You don't just clock in at a job. You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another. When our employees feel special, so do our residents.
We offer a great FULL TIME benefits and perks package!
Company Paid Benefits:
Short Term Disability (Guardian)-for employee only, benefit percentage 60% of salary!
Long Term Disability (Guardian)-for employee only, benefit percentage 60% of salary!
Life and AD&D (Guardian)
Health Advocate (Employee Assistance Program)-for Employee, Spouse, Dependents, Parents, and Parents in Law.
Examples that are available for help: Emotional Support-Stress, Relationships, Addictions, Mental Illness, Anger, Loss, Depression, Time Management.
Work and Life Balance Specialists
Employee Optional Benefits:
Medical (BCBS)-for Employee, Spouse, and/or Dependents.
HSA (Health Savings Account) is optional if Medical is selected. Great tax benefit!
Dental (Guardian)-for Employee, Spouse, and/or Dependents.
Vision (Guardian VSP)-for Employee, Spouse, and/or Dependents.
Additional Voluntary Life (Guardian)-for Employee, Spouse, and/or Dependents.
Additional Voluntary AD&D (Guardian)
Critical Illness (Guardian)-for Employee, Spouse, and/or Dependents.
Hospital Indemnity (Guardian)-for Employee, Spouse, and/or Dependents.
Accident (Guardian)
MetLife Legal (Legal Shield)-for Employee, Spouse, and/or Dependents.
Assistance with Adoption, Lawyers, Wills and Trusts and much more!
No waiting periods, no claim forms, no deductibles!
MetLife Pet Insurance
Wide range of coverages for your fur babies!
All dog and cat breeds are covered.
Identity Theft (All State)
401(k) with Matching (TransAmerica)
Tuition Reimbursement
Perks:
Vacation from 90th Day of Employment
On Demand Pay Option
Bonuses:
Resident Referral Bonus Opportunities
Employee Referral Bonus Opportunities
Employees are not mandated to have the COVID-19 vaccine.
As a member of the community leadership team, this person must have business experience to direct and manage the overall administrative activities: reception and secretarial, recordkeeping, and human resources at the community level to assure that proper administrative procedures are maintained. The office manager interacts with residents and their sponsors in financial matters as well.
Responsibilities include but are not limited to:
· Plan and coordinate a therapeutic program which meets spiritual, social, emotional, physical, and intellectual needs of the resident
· Asses resident characteristics (i.e., stages, sex, ethnic background, prior lifestyles, cognitive and functional abilities) and, in conjunction with other departments, plans and organizes program content
· Monitor daily functioning of the neighborhood to ensure continuity of, and appropriate changes in the program
· Assist in developing, implementing, and conducting in service training and education of care to all staff regarding memory care programs/activities working alongside the Director of Nursing and Life Enrichment Director.
· Establish and maintain a sense of teamwork through effective communications, interaction, and team meetings. Develop and maintain cooperative relationships; inform and consult with staff regarding program and integrate with other services
· Participate in support groups at the direction of the Life Enrichment Director
· Assess the educational needs of staff regarding program and dementia-specific knowledge and works with the Life Enrichment Director to ensure appropriate education is provided
· Market the program through involvement in community organizations and participates in the local Alzheimer's and like associations
· Maintain accurate and timely documentation that complies with state regulations and community policy
· Work with management to develop and maintain written program objectives and procedures for implementation; method of evaluation
· Serve as a role model for staff regarding care of dementia resident
· In coordination with the nursing department and Director of Life Enrichment, perform a pre-admission assessment for each potential resident
· Assist with the resident's admission to ensure a smooth transition
· Assist with the adjustment of the resident and family to the community; contacts weekly for the first month post-admission
· Keep abreast of current research, new programs, and community resources which may benefit residents and families and makes referrals as appropriate to facilitate the resident's use of resources, and to promote the resident's increase level of social functioning
· Assist residents in the maintenance and adequate supply of personal clothing and other personal items
· Refer the resident/resident's sponsor internal and external services that are available to the Director of Life Enrichment
· Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Executive Director
Preferred Skills and Qualifications:
· Must be an LPN
· Experience with Alzheimer's and other dementia individuals
· Two years of previous experience in programming: including but not limited to: POC (plan of care programs, scheduling staff, coordinating meeting with POAs and families, planning activities and working with dementia residents in an assisted living environment
· Background in nursing/ proving one on one care for seniors
· Flexible schedule, including availability to work evenings, weekends and holidays as needed
If you have a positive outlook and would like to work on a great team then we want to hear from you!
We are an Equal Opportunity Employer and considers all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability.
IND789
$37k-52k yearly est. 52d ago
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Care Coordinator - Knox
Indeed.com 4.4
Mount Vernon, OH
CareCoordinator
Positions within Licking and Knox Counties Available
Duties: In this role, you provide carecoordination services to adult clients with mental health and substance abuse issues. Implements monitoring system, determines client needs and ensures delivery of needed treatment.
