Field Service Technician jobs at HOLT CAT

HOLT Truck Centers of San Antonio is hiring a Mobile Diesel Field Service Technician for the San Antonio location. This individual will be responsible for making sure that customer service needs are met by visiting businesses or customer work sites to service their units on-site according to what their needs might be. Job Summary: Provides exceptional customer service while inspecting, repairing, and providing maintenance to trucks, trailers, and attachments for On-Highway vehicles. Essential Functions: Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission Troubleshoots and repairs On / Off-Highway trucks Performs engine and related equipment repairs on Trucks and Trailers Travels to and from the job site for repairs and to retrieve parts Listens and understands customer complaints, quotes, and explains repair costs, and schedules appointments with customers while providing clear communications Disassembles, inspects, determines parts required, and reassembles to factory specifications within TRGs Provides quality control/assurance inspections of completed tasks, including road testing Uses computers and related software to assist in diagnosing and reprogramming engines Completes documentation for service reports, timecards, parts requisitions, and returns Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins Operates equipment and vehicles with possession of all necessary licenses and certificates Adheres to contamination control and HAZMAT rules and regulations Maintains all company equipment, tools, and vehicles in a good, clean, and working order Orders parts needed to complete repairs and travels to pick up Completes and files documentation necessary to justify billing Communicates job progress to supervisor and customers as needed Responds to customer needs after hours when needed Works overtime as required by workload and customers' needs Projects professionalism with both internal and external customers, including personal appearance Completes all assigned Technician Training Path courses and safety training Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards Requires regular and punctual employee attendance Performs other duties as assigned Knowledge, Skills, and Abilities: Knowledge and ability to explain how various systems function on trucks and trailers General knowledge of equipment and tools, including their designs, uses, repair, and maintenance Knowledge and proficiency with current computer software, related hardware, and On-Highway Truck electronic systems diagnostic tooling Operation and control skills of On-Highway Trucks & Trailers Problem-solving and troubleshooting skills Verbal and written communication skills Exceptional skills in customer service Excellent time management and organizational skills Ability to follow logical troubleshooting procedures Ability to work independently and as part of a team Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair & overhead crane Ability to operate a conventional forklift Ability to learn and navigate various software for various OEMs Ability to work independently and as part of a team Ability to be self-starting and self-motivated Ability to operate an On-Highway Truck on public roads Ability to make precisely coordinated movements of the fingers of one or both hands in order to grasp, manipulate, or assemble very small objects Ability to read, write, and understand information Ability to listen to and understand information and ideas presented through spoken words and sentences Education and Experience: High school diploma or equivalent, accreditation from a technical school, or an applicable skilled trades program required At least two years of experience required, three or more preferred CDL - Class A or B preferred, and will be obtained through the company training program ASE Certifications preferred Ability to complete HOLT's VBL Classes, model HOLT's VBL Culture, and successfully apply the tools Safety Training and task training are required Supervisory Responsibilities: None Travel: Travel up to 40% and overnight travel may be required Additional Requirements: Must own and maintain the necessary tools to efficiently perform the job Must have a clean driving record Physical Requirements: Significant amount of time sitting, standing, walking, kneeling, crouching, stooping, crawling, climbing, and reaching Constant movement and use of hands, this position requires good manual dexterity Communicates with customers, service managers, and co-workers Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work Must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigue Be able to maneuver safely and work underneath equipment Frequently lifts and moves materials and equipment up to 70 lbs. Ascends/descends with gradual or continuous progress by oneself, using both hands and feet, and climbs up and down ladders and/or equipment Work Environment: Frequently works outdoors around moving mechanical parts and is exposed to weather extremes that include inclement weather, heat, cold, and humidity Exposure to minor burns, cuts, bites, or stings Exposure to hazardous conditions and contaminants Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment Works in extremely bright or inadequate lighting Exposure to high noise levels Works in an enclosed vehicle or equipment Requires wearing common protective or safety equipment Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

The Crane Field Service Technician I provides face-to-face customer service located at an off-site location and is responsible for minor troubleshooting, diagnosing, repairing, and reconditioning of various light and heavy construction equipment. Essential Functions: Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards Performs minor repairs and minimal troubleshooting offsite with minimal supervision Performs minor troubleshooting and minimal diagnoses of equipment malfunctions and failures Removes and install parts, disassembles and assembles basic components Tests and verifies proper operation of all repairs Prepares and completes all job related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job Operates equipment and vehicles with possession of all necessary licenses and certificates Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation Adheres to contamination control and HAZMAT rules and regulations Maintains all company equipment, tools, and vehicle in a good, clean, and working order Communicates job progress to supervisor and customer as needed Completes assigned jobs and task to meet flat rate time and re-work standards Works overtime as required by workload and customers' needs Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower level Technicians Requires regular and punctual employee attendance Performs other duties as assigned Knowledge, Skills, and Abilities: Knowledge of safe work procedures and practices Basic knowledge of equipment and tools, including their designs, uses, repair, and maintenance Basic knowledge of hydraulics, transmissions, engines, undercarriage, and electrical Demonstrates proficiency with current computer software, related hardware, and basic knowledge of machine electronic systems Exceptional skills in customer service Basic diagnostic and trouble-shooting skills Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources Operation and control skills of equipment or systems Equipment selection skills to determine the kind of tools and equipment needed to do a job Ability to communicate clearly and effectively, both verbally and in writing Ability to operate a crane and forklift, and obtain required certifications/licenses Ability to meet deadlines and work under fast-paced, time constraining circumstances Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects Education and Experience: More than one year of heavy equipment experience required; three or more years preferred High school diploma or equivalent preferred MSHA certification preferred Air conditioning certification preferred Crane/Rigger certifications preferred Supervisory Responsibilities: None Travel: Travel required with a possibility of an overnight stay Additional Requirements: Valid Driver's license required Ability to obtain a valid Commercial Driver's License (CDL) and must have an acceptable driving record Must own required tools to perform repairs Physical Requirements: Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue Frequently moves materials or equipment weighing up to 80 lb Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment Be able to maneuver safely and work underneath equipment Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work Work Environment: Requires wearing common protective or safety equipment Regularly works outdoors around moving mechanical parts and noise level may be loud at times May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment Required to perform work in cramped spaces and/or high places Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed. #LI-CRN

