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Home service director skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical home service director skills. We ranked the top skills for home service directors based on the percentage of resumes they appeared on. For example, 19.5% of home service director resumes contained home health as a skill. Continue reading to find out what skills a home service director needs to be successful in the workplace.

15 home service director skills for your resume and career

1. Home Health

Here's how home service directors use home health:
  • Expanded service area and staff efficiency through the opening of additional locations for hospice, home health and home medical equipment.
  • Increased home health revenue through skillful marketing and growth of service line, increasing patients on service by 30%.

2. Patients

Here's how home service directors use patients:
  • Supervised professional and paraprofessional staff's insuring all employees were accountable for providing appropriate services to patients.
  • Worked with physicians to increase referrals and decrease re-hospitalizations of patients after discharge from facility.

3. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how home service directors use patient care:
  • Monitored all aspects of patient care, including diet and physical activity to update and review all care plans.
  • Provide written short and long term goals designed to implement and facilitate achievement of designed patient care objectives.

4. In-Home

In-home is the act of placing the chronically sick or a senior under home care to minimize their movement.

Here's how home service directors use in-home:
  • Increased EBITDA 20% YOY in target markets by spearheading In-Home operations strategy that generated B2C consumer demand.
  • Direct all operations for the In-Home Department.

5. Quality Care

Here's how home service directors use quality care:
  • Organized and directed the clinical operations of the adult home care population, overseeing safe quality care, meeting industry standards.
  • Market for new business, screen and hire quality care givers, and maintain schedules for clients and care givers.

6. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how home service directors use oversight:
  • Provided administrative oversight to the day support program in the absence of a Director.
  • Provided supervisory oversight to 20-home residential program in the absence of a Director.

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7. Rehabilitation

Here's how home service directors use rehabilitation:
  • Provided rehabilitation training, counseling and development for people to be re-entered into society.
  • Developed new home care division for privately-owned contract rehabilitation company.

8. Federal Regulations

Federal regulations refer to the set of rules, both general and permanent that are published in the Federal Register by the agencies of the federal government and the executive departments. Federal regulations are the large body of rules that govern federal practice. Examples of these laws include taxes and financial regulation, discrimination law, wages law, and so on.

Here's how home service directors use federal regulations:
  • Ensured efficient utilization of funds and compliance with 8 cross-cutting federal regulations and local regulations.
  • Interpreted federal regulations and developed related policies, program materials and legal documents.

9. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how home service directors use cpr:
  • Scheduled training for staff members and enforced best practices (CPR, first aid, client rights etc.).
  • Instructed First Aid, CPR, POSC, and crisis intervention curriculum to all staff.

10. Nursing Home

Here's how home service directors use nursing home:
  • State Surveyor for State of Wisconsin - Assessment of compliance of State Codes for skilled care Nursing homes in Wisconsin.
  • Reviewed complaints and grievances filed by nursing home residents..

11. Chart Audits

Here's how home service directors use chart audits:
  • Perform quality and billing chart audits to ensure proper coding, documentation, and service utilization.
  • Complete chart audits for high risk/high performance interventions to ensure quality of care and documentation.

12. Social Work

Here's how home service directors use social work:
  • Selected, assigned, directed, and evaluated the performance of social work assistants.
  • Submitted reports to social workers, counselors, and occasionally police when needed.

13. Direct Reports

Here's how home service directors use direct reports:
  • Change Manager-Facilitated weekly supervision and planning sessions with direct reports to successfully navigate organizational changes in policy, structure and downsizing.
  • Manage 10 direct reports located both domestically and internationally.

14. Infection Control

Infection control describes the principles and practices used in hospitals and other healthcare facilities to control and minimize the spread of infections with the aim of lowering rates of infection. Infection control refers to the process of detecting and controlling pathogens in order to reduce their spread.

Here's how home service directors use infection control:
  • Risk Management, Pharmacy and Infection Control.
  • Led performance improvement: Participated as a member of interdepartmental committees including Safety, Recruitment and Retention, and Infection Control.

15. Clinical Operations

Clinical operations caters to the administration of the drug development process by ensuring there is proper planning, appropriate conduct through the process, safety of patients and use of quality data. It also encompasses facilitating effective communication between the different study sites and sponsors of the drug process.

Here's how home service directors use clinical operations:
  • Managed all administrative and clinical operations in a five-county service area.
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List of home service director skills to add to your resume

Home service director skills

The most important skills for a home service director resume and required skills for a home service director to have include:

  • Home Health
  • Patients
  • Patient Care
  • In-Home
  • Quality Care
  • Oversight
  • Rehabilitation
  • Federal Regulations
  • CPR
  • Nursing Home
  • Chart Audits
  • Social Work
  • Direct Reports
  • Infection Control
  • Clinical Operations
  • Business Development
  • Program Development
  • Staff Development
  • Direct Supervision
  • Performance Evaluations
  • Regulatory Compliance
  • CMS
  • Client Care
  • Service Delivery
  • Medical Equipment
  • Care Program
  • Product Development
  • State Regulations
  • Child Care
  • Mental Health
  • Crisis Intervention
  • Payroll
  • Client Satisfaction
  • Independent Living
  • MDS
  • JCAHO
  • HR
  • Advisory Boards
  • Developmental Disabilities
  • Background Checks
  • Discharge Planning
  • Federal Guidelines

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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