Operations Systems Support (Back-office)
Chicago, IL job
Title: Operations Systems Support
Full-time
Our client is seeking an professional in Operations Systems Support who will manage operational systems and static data associated to their back-office platform. The role requires the individual to work with different functional areas to provide training and production support. The role requires the ability to perform deep analysis within the system and within the issues that arise.
The Operations Systems Support department sits within the operations function, with its focus being the back-office platform and associated static data management. Maintaining robust procedures and controls to ensure the firm meets the high-level expectations.
Responsibilities:
Monitor critical system import feeds associated to the XTP back-office platform.
Manage several projects including improving existing processes.
Maintain systems and required static in line with any new or changing regulatory reporting regimes.
Manage XTP back-office system changes and upgrades in line with business and exchange requirements.
Create daily control framework and daily processing efficiencies associated to client static data and regulatory reporting submissions.
Assist compliance with regulatory audit requests and queries.
Ensure written procedures are in place and up to date for the Department.
Efficient email management, including both personal and group mailboxes
Ensuring compliance with the company's regulatory requirements under the SEC, FINRA, NFA, CFTC and other applicable exchanges.
Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values
Skills and Experience
Bachelor's degree in Finance, Business, or related field.
At least five (5) + years' experience working specifically with a trading Back Office system within an FCM, or similar organization.
Enhanced understanding of Futures & Options industry in areas including Reconciliations, Position Maintenance, Regulatory Reporting, and static data.
The ability to work with end users of the system, analyze their issue and put that into requirements for the vendor.
Experience with Microsoft Office
Excellent verbal and written communication skills
Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
Area Operations and Sales Manager
Chicago, IL job
Inspire Wellness and Connection in Chicago!
Grace Management, Inc. is seeking an energetic and compassionate Area Operations and Sales Manager to support premier communities in Chicago, IL.
At Grace Management, we believe
“It's not like home. It is home.”
With over 40 years of excellence and recognition as one of the nation's top senior living operators, we are committed to a people-first culture built on compassion, collaboration, and meaningful connections.
The Area Operations and Sales Manager position reports to the Regional Director of Operations with a dotted line to the Regional Director of Sales. The AOSM provides direction and oversight for the Operation and Sales functions of multiple communities within the Grace Management, Inc portfolio. This position will primarily focus on projects in Chicago and as directed or identified by the Regional Director of Operations, ensuring alignment with organizational goals and priorities. This position must have the ability to influence, lead and coach Executive Directors and Sales Leaders in the communities they are supporting. An AOSM must possess excellent time management skills as well as be self-directed and resourceful.
Essential Functions
• Guide, lead, and coach Executive Directors to ensure operations standards for effective service delivery, quality, cost control, and safety are met.
• Guide, develop, coach, and support Sales Leaders to achieve high occupancy and revenue targets
• Direct implementation and execution of company policies and procedures throughout the portfolio; supporting and reaffirming the Executive Directors ability to make a positive difference in the lives of our team members and residents.
• Recruit, train, develop, and assess the performance of highly motivated and effective Executive Directors and Sales Leaders.
• Oversee community operations; Perform site visits; Ensure that National programs are being implemented and utilized to their fullest potential; Strategize to take communities to the next level and work with regional and corporate team members to ensure the community is exceeding expectations.
• In collaboration with senior Grace Management Leadership, initiate, coordinate, organize, and execute new community transition and onboarding guides and Grace Management, Inc. cultural and process standards.
• Create, implement, and monitor goals related to revenue, census, turnover, operational expenses, labor management, and overall performance results in the region and assist Executive Directors to implement corrective measures to address/resolve variances.
• Supports lease-up opportunities by focusing on essential tasks to drive occupancy. Actively engages in strategies and actions that contribute to achieving and maintaining full occupancy, ensuring all necessary tasks are efficiently completed to support leasing efforts.
• Work proactively with community Sales Directors and Executive Directors in anticipating sales and marketing challenges and collaborating on the development and implementation of solutions.
• Communicate clear expectations for sales performance, including KPI's.
• Assist community in the development and execution of Strategic Sales and Marketing Semi-Annual Plans.
• Report key findings of systemwide CRM reporting; identify solutions and interventions; be responsible for follow up, action plans and measurement of improvement.
• Identify trends and interact with the operations and sales team to develop and monitor action plans, leadership and development, resident relations, and safety.
• Develop, implement, and track annual sales, operating and capital budgets.
• Establish a thorough, working knowledge of base rates and care costs within assigned communities and determine changes as warranted.
• Ensure that each community maintains compliance with all local, state, and federal regulations.
• Participate in state associations and regulatory agencies.
• Manage and report all essential legal issues and take appropriate action to ensure the company complies with applicable laws and regulations.
• Initiate appropriate actions on reports and recommendations provided by authorized inspection agencies.
• Build strong relationships with Executive Directors, Sales Directors, and Regional Directors.
• Act on constructive feedback by listening to supervisor, customers, and associates and use it to improve performance.
• Maintain resident, associate, and community confidentiality.
• Demonstrate positive attitude and ability to work well with all people.
• Promote positive work environment that emphasizes teamwork.
• Comply with deadlines as outlined by Regional Directors.
• Understand processes, reports, and tools available.
Knowledge, Skills, Abilities, and Experience
• Bachelor's degree in business, health-related field, or hospitality; master's degree preferred.
• Demonstrated 5-10 years of healthcare management experience, including at least five years of recent executive director and/or administrator job experience.
• Prior experience in a regional role and/or with multiple building responsibilities preferred; Experience in managing various disciplines while ensuring adherence to federal, state, and corporate standards is required.
• Experience in assisted living and memory care strongly preferred.
• Knowledge of financial management skills and familiarity with business principles and practices.
• Must hold or qualify for state license required to operate an Assisted Living Community; Nursing Home, or comparable service facility.
• Active / valid driver's license required for travel.
• Must possess proven track record in leading, training, and coaching professionals in achieving census and financial goals.
• Must be proficient in Microsoft Word, Excel and CRM database systems.
• Must follow the Grace Management, Inc. policies and procedure manuals and associate handbook.
Packaging Seasonal Operator
Lemont, IL job
The Packaging Seasonal Operator position adheres to IMTT policies, procedures, and Union Contract. They identify and record problems (non-conformances, incidents and near misses); initiate, provide, implement, and verify solutions to those problems. Ensure continuous improvement in all areas pertaining to the job which include quality, health, safety, security, and environmental.
Responsibilities
Adhere to all facility rules, company policies and operational procedures
Report all incidents and unsafe situations immediately to the Supervisor on duty
Provide safe handling and documentation on tasks performed
Ensure that all operations are conducted in a clean and efficient manner and adhere to housekeeping policies
Attend all required safety, environmental, quality and operations training classes
Pack off and on bottles
Repack product as instructed
Work as Utility when needed
Any other duties as directed by the Supervisor pertaining to the safe operation of the facility
Position involves working in a warehouse and driving a forklift.
You will be moving, locating, relocating, stacking, and counting product.
Ensuring the safe and efficient handling of materials
Loading and unloading warehouse materials.
No previous experience is required but prior experience is a plus.
Requirements and Qualifications
High School Diploma or GED Equivalent
No previous experience required
Valid Driver's License
TWIC (Transportation Workers Identification Credentials) for access to IMTT's terminal locations.
Hours of Work
Occasional travel may be necessary, sometimes with little or no advance
Physical and Environmental Demand
To pack and stack bottles both full and empty
To lift 65 pounds
The ability to read, write and understand the English language
Perform mathematical addition, subtraction, multiplication, and division problems, either manually or with a calculator
The ability to utilize simple hand tools, such as knives, tape dispensers, hot melt glue guns, hand pallet jack, etc.
Warehouse environment with a variety of environmental conditions (extreme cold / heat) standing, walking, climbing, etc. for extended periods of time while wearing appropriate PPE, including FR clothing, safety glasses and hard hat.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Training
Orientation and Plant Tour
Quality Policy Statement and training
Safety Rules Orientation, and ongoing Facility Safety Training
On the job training for 1,920 hours, and as needed; to be determined by the Supervisor on a case-by- case basis
Read and understand the operational procedures and work instructions as pertaining to the designated area of work
Ongoing training on new and/or revised procedures relating to the above s
This job description is intended to describe the general nature and level of the work being performed. This is not an exhaustive list of all duties and responsibilities. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice.
IMTT is an equal opportunity employer Minority/Female/Disabled/Veteran and a drug free workplace. We exercise high ethical standards and are committed to complying with all laws in the jurisdiction where we conduct business. Our internal policies and procedures support this commitment.