The Field Service Technician - BCP Equipment provides face-to-face customer service located at an off-site location and is responsible for minor to moderate troubleshooting, diagnosing, repairing, and reconditioning of various compact construction equipment. To be considered for the Field Service Technician role, the incumbent must have a valid driver's license, a safe driving history, and the ability to pass a DOT physical. Essential Functions: Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards Performs moderate repairs offsite with minimal supervision Performs moderate troubleshooting and diagnosing of equipment malfunctions and failures utilizing CAT supported software Removes and installs parts, disassembles and assembles basic components Tests and verifies proper operation of all repairs Prepares and completes all job-related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete the job Operates equipment and vehicles with possession of all necessary licenses and certificates Maintains service vehicle inspection records, daily inspections, and driver logs as required by the Department of Transportation Adheres to contamination control and HAZMAT rules and regulations Maintains all company equipment, tools, and the vehicle in a good, clean, and working order Communicates job progress to supervisor and customer as needed Completes assigned jobs and tasks to meet flat rate time and re-work standards Works overtime as required by workload and customers' needs Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower-level Technicians Requires regular and punctual employee attendance Performs other duties as assigned Knowledge, Skills, and Abilities: Candidates must have at least 3 years of field or shop service tech troubleshooting and repair skills in Compact Construction Equipment; such as Skid Steers and smaller construction equipment (mini excavators.) Knowledge of safe work procedures and practices. Must have own tools. Advanced knowledge of equipment and tools, including their designs and uses, repair, and maintenance. Advanced knowledge of hydraulics, transmissions, engines, undercarriage, and electrical. Demonstrates proficiency with current computer software, related hardware, and basic knowledge of machine electronic systems. Exceptional skills in customer service Basic diagnostics and troubleshooting skills Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources Operation and control skills of equipment or systems Equipment selection skills to determine the kind of tools and equipment needed to do a job Ability to communicate clearly and effectively, both verbally and in writing Ability to operate a crane and forklift, and obtain required certifications/licenses Ability to meet deadlines and work under fast-paced, time-constraining circumstances Ability to operate hand tools, power tools, pneumatic tools, and equipment used in the mechanical repair The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects Education and Experience: More than one year of compact construction equipment experience is required; three or more years are preferred. High school diploma or equivalent preferred MSHA certification preferred Air conditioning certification preferred Travel: Travel required with the possibility of an overnight stay Additional Requirements: A valid Driver's license is required. Must be able to pass a DOT Physical Must have a safe driving record Must own required tools to perform repairs. Physical Requirements: Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue Frequently moves materials or equipment weighing up to 80 lb. Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment Be able to maneuver safely and work underneath equipment Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work Work Environment: Requires wearing common protective or safety equipment Regularly works outdoors around moving mechanical parts and noise level may be loud at times May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment Required to perform work in cramped spaces and/or high places

Job Summary: Provides exceptional customer service while inspecting, repairing, and providing maintenance to trucks, trailers, and attachments for On-Highway vehicles. The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development. Essential Functions: · Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission · Troubleshoots and repairs On-Highway trucks for both CAT and OEM · Performs engine and related equipment repairs on Trucks and Trailers · Travels to and from the job site for repairs and to retrieve parts · Listens and understands customer complaints, quotes and explains repair costs, and schedules appointments with customers while providing clear communications · Disassembles, inspects, determines parts required, and reassembles to factory specifications within TRGs · Provides quality control/assurance inspections of completed tasks to include road testing · Uses computers and related software to assist in diagnosing and reprograming engines · Completes documentation for service reports, timecards, parts requisition and returns · Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins · Operates equipment and vehicles with possession of all necessary licenses and certificates · Adheres to contamination control and HAZMAT rules and regulations · Maintains all company equipment, tools, and vehicles in a good, clean, and working order · Orders parts needed to complete repairs and travels to pick-up · Completes and files documentation necessary to justify billing · Communicates job progress to supervisor and customers as needed · Responds to customer needs after hours when needed · Maintains a P Factor of 95% or greater · Maintains less than 1% rework for year's total sales · Works overtime as required by workload and customers' needs · Projects professionalism with both internal and external customers, including personal appearance · Completes all assigned Technician Training Path courses and safety training · Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards · Requires regular and punctual employee attendance · Performs other duties as assigned Knowledge, Skills, and Abilities: · Knowledge and ability to explain how various systems function on trucks and trailers · General knowledge of equipment and tools, including their designs, uses, repair, and maintenance · Knowledge and proficiency with current computer software, related hardware, and On-Highway Truck electronic systems diagnostic tooling · Operation and control skills of On-Highway Trucks & Trailers · Problem-solving and troubleshooting skills · Verbal and written communication skills · Exceptional skills in customer service · Excellent time management and organizational skills · Ability to follow logical troubleshooting procedures · Ability to work independently and as part of a team · Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair & overhead crane · Ability to operate a conventional forklift · Ability to learn and navigate various software for both CAT and OEM · Ability to work independently and as part of a team · Ability to be self-starting and self-motivated · Ability to operate an On-Highway Truck on public roads · Ability to make precisely coordinated movements of the fingers of one or both hands in order to grasp, manipulate, or assemble very small objects · Ability to read, write, and understand information · Ability to listen to and understand information and ideas presented through spoken words and sentences Education and Experience: · High school diploma or equivalent, accreditation from a technical school or an applicable skilled trades program required · At least two years of experience required, three or more preferred · CDL - Class A or B required · ASE Certifications preferred · Ability to complete HOLT's VBL Classes, model HOLT's VBL Culture, and successfully apply the tools · Safety Training and task training required Supervisory Responsibilities: · None Travel: · Travel up to 40% and overnight travel may be required Additional Requirements: · Must own and maintain the necessary tools to efficiently perform the job · Must have a clean driving record Physical Requirements: · Significant amount of time sitting, standing, walking, kneeling, crouching, stooping, crawling, climbing, and reaching · Constant movement and use of hands, this position requires good manual dexterity · Communicates with customers, service managers, and co-workers · Routinely reacts to visual, auditory, and other signals including alarms and instructions, and is required to visually inspect work · Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue · Be able to maneuver safely and work underneath equipment · Frequently lifts and moves materials and equipment up to 70 lbs. · Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment Work Environment: · Frequently works outdoors around moving mechanical parts and exposed to weather extremes that include inclement weather, heat, cold, and humidity · Exposure to minor burns, cuts, bites, or stings · Exposure to hazardous conditions and contaminants · Exposure to small quantities of chemicals, dust, steam, high-pressure water and high speed rotating equipment · Works in extremely bright or inadequate lighting · Exposure to high noise levels · Works in an enclosed vehicle or equipment · Requires wearing common protective or safety equipment Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

This position is responsible for performing high-quality field service repair work on heavy equipment in order to respond to customer needs in a positive, caring, and timely manner and to ensure maximum value for work performed. Qualifications: Troubleshoot and perform complex repairs correctly in the field such as pumps, hydraulic, engine, transmissions, HVAC and, electrical issues and repairs. At least 2 years of field or shop service tech troubleshooting and repair skills of heavy equipment such as dozers, backhoes, front-end loaders, excavators, etc. Excellent customer service skills. Must be able to effectively communicate, both written and verbally, with customers and employees in a professional manner. Must have own tools. Ability to be productive by working efficiently and effectively with a high energy level. Ability to work with limited supervision. Must be able to work required hours Monday-Saturday 7 AM - 5 PM. Must have a clean and valid driver's license. CDL - Class B highly desired or must be obtained within 90 days of employment. Bilingual in Spanish highly desired.

