Home Bank jobs - 69 jobs

PURPOSE OF THE JOB This position is responsible for assisting the Banking Center Manager (BCM) in the overall daily operations of the branch office to include assisting in the development of the branch's financial objectives, delivering quality customer service and giving general operational guidance to the banking center staff. MAIN DUTIES OF THE JOB GENERAL Assist the BCM in ensuring that the financial objectives and customer services standards of the branch are met Promote a network with internal support areas and develop a cohesive working partnership with other lines of business - mortgage, commercial, etc. Assist the BCM with developing routines to maximize opportunities to deepen customer relationships Assist BCM with staff management duties including but not limited to recruitment, coaching/development, vacation and time sheet approvals Assist BCM with planning, organizing and controlling banking center activities, operations and quality control Assist BCM in creating action plan to solve for branch inefficiencies Responsible for generating, maintaining and servicing profitable business and retail customer relationships Responsible for the daily operations of the assigned banking center and ensuring all customer issues are resolved in a timely manner Ensure regulatory compliance standards are met Conduct and provide reporting on banking center audits and security equipment testing Communicate important and appropriate information to staff members on a timely basis Accountable for maximizing customer satisfaction and ensuring quality service standard are consistently delivered by staff Ensure adherence to Home Bank's policies and procedures by all staff Demonstrate an understanding of the banking center's overall performance Maintains a working knowledge of deposit and lending products and services offered by the bank with the ability to utilize systems in place for opening deposit accounts, processing loans, performing maintenance, and enrolling customers in various services Provide and maintain a professional, business-like atmosphere within the banking center Performs other duties as required or assigned by leadership STAFF DEVELOPMENT Establish an environment in which all branch employees work as a team to meet or exceed branch goals Ensure all branch employees follow policy and procedures and operate within the guidelines of Home Bank Assist BCM in coaching staff members on effective sales and service techniques by coaching to behaviors in the HOME referral/sales models to identify financial needs and promote the continued development of employees Assist BCM in holding staff accountable for follow through on development and action plans, as necessary Assist BCM with completion and delivery of performance evaluations as required by Home Bank WHAT WILL YOU NEED TO SUCCEED High School diploma or equivalent Three years or more of banking experience; previous teller, platform banker and lending experience highly preferred Good analytical and problem-solving skills including ability to diagnose, resolve or escalate a critical situation Ability to work expected Banking Center hours of operation including some Saturday (based on Market and location) Be self-directed/motivated with the ability work independently or as part of a team with little to no direct supervision Strong knowledge of daily branch, vault and ATM operations Receive and maintain a NMLS certification HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER GOOD CREDIT IS A MUST CREDIT REPORT IS REQUIRED FOR EMPLOYMENT

Due to the amazing growth and future projections of the Navigator Platform and the need to invest in ICONIC service for our valuable dealer partners, we are looking to backfill an open Principal Coordinator role. We are offering eligible agents an opportunity to become part of the Dealer Advocacy Team. A Dealer Advocacy Team Principal Coordinator manages inventory and activation escalations, aging cases, SLAs, and product/process roadblocks and improvements. **Responsibilities:** + Execute end to end Escalation management - investigate issues and apply root cause analysis (5 whys) and sound judgment to detect and mitigate product defects, dealer dissatisfaction, and follow through with areas of improvement + Respond promptly and professionally to internal and external customers + Perform pilot testing and active feedback for new business initiatives and updates + Apply effective time management skills to manage daily workload and escalations through effective Slack channel and email management, Tableau dashboard/s monitoring/action cycle, collaboration with peers/product/tech. + Utilize all available resources and P&P for executing effective onboarding and servicing across all case and task types + Establish and foster relationships with EDS vendors - web hosts and inventory aggregators + Investigate issues and apply root cause analysis (5 whys) and sound judgment to detect and mitigate product defects, dealer dissatisfaction, and follow through with areas of improvement + Exercise exceptional communication skills to optimize each contact with sales, external vendors, and dealer partners + Responsible for continuous improvement of job knowledge by exercising active listening and engagement + Establish and ensure compliance with departmental standards and processes to increase production and accommodate work volumes toward enhanced customer satisfaction + Participate in special projects and ad hoc requests as needed + Participate in and own daily team responsibilities **Work from Home Technology Requirements** + Secure home office environment that is free from background noise and distractions + Reliable private internet connection that is not supplied via cellular data or hotspot is required + A private network that is password protected where you have ownership or line of site sight to every device on the network + Internet service must be provided by Cable or Fiber Internet Service Providers (ISP) + Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions + ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred + To validate ISP speeds from a Chrome browser, go to *************** type Speed Test and run from the Google landing page + Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** This role is 100% work from home. We are unable to consider applicants who do not meet the required Capital One Work at Home compatible internet access or who live in the states of California, Hawaii, or US territories. Work from home U.S. based associates are not permitted to work internationally, outside of the continental United States (i.e. Hawaii or U.S. Territories), or California. **Job Level:** **Principal Coordinator** **Basic Qualifications:** + High School Diploma, GED, or Equivalent Certification + At least 3 years of Customer service or Call Center experience + At least 2 years of experience in auto finance + At least 1 year of experience using Google Suite or Microsoft Office **Preferred Qualifications:** + At least 3 years of experience in auto finance + At least 2 years of experience in Process Management + PMP, Lean, Agile or Six Sigma certification **At this time, Capital One will not sponsor a new applicant for employment authorization for this position.** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $56,800 - $64,800 for Principal Ops Prod Coor Plano, TX: $56,800 - $64,800 for Principal Ops Prod Coor Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

