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Hollister Co. jobs in San Francisco, CA

- 87 jobs
  • Hollister Co. - Stock Associate, Solano

    Hollister Co. Stores 3.8company rating

    Hollister Co. Stores job in Fairfield, CA

    Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Stock Associate maintains effectiveness of merchandise flow, filling and presentation standards throughout the store and stock. Stock Associates typically work three to four shifts per week on average, each shift being about four to five hours, but may work more or less depending on the time of year and needs of the business. Stock Associates may be required to work most Saturdays and some Sundays, and during the weeks of peak holiday seasons. What You'll Do Customer Experience Store Presentation and Sales Floor Stockroom Communication Asset Protection and Shrink Policies and Procedures Training and Development Qualifications What it Takes Adaptability / Flexibility Applied Learning Attention to Detail Multi-Tasking Work Ethic Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU The starting rate for this position is $16.50 per hour (i.e., the recruiting pay range for this position is $16.50 - $16.50 per hour). The starting rate and range may be modified in the future. FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer
    $16.5-16.5 hourly 4d ago
  • Hollister Co. - Assistant Manager, Serramonte

    Hollister Co. Stores 3.8company rating

    Hollister Co. Stores job in Daly City, CA

    Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization. What You'll Do Customer Experience Drives Sales OMNI Channel Fulfillment Store Presentation and Sales Floor Supervision Store & Stockroom Operations Staffing, Scheduling, and Payroll Management Training and Development Communication Asset Protection Qualifications What it Takes Bachelor's degree OR one year of supervisory experience in a customer-facing role Strong problem-solving skills Ability to show up in a fast-paced and challenging environment Team building skills Self-starter Strong interpersonal and communication skills Drive to achieve results Adaptability / Flexibility Multi-Tasking Fashion Interest & Knowledge Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Incentive Bonus Program Paid Time Off Paid Volunteer Day per Year, allowing you to give back to your community Merchandise Discount Medical, Dental and Vision Insurance Available Life and Disability Insurance Associate Assistance Program Paid Parental and Adoption Leave 401(K) Savings Plan with Company Match Training and Development Opportunities for Career Advancement, we believe in promoting from within A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer. The starting rate for this position is $26.00 per hour (i.e., the recruiting pay range for this position is $26.00 - $26.00 per hour). The starting rate and range may be modified in the future.
    $26-26 hourly 2d ago
  • Spring 2026 SOFG Home E-Commerce Marketing & Design Intern

    Altar'd State 3.8company rating

    San Rafael, CA job

    SOFG Home - San Rafael, CA Who Are We? Stand Out For Good, Inc. is a rapidly growing women's fashion company with 5 unique brands, in 130+ locations, across 38 states. Our stores feel like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the World. Our Mission ā€œStand Out. For Goodā€. At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. The Role We are seeking a motivated and creative E-commerce Marketing & Design Intern to support the launch of Altar'd State at Home. This hybrid role blends e-commerce, copywriting, and graphic design, offering hands-on experience across content creation, product storytelling, and digital marketing. You will work closely with the brand creative, merchant, and marketing teams to help shape our online presence for the February 2025 launch. This internship is ideal for someone who loves both words and visuals and is excited to learn how brand, design, and digital commerce come together in a home retail setting. Key Responsibilities Assist in product management and support the development of on-brand product storytelling Create and edit graphics, illustrations, and digital assets for the website, email, and social media Edit marketing content for email campaigns, social promotions, and site updates Collaborate with creative and marketing teams to develop concepts and ensure brand alignment Edit images and video and maintain organized design and content asset libraries Assist with scheduling and publishing content across digital platforms Stay current on design, marketing, and e-commerce trends to bring fresh ideas to the team Qualifications Pursuing a degree in Graphic Design, Visual Communications, Marketing, Writing, E-commerce, or a related field Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) or similar design tools Basic understanding of e-commerce platforms and digital marketing Familiarity with social media best practices and content creation Knowledge of design principles including typography, layout, and color Strong conceptual thinking and an eye for visual storytelling Excellent attention to detail, organization, and time management Ability to work independently on creative tasks and collaborate effectively within a team A portfolio showcasing design work is strongly preferred What We Offer Hands-on experience working with a talented design team. Exposure to the complete branding process. Opportunities for professional development, long-term extension and mentorship. A creative and supportive work environment. Potential for future full-time employment based on performance. Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For 2023 #4 in Fortune Best Workplaces in Retailā„¢ 2022 #93 in Best Workplaces for Millennialsā„¢ 2023 #34 in Fortune Best Workplaces for Womenā„¢ 2022
    $30k-35k yearly est. Auto-Apply 16d ago
  • Food Safety and Quality Assurance Senior Supervisor

