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We are on a mission to change how the US healthcare industry deals with provider data. Our goal is to reduce the cost of healthcare by streamlining access to provider data and reducing administrative and regulatory burden on healthcare organizations. Certify is revolutionizing the healthcare industry by laying the infrastructure upon which the next generation of provider-centric applications (network adequacy, accuracy, provider utilization, etc.) will be built. As innovative digital health plans and provider care models continue to scale and challenge traditional care models, the need for a centralized data infrastructure has never been greater. Our platform will support the future of healthcare innovation by becoming the source of truth of provider data and making that data easily accessible and actionable for the entire healthcare ecosystem. We have built an API-first, UI-agnostic, end-to-end provider network management platform automating licensing, enrollment, credentialing, and network monitoring. With direct integrations into 100's of primary sources, we are uniquely positioned to enhance visibility into the entire provider network management process. Our team has more than 25+ years of combined experience building provider data systems at Oscar Health and are backed by top-tier VC firms who share our vision of creating a one-of-a-kind healthcare cloud that removes the friction surrounding provider data. At Certify, we pride ourselves on fostering a meritocratic environment that ensures every voice has an opportunity to be heard. Founded on the principles of trust, transparency, and accountability, we aim to challenge the status quo at every step and are looking for purpose-driven team members to share our journey in redefining the Healthcare data infrastructure. ABOUT THE ROLE: As Certify scales, we need to add rigor & structure to our operational processes to continue driving high customer satisfaction at increasingly attractive unit economics. We're looking to hire an Operations Team Lead to lead a critical pod of our Credentialing team - someone who combines best-in-class people leadership with strong ownership and a relentless focus on speed & quality. This individual will oversee a production-focused pod made up of operations analysts (OAs). The Credentialing, Team Lead will oversee day-to-day credentialing operations, ensuring compliance with regulatory requirements and internal quality standards. This role requires strong leadership, direct client engagement, and prior stakeholder management experience.. The Team Lead will act as a subject matter expert, guiding the team in meeting performance, quality, and compliance expectations. This is a fully remote opportunity.What You'll Do People Management & Team Leadership: Lead and manage a team of Credentialing Specialists and Operational Analysts to ensure timely and accurate credentialing file processing. Provide coaching, mentoring, and training to team members to strengthen credentialing knowledge and regulatory understanding. Oversee credentialing workflows to ensure compliance with NCQA guidelines, state regulatory requirements, and client-specific policies. Facilitate company performance reviews, and partner with Operations Management to determine performance ratings for the OAs on your team and deliver performance review conversations directly to your team members. You will host a daily standup with your team as needed to review the previous day's performance and align on priorities for the day ahead. Additionally, you will lead a weekly performance review to recap results from the prior week and identify opportunities for improvement. Other focus areas will include supporting the onboarding of new hires, providing education and guidance to team members during training, and eventually participating in the hiring process for new OAs joining your team. Regularly review your team's performance data on a daily and weekly basis, and communicate insights upward to management, downward to your team, and laterally to your peers to ensure alignment and accountability across all levels. Production Management: This role is responsible for meeting core performance metrics for the subset of clients supported by your pod. These metrics focus on the speed, quality, and efficiency of file processing. You will be expected to continuously identify and drive improvements in each of these areas as volumes scale. Monitor the contractual Service Level Agreement, turnaround times, and quality metrics; drive corrective actions to maintain compliance and efficiency. Partner with internal stakeholders to resolve escalations, streamline workflows, and improve operational outcomes. Oversee the monthly ongoing monitoring and management of credentialing expirables. Maintain proactive communication with OAs to ensure they remain unblocked and productive. In addition, coordinate with Credentialing Management to identify the highest-priority files and ensure your team is fully equipped to process them. Identify process gaps and implement documented improvements. Facilitate team training sessions as needed to strengthen skills and ensure process consistency. Demonstrated ability to create comprehensive SOPs and develop ad hoc reports to support operational needs. What You'll Need Minimum of 5+ years of overall professional experience, with at least 2 years in a team management role. Demonstrated ability to lead and manage a team of 5 or more members. Proven experience working effectively with cross-functional teams. Strong exposure to collaborating with global teams and stakeholders. Demonstrated success in client engagement and managing client relationships. A passion for driving continuous improvement in metrics week over week, coupled with a desire to dive deep into processes to understand how they function and how they connect to key company outcomes. Ability to be hands-on and execution-focused in the short term while also thinking strategically to drive long-term success. Serve as the primary point of contact for client engagement, including participating in client meetings, addressing escalations, and ensuring client satisfaction. Proven excellence in organization and attention to detail. Proven ability to manage multiple initiatives simultaneously with a clear track record of prioritizing the most critical objectives. Strong organizational, analytical, and problem-solving skills. Excellent written and verbal communication skills. Proven ability to effectively manage in a production environment while overseeing and driving daily performance metrics. Nice to Have: Minimum 2-3 years of experience in credentialing, provider enrollment, or healthcare setting and compliance. Strong knowledge of NCQA guidelines and state/federal regulatory requirements related to credentialing. Proficient in SQL, Excel Macros, and related data analysis tools. At Certify, we're committed to creating an inclusive workplace where everyone feels valued and supported. As an equal opportunity employer, we celebrate diversity and warmly invite applicants from all backgrounds to join our vibrant community.