Job Summary: The Manufacturing Field Service Technician 1 performs basic assembly and installation of components by providing mechanical/electrical services that satisfies customer requirements/specifications and achieves departmental goals. This may require working independently with specific direction or as a member of a team. What can HOLT Manufacturing offer you? A competitive salary, commensurate with your experience and competencies. A comprehensive and robust benefits program that includes complete health care, 401(k) matching & Profit-Sharing plan (ROTH and traditional), paid holidays, and a front-loaded PTO program. A Tuition Reimbursement program to support the pursuit of accredited college courses. An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT. Essential Functions: Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission Assists in the assembly of custom genset and engine packages to meet customer requirements/specifications Removes and installs parts, disassembles, and assembles basic components Communicates job progress to supervisor Completes assigned jobs and tasks to meet flat rate time and re-work standards Completes all assigned Technician Training Path courses, safety training and soft skills training opportunities Proactively recognizes potential safety and quality issues Maintains company equipment, tools, and work areas in good, clean, and working order Works as part of a team to provide basic mechanical/electrical services that meet customer needs and departmental goals Demonstrates basic knowledge of estimating, planning, and controlling Work Order/Project costs Performs frequent assessment of parts needs, source/order, and supply as project requires Learns how to plan engine and component assembly Dedication to completing the task at hand including working overtime as required by workload and customer needs Works safely at all time and adheres to all applicable safety policies; complies with all company policies, procedures, and standards Requires regular and punctual employee attendance Performs other duties as assigned Knowledge, Skills, and Abilities: Basic knowledge of equipment and tools, including their design, use, repair, and maintenance Exhibits knowledge and adherence to LOTO and other jobsite safety protocols Willingness to learn how to interpret and adhere to blueprints, diagrams, and schematics Knowledge and proficiency with current computer software, related hardware, and machine electronic systems Willingness to learn Low to Medium voltage wiring systems and best practices Willingness to learn fluid control systems and best practices Knowledge of common manufacturing materials and proper fastener selection Ability in selecting the appropriate tools and equipment needed to perform a job safely and effectively Ability to replicate tasks multiple times with consistent accuracy Knowledge and ability to adhere to safe work procedures and practices Ability to critically think and diagnose problems with systems and equipment Clear and effective communication skills, both verbal and written Excellent organization and time management skills with the ability to work independently and as part of a team Ability to follow logical troubleshooting procedures Skilled in operating hand tools, power tools, pneumatic tools, and mechanical repair equipment Ability to be self-starting, self-motivated, and organize work activities to use time efficiently Ability to make precise, coordinated movements with fingers to grasp, manipulate, or assemble small objects Ability to read, write, and understand information Show a commitment to being dynamic and participating in educational opportunities Education and Experience: High school diploma or equivalent required Up to two years of work-related skill, knowledge, or experience preferred Supervisory Responsibilities: None Travel: Up to 75% travel may be expected to include frequent travel to branch sites and customers' locations Extended stays as required which may involve assignments up to 3 weeks or more at a time Valid driver's license Ability to obtain a valid Commercial Driver's License (CDL) and must have an acceptable driving record Physical Requirements: Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue Frequently moves materials or equipment weighing up to 80 lbs. Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina Prolonged periods standing, kneeling, bending/crouching, and climbing Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment Be able to maneuver safely and work underneath vehicles/equipment, in cramped/small spaces, and/or high elevated places Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work This role frequently communicates with others, must be able to exchange accurate information in these situations This role routinely uses computers, phones, and AV/video equipment Work Environment: Regularly works at branch or in field at customer sites May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity Noise level may be loud at times Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment Exposure to small quantities of fuels, oils, electricity, and hot surfaces Requires wearing proper protective and safety equipment (PPE) Frequently works at fast pace with unscheduled interruptions Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed. #LI-MFG

The Field Service Technician provides face-to-face customer service located at an off-site location and is responsible for minor troubleshooting, diagnosing, repairing, and reconditioning of various light and heavy construction equipment. Must have a safe driving record. Must be able to pass a DOT Physical. Job Summary: The Field Service Technician provides face-to-face customer service located at an off-site location and is responsible for minor troubleshooting, diagnosing, repairing, and reconditioning of various light and heavy construction equipment. Holt CAT is the largest Caterpillar dealership of heavy equipment in the United States. We have a full-time, Heavy Equipment - Field Service Technician position available at our Waco, Texas location. This mechanic position is responsible for providing face-to-face customer service located at an off-site location and is responsible for inspecting, troubleshooting, and repairs of diesel-powered heavy equipment and/or related equipment or components, following established procedures and guidelines. What can HOLT offer you? A competitive salary, front-loaded PTO, 401k matching plus a profit-sharing plan, comprehensive health care benefits, tuition reimbursement, wellness rewards, gym discount, an amazing employee development program with a department devoted to your professional development allowing you to grow your skills and build your competencies to prepare you for future opportunities at HOLT, and much more! There is also a Sign-On Bonus of up to $5,000 for those qualified. Education and Experience: At least two years of diesel-powered heavy equipment repair experience in a field environment preferred MSHA certification preferred Air conditioning certification preferred Crane/Rigger certifications preferred High school diploma or equivalent preferred Graduation from a diesel technology program preferred Additional Requirements: Valid Driver's license required Ability to obtain a valid Commercial Driver's License (CDL) and must have an acceptable driving record Must have all required mechanic hand and pneumatic tools (metric/standard) Travel required with a possibility of an overnight stay Essential Functions: Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards Performs repairs and troubleshooting offsite with minimal supervision, time management Performs troubleshooting and diagnosing of heavy construction equipment malfunctions and failures Removes and installs parts, disassembles and assembles basic components Tests, makes adjustments and verifies proper operation of all repairs and adjustments Prepares and completes all job-related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job Operates equipment and vehicles with possession of all necessary licenses and certificates Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation Adheres to contamination control and HAZMAT rules and regulations Maintains all company equipment, tools, and vehicle in a good, clean, and working order Communicates job progress to supervisor and customer as needed Completes assigned jobs and task to meet flat rate time and re-work standards Works overtime as required by workload and customers' needs Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower level Technicians Requires regular and punctual employee attendance Performs other duties as assigned Knowledge, Skills, and Abilities: Knowledge of safe work procedures and practices Advanced knowledge of equipment and tools, including their designs, uses, repair, and maintenance Advanced knowledge of hydraulics, transmissions, engines, undercarriage, and electrical Demonstrates proficiency with current computer software, related hardware, and basic knowledge of machine electronic systems Exceptional skills in customer service Moderate diagnostic and troubleshooting skills using CAT ET and CAT SIS 2.0 Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources Operation and control skills of equipment or systems Equipment selection skills to determine the kind of tools and equipment needed to do a job Ability to communicate clearly and effectively, both verbally and in writing Ability to operate a crane and forklift, and obtain required certifications/licenses Ability to meet deadlines and work under fast-paced, time-constraining circumstances Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects Physical Requirements: Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue Frequently moves materials or equipment weighing up to 80 pounds Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina Ascends/descends with gradual or continuous progress by oneself, using both hands and feet, and climb up and down ladders and/or equipment Be able to maneuver safely and work underneath equipment Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed. #LI-HCT

