District Manager
Detroit, MI jobs
Annual Compensation Pay Range: $93,000 - $109,000
We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!
As a District Manager, you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we're looking for! We are Public Storage, established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!
Job Description
Lead, Manage and Develop People, Brand Ambassador & Operational Excellence
Lead an Engaged Team:
Recruit, motivate and retain a dedicated team of customer facing customer front line employees
Drive your team with effective communication and provide coaching on customer service and sales strategies
Brand Ambassador & Operational Excellence:
Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
Conduct monthly property audits and ensure operational standards and safety compliance are met.
Deliver Outstanding Customer Service:
Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
Address customer inquiries and concerns promptly in a professional manner
Grow and Maintain a Robust Business:
Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
Communicate effectively with customers, colleagues and team-members
BENEFITS:
$109,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
Second year bonus potential increase to $20,000 performance-based bonus
Participation in company stock program that includes dividends paid quarterly
Internal promotional and career opportunities throughout the United States
Extensive training and coaching plans - we want you to succeed!
Comprehensive group healthcare programs
401(k) with generous employer match
Paid time off
Monday thru Friday work schedule
Qualifications
Qualifications & Expectations
Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities
Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
Proven track record of top tier performance
Experience managing operational audits and payroll budgets
Exceptional communication and time management skills
Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
Passion for sales and customer service excellence
Bachelor's Degree preferred
Weekend availability by telephone
5 work Saturday's per year required during peak season
Additional Information
All your information will be kept confidential according to EEO guidelines.
The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.
REFDMR0079
District Manager
Detroit, MI jobs
** **Annual Compensation Pay Range: $93,000 - $109,000** **We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!**
As a **District Manager** , you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. **If this is you, you are the leader we're looking for!** We are **Public Storage** , established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!
**Job Description**
**Lead, Manage and Develop People, Brand Ambassador & Operational Excellence**
**Lead an Engaged Team:**
+ Recruit, motivate and retain a dedicated team of customer facing customer front line employees
+ Drive your team with effective communication and provide coaching on customer service and sales strategies
**Brand Ambassador & Operational Excellence:**
+ Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
+ Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
+ Conduct monthly property audits and ensure operational standards and safety compliance are met.
**Deliver Outstanding Customer Service:**
+ Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
+ Address customer inquiries and concerns promptly in a professional manner
**Grow and Maintain a Robust Business** :
+ Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
+ Communicate effectively with customers, colleagues and team-members
**BENEFITS:**
+ $109,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
+ Second year bonus potential increase to $20,000 performance-based bonus
+ Participation in company stock program that includes dividends paid quarterly
+ Internal promotional and career opportunities throughout the United States
+ Extensive training and coaching plans - we want you to succeed!
+ Comprehensive group healthcare programs
+ 401(k) with generous employer match
+ Paid time off
+ Monday thru Friday work schedule
**Qualifications**
**Qualifications & Expectations**
+ Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities
+ Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
+ Proven track record of top tier performance
+ Experience managing operational audits and payroll budgets
+ Exceptional communication and time management skills
+ Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
+ Passion for sales and customer service excellence
+ Bachelor's Degree preferred
+ Weekend availability by telephone
+ 5 work Saturday's per year required during peak season
**Additional Information**
+ All your information will be kept confidential according to EEO guidelines.
+ The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.
REFDMR0079
We are united under one common goal - creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.
District Manager
Detroit, MI jobs
Lead, Manage and Develop People, Brand Ambassador & Operational Excellence Lead an Engaged Team: * Recruit, motivate and retain a dedicated team of customer facing customer front line employees * Drive your team with effective communication and provide coaching on customer service and sales strategies
Brand Ambassador & Operational Excellence:
* Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
* Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
* Conduct monthly property audits and ensure operational standards and safety compliance are met.
Deliver Outstanding Customer Service:
* Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
* Address customer inquiries and concerns promptly in a professional manner
Grow and Maintain a Robust Business:
* Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
* Communicate effectively with customers, colleagues and team-members
BENEFITS:
* $109,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
* Second year bonus potential increase to $20,000 performance-based bonus
* Participation in company stock program that includes dividends paid quarterly
* Internal promotional and career opportunities throughout the United States
* Extensive training and coaching plans - we want you to succeed!
* Comprehensive group healthcare programs
* 401(k) with generous employer match
* Paid time off
* Monday thru Friday work schedule
District Manager
Detroit, MI jobs
Annual Compensation Pay Range: $93,000 - $109,000
We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!
As a District Manager, you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we're looking for! We are Public Storage, established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!
Job Description
Lead, Manage and Develop People, Brand Ambassador & Operational Excellence
Lead an Engaged Team:
Recruit, motivate and retain a dedicated team of customer facing customer front line employees
Drive your team with effective communication and provide coaching on customer service and sales strategies
Brand Ambassador & Operational Excellence:
Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
Conduct monthly property audits and ensure operational standards and safety compliance are met.
Deliver Outstanding Customer Service:
Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
Address customer inquiries and concerns promptly in a professional manner
Grow and Maintain a Robust Business:
Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
Communicate effectively with customers, colleagues and team-members
BENEFITS:
$109,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
Second year bonus potential increase to $20,000 performance-based bonus
Participation in company stock program that includes dividends paid quarterly
Internal promotional and career opportunities throughout the United States
Extensive training and coaching plans - we want you to succeed!
