HomeServe USA jobs in Norwalk, CT

At HomeServe, we take pride in making homeownership simple and worry-free - and we believe great marketing helps tell that story. We're looking for a curious, creative, and digitally savvy Direct-to-Consumer Marketing Intern to join our team for a 10-week internship starting June 2026. This is an exciting opportunity to gain hands-on experience in digital marketing while contributing to projects that shape how customers engage with our brand. The ideal candidate is a rising senior with a passion for creativity, technology, and communication - eager to learn, contribute ideas, and make an impact in a collaborative and fast-paced environment. Throughout the summer, you'll be immersed in the daily rhythm of our DTC Creative team - learning how content is created and archived and how insights drive decisions. You'll shadow seasoned professionals, contribute to live projects, and cap off the experience by sharing your work at our Intern Showcase in August. Responsibilities: Maintaining and updating design libraries: Organizing, tagging, and ensuring consistency of imagery, UI components, styles (typography, color, etc.), and other digital assets within Figma's and Bynder's shared libraries. Component creation and documentation: Developing new designs and reusable UI components using Figma features like Auto Layout, variants, and properties, and creating clear documentation and guidelines for their use. Ensuring design consistency: Facilitating compliance with established design patterns and brand guidelines across different projects and teams. Collaborating with the team: Working closely with designers, copywriters, editors, and marketers to ensure the design and photo asset system meets their needs and is implemented correctly. Auditing and quality control:  Assisting with quality checks to maintain a well-structured and organized system, identifying and addressing "design debt." Assisting with asset migration and organization: Supporting the process of migrating or cataloging assets and ensuring proper file naming conventions and metadata standards. What you'll Gain: Professional growth and mentorship, with opportunities to network, learn, and receive feedback from experienced marketing leaders. Exposure to marketing design tools Real-world experience managing and executing digital marketing initiatives in a fast-paced corporate environment. Qualifications and Skills: Currently pursuing a bachelor's degree in marketing, multi-media, communications, graphic design, advertising, digital media, or related field. Attention to detail: essential for managing assets and ensuring accuracy within our systems. Someone who loves organizing! Good written communication skills Problem Solver: A proactive approach to identifying and solving issues related to asset management and system maintenance. Students must be at least 18 years of age by the start of the summer internship assignment. The Marketing Intern will be expected to work full-time at 30-40 hours/week and will be compensated on an hourly basis. Familiarity with design tools or willingness to learn (e.g., Knowledge and experience with Figma, Photoshop, Bynder & asset management a plus). Collaborative, curious, and proactive mindset with enthusiasm for creativity. Minimum Physical Requirements:  The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low. Salary: $25/hr #LI-ONSITE #HUSA This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.    HomeServe USA is an equal opportunity employer.

The Progressive Pathway Program offers students the opportunity to gain real-world experience while developing valuable professional skills. As a HomeServe USA intern, you'll take part in meaningful projects, collaborate with some of the best and brightest minds in our industry, and contribute to the innovative work happening across the company. Exciting opportunities are available across: AI & Automation, Transformation (Project Management), and Human Resources. This is a program split across 2 summers. Selected interns will join HomeServe in June 2026 for the first 10-week internship. In this initial engagement, interns will be fully immersed in HomeServe USA's operations, shadowing teams to understand how the business runs and contributing to real projects that connect to their field of study. The summer concludes in August with an Intern Showcase, where participants will present their experiences and key learnings. In their second 10-week internship, beginning June 2027, interns will return to HomeServe USA to build on the foundation established the previous year. Applying their expanded classroom knowledge, interns will take on greater responsibility and contribute more independently to key departmental projects. Working closely with their Pathway Supervisor, they'll align their work with broader team goals while continuing to receive mentorship and feedback. The program concludes once again with an Intern Showcase, where participants share their accomplishments and growth. By the end of the Progressive Pathway Program, interns will have gained two summers of meaningful, hands-on experience that bridges academic learning with real-world application. Through mentorship, collaboration, and increasing responsibility, participants will develop the professional and interpersonal skills needed to thrive in their future careers. Exceptional interns may also be considered for full-time opportunities at HomeServe USA upon graduation. The 3 HomeServe Virtues: The Progressive Intern will bring HomeServe's 3 company virtues to life - building the mindset and habits of a great teammate and future leader. * PERSPECTIVE: The capacity to see beyond individual concerns and act in service of the broader mission. * EAGER: Combining hard work, integrity, and a passion for excellence to deliver outstanding results * INSIGHTFUL: Combining empathy and awareness to anticipate how your communication and actions influence those around you The HomeServe Values: * Make it Happen: We adapt, act and deliver under pressure to solve any problem. We meet challenges with innovative solutions, not excuses. * Be the Leader: We take ownership from first call to final fix to be the gold standard in compliance and customer service. No blame. No