Job Summary: The Field Service Technician provides face-to-face customer service located at an off-site location and is responsible for minor troubleshooting, diagnosing, repairing, and reconditioning of various light and heavy industrial rental equipment. The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources.3) Participate in ongoing self-development. What can Texas First Rentals offer you? A competitive salary, commensurate with your experience and competencies. A comprehensive and robust benefits program that includes complete health care, 401(k) matching & Profit-Sharing plan (ROTH and traditional), paid holidays, and a front-loaded PTO program. A Tuition Reimbursement program to support the pursuit of accredited college courses. An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT. Essential Functions: Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards Performs minor repairs and minimal troubleshooting offsite with minimal supervision Performs minor troubleshooting and minimal diagnoses of equipment malfunctions and failures Removes and installs parts, disassembles and assembles basic components Tests and verifies proper operation of all repairs Prepares and completes all job-related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job Operates equipment and vehicles with possession of all necessary licenses and certificates Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation Adheres to contamination control and HAZMAT rules and regulations Maintains all company equipment, tools, and vehicle in a good, clean, and working order Communicates job progress to supervisor and customer as needed Completes assigned jobs and task to meet flat rate time and re-work standards Works overtime as required by workload and customers' needs Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower-level Technicians Requires regular and punctual employee attendance Performs other duties as assigned Knowledge, Skills, and Abilities: Knowledge of safe work procedures and practices Basic knowledge of equipment and tools, including their designs, uses, repair, and maintenance Basic knowledge of hydraulics, transmissions, engines, undercarriage, and electrical Demonstrates proficiency with current computer software, related hardware, and basic knowledge of machine electronic systems Exceptional skills in customer service Basic diagnostic and trouble-shooting skills Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources Operation and control skills of equipment or systems Equipment selection skills to determine the kind of tools and equipment needed to do a job Ability to communicate clearly and effectively, both verbally and in writing Ability to operate a crane and forklift, and obtain required certifications/licenses Ability to meet deadlines and work under fast-paced, time constraining circumstances Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects Education and Experience: More than one year of heavy equipment experience required; three or more years preferred High school diploma or equivalent preferred MSHA certification preferred Air conditioning certification preferred Crane/Rigger certifications preferred Supervisory Responsibilities: None Travel: Travel required with a possibility of an overnight stay Additional Requirements: Valid Driver's license required Ability to obtain a valid Commercial Driver's License (CDL) and must have an acceptable driving record Must own required tools to perform repairs Physical Requirements: Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue Frequently moves materials or equipment weighing up to 80 lb Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment Be able to maneuver safely and work underneath equipment Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work Work Environment: Requires wearing common protective or safety equipment Regularly works outdoors around moving mechanical parts and noise level may be loud at times May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment Required to perform work in cramped spaces and/or high places Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed. #LI-TFR

HOLT Truck Centers of Austin is hiring a Mobile Diesel Field Service Technician for the North Austin location. This individual will be responsible for making sure that customer service needs are met by visiting businesses or customer work sites to service their units on site according to what their needs might be. Job Summary: Provides exceptional customer service while inspecting, repairing, and providing maintenance to trucks, trailers, and attachments for On-Highway vehicles. The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development. Essential Functions: · Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission · Troubleshoots and repairs On/Off-Highway trucks. · Performs engine and related equipment repairs on Trucks and Trailers · Travels to and from the job site for repairs and to retrieve parts · Listens and understands customer complaints, quotes and explains repair costs, and schedules appointments with customers while providing clear communications · Disassembles, inspects, determines parts required, and reassembles to factory specifications within TRGs · Provides quality control/assurance inspections of completed tasks to include road testing · Uses computers and related software to assist in diagnosing and reprograming engines · Completes documentation for service reports, timecards, parts requisition and returns · Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins · Operates equipment and vehicles with possession of all necessary licenses and certificates · Adheres to contamination control and HAZMAT rules and regulations · Maintains all company equipment, tools, and vehicles in a good, clean, and working order · Orders parts needed to complete repairs and travels to pick-up · Completes and files documentation necessary to justify billing · Communicates job progress to supervisor and customers as needed · Responds to customer needs after hours when needed · Works overtime as required by workload and customers' needs · Projects professionalism with both internal and external customers, including personal appearance · Completes all assigned Technician Training Path courses and safety training · Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards · Requires regular and punctual employee attendance · Performs other duties as assigned Knowledge, Skills, and Abilities: · Knowledge and ability to explain how various systems function on trucks and trailers · General knowledge of equipment and tools, including their designs, uses, repair, and maintenance · Knowledge and proficiency with current computer software, related hardware, and On-Highway Truck electronic systems diagnostic tooling · Operation and control skills of On-Highway Trucks & Trailers · Problem-solving and troubleshooting skills · Verbal and written communication skills · Exceptional skills in customer service · Excellent time management and organizational skills · Ability to follow logical troubleshooting procedures · Ability to work independently and as part of a team · Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair & overhead crane · Ability to operate a conventional forklift · Ability to learn and navigate various software for various OEM's · Ability to work independently and as part of a team · Ability to be self-starting and self-motivated · Ability to operate an On-Highway Truck on public roads · Ability to make precisely coordinated movements of the fingers of one or both hands in order to grasp, manipulate, or assemble very small objects · Ability to read, write, and understand information · Ability to listen to and understand information and ideas presented through spoken words and sentences Education and Experience: · High school diploma or equivalent, accreditation from a technical school or an applicable skilled trades program required · At least two years of experience required, three or more preferred · CDL - Class A or B preferred and will be obtained through company training program · ASE Certifications preferred · Ability to complete HOLT's VBL Classes, model HOLT's VBL Culture, and successfully apply the tools · Safety Training and task training required Supervisory Responsibilities: · None Travel: · Travel up to 40% and overnight travel may be required Additional Requirements: · Must own and maintain the necessary tools to efficiently perform the job · Must have a clean driving record Physical Requirements: · Significant amount of time sitting, standing, walking, kneeling, crouching, stooping, crawling, climbing, and reaching · Constant movement and use of hands, this position requires good manual dexterity · Communicates with customers, service managers, and co-workers · Routinely reacts to visual, auditory, and other signals including alarms and instructions, and is required to visually inspect work · Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue · Be able to maneuver safely and work underneath equipment · Frequently lifts and moves materials and equipment up to 70 lbs. · Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment Work Environment: · Frequently works outdoors around moving mechanical parts and exposed to weather extremes that include inclement weather, heat, cold, and humidity · Exposure to minor burns, cuts, bites, or stings · Exposure to hazardous conditions and contaminants · Exposure to small quantities of chemicals, dust, steam, high-pressure water and high speed rotating equipment · Works in extremely bright or inadequate lighting · Exposure to high noise levels · Works in an enclosed vehicle or equipment · Requires wearing common protective or safety equipment Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

