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Assistant Store Manager jobs at Holiday Stationstores

- 26 jobs
  • Manager, Customer Experience

    Crate & Barrel 4.4company rating

    Northbrook, IL jobs

    We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making-and our story is still unfolding. We're here for it. We think you should be too . We're looking for a driven professional with an inclusive mindset to join our team as a Manager, Customer Experience. The Customer Experience (CX) Manager is a strategic leader responsible for shaping the company's understanding of the customer journey. This role owns the Voice of the Customer (VOC) program, transforming complex customer feedback and data into actionable insights and high-impact business strategies. The CX Manager will lead deep-dive analyses, champion customer-centric initiatives across the organization, and present compelling narratives to senior leadership to drive meaningful improvements in customer satisfaction and loyalty. This is an on-site position (Monday through Thursday) based out of our Northbrook, IL office with the flexibility to work remotely on Fridays. A day in the life as a Manager, Customer Experience ... + Strategic Leadership: Own and evolve the enterprise-wide Voice of the Customer (VoC) strategy, ensuring customer feedback is a key driver of business decisions. + Insight Generation: Lead the analysis of customer feedback from various sources, including Medallia and internal BI dashboards, to identify macro trends, key drivers of Net Promoter Score (NPS), and critical customer pain points. + Data-Driven Storytelling: Synthesize complex data into clear, compelling presentations and strategic recommendations for executive leadership and key stakeholders. + Cross-Functional Influence: Partner with and influence leadership in Customer Care, Operations, Fulfillment, Merchandising, and Digital teams to prioritize and drive the execution of CX improvement initiatives. + Team Collaboration: Guide and collaborate with Data Analysts to enhance CX reporting frameworks, develop robust scorecards, and ensure data integrity. + Impact Measurement: Develop and implement methodologies to monitor the business impact of CX initiatives, including contact reduction and customer satisfaction improvements, adjusting strategies to maximize results. + Root Cause Analysis: Oversee deep-dive investigations into systemic customer issues to uncover root causes and drive long-term, structural solutions. What you'll bring to the table... + Exceptional analytical skills with the ability to translate data into strategic business actions. + Strong leadership and communication skills, with a demonstrated ability to influence cross-functional partners and present to senior executives. + Ability to make recommendations based on key findings and test for improvement + Ability to prioritize workload and manage multiple projects + Demonstrated ability to be flexible and adaptable to changing business needs and priorities of the organization + Sense of urgency and ability to shift and prioritize work to meet key deadlines We'd love to hear from you if you have... + 5-7 years of experience in customer experience, voice of the customer, data analytics, or a related role. + Previous experience with VoC platforms (e.g., Medallia, Qualtrics) and BI tools (e.g., Tableau, Power BI). + Bachelor's degree preferred Minimum Starting Rate: $67,900.00 Hourly Up to: $89,950.00 Hourly Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives. Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
    $67.9k-90k yearly 49d ago
  • Manager, Customer Experience