The Agency Closing Officer will be responsible to operate under limited supervision in performing activities related to overseeing and managing the operational aspects of Fannie Mae and Freddie Mac multifamily mortgage loan closings. Must be able to handle the pressure of a busy mortgage finance company and meet strict corporate and GSE regulatory deadlines while maintaining a high quality of service. Must have superior customer service skills, be detail oriented and self‐motivated. **Responsibilities:** ● Maintain close communication with customers, originators, third party vendors and underwriters to ensure proper and timely settlement. ● Send written requests or make phone calls to customers, attorneys and other third parties to obtain additional information as required. ● Review and apply new information received regarding investor and underwriting guidelines, company policies, processing procedures, etc. ● Verify underwriting and funding conditions are signed off prior to settlement. ● Ability to perform real estate tax and insurance escrow analysis for closing. ● Review title requirements for state specific mortgage attachments and /or state mortgage tax requirements. ● Work with insurance analyst to ensure borrower obtains required insurance coverage (casualty, liability, flood, wind, etc.) ● Gather and prepare information for completion of closing documents including 3rd party fees, payoffs and subordinations ● Confirm loan information in all bank and GSE delivery systems/portals are accurate. ● Review and work with closing counsel in the preparation and delivery of closing documents. ● Review final settlement statement and Disbursement Ledger for accuracy and compliance, including the verification of seller and lender credits, funds on deposit, and payoff of debt (if applicable). ● Follow up with closing/escrow agent to verify settlement of loan, disbursement of funds and advise of any problems or concerns. ● Meet established productivity levels and turnaround times as set by Manager. **Basic Qualifications:** + Bachelor's degree or Military experience + At least 3 years of Agency Commercial Mortgage Loan Closing experience **Preferred Qualifications:** + 4+ years of Agency Commercial Mortgage Loan Closing experience + 4+ years of experience in Salesforce **_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._** **\#CommOps** **_Capital One is open to hiring a Remote Employee for this opportunity._** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $122,100 - $139,400 for Agency Loan Admin Supervisor I McLean, VA: $134,400 - $153,300 for Agency Loan Admin Supervisor I New York, NY: $146,600 - $167,300 for Agency Loan Admin Supervisor I Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate and secure the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, data security and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager, Technical Writing - Data Security, you'll have the opportunity to be on the forefront of building this business and bring these tools to market. This experienced senior technical writer will bring a strategic approach to technical documentation that translates complex information into user-friendly content that enables successful onboarding and utilization of Databolt by customers, partners and internal stakeholders. This candidate will be responsible for creating various forms of customer-facing documentation, including user manuals, help files, system integration guides, API documentation, and FAQS . The candidate should be able to communicate complex information clearly and efficiently to both technical and non-technical audiences. **Responsibilities** + Create and implement documentation strategy within a cross-functional organization that supports documentation usability and innovation + Review documentation for consistency across processes through application of standards and style guides + Transform complex, technical material into clear and concise documentation that will be read by target audience members such as Engineers, Product Managers, Architects, and Senior Leadership. + Create technical documentation for APIs, SDKs and integrations + Translate complex ideas into understandable logical concepts using both architectural diagrams and supporting descriptions + Write in a formal technical writing style (for example, active voice, implied you, consistent tenses, etc.) + Conduct in-depth interviews with subject matter experts to fully understand the architecture or products + Collaborate with engineers, product managers and architects on a daily basis to develop, publish and maintain high quality customer-focused documentation + Rely upon metrics and other forms of data to understand the variation in utility of the content, identify areas in need of review, and to drive planning & prioritization + Develop Content that drives searchability for SEO and LLM optimization + Maintain and continuously update content management system(s) of documentation **Basic Qualifications:** + Bachelor's degree or military experience. + At least 10 years of experience writing technical documentation for software solutions + At least 3 years of experience with Markdown and Git ** ** **Preferred Qualifications:** + 5+ years experience working with documentation authoring tools, e.g., Hugo, GitBook, and Confluence. + Experience writing technical documentation for data security software + Skilled at transforming deeply technical content into clear, useful customer-focused materials + Ability to collaborate with developers to translate their content into easily understood documentation + Experience writing in an Agile software development process + Strong understanding of data management technologies and processes + 3+ years of experience with SDLC + 3+ years of experience in software development + 1+ year experience in a financial services industry + 3+ years experience working in an Agile environment **_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $140,600 - $160,400 for Sr Manager, Process Management Richmond, VA: $140,600 - $160,400 for Sr Manager, Process Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Requirements Skills/Experience/Education High School diploma or equivalent and 2-5 years of consumer banking experience. Platform and/or teller supervision and cash handling experience. Knowledge of Regulatory and Compliance Laws and ability to maintain confidentiality. Excellent customer service and written/oral communication skills. Understanding of sales management processes and the importance of profiling and cross-selling. Ability to multi-task, problem solve, mentor, delegate, and work independently or as a team. Skilled in applicable software applications and office equipment. Excellent attention to detail and ability to use Intranet/Internet to research and execute. Essential Mental & Physical Requirements Ability to travel if required to perform the essential job functions. Ability to work under stress and meet deadlines. Ability to read and interpret a document if required to perform the essential job functions. Prolonged periods of sitting at a desk and working on a computer may be required. Ability to lift/move/carry approximately 15 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division any “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Gulf Coast Bank & Trust Company and its subsidiaries is committed to a diverse and inclusive workforce. We are committed to equal employment opportunities without regard to race, color, genetic information, religion, sex, affectional or sexual orientation, gender identity or expression, age, marital status, military and veteran status, physical and mental disability, and any other characteristic protected by applicable law. We believe in attracting, retaining, and promoting quality talent and recognize that our diversity is critical to the success of the company.