Job Summary: The Field Service Technician provides face-to-face customer service located at an off-site location and is responsible for minor troubleshooting, diagnosing, repairing, and reconditioning of various light and heavy industrial rental equipment. The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources.3) Participate in ongoing self-development. What can Texas First Rentals offer you? A competitive salary, commensurate with your experience and competencies. A comprehensive and robust benefits program that includes complete health care, 401(k) matching & Profit-Sharing plan (ROTH and traditional), paid holidays, and a front-loaded PTO program. A Tuition Reimbursement program to support the pursuit of accredited college courses. An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT. Essential Functions: Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards Performs minor repairs and minimal troubleshooting offsite with minimal supervision Performs minor troubleshooting and minimal diagnoses of equipment malfunctions and failures Removes and installs parts, disassembles and assembles basic components Tests and verifies proper operation of all repairs Prepares and completes all job-related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job Operates equipment and vehicles with possession of all necessary licenses and certificates Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation Adheres to contamination control and HAZMAT rules and regulations Maintains all company equipment, tools, and vehicle in a good, clean, and working order Communicates job progress to supervisor and customer as needed Completes assigned jobs and task to meet flat rate time and re-work standards Works overtime as required by workload and customers' needs Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower-level Technicians Requires regular and punctual employee attendance Performs other duties as assigned Knowledge, Skills, and Abilities: Knowledge of safe work procedures and practices Basic knowledge of equipment and tools, including their designs, uses, repair, and maintenance Basic knowledge of hydraulics, transmissions, engines, undercarriage, and electrical Demonstrates proficiency with current computer software, related hardware, and basic knowledge of machine electronic systems Exceptional skills in customer service Basic diagnostic and trouble-shooting skills Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources Operation and control skills of equipment or systems Equipment selection skills to determine the kind of tools and equipment needed to do a job Ability to communicate clearly and effectively, both verbally and in writing Ability to operate a crane and forklift, and obtain required certifications/licenses Ability to meet deadlines and work under fast-paced, time constraining circumstances Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects Education and Experience: More than one year of heavy equipment experience required; three or more years preferred High school diploma or equivalent preferred MSHA certification preferred Air conditioning certification preferred Crane/Rigger certifications preferred Supervisory Responsibilities: None Travel: Travel required with a possibility of an overnight stay Additional Requirements: Valid Driver's license required Ability to obtain a valid Commercial Driver's License (CDL) and must have an acceptable driving record Must own required tools to perform repairs Physical Requirements: Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue Frequently moves materials or equipment weighing up to 80 lb Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment Be able to maneuver safely and work underneath equipment Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work Work Environment: Requires wearing common protective or safety equipment Regularly works outdoors around moving mechanical parts and noise level may be loud at times May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment Required to perform work in cramped spaces and/or high places Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed. #LI-TFR

HOLT Truck Centers of Austin is hiring a Mobile Diesel Field Service Technician for the South Austin location. This individual will be responsible for making sure that customer service needs are met by visiting businesses or customer work sites to service their units on site according to what their needs might be. Job Summary: Provides exceptional customer service while inspecting, repairing, and providing maintenance to trucks, trailers, and attachments for On-Highway vehicles. The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development. Essential Functions: · Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission · Troubleshoot and make repairs to Med-HD Trucks · Performs engine and related equipment repairs on Trucks and Trailers · Travels to and from the job site for repairs and to retrieve parts · Listens and understands customer complaints, quotes and explains repair costs, and schedules appointments with customers while providing clear communications · Disassembles, inspects, determines parts required, and reassembles to factory specifications within TRGs · Provides quality control/assurance inspections of completed tasks to include road testing · Uses computers and related software to assist in diagnosing and reprograming engines · Completes documentation for service reports, timecards, parts requisition and returns · Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins · Operates equipment and vehicles with possession of all necessary licenses and certificates · Adheres to contamination control and HAZMAT rules and regulations · Maintains all company equipment, tools, and vehicles in a good, clean, and working order · Orders parts needed to complete repairs and travels to pick-up · Completes and files documentation necessary to justify billing · Communicates job progress to supervisor and customers as needed · Responds to customer needs after hours when needed · Ability to learn and navigate various software for all makes · Works overtime as required by workload and customers' needs · Projects professionalism with both internal and external customers, including personal appearance · Completes all assigned Technician Training Path courses and safety training · Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards · Requires regular and punctual employee attendance · Performs other duties as assigned Knowledge, Skills, and Abilities: · Knowledge and ability to explain how various systems function on trucks and trailers · General knowledge of equipment and tools, including their designs, uses, repair, and maintenance · Knowledge and proficiency with current computer software, related hardware, and On-Highway Truck electronic systems diagnostic tooling · Operation and control skills of On-Highway Trucks & Trailers · Problem-solving and troubleshooting skills · Verbal and written communication skills · Exceptional skills in customer service · Excellent time management and organizational skills · Ability to follow logical troubleshooting procedures · Ability to work independently and as part of a team · Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair · Ability to work independently and as part of a team · Ability to be self-starting and self-motivated · Ability to operate an On-Highway Truck on public roads · Ability to make precisely coordinated movements of the fingers of one or both hands in order to grasp, manipulate, or assemble very small objects · Ability to read, write, and understand information · Ability to listen to and understand information and ideas presented through spoken words and sentences Education and Experience: · High school diploma or equivalent, accreditation from a technical school or an applicable skilled trades program required · At least two years of experience required, three or more preferred · CDL - Class A or B required · ASE Certifications preferred · Ability to complete HOLT's VBL Classes, model HOLT's VBL Culture, and successfully apply the tools · Safety Training and task training required Supervisory Responsibilities: · None Travel: · Travel up to 40% and overnight travel may be required Additional Requirements: · Must have a clean driving record Physical Requirements: · Significant amount of time sitting, standing, walking, kneeling, crouching, stooping, crawling, climbing, and reaching · Constant movement and use of hands, this position requires good manual dexterity · Communicates with customers, service managers, and co-workers · Routinely reacts to visual, auditory, and other signals including alarms and instructions, and is required to visually inspect work · Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue · Be able to maneuver safely and work underneath equipment · Frequently lifts and moves materials and equipment up to 70 lbs. · Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment Work Environment: · Frequently works outdoors around moving mechanical parts and exposed to weather extremes that include inclement weather, heat, cold, and humidity · Exposure to minor burns, cuts, bites, or stings · Exposure to hazardous conditions and contaminants · Exposure to small quantities of chemicals, dust, steam, high-pressure water and high speed rotating equipment · Works in extremely bright or inadequate lighting · Exposure to high noise levels · Works in an enclosed vehicle or equipment · Requires wearing common protective or safety equipment Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