This is your chance to begin a lifelong profession with unlimited opportunity. Find the liberty you've been looking for by taking a moment to complete our online application. Benefits: Excellent weekly pay Safe workplace Multiple shifts are readily available from morning to night and no experience is needed. You will have adequate opportunity for growth Part-time offered - select the days you want to work A dedication to promote from within Responsibilities: Must be able to carry out tasks with or without reasonable accommodation Perform all other responsibilities as appointed Assist in developing a positive, professional and safe workplace Qualifications: No experience, Willing to train Ability to work within recognized turn-around times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to translate and use company policies and procedures Excellent verbal and written communication abilities Ability to work both individually and within a team environment Ability to remain organized, give attention to information, follow directions and multi-task in a professional and efficient way

Sr. Field Applications Specialist (REMOTE) Position Title Sr. Field Applications Specialist Reports To Chief Operating Officer Job Overview The Senior Field Applications Specialist will play a critical role in leading the successful technical implementation of Cleveland Diagnostics' IsoPSA IVD assay at customer laboratories. This senior-level role will serve as the technical lead during pre- and post-sale engagement, develop and refine implementation protocols, and provide best-in-class training and support across our expanding customer base. As the first hire in this function, this individual will be instrumental in developing foundational processes, documentation, and training modules for future application specialists. This position requires substantial travel (up to 80%) and close collaboration with CDx customers, as well as third-party diagnostic manufacturers (e.g., Roche), to troubleshoot and resolve implementation challenges. Essential Responsibilities and Duties Design and document the IsoPSA IVD implementation process, including SOPs for lab readiness assessment, equipment setup, training, QC integration, LIS configuration, and result reporting Lead site qualification and readiness assessment for new customer labs in partnership with CDx Commercial teams Schedule and execute IsoPSA implementations, serving as the primary technical lead on-site Develop training materials and programs for customer staff and internal team members Provide post-implementation technical support, including issue resolution and system optimization Partner with cross-functional teams (e.g., R&D, Quality, Regulatory) to drive continuous improvement Build internal documentation and resources to support the scaling of the applications team Represent CDx at customer meetings, industry events, and product evaluations as needed Document and maintain detailed installation, training, and troubleshooting logs in CRM (e.g., Salesforce) As team grows, may be responsible for managing other Application Specialists Other duties as assigned Qualifications Bachelor's degree in chemical, biological, or clinical laboratory science required 7+ years of clinical lab or field applications experience, ideally in molecular diagnostics or IVD MT(ASCP), MLS(ASCP), or equivalent certification strongly preferred Proven experience leading technical implementation projects in regulated laboratory settings Exceptional customer-facing skills with a strong ability to manage sensitive conversations and complex troubleshooting in high-stakes environments Demonstrated ability to build technical programs from the ground up and support cross-functional teams Understands and complies with good laboratory practices: safety, HIPAA, confidentiality & regulatory requirements Excellent aptitude for troubleshooting laboratory equipment Ability to travel extensively (up to 80%) including overnight stays and out-of-state visits Highly proficient in LIS/LIMS systems, EMRs, Salesforce, and standard productivity software Work Environment / Physical Requirements Position requires extensive employee travel; ability to safely drive a vehicle and travel using appropriate and available mass and/or air transit Work will be varied between laboratory and office environments; ability to operate a computer and multitask across many software and telephonic communication channels several hours a day Primary activities are performed in the laboratory. Some activities are performed at a desk and include use of standard office equipment (computer, phone, photocopier, filing cabinets, etc.) Ability to frequently walk, stand, sit, kneel, climb stairs, and ability to lift up to 50# intermittently Requires use of personal protective equipment (PPE) when working laboratories Requires Hepatitis B vaccination or appropriate waiver (working with blood-based samples) ------------------ Cleveland Diagnostics, Inc., is developing highly efficacious, lab-friendly, affordable diagnostics tests using proprietary technology to improve cancer diagnostics. Its portfolio of non-invasive diagnostics will be expanding from prostate cancer to breast cancer and lung cancer. We pride ourselves in fostering a family-focused, friendly, and flexible organization that places our employee's well-being and happiness as the primary reason for our success. Are you interested in building your career with a team of industry professionals while making a lasting impact to the lives of millions of people? Bring your talents to Cleveland Diagnostics. Cleveland Diagnostics offers an extremely robust benefits package which includes: 100% Employer-paid medical for single coverage effective on your date of hire and 50% employer-paid medical for spouse/dependent coverage 100% Employer-paid Dental & Vision for entire family No cost for employee coverage for Group Term Life, Short & Long Term Disability 4% retirement contribution Employer match Incentive Performance Plan & Stock Option Program & Commission (Sales Account Execs) Paid Family Leave Program Generous PTO plan & holiday program Flexible work schedule & lucrative employee referral program Salary range may vary by work state/geographical region/territory Easy to get to office location with newly built-out office space Free coffee, snacks and other goodies all day long Cleveland Diagnostics is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. EEO is the Law. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal EEO is the Law poster on our careers page. Accommodations are available for applicants with disabilities.

Led by an experienced management team and supported by a strong investor group, including large and experienced institutions and strategic partners, EdgeConneX offers a dynamic, fast-paced work environment where we are bringing flexibility, proximity, power, and connectivity to some of the world's key businesses. With major offices in Herndon, Denver, and Amsterdam, we have a global footprint and a unified team of employees committed to providing a premier customer experience and delivering the full spectrum of data center solutions, from core to edge, like no other data center provider can do. Focused on driving innovation and helping our customers define and deliver their own unique vision for the Edge, at any scale, in any market worldwide, for any requirement, we are building tomorrow's data center infrastructure, today for some of the world's most demanding Network, Content, and Cloud customers. Regional Manager of Data Center Operations (Americas - Mid Atlantic Region) The Regional Manager of Data Center Operations (Americas) will work directly with the Regional Management team to monitor, maintain and support EdgeConneX data centers throughout the US, but particularly the Mid-Atlantic region. This requires leading scheduled preventive maintenance activities, performing unscheduled maintenance, and supporting any customer requests. This person will also help manage facility expansions and improvement, new MEP capacity expansions or repairs, and utility upgrades. This position reports to the Senior Regional Director of Operations and will be expected to work closely with the Director of Technical Operations, VP of Operations, Customer Installation Project Managers and with contract vendors to accomplish their tasks. While a manager role, the expectation is that the individual hired should be able to troubleshoot and resolve any MEP technical issue (within reason) given their familiarity and experience with data center equipment. This is a remote based position, but travel could be up to 65%, mostly within the Americas region. Primary Responsibilities Lead and support the assigned region(s) in implementing and managing the Preventive Maintenance program at each of our sites and act as on-site lead for any emergency maintenance done at the EDCs. Monitor and maintain all building systems and mission critical facilities equipment and other equipment associated with the raised floor environment including mechanical, electrical, emergency generators, fire/life safety systems and associated equipment. Ensure all customer SLA requirements are met and maintained. Respond quickly to emergency situations and customer concerns. Work with our computerized maintenance management system (CMMS) and other systems to ensure they are up to date and have the correct information. Effectively manage, supervise, and evaluate contract technical labor. Identifying areas of improvement to our existing facilities, particularly