Fraud Investigator serves eBanking with investigations of unusual and suspicious related account and customer activity for all payment channels. They will be the liaison to customers and other bank departments to mitigate customer friction and prevent undue harm to customers and the bank. Fraud Investigator will be relied upon to exercise discretion in their direct contact with customers, internal departments and external entities including other banks and law-enforcement. They will be responsible for keeping current with relevant industry fraud trends and reviewing fraud software that the bank utilizes to detect fraud.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Analyze bank software to determine if unusual or suspicious activity is or has occurred. This duty is performed daily, about 20% of the time.
2. Interview internal and external individuals during any investigation of account activity. This duty is performed daily, about 20% of the time.
3. Coordinate with merchants and law enforcement during an investigation or in an effort to protect customers and the bank. This duty is performed daily, about 20% of the time.
4. Participate in fraud forums to stay current of industry fraud trends. This duty is performed daily, about 10% of the time.
5. Report fraud trends and statistics to Management on a regular basis and upon request. This duty is performed daily, about 10% of the time.
6. Handle customer inquiries and complaints upholding federal regulations with the intent to mitigate reputational risk. This duty is performed daily, about 20% of the time.
7. Completes required BSA/AML training and other compliance training as assigned. This duty is performed daily.
8. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.
9. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 5 years related experience and/or training, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to write reports, business correspondence, and policy/procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
CRITICAL THINKING SKILLS
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Advanced: Alphanumeric Data Entry
Intermediate: 10-Key, Accounting, Word Processing/Typing
Basic: Presentation/PowerPoint, Programming Languages, Spreadsheet
WORKING CONDITIONS
Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is continuously required to sit, use hands to finger, handle, or feel, talk or hear; frequently required to reach with hands and arms, taste or smell; and occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision; and color vision.
ADDITIONAL INFORMATION
* 10 years law enforcement work experience, preferred
* 5 years in incident report writing
* 3 years in financial institution industry experience
* Expert skill level in effective oral and written communication
$44k-59k yearly est. 27d ago
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GTC Business Analyst
Home Bancshares, Inc. 4.0
Home Bancshares, Inc. job in Amarillo, TX
Responsible for the evaluation of business processes, recommendation for improvements, and effective implementation of solutions. Additional tasks include project management, creation and management of business requirements, reporting and data analysis initiatives, and support for integration and automation efforts.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Elicit stakeholder requirements.
2. Maintains and ensures proper testing of system changes. This duty is performed daily.
3. Communicates detailed specifications for implementation. This duty is performed daily.
4. Researches and provides insight into system issues and provide detailed recommendations to management. This duty is performed as needed.
5. Provides recommendations to staff concerning proper use of existing technology. This duty is performed as needed.
6. Maintains understanding of industry technology standards and trends;. This duty is performed daily.
7. Works with internal and external stakeholders to support integration and automation initiatives. This duty is performed as needed.
8. Leads project planning sessions. This duty is performed as needed.
9. Coordinates and manages project resources. This duty is performed daily.
10. Manages project progress and adapt work and budget as necessary. This duty is performed as needed.
11. Leads stakeholder sessions and ensure project output aligns with requirements. This duty is performed as needed.
12. Provides project reports to management on a timely basis. This duty is performed as needed.
13. Creates and maintains comprehensive project documentation. This duty is performed as needed.
14. Works with cross-functional teams to define data sources and measurement methods. This duty is performed as needed.
15. Develops governance and processes for establishing business data needs and definitions. This duty is performed as needed.
16. Ensures the accuracy of data to be measured. This duty is performed daily.
17. Creates and manage KPI-driven reports and dashboards. This duty is performed daily.
18. Establishes and maintains data dictionaries. This duty is performed daily.
19. Provides Business Development and Operations with actionable insights into data. This duty is performed as needed.
20. Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly.
21. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.
22. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc. Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 3 years related experience and/or training, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. ability to read, analyze, and understand general business/company related articles and professional journals; ability to speak effectively before groups of customers or employees. ability to write reports, business correspondence, and policy/procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane, algebra, solid geometry and trigonometry.
CRITICAL THINKING SKILLS
Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Intermediate: Accounting, Alphanumeric Data Entry, Spreadsheet
Basic: 10-Key, Database, Presentation/PowerPoint
WORKING CONDITIONS
Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Moderate diversity, low physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which are not as varied as those positions with high-level diversity and decision-making.
While performing the functions of this job, the employee is continuously required to use hands to finger, handle, or feel; regularly required to sit, talk or hear; occasionally required to stand, walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include distance vision.
ADDITIONAL INFORMATION
* Must have the ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with abstract and concrete variables
* Must have the ability to lead, facilitate, and motivate
* Must have the ability to learn quickly and solve problems
* Must have the ability to effectively negotiate and resolve issues with stakeholders
* Must be highly organized and have great attention to detail
* Must be proficient in Microsoft Office, spreadsheets, accounting software, general ledger, accounts receivable, accounts payable, internet, and e-mail
* Must be able to lead by example while following the company's culture and core values
$60k-85k yearly est. 60d+ ago
Assistant Banking Center Manager
Home Bancorp, Inc. 4.3
Tomball, TX job
PURPOSE OF THE JOB This position is responsible for assisting the Banking Center Manager (BCM) in the overall daily operations of the branch office to include assisting in the development of the branch's financial objectives, delivering quality customer service and giving general operational guidance to the banking center staff.
MAIN DUTIES OF THE JOB
GENERAL
* Assist the BCM in ensuring that the financial objectives and customer services standards of the branch are met
* Promote a network with internal support areas and develop a cohesive working partnership with other lines of business - mortgage, commercial, etc.
