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Home furnishing consultant skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical home furnishing consultant skills. We ranked the top skills for home furnishing consultants based on the percentage of resumes they appeared on. For example, 21.9% of home furnishing consultant resumes contained customer service as a skill. Continue reading to find out what skills a home furnishing consultant needs to be successful in the workplace.

15 home furnishing consultant skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how home furnishing consultants use customer service:
  • Created sales and long-term customer relationships by providing customer service, consultation and recommendations for furniture purchases maximizing sales and profitability.
  • Offered superior customer service by building and maintaining relationships and acting as a liaison between customers and management.

2. Furniture Sales

Here's how home furnishing consultants use furniture sales:
  • Averaged $60,000 in monthly furniture sales while ensuring customer satisfaction that exceeded the expectations of Value City Furniture.
  • Utilize persuasive oral and written sales skills and proposals/techniques to promote furniture sales.

3. Sales Techniques

Here's how home furnishing consultants use sales techniques:
  • Trained ten new employees in company sales techniques.
  • Used different sales techniques to consistently stay in the top 3 salesconsultants in the store.

4. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how home furnishing consultants use product knowledge:
  • Utilized strong product knowledge to educate customers about products and services offered and maximize sales opportunities.
  • Worked one on one with clients to fill their home furnishing needs using product knowledge along with selling and closing skills.

5. Commission Sales

Here's how home furnishing consultants use commission sales:
  • Experience in commission sales, customer care, consultation, B2B networking, and prospecting.
  • Commission sales representative selling and consulting on home furnishings and d cor.

6. Sales Associates

Here's how home furnishing consultants use sales associates:
  • Train and develop all new sales associates by mentoring, coaching and developing their skills.
  • Directed and supervised a team of 15 sales associates and 2 showroom managers.

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7. Credit Applications

Here's how home furnishing consultants use credit applications:
  • Determined customers' needs and processed credit applications.
  • Sell new credit applications to those who wish to have discounts or extended financing.

8. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how home furnishing consultants use retail sales:
  • Commission base retail sales of home furnishings, including furniture, mattresses, accessories and all applicable warranties.
  • Retail sales on showroom floor for local furniture store chain.

9. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how home furnishing consultants use sales floor:
  • Report to Sales Manager and proactively work to maintain sales floor to secure a positive shopping experience for the IKEA visitors.
  • Follow up with phone calls, correspondence deliveries, and promoting new items in office and on sales floor to costumers.

10. Sales Process

Here's how home furnishing consultants use sales process:
  • Engage customers in the sales process, commitment to building long-term customer relationships, never to compromise honesty and integrity.
  • Specialized Commissioned Sales training, utilizing GUEST for Sales process, UP System, and the T.O.

11. Custom Orders

Here's how home furnishing consultants use custom orders:
  • Assisted customers, built rapport, and submitted custom orders to our manufacturing division.
  • Assist clients in fabric choices with their custom orders.

12. Repeat Business

Repeat business refers to customers who repeatedly keep coming back to do business with one specific company. Some ways to receive repeat business involve offering personalised customer service, starting a loyalty program, giving out coupons, and offering freebies. These customers are considered loyal brand ambassadors who are responsible for creating good word of mouth for the business.

Here's how home furnishing consultants use repeat business:
  • Developed and maintained genuine professional working relationships with clients to ensure customer satisfaction and repeat business.
  • Maintain quality customer relationships to ensure increased sales and repeat business.

13. Building Customer Relationships

Here's how home furnishing consultants use building customer relationships:
  • Assisted prospective buyer's select home furnishing pieces and demonstrated consultative selling approach to building customer relationships.
  • Used consultative sales approach to building customer relationships, helping prospective buyers' select home furnishings that best suits their needs.

14. Sales Volume

Here's how home furnishing consultants use sales volume:
  • Assisted in defining sales goals and initiatives for the men's sales department which increased overall sales volume and productivity.
  • Achieve an annual sales volume of over $650,000 through a consultative sales approach and building and maintaining customer relationships.

15. Customer Care

Customer care, also known as customer service, is a one-to-one interaction between the consumer of a company and its representative.

Here's how home furnishing consultants use customer care:
  • Provide excellent customer care service.
  • Provide excellent home d cor advice to customers Provide excellent customer care for customers Make cold calls to increase my customer base
top-skills

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List of home furnishing consultant skills to add to your resume

Home furnishing consultant skills

The most important skills for a home furnishing consultant resume and required skills for a home furnishing consultant to have include:

  • Customer Service
  • Furniture Sales
  • Sales Techniques
  • Product Knowledge
  • Commission Sales
  • Sales Associates
  • Credit Applications
  • Retail Sales
  • Sales Floor
  • Sales Process
  • Custom Orders
  • Repeat Business
  • Building Customer Relationships
  • Sales Volume
  • Customer Care
  • Customer Complaints
  • Space Planning
  • Customer Satisfaction
  • Sales
  • Delivery Dates
  • Computer System
  • Customer Issues
  • Sales Contracts
  • Cold Calls
  • Client Relationships
  • Credit Terms
  • Customer Inquiries
  • Sales Orders
  • Sales Slips
  • Customer Accounts
  • Room Design

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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