deflection. Just action. * Unite to Serve: Through servant leadership, we unite teams, partners and customers to achieve shared goals. Meaningful connections = shared victories. * Shape Tomorrow, Today: We evolve, adapt, learn and transform to deliver exceptional service; driven by a vision to improve lives at home, now and in the future. * Bring the Homey Vibe: We show up with warmth, care and inclusion making HomeServe feel like home for all: customers, partners and employees alike. Responsibilities: * Assist with day-to-day operations including data entry, document preparation, and meeting coordination. * Conduct research and compile reports to support departmental projects and decision-making. * Support cross-functional teams by preparing presentations, updating trackers, and summarizing key findings * Shadow senior staff to learn about core business functions and professional workplace etiquette. * Detailed roles and responsibilities for particular engagements will be outlined during onboarding Job Requirements: * The Progressive Intern will be expected to work full-time at 30-40 hours/week and will be compensated on an hourly basis. * Students must be 18 years of age (or older) by the start of the summer internship assignment. * Students must be enrolled in an accredited university working towards a Bachelor's degree. * Minimum GPA requirement of 3.0 on a 4.0 scale in their major, 2.7 overall. * Competency in MS Windows, MS Word, MS Outlook and MS Excel * Strong analytical, verbal, and written communication; demonstrated ability to work in a team environment * Well organized, detail oriented with the ability to work under pressure and meet deadlines. * Strong work ethic and willingness to take ownership. * Ability to work independently while managing multiple concurrent tasks. Minimum Physical Requirements: The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low. Hourly Salary (Norwalk, CT): $25/hr. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, and/or other business and organizational needs. #LI-ONSITE #HUSA This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. HomeServe USA is an equal opportunity employer.

HomeServe's Brand & Creative team sits at the center of the company's transformation, helping move the brand from strong to iconic. This is a chance to join a growing team that's redefining what “brand” means in a modern, digitally led home services business. You'll have a direct hand in shaping how millions of customers experience HomeServe across every touchpoint. The Senior Project Manager is the operational heartbeat of HomeServe's Brand & Creative team. This senior-level role ensures the collective team's momentum by managing workflow, optimizing creative operations, and keeping projects moving from intake through delivery. You'll bring structure, clarity, and speed to a high-performing creative organization that drives growth across digital, TV, social, and brand initiatives. This person is both a connector and a protector, connecting cross-functional partners to the right creative resources while protecting the team's time, focus, and energy. You'll thrive in the details, anticipate roadblocks and bottlenecks, and see projects through to completion. Responsibilities: Oversee the full creative workflow from intake through delivery - triaging requests, assigning resources, and ensuring clarity, alignment, and progress across all active projects. Manage timelines, milestones, and communication to keep work moving efficiently, maintaining visibility and accountability across internal teams and stakeholders. Build, maintain, and optimize scalable workflows that drive efficiency, transparency, and consistency across all projects. Monitor performance metrics and lead regular reviews to ensure on-time delivery, clear stakeholder feedback, and continuous operational improvement. Act as the primary liaison between brand and cross-functional teams, driving clear communication, aligned priorities, and accountability to keep every project fully informed and moving forward. Oversee systems, tools, and vendors: serving as admin for the Digital Asset Management (DAM) platform and managing all freelance and agency contracts, scopes, and invoices. Ensure all creative operations and partner activities deliver measurable ROI, tracking budgets, resource use, and process efficiency against broader business goals. Essential Functions: Essential Job Function % of Time on Function Creative Workflow Management 35% Operational Leadership & Reporting 25% Cross-Functional Communication 20% Systems & Vendor Management 15% Strategic Alignment & Continuous Improvement 5% Total 100% Job Requirements: 10+ years of experience in creative project management, creative operations, or agency production (in-house brand or agency). Proven success managing complex creative workflows across multiple channels and stakeholders. Exceptional communication skills, clear, confident, and collaborative across leadership, creative, and marketing teams. Experience owning operational reporting, project dashboards, and process improvement initiatives. Thrives in fast-paced, highly visible environments with multiple priorities. Expertise in Asana, Bynder (or other DAM systems), Figma, and Adobe Creative Suite a plus. Strong organizational, analytical, and interpersonal skills with a calm, problem-solving mindset. A natural conductor: you keep the creative train running smoothly on time, and in sync. A clarity champion: you never let vague requests or bottlenecked feedback stall great work. A trusted partner: you earn the confidence of both creative and business teams through reliability and follow-through. A data-driven operator: you believe in measuring what matters and using insights to improve performance. A protector of focus: you guard the creative team's bandwidth and ensure time is spent on high-impact work. Salary Range (Norwalk, CT): $111,691.89 to $148,922.52 Annual Bonus Potential: 10% The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, and/or other business and organizational needs. #LI-ONSITE #HUSA Minimum Physical Requirements: The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low. This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.  HomeServe USA is an equal opportunity employer.