efficiency and PUE. Evaluate and improve the security of data center facilities. Conduct routine, ongoing assessment of critical system operations. Assist with scheduling and execution of preventative maintenance, contracted break-fix maintenance, and general facility maintenance. Ensuring compliance with all safety procedures as well as utilization of protective equipment. Maintain ongoing communication with tenants, owners, property management and vendors. Travel can be up to 65% of the time. Knowledge, Skills & Abilities Commitment to organizational excellence and constant awareness to seek opportunities to improve processes/quality of deliverables. Superb ability to successfully prioritize and manage multiple projects and responsibilities. Superb ability to meet committed timelines, leveraging assistance/input from peers. Strong and effective team player in working with various disciplines and peer groups; can cover all gamut of tasks required to ‘getting a job done'. A high level of commitment to customer service to both co-workers and clients. Ability to respond effectively, verbally and in writing, to sensitive issues, complex inquiries or complaints. Ability to interact effectively with managers, clients, customers and the general public. Experience/Education 5+ years of experience in data center facility operations or engineering functions. Familiarity with Vertiv power and mechanical equipment, Square-D switchgear and MTU, Cummins or Caterpillar generators desired. Significant data center operations expertise, to include detailed knowledge of UPS/PDU/ATS/RPP/CRAC/Generator and Fire/Life Safety systems. Experience with multiple PM cycles for Data Center equipment. Experience with operational ticketing systems and Method-of-Procedure processes. Ability to recommend improvements to dispatch and reporting processes used for contract technical labor. Experience with Change Management and CMMS systems. The ability to: Comprehend, analyze, and interpret complex project documents, including AutoCAD, Visio and PDF documents. Write and evaluate maintenance procedures. Develop installation standards and project tracking/management documents. US Salary Range$150,000-$175,000 USD EdgeConneX believes inclusion - of thought, backgrounds and experiences - affects all that we do, from our employees to the solutions we deliver. Our goal is to create an environment where embracing differences helps deepen the lives and work experience of our employees, enhances our innovation and creativity, and enriches our involvement in our communities. EdgeConneX is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or ancestry, physical or mental disability, as well as any other category protected by applicable federal, state, or local laws. EdgeConneX offers a competitive benefits package. For more information on how we process your data, visit our Data Privacy Policy here.

Title: Account Manager - Commercial Lines Fully Remote | Supporting: Producer Operations Team, provides support to new producers during their first 3-6 months with account management and service, while also providing temporary assistance to other IOA account teams as needed. Book Focus: General, Contractor, Professional Liability, Real Estate (required) Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Key Responsibilities: Technical Competence: Maintain technical competence and industry expertise. Team Leadership: Direct daily activities of the account management team. Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. Policy Management: Manage policy expirations and renewals. Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. Policy Compliance: Stay updated on company policies and procedures. Continuous Improvement: Seek and adopt best practices to improve individual and team performance. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: 3+ years of account management experience, or 5+ years in the insurance industry Thorough knowledge of insurance brokerage and client needs Required active property & casualty (P&C) licensing; professional designation (CIC or equivalent) preferred Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $70K to $90K per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Reports to: The Accounting Clerk will report to the Administrative Officer Job Overview: The Accounting Clerk will support the daily functions of the Accounting and Finance department by performing basic accounting duties with accuracy, a high attention to detail, and will adhere to the highest standards of ethical and professional behavior. This role supports multiple business activities by providing confidential accounting support to various departments upon request. Essential Duties and Responsibilities Support Accounting/Finance Department to include purchasing, accounts payable and receivable functions, audit inquiries, credit card reconciliation, and other accounting tasks as needed. Captures and creates accounts payable supporting documentation for transactions and uploads them into the accounting system accurately and efficiently. Prepares the credit card monthly reconciliation process by gathering receipts from company card users, prepares the document package and supporting schedule by utilizing the various Company platforms. Post in the accounting system with high attention to detail. Accurately enter accounts payable bills and expense reports to accounting system with high attention to detail. Collect, sort, and distribute accounting and billing department mail Assist with check runs by preparing and mailing paper checks Support accounts receivable billing and collections Support purchasing functions as needed. Provide support to remote Finance department staff members Provide back-up for the front desk position as needed by greeting persons entering the establishment, determine the nature and purpose of their visit, and direct or escort them to specific destination Ability to perform all assigned duties under frequent time pressures in an interruptive environment with changing priorities Perform other duties and responsibilities as assigned Qualifications/Requirements Associate's degree, focus in accounting preferred Minimum 3 years bookkeeping or accounting experience Understanding of accounting principles and procedure Imitative to complete trained tasks with minimal supervision Proven track record of maintaining and protecting confidential and sensitive information ensuring adherence to Company policies and procedures Competency in accounting software systems, Sage Intacct is a plus Demonstrate high proficiency in Microsoft Office products especially in Excel and Outlook Must be skilled in PDF file creation to include compressing, merging, splitting, editing and converting Problem-solving and basic troubleshooting skills Keen attention to detail and ability to enter data and identify issues or discrepancies in financial records Excellent organizational and time management skills Strong written and verbal communication skills Excellent interpersonal skills and professional etiquette Maintain a prompt and reliable work schedule Ability to work well with all levels of internal staff as well as outside clients, consultants, etc. **This is a hybrid remote position with 2 days onsite at the Cleveland Office to support Finance department incoming mail requirements. ** Physical Requirements/ Working Conditions/Equipment Used: Ability to sit and/or stand and operate a computer with ability to multitask across many software communication and data entry programs while operating and communicating through telephone device for several hours a day. Ability to lift up to 50 pounds. Offices reachable by elevator but should be able to climb stairs in case elevator out General office noise and HVAC May be exposed to hazardous chemicals, biohazards, etc. ----------------------------------------------- Cleveland Diagnostics, Inc., is developing highly efficacious, lab-friendly, affordable diagnostics tests using proprietary technology to improve cancer diagnostics. Its portfolio of non-invasive diagnostics will be expanding from prostate cancer to breast cancer and lung cancer. We pride ourselves in fostering a family-focused, friendly, and flexible organization that places our employee's well-being and happiness as the primary reason for our success. Are you interested in building your career with a team of industry professionals while making a lasting impact to the lives of millions of people? Bring your talents to Cleveland Diagnostics. Cleveland Diagnostics offers an extremely robust benefits package which includes: 100% Employer-paid medical for single coverage effective on your date of hire and 50% employer-paid medical for spouse/dependent coverage 100% Employer-paid Dental & Vision for entire family No cost for employee coverage for Group Term Life, Short & Long Term Disability 4% retirement contribution Employer match Incentive Performance Plan & Stock Option Program & Commission (Sales Account Execs) Paid Family Leave Program Generous PTO plan & holiday program Flexible work schedule & lucrative employee referral program Salary range may vary by work state/geographical region/territory Easy to get to office location with newly built-out office space Free coffee, snacks and other goodies all day long Cleveland Diagnostics is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. EEO is the Law. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal EEO is the Law poster on our careers page. Accommodations are available for applicants with disabilities.