PURPOSE OF THE JOB The Digital Banking & Payments Administrator plays a pivotal role in supporting the operational and compliance needs of our Digital Banking & Payments team. This position ensures accurate reporting, secure system access, and efficient administrative workflows across multiple banking platforms. MAIN DUTIES OF THE JOB Reporting & Metrics Compile and present department productivity and product usage statistics. Perform quarterly reporting for card networks and review invoices for billing accuracy. Risk Management & Compliance Ensure adherence to banking regulations, internal controls, and compliance standards (Reg E, Reg Z, PCI DSS, FFIEC, etc.). Support risk assessments, audits, and gap analyses; maintain audit readiness and support regulatory examinations. Process Improvement & Optimization Identify opportunities for process automation, workflow optimization, and system enhancements. Develop and revise department procedures and intranet resources to reflect best practices and regulatory changes. Incident Management & Response Assist with the development and testing of the Business Continuity and Disaster Recovery Plan. Provide support for critical functions during actual disaster recovery efforts to ensure continuity of critical digital banking functions. Access & Permissions Administer user access and permissions for banking applications. Additional Responsibilities Address support and research requests via phone, email, and service request systems. Assist with the completion of initiatives and projects that support the Digital Banking strategic vision, including bank integration projects. Perform additional tasks as needed. WHAT WILL YOU NEED TO SUCCEED Bachelor's degree in finance, Business Administration, or a related field, preferred Minimum of 1-2 years in banking or digital banking and payments operations. Basic knowledge of banking regulations. Strong analytical, communication, and problem-solving skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Ability to use good judgement and be discrete with confidential information. HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER GOOD CREDIT IS A MUST CREDIT REPORT IS REQUIRED FOR EMPLOYMENT

PURPOSE OF THE JOB This position is responsible for assisting the Banking Center Manager (BCM) and/or Assistant Banking Center Manager (ABCM) in the overall daily operations of the branch office to include assisting in the development of the branch's financial objectives, delivering quality customer service and giving general operational guidance to the banking center staff. MAIN DUTIES OF THE JOB GENERAL Assist BCM/ABCM in ensuring that the financial objectives and customer services standards of the branch are met Responsible for generating, maintaining and servicing profitable business and retail customer relationships Customer service requests, including but not limited to, new account opening, safe deposit transactions, wire transfers, maintaining account records and paperwork, debit card issuance, accepting loan applications, and assisting customers with inquiries and problems as needed. Process normal teller duties including processing daily teller work ensuring debits and credits balance in accordance with established policies and guidelines Cash handling, including but not limited to, counting, verifying and packaging of coins and currency, daily balancing of cash drawer, assisting with ATM balancing and replenishment Provide comprehensive, prompt, and efficient customer service in all transactions while ensuring that all federal and state compliance requirements are met Engage in conversations with customers in order to build relationships, determine financial needs and make recommendations and line of business referrals Contribute to banking center success by achieving assigned referral and sales goals Maintain a neat workstation/office and ensure that needed supplies are on hand and organized to present a professional environment Clear and effective verbal, written and interpersonal communication skills, with the ability to carry out instructions and speak clearly to customers and employees Operate as a mentor for newly hired/promoted team members in support of our Home Bank values Provide supervisory overrides as appropriate Perform other duties as required or assigned by leadership ADDITIONAL DUTIES Promote a network with internal support areas and develop a cohesive working partnership with other lines of business - mortgage, commercial, etc. Responsible for coordinating and developing procedures to maximize opportunities to cross-sell to customers from other lines of business Conduct and provide reporting on banking center audits and security equipment testing WHAT WILL YOU NEED TO SUCCEED High School diploma or equivalent Three years or more of banking experience; previous teller, platform banker and lending experience highly preferred Good analytical and problem-solving skills including ability to diagnose, resolve or escalate a critical situation Ability to work expected Banking Center hours of operation including some Saturday (based on Market and location) Be self-directed/motivated with the ability work independently or as part of a team with little to no direct supervision Strong knowledge of daily branch, vault and ATM operations Receive and maintain a NMLS certification HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER GOOD CREDIT IS A MUST CREDIT REPORT IS REQUIRED FOR EMPLO YMENT

Founded in Abbeville, LA in 1971, Gulf Coast Bank is known throughout Acadiana for getting to know our customers personally, and understanding their needs, as well as the needs of the community. Gulf Coast Bank has 9 locations across the Acadiana area and employs more than 120 people. As banking has changed through the years, Gulf Coast Bank has stayed on the cutting edge, while never losing sight of what makes our bank special: providing outstanding customer service and maintaining active involvement in the communities we serve. Position Summary Gulf Coast Bank is looking an experienced Financial Advisor based in the Acadiana Area area. The ideal candidate will be an established Financial Advisor who with a history of successfully acquiring, managing, and maintaining a book of business. This is a great opportunity for someone with an entrepreneurial spirit that wants to grow their business and take their career to the next level. Primary Responsibilities: New Business Development: Acquire new customers and continuously build on existing customers: Market services to new and existing clients by engaging in the community, giving seminars, attending business events and conferences and sponsoring community and charitable events. Communicate with other professionals, such as estate agents, lawyers, and valuers to develop reciprocal referral opportunities. Respond to prospective customer queries about financial planning and investments. The financial needs of clients are assessed, and a sound financial plan is designed to help them reach their financial objectives: Prepare financial