Scheduling Coordinator jobs at Home Health Connection, Inc.

Join Southern Illinois' leading healthcare organization, with over 350 team members who believe that in taking care of each other and our patients and clients, we create new opportunities for success and bring big dreams to life. Shawnee Health is seeking a Patient Intake Scheduling II. This position reports directly to the Patient Intake Scheduling Supervisor. A. Responsibilities * Promptly and professionally answers, screens, and processes medical service requests and telephone inquiries with strict adherence to confidentiality policies. * Collects and enters patient intake information into the appropriate area of practice management system with accurate information. * Refers patients to the appropriate staff, according to patient request per established protocols, i.e. triage, medical records, patient care coordinators. * Utilizes practice management system to schedule appointments according to established protocols. * Participates in internal education opportunities relevant to the patient intake and customer service environment; Attends/completes all assigned training through Health Stream and other resources as required. * Meets Shawnee Health and department benchmarks and or quality indicators as monitored through audits and or recordings. * Supports organizational changes, demonstrates flexibility in proving coverage as needed during times of high volume or staff shortage. * Requires occasional lifting and carrying of up to 10 pounds. * Other duties and special projects that are assigned by management. * Required to work a flexible schedule, including some evenings, weekends, and early morning hours. * Reliable transportation on the job is mandatory. * May be temporarily assigned or permanently re-assigned to work at other Shawnee Health Care Centers. * Must be able to schedule more than 1 specialty clinic i.e. dental/psych Physical Requirements * Must be able to perform data entry for extended periods of time. * Must be able to work flexible schedule, including some evenings or weekends, and early morning hours. * Position requires sitting for prolonged periods of time, frequent walking and standing. * Requires normal range of hearing and vision. * Driving is required to perform work-related tasks or to attend seminars/workshops. * Requires occasional lifting and carrying of up to 10 pounds. Required Working Conditions * Climate-controlled medical office environment Licenses & Certifications * Must have a valid Illinois driver's license and auto liability insurance on personal vehicles. B. Remote Work * Yes Eligible - Partial or Complete * Employee's job duties, in whole or part, can be performed remotely. Hybrid/remote work arrangements may be considered in accordance with the Telework Policy. Education & Experience Requirements: * Mandatory High School Diploma or equivalent is required and additional two years of business- related experience is preferred. * Preferred Two years of experience in medical office or hospital setting is preferred with competencies in working within an electronic patient record, person to person customer service, and office related skills. Competency Requirements: * Mandatory Familiarity with Athena and scheduling experience is preferred. Must be capable of high level of discretion in handling confidential information. Must be capable of independent problem solving with moderate supervision. Must be competent in the use of computers. Must have excellent communication skills, both written and verbal in addition to interpersonal and organizational skills. Must have the ability to maintain patient and employee confidentiality. * Preferred * Bi-lingual Pre-Employment Requirements: Employee must pass all pre-employment requirements as delineated below. Employee's failure to pass all pre-employment requirements as determined by Shawnee Health shall result in employee's immediate termination, or, if not yet hired, withdrawal of job offer. * Illinois Department of Children and Family Services Child Abuse and Neglect Tracking System (CANTS) Clearance * Criminal/Traffic Background Check * Office of Inspector General Exclusionary List * National Practitioner Data Bank (NPDB), If applicable

Work Schedule: 100% FTE, Day shift. Monday thru Friday 830-5pm, rotating Saturday from 8-noon every 4-6 weeks. You will work at 2550 Charles St in Rockford, IL. Additional components of compensation may include: Evening, night, and weekend shift differential Overtime On-call pay At UW Health in northern Illinois, you will have: Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance Annual wellness reimbursement Opportunity for on-site day care through UW Health Kids Tuition reimbursement for career advancement--ask about our fully funded programs! Abundant career growth opportunities to nurture professional development Strong shared governance structure Commitment to employee voice Qualifications Associate's Degree with an emphasis on healthcare. Preferred Work Experience 2 years of Customer Service experience in a healthcare setting or with medical claims insurance. Preferred 2 years of Customer Service experience. Required Previous computer experience. Required Our Commitment to Social Impact and BelongingUW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Job DescriptionUW Northern Illinois benefits

First four weeks of training is mandatory attendance and will take place Mon-Fri. Final schedule is based on department need and is determined during week 3-4 of onboarding. The Patient Scheduling Specialist I is responsible for accurately screening and completion of callers' inquiries by telephone. Responsible for accurately documenting inquiries from patient and providers for screening, scheduling and directing patients to appropriate providers, services or level of care. Provides information to patients to fully utilize and benefit from all of Carle services. Facilitates communication between self, providers, and patients to ensure that needs of patient are met. Qualifications Certifications: , Education: , Work Experience: Customer service Responsibilities Assumes responsibility for answering, scheduling, documentation and follow-up on all inquiries from patients and providers generated by telephone, internet based, or written/electronic correspondence.Educates patients and providers regarding a variety of patient care issues, including, but not limited to insurance, provider, department/location, payment options and availability of Carle services.Obtains, updates and verifies patient demographics, insurance and co-pays and Primary Physicians.Answers telephone, takes and delivers messages to physicians, nurses and others. Reports medical information obtained from patients and referring physicians accurately, completely and in a timely manner. Distributes all messages according to practice communication standards. About Us **Find it here.** Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health. Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health. _We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: *************************._ Compensation and Benefits The compensation range for this position is $17.67per hour - $28.63per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