If you like working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Auto-ApplyAssociate (Accountant)
Chicago, IL job
Company: Heitman Founded in 1966, Heitman LLC is a global real estate investment management firm with over $36 billion in assets under management. Heitman's real estate investment strategies include direct investments in the equity or debt capitalization of a property or in the securities of listed and publicly traded real estate companies. Heitman serves a global client base with clients from North American, European, Middle Eastern and Asia-Pacific institutions, pension plans, foundations and corporations and individual investors. Headquartered in Chicago, with offices in Los Angeles, London, Luxembourg, Frankfurt, Munich, Warsaw, Hong Kong, Seoul, Tokyo, and Melbourne, Heitman's over 300 employees offer specialized expertise - from a specific discipline to local insight.
Job Description
Our Chicago office is seeking an Associate (Accountant) in Investor Accounting.
The responsibilities of an Associate, Investor Accounting include, but are not limited to:
Learn on-the-job accounting and/or financial reporting principles and Investor Accounting processes
Demonstrate ability to prioritize tasks, work on multiple assignments, and complete work with little direction
Exhibit time management skills by developing and executing specific goals in an agreed upon timeframe
Successfully participate in three to four busy cycles (valuations, quarter-end, audit, business plans) of a fund/account
Assist in the preparation of financial statements, supporting schedules, and related footnotes
Help prepare schedules in compliance with IM agreement(s), JV agreement(s), and PM checklist(s)
Assist in the preparation of quarterly property and debt valuations
Administer and report using NCREIF and Yardi data
Review and understand Real Estate Information Standards (REIS) handbooks and manuals
Exhibit knowledge of economic and accounting principles and practices, the financial markets, and the analysis and reporting of financial data (including assets, liability, equity, balance sheets, expenses, cash flow, and credits, returns and IRRs)
Understand the governing agreements between Heitman and the client
Qualifications
We are seeking individuals who meet the following criteria:
High performing accounting graduate
Strong verbal and written communication skills
CPA or intention to obtain CPA preferred
Ability to prioritize tasks, work on multiple assignments, and manage ambiguity
Ability to work both independently and as part of a team with professionals at all levels
Proficiency in Microsoft Excel
Additional Information
Interested professionals should apply via our website at **************** Please make sure to select “careers” under the About tab to submit your cover letter and resume.
If you are a Heitman employee, please make sure to apply using your Heitman email address.
NO PHONE CALLS PLEASE
Equal Employment Opportunity: Heitman is an equal employment opportunity employer and complies with all applicable laws prohibiting discrimination based on race, color, creed, religion, sex, age, national origin or ancestry, physical, medical or mental disability or condition (including, without limitation, HIV and AIDS), developmental disability, handicap, denial of family and medical care leave, denial of pregnancy leave, domestic partner status, status as a victim of sexual or domestic violence (or familial relationship to such victim), veteran status, marital status, sexual orientation, arrest records, citizenship status, criminal history that has been expunged, unfavorable discharge from the military, or any other basis protected by federal, state or local laws.
Assistant General Manager
Chicago, IL job
Inspire Wellness and Connection in Chicago!
Grace Management, Inc. is seeking an energetic and compassionate Assistant General Manager (Senior Executive Director) to support the vibrant senior living community The Hallmark in downtown Chicago. In this leadership role, you'll foster a warm, welcoming environment where residents thrive and team members feel supported, valued, and empowered.
At Grace Management, we believe
“It's not like home. It is home.”
With over 40 years of excellence and recognition as one of the nation's top senior living operators, we are committed to a people-first culture built on compassion, collaboration, and meaningful connections.
POSITION SUMMARY:
Manage daily operations of the senior living community within parameters of established policies and procedures and in keeping with the philosophy and mission of the organization. Maintain compliance with federal, state, and local regulations. Supervise and direct the work activity of department supervisors and associates. Create and maintain a high level of resident, family, and associate engagement and satisfaction.
RESPONSIBILITIES:
Prepare and enforce policies regarding duties and activities of community associates.
Ability to prepare all reports as required by management and home office.
Oversee all department supervisors and administrative personnel.
Manage the entire personnel function; recruitment, employment, performance, on-going evaluation, promotion and discharge of associates, per Grace Management procedure.
Responsibility for all financial transactions; maintain financial records, including petty cash; Participate in accounts receivable and payable functions, as defined by supervisor.
Collect (or coordinate with business office manager) all rent and service fees by designated date and ensure deposit in bank, per Grace Management procedure.
Assure confidentially of all verbal and written information pertaining to residents and associates.
Oversee the confidentiality and safe storage of current and closed resident records, associate records, and physical plant records in compliance with regulatory requirements.
Interface with accounting and personnel departments at the Grace Management Home Office to meet objectives pertaining to financial and payroll deadlines.
Assist with preparation of an annual budget and adherence within budgeted guidelines.
Assure all necessary supplies/equipment are purchased, maintained, and accounted for at all times within the community.
Oversee purchase of supplies, equipment, or services; including all vendor contracts and capital improvement requests as assigned by supervisor.
Develop, schedule, plan, and procure materials for associate in-services and meetings.
Develop relationships with a variety of community agencies that can be of benefit to community.
Develop one-on-one relationships with residents, families, and associates.
Arbitrate complaints and disputes concerning residents, family, and/or personnel.
Meet with and review and evaluate all recommendations of the community's resident council and their meetings.
Observe and enforce all sanitation, safety and infection control policies and procedures.
Maintain and oversee all community insurance programs.
Prepare and/or oversee time reporting of associates and oversee all payroll functions to ensure associates are actually paid on designated payroll dates.
Serves as the Sales Leader of the community by assuring sales and marketing objectives are achieved and maintained and occupancy goals are met; and that the community has an effective business development plan and presence in the greater community.
Coordinate details related to move-ins and move-outs.
Meet with new residents and families to explain residency agreement and process at time of move-in and ongoing if questions arise.
If applicable, work with the wellness team to assess resident functional status and social, psychological, and spiritual needs on an ongoing basis, but especially prior to move-in and after hospital stays; Assure that care plans are completed and arrange services and support to meet resident needs; Refer residents to community-based services and medical services as necessary; Implement approaches and services to maintain or enhance resident independence.
Initiate action plans and family conferences for resolving problems identified by associates, residents, or family members.
If applicable, initiate resident/family conferences when a change of service level is required; Document goals and action plans and review dates on appropriate forms.
Assure final determination on eligibility of continued residency.
Assure continuity and consistency in delivery and quality of services.
Assure state regulations are met and work closely with state oversight agencies, including review of state deficiencies and the development of plan of corrections.
Maintain high degree of resident satisfaction and evaluate resident satisfaction regularly; Implement programs and changes to enhance resident satisfaction with approval of supervisor.
Prepare weekly and monthly reports as directed by supervisor.
Assume on-call responsibilities on a rotational basis and assign on-call responsibilities to other associates on a rotational basis to ensure after-hours response to resident emergencies and physical plant problems.
Organizes, maintains, and participates in weekend Manager on Duty.
Ensure appropriate handling of on-the-job injuries as reported by associates and any incidents involving residents and visitors.
Maintain and upgrade knowledge and implementation of standards and requirements specified by federal and state laws.
Carry-out other duties as assigned by supervisor or as necessary to maintain quality and continuity of services, safety of residents, and security of premises.
Supports and participates in the resident centered activity programs.
Participates in projects or committees as assigned.
Attends all associate meetings including in-service education and associate functions, as requested by supervisor.
Assists in a variety of tasks involving residents as assigned.
KNOWLEDGE & SKILLS:
Bachelor's Degree preferred; Minimum of High School Diploma or GED equivalent and five years of relevant senior living community management experience or comparable post-high school education which may include vocational or college education; and three years of relevant senior living community management experience with proven leadership and management skills.
Meet the state specific regulatory requirements for administration of a community; including independent, assisted, and memory care.
Excellent computer skills including: Windows, Office, Word, Excel, Outlook, internet based and property management programs.
Exceptional grammatical and writing skills, proficient with email process and etiquette.
Ability to read, write, and speak English.
Ability to comprehend and apply regulations, employment and labor laws, local, state, and federal standards and requirements.
Must have the interpersonal skills to work with various levels of people, associates, and residents.
Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds.
Able to travel for regional meetings and other meetings as requested by supervisor.
Material Handler/ Picker- $1500 SIGN ON BONUS!