The Organization: Since 1955, Behavioral Health Care Partners (Formally known as Moundbuilders Guidance Center) has been providing integrated mental health and addiction treatment services for youth, adults and families. In addition, we offer:
Exceptional pay
Great benefits including health, dental, vision, life insurance and Employee Assistance Program with Mental Health Counseling
403b retirement plan with matching funds
CEUs, Licensure/Certification Reimbursements, Multiple Student Loan Forgiveness Programs, and employee discounts
Accrued paid time off including 2 weeks' vacation, 12 sick days per year, and 10 paid holidays
Flexible schedule/Potential Hybrid Model
40 hours per week
Sign on bonuses available
Our Location: Our offices are located at 65 Messimer Drive in Newark, Ohio or 8402 Blackjack Road in Mount Vernon. Both are a short 30-minute scenic commute from Columbus, Zanesville, and Lancaster.
Qualifications: Candidates must possess strong written and oral communication skills and the ability to collaborate with other service providers. High School Diploma with one to three years of carecoordination experience for individuals with mental health or substance abuse issues. Preferred Associates Degree in Human Services or related field. Qualified Mental Health Specialist (QMHS). Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) preferred. State of Ohio Driver's License. BLS/CPR certification required. Basic computer, phone and typing skills are necessary for all positions.
To Apply: Online at ***************************
BHP is an EEO and ADA compliant organization.
$34k-44k yearly est. 60d+ ago
Client Care Coordinator / Scheduler - Home Health
Dublin 3.6
Dublin, OH
We offer a comprehensive Benefit package to Full Time Employees:
PTO
401-k with Company match
Health Insurances
Company Paid Life Insurance
Tuition Reimbursement
Employee Assistance Program
Client CareCoordinator (Scheduler) Job Description Summary
The Client CareCoordinator/Scheduler has the primary responsibility of developing and maintaining an “employee work schedule” that satisfies the needs of the client/family, is fair to all employees, follows scheduling policies and procedures and meets the agency's goals and objectives.
Essential Job Functions/Responsibilities
Ensures that qualified employees are scheduled for all client visits.
Prepares the schedules for the agency for employees and clients.
Assures applicable visit types in scheduling system.
Makes adjustments to the existing schedules as needed on a daily basis.
Reviews client need and employee availability on an ongoing basis.
Communicates with employees and client/families to obtain the most favorable and economically sound schedule.
May be responsible for completion of assigned reports.
Tracks employee attendance.
May assist with part of the process of orientation for new employees.
Consistent follow-up with staff regarding their schedule.
Participates in appropriate continuing education as may be required.
Responsible for working with contracted therapy staff to assure clients therapy visits are scheduled.
Functions as a backup to other office positions.
Performs other office duties as assigned.
Complies with agency's policies and procedures.
Assists with answering telephone lines promptly and efficiently.
Special projects and other related duties as assigned by the Administrator.
May participate in on-call scheduling if need arises.
Handles all duties as they relate to scheduling.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.
Position Qualifications
High school graduate or equivalent.
Previous scheduling and computer experience desired.
Previous experience in dealing with the public.
Skills Required
Computer skills.
Excellent customer service.
Able to multi-task.
Ablility to follow up and complete tasks timely.
$68k-89k yearly est. 6d ago
Care Coordinator
The Advent School 3.8
Columbus, OH
Rediscover Purpose with ADVENT
At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.
Now Hiring: CareCoordinator
Location: Miamisburg clinic (ability to help at nearby clinics when needed)
At ADVENT, our CareCoordinators are the heart of the patient experience - connecting patients, providers, and teams to deliver care that's both seamless and compassionate. This role blends empathy with action, balancing communication, problem-solving, and precision. CareCoordinators are experts in guiding patients through their treatment journey, helping them understand their options, navigate insurance, and experience ADVENT's unique approach to better breathing and better living. Great position for someone with experience working in a similar position in dermatology, plastic surgery, optical, chiropractic, wellness, weight loss clinic or spa environment.
What You'll Do:
Serve as the primary point of contact for patients and families, building trust and rapport, demonstrating empathy, and providing education to support the treatment plan as directed by the clinic's MD.
Identify and resolve care barriers, confidently addressing patient questions, concerns, or objections, and guiding patients toward successful completion of their care journey.
Balance compassion with efficiency, ensuring patients feel supported without impacting clinic workflow.
Advocate for patients on financial matters, including insurance coverage, estimates/deposits, authorization status, out-of-pocket costs, and pre/post-operative instructions.
Own the patient journey end-to-end, using strong listening, communication, influencing, and problem-solving skills to keep patients motivated and focused on treatment outcomes.
Coordinate scheduling, follow-ups, procedures, and documentation, partnering with staff and surgeons to ensure accurate and timely completion of care.
Monitor patient adherence to care plans, identify gaps in treatment, and proactively engage patients using ADVENT's value proposition and outcomes.
Confidently discuss costs and payments, providing guidance and recommending next steps in the patient journey with a value-driven approach.