strategy recommendations and make appropriate investment recommendations to current and potential customers based on individualized needs analysis and in-depth review of current financial circumstances and goals. Monitor and analyze clients' accounts, review investment reports, and determine if changes are needed to improve financial performance or to accommodate life changes. Manage and update client portfolios by completing a risk analysis for each client and taking measures to adjust portfolios, as necessary. Communicate with clients to update on potential investment opportunities, introduce new financial products, and recommend adjustments to the financial plan. Prepare and/or interpret financial document summaries, investment performance reports and income projections for clients. Monitor market trends and research available investment opportunities to determine suitability or best interest for clients' financial plans. Compliance: Meet the fiduciary duty and regulatory aspects of the role. Keep detailed records of the services provided. Maintain thorough knowledge of federal and state laws regarding investments, financial advice, and fees for financial services. What We Offer: Competitive Compensation Structure Full Medical, Dental, Vision Paid Vacation/Sick Leave/Holidays Support and overhead are paid by Gulf Coast Bank. The opportunity to find new clients through assigned branches' client base and referrals. Requirements: Bachelor's degree preferably in Business, Finance, Accounting, or related field. 5+ years of sales experience. 3+ years of related experience in investment sales, Brokerage/Insurance and/or Banking/Retail. Must currently possess Life, Health and Accident Insurance Licenses - fixed annuity and variable annuity and be in good standing. Must currently possess FINRA Investment License(s) - Series 7 and Series 66, or Series 7 with Series 63 and 65 and be in good standing. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth. This is an opportunity to be a crucial part of our growth. If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you. Key Responsibilities: + Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information. + Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations. + Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. + Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. + Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. + RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures. + Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. + Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. + Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture. + Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap. + Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable. Why Join Us: + Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers. + Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment. + Thought Leadership: Represent the company externally and contribute to industry best practices. + Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions. Basic Qualifications: + At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains. + At least 4 years in customer-facingroles, acting as a trusted advisor to senior security and IT leaders. + Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response. + Excellent written and verbal communicationskills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences. + Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail. + Ability to influence and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer Trust programs. + 3+ years experience with Third Party Risk Management programs. + Strong business acumen and the ability to translate complex technical concepts into business value. + Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks). _At this time, Capital One will not sponsor a new applicant for employment authorization for this position._ The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

PURPOSE OF THE JOB This position is primarily responsible for the operational processes related to Home Bank's electronic payment and treasury management products which includes ACH receiving and originating, wire transfers, bill payments, person to person payments, account analysis, ACH debit block, remote deposit capture, positive pay, insured cash sweeps and CDARS. Additionally, this position is also responsible for effectively communicating with customers and Home Bank partners to provide excellent customer service. MAIN DUTIES OF THE JOB Review and process ACH transactions including transaction research, returns, stop payments, prenotes, reclamations, fraud monitoring, account reconciliation duties and proper processing of customer disputes and adjustments in accordance with Regulations E and NACHA Operating Rules. Review and process all incoming and outgoing wire transfers, including draw downs, requested by commercial customers through business online, banking center staff or other divisions of Home Bank. Complete business online banking enrollment and maintenance forms including the setup of treasury management products including account analysis, ACH debit block, ACH origination, online wire transfers, remote deposit capture, positive pay, bill pay, insured cash sweeps and CDARS. Process all ACH originator files, over limits, returns and provide customer service. Process positive pay exceptions, file mapping templates and provide customer service. Process remote deposit capture over limits, returns and provide customer service including remote troubleshooting and scanner installations. Process online wire transfer over limits and provide customer service. Perform quality control reviews for business online banking enrollment and maintenance forms including the setup of treasury management products. Investigate issues and collaborate with appropriate Home Bank partners or third-party vendors to ensure issues are carefully reviewed, communicated, tracked and brought to closure. Respond to support requests received through the departments ticketing system related to electronic payments and treasury management products. Create new and revise existing department procedures and intranet resources for processes related to electronic payments. Research and compile department productivity and product usage volumes and other statistics for presentation to Management. Assist with the development and annual testing of Home Bank's Business Continuity and Disaster Recovery Plan. Perform additional tasks as needed within the department including bank integration projects. WHAT WILL YOU NEED TO SUCCEED Bachelor's degree in related business field preferred. A minimum of 1 year of banking experience or applicable experience in electronic payments and treasury management products. Exceptional customer service, organizational, interpersonal and communication skills. Excellent analytical and problem-solving skills including ability to diagnose, resolve or escalate a critical situation. Excellent computer skills; Microsoft Office Suite including Outlook, Teams, Word, and Excel. Ability to work independently with little or no supervision; self-directed and motivated. Ability to use good judgment and be discrete with confidential information. HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER GOOD CREDIT IS A MUST CREDIT REPORT IS REQUIRED FOR EMPLOYMENT

