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A leading technology company in San Francisco is seeking a TechOps Analyst who will provide essential support for IT operations. The ideal candidate should have 4-6+ years of experience and a strong passion for technology and problem-solving. They will assist employees with technical issues, manage onboarding processes, and contribute to improving internal efficiencies. This role offers a hybrid work model, with benefits including medical and wellness offerings. #J-18808-Ljbffr

About the Role This fast-paced, internal operational role is essential to driving efficiency for the Client Success Team. You will provide administrative and operational support to Client Success Leads, ensuring they can meet client deliverables to drive retention and satisfaction. Strong project management and organizational skills are key, as you will support multiple Client Success Leads at once. This cross-functional role will partner with Growth, Sales, Analytics, Marketing, Operations, Product, and Clinical to provide excellent support to our client-facing Leads. A strong customer-centric mindset, coupled with excellent communication and collaboration skills, is essential to fostering strong relationships with the Client Success team and cross-functional departments. What You'll Accomplish * Operational Execution: Successful management and execution on a variety of owned projects and assisting on other department and cross-functional projects. Support multiple Client Leads to ensure efficient and error-free execution in their daily work. * Relationship building: Build strong, trusting relationships with cross-functional stakeholders (legal, reporting, sales, member support, billing, marketing) to drive outcomes for our clients alongside our Client Success Leads. * Event Organization: Support event organization and marketing efforts across teams (planning, scheduling, monitoring success and follow up). Work with marketing to develop, customize and review materials for client events. * First-Contact Resolution: Successfully resolving client issues or inquiries from member support and billing.. * Data Management & Analysis: * Entry and Accuracy: Enter and maintain accurate and up to date client information leveraging client success tools. * Reporting preparation: Ability to generate client reports for CS Leads. * Marketing & Reporting Segmentation: Ability to segment client data based on custom criteria. * Hinge Health Hybrid Model We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program. Basic Qualifications Attention to detail: Extreme attention to detail and accuracy. Understands the downstream effects of careless errors and has a strong drive for flawless execution and delivery. Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Communicate effectively: Able to communicate with other team members and cross functional stakeholders in ways that conveys both clarity of thought and rigor, while being concise - be that via written or verbal communication. * Self-starter: Can work independently with little oversight, able to execute tasks and projects in an environment with competing demands. * Create trust: Always acting in the best interest of our members, clients, and the company. Preferred Qualifications * Experience at a high-growth company and understand the associated challenges * Digital health, and the startup work environment Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $72,000 - $98,000. About Hinge Health Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post-surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at ************************** What You'll Love About Us Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live. Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. Workday ID 2025-2104

Shared Imaging is a privately held organization that has been committed to growing organically and has doubled our revenue in the past 10 years and is committed to having the best technology possible to help support our clients. We pride ourselves on our "White Glove" service model by delivering the best patient experience possible. Shared Imaging is looking for a Full Time Regional Operations Supervisor in Northern California (Bay Area). The ideal candidate must possess: Clinical experience in the imaging field (radiology, MRI, CT, Nuclear Medicine, PET/CT, Sonography) Effective organizational and interpersonal skills, ability to communicate and manage at all levels of the organization. Strong problem solving and critical thinking skills. Formal process and quality management training such as lean six sigma. A solid understanding of P&L reports and the drivers behind profitability. A positive track record of B2B customer engagement and management, preferably with healthcare providers. Experience creating and cultivating engaged, self-directed teams. Above average skill-level with Microsoft Word, Excel and PowerPoint Education, Experience and Travel Bachelor's degree minimum Knowledge of the US healthcare industry, diagnostic imaging trends and technology, along with imaging safety knowledge Graduate of an approved radiology technology program and is registered by ARRT, NMTCB, or ARMRIT required. Licensure from the state of California is preferred. Minimum of 2-3 years as a technologist required. MRI experience preferred. Imaging Management experience required (Supervisor, Manager or Director, 2-5 years preferred). Work from home, with overnight travel (7-10 nights/month). Must be willing to travel the following areas: Santa Clara, San Jose, Santa Rosa, Martinez, and South San Francisco Must reside within the Northern California area: Bay area or other surrounding areas We value our employees, and we want them to be healthy and happy. We offer competitive salaries, travel allowance and a diverse blend of benefits, incentives, and business practices and we are continually evaluating our offerings to ensure that Shared imaging is a truly great place to work! Health, dental, and vision insurance Company paid dental (with applicable health plans) 401k matching Employee Assistance Program Company sponsored and voluntary supplemental life insurance Voluntary short term / long term disability options Flex PTO & paid holidays Company swag Health club reimbursement Wellness program with generous incentives Employee recognition programs Referral bonus program Job training, professional development, & continued education The annual salary range for this role is $145,000 - $155,000/year, with a variable bonus, based on performance. Base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. This position is also eligible for a performance-based merit increase annually. Candidates will be assessed and provided offers against the minimum qualifications for this role and their individual experience. This role will also include an annual bonus that is paid biannually, with a car allowance, milage reimbursement, and stipend for home internet We require that all Shared Imaging LLC employees have a completed background check and drug screen on file. Shared Imaging is committed to equal employment opportunity. The company offers a drug-free work environment to all qualified applicants without regard to race, color, religion, sex, age, national origin, sexual orientation, disability, marital status, veteran status or any other category protected by applicable law. Equal employment opportunity includes hiring, training, promotion, transfer, demotions and termination.

