Front Desk Agent
Front desk coordinator job at Holiday Inn Express
The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner.
Essential functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel's system, verifying reservation details, address, and payment information.
Promote and enroll guests in the hotel's loyalty program, providing recognition and benefits to members.
Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts.
Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges.
Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary.
Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy.
Assist with hotel shuttle or transportation services, ensuring timely and courteous service.
Assist guests with luggage upon arrival and departure.
Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests.
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes.
Be aware of and prepare for incoming VIP guests.
Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager.
Exhibit a positive and cooperative attitude as part of the team.
Communicate effectively with coworkers and contribute to a supportive work environment.
Handle and account for keys properly.
Understand and adhere to emergency procedures and security policies.
Ensure the confidentiality and protection of guest room numbers.
Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue.
Must maintain a neat, clean, and well-groomed appearance in accordance with company standards
Qualifications:
Education: High School diploma or equivalent.
Experience: Prior experience in a customer service role preferred.
Strong verbal and written communication skills.
Basic computer skills.
Knowledge of the hotel, its services, and the surrounding area.
Ability to stand for extended periods, up to 8 hours.
Ability to lift up to 15 lbs on occasion.
Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.
Auto-ApplyFront Desk Clerk
Prescott, WI jobs
Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES
Anticipate and respond to guests in a friendly and positive manner processing check-ins/check-outs and special requests, verifying billing and creating reservations
Provide information about the property and its amenities
Monitor room availability and follow restrictions and booking policies and procedures
Adhere to cash handling and financial transactions policies and procedures
Use equipment properly and adhere to cost controls to reduce expense and waste
Generate Property Management System reports and complete shift reconciliation
Provide clerical support
Knowledgeable of hotel emergency procedures
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
1+ years prior guest service experience
Preferred Knowledge and Certification:
1-year switchboard and/or reservations experience
1-year cash handling experience
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Proven to accurately type
Required Abilities:
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to enthusiastically and professionally sell and/or up-sell property amenities following proper selling techniques and using defined strategies to maximize room revenues
Ability to speak in a clear, concise and pleasant voice
Ability to answer a multi-line phone system in a professional and courteous manner
Ability to work as part of a team to meet guests needs, and actively contribute to the efforts of other departments when necessary
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing
Must have a good sense of balance, and be able to bend and kneel frequently
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift up to 5 pounds occasionally
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed in the Hotel but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally must deal with angry or hostile individuals
High volume of direct public contact
Front Desk Staff
Boca Raton, FL jobs
As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities:
Demonstrates excellent customer service, communication, and time management skills.
Monitors Emergency Response System.
Greets and directs Residents, guests, and invitees.
Monitors and controls Electronic Security Control Systems.
Responds to emergency situations in a timely and efficient manner.
Monitors and controls access to the building.
Maintains daily log, records, and forms.
Resolves and follows-up on all complaints/issues.
Maintains a safe and secure environment throughout the building/property(s).
May be assigned other duties by the on-site property manager.
Follows safety procedures and maintains a safe work environment.
Other duties as required.
Skills & Qualifications:
High school diploma or equivalency preferred.
College level courses in business or hospitality preferred.
Two (2) to three (3) years of business experience preferred.
Computer literacy: command of information system hardware/software is preferred.
Effective written and verbal communication skills.
Multiple language fluency is desirable.
Strong customer service, communication and interpersonal skills required.
Physical Requirements:
Ability to lift 30 - 50 lbs.
Work in an upright standing or sitting position for long periods of time.
Handle, finger, grasp and lift objects and packages.
Reach with hands and arms.
Communicate, receive, and exchange ideas and information by means of the spoken and written word.
Ability to quickly and easily navigate the property/building as required to meet the job functions
Complete all required forms.
Ability to work extended hours and weekends based on project requirements.
Ability to respond to emergencies in a timely manner.