PURPOSE OF THE JOB This position is primarily responsible for the operational processes related to Home Bank's digital banking products which includes ATMs, debit and credit cards, online banking, mobile banking and digital wallets. Additionally, this position is also responsible for effectively communicating with customers and Home Bank partners to provide excellent customer service. MAIN DUTIES OF THE JOB Monitor currency usage and ATM statuses, performs account reconciliation duties, investigates ATM related disputes and works with third party vendors for repairs or failures. Maintain new and existing credit card accounts and perform processes including transaction research, card cancellations, limit changes, balance transfers, charge offs, travel exemptions, address and other file maintenance requests, fraud monitoring, payment processing, account reconciliation duties and customer service for VIP customers. Maintain new and existing debit card accounts and perform processes including transaction research, card cancellations, limit changes, travel exemptions, permanent card orders, fraud monitoring, account reconciliation duties and proper processing of customer disputes and adjustments in accordance with Regulation E, Visa and Accel Operating Rules. Review and input outgoing wire transfers including returns and drawdowns requested on behalf of commercial customers. Review and process image deposits made at Home Bank ATMs or through the Home Bank mobile apps. Perform quality control reviews for debit and credit card file maintenance. Investigate issues and collaborate with appropriate Home Bank partners or third-party vendors to ensure issues are carefully reviewed, communicated, tracked and brought to closure. Respond to support requests received through the departments ticketing system related to digital banking products. Create new and revise existing department procedures and intranet resources for processes related to digital banking. Research and compile department productivity and product usage volumes and other statistics for presentation to Management. Assist with the development and annual testing of Home Bank's Business Continuity and Disaster Recovery Plan. Perform additional tasks as needed within the department including bank integration projects WHAT WILL YOU NEED TO SUCCEED Bachelor's degree in related business field preferred. A minimum of 1 year of banking experience or applicable experience in digital banking products Exceptional customer service, organizational, interpersonal and communication skills. Excellent analytical and problem-solving skills including ability to diagnose, resolve or escalate a critical situation. Excellent computer skills; Microsoft Office Suite including Outlook, Teams, Word, and Excel. Ability to work independently with little or no supervision; self-directed and motivated. Ability to use good judgment and be discrete with confidential information. HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER GOOD CREDIT IS A MUST CREDIT REPORT IS REQUIRED FOR EMPLOYMENT

Capital One Shopping is looking for a Director, Travel, to join the Partnerships Team. In this role, you will be responsible for cultivating relationships with our key travel partners, ensuring their success in leveraging Capital One Ads' solutions. This client-facing position requires an individual with a strong understanding of product, data, and strategic account management to develop and implement customized solutions for our top travel merchants. You will serve as the primary liaison between our clients and internal teams. **Key Responsibilities Include:** + Partner with key external stakeholders, including C-suite level contacts, to foster and expand Capital One Ads' presence within the travel sector. + Utilize data and analytical methodologies to optimize and grow your assigned portfolio of travel accounts. + Educate, support, and train agencies, industry partners, and other stakeholders on Capital One Shopping's offerings. + Collaborate with Product, Revenue Management, and other internal teams to drive business growth. + Manage a broad portfolio of enterprise travel relationships, demonstrating the ability to influence and build consensus across multiple teams. + Create and deliver executive-level presentations and materials. **An ideal candidate will possess:** + Strong strategic, analytical, and data-analysis skills. + Demonstrated experience in strategic client-facing interactions (in-person, phone, email). + Excellent written and verbal communication skills. + Experience in identifying, creating, and building strategies to achieve organizational objectives. + Prior experience taking full ownership of client relationships and partnering with internal stakeholders to create customized solutions for partners to drive results. + A strong commitment to team culture, collaboration, and open communication. **Basic Qualifications** **:** + Bachelor's Degree or Military experience + At least 12 years of experience in strategic client-facing sales or account management roles in the travel industry + At least 8 years of experience managing, selling, and developing relationships with merchants in the travel industry + At least 8 years of experience reviewing or analyzing data **Preferred Qualifications** **:** + MBA + 10+ years of affiliate, enterprise sales, or performance marketing experience + 8+ years of leading high functioning Sales teams + Robust existing relationships and a comprehensive understanding of the Travel ecosystem, including key stakeholders and partners + Experience managing technical integrations **At this time, Capital One will not sponsor a new applicant for employment authorization for this position.** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $181,800 - $207,500 for Director, Capital One Ad Solutions Richmond, VA: $181,800 - $207,500 for Director, Capital One Ad Solutions Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

