positive work environment. We know Team Members enjoy coming to work in a family environment. Themed holiday events and milestones are celebrated throughout the year. Come and join our team so that we can provide clean rooms, excellent service and have some fun along the way! Essential Duties and Responsibilities: Performs essential maintenance duties and responsibilities including: Guestroom, public space, exterior, and mechanical preventive maintenance Respond to daily guest room maintenance requests Complete renovation projects, capital improvements, and any other special projects Perform daily swimming pool and spa water testing, treatment, and clean up Perform general landscaping and general grounds upkeep Complete painting, dry wall and wall vinyl repairs Complete electrical, plumbing, and HVAC equipment repairs and monthly maintenance Maintains inventory of supplies, tools, and parts used for repairs and maintenance Submits request to the General Manager if parts or supplies need ordered Completes quarterly preventative maintenance plans of every guest room and public area using the SJB PM Program. Must use proper forms to document PM's Submits completed end of the week report (EOW) to the General Manager and the VP of Operations every Friday Completes Monthly SJB reports using the SJB Maintenance Program Conducts monthly elevator inspection using the correct state elevator forms Completes full inspection of exterior and interior of the property Maintains the appearance of hotel exterior including, but not limited to, shoveling walkways in the winter, weeding landscape beds, keeping the parking lot clear of debris, and if a flat roof, sweeping off the roof Flips mattresses on a quarterly basis as required by law, if applicable. Performs daily up keep and maintenance of company vans, if applicable Performs all other duties as may be assigned Supervisory: Utility and van drives, if assigned by the General Manger. Competencies: Customer Service - Manages difficult or emotional client and employee situations; Responds promptly to client and employee needs; Solicits client feedback to improve service; Responds to requests for service and assistance; Meet commitments. Safety - The employee is safety conscious about the work environment and equipment. The work area is free of debris to prevent trip and slip hazards. All products and equipment are stored in its proper location. All safety guards and other safety devices are in its proper location, are functional, and utilized effectively on a consistent basis. Standard operating procedures, safety work rules and good general manufacturing practices are followed on a daily basis. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure. Time Management - Prioritizes work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. Qualifications: Education and/or Experience: High School Diploma (or GED or High School Equivalence Certificate) preferred. A minimum of 2 years experience in maintenance trades, including electrical, plumbing, mechanical and carpentry preferred. Hospitality experience a plus. Certifications in plumbing, electrical, and pool maintenance a plus. Language Skills: Ability to read, analyze, and interpret documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to interact clearly and effectively, in both written and oral communication, with supervisor, clients, staff, vendors, etc. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job requires the employee to regularly talk or hear and frequently to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and taste or smell. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, far vision, color vision, peripheral vision, depth perception, ability to adjust focus, climbing stairs, grasping, and pushing/pulling, Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently exposed to fumes or airborne particles; outside weather conditions; extreme cold and extreme heat. The employee is occasionally exposed to toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment can be sometimes loud. Other Qualifications: Valid Driver's License is required.

Server Reports To: Shift Leader / Assistant Manager / General Manager Creates a remarkable experience for all guests by delivering service and quality food to all guests following standards. Essential Job Functions: Greets guests as they enter and thanks and ensures satisfaction of guests as they exit. Suggestively sells and answers questions regarding food, beverages and service. Assists guests in their basic needs, such as with highchairs, drink refills, etc. Works as a team member with other servers to help ensure guests not in their section are also taken care of. Writes down all guest orders and special requests without error. Inputs all orders accurately into computer system. Assists by running food orders to the dining room, bussing tables, etc. Observes guests and responds to additional requests, follows-up to ensure food is of the best quality. Prepares and delivers non-alcoholic beverages, silverware, food and desserts. Ensures all items are rung on guest's check. Completes running side duties throughout shift and completes server outwork duties at end of shift. Cashes out all guest transactions and is responsible for their sales revenue throughout shift. Other Functions: Participates in all required training programs, marketing programs and new store openings. Resolves all guest concerns / complaints in a prompt and professional manner according to standards and policies. Performs any and all other tasks as assigned by General Manager, Assistant Manager or Shift Leader. Requirements Minimum Requirements: Minimum of 16 years old (19 at Butterbee's to serve alcohol). Customer service oriented; smiles, friendly and hospitality-oriented personality Ability to communicate with a diverse staff of co-workers and guest base effectively Availability to work all shifts necessary to operate. Hours vary depending upon work efficiencies and other job demands Able to work in a fast paced, full-service restaurant Must be able to lift up to 25#, memorize table numbers and server's names. Must be able to reach, bend, stoop, lift, carry and wipe. Reading and writing skills are required Walks and stands during entire shift, cleans and performs side-work functions as assigned by the Manager on duty