Job Description Bobbie is creating a parenting culture of confidence, not comparison. And it starts with how we choose to feed our babies. We crafted our European style infant formula with purposefully sourced, organic ingredients to give parents a product they are proud to feed their babies, direct to their doorstep. Bobbie is proud to be the only US formula that is designed to meet both FDA and EU standards. Although 83% of parents turn to formula in the first year of their baby's life, this is the silent majority that is often shamed for not being able to exclusively breastfeed. Co-founded by two moms and created by a team of mom scientists, nutritionists, pediatricians, and lactation consultants, the Bobbie team knows first hand that there is no one size fits all for feeding. With Bobbie, we hope you can Bottle Boldly. The Role As the VP, Supply Chain, you will have a seat at the table to lead the strategy and the team responsible for expanding our scaling supply chain operations at Bobbie. Reporting to the COO, you will oversee and be accountable for our end-to-end supply chain, including logistics, fulfillment, planning, procurement, co-packing relationships and contracts. You will manage the team in place executing in these functions, and will expand the team to include required expertise to ensure Bobbie hits our target business milestones. You will establish performance metrics for the organization and report out regularly on progress against our targets. Bobbie has been nationally recognized for our culture, leadership, and workplace practices, including recognition as 2025 TIME 100 Most Influential Company and by Fast Company for the Innovators Award in the Manufacturing category. This leader will also be responsible for building and scaling a mission-driven, world-class team. What you will do: Lead Bobbie's Supply Chain: Oversee and guide the day to day operations of our supply chain Deliver against our strategy to scale our supply chain to support and anticipate Bobbie's growth - from people to capacity to systems Manage a strong team of leaders and provide oversight to Planning, Procurement, Logistics & Fulfillment and Manufacturing Partner closely with the Regulatory, Quality, Product Development and Safety teams to ensure compliance, quality and food safety in our end-to-end product lifecycle Define, own and monitor relevant KPIs, and report out on performance to leadership and the wider organization Support commercialization of new products and renovations to ensure our products flow through our supply chain effectively Own COGS and Logistics expense including a corresponding multi-year reduction strategy agains those Review monthly COGS performance with the Executive Team Build both the Annual Operating Plan (AOP) and 5 year Strategic Plan for COGS and logistics expenses Work closely with Finance to re-forecast the Latest Estimate (LE) as required People Leadership & Organizational Development: Build, mentor, and develop a high-performing supply chain leadership team, ensuring strong decision-making, ownership, and accountability at all levels. Drive a culture of operational excellence, fostering leadership development programs to nurture the next generation of leaders. Champion workforce engagement initiatives to attract and retain top talent while maintaining a strong, values-driven company culture. Strong Partnership with Regulatory, Safety, Quality and Manufacturing Partner with Quality, Manufacturing, Regulatory, and Safety teams to ensure strict compliance with FDA, OSHA, cGMP, and other industry standards. Proactively manage risk by implementing and maintaining best-in-class food safety and quality control programs. What we would like you to have: At least 10 years direct experience in leading operations, supply chain or similar function with people management experience Understanding of warehousing and transportation, both using internal operations and 3PL partners Experience working in infant formula, food, beverage, and/or similar regulated products required Direct experience managing products both in Retail and ECommerce Expertise in ERP, Planning tools, productivity/BI reporting tools and collaboration tools Analytical thinking and ability to translate data and analytics into a narrative Critical thinking chops and a problem solver attitude with high levels of integrity Strong communication skills You're inspired by our core values: Be Radical - We are change makers, rule breakers and stigma shakers. We are unapologetically bold and use our megaphone for good. Nurture the Tension - Parenthood is full of healthy tension , and so is building a company. We embrace the unknowns, practice humility and are a culture of learners. Deliver Ounce by Ounce - Our customers have entrusted us to feed their babies. We lose sleep over the details, so they don't have to. Don't Assume - We embrace our unique perspectives, withhold judgment, and find beauty in the paths that brought us all to Bobbie. Our strength is celebrating each other and our collective voice. Benefits Competitive stock options 401k with employer match Employee medical, dental, and vision insurance 100% covered by Bobbie, with options to add dependents through a subsidized pre-tax deduction US-based remote work model Flexible Time Off Policy (including Summer Fridays; half days on Fridays Memorial Day through Labor Day) 16 paid company holidays, plus an end of year holiday shut down 16 weeks of paid parental leave with the option to take an additional 8 months unpaid One year subscription to Bobbie or Baby's Only $75 monthly internet stipend Co-working space reimbursement At Bobbie, we are committed to building a diverse and inclusive company. We seek to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. We welcome people of different backgrounds, experiences, abilities, and perspectives. Bobbie is an equal opportunity employer. We do not make hiring or employment decisions on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law. Bobbie Personnel Privacy Policy and Notice at Collection

Aera Technology is a pioneer in the growing category of Decision Intelligence - the technology to digitize, augment, and automate decision-making processes with AI and machine learning. Through our AI decision automation platform, Aera Decision Cloud™, we are helping the best-known brands in the world make smarter, faster decisions. Privately-held and VC-funded, we have a global team of over 400 Aeranauts - and we're growing. We deliver Decision Intelligence innovation and services that enable enterprises to automate and scale decision making with accuracy and speed. We continue to be the trusted choice of market leaders for our proven ability to generate value and unlock opportunities that were previously unattainable. As a Client Partner, you will partner with senior executives at the most recognized companies in the world to drive adoption of our game-changing platform. Employing a consultative, value-driven approach to sales & client management, you will identify and cultivate new opportunities, manage a robust pipeline, develop, and execute account-specific strategies to close large strategic deals, with new and existing clients, owning overall responsibility for the client relationship. You bring a strategic, consultative mindset and a strong point of view on how to create and sustain value to the table. The ideal candidate will be based out of Columbus, OH or nearby in Cleveland, Cincinnati or PittsburgResponsibilities Identify new business (Hunting) by identifying, qualifying, and closing new SaaS opportunities Meet and exceed quarterly and annual sales ACV bookings targets Develop and maintain strong relationships with key decision makers Actively seek out new business opportunities to develop pipeline Stay current on industry trends and market developments Work closely with cross-functional teams to ensure seamless sales processes and successful transition to client implementation About You A player with 5+ years