What You Bring:
Proven success in customer engagement within a sales-driven or carecoordination environment (inside sales experience preferred)
Bachelor's degree in healthcare, social work, or related field - or equivalent experience
Skilled in managing insurance, benefits, and cost-of-care discussions with patients
Strong influencer with a passion for guiding patients toward their goals and treatment outcomes
Proficient in medical terminology and comfortable collaborating with providers
Highly organized with exceptional attention to detail and accuracy
Excellent time management; able to work independently, anticipate needs, and plan proactively
Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)
Willingness to support at other nearby clinics as needed
Why Choose ADVENT:
16+ days PTO (prorated first year) + paid holidays
Health, dental, and vision coverage with employer-paid HRA
401k match & life insurance
Regular business hours - no nights or weekends
A culture that values solutions and encourages growth
This is a full time 32-40 hr/week flex position
Convenient Monday-Friday schedule, Enjoy weekends and evenings for yourself
Hours: Monday & Wednesday: 8am - 4:30pm, Tuesday & Thursday: 8am - 5:30pm & Friday: 8am - 2:30pm
Explore more at: ADVENT Careers Website
Salary Description $21.01 - $26.26 per hour
$21-26.3 hourly 3d ago
Home Health Coordinator
Ironside Human Resources 4.1
Columbus, OH
A well\-established facility near Columbus, NE is seeking a Home Health Coordinator to join their Home Health and Hospice team! Registered Nurses with experience in home health and carecoordination are encouraged to apply! $5,000 Signing Bonus! Relocation assistance available!
Pay Range: $36\-$44\/hr (based on experience)
Home Health Coordinator Opportunity:
Part\-time, Permanent opportunity
Schedule: Day Shift; 32 hours a week
Home Health Coordinator oversees and maintains clinical quality, compliance, and documentation to ensure CMS\/Joint Commission readiness
Provide care and education to patients \- patient care can include but is not limited to assessments, Wound Care, IV Therapy
Support field nursing staff and coordination of care by managing schedules, on\-call coverage
Home Health Coordinator Qualifications:
Unrestricted RN license in the state of NE
2 or more years of home health and hospice
experience with case management and quality\/risk assessment preferred
About the Community:
Affordable cost of living with access to quality schools, healthcare, and community amenities
Safe, family\-friendly environment with a welcoming small\-town feel
Excellent location with easy access to larger cities while enjoying the pace of a smaller community
Wide range of recreational options, including parks, trails, sports complexes, and cultural events
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$36 hourly 7d ago
ADON/Care Coordinator (Full Time)
Arrow Senior Living 3.6
Hilliard, OH
After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. Its home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work.
-Arrow Team Member
Position- CareCoordinator/ADON
Position Type: Full-Time
Location: Hilliard, Ohio
Starting Salary: $75,000-$80,000
Shift Schedule-
Supporting on the floor(1) 7am-7pm shift per week
Fulfilling remaining hours with administrative tasks and rotating on-call
Come join our team at 3570 Heritage Club Dr. Hilliard, Ohio 43026!
We are looking for someone (like you):
Be a Care Cultivator: Direct an exceptional community culture through motivation, innovation, and development that provides exceptional customer service and quality care.
Be a Curator of Care: Assemble, catalogue, and manage the personalized care needs of assisted living neighborhood residents as well as the requests and expectations of family members.
Be a Talent Trainer: Ensure adherence to community standards, policies and procedures, and applicable federal, state, and local laws and regulations when selecting, onboarding, and providing ongoing training for team members.
Be a Sales Support: Assist community growth through direct interaction and work with Sales to assess resident needs and assist families with the senior living options that suit their needs.
What are we looking for?
You must be at least twenty-one (21) years of age.
You must be a licensed Med Tech or be enrolled in the Med Tech class within 90 days of hire.
In some states, you must have current Licensed Practical Nurse (LPN) or Registered Nurse (RN) license in good standing within state of employment.
Have at least three (3) years of experience in resident care in assisted living.
Thorough working knowledge of current care standards and regulations.
Experience in hands-on care of memory-impaired residents.
Ability to maintain and update effective service plans.
Ability to supervise care staff.
Comprehensive working knowledge of current medication regulation and law.
Knowledge of requirements for providing care and supervision appropriate to residents.
Ability to communicate with physicians, pharmacies, families, and community staff.
Be in good health, and physically mental and capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than (6) months prior to or (7) days after employment.
Demonstrate freedom from pulmonary tuberculosis within (7) days of employment.
Must be criminally cleared by DOJ and FBI prior to the initial presence in the facility.
Must have a clean driving record as per the insurance carriers policy.
Employment Benefits (We value our benefits):
Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment.
Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time)
Disability insurance (Full Time)
Employee assistance program
Weekly Employee Recognition Program
Life insurance (Full Time)
Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year)
Tuition Reimbursement (after 90 days for FT AND PT employees)
Employee Referral Program (FT, PT, and PRN)
Complimentary meal each shift (FT, PT, and PRN)
Daily Pay Option
Direct Deposit
Did we mention that we PROMOTE FROM WITHIN?
Do you want to see how much fun we are at Carriage Court Senior Living? Please visit us via Facebook: ************************************************************
Or, take a look at our website: **********************************
Have questions? Want to speak to someone directly? Reach out by calling/texting your own recruiter, Kayla Moore at ************.
Click here to hear about Arrow's Core Values!
About the company
Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 34 properties currently in 6 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly 2,200 employees!
Arrow Senior Living YouTube-Click Here
Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law.