    See's Candies, Inc. 4.3company rating

    South San Francisco, CA job

    Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service. Summary: The Food Safety & Quality Assurance (FSQA) Senior Supervisor is responsible for ensuring See's Food Safety and Quality programs are fully implemented and documented at each facility to achieve compliance with all applicable federal and state food regulations, Food Safety Modernization Act (FSMA) regulations and the Safe Quality Foods (SQF) code. This position involves direct leadership and management of employees on the facility floor; mastering and applying all See's Food Safety and Quality policies and procedures in daily interactions with plant and quality employees; utilizing statistical process control (SPC) and other quality improvement tools to meet and continuously improve safety, sustainability, food safety and food quality KPIs. In the absence of FSQA Manager, assumes duties and serve as the sites' backup SQF Practitioner. The pay range for this position at commencement of employment is expected to be between $75,200K - $101,600K per year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Job Description: Key Responsibilities: Direct Reports Management * Supervise the activities of the QA Inspectors by scheduling coverage, assigning work, providing appropriate training in site-specific standard operating procedures (SOP) and One Point Lessons (OPL). * Responsible for all other supervisory activities including, but not limited to, labor budget management, performance evaluation, hiring, discipline, coaching, training and development and termination recommendation. * Maintain a safe work environment at all times by having safe work instructions, practices, and procedures in place for QA Inspectors; ensure that employees are trained to understand and comply with those procedures. Apply corrective action consistently when required. Report all unsafe working conditions immediately to management. Operational & Systematic Tasks * Demonstrate ownership and practical knowledge of all applicable See's Food Safety and Quality Program and apply them throughout daily responsibilities to make sound decisions and execute food safety & quality oversight. * Able to quickly and thoroughly investigate a product/process failure, determine the root cause and take prompt corrective actions while minimizing product exposure and production down time. * Takes initiative to identifying opportunities to enhance technology and innovation that will enhance department effectiveness. * Manage relationships with intra- and inter- departmental colleagues and suppliers to ensure achievement of departmental and company-wide targets. * Administer all facilities' hold, release and traceability program. * Serves as the primary liaison among Technical Services, Merchandising, Procurement and Regional Packing Teams on Packing Recipe compliance to Technical Service's guidance. * Ensure QA Inspectors collaborate with the laboratory staff and coordinators to manage timely release of equipment, ingredients and finished products. * Ensure internal records are saved or submitted and reviewed on a timely basis. Report and create corrective actions for deficiencies and missing data. * Review all preventative control and quality check records in both paper and electronic formats. * Facilitate transitions between shifts for seamless handoffs; communicate key information to peers, team members and Management. * Participate in the review, verification and update of hazard analysis critical control point/hazard analysis & risk-based preventive controls (HACCP/HARPC) plans, OPLs, SOPs, registers and forms as needed to protect product safety and quality. * Participate in routine facility audit and Corporate audit to ensure site is in compliance to the latest edition of the SQF code. * Lead the training of associates at all levels on quality programs, as directed. * Support implementation and the execution of the company's ERP system. * Completes special projects as assigned. * Serves as a backup for the FSQA Manager and performs FSQA Manager duties and responsibilities in their absence. * All See's staff must be committed to the company's core principles and workplace values, including a demonstrated commitment to diversity and inclusion. Attendance * Regular, punctual, physical attendance is an essential function of this position. * Ability to flex hours and work 2nd shift on a weekly basis during in-season, and on a routine basis during off-season to observe and audit QA, operational and sanitation activities. * Ability to function as FSQA Manager on 2nd shift and Saturdays during peak seasons. Minimum Qualifications: * Bachelor's degree in food science or related science field. * 3 years of Quality Assurance experience in the food industry (on-the-job experience maybe substituted with a completed advance degree in Food Science or related science field). * Demonstrated self-starter with a high-level of initiative. * Demonstrated ability to navigate through ambiguity. * Strong communication skills, proven ability to supervise and motivate employees. * Ability to work well with others under pressure, in a fast-paced, changing environment. * Strong decision making and problem-solving skills. * Ability to make intra-day travel to other local See's facilities within short notice. Experience in supervising teams at multiple locations in person and remotely. PC Proficiency: Windows, MS Office - Word, Excel, Power Point (or equivalent software). * Holds SQF Practitioner Certification or has SQF working knowledge. * Holds HAPRC/HACCP Certification. * Holds PCQI Certification. * Conversational Cantonese or Spanish a plus. The total compensation package for this position may also include other elements, in addition to a full range of generous medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).
    $61k-89k yearly est. Auto-Apply 55d ago
  • Seasonal Machine Sanitation Technician