Holt CAT is the largest Caterpillar dealership of heavy equipment in the United States. We have a full-time, Heavy Equipment - Field Service Technician position available at our Anna, Texas location. This mechanic position is responsible for providing face-to-face customer service located at an off-site location and is responsible for inspecting, troubleshooting, and repairs of diesel-powered heavy equipment and/or related equipment or components, following established procedures and guidelines. What can HOLT offer you? A competitive salary, front-loaded PTO, 401k matching plus a profit-sharing plan, comprehensive health care benefits, tuition reimbursement, wellness rewards, gym discount, an amazing employee development program with a department devoted to your professional development allowing you to grow your skills and build your competencies to prepare you for future opportunities at HOLT, and much more! T Education and Experience: No Less than 4 (Four) years of diesel-powered heavy equipment repair experience in a field environment preferred CATERPILLAR Dirt Machinery Experience Required Ability to troubleshoot, diagnose, and repair equipment using electronic and manual equipment to determine failure. Able to document all work orders properly Must be able to troubleshoot and diagnose Tier 4 systems. Must b able to troubleshoot and diagnose EGR systems MSHA certification preferred Air conditioning certification preferred Crane/Rigger certifications preferred High school diploma or equivalent preferred Graduation from a diesel technology program preferred Additional Requirements: Valid Driver's license required Ability to obtain a valid Commercial Driver's License (CDL) and must have an acceptable driving record Must have all required mechanic hand and pneumatic tools (metric/standard) Travel required with a possibility of an overnight stay Essential Functions: Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards Performs advanced repairs and advanced troubleshooting offsite with minimal supervision Performs advanced troubleshooting and advanced diagnoses of equipment malfunctions and failures Removes and installs parts, disassembles and assembles basic components Tests, makes adjustments and verifies proper operation of all repairs and adjustments Prepares and completes all job-related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job Operates equipment and vehicles with possession of all necessary licenses and certificates Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation Adheres to contamination control and HAZMAT rules and regulations Maintains all company equipment, tools, and vehicle in a good, clean, and working order Communicates job progress to supervisor and customer as needed Completes assigned jobs and task to meet flat rate time and re-work standards Works overtime as required by workload and customers' needs Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower level Technicians Requires regular and punctual employee attendance Performs other duties as assigned Knowledge, Skills, and Abilities: Knowledge of safe work procedures and practices Moderate to Expert knowledge of equipment and tools, including their designs, uses, repair, and maintenance Moderate to Expert knowledge of hydraulics, transmissions, engines, undercarriage, and electrical Proficient with current computer software, related hardware, and basic knowledge of machine electronic systems Exceptional skills in customer service Advanced diagnostic and troubleshooting skills, Knowledge of CAT ET and CAT SiS 2.0 preferred Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources Operation and control skills of equipment or systems Equipment selection skills to determine the kind of tools and equipment needed to do a job Ability to communicate clearly and effectively, both verbally and in writing Ability to operate a crane and forklift, and obtain required certifications/licenses Ability to meet deadlines and work under fast-paced, time-constraining circumstances Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects Physical Requirements: Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue Frequently moves materials or equipment weighing up to 80 pounds Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina Ascends/descends with gradual or continuous progress by oneself, using both hands and feet, and climb up and down ladders and/or equipment Be able to maneuver safely and work underneath equipment Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work #LI-HCT LI-JH1 #ZR#JH #CAT #Caterpillar #HOLTCAT #heavyequipment #dozer #excavator #motorgrader #scrapper #skidsteer #loader

Job Summary: Provides exceptional customer service while inspecting, repairing, and providing maintenance to trucks, trailers, and attachments for On-Highway vehicles. The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development. Essential Functions: Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission Troubleshoots and repairs On-Highway trucks both Cat and OEM Travels to and from the job site and travels to retrieve parts Listens and understands customer complaints, quotes and explains repair costs, and schedules appointments with customers while providing clear communications Orders parts needed to complete repairs Completes and files documentation necessary to justify billing Responds to customer needs after hours when needed Maintains a P Factor of 110% or greater Maintains less than .5% rework for years total sales Troubleshoots and diagnoses engine malfunctions and failures Performs engine and related equipment repairs on trucks and trailers Disassembles, inspects, determines parts required, and reassembles to factory specifications within TRGs Provides quality control/assurance inspections of completed tasks to include road testing Uses computers and related software to assist in diagnosing and reprograming engines Completes documentation for service reports, timecards, parts requisition and returns Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins Operates equipment and vehicles with possession of all necessary licenses and certificates Adheres to contamination control and HAZMAT rules and regulations Maintains all company equipment, tools, and vehicle in a good, clean, and working order Communicates job progress to supervisor and customer as needed Works overtime as required by workload and customers' needs Projects professionalism with both internal and external customers, including personal appearance Acts as a mentor and coach to lower level Technicians Completes all assigned Technician Training Path courses and safety training Requires regular and punctual employee attendance Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards Performs other duties as assigned Knowledge, Skills, and Abilities: Knowledge and ability to explain how various systems function on trucks and trailers Knowledge of equipment and tools, including their designs, uses, repair, and maintenance Knowledge and proficiency with current computer software, related hardware, and On-Highway Truck electronic systems diagnostic tooling Operation and control skills of On-Highway Trucks & Trailers Problem-solving and troubleshooting skills Verbal communication skills Exceptional skills in customer service Excellent time management and organizational skills Ability to learn and navigate various software for both CAT and OEM Ability to make precisely coordinated movements of the fingers of one or both hands in order to grasp, manipulate, or assemble very small objects Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair & overhead crane Ability to follow logical troubleshooting procedures Ability to operate a conventional forklift Ability to work independently and as part of a team Ability to be self-starting and motivated Ability to operate an On-Highway Truck on public roads Ability to read, write, and understand information Ability to listen to and understand information and ideas presented through spoken words and sentences Education and Experience: High school diploma or equivalent, accreditation from a technical school or an applicable skilled trades program required Five or more years experience required CDL - Class A or B required or must be able to obtain ASE Certifications preferred Experience leading/mentoring preferred Has met HDSI requirements for preceding Technician levels; Ability to model and teach Holt's VBL Culture On-going Safety Training required Supervisory Responsibilities: None Travel: Travel up to 40% and overnight travel may be required Additional Requirements: Must own and maintain the necessary tools to efficiently perform the job Must have a clean driving record Physical Requirements: Significant amount of time sitting, standing, walking, kneeling, crouching, stooping, crawling, climbing, and reaching Constant movement and use of hands, this position requires good manual dexterity Communicates with customers, service managers, and co-workers Constantly reacts to visual, auditory, and other signals while performing the job Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue Frequently lifts and moves materials and equipment up to 70 lbs. Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment Work Environment: Frequently works outdoors around moving mechanical parts and exposed to weather extremes that include inclement weather, heat, cold, and humidity Exposure to minor burns, cuts, bites, or stings Exposure to hazardous conditions and contaminants Works in extremely bright or inadequate lighting Exposure to high noise levels Works in an enclosed vehicle or equipment Requires wearing common protective or safety equipment Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed. #LI-HTC