Schedule:
Morning - 7am - 3pm
Afternoon - 3pm - 11pm
Overnight - 11pm - 7am
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $16- $18 Hourly
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Front Desk Agent
Las Vegas, NV jobs
Employment Type: Full-Time
About Us
El Cortez Workspace is a vibrant and welcoming hub designed to provide exceptional service to our members and guests. We pride ourselves on creating an atmosphere of professionalism, warmth, and efficiency. Our front desk team is the first point of contact for everyone who walks through our doors-and we're looking for a friendly, reliable, and customer-focused individual to join us.
Position Summary
The Front Desk Agent is responsible for greeting guests, managing reservations, handling inquiries, and ensuring a seamless experience for all members and visitors. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities
Greet and assist members, clients, and visitors with professionalism and warmth
Answer phone calls, emails, and in-person inquiries promptly and courteously
Manage check-in and check-out processes efficiently
Assist with meeting room bookings, workspace reservations, and event coordination
Maintain cleanliness and organization of the front desk and lobby area
Handle basic administrative tasks, such as filing, data entry, and scheduling
Support the operations team with daily workspace needs
Ensure that El Cortez service standards are consistently met
Qualifications
Previous experience in hospitality, coworking spaces, or customer service preferred
Strong interpersonal and communication skills
Ability to remain calm and professional under pressure
Proficiency in Microsoft Office and basic computer systems; experience with reservation/CRM software is a plus
Highly organized with strong attention to detail
Availability to work a consistent full-time schedule, including possible evenings or weekends
Unit Care Coordinator (Registered Nurse/RN)
Pueblo, CO jobs
The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
Nursing diploma (associate's or bachelor's degree in nursing)
Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment.
One (1) year geriatric nursing experience preferred
CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment.
Specific Job Requirements
Advanced knowledge in field of practice
Make independent decisions when circumstances warrant such action
Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
Implement and interpret the programs, goals, objectives, policies, and procedures of the department
Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
Maintains professional working relationships with all associates, vendors, etc.
Maintains confidentiality of all proprietary and/or confidential information
Understand and follow company policies including harassment and compliance procedures
Displays integrity and professionalism by adhering to Life Care's
Code of Conduct
and completes mandatory
Code of Conduct
and other appropriate compliance training
Essential Functions
Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor
Chart appropriately, accurately, and in a timely manner
Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being
Accurately prepare and administer medication as ordered by a physician
Respond in a leadership capacity to emergency situations related to patient and staff safety
Coordinate patient care plans and services
Exhibit excellent customer service and a positive attitude towards patients
Assist in the evacuation of patients
Demonstrate dependable, regular attendance
Concentrate and use reasoning skills and good judgment
Communicate and function productively on an interdisciplinary team
Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
Read, write, speak, and understand the English language
An Equal Opportunity Employer
Front Desk Receptionist
Holtsville, NY jobs
Job Details Entry YMCA Family Services - Holtsville, NY Part Time HS diploma or GED required $17.75 - $22.00 Hourly Flexible schedule Customer Service / Front DeskDescription
Greet and assist visitors by checking them in for appointments, taking copays, and writing receipts.
Answer telephone, screen and direct calls.
Maintain attendance records and fees collected.
Clerical duties as assigned including but not limited to filing, copying, and ordering office supplies as needed.
Follows all procedures and assists in opening up the office at the beginning of the day.
Follows all YMCA policies, rules, regulations and procedures, including emergency and safety procedures.
Other duties as assigned.
Qualifications
Excellent customer service skills and strong interpersonal skills, with the ability to relate effectively to diverse groups of people from all social and economic segments of the community.
Clear and accurate written and verbal communication skills.
Must be able to handle sensitive information with proven professionalism, exercising a high degree of confidentiality.
Detail oriented and excellent organizational skills: accuracy is essential.
Ability to multitask and work in a fast paced, highly flexible and rapidly changing work environment.
Ability to navigate, create and edit documents in Microsoft Office.
Availability:
One position is Part-Time.
One position is Flexible/Floater, covering shifts as needed.