* Assist the BCM with developing routines to maximize opportunities to deepen customer relationships
* Assist BCM with staff management duties including but not limited to recruitment, coaching/development, vacation and time sheet approvals
* Assist BCM with planning, organizing and controlling banking center activities, operations and quality control
* Assist BCM in creating action plan to solve for branch inefficiencies Responsible for generating, maintaining and servicing profitable business and retail customer relationships
* Responsible for the daily operations of the assigned banking center and ensuring all customer issues are resolved in a timely manner
* Ensure regulatory compliance standards are met
* Conduct and provide reporting on banking center audits and security equipment testing
* Communicate important and appropriate information to staff members on a timely basis
* Accountable for maximizing customer satisfaction and ensuring quality service standard are consistently delivered by staff
* Ensure adherence to Home Bank's policies and procedures by all staff
* Demonstrate an understanding of the banking center's overall performance
* Maintains a working knowledge of deposit and lending products and services offered by the bank with the ability to utilize systems in place for opening deposit accounts, processing loans, performing maintenance, and enrolling customers in various services
* Provide and maintain a professional, business-like atmosphere within the banking center
* Performs other duties as required or assigned by leadership
STAFF DEVELOPMENT
* Establish an environment in which all branch employees work as a team to meet or exceed branch goals
* Ensure all branch employees follow policy and procedures and operate within the guidelines of Home Bank
* Assist BCM in coaching staff members on effective sales and service techniques by coaching to behaviors in the HOME referral/sales models to identify financial needs and promote the continued development of employees
* Assist BCM in holding staff accountable for follow through on development and action plans, as necessary
* Assist BCM with completion and delivery of performance evaluations as required by Home Bank
WHAT WILL YOU NEED TO SUCCEED
* High School diploma or equivalent
* Three years or more of banking experience; previous teller, platform banker and lending experience highly preferred
* Good analytical and problem-solving skills including ability to diagnose, resolve or escalate a critical situation
* Ability to work expected Banking Center hours of operation including some Saturday (based on Market and location)
* Be self-directed/motivated with the ability work independently or as part of a team with little to no direct supervision
* Strong knowledge of daily branch, vault and ATM operations
* Receive and maintain a NMLS certification
HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER
GOOD CREDIT IS A MUST
CREDIT REPORT IS REQUIRED FOR EMPLOYMENT
$92k-124k yearly est. 34d ago
GTC Transactional Specialist
Home Bancshares, Inc. 4.0
Home Bancshares, Inc. job in Amarillo, TX
The GTC Transactional Specialist is responsible for the timeliness and accuracy of all document processing for distribution transactions. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Receives and maintains transactional documents for processing of any outgoing funds via withdrawal or transfer request. This duty is performed daily.
2. Completes annual required minimum distribution (RMD) process for IRAs including notification to account holders, election of payments, letters of explanation and establishing transfers for monthly, quarterly or semiannual payments. This duty is performed as needed.
3. Reviews and prepares distributions such as Recharacterizations, Conversions, Secondaries, etc. This duty is performed as needed.
4. Follows-up with customers on outstanding documentation required for completion of files;. This duty is performed as needed.
5. Ensures quality control of all documents prior to sending to appropriate department for additional processing; and. This duty is performed daily.
6. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.
7. Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly.
8. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 7 to 11 months related experience and/or training, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to read and understand simple instructions, short correspondence, notes, letters and memos; ability to write simple correspondence. ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
CRITICAL THINKING SKILLS
Ability to use common sense understanding in order to carry out detailed written or oral instructions. Ability to deal with problems involving a few known variables in situations of a routine nature.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Basic: 10-Key, Accounting, Alphanumeric Data Entry, Spreadsheet, Word Processing/Typing
WORKING CONDITIONS
Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Moderate diversity, low physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which are not as varied as those positions with high-level diversity and decision-making.
While performing the functions of this job, the employee is frequently required to use hands to finger, handle, or feel, talk or hear; and occasionally required to stand, walk, sit, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
ADDITIONAL INFORMATION
* Must be proficient in Microsoft Office applications, Internet, e-mail and a working knowledge of accounting software
* Must have excellent organizational, interpersonal and communication skills
* Must be able to multi-task and be detail oriented
* Must have the ability to interpret documents such as operating instructions and procedure manuals
* Must have the ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
* Must have the ability to deal with problems involving several concrete variables in standardized situations
* Must have working knowledge of accounting principles to include G/L processing
$54k-87k yearly est. 18d ago
GTC Alternative Asset Specialist
Home Bancshares, Inc. 4.0
Home Bancshares, Inc. job in Amarillo, TX
Responsible for the timeliness and accuracy of all purchases, sales and in-kind transactions for IRA accounts holding alternative assets such as stock, mutual funds, loan funds and other accepted assets. ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Processes requests to purchase alternative assets in operating system.
2. Processes and prepares requests to liquidate alternative assets in operating system.
3. Processes and prepares requests for In-kind distribution of alternative asset.
4. Prepares various orders to complete requested transaction from client or broker.
5. Reconciles with reporting entity and ensure records are accurate.
6. Conducts research as needed.
7. The ability to work in a constant state of alertness and in a safe manner.
8. Completes required BSA/AML training and other compliance training as assigned.
9. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 7 to 11 months related experience and/or training, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
CRITICAL THINKING SKILLS
Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Intermediate: 10-Key
Basic: Accounting, Alphanumeric Data Entry, Word Processing/Typing
WORKING CONDITIONS
Normal working conditions as found within an office setting, wherein there is controlled temperature and a low noise level, plus a minimum of distractions.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Moderate diversity, low physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which are not as varied as those positions with high-level diversity and decision-making.
While performing the functions of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, talk or hear; frequently required to stand, walk. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
ADDITIONAL INFORMATION
* Must have the ability to read and interpret documents such as operating instructions and procedure manuals
* Must have strong organizational, interpersonal, and communication skills
* Must be able to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team
* Must be detail oriented and able to solve problems
* Must have the ability to speak effectively before groups of customers or employees of organization
* Must have the ability to work with mathematical concepts that relate to precious metal transactions
* Must have the ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
* Must have the ability to deal with problems involving several concrete variable in standardized situations
* Must be proficient in Microsoft Office applications, Internet, e-mail and a working knowledge of accounting software
$58k-89k yearly est. 3d ago
Branch Lending & Operations Manager I
Home Bancshares, Inc. 4.0
Home Bancshares, Inc. job in Amarillo, TX
The Branch Lending and Operations Manager I is responsible for observing and assisting with overall operations at branch locations to ensure policy and procedures are being followed and report recommendations to administrative officers. Generally, branch size is less than $30 mm in deposits. The Branch Lending and Operations Manager I is responsible for processing loan data and credit information, analyzing, evaluating credit-worthiness, and setting payment terms.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Responsible for observing and assisting with overall operations at branch locations. This duty is performed daily.
2. Analyze effectiveness and efficiency of branch operations. This duty is performed daily, about 10% of the time.
3. Ensure customer satisfaction with bank products and services. This duty is performed daily, about 10% of the time.
4. Observe and assist all branch employees with daily activities to ensure compliance with Federal and Bank regulations, policies and procedures. This duty is performed daily, about 10% of the time.
5. Call on potential customers and introduce the Bank's products and services. This duty is performed weekly, about 5% of the time.
6. Visit with existing customers to obtain potential business referrals. This duty is performed weekly, about 5% of the time.
7. Work with customers to determine mutually acceptable and beneficial lending arrangements. This duty is performed weekly, about 5% of the time.
8. Resolve customer's complaints and/or problems. This duty is performed weekly, about 5% of the time.
9. Develop new product recommendations to generate additional business. This duty is performed weekly, about 5% of the time.
10. Develop and maintain business relationships with customers. This duty is performed weekly, about 10% of the time.
11. Communicate with existing customers regarding their deposits to determine if they have additional needs. This duty is performed weekly, about 5% of the time.
12. Originate consumer loans: Interviews, receives loan applicants, gathers information and processes preliminary documents on loan requests. This duty is performed daily, about 10% of the time.
13. Work with the Regional Team in resolving personnel issues such as interviewing, assisting with hiring branch staff and helping to determine staffing needs. This duty is performed as needed, about 5% of the time.