Comprehensive group healthcare programs
401(k) with generous employer match
Paid time off
Monday thru Friday work schedule
Qualifications
Qualifications & Expectations
Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities
Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
Proven track record of top tier performance
Experience managing operational audits and payroll budgets
Exceptional communication and time management skills
Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
Passion for sales and customer service excellence
Bachelor's Degree preferred
Weekend availability by telephone
5 work Saturday's per year required during peak season
Additional Information
All your information will be kept confidential according to EEO guidelines.
The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.
REFDMR0079
District Manager
Troy, MI jobs
Job Description
District Manager - Troy, MI
Dietz Property Group is looking to hire a full-time District Manager to help lead and operate one of our multifamily portfolios.
earns a competitive base wage, plus bonuses.
We offer a competitive base wage, and a great benefits package including: Medical/Dental/Vision, Heath (HSA) and Flexible (FSA) Spending Accounts, Disability and Life Insurance, 401k (with Company match), and generous paid time off program including Paid Sick Leave, 12 Paid Holidays, Charitable Time Off, Paid Jury Duty, Bereavement Leave, and more!
OVERVIEW:
The District Manager ("DM") is a mid-level leadership role designed to provide support and oversight across a focused portfolio of 3-5 properties. They serve as the primary point of contact and operational leader for the Community Directors assigned to their portfolio. Portfolio size may vary based on the stage of operations, property location, or client expectations. The District Manager reports directly to a Regional Manager and plays a key role in operational performance, team development, and issue resolution.
KEY RESPONSIBILITIES include but are not limited to the following:
Act as a liaison between assigned Community Directors and the Regional Manager
Provide ongoing coaching and development support to Community Directors
Monitor site operations and ensure alignment with company processes and expectations
Conduct regular property visits to assess operational health and follow through on required actions
Monitor and provide feedback on leasing, marketing efforts, maintenance, and financial performance
Assist with staffing and personnel matters including hiring, onboarding, and performance conversations
Partner with Facilities and other support teams to ensure asset standards are upheld
Communicate proactively with the Regional Manager regarding risks, concerns, and wins
Help guide Community Directors in managing CapEx projects, vendor relationships, and budgeting
Strong leadership presence and the ability to develop others
Proactive communicator and effective problem-solver
Comfortable with performance metrics, financial reports, and operational KPIs
REQUIREMENTS:
• A commitment to the Company's Core Values
• Minimum 3 years in a Community Director or equivalent role
• Experience supporting or managing multiple properties preferred
• Strong understanding of multifamily operations
• Proficient in Microsoft Office and multifamily platforms such as Yardi, RealPage, Knock, etc.
• Valid driver's license and ability to travel to assigned properties
• Flexibility in schedule to meet the needs of the portfolio
CORE VALUES:
The Right Thing. The Right Way.
Do what you say you are going to do.
Say and listen to what needs to be said.
Entrepreneurial.
Care.
WORK SCHEDULE
This is a full-time District Manager position for which the hours vary depending on the portfolio needs but mostly is an M-F 9 to 6. It will also require overnight/early travel, up to 50%.
READY TO JOIN OUR RESIDENTIAL PROPERTY MANAGEMENT TEAM?
Interested? Please apply today! Dietz Property Group is an Equal Opportunity Employer
Job Posted by ApplicantPro
General Manager
Dundee, MI jobs
The general manager of a hotel property is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management , expense management, team building, and employee development. This position requires a flexible and dynamic problem solver with exceptional leadership abilities who can empower their staff to deliver superior customer service to hotel guests, associates, and visitors. They act as brand ambassadors, providing leadership and strategic direction to all departments of the hotel.
Auto-ApplyGeneral Manager
Dundee, MI jobs
Job Description
The general manager of a hotel property is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management , expense management, team building, and employee development. This position requires a flexible and dynamic problem solver with exceptional leadership abilities who can empower their staff to deliver superior customer service to hotel guests, associates, and visitors. They act as brand ambassadors, providing leadership and strategic direction to all departments of the hotel.
Associate Community Manager - Saga Ann Arbor
Ann Arbor, MI jobs
The Associate Community Manager is responsible for effectively marketing the community and ensuring the leasing targets are achieved. The Associate Community Manager places our prospects' and residents' needs, requests, and follow-up as a top priority. The Associate Community Manager should always maintain a level of professionalism and courtesy.
Reports to: Community Manager
Direct Reports: None
Responsibilities:
The duties listed below are an outline of the Associate Community Manager's responsibilities and should not be considered an all-inclusive list. As the needs of the community change, these duties may be modified as needed.
