What does a home preservation specialist do?
A home preservation specialist is the go-to for clients who are looking to make inquiries in your firm, which will typically be a financial firm. A home preservation specialist is responsible for communicating with agencies or borrowers regarding any change in the current status of loans and obligations. They also have to answer inquiries from borrowers concerning the status of their loss mitigation review too.
Home preservation specialist responsibilities
Here are examples of responsibilities from real home preservation specialist resumes:
- Manage property inspection process through network of accredit REO inspectors.
- Communicate both approval and denials for modifications, set up customers for short sale or deed in lieu liquidation options.
- Employ by investors FNMA and FHLMAC.
- Specialize in FNMA, FHLMC and non-conforming loans.
- Single point of contact (SPOC) for borrowers with delinquent mortgages.
- Identify gaps in MSP training and work with management and project team to enhance process.
- Serve as point of contact for team members needing files remove from MSP, within a timely manner.
- Serve as the single point of contact to borrowers throughout the process of applying for retention options for FHA loans.
- Research on scorecard audits following closely HUD guidelines as well as FHA, VA and CONV regulations according to each state.
- Utilize SPOC methodology to increase visibility and improve customer satisfaction.
- Develop effective partnerships with non-profit organizations and community developments to improve origination of affordable housing loans for first time home buyers.
- Generate modification documents and submit to QA for final approval.
- Document preparation technician that has been entrust with QA functions for the department.
- Prepared/Process HMC loans for validation.
Home preservation specialist skills and personality traits
We calculated that 16% of Home Preservation Specialists are proficient in Customer Service, Lieu, and Foreclosure Process. They’re also known for soft skills such as Communication skills, Math skills, and Organizational skills.
We break down the percentage of Home Preservation Specialists that have these skills listed on their resume here:
- Customer Service, 16%
Maintained and organized customer service records in computerized information system while compiling and creating associated documents to mail to consumers.
- Lieu, 9%
Communicated both approval and denials for modifications, set up customers for short sale or deed in lieu liquidation options.
- Foreclosure Process, 9%
Worked closely with foreclosure specialists, attempting to assist customers in foreclosure prevention and/or status updates regarding the foreclosure process.
- Place Outbound Calls, 8%
Place outbound calls to notify borrowers when additional loan document information is required Experience building relationships/rapport with customers.
- Inbound Inquiries, 6%
Worked the Wells Fargo Financial portfolio, answering inbound inquiries from customers regarding modification options.
- Loss Mitigation, 5%
Review and gather data meeting investor guidelines and requirements for loss mitigation review by bankruptcy underwriters.
Common skills that a home preservation specialist uses to do their job include "customer service," "lieu," and "foreclosure process." You can find details on the most important home preservation specialist responsibilities below.
Communication skills. The most essential soft skill for a home preservation specialist to carry out their responsibilities is communication skills. This skill is important for the role because "financial clerks should be able to explain policies and procedures to colleagues and customers." Additionally, a home preservation specialist resume shows how their duties depend on communication skills: "focused on excellent customer service through effective and constant communication. "
Math skills. Another soft skill that's essential for fulfilling home preservation specialist duties is math skills. The role rewards competence in this skill because "the job duties of financial clerks includes calculating charges and updating financial records." According to a home preservation specialist resume, here's how home preservation specialists can utilize math skills in their job responsibilities: "experience with fha b-e claims knowledge of fha hud requirements and guidelines perform mathematical calculations ensure confidential information stays secure"
Organizational skills. Another skill that relates to the job responsibilities of home preservation specialists is organizational skills. This skill is critical to many everyday home preservation specialist duties, as "financial clerks must be able to arrange files so they can find them quickly and efficiently." This example from a resume shows how this skill is used: "demonstrate strong sales and organizational skills while providing excellent customer service. "
The three companies that hire the most home preservation specialists are:
- Grandbridge Real Estate Capital4 home preservation specialists jobs
- Bank of America2 home preservation specialists jobs
- Archdiocese Of San Antonio2 home preservation specialists jobs
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Compare different home preservation specialists
Home preservation specialist vs. Bail bondsman
A Negotiator is primarily in charge of communicating with clients and business partners to negotiate and establish sales, building positive relationships in the process. They typically perform market research and analysis to develop plans and sales pitches, coordinate with the company's legal team, arrange appointments with clients to discuss contract terms, and address issues and concerns, resolving them promptly and efficiently. Moreover, a negotiator maintains an active communication line with staff, regularly reporting to managers for a smooth and efficient workflow.
While similarities exist, there are also some differences between home preservation specialists and bail bondsman. For instance, home preservation specialist responsibilities require skills such as "customer service," "lieu," "foreclosure process," and "place outbound calls." Whereas a bail bondsman is skilled in "court dates," "bonds," "law enforcement agencies," and "bail bonds." This is part of what separates the two careers.
The education levels that bail bondsmen earn slightly differ from home preservation specialists. In particular, bail bondsmen are 6.0% less likely to graduate with a Master's Degree than a home preservation specialist. Additionally, they're 0.2% more likely to earn a Doctoral Degree.Home preservation specialist vs. Negotiator
A finance intern generally provides basic assistance on the financial institution while learning of its operations and complexities. Finance interns should be highly attentive on observing processes, assessing financial reports, familiarizing on records management, and supporting data entry procedures. Financial internships provide the best training grounds for interns who wanted to pursue a career in the financial industry. Financial interns, depending on the organization, will be given regular work assignments to practice their analytical and statistical skills which are very crucial in the financial system industry.
Each career also uses different skills, according to real home preservation specialist resumes. While home preservation specialist responsibilities can utilize skills like "customer service," "foreclosure process," "place outbound calls," and "inbound inquiries," negotiators use skills like "powerpoint," "nielsen," "foreclosure," and "strategic sourcing."
On average, negotiators earn a higher salary than home preservation specialists. Some industries support higher salaries in each profession. Interestingly enough, negotiators earn the most pay in the media industry with an average salary of $94,895. Whereas home preservation specialists have higher pay in the finance industry, with an average salary of $53,349.In general, negotiators achieve similar levels of education than home preservation specialists. They're 2.1% less likely to obtain a Master's Degree while being 0.2% more likely to earn a Doctoral Degree.Home preservation specialist vs. Finance internship
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from home preservation specialist resumes include skills like "customer service," "lieu," "foreclosure process," and "place outbound calls," whereas a finance internship is more likely to list skills in "internal audit," "power bi," "math," and "first hand. "
Finance interns make a very good living in the telecommunication industry with an average annual salary of $40,365. On the other hand, home preservation specialists are paid the highest salary in the finance industry, with average annual pay of $53,349.Most finance interns achieve a similar degree level compared to home preservation specialists. For example, they're 3.1% more likely to graduate with a Master's Degree, and 0.2% more likely to earn a Doctoral Degree.Home preservation specialist vs. Estate administrator
Types of home preservation specialist
Updated January 8, 2025