14. Originate and manage consumer and light commercial portfolios. This duty is performed weekly, about 5% of the time.
15. Ensure lending operations are conducted in accordance with established policies and procedures and are legally compliant. This duty is performed as needed.
16. Evaluate and verifies loan applications and credit criteria, including computes debt ratios, verifies employment and income. Approves loans within limits of authority and notifies applicants of loan decisions. Requests additional information if required. This duty is performed daily, about 5% of the time.
17. Approve loans within limits of authority and notifies applicants of loan decisions and requests additional information if required. This duty is performed daily, about 5% of the time.
18. May be required to work an alternative location within the region or market. This duty is performed daily.
19. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.
20. Completes required BSA/AML training and other compliance training as assigned.
21. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc., plus 5 years related experience and/or training, and 12 to 18 months related management experience, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. Ability to read, analyze, and understand general business/company related articles and professional journals; ability to speak effectively before groups of customers or employees. ability to write reports, business correspondence, and policy/procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
CRITICAL THINKING SKILLS
Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Registered with Nationwide Mortgage Licensing System
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Advanced: 10-Key
Intermediate: Alphanumeric Data Entry, Contact Management, Spreadsheet, Word Processing/Typing
Basic: Accounting, Presentation/PowerPoint
RESPONSIBILITY FOR WORK OF OTHERS
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include but not limited to interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
Supervises a small group (3-7) of employees, usually of lower classifications. Assigns and checks work; assists and instructs as required and performs same work as those supervised, or closely related work, a portion of the time. Content of the work supervised is of non-technical nature, but presents numerous situations to which policies and precedents must be interpreted and applied.
Supervises the following departments: Not indicated.
WORKING CONDITIONS
Normal working conditions as found within an office setting, wherein there is controlled temperature and a low noise level, plus a minimum of distractions.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Moderate diversity, low physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which are not as varied as those positions with high-level diversity and decision-making.
While performing the functions of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle, or feel, stoop, kneel, crouch, or crawl, talk or hear; frequently required to reach with hands and arms; and occasionally required to climb or balance. The employee must occasionally lift and/or move up to 50 pounds; frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision; and color vision.
ADDITIONAL INFORMATION
* Three plus (3+) years working in a Bank environment gaining knowledge of general operations and experience in consumer lending required
* Must be registered with Nationwide Mortgage Licensing System
* Must have working experience in customer service and teamwork
* Must be able to develop relationships with branch managers and all bank employees
* Must be able to lead a team and manage difficult situations
* Must have knowledge of applicable federal laws and regulations, state laws and regulations, and bank policies and procedures
* Must have knowledge of regulatory and compliance issues
* Must have strong analytical, decision-making, and problem solving skills
* Must have the ability to look at situations from several points of view and determine a solution
* Must have the ability to balance multiple tasks and projects simultaneously within a limited time frame
* Must have excellent oral and written communication skills, and be attentive to details
* Must have strong organizational, interpersonal, communication, and customer relations skills
* May be required to work an alternative location within the region or market
$41k-51k yearly est. 31d ago
KYC Enhanced Due Diligence Specialist
Home Bancshares, Inc. 4.0
Home Bancshares, Inc. job in Texas
The Know Your Customer (KYC) Enhanced Due Diligence Specialist is a part of the Customer Risk & Due Diligence Unit of Centennial Bank and is responsible for ongoing review and risk mitigation of customers classified by policy as higher risk of exposure to ML/TF. This role is also tasked with making recommendations to KYC Management related to the appropriateness of a specific risk designation based on the outcome of the research, transaction analysis, and questionnaire/form completion for high-risk customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Maintains continuous awareness of policy/procedure updates resulting from changing regulatory requirements and adheres strictly to the Code of Ethics and all BSA/AML information security and confidentiality requirements, without exception. This duty is performed daily, about 25% of the time.
2. Performs customer research and transaction analysis for new and existing customers found to pose a higher risk of exposure to ML/TF based on the bank customer risk rating model, both new and ongoing. This duty is performed daily, about 50% of the time.
3. Provides input into the risk model feedback loop to ensure customers have scored accurately without compromising the integrity of the model based on customer risk review outcomes. This duty is performed monthly, about 10% of the time.
4. Evaluates system generated Alerts associated with customers granted custom monitoring profiles when activity exceeds expected. This duty is performed monthly, about 10% of the time.
5. Submits referrals to the Alert Investigation Team where appropriate or recommends monitoring profile adjustment to Investigation and EDD Management. This duty is performed monthly, about 10% of the time.
6. Supports KYC EDD Team participation in BETA opportunities presented within the risk rating system for customer risk agents; may also assist with certain user tests for updated or new risk agents, as assigned by management. This duty is performed as needed, about 5% of the time.
7. Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly.
8. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.
9. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 3 years related experience and/or training, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
CRITICAL THINKING SKILLS
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Certified Know Your Customer Associate (CKYCA), Certified Anti-Money Laundering Specialist (CAMS), or other related certification
SOFTWARE SKILLS REQUIRED
Intermediate: Word Processing/Typing
Basic: 10-Key, Accounting, Alphanumeric Data Entry, Contact Management, Database, Presentation/PowerPoint, Spreadsheet
WORKING CONDITIONS
Normal working conditions as found within an office setting, wherein there is controlled temperature and a low noise level, plus a minimum of distractions.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Semi-repetitive, low physical. Semi-repetitive type work, which requires periods of concentration for varied time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is continuously required to sit, use hands to finger, handle, or feel, talk or hear; occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds; frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; and color vision.
ADDITIONAL INFORMATION
* Three (3) years of related experience and/or training
* Two (2) years of qualifying experience must have been continuous, recent, and within a financial institution.
* Bachelor's degree focus desirable for position: Criminal Justice, Banking Compliance/AML Specialized, Political Science, Mathematics, or Economics
* Experience working with customer risk rating models, inclusive of demographic, transactional, and behavioral scoring methodologies, is preferred
* Certified Know Your Customer Associate (CKYCA), Certified Anti-Money Laundering Specialist (CAMS), or other related certifications are preferred.
$61k-112k yearly est. 60d+ ago
Mortgage Lender Supervisor
Home Bancshares, Inc. 4.0
Home Bancshares, Inc. job in Texas
Solicits residential first mortgages through contacts with Realtors, builders, and developers. Interview loan applicants and makes credit decisions. Supervises designated Mortgage Loan Originators. Provides strategic direction and leadership to ensure corporate and divisional goals are met. This position is responsible for working with the management team to ensure mortgage loan production meets established objectives while assuring the production meets quality standards and compliance guidelines.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Work with assigned branch office to ensure awareness of home loan products. This duty is performed daily.
2. Handle referrals from branch office and provide appropriate follow-up. This duty is performed daily.
3. Develop referral contacts (realtors, builders, professional and personal contacts). This duty is performed daily.
4. Analyze financial data to determine creditworthiness. This duty is performed daily.
5. Maintain knowledge of available loan products, processing procedures and underwriting guidelines. This duty is performed daily.