Bradley, IL job
*PLEASE DO NOT USE AN ENCRYPTED EMAIL ADDRESS TO APPLY. YOU WILL NEED FULL ACCESS TO YOUR EMAIL TO MOVE FORWARD IN THE APPLICATION PROCESS*
First Shift: Monday- Thursday 5am- 3:30pm -$19.00 /hr
Second Shift: Monday- Thursday 5pm- 3:30am - $20.25 /hr
Weekend Shift: Friday- Sunday 5am- 6:30pm - $22.00 /hr
Material Handlers should have ability to frequently lift and/or move up to 55 pounds, demonstrate the ability to work safely and properly use equipment, load/unload trucks, verify accuracy of items on manifest and complete paperwork per work instructions as required. Material Handlers may work on a forklift or order picker. Pickers working on an order picker work at heights of 25-30 feet in the air and are required to wear fall protection which will be provided at no cost.
Final candidates must possess a solid work history, pass the pre-employment background check and drug screen/physical.
Warehouse Services Inc. is an equal employment opportunity and affirmative action employer. It is our policy to provide equal employment opportunity in all phases of employment in compliance with applicable federal and state laws, rules, and regulations.
Benefits include:
$1500 Sign on Bonus
$750 Employee Referral Bonus
Affordable Medical, Dental and Vision
Company PAID Life Insurance
Paid vacations, sick time and holidays
Steel toe shoe reimbursement
Prescription safety glasses reimbursement
Uniform allowance
Profit Sharing/401k
Equipment experience preferred but not required.
Material Handler base pay: $19.00 (+$1.25 second shift premium or +$3.00 weekend shift premium)
Warehouse Associate
Ottawa, IL job
We are currently offering a $1500 Sign On Bonus!
We are currently seeking Material Handlers/Forklift Operators in Ottawa, IL. If you are a safety conscious individual who wants to showcase your industrial skills in an ideal work environment and have the opportunity for a career, we have the opportunity for you. Skills you will need are as follows:
Ability to lift up to 55 lbs.
Must be reliable and safety-minded
Must have a strong work ethic
Excellent attention to detail
Ability to operate material handling equipment
Willing and eager to learn
Possible wage increases based on Performance Reviews at 90 days, 6 months, and annually.
Benefits Offered:
BlueCross and BlueShield Medical
Dental
Vision
Free Life Insurance
401K Plan
Profit Sharing
Paid Vacation, Holidays and Sick Time
Steel Toe Boot reimbursement
Weekly pay
Final candidates must possess a solid work history, pass a post offer physical, and drug screen.
Salary: From $18.50 per hour
Master Teacher
Chicago, IL job
The YMCA of Metropolitan Chicago is hiring a full-time Master Teacher for our early learning programs. The Master Teacher provides effective instructional strategies, classroom management, assessment, evaluation, and related research for children ages 3-5, in a positive, inclusive, and supportive classroom climate.
The Master Teacher provides effective instructional strategies, classroom management, assessment, evaluation, and related research for children ages 3-5, in a positive, inclusive, and supportive classroom climate. Responsibilities include planning, curriculum implementation, and learning experiences that provide essential opportunities to develop social/emotional abilities and interactions, practice problem solving and academic skills, and advance the intellectual and physical development readiness of children for school. The Master Teacher maintains a safe and healthy environment and ensures that the individual needs of the children are met, in with accordance performance and outcome standards, as prescribed by agency funding partners, federal, state, and local standards, and organizational goals and values.
Salary range is $60,361.60-$69,139.20 per year depending on qualifications and certifications
Application Requirements:
To be considered for a position in our early learning program, applicants must submit the following with their application:
Official transcripts from accredited institutions verifying educational qualifications relevant to early childhood education.
Valid credentials or certifications, such as Early Childhood Education (ECE) certification, Child Development Associate (CDA) credential, or state-specific teaching licenses.
Our staff is the Y's greatest asset. Our teams provide valuable skills, knowledge, and passion that is essential to the contribution and positive impact in our communities, which is why we offer Y employees numerous perks and benefits, including:
Competitive salaries reflecting your skills and experience.
Comprehensive health, dental, and vision insurance for eligible employees, plus wellness programs, mental health resources, and a family gym membership.
Generous PTO and paid holidays, with flexible work hours for work-life balance.
403(b) plan with company contributions for eligible employees after 2 years of service.
Continuous learning opportunities through workshops and training programs.
Supportive work environment valuing diversity, equity, and inclusion.
Discounts on programs, employee assistance programs, and company-sponsored events.
Scope of Responsibilities:
Demonstrate and promote high-quality teaching and learning in the classroom that fosters academic readiness.
Build a safe, orderly, and inclusive classroom environment in which children are encouraged to participate as individuals as well as members of the classroom community.
Exhibit enthusiasm and interpersonal skills to relate well with children, parents, co-workers, administrators, and the community.
Introduce and follow a consistent daily schedule which includes a balance of teacher and child-directed activities, choice time, small and large group, content physical and outdoor activities, effective transitions, meals, and rest period.
Emphasize aspects of math, literacy, and cultural diversity in all aspects of the program.
Demonstrate competency and respect for families' social-cultural background by incorporating the cultural, linguistic family values and beliefs into the classroom and lesson plans.
Incorporate rigorous academic instruction for English Language Learners (ELLs) that will support children's academic, intellectual, and linguistic development.
Promote and reinforce family engagement in all aspects of the program and awareness through a variety of methods and ensure parents receive adequate information about their child's experiences through regular contacts, and scheduled home visits and parent/teacher conferences.
Utilize fidelity measures to support the implementation of English Language Learner programs, and to inform linguistic and culturally responsive practices.
Develop a professional rapport and work cooperatively with adults assigned to the classroom, establishing clear expectations for roles and responsibilities; and to share and exchange information/ideas.
Participate and support agency/center efforts toward recruitment, enrollment, attendance, and retention of eligible families.
Provides functional training and guidance to staff, interns, substitutes, and volunteers assigned to the classroom.
Maintain regular job attendance, professionalism in attire and demeanor, observe and respect issues of confidentiality, ethics, and best practices.
Accept and perform other duties or responsibilities assigned.
Participate in ongoing development and evaluation of the center's goals and objectives.
Discreetly handle sensitive information and maintain confidentiality at all times.
Support the YMCA's mission and center operations as needed.
Lesson Planning and Classroom Management
Maintain awareness and supervision of the needs of the entire classroom and ensures the health and physical safety of children, at all times
Lead responsibility to plan and implement appropriate daily lesson plans, based upon the approved curriculum, that promotes cultural sensitivity and the cognitive, language, social/emotional, and physical development of children
Create daily opportunities that introduce math and literacy concepts using a variety of approaches
Prepare classroom environment and materials to support curriculum and learning experiences
Individualize and adjust activities, instructional methods, and environment to meet the children's varying strengths, needs, interests, and abilities
Guide and facilitate lesson plans which reflect mandated elements that integrate health, nutrition, mental health, and parents involvement
Implement studies/projects for an in-depth investigation of a topic over time, and arrange for special guests and field trips to enhance children's learning experiences
Convene team planning/meeting to plan, discuss strategies, review children's data, meetings and provide guidance and support to classroom team in implementing the curriculum with fidelity
Provide opportunities for parent participation in classroom activities and parent/child activities at home
Complete quarterly inventory of classroom to identify and prioritize equipment and supplies needed, and coordinate with site director in making purchases
Organize and label materials, arrange and change furnishings to maintain and encourage new learning; and appropriately display children's work and their families
Assist in Evaluations, Assessments, and Reports
Administer and accurately document ongoing development using the identified screening and assessment tools, at established intervals; and provide guidance and assistance to parents with completion of parents questionnaires
Observe children daily to determine and support social/emotional, cognitive, perceptual, physical, language, mathematics, and scientific reasoning skills, interests, and needs; and use this information to inform planning and facilitate learning
Complete observation and quarterly assessment of children, according to the methods of Teaching Strategies GOLD
Enter data for children into the appropriate information systems, according to set guidelines and timeframes
Attend internal staffing with FSW and participate in any additional staffing on children suspected or identified with special needs, and assist with the completion of referrals for further evaluation
Maintain an ongoing comprehensive portfolio for each child, including works samples and quarterly developmental assessment
Input classroom data weekly into appropriate information systems
Perform recordkeeping responsibilities for children and the classroom function
Generate and complete reports, using them to inform planning and information sharing with others
Requirements:
Bachelor's Degree in Early Childhood Education or a related field and PEL certification or signed contingency to obtain; bilingual or ESL Endorsement may be desired based on program needs
1-3 years of experience in preschool/pre-kindergarten required and knowledge of principles and methods for curriculum design and teaching and instruction
Effective organizational, planning, and group management skills with children
Commitment to, and a passion for, the YMCA of Metro Chicago's mission
Proficient verbal and written communication skills, including the ability to tailor communication to different audiences
Ability to build rapport and respect the cultural and socioeconomic diversity of the population served
Continuous learner who leverages opportunities for learning and applies new knowledge and skills
Travel in Chicago area communities for Family Home Visits and training
Maintain accurate and complete records and documentation as needed
Intermediate proficiency in Microsoft Office Word, email and the ability to learn and adapt to new technology
Must pass DCFS background check and maintain clearance throughout employment
Demonstrates evidence of YMCA Leader competencies in previous experience or practice
Willing and able to work flexible hours to accommodate program needs
Meet required physical qualifications and annual requirements, as outlined in the job description
The YMCA will provide reasonable accommodations for persons with disabilities
This position is a union position
Child Abuse Prevention - Supports the YMCA's commitment to child abuse prevention by:
Reporting any items that may provide a health or safety hazard to staff, members, or guests to your supervisor
Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children
Reporting any suspicious behavior and violation of policy and procedures to your supervisor
Completing all child abuse prevention training as required
Director of Meetings and Events
Chicago, IL job
The CCIM Institute is hiring a Director of Meetings and Events to ensure the seamless planning, coordination, and execution of all CCIM Institute events - from large-scale Forums and tradeshows to governance and committee meetings. This role is essential in maintaining the operational excellence that supports CCIM's mission and delivers an outstanding member experience at every touchpoint.