#OHHP
Keywords: hiring immediately, assisted living, nursing home, LPN, Licensed Practical Nurse, wellness, RN, registered nurse, wellness nurse, Manager, ADON, CareCoordinator, med tech, medications, coordinator
RequiredPreferredJob Industries
Healthcare
$75k-80k yearly 16d ago
Patient Care Coordinator
Upstream Rehabilitation Inc.
Pickerington, OH
Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient CareCoordinator to join our team in Pickerington, OH Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient CareCoordinator?
* A Patient CareCoordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient CareCoordinators have excellent customer service skills.
* Patient CareCoordinators learn new things - a lot! The Patient CareCoordinator multitasks in multiple computer programs each day.
A day in the life of a Patient CareCoordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The Patient CareCoordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
$23k-38k yearly est. 23d ago
Patient Care Coordinator
Drayer Physical Therapy 4.7
Pickerington, OH
Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient CareCoordinator to join our team in Pickerington, OH
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient CareCoordinator?
A Patient CareCoordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient CareCoordinators have excellent customer service skills.
Patient CareCoordinators learn new things - a lot! The Patient CareCoordinator multitasks in multiple computer programs each day.
A day in the life of a Patient CareCoordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient CareCoordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
$21k-29k yearly est. Auto-Apply 21d ago
Patient Care Coordinator
Williams Oral Surgery
Columbus, OH
Williams Oral Surgery is excited to announce the opening for a full-time Patient CareCoordinator. This is a pivotal role within our facility, designed for a dedicated individual who thrives in a dynamic, patient-focused environment. Working as a Patient CareCoordinator, you will be the front line in providing a stellar patient experience, ensuring efficient and effective patient care through your day-to-day management of clinical and administrative tasks.
This role requires excellent communication skills, a knack for organization, and a deep commitment to patient welfare.
Duties and Responsibilities
Greet and assist patients in a friendly and professional manner.
Schedule and confirm patient appointments, surgeries, and follow-ups.
Manage patient records and documentation, ensuring accuracy and confidentiality.
Coordinate with medical, nursing, and administrative staff to ensure patient needs are addressed.
Handle patient inquiries and provide clear, accurate responses or escalate to appropriate medical staff.
Prepare and manage patient invoices, receipts, and insurance claims.
Facilitate patient preparation for surgeries and consultations.
Maintain a clean and welcoming front office environment.
Update and maintain the scheduling system to optimize workflow and resource utilization.
Provide compassionate support and information to patients and their families.
Undertake continuous professional development to stay informed on the latest health policies and compliance requirements.
Ensure compliance with healthcare regulations and safety standards.
Participate in regular staff meetings to share best practices and improve services.
Handle emergency situations with calmness and professionalism.
Must be willing to travel between two offices.
Requirements
Proven experience as a Patient CareCoordinator or similar role in a busy oral surgery or dental practice preferred.
Strong understanding of medical and dental terminology.
Excellent organizational and multi-tasking skills.
Superior communication and interpersonal skills.
Demonstrated ability to handle sensitive information confidentially.
Care stream dental software knowledge preferred
Capability to work under pressure in a fast-paced environment.
Commitment to delivering high-quality support to both patients and staff.
Empathetic and compassionate demeanor.
Attention to detail and problem-solving skills.
$23k-38k yearly est. 14d ago
Health Coach Care Coordinator
Prescribe Fit
Columbus, OH
(Columbus, OH) - Prescribe FIT LLC
Engaging with our clients' life story begins with their healthcare provider.
Prescribe FIT has designed and implemented a unique solution that actively promotes the adaptation of a healthy lifestyle that embraces daily physical activity, personalized nutrition, and healthy lifestyle choices designed to lower health care costs. We do this by remotely monitoring patients to track and analyze the lifestyle data of patients to better understand and influence behaviors through software coaching initiatives.
Role Description:
We seeking a healthcare professional to fill the role of a Health Coach CareCoordinator. The role will support and engage with patients to help them achieve an optimal level of health and maintain wellness in light of new or existing chronic conditions. The ideal candidate will provide thorough education about the patient's disease process, self-management strategies, lifestyle changes, diet and exercise, and work with the patient to overcome roadblocks. All activities are completed with the patient virtually via our software.
Candidates with an upbeat, positive, and hardworking personality will fit with our culture. The desire to help patients succeed with their goals and show empathy throughout the healthcare journey with patient is vital to this role. Must have a strong ability to problem solve.
What You will Do:
General
Chart and document patient interventions, provider interactions, and general clinical notes
Be responsive to patient communications - digital, phone, voice, video, and text
Provide thorough and personalized patient support
Be a team player and seek information when necessary
Be open to improvement and direction
Other responsibilities and duties as assigned
Lifestyle Coaching
Educate patients on physical activity, nutrition and other lifestyle choices leading to better lifestyle management
Direct patients to relevant resources available
Engage with patients comfortably on a routine basis via virtual or telephonic methods
Facilitate difficult conversations
Recognize patient needs and interventions
Address concerns and answer questions sufficiently
Identify important discussion points based on a patient's medical history
Use Motivational Interviewing (MI) to address issues
Schedule:
8-hour shift
Monday to Friday
Education:
High school or equivalent (Required)
Experience:
Medical Assisting or other Healthcare experience: 2 years (Preferred)
Work Location: Hybrid remote in Columbus, OH 43215
Requirements
Qualifications:
Gainfully employed for 2+ years as a Medical Assistant or other Healthcare Professional in a healthcare setting working directly with patients (Required)
Associate Degree or greater in Medical Assisting or other Healthcare education (Preferred)
Current Certification from a nationally recognized organization or prior certification and willingness to renew it (Preferred)
Health Coaching/Consultation experience (Preferred).