Leasing & Marketing
Prepare marketing plans and develop new strategies and programs designed to meet occupancy goals
Prepare/monitor daily and weekly leasing reports in order to make pricing recommendations to ensure optimal rent growth
Ensure leasing staff complies with corporate procedures and government laws on Fair Housing
Ensure all data is accurately entered in Entrata, resulting in quality follow-up
Project a favorable image of the community to achieve property objectives and public recognition
Generate and track traffic of prospective residents by utilizing effective marketing techniques
Conduct/oversee all tasks necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining the model and traffic follow up
Complete and submit required materials in a timely manner such as market surveys, marketing calendars, guest cards, and service requests
Ensure all social media channels are updated regularly to promote the property
Oversee renewal kick-off, including planning and executing events and implementing Community Ambassador zone walks
General Administration
Ensure confidentiality of client, resident, and company information
Attend and contribute to all staff meetings and any special or emergency meetings
Understand and adhere to the Landmark Properties policies and procedures
Maintain a clean and professional work environment
Report time and attendance
Understand the lease document and all related addendums and be able to clearly communicate to residents, prospective residents, and parents all relative information
Participate in all move-in and move-out related activities
Manage time efficiently and effectively
Assist in corporate projects as requested
Financial Management
Maximizes revenue and occupancy
Operates marketing activities within the confines of the marketing budget, deviating only with prior approval
Personnel
Ensure Landmark LEASE protocols are being practiced by all staff members
Train leasing staff on how to market on campus and locations that students frequent
Be familiar with and train the leasing staff on how to review and explain the lease document and all related addendums
Customer Service
Understand the needs and expectations of residents, prospective residents, clients, and vendors and exceed their expectations
Maintain active and effective communication with residents, parents, and university personnel
Create and distribute the monthly newsletter and resident communications
Direct roommate mediation and resolution of resident conflicts by encouraging the respect for and appreciation of individual differences
Participate in resident retention programs
Facilities
Assist the Community Manger in creating and implementing a successful turn plan
Regularly walk the property to identify and address maintenance issues
Assist the Community Manager and maintenance team in quarterly inspections of each unit to identify and address maintenance issues
Risk Control
Understand, communicate, and enforce community safety, emergency, and fire evacuation policies and procedures, providing emergency response and referral services and resources
Document and address behaviors of residents that violate the law or the community lease agreement
Identify and report safety and security risks to the Community Manager
In the absence of the Community Manager, prepare and submit incident reports
Assist the Community Manager in handling emergency situations in conjunction with the corporate team
Work Environment & Physical Demands
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The employee may infrequently drive a vehicle (intrastate and interstate travel) or be subject to air travel for purposes of Company business.
#LI-TM1
Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplySenior Sales Lead
Lansing, MI jobs
At Crowne Plaza we are looking for a self-starter with the initiative to identify opportunities and act on them without constant direction. Individuals in this role should be outgoing and personable with a natural ability to connect and build relationships. The primary responsibility is to drive revenue results for the hotel. To capture fair market share of business demand in the Greater Lansing region.
Duties and Responsibilities
Responsible for learning IHG Way of Sales, brand standards and strategies.
Drive customer loyalty in order to grow share of the account by delivering service excellence.
Knowledge of and experience in hotel group sales. To include prospecting, conducting site tours, sales calls, sales blitzes, networking events, win-win negotiations, competitive analysis, and be able to close business to drive profitability of the hotel.
Effectively lead, motivate and support a sales team in all the above disciplines.
Achieve market share or greater per monthly STR Report.
Responsible for preparation and achievement of annual sales revenue and expense plan.
Produce monthly sales forecast and reporting to allow operations to effectively plan for business levels.
Collaborate with Reservations and Revenue Manager to achieve maximum performance with sell out opportunities.
Train sales associates to ensure they are knowledgeable and current in all IHG Trainings, Sales Tools, and Marketing programs.
Responsible for performance of sales team members by regular coaching, feedback and monitoring of weekly reports.
Be a brand ambassador; act as a representative of the brand and provide clients/ guests with relevant information to enhance their experience.
Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business including room and food & beverage sales.
Identify challenges that may reduce the effectiveness of sales activities. Make necessary adjustments and corrections.
Coordinate ongoing research of the travel industry to detect market trends. Make recommendations to improve potential from various markets.
Perform other duties as assigned. Expected to serve as Person in Charge at the Hotel.
Benefits and Discounts provided to full-time company employees:
Medical/Dental/Vision Insurance
Vacation time
Vacation Enhancement
Personal Day
Paid Holidays
Funeral/Bereavement Leave
Pet Bereavement
Footwear Reimbursement Policy
$20,000 Life Insurance Policy
Holiday Bonus
Sick time
Travel Benefits at IHG Hotels & Resorts Worldwide
Friends and Family Rate at the Crowne Plaza Lansing
Retirement Plan with company match
Specific job knowledge, skills, and abilities:
Ability to communicate, in both oral and written formats, in a polite, clear, concise, and accurate way.
Strong understanding of revenue management principles.
Strong understanding of safety and health code standards.
Proficient in Microsoft Office and sales and booking platforms; preferably Delphi and Opera.
Problem solving, reasoning, motivating, and training abilities are essential.
Ability to work a flexible schedule including nights, weekends, and/or holidays.
Ability to engage with guests and colleagues to foster positive interactions and build strong relationships.
Physical demands:
Constantly operate a computer or other office productivity machinery, such as a calculator, copy machine, or computer printer.
Ability to demonstrate well-paced mobility for up to 8 hours in length occasionally.
Ability to position self to operate office equipment frequently.
Ability to transport or lift items weighing up to 35 pounds occasionally.
Ability to perform repetitive motions occasionally.
Requirements
Hospitality or Business-related degree required. 3+ years of Hotel Sales required; full-service experience preferred. Leadership experience required. Must speak local language(s).
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.
Upon employment, all associates are required to fully comply with Crowne Plaza Lansing rules and regulations for the safe and effective operations of the Hotel's facilities. Associates who violate Hotel rules and regulations will be subject to disciplinary action, up to and including, separation from employment.