About The CCIM Institute
Headquartered in Chicago, The CCIM Institute is a global professional association of more than 12,000 members dedicated to advancing excellence in commercial real estate. Through education, technology, and networking, CCIM equips professionals to make smarter investment decisions and close more deals.
And, while work experience and educational preparation are certainly important, we don't hire resumes. We hire talented individuals based on our culture and values - the core of which centers around our commitment to uphold a supportive work environment that fosters trust and mutual respect.
Role Impact
Every CCIM event represents a key moment of engagement for our members, instructors, and partners. The Director of Meetings and Events ensures these moments run smoothly and efficiently, reinforcing CCIM's reputation for professionalism and quality. By delivering highly organized, cost-effective, and member-focused events, this role strengthens the Institute's community, supports educational delivery, and advances strategic goals across the organization.
Your Core Contributions to the Team
Event Operations and Logistics
Oversee the full planning and execution process for all CCIM Institute meetings and events, including:
Fall and Spring Forums
Tradeshows and industry events
Committee, governance, and training meetings
Develop and manage comprehensive event timelines, logistics checklists, and production schedules.
Prepare and distribute RFPs; conduct site inspections; negotiate and finalize hotel and vendor contracts.
Manage housing, registration, food and beverage, audiovisual, and meeting room logistics.
Create and maintain detailed event specifications, diagrams, and Banquet Event Orders (BEOs).
Serve as the primary onsite lead to oversee setup, troubleshoot issues, and ensure the delivery of a professional member experience.
Vendor and Budget Management
Source and manage vendors including hotels, AV providers, decorators, transportation, and security.
Track and reconcile event budgets, review invoices, and ensure alignment with financial guidelines.
Evaluate vendor performance and implement continuous improvement measures for efficiency and cost control.
Cross-Functional Coordination
Collaborate with marketing, education, and membership teams to ensure event logistics align with content, programming, and branding objectives.
Work closely with volunteer leaders and committees to understand meeting requirements and deliver effective logistical solutions.
Data, Reporting, and Continuous Improvement
Maintain detailed event data, including attendance metrics, hotel pick-up reports, and post-event evaluations.
Identify trends and opportunities to enhance efficiency, reduce costs, and improve the attendee experience.
Ensure all events reflect CCIM's commitment to quality, inclusion, and operational excellence.
About You
7+ years of experience in event or meeting management, preferably within a professional association or nonprofit.
Bachelor's degree in business, hospitality, or a related field.
Demonstrated success managing multiple large-scale events simultaneously.
Strong negotiation, budgeting, and vendor-management skills.
Excellent organizational skills and attention to detail.
Exceptional communication and problem-solving abilities.
Success in This Role
You'll know you're succeeding when:
Every CCIM event runs smoothly, on time, and within budget.
Members, partners, and volunteers consistently experience high-quality, well-organized events.
Internal teams and leadership rely on your logistical expertise to support their strategic initiatives.
What We Provide You
The CCIM Institute provides competitive benefits, professional development opportunities, and a supportive culture that values teamwork, accountability, and innovation. Our comprehensive benefit program features:
Health coverage for you and your family through medical, dental, and vision plans
Financial protection through disability, life, accidental death and dismemberment, and business travel insurance
A 401(k) plan with company match
Tax advantages through flexible spending accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars
To help you manage your work and life needs we offer a life assistance program, free gym access, and professional development opportunities
A generous paid time off program, including vacation, sick, personal, and volunteer days
All The Other Stuff
This is an exempt position and reports to the Vice President of Marketing. The CCIM Institute is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. The job functions listed above represent the primary duties and responsibilities of this job and in no way states or implies that these are the only duties to be performed by you. Other duties and responsibilities within the scope of this job may be assigned. You will be required to follow all instructions and to perform all duties requested by your manager; subject to reasonable accommodations and within the scope of the position.
Insurance Sales Agent
Schaumburg, IL job
Job Description
Adaptive Insurance Agency is seeking a motivated and client-focused Insurance Sales Agent to join our growing team. This role is designed for a professional who thrives on building relationships, responding quickly to warm leads, and delivering tailored insurance solutions that align with real estate transactions and client needs. As part of our referral-driven model, you will primarily engage with incoming calls and emails from our internal network of sales partners-allowing you to focus on new business sales rather than outbound prospecting and servicing.
Warm Lead Management:
Respond promptly to incoming calls, emails, and digital inquiries from real estate agents, loan officers, and referred clients.
Guide clients through insurance options, answer questions, and recommend coverage tailored to their specific needs.
Sales Execution:
Present clear, personalized insurance solutions (auto, home, life, and other insurance products) and close sales efficiently to meet individual and team revenue goals.
Follow up strategically with referred clients to ensure timely quotes and seamless policy onboarding.
Relationship Building:
Maintain strong working relationships with internal referral partners to maximize lead flow and build trust.
Serve as a reliable, knowledgeable insurance resource for both clients and partners.
Cross-Selling Opportunities:
Identify opportunities to offer multiple policies to provide clients with comprehensive coverage and added value.
Compliance & Documentation:
Accurately complete applications, issue policies, and document all client interactions in accordance with state regulations, carrier requirements, and agency procedures.
Collaboration:
Partner with teammates and agency leadership to improve sales processes, service levels, and client experience.
Requirements
Proven track record in sales or customer-facing roles (insurance experience a plus)
Property & Casualty license strongly preferred (or willingness to obtain)
Life & Health license strongly preferred (or willingness to obtain)
Excellent written and verbal communication skills
Strong problem-solving abilities and attention to detail
Customer-first mindset with a professional, approachable demeanor
Ability to work independently, prioritize tasks, and manage a high volume of inbound activity
Enthusiasm for helping people protect what matters most and achieve their financial goals
Benefits
PTO
VTO
Medical
Dental
Vision
401k with matching
Futures Execution Specialist
Chicago, IL job
Develop, grow, and maintain futures execution relationships over the European and Asia-Pacific time zone and markets for RBC Capital Markets. Provide expert level electronic trading support for clients and RBC internal traders over the European and Asia-Pacific time zone and markets for RBC Capital Markets.
What will you do?
Execution
Manage client order flow and communication during European and Asia-Pacific market hours.
WORK HOURS: 12:00AM - 8:00AM. 3RD SHIFT (OVERNIGHT SHIFT)
Execute futures orders on behalf of RBC's clients efficiently and accurately.
Develop and maintain futures execution relationships for RBC Capital Markets from external and internal referrals.
Provide clients with color and commentary utilizing your expertise of listed futures products.
Coordinate seamless around the clock coverage with 24 Hour Desk over U.S. and international holidays
Electronic Trading Support
Manage and provide daily front line electronic trading support to traders and clients.
Maintain relationships with external vendors and internal IT, compliance and operations as it relates to electronic trading.