A leading oncology company is seeking a National Account Director to establish strategic relationships with national payers and Pharmacy Benefits Managers. This remote position offers the opportunity to shape market access strategies for innovative oncology medicines. Ideal candidates will have a Bachelor's degree, over 10 years of account management experience, and strong relationships within the UHC/Optum sphere. Responsibilities include negotiation for favorable formulary placements and collaboration with cross-functional teams. Travel of 30-50% is expected. #J-18808-Ljbffr

A leading biotech company is seeking an Executive Director, Managed Markets & Payer Strategy. This role involves shaping payer access strategy to ensure optimal coverage across various healthcare channels. Responsibilities include developing national strategies, managing vendor partnerships, and overseeing compliance with pricing programs. Candidates should have over 15 years of experience in managed markets, with a strong background in payment contracting and a relevant degree. The position can be based in San Diego or offered remotely, with a salary range of $265,000 - $310,000. #J-18808-Ljbffr

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. Exciting Future Opportunity at Alignment Health! As an Advanced Practice Clinician (APC) you will be part of a transformative program designed to provide personalized care and support to our patients, including those with complex and chronic needs, all in the comfort of their own homes. ***Please note, this job posting represents a future opportunity and/or an upcoming class*** We offer a great total package that includes competitive base salary, annual bonus, stock options, CME, 401k and more! Here are some of the benefits that you will enjoy: Yearly Bonus up to 7.5% of annual base salary Restricted Stock Unit (RSU) Grant up to 15% of annual salary Continuing education reimbursement up to $1,500 per calendar year + 3 CME days 18 days of PTO, 8 paid holidays and 1 Floating Holiday Medical, Dental, Vision 401k matching contribution up to 4% Paid parental leave Tuition reimbursement Job Responsibilities: The APC will ensure the delivery of high-quality clinical and home-based patient care, while promoting optimal health outcomes and providing cost-effective solutions that adhere to Alignment Health?s policies, as well as state and federal regulations. You?ll play a vital role in assessing, developing, and coordinating care options tailored to the needs of our members, who are typically 65 and older. With home and virtual visits ranging from 45 to 60 minutes, you?ll have the opportunity to provide focused, compassionate care, whether it?s an initial visit, an annual check-up, or when additional support is needed to address medical and social challenges. Willingness and ability to do home visits in the field 3-4 days per week (depending on the program), with remaining days being remote from home is required Qualifications: Requirements: Experience: Preferred: One (1) year of prior clinical or home care experience. Previous EMR experience preferred. Experience in care of older adult (geriatric) patients preferred Education: Master?s degree from an accredited NP Program or PA program Licensure: Required: Active California state Nurse Practitioner or Physician Assistant license Active RN License and Furnishing number (Must, upon hire) NP only Active Nurse Practitioner Board Certification/Physician Assistant Certification NPI Number, DEA, Valid BLS Valid California driver license and current automobile insurance Working Hours: Monday - Friday 8:00 a.m. Skills: Excellent administrative, organizational, and communication skills