This is your opportunity to join Capital One's new, luxury vertical: Velocity Black. Within Capital One, the Velocity Black team is a leading digital concierge company that delivers travel, entertainment, shopping and dining offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment in one place, making it an integral part of customers' lives. The Product team reimagines the status quo and drives innovative, sustainable experiences through technology. As the Delivery Lead, you will leverage your strong organizational, communication, teamwork, and problem solving skills to deliver on highly strategic initiatives in close partnership with our Product Managers and BAs. You will also work cross functionally with our partner teams, including: Tech, Design, Marketing, Risk, Legal, and partners across Premium to bring our innovative features to market and manage large-scale marketing and product rollouts. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for. **What You'll Do:** + **Ultimate Answer:** Be the team member that can/will do whatever it takes to effectively remove blockers, move the program forward, and deliver value for customers and the business + **Coordination of execution:** Develop & maintain delivery execution plans. Track progress against timelines, risks to delivery. Be 'in-the-know' side by side with product, tech, design, marketing, and well managed conversations across teams to connect the dots and ensure things do not fall through the cracks. + **Dependency mapping, tracking, and resolution:** Develop & maintain dependency maps. Coordinate timelines w/ dependent teams independently. This may be across tech, product, design, marketing lane & well-managed partners. Be the 'quarterback of delivery' of the piece of intent once it is defined. + **Stakeholder management:** Have a constant pulse of the current state of affairs for their scope. Independently connect with relevant stakeholders to set expectations, problem solve issues, remove blockers, etc. Lead delivery prep meetings across our team and stakeholders , develop launch materials, and develop GNG materials. + **Status Tracking & Reporting:** Be able to both create & distribute systemized status reporting on delivery progress to Product & Tech LT, and also provide ad-hoc updates on specific areas of interest as needed. + **Steward of documentation:** Create structure for defining, executing, and maintaining system documentation that can be used to assist with onboarding, federation & contribution models, and intent launch plans. + **Steward of well-managed processes:** Track & champion well managed processes for both tech efforts as well as gathering, storing, & organizing documentation for well-managed partners (legal, risk, compliance). + **Testing Planning & Support:** Be comfortable working hands on with product & tech to execute test scenarios and provide lift for the dev & product teams. Own the testing documentation, ensuring necessary inputs are provided by SMEs, and keeping our team and partners on track to complete testing ahead of launches. **As the Delivery Lead, you will need:** + Exceptional communication and collaboration skills - organizing & facilitating meetings, distributing follow-ups, developing decks, etc. + Excellent problem solving and influencing skills, and the ability to cut through ambiguity to bring sense and structure to a problem and define the path forward + A quantitative approach to problem solving and a collaborative approach to implement holistic solutions; a systems thinker + A deep focus on execution, follow-through, accountability, and results, with a forward-lean on taking proactive ownership + Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. + Exceptional organizational and documentation skills, with the ability to create structure from scratch and clearly document and communicate that structure to team and partners + A strong technical background (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle + The ability to simplify the technically complex and drive well-educated decisions across product, analyst, engineering, design, marketing, and external partner representatives + To have highly tuned emotional intelligence, be a good listener, and have deep seated empathy for teams and partners **We want you if you are:** + **Self-Starter:** Willing & able to create repeatable processes that simplify execution and insert themselves into work streams to autonomously find ways to deliver value to the broader group. + **Team Player:** Able to build strong relationships with both tech & product partners to work cross-functionally. Has a lean-in attitude and is willing to reach out to partners autonomously to get the team answers as needed (both within & adjacent to Concierge). + **Systems Thinker:** Able to connect the dots between how different technology systems work together to add value. Comfortable working cross-functionally across different teams. + **Communicator:** A strong communicator that can inform stakeholders up through VP on status, progress, & impediments. Capable of communicating with business, technology, design, and marketing leaders. Strong written & verbal communication is paramount. + **Comfortable with technology:** Understands the basic building blocks of tech systems and to be able to converse with both PdMs & Tech Leads about how different components fit together. + **Organizer:** This associate should be one of the most organized on the team, so much so that they can build processes / tools that help the collective be more organized & provide clarity for team members & stakeholders. **Basic Qualifications:** + Bachelor's Degree or military experience + At least 2 years of project management, program management, or client facing consulting experience **Preferred Qualifications:** + 3+ years of project management, program management, or client facing consulting experience + 2+ years of experience in a horizontal delivery function + Experience centralizing information from many teams and creating structure and a delivery plan + Experience creating clear and structured presentations and documentation + Knowledge and experience utilizing project management tools and techniques + PMP, Lean, Agile or Six Sigma certification **At this time, Capital One will not sponsor a new applicant for employment authorization for this position.** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $86,000 - $98,200 for Sr. Project Manager Richmond, VA: $86,000 - $98,200 for Sr. Project Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. As an Senior Associate, Support Engineer, you will be a cornerstone of the Databolt support organization, ensuring our customers receive expert-level service for a mission-critical data security product. This is a highly technical, hands-on role focused on advanced troubleshooting, incident response, and problem management. You will serve as a specialized escalation point, taking ownership of complex customer issues that require deep technical analysis. This role is ideal for a technical problem-solver who thrives on diagnosing and resolving complex issues across cloud infrastructure, networking, and data systems, while also helping to build a scalable, enterprise-grade support function from the ground up. **Key Responsibilities:** + Advanced Troubleshooting: Serve as the technical escalation point for complex Databolt issues, performing deep technical analysis to identify and resolve problems. + Incident & Problem Management: Manage and resolve complex customer issues , participating in on-call rotations to respond to critical incidents. + Root Cause Analysis: Drive problem management by participating in Root Cause Analysis (RCA) and contributing to the development of Permanent Corrective Actions (PCA) to prevent issue recurrence. + Knowledge Contribution: Develop and maintain comprehensive