Health Coaching certification strongly preferred, or desire to obtain one upon employment. (Company Paid) (Required)
Strong Knowledge in Technology (Required)
OIG Check Required Background Check (Required)
Must live a fit lifestyle yourself.
Employment Details: Full-time
Salary Description $20-22/hr
$20-22 hourly 60d+ ago
Care Coordinator - Knox
BHP 4.9
Mount Vernon, OH
CareCoordinator
Positions within Licking and Knox Counties Available
Duties: In this role, you provide carecoordination services to adult clients with mental health and substance abuse issues. Implements monitoring system, determines client needs and ensures delivery of needed treatment.
The Organization: Since 1955, Behavioral Health Care Partners (Formally known as Moundbuilders Guidance Center) has been providing integrated mental health and addiction treatment services for youth, adults and families. In addition, we offer:
Exceptional pay
Great benefits including health, dental, vision, life insurance and Employee Assistance Program with Mental Health Counseling
403b retirement plan with matching funds
CEUs, Licensure/Certification Reimbursements, Multiple Student Loan Forgiveness Programs, and employee discounts
Accrued paid time off including 2 weeks' vacation, 12 sick days per year, and 10 paid holidays
Flexible schedule/Potential Hybrid Model
40 hours per week
Sign on bonuses available
Our Location: Our offices are located at 65 Messimer Drive in Newark, Ohio or 8402 Blackjack Road in Mount Vernon. Both are a short 30-minute scenic commute from Columbus, Zanesville, and Lancaster.
Qualifications: Candidates must possess strong written and oral communication skills and the ability to collaborate with other service providers. High School Diploma with one to three years of carecoordination experience for individuals with mental health or substance abuse issues. Preferred Associates Degree in Human Services or related field. Qualified Mental Health Specialist (QMHS). Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) preferred. State of Ohio Driver's License. BLS/CPR certification required. Basic computer, phone and typing skills are necessary for all positions.
To Apply: Online at ***************************
BHP is an EEO and ADA compliant organization.
$33k-42k yearly est. 60d+ ago
Client Care Coordinator / Scheduler - Home Health
Capital Health Care Network
Dublin, OH
We offer a comprehensive Benefit package to Full Time Employees: * PTO * 401-k with Company match * Health Insurances * Company Paid Life Insurance * Tuition Reimbursement * Employee Assistance Program
The Client CareCoordinator/Scheduler has the primary responsibility of developing and maintaining an "employee work schedule" that satisfies the needs of the client/family, is fair to all employees, follows scheduling policies and procedures and meets the agency's goals and objectives.
Essential Job Functions/Responsibilities
* Ensures that qualified employees are scheduled for all client visits.
* Prepares the schedules for the agency for employees and clients.
* Assures applicable visit types in scheduling system.
* Makes adjustments to the existing schedules as needed on a daily basis.
* Reviews client need and employee availability on an ongoing basis.
* Communicates with employees and client/families to obtain the most favorable and economically sound schedule.
* May be responsible for completion of assigned reports.
* Tracks employee attendance.
* May assist with part of the process of orientation for new employees.
* Consistent follow-up with staff regarding their schedule.
* Participates in appropriate continuing education as may be required.
* Responsible for working with contracted therapy staff to assure clients therapy visits are scheduled.
* Functions as a backup to other office positions.
* Performs other office duties as assigned.
* Complies with agency's policies and procedures.
* Assists with answering telephone lines promptly and efficiently.
* Special projects and other related duties as assigned by the Administrator.
* May participate in on-call scheduling if need arises.
* Handles all duties as they relate to scheduling.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.
Position Qualifications
* High school graduate or equivalent.
* Previous scheduling and computer experience desired.
* Previous experience in dealing with the public.
Skills Required
* Computer skills.
* Excellent customer service.
* Able to multi-task.
* Ablility to follow up and complete tasks timely.
$26k-40k yearly est. 5d ago
Attendance Management Coordinator
Ability Matters
Dublin, OH
Why Ability Matters is Different:
Are you outgoing and looking to be involved in the community?
Are you dedicated, timely and focused on the success of others?
Ability Matters is a mission driven, high-end agency founded to support people with autism and other neurological disabilities through education, housing, intervention and day services support.