    Crate and Barrel 4.4company rating

    Northbrook, IL jobs

    We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making-and our story is still unfolding. We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as a Manager, Customer Experience. The Customer Experience (CX) Manager is a strategic leader responsible for shaping the company's understanding of the customer journey. This role owns the Voice of the Customer (VOC) program, transforming complex customer feedback and data into actionable insights and high-impact business strategies. The CX Manager will lead deep-dive analyses, champion customer-centric initiatives across the organization, and present compelling narratives to senior leadership to drive meaningful improvements in customer satisfaction and loyalty. This is an on-site position (Monday through Thursday) based out of our Northbrook, IL office with the flexibility to work remotely on Fridays. A day in the life as a Manager, Customer Experience... * Strategic Leadership: Own and evolve the enterprise-wide Voice of the Customer (VoC) strategy, ensuring customer feedback is a key driver of business decisions. * Insight Generation: Lead the analysis of customer feedback from various sources, including Medallia and internal BI dashboards, to identify macro trends, key drivers of Net Promoter Score (NPS), and critical customer pain points. * Data-Driven Storytelling: Synthesize complex data into clear, compelling presentations and strategic recommendations for executive leadership and key stakeholders. * Cross-Functional Influence: Partner with and influence leadership in Customer Care, Operations, Fulfillment, Merchandising, and Digital teams to prioritize and drive the execution of CX improvement initiatives. * Team Collaboration: Guide and collaborate with Data Analysts to enhance CX reporting frameworks, develop robust scorecards, and ensure data integrity. * Impact Measurement: Develop and implement methodologies to monitor the business impact of CX initiatives, including contact reduction and customer satisfaction improvements, adjusting strategies to maximize results. * Root Cause Analysis: Oversee deep-dive investigations into systemic customer issues to uncover root causes and drive long-term, structural solutions. What you'll bring to the table… * Exceptional analytical skills with the ability to translate data into strategic business actions. * Strong leadership and communication skills, with a demonstrated ability to influence cross-functional partners and present to senior executives. * Ability to make recommendations based on key findings and test for improvement * Ability to prioritize workload and manage multiple projects * Demonstrated ability to be flexible and adaptable to changing business needs and priorities of the organization * Sense of urgency and ability to shift and prioritize work to meet key deadlines We'd love to hear from you if you have… * 5-7 years of experience in customer experience, voice of the customer, data analytics, or a related role. * Previous experience with VoC platforms (e.g., Medallia, Qualtrics) and BI tools (e.g., Tableau, Power BI). * Bachelor's degree preferred
    $33k-44k yearly est. 48d ago
  • Emerging Store Manager

    Walgreens 4.4company rating

    Whitehall, OH jobs

    Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. Accountable for improving on overall customer service metrics. Operations Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. Ensures team members have a working knowledge of all computer and technology systems and software. Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. Completes special assignments and other tasks as assigned. Full Store Operation Business Performance Management Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. People & Performance Management Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Training & Personal Development Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. Obtains and maintains valid pharmacy technician license as required by state. Communications Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. Assists Store Manager in planning and communicating the company and store strategy. Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. Must be fluent in reading, writing, and speaking English (except in Puerto Rico) Willingness to work flexible schedule including extended days, evenings, and weekend hours. Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. Ability to transfer to other Walgreens retail assets located within the same hiring Area. Bachelor's Degree . Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $45k-71.6k yearly 27d ago
  • Assistant Store Leader, Customer Experience & Outreach

    Crate and Barrel 4.4company rating

    Columbus, OH jobs

    We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making-and our story is still unfolding. We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as an Assistant Store Leader - Customer Experience & Outreach. Determined and motivating, Assistant Store Leader - Customer Experience & Outreach empower the sales team to deliver the exceptional customer experience that we're known for. You're a natural leader, engaging and inspiring. You're well connected to the pulse of the sales floor and see the big picture, working to create a consistent image and optimistic mood in the store. As an Assistant Store Leader - Customer Experience & Outreach, you own customer resolution. Always in the customer's corner, you're empowered to make timely decisions to accommodate their needs and address their concerns. A mentor, educator and coach, you develop creative ways to encourage your team to meet sales goals and turn out a top-notch performance every day. A day in the life as an Assistant Store Leader... * In collaboration with the Store Leader, manage and delegate workload and ensure execution of plans and strategies across the store and in assigned area. * Partner with the Store Leader to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling and training. * Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent. * Focus on promoting and driving sales as they pertain to, or are driven by, position and acting as the Leader on Duty (LOD). * Collaborate with Store Leader and other functional Assistant Store Leaders during new season planning and execution * Analyze results through reporting, translating numbers into actionable behaviors and goals in order to improve KPI results. * Ensure all customers are provided gracious, quick and efficient service. Set expectations and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication. * Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance. Participate in weekly store walk-throughs with the management team and follow-up as required. * Stay up to date on all store initiatives and communications that are received, sharing with associates when appropriate. What you'll bring to the table.. * Your sense of personal style with a discerning eye and passion for design and home furnishings * Strong communication, interpersonal, and problem solving skills * Strong delegation skills in support of execution and driving results * Proven ability to build a culture focused on success and teamwork We'd love to hear from you if you have… * 2+ years customer service or retail leadership experience * High school diploma/GED or equivalent, Associate degree or equivalent preferred * Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends
    $27k-35k yearly est. 10d ago
  • Assistant Store Leader, Design & Trade