Front Office Superviser
Madison, AL jobs
Schulte Companies is seeking an energetic, experienced, and hands on Front Office Supervisor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Provide the highest quality of service to the guest at all times. Anticipate and exceed guest expectations.
Assign specific duties to staff for efficient operation of department.
Assist in training new associates and cross-training existing associates.
Assist in interviewing and hiring new associates for the department.
Promote teamwork and associate morale. Treat people with respect. Recognize associate successes.
Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency. Assist Emergency Response Team as necessary. Know location and use of fire extinguishers.
Monitors daily status of rooms, rates, discount rates and packages.
Maintains current list of available rooms for walk situations.
Coordinates blocking of rooms.
Checks printed registration cards against information on arrival report and rectifies any discrepancies.
Ensures prompt and courteous service to guests.
Pre-registers guests according to standards.
Completes and monitors employee schedule.
Monitors VIP arrivals.
Notify Maintenance Department of any maintenance issues.
Keeps track of rooms to ensure accurate status and readiness for check-in.
Hires, coaches and disciplines direct reports Interacts positively and professionally with guests to resolve issues.
Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment free work environment.
Acts as Manager on Duty as required.
Work nights, weekends, and holidays as necessary.
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
In-depth knowledge of hotel Front Desk operations
Basic math skills
Ability to communicate effectively verbally and in writing
Strong leadership skills
Ability to exceed expectations of guests and team members
Excellent time management skills
KNOWLEDGE, SKILLS AND ABILITIES
Ability to multi-task
Team player
Ability to exceed expectations of guests
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.
Front Desk Receptionist
Ottumwa, IA jobs
Front Desk Receptionist Hiring Immediately! Shift: Days Monday-Friday 8:30 am - 4:40 pm. Come apply to be a part of a wonderful organization in the Ottumwa area! If you have computer skills, prior experience in an office setting, and love to help people, this could be the opportunity for you! Hurry in and apply, this position is too good to last!
Why work for Advance Services, Inc. Advance Services is for and about people; we are your employment specialists. Enjoy our easy application process. You NEVER pay a fee! Weekly pay. Fun Safety and attendance incentives. Health Benefits to keep you and your family healthy. PTO so you have time for you. Great Referral Incentives.
Advance Services partners with the top companies in the area! Apply online at advanceservices.com or Stop in and see our experienced friendly staff at 824 Albia Rd. Ottumwa, IA 5250**************
Advance Services is an equal opportunity employer
Front Desk Coordinator
Charlotte, NC jobs
Do you aspire to play a pivotal role in enhancing the patient experience with your exceptional customer service skills? This opportunity is for you and the patients whose lives you'll positively impact! At CoreLife, we understand that obesity and chronic illnesses are not isolated conditions but are deeply intertwined with social determinants and root causes. Our integrated care model addresses these complexities head-on, seamlessly coordinating medical treatments, nutritional guidance, behavioral support, and personalized exercise regimens. By focusing on evidence-based practices, we empower patients to take control of their health and achieve sustainable results. In partnership with MedStar Health, CoreLife does not simply treat obesity symptoms; we are combating obesity as the disease it is. Join us in revolutionizing healthcare delivery and making a tangible difference in patients' lives.
We are seeking a Front Desk Coordinator to join our team. You will have a set 4-day workweek, 10 hours per day, with a 3-day weekend at this location. The Front Desk Coordinator will:
Provide exceptional patient experience while managing the check-in and check-out process, which may include helping them complete any paperwork
Handling medical insurance, collecting payments and balances
Scheduling follow-up appointments
Professionally and timely answering the telephone
Managing the appearance and cleanliness of the clinic
Serve as the primary point of contact for our prospective patients
Educate referred patients about the services and programs CoreLife offers
AS A CORELIFE TEAMMATE, YOU CAN EXPECT:
Values-based culture
A competitive hourly rate ($17-19)
Medical, dental, and vision insurance
Wide selection of ancillary benefits
Paid time off
7 paid holidays
Retirement plan
QUALIFICATIONS:
One (1) year of medical front office experience
Knowledge of medical terminology and familiarity with medical insurance
Passion for changing lives, one patient at a time
Valid CPR license
Strong critical thinking, problem-solving, decision-making, interpersonal, communication, and customer service skills
CoreLife is an Equal Opportunity Employer. APPLY NOW
Hotel Front Desk Receptionist
Garden City, KS jobs
Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:
$12 - $12.5 hourly
Responsibilities:
Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Connect with the housekeeping department to ensure guest accommodations are ready
Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Field customer complaints when necessary
Qualifications:
Comfortable taking telephone calls and mitigating stressful situations
Exhibits working knowledge of Microsoft Office and reservation management systems
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
High school graduate, GED recipient, or equivalent
About Company
At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get onboard with all things ARK!