6. Take borrower applications. This duty is performed daily.
7. Utilize communication and access of daily rates, credit reports and AUS responses and transmitting to processor. This duty is performed daily.
8. Collect appropriate documentation from each applicant and deliver loan package to processor in a timely manner. This duty is performed daily.
9. Maintain high levels of customer service while managing each applicant's and support staff's expectations. This duty is performed daily.
10. Attend and participate in all lending meetings as required. This duty is performed as needed.
11. Complete BSA/AML training and other compliance training as necessary. This duty is performed as needed.
12. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.
13. Supervise designated mortgage originators. This duty is performed daily.
14. Set and monitor production and income target goals for originators. This duty is performed weekly.
15. Keep originators informed of new products, changes in procedures or products, and any other tools that will help them be more productive. This duty is performed daily.
16. Be present in the field to assist with sales to market realtors, closing agents, attorneys, and other centers of influence to aid in production for the market originators. This duty is performed daily.
17. Work with operations manager to insure good flow between production and operations/processing. This duty is performed monthly.
18. Monitor service levels delivered to customers. This duty is performed daily.
19. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 6 years related experience and/or training, and 3 years related management experience, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to read, analyze, and understand general business/company related articles and professional journals; Ability to speak effectively before groups of customers or employees.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
CRITICAL THINKING SKILLS
Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Intermediate: 10-Key, Accounting, Other, Spreadsheet
Basic: Presentation/PowerPoint, Word Processing/Typing
RESPONSIBILITY FOR WORK OF OTHERS
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include but not limited to interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
Supervises a small group (1-3) of employees in the same or lower classification. Assigns and checks work; assists and instructs as required, but performs same work as those supervised, or closely related work, most of the time. Content of the work supervised is of a non-technical nature and does not vary in complexity to any great degree.
Supervises the following departments: Mortgage
WORKING CONDITIONS
Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking; and pushing, carrying, or lifting. May involve some travel and/or work is at times, in the evening or during the night hours.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Highly repetitive, low physical. Highly repetitive type of work which requires concentration in the performance of tasks for consistent time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is frequently required to sit; and occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; depth perception; and ability to adjust focus.
ADDITIONAL INFORMATION
Not indicated.
$36k-53k yearly est. 60d+ ago
CRA Analyst II
Home Bancshares, Inc. 4.0
Home Bancshares, Inc. job in Texas
The Community Reinvestment Act (CRA) Analyst II supports the CRA team in meeting regulatory requirements under the Community Reinvestment Act (CRA), helping ensure the Bank maintains Satisfactory Examination Ratings. The CRA Analyst II works with the CRA Officer and Senior CRA Analyst to ensure conformity and adherence with all applicable State and Federal laws, regulations, policies, and procedures. This includes supporting internal lines of business such as lending, marketing, retail, compliance, and legal to ensure CRA priorities are integrated into the Bank's broader CRA strategy. This position is also responsible for aligning activities related to volunteer services, donations, FHLB programs, and financial literacy initiatives with the Bank's core strategic goals to maximize benefits for both the company and the community.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Drive CRA program success by applying independent judgment to review, qualify, and document activities across volunteer services, donations, FHLB programs, as well as financial literacy initiatives; ensuring timely, compliant completion of low-risk deliverables and generating actionable reports for management and the CRA Committee to support strategic decisions and enhance community impact.
2. Ensure timely, compliant completion of low-risk CRA deliverables while generating actionable reports that support strategic decision-making by management and the CRA Committee, contributing to enhanced community engagement and overall program effectiveness.
3. Work with Stakeholders / Lines of Business to identify CRA related opportunities related to services, donations, and ancillary CRA programs.
4. Conduct data integrity reviews of CRA Community Development activities such as donations, services, financial literacy, and FHLB programs submitted by employees across relevant lines of business, validating accuracy using Kadince, internal reporting systems, and FHLB program data to ensure documentation and work programs meet compliance standards, and provide recommendations to enhance data quality as well as program effectiveness.
5. Facilitate monthly CRA Liaison program meetings documenting activities, minutes, and training, to collaborate and consult with stakeholders to provide feedback to ensure alignment with CRA.
6. Support the implementation of new, or modified CRA Program-related regulations ensuring proper Compliance to CRA regulatory requirements and determine impacted business units.
7. Collaborate with the Mortgage Group and CRA Officer to maintain and submit documentation for FHLB Programs including Special Needs Assistance Program (SNAP), Homebuyer Equity Leverage Partnership (HELP), Affordable Housing Program (AHP), Partnership Grant Program (PGP), and Disaster Programs.
8. Develop and conduct small group training, to provide guidance to educated bank employees on requirements for CRA qualified donations and services, including ancillary CRA related programs.
9. Prepare gap analysis for Services and Donations, in relation to community needs.
10. Oversee the accurate and timely preparation of the Banks CRA Public File.
11. Maintain compliance with all applicable laws and regulations while keeping abreast of new changes in regulations affecting responsibilities.
12. The ability to work in a constant state of alertness and in a safe manner.
13. Completes required BSA/AML training and other compliance training as assigned.
14. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 4 years of related experience and/or training, and 12 - 18 months related management experience.
COMMUNICATION SKILLS
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. Ability to read, analyze, and understand general business/company related articles and professional journals; Ability to speak effectively before groups of customers or employees. Ability to write reports, business correspondence, and policy/procedure manuals; Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to read, analyze, and understand common scientific and technical journals, financial reports, and legal documents; Ability to respond to complex or difficult inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format; Ability to effectively present information to top management, public groups, and/or boards of directors.
MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane, algebra, solid geometry and trigonometry.
CRITICAL THINKING SKILLS
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
SOFTWARE SKILLS REQUIRED
Basic: 10-Key, Accounting, Alphanumeric Data Entry, Payroll Systems
Intermediate: Presentation/PowerPoint, Spreadsheet, Word Processing/Typing
WORKING CONDITIONS
Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate (business office with computers/printers, light traffic, etc.)
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Highly-repetitive, low physical. Highly repetitive type of work which requires concentration in the performance of tasks for consistent time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is regularly required to stand, sit, talk or hear; occasionally required to walk, use hands to finger, handle, or feel , reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision.
ADDITIONAL INFORMATION
Required:
* Strong proficiency in Word and Excel
Preferred:
* Database, SQL or PowerBi experience
$60k-90k yearly est. 60d+ ago
Payments Specialist I
Home Bancorp, Inc. 4.3
Pasadena, TX job
PURPOSE OF THE JOB This position is primarily responsible for the operational processes related to Home Bank's electronic payment and treasury management products which includes ACH receiving and originating, wire transfers, bill payments, person to person payments, account analysis, ACH debit block, remote deposit capture, positive pay, insured cash sweeps and CDARS. Additionally, this position is also responsible for effectively communicating with customers and Home Bank partners to provide excellent customer service.