First four weeks of training is mandatory attendance and will take place Mon-Fri. Final schedule is based on department need and is determined during week 3-4 of onboarding. The Patient Scheduling Specialist I is responsible for accurately screening and completion of callers' inquiries by telephone. Responsible for accurately documenting inquiries from patient and providers for screening, scheduling and directing patients to appropriate providers, services or level of care. Provides information to patients to fully utilize and benefit from all of Carle services. Facilitates communication between self, providers, and patients to ensure that needs of patient are met. Qualifications Certifications: , Education: , Work Experience: Customer service Responsibilities Assumes responsibility for answering, scheduling, documentation and follow-up on all inquiries from patients and providers generated by telephone, internet based, or written/electronic correspondence.Educates patients and providers regarding a variety of patient care issues, including, but not limited to insurance, provider, department/location, payment options and availability of Carle services.Obtains, updates and verifies patient demographics, insurance and co-pays and Primary Physicians.Answers telephone, takes and delivers messages to physicians, nurses and others. Reports medical information obtained from patients and referring physicians accurately, completely and in a timely manner. Distributes all messages according to practice communication standards. About Us Find it here. Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health. Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: *************************. Compensation and Benefits The compensation range for this position is $17.67per hour - $28.63per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

It's the people that make the difference. Are you ready to make your impact? Midwest Orthopaedics at Rush is nationally recognized as a leader in comprehensive orthopedic services. The Orthopedic Program at Rush University Medical Center is ranked Top 10 in Orthopedics by U.S. News and World Report. Founded in 2003, MOR is comprised of internationally renowned Orthopedic and Spine surgeons who pioneer the latest advances in technology and surgical techniques to improve the lives and activity levels of patients around the world. MOR doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club and DePaul University Athletics. Ready to join in? We are seeking a full-time Scheduling Coordinator to join our Physical Therapy team. We are looking for an upbeat and enthusiastic individual that can provide excellent customer service to our patients. In this role, you will manage our phones in a pleasant and professional manner and schedule physical therapy appointments. Previous PT experience and bilingual in Spanish is preferred. This is a full-time, hybrid position based at the corporate office in Westchester, IL. Essential Duties and Responsibilities Work with patients/therapists/callers in polite and helpful manner to book appointments for PT/OT; enter demographic data, insurance information, and other relevant information into the Athena System. Answer telephone, screen calls, take messages, and provide information. Maintain and update current information on therapist's schedules ensuring that patients are scheduled properly. Maintain a positive demeanor with patients, peers, supervisors, and therapists, especially when receiving feedback or direction. Assist staff members, when necessary, in a positive and professional manner to ensure the patients receive utmost in care. Perform work with accuracy to minimize error correction by other staff members. Double check data entry to ensure the correct information has been entered into the Athena system. Organize and prioritize work to complete tasks in a timely and efficient manner. Stay abreast of compliance with all state and federal laws including HIPAA, ADA, OSHA, and FLSA. Adapt to constant change in a positive and professional manner. Any and all other duties as assigned. Basic Requirements: Operate basic office equipment such as a computer, phone, and fax machine. Multi-task and work in a fast-paced environment. Attention to detail. Communicate effectively verbally and in writing. Work and communicate with patients, therapists, and staff in all levels of the organization. Work a flexible schedule to meet the needs of the department. Schedule varies, Monday through Thursday, 7:00 am - 7:30pm and Friday 7:00am - 6:00pm Bilingual is Spanish, preferred. Education and/ or Experience: High school diploma or general education degree (GED) Plus, a minimum of one year's work experience, preferably in a medical office setting Bilingual in Spanish, preferred. What's in it for you? MOR offers their employees a comprehensive compensation and benefits package. Pay Range: $18.25 - $20.00 per hour. Compensation at MOR is determined by many factors, which may include but are not limited to, job-related skills and level of experience, education, certifications, geographic location, market data and internal equity. Base pay is only a portion of the total rewards package. Medical, Dental and Vision Insurance. Paid Time Off and Paid Holidays. Company-paid life and long-term disability insurance. Voluntary life, AD&D, and short-term disability insurance. Critical Illness and Accident Insurance. 401(k) Savings Plan. 401(k) Employer Contribution. Pet Insurance. Commuter Benefits. Employee Assistance Program (EAP). Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA). HSA Employer Contribution (when enrolled in a HDHP). Tuition Reimbursement. Excellent working relationship with prestigious group of physicians in Orthopedics in the US and #1 in Illinois and Indiana. Our employees make the difference in our patients' lives, and we value their contributions. Midwest Orthopaedics at Rush offers a comprehensive compensation and benefits package and an opportunity to grow and develop your career with an industry leader. Come see what we're all about. Equal Opportunity Employer.