Front Desk Receptionist
Atlanta, GA jobs
Job Description
Pay Rate: $15/hr
About the Role
Our Front Desk Receptionist is the face of the club and is typically the first person our member will see when they walk through the door.
Responsibilities Include:
Answer incoming calls
Greet members and guests who visit our club
Sort incoming mail for departments
Responsible for outgoing mail received by people at the club
Requirements
Must have excellent customer service skills.
Must be organized and have excellent communication skills.
Must have a positive attitude.
Benefits
Medical, Dental, Vision, and Life Insurance
Short-term and long-term disability insurance
Paid Time Off (PTO)
Verizon Phone Bill Discounts
401K + employer match (up to 6%)
Culture with Monthly Awards and Recognition
Free lunch daily
FSA for health and dependent care
Employee Golf Days
Hertz Rental Car Discounts
Employee Scholarship Opportunity
Employee Assistance Program
Front Desk Receptionist
Atlanta, GA jobs
Pay Rate: $15/hr
About the Role
Our Front Desk Receptionist is the face of the club and is typically the first person our member will see when they walk through the door.
Responsibilities Include:
Answer incoming calls
Greet members and guests who visit our club
Sort incoming mail for departments
Responsible for outgoing mail received by people at the club
Requirements
Must have excellent customer service skills.
Must be organized and have excellent communication skills.
Must have a positive attitude.
Benefits
Medical, Dental, Vision, and Life Insurance
Short-term and long-term disability insurance
Paid Time Off (PTO)
Verizon Phone Bill Discounts
401K + employer match (up to 6%)
Culture with Monthly Awards and Recognition
Free lunch daily
FSA for health and dependent care
Employee Golf Days
Hertz Rental Car Discounts
Employee Scholarship Opportunity
Employee Assistance Program
Auto-ApplyFront Desk Receptionist
Henderson, NV jobs
Job Description
Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals.
Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.”
We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team!
JOB SUMMARY
The Spa Concierge is responsible for welcoming guests and providing comprehensive and professional guidance on all spa services, treatments, packages, and retail products to create a seamless luxury spa experience. This role involves warmly greeting guests, schedule coordination and booking of appointments by phone and in person, as well as retail sales, payment processing, and the checking in and checking out of all guests in a professional manner. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards.
ESSENTIAL FUNCTIONS
Adhere to TRILOGY's “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures.
Anticipate guest needs and uphold Spa and TRILOGY's service standards for guest service, including FORBES 5 Star criteria.
Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines.
Greet guests warmly, providing tours of the facility and informing guests of available spa services and amenities, using professional verbiage and etiquette.
Responsible for booking and confirming all spa and salon appointments accurately and professionally, based on guest preferences.
Provide guests with thorough descriptions and guidance on all spa services, treatments and retail products and spa amenities.
Manage guest check-in and check-out processes, ensuring accuracy and guest confidentiality.
Promote, sell, and up-sell spa services, packages, and retail products to guests.
Responsible for all aspects of maintaining the spa facility, lounges, and retail area throughout the day.
Communicate guest complaints or any maintenance issues to Spa Management.
Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines.
Complete all necessary opening and closing duties.
Perform other duties as assigned.
Attend mandatory vendor and company training sessions, as scheduled by Spa Management.