A transformative coaching company in San Francisco is seeking an experienced consultant to leverage behavioral science for enhancing client relationships and professional development strategies. Responsibilities include account planning, solution design, and collaborating with executives to optimize performance. Candidates should hold an M.A. or PhD in a related field with at least 7 years of business experience. This position offers a competitive salary range of $142,500 - $242,000 alongside comprehensive benefits, including flexible PTO and coaching opportunities. #J-18808-Ljbffr

A leading biopharmaceutical company is seeking a Senior Director, Statistical Programming, to oversee all statistical programming activities. This role involves leading a team to achieve regulatory and business objectives, ensuring high-quality deliverables, and managing strategic planning. The ideal candidate will possess a strong background in statistical programming, with extensive experience in leadership and project management. The position offers a competitive salary and a hybrid working model based in Waltham, MA. #J-18808-Ljbffr

A leading technology company is seeking a CAD Drafting Supervisor in Bethesda, Maryland. The role involves supervising a team of CAD technicians and ensuring the production of accurate drawing packages for utility power delivery projects. Candidates should have experience in AutoCAD and MicroStation, strong leadership abilities, and at least 5 years of relevant experience. Competitive salary and opportunities for professional growth are provided. #J-18808-Ljbffr

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Repair Technician 1 - Boston, MA When surgical instruments are sharpened and working properly, surgeons can focus on providing the best care for their patients. STERIS offers a variety of repair solutions to meet the needs of the Customer including onsite mobile repair services, in house repair lab services, or one of five national repair centers. You do not have to have previous instrument repair experience to be considered. This is an entry level job - we will train you! In this position, you will perform surgical instrument inspection, repair, and refurbishment in an in-house repair lab at Brigham & Women's Hospital. This position may require occasional overnight travel. This role requires occasional travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process. This is a remote-based customer facing position. To support and service our customers in this assigned territory candidates must be based out of Massachusetts. Please Note: The schedule for this position is Monday - Friday from 11:30am to 8pm. (During the first 90 days, the schedule will be temporarily adjusted to 7:30 to 3pm for training purposes.) What You Will Do As a Repair Tech 1 * Perform basic to intermediate inspection and repairs on surgical instrumentation using grinding wheels, buffing wheels, various hand and power tools, soldering, etc. Complexity of repairs and level of intricacy will vary. * You will work in the field on a mobile repair truck, inside a repair lab or inside a hospital, based on the needs of the Customer within the assigned territory. * Provide invoicing and documentation based on business need. * Provide support various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels. What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future. Here is a brief overview of what we offer: * Extensive hands-on training and development * Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS * Competitive pay * Overtime opportunity * Annual merit review and incentive plans * Uniforms and all necessary tools provided * Business travel and all related expenses paid * Medical, vision, prescription, dental and life insurance * 401(k) with a company match * Paid time off that accrues from day one and paid holidays * Tuition assistance * Opportunities for advancement The Experience, Skills, and Abilities Needed High school diploma or GED required 2+ years of work experience, including at least 1 year of relevant experience*, or 1 year of experience at STERIS. All experience must be verifiable. Must be able to meet flexible schedules with early/late hours and occasional overnight/out of state travel, based on Customer and business needs. Must be able to pass a DOT medical/ physical exam and comply with all DOT regulations. Must have a valid driver's license with an acceptable driving record (CDL not required) and maintain required vaccines. Ability to drive DOT regulated vehicle and conduct basic box truck safety checks. Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving. Must be able to lift up to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times. Must be able to be compliant with hospital/customer credentialing requirements What is relevant work experience? Hands-on repair, assembly, or product testing and use of small hand tools is a plus. Examples are small engine repair, cell phone and electronics repair, testing, or re-builds, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, and jewelry repair. Maintenance, construction, welding, fabrication, and automotive repair can also be relevant. #LI-AC1 Pay range for this opportunity is $24.00 - $27.00/hour. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following state(s): Massachusetts.