documentation for our internal and external knowledge bases, detailing troubleshooting guides and common issue resolutions. + Cross-Functional Collaboration: Act as a critical feedback loop to Product and L3 Engineering teams, channeling customer feedback and common issues to foster continuous improvement. + Mentorship: Provide guidance and mentoring to L1 support engineers, helping to build the technical capacity of the frontline team. + Tools & Process Navigation: Manage the case lifecycle across a suite of tools, including Salesforce, JIRA, Slack, and PagerDuty. **Basic Qualifications:** + Bachelor's degree in Computer Science, Engineering, or Information Technology + At least 4 years of experience in technical support, systems administration, software engineering, or solutions architecture + At least 3 years of experience in technical operations related to infrastructure architecture, database architecture, and Data Security + At least 3 years of experience with public cloud platforms (AWS strongly preferred, including services like EC2, ECS, S3, RDS, and API Gateway) **Preferred Qualifications:** + Demonstrated working knowledge of containerization and orchestration (Docker, Kubernetes) + Proven experience with on-call rotations and responding to critical incidents + Proficiency in at least one scripting language (e.g., Python, Bash) for automation and log analysis + Experience with observability and monitoring platforms (e.g., Splunk, Datadog, Prometheus, New Relic) + Strong grasp of networking fundamentals (e.g., private links, mTLS, API gateways) + Knowledge of data security concepts including data tokenization, encryption, and access control (RBAC) + Excellent communication skills, with the ability to explain complex technical concepts clearly and concisely to both technical and non-technical stakeholders + Demonstrated ability to adapt to new technologies and learn quickly _At this time, Capital One will not sponsor a new applicant for employment authorization for this position._ The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $86,000 - $98,200 for Support Specialist, Sr McLean, VA: $94,600 - $107,900 for Support Specialist, Sr Richmond, VA: $86,000 - $98,200 for Support Specialist, Sr Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our customers and fulfill their requests. It's concierge, reimagined for the digital age. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for. **What You'll do:** + You will be responsible for the delivery of our promise to our members in San Francisco - 'localizing the core DNA of Velocity Black'. + Leveraging the global reach, resources and brand of Velocity Black with granular local expertise and up to the minute knowledge of the best San Francisco has to offer in order to develop the local member community. + Growing the community of high performance, HNW members in San Francisco + Managing the P&L for your city, ensuring it is utilized with the highest ROI with regard to maximizing the relevant KPIs. + Owning the Content & Engagement strategy for your city's member cohort. + Overseeing the conceiving of and execution of regular member events at inspired locations in your city. + You will work closely with our Membership, CRM, and Operations teams to ensure frictionless integration of city-level and corporate-level operations. + You will be responsible for the upholding of our Velocity culture throughout your teams - focused around high performance and exceeding customer expectations. + Our cultural pillars of Adaptability, Initiative, Yes First, Resilience and Ownership should be conspicuous in everything your team does. + You will need to be extremely organized, and able to move seamlessly from assisting a team member with a challenging customer situation, to assessing priorities and progress from strategic altitude. **Basic Qualifications:** ** ** + High School Diploma, GED, or Equivalent Certification + At least 5 years experience in the hospitality industry in San Francisco, CA **Preferred Qualifications:** + Strong relationship building skills, customer focus and ability to collaborate + Strong interest and knowledge of the hospitality market and industry + Ability to work quickly and efficiently under pressure **At this time, Capital One will not sponsor a new applicant for employment authorization for this position.** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $122,100 - $139,400 for Manager, Concierge Specialist Richmond, VA: $122,100 - $139,400 for Manager, Concierge Specialist Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for. We are looking for a talented and results driven Senior Private Aviation Specialist, with experience as a private jet broker. The role will require a hands on approach, with ownership of the entire sales cycle. **General Responsibilities:** + Receive requests, and propose the best aircraft for the trip, working closely with partnered suppliers + Understand trip needs and articulate options to best suit their individual requirements + Strengthen and expand relationships with suppliers in the United States + Full ownership of a request from start to finish, ensuring the service is exceptional and seamless + Contract management and negotiations + Ability to take initiative and work on expanding the department by engaging in additional responsibilities **What we are looking for:** + Adaptability and multitasking + 'Yes first' mentality + Strong analytical skills and extremely strong attention to detail + Experience working with ultra high net worth individuals + Entrepreneurial, problem-solving attitude + Excellent, clear and effective verbal and written communication skills + Experience in a collaborative and transparent environment + Ability to work in high-pressure environment with tight deadlines + Flexible working hours - available to work on evenings and weekends **Basic Qualifications: ** + High School Diploma, GED, or Equivalent Certification + At least 2 years experience as a private jet broker **Preferred Qualifications:** + 3+ years experience as a private jet broker **At this time, Capital One will not sponsor a new applicant for employment authorization for this position.** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $80,800 - $92,200 for SA, Premium Concierge Specialist (BGCZ40) Richmond, VA: $80,800 - $92,200 for SA, Premium Concierge Specialist (BGCZ40) Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