The HVAC Helper / Parts Driver will start out with a pay rate between $16- $18.68/hr, and will support the parts area on an as needed basis as well as driving and delivering parts. This role could also assist with tasks in support of Service Technicians and Installers. Position Overview: Assist with installation and making operational HVAC equipment and other appliances as required. Performs tasks in support of Appliance Service Technicians and Installer. May also support the parts area on an as needed basis. Responsibilities: Maintain good housekeeping, including maintenance of tools and equipment, and maintaining stock. Establish and maintain a positive customer service environment. Assists in performing various functions related to maintenance and repair of customer appliances and HVAC equipment. Ability to learn to use various tools that are used in installation and repair functions. Advises customers of and recommends Company products and services. Assist central storeroom in storage, pick up, delivery and distribution of parts and as otherwise directed. Helpers assist in all job functions including driving, yard maintenance, delivery, warehouse duties, etc. Job Requirements: High school diploma or equivalent is required. Prior training from an accredited technical school and/or experience in appliance services, hvac or plumbing is desirable. General Mechanical aptitude Minimum Physical Requirements: The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low. This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. HomeServe USA is an equal opportunity employer.

HomeServe USA is a Brookfield Infrastructure Group portfolio company. The Senior Internal Auditor will be working under the general direction of HomeServe USA's Director, Internal Audit. You are primarily responsible for the delivery of the SOX compliance testing of HomeServe USA controls (Business, ITGC, and ELC) and performing financial and operational audit and advisory engagements for HomeServe USA. Responsibilities: Key responsibilities include, but not limited to, the following: Supporting management with the ongoing maintenance of the SOX program including conducting walkthroughs, developing process and controls documentation, identifying key processes, and providing guidance to control owners. Leading control walkthroughs with the external auditors and liaising with process and control owners across our business. Perform testing to evaluate the design, implementation, and operating effectiveness of internal controls over financial reporting for in-scope business processes. Working with control owners to investigate control gaps or deficiencies and provide practical recommendations to address findings and continuously improve internal controls. Actively participate in the annual SOX program planning and scoping evaluations and supporting IA and Finance with ongoing risk assessments. Execution of audit and advisory activities across all phases - planning, fieldwork, and reporting. Identifying causes of deficiencies, presenting constructive findings based on facts, severity, and risk, and providing economic and practical recommendations. Establishing and maintaining effective working relationships with our stakeholders including management, auditees, external audit teams and the Brookfield Infrastructure internal audit team; and Maintaining departmental standards and the quality of audit engagements in line with the documented audit procedures and the IIA Standards. Essential Functions: Essential Job Function % of Time on Function SOX Compliance (walkthroughs, control and remediation testing, etc.) 60% - 75% Audit and Advisory activities (planning, fieldwork, reporting, etc.) 20% - 25% Collaboration and building partnerships with managers, compliance, external auditors, etc. 5% - 15% Total 100% Job Requirements: This is an on-site position; therefore, candidates must be willing and able to work from the Norwalk, CT office 5 days a week Highly motivated self-starter looking for a challenge. Capable of pivoting and working with both structured and unstructured work plans. Experienced working with SOX requirements with a strong understanding of business risks, controls, and audit testing methodologies. Excellent communicator with strong interpersonal skills including the ability to interact effectively with a wide variety of stakeholders and leaders at all levels of the organization and have strong writing skills utilizing proper grammar with the ability to document testing and findings of complex processes and concepts clearly. Highly organized and detail-oriented with strong project management and presentation skills. Analytical with excellent problem-solving ability, work independently and ability to prioritize work and meet deadlines Competency in Excel and PowerPoint Bachelor's degree (or equivalent) in accounting, finance, or related field 3+ years' experience in accounting, integrated auditing, internal controls or financial reporting Strong work ethic and willingness to take ownership Travel up to 10% as needed Salary Range (Norwalk): $89,712.36 to $119,616.48 Annual Bonus Potential: 10% #LI-ONSITE #HUSA Minimum Physical Requirements:  The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low. This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