Job DescriptionDescription: Responsible for coordinating adequate, appropriate staffing and scheduling of CNAs, Caregivers, Resident Assistants, Nurses, Home House Cleaners, and others--for various Cantata departments, within the guidelines established and the human resources available. All scheduling services should be provided in accordance with policies and procedures, current federal, state and company standards, guidelines and regulations governing our company. Principal Duties and Responsibilities: This description is intended only to identify the basic responsibilities and requirements of this job classification and does not prevent the assignment of other job-related duties. Successful job applicants will be able to perform these essential functions with or without requested reasonable accommodation. 1. Performs all duties in accordance with the Cantata Promise, treating every person (client, fellow employee-partner, general community member) with respect, integrity, and compassion. Supports the Mission, Values, and Vision of Cantata Adult Life Services 2. Responsible for preparing, maintaining, facilitating changes, and adjusting the schedules to meet the needs of our customers by assigning the appropriate staff. 3. Follows the established specific protocols to fill openings created by last-minute staff call-offs. 4. Participates in the on-call rotation to cover calls during the evening, night, and weekend hours. 5. Tracks needed information and periodically prepares electronic staffing reports to provide information for managers. 6. Participates in projects assigned by the CS Manager. 7. Attends staffing meetings as needed. 8. Has the ability to flex hours as needed. 9. Follows work assignments, and/or work schedules in completing and performing your assigned tasks. 10. Creates and maintains an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the department. 11. Attends in-services, meetings and educational training in accordance with department and Cantata's policies and procedures. 12. Consistently demonstrates the ability to respond to changing situations in a flexible manner. 13. Performs tasks/duties and utilize forms in accordance with department and Cantata's policies and procedures Requirements:A. Knowledge/Skill/Experience High School Diploma or equivalent. Preferable prior experience with scheduling nursing staff is a plus Ability to multi-task with excellent attention to details Ability to creatively and professionally solve staffing issues Ability to communicate professionally with many different personalities Ability to work under deadlines and stressful situations. Ability and willingness to work harmoniously within a team environment departmentally. Ability to communicate effectively both verbally and in written form with a diverse group of people. Must possess the ability to deal tactfully with personnel, residents/patients, family members, as well as company managers and general staff. Must possess the ability to make independent decisions when circumstances warrant such action. Computer literate, preferably Microsoft applications; and expert-level in the use of the electronic scheduling software, within one (1) year of hire. Must be able to read, write, speak, and understand the English language. Must be able to cope with the mental and emotional stress of the position. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people within the facility. B. Contact with Others Some contact with residents/clients on a daily basis. Extensive contact with all levels of personnel within the company. Some interaction with resident's/client's family members. . C. Delegation of Authority As a Central Scheduler you are delegated the responsibility, and accountability necessary for carrying out your assigned duties. D. Responsibility for Accuracy Omission or incorrect mandatory federal, state and facility documentation can generate penalties enforced by regulators and add additional unnecessary monetary charges to Cantata. E. Responsibility for Confidential Data Employee-partners are required to safeguard sensitive information. Sensitive information includes, but shall not be limited to, information concerning Cantata's former and current residents/clients, medical and health information and Cantata's information systems including but not limited to the Internet and E-mail. F. Physical Requirements/Working Conditions Must meet the general health requirements set forth by the policies of this company. Sits at a desk and looks at a computer monitor most of the day. May be requested to work over scheduled hours, weekends and holidays when necessary. May be necessary to assist in the evacuation of residents during emergency situations. Individual will be scheduled based on operational need. G. Exposure Classification Job duties are classified as Category II (no routine exposure to blood, body fluids or tissues).

is $19.41 - $25.23 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description This is a Full Time position at 40 hours per week located at the McHenry clinic currently, but come October 2026 it will be based at the Huntley clinic. Schedule is Monday through Friday, 8:30am-5:00pm. Surgery scheduling experience is preferred. The Patient Procedure Scheduler reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Patient Procedure Scheduler is primarily responsible for scheduling surgical and pre-operative procedures and maintaining schedules related to these procedures. Scheduling includes registration, verifying insurance information, obtaining pre-certifications, instructing patients on appropriate procedures. This role may also be cross-trained and utilized as a Patient Service Representative, thereby assuming the responsibilities associated with the check-in/out functions, or as a Patient Liaison, thereby assuming the responsibilities associated with provider templates and patient correspondence. Responsibilities: * Registers and schedules patients for surgical and pre-operative procedures. * Inform patients of their financial responsibilities. * Provide patients with surgical and procedural information and instructions as appropriate. * Obtains and/or facilitates pre-certification as required. * Maintains calendars and schedules related to surgical and pre-operative procedures. * Answers all incoming patient inquiries. * May perform other duties as assigned. Qualifications Required: * High School Diploma or GED equivalent. * 2 years previous healthcare experience. * Experience in a customer service role. Preferred: * Bachelors degree. * Previous experience with an electronic medical records system. Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Work Schedule: 100% FTE, Day shift. Monday thru Friday 830-5pm, rotating Saturday from 8-noon every 4-6 weeks. You will work at 2550 Charles St in Rockford, IL. Additional components of compensation may include: Evening, night, and weekend shift differential Overtime On-call pay At UW Health in northern Illinois, you will have: Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance Annual wellness reimbursement Opportunity for on-site day care through UW Health Kids Tuition reimbursement for career advancement--ask about our fully funded programs! Abundant career growth opportunities to nurture professional development Strong shared governance structure Commitment to employee voice Qualifications Associate's Degree with an emphasis on healthcare. Preferred Work Experience 2 years of Customer Service experience in a healthcare setting or with medical claims insurance. Preferred 2 years of Customer Service experience. Required Previous computer experience. Required Our Commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Job Description UW Northern Illinois benefits