    Crate & Barrel 4.4company rating

    Columbus, OH jobs

    We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making-and our story is still unfolding. We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as an Assistant Store Leader - Design & Trade Determined and motivating, Assistant Store Leader - Design & Trade empower the sales team to deliver the exceptional customer experience that we're known for. You're a natural leader, engaging and inspiring. You're well connected to the pulse of the sales floor and see the big picture, working to create a consistent image and optimistic mood in the store. As an Assistant Store Leader - Design & Trade, you own customer resolution. Always in the customer's corner, you're empowered to make timely decisions to accommodate their needs and address their concerns. A mentor, educator and coach, you develop creative ways to encourage your team to meet sales goals and turn out a top-notch performance every day. A day in the life as an Assistant Store Leader... + In collaboration with the Store Leader, manage and delegate workload and ensure execution of plans and strategies across the store and in assigned area. + Partner with the Store Leader to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling and training. + Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent. + Focus on promoting and driving sales as they pertain to, or are driven by, position and acting as the Leader on Duty (LOD). + Collaborate with Store Leader and other functional Assistant Store Leaders during new season planning and execution + Analyze results through reporting, translating numbers into actionable behaviors and goals in order to improve KPI results. + Ensure all customers are provided gracious, quick and efficient service. Set expectations and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication. + Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance. Participate in weekly store walk-throughs with the management team and follow-up as required. + Stay up to date on all store initiatives and communications that are received, sharing with associates when appropriate. What you'll bring to the table.. + Your sense of personal style with a discerning eye and passion for design and home furnishings + Strong communication, interpersonal, and problem solving skills + Strong delegation skills in support of execution and driving results + Proven ability to build a culture focused on success and teamwork We'd love to hear from you if you have... + 2+ years customer service or retail leadership experience + High school diploma/GED or equivalent, Associate degree or equivalent preferred + Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
    $27k-35k yearly est. 60d+ ago
  • Assistant Store Leader, Customer Experience & Outreach

    Crate & Barrel 4.4company rating

    Columbus, OH jobs

    We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making-and our story is still unfolding. We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as an Assistant Store Leader - Customer Experience & Outreach. Determined and motivating, Assistant Store Leader - Customer Experience & Outreach empower the sales team to deliver the exceptional customer experience that we're known for. You're a natural leader, engaging and inspiring. You're well connected to the pulse of the sales floor and see the big picture, working to create a consistent image and optimistic mood in the store. As an Assistant Store Leader - Customer Experience & Outreach, you own customer resolution. Always in the customer's corner, you're empowered to make timely decisions to accommodate their needs and address their concerns. A mentor, educator and coach, you develop creative ways to encourage your team to meet sales goals and turn out a top-notch performance every day. A day in the life as an Assistant Store Leader... + In collaboration with the Store Leader, manage and delegate workload and ensure execution of plans and strategies across the store and in assigned area. + Partner with the Store Leader to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling and training. + Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent. + Focus on promoting and driving sales as they pertain to, or are driven by, position and acting as the Leader on Duty (LOD). + Collaborate with Store Leader and other functional Assistant Store Leaders during new season planning and execution + Analyze results through reporting, translating numbers into actionable behaviors and goals in order to improve KPI results. + Ensure all customers are provided gracious, quick and efficient service. Set expectations and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication. + Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance. Participate in weekly store walk-throughs with the management team and follow-up as required. + Stay up to date on all store initiatives and communications that are received, sharing with associates when appropriate. What you'll bring to the table.. + Your sense of personal style with a discerning eye and passion for design and home furnishings + Strong communication, interpersonal, and problem solving skills + Strong delegation skills in support of execution and driving results + Proven ability to build a culture focused on success and teamwork We'd love to hear from you if you have... + 2+ years customer service or retail leadership experience + High school diploma/GED or equivalent, Associate degree or equivalent preferred + Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
    $27k-35k yearly est. 16d ago
  • Anthropologie Assistant Department Manager

