Assistant Store Manager jobs at Holiday Stationstores - 39 jobs

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. * Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. * Accountable for improving on overall customer service metrics. Operations * Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. * Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. * Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. * Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. * Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. * Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. * Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. * Ensures team members have a working knowledge of all computer and technology systems and software. * Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. * Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. * Completes special assignments and other tasks as assigned. Full Store Operation Business Performance Management * Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. * Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. * Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. People & Performance Management * Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. * Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. * Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. * Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. * Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Training & Personal Development * Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. * Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. * Obtains and maintains valid pharmacy technician license as required by state. Communications * Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. * Assists Store Manager in planning and communicating the company and store strategy. Basic Qualifications * Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). * Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. * Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. * Must be fluent in reading, writing, and speaking English (except in Puerto Rico) * Willingness to work flexible schedule including extended days, evenings, and weekend hours. * Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. * Ability to transfer to other Walgreens retail assets located within the same hiring Area. Preferred Qualifications * Bachelor's Degree . * Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. * External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. + Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. + Accountable for improving on overall customer service metrics. **Operations** + Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. + Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. + Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. + Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. + Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. + Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. + Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. + Ensures team members have a working knowledge of all computer and technology systems and software. + Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. + Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. + Completes special assignments and other tasks as assigned. **Full Store Operation Business Performance Management** + Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. + Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. + Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. **People & Performance Management** + Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. + Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. + Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. + Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. **Training & Personal Development** + Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. + Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. + Obtains and maintains valid pharmacy technician license as required by state. **Communications** + Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. + Assists Store Manager in planning and communicating the company and store strategy. **Job ID:** 1726019BR **Title:** Emerging Store Manager **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 1101 HILL RD N,PICKERINGTON,OH,43147-08887-12008-S **Full District Office Address:** 1101 HILL RD N,PICKERINGTON,OH,43147-08887-12008-S **External Basic Qualifications:** + Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). + Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. + Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. + Must be fluent in reading, writing, and speaking English (except in Puerto Rico) + Willingness to work flexible schedule including extended days, evenings, and weekend hours. + Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. + Ability to transfer to other Walgreens retail assets located within the same hiring Area. **Preferred Qualifications:** + Bachelor's Degree . + Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. + External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** **Store:**

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. Accountable for improving on overall customer service metrics. Operations Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. Ensures team members have a working knowledge of all computer and technology systems and software. Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. Completes special assignments and other tasks as assigned. Full Store Operation Business Performance Management Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. People & Performance Management Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Training & Personal Development Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. Obtains and maintains valid pharmacy technician license as required by state. Communications Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. Assists Store Manager in planning and communicating the company and store strategy. Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. Must be fluent in reading, writing, and speaking English (except in Puerto Rico) Willingness to work flexible schedule including extended days, evenings, and weekend hours. Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. Ability to transfer to other Walgreens retail assets located within the same hiring Area. Bachelor's Degree . Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Strategic and service-driven, the Assistant Store Leader - Customer Experience & Outreach drives sales and engagement through hands-on leadership and a passion for delivering results. In this role, you lead sales and service programs, train and coach associates, and implement engagement initiatives that boost customer acquisition, retention, and loyalty. You oversee the performance of key programs such as Design Services, Trade, Registry, and in-store events-driving traffic, conversion, and long-term relationships. By analyzing KPIs, managing customer feedback, and maintaining brand standards, you ensure operational excellence and a consistent, elevated store experience. You also manage scheduling, expenses, and safety awareness while driving kitchen and Registry business through proactive outreach and events that bring the brand to life. A day in the life as an Assistant Store Leader... + In collaboration with the Store Leader, manage and delegate workload and ensure execution of plans and strategies across the store and in assigned area. + Partner with the Store Leader to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling and training. + Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent. + Focus on promoting and driving sales as they pertain to, or are driven by, position and acting as the Leader on Duty (LOD). + Collaborate with Store Leader and other functional Assistant Store Leaders during new season planning and execution + Analyze results through reporting, translating numbers into actionable behaviors and goals in order to improve KPI results. + Ensure all customers are provided gracious, quick and efficient service. Set expectations and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication. + Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance. Participate in weekly store walk-throughs with the management team and follow-up as required. + Stay up to date on all store initiatives and communications that are received, sharing with associates when appropriate. What you'll bring to the table.. + Your sense of personal style with a discerning eye and passion for design and home furnishings + Strong communication, interpersonal, and problem solving skills + Strong delegation skills in support of execution and driving results + Proven ability to build a culture focused on success and teamwork We'd love to hear from you if you have... + 2+ years customer service or retail leadership experience + Experience with Microsoft Office, Google applications, computer systems and tablet devices + Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Store - COLUMBUS-BRICE, OH Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results * Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs * Plan and lead the execution of class and in-store events in accordance with Company programs * Lead the omnichannel processes * Manage and execute shrink and safety programs * Assist with cash reconciliation and bank deposits * Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed * Assist with the onboarding of new Team Members * Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development * Serve as Manager on Duty (MOD) * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others * Acknowledge customers, help locate the product and provide solutions * Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget * Manage and execute the shrink and safety programs * Cross train in Custom Framing selling and production * In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: * Retail management experience preferred Physical Requirements Work Environment * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching, and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $13.00 - $17.50 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

* Responsible for learning Walgreens' operations and ways of working to lead "one-box" (full store operations across front-end and pharmacy). Responsible for completing accelerated development track to Store Manager during the specified timeframe as outlined in the learning plan. * Under the direction of the Store Manager, oversees the operation (front-end and pharmacy) of a Walgreen store. * Supports store operations by shadowing or assisting the Store Manager in leading store throughout the learning journey. Training & Personal Development * Complete rigorous, accelerated program including all certifications needed for the Store Manager role. * Attends and completes classroom learning, online training and on-the-job training. Fulfills assigned rotations and learning objectives by spending time in other stores in the area as assigned. * Follows individual development plans offered by District Manager. Participates in one-on-one conversations with Store Manager and District Manager to have continuous professional growth and demonstrates permanent assignment readiness and proficiency of learning topics with the Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy, and management, seeking best practices. * Learns and actively implements compliance standard operational procedures (SOPs) across front-end and pharmacy. Gains knowledge of all computer and technology systems and software. * Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB certification, as required by state). Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. * Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. * Supports Store Manager in observing customer service trends, analyzing customer feedback, creating awareness to the business, and improving service metrics. Operations * Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the operation of the store and team members, including gaining exposure to opening/closing/changing shifts, and delegating tasks to team members. Demonstrates the ability to supervise merchandising tasks, including sets, resets, and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. * Supports Store Manager in protecting store assets by administering and monitoring internal loss prevention programs and systems. Learns to maintain and react to the electronic surveillance system and ensures price accuracy, using reports and in-store price audits. * Learns to analyze inventory trends and supervises inventory management. Verifies proper standard operating procedures are being adhered to for receiving, counting, ordering, pricing, and returning points of execution for both front-end and pharmacy. Learns to supervise receiving, sticking, pricing, returning and transferring merchandise. * Supervises operations of the assigned location, including strict compliance with all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. * Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. * Complies with all company policies and procedures; maintains respectful relationships with coworkers and business partners. * Completes special assignments and other tasks as assigned, including assisting team members as needed. Business Performance Management * Learns to analyze financial & performance data for the store and pharmacy. Develops action plans to improve business results, including increasing sales and controlling costs. * Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. * Reviews and analyzes asset protection data and develops action plans to reduce loss. * Reviews daily performance indicators and weekly operational metrics . Prepares action plans to improve results to discuss with the Store Manager and District Manager. * Analyzes pharmacy performance indicators and works with the Pharmacy Manager and/ or Pharmacy Operations Manager to enhance the performance of the pharmacy. Business Planning * Works with Store Manager to understand key inventory metrics and processes. * Learns how to grow front-end and pharmacy business with new initiatives directed by the Support Center, community outreach, and retail partnerships through planning, implementing, executing, and following up with a review. People & Performance Management * Learns all aspects of people management at Walgreens, including training/ coaching on standard operating procedures. * Learns how to effectively use Walgreens' HR and people management systems to supervise team members. * Shadows Store Manager in action planning and performance conversations, becoming familiar with performance management assessment criteria and metrics. Understands how to use discipline and performance improvement plans when necessary. * Reviews and becomes knowledgeable all company policy and local, state