experience serving large enterprise customers Experience in industrial verticals (e.g. manufacturing, chemicals) with a focus on the following domains: Supply Chain / Planning / Data Analytics Solid track record in either management consulting or enterprise software sales, with successful engagements with the C-suite, account development and net new sales Excellent communication, presentation, negotiation, and interpersonal skills Ability to work in a fast-paced, dynamic, high-growth environment and meet tight deadlines Bachelor's degree in Business or a related field Nice to Have Strong understanding of the chemicals and/or manufacturing industries Network of contacts in the field Background in Data Analytics / Planning / ML/AI a definite plus Supply Chain or Finance experience a plus If you share our passion for building a sustainable, intelligent, and efficient world, you're in the right place. Established in 2017 and headquartered in Mountain View, California, we're a series C start-up, with teams in Mountain View, San Francisco (California), Bucharest and Cluj-Napoca (Romania), Paris (France), Munich (Germany), London (UK), Pune (India), and Sydney (Australia). So join us, and let's build this! Aera Technology is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, Aera Technology will consider for employment qualified applicants with arrest and conviction records. Benefits Summary At Aera Technology, we strive to support our Aeranauts and their loved ones through different stages of life with a variety of attractive benefits, and great perks. In addition to offering a competitive salary and company stock options, we have other great benefits available. You'll find comprehensive medical, vision and dental plans, a 401K plan, flexible paid time off, remote work reimbursement, generous parental leave, and much more. We offer unlimited access to online professional courses for both professional and personal development, coupled with people manager development programs. We believe in a flexible working environment, to allow our Aeranauts to perform at their best, ensuring a healthy work-life balance. When you're working from the office, you'll also have access to a fully-stocked kitchen with a selection of snacks and beverages.

What you can expect The Head of Sales Strategy & Planning is a senior leadership role focused on driving sales strategy, planning, and performance management throughout the organization. This position bridges executive strategy, revenue operations, and execution. As a strategic advisor to the Chief Revenue Officer and executive leadership, responsibilities include strategic planning, territory design, quota setting, compensation frameworks, process optimization, and governance. Collaboration with Sales, Marketing, Finance, and Product leaders is essential to create data-driven strategies, improve sales performance, and equip the sales team to achieve revenue goals. This role is critical for aligning sales operations with organizational objectives. About the Team The Sales Strategy & Planning team establishes the framework for the sales organization's operations, planning, and success metrics. Collaboration spans Sales, Marketing, Finance, Product, and Operations to develop territories, quotas, coverage models, and performance systems informed by data and business insights. This ensures sales teams remain focused, supported, and aligned for success, enabling the company to grow effectively while navigating evolving markets and opportunities. What we're looking for + Demonstrate expertise leading sales strategy, sales/revenue operations, business operations, or consulting work within a B2B or SaaS environment. + Demonstrate extensive knowledge in sales planning and performance oversight, covering forecasting, analytics, compensation structures, territory organization, and market-entry strategies. + Demonstrate ability to connect operational execution to broader business strategy, clearly articulating the "why" behind decisions and trade-offs. + Demonstrate expertise in collaborating with senior leaders and influencing diverse teams using analytical insights and well-organized proposals. + Demonstrate extensive analytical, financial modeling, communication, and problem-solving skills, with experience using CRM and analytics tools to inform decisions. + Demonstrate expertise in building, leading, and developing teams within strategy, planning, analytics, or operations functions to achieve high performance. + Demonstrate experience building, leading, and developing high-performing teams across strategy, planning, analytics, or operations functions. + Support the scaling of a sales team during periods of rapid expansion or substantial organizational change. + Possess expertise in using planning or analytics tools like Salesforce, Tableau, or Anaplan alongside foundational CRM and reporting capabilities. Salary Range or On Target Earnings: Minimum: $184,300.00 Maximum: $403,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 01/22/26 Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

Reports To The Field Applications Specialist will report to the Chief Operations Officer The Field Applications Specialist is responsible for developing and executing the process for implementing IsoPSA (IVD) in CDx customer labs. Their duties include workflow / lab planning, training, accessioning plan, assay validation, QC plan, LIS integration and result reporting, and ongoing technical support post assay implementation. This role must be prepared to work with CDx customers (and 3rd party Diagnostic Manufacturers such as Roche) to solve any problem that stands in the way of successful IsoPSA implementation. This position requires a significant amount of travel (80%) as they will need to be on site with the customer when implementing IsoPSA IVD. Essential Responsibilities and Duties Design plan to implement IsoPSA at CDx customer labs Execute IsoPSA IVD implementations at CDx customer labs Provide ongoing Technical Support to CDx IVD customers post customer implementation Other duties as assigned Qualifications BA/BS in Chemical, biological or clinical laboratory science MT (ASCP) or MLS (ASCP) certification preferred Five years of experience working in clinical or CLIA lab environment Must have the technical expertise and experience to implement IsoPSA in a Clinical Laboratory Must possess a positive customer attitude Must be able to handle customer conflict appropriately Must be able to travel extensively, up to 80% Has to have the skills to build this program, execute it, and teach other application specialists to execute Must be able to work quickly and cohesively with the commercial CDx team Must be savvy in handling delicate customer situations Understands and complies with good laboratory practices: safety, HIPAA, confidentiality & regulatory requirements Requires critical thinking skills & decisive judgement skills Must be a self-starter with high motivation level & eagerness to learn Detail oriented and able to work in a fast paced environment Excellent aptitude for troubleshooting laboratory equipment Effective interpersonal, organizational and communication skills required Excellent computer skills with proven proficiency in software products including Word, Excel, Powerpoint, and Salesforce.com. Knowledge of industry EMR and LIS systems a plus. Physical Requirements Ability to: sit, stand and/or walk throughout course of day; operate a computer and multitask across many software communication and data entry programs while operating and communicating through telephone device for several hours a day; ability to safely drive a vehicle and travel using appropriate and available mass and/or air transit. Other Requirements This is a remote traveling position Valid driver's license Frequent use of personal vehicle, including out of state visits This position requires involvement outside of standard business hours COVID-19 vaccination is highly recommended Cleveland Diagnostics, Inc., is