Integration with Middle-Office and Back-Office from electronic futures execution
Remain up to date on developments in the futures business including technology, competitiveness, best practices, and regulations
General
Proactively identify operational risks/ control deficiencies in the business
Review and comply with Firm Policies applicable to your business activities
Escalate operational risk loss events, control deficiencies and risks that you identify to your line manager and the relevant risk and control functions promptly.
What do you need to succeed?
In depth knowledge of futures electronic trading applications and architecture.
In depth knowledge of CFTC, SEC and exchange rules and regulations for trade execution including audit trail, order entry rules and sales supervision rules and regulations.
Minimum of 3 years of experience in futures sales or trading capacity on an execution desk covering global listed futures products.
Attention to detail, team oriented approach, and proficiency in risk mitigation.
Highly motivated and energetic self-starter that will need to take initiative as we build infrastructure to support the futures business
Proficient in entering block trades in accordance with current regulation and time sensitivity
Ability to obtain Series 3 registration within 2 months of start date.
BA, MA or MS or equivalent.
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Job Skills
Adaptability, Critical Thinking, Customer Service, Detail-Oriented, Financial Engineering, Financial Statement Analysis, Investments Analysis, Personal Development, Personal Initiative, Teamwork
Additional Job Details
Address:
111 SOUTH WACKER DRIVE, SUITE 3200:CHICAGO
City:
Chicago
Country:
United States of America
Work hours/week:
40
Employment Type:
Full time
Platform:
CAPITAL MARKETS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-11-16
Application Deadline:
2026-02-28
Note:
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Auto-ApplySenior Pursuits Manager
Chicago, IL job
Savills is a globally recognized commercial real estate advisor that offers tailored, full-service solutions to empower businesses in making strategic real estate decisions. Within this environment, the North American Pursuits team plays a critical role in shaping how the firm competes and wins new business. By combining disciplined process, creative storytelling, and deep collaboration with our brokers, the Pursuits team has directly elevated win rates and redefined how Savills presents itself to clients.
We are seeking a Senior Pursuits Manager to add strategic depth and leadership to this high-performing team. This individual will bring the experience and judgment to independently guide pursuit strategy for a wide range of opportunities, ensuring that solutions are aligned with prospect needs and that the right mix of resources are deployed. By operating as a trusted advisor to brokers, the Senior Pursuits Manager will help craft compelling strategies, assemble integrated pursuit teams, and position Savills for success in competitive environments.
This is both a strategic and hands-on role. The right candidate will balance tactical execution with the ability to influence, coach, and lead senior professionals throughout the pursuit lifecycle. From uncovering prospect needs and shaping solutions, to guiding storylines, developing content, and preparing teams for presentations, the Senior Pursuits Manager will be accountable for ensuring pursuits are disciplined, creative, and client-focused.
ESSENTIAL DUTIES & RESPONSIBILTIES:
Diagnose prospect needs in partnership with brokers, uncovering business drivers and aligning Savills' capabilities into solutions that directly address client goals.
Assemble the right pursuit team by recommending and integrating experts across disciplines, including workplace strategy, financial consulting, project management, GIS & labor/location analytics, ESG, and others, to deliver a holistic, client-focused solution.
Drive pursuit positioning and story development, shaping the overarching narrative, coaching team members on win themes, and ensuring clarity and confidence in delivery.
Develop and evolve pursuit content throughout the lifecycle, sometimes months or more than a year, building on a consistent narrative and collaborating closely with Creative Services and pursuit colleagues to create compelling proposals, presentations, and supporting materials.
Coach and prepare pursuit teams for high-stakes presentations, ensuring consistent delivery of the story, confidence in key messaging, and alignment with client expectations.
Lead structured debriefs to capture lessons learned, provide feedback to brokers and team members, and identify opportunities to strengthen future pursuits.
Manage end-to-end deliverables for proposals, RFPs, and presentations, balancing competing priorities and deadlines while ensuring quality and alignment with win themes.
Collaborate with subject matter experts to refine pursuit library content, capturing differentiators and best practices for reuse across the business.
Streamline pursuit processes and apply best practices in strategy, storytelling, and delivery to raise quality, improve consistency, and increase win probability.
QUALIFICATIONS:
Education: Bachelor's degree.
5 - 7 years of experience in business development, marketing/communications or sales support for a professional services organization. Commercial real estate experience is required.
Extremely strong written and verbal communication skills.
Strong project management, organizational, and critical thinking skills, with demonstrated ability to work in a fast-paced, high-pressure environment.
Strong interpersonal skills, with the ability to build relationships across the organization at all levels and functions while collaborating effectively.
Proven ability to use influence to drive results, independently or as part of a team, in a fast-paced environment with limited direct authority.
Excellent written and verbal communication skills, including the ability develop and deliver presentations that synthesize complex problems and recommended solutions.
Advanced experience in Microsoft Office Suite (Microsoft Excel, Word, PowerPoint, Outlook, etc.) and familiarity with Adobe Creative Suite (InDesign, Photoshop, Illustrator).
QUALITIES & ATTRIBUTES:
Positive, proactive individual who takes initiative and follows through on projects/responsibilities.
Quick learner and highly motivated self-starter who can work with limited guidance.
Confident, compelling communicator with developed presentation skills.
Strong sense of integrity with the ability to handle sensitive issues and maintain confidentiality.
Ability to thrive in a dynamic environment.
Superior organizational skills and attention to details.
Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.
Pre-K Assistant Teacher
Chicago, IL job
The Head Start Pre-K Assistant Teacher in collaboration with the Head Start Infant/Toddler Lead Teacher provides support in effective instructional strategies, classroom management, learning, assessment, evaluation, and related research for children 3-5 years old. The Head Start Pre-K Assistant Teacher is responsible for providing developmentally appropriate learning experiences, supervision of children assigned in the classroom, and providing a supportive and positive classroom climate, while ensuring the individual needs of the children are met as mandated by Head Start, NAEYC, federal, state and local standards.
This is a full-time opportunity that starts at $21.04 per hour
Application Requirements:
To be considered for a position in our early learning program, applicants must submit the following with their application:
Official transcripts from accredited institutions verifying educational qualifications relevant to early childhood education.
Valid credentials or certifications, such as Early Childhood Education (ECE) certification, Child Development Associate (CDA) credential, or state-specific teaching licenses.
Our staff is the Y's greatest asset. Our teams provide valuable skills, knowledge, and passion that is essential to the contribution and positive impact in our communities, which is why we offer Y employees numerous perks and benefits, including:
Competitive salaries reflecting your skills and experience.
Comprehensive health, dental, and vision insurance for eligible employees, plus wellness programs, mental health resources, and a family gym membership.
Generous PTO and paid holidays, with flexible work hours for work-life balance.
403(b) plan with company contributions for eligible employees after 2 years of service.
Continuous learning opportunities through workshops and training programs.
Supportive work environment valuing diversity, equity, and inclusion.
Discounts on programs, employee assistance programs, and company-sponsored events.