Dish Tank Operator Reports To: Shift Manager/Kitchen Manager/Assistant Manager/General Manager Assists in kitchen areas of restaurant operations to ensure successful operations, including food quality, service times, cleanliness, recipes, food prep, food production, cooking and dish tank operation. Essential Job Functions: 1) Cooperates with supervisors and policies to ensure a safe and secure environment is maintained in the kitchen area. 2) Follows procedures to ensure quality products are made to recipes and specifications. 3) Ensures food product is prepared and delivered to guest with-in standard time frames. 4) Executes on service standards and maintains back of house and exterior cleanliness. 5) Works on primarily Dish, but also Fryers, Grills, Food Prep and expeditor positions to prepare all food according to standards. Other Functions: 1) Checks in all food and product orders. 2) Assists in product preparation and serving of guests. 3) Complies with all federal and state laws and kitchen policies. 4) Participates in all required training programs, marketing programs and new store openings. 5) Joins daily employee meetings with the kitchen staff. 6) Must be able to lift up to 50# and perform all functions of all hourly kitchen positions. Requirements Minimum Requirements: • High School Diploma or equivalent • Minimum of 18 years of age • Customer service oriented; food quality focused. • Ability to communicate with a diverse staff and guest base effectively • Availability to work all shifts necessary to operate. Hours vary depending upon work efficiencies and other job demands. • Basic computer skills • Possess a valid driver's license • Able to work in a fast paced, full-service restaurant

About the Role: Are you ready to join a team dedicated to delivering exceptional guest experiences? My Place Hotel is looking for a motivated and detail-oriented Guest Services Representative. In this key role, you will be the central point of contact for guests, ensuring their stay is seamless from reservation to check-out. If you're an organized, dependable multitasker with a positive attitude and strong knowledge of the local area, this is the perfect opportunity for you! What You'll Do: As a Guest Services Representative, your shift will be filled with various tasks aimed at providing top-notch service to our guests: Guest Interaction: Welcome and greet guests with a warm and friendly demeanor. Efficiently handle check-ins and check-outs, manage reservations, and accurately record charges for rooms, taxes, My Store purchases, and pet fees according to hotel policy. Guest Assistance: Serve as the go-to resource for guests by providing information about the hotel, amenities, local attractions, restaurants, shopping, and churches. Also, address and resolve guest concerns or complaints with professionalism. Telephone Management: Operate the phone system with proper etiquette, take and transfer calls, accurately record messages, and manage guest wake-up calls. Financial Transactions: Complete credit card authorizations, accurately handle cash transactions and provide change for guests. Administrative Duties: Maintain organized records of the day's activities, including preparing the Night Audit Checklist, managing cash and call logs, and keeping the Front Desk Log up-to-date. Report any issues related to the front desk, guest relations, or maintenance to the General Manager. Safety & Security: Adhere to all safety and security protocols. Regularly inspect the property, including walking all floors and stairwells, checking outside doors for security, and ensuring outside lighting is functioning properly. Loyalty Program Promotion: Actively promote the Stay Rewarded Loyalty Program to enhance guest loyalty and satisfaction. Cleaning: Assist with cleaning tasks, such as laundry (washing, drying, folding, and storing), cleaning and sanitizing common areas, stocking supplies, making coffee, and stocking the coffee bar. Ensure that all entrances and sidewalks are free of snow and ice. Support Services: Deliver additional guest supplies such as rollaway cribs, towels, and soap as needed. Issue and track master keys and key cards for housekeeping and maintenance staff. Housekeeping Assistance: When needed, assist with cleaning guest rooms, particularly when the hotel is full or the housekeeping staff is short. What We're Looking For: Basic Computer Skills: Proficiency in Microsoft Office and basic computer applications. Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with guests and colleagues. Organizational & Multi-Tasking Abilities: Ability to juggle multiple tasks while maintaining high standards of accuracy and organization. Dependability & Professionalism: Reliability, professionalism, and consistency in your work are essential. Attention to Detail: A meticulous approach to ensure accuracy in financial transactions and guest records. Benefits: Competitive Pay: $13/HR Monthly Bonus Potential Flexible Scheduling: 7am-3pm, 3p-11p Direct Deposit Cross-Training Growth Potential Ready to Elevate Your Career? If you're looking for a rewarding role in a fun, supportive environment with growth opportunities, we encourage you to apply for the Guest Services Representative position. Showcase your skills and dedication, and become an essential part of our team, where you can make a real difference in our guests' experiences. Apply today and make My Place Your Place!