is $19.41 - $25.23 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description This is a Part Time position at 20 hours per week located on the Lake Forest Hospital campus for the GI clinic. Schedule is as follows: Monday and Wednesday, 7:30am-4:00pm and Friday, 7:30am-12:00pm. Surgery scheduling experience is preferred. The Patient Procedure Scheduler reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Patient Procedure Scheduler is primarily responsible for scheduling surgical and pre-operative procedures and maintaining schedules related to these procedures. Scheduling includes registration, verifying insurance information, obtaining pre-certifications, instructing patients on appropriate procedures. This role may also be cross-trained and utilized as a Patient Service Representative, thereby assuming the responsibilities associated with the check-in/out functions, or as a Patient Liaison, thereby assuming the responsibilities associated with provider templates and patient correspondence. Responsibilities: * Registers and schedules patients for surgical and pre-operative procedures. * Inform patients of their financial responsibilities. * Provide patients with surgical and procedural information and instructions as appropriate. * Obtains and/or facilitates pre-certification as required. * Maintains calendars and schedules related to surgical and pre-operative procedures. * Answers all incoming patient inquiries. * May perform other duties as assigned. Qualifications Required: * High School Diploma or GED equivalent. * 2 years previous healthcare experience. * Experience in a customer service role. Preferred: * Bachelors degree. * Previous experience with an electronic medical records system. Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Join Southern Illinois' leading healthcare organization, with over 350 team members who believe that in taking care of each other and our patients and clients, we create new opportunities for success and bring big dreams to life. Shawnee Health is seeking a Care Coordinator for our Shawnee Health Carterville office, covering Williamson County in Southern Illinois with the option for remote work. This position reports directly to the Care Coordinator Supervisor. Responsibilities * Coordinates services for older adults to remain independent. * Determine eligibility and create care plans for Illinois Department on Aging. * Home visits are required. Assessments are completed in home. * Educate on resources, options and provide case management to older adults and their families Requirements * Requires an RN, or a BSN, or have a BA/BS degree in social science, social work or related field * One year of program experience, which is defined as assessment, provision, and/or authorization of formal services for the elderly, may replace one year of college education up to and including four years of experience replacing a baccalaureate degree * Must have valid driver's license and transportation Starting salary - $43,888.00 salary increase with successful completion of probation Comprehensive Benefits Package * Health Insurance * Dental Insurance * Vision Insurance * Employer and Voluntary Paid Life * Employer Paid Long Term Disability * Voluntary Short-Term Disability * Accident Insurance * Critical Illness Insurance * Flexible Spending Account * Dependent Care Account * 401k Retirement Plan Paid Time Off Call & Incentive Compensation Care Coordinators, Case Manager Assistants, and Adult Protective Services Case Workers and Specialists are eligible for call compensation. Care Coordinators are eligible for incentive compensation. For more information, please visit the below website: **************************************************************

The Scheduling Specialist serves as the face of their clinic for clients and their families and supports the clinical team by flexibly serving multiple functions at the clinic. They are responsible for timely and accurate scheduling changes for their staff and clients, coordinating start of service for clients while serving as general facilities support. Essential Functions : Scheduling: Permanent schedules and scheduling variances. Family guidance. BCBA/Senior meetings. Senior Training meetings. PTO, QTPs, support services, etc. Accurately records client and staff cancelations, reschedules, and other scheduled time off to ensure clients receive their prescribed treatment hours. Timely execution of scheduling communication/task needs that takes place at the center. Implementing best practices for scheduling, including timely delivery. Meeting or exceeding treatment delivery goals (KPIs) as it relates to provider & client utilization, including make up time. Coordinating appropriate use of admin time. Scheduling trainings, i.e. safetycare, Relias, compliance, etc. Onboarding new clients in partnership with Intake, from meet and greet to first day of ABA. Support additional in-market centers with scheduling operations as needed. Greet all clients and families as they arrive to our clinics Answer phones and respond to or forward requests and/or information. Facilitates timely and accurate flow of communication between the clinic and Caravel corporate support functions. New hire day one welcome & center orientation as needed. Facilitating daily operations, cleanliness, team building, logistics, supply management and organization of center. Travel Required : Minimal Travel Physical Demands : This is largely a sedentary role, with frequent sitting and computer keyboarding required. Employee will be required to sit, talk, hear, type and write. Occasional bending, squatting, stooping, and lifting (up to 35 pounds) is required. Specific vision abilities required by this job include near, far, and field of vision. Speech must be spoken in a manner easily understood by others. This position requires regular and punctual employee presence. Qualifications : Education: Must be a high school graduate/GED equivalent. Experience: At least one-year comparable experience working with clients and/or families in a medical or therapeutic setting including providing administrative or customer service-related experience preferred. Skills and Competencies: Strong organizational skills, with the ability to multi-task and meet deadlines. Strong attention to detail. Experience working with multi-line phone systems and office machines (copiers, postage machines, fax machine, etc.). Displays professionalism and represents organization in a professional manner. Excellent verbal and written communication skills, with a pleasant, professional, and helpful demeanor and voice. Demonstrates initiative, with the ability to manage self and workload. Knowledge of HIPAA privacy and security rules and regulations. Ability to abide by ethical guidelines and policies, including strict adherence to confidentiality and HIPAA guidelines.