Scope of Responsibilities:
Demonstrate enthusiasm and interpersonal skills in order to relate well with children, parents, co-workers, administrators, and the community
Support high-quality teaching and learning in the classroom that promotes academic readiness
Maintains awareness and supervision of the needs of all children and ensures their health and physical safety at all times
Aid in the guidance and support of all children including dual language learners and those with special needs
Support and assist Teachers in the implementation of English Language Learner programs to inform linguistic and culturally responsive practices
Utilize available resources to adapt and apply different instructional methods to support children's varying needs
Assumes the lead in selected activities throughout periods of the day
Model and promote appropriate grammar, language, positive interactions, and discipline for children and parents
Establish and maintain a cooperative attitude of working together with adults assigned to the classroom in planning and implementing activities
Assist with preparations for Parent Meetings, Parent/Teacher Conferences, Parent/Child Activities, and other classrooms/center events
Aid in completion of all necessary paperwork for classroom activities
Annually complete at least thirty clock hours of professional development, through participation in offered training, workshops, in-service days, all staff conferences, and maintain a log of professional development requirements, including documents supporting completion
Participate and support agency/center efforts toward recruitment, enrollment, attendance, and retention of eligible families
Adhere to Head Start Performance Standards, Developmentally Appropriate Practices and the Creative Curriculum for Preschool
Observe and respect issues of confidentiality Lesson Planning and Classroom Management
Collaborate with classroom team members to develop lesson plans with goals, objectives, activities, and outcomes for children that integrate health, nutrition, mental health, disabilities, and parent involvement
Gather, arrange and display children's work to help in a manner appropriate for their eye level
Assist classroom team to maintain an attractive, clean, safe, and engaging classroom environment that includes positive guidance techniques and that encourages support children's independence and self-selection of activities
Model and implement family-style eating during mealtimes
Regularly sanitize all surfaces, classroom toys, equipment, and laundry
Assist with classroom management, arrangement, organization, and labeling materials
Assume joint share of classroom team to maintain a safe, clean, environment, and practice good personal hygiene and frequent hand washing
Assist with completion of classroom inventory quarterly and the selection of materials and equipment to support instruction and children's learning Assist in Evaluations, Assessments, and Reports
Timely and accurately administer required screenings
Observe, document, and assess children's health, skills, behavior, growth, and development
Follow the established system for collecting and managing daily observations of children, including weekly entries on-line
Take pictures and maintain anecdotal notes, written observations, and other approved forms of documentation for each child
Maintain documentation of each child's progress and growth according to Head Start guidelines and the methods of Teaching Strategies GOLD
Input classroom data into appropriate information systems, as required (TSG, Home Visits, and Parent/Teacher Conferences)
Adhere to timelines and complete child assessment information, at least four times annually
Complete all necessary paperwork for classroom activities including attendance and meal count sheets
Assume joint share of the classroom team to maintain and ensure accurate and up-to-date education folders and portfolios for each child
Observe and respect issues of confidentiality
Minimum and Required Requirements:
Bachelor's degree- Early Education and Gateways Level 4 ECE Credential or AA Degree with Gateways Level 4 Credential
Must pass DCFS background check and maintain clearance throughout employment
Passion for and commitment to the YMCA's mission and serving the needs of children and families
Demonstrated knowledge and ability to assist in the implementation of developmentally appropriate practices to promote early learning and social-emotional development
Child Abuse Prevention - Supports the YMCA's commitment to child abuse prevention by:
Reporting any items that may provide a health or safety hazard to staff, members, or guests to your supervisor
Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children
Reporting any suspicious behavior and violation of policy and procedures to your supervisor
Completing all child abuse prevention training as required
Safe Spaces,Event Specialist
Chicago, IL job
The Safe Spaces, Event Specialists will assist with the planning and implementation of the 11 Kickback events that are a part of the YMCA of Metropolitan Chicago's My CHI My Future Year-Round Safe Spaces Humboldt Park Program. The staff should be positive, enthusiastic, civic-minded individuals with strong connections to their community. The Safe Spaces, Event Specialists plays a key role in ensuring that program participants have a safe, supportive, interactive and enriching program experience while ensuring the safety and security of all program participants
Salary starts at $16.60 per hour with opportunities to grow within the organization
Our staff is the Y's greatest asset. Our teams provide valuable skills, knowledge, and passion that is essential to the contribution and positive impact in our communities, which is why we offer Y employees numerous perks and benefits, including:
Competitive salaries reflecting your skills and experience.
Comprehensive health, dental, and vision insurance for eligible employees, plus wellness programs, mental health resources, and a family gym membership.
Generous PTO and paid holidays, with flexible work hours for work-life balance.
403(b) plan with company contributions for eligible employees after 2 years of service.
Continuous learning opportunities through workshops and training programs.
Supportive work environment valuing diversity, equity, and inclusion.
Discounts on programs, employee assistance programs, and company-sponsored events.
Responsibilities:
Attending My CHI My Future cohort trainings
Working with the Kelly Hall staff to plan all Kickback events for the year by completing the following tasks:
Plan for food, activities, and entertainment at Kickbacks
Set up and attend Kickback events
Outreach to local organizations, including distributing flyers and canvassing to promote Kickbacks
Posting on social media about Kickbacks
Designing flyers and other promotional activities
Documenting events (e.g., photos, videos)
Support data collection
Receive and respond to calls and questions from DFSS and youth
Attend mandatory trainings and meetings per request of DFSS
Assist with conducting surveys after Kickback events
Requirements:
Passion for and willingness to create safe spaces for fellow youth
Demonstrated ability to build and maintain productive, positive relationships with other youth
Willingness to design and implement large-scale program operations
Demonstrated ability to work collaboratively and independently to manage multiple priorities, effectively structure work, and meet deadlines
Proficiency in social media and digital communication tools, including Microsoft Office and adapt to new technology
Excellent interpersonal, oral, and written communication skills, with the ability to adapt message to audience, including the ability to serve as an enthusiastic ambassador for the YMCA.
Dependable and responsible.
Availability to commit to 2 hours in the evenings on weekdays as well as the occasional weekend
Must be a current high school student, at least 14 years old; no more than 18 years old
Must reside in the city of Chicago
Child Abuse Prevention - Supports the YMCA's commitment to child abuse prevention by:
Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor
Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children
Reporting any suspicious behavior and violation of policy and procedures to your supervisor
Completing all child abuse prevention training as required
Member Services: WC and Sales
Kankakee, IL job
Description:
Job Title: Member Services Representative
FLSA Status: Non-Exempt/Part-Time
Reports to: Membership Director
_____________________________________________
Position Summary:
This position supports the work of the Y, a leading nonprofit committed to strengthening the community through youth development, healthy living, and social responsibility. It contributes to creating a welcoming, inclusive, and supportive environment for all members, guests, and program participants. The position delivers excellent service, responds to member and guest needs, promotes memberships and programs, and maintains the cleanliness and organization of the lobby area.
Essential Functions:
1. Provide excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention.
2. Monitor facility access through membership scans and Raptor database searches.
3. Conduct interviews and/or tours responsive to prospective members' needs; proactively engage to sell memberships and complete program registrations.
4. Respond to emergencies in accordance with YMCA policies and procedures; complete incident and accident reports as required.
5. Build relationships with members, helping them connect with YMCA programs and staff.
6. Handle and resolve membership concerns, informing supervisors of unusual situations or unresolved issues.
7. Apply all YMCA policies regarding member services, ensuring adherence to the YMCA values of caring, honesty, respect, and responsibility.
8. Maintain accurate records of membership and program transactions, including cash and credit card payments.
9. Perform other duties as assigned.
YMCA Competencies (Leader)
Mission and Community Oriented
: Accepts and demonstrates YMCA values. Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Demonstrates a desire to serve others and fulfill community needs. Recruit volunteers and build effective, supportive working relationships with them.
People-Oriented
: Seeks to understand others' points of view and remains calm in challenging situations. Builds rapport and relates well to others. Listens for understanding and meaning; speaks and writes effectively. Takes the initiative to assist in developing others.
Results-Oriented
: Strives to meet or exceed goals and deliver a high-value experience for members. Embraces new approaches and discovers ideas to create a better member experience. Makes sound judgments and transfers learning from one situation to another. Establishes goals, clarifies tasks, plans work, and actively participates in meetings. Supports fundraising. Follows budgeting policies and procedures and reports all financial irregularities immediately.
Personal Development Oriented
: Accurately assesses personal feelings, strengths, and limitations and how they impact relationships. Pursues self-development that enhances job performance. Demonstrates openness to change and seeks opportunities in the change process.
Qualifications:
1. Minimum age of 18 or older (exceptions may be made with director approval).
2. Certifications required within 60 days of hire: CPR/AED and First Aid, Sexual Harassment
3. Excellent interpersonal and problem-solving skills.
4. Ability to connect with people of diverse backgrounds.
5. Previous customer service, sales, or related experience.
6. Strong knowledge of computers.
Physical Demands:
The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
-While performing the duties of this job, the employee is regularly required to use a computer for extended periods and be able to communicate using a computer and phone/smart device.
-The employee is frequently required to sit and reach and must be able to move around the work environment.
-The employee must occasionally lift and/or move up to 10 pounds.
-Specific vision abilities this job requires include close vision, distance vision, and the ability to adjust.
-The noise level in the work environment is usually moderate.
Part-time Benefits Include:
Free adult YMCA membership - Upgrade to Family Membership for only $20.00/month
Discounts on YMCA programs
Access to Retirement Fund
Diverse and inclusive environment
Supportive community
This is not intended to be all-inclusive. It is understood that the employee will also perform other responsible business-related duties if requested by the immediate supervisor or CEO. s are reviewed periodically and may be revised if deemed necessary. This job description is not a written or implied contract.
Requirements:
Service Desk Technical Lead
Chicago, IL job
Service Desk Technical Lead
Department: Information Technology
Join our Team! At IHDA we strive to create and maintain a work environment that promotes diversity, recognition and inclusion. IHDA is committed to hiring and investing in individuals of diverse talents and backgrounds to ensure a range of perspectives and experiences inform and guide our work of financing affordable housing in the state of Illinois.