The Technical Training Specialist plays an essential role in supporting HomeServe's transformation efforts by planning, organizing, and executing training activities that prepare employees for new systems, processes, and ways of working. This role ensures that teams have the knowledge and confidence they need to adopt upcoming changes and supports the broader change management strategy led by the Director of Organizational Change Management. The Technical Training Specialist will develop a working understanding of new technologies and processes, then translate this information into clear, accessible learning content. This position supports training delivery across different formats-including large group rollouts, virtual sessions, hands-on demonstrations, and focused team workshops. The role also contributes to building internal capability by supporting train-the-trainer programs and preparing subject matter experts to reinforce learning within their teams. Key responsibilities include coordinating training logistics, supporting conference room pilots, developing role-based learning materials, partnering with Agile PODs throughout the release cycle, and maintaining accurate training records. The Technical Training Specialist also ensures training readiness by coordinating system access, tracking learner progress, managing LMS activities, and aligning training plans with project timelines. Responsibilities: Training Strategy, Coordination & Vendor Support Research and evaluate training tools and resources that align with program needs. Support evaluation and coordination of external training vendors when required. Analyze training needs based on role-specific change impacts. Develop and maintain role-specific learning paths aligned to new systems and processes. Technology Familiarization & Content Development Gain a working understanding of new systems, processes, and features to support training development. Translate technical and process information into easy-to-understand training materials. Create and update training content, including presentations, quick reference guides, e-learning modules, and step-by-step system walkthroughs. Maintain content updates as system changes are released through Agile increments. Training Delivery & Facilitation Conduct training sessions across various formats, including onsite, virtual, instructor-led, and hands-on sessions. Support conference room pilots by coordinating logistics, gathering feedback, and documenting training considerations. Deliver train-the-trainer sessions to prepare internal SMEs for training their teams. Manage all training logistics, including scheduling, communications, room setup, virtual links, and equipment needs. Subject Matter Expert (SME) Support Identify potential SMEs across departments and support their involvement in training activities. Prepare SMEs with materials, guidance, and expectations for their training roles. Coordinate SME contributions to ensure consistent and accurate training experiences. Stakeholder Coordination & Project Alignment Partner with project teams, functional leads, SMEs, and external partners to ensure training alignment with system and process changes. Serve as a liaison between training, development teams, and Agile PODs to communicate training needs and updates. Participate in Agile ceremonies, including sprint reviews and demos, to understand training impacts and release timelines. Support alignment of training activities with the overall transformation roadmap. Training Readiness, Assessment & Continuous Improvement Track and report training progress, completion rates, and readiness indicators. Upload and maintain training content in the Learning Management System (LMS). Gather feedback from training sessions, pilots, and learners to inform content improvements. Identify training risks (e.g., readiness gaps, environment issues, SME availability) and escalate as needed. Support training-related contributions to project status updates and readiness checkpoints. Record Keeping & Administration Maintain accurate training records, attendance, tracked outcomes, and completion data. Coordinate system access needs for training environments and validate data availability for training exercises. Document lessons learned to guide future training cycles. Provide basic troubleshooting and technical support during training sessions. Essential Functions: Essential Job Function % of Time on Function Training Strategy, Coordination & Content Development - supporting training needs analysis, creating learning paths, developing materials 35% Training Delivery & SME Support - facilitating sessions, supporting pilots, preparing SMEs 30% Stakeholder Coordination & Agile Alignment - partnering with teams, coordinating with PODs, communicating training needs 20% Assessment, LMS Management & Continuous Improvement - tracking readiness, gathering feedback, updating materials 15% Total 100% Job Requirements: Associate degree preferred, or equivalent combination of education and experience. 3-5 years of experience in training coordination or training delivery. Experience supporting training in a project, transformation, or change-heavy environment. Ability to learn new technologies quickly and translate concepts into practical learning materials. Strong facilitation skills for both large and small groups, in-person and virtual. Experience with LMS platforms, including uploading content and tracking completions. Strong organizational and project coordination skills with the ability to manage multiple tasks. Proficiency with MS Office Suite (Word, Excel, PowerPoint, Outlook). Comfortable working within Agile delivery environments, including adapting training materials for incremental releases. Experience supporting pilot sessions or user acceptance testing activities. Strong communication skills with the ability to simplify complex information. Collaborative work style with the ability to build relationships across teams. Travel up to 20% as needed Minimum Physical Requirements: The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low. This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.  Salary Range: $67,284.27 - $89,712.36 Annual Bonus Potential: 5% HomeServe USA is an equal opportunity employer. #LI-ONSITE #LI-NM1 #HUSA