MAIN DUTIES OF THE JOB
* Review and process ACH transactions including transaction research, returns, stop payments, prenotes, reclamations, fraud monitoring, account reconciliation duties and proper processing of customer disputes and adjustments in accordance with Regulations E and NACHA Operating Rules.
* Review and process all incoming and outgoing wire transfers, including draw downs, requested by commercial customers through business online, banking center staff or other divisions of Home Bank.
* Complete business online banking enrollment and maintenance forms including the setup of treasury management products including account analysis, ACH debit block, ACH origination, online wire transfers, remote deposit capture, positive pay, bill pay, insured cash sweeps and CDARS.
* Process all ACH originator files, over limits, returns and provide customer service.
* Process positive pay exceptions, file mapping templates and provide customer service.
* Process remote deposit capture over limits, returns and provide customer service including remote troubleshooting and scanner installations.
* Process online wire transfer over limits and provide customer service.
* Perform quality control reviews for business online banking enrollment and maintenance forms including the setup of treasury management products.
* Investigate issues and collaborate with appropriate Home Bank partners or third-party vendors to ensure issues are carefully reviewed, communicated, tracked and brought to closure.
* Respond to support requests received through the departments ticketing system related to electronic payments and treasury management products.
* Create new and revise existing department procedures and intranet resources for processes related to electronic payments.
* Research and compile department productivity and product usage volumes and other statistics for presentation to Management.
* Assist with the development and annual testing of Home Bank's Business Continuity and Disaster Recovery Plan.
* Perform additional tasks as needed within the department including bank integration projects.
WHAT WILL YOU NEED TO SUCCEED
* Bachelor's degree in related business field preferred.
* A minimum of 1 year of banking experience or applicable experience in electronic payments and treasury management products.
* Exceptional customer service, organizational, interpersonal and communication skills.
* Excellent analytical and problem-solving skills including ability to diagnose, resolve or escalate a critical situation.
* Excellent computer skills; Microsoft Office Suite including Outlook, Teams, Word, and Excel.
* Ability to work independently with little or no supervision; self-directed and motivated.
* Ability to use good judgment and be discrete with confidential information.
HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER
GOOD CREDIT IS A MUST
CREDIT REPORT IS REQUIRED FOR EMPLOYMENT
$32k-38k yearly est. 10d ago
Branch Operations & Development Representative
Home Bancshares, Inc. 4.0
Home Bancshares, Inc. job in Boerne, TX
The Branch Operations and Development Representative processes a wide range of financial transactions for customers, sells negotiable instruments, cross-sells Bank products, and suggests possible services. This position answers questions, builds relationships with customers, and handles all preparations for customers to begin receiving services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Provides services to consumers and business accounts, including assessing customer needs and cross-sells appropriate products and services. This duty is performed daily.
2. Opens accounts including checking, savings, CDs, IRAs, and other products offered by the bank. This duty is performed daily.
3. Prepares new loan requests to submit to loan processing. This duty is performed daily.
4. Orders supporting documentation and ensures its arrival. This duty is performed daily.
5. Processes draw requests, loan payments, and transfers. This duty is performed as needed.
6. Prepares loan package for shipping and booking. This duty is performed as needed.
7. Performs loan origination, portfolio management, and processing. This duty is performed weekly.
8. Tracks and monitors all required documents and packets. This duty is performed as needed.
9. Closes and funds loans when required. This duty is performed daily.
10. Reviews completed LOM for accuracy and submits to loan operations. This duty is performed daily.
11. Participates in clearing collateral and credit exceptions. This duty is performed daily.
12. Reviews and verifies loan files are complete and meets established standards. This duty is performed as needed.
13. Pulls maturity and past-due reports. This duty is performed as needed.
14. Refers new business to company subsidiaries, such as insurance, mortgage, and brokerage. This duty is performed as needed.
15. Connects with referrals made by other team members. This duty is performed as needed.
16. Accompanies commercial lenders on calls to build and retain customer relationships. This duty is performed as needed.
17. Resolves customer concerns and ensures effective long-term problem resolution. This duty is performed as needed.
18. Provides ancillary services such as notary services. This duty is performed as needed.
19. Responds to customer inquiries relating to products, rates, and services promptly and professionally to ensure friendly and efficient customer service. This duty is performed daily.
20. Supports and contributes to the attainment of branch goals. This duty is performed daily.
21. Maintains a positive, friendly, and professional attitude and appearance. This duty is performed daily.
22. Represents the Bank by attending, volunteering and participating in community, and networking events. This duty is performed as needed.
23. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.
24. Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly.
25. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc. Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. Ability to read, analyze, and understand general business/company related articles and professional journals; ability to speak effectively before groups of customers or employees.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
CRITICAL THINKING SKILLS
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Intermediate: 10-Key, Accounting, Spreadsheet, Word Processing/Typing
Basic: Alphanumeric Data Entry, Contact Management, Database
WORKING CONDITIONS
Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is frequently required to sit, use hands to finger, handle, or feel, talk or hear; and occasionally required to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds; frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; distance vision; color vision; and ability to adjust focus.
ADDITIONAL INFORMATION
* One (1) year of related experience and/or training
* One (1) year of loan documentation experience preferred
* Knowledge of consumer and commercial loan applications (DecisionPro and nCino)
* Good understanding of financial institution products and services
* Time management: the ability to organize and manage multiple priorities
* Excellent proof-reading skills and attention to detail
* Strong team player
* Basic computer proficiency
* May be required to work at an alternative location within the region or market
$29k-34k yearly est. 5d ago
Loan Documentation Prep Specialist - Texas
Home Bancshares, Inc. 4.0
Home Bancshares, Inc. job in Amarillo, TX
The Loan Documentation Prep Specialist prescreens and/or prepares loan documentation based on information submitted by lending staff. This position ensures loan documents are accurate and compliant with all state and federal regulatory requirements. The Loan Documentation Prep Specialist works regularly to maintain service level standards in a production environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Prescreens and prepares documentation for consumer non-real estate, and commercial loan requests. This duty is performed daily, about 75% of the time.
2. Reviews requests for documentation before determining and applying a hold on the loan submission when applicable. This duty is performed daily, about 5% of the time.
3. Prepares packages for e-signatures when applicable. This duty is performed daily, about 5% of the time.
4. Assigns various loan code(s) in the prescreening process to meet regulatory and company reporting requirements. This duty is performed daily, about 5% of the time.
5. Ensures corrections are made to loan documents as requested by the lender. This duty is performed daily, about 10% of the time.
6. Responds to phone, email, and internal messaging requests and inquiries from lending staff or other departments promptly and professionally. This duty is performed daily, about 5% of the time.
7. Reviews prepared loan documents for accuracy before releasing information to lenders. This duty is performed daily, about 5% of the time.
8. Approve specified placeholders in nCino to ensure offload to on Base. This duty is performed daily, about 5% of the time.