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to review the job or to require that other or different tasks be performed as assigned.
All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This position description in no way states or implies that these are the only duties which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within the guidance and compliance with Federal and State laws). Continued employment remains on an “at-will” basis.
Senior Sales Lead
Lansing, MI jobs
Job DescriptionDescription:
At Crowne Plaza we are looking for a self-starter with the initiative to identify opportunities and act on them without constant direction. Individuals in this role should be outgoing and personable with a natural ability to connect and build relationships. The primary responsibility is to drive revenue results for the hotel. To capture fair market share of business demand in the Greater Lansing region.
Duties and Responsibilities
Responsible for learning IHG Way of Sales, brand standards and strategies.
Drive customer loyalty in order to grow share of the account by delivering service excellence.
Knowledge of and experience in hotel group sales. To include prospecting, conducting site tours, sales calls, sales blitzes, networking events, win-win negotiations, competitive analysis, and be able to close business to drive profitability of the hotel.
Effectively lead, motivate and support a sales team in all the above disciplines.
Achieve market share or greater per monthly STR Report.
Responsible for preparation and achievement of annual sales revenue and expense plan.
Produce monthly sales forecast and reporting to allow operations to effectively plan for business levels.
Collaborate with Reservations and Revenue Manager to achieve maximum performance with sell out opportunities.
Train sales associates to ensure they are knowledgeable and current in all IHG Trainings, Sales Tools, and Marketing programs.
Responsible for performance of sales team members by regular coaching, feedback and monitoring of weekly reports.
Be a brand ambassador; act as a representative of the brand and provide clients/ guests with relevant information to enhance their experience.
Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business including room and food & beverage sales.
Identify challenges that may reduce the effectiveness of sales activities. Make necessary adjustments and corrections.
Coordinate ongoing research of the travel industry to detect market trends. Make recommendations to improve potential from various markets.
Perform other duties as assigned. Expected to serve as Person in Charge at the Hotel.
Benefits and Discounts provided to full-time company employees:
Medical/Dental/Vision Insurance
Vacation time
Vacation Enhancement
Personal Day
Paid Holidays
Funeral/Bereavement Leave
Pet Bereavement
Footwear Reimbursement Policy
$20,000 Life Insurance Policy
Holiday Bonus
Sick time
Travel Benefits at IHG Hotels & Resorts Worldwide
Friends and Family Rate at the Crowne Plaza Lansing
Retirement Plan with company match
Specific job knowledge, skills, and abilities:
Ability to communicate, in both oral and written formats, in a polite, clear, concise, and accurate way.
Strong understanding of revenue management principles.
Strong understanding of safety and health code standards.
Proficient in Microsoft Office and sales and booking platforms; preferably Delphi and Opera.
Problem solving, reasoning, motivating, and training abilities are essential.
Ability to work a flexible schedule including nights, weekends, and/or holidays.
Ability to engage with guests and colleagues to foster positive interactions and build strong relationships.
Physical demands:
Constantly operate a computer or other office productivity machinery, such as a calculator, copy machine, or computer printer.
Ability to demonstrate well-paced mobility for up to 8 hours in length occasionally.
Ability to position self to operate office equipment frequently.
Ability to transport or lift items weighing up to 35 pounds occasionally.
Ability to perform repetitive motions occasionally.
Requirements:
Hospitality or Business-related degree required. 3+ years of Hotel Sales required; full-service experience preferred. Leadership experience required. Must speak local language(s).
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.
Upon employment, all associates are required to fully comply with Crowne Plaza Lansing rules and regulations for the safe and effective operations of the Hotel's facilities. Associates who violate Hotel rules and regulations will be subject to disciplinary action, up to and including, separation from employment.
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to review the job or to require that other or different tasks be performed as assigned.
All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This position description in no way states or implies that these are the only duties which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within the guidance and compliance with Federal and State laws). Continued employment remains on an “at-will” basis.
General Manager
West Bloomfield, MI jobs
Community Manager | The Apex Apartments Curate the Lifestyle. Lead the Lease-Up. Elevate the Experience. The Apex Apartments is not just a place to reside; it is a destination. We are seeking a Community Manager who possesses high energy as well as great multi-tasking, communication, strong customer service and interpersonal skills.
If you have 2 or more years of Residential Property Management experience or Hotel Management experience and understand that true luxury lies in the details, this is your stage. We are looking for a leader to champion the asset and provide great customer service, creating a culture where service is not just a task, but an identity. You will drive an exciting lease-up for a development featuring the fullest array of amenities in the market, ensuring The Apex becomes the benchmark for luxury living.
* --
Your Mission: The Community Manager of The Apex
In this role, you are the "CEO" of the asset. You will blend sales, operations, and finance to drive performance while serving as the primary role model for our service culture.
You will be the cultural leader of the community, setting the tone for hospitality and building a strong, service-focused team. You will hire great people, coach them, and make sure the property consistently delivers an exceptional experience. You will also track key service and performance metrics to ensure we're meeting our standards.
You will lead the lease-up of a premier product. This includes driving an energetic leasing strategy, understanding the competitive market, helping set pricing, and creating marketing plans that attract and convert high-quality residents.
You will shape the entire resident experience building real connections, resolving issues quickly, and keeping the property immaculate. Every interaction and every space should reflect a best-in-class community.