and federal laws related to selection, recruitment, record retention and training of team members. * Supports Store Manager in leveraging the team's strengths, skills, and abilities to increase engagement, overcome challenges, solve problems, and adapt to changes that the store faces. Communications * Shadows Store Manager and attends all critical communication sessions, e.g., one-on-one discussions, group meetings. Learns best practices for providing and receiving feedback, soliciting input, answering questions, and ensuring communications are open between management and non-management team members. * Assists Store Manager and/or District Manager in planning and attending community events. * Gains experience facilitating team member discussions around key operational and engagement metrics. Basic Qualifications * Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. * Must be fluent in reading, writing, and speaking English (Except in Puerto Rico) * Willingness to work a flexible schedule, including extended days, evenings, and weekend hours. * Willingness to accept assignment into a Store Manager position, if an assignment is offered. * Willingness to transfer to other Walgreens retail assets located within the same hiring Area. Preferred Qualifications * PTCB Certification. * Bachelor's Degree. * Managerial experience with another employer in a Retail Store/Hospitality Manager or Retail Store/Hospitality Assistant Manager capacity, with people leadership, business management, and customer-facing experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $24.04 per hour - $43.27 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Responsible for learning Walgreens' operations and ways of working to lead “one-box” (full store operations across front-end and pharmacy). Responsible for completing accelerated development track to Store Manager during the specified timeframe as outlined in the learning plan. Under the direction of the Store Manager, oversees the operation (front-end and pharmacy) of a Walgreen store. Supports store operations by shadowing or assisting the Store Manager in leading store throughout the learning journey. Training & Personal Development Complete rigorous, accelerated program including all certifications needed for the Store Manager role. Attends and completes classroom learning, online training and on-the-job training. Fulfills assigned rotations and learning objectives by spending time in other stores in the area as assigned. Follows individual development plans offered by District Manager. Participates in one-on-one conversations with Store Manager and District Manager to have continuous professional growth and demonstrates permanent assignment readiness and proficiency of learning topics with the Director of Pharmacy and Retail operations. Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy, and management, seeking best practices. Learns and actively implements compliance standard operational procedures (SOPs) across front-end and pharmacy. Gains knowledge of all computer and technology systems and software. Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB certification, as required by state). Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. Supports Store Manager in observing customer service trends, analyzing customer feedback, creating awareness to the business, and improving service metrics. Operations Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the operation of the store and team members, including gaining exposure to opening/closing/changing shifts, and delegating tasks to team members. Demonstrates the ability to supervise merchandising tasks, including sets, resets, and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Supports Store Manager in protecting store assets by administering and monitoring internal loss prevention programs and systems. Learns to maintain and react to the electronic surveillance system and ensures price accuracy, using reports and in-store price audits. Learns to analyze inventory trends and supervises inventory management. Verifies proper standard operating procedures are being adhered to for receiving, counting, ordering, pricing, and returning points of execution for both front-end and pharmacy. Learns to supervise receiving, sticking, pricing, returning and transferring merchandise. Supervises operations of the assigned location, including strict compliance with all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. Complies with all company policies and procedures; maintains respectful relationships with coworkers and business partners. Completes special assignments and other tasks as assigned, including assisting team members as needed. Business Performance Management Learns to analyze financial & performance data for the store and pharmacy. Develops action plans to improve business results, including increasing sales and controlling costs. Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. Reviews and analyzes asset protection data and develops action plans to reduce loss. Reviews daily performance indicators and weekly operational metrics . Prepares action plans to improve results to discuss with the Store Manager and District Manager. Analyzes pharmacy performance indicators and works with the Pharmacy Manager and/ or Pharmacy Operations Manager to enhance the performance of the pharmacy. Business Planning Works with Store Manager to understand key inventory metrics and processes. Learns how to grow front-end and pharmacy business with new initiatives directed by the Support Center, community outreach, and retail partnerships through planning, implementing, executing, and following up with a review. People & Performance Management Learns all aspects of people management at Walgreens, including training/ coaching on standard operating procedures. Learns how to effectively use Walgreens' HR and people management systems to supervise team members. Shadows Store Manager in action planning and performance conversations, becoming familiar with performance management assessment criteria and metrics. Understands how to use discipline and performance improvement plans when necessary. Reviews and becomes knowledgeable all company policy and local, state and federal laws related to selection, recruitment, record retention and training of team members. Supports Store Manager in leveraging the team's strengths, skills, and abilities to increase engagement, overcome challenges, solve problems, and adapt to changes that the store faces. Communications Shadows Store Manager and attends all critical communication sessions, e.g., one-on-one discussions, group meetings. Learns best practices for providing and receiving feedback, soliciting input, answering questions, and ensuring communications are open between management and non-management team members. Assists Store Manager and/or District Manager in planning and attending community events. Gains experience facilitating team member discussions around key operational and engagement metrics. Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. Must be fluent in reading, writing, and speaking English (Except in Puerto Rico) Willingness to work a flexible schedule, including extended days, evenings, and weekend hours. Willingness to accept assignment into a Store Manager position, if an assignment is offered. Willingness to transfer to other Walgreens retail assets located within the same hiring Area. PTCB Certification. Bachelor's Degree. Managerial experience with another employer in a Retail Store/Hospitality Manager or Retail Store/Hospitality Assistant Manager capacity, with people leadership, business management, and customer-facing experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $24.04 per hour - $43.27 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. Greets customers and clinic patients, and offers assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Resolves customer complaints and helps respond to customers' special needs. Operations Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures execution of District Manager operational feedback. Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Daily Planning and Execution Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management Analyzes financial and performance data; develops action plans to increase sales and control costs. Reviews KPIs daily and prepare to discuss with district management. Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. Business Planning Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. People and Performance Management Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. Makes hiring, promotion and termination decisions. Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. Develops employee performance plans and follows up according to deadlines. Monitors and approves team member compensation. Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Training and Personal Development Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. Follows performance improvement plans offered by District Manager. Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state). Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. Communications Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. Conducts community outreach (e.g., speaks with members of community, physicians in area). Assists District Manager in planning and attending community events. Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. Willingness to work flexible schedule including extended days, evenings, and weekend hours. Bachelor's Degree. PTCB or ExCPT Certification. Three years retail management experience, including supervising others, managing, and assigning work. Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience * Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. * Greets customers and clinic patients, and offers assistance with products and services. * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). * Resolves customer complaints and helps respond to customers' special needs. Operations * Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. * Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. * Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. * Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. * Supervises receiving, stocking, pricing, returning, and transferring of merchandise. * Ensures execution of District Manager operational feedback. * Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. * Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. * Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. * Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. * Complies with all company policies and procedures; maintains respectful relationships with coworkers. * Completes special assignments and other tasks as assigned. Daily Planning and Execution * Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management * Analyzes financial and performance data; develops action plans to increase sales and control costs. * Reviews KPIs daily and prepare to discuss with district management. * Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. * Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. * Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. Business Planning * Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. * Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. People and Performance Management * Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. * Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. * Makes hiring, promotion and termination decisions. * Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. * Develops employee performance plans and follows up according to deadlines. * Monitors and approves team member compensation. * Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. * Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members * Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Training and Personal Development * Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. * Follows performance improvement plans offered by District Manager. * Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state). * Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. Communications * Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. * Conducts community outreach (e.g., speaks with members of community, physicians in area). * Assists District Manager in planning and attending community events. Basic Qualifications * Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. * Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. * Willingness to work flexible schedule including extended days, evenings, and weekend hours. Preferred Qualifications * Bachelor's Degree. * PTCB or ExCPT Certification. * Three years retail management experience, including supervising others, managing, and assigning work. * Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Job Objectives** Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. **Job Responsibilities/Tasks** **Customer Experience** + Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. + Greets customers and clinic patients, and offers assistance with products and services. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). + Resolves customer complaints and helps respond to customers' special needs. **Operations** + Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. + Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. + Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. + Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. + Supervises receiving, stocking, pricing, returning, and transferring of merchandise. + Ensures execution of District Manager operational feedback. + Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. + Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. + Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. + Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. + Complies with all company policies and procedures; maintains respectful relationships with coworkers. + Completes special assignments and other tasks as assigned. **Daily Planning and Execution** + Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. **Business Performance Management** + Analyzes financial and performance data; develops action plans to increase sales and control costs. + Reviews KPIs daily and prepare to discuss with district management. + Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. + Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. + Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. **Business Planning** + Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. + Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. **People and Performance Management** + Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. + Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. + Makes hiring, promotion and termination decisions. + Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. + Develops employee performance