The Health Plan of San Joaquin is now hiring an experienced, mission-driven leader to serve as our Chief Medical Officer! Location: This is a remote position. Must reside in California, preferably within our service area to effectively support operational needs. Must be able to attend monthly onsite meetings, and other meetings as needed for business and community purposes. What You Will Be Doing: As our Chief Medical Officer, under administrative direction, you will be responsible for leading efforts that will provide innovative solutions that support more affordable healthcare, promote personal accountability for health and wellness, and offer superior service and partnerships to the constituents served by HPSJ! Supervises Medical Directors Director of Pharmacy Director of Clinical Analytics Executive Assistant Essential Functions: Identifies, develops, plans and executes short, medium and long-range strategies that drive and support corporate objectives; ensures the development and implementation of associated business plans, tactics and policies. Develops and oversees the implementation of medical management policies. Ensures that medical decisions are rendered by qualified medical personnel and are not influenced by fiscal or administrative management considerations. In collaboration with the Chief Heath Services Officer, will ensure consistent application of medical criteria to utilization management decision making. Collaborates with the Chief Health Services Officer in the strategic planning, implementation and oversight of the Quality Improvement and Quality Management Programs. Ensures that medical care provided meets acceptable medical care standards. Ensures that medical protocols and rules of conduct for HPSJ medical personnel are followed. Manages medical utilization through application of recognized medical and pharmaceutical guidelines and in collaboration internal and external stakeholders. Oversees the development and management of department budgets. Oversees accreditation and compliance activities to ensure agreed upon and mandated standards are met. In collaboration with the Chief Heath Services Officer, will identify medical delivery system quality issues; develops and oversees implementation of corrective action plans. Collaborates with network providers and the provider community in a manner that engenders positive relationships, provider support and network stability. Advises on complex, controversial and/or unique claims that are outside the realm of medical policy. Co-Chairs the Quality Improvement and Health Equity Transformation Committee and Chairs the Peer Review and Credentialing committee; serve on other committees as required. Ensures that effective collaborative work and problem-solving routines are maintained between assigned departments, and other internal and external stakeholders. Oversees the identification, preparation and maintenance of appropriate and required data, records and reports. Represents HPSJ in a manner that promotes a positive image of HPSJ in the community; serves on internal and external committees and other leadership forums. Promotes and maintains and ensures that direct reports promote and maintain an environment that supports HPSJ's strategy, vision, mission and values. Hires, develops and retains, and ensures that line managers hire, develop and retain, a competent staff. What You Bring: Knowledge, Skills, Abilities and Competencies Required Expert knowledge of the principles, practices and techniques of managed care, utilization management and quality. Knowledge of laws and regulations governing managed care. Expert knowledge of contemporary health issues, and the healthcare, economic or other issues affecting Medi-Cal and/or Medicare populations, providers and the underserved in San Joaquin and surrounding areas. Knowledge of quality improvement and utilization management procedures and techniques. Knowledge of the management and best practices techniques of a medical practice or office. Strategic mindset: Sees ahead to future possibilities and translates them into breakthrough strategies; identifies, plans, leads and executes meet changing organizational and community needs, and regulatory requirements. Cultivates innovation: Creates new and better ways for the organization to be successful. Drives results: Consistently achieves results, even under tough circumstances. Drives engagement: Creates a climate where people are motivated to do their best to help the organization achieve its objectives. Drives vision and purpose: Paints a compelling picture of the vision and strategy that motivates others to action. Courage: Steps up to address difficult issues, says what needs to be said. Nimble learning: Actively learns through experimentation when tackling new problems, uses both successes and failures as learning fodder. Situational adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations. Uses Lean, Performance Improvement, Return on Investment and metrics to successfully manage the division. Strong skills in budget development and management. Communicates effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Strong presentation skills, including the ability to tailor presentations to a specific audience, and address and interact with large groups. Very strong interpersonal skills, with the ability to establish and maintain effective working relationships with individuals at all levels inside and outside of HPSJ. Strong assessment and analytical skills, including the ability to synthesize, distill concepts, draw conclusions and identify implications. Manages complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Resourcefulness: Secures and deploys resources effectively and efficiently; organizes people and resources to solve problems and identify opportunities. Plans and aligns: Plans and prioritizes work for self and others to meet commitments aligned with organization goals. Very strong project management skills, with the ability to function as a sponsor and owner on complex projects; a track record of successful large project implementations. Very strong collaboration skills with demonstrated ability to create and foster a collaborative work environment, maintain effective, high-performance teams, and organize people and resources to solve problems and identify business opportunities. Strong customer service skills. Ensures accountability: Holds self and others accountable to meet commitments. Strong knowledge of change management theory, with ability to anticipate and implement effectively. Promotes and maintains and ensures that direct reports promote and maintain an environment that supports HPSJ's strategy, vision, mission and values. Very strong coaching/counseling skills, including the ability to function as a mentor to management and employees by assisting in the identification and resolution of issues. Demonstrated ability to supervise staff in a manner that maximizes employee performance and business results. Ability to speak and be understood in English. Ability to handle confidential information with appropriate discretion. What You Have: Education and Experience Required MD degree from an accredited medical school. Satisfactory completion of an American Council of Graduate Medical Education accredited residency program; and At least ten years clinical experience in the practice of medicine in fields related to a managed care setting; and At least five years clinical experience in the practice of medicine with MediCal and/or Medicare populations; or Equivalent combination of education and experience. Licenses, Certifications Required Unrestricted, active license to practice medicine in the State of California, issued by the State Board of Medical Examiners, which meets the Health Plan's credentialing and recredentialing requirements. Board Certification in a medical specialty; and Satisfactory completion of an American Council of Graduate Medical Education accredited residency program; and Valid California driver license and reliable transportation or, the ability to obtain transportation on demand in the counties served by HPSJ if prohibited from getting a driver license due to a medically documented disability. What You Will Get: HPSJ Perks: Competitive salary Robust and affordable health/dental/vision with choices in providers Generous paid time off (accrue up to 3 weeks of PTO, 4 paid floating holidays including employee's birthday, and 9 paid holidays) CalPERS retirement pension program, automatic employer-paid retirements contributions, in addition to voluntary defined contribution plan Two flexible spending accounts (FSAs) Employer-Paid Term Life and AD&D Insurance Employer-Paid Disability Insurance Employer-Paid Life Assistance Program Health Advocacy Supplemental medical, legal, identity theft protection Access to exclusive discount mall Education and training reimbursement in addition to employer-paid elective learning courses. A chance to work for an organization that is mission-driven - our members and community are at the core of everything we do. A shorter commute - if you're commuting from the Central Valley to the Bay Area. Visibility and variety - you have a chance to work with people at all levels of the organization, and work on diverse projects.