Job Summary: The Field Service Technician I provides face-to-face customer service located at an off-site location and is responsible for minor troubleshooting, diagnosing, repairing, and reconditioning of various light and heavy industrial rental equipment. The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources;3) Participate in ongoing self-development. Essential Functions: Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards Performs minor repairs and minimal troubleshooting offsite with minimal supervision Performs minor troubleshooting and minimal diagnoses of equipment malfunctions and failures Removes and install parts, disassembles and assembles basic components Tests, makes adjustments, and verifies proper operation of all repairs and adjustments Prepares and completes all job related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job Operates equipment and vehicles with possession of all necessary licenses and certificates Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation Adheres to contamination control and HAZMAT rules and regulations Maintains all company equipment, tools, and vehicle in a good, clean, and working order Communicate job progress to supervisor and customer as needed Completes assigned jobs and tasks to meet flat rate time and re-work standards Works overtime as required by workload and customers' needs Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower-level Technian Requires regular and punctual employee attendance Performs other duties as assigned Knowledge, Skills, and Abilities: Knowledge of safe work procedures and practices Basic knowledge of equipment and tools, including their designs, uses, repair, and maintenance Basic knowledge of hydraulics, transmissions, engines, undercarriage, and electrical Demonstrates proficiency with current computer software, related hardware, and basic knowledge of machine electronic systems Exceptional skills in customer service Basic diagnostic and troubleshooting skills Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources Operation and control skills of equipment or systems Equipment selection skills to determine the kind of tools and equipment needed to do a job Ability to communicate clearly and effectively, both verbally and in writing Ability to operate a crane and forklift, and obtain required certifications/licenses Ability to meet deadlines and work under fast-paced, time-constraining circumstances Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects Education and Experience: More than one year of industrial equipment experience required; two or more years preferred High school diploma or equivalent preferred MSHA certification preferred Air conditioning certification preferred Crane/Rigger certifications preferred Supervisory Responsibilities: None Travel: Travel required with a possibility of an overnight stay Additional Requirements: Valid Driver's license required Ability to obtain a valid Commercial Driver's License (CDL) and must have an acceptable driving record Must own required tools to perform repairs Physical Requirements: Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue Frequently moves materials or equipment weighing up to 80 lb Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment Be able to maneuver safely and work underneath equipment Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work Work Environment: Requires wearing common protective or safety equipment Regularly works outdoors around moving mechanical parts and noise level may be loud at times May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment Required to perform work in cramped spaces and/or high places Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed. #LI-HIR

Holt CAT is the largest Caterpillar dealer of heavy equipment in the United States and we are seeking an experienced heavy equipment field service technician in the Georgetown, Texas area. This position is responsible for performing high-quality field service repair work on heavy equipment to respond to customer needs in a positive, caring, and timely manner and to ensure maximum value for work performed. Must be able to obtain a CDL and pass a DOT Physical. Essential Functions: Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards Performs moderate to complex repairs and minimal troubleshooting offsite with minimal supervision Performs moderate to complex troubleshooting and minimal diagnoses of equipment malfunctions and failures Removes and installs parts, disassembles and assembles components to CAT specifications Tests make adjustments and verify the proper operation of all repairs and adjustments Prepares and completes all job-related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete the job Operates equipment and vehicles with possession of all necessary licenses and certificates Maintains service vehicle inspection records, daily inspections, and driver logs as required by the Department of Transportation Adheres to contamination control and HAZMAT rules and regulations Maintains all company equipment, tools, and the vehicle in good, clean, and working order Communicate job progress to supervisor and customer as needed Completes assigned jobs and tasks to meet flat rate time and re-work standards Works overtime as required by workload and customers' needs Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower-level Technicians Requires regular and punctual employee attendance Performs other duties as assigned Qualifications: A qualified candidate must have the following skills or abilities: Troubleshoot and perform complex repairs correctly in the field such as pumps, hydraulic, engine, transmissions, HVAC, and electrical issues and repairs. At least 3 years of field or shop service tech troubleshooting and repair skills of heavy equipment such as dozers, backhoes, front-end loaders, excavators, etc. Excellent customer service skills. Must be able to effectively communicate, both written and verbal, with customers and employees in a professional manner. Must have their own tools. Ability to be productive by working efficiently and effectively with a high energy level. Ability to work with limited supervision. Must have a valid driver's license and safe driving history. Must be able to work required hours. CDL - Class B required or must be obtained within 90 days of employment. How to Apply: If you are interested in the position, please complete our online application by applying directly on our website at ******************************* We also provide excellent benefits such as medical, dental, vision, life insurance, 401K plan, vacation, and holiday pay. HOLT CAT (and related entities) is an Equal Opportunity and Affirmative Action employer. It is our practice to provide equal employment and advancement opportunities to all individuals. All employment decisions at HOLT CAT and related entities will be made on merit, qualifications, and abilities. It is the policy and commitment of HOLT CAT and related entities to ensure equal opportunity is provided in all employment opportunities and practices, regardless of race, color, religion, age, marital status, sex, sexual orientation, gender identity, genetic information, national origin, veteran status, disability, or any other characteristic protected by law. Please view Equal Employment Opportunity Posters provided by OFCCP on our website.

Holt CAT is the largest Caterpillar dealership of heavy equipment in the United States. We have a full-time, Electrical Power Generator - Field Service Tech position available at our Irving, Texas location. The hours of the position are Monday-Friday from 7 AM to 4 PM. Possible overtime, including weekends. Daily travel and overnight travel are required throughout Texas. Job Description : This position is responsible for providing troubleshooting and high-quality repair service on power generation, gas and diesel engines, and ATS (Automatic Transfer Switches), to respond to customers, needs in a positive, safe, and timely manner to ensure maximum value for work performed. What can HOLT CAT offer you? A competitive salary, commensurate with your experience and competencies. A comprehensive and robust benefits program that includes complete health care, 401(k) matching & Profit-Sharing plan (ROTH and traditional), paid holidays, and a front-loaded PTO program. A Tuition Reimbursement program to support the pursuit of accredited college courses. An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT. Qualifications: A qualified candidate must have the following skills or abilities: At least 5 years of field or shop service tech troubleshooting and repair skills of Electrical Power and Generator - experience required. At least 5 years of field or shop service tech troubleshooting and repair skills of Natural Gas and Diesel Engine - experience required. At least 5 years of field or shop service tech troubleshooting and repair skills of ATS (Automatic Transfer Switches) - experience required. Excellent customer service skills. Must be able to effectively communicate, both written and verbal, with customers and employees in a professional manner. Must have own tools for both electrical and mechanical. Must have a valid Texas driver's license. Must have a safe driving history. No major infractions. Must pass a DOT Physical and maintain a medical card Ability to be productive by working efficiently and effectively with a high energy level. Ability to work with limited supervision. Must be able to work Monday-Friday from 7 AM - 5 PM, and overtime as required. Must be on-call two weeks out of the month. Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed. #LI-HCT