· Over 160 families served
· A team of over 330 professionals
· 191% growth over the last 5 years
· Twice recognized by the Better Business Bureau for Ethics
· Awarded the Diversity in Business Award
· Awarded the SMART 50 for Innovation
Why You'll Love Working Here
Best-in-Class Pay & Benefits
Work-Life Balance
Career Growth & Training
Supportive & Inclusive Culture
Purpose-Driven Work
Position Details
Position Type: Administrative / Coordination
Total Hours: 40 hours weekly
Pay Rate: $20.00 per hour
Shift Differential: Additional $1.00 per hour for weekend shifts worked with individuals
Position Summary
The Attendance Management Coordinator (AMC) plays a critical role in supporting services for individuals with developmental disabilities by managing staff attendance, responding to call-offs, and coordinating coverage to maintain continuity of care. This position works closely with schedulers and leadership to ensure staffing needs are met while following established attendance and coverage protocols.
Scheduled Work Hours
On-Site Shift Coverage (24 hours):
Friday: 3:00 PM - 11:00 PM
Saturday:
7:00 AM - 3:00 PM
3:00 PM - 11:00 PM
Sunday:
7:00 AM - 3:00 PM
3:00 PM - 11:00 PM
Remote Administrative Hours (16 hours):
Remote administrative and on-call support hours are completed over the weekend and aligned with assigned shift coverage.
Ability Matters is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
$20 hourly 36d ago
Dental Patient Care Coordinator
The Dentist Jeffrey C. Kirian, DDS, LLC
Newark, OH
Job Description
We are seeking a compassionate and organized Dental Patient CareCoordinator to join our team. The ideal candidate will play a key role in providing exceptional customer service and assisting in the seamless operation of the dental office. The Patient CareCoordinator will be responsible for handling patient scheduling, ensuring a positive experience from check-in to check-out, and managing administrative duties with professionalism, efficiency, and accuracy.
Key Responsibilities:
Patient Scheduling & Coordination: Manage patient appointments, ensuring optimal scheduling and reducing wait times. Follow up on no-shows and cancellations to fill open slots.
Patient Communication: Serve as the primary point of contact for patients, answering inquiries via phone, email, and in person. Provide information about services, treatment options, and insurance coverage.
Insurance Verification & Billing Support: Verify patient insurance eligibility, assist in processing claims, and help patients understand their coverage and out-of-pocket costs.
Treatment Plan Coordination: Assist with explaining treatment plans and financial options to patients. Ensure they understand the steps, associated costs, and benefits of the recommended care.
Patient Check-In & Check-Out: Greet patients warmly, collect necessary documentation, update medical records, and ensure patients are comfortable during their visit. Process payments and schedule follow-up appointments as needed.
Record Management: Maintain accurate and up-to-date patient records in the electronic health record (EHR) system. Ensure confidentiality and compliance with privacy laws.
Customer Service & Problem-Solving: Address patient concerns and complaints in a professional and empathetic manner. Work to resolve issues to ensure patient satisfaction.
Team Collaboration: Work closely with the dental team, including hygienists, assistants, dentist, and administrative staff, to ensure smooth office operations and a positive patient experience.
Required Qualifications:
High school diploma or equivalent (Associate's or Bachelor's degree in healthcare or related field preferred).
1-2 years of experience in a dental office or healthcare environment (preferred).
Strong communication skills and a friendly, welcoming demeanor.
Excellent organizational and multitasking abilities.
Proficient with dental software and office management tools (experience with Eaglesoft a plus).
Knowledge of dental terminology, insurance plans, and billing procedures is a plus.
Ability to work well in a team environment and maintain a positive attitude.
Strong attention to detail and commitment to patient confidentiality.
Working Hours:
Full-time position Monday through Friday.
Benefits:
Competitive Hourly Pay
Dental Benefits
Retirement Plan
Uniforms
Paid time off
Continuing education opportunities
If you are a hard-working individual that is passionate about providing excellent patient care, have strong organizational skills, and thrive in a patient-focused environment, we encourage you to apply for the Dental Patient CareCoordinator position at our office. Join us in making a positive impact on our patients' lives!
To apply, please submit your resume and cover letter to: ***********************
Skills:
General Practice
Scheduling
MS Office
Eaglesoft
Benefits:
Dental
401k
PTO
Bonuses
Compensation:
$20-$30/hour
$20-30 hourly Easy Apply 9d ago
Social Work Care Coordinator, OhioRISE (PFK)
Nationwide Children's Hospital 4.6
Columbus, OH
**5,000 Net Sign-on Bonus**
40 hours per week, Monday - Friday 8am - 5pm
Salaried Nursing position. Full-time benefits.
Family Experience: *******************************************
Partners For Kids Website: partnersforkids.org
Summary:
Assesses key needs, addresses local and systemic issues interfering with care, and assists families in setting appropriate goals and tracking progress toward achieving those goals. Navigates the health care system on behalf of high need patients, supervises and provides carecoordination, plans for education, and provides for patient safety and quality of care. Serves as an agile problem solver on multiple levels, practicing professionally, ethically, and promoting patient advocacy.
Job Description:
Essential Functions:
Outreach to primary care physicians, specialty physicians and other service providers to identify patients in need of carecoordination.
Completes comprehensive Health Risk Assessment, screening, and identification of patients.
Facilitates communication and collaboration amongst the healthcare team.
Develops patient's and family self-management skills through education and resource provision. Develops family-centered plan of care.
Manages transitions between settings, caregivers, and providers. Provides monitoring and follow-up across the continuum of care.