developing highly efficacious, lab-friendly, affordable diagnostics tests using proprietary technology to improve cancer diagnostics. Its portfolio of non-invasive diagnostics will be expanding from prostate cancer to breast cancer and lung cancer. We pride ourselves in fostering a family-focused, friendly, and flexible organization that places our employee's well-being and happiness as the primary reason for our success. Are you interested in building your career with a team of industry professionals while making a lasting impact to the lives of millions of people? Bring your talents to Cleveland Diagnostics. Cleveland Diagnostics offers an extremely robust benefits package which includes: 100% Employer-paid medical for single coverage effective on your date of hire and 50% employer-paid medical for spouse/dependent coverage 100% Employer-paid Dental & Vision for entire family No cost for employee coverage for Group Term Life, Short & Long Term Disability 4% retirement contribution Employer match Incentive Performance Plan & Stock Option Program & Commission program Generous PTO plan & holiday program Flexible work schedule & lucrative employee referral program Salary may vary by work state/geographical region/territory Easy to get to office location with newly built-out office space Free coffee, snacks and other goodies all day long Cleveland Diagnostics is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. EEO is the Law. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal EEO is the Law poster on our careers page. Accommodations are available for applicants with disabilities.

Title: Account Manager - Commercial Lines Fully Remote: Eastern or Central Time Zones Supporting our Columbia, SC office Book Focus: Construction, Contractors, General Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Key Responsibilities: Technical Competence: Maintain technical competence and industry expertise. Team Leadership: Direct daily activities of the account management team. Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. Policy Management: Manage policy expirations and renewals. Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. Policy Compliance: Stay updated on company policies and procedures. Continuous Improvement: Seek and adopt best practices to improve individual and team performance. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: 3+ years of account management experience, or 5+ years in the insurance industry Thorough knowledge of insurance brokerage and client needs Required active property & casualty (P&C) licensing; professional designation (CIC or equivalent) preferred Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Employee stock plan participation Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $60,000.00 - $90,000.00 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Title: Senior Account Manager - Commercial Lines Fully Remote (EST and CST only) | Supporting: Columbia, SC | Book Focus: General, Contractors Required: active P&C license / minimum 5+ years experience as a Commercial Lines Account Manager Strongly Preferred: CISR, CIC, CRIS and/or CPCU designations / 7-10+ years experience as a Commercial Lines Account Manager Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team. Key Responsibilities: Technical Competence: Maintain a high degree of technical competence and industry expertise. Team Leadership: Direct daily activities and workflow of the account management team. Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. Policy Management: Manage policy expirations and renewals. Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. Policy Compliance: Stay updated on company policies and procedures. Continuous Improvement: Seek and adopt best practices to improve individual and team performance. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: 5+ years of account management experience, or 7+ years in the insurance industry Thorough knowledge of insurance brokerage and client needs Required active property & casualty licensing; professional designation (CIC or equivalent) preferred Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $75,000.00 to $100,000.00 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Inbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will take inbound calls from prospective customers and upsell existing ones while providing customers information on client products and services. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner. Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services. Listen to customers, understand their needs, and resolve customer issues. Research systems to find missing information; coordinate with other departments to resolve issues as applicable Utilize systems and technology to complete account management tasks. Accurately document and process customer orders in appropriate systems. Follow all required scripts, policies, and procedures. Comply with requirements surrounding confidential information and personal information. Escalate customer issues to the appropriate staff and managers for resolution as needed. Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes. Adhere to all attendance and work schedule requirements. STANDARD QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem-solving, and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment State or Federal work experience CONDITIONS All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. COMPENSATION, BENEFITS, INCENTIVES, AND REWARDS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason. We can recommend jobs specifically for you! 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Ibotta is seeking a Senior Product Marketing Manager, Measurement to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. We are looking for a Senior Product Marketing Manager who will be responsible for defining the go-to-market strategy for our performance measurement suite. You will partner closely with cross-functional stakeholders in Product Management, Data Science, and Sales to identify market opportunities and set the strategic direction for our solutions. This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday). Candidates must live in the United States. Candidates living in Atlanta, Austin, Bentonville, Boston, Chicago, Cincinnati, Cleveland, Dallas, Houston, Jersey City, Minneapolis, Nashville, New York City, Los Angeles, San Francisco, Seattle, or St. Louis may be eligible for remote work. What you will be doing: Serve as the subject matter expert and marketing owner for Ibotta's core measurement solutions, including Sales Lift and Incrementality. Develop and execute the end-to-end go-to-market strategy for new and existing CPG measurement products, from positioning and messaging to launch and adoption. Create compelling thought leadership, case studies, and sales narratives that articulate the unique value of Ibotta's item-level purchase data in proving marketing ROAS (Return on Ad Spend). Design and implement programs to drive the adoption of our measurement solutions among CPG brands and agency partners, identifying and resolving barriers to entry. Collaborate closely with Product Management, Sales, and Data Science teams to gather market feedback, understand CPG advertiser pain points, and influence the product roadmap. Translate complex measurement capabilities into a clear, compelling value proposition for our sales teams and clients, ensuring the creation of effective sales collateral, training materials, and client-facing presentations. Embrace and uphold Ibotta's Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency, & A good idea can come from anywhere What we are looking for: 8+ years of experience in product marketing, product management, or a related role within the advertising technology or marketing analytics space. Bachelor's degree in business, marketing, or relevant field preferred Deep understanding of the CPG and retail marketing measurement landscape, including solutions like Sales