Our Residential HVAC Technician ensures the proper operation and performance of customers' heating/air conditioning systems in a residential environment.  This role will include meeting with Inspectors, closing out permits and make sure that code requirements are met. Must have NYC code requirement knowledge. This role will also include some Install work along with some light service / repair work. Identify, repair/replacement needs necessary to maintain equipment and systems; providing necessary information on the proper uses of the equipment; and ensuring adequate materials are available and on-hand to perform all necessary service.   Hourly pay rate for this role is between $32.00 - $44.03/hr to start. Listen to a HomeServe Technician speak about his experience with the company and why you should consider a career with us by clicking on the link below: **************************** Responsibilities: Meeting with Inspectors, closing out permits and make sure that code requirements are met. This role will also include some Install work along with some light service / repair work. Coordinates with Dispatch and management team to ensure work orders are accurately received and attended to in a timely manner based upon established goals and service standards. Diagnoses malfunctions of heating/air conditioning/systems and/or components in residential HVAC units for the purpose of identifying repair/replacement needs necessary to maintain equipment and systems. Repairs heating/air conditioning systems and related equipment and/or components (e.g. unit heaters, pumps, safety controls, valves, etc.) for the purpose of ensuring operation of equipment. Manage repair costs while minimizing inefficiencies. Achieve all first-time fixes, productivity, customer service and other performance goals in a consistent manner. Maintains tools, supplies and/or equipment (e.g. torches, cutters, drills, test equipment, filters, control components, fan blades, gaskets, seals, etc.) for the purpose of ensuring the availability of items and equipment is in safe operating condition. Manage and maintain appropriate inventory ensuring availability of required parts and equipment on an ongoing basis. Repairs various items, systems and/or components (e.g., air conditioning systems, heating units such as: steam boilers, forced hot water, and hot air systems.) for the purpose of providing renovation and preventive maintenance of heating/air conditioning. Requests equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items. Responds to emergency situations for the purpose of resolving immediate safety concerns. Transports various items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at job site. Must be able to work independently and have good customer communication skills. Other duties as assigned Job Requirements: Must have NYC code requirement knowledge. High School Diploma or General Education Degree (GED) required. Strong HVAC experience in residential areas preferred. Universal EPA Certification with a minimum of 1-3 years' experience preferred. Ability to speak, write, and read English. Ability to work independently. Valid Driver's License. Ability to read and interpret electrical schematics. Strong HVAC and plumbing experience in residential and light commercial areas including but not limited to steam, hot water, warm air, high efficiency, hot water storage, radiant systems, tank-less systems, ductless a/c, and package units. Must be familiar with and able to utilize electronic equipment, including, but not limited to a computer, for the purposes of queries and accurate data entry. In Return We Offer: Union position Competitive compensation Guaranteed 40 hour work weeks Guaranteed yearly pay increases Yearly bonus potential Other bonus opportunities Company take home van; gas card and maintenance provided Tools and uniforms provided Excellent benefits including generous medical, vision, dental and life & disability insurance 401(k) plan with a company match Your choice of 2 company provided home warranties (for homeowners). Career development and advancement opportunities Minimum Physical Requirements:  The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low. Company Overview: HomeServe USA is a Great Place to Work, and while we're biased, we're not just saying that. We're proud to have been certified as a Great place to Work the last four years. What do we do and what makes it so great? Well, we're glad you asked! We put people at the heart of everything we do. That's priority number one for all of us. For the 5 million Customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,000 municipal and utility Partners, that means providing their customers with access to affordable home repair plans, making it easier, faster and less expensive to have their home repair needs met. And for the nearly 3,000 People working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none. At HomeServe USA Corp., everyone is welcome. We know that having diverse teams has a positive impact on our work and ultimately helps us better serve our customers. What We Are Looking for: At HomeServe USA, we put our people and our customers at the heart of everything we do, and we're looking for someone who loves the work of compliance to join our team. A compliant organization is good for everyone so join us in supporting a culture that creates great employee experiences at an organization that cares. The right people for our team (1) care about what we do, the people on our teams, and the customers we serve, (2) are open and honest when communicating, (3) engage actively in work and office life, (4) are committed to growth, learning, and improving both self and the organization, (5) take ownership and collaborate well with to get to great outcomes, (6) share in the full team's success. We need people who challenge convention, think differently, solve problems, and strive for continuous growth. This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. HomeServe USA is an equal opportunity employer. #HSES