REQUIRED EDUCATION AND PREFERRED EXPERIENCE
Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities.
At least 1-3 years' experience in customer service, spa, hospitality, sales and/or retail.
At least 1 year of luxury retail sales experience.
Ability to learn, maintain knowledge of, and explain all spa and salon treatments and product benefits to guests.
Must be sales-driven, and have a customer service-oriented personality, as position requires making spa/product recommendations and selling of products and services.
Must be polished, professional, and have a strong command of both written and verbal English.
Must possess excellent communication skills and phone etiquette.
Must be organized, proactive, and possess a strong attention to detail.
Basic computer software skills, including Microsoft Office.
Previous experience with Booker, Book4Time, Spa Soft preferred.
BENEFITS/PERKS
Medical, Dental and Vision (FTE only)
401K Matching
PTO - Paid/Holiday Time Off
VTO - Voluntary Time Off
Discounts on Retail Products and Spa Services
COMPENSATION: $15.00 hourly + Gratuity Pool + Retail Commission
The hourly pay range for this role is $15.00 - $19.00. This rate is only applicable for jobs to be performed at Green Valley Ranch by Well & Being. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Resort Front Desk- Evening Shift
Branson, MO jobs
Become the Heart of Still Waters: Evening Guest Services Representative
Do you have a passion for creating memorable guest experiences? Are you a warm and welcoming individual with a knack for hospitality? Still Waters Lakefront Resort, a beloved family-owned haven for 45 years, is seeking an enthusiastic Evening Guest Services Representative to join our family! Be the first and last impression for our guests, creating magical moments from check-in to check-out.
Why Still Waters is the Perfect Place for You:
A Legacy of Warmth: Join a 45-year legacy of hospitality where you'll be more than just an employee - you'll be part of our family.
A Stunning Workplace: Imagine coming to work every day in a beautiful lakeside setting. It's not just a job; it's an experience!
Grow With Us: We're committed to nurturing your growth and development. Your voice matters here, and we'll support you every step of the way.
Competitive Rewards: We offer top-notch benefits, competitive pay,
and
bonus opportunities to recognize your hard work and dedication.
What You'll Do:
Create Magical First Impressions: Greet guests with a genuine smile and provide a seamless and welcoming check-in experience.
Be the Local Expert: Share your knowledge of our resort, rooms, rates, and amenities, making each guest feel valued and informed.
Manage Reservations Like a Pro: Handle phone and online bookings with accuracy and efficiency.
Turn Challenges into Opportunities: Address guest concerns with empathy and a positive problem-solving approach.
Teamwork Makes the Dream Work: Collaborate seamlessly with our housekeeping and maintenance teams to ensure pristine and inviting guest rooms.
Enhance the Experience: Intuitively recommend additional services and room upgrades to elevate our guests' stays.
What We're Looking For:
A Natural People Person: Your passion for customer service shines through in every interaction.
Hospitality Experience: Familiarity with hotel/resort operations, including front desk, customer service, and reservations is highly desired.
A Positive Problem-Solver: You approach challenges with a can-do attitude and a friendly smile.
Highly Organized: Your attention to detail ensures smooth and efficient operations.
A True Team Player: You thrive in a collaborative environment and enjoy working towards shared success.
Our Commitment to You:
A Supportive Family Atmosphere: We treat each other like family, because that's what we are.
Competitive Compensation & Benefits: We value your contributions and offer a comprehensive package to reflect that.
Opportunities for Growth: We're invested in your future and provide opportunities for learning, growth, and career advancement.
Ready to embark on a rewarding journey? Apply now and become a part of the Still Waters family! We can't wait to welcome you!
Evening shift offers shift differential pay. Enquire about it in your interview!
Front Desk Receptionist
Miami Beach, FL jobs
Job Description HK Salon Miami Beach is seeking a friendly and organized Front Desk Receptionist to join our growing team in Miami Beach, Florida. As part of our successful salon family (20 years in Miami Beach), you'll play a vital role in providing exceptional customer service.