    Urban Outfitters 4.4company rating

    Columbus, OH jobs

    The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and inspiring store environment. This includes fostering community amongst the team through continued education on brand and store initiatives. Role Responsibilities Customer Experience Acts as a brand representative to promote a positive and inclusive environment in the store, in line with the values of the SPARKED program Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued Supports the store leadership team and stylists to promote unique customer events that drive brand engagement and deep connections with the local community Leadership + Team Management Actively participates leading the salesfloor and driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives Participates in the recruiting, hiring, and onboarding process to ensure we retain a diverse and engaged team Utilizes brand resources to champion employee development and support initiatives such as the SPARKED Journal, employee recognition, and team building activities Visual + Business Operations Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues Collaborates with key partners to effectively execute shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns Provides feedback about team training needs to support optimal scheduling and payroll allocation to drive sales and brand initiatives Communication + Relationships Contributes to an inclusive work environment by actively listening to others and seeking different perspectives Checks in with leadership to maintain communication and teamwork on completing store objectives Adopts a people-first philosophy, prioritizing employee engagement and actively sharing store priorities and brand messages with the team Provides insights related to the customer and staff experience and communicates feedback to Service and Styling Manager Role Qualifications Anthro brand fan 1+ years of retail leadership experience Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays Eagerness to learn and grow within the organization The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range USD $19.00 - USD $19.00 /Hr. EEO Statement URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
    $19 hourly Auto-Apply 27d ago
  • Store Manager

    Walgreens 4.4company rating

    Columbus, OH jobs

    Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience * Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. * Greets customers and clinic patients, and offers assistance with products and services. * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). * Resolves customer complaints and helps respond to customers' special needs. Operations * Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. * Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. * Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. * Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. * Supervises receiving, stocking, pricing, returning, and transferring of merchandise. * Ensures execution of District Manager operational feedback. * Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. * Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. * Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. * Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. * Complies with all company policies and procedures; maintains respectful relationships with coworkers. * Completes special assignments and other tasks as assigned. Daily Planning and Execution * Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management * Analyzes financial and performance data; develops action plans to increase sales and control costs. * Reviews KPIs daily and prepare to discuss with district management. * Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. * Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. * Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. Business Planning * Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. * Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. People and Performance Management * Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. * Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. * Makes hiring, promotion and termination decisions. * Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. * Develops employee performance plans and follows up according to deadlines. * Monitors and approves team member compensation. * Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. * Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members * Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Training and Personal Development * Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. * Follows performance improvement plans offered by District Manager. * Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state). * Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. Communications * Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. * Conducts community outreach (e.g., speaks with members of community, physicians in area). * Assists District Manager in planning and attending community events. Basic Qualifications * Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. * Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. * Willingness to work flexible schedule including extended days, evenings, and weekend hours. Preferred Qualifications * Bachelor's Degree. * PTCB or ExCPT Certification. * Three years retail management experience, including supervising others, managing, and assigning work. * Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $19k-42k yearly est. 30d ago
  • Store Manager

    Walgreens 4.4company rating

    Columbus, OH jobs

    Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience * Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. * Greets customers and clinic patients, and offers assistance with products and services. * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). * Resolves customer complaints and helps respond to customers' special needs. Operations * Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. * Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. * Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. * Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. * Supervises receiving, stocking, pricing, returning, and transferring of merchandise. * Ensures execution of District Manager operational feedback. * Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. * Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. * Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. * Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. * Complies with all company policies and procedures; maintains respectful relationships with coworkers. * Completes special assignments and other tasks as assigned. Daily Planning and Execution * Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management * Analyzes financial and performance data; develops action plans to increase sales and control costs. * Reviews KPIs daily and prepare to discuss with district management. * Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. * Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. * Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. Business Planning * Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. * Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. People and Performance Management * Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. * Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. * Makes hiring, promotion and termination decisions. * Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. * Develops employee performance plans and follows up according to deadlines. * Monitors and approves team member compensation. * Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. * Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members * Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Training and Personal Development * Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. * Follows performance improvement plans offered by District Manager. * Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state). * Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. Communications * Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. * Conducts community outreach (e.g., speaks with members of community, physicians in area). * Assists District Manager in planning and attending community events. Basic Qualifications * Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. * Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. * Willingness to work flexible schedule including extended days, evenings, and weekend hours. Preferred Qualifications * Bachelor's Degree. * PTCB or ExCPT Certification. * Three years retail management experience, including supervising others, managing, and assigning work. * Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $19k-42k yearly est. 32d ago
  • Store Manager

