Holiday sales associate job description

Salary: $15.00/hr

Job Functions: The Outreach Holiday Associate will assist in the operation of Registration on site and remote, the Holiday Tent, Metro Market, Metro Outfitters and Holiday Partner Pop-up sites as needed. The Outreach Holiday Associate will support Outreach Services' extended hours as a primary staff through the holiday season. This position will be required to work nontraditional hours including scheduled evenings, weekends and holidays.

Essential Responsibilities:

1. Facilitates Holiday Registration, Distribution, the Metro Market, Metro Outfitters and Holiday Partner Pop-up sites. Uses the mission, vision, and guiding values of Metropolitan Ministries and the Outreach Policy Guidelines as a framework to assure services are delivered with concern for the care, safety and welfare of our clients.
2. Works with Volunteer Services to identify volunteers and collaborative partnerships to support the flow of Client Services area of responsibility in the holiday tent. Assists with training and managing volunteers both in the holiday tent and in Outreach.
3. Works closely with Volunteers Leadership to ensure clients are registered and checked-in through the holiday registration platform accurately and timely.
4. Provides overall support and exercises leadership as needed during extended hours (Evenings, holiday registration and holiday distribution).
5. Support the team in other tasks as assigned and attends all team meetings. Meets personal goals and actively contributes to the achievement of the team and organization.
6. Participates in Metropolitan Ministries' events and holiday efforts.

Requirements:

Education/Experience:

Minimum of two years' experience in social services, or volunteering, or closely related field.

Skill Requirements: Requires heart for ministry and comfort working with poor and homeless families. Requires understanding of poverty, a high degree of maturity, strong inter-personal skills and the ability to work with low socio-economic and diverse populations facing crisis situations in a professional and diplomatic manner. Ability to deescalate clients on the edge of verbal or physical violence. Ability to work as part of a team within a multi-disciplinary framework. Demonstrates high computer literacy with knowledge of Microsoft Outlook, Word, and Excel. Requires oral and written communication skills and the ability to write reports and conduct and participate in meetings. Bi-lingual a plus, but not required.

Physical Requirements: Must have adequate hearing and speaking ability. Must be capable of working outdoors in sunlight and higher temperatures on occasion. Must have the physical, emotional, and spiritual stamina to handle job-related issues and stress and ability to be on your feet for extended periods of time. Must be able to lift 35 lbs or more.

Other: Must demonstrate legal authorization to work in the United States. Must pass required background pre-employment screening. Must be able to communicate effectively in English and have reliable transportation. Must have current driver's license and cleared to drive vehicles rented under Metropolitan Ministries insurance

PM21

PI193097264

Join us for the holidays and be a part of our team!

You will share in the overall responsibility for generating maximum sales potential through upholding high customer service standards, maintaining store appearance, keeping merchandise filled to the appropriate levels on the sales floor and minimizing shortages.

**OVERALL RESPONSIBILITIES**

+ Maintain visual presentation standards that are consistent with division philosophy and direction.

+ Manage time and prioritize tasks.

**CUSTOMER SERVICE / SALES**

+ Ensure customer service is the #1 priority.

+ Follow all customer service guidelines.

**PERSONNEL**

+ Demonstrate professional image and conduct.

+ Follow specific divisional dress code policy.

+ Works as a member of a team to accomplish goals set forth in the store.

+ Must be flexible to work rotating hours, as assigned by management.

+ Communicate concerns to management.

+ Support all company / management decisions.

**The salary range for this role and market is minimum wage to $14.73. Salary varies based on the candidate's level of experience and knowledge.**

**Subject to eligibility requirements, associates may be eligible to receive paid sick leave, public health emergency leave.**

_PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH also has a strong corporate commitment to inclusion, diversity and to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant's current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH_

DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.

Since 1975, TUMI has been creating world-class business and travel essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we're committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. Designed in America, for Global Citizens everywhere. The brand is sold globally in over 75 countries through more than 1,900 points of sale. For more about TUMI, visit www.TUMI.com.
Brand Detail:

INTEGRITY

Our standards are exceptional, and we stand by everything we do.

PASSION

We treat our products, people and clientele with the total dedication they deserve.

INNOVATION

When it comes to forward thinking, we are foremost.

GLOBALISM

We are all Global Citizens and look to contribute to a global community.

ENTREPRENEURIAL SPIRIT

Each of us is empowered to create personal and collective progress.

Position Summary:

As part of our Retail team, the Holiday Sales Associate is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand.

Key responsibilities:

* Maximizes sales by enhancing our brand image
* Ensures each client receives outstanding client service; greets and acknowledges every client and develops new client relationships to increase sales and build brand loyalty.
* Ensures our clients receive superior after sales service.
* Attains monthly sales goal and delivers increases in other KPI goals (conversion, UPT and DPT).

Qualifications:

To be a great fit for the TUMI retail team, you:

* Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment
* Are a team player who values a collaborative environment
* Possess a "client first" service mentality
* Have strong sales and client experience, particularly in the luxury market
* Can demonstrate proven success in meeting sales goals and achieving KPI's
* Have a strong sense of integrity and an ability to lead by example

Associate Benefits:

* Career pathing
* Training
* Work-life balance

Tumi…..Perfecting the Journey