Ask about our SIGN ON BONUS!!! The Roberts Centre located in Wilmington Ohio is currently seeking a Banquet Set Up Associate to assist our Banquets Team. The Banquet Set Up Associate is responsible for assisting with set up and tear down of events as well as ensuring the cleanliness of the facility. Primary Responsibilities: Follow the daily assigned set-up pack, Banquet Event Order and diagrams to accurately set meetings and social functions according to the sales contract and property standards. Setup meeting and ballroom spaces to include moving and setting tables, chairs, staging, dance floor, etc. Ensure all events are broken down in a timely manner upon conclusion of function. Reset room for upcoming functions Ensure that all storage spaces are clean, organized and secured on a daily basis. Maintain the safety of the event center by ensuring all pathways, entrances/exits are free of equipment and obstacles. Maintain and monitor all unused spaces daily to ensure the spaces are secure, clean and tour ready. Report all damaged equipment to management for timely repair. Other Duties as assigned by Management. Required Skills: • Physical strength to carry out multitasks. • Ability to understand and comprehend diagrams. • Able to react quickly to changes. Required Experience: • Prior experience preferred but not necessary. The Holiday Inn and Roberts Centre is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

SummaryWash, rinse, dry dishes, scrub pots/pans. Properly place clean items in correct storage locations. Sweep and mop floors. Dispose of trash and clean trash cans. Clean sinks and dish machine, replace with clean water. Ensure proper sanitation and cleanliness. Work safely and minimize/eliminate breakage. Skills/Requirements• Prior food prep or cooking experience required • Safe food handling certification preferred• Must be available weekends and holidays Benefits• All Employees are eligible for a Complimentary Meal when working 4 or more hours and may receive Discounted Hotel Rooms nationwide. • Additionally, Fulltime Employees are eligible for Health and Dental insurance, 401(k) Matching Retirement Plan, Paid holidays, Vacation, Sick time, and more.

Job DescriptionWe're in search of a housekeeper to ensure guest satisfaction during their stay with us. Responsibilities include cleaning guest rooms, restrooms, and common areas, making beds, doing laundry, ironing sheets, and other general cleaning duties as assigned. The ideal candidate is a cleaning enthusiast, a team-player, and a highly-organized professional.Compensation: $12 - $13.50 hourly Responsibilities: Ensure guest rooms are clean and tidy according to our hotel's standards before guests arrive Mop, vacuum, make beds, change sheets, do laundry, stock rooms, and do other cleaning duties as assigned Write down what rooms were cleaned, report lost and found items and any damage or repairs needed Manage the cleanliness of common spaces such as the hallways, public restrooms, and hotel lobby Answer general questions from guests Qualifications: Must have graduated high school or received an equivalent certification Strong knowledge of cleaning techniques and products Impeccable work ethic and excellent organizational, time management, and communication skills Over 1 year as a professional housekeeper strongly desired About Company At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

