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Become A Home Advisor

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Working As A Home Advisor

  • Getting Information
  • Interacting With Computers
  • Communicating with Persons Outside Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $32,802

    Average Salary

What Does A Home Advisor Do At Amber Mechanical Contractors, Inc.

* Drive new sales for the company in a professional manner consistent with the company’s integrity and customer-care standards
* Sell on Value; not price: Inform customers of all special promotions, the benefits of high efficiency equipment and optional equipment and products
* Refine sales skills and improve sales process to increase closing rates and shorten sales cycles4
* Keep appointments with customers as scheduled
* Ask customers for permission to stake a job site sign when the job is sold6
* Offer financing on all proposals
* Present a proposal at the time of the first call if possible, always present the proposal in person, never mail or fax this to the customer
* Greet and assist all walk-in customers, establish an appointment to view their home and present proposal
* Give sales presentations, as outlined in company selling process, use company presentation book
* Return to completed jobs for quality checks, ask for referrals and hang door hangers, pick up yard sign
* Turn in all required paperwork to the Sales Coordinator within 24 hours of the customer signing the contract
* This includes a picture of the job and all necessary notes, drawings etc., to adequately communicate the job to the operations department
* Follow company procedures for generating referrals
* Be available to answer questions that may arise
* Confirm the Install Crew is fully informed of customer and job requirements related to the install
* Follow up as need to ensure complete customer satisfaction and high quality
* Participate in weekly sales meetings 16
* Complete required sales reporting as directed17
* Must demonstrate learning-retention and field-level application of knowledge and skills attained from all sales training provided
* Other duties as assigned

What Does A Home Advisor Do At Gold Medal Service

* Work with the team: You stay in contact with your supervisor and your team to make sure the work orders are completed efficiently – everyone pitches in because it’s ultimately about serving the customer.
* Become a trusted professional: You work directly with customers to help them choose the right Acrylic Bath solution for their family.
* Customers trust your guidance and expertise

What Does A Home Advisor Do At Magnolia Companies

* Follow-up on pre-set qualified leads
* Utilizes applicable sales tools effectively to plan and document progress as well as increase business opportunity in accounts
* Strong focus on customer service and a commitment to integrity
* Recommending/Selling high value air conditioning, heating and energy conservation products

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How To Become A Home Advisor

Customer service representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

Education

Customer service representatives typically need a high school diploma.

Training

Customer service representatives usually receive short-term on-the-job training, lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn more complicated financial regulations.

General customer-service training may focus on procedures for answering questions, information about a company’s products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

Licenses, Certifications, and Registrations

Customer service representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written exam. Some employers and organizations may provide training for these exams.

Important Qualities

Communication skills. Customer service representatives must be able to provide information in writing, by phone, or in person so that customers can understand them.

Customer-service skills. Representatives help companies retain customers by answering their questions and complaints in a helpful and professional manner.

Interpersonal skills. Representatives should be able to create positive interactions with customers.

Listening skills. Representatives must listen carefully and understand a customer’s situation in order to assist them.

Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.

Problem-solving skills. Representatives must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

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Home Advisor jobs

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Home Advisor Demographics

Gender

  • Male

    54.3%
  • Female

    44.0%
  • Unknown

    1.7%

Ethnicity

  • White

    80.2%
  • Hispanic or Latino

    10.6%
  • Asian

    6.4%
  • Unknown

    2.3%
  • Black or African American

    0.4%
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Languages Spoken

  • Spanish

    52.4%
  • Japanese

    11.1%
  • Chinese

    4.8%
  • French

    4.8%
  • Mandarin

    4.8%
  • Portuguese

    3.2%
  • German

    3.2%
  • Hindi

    3.2%
  • Ukrainian

    1.6%
  • Dakota

    1.6%
  • Cantonese

    1.6%
  • Urdu

    1.6%
  • Carrier

    1.6%
  • Arabic

    1.6%
  • Italian

    1.6%
  • Russian

    1.6%
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Home Advisor

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Home Advisor Education

Home Advisor

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Top Skills for A Home Advisor

MultipleApplicationsIOSProductsIOSDevicesMacOSXHardwareIssuesAppleProductsIphoneTroubleshootCustomerSatisfactionChatApplecareMacbookProAccountSecurityWindowsCPUPhoneCallsCommunicationSkillsTechnicalExpertiseCustomerSupportMultitask

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Top Home Advisor Skills

  1. Multiple Applications
  2. IOS Products
  3. IOS Devices
You can check out examples of real life uses of top skills on resumes here:
  • Demonstrated ability to manage multiple applications running at the same time while assisting the customer
  • Provided customer with excellent customer service and technical support for all iOS products.
  • Support customers with setup of new computers, iOS devices and Beats products.
  • Provided technical support for Mac OS X end users with email, printer, network connectivity issues, and etc.
  • Set up repair/replacement orders for customers with hardware issues.

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