    See's Candies, Inc. 4.3company rating

    South San Francisco, CA job

    Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service. Summary: Machine Sanitation Technician The Machine Sanitation Technician is responsible for the thorough cleaning and sanitation of designated production and packaging areas to ensure food safety and compliance with company and regulatory standards. Job Description: Key Responsibilities: * Disassemble and reassemble production and packaging equipment for cleaning and inspection. * Perform and monitor production CIP (Clean-in-Place) procedures. * Follow MSDS/SDS instructions and product label directions for pesticides and sanitizing chemicals. * Safely operate heavy-duty cleaning equipment and tools. * Work from ladders, platforms, and harnesses as required. * Maintain sanitation records and ensure compliance with GMP, HACCP, and food safety guidelines. * Cross-train across departments to support sanitation needs throughout the facility. Qualifications & Skills: * Able to lift up to 40 lbs safely and consistently. * Demonstrated ability to follow detailed instructions and standard operating procedures. * Strong teamwork skills with the ability to collaborate in a fast-paced environment. * Capable of safely operating machinery and equipment. * Willingness and ability to learn and adhere to quality control procedures. * Physically able to remain on feet and mobile for the duration of the assigned shift (shift lengths may vary). * Strong knowledge of sanitation procedures in food manufacturing. * Ability to work with hazardous chemicals and follow safety protocols. * Mechanical aptitude for equipment disassembly and reassembly. * Comfortable working in high places and confined spaces. * Commitment to maintaining a safe, clean, and compliant production environment. Pay: Starting Hourly Rate: $31.64 Shift Differential: $.50 per hour if shifts start at 12:01pm - 3:59am See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).
    $31.6 hourly Auto-Apply 55d ago
  • Altar'd State at Home Sr. Graphic Designer

    Altar'd State 3.8company rating

    San Rafael, CA job

    SOFG Home - San Rafael, CA Who Are We? Altar'd State at Home is a new home furnishings expression of a beloved brand. It was created for those who see beauty as a way of living. Rooted in the same spirit of optimism and artistry that defines Altar'd State, our home collection invites warmth, creativity, and meaning into everyday spaces. Each piece is thoughtfully designed to bring a sense of comfort and wonder, all crafted for the way we gather, rest, and dream. Our approach is creative at heart and human in purpose. We believe in the power of beautiful surroundings to uplift and spark connection. Every collection begins with intention and gives back with purpose, supporting communities near and far. Altar'd State at Home is more than a brand, it's an invitation to create with artistry, kindness, and care. Our Mission "Stand Out. For Good". Those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. Position Overview Altar'd State at Home is a newly launched furnishings brand where artistry, design, and storytelling are central. Our studio thrives on collaboration and creates meaningful work that is both inspiring and enduring. With a strong emphasis on visual identity, typography, and imagery, we bring our products and brand to life through design that feels thoughtful, elevated, and cohesive. We are seeking a Senior Graphic Designer with a refined eye and a background rooted in brand-focused design. This is a role for someone who can concept, design, and art direct across print and digital. You will move between packaging, catalogs, websites, in-store graphics, digital campaigns, and social storytelling with confidence and craft. The work requires meticulous typography, sharp layout skills, and a deep sense of how design, words, and imagery come together to tell a story. The ideal candidate has a portfolio that demonstrates typographic mastery, brand storytelling, and a record of projects carried from concept to final execution. Please include at least one example where you led design, imagery, and narrative from initial idea through production. What We Offer Salary of $110,000-$125,000 Paid Volunteer Time Paid Time Off Generous associate discount 401k with company match Advancement opportunities Responsibilities Partner with the Creative Director, copywriters, merchants, and product teams to develop seasonal creative assets across print and digital. Create design solutions that are consistent, brand-driven, and visually compelling. Collaborate with the photo team to plan, brief, and direct image assets. Design across a wide range of mediums including packaging, catalogs, advertising, digital campaigns, and in-store communication. Research and interpret current design and cultural trends in home, fashion, and lifestyle. Manage multiple projects simultaneously and deliver work that is precise, timely, and of the highest quality. Communicate ideas clearly, present confidently, and align with cross-functional teams. Qualifications Bachelor's Degree in Graphic Design or related field Expertise in typography with a portfolio that reflects precision and craft Professional experience in retail, design studios, or creative agencies. Home, lifestyle, or fashion experience is preferred Highly proficient in Adobe Creative Suite and Figma on Mac Strong sense of brand identity with the ability to translate strategy into refined visual design Excellent communication, presentation, and collaboration skills Self-motivated and detail-oriented with the ability to thrive in a fast-paced environment Passion for design, craft, and creating holistic brand experiences Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For 2023 #4 in Fortune Best Workplaces in Retailā„¢ 2022 #93 in Best Workplaces for Millennialsā„¢ 2023 #34 in Fortune Best Workplaces for Womenā„¢ 2022
    $110k-125k yearly Auto-Apply 60d+ ago
  • Aerie - Merchandise Leader (Part-Time)

