What does a home advisor do?
A Home Advisor's task is to develop a business system infrastructure to provide a pathway for the growth of executives, mid-management, and staff for a management consulting company. Home Advisors adapt to various communication styles for troubleshooting, which depends on the customers' technology level. They evaluate customer communications and elevate customer or client concerns to the proper department. They also demonstrate flexibility to varying communication styles and modify the approach to accommodate others' needs.
Home advisor responsibilities
Here are examples of responsibilities from real home advisor resumes:
- Manage lead pipeline daily and accurately record in CRM to insure family info and status as well as accurate sales forecast.
- Manage pipeline & proprietary CRM to ensure current/evolving family information and status
- Instruct and supervise HHA's.
- Create numerous SLA's, mail pieces, referral plans and sign on bonuses plans.
- Provide troubleshooting and customer resolution for customers in iPads, iPods, iPhones, iOS, and CPU.
- Schedule training for staff members and enforce best practices (CPR, first aid, client rights etc .).
- Process caregiver/attendant payroll on a biweekly basis.
- Develop customized corporate compliance programs for Medicare providers.
- Develop an understanding of VPN networks and configuration techniques.
- Analyze and determine program eligibility base on Medicare requirements.
- Maintain payroll and ensure accuracy of attendance for hire attendants.
- Identify and evaluate technology and IP acquisition opportunities for corporate diversification.
- Implement security devices on customers network according to their specification and change control windows.
- Pre-Qualify local manufacturers base on quality audits utilizing ISO standards and to ensure conformance with material specifications.
- Construct business system infrastructure providing the pathway to grow executive, mid-management, and customer facing staff for management consulting firm.
Home advisor skills and personality traits
We calculated that 20% of Home Advisors are proficient in Windows, Product Knowledge, and Customer Service. They’re also known for soft skills such as Listening skills, Problem-solving skills, and Speaking skills.
We break down the percentage of Home Advisors that have these skills listed on their resume here:
- Windows, 20%
Resolved software related issues regarding iTunes for Windows and Mac OS.
- Product Knowledge, 17%
Provided product knowledge, expertise, report, and recommendations based on probing and active listening.
- Customer Service, 9%
Demonstrated effective management, communication, customer relations, presentation, and closing skills to provide exceptional customer service.
- Phone Calls, 5%
Followed up phone calls with carefully constructed emails detailing phone call and additional information promised during the call.
- Technical Support Calls, 5%
Processed an average of 30-40 inbound and outbound technical support calls per day.
- HVAC, 4%
Provided Support and technical explanations of HVAC systems to customers in Residential and Commercial contexts.
"windows," "product knowledge," and "customer service" are among the most common skills that home advisors use at work. You can find even more home advisor responsibilities below, including:
Listening skills. The most essential soft skill for a home advisor to carry out their responsibilities is listening skills. This skill is important for the role because "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation." Additionally, a home advisor resume shows how their duties depend on listening skills: "provide telephone customer support for software and /or hardware issues multi-task and utilize active listening skills to diagnose issues"
Problem-solving skills. Another soft skill that's essential for fulfilling home advisor duties is problem-solving skills. The role rewards competence in this skill because "support workers must identify both simple and complex computer problems, analyze them, and solve them." According to a home advisor resume, here's how home advisors can utilize problem-solving skills in their job responsibilities: "surveyed homeowners to provide solutions for air quality issues in residential homes. "
Speaking skills. home advisors are also known for speaking skills, which are critical to their duties. You can see how this skill relates to home advisor responsibilities, because "support workers must describe the solutions to computer problems in a way that a nontechnical person can understand." A home advisor resume example shows how speaking skills is used in the workplace: "answer phone calls and demonstrate customer service and speaking skills over the phone. "
Writing skills. For certain home advisor responsibilities to be completed, the job requires competence in "writing skills." The day-to-day duties of a home advisor rely on this skill, as "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." For example, this snippet was taken directly from a resume about how this skill applies to what home advisors do: "provided technical expertise to attorney regarding disclosed devices assisted in writing patent specification, drawing figures, and drafting claims. "
Customer-service skills. A commonly-found skill in home advisor job descriptions, "customer-service skills" is essential to what home advisors do. Home advisor responsibilities rely on this skill because "computer support specialists must be patient and sympathetic." You can also see how home advisor duties rely on customer-service skills in this resume example: "offered customer support for products including but not limited to, iphone, ipad, macbook, and ipod"
The three companies that hire the most home advisors are:
- Conduent162 home advisors jobs
- JPMorgan Chase & Co.89 home advisors jobs
- J.P. Morgan74 home advisors jobs
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Compare different home advisors
Home advisor vs. Agricultural extension agent
A technical support agent specializes in providing computer and system support through calls and correspondence, ensuring optimal customer satisfaction. They are primarily responsible for assisting customers in troubleshooting and evaluating systems to figure out the cause of technical issues and talk them through its corresponding solution. Moreover, an agent must make follow-up calls to ensure that the problem no longer persists or forward them to higher authority personnel when necessary.
There are some key differences in the responsibilities of each position. For example, home advisor responsibilities require skills like "windows," "product knowledge," "customer service," and "phone calls." Meanwhile a typical agricultural extension agent has skills in areas such as "educational programs," "natural resources," "economic development," and "harvest." This difference in skills reveals the differences in what each career does.
Agricultural extension agents tend to reach higher levels of education than home advisors. In fact, agricultural extension agents are 11.0% more likely to graduate with a Master's Degree and 0.4% less likely to have a Doctoral Degree.Home advisor vs. Technical support agent
Each career also uses different skills, according to real home advisor resumes. While home advisor responsibilities can utilize skills like "windows," "product knowledge," "phone calls," and "world-class customer service," technical support agents use skills like "email clients," "technical support issues," "internet connectivity," and "mac."
In general, technical support agents achieve similar levels of education than home advisors. They're 2.8% less likely to obtain a Master's Degree while being 0.4% less likely to earn a Doctoral Degree.Home advisor vs. Agriculture consultant
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from home advisor resumes include skills like "windows," "product knowledge," "customer service," and "phone calls," whereas an agriculture consultant is more likely to list skills in "agricultural practices," "usda," "soil samples," and "agricultural technology. "
Agriculture consultants typically earn higher educational levels compared to home advisors. Specifically, they're 13.8% more likely to graduate with a Master's Degree, and 3.6% more likely to earn a Doctoral Degree.Home advisor vs. Cooperative extension agent
Types of home advisor
Updated January 8, 2025