PURPOSE OF THE JOB The Network Operations Manager is the primary person in charge of overseeing the Bank's network data centers. Manage and oversee network performance, routing & switching connectivity, monitoring and troubleshooting, maintenance of hardware and software and change management practices. MAIN DUTIES OF THE JOB Provides direction to the Network Team by prioritizing, planning and tracking the progress of assigned work and projects. Partner with operational and other enterprise departments to understand and define business requirements to ensure the success of related core and ancillary banking applications and products. Responsible for strategic planning and implementation, helping ensure that the data centers remain ahead of demand interms of storage space, processing power and connectivity. Works with approved outside vendors to maintain the financial institution's operational equipment, systems and environments. Plan, direct, maintain and coordinate network maintenance and installations. Works with other IT Staff in designing, implementing and supporting an effective system access and security environment. Develops and implements an approved operational data backup plan designed to protect and limit the bank's exposure to data loss or disaster. Provides necessary training to financial institution personnel on operational and support topics. Performs basic security functions as required. WHAT WILL YOU NEED TO SUCCEED Bachelor's degree in business or related field or Associate's degree with equivalent industry experience in supporting a bank's IT Systems. Experience with VMWare, Windows Server, Active Directory and Cisco routing and switching. A minimum of 10 years of experience in a computer department. Working knowledge of operating and support systems. Working knowledge of the financial institution's vendor-specific operational systems and environment. Working knowledge of data backup, business continuity technologies and patch management. Ability to interact with and communicate with members of cross-functional teams. Ability to work in a fast-paced, demanding environment. Ability to gather and analyze facts, draw conclusions, define problems and suggest solutions. Ability to set and consistently meet deadlines and commitments. Excellent verbal and written communication skills. Exceptional organization skills and attention to details. HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER GOOD CREDIT IS A MUST CREDIT REPORT IS REQUIRED FOR EMPLOYMENT

PURPOSE OF THE JOB The Project Manager is responsible for planning, executing, and delivering projects across the bank in alignment with strategic objectives, regulatory requirements, and risk management standards. This role partners with business leaders, IT, compliance, and vendors to ensure projects are completed on time, within scope, and within budget. MAIN DUTIES OF THE JOB Lead end-to-end project management for initiatives involving technology, operations, compliance, or business transformation Develop project charters, detailed project plans, timelines, budgets, and resource plans Coordinate cross-functional teams including IT, Operations, Risk, Compliance, Finance, and external vendors Identify, assess, and manage project risks, issues, and dependencies; escalate as appropriate Ensure adherence to banking regulations, internal controls, data security, and audit requirements Track project progress and provide regular status reporting to senior management and stakeholders Manage change requests and scope adjustments using established governance processes Facilitate project meetings, steering committees, and executive updates Ensure project deliverables meet quality standards and business requirements Support post-implementation reviews and benefits realization tracking WHAT WILL YOU NEED TO SUCCEED Bachelor's degree in business, Finance, Information Systems, or a related field 3-7 years of project management experience, preferably in banking or financial services Proficiency with project management tools (e.g., MS Project, Jira, Smartsheet, or similar) Excellent communication, organization, and stakeholder management skills Project Management Professional (PMP), Certified ScrumMaster (CSM), or similar certification preferred Experience with core banking systems, digital banking platforms, or vendor-led implementations preferred Knowledge of banking regulations (e.g., FFIEC, SOX, GLBA, BSA/AML) preferred Strong planning and prioritization skills Ability to manage multiple projects simultaneously Risk-aware and detail-oriented mindset Collaborative leadership style Ability to translate business needs into actionable project plans HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYERGOOD CREDIT IS A MUSTCREDIT REPORT IS REQUIRED FOR EMPLOYMENT

PURPOSE OF THE JOB This position is responsible for performing routine branch operations and building long-term customer relationships by providing complete, efficient customer service. Assists with account maintenance functions and works closely as a team to ensure the bank maintains a high level of customer satisfaction. The Universal Banker II position responsibilities include teller operations, opening deposit accounts, and lending as deemed necessary. MAIN DUTIES OF THE JOB Promptly and accurately handles lobby, drive-thru, night deposit, or bank-by-mail customer transactions, according to Home Bank's policies and procedures Cash handling, including but not limited to, counting, verifying, and packaging of coins and currency, daily balancing of cash drawer, assisting with ATM balancing and replenishment Assists with daily Vault duties, as needed, and may operate as vault custodian Process daily teller work ensuring debits and credits balance in accordance with established policies and guidelines Provide comprehensive, prompt, and efficient customer service in all transactions per policy and procedure Engage in conversations with customers to build relationships, determine financial needs and make recommendations Contribute to banking center success by achieving assigned branch and line of business referral goals Maintains a working knowledge of deposit and lending products and services offered by the bank with the ability to utilize systems in place for opening deposit accounts, performing maintenance, and enrolling customers in various services Clear and effective verbal, written and interpersonal communication skills, with the ability to carry out instructions and speak clearly to customers and employees Be self-directed/motivated with the ability to work independently or as part of a team with little to no direct supervision Operate as a mentor for newly hired/promoted team members in support of our Home Bank values Use good judgment, remain aware of potential fraud, and be discreet with confidential information Maintain a neat workstation and ensure that needed supplies are on hand and organized to present a professional environment Perform other duties as required or assigned by leadership WHAT WILL YOU NEED TO SUCCEED High School diploma or equivalent 1 years of general cash handling, sales & customer service experience 1 years of previous banking experience strongly encouraged Good analytical and problem-solving skills including ability to diagnose, resolve or escalate a critical situation Ability to work expected Banking Center hours of operation, including Saturday (based on Market and location). Travel may be required. Strong knowledge of daily branch, vault, and ATM operations Receive and maintain a NMLS certification as deemed necessary HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER GOOD CREDIT IS A MUST CREDIT REPORT IS REQUIRED FOR EMPLOYMENT