You will also be responsible for the financial and operational performance of the asset. This includes managing budgets, preparing clear reports, overseeing maintenance, and executing capital expenditures projects to protect long-term value.
* --
What You Bring to the Table
* Experience: A minimum of 2-3 years of residential property management experience is required. Experience with lease-ups is highly preferred.
* Leadership: You promote a collaborative environment by being a positive example, helping others, and communicating effectively to achieve collective goals.
* Tech Proficiency: You are highly proficient in Microsoft Office and Yardi.
* Polish: You maintain a professional demeanor and are an influential communicator with the charisma to close leases and the clarity to lead a team.
* Organization: You have the multitasking skills to coordinate teams, contractors, and residents, ensuring nothing is missed.
* Essentials: A valid driver's license is required.
Detailed Duties and Responsibilities:
* Demonstrates critical-thinking by understanding the needs of the residents, employees and owner; and ensures decision-making is in the best interest of all stakeholders.
* Prioritizes the importance of resident satisfaction by ensuring timely completion and follow-up of service requests, building relationships, creating activities and communication channels, escalating resident concerns, ensuring emergency and safety programs are in place, correcting unsafe conditions and leading resident retention programs.
* Leads a high-performing team through effective recruitment, coaching, mentoring and development efforts, regularly conducts staff meetings and holds one-on-one conversations to solicit feedback from the team; and displays integrity by ensuring processes, procedures and practices affecting the team are completed in a timely manner.
* Demonstrates sound financial acumen and reporting by developing and adhering to budgets, directs collection of monthly assessments, payments of incurred operation expenses, prepares and interprets monthly financial statements, ensures that invoices are submitted per policy; and participates in accounts receivable issues.
* Partners with the Service Manager to schedule and oversee contract service work-product and professionalism, ensures execution of projects by providing timely direction and communication to vendors/contractors.
* Maintains accurate records of community transactions such as, rent rolls, delinquency reports and move in/outs; confirms all rents and late fees, check charges are collected, posted and deposited; frequently maintains resident files and accuracy of administrative paperwork.
* Utilizes marketing strategies to secure prospective residents, observes and coaches Sales team on effective leasing techniques, educates Sale team about market competition, monitors traffic logs, conversion ratios, renewal information, marketing data for up-to-date and accurate information.
* Assures quality and quantity of market ready apartments, personally confirms models and market ready apartments, and communicates service-related needs to maintenance before apartments are shown.
* Adheres to established policies related to the Fair Housing Act; compliant with all company, local, state, and federal safety regulations and confirms all parties adhere to health and safety standards to promote a healthy and safe work environment
Are you ready to reach The Apex? If you are a high-energy professional ready to define the standard of luxury living, we invite you to apply.
Operations Manager
Mount Clemens, MI jobs
Job Description
As a Team Leader, you'll play a critical role in the recruitment, retention, and success of our agents. This position is an opportunity to build a thriving business while shaping the careers of real estate professionals in our group!
Who We're Looking For
We are looking for a high achiever with a proven track record of leadership in the real estate industry. This person is an influential communicator, a problem-solver, a motivated, as well as a strategic business consultant. Must be assertive, results-driven, and operate with urgency.
A natural connector with exceptional communication skills.
A business consultant who can guide agents toward greater productivity and time management.
A strategic recruiter with an understanding of market trends and talent acquisition.
A proactive leader who embraces accountability and team development
Comfortable with overseeing a group of agents, ensuring they work efficiently towards achieving organizational goals.
Someone who can help develop the agent's strengths and improve their weaknesses.
Team leaders should lead by example. A team leader with integrity is more likely to be trusted by their team members and will often be more respected and appreciated.
Displaying confidence that the team can successfully manage a project can help instill confidence in team members.
The ability to identify and resolve problems that arise within the team, ensuring smooth operations.
Team leaders offer direction, mentoring, and support to team members, helping them navigate challenges and achieve their goals.
Team Leaders track team progress, identify areas for improvement, and provide feedback to team members.
Active recruiting. This means seeking out potential agents and nurturing those relationships over time.
Why Join KW?
At Keller Williams, we believe in building businesses, empowering agents, and fostering growth.
As a Team Leader, you will have the opportunity to:
Impact Lives - Shape the careers of real estate professionals and help them achieve their highest potential.
Build a Thriving Business - Lead a high-performance market center with unlimited growth opportunities.
Upside Earning Potential - Compensation is performance-based, allowing you to earn based on results.
World-Class Training Support - Access Keller Williams' industry-leading coaching, technology, and business development tools.
A Collaborative, Growth-Oriented Culture - Join a passionate and supportive leadership team focused on success.
This is your chance to transform lives, build a powerful business, and make a lasting impact in the real estate industry.
Multiple Locations - Located in both Mt. Clemens and Detroit, Michigan.
Compensation:
$48,000 - $55,000 yearly
Responsibilities:
Develop and implement operational policies and procedures to improve efficiency and effectiveness.
Analyze financial data and create reports for management to support the decision-making process.
Oversee day-to-day operations to ensure all activities are in line with company objectives.
Lead and motivate a team of employees to achieve operational goals and targets.
Collaborate with different departments to streamline processes and improve overall workflow and business performance.