The Radiology Scheduler is responsible for answering incoming calls for multiple Radiology modalities, verifying patient information, including insurance and pre-certification information and scheduling appointments. Job Relationships Reports to the Diagnostic Imaging Operations Manager Principal Responsibilities Communicate pending pre-certification information issues with technologists and Radiology management. Schedule procedures using Radiology Information System (RIS), including CT, MRI, Ultrasound, Mammography, Bone Density and Fluoro procedures. Verify insurance eligibility. Explain patient prep and dispense prep kits as needed. Task providers' offices when necessary. Complete reminder calls for future appointments. Ensure all outside images are obtained. Build worker's compensation cases in IDX when applicable. Manage all image release including using PACS to burn CDs and DVDs for patient transport and work with Release of Information to verify accurate documentation. Schedule interpreter services. Check in outpatients for Radiology procedures. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience High School graduate or GED required. Knowledge, Skills and Abilities Ability to control emotions and maintain composure under stress, using tact and good judgment. Excellent organizational and interpersonal communication skills. Excellent computer and telephone skills. Self-motivated and able to problem solve. Clear, articulate speaking voice. The employee must be able to lift, walk, stoop and sit at a computer for long periods of time. Must possess manual dexterity to use keyboard and handle equipment and appliances. Working Environment Medical office environment. Direct patient contact is involved. PHI/Privacy Level HIPAA1

Why USA Clinics Group? Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we've grown into the nation's largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. Our mission is simple: deliver life-changing, minimally invasive care, close to home. We're building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we're even more excited about what's ahead, and the team we're building to get there. We look forward to meeting you! Why You'll Love Working with us: 🚀 Rapid career advancement 💼 Competitive compensation package 🤝 Positive, team-oriented environment 🏥 Work with cutting-ed technology 🌟 Make a real impact on patients' lives 📈 Join a fast-growing, mission-driven company Position Summary: Are you a persuasive and results-driven call center professional? As a Bilingual Patient Scheduling Coordinator - Patient Engagement & Retention, you will play a vital role in connecting patients with essential medical care. In this fast-paced, target-driven environment, you will engage with potential and existing patients, overcome objections, and confidently schedule appointments. If you thrive in a dynamic setting, enjoy interacting with people, and want to be part of a growing, stable organization-apply online today! No medical experience? No problem! We provide comprehensive training to ensure you feel confident in assisting patients effectively. Position Details: Location: Northbrook, IL Schedule: Full-time, Monday through Friday, eight-hour shifts from 6:30 AM - 7:00 PM (flexibility required) Bilingual Required: (English & Spanish) Compensation: $20-$23hr based on experience and qualifications. Key Responsibilities: Handle inbound and outbound calls in a high-volume Use persuasive communication techniques to overcome objections and secure patient appointments. Present a positive, professional, and energetic approach to patients. Meet and exceed key performance metrics (KPIs) related to scheduling and retention. Educate patients on services, benefits, and appointment details. Proactively follow up with patients to ensure continued care and appointment attendance. Resolve patient concerns efficiently while maintaining a high level of customer service. Accurately enter patient information and schedule appointments in the system. Work collaboratively with the team to drive patient engagement and retention. Adhere to scripts, decision trees, and compliance protocols. Additional duties as required. Requirements Handle inbound and outbound calls in a high-volume Use persuasive communication techniques to overcome objections and secure patient appointments. Present a positive, professional, and energetic approach to patients. Meet and exceed key performance metrics (KPIs) related to scheduling and retention. Educate patients on services, benefits, and appointment details. Proactively follow up with patients to ensure continued care and appointment attendance. Resolve patient concerns efficiently while maintaining a high level of customer service. Accurately enter patient information and schedule appointments in the system. Work collaboratively with the team to drive patient engagement and retention. Adhere to scripts, decision trees, and compliance protocols. Additional duties as required. Benefits Health insurance (medical, dental, vision) Retirement Plan Paid time off (PTO) (vacation, sick)