The Compact Construction Equipment Field Service Technician provides face-to-face customer service located at an off-site location and is responsible for troubleshooting, diagnosing, repairing, and reconditioning various compact construction equipment. The territory covered will be a central area of the Dallas/Fort Worth Metroplex. Essential Functions: Performs minor to moderate repairs and minimal troubleshooting offsite with minimal supervision Performs minor to moderate troubleshooting and diagnoses of equipment malfunctions and failures Removes and install parts, disassembles and assembles basic components Tests and verifies proper operation of all repairs Prepares and completes all job-related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete the job Operates equipment and vehicles with possession of all necessary licenses and certificates Maintains service vehicle inspection records, daily inspections, and driver logs as required by the Department of Transportation Adheres to contamination control and HAZMAT rules and regulations Maintains all company equipment, tools, and the vehicle in a good, clean, and working order Communicates job progress to supervisor and customer as needed Completes assigned jobs and task to meet flat rate time and re-work standards Works overtime as required by workload and customers' needs Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower level Technicians Requires regular and punctual employee attendance Performs other duties as assigned Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards Knowledge, Skills, and Abilities: Moderate knowledge of hydraulics, transmissions, engines, undercarriage, and electrical Moderate knowledge of how to diagnose and troubleshoot electrical, hydraulic, and mechanical components Knowledge of safe work procedures and practices Basic knowledge of equipment and tools, including their designs, uses, repair, and maintenance Demonstrates proficiency with current computer software, related hardware, and basic knowledge of machine electronic systems Exceptional skills in customer service Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources Operation and control skills of equipment or systems Equipment selection skills to determine the kind of tools and equipment needed to do a job Ability to communicate clearly and effectively, both verbally and in writing Ability to operate a crane and forklift, and obtain required certifications/licenses Ability to meet deadlines and work under fast-paced, time constraining circumstances Ability to operate hand tools, power tools, pneumatic tools, and equipment used in the mechanical repair The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects Education and Experience: More than one year of compact construction equipment experience required; three or more years preferred High school diploma or equivalent preferred MSHA certification preferred Air conditioning certification preferred Crane/Rigger certifications preferred Travel: Travel required with the possibility of an overnight stay Additional Requirements: Valid Driver's license required Must have an acceptable driving record Must own required tools to perform repairs Physical Requirements: Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue Frequently moves materials or equipment weighing up to 80 lb Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment Be able to maneuver safely and work underneath equipment Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work Work Environment: Requires wearing common protective or safety equipment Regularly works outdoors around moving mechanical parts and noise level may be loud at times May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment Required to perform work in cramped spaces and/or high places How to Apply: If you are interested in the position, please complete our online application by applying directly on our website at ************************ We also provide excellent benefits such as medical, dental, vision, life insurance, 401K plan, vacation, and holiday pay. HOLT CAT (and related entities) is an Equal Opportunity and Affirmative Action employer. It is our practice to provide equal employment and advancement opportunities to all individuals. All employment decisions at HOLT CAT and related entities will be made on merit, qualifications, and abilities. It is the policy and commitment of HOLT CAT and related entities to ensure equal opportunity is provided in all employment opportunities and practices, regardless of race, color, religion, age, marital status, sex, sexual orientation, gender identity, genetic information, national origin, veteran status, disability, or any other characteristic protected by law. Please view Equal Employment Opportunity Posters provided by OFCCP on our website.

Job Description: This position is responsible for providing high-quality rebuilds and repairs on heavy equipment and commercial engines (natural gas or diesel) in a field environment, responding to customer needs in a positive, caring, and timely manner, and ensuring maximum value for work performed. This position requires an energetic individual who can work alone with minimal supervision. Qualifications: A qualified candidate must have the following skills or abilities: Must be able to troubleshoot and repair Industrial Engines in a field environment. Must have steady Employment Diesel Technology Schooling preferred Excellent customer service skills. Must be able to effectively communicate, both written and verbal, with customers and employees in a professional manner. Must build and maintain strong customer service relationships Must have their own tools. (Up to 3/4 inch drive metric and standard) Must take pride in maintaining the highest standards of quality, yet capable of adhering to time requirement limitations Ability to be productive by working efficiently and effectively with a high energy level. Ability to work with limited supervision and able to work in a team atmosphere Ability to frequently Reach, Bend, Walk, etc. Must be able to Lift 60lbs approximately 15 times a day Able to stand and walk for extended periods. Excellent attention to detail and results-oriented. Excellent attendance required. Able to work overtime as needed to meet customer demand. Work Environment: Requires wearing common protective or safety equipment Regularly works outdoors around moving mechanical parts and noise level may be loud at times May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment Required to perform work in cramped spaces and/or high places Travel: Must be able to travel daily and overnight travel. Driver License And Certifications Valid driver's license required Class A CDL is preferred Must have a safe driving history Must be able to pass a DOT Physical Crane rigger certifications preferred. Education High school diploma or equivalent preferred Diesel technology education preferred Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed. #LI-HCT

Job Summary: The Field Service Technician 1 provides face-to-face customer service located at an off-site location and is responsible for minor troubleshooting, diagnosing, repairing, and reconditioning of various light and heavy industrial rental equipment. The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources;3) Participate in ongoing self-development. Essential Functions: Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards Performs minor repairs and minimal troubleshooting offsite with minimal supervision Performs minor troubleshooting and minimal diagnoses of equipment malfunctions and failures Removes and install parts, disassembles and assembles basic components Tests, makes adjustments, and verifies proper operation of all repairs and adjustments Prepares and completes all job related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job Operates equipment and vehicles with possession of all necessary licenses and certificates Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation Adheres to contamination control and HAZMAT rules and regulations Maintains all company equipment, tools, and vehicle in a good, clean, and working order Communicate job progress to supervisor and customer as needed Completes assigned jobs and tasks to meet flat rate time and re-work standards Works overtime as required by workload and customers' needs Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower-level Technian Requires regular and punctual employee attendance Performs other duties as assigned Knowledge, Skills, and Abilities: Knowledge of safe work procedures and practices Basic knowledge of equipment and tools, including their designs, uses, repair, and maintenance Basic knowledge of hydraulics, transmissions, engines, undercarriage, and electrical Demonstrates proficiency with current computer software, related hardware, and basic knowledge of machine electronic systems Exceptional skills in customer service Basic diagnostic and troubleshooting skills Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources Operation and control skills of equipment or systems Equipment selection skills to determine the kind of tools and equipment needed to do a job Ability to communicate clearly and effectively, both verbally and in writing Ability to operate a crane and forklift, and obtain required certifications/licenses Ability to meet deadlines and work under fast-paced, time-constraining circumstances Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects Education and Experience: More than one year of industrial equipment experience required; two or more years preferred High school diploma or equivalent preferred MSHA certification preferred Air conditioning certification preferred Crane/Rigger certifications preferred Supervisory Responsibilities: None Travel: Travel required with a possibility of an overnight stay Additional Requirements: Valid Driver's license required Ability to obtain a valid Commercial Driver's License (CDL) and must have an acceptable driving record Must own required tools to perform repairs Physical Requirements: Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue Frequently moves materials or equipment weighing up to 80 lb Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment Be able to maneuver safely and work underneath equipment Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work Work Environment: Requires wearing common protective or safety equipment Regularly works outdoors around moving mechanical parts and noise level may be loud at times May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment Required to perform work in cramped spaces and/or high places Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed. #LI-HIR