Who we are: The Illinois Housing Development Authority (IHDA) is one of the Nation's preeminent Housing Finance Agencies and one of the State's ten largest financial institutions. Our mission is to finance the creation and preservation of affordable housing across the state. IHDA oversees more than 20 federal and state programs on behalf of the state of Illinois and serves as one of the state's primary resources for housing policy and program administration. For over 50 years, IHDA has led the state in financing and supporting affordable housing.
Summary: The Service Desk Technical Lead serves as a critical liaison between end users, service desk agents, and IT support teams, providing expert guidance and hands-on support for both first- and second-level technical issues. This role functions as the primary escalation point for complex or unresolved incidents, ensuring timely and effective resolution to minimize disruption to business operations.
Departments across the organization rely on this individual to address technical challenges that hinder productivity. The Technical Lead is expected to respond swiftly and efficiently, while also collaborating with the team to implement sustainable solutions that prevent recurring issues. Through proactive leadership, technical expertise, and a commitment to continuous improvement, this role helps elevate the overall performance and reliability of IT support services.
Essential Functions:
Serve as the primary escalation point for service desk agents when technical issues exceed first-level resolution capabilities, ensuring timely and effective support for end users.
Foster cross-functional collaboration by working closely with internal departments and broader workgroups to maintain ownership of user-reported issues, driving resolution within established service-level expectations.
Provide technical leadership and oversight by evaluating the effectiveness of current support methodologies, identifying gaps, and implementing innovative solutions to enhance service desk performance and user satisfaction.
Assess training needs and deliver targeted learning sessions to strengthen the technical proficiency of service desk staff, ensuring the team remains current with evolving technologies, tools, and best practices.
Perform all other duties as assigned.
Education and Experience Requirements:
Minimum of 10 years of hands-on experience supporting and administering Microsoft Windows environments.
At least 5 years of experience in a call center or service desk support setting.
Proven track record with 7-10 years in Tier 2/Tier 3 technical support, including leadership responsibilities within a service desk team.
Deep understanding of computer systems, hardware, software, and audio-visual equipment in enterprise environments.
Experience with creating and deploying PC images is preferred.
Strong analytical and troubleshooting skills, with the ability to resolve complex technical issues efficiently.
Excellent interpersonal and communication skills, with the ability to collaborate across teams and engage with users at all levels.
Proficiency in Microsoft 365 cloud services, Office Suite, System Center Configuration Manager (SCCM), Azure, Intune, and SharePoint is preferred.
Proficiency with Automation technologies such as Powershell, Power Automate, or similar is highly preferred.
Functional knowledge and in-depth understanding of ITIL framework is highly preferred.
What we Offer:
Paid time off, plus paid holidays
Currently in a hybrid work arrangement, but candidates must reside in Illinois at time of hire
Medical/dental/vision insurance plan
Life insurance
Short/long term disability,
Tuition reimbursement
Flex spending
401K plan - immediate vesting
IHDA employees may be eligible for federal loan forgiveness programs
Salary: $81,117 - $101,397
Must be a resident of Illinois or willing to relocate. Flexible scheduling is available, upon completion of a six-month probationary period.
EOE
Auto-ApplyDirector, Operations
Chicago, IL job
Job Title
Director, Operations Responsible for managing local office operations for commercial services within the Chicago market, which also includes the corporate headquarters. This role will ensure that administrative and operational functions are provided to local offices in an efficient and effective manner. This role will directly manage operations staff, and will be responsible for service delivery through management of Operations Managers and a Facility Manager. The Director of Market Operations will provide management oversight for operations functions and staff throughout the sub-region, and will work closely with the Market Leader and supporting functions to implement strategic initiatives. As an operations leader, this individual will ensure there is sufficient front office support and act as a steward for operational excellence initiatives. Additionally, they will work with Regional Director of Operations and Finance team to develop the annual business plan and the annual budget.
Provide leadership, mentoring and supervision to the administrative and office operations staff
Direct all financial management of local office and specified sub-region including monthly and annual operating budgets, forecasts and reporting as well as assessment of variances for the market and service lines.
Responsible for approvals at local level for T&E, commission documentation, payables and resourcing needs.
Responsible for facilities management including relocations and buildouts, managing leases, vendor relations, and overseeing compliance/record retention
Implement and support all company initiatives
Lead Market Operations
Provide leadership, mentoring and supervision to Office Managers and Coordinators within the assigned sub-region
Ensure profitability and product quality of the service delivery and back office resources within the sub-region
Creatively solve problems to ensure the market's offices operate in an efficient and effective manner
Spearhead and coordinate training programs for salespersons and employees
Collaborate with counterparts in other sub-regions to learn and utilize best operational practices
Foster coordination and communication among the firm's profit centers and work with the Market Leaders to develop and implement an annual plan for developing a collaborative work environment
Support Market Leaders with the development of the annual business plan, budget and forecast
Develop strategic planning across the different service lines within assigned sub-region and develop short- and long- range operating objectives, policies and programs
Ensure overall achievement of budgeted financial targets and other standards set forth in approved business plans for the combined businesses/accounts within the sub-region
Promote and ensure compliance with company policies and operating procedures
Advocate, support and increase adoption of firm-wide initiatives
Uphold the values, mission and standards of the company
Encourage cross-service line and cross functional collaboration across the specified sub-region
Demonstrate expertise with all facets of the company's business, specifically services provided and customers served
Support Sales and Transactions
Oversee all marketing, research, and service delivery teams and work with teams on staffing, following leading practices across the firm, and creating content that is best in class
In the absence of functional leadership, manage research, marketing, and service delivery staff to best serve fee-earners in delivery of material
In the absence of functional leadership, work with fee-earners to deploy teams of research, marketing, and service delivery staff based on level of effort and expertise required for delivery of material
Work with Market Leader to resolve any conflicts over ownership of opportunities
Strategic Planning / Budgeting
Support strategic planning processes across the various service lines within the assigned sub-region
Draft and finalize budget (revenue and expenses)
Solicit input from service line, fee earners and market leads at pre-budget meetings regarding recent wins, pipeline activity, anticipated recruiting and attrition, capital spend, etc.
Pipeline Management, Revenue Reporting and Forecasting
Help promote culture of compliance within market for fee-earners and project coordinators to routinely update CRM system
Communicate and enforce guidelines on updating CRM system within Market
Review pipeline report
Follow up with fee-earners, project coordinators, commission accountant, Market Leader and Office Managers, as needed, to update pipeline information
Communicate finalization of pipeline to Market and Service Line Leadership and answer questions as necessary
Deal Documentation, Commissions Accounting, Invoice Processing/Coding
Approve deal documentation and Revenue Summary Document to verify splits and other transaction details and work with fee-earners, as needed, to verify/update information and ensure adherence to policy
Work with Market Leader to manage any conflicts over information recorded in deal documentation
Work with Legal Counsel to determine if changes to standard contracts/agreements are required
Oversee all incoming invoices using Workday
Understand expense policy for compliance and correct coding
Work with Commission Accountants, Project Coordinators, and fee-earners, if necessary, to review all deal expenses associated with a closed deal
Oversee tracking of expenses related to deals, working directly with Office Manager to track all deal expenses
Review reports from Commission Accounting on outstanding receivables and work with Market Leader and fee-earners to determine strategy for collecting payments
Approve write-offs or use of collection agency for outstanding receivables over certain limit
Approve Expense Reports
Review and approve all expense reports and determine if expenses are appropriate and in policy in Expense system
Review business case for necessity of expenditure Vendor Management / Administration
Oversee and manage the purchasing and maintenance of office supplies and office equipment (i.e. furniture, IT equipment, telephones, snack services, plants, etc.)
Solicit and negotiate vendor bids, contracts, and pricing
Work with Office Manager to ensure all vendors are included in Workday Vendor Management
Recruiting/Hiring/On-boarding Staff
Work with HR to develop job descriptions for identified opening
Interview candidates for various positions
Coordinate with HR, department head, Office Coordinator/Office Manager, IT/Telecomm to ensure all equipment is ordered, desk is set up and ready on Day 1
Determine start date, department, manager, etc.