plans and follows up according to deadlines. + Monitors and approves team member compensation. + Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. + Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members + Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. **Training and Personal Development** + Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. + Follows performance improvement plans offered by District Manager. + Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state). + Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. **Communications** + Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. + Conducts community outreach (e.g., speaks with members of community, physicians in area). + Assists District Manager in planning and attending community events. **Job ID:** 1730688BR **Title:** Store Manager **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 4890 N HIGH ST,COLUMBUS,OH,43214-01552-07368-S **Full District Office Address:** 4890 N HIGH ST,COLUMBUS,OH,43214-01552-07368-S **External Basic Qualifications:** + Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. + Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. + Willingness to work flexible schedule including extended days, evenings, and weekend hours. **Preferred Qualifications:** + Bachelor's Degree. + PTCB or ExCPT Certification. + Three years retail management experience, including supervising others, managing, and assigning work. + Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** **Store:** 07368-COLUMBUS OH

+ Responsible for learning Walgreens' operations and ways of working to lead "one-box" (full store operations across front-end and pharmacy). Responsible for completing accelerated development track to Store Manager during the specified timeframe as outlined in the learning plan. + Under the direction of the Store Manager, oversees the operation (front-end and pharmacy) of a Walgreen store. + Supports store operations by shadowing or assisting the Store Manager in leading store throughout the learning journey. **Training & Personal Development** + Complete rigorous, accelerated program including all certifications needed for the Store Manager role. + Attends and completes classroom learning, online training and on-the-job training. Fulfills assigned rotations and learning objectives by spending time in other stores in the area as assigned. + Follows individual development plans offered by District Manager. Participates in one-on-one conversations with Store Manager and District Manager to have continuous professional growth and demonstrates permanent assignment readiness and proficiency of learning topics with the Director of Pharmacy and Retail operations. + Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy, and management, seeking best practices. + Learns and actively implements compliance standard operational procedures (SOPs) across front-end and pharmacy. Gains knowledge of all computer and technology systems and software. + Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB certification, as required by state). **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. + Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing customer feedback, creating awareness to the business, and improving service metrics. **Operations** + Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the operation of the store and team members, including gaining exposure to opening/closing/changing shifts, and delegating tasks to team members. Demonstrates the ability to supervise merchandising tasks, including sets, resets, and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. + Supports Store Manager in protecting store assets by administering and monitoring internal loss prevention programs and systems. Learns to maintain and react to the electronic surveillance system and ensures price accuracy, using reports and in-store price audits. + Learns to analyze inventory trends and supervises inventory management. Verifies proper standard operating procedures are being adhered to for receiving, counting, ordering, pricing, and returning points of execution for both front-end and pharmacy. Learns to supervise receiving, sticking, pricing, returning and transferring merchandise. + Supervises operations of the assigned location, including strict compliance with all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. + Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. + Complies with all company policies and procedures; maintains respectful relationships with coworkers and business partners. + Completes special assignments and other tasks as assigned, including assisting team members as needed. **Business Performance Management** + Learns to analyze financial & performance data for the store and pharmacy. Develops action plans to improve business results, including increasing sales and controlling costs. + Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. + Reviews and analyzes asset protection data and develops action plans to reduce loss. + Reviews daily performance indicators and weekly operational metrics . Prepares action plans to improve results to discuss with the Store Manager and District Manager. + Analyzes pharmacy performance indicators and works with the Pharmacy Manager and/ or Pharmacy Operations Manager to enhance the performance of the pharmacy. **Business Planning** + Works with Store Manager to understand key inventory metrics and processes. + Learns how to grow front-end and pharmacy business with new initiatives directed by the Support Center, community outreach, and retail partnerships through planning, implementing, executing, and following up with a review. **People & Performance Management** + Learns all aspects of people management at Walgreens, including training/ coaching on standard operating procedures. + Learns how to effectively use Walgreens' HR and people management systems to supervise team members. + Shadows Store Manager in action planning and performance conversations, becoming familiar with performance management assessment criteria and metrics. Understands how to use discipline and performance improvement plans when necessary. + Reviews and becomes knowledgeable all company policy and local, state and federal laws related to selection, recruitment, record retention and training of team members. + Supports Store Manager in leveraging the team's strengths, skills, and abilities to increase engagement, overcome challenges, solve problems, and adapt to changes that the store faces. **Communications** + Shadows Store Manager and attends all critical communication sessions, e.g., one-on-one discussions, group meetings. Learns best practices for providing and receiving feedback, soliciting input, answering questions, and ensuring communications are open between management and non-management team members. + Assists Store Manager and/or District Manager in planning and attending community events. + Gains experience facilitating team member discussions around key operational and engagement metrics. **Job ID:** 1736376BR **Title:** Store Manager Unassigned **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 4530 KENNY RD,COLUMBUS,OH,43220-03509-09540-S **Full District Office Address:** 4530 KENNY RD,COLUMBUS,OH,43220-03509-09540-S **External Basic Qualifications:** + Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. + Must be fluent in reading, writing, and speaking English (Except in Puerto Rico) + Willingness to work a flexible schedule, including extended days, evenings, and weekend hours. + Willingness to accept assignment into a Store Manager position, if an assignment is offered. + Willingness to transfer to other Walgreens retail assets located within the same hiring Area. **Preferred Qualifications:** + PTCB Certification. + Bachelor's Degree. + Managerial experience with another employer in a Retail Store/Hospitality Manager or Retail Store/Hospitality Assistant Manager capacity, with people leadership, business management, and customer-facing experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $24.04 per hour - $43.27 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** **Store:** 09540-COLUMBUS OH