Lift studies, Market Mix Modeling (MMM), Multi-Touch Attribution (MTA), and incrementality testing. Experience working directly with or for CPG brands, retail media networks, or in the digital advertising industry with a focus on CPG clients. Exceptional communication and presentation skills, with a proven ability to craft compelling narratives from complex data and technical concepts. Direct experience with closed-loop attribution, retail media, or performance marketing platforms is highly preferred. Experience marketing analytics or data-driven products to both technical and non-technical audiences. A self-starter who thrives in a fast-paced, ambiguous environment, with a knack for original thinking and a bias for action. About Ibotta ("I bought a...") Ibotta (NYSE: IBTA) is a leading performance marketing platform allowing brands to deliver digital promotions to over 200 million consumers through a network of publishers called the Ibotta Performance Network (IPN). The IPN allows marketers to influence what people buy, and where and how often they shop - all while paying only when their campaigns directly result in a sale. American shoppers have earned over $1.8 billion through the IPN since 2012. The largest tech IPO in history to come out of Colorado, Ibotta is headquartered in Denver, and is continually listed as a top place to work by The Denver Post and Inc. Magazine. Additional Details: This position is located in Denver, CO and includes competitive pay, flexible time off, benefits package (including medical, dental, vision), Employee Stock Purchase Program, and 401k match. Denver office perks include paid parking, snacks, and occasional meals. Base compensation range: $137,000 - $157,000. Equity is included in overall compensation package. This compensation range is specific to the United States labor market and may be adjusted based on actual experience. Total compensation for this role also includes a variable component in addition to base salary. Ibotta is an Equal Opportunity Employer. Ibotta's employment decisions are made without regard of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status. Applicants must be currently authorized to work in the United States on a full-time basis. Applicants are accepted until the position is filled. For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels. Recruiting Agency Notice Ibotta does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to any Ibotta employees. #LI-Hybrid #BI-Hybrid

Title: Account Manager - Commercial Lines Fully Remote: Eastern or Central Time Zones Supporting our Columbia, SC office Book Focus: Construction, Contractors, General Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Key Responsibilities: Technical Competence: Maintain technical competence and industry expertise. Team Leadership: Direct daily activities of the account management team. Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. Policy Management: Manage policy expirations and renewals. Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. Policy Compliance: Stay updated on company policies and procedures. Continuous Improvement: Seek and adopt best practices to improve individual and team performance. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: 3+ years of account management experience, or 5+ years in the insurance industry Thorough knowledge of insurance brokerage and client needs Required active property & casualty (P&C) licensing; professional designation (CIC or equivalent) preferred Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Employee stock plan participation Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $60,000.00 - $90,000.00 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Virtual Peaker is looking for a Junior Product Manager - Content & Enablement that will help solve the climate crisis by supporting our mission of building the utility of the future. The intermittent nature of wind and solar energy makes it much harder for electric utilities to keep the grid in balance. Renewable energy is going to save humanity, and Virtual Peaker is part of the solution. Job Description As the Junior Product Manager - Content & Enablement, you will support the product team in managing product features from concept to implementation. You will work under the guidance of product managers and collaborate closely with the Product Management Team, Design Team, and R&D Team to define requirements, gather feedback, and help execute the product roadmap. You will focus heavily on developing a deep understanding of the product to help internal and external audiences stay up-to-date in Virtual Peaker's latest product offerings. This role is ideal for someone early in their product career who thrives in a fast-paced, mission driven environment and is eager to grow. Role Responsibilities Product Management Support Assist in organizing product planning meetings and keeping product documentation updated Support internal communications and alignment around existing and new product feature launches Help collect and organize customer and internal feedback to identify potential improvements in the user experience Contribute to research efforts on market trends and customer needs Support data gathering and basic analysis for product performance Content Management Help organize, maintain, and create external help center content, user manuals, and internal knowledge base Support publication of bi-weekly release notes Development of internal and external product training and marketing/sales materials Other duties, as assigned, that further aid Virtual Peaker in building the utility of the future Education & Experience An ideal candidate will have some combination of the following: Bachelor's degree in Computer Science, Engineering, or a related field required 1-2 years of experience in the utility/energy industry, product development, product management, project management, or related roles Strong analytical skills and experience with reporting and data analysis Ability to manage multiple projects at the same time, working with a diverse, fast-paced, cross-functional and highly collaborative team Strong written and verbal communication skills with attention to detail Ability to breakdown complex problems and think critically Interest in clean energy, climate tech, or software-as-a-service (SaaS) platforms Nice to have: Basic understanding of energy sector, with a specific focus on utilities Experience working at a startup or other small, high-growth companies (especially software as a service - SaaS) What to expect Full remote position, with remote-work stipend. Competitive salary + Equity A collaborative workplace, which will challenge you and celebrate your work Full benefits medical, dental, vision, 401k Generous vacation time, sick leave, and holidays Diverse and inclusive community for everyone Interested? Virtual Peaker is currently a small remote-first team tackling huge problems, and that means that everyone, from the interns on up, are critically important to our mission. If you want to be a bit player on a huge team thinking about micro-optimizations, this role is definitely not for you. If you want to take responsibility for changing the outcome of human civilization, we want to hear from you. Competitive Salary Benefits: stock options, generous 401k, remote-first stipend, and health, dental, and vision insurance. Location: Remote