We're seeking a motivated and detail-oriented Finance Intern to join our team. This 10-week internship will commence in June '26 and provides an opportunity to gain hands-on experience in corporate finance, accounting, and financial analysis while contributing to meaningful projects that support business decisions. The ideal candidate is a rising senior at an accredited college or university, analytical, eager to learn, and comfortable working in a fast-paced environment. As a Finance Intern, you'll be immersed in the daily financial activities that support HomeServe USA's business operations. You will shadow actual operations to learn how to navigate and contribute to the day-to-day business and company culture - gaining practical experience directly relevant to your field of study. The internship will conclude in August with an opportunity to demonstrate your learning in the Intern Showcase. Responsibilities: * Assist with financial reporting, data entry, and month-end close activities * Support the budgeting and forecasting process by gathering and organizing data from multiple departments * Prepare and maintain spreadsheets, reconciliations, and variance analyses to support internal reporting * Conduct financial and operational research to identify trends, variances, and cost-saving opportunities * Help review invoices, expense reports, and purchase orders for accuracy and compliance * Participate in ad hoc projects, such as financial modeling, KPI dashboards, and process improvement initiatives * Collaborate cross-functionally with Accounting, Operations, and HR to understand the flow of financial data across the business * Present findings and recommendations to the Finance team at the end of the internship. Job Requirements: * Currently pursuing a bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field * Minimum GPA requirement of 3.0 on a 4.0 scale in their major, 2.7 overall. * Students must be 18 years of age (or older) by the start of the summer internship assignment. * The Finance Intern will be expected to work full-time at 30-40 hours/week and will be compensated on an hourly basis. * Strong proficiency in MS Excel (pivot tables, lookups, formulas) and familiarity with financial software or ERP systems is a plus * Excellent attention to detail, organizational skills, and ability to manage multiple priorities. * Strong analytical and problem-solving abilities * Clear written and verbal communication skills * * Eagerness to learn and contribute to a collaborative, team-oriented environment Minimum Physical Requirements: The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low. Salary: $25/hr #LI-ONSITE #HUSA This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. HomeServe USA is an equal opportunity employer.

HomeServe's unique culture allows for the opportunity to learn and grow quickly while being challenged in a collaborative atmosphere. The Underwriting & Pricing Analyst provides critical support and guidance by gathering, tracking, and summarizing operational and financial data into meaningful reports that drive forecasting, variance analysis, and decision-making. Ideal candidates will have the desire to learn quickly, enjoy a challenge, and strive to reach high standards. Responsibilities: Summarize complex data, ideas, and concepts into meaningful and concise financial reports and presentations. Ensure the integrity, accuracy and validity of the information being reported. Support on-going initiatives to automate, improve, and streamline the analysis and reporting process. Build quality controls and offer improvements on data discrepancies. Conduct research and analysis for department heads to ensure that the best decisions are made in order to achieve operational and financial objectives. Work with business owners to review KPI's and trending analysis; make insightful recommendations to increase efficiency and lower operating expenses. Essential Functions: Essential Job Function % of Time on Function Financial Reporting - Summarize complex data into clear, concise financial reports and presentations. 40% Quality Control - Identify and resolve data discrepancies, build safeguards, and improve reporting accuracy. 10% Data Integrity - Ensure accuracy, validity, and reliability of reported information. 10% Research & Analysis - Conduct financial and operational analysis to support decision-making. 30% Process Improvement - Support automation and streamlining of analysis and reporting workflows. 10% Total 100% Job Requirements: Bachelor's degree in Finance, Accounting, Economics, Statistics, Analytics, or a related field (preferred). 1-3+ years of relevant experience in financial planning, reporting, analytics, or underwriting. Advanced proficiency in Microsoft Excel and familiarity with reporting tools such as Alteryx, Tableau, and Hyperion Planning; SQL querying experience preferred. Experience working with large datasets and consolidating raw data into actionable reports. Able to work effectively in a deadline-driven environment while balancing multiple priorities. Passionate about continuous improvement, problem solving, and innovative thinking. Minimum Physical Requirements: The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low. This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.  Salary Range (Norwalk): $67,284.27 to $89,712.36 Annual Bonus Potential: 5% #LI-ONSITE #HUSA HomeServe USA is an equal opportunity employer.