Recruit and Retain Top Agents - Actively build and execute strategies to attract and retain top-producing and emerging agents through direct outreach and relationship-building.
Consult with the Top 20% of Agents - Provide business coaching, market insights, and productivity strategies to help our highest-performing agents scale their businesses.
Lead and Drive Training Development - Implement a comprehensive training calendar tailored to agent needs, ensuring continuous growth and mastery of Keller Williams' technology and strategies.
Financial Business Planning - Monitor profitability, market share, and business performance, helping agents and leadership make informed decisions.
Lead with Vision - Cultivate a positive, growth-oriented culture that encourages collaboration, learning, and success.
Review contracts, agreements, and other legal documents.
Ability to build and maintain relationships with clients and industry professionals.
Network and build relationships with clients, industry professionals, and partners.
Lead, supervise, and motivate a team of real estate agents
Staying up-to-date on market trends.
Building strong relationships with other real estate professionals and industry partners.
Compliance & Legal - Ensuring that all team activities are in compliance with relevant laws and regulations.
Continuing Education - Staying up-to-date on industry trends, new technologies, and legal requirements.
Qualifications:
Real Estate License required.
Excellent problem-solving skills.
US Work Authorization.
Proven leadership, management, and team-building skills.
Goal-setting, planning, and accountability expertise.
Experience in recruiting and/or business development.
2-3 years of real estate sales experience.
Mastery of Keller Williams' core agent curriculum and technology (or willingness to learn).
Proficiency in relevant software and tools (e.g., CRM, MS Office)
Recruiting and networking abilities.
Coaching and mentoring skills.
About Company
We are a top-rated team located in Mt. Clemens and Detroit, MI. We are the #1 Real Estate team in the nation for actual homes sold - KW!
Residential Homes: Buyers' and Sellers' Agents
Commercial Properties: Buyers' and Sellers' Agents
Property Acquisition and Liquidation
Property Management and City Rental Certifications
Military Relocation Professional Certified
General Manager Dundee MI
Dundee, MI jobs
Description of the Role:
The General Manager at Quality Inn - Dundee, MI will be responsible for overseeing all aspects of hotel operations and ensuring the highest level of guest satisfaction. This role requires a highly organized and detail-oriented individual who can effectively lead a team.
Responsibilities:
Manage and oversee all daily operations of the hotel, including front desk, housekeeping, maintenance, and food and beverage departments
Develop and implement strategies to increase revenue and minimize costs
Ensure all guest rooms and public areas are maintained and cleaned to the highest standards
Train and motivate team members to provide exceptional customer service
Develop and maintain relationships with key stakeholders, including vendors, suppliers, and local organizations
Monitor and analyze key performance indicators to identify areas for improvement and implement appropriate action plans
Handle and resolve guest complaints and issues in a timely and professional manner
Requirements:
Previous experience in a similar role within the hospitality industry
Strong leadership and management skills
Excellent communication and interpersonal skills
Proven ability to develop and maintain positive relationships with team members and guests
Knowledge of hotel operations and industry trends
Ability to work in a fast-paced and high-pressure environment
Flexibility to work weekends, holidays, and nights as required
Bachelor's degree in hospitality management or a related field (preferred)
Benefits:
Competitive compensation: $45,000 - $55,000 per year plus bonus incentives
Medical, dental, and vision insurance
Paid vacation
Employee discounts
Opportunities for growth and advancement
About the Company:
Join a well-established hotel located in Dundee, Michigan. We pride ourselves on providing excellent guest service and creating a comfortable and welcoming environment. Our team is dedicated to delivering exceptional hospitality experiences and ensuring guest satisfaction.
EEOC:
Our company is an Equal Employment Opportunity employer whereas employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, pregnancy, age, national origin, disability, genetic information, or any other protected characteristic as established by law.
Auto-ApplyAssistant Manager- Carriage Place Apartments- Pontiac, MI
Pontiac, MI jobs
KMG Prestige is seeking an Assistant Community Manager in Pontiac, MI who is goal-oriented, enjoys new challenges, and has a passion for property management. The ideal candidate will strive to create happy residents through providing superior customer service and maintaining a positive attitude. Assistant Community Managers are responsible for assisting in the overall operations of the apartment community, rent collection, marketing vacant units, and various administrative duties.
What we are looking for:
Previous experience in property management
Demonstrated leadership ability
Marketing and closing skills
Excellent organizational skills
Working knowledge of Microsoft Word and Excel
Ability to obtain Real Estate Salesperson License (paid for by the company)
What we offer:
Medical
Dental
Vision
Flexible Spending Account
Telemedicine
401k (with employer match)
Paid Time Off
Parental Leave
Tuition Reimbursement
Life & Disability Insurance
Pet Insurance
Employee Assistance Program
Employee Referral Program
Annual Merit Reviews
Why KMG Prestige?
KMG Prestige is a premier property management company whose mission statement
“Do the Right Thing”
isn't just words - it's who we are. We have been rated as a top 100 workplace by the Detroit Free Press for the last five years because we celebrate the uniqueness that each individual brings to our team. We are committed to growing a high functioning and talented team by integrating inclusion and engagement strategies into all recruiting, hiring, advancement, and retention practices.
If you are excited to join a team that is striving to become the
best, most respected property management company in the industry
, apply today!