Provides consultation, education, and training to staff regarding psychosocial issues that impact the delivery of optimal health care services.
Participates in orientation and continuing education of staff and students as appropriate.
Education Requirement:
Master's degree in social work or related field, required.
Licensure Requirement:
LSW, LPC, (LISW or LPCC preferred).
Valid Ohio driver's license and proof of auto insurance as required by hospital policy and position-specific requirements. Must pass motor vehicle background inspection, insurance eligibility, driving qualifications, and training set forth by Nationwide Children's Hospital and maintain qualification of insurance guidelines.
Certifications:
Active BLS certificate.
Case Management certification, desired.
Skills:
Ability to communicate (verbally and written) clearly convey information to team members, healthcare providers, and families with professionalism and tact.
Organization, time management, and prioritization skills.
Ability to work within a multidiscipline matrix, collaborate with other providers and agencies, delegate tasks (role appropriate). Ability to relate to diverse age and demographic backgrounds.
Ability to analyze complex situations, identify potential problems, and develop effective solutions.
Computer literate with working knowledge of Microsoft products (i.e. Outlook, Work, PowerPoint, Excel, and Teams).
Experience:
2 years clinical or medical social work experience, required.
Electronic Health Record experience, preferred.
Working knowledge of Medicaid and other regulatory agency standards, preferred.
Physical Requirements:
OCCASIONALLY: Bend/twist, Climb stairs/ladder, Communicable Diseases and/or Pathogens, Electricity, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Patient Equipment, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel
FREQUENTLY: Color vision, Depth perception, Driving motor vehicles (work required) *additional testing may be required, Peripheral vision, Standing, Walking
CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Problem solving, Repetitive hand/arm use, Seeing - Far/near, Sitting
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
$38k-46k yearly est. Auto-Apply 35d ago
Patient Care Coordinator
Pure Smiles
Westerville, OH
Pure Smiles Westerville
Be part of a private practice that is family-owned, rapidly growing company that prides itself in using state-of-the-art technology, has a team-oriented work environment and gives you the opportunity to work alongside some of the dental industry's greatest owners, administrators, doctors and dental assistants. In addition, you will be paired with a team lead/office manager who is invested in you and your success!
No weekends or late nights:
Description:
We are offering an exciting career opportunity as a
Patient CareCoordinator
at our Pure Smiles Westerville office. In this role, you will:
be an integral part of our dynamic team of dental health care professionals
represent the Pure Smiles brand by being warm, friendly and helpful as well as a team player and comfortable with change
greet and check in patients promptly and courteously, and provide them clear, accurate information about their scheduled appointment/treatment
communicate with the clinical staff during the patient's appointment to keep everyone on schedule and informed about patient's needs
respond to incoming text messages, emails, appointment requests, and voicemail (multi-tasking skills are critical!)
coordinate with the practitioner, the patient, and their insurance provider to determine estimated treatment costs based upon the proposed treatment plans, applicable lab fees, and benefits coverage
increase new patient growth by supporting marketing and promotional programs, including recall, continuing care calls, and working with referrals
We Provide:
A full-time opportunity: Monday through Thursday 7:30am-5pm and 2 Fridays/ Month 7:30am-1pm
Paid time off (effective immediately) paid sick time, health and dental insurance, 401(k) and 401(k) matching, paid holidays, uniform/clothing allowance, new Teammate dental exam and cleaning, continuing education and much more!
We are Looking for Candidates Who:
have dental practice experience and know dentistry terms
want to make a positive lasting difference in the lives of our patients through high quality dentistry
are passionate, pursue continuous growth, possess gratitude, and have an abundance mindset
approach each day with motivation, determination and confidence
possess excellent communication, teamwork, multi-tasking and customer service skills
are reliable and able to build trust with patients
thrive in a culture of empowerment, advanced technology and education
enjoy working on a team and having fun!
If this is you, WE are your match! WE look forward to meeting you!
$23k-38k yearly est. 60d+ ago
Patient Care Coordinator - Licensed Practical Nurse (LPN)
Soleo Health 3.9
Dublin, OH
Soleo Health is seeking Patient CareCoordinator/Scheduler to support our Specialty Infusion Suite in Dublin, OH. Join us in Simplifying Complex Care! Licensed Practical Nurse (LPN) preferred.
Soleo Health Perks:
Competitive Wages
401(k) with a Match
Referral Bonus
Paid Time Off
Great Company Culture
Annual Merit Based Increases
No Weekends or Holidays
Paid Parental Leave Options
Affordable Medical, Dental, & Vision Insurance Plans
Company Paid Disability & Basic Life Insurance
HSA & FSA (including dependent care) Options
Education Assistance Program
The Position:
The Patient Ambassador is responsible for data entry of clinical information into clinical management system to allow for billing, coordinating the scheduling activities and associated tasks for the nursing department including but not limited to Inter-agency carecoordination, responding to all incoming calls, promoting agency programs, providing information and processing referrals. This position requires skill in planning, organizing, and coordinating the delivery of patient care by all staff personnel. This position is responsible for ensuring that the schedules are maintained accurately and efficiently for all patient care teams. Responsibilities include:
Receive medication referrals and collect insurance information through various methods.