Use WorkDay for all HR needs (ETS in Global HQ)
Manage employees and delegate workflow
Prepare and deliver annual performance reviews and KPI's
Work in conjunction with HR on performance issues
Ensure compliance with record keeping and policy adherence
Coordinate Events and Conferences
Oversee any events and conference within the market in conjunction with Marketing and PR
Manage firm brand, marketing, and PR
Other Administrative Duties
Work with Office Manager to track broker licenses, professional memberships, and educational requirements and follow up with fee-earners on any delinquencies or upcoming actions required
Coordinate any move with Office Managers and Office Coordinator by designing seating plan
Work in conjunction with IT, Telecomm, Real Estate on all moves
Implement emergency preparedness plan
Manage required adjacencies, anticipated recruiting and attrition
Perform more administrative duties in the absence of Office Manager such as tracking broker licenses and professional memberships, manage onboarding of new hires, business continuity, coordinate moves, track vacancies and utilization
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 127,500.00 - $150,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ************** or email ***********************. Please refer to the job title and job location when you contact us.
INCO: “Cushman & Wakefield”
Auto-ApplyMember Services: WC and Sales
Kankakee, IL job
Part-time Description
Job Title: Member Services Representative
FLSA Status: Non-Exempt/Part-Time
Reports to: Membership Director
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This position supports the work of the Y, a leading nonprofit committed to strengthening the community through youth development, healthy living, and social responsibility. It contributes to creating a welcoming, inclusive, and supportive environment for all members, guests, and program participants. The position delivers excellent service, responds to member and guest needs, promotes memberships and programs, and maintains the cleanliness and organization of the lobby area.
Essential Functions:
1. Provide excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention.
2. Monitor facility access through membership scans and Raptor database searches.
3. Conduct interviews and/or tours responsive to prospective members' needs; proactively engage to sell memberships and complete program registrations.
4. Respond to emergencies in accordance with YMCA policies and procedures; complete incident and accident reports as required.
5. Build relationships with members, helping them connect with YMCA programs and staff.
6. Handle and resolve membership concerns, informing supervisors of unusual situations or unresolved issues.
7. Apply all YMCA policies regarding member services, ensuring adherence to the YMCA values of caring, honesty, respect, and responsibility.
8. Maintain accurate records of membership and program transactions, including cash and credit card payments.
9. Perform other duties as assigned.
YMCA Competencies (Leader)
Mission and Community Oriented
: Accepts and demonstrates YMCA values. Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Demonstrates a desire to serve others and fulfill community needs. Recruit volunteers and build effective, supportive working relationships with them.
People-Oriented
: Seeks to understand others' points of view and remains calm in challenging situations. Builds rapport and relates well to others. Listens for understanding and meaning; speaks and writes effectively. Takes the initiative to assist in developing others.
Results-Oriented
: Strives to meet or exceed goals and deliver a high-value experience for members. Embraces new approaches and discovers ideas to create a better member experience. Makes sound judgments and transfers learning from one situation to another. Establishes goals, clarifies tasks, plans work, and actively participates in meetings. Supports fundraising. Follows budgeting policies and procedures and reports all financial irregularities immediately.
Personal Development Oriented
: Accurately assesses personal feelings, strengths, and limitations and how they impact relationships. Pursues self-development that enhances job performance. Demonstrates openness to change and seeks opportunities in the change process.
Qualifications:
1. Minimum age of 18 or older (exceptions may be made with director approval).
2. Certifications required within 60 days of hire: CPR/AED and First Aid, Sexual Harassment
3. Excellent interpersonal and problem-solving skills.
4. Ability to connect with people of diverse backgrounds.
5. Previous customer service, sales, or related experience.
6. Strong knowledge of computers.
Physical Demands:
The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
-While performing the duties of this job, the employee is regularly required to use a computer for extended periods and be able to communicate using a computer and phone/smart device.
-The employee is frequently required to sit and reach and must be able to move around the work environment.
-The employee must occasionally lift and/or move up to 10 pounds.
-Specific vision abilities this job requires include close vision, distance vision, and the ability to adjust.
-The noise level in the work environment is usually moderate.
Part-time Benefits Include:
Free adult YMCA membership - Upgrade to Family Membership for only $20.00/month
Discounts on YMCA programs
Access to Retirement Fund
Diverse and inclusive environment
Supportive community
This is not intended to be all-inclusive. It is understood that the employee will also perform other responsible business-related duties if requested by the immediate supervisor or CEO. s are reviewed periodically and may be revised if deemed necessary. This job description is not a written or implied contract.
Salary Description $15.00 per hour
Material Handler/ Inventory- $1500 SIGN ON BONUS!
Bradley, IL job
*PLEASE DO NOT USE AN ENCRYPTED EMAIL ADDRESS TO APPLY. YOU WILL NEED FULL ACCESS TO YOUR EMAIL TO MOVE FORWARD IN THE APPLICATION PROCESS*
First Shift: Monday- Thursday 5am- 3:30pm -$19.00 /hr
Second Shift: Monday- Thursday 5pm- 3:30am - $20.25 /hr
Weekend Shift: Friday- Sunday 5am- 6:30pm - $22.00 /hr
Material Handlers should have ability to frequently lift and/or move up to 55 pounds, demonstrate the ability to work safely and properly use equipment, load/unload trucks, verify accuracy of items on manifest and complete paperwork per work instructions as required. Material Handlers may work on a forklift or order picker. Pickers working on an order picker work at heights of 25-30 feet in the air and are required to wear fall protection which will be provided at no cost.
Final candidates must possess a solid work history, pass the pre-employment background check and drug screen/physical.
Warehouse Services Inc. is an equal employment opportunity and affirmative action employer. It is our policy to provide equal employment opportunity in all phases of employment in compliance with applicable federal and state laws, rules, and regulations.
Benefits include:
$1500 Sign on Bonus
$750 Employee Referral Bonus
Affordable Medical, Dental and Vision
Company PAID Life Insurance
Paid vacations, sick time and holidays
Steel toe shoe reimbursement
Prescription safety glasses reimbursement
Uniform allowance
Profit Sharing/401k
Equipment experience preferred but not required.
Material Handler base pay: $19.00 (+$1.25 second shift premium or +$3.00 weekend shift premium)
IT -Software Engineer Intern
Chicago, IL job
Software Engineer Intern
Department: Information Technology
Who we are: The Illinois Housing Development Authority (IHDA) is one of the Nation's preeminent Housing Finance Agencies and one of the State's ten largest financial institutions. Our mission is to finance the creation and preservation of affordable housing across the state. IHDA oversees more than 20 federal and state programs on behalf of the state of Illinois and serves as one of the state's primary resources for housing policy and program administration. For over 50 years, IHDA has led the state in financing and supporting affordable housing.
At IHDA we strive to create and maintain a work environment that promotes diversity, recognition and inclusion. IHDA is committed to hiring and investing in individuals of diverse talents and backgrounds to ensure a range of perspectives and experiences inform and guide our work of financing affordable housing in the state of Illinois.
Summary: The successful intern will possess the ability to research, perform analysis, draw conclusions, and make recommendations. Excellent oral and written communications required. Experience with Microsoft web technologies including C# and SQL Server development experience required. Understanding of Agile methodology is a plus.
Responsibilities:
Collaborate with the Software Development team, Business Analysts, Service Desk Analysts and Infrastructure\Ops teams to implement changes based on requirements
Successfully unit test and work with the team to ensure the changes are deployed to non-production and production environment after successful QA and UAT cycles are completed
Maintain and create technical documentation
Work with team to setup and maintain automated code analysis, unit testing and CI\CD deployments
Work with product owners and IT departments to deliver requirements
Assists in troubleshooting and resolving basic application issues, detailing the solutions for future reference
Utilize JIRA to complete tasks and collaborate with the Business Analysts
Create and maintain development KPIs and metrics to measure the quality and productivity of the team
Present the background and results of one of your projects to the team
Performs other duties assigned
Experience:
Students entering their Junior or Senior year of study in an IT Software Development or engineering-related major. Must have at least a 3.0 cumulative GPA. Previous internship or related work experience preferred.
Physical Requirements:
Alternating between sitting, standing, and walking. Ascending and descending stairs. Crouching and stooping. Pushing and pulling. Reaching overhead or below. Repetitive tasks movements (filing, keyboarding, copying). Lifting, carrying, and moving objects of up to 10 -15 pounds.
IHDA's Summer Internship Program Highlights:
Paid Internship
Open to college students (must be an actively enrolled undergraduate or graduate student at the time of applying)
Full-time hybrid internship program that runs from June - August (typically 10 weeks)
You will receive on-the-job training from industry experts
Participate in workshops to gain insight on key departments at the Authority
Participate in IHDA's Mentorship Program
Attend outings to connect with fellow interns
EOE
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