    Walgreens 4.4company rating

    Columbus, OH jobs

    **Job Objectives** Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. **Job Responsibilities/Tasks** **Customer Experience** + Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. + Greets customers and clinic patients, and offers assistance with products and services. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). + Resolves customer complaints and helps respond to customers' special needs. **Operations** + Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. + Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. + Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. + Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. + Supervises receiving, stocking, pricing, returning, and transferring of merchandise. + Ensures execution of District Manager operational feedback. + Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. + Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. + Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. + Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. + Complies with all company policies and procedures; maintains respectful relationships with coworkers. + Completes special assignments and other tasks as assigned. **Daily Planning and Execution** + Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. **Business Performance Management** + Analyzes financial and performance data; develops action plans to increase sales and control costs. + Reviews KPIs daily and prepare to discuss with district management. + Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. + Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. + Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. **Business Planning** + Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. + Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. **People and Performance Management** + Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. + Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. + Makes hiring, promotion and termination decisions. + Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. + Develops employee performance plans and follows up according to deadlines. + Monitors and approves team member compensation. + Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. + Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members + Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. **Training and Personal Development** + Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. + Follows performance improvement plans offered by District Manager. + Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state). + Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. **Communications** + Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. + Conducts community outreach (e.g., speaks with members of community, physicians in area). + Assists District Manager in planning and attending community events. **Job ID:** 1705322BR **Title:** Store Manager **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 5690 W BROAD ST,GALLOWAY,OH,43119-08127-07523-S **Full District Office Address:** 5690 W BROAD ST,GALLOWAY,OH,43119-08127-07523-S **External Basic Qualifications:** + Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. + Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. + Willingness to work flexible schedule including extended days, evenings, and weekend hours. **Preferred Qualifications:** + Bachelor's Degree. + PTCB or ExCPT Certification. + Three years retail management experience, including supervising others, managing, and assigning work. + Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** **Store:** 07523-GALLOWAY OH
    $19k-42k yearly est. 32d ago
  • Store Manager

    Walgreens 4.4company rating

    Columbus, OH jobs

    **Job Objectives** Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. **Job Responsibilities/Tasks** **Customer Experience** + Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. + Greets customers and clinic patients, and offers assistance with products and services. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). + Resolves customer complaints and helps respond to customers' special needs. **Operations** + Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. + Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. + Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. + Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. + Supervises receiving, stocking, pricing, returning, and transferring of merchandise. + Ensures execution of District Manager operational feedback. + Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. + Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. + Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. + Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. + Complies with all company policies and procedures; maintains respectful relationships with coworkers. + Completes special assignments and other tasks as assigned. **Daily Planning and Execution** + Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. **Business Performance Management** + Analyzes financial and performance data; develops action plans to increase sales and control costs. + Reviews KPIs daily and prepare to discuss with district management. + Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. + Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. + Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. **Business Planning** + Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. + Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. **People and Performance Management** + Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. + Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. + Makes hiring, promotion and termination decisions. + Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. + Develops employee performance plans and follows up according to deadlines. + Monitors and approves team member compensation. + Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. + Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members + Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. **Training and Personal Development** + Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. + Follows performance improvement plans offered by District Manager. + Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state). + Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. **Communications** + Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. + Conducts community outreach (e.g., speaks with members of community, physicians in area). + Assists District Manager in planning and attending community events. **Job ID:** 1706750BR **Title:** Store Manager **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 2770 W BROAD ST,COLUMBUS,OH,43204-02641-06378-S **Full District Office Address:** 2770 W BROAD ST,COLUMBUS,OH,43204-02641-06378-S **External Basic Qualifications:** + Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. + Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. + Willingness to work flexible schedule including extended days, evenings, and weekend hours. **Preferred Qualifications:** + Bachelor's Degree. + PTCB or ExCPT Certification. + Three years retail management experience, including supervising others, managing, and assigning work. + Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** **Store:** 06378-COLUMBUS OH
    $19k-42k yearly est. 30d ago
  • Store Manager