    American Eagle Outfitters 4.4company rating

    Daly City, CA job

    YOUR ROLE As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective Floorsets, marketing and merchandising updates; plus, you ensure the store is always "guest ready" through effective replenishment. You have a keen attention to detail, you are passionate about visual standards, and you love working with your team to #getthejobdone. Most importantly, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You have a passion for merchandising: You support driving an outstanding guest experience in partnership with the Merchandising Team Leader by ensuring your store is always representative of AEO Brand Standards. Floorsets are your "thing"! You drive killer Floorset execution by training and coaching the Floorset team, setting clear productivity goals, and ensuring all areas of the store are effectively executed to Floorset standards - from uppers and bustforms to tables and wardrobers. You're a merchandising innovator: You ensure your store stays in tip-top shape by #owning day to day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready to game plan with leadership and take action! You've got a "teamwork" mentality: You support the Merchandising Team Leader in ensuring the team understands how to maintain AEO Brand Standards through merchandising, adjustments and replenishment so your store is always looking #fresh! You're a people person: You ensure the merchandising team's #1 priority is always the guest experience. You make it a priority to champion a culture of recognition and you love to celebrate wins with the team! Integrity is your middle name: You ensure store safety standards are maintained on the Salesfloor and in the Stockroom. You're committed to shrink-reducing strategies and you always adhere to AEO policies and procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You love organization and have attention to detail; priority-setting and time management are your strong suits. You have flexible availability - you're there to get product moving early in the morning, late in the evening and on the weekends. You have strong retail merchandising and visual skills and you have a history of retail work - #practicemakesperfect. OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $37k-44k yearly est. Auto-Apply 27d ago
  • Regulatory Compliance & Technical Services Specialist,

    See's Candies, Inc. 4.3company rating

    South San Francisco, CA job

    Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service. Summary: The Regulatory Affairs & Technical Services Specialist is responsible for developing and maintaining appropriate records to meet corporate and government requirements, ensuring the accuracy of product labeling, and offering regulatory expertise on emerging federal and state laws. This role is part of the Food Safety & Quality Assurance department and reports to the manager of regulatory compliance & technical services. This role will be based out of one of four location in San Francisco, CA, South San Francisco, CA, Los Angeles, CA and Carson, CA, and will require some travel between facilities. The pay range for this position at commencement of employment is expected to be between $75-$90k per year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Job Description: POSITION RESPONSIBILITIES: * Responsible for developing finished product nutrition labels and technical information using Genesis Foods software, including but not limited to: ingredient statement, allergen statement, nutrition facts panel, validation of nutrition claims. * Responsible for reviewing product label and labeling, marketing collateral, Ecommerce sites for accuracy and compliance with FDA and state regulations. * Maintain an organized and accurate ingredient and formulation database in Genesis Foods and leverage the database to report on additive usage levels. * Coordinate supplier and ingredient and packaging documentation collection, review, and approval, including but not limited to: Specification, nutrition, formula, bioengineered status, 3rd party audits, chemical contaminants, Kosher certificate. * Responsible for managing kosher schedules and submission of new products to kosher organization on a timely basis. * Support our international partners with documentation, including but not limited to: product and nutrition specification, certificate of free sale, chemical additive inquiries. * Support See's shops and customer care teams by responding to customer inquiries and providing technical product information. * Work with R&D and Procurement to provide key regulatory insight during the early stage of product development. * Review and analyze the new and emerging regulations and legal trends. * Completes additional projects assigned by manager. MINIMUM QUALIFICATIONS: * Bachelor's degree in food science, nutrition, or a related field. * 5+ years of food regulatory experience in the Food & Beverage industry. * Experience with Genesis Foods or other formulation management software. * Self-starter with demonstrated high level of initiative and continuous improvement. * Passion for food regulations and ability to research and understand emerging legislation. * Organized and detail-oriented, with excellent record-keeping skills. * Excellent communication, problem-solving, and leadership skills. * Ability to work in a fast-paced setting and meet aggressive timeline with changing priorities. * Demonstrated ability to work collaboratively across departments and independently with minimal direct supervision. * Proficiency: Windows, MS Office (or equivalent software), Adobe Acrobat, project management software The total compensation package for this position may also include other elements, in addition to a full range of generous medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).
    $24k-37k yearly est. Auto-Apply 60d+ ago
  • Customer Experience Lead-Great Mall of The Bay Area

    Victoria's Secret 4.1company rating

    Milpitas, CA job

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $20.75 Maximum Salary: $26.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $20.8-26 hourly 32d ago
  • Hollister - Key Lead, Sunvalley

    Hollister Co. Stores 3.8company rating

    Hollister Co. Stores job in Concord, CA

    Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Open and Closing Routines Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements •Schedule will vary weekly but should expect to work at least 12-16 hours per week. •Required availability on Saturdays and Sundays as well as certain holidays. •In addition, during peak timeframes, hours will increase to support the needs of the business. Qualifications What it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Work Ethic Omni Channel Services Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer The starting rate for this position is $19.25 per hour (i.e., the recruiting pay range for this position is $19.25 - $19.25 per hour). The starting rate and range may be modified in the future.
    $19.3-19.3 hourly 5d ago
  • Todd Snyder - Sales