An innovative technology company in San Francisco seeks a Security Lead to fortify their defenses against evolving threats. In this role, you'll develop and implement security tools, collaborate across teams on best practices, and manage insider threat programs. Candidates should have 3+ years in IT security, experience with endpoint hardening, and strong coding skills in Ruby or Python. The company offers a competitive benefits package, promoting a supportive work culture. #J-18808-Ljbffr

A biotechnology firm based in California seeks a candidate for a supervisory role requiring excellent attention to detail and strong communication skills. Responsibilities include supervising personnel, maintaining lab inventory, and performing administrative duties. The ideal candidate should have at least 3 years of experience in supervising teams and GMP manufacturing with a focus on liquid handlers and reagent formulations. The position supports a hybrid work model to ensure work-life balance while advancing innovative science for patients. #J-18808-Ljbffr

A global healthcare company located in Foster City, California, is looking for a Director, HR Business Partner. This role involves partnering with the U.S. Commercial organization, providing strategic HR support, and participating in leadership teams while promoting an inclusive culture. Candidates should have extensive experience in HR, strong communication skills, and the ability to manage complex organizational dynamics. The position offers a hybrid work model, a competitive salary range, and comprehensive benefits. #J-18808-Ljbffr

LOCATION: Remote - this is a home based, virtual position. This person must reside in North Carolina or within 40 miles of the NC border. Work Schedule: Sunday - Wednesday from 10am-9pm. Due to the nature of the Call Center and the Behavioral Health Crisis line, the job may require some holiday work throughout the year. GENERAL STATEMENT OF JOB This position is within the Member and Recipient Services Department at Vaya Health. The Member and Recipient Services Clinician is responsible for providing an array of functions to assist consumers in receiving clinically appropriate assessments and services. Telephone calls come to the unit via a 1-800 number from members, recipients, families, agencies, organizations, professionals and others within Vaya's catchment area. The Behavioral Health Crisis service line operates 24 hours per day, seven days per week, 365 days per year and the employee is subject to working holidays and holiday rotation as deemed necessary by the business. The primary purpose of the position is to provide telephone screening and triage for callers and families who are seeking mental health, substance abuse, or developmental disability services. The unit assesses the nature of the caller's situation, determines the urgency of the caller's need, and makes a referral to the most appropriate service available based on the caller's location and insurance plan. Duties include linking callers to needed services within clinically appropriate time frames, including telephonic clinical triage and referral which includes a determination of need for urgent or emergent services. In addition to providing clinical support the position will also directly handle any telephonic requests for services at times of heavy call volume. The employee works productively and efficiently with a wide variety of consumers, families, agencies, professionals, law enforcement and others in the community. Callers may be in distress or in emergency or crisis situations requiring speedy assessment and intervention. Some callers are at risk to harm themselves or others and this risk must be accurately assessed. The high volume of calls requires the employee to balance the need to do a careful and accurate telephone assessment of the consumer's need and situation, with the need to be efficient in the use of time to complete the screening and triage interaction. The employee develops and maintains the knowledge and skills necessary to accurately assess and refer consumers from all disability areas, and also maintains a good working knowledge of resources available throughout Vaya's entire catchment area. Note: This position requires access to and use of confidential healthcare information or protected health information (PHI) as described in laws addressing patient confidentiality, including, but not limited to, the federal HIPAA law, the Confidentiality of Alcohol and Substance Abuse Patient Records law, 42 CFR Part 2, and various state laws. As such, the individual filling this position shall be required to be trained regarding such laws and shall be required to observe those laws in his/her capacity as an employee of Vaya Health. The individual filling this position shall also sign a confidentiality statement as an employee of Vaya Health. ESSENTIAL JOB FUNCTIONS Handle telephonic requests for services, respond to member and recipient calls, and provide requested information: Member and Recipient Svcs Clinician perform clinical screening, triage and referral to callers needing services, answer and provide disposition to service request calls at times of heavy call volume, and handle crisis calls in the Member and Recipient Services Call Center. Member and Recipient Svcs Clinicians triage calls for urgency and facilitate access to crisis services when risk indicators are present. Where safety is at risk, the employee initiates immediate intervention via law enforcement or emergency medical assistance. Member and Recipient Svcs Clinicians will provide information and educate callers about the involuntary commitment process, as appropriate based on assessment of risk. The employee provides brief crisis interventions and/or support when indicated to facilitate the assessment process, encourages compliance, addresses safety issues, etc. Clinical functions are performed by the Member and Recipient Services Clinicians. Member & Recipient Svcs Clinician will inquire about the caller's needs, determine clinical urgency, review and confirm member and recipient eligibility, collect necessary demographic information, offer choice of available providers based upon the consumers request and service needs, and schedule appointments within established access time standards. The Member & Recipient Svcs Clinician will inform a Member Services Manager and/or appropriate Network Development staff of gaps and needs associated with trends that are detected within the services system for timely analysis and resolution. For information calls, this position will provide information about Vaya, the Vaya provider network, community resources, and about Medicaid services in the State of NC. Member & Recipient Svcs Clinician shall receive extensive training on customer services skills such as the use of appropriate tone, cadence, inflection, and choice of recovery oriented and/or person-centered wording. All Member and Recipient Services Representatives must adhere to NCMT Call Grading Rubric provided by NCDHHS. This