Responsibilities:
Greet clients
Schedule appointments
Answer phone calls
Manage inventory
Qualifications:
Strong communication skills
Organized and efficient
Experience preferred, but not required
Spa Front Desk Receptionist
San Antonio, TX jobs
Responsive recruiter Benefits:
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Front Desk Rockstar Wanted at Massage Heights Location
Are you a vibrant, people-loving individual with a knack for making everyone feel welcome? Do you thrive in a dynamic, fast-paced environment and have a flair for learning new systems? If you're ready to bring your infectious energy and top-notch people skills to a team that values growth and connection, Massage Heights Location wants YOU as our next Front Desk Rockstar!
We operate 8 premier Massage Heights locations across San Antonio: Alamo Heights, Leon Springs, Bandera, 1604 and Bulverde, Shavano Park, Medical Center, Schertz, and TPC Parkway. Discover our vibrant team and culture at ************************ and hear from our team members at ******************************************** Who We're Looking ForWe're seeking an enthusiastic, highly personable candidate with a flexible schedule. Availability: We're looking for a dedicated candidate who can commit to 32 hours per week, with shifts scheduled Friday through Monday evenings and Tuesday mornings. Flexibility to travel between our 8 San Antonio locations and reliable transportation are a must. What You'll Do· Greet Guests and Members with warmth, positivity, and a genuine smile· Master our booking software to schedule appointments, manage check-ins/outs, and process payments· Build lasting rapport with Guest in the lobby, creating a welcoming atmosphere· Present and sell membership programs with confidence and charm· Deliver exceptional Guest experiences to retain Members and drive in returning Guests· Answer phones with professional, upbeat etiquette· Thrive in a fast-paced team environment while maintaining a mature, solution-oriented attitude What You Bring· Outstanding Guest service and problem-solving skills· A contagious positive attitude and professional demeanor· Excellent phone etiquette with clear, friendly communication· Ability to embrace feedback and grow from it· Comfort multitasking in a bustling environment· Reliable transportation to travel between our 8 locations· Flexibility to work a non-traditional schedule, including weekends Why Join Us?· Be part of a fun, growth-focused team that values relationships· Competitive pay with guaranteed $1/hour raises every year· Major Medical Insurance with $0 copay and deductibles, $150/per paycheck! (our owner also contributes to the cost!)· Dental, Vision, Life, plus more insurance options· Paid Time Off· Free monthly massages and facials· Team Member discounts· Access to our Employee Assistance Program *Only candidates who complete the assessment portion of our hiring process will be considered.* Apply today and show us why you're our next Front Desk Rockstar! Compensación: $15.00 per hour
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.
We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Join the Team at Massage Heights
Auto-ApplySpa Front Desk Receptionist
San Antonio, TX jobs
Responsive recruiter Benefits:
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Are you enthusiastic about creating exceptional experiences and making every guest feel truly valued? We are seeking a vibrant Guest Service Manager to deliver outstanding service and build lasting connections at our TPC Parkway location. If you thrive in a fast-paced, collaborative environment and bring positivity to every interaction, we want to meet you!
We operate eight premier locations across San Antonio: Alamo Heights, Leon Springs, Bandera, 1604 & Bulverde, Shavano Park, Medical Center, Schertz, and TPC Parkway. Learn more about our supportive team, innovative training, and a people-first culture at The Inspire People. Hear from our teams directly: Why Work With Us?
What Makes You a Great Fit
Warm, approachable, and genuinely enjoy connecting with people.
Calm under pressure and solution-focused when challenges arise.
Attentive to details that enhance the guest experience.
Motivated to meet goals and go the extra mile for guests and teammates.
Available to work of 32+ hours/week, including a mix of mornings, evenings, and weekends.
Reliable and flexible, with dependable transportation to travel between locations if needed.
Tech-savvy and quick to learn, especially when using booking software and juggling multiple tasks.
Customer service or sales experience is a plus - but a positive attitude and willingness to learn are what matter most.
How You Will Make a Difference
Ensure smooth daily operations by managing bookings, welcoming, and checking out guests, and accurately processing payments.