9. Upload documentation as provided by lending staff to on Base. This duty is performed daily, about 5% of the time.
10. Responds to requests and tickets through assigned rotation. This duty is performed daily, about 5% of the time.
11. Prepare administrative renewals as requested and complete on Base checklists for each loan before releasing documentation. This duty is performed daily, about 5% of the time.
12. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.
13. Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly.
14. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc., plus 2 years related experience and/or training, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to read and understand simple instructions, short correspondence, notes, letters and memos; ability to write simple correspondence. Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
CRITICAL THINKING SKILLS
Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Advanced: Alphanumeric Data Entry, Word Processing/Typing
Basic: 10-Key, Payroll Systems
WORKING CONDITIONS
Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Highly repetitive, low physical. Highly repetitive type of work which requires concentration in the performance of tasks for consistent time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is continuously required to sit, use hands to finger, handle, or feel, reach with hands and arms, talk or hear; occasionally required to stand, walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
ADDITIONAL INFORMATION
* Two (2) years of related experience and/or training
* Must possess strong communication skills and good documentation/organizational skills
* Ability to work effectively in a team environment as well as accomplish work assignments under minimal supervision and tight schedules
* Excellent customer service skills
* Experience with Microsoft Office suite such as Word, Excel, and Outlook a must
* Applicant should have experience servicing customer needs in a fast-paced environment
$33k-38k yearly est. 18d ago
Mortgage Development & Originator
Home Bancshares, Inc. 4.0
Home Bancshares, Inc. job in Bedford, TX
Solicits residential mortgages through contacts with Realtors, builders, and developers. Develops referral relationships with Community Development Organizations and participates in Community Development activities. Interviews loan applicants and makes credit decisions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Work with assigned branch office to ensure awareness of home loan products. This duty is performed daily.
2. Handle referrals from branch office and provide appropriate follow-up. This duty is performed daily.
3. Develop referral contacts (realtors, builders, professional and personal contacts). This duty is performed daily.
4. Analyze financial data to determine creditworthiness. This duty is performed daily.
5. Maintain knowledge of available loan products, processing procedures and underwriting guidelines. This duty is performed daily.
6. Take borrower applications. This duty is performed daily.
7. Utilize communication and access of daily rates, credit reports and DU responses and transmitting to processor. This duty is performed daily.
8. Collect appropriate documentation from each applicant and deliver loan package to processor in a timely manner. This duty is performed daily.
9. Maintain high levels of customer service while managing each applicant's and support staff's expectations. This duty is performed daily.
10. Attend and participate in all lending meetings as required. This duty is performed as needed.
11. Complete BSA/AML training and other compliance training as necessary. This duty is performed as needed.
12. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.
13. Develop referral contacts with Community Development Organizations. This duty is performed daily.
14. Attend Community Development meetings to build and strengthen relationships. This duty is performed weekly.
15. Represent bank at various civic, charitable, educational, and social affairs in order to develop and expand relationships. This duty is performed weekly.
16. Makes presentations on financial education to groups to attract new business. This duty is performed monthly.
17. Attend and participate in CRA Development meetings and trainings as required. This duty is performed as needed.
18. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 4 years related experience and/or training, and 2 years related management experience, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to read, analyze, and understand general business/company related articles and professional journals; Ability to speak effectively before groups of customers or employees.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
CRITICAL THINKING SKILLS
Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site provides the MU4R questions and registration required for employment in this position.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Intermediate: 10-Key, Accounting
WORKING CONDITIONS
Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking; and occasional pushing, carrying, or lifting.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is frequently required to sit; and occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; depth perception; and ability to adjust focus.
ADDITIONAL INFORMATION
Mortgage Loan Originator who also focuses on Community Development training and activities.
The position may require the use of a vehicle to service customers, administer or participate in civic events, commute to company-owned properties, commute to company-related places of business, or any other purpose considered necessary to the job. Therefore, this position is classified as a safety sensitive position.
$21k-30k yearly est. 60d+ ago
Customer Service Representative I
Home Bancshares, Inc. 4.0
Home Bancshares, Inc. job in Fort Worth, TX
The Customer Service Representative (CSR) I is responsible for retaining existing relationships and establishing new deposit accounts by branch goals. This position is responsible for promoting and cross-selling bank products and services. ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Opens new accounts including checking, savings, CDs, IRAs and other products offered by the bank.
2. Complies with all applicable regulations, policies and procedures.
3. Assesses customer needs and cross sell appropriate products and services.
4. Functions as Teller, Sr. Teller or Teller Supervisor as needed.
5. Supports attainment of branch goals.
6. Refers new business to company subsidiaries, such as insurance, mortgage and brokerage.
7. Resolves customer concerns and ensure effective and long term problem resolution.
8. Develops and builds customer loyalty.
9. Follows up on referrals made by other team members.
10. Provides assistance with loan origination and processing as needed.
11. Responds to customer inquiries relating to products, rates and services.
12. Provides ancillary services such as notary services.
13. Responsible for tracking and monitoring of all required documentation.
14. Maintains positive, friendly and professional attitude and appearance.
15. Adheres to work schedules.
16. May be required to work an alternative location within the region or market.
17. The ability to work in a constant state of alertness and in a safe manner.
18. Completes required BSA/AML training and other compliance training as assigned.
19. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc., plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
CRITICAL THINKING SKILLS
Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Some outside banking related courses preferred.
SOFTWARE SKILLS REQUIRED
Intermediate: Spreadsheet
Basic: 10-Key, Payroll Systems, Word Processing/Typing
WORKING CONDITIONS
Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking, pushing, carrying, or lifting. May involve some travel and/or work is at times, in the evening or during the night hours.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
ADDITIONAL INFORMATION
* Demonstrated sales ability a plus
* This position may be required to work an alternative location within the region or market
$25k-31k yearly est. 5d ago
Credit Analyst
Home Bancshares, Inc. 4.0
Home Bancshares, Inc. job in Fort Worth, TX
The Credit Analyst performs financial based analysis of credits which is used by the bank to assess risk, underwrite, and monitor existing credits to entities or individuals. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Create financial spreads within the bank lending operating system (nCino) using financial statements to find and review trends. This duty is performed daily, about 30% of the time.
2. Prepare reports designed to quantify borrowers' personal, global, and real estate cash flows on an accurate and timely basis as assigned by their manager or other designated CA leader. This duty is performed daily, about 30% of the time.
3. Verify accuracy of customers' borrowing base certificates for assets such as accounts receivable, inventory, and marketable securities. This duty is performed as needed, about 10% of the time.
4. Calculate financial ratios and monitor for compliance in accordance with customers' loan agreements regarding frequency and definitions of ratios or eligible collateral. This duty is performed daily, about 5% of the time.
5. Perform all necessary actions to update the tracking process for borrowing base certificates, financial ratio covenants, and annual reviews. This duty is performed daily, about 5% of the time.
6. Prepare industry or market specific reports using internal and/or external data to assist in the analysis of individual loan or portfolio level analysis as needed at direction of CA manager. This duty is performed daily, about 10% of the time.