    Walgreens 4.4company rating

    Columbus, OH jobs

    Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. Greets customers and clinic patients, and offers assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Resolves customer complaints and helps respond to customers' special needs. Operations Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures execution of District Manager operational feedback. Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Daily Planning and Execution Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management Analyzes financial and performance data; develops action plans to increase sales and control costs. Reviews KPIs daily and prepare to discuss with district management. Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. Business Planning Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. People and Performance Management Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. Makes hiring, promotion and termination decisions. Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. Develops employee performance plans and follows up according to deadlines. Monitors and approves team member compensation. Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Training and Personal Development Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. Follows performance improvement plans offered by District Manager. Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state). Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. Communications Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. Conducts community outreach (e.g., speaks with members of community, physicians in area). Assists District Manager in planning and attending community events. Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. Willingness to work flexible schedule including extended days, evenings, and weekend hours. Bachelor's Degree. PTCB or ExCPT Certification. Three years retail management experience, including supervising others, managing, and assigning work. Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $19k-42k yearly est. 29d ago
  • Assistant Store Leader

    Kroger 4.5company rating

    Dublin, OH jobs

    Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! Minimum * High school diploma/GED * 1 year of experience as department manager, service manager, or equivalent experience * Store manager/district manager or direct manager approval Desired * Retail management experience & knowledge of all aspects of store operations * Staff supervisory experience * Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation * Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives * Assist store manager with developing action plans/communications to associates on Associate Insight survey results * Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation * Role model/demand a highest level of customer service & solve associate/customer issues/concerns * Manage total store operations in store manager's absence * Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) * Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution * Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) * Analyze/ respond to competitive landscape within district/division * Demonstrate inclusionary leadership; expect inclusive behavior from associates * Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans * Promote/support strong relationships with local community organizations in store's surrounding area * Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement * Communicate necessary information to associates to help them effectively carry out duties * Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs * Assist store manager in staffing, reducing turnover & increasing retention * Provide timely individual/department performance feedback to department heads & associates * Assist with labor management & supply costs on a daily basis to meet customer service/financial targets * Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies * Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports * Must be able to perform the essential functions of the position with or without reasonable accommodation
    $26k-34k yearly est. Auto-Apply 11d ago
  • Assistant Store Leader

    Kroger 4.5company rating

    Dublin, OH jobs

    Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum High school diploma/GED 1 year of experience as department manager, service manager, or equivalent experience Store manager/district manager or direct manager approval Desired Retail management experience & knowledge of all aspects of store operations Staff supervisory experience Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives Assist store manager with developing action plans/communications to associates on Associate Insight survey results Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation Role model/demand a highest level of customer service & solve associate/customer issues/concerns Manage total store operations in store manager's absence Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) Analyze/ respond to competitive landscape within district/division Demonstrate inclusionary leadership; expect inclusive behavior from associates Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans Promote/support strong relationships with local community organizations in store's surrounding area Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement Communicate necessary information to associates to help them effectively carry out duties Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs Assist store manager in staffing, reducing turnover & increasing retention Provide timely individual/department performance feedback to department heads & associates Assist with labor management & supply costs on a daily basis to meet customer service/financial targets Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential functions of the position with or without reasonable accommodation
    $26k-34k yearly est. Auto-Apply 11d ago
  • Store Manager

    Walgreens 4.4company rating

    Grandview Heights, OH jobs

    Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience * Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. * Greets customers and clinic patients, and offers assistance with products and services. * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). * Resolves customer complaints and helps respond to customers' special needs. Operations * Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. * Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. * Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. * Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. * Supervises receiving, stocking, pricing, returning, and transferring of merchandise. * Ensures execution of District Manager operational feedback. * Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. * Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. * Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. * Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. * Complies with all company policies and procedures; maintains respectful relationships with coworkers. * Completes special assignments and other tasks as assigned. Daily Planning and Execution * Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management * Analyzes financial and performance data; develops action plans to increase sales and control costs. * Reviews KPIs daily and prepare to discuss with district management. * Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. * Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. * Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. Business Planning * Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. * Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. People and Performance Management * Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. * Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. * Makes hiring, promotion and termination decisions. * Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. * Develops employee performance plans and follows up according to deadlines. * Monitors and approves team member compensation. * Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. * Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members * Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Training and Personal Development * Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. * Follows performance improvement plans offered by District Manager. * Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state). * Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. Communications * Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. * Conducts community outreach (e.g., speaks with members of community, physicians in area). * Assists District Manager in planning and attending community events. Basic Qualifications * Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. * Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. * Willingness to work flexible schedule including extended days, evenings, and weekend hours. Preferred Qualifications * Bachelor's Degree. * PTCB or ExCPT Certification. * Three years retail management experience, including supervising others, managing, and assigning work. * Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $19k-42k yearly est. 28d ago
  • Store Manager