    American Eagle Outfitters 4.4company rating

    San Francisco, CA job

    The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. The Sales Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience. POSITION TITLE: Sales - Todd Snyder REPORTS TO: Store Management Team SUPERVISES: N/A RESPONSIBILITIES: Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals. Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program. Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales. Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions. Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer's individual style. Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels. Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines. Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift. Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers. Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP). Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues. Understand and adhere to all company policy and procedures. QUALIFICATIONS: Previous retail experience preferred. Strong verbal and written communication skills specifically with customers, sales leadership team and associates. Demonstrated collaborative skills and ability to work well within a team. Ability to receive feedback and take action when appropriate. Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products. Available to work a flexible schedule to include evenings, weekends and holidays. Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment. Ability to perform all Essential Job Functions. Proficient with technology.
    $38k-60k yearly est. Auto-Apply 60d+ ago
  • Hollister Co. - Brand Representative, Oakridge

    Hollister Co. Stores 3.8company rating

    Hollister Co. Stores job in San Jose, CA

    Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale. What You'll Do • Customer Experience • Store Presentation and Sales Floor • Communication • Asset Protection and Shrink • Policies and Procedures • Training and Development Qualifications What it Takes Adaptability / Flexibility Applied Learning Attention to Detail Multi-Tasking Work Ethic Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU The starting rate for this position is $17.95 per hour (i.e., the recruiting pay range for this position is $17.95 - $17.95 per hour). The starting rate and range may be modified in the future. FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer.
    $18-18 hourly 5d ago
  • Shipper/Receiver (Full-Time)

    Follett 4.1company rating

    Stanford, CA job

    The Shipper/Receiver is responsible for the proper handling of materials, adherence to safety procedures, and providing accurate, timely shipments. Responsibilities Prepares and processes incoming and outgoing shipments by performing the following tasks: Records receipt of shipments. Completes shipping logs. Unpacks boxes, verifies items match the purchase order, and enters received goods into the store system. Verifies items scan at the correct price and moves items to the appropriate store locations. Weighs incoming/outgoing cartons and may unload or load trucks. Packs and affixes shipping labels with proper postage on packed cartons. Files paperwork according to the FHEG filing standards. Sorts and distributes incoming mail. Verifies incoming shipments against purchase orders, invoices, or packing slips to ensure all items are received, not damaged, and enters them into store systems in compliance with company policies, procedures, and standards. May prepare inter-store transfer forms. Assists customers on the selling floor. Directs customers to the area of the store their item is in and answers routine inquiries. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience. Calls publishers to ascertain the status of an order, about damaged books, or to place an order. Shelves and stocks merchandise on the selling floor and perform store cleaning duties. Performs other duties as assigned. Pay Range $12.00-$22.46/hour
    $12-22.5 hourly 2d ago
  • Production Manager

    See's Candies, Inc. 4.3company rating

    South San Francisco, CA job

    Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service. Summary: POSITION OBJECTIVE: This position is responsible for managing the candy making processes from raw materials to finished goods in accordance with See's established standards of safety, quality, service, and cost. To manage operations personnel, equipment, raw materials, and execution of the production schedule to ensure an adequate supply of products to the Packing Department and Selling Divisions. The pay range for this position at commencement of employment is expected to be between $105,000 - $125,000 per year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Job Description: Position Responsibilities: Oversee all candy-making operations, ensuring adherence to company standards for safety, quality, service, and cost. Manage ERP transactions related to scheduling, staffing, supply and ingredient planning, inventory control, and production reporting to ensure consistent product availability for packing and distribution. Coordinate hiring and layoffs with Human Resources, ensuring compliance with labor laws and the Union contract. Establish shift schedules to support safe and efficient operations. Supervise all production personnel, including training, development, and performance management of supervisory and hourly staff. Maintain and update Standard Operating Procedures and training programs for skilled positions in accordance with company policies and the Union contract. Ensure compliance with safety, Good Manufacturing Practices (GMP), food safety, and production policies. Monitor adherence to formulas and procedures, and provide technical guidance during plant operations, including startups and shutdowns, to minimize losses. Ensure compliance with environmental regulations at all levels and maintain required documentation. Promote a safe work environment by enforcing safety policies, ensuring completion of required training, and leading safety meetings. Monitor and report departmental Key Performance Indicators (KPIs) related to Safety, Quality, Delivery, and Cost to support operational goals and continuous improvement. Maintain a visible presence on the plant floor to ensure compliance with safety, quality, GMP, equipment operation, and waste management standards. Support the implementation of new methods, procedures, and systems to enhance quality and food safety. Lead food safety and quality initiatives in collaboration with the SQF Practitioner. Ensure all operations comply with company safety, food safety, and food defense standards. Identify and implement technological and process innovations to improve departmental performance. Develop, manage, and monitor the departmental budget, ensuring expenditures align with financial goals. Uphold and promote the company's core values, including diversity and inclusion. MINIMUM QUALIFICATIONS: At least five years of management experience in a confectionery or quality food-manufacturing environment, which should include inventory control, quality assurance, and control of process and product flow from raw material to finished goods. Excellent management and oral and written communication skills. Spanish is a plus. Proven ability to provide leadership, motivation, and supervision to employees at all levels. Bachelor's degree in business, biological sciences, or food-related discipline or equivalent training in food and management disciplines desired. Proficiency in Word and Excel. Experience with Warehouse Management, Purchasing, or Production Scheduling software systems desired. Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner. Core Values All team members must demonstrate a commitment to See's core principles and workplace values, including integrity, commitment, experience, and stewardship in all aspects of their work. The total compensation package for this position may also include other elements, in addition to a full range of generous medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).
    $38k-51k yearly est. Auto-Apply 55d ago
  • Hollister Co. - Key Lead, Broadway Plaza