position requires a high degree of communication skills and professionalism with various parties- members, recipients, providers, vendors, community organizations, legal guardians, and more. The Member and Recipient Svcs Clinician will complete warm transfers and linkages to a variety of different parties to assist the caller with correct linkage. Documentation in the electronic information system: The Member & Recipient Svcs Clinician completes call notes, forms, reports and other documentation as required. The Member and Recipient Services Clinician will complete required documentation at the time of call. This position requires a high degree of technical skills with utilization of multiple systems/logins throughout a phone call. Specialized projects and reviews: The Member & Recipient Svcs Clinician will assist in specialized Member Services Departmental projects as requested by the Member and Recipient Services Managers or Directors, and/or the Vice President of Member and Recipient Services. Other duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES A high level of diplomacy and discretion is required to effectively negotiate and resolve issues with minimal assistance. This will require exceptional interpersonal skills, highly effective communication ability, and the propensity to make prompt independent decisions based upon relevant facts. Problem solving, negotiation, arbitration and conflict resolution skills are essential to balance the needs of both internal and external customers. Mastery of utilization review principles to resume continuity of care and clinical evaluations as needed for appropriate provision of intensive, crisis services and other levels of care to ensure linkage to correct services; Knowledge of documentation and clinical protocols for utilization purposes. Knowledge of linage, authorization and level of care determinations, assisting providers with creative problem solving to suggest alternative approaches to care. Clinical knowledge of managed systems of mental health and substance abuse. Knowledge of managed behavioral care practices. Ability to collaborate with providers and other agencies. Clinical knowledge of mental health and substance abuse treatment as a basis for clinical triage and referral decisions Comprehensive knowledge of resources and the ability to use a personal workstation. Knowledge of databases and data entry is essential. A degree alone does not prepare an applicant for this position. Experience providing mental health, substance abuse, or intellectual/ developmental disabilities services are essential. This employee should have knowledge of individual and group dynamics, and will learn de-escalation of telephonic situations, and a thorough knowledge risk indicators. Considerable knowledge of governmental and private organizations and resources in the community is beneficial. Considerable knowledge of the laws, regulations, and policies that govern MCO operations is beneficial. Skill in establishing rapport with staff/consumers in discussing their issues in a sensitive, supportive and nonjudgmental way is necessary. Ability to establish and maintain effective working relationships with community members and provider agency staff is necessary. Other skills or abilities require are as follows: Knowledge of behavioral health principles, techniques, and practices, and their applications to complex treatment and service provision. Considerable knowledge of person-centered and recovery philosophies. Familiarity with mental health, developmental disability and substance abuse disorders. The ability to remain professionally responsive in an ethical and sensitive manner to individual's needs throughout the course of the work day/shift. The ability to work responsibility and effectively with others for a timely resolution of the caller's needs. The ability to interact professionally and effectively with persons who are upset and who disagree. Knowledge of the laws, regulations, and policies which govern human services and utilization management. The ability to express ideas clearly and concisely orally and in writing, and to plan and execute work effectively and efficiently. The ability to utilize complex telephone and computer systems, and to read and document information electronically. EDUCATION & EXPERIENCE REQUIREMENTS Master's degree in a Human Services field (such as Psychology, Social Work, etc.) and at least two (2) years of post-degree-progressive experience providing services in the population served OR graduation from a State accredited school of nursing and two years of experience in psychiatric nursing which provides the knowledge, skills, and abilities needed to perform the work; or an equivalent combination of education and experience. Must possess a current and valid professional license or certificate in North Carolina; or possess a current and valid license or certificate from another state or be certified by the national accrediting body appropriate to their profession. (URAC HCC 5) Experience in the public mental health field and a thorough understanding of the services available in the catchment area is highly desired due to the complexity of the work of the organization. Prior experience in a Call Center environment in Behavioral Healthcare would be valuable for this employee. A degree alone does not prepare an applicant for this position. Experience providing mental health or substance abuse services are essential. No experience can be substituted for the formal degree. Licensure/Certification Required: Must possess a current, active, unrestricted professional license or certification from North Carolina in a Human Services field (such as Psychology, Social Work, Counseling, Marriage and Family Therapy, Addictions, etc.). Acceptable licenses include Licensed Clinical Social Worker (LCSW), Licensed Clinical Mental Health Counselor (LCMHC), Licensed Clinical Addictions Specialist (LCAS), Doctor of Psychology (Psy. D.), PhD. Psychologist, Licensed Marriage and Family Therapist (LMFT) or Licensed Psychological Associate (LPA). For RN candidates, the employee must have a current, active, unrestricted professional license to practice as a registered Nurse in North Carolina by the NC Board of Nursing. PHYSICAL REQUIREMENTS Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading. Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers. Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time. RESIDENCY REQUIREMENT: The person in this position is required to reside in North Carolina or within 40 miles of the North Carolina border. SALARY: Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation. DEADLINE FOR APPLICATION: Open Until Filled APPLY: Vaya Health accepts online applications in our Career Center, please visit ****************************************** Vaya Health is an equal opportunity employer. WORK SCHEDULE: Sunday -Wednesday from 10am-9pm. Due to the nature of the Call Center and the Behavioral Health Crisis line, the job may require some holiday work throughout the year.