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? Job Description Schedule: Will join Surgical Transport and Control Desk cost center (1439) supporting the role of an OR Pavilion Scheduling Specialist - Feinberg OR. Will cross-train across various control desks. Orientation schedule will be from 8:00am-4:30pm. After orientation shift will remain Monday through Friday 8:00am-4:30pm. Coverage - responsible for filling shift gaps, call-offs, vacations, and absences for all OR Pavilion Scheduling Specialists and Feinberg Control Desk. Rotation - weekend, shift, and holiday coverage as needed by the department. The OR Pavilion Scheduling Specialist, Operating Room reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The OR Pavilion Scheduling Specialist, Operating Room supports the Operating Room (OR) scheduling production process through planning and coordinating OR surgery schedule to maximize patient access and efficient use of operating rooms, equipment, and staff under supervision of the Medical Director/Anesthesia Coordinator/Director/Manager/Resource Coordinator. This position will act as an office scheduling liaison for the pavilion operating room staff, physicians, and management to relay patient throughput and scheduling information requiring interfacing with supporting departments. Responsibilities: Scheduling Functions: Accesses protected health information (PHI) and ensures all job duties are in accordance with NM confidentiality policies and procedures and HIPPA guidelines. Demonstrate in-depth scheduling working knowledge and expertise with clinical based computer systems by initiating, coordinating and maintaining the schedule over the operating room pavilion(s). Monitors tentative operating room schedules and identifies scheduling barriers (e.g., surgical procedures/procedure name and discrepancies in type of operating room (OR)/pavilion assignment) and contacts appropriate scheduling office/service and implements solutions to improve scheduling workflow. Collaborates with Medical Director/Anesthesia/surgeons/nursing/scheduling office to complete adjustments to the OR schedule prior to surgery date and communicates changes to scheduling office/Central Scheduling and others as appropriate. Interacts effectively and acts as the pavilion liaison between multiple supporting departments to gather information needed to schedule surgeries consistent with department guidelines and reviewing physician scheduling requests and patient needs. Establish and maintain effective working relationships with physicians, nursing, staff, and management. Determines order in which surgical procedures are scheduled, by reviewing procedure type/category/case level, duration time, and OR availability and schedules cases in accordance with Surgical Services scheduling guidelines. Assigns operating suites and equipment and block times to maximize efficient use of resources and communicates to the appropriate staff of the changes. Collaborates and participates in the OR daily huddle with Pavilion Medical Director/Manager for final approval of the next day surgical schedule. Ensures, maintains, and validates the surgery schedule is accurate and aligns with the scheduling guidelines in an efficient and equitable manner. Cross trained to fill in and effectively perform all other job functions across surgical pavilions to staffing relief/coverage for the Information liaison(s)/OR Pavilion Scheduling Specialists(s)/Resource Coordinator, as needed. Control Desk Functions: Assists the Anesthesia Coordinator/OR Clinical Coordinator at the Control Desk to ensure optimal care and coordination of current day surgical patients. Answer high volume phone line and aids the caller/employee to include accurately scheduling same day/next day add-on procedures within the electronic health record (e.g., EPIC). Effectively communicates information with other departments, staff, management and physicians. Recognizes and responds appropriately to semi-urgent/urgent/emergent scheduling situations per protocols. Assists with rescheduling surgeries as needed to accommodate emergencies other unanticipated events. Ability to collaborate across departments and build effective relationships with internal and external customers/staff to ensure operational processes are met. Extends knowledge as required of new scheduling processes/service line expansions. Acquires and maintains knowledge of patient throughput/scheduling process changes/operational enhancements. Contacts units/departments to coordinate surgical patients and accurately submits transport requests to the operating room/pre-operative holding area. Accurately completes operating room assignments/on-call assignments for the required staff. Performs all responsibilities in a professional manner that demonstrates appropriate behavior toward staff, peers, external contacts, patients/family members/companions, and other departments guided by our NM AIDET communication tool which conveys all essential information with clarity, compassion and understanding (e.g., Acknowledge, Introduce, Duration, Explanation, and Thank you). Screens all phone call requests for patient information and refers to appropriate staff. Enters facility work orders and supply order when required by assigned department. Prints final schedules for operating rooms on a daily basis and creates copies and distributes to appropriate areas as needed. Uses computer applications or other automated systems such as excel spreadsheets, word processing, Microsoft Outlook calendar, and Microsoft Outlook e-mail and database software in performing work assignments. Performs clerical and administrative functions under the supervision of the Resource Coordinator/Operations Manager. Patient Registration Functions and Pavilion Communications: Patient Tracking System - checks patients in and enters next days cases into system Registration forms: Patient Information Complete Hospital Consent Advance Directives Medicaid Medicare HIPAA/Privacy Communicate patient/family information to ASU and OR staff Provide assistance/directions to volunteers Ensure patient charts are together for the next day Order unit supplies Maintain waiting room area/coffee & vending machine area - supplies for visitors Other patient registration functions and unit communications as needed Pavilion Communication and Coordination Functions: Responds to Emergency Call light by transporting Cardiac Crash cart to appropriate OR, notify managers of situation Communicates patient / family information to ASU/OR/SDS/Anesthesia/OR Nursing/Recovery room/CSS/ and family waiting areas regarding add-on cases, cancellations, and bypass RR patients Maintains and updates Nursing Staff Directory (address and home/cell phone numbers) Maintains and updates triage list Enters broken equipment into data base for repair and ensures broken pagers are replaced Facilitates communication between OR / Pre & Post-op / CSS departments Receives and directs calls from physician offices and patients Other unit communication coordination functions as needed Customer Service Functions: Visitor & Vendor coordination Maintain Visitor/Vendor Sign in & out book Ensure all Visitor/Vendors have badges Confirm access approvals in place according to policies Contact ORSCs, CCs, and others as needed (ask Vendors to wait while ORSC/CC for the OR is contacted/call manager or designee for assistance as needed). Coordinate scrub attire/lockers as needed Maintain access approval paperwork for Vendors / Visitors Checks and orders disposable scrubs as necessary; puts scrubs away upon delivery Family and significant others Give directions as needed to lounge/cafeterias, etc. Convey messages to nursing staff/CCs as needed Other Departments: Assist Hospital Transportation staff in checking off / picking up specimens Offer assistance/directions to others Other customer service functions as needed Administrative Support: Orders unit supplies Assists manager and ORSCs with scheduling of conference room, meetings Maintains locker data base Support nursing staff scheduling using hospital dedicated scheduling system Other administrative support as needed OR Pavilion Scheduling Specialists are located in 3 pavilions: Feinberg, Lavin and Prentice. The job functions are modified for these areas; however each OR Pavilion Scheduling Specialist is required to be able to carry out all duties pertaining to the specific area. Additional Responsibilities and Qualifications: Participates in regularly scheduling perioperative meetings to improve operational performance that leads to better patient outcomes and great patient satisfaction. Qualifications Required: High school diploma or equivalent. 3-5 years of relevant surgery scheduling or related work experience. Knowledge/certification completion of medical and scheduling terminology. Basic personal computer knowledge. Preferred: College level experience. Previous hospital and team work group experience. Customer Service experience. EPIC Intraop scheduling experience. Strong organizational skills, and proficiency with computers, and business office equipment. Additional Information Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Status: Full-Time (40 Hours/Week) Days/hours: Monday - Friday Pay Rates (depending on experience): From $19.00/Hour This position is responsible for providing the highest level of customer service to all callers by addressing callers questions, triaging calls, and scheduling appointments. This position will also act as a liaison between Fox Valley Orthopedic and current and future patients. Essential Duties and Responsibilities The essential duties and responsibilities include the following. Other duties may be assigned. Obtain patient information by answering telephone calls, interviewing patients Input patient information into computer system ensuring accuracy and clarity Triage calls and direct to appropriate department Informs patient by explaining procedures, answering questions, providing information Determine insurance eligibility requirements Inform patients of available appointments Schedule patient appointments Communicate with patients and families regarding processes and procedures Monitor/complete web requests, secure messages Address overnight voice messages Monitor/complete Ortho First voice messages Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative goals Managing large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics. Accept ownership for effectively communicating customer issues, complaints and inquires keeping customer satisfaction at the core of every decision and behavior. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Required: A High school diploma or equivalent. A minimum of two (2) years of call center experience in a healthcare setting Preferred: Previous work experience in an Orthopedic practice. Bilingual is a plus Benefits BCBS Medical Dental & Vision Insurance Paid Time Off (PTO) Holiday Pay 401k/Profit Sharing Short-Term Disability Insurance Life Insurance Various voluntary benefits