    Hollister Co. Stores 3.8company rating

    Hollister Co. Stores job in Walnut Creek, CA

    Our Company Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. Our Values Our corporate purpose of being here for you on the journey to being and becoming who you are, fuels our customer-led brands and our global associates. We lead with this purpose and always put our people first, which is evidenced by our Great Place to Workā„¢ Certification, as well as being named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign. In addition to equitable compensation and benefit offerings, including flexibility and competitive Paid Time Off, we offer a range of educational and engagement opportunities, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. Job Description The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements •Schedule will vary weekly but should expect to work at least 12-16 hours per week. •Required availability on Saturdays and Sundays as well as certain holidays. •In addition, during peak timeframes, hours will increase to support the needs of the business. Qualifications What it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Promoting Diversity & Inclusion Work Ethic Omni Channel Services Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU The starting rate for this position is $19.80 per hour (i.e., the recruiting pay range for this position is $19.80 - $19.80 per hour). The starting rate and range may be modified in the future. FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
    $19.8-19.8 hourly 4d ago
  • Altar'd State at Home Product & Furniture Designer

    Altar'd State 3.8company rating

    San Rafael, CA job

    SOFG Home - San Rafael, CA Who Are We? Altar'd State at Home is a new home furnishings expression of a beloved brand. It was created for those who see beauty as a way of living. Rooted in the same spirit of optimism and artistry that defines Altar'd State, our home collection invites warmth, creativity, and meaning into everyday spaces. Each piece is thoughtfully designed to bring a sense of comfort and wonder, all crafted for the way we gather, rest, and dream. Our approach is creative at heart and human in purpose. We believe in the power of beautiful surroundings to uplift and spark connection. Every collection begins with intention and gives back with purpose, supporting communities near and far. Altar'd State at Home is more than a brand, it's an invitation to create with artistry, kindness, and care. Our Mission "Stand Out. For Good". Those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. What We Offer Salary of $85,000-$125,000 Paid Volunteer Time Paid Time Off Generous associate discount 401k with company match Advancement opportunities Role: We are seeking a highly organized and detail-oriented Product/Furniture Designer to join our growing Altar'd State at Home team. This individual will play a critical role in developing and refining products from concept through production, collaborating closely with merchandising, production, and overseas vendor partners. The ideal candidate combines strong technical design skills with excellent communication and project management abilities. Key Responsibilities: Hand Sketching (Preferred): Communicate ideas visually through quick sketches and hand drawings to support design discussions and reviews. Creative Design & Presentation: Use Adobe Creative Suite (Photoshop, InDesign, Illustrator) to create visual presentations, mood boards, and design documentation. Technical Design & Specifications: Review and prepare 2D technical specifications for accuracy and sign-off, ensuring designs meet functional and aesthetic standards. 3D CAD Modeling & Rendering: Create and refine product designs using CAD software (SolidWorks) and rendering tools (KeyShot) to produce high-quality visualizations. Product Development Tracking: Maintain and update the Product Development (PD) tracker to ensure all stakeholders are aligned on project timelines, progress, and deliverables. Cross-Functional Communication: Act as the main point of contact between design, merchandising, and production teams, relaying updates clearly and effectively. Vendor Communication: Lead communication with overseas vendors to ensure sampling, revisions, and product development stay on schedule. Required Skills & Qualifications: Bachelor's degree in Industrial Design, Furniture Design, Product Design, or related field (or equivalent work experience). Minimum of 5 years experience in product or furniture design, with a portfolio demonstrating strong technical and creative skills. Proficiency in SolidWorks (or similar CAD software) and KeyShot for 3D modeling and rendering. Strong skills in Adobe Creative Suite (Photoshop & InDesign). Exceptional organizational skills with the ability to manage multiple projects and deadlines simultaneously. Strong attention to detail, with the ability to carefully review and interpret technical specifications. Excellent written, verbal, and visual communication skills. Ability to collaborate across teams and with international vendors. Hand sketching and freehand drawing skills are a plus. Desired Attributes: Highly detail-oriented and quality-focused. A proactive communicator who ensures all stakeholders are informed. Passion for furniture and product design, with curiosity about trends, materials, and manufacturing processes. Team player with a positive, solution-oriented attitude. Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For 2023 #4 in Fortune Best Workplaces in Retailā„¢ 2022 #93 in Best Workplaces for Millennialsā„¢ 2023 #34 in Fortune Best Workplaces for Womenā„¢ 2022
    $85k-125k yearly Auto-Apply 56d ago
  • Seasonal Digital Specialist