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. * Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. * Accountable for improving on overall customer service metrics. Operations * Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. * Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. * Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. * Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. * Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. * Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. * Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. * Ensures team members have a working knowledge of all computer and technology systems and software. * Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. * Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. * Completes special assignments and other tasks as assigned. Full Store Operation Business Performance Management * Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. * Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. * Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. People & Performance Management * Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. * Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. * Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. * Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. * Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Training & Personal Development * Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. * Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. * Obtains and maintains valid pharmacy technician license as required by state. Communications * Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. * Assists Store Manager in planning and communicating the company and store strategy. Basic Qualifications * Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). * Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. * Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. * Must be fluent in reading, writing, and speaking English (except in Puerto Rico) * Willingness to work flexible schedule including extended days, evenings, and weekend hours. * Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. * Ability to transfer to other Walgreens retail assets located within the same hiring Area. Preferred Qualifications * Bachelor's Degree . * Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. * External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. + Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. + Accountable for improving on overall customer service metrics. **Operations** + Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. + Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. + Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. + Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. + Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. + Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. + Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. + Ensures team members have a working knowledge of all computer and technology systems and software. + Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. + Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. + Completes special assignments and other tasks as assigned. **Full Store Operation Business Performance Management** + Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. + Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. + Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. **People & Performance Management** + Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. + Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. + Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. + Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. **Training & Personal Development** + Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. + Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. + Obtains and maintains valid pharmacy technician license as required by state. **Communications** + Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. + Assists Store Manager in planning and communicating the company and store strategy. **Job ID:** 1724769BR **Title:** Emerging Store Manager **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 6805 HOSPITAL DR,DUBLIN,OH,43016-08556-06115-S **Full District Office Address:** 6805 HOSPITAL DR,DUBLIN,OH,43016-08556-06115-S **External Basic Qualifications:** + Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). + Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. + Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. + Must be fluent in reading, writing, and speaking English (except in Puerto Rico) + Willingness to work flexible schedule including extended days, evenings, and weekend hours. + Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. + Ability to transfer to other Walgreens retail assets located within the same hiring Area. **Preferred Qualifications:** + Bachelor's Degree . + Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. + External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** **Store:** 06115-DUBLIN OH

Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience * Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. * Greets customers and clinic patients, and offers assistance with products and services. * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). * Resolves customer complaints and helps respond to customers' special needs. Operations * Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. * Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. * Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. * Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. * Supervises receiving, stocking, pricing, returning, and transferring of merchandise. * Ensures execution of District Manager operational feedback. * Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. * Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. * Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. * Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. * Complies with all company policies and procedures; maintains respectful relationships with coworkers. * Completes special assignments and other tasks as assigned. Daily Planning and Execution * Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management * Analyzes financial and performance data; develops action plans to increase sales and control costs. * Reviews KPIs daily and prepare to discuss with district management. * Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. * Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. * Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. Business Planning * Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. * Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. People and Performance Management * Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. * Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. * Makes hiring, promotion and termination decisions. * Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. * Develops employee performance plans and follows up according to deadlines. * Monitors and approves team member compensation. * Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. * Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members * Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Training and Personal Development * Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. * Follows performance improvement plans offered by District Manager. * Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state). * Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. Communications * Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. * Conducts community outreach (e.g., speaks with members of community, physicians in area). * Assists District Manager in planning and attending community events. Basic Qualifications * Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. * Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. * Willingness to work flexible schedule including extended days, evenings, and weekend hours. Preferred Qualifications * Bachelor's Degree. * PTCB or ExCPT Certification. * Three years retail management experience, including supervising others, managing, and assigning work. * Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Job Objectives** Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. **Job Responsibilities/Tasks** **Customer Experience** + Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. + Greets customers and clinic patients, and offers assistance with products and services. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). + Resolves customer complaints and helps respond to customers' special needs. **Operations** + Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. + Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. + Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. + Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. + Supervises receiving, stocking, pricing, returning, and transferring of merchandise. + Ensures execution of District Manager operational feedback. + Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. + Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. + Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. + Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. + Complies with all company policies and procedures; maintains respectful relationships with coworkers. + Completes special assignments and other tasks as assigned. **Daily Planning and Execution** + Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. **Business Performance Management** + Analyzes financial and performance data; develops action plans to increase sales and control costs. + Reviews KPIs daily and prepare to discuss with district management. + Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. + Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. + Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. **Business Planning** + Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. + Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. **People and Performance Management** + Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. + Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. + Makes hiring, promotion and termination decisions. + Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. + Develops employee performance plans and follows up according to deadlines. + Monitors and approves team member compensation. + Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. + Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members + Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. **Training and Personal Development** + Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. + Follows performance improvement plans offered by District Manager. + Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state). + Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. **Communications** + Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. + Conducts community outreach (e.g., speaks with members of community, physicians in area). + Assists District Manager in planning and attending community events. **Job ID:** 1707603BR **Title:** Store Manager **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 1444 W 5TH AVE,GRANDVIEW HEIGHTS,OH,43212-02400-12083-S **Full District Office Address:** 1444 W 5TH AVE,GRANDVIEW HEIGHTS,OH,43212-02400-12083-S **External Basic Qualifications:** + Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. + Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. + Willingness to work flexible schedule including extended days, evenings, and weekend hours. **Preferred Qualifications:** + Bachelor's Degree. + PTCB or ExCPT Certification. + Three years retail management experience, including supervising others, managing, and assigning work. + Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** **Store:** 12083-GRANDVIEW HEIGHTS OH

Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience * Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. * Greets customers and clinic patients, and offers assistance with products and services. * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). * Resolves customer complaints and helps respond to customers' special needs. Operations * Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. * Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. * Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. * Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. * Supervises receiving, stocking, pricing, returning, and transferring of merchandise. * Ensures execution of District Manager operational feedback. * Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. * Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. * Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. * Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. * Complies with all company policies and procedures; maintains respectful relationships with coworkers. * Completes special assignments and other tasks as assigned. Daily Planning and Execution * Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management * Analyzes financial and performance data; develops action plans to increase sales and control costs. * Reviews KPIs daily and prepare to discuss with district management. * Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. * Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. * Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. Business Planning * Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. * Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. People and Performance Management * Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. * Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. * Makes hiring, promotion and termination decisions. * Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. * Develops employee performance plans and follows up according to deadlines. * Monitors and approves team member compensation. * Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. * Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members * Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Training and Personal Development * Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. * Follows performance improvement plans offered by District Manager. * Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state). * Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. Communications * Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. * Conducts community outreach (e.g., speaks with members of community, physicians in area). * Assists District Manager in planning and attending community events. Basic Qualifications * Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. * Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. * Willingness to work flexible schedule including extended days, evenings, and weekend hours. Preferred Qualifications * Bachelor's Degree. * PTCB or ExCPT Certification. * Three years retail management experience, including supervising others, managing, and assigning work. * Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy. Greets customers and clinic patients, and offers assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Resolves customer complaints and helps respond to customers' special needs. Operations Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members. Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records. Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc. Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. Supervises receiving, stocking, pricing, returning, and transferring of merchandise. Ensures execution of District Manager operational feedback. Implements store organization through proper hiring and placement, scheduling of work assignments and delegation. Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies. Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products. Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Daily Planning and Execution Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management Analyzes financial and performance data; develops action plans to increase sales and control costs. Reviews KPIs daily and prepare to discuss with district management. Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law. Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support. Business Planning Identifies sales opportunities to ensure the growth and performance of the store and pharmacy. Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes. People and Performance Management Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression. Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members. Makes hiring, promotion and termination decisions. Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate. Develops employee performance plans and follows up according to deadlines. Monitors and approves team member compensation. Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision. Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members. Training and Personal Development Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. Follows performance improvement plans offered by District Manager. Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state). Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy. Communications Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives. Conducts community outreach (e.g., speaks with members of community, physicians in area). Assists District Manager in planning and attending community events. Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date. Willingness to work flexible schedule including extended days, evenings, and weekend hours. Bachelor's Degree. PTCB or ExCPT Certification. Three years retail management experience, including supervising others, managing, and assigning work. Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. Accountable for improving on overall customer service metrics. Operations Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. Ensures team members have a working knowledge of all computer and technology systems and software. Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. Completes special assignments and other tasks as assigned. Full Store Operation Business Performance Management Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. People & Performance Management Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Training & Personal Development Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. Obtains and maintains valid pharmacy technician license as required by state. Communications Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. Assists Store Manager in planning and communicating the company and store strategy. Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. Must be fluent in reading, writing, and speaking English (except in Puerto Rico) Willingness to work flexible schedule including extended days, evenings, and weekend hours. Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. Ability to transfer to other Walgreens retail assets located within the same hiring Area. Bachelor's Degree . Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. + Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. + Accountable for improving on overall customer service metrics. **Operations** + Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. + Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. + Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. + Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. + Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. + Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. + Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. + Ensures team members have a working knowledge of all computer and technology systems and software. + Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. + Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. + Completes special assignments and other tasks as assigned. **Full Store Operation Business Performance Management** + Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. + Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. + Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. **People & Performance Management** + Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. + Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. + Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. + Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. **Training & Personal Development** + Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. + Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. + Obtains and maintains valid pharmacy technician license as required by state. **Communications** + Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. + Assists Store Manager in planning and communicating the company and store strategy. **Job ID:** 1725314BR **Title:** Emerging Store Manager **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 850 N BRIDGE ST,CHILLICOTHE,OH,45601-01702-07799-S **Full District Office Address:** 850 N BRIDGE ST,CHILLICOTHE,OH,45601-01702-07799-S **External Basic Qualifications:** + Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). + Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. + Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. + Must be fluent in reading, writing, and speaking English (except in Puerto Rico) + Willingness to work flexible schedule including extended days, evenings, and weekend hours. + Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. + Ability to transfer to other Walgreens retail assets located within the same hiring Area. **Preferred Qualifications:** + Bachelor's Degree . + Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. + External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** **Store:** 07799-CHILLICOTHE OH