Proficient data entry and generating daily office communications.
Contact referral sources, patients, or prescriber's offices to obtain additional information required for verification of benefits or prior approvals.
Place outbound calls to patients or doctor's offices to notify them of care status.
Collaborate with prescribers to facilitate payor denial appeals.
Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources.
Provide exceptional customer service to external and internal customers, resolving requests in a timely and accurate manner.
Ensure appropriate notification of patients regarding financial responsibility, benefit coverage, and payor authorization for services.
Serve as the main point of contact for the nursing department, demonstrating the ability to multi-task and remain calm under pressure.
Coordinate and plan scheduling activities for the nursing department, ensuring accuracy and efficiency.
Demonstrate knowledge of the geographical area for efficient scheduling and coordination of nursing visits.
Clearly communicate patient needs for external agency support, when necessary, to ensure timely care.
Collaborate with internal departments and external partners to promote, foster, and maintain optimal relationships across departmental and company lines.
Support client satisfaction at a level that ensures account retention.
Perform other duties as assigned.
Schedule:
Full-Time, 40 hours per week, Monday to Friday, 8:30a - 5p
Must have knowledge of general infusions and medical terminology
Healthcare scheduling experience preferred
Licensed Practical Nurse (LPN) preferred
Requirements
Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) preferred
Home infusion experience preferred
Prior healthcare scheduling experience required
Strong communication skills
Ability to prioritize and multitask
Basic computer skills including Microsoft Excel, Word, Outlook
About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!
Soleo's Core Values:
Improve patients' lives every day
Be passionate in everything you do
Encourage unlimited ideas and creative thinking
Make decisions as if you own the company
Do the right thing
Have fun!
Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.
Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.
Keywords: Medical scheduler, medical receptionist, medical office, admin assistant, carecoordinator, navigator, appointment scheduler, patient service representative, Licensed Practical Nurse (LPN), LVN, licensed vocational nurse, LVN, practical nurse, specialty infusion suite, IV therapy, patient scheduling, carecoordination, EMR documentation, outpatient infusion, fast-paced environment; hiring now, now hiring, immediately hiring
$22k-30k yearly est. 14d ago
Care Coordinator
Chenmed
Whitehall, OH
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The CareCoordinator is a highly visible customer service and patient-focused role. The incumbent in this role works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel to ensure the referral process runs smoothly. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare is delivered to our members.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Coordinates and processes patient referrals to completion with precision, detail and accuracy.
Definition of completion:
Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days.
Orders have been approved (when needed).
Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc.
Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing).
Completes orders with proper documentation on where patient is scheduled and how patient was notified.
Referrals have been sent to specialist office & confirmed receipt.
Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Effectively communicates the physicians/clinicians needs or outstanding items regarding to patients.
Enters all Inpatient and Outpatient elective procedures in HITS tool.
Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician.
Participates in Super Huddle and provides updates on high priority patients referrals.
Addresses referral based phone calls for Primary Care Physicians panel.
Completes and addresses phone messages within 24 hours of call.
Checks out patients based on their assigned physician/clinician. (Note: If assigned CareCoordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist)
Retrieves consultation notes from the consult tracking tool.
Follows up on all Home Health and DME orders to ensure patient receives services ordered.
Provide extraordinary customer service to all internal and external customers (including patients and other
ChenMed Medical team members) at all times. Utilization of patient messaging tools.
Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
Detail-oriented with the ability to multi-task. Must be open to cross-functionally training in referrals and back office duties
Able to exercise proper phone etiquette with the ability to navigate proficiently through computer software systems
Team-oriented with the ability to work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner
Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software
Ability and willingness to travel locally within the market up to 10% of the time
Spoken and written fluency in English; Bilingual a plus
PAY RANGE:
$17.0 - $24.26 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$17-24.3 hourly Auto-Apply 1d ago
Patient Care Coordinator
Dasco Home Medical Equipment 3.5
Westerville, OH
Requirements
REQUIRED EDUCATION AND/OR EXPERIENCE:
High School diploma or GED equivalent.
PREFERRED EDUCATION AND/OR EXPERIENCE:
Associate's degree in related field.
Six months' experience in healthcare/medical/insurance/DME customer service role
ADDITIONAL QUALIFICATIONS:
None.
COMPETENCIES:
Communication proficiency
Compliance
Customer service / client focus
Results driven
Stress management
POSITION TYPE/EXPECTED HOURS OF WORK:
The Patient CareCoordinator position is full-time, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m.
SUPERVISORY RESPONSIBILITY:
This position has no supervisory role.
WORK ENVIRONMENT:
This job operates primarily in a home or professional office environment but also spends some time in a warehouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May utilize home medical equipment when demonstrating to patients.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus.
TRAVEL:
Travel is not a daily requirement for this position but may be needed for occasional local deliveries. Overnight travel may be required for continuing education and meetings at the corporate office.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO
#ind100
$21k-31k yearly est. 11d ago
Patient Care Coordinator/ Engager
Lucid Hearing Holding Company, LLC 3.8
Chillicothe, OH
Job Description
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Chillicothe, OH
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.