    Pacsun Careers 3.9company rating

    Santa Clara, CA job

    Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. About the Job: The Digital Support Specialist plays a key role in driving sales and profitability by ensuring the smooth execution of all digital operations, including Ship From Store, Buy Online Pick Up in Store, and Same Day Delivery services. This role is critical in supporting the growth of our omni-channel strategy, adapting to evolving customer shopping behaviors. The Digital Support Specialist ensures efficiency and accuracy in product picking, packaging, and shipping processes, contributing to reduced time spent on digital tasks through improved familiarity and streamlined processes. They are a vital part of a team focused on delivering an exceptional omni-channel customer experience and supporting overall store goals. By handling various tasks related to product integrity and customer fulfillment, this role ensures that customers receive seamless service. This job is composed of a variety of different tasks which may be covered by operational training guidelines, tools and resources. A day in the life, what you'll be doing: Authentic Interacts professionally and effectively through verbal and written communication with all employees, peers and customers Knowledge of the store product and strong organization skills Accepts and improves performance after receiving feedback from supervisors Demonstrates ability to work well with other team members through team selling, tasks assignments, floor sets, etc. Ability to work within team environment; builds positive team relationships that benefit the overall store performance. Customer Centric Delivers an engaging, positive and authentic customer digital experience Complete all tasks in a timely and efficient manner Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs. Be an expert of process, shipping, technology, accuracy, efficiency and customer experience Results Driven Be a part of and lead team to drive the Omni customer experience in store Achieve fulfillment goals and store expectations by supporting priorities for SFS, BOPIS and Same Day Delivery Set the example by quickly and accurately picking, packing, and shipping online customer orders Takes direction/feedback and seeks ways to improve overall productivity Ability to work independently, is self-motivated, and works with a sense of urgency What it takes to Join: Passion for product, brands, fashion and trends Effective written, verbal and presentation skills Strong communications skills Excellent time management skills Proficient in math and possesses strong computer skills Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. The associate must frequently sit/stand for long periods of time and climb ladders as needed. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. Ability to maneuver around sales floor, stockroom and office areas. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Position Type/Expected Hours of Work: This is a part-time position. Ability to work a range between 5-25+ hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodation may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
    $115k-164k yearly est. 60d+ ago
  • Department Manager- Hillsdale Shopping Center

    H&M 4.2company rating

    San Mateo, CA job

    Job Description About the Role As a Department Manager, you'll be the leader supporting and encouraging your whole team. By bringing everyone together, you'll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store, customers & colleagues. You'll be aware of your store's strengths, opportunities, and competitors. Analyze and follow up on sales, and create plans to optimize results and profits. A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* Customer Sales & Profit * You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines * Representing yourself and the H&M brand positively during customer interactions * Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them * Establish & analyze sales and budget goals, creating plans to optimize results * Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers * Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives * Manage your department in a cost-efficient way * Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges * Ensure all admin routines for both people and operations are handled in a correct way Fashion & Trend Awareness * Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc * Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions Team & Development * Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store * Complete performance evaluations and succession planning to support business & team needs * Retain and share your knowledge and skills with your team * Collaboration, planning & teamwork with in-store Visual Merchandiser team * Give & receive feedback with your colleagues to learn, develop & support each other * Responsible for the teams planning & scheduling * Regular communication to store colleagues to inform, motivate and inspire - daily, weekly meetings, etc * Ensure all procedures, routines, and legal requirements in all areas of the store are followed * Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development Retail Operations/ Visual & Commercial Execution * Secure a clean and tidy sales floor and back of house including stockroom areas * Ensure high fashion quality, visual and commercial product presentation, with good garment care * Secure good stock levels and provide input on allocation to Area team * Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided * Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc) * Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store * Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc) * Responsible for opening & closing of store daily Qualifications Who You Are * To be a successful and effective Department Manager, you'll be a strong leader who enjoys taking responsibility for others. * You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics. * You are achievement-oriented, motivated by performance and competition to be truly customer centric. Why You'll Love Working at H&M * We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability * We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years * You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues * We are an inclusive company where you're encouraged to be yourself at work * You will have access to a large global talent community, where career growth and aspirations have no limits * We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community * You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS Additional Information Compensation: expected base salary range is $26.22- $30.94 hourly EEOC Code: SLS Pay Status: Non-Exempt, Hourly * This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion. H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question. Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits. Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description: At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true. Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
    $26.2-30.9 hourly 12d ago
  • Visual Merchandiser- Eastridge Mall