Title: Account Manager Associate - Commercial Lines Hybrid Preferred: 1 day out of the Binghamton, Rochester, or Syracuse, NY office OR Fully Remote (candidates residing in EST or CST zones) Supporting: Binghamton and Syracuse, NY offices Book Focus: 90% Construction / Contractors. 10% General, Habitational, Manufacturing. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work with minimal direction from an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage smaller-sized accounts or those with less complexity. Key Responsibilities: Technical Competence: Maintain technical competence and industry expertise. Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. Policy Management: Manage policy expirations and renewals. Renewal Process: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance. Task Processing: Process tasks accurately and within required timeframes. Contract Review: Assist in reviewing contracts to ensure proper coverages are included. Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. Policy Compliance: Stay updated on company policies and procedures. Continuous Improvement: Seek and adopt best practices to improve individual and team performance. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: 1-3 years actively managing a commercial lines book, 3-5 years of customer service experience in the insurance industry Thorough knowledge of insurance brokerage and client needs Required active property & casualty licensing; professional designation preferred Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $55,000.00 to $70,000.00 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Ibotta is seeking a Client Partner Director to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. Ibotta is fundamentally changing how the world's leading advertisers think about mobile marketing. As a Senior Client Partnership Director, you will lead our most strategic partnerships, expand enterprise-level client relationships, and influence company-wide growth initiatives. We are looking for a transformational industry leader who combines deep client expertise with the ability to mobilize cross-functional teams and deliver outsized business impact. This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday). Candidates must live in the United States. Candidates living in Atlanta, Austin, Bentonville, Boston, Chicago, Cincinnati, Cleveland, Dallas, Houston, Jersey City, Minneapolis, Nashville, New York City, Los Angeles, San Francisco, Seattle, or St. Louis may be eligible for remote work. What You Will Be Doing: * Own executive-level relationships with a portfolio of high-impact client accounts, driving long-term strategic value and consultative partnership development. * Lead complex, multi-product negotiations, leveraging cross-functional inputs (Product, Analytics, Marketing) to deliver innovative, ROI-positive solutions tailored to client goals. * Consistently meet and exceed revenue targets by identifying whitespace opportunities, expanding existing business, and accelerating adoption of emerging solutions like omnichannel. * Shape and execute strategic account plans that integrate marketing, merchandising, and shopper data strategies to drive measurable client and Ibotta business outcomes. * Deliver influential, insight-driven presentations and QBRs to executive stakeholders, using data storytelling to reinforce Ibotta's value proposition and growth potential. * Partner with Account Management and internal stakeholders to drive seamless execution, performance alignment, and long-term success for major initiatives. * Act as a strategic advisor to clients, proactively identifying growth opportunities, industry shifts, and evolving needs across client organizations. * Serve as a leader and mentor across the Revenue organization, modeling best practices, supporting talent development, and contributing to the broader strategic direction of the team. * Champion cross-functional, high-impact projects that drive operational excellence, product innovation, and business-wide learning. * Travel 40+% to cultivate strong, trusted relationships and deepen executive engagement through in-person strategy sessions. * Embrace and uphold Ibotta's Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere. What We Are Looking For: * 8+ years of experience in a consultative, data-driven sales or client strategy role, preferably in digital media, mobile advertising, or CPG/Retail industries. * Proven success selling into executive leadership (VP and C-level) and navigating complex client organizations across multiple business units. * Track record of closing high-value, multi-product deals and delivering sustained revenue growth through strategic partnership development. * Superior communication and executive storytelling skills, with the ability to simplify complexity and influence a wide range of stakeholders. * Strong commercial and analytical acumen; ability to assess opportunities, identify risks, and develop actionable insights from performance data. * Demonstrated leadership in mentoring peers, leading initiatives, and shaping team culture in fast-paced, ambiguous environments. * Technical comfort with tools such as Looker, Salesforce, and Google Suite; ability to derive insights and incorporate them into strategic plans. About Ibotta ("I bought a...") Ibotta (NYSE: IBTA) is a leading performance marketing platform allowing brands to deliver digital promotions to over 200 million consumers through a network of publishers called the Ibotta Performance Network (IPN). The IPN allows marketers to influence what people buy, and where and how often they shop - all while paying only when their campaigns directly result in a sale. American shoppers have earned over $1.8 billion through the IPN since 2012. The largest tech IPO in history to come out of Colorado, Ibotta is headquartered in Denver, and is continually listed as a top place to work by The Denver Post and Inc. Magazine. Additional Details: * This position is located in Denver, CO, with options for remote, and includes competitive pay, flexible time off, benefits package (including medical, dental, vision), Employee Stock Purchase Program, and 401k match. Denver office perks include paid parking, snacks, and occasional meals. * Total compensation range: $250,000-$290,000. Equity is granted in addition to the overall compensation package. This range is inclusive of a base range and a variable bonus. Talk to your recruiter to learn more. This compensation range is specific to the United States labor market and may be adjusted based on actual experience. * Ibotta is an Equal Opportunity Employer. Ibotta's employment decisions are made without regard of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status. * Applicants must be currently authorized to work in the United States on a full-time basis. * Applicants are accepted until the position is filled. * For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels. Recruiting Agency Notice Ibotta does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to any Ibotta employees. #LI-Remote #BI-Remote #LI-Hybrid #BI-Hybrid

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Inbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will take inbound calls from prospective customers and upsell existing ones while providing customers information on client products and services. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner. Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services. Listen to customers, understand their needs, and resolve customer issues. Research systems to find missing information; coordinate with other departments to resolve issues as applicable Utilize systems and technology to complete account management tasks. Accurately document and process customer orders in appropriate systems. Follow all required scripts, policies, and procedures. Comply with requirements surrounding confidential information and personal information. Escalate customer issues to the appropriate staff and managers for resolution as needed. Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes. Adhere to all attendance and work schedule requirements. STANDARD QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem-solving, and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment State or Federal work experience CONDITIONS All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. COMPENSATION, BENEFITS, INCENTIVES, AND REWARDS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason. We can recommend jobs specifically for you! 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