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Home care coordinator skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Cherie Burke Ph.D.,
Cherie Burke Ph.D.
Home care coordinator example skills
Below we've compiled a list of the most critical home care coordinator skills. We ranked the top skills for home care coordinators based on the percentage of resumes they appeared on. For example, 17.0% of home care coordinator resumes contained patients as a skill. Continue reading to find out what skills a home care coordinator needs to be successful in the workplace.

15 home care coordinator skills for your resume and career

1. Patients

Here's how home care coordinators use patients:
  • Created unit orientation manual Pet Facilitated Therapist Implemented pet-facilitated therapy, using animals as therapeutic tools working with hospitalized psychiatric patients.
  • Performed duties as Home Care Agency Representative/arrange home care needs for patients in inpatient hospitals and rehabilitation facilities.

2. Home Health

Here's how home care coordinators use home health:
  • Coordinated Home Health and Hospice services for inpatients and arranged appropriate durable medical equipment.
  • Staff Home Health Aides according to the order of the patient s Medical Doctors, schedules cases and reviews work schedule.

3. Social Work

Here's how home care coordinators use social work:
  • Established relationships with hospital discharge planners/Case Managers and Social Workers and community organizations including MD offices.
  • Supervised Social Work Interns and closely collaborated with Medical Residents in facilitating provision of services

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how home care coordinators use customer service:
  • Performed in administrative capacities with experience relevant to scheduling, customer service, and computer operation in a Home Care environment.
  • Ensured client and caregiver satisfaction through communication, critical thinking and customer service.

5. Care Services

Here's how home care coordinators use care services:
  • Provided individualized counseling to patient and family regarding available home care services.
  • Improved facility public image by providing outstanding patient care services.

6. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how home care coordinators use patient care:
  • Provided oversight, accurate record maintenance of end-to-end patient care management process.
  • Prepared and served nutritious meals and coordinated medical care; documented patient care

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7. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how home care coordinators use data entry:
  • Maintain confidential client files though word processing, data entry, database management and record keeping.
  • Transferred information in the computer pertaining to HHA's and other Data Entry information.

8. Rehabilitation

Here's how home care coordinators use rehabilitation:
  • Provide direct service to the developmentally disabled residents, including intervention, behavioral management and implementation of individual rehabilitation plans.
  • Established cohesive partnerships with local community Rehabilitation Centers, becoming their primary referral source.

9. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how home care coordinators use phone calls:
  • Communicated with providers through phone calls, and gave the number of visits accredited with the specific time period.
  • Make follow-up phone calls to check patient status and obtain feedback on overall satisfaction.

10. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how home care coordinators use mental health:
  • Provide clinical based interventions to teach/coach consumers diagnosed with severe mental health disorders and uncontrolled medical diagnosis.
  • Provided individualized direct care support for clients with mental health/ mental retardation.

11. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how home care coordinators use community resources:
  • Provided case management and linkage to services, community resources, parenting educational programs, emergency sheltering.
  • Assisted patient and family regarding discharge planning and community resources.

12. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how home care coordinators use cpr:
  • Coordinated daily activities including: CPR instruction, apnea monitor training and in home follow-up after discharge.
  • Scheduled training for staff members and enforced best practices (CPR, first aid, client rights etc.).

13. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how home care coordinators use payroll:
  • Provide payroll and administrative support to corporate owned restaurants with bank reconciliation and check processing of depository checking accounts.
  • Collected compiled and entered payroll data and reconciled employee deductions

14. HIPAA

Here's how home care coordinators use hipaa:
  • Maintained medical records, filed HMO/Medicare budget approvals in client records, followed HIPAA guidelines.
  • Verified daily duty logs for completion and accuracy according to HIPAA standards

15. Senior Care

Here's how home care coordinators use senior care:
  • Developed and presented educational presentations for Senior Care Community residents.
  • Participate in individual supervision with Senior Care Coordinator.
top-skills

What skills help Home Care Coordinators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on home care coordinator resumes?

Cherie Burke Ph.D.

Director of the School of Nursing, Associate Professor, Loyola University New Orleans

-Proven Leadership

-Proven Interprofessional collaboration

-Strong communication skills

What soft skills should all home care coordinators possess?

Cherie Burke Ph.D.

Director of the School of Nursing, Associate Professor, Loyola University New Orleans

-Empathy

-Adaptability

-Respectful

What hard/technical skills are most important for home care coordinators?

Cherie Burke Ph.D.

Director of the School of Nursing, Associate Professor, Loyola University New Orleans

-Strong computer skills

-Strong nursing background

-Knowledge of evidence-based resources and practices

What home care coordinator skills would you recommend for someone trying to advance their career?

Kurt Houser

Lecturer, University of Nevada, Las Vegas

in my opinion people like working with highly educated, high performing professionals who want to improve patient care.
What people dislike, in my opinion are the financial constraints which drive hard decisions.
Do you want to know more?
Read more about what experts have to say about home care coordinator

List of home care coordinator skills to add to your resume

Home care coordinator skills

The most important skills for a home care coordinator resume and required skills for a home care coordinator to have include:

  • Patients
  • Home Health
  • Social Work
  • Customer Service
  • Care Services
  • Patient Care
  • Data Entry
  • Rehabilitation
  • Phone Calls
  • Mental Health
  • Community Resources
  • CPR
  • Payroll
  • HIPAA
  • Senior Care
  • Medical Care
  • Health Services
  • Unity
  • Support Services
  • Discharge Planning
  • Compassion
  • EMR
  • CMS
  • HR
  • Developmental Disabilities
  • Care Program
  • Insurance Verification
  • ICD-9
  • Community Agencies
  • Community Services
  • Durable Medical Equipment
  • Meal Preparation
  • State Regulations
  • Physical Therapy
  • Medical Appointments
  • HHA
  • Hippa
  • Incident Reports
  • Occupational Therapy
  • Medication Administration
  • HMO
  • Medication Management
  • Vital Signs
  • Background Checks
  • Home Management
  • Relevant Policies

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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