Job Description Are you a driven, people-loving, results-focused sales professional who thrives on building relationships and closing deals? Then please lead the charge as our next Director of Sales! At SJB Hotels, we believe hospitality starts with energy, and we're looking for someone who brings it daily. This role isn't just about spreadsheets and phone calls (though there are a few); it's about getting out into the community, representing a fantastic hotel, and finding smart, creative ways to fill rooms and exceed revenue goals. From partnering with the GM on strategy to diving into front desk sales coaching, this is a dynamic leadership role where no two days are ever the same. Required Tasks: Job duties include but are not limited to: - Assist the General Manager (GM) in strategizing the Average Daily Rate (ADR) and Occupancy for annual budgets. Sales and Marketing Duties: - Conduct a minimum of 15 marketing calls daily, including personal, cold calls, and phone outreach. - Attend monthly Chamber, CVB meetings, and other community events to represent the hotel. - Regularly review daily revenues to assess performance. - Establish room rates for Long-Term Negotiated Rates (LNRs). Revenue Maximization: - Monitor occupancy and ADR trends to maximize revenue. - Monitor and manage rate programs effectively. - Maintain accurate room inventory in the Property Management System (PMS) - Teach and train essential job duties for each Front Desk (FD) position related to sales. - Provide leadership and hands-on management activities to support the team. General Requirements: - Maintain a working telephone for effective communication. - Uphold the highest standards for personal appearance and hygiene. - Possess reliable transportation for commuting to work. - Maintain regular and reliable attendance as approved by the GM. - Perform any other duties as assigned by the GM. Required Skills: - Fluent verbal and written communication skills. - Proficiency in MS Office products such as Outlook, Word, Works, and Excel. - Comprehensive understanding of the SJB's policies and procedures. - Ability to positively promote the SJB's policies and procedures. - Capability to maintain positive relationships with co-workers and corporate partners. - Thorough understanding of the Property Management System within 90 days of employment. - Identify and utilize contacts within SJB Hotels, Inc. and its partners if applicable. - Knowledge and ability to teach revenue management principles.

Job Responsibilities Must have mastery of all shifts Employee Report Card due at the end of month due to Jasmine Patel Acting as Manager on Duty Assisting management in training, motivating, and coaching employees Ensure property is maintained to the high standards of the brand, the management company and Ownership Edit all punches for payroll weekly and report to Jasmine Patel Collect and compile all call arounds for each property and report back to Jasmine Patel General Notes This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor. Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail. If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company. The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract. Supplemental pay Bonus pay Benefits Other

About Holiday Inn Express Akron NW Fairlawn Managed by RDA Management Company, the Holiday Inn Express Akron NW Fairlawn offers you the freedom and flexibility of finding that one thing that you can turn into an exciting and fulfilling career. Our mission is "To provide our guests with an exceptional hospitality experience through unparalleled service and quality accommodations" uniting us as a team to create memorable experiences every day. And, our amazing Team Members are at the heart of it all! Here at the Holiday Inn Express, our thing is hospitality and maybe it's yours too. Benefits: 401(k) matching Dental insurance Employee discount Flexible schedules Health insurance Paid time off Vision insurance *Background check required *EEO

DoubleTree by Hilton Akron/Fairlawn - NOW HIRING BANQUET SET UP (Located across the street from Summit Mall at 3180 W. Market St. Fairlawn, OH 44333) Summary Large, upscale hotel. Beautiful meeting rooms and banquet space. * Set up tables, chairs, linen, dance floor, audio visual per the customer contract. * Clear, clean and vacuum banquet rooms. * Offer customer assistance. * Schedules are flexible. Skills/Requirements • Ability to lift, carry, push, pull up to 75 lbs.• Ability to read and understand BEO (Banquet Event Order- customer contracts)• Must be available weekends and holidays• Conservative appearance (no visible tattoos, natural hair colors, etc.)• Positvite attitude and cordial with guests Benefits May Include: Complimentary Meal when working 4 or more hours Free parking Discounted Hotel Rooms nationwide Health Insurance Dental insurance Vision Insurance 401(k) Matching Retirement Plan Paid Holidays Paid Vacation Days Paid Sick Days Background Check & References RequiredEEO