Friend Health is seeking a dedicated and detail-oriented MHN Care Coordinator to support patient care by serving as a liaison between patients, families, and clinical teams. This role plays a key part in improving patient outcomes through assessments, care coordination, referrals, and follow-up. The Care Coordinator will navigate Electronic Health Records (EHR), conduct patient assessments, and ensure smooth care transitions in alignment with the Medical Home Network program. JOB DUTIES Patient Care Coordination Conduct Health Risk Assessments to evaluate patient needs. Coordinate care between clinical teams, patients, and families. Provide disease-specific and preventive care education. Ensure timely provider follow-up after hospitalizations and emergency visits. Assist with referrals, care transitions, and scheduling. Retrieve discharge summaries and medical records for continuity of care. Develop and implement low-level care plans for patients. Conduct home visits when necessary. Administrative & Data Management Accurately utilize EHR and Practice Management Systems. Maintain and track patient data, compile reports, and monitor care efforts. Participate in care management meetings to discuss patient needs. Customer Service & Communication Provide courteous, professional communication with patients and families. Maintain confidentiality in line with HIPAA. Manage incoming/outgoing calls, documenting all patient interactions. QUALIFICATIONS High school diploma or equivalent required. 2-3 years of related experience with direct public contact, customer service, or care coordination. Experience with Electronic Health Records (EHR) required. Strong data entry and typing skills. SMART GOALS Complete 95% of Health Risk Assessments for new MHN patients within 30 days of assignment. Ensure 100% documentation accuracy in EHR with less than 2% error rate during quarterly audits. Achieve 90% patient follow-up completion rate within 7 days of ER or hospital discharge. WORKING CONDITIONS The unavoidable, externally imposed conditions under which the work must be performed, and which create hardship for the incumbent including the frequency and duration of occurrence of physical demands, environmental conditions, demands on one's senses, and mental demands.) None known. PHYSICAL REQUIREMENTS Frequent sitting with occasional standing and walking. Ability to bend, reach, and lift up to 10 lbs. EMPLOYMENT CONDITIONS This is to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the duties as described. This is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned as deemed appropriate commensurate to the position. This document does not represent a contract of employment, and Friend Health - HRDI reserves the right to change this job description and /or assign tasks deemed as needed. BENEFITS & COMPENSATION Hourly Pay: $20.00- 21.01 Medical, Dental, and Vision Insurance 403(b) Retirement Plan Paid Time Off (PTO) & Paid Holidays Life Insurance & Disability Coverage Tuition Reimbursement & Professional Development Opportunities Wellness Programs & Employee Assistance Programs (EAP) Occupational Risk for Exposure to TB: There is an occupational risk for exposure to TB, as this position involves extensive community and patient contact. Employees in this role are required to comply with annual TB testing as part of workplace health and safety protocols. The only acceptable exceptions to this requirement are documented medical contraindications or religious objections. Employees who decline TB testing will be required to wear a mask when deemed necessary. Equal Employment Opportunity (EEO) Statement Friend Health - HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health - HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer. Join our Team! If you are passionate about patient-centered care and want to make a difference in the lives of individuals and families, we encourage you to apply and become part of our dedicated Care Coordination team at Friend Health.