Drive sales of memberships, packages, retail items, and gift cards through personalized recommendations and product knowledge.
Help uphold cleanliness and hygiene protocols by assisting with laundry, sanitation, and general cleaning duties.
Resolve guest inquiries and concerns with professionalism and care, ensuring every guest leaves with a positive experience.
Consult with guests to assess their needs and provide thoughtful recommendations for services that align with their expectations.
Connect with guests to build rapport and create a warm, memorable experience throughout every interaction.
Contribute to team culture centered on positivity, collaboration, and result-oriented solutions.
Why You Will Love Working at Massage Heights
Competitive Pay & Steady Growth
We offer competitive starting pay and guaranteed annual raises - because we believe your hard work deserves consistent recognition.'
Comprehensive Health & Wellness Benefits
Access major medical coverage with $0 copay and $0 deductible (with employer contribution), plus dental, vision, and life insurance options to support your well-being.
Paid Time Off
Enjoy a healthy work-life balance with earned PTO, giving you the flexibility to rest, recharge, or take care of personal needs.
Wellness Perks
Enjoy free monthly services, along with generous team member discounts - we prioritize your well-being just as much as our guests.
A Supportive, People-First Culture
Be part of a fun, positive, and team-oriented environment where relationships, growth, and great energy are at the heart of everything we do.
At Massage Heights, our mission is to elevate the lives of our guests - and that starts with an outstanding team. Join us and help create memorable, meaningful experiences every day! Compensation: $15.00 per hour
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.
We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Join the Team at Massage Heights
Auto-ApplySpa Front Desk Receptionist
San Antonio, TX jobs
Responsive recruiter Benefits:
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Front Desk Rockstar Wanted at Massage Heights Location
Are you a vibrant, people-loving individual with a knack for making everyone feel welcome? Do you thrive in a dynamic, fast-paced environment and have a flair for learning new systems? If you're ready to bring your infectious energy and top-notch people skills to a team that values growth and connection, Massage Heights Location wants YOU as our next Front Desk Rockstar!
We operate 8 premier Massage Heights locations across San Antonio: Alamo Heights, Leon Springs, Bandera, 1604 and Bulverde, Shavano Park, Medical Center, Schertz, and TPC Parkway. Discover our vibrant team and culture at ************************ and hear from our team members at ******************************************** Who We're Looking ForWe're seeking an enthusiastic, highly personable candidate with a flexible schedule. Availability: We're looking for a dedicated candidate who can commit to 32 hours per week, with open availability for mornings, nights, and weekends. Flexibility to travel between our 8 San Antonio locations and reliable transportation are a must. What You'll Do· Greet Guests and Members with warmth, positivity, and a genuine smile· Master our booking software to schedule appointments, manage check-ins/outs, and process payments· Build lasting rapport with Guest in the lobby, creating a welcoming atmosphere· Present and sell membership programs with confidence and charm· Deliver exceptional Guest experiences to retain Members and drive in returning Guests· Answer phones with professional, upbeat etiquette· Thrive in a fast-paced team environment while maintaining a mature, solution-oriented attitude What You Bring· Outstanding Guest service and problem-solving skills· A contagious positive attitude and professional demeanor· Excellent phone etiquette with clear, friendly communication· Ability to embrace feedback and grow from it· Comfort multitasking in a bustling environment· Reliable transportation to travel between our 8 locations· Flexibility to work a non-traditional schedule, including weekends Why Join Us?· Be part of a fun, growth-focused team that values relationships· Competitive pay with guaranteed $1/hour raises every year· Major Medical Insurance with $0 copay and deductibles, $150/per paycheck! (our owner also contributes to the cost!)· Dental, Vision, Life, plus more insurance options· Paid Time Off· Free monthly massages and facials· Team Member discounts· Access to our Employee Assistance Program *Only candidates who complete the assessment portion of our hiring process will be considered.* Apply today and show us why you're our next Front Desk Rockstar! Compensation: $15.00 per hour
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.