    Walgreens 4.4company rating

    Grandview Heights, OH jobs

    **Job Objectives** Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. **Job Responsibilities/Tasks** **Customer Experience** + Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. + Greets customers and clinic patients, and offers assistance with products and services. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). + Resolves customer complaints and helps respond to customers' special needs. **Operations** + Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. + Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. + Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. + Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. + Supervises receiving, stocking, pricing, returning, and transferring of merchandise. + Ensures execution of District Manager operational feedback. + Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. + Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. + Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. + Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. + Complies with all company policies and procedures; maintains respectful relationships with coworkers. + Completes special assignments and other tasks as assigned. **Daily Planning and Execution** + Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. **Business Performance Management** + Analyzes financial and performance data; develops action plans to increase sales and control costs. + Reviews KPIs daily and prepare to discuss with district management. + Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. + Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. + Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. **Business Planning** + Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. + Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. **People and Performance Management** + Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. + Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. + Makes hiring, promotion and termination decisions. + Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. + Develops employee performance plans and follows up according to deadlines. + Monitors and approves team member compensation. + Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. + Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members + Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. **Training and Personal Development** + Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. + Follows performance improvement plans offered by District Manager. + Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state). + Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. **Communications** + Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. + Conducts community outreach (e.g., speaks with members of community, physicians in area). + Assists District Manager in planning and attending community events. **Job ID:** 1707603BR **Title:** Store Manager **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 1444 W 5TH AVE,GRANDVIEW HEIGHTS,OH,43212-02400-12083-S **Full District Office Address:** 1444 W 5TH AVE,GRANDVIEW HEIGHTS,OH,43212-02400-12083-S **External Basic Qualifications:** + Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. + Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. + Willingness to work flexible schedule including extended days, evenings, and weekend hours. **Preferred Qualifications:** + Bachelor's Degree. + PTCB or ExCPT Certification. + Three years retail management experience, including supervising others, managing, and assigning work. + Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** **Store:** 12083-GRANDVIEW HEIGHTS OH
    $19k-42k yearly est. 28d ago
  • Assistant Store Leader

    Kroger 4.5company rating

    Marion, OH jobs

    Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! Minimum * High school diploma/GED * 1 year of experience as department manager, service manager, or equivalent experience * Store manager/district manager or direct manager approval Desired * Retail management experience & knowledge of all aspects of store operations * Staff supervisory experience * Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation * Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives * Assist store manager with developing action plans/communications to associates on Associate Insight survey results * Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation * Role model/demand a highest level of customer service & solve associate/customer issues/concerns * Manage total store operations in store manager's absence * Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) * Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution * Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) * Analyze/ respond to competitive landscape within district/division * Demonstrate inclusionary leadership; expect inclusive behavior from associates * Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans * Promote/support strong relationships with local community organizations in store's surrounding area * Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement * Communicate necessary information to associates to help them effectively carry out duties * Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs * Assist store manager in staffing, reducing turnover & increasing retention * Provide timely individual/department performance feedback to department heads & associates * Assist with labor management & supply costs on a daily basis to meet customer service/financial targets * Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies * Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports * Must be able to perform the essential functions of the position with or without reasonable accommodation
    $26k-34k yearly est. Auto-Apply 11d ago
  • Assistant Store Leader

    Kroger 4.5company rating

    Marion, OH jobs

    Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum High school diploma/GED 1 year of experience as department manager, service manager, or equivalent experience Store manager/district manager or direct manager approval Desired Retail management experience & knowledge of all aspects of store operations Staff supervisory experience Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives Assist store manager with developing action plans/communications to associates on Associate Insight survey results Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation Role model/demand a highest level of customer service & solve associate/customer issues/concerns Manage total store operations in store manager's absence Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) Analyze/ respond to competitive landscape within district/division Demonstrate inclusionary leadership; expect inclusive behavior from associates Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans Promote/support strong relationships with local community organizations in store's surrounding area Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement Communicate necessary information to associates to help them effectively carry out duties Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs Assist store manager in staffing, reducing turnover & increasing retention Provide timely individual/department performance feedback to department heads & associates Assist with labor management & supply costs on a daily basis to meet customer service/financial targets Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential functions of the position with or without reasonable accommodation
    $26k-34k yearly est. Auto-Apply 11d ago
  • Store Director