KMG Prestige is an Equal Opportunity Employer who is passionate about being a diverse and inclusive organization. Please contact us should you require accommodations in the application process.
Assistant Manager (Part Time) - Little Village- Gaylord, MI
Gaylord, MI jobs
KMG Prestige is seeking an Assistant Community Manager in Gaylord, MI who is goal-oriented, enjoys new challenges, and has a passion for property management. The ideal candidate will strive to create happy residents through providing superior customer service and maintaining a positive attitude. Assistant Community Managers are responsible for assisting in the overall operations of the apartment community, rent collection, marketing vacant units, and various administrative duties.
What we are looking for:
Previous experience in property management
Demonstrated leadership ability
Marketing and closing skills
Excellent organizational skills
Working knowledge of Microsoft Word and Excel
Ability to obtain Real Estate Salesperson License (paid for by the company)
What we offer:
Dental
Vision
401k (with employer match)
Paid Time Off
Parental Leave
Tuition Reimbursement
Pet Insurance
Employee Assistance Program
Employee Referral Program
Annual Merit Reviews
Why KMG Prestige?
KMG Prestige is a premier property management company whose mission statement
“Do the Right Thing”
isn't just words - it's who we are. We have been rated as a top 100 workplace by the Detroit Free Press for the last five years because we celebrate the uniqueness that each individual brings to our team. We are committed to growing a high functioning and talented team by integrating inclusion and engagement strategies into all recruiting, hiring, advancement, and retention practices.
If you are excited to join a team that is striving to become the
best, most respected property management company in the industry
, apply today!
KMG Prestige is an Equal Opportunity Employer who is passionate about being a diverse and inclusive organization. Please contact us should you require accommodations in the application process.
Assistant Manager- East Lansing, MI
East Lansing, MI jobs
KMG Prestige is seeking an Assistant Community Manager in East Lansing, MI who is goal-oriented, enjoys new challenges, and has a passion for property management. The ideal candidate will strive to create happy residents through providing superior customer service and maintaining a positive attitude. Assistant Community Managers are responsible for assisting in the overall operations of the apartment community, rent collection, marketing vacant units, and various administrative duties.
What we are looking for:
Previous experience in property management
HUD experience
Demonstrated leadership ability
Marketing and closing skills
Excellent organizational skills
Working knowledge of Microsoft Word and Excel
Ability to obtain Real Estate Salesperson License (paid for by the company)
What we offer:
Medical
Dental
Vision
Flexible Spending Account
Telemedicine
401k (with employer match)
Paid Time Off
Parental Leave
Tuition Reimbursement
Life & Disability Insurance
Pet Insurance
Employee Assistance Program
Employee Referral Program
Annual Merit Reviews
Why KMG Prestige?
KMG Prestige is a premier property management company whose mission statement
“Do the Right Thing”
isn't just words - it's who we are. We have been rated as a top 100 workplace by the Detroit Free Press for the last five years because we celebrate the uniqueness that each individual brings to our team. We are committed to growing a high functioning and talented team by integrating inclusion and engagement strategies into all recruiting, hiring, advancement, and retention practices.
If you are excited to join a team that is striving to become the
best, most respected property management company in the industry
, apply today!
KMG Prestige is an Equal Opportunity Employer who is passionate about being a diverse and inclusive organization. Please contact us should you require accommodations in the application process.
Assistant Manager- Springview Tower- Battle Creek, MI
Battle Creek, MI jobs
KMG Prestige is seeking an Assistant Community Manager in Battle Creek, MI at Springview Tower who is goal-oriented, enjoys new challenges, and has a passion for property management. The ideal candidate will strive to create happy residents through providing superior customer service and maintaining a positive attitude. Assistant Community Managers are responsible for assisting in the overall operations of the apartment community, rent collection, marketing vacant units, and various administrative duties.
What we are looking for:
Previous experience in property management (Tax Credit)
Demonstrated leadership ability
Marketing and closing skills
Excellent organizational skills
Working knowledge of Microsoft Word and Excel
Ability to obtain Real Estate Salesperson License (paid for by the company)
What we offer:
Medical
Dental
Vision
Flexible Spending Account
Telemedicine
401k (with employer match)
Paid Time Off
Parental Leave
Tuition Reimbursement
Life & Disability Insurance
Pet Insurance
Employee Assistance Program
Employee Referral Program
Annual Merit Reviews
Why KMG Prestige?
KMG Prestige is a premier property management company whose mission statement
“Do the Right Thing”
isn't just words - it's who we are. We have been rated as a top 100 workplace by the Detroit Free Press for the last five years because we celebrate the uniqueness that each individual brings to our team. We are committed to growing a high functioning and talented team by integrating inclusion and engagement strategies into all recruiting, hiring, advancement, and retention practices.
If you are excited to join a team that is striving to become the
best, most respected property management company in the industry
, apply today!
KMG Prestige is an Equal Opportunity Employer who is passionate about being a diverse and inclusive organization. Please contact us should you require accommodations in the application process.
{"title":"Assistant Store Manager - Urgently Hiring!","city":"Warren","state":"MI"}
Warren, MI jobs
SmartStop Self Storage, a publicly traded company, is one of the largest self-storage operators in North America. Headquartered in Ladera Ranch, California, we operate more than 200 properties across 23 U.S. states, the District of Columbia, and four provinces in Canada.