We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Join the Team at Massage Heights
Auto-ApplySpa Front Desk Receptionist
Schertz, TX jobs
Responsive recruiter Benefits:
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Do you have a passion for helping people? Can you learn and implement new computer technologies? Can you work well and thrive in a fast-paced team environment? If yes, we want to get to know you! We are Massage Heights Schertz
Visit us at ************************ to learn more about our Team and Culture! See some of our team testimonials at *******************************************
**Must be able to be very flexible with required shifts. We are looking for someone with a largely open schedule, and reliable transportation. We are seeking candidates who have very flexible schedule. Candidates must be able to work 3-5 shifts per week, including weekends, and most likely these will be a mix of morning and/or evening shifts.**
**We offer a competitive compensation with $1/ hour increases every 6 months guaranteed plus quarterly bonuses!**
Responsibilities:· Greet Guests and Members with warm, welcoming, and positive energy· Answer phones with fantastic phone etiquette, including upbeat tone and articulation· Maintain a mature temperament· Build rapport with Guest and Members while waiting in lobby· Schedule appointments, check Guests and Members in and out, and collect payments within our robust software system· Present/sell membership programs to new Guests· Retain Members by providing an excellent client experience· Work efficiently in a fast-paced environment
Requirements:· Must have reliable transportation to commute between all eight of our locations· Must have outstanding customer service and problem-solving skills· Must have a positive attitude· Must have friendly and professional phone etiquette· Must have the ability to objectively receive feedback and integrate it into your work· Must have the flexibility to work a non-traditional schedule· Must have the ability to multi-task
Benefits:· Be part of a team that encourages growth, has fun and builds relationships· Medical Benefits available -Medical, Dental, Vision, and Life · Paid Time Off· Free Monthly Massages and Facials· Team Member Discounts· Employee Assistance Program· Competitive pay with $1 pay raises every year!
**We will only be moving forward with candidates who have completed the assesment portion of our hiring process. Thank you!!!**
Compensation: $15.00 per hour
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.
We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Join the Team at Massage Heights
Auto-ApplyFront desk associate
Front desk coordinator job at Holiday Inn Express
Join Our Team as a Front Desk Associate!
Are you looking for a welcoming and flexible work environment where you can grow your skills and be part of a trusted company? Bindu Associates LLC, operating as Holiday Inn Express & Suites, has been delivering exceptional service for over 25 years. We're seeking a friendly and dependable Front Desk Associate to join our team and help us create memorable guest experiences.
About the Role
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
What You'll Be Doing
• Your day-to-day responsibilities will include:
Be the warm welcome that kicks off a memorable guest experience
• Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
• Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
• Handle cash and credit transactions
• Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes
• Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns
• Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
• Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed
• Take pride in your appearance and place as a brand ambassador
• Always know what events and activities are on the day's schedule
Jump into other ad-hoc duties when your colleagues need your help
What We're Looking For
• Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
• Fluency in the local language - extra language skills would be great, but not essential
• Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers
• Flexibility - night, weekend and holiday shifts are all part of the job
• Ability to multitask and remain calm under pressure.
IHG HotelKey or Hilton PEP experience is a plus.
• You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
• Experience - ideally you'll have spent at least one year in a front desk or guest service position
• Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
Why Join Us?
At Bindu Associates LLC, we believe in recognizing and rewarding hard work. Here's what you can look forward to:
- A flexible schedule.
- An attendance bonus to celebrate your reliability.
- Time off after six months of employment to recharge and relax.
Our Culture and Values
With over 25 years of experience, we've built a reputation for excellence and hospitality. At Holiday Inn Express & Suites, we foster a supportive and inclusive work environment where every team member is valued. We're committed to creating a positive experience not only for our guests but also for our employees.
Ready to Apply?
If this sounds like the perfect opportunity for you, we'd love to hear from you! Join our team and be part of a company that values your contributions and supports your growth. Apply today to start your journey with Bindu Associates LLC dba Holiday Inn Express & Suites!