    Meijer 4.5company rating

    Westerville, OH jobs

    As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Team member discount Development programs for advancement and career growth Please review the job profile below and apply today! Lead with purpose as a Store Director, where your passion for people and human-centric leadership will drive team development, customer satisfaction, and business success. If you thrive in ambiguity, excel at mentoring future leaders, and have a track record of delivering results in a dynamic retail environment, we want you on our team! We are looking for you to join our team across Columbus, OH! We offer great benefits that start on day 1, don't miss this opportunity to join a growing and stable organization! Accountable for retail team members at all levels to ensure delivery of the best possible shopping experience for our customers. Responsible for the total operation of the store while leading the unit in a manner consistent with our leadership expectations and core values to maximize the company's financial success. Must provide remarkable customer service and financial stability through the core functions of Retail Operations as well as maintain all operational and merchandising standards. The Store Director will develop a team that consistently meets goals for productivity and customer service. What You'll be Doing: As Store Director, you will use your retail leadership and service expertise as a positive force for your store and your team's success. When you bring your ‘A-Game' - Acknowledging, Assisting and Appreciating your customers - the ‘WOW' moments will create meaningful experiences for our customers and team members. Do you have proven abilities to analyze financial data, provide excellent customer service, and develop future leaders? Use your skills to maximize sales and maintain fiscal responsibility. Provide excellent customer service throughout store operations. Mentor and coach all team members and leaders to ensure goals are met and exceeded. Ensure the store is properly staffed with well-trained team members as well as work to professionally develop existing team members. Work to maintain all corporate, safety, and regulatory procedures to provide a safe and stable work environment. Be a strong community partner by cultivating relationships in the local community to support the Meijer brand. What You Bring With You (Qualifications): Bachelor's degree or have the equivalent retail experience Have 5 years of retail/service industry experience Have 3 years of leadership experience including management of leaders with direct reports Minimum 3 years of retail leadership experience with General Merchandise and Grocery/Fresh experience preferred Experience in leading retail or service operation with $40 million minimum in annual sales revenue (through single or multi-unit responsibility) Ability to receive and maintain licenses required for the store's operations Position may require lifting, carrying, and other physical acts
    $41k-55k yearly est. Auto-Apply 60d+ ago
  • Retail Store Manager

    Michaels Stores 4.3company rating

    Reynoldsburg, OH jobs

    Store - COLUMBUS-BRICE, OH Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a great customer experience while achieving the desired results; ensuring the store and team is ready to deliver the Customer Brand Promises; and planning and communicating store workload activities and KPI's to ensure proper execution by your team within budget. Minimal, if any, time is expected to be spent on non-managerial tasks, such as cashiering, setting POGs, and stocking shelves. Major Activities * Lead and manage all aspects of the store, including adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results * Deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI's * Lead the execution of our customer brand promises. * Implement and lead the shrink and safety programs to deliver goals * Use the company tools to set, prioritize and communicate goals and provide overall management to team members and customers. * Staff the store with qualified Team Members: Hire, train, observe and coach the team to achieve results; lead the performance management process, and if necessary, disciplinary process; identify talent and develop Team Members for advancement; utilize the leadership competencies for continued self-development * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others * Serve as Manager on Duty (MOD) * Maintain Operational understanding of all store departments; cross trained, and ensures all Managers are cross trained in Custom Framing selling and production Other duties as assigned Minimum Type of experience the job requires * Retail management leadership experience Physical Requirements * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching and stretching * Some lifting of heavy items and accessing high shelves by ladder or similar equipment * If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment * Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings #LI-LS1 Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $31k-54k yearly est. Auto-Apply 29d ago

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