Our fully integrated team of more than 600 self-storage professionals is committed to delivering an exceptional customer experience, a commitment recognized by multiple industry honors, including Newsweeks Best Customer Service among Storage Center companies for three consecutive years (20212023) and Reputations 800 Award (2023). We are equally proud to have been named a Top Workplace in Orange County in both 2022 and 2023; an award based solely on feedback from our employees about our culture, values, and leadership.
Assistant Store Manager (Store 6026, Warren, Michigan)
Job Summary - NO NIGHTS!
The right candidate pays attention to details, stays organized, and delights in finding great solutions to problems. This position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants.
Hours of Operation: Mon - Fri 9:30am to 6:00pm; Sat 9:00am - 4:00pm; Sun 10:00am - 2:00pm
Starting at $16.50/hour + Bonus
Assistant Store Manager Essential Job Functions and Responsibilities
* Rental of storage units
* Preparing rental agreements
* Handling financial transactions and banking activities
* Maintaining a working knowledge of all products and services
* Maintaining general curb appeal
* Must have reliable transportation, a valid Drivers License, and current auto insurance and be willing to cover other locations as needed.
* The position requires a background check
* Other duties as assigned by the Company
Benefits
* Monthly Bonus Incentive Plan
* Health insurance, including medical, dental, and vision
* No Evening Hours
* Paid Time Off
* 401(k) matching
* Life Insurance | Disability Insurance
* Employee assistance program
Discounts
* Health & Fitness Partnerships
* Legal
* Entertainment
* Computers & Electronics
Diversity
SmartStop Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.
Lead Together! Think Outside the Box!
A company that embraces CHANGE while enhancing EVERYONES journey.
Assistant Manager - Grandview Apts
Grand Rapids, MI jobs
Key Contributions:
Below is a list of general job responsibilities:
Perform special projects and tasks as assigned
Pleasantly greet and assist residents at the front desk including incoming phone calls and walk-ins
Assist prospective and/or current residents with resident application questions and log them into appropriate tracking systems
Assist resident with work orders by entering their work order and/or service requests into appropriate tracking systems
Assist the Community Manager with the transfer of residents during the community rehabilitation project
Other duties as assigned by the Community Manager
Essential Mental Alertness Requirements:
Work in a constant state of alertness and safe manner
Ability to perform tasks involving high levels of cognitive function and judgment
Not mentally or physically impaired from any cause that can adversely affect ability to safely and competently perform the duties of the position
Ability to take prompt and appropriate response to operating conditions
Ability to work in an unfatigued state
Ability to accurately gauge lengths of time and distance
Ability to quickly store and recall instructions in one's short-term memory
Ability to concentrate
Ability to cope with sudden changes in surrounding and/or emergency situations and/or alarms
Demonstrated caring, committed and concerned attitude about safety
Position Requirements:
Education: High school diploma or GED required. Higher education preferred.
Experience: 2-3 year of customer service or related experience
Physical & Cognitive: Ability to lift, push and pull up to 40 pounds.
If job includes or may include driving for company business:
Driver must have a valid driver's license and acceptable motor vehicle record with company insurance carrier
Driver must have reliable means of transportation
Driver must have the ability to be insurable at standard rates for driving.
Driver must provide proof of personal auto liability insurance when using vehicles for company business
To be hired, candidates will be required to successfully complete a background investigation and a drug screen.
Shift Supervisor
Detroit, MI jobs
Grow With Us!
Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.
What we will offer you:
Competitive rate of pay: $19.75 an hour
Daily Pay- Get your money as you earn it
20% Hudson Employee Discount
50% Hudson Food and Beverage Discount
PTO
Personal and Parental Leave Programs
Medical, Dental & Vision Insurance
Company Paid Life Insurance
Employee Recognition Programs
Advancement and Growth Opportunities
On-going Training & Development
Referral Bonus up to $500
This Retail Operations Supervisor Job Is For You, If You Enjoy:
Assist the General Manager and Operational Managers in managing the team members and the daily operation of our stores and providing an amazing customer service experience to our customers
Working at Detroit Metropolitan Airport
Your Team is counting on you as a Retail Operations Supervisor to:
Provide flexibility to work any day of the week, including weekends & holidays
Work a full-time schedule
Oversee multiple team members
Retail Operations Supervisor Key Responsibilities:
Provides staff training and coaching with team members on a daily basis
conducts store opening/closing/ shift change procedures
Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits
Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required are conducted and that any discrepancies are reported
Ensures that staff report to work on time, dressed in clean full uniform, including nametags
Ensures that all staff tardiness and absences are reported to management
Ensures customers are greeted promptly and served by knowledgeable, well-trained associates
Demonstrates effective management of customer queuing
Ensures that sales associates are assigned daily duties and are aware of daily sales targets and procedural changes
Has an in-depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor
Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping)
Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink
Required Qualifications:
Ability to manage, consult, and help plan daily activities with General Manager, Operations Manager, and other Supervisors
One or more years working as a supervisor in a retail setting
Experience working in a retail setting
Provides supervision and support to store staff
Works with on-site sales representatives
Approachable and interactive leadership qualities
Ability to work in a fast-paced environment
Good time-management skills and multi-tasking abilities
Good problem-solving skills
High School Diploma or equivalent
Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities.
All offers are contingent upon successful completion and passing of background checks and/or employment verification results.
Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.