    H&M 4.2company rating

    San Jose, CA job

    Job Description About the Role As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store. You will also use your trend and competitor awareness to provide colleagues with the correct information, coach, upskill and develop the store team to contribute to a great customer experience. A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* Customer Sales & Profit * Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In-direct) * Representing yourself and the H&M Brand positively during customer interactions (Direct) * Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager * Launch and maintain the latest global campaigns and sale activities on time according to H&M Brand Standards * Ensure good garment care, stock levels, and give input on allocation to Store Management and Area teams * Perform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities in collaboration with Store Management team * Create efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with Store Management team * Follow all procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with Store team Fashion & Trend Awareness * Keep up-to-date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers etc. * Plan time for fashion & trend awareness to understand trend theory and mood boards for styling techniques and product presentation to anticipate our customer's needs and enhance our shopping experience in store Team & Development * Share, inspire and educate your store teams, keep them updated with seasonal changes, fashion trends, relevant visual & commercial information, in-store communication, including price perception * Coach and develop the Store team“s visual and commercial skills to secure high quality of product & commercial presentation according to guidelines * Support & develop daily routines and best practices for your Store team to always ensure a consistent level of visual & commercial standard while maintaining customer service engagement * Develop and coach talents and provide onboarding training to new colleagues * Organize, provide, and carry out the visual & commercial upskilling for you and your colleagues * Complete Visual Competencies & Commercial 4 All trainings based on Regional & Sales Market learning and development goals * Support Sales Market and Area teams with expansion (store projects) needs Visual & Commercial Execution * Execute the visual & commercial curation & styling for the store based on commercial calendar, allocation, store activation plan and fashion trends according to mood boards and direction from the visual & commercial guidelines * Carry out sample picking best practice routines including stockroom garment quantities, accessories, and shoes to ensure you create clear trends and stories according to inspiration from the visual & commercial guidelines * Secure window & styling execution according to visual & commercial guidelines to create inspirational and commercial customer experience * Provide good customer flow by maintaining commercial layout, fixtures, to secure the best trend story placement * Secure a strong balance and the maintenance of price signs in windows and throughout the store following guidelines according to Global strategy and Sales Market requirements * In collaboration with Facilities Management ensure all lighting is working correctly, aimed to highlight our products and display forms in windows and throughout the store * Maintain and care for all display forms and interior material (fixtures & fittings) with sustainability in mind * In collaboration with Area Visual Manager ensure your store navigation is maintained and kept up to date according to latest guidelines and store layout * Ensure your store has enough quantities of sale and other activity including POS material according to local routines * Keep sales floor and back of house clean, organized, and safe according to local security guidelines Qualifications Who You Are * For you to be a successful Visual Merchandiser, you must be curious and creative; always looking for inspiration, proactive, solution focused, flexible, with effective communication skills to achieve results cross functionally. * We look for individuals with fashion interests and leadership skills who can apply their visual and commercial experience working in a dynamic environment to the role. * Experience with being solution focused to improve product presentation and commercial execution in store * Good knowledge of visual, commercial, and operational best practises, routines, and tools * Know how to manage, follow-up and act on selling equation and weekly sales reports Why You'll Love Working at H&M * We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability * We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years * You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues * We are an inclusive company where you're encouraged to be yourself at work * You will have access to a large global talent community, where career growth and aspirations have no limits * We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community * You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS Additional Information Compensation: expected base salary range is $20.90- $24.93 hourly EEOC Code: SLS Pay Status: Non-Exempt, Hourly * This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion. H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question. Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits. Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description: H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
    $20.9-24.9 hourly 30d ago
  • Supervisor

    H&M 4.2company rating

    Santa Clara, CA job

    Job Description As a Supervisor, you directly support the store team with creating a welcoming environment that showcases the best of COS. You will play a crucial role in store operations, training and development, well as securing a safe place to work. Your partnership with the Store Manager is key to boosting profitability through high level customer service. Together, we're not just running a store, but crafting an engaging and profitable retail experience. Key Responsibilities * Offering customers a high level of service, through styling advice, product knowledge and store experience * Opening and closing the store and supporting the other members of the management team when required * Processing and banking daily sales * Inputting payroll * Taking ownership for the store audit result and training others on store operations * Receiving and processing deliveries * Replenishment * Being a COS brand ambassador and providing the best experience for our customers Qualifications To be successful in the role as Supervisor, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviors that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement, and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act. customers. What you need to Succeed: * Customer focused and thinking in a commercial way * Interested in trends and fashion * Communicative, positive and open-minded * Willing to learn, adaptable and action oriented * Collaborative, inclusive and supportive * Self-motivated, confident and resilient * Excellent planning, organising and problem-solving abilities * Able to work a flexible schedule including early mornings, weekends and evenings when required Compensation: $22.15-$24.92 Additional Information This is a Full -time position offering 32-40 hours a week. Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through career page. Please note this position is offered on a local contract, therefore you should have the legal right to work in the United States before applying. Other candidates are welcome to register their interest and we will keep you in mind for future opportunities. Benefits: We offer all our employee's attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here. In addition to this US based colleagues also receive: * 25% Staff Discount * Medical, Vision and Dental Coverage * Employee Assistance Program * Vacation, Wellness, Holiday, and Parental Pay * Health, and Dependent Care FSA. * Plus, additional Voluntary Benefits. Inclusion & Diversity COS is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. All your information will be kept confidential according to EEO guidelines.
    $22.2-24.9 hourly 5d ago

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