7. Create credit memos and annual reviews, as defined in current department procedures. This duty is performed as needed, about 10% of the time.
8. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.
9. Complete required BSA/AML training and other compliance training as assigned. This duty is performed quarterly.
10. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 2 years related experience and/or training, and 19 to 23 months related management experience, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to read, analyze, and understand general business/company related articles and professional journals; ability to speak effectively before groups of customers or employees. ability to write reports, business correspondence, and policy/procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to read, analyze, and understand common scientific and technical journals, financial reports, and legal documents; ability to respond to complex or difficult inquiries or complaints from customers, regulatory agencies, or members of the business community.
MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane, algebra, solid geometry and trigonometry.
CRITICAL THINKING SKILLS
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Advanced: 10-Key, Accounting, Spreadsheet, Word Processing/Typing
Intermediate: Alphanumeric Data Entry
RESPONSIBILITY FOR WORK OF OTHERS
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include but not limited to interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
Supervises a small group (1-3) of employees in the same or lower classification. Assigns and checks work; assists and instructs as required, but performs same work as those supervised, or closely related work, most of the time. Content of the work supervised is of a non-technical nature and does not vary in complexity to any great degree.
WORKING CONDITIONS
Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is frequently required to sit, use hands to finger, handle, or feel, talk or hear; and occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision; and color vision.
ADDITIONAL INFORMATION
* Two (2) years of related experience and/or training
* Should be analytically minded and possess good judgment
* Proficient in Microsoft Word and Excel
* Good oral and written communication skills
$42k-58k yearly est. 60d+ ago
Teller I
Home Bancshares, Inc. 4.0
Home Bancshares, Inc. job in Panhandle, TX
The Teller I conducts transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. This position safeguards bank assets assigned to them, contributing to the banks growth bank by promoting and cross-selling bank products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Receives, pays out cash, and handles negotiable items, loan payments, deposits, withdrawals and transfers. This duty is performed daily, about 15% of the time.
2. Sets up, closes and balances teller station. This duty is performed daily, about 10% of the time.
3. Records sales of monetary instruments. This duty is performed daily, about 5% of the time.
4. Assists customers with inquiries in person or by telephone. This duty is performed daily, about 10% of the time.
5. Maintains neat and well stocked teller area. This duty is performed weekly, about 5% of the time.
6. Cross sells bank products and services. This duty is performed as needed, about 5% of the time.
7. Follows limits established for protection of customer accounts and bank safety and soundness. This duty is performed daily, about 5% of the time.
8. Adheres to bank policies and procedures. This duty is performed daily, about 5% of the time.
9. Lift coin bags up to 50 lbs. This duty is performed as needed, about 5% of the time.
10. Assists with balancing Vault, ATM, Night Drop, and Coin Machine. This duty is performed as needed, about 5% of the time.
11. Assists with proper scanning of bank documents and proof work. This duty is performed as needed, about 5% of the time.
12. Exercise judgment when applying holds and making check cashing decisions. This duty is performed daily, about 10% of the time.
13. Cross train to be available to open basic new consumer accounts. This duty is performed as needed, about 5% of the time.
14. Adheres to work schedule. Must be flexible in availability for work schedule. This duty is performed daily, about 5% of the time.
15. Maintains positive, friendly and professional attitude and appearance. This duty is performed daily, about 5% of the time.
16. May be required to work an alternative location within the region or market. This duty is performed as needed.
17. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.
18. Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly.
19. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.
CRITICAL THINKING SKILLS
Ability to use common sense understanding in order to carry out simple multi-step instructions. Ability to deal with standardized situations with limited variables.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Basic: 10-Key, Spreadsheet, Word Processing/Typing
WORKING CONDITIONS
Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
ADDITIONAL INFORMATION
* Must have a high school diploma or general education degree (GED)
* Must be able to effectively communicate information and respond to questions in person-to-person and small group situations
* Must have basic math skills and 10-key
* Must have cash handling experience in a business environment
* Must be able to maintain a positive, friendly and professional attitude and appearance
* May be required to work an alternative location within the region or market
$25k-30k yearly est. 26d ago
Assistant Banking Center Manager
Home Bank 4.3
Tomball, TX job
PURPOSE OF THE JOB
This position is responsible for assisting the Banking Center Manager (BCM) in the overall daily operations of the branch office to include assisting in the development of the branch's financial objectives, delivering quality customer service and giving general operational guidance to the banking center staff.
MAIN DUTIES OF THE JOB
GENERAL
Assist the BCM in ensuring that the financial objectives and customer services standards of the branch are met
Promote a network with internal support areas and develop a cohesive working partnership with other lines of business - mortgage, commercial, etc.
Assist the BCM with developing routines to maximize opportunities to deepen customer relationships
Assist BCM with staff management duties including but not limited to recruitment, coaching/development, vacation and time sheet approvals
Assist BCM with planning, organizing and controlling banking center activities, operations and quality control
Assist BCM in creating action plan to solve for branch inefficiencies Responsible for generating, maintaining and servicing profitable business and retail customer relationships
Responsible for the daily operations of the assigned banking center and ensuring all customer issues are resolved in a timely manner
Ensure regulatory compliance standards are met
Conduct and provide reporting on banking center audits and security equipment testing
Communicate important and appropriate information to staff members on a timely basis
Accountable for maximizing customer satisfaction and ensuring quality service standard are consistently delivered by staff
Ensure adherence to Home Bank's policies and procedures by all staff
Demonstrate an understanding of the banking center's overall performance
Maintains a working knowledge of deposit and lending products and services offered by the bank with the ability to utilize systems in place for opening deposit accounts, processing loans, performing maintenance, and enrolling customers in various services
Provide and maintain a professional, business-like atmosphere within the banking center
Performs other duties as required or assigned by leadership
STAFF DEVELOPMENT
Establish an environment in which all branch employees work as a team to meet or exceed branch goals
Ensure all branch employees follow policy and procedures and operate within the guidelines of Home Bank
Assist BCM in coaching staff members on effective sales and service techniques by coaching to behaviors in the HOME referral/sales models to identify financial needs and promote the continued development of employees
Assist BCM in holding staff accountable for follow through on development and action plans, as necessary
Assist BCM with completion and delivery of performance evaluations as required by Home Bank
WHAT WILL YOU NEED TO SUCCEED
High School diploma or equivalent
Three years or more of banking experience; previous teller, platform banker and lending experience highly preferred
Good analytical and problem-solving skills including ability to diagnose, resolve or escalate a critical situation
Ability to work expected Banking Center hours of operation including some Saturday (based on Market and location)
Be self-directed/motivated with the ability work independently or as part of a team with little to no direct supervision
Strong knowledge of daily branch, vault and ATM operations
Receive and maintain a NMLS certification
HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER
GOOD CREDIT IS A MUST
CREDIT REPORT IS REQUIRED FOR EMPLOYMENT
$92k-124k yearly est. Auto-Apply 53d ago
Financial Consultant Investments
Home Bancshares, Inc. 4.0
Home Bancshares, Inc. job in Amarillo, TX
The role of the Financial Consultant Investments is to establish value-added relationships with customers to understand their financial needs and to offer solutions for those needs. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Prospecting within the financial institution by establishing relationships with other client facing associates in order to generate referrals. This duty is performed weekly, about 20% of the time.