A cutting-edge AI startup is seeking R&D Engineers for groundbreaking work in attention-based machine learning models. Candidates should have a strong research background and experience in model training using PyTorch or TensorFlow. This is a full-time remote position, offering competitive salary and stock options, with the potential to impact foundational AI developments. Join us to push the boundaries of AI technology and research. #J-18808-Ljbffr

A leading digital healthcare company in San Francisco is seeking a System Engineer I to support development of innovative testing solutions for medical devices. This hybrid role requires collaboration across multiple engineering disciplines, and provides a unique entry-level opportunity within the MedTech industry. Candidates should have a Bachelor's degree, familiarity with lab equipment, and basic programming skills. #J-18808-Ljbffr

Full-Time, 40 hours/week Monday - Friday 8 am - 5 pm Onsite The Senior Associate Counsel provides legal support for hospital information technology operations, including comprehensive legal and strategic guidance on the procurement, deployment, and governance of information technology systems (ISD) and artificial intelligence. This position reports to the Vice President, Senior Associate Counsel with a reporting matrix to the Chief Information Officer. Responsibilities: Advise hospital leadership and procurement teams on the legal implications of acquiring new technologies, such as electronic health records (EHR), telemedicine platforms, cybersecurity tools, and medical devices and the implementation of artificial intelligence tools. Draft, review, and negotiate a broad array of information technology contracts-such as software-as-a-service (SaaS) agreements, cloud hosting terms, data processing addenda, and business associate agreements. Identify and address legal risks in vendor offerings and technology solutions. Advise hospital leadership on legal considerations surrounding digital transformation initiatives, innovation adoption, and strategic partnerships with technology providers. Collaborate with hospital IT and security teams to develop policies and protocols for safeguarding patient data and critical systems. Advise on incident response plans, breach notification procedures, and risk mitigation strategies. Stay abreast of emerging threats and evolving best practices. Provide legal support for hospital-wide policies on technology use, social media, device management, remote work, mobile access to sensitive information, and enterprise risk for information technology. Ensure policies reflect current legal requirements and operational needs. Support the hospital in managing disputes or litigation related to technology vendors, data breaches, intellectual property claims, and other technology-related matters. Coordinate with litigation counsel as needed. Education and Training: Provide ongoing education to staff and leadership on legal implications of technology adoption, emerging regulatory requirements, and evolving risks in the health technology landscape. Identify and assess legal, operational, and compliance risks in IT contract. Other duties as assigned. Other information: Technical Expertise Openness to learning and keeping pace with rapid changes in both healthcare delivery and technological innovation. Aptitude for working effectively with clinicians, IT professionals, administrators, vendors, and regulators. Capacity to guide organizational leadership through complex legal and strategic decisions regarding technology investments. Resourcefulness and creativity in navigating novel legal challenges emerging from digital health transformation. Education and Experience Education: Juris Doctor (JD) degree from an accredited law school; Ohio bar admission or ability to obtain admission prior to start date. Experience: Minimum of 5 years of legal practice advising in healthcare Information technology contracts is required. Technical Knowledge: Familiarity with healthcare IT systems, data privacy and security laws, and emerging technologies (such as artificial intelligence, cloud computing, and IoT). Skills: Strong contract negotiation, drafting, and analytical skills. Excellent verbal and written communication abilities. Competency in risk assessment and strategic thinking. Demonstrated integrity, discretion, and ability to work collaboratively with multidisciplinary teams. Full Time FTE: 1.000000 Status: Onsite

A healthcare technology company is seeking a Senior Product Marketing Manager to drive market differentiation and growth. This role involves executing go-to-market strategies, enhancing product messaging, and enabling sales teams for optimal performance. The ideal candidate has over 8 years in product marketing, especially within healthcare or B2B SaaS. A strong narrative and cross-functional collaboration with teams is essential. Compensation ranges from $144,000 to $175,000 annually, reflecting experience and qualifications. #J-18808-Ljbffr