Job Description About Us: We are a mission-driven hospice organization committed to providing compassionate end-of-life care for patients and support for their families. We value teamwork, integrity, and growth - both in care quality and in building meaningful community and healthcare provider relationships. Position Summary: We are seeking a dedicated Patient Care Coordinator who combines clinical/coordination competence with a strong interest in business development and referral partner engagement. This role will coordinate patient care and simultaneously develop relationships with referral sources (hospitals, nursing homes, physician offices, assisted living) to support our growth and service mission. Key Responsibilities: Coordinate patient admissions, transitions and ongoing care plans in collaboration with clinical teams. Serve as a point of contact for patients, families, and internal care teams to ensure seamless service delivery. Establish and maintain professional relationships with referral sources including hospitals, skilled nursing facilities, assisted living communities, physician practices and community organizations. Educate referral sources about hospice services, company philosophy, eligibility criteria. Assist with marketing/promotional initiatives and in-services to referral partners and community contacts. Participate as needed in evening/weekend/after-hours admission calls and on-call coverage. Qualifications: Bachelor's degree preferred; combination of healthcare experience and business-development or sales experience also acceptable. 1-5 years of relevant experience in hospice/home health/skilled nursing facility environment, or clinical coordination + outreach. Excellent verbal and written communication and relationship-building skills. Ability to work independently and with a team Knowledge of hospice care processes, eligibility, and home care environment preferred. Comfort with CRM systems, tracking metrics, and generating growth reports. Valid driver's license and reliable transportation (role includes field visits). Opportunities for Growth: This role offers the unique blend of direct patient care coordination with growth and outreach responsibilities. Successful candidates may progress into a senior Business Development Liaison, Intake coordinator, or Referral Relations Manager role, supporting broader regional growth. Compensation & Benefits: Competitive base salary plus performance bonus tied to referral/admission growth metrics. Full benefits: medical/dental/vision, PTO, 401(k) matching, etc. Supportive, mission-driven culture with meaningful work. Job Posted by ApplicantPro

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Hours will vary Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $20 - $26 About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Job Description We are currently seeking a Permanent, Full-Time scheduler for therapy staffing services office in Orland Park (16616 107th Court 60467) Minimum Requirements:- 1- Great personal and organization skills (is a must). 2- Excellent Computer Skills. 3- Minimum 2 years College Degree. 4- Bilingual/Spanish speaking (preferred but not required). This is a position with great benefits ranging from health, dental, vision and life insurance, retirement plan, and great other benefits. PLEASE ONLY QUALIFYING CANDIDATES APPLY!!! Home health scheduler/Customer Support Specialist . The responsibilities of this position include: Managing large amounts of incoming calls. Providing accurate, valid, and complete information to ensure the highest level of customer satisfaction. Acting as an effective daily liaison between our customers and therapists. Use of multiple computer systems such as Axxess, Kinnser as well as our Electronic Medical Records (EMR) therapy Boss system to track, gather information, and/or troubleshoot customer issues in a timely and effective manner. Record details of inquiries, comments, and complaints. Candidate MUST speak English/ Spanish (preferred but not required)