2. Prospect outside the financial institution in order to build external referral sources as well as bringing new clients to the bank. This duty is performed weekly, about 15% of the time.
3. Sell effectively by establishing relationships with customers, determining their needs and offering appropriate solutions in a manner that the customer sees the value, as well as understands the features and benefits of the products offered. This duty is performed daily, about 35% of the time.
4. Engage in customer relationship management activities to increase wallet share per client and seek cross referral opportunities to other associates within the bank. This duty is performed weekly, about 20% of the time.
5. Completes required BSA/AML training and other compliance training as assigned. This duty is performed as needed, about 10% of the time.
6. The ability to work in a constant state of alertness and in a safe manner.
7. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 2 years related experience and/or training, and 19 to 23 months related management experience, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to write reports, business correspondence, and policy/procedure manuals; Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
CRITICAL THINKING SKILLS
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
NASD Series 7- currently maintain or must pass within 90 days
NASD Series 66- currently maintain or must pass within 90 days
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Certified Financial Planner, Certified Financial Analyst or other high level certifications in the investment field.
SOFTWARE SKILLS REQUIRED
Advanced: Contact Management, Database, Presentation/PowerPoint, Spreadsheet
Intermediate: Word Processing/Typing
Basic: Accounting
WORKING CONDITIONS
Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking; and occasional pushing, carrying, or lifting.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Moderate diversity, low physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which are not as varied as those positions with high-level diversity and decision-making.
While performing the functions of this job, the employee is continuously required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; and occasionally required to taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision; distance vision; peripheral vision; depth perception; and ability to adjust focus.
ADDITIONAL INFORMATION
* Must satisfy background check that includes satisfactory NASD record
The candidate for this role must have the following interpersonal traits:
* Character: Must display traits such as honesty, strong work ethic and be team-oriented
* Competence: Must have the relevant product knowledge and required skills to execute the business model outlined above.
$49k-80k yearly est. 60d+ ago
Senior Loan Assistant
Home Bancshares, Inc. 4.0
Home Bancshares, Inc. job in Amarillo, TX
The Senior Loan Assistant assists Loan officers and designated personnel with the gathering of information and loan documentation for credit analysis, underwriting, closings and maintenance of commercial loan portfolio, client information and loan files. This position provides administrative support for Commercial Loan Officers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Working with Loan officers, customers and others to obtain required information and documentation necessary to properly analyze commercial credit requests. This duty is performed daily, about 20% of the time.
2. Working closely with the Loan Operations Staff to insure efficient, thorough and accurate preparation of loan documentation. This duty is performed daily, about 20% of the time.
3. Assisting Loan Officers with the data entry into various spreadsheets, analytical software and bank data systems. This duty is performed daily, about 10% of the time.
4. May prepare lien perfection documents, loan exhibits and other forms and ancillary loan documents and proofreads all loan documents for accuracy. This duty is performed daily, about 10% of the time.
5. Coordinates loan closings with loan processing and clients and checks documents for proper signatures, authorities, dates, and verifies accuracy of closing statements. This duty is performed daily, about 10% of the time.
6. Prepares and maintains credit files for assigned areas. This duty is performed daily, about 5% of the time.
7. Assisting in the preparation and proper documentation of draw requests. This duty is performed daily, about 5% of the time.
8. Answering phone and written inquiries concerning loan processing, servicing and information or file maintenance. This duty is performed daily, about 5% of the time.
9. Assisting in the timely obtaining of all tracked/required information required from clients and regularly reviews document exception reports to insure timely elimination of items. This duty is performed daily, about 5% of the time.
10. Completes required BSA/AML training and other compliance training as assigned. This duty is performed monthly, about 5% of the time.
11. The ability to work in a constant state of alertness and in a safe manner.
12. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 3 years related experience and/or training, and 7 to 11 months related management experience, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to read, analyze, and understand general business/company related articles and professional journals; Ability to speak effectively before groups of customers or employees.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
CRITICAL THINKING SKILLS
Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Advanced: Spreadsheet, Word Processing/Typing
Intermediate: Presentation/PowerPoint
WORKING CONDITIONS
Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking; and occasional pushing, carrying, or lifting.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is continuously required to sit, use hands to finger, handle, or feel, talk or hear; regularly required to stand, walk, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl; and occasionally required to climb or balance. The employee must occasionally lift and/or move up to 25 pounds; regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include color vision.
ADDITIONAL INFORMATION
Not indicated.
$28k-33k yearly est. 36d ago
GTC New Business Specialist
Home Bancshares, Inc. 4.0
Home Bancshares, Inc. job in Amarillo, TX
The GTC New Business Specialist is responsible for ensuring the timeliness and accuracy of new account documentation and incoming transfers are processed. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Sets up new IRA, Escrow, Bond Proceeds and Gamma accounts. This duty is performed as needed.
2. Processes all incoming transfers, rollovers, and In-Kind requests. This duty is performed as needed.
3. Ensures all CIP/guidelines are followed per regulations. This duty is performed daily.
4. Reviews edit list for check's received and posted and ensure pending documents can be completed. This duty is performed daily.
5. Collects and maintains deceased account documentation and prepare checklist. This duty is performed as needed.
6. Communicates with Brokers and clients regarding problems or issues with paperwork. This duty is performed daily.
7. Conducts follow-up calls on pending incoming transfers. This duty is performed as needed.
8. Completes weekly tracking log report. This duty is performed weekly.
9. Conducts quality control on recently established new accounts and transfer processes. This duty is performed as needed.
10. Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly.
11. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.
12. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 7 to 11 months related experience and/or training, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to read and understand simple instructions, short correspondence, notes, letters and memos; ability to write simple correspondence. ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. ability to read, analyze, and understand general business/company related articles and professional journals; ability to speak effectively before groups of customers or employees.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
CRITICAL THINKING SKILLS
Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Basic: 10-Key, Accounting, Programming Languages, Word Processing/Typing
WORKING CONDITIONS
Normal working conditions as found within an office setting, wherein there is controlled temperature and a low noise level, plus a minimum of distractions.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Moderate diversity, low physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which are not as varied as those positions with high-level diversity and decision-making.
While performing the functions of this job, the employee is regularly required to talk or hear; frequently required to walk, sit, use hands to finger, handle, or feel; and occasionally required to stand, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
ADDITIONAL INFORMATION
Not indicated.
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Home Federal Bancorp Inc/La may also be known as or be related to Home Federal Bancorp Inc of Louisiana, Home Federal Bancorp, Inc. of Louisiana, Home Federal Bancorp Inc/La and HOME FEDERAL BANCORP INC. OF LOUISIANA.