Job DescriptionBenefits: Bonus based on performance Employee discounts Free uniforms Health insurance Paid time off Signing bonus Thank you for your interest in our Hotel Front Desk associate position. Signing Bonus offered up to $250.00. Please inquire during interview. The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Resolve guest complaints, ensuring guest satisfaction. Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction. Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities. Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times. Answer department telephone within 3 rings, using correct greeting and telephone etiquette. Process all guest check-ins. Verify registration card information with the guest. Obtain back-up information for guest credit/payment method and input into system; collect cash when designated. Once in a while you may have to assist a guest and transport their luggage to the room. Handle overbooked or walked in guests. Accept and record wake-up call requests. Monitor, send and distribute guest faxes. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Resolve discrepancies on the room status report with Housekeeping. Match the bucket check to in-house guest ledger report; report discrepancies to Manager. Process all check-outs. Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges. EDUCATION AND EXPERIENCE: Bachelors Degree in Business Management, Hospitality, or related field or equivalent years of work experience preferred Experience: 2 Years of Marriott Hotel Experience preferred Previous experience as a hotel front desk associate is required. DRUG/BACKGROUND CHECKS: All offers of employment may be conditioned on receipt of a background check report and/or drug screen.

Cook Reports To: Shift Manager/Kitchen Manager/Assistant Manager/General Manager Assists in kitchen areas of restaurant operations to ensure successful operations, including food quality, service times, cleanliness, recipes, food prep, food production, and cooking. Essential Job Functions: 1) Cooperates with supervisors and policies to ensure a safe and secure environment is maintained in the kitchen area. 2) Follows procedures to ensure quality products are made to recipes and specifications. 3) Ensures food product is prepared and delivered to guest with-in standard time frames. 4) Executes on service standards and maintains back of house and exterior cleanliness. 5) Works on Dish, Fryers, Grills, Food Prep and expeditor positions to prepare all food according to standards. Other Functions: 1) Checks in all food and product orders. 2) Assists in product preparation and serving of guests. 3) Complies with all federal and state laws and kitchen policies. 4) Participates in all required training programs, marketing programs and new store openings. 5) Joins daily employee meetings with the kitchen staff. 6) Must be able to lift up to 50# and perform all functions of all hourly kitchen positions. Requirements Minimum Requirements: • High School Diploma or equivalent • Minimum of 18 years of age • Customer service oriented; food quality focused. • Ability to communicate with a diverse staff and guest base effectively • Availability to work all shifts necessary to operate. Hours vary depending upon work efficiencies and other job demands. • Basic computer skills • Possess a valid driver's license • Able to work in a fast paced, full-service restaurant

Reports to: General Manager The Assistant General Manager assists the General Manager in all areas of restaurant operations to ensure success, including safety and security, personnel management, hospitality, quality, service, cleanliness, human resources and financial results. Essential Job Functions: Assists in the supervision and direction of employees to ensure a safe and secure environment is maintained. Supervises shifts and directs managers and employees to deliver guest hospitality, ensure quality products are made and delivered, executes on service standards and maintains cleanliness standards. Manages employee performance by assisting in the selection of employees, training, communicating, delegating to employees, supervising work and providing feedback. Provides input to the General Manager on hiring, disciplinary action, and termination of employees in accordance with policies and procedures. Maintains financial controls primarily through sales growth, labor, liquor and food cost control, as well as other controllable cost areas. Assists in creation of food, paper, and beverage orders. Assists in sales forecasting and employee scheduling. Supervises and directs an employee staff of up to 40+ per shift. Other Job Functions: Completes and files daily and weekly paperwork, banking and cash procedures and maintains office organization. Analyzes reports on a daily, weekly, and monthly basis. Assists employees as needed in product preparation and serving of guests. Ensures compliance with all federal and state laws and standard operation policies. Participates in all required training programs, marketing programs, and new store openings. Conducts daily employee meetings. Resolves all guest and employee concerns/complaints in a prompt and professional manner according to standards and policies. Must be able to lift up to 50# and perform all functions of Assistant Manager position Performs any and all other tasks as assigned by the General Manager or Upper Management. Requirements Minimum Requirements: High School Diploma or equivalent and minimum of 21 years of age Customer service oriented and able to work in a fast-paced environment. Ability to communicate with a diverse staff and guest base effectively Certified in all employee positions, both kitchen and front of the house. Completed MIT program through internal development or possess a minimum of 2 years' experience in another restaurant as management. Availability to work all shifts necessary to operate a Butterbee's; Hours varies depending upon work efficiencies and other job demands. Basic computer and accounting skills Serv-Safe certification preferred; must be certified with-in 6 months of hire or promotion. Posses a valid driver's license and current auto insurance proof required.