HomeServe USA is a Great Place to Work, and while we're biased, we're not just saying that. We're proud to have been certified as a Great place to Work the last five years. What do we do and what makes it so great? Well, we're glad you asked! We put people at the heart of everything we do. That's priority number one for all of us. For the more than 4 million Customers we serve, that means being there when they have an emergency home repair need, such as getting their AC working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,000 municipal and utility Partners, that means providing their customers with access to affordable home repair plans, making it easier, faster, and less expensive to have their home repair needs met. And for the nearly 3,000 People working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none. At HomeServe USA Corp., everyone is welcome. We know that having diverse teams has a positive impact on our work and ultimately helps us better serve our customers Position Overview: At HomeServe, we are dedicated to cultivating a workplace where employees are inspired, growth is prioritized, and communities are supported. Our team-centered culture ensures that every individual feels appreciated, encouraged, and empowered to excel. With traditional direct mail print serving as a vital driver of our business, the print production team is essential to meeting and exceeding our annual goals. Traditional direct mail print remains a key driver of our business, and the print production team plays an integral role in achieving our annual goals. As a Print Production Manager, you'll be a key contributor to the collaborative and innovative spirit that defines HomeServe. You'll manage direct mail campaigns from planning, RFQs, and pack price analysis, to purchase orders, invoicing, and final cost evaluations. Accuracy, timeliness, and budget adherence will be at the heart of everything you do. We're looking for a skilled professional who not only understands the direct mail and print production industry-including digital and conventional print technologies and data personalization-but also thrives in a team-oriented environment where collaboration drives success. Using your expertise, you'll anticipate potential challenges, mitigate risks, and develop actionable solutions. Responsibilities: * Manage on average 12 mailing campaigns per month with an approximate budget of $10 MM per year for affinity Partner alignment, ensuring timelines, production guideline standards and budgets are met. * Manage the quality of production assets, including detailed proofs and laser audits and review art, proofs and laser audits. * Support the growth of the business by participating in new partner integrations and executing new partner campaigns on time and accurately. * Establish strategic relationships with new and existing vendors to ensure the continuous advancement of production solutions. * Proactive in recognizing potential for production issues, communicate updates and convey solutions effectively. * Effectively manage projects and workload by collaborating and coordinating deliverables with cross-functional teams-campaign, strategy, data, and creative teams to manage, plan, and execute your alignment of Partner mail campaigns for direct marketing materials * Collaborate with Procurement teams to onboard new vendors and manage resources for the creative teams. * Lead cost-saving and process-optimization projects, leveraging data analysis and postal incentives for additional efficiencies. * Engage in enterprise-wide initiatives and foster a culture of change management across the team. * Act as a mentor to junior staff, providing guidance and support for achieving departmental goals. * Drive and manage large scale campaigns within partner programs for maximum internal and production efficiencies Essential Functions: Essential Job Function % of Time on Function Managing Campaign to get out time and on budget 50% Collaborating with internal and external teams 20% Engage with teams to maximize exposure 15% Work with creative teams to maximize best production practices 15% Job Requirements: * A Bachelor's degree is preferred, with a minimum of 7-10 years of experience in direct mail or print production in the membership, loyalty, credit card, insurance or related industries. * Extensive knowledge of prepress, print technologies, and supply chain management, including both digital and conventional printing. * Expertise in data personalization, postal logistics, and comprehensive understanding of USPS regulations. * Strong negotiation skills and experience working with production vendors to optimize solutions and cost savings. * Ability to lead cross-functional teams, manage vendor relationships, and improve production processes. * Demonstrated analytical skills, including proficiency in cost management and budgeting. * Excellent problem-solving skills with a proactive approach to anticipating potential production issues. * Proficiency in Microsoft Office (Excel; spreadsheets, database & Word; tables) and experience with project management tools like WorkFront or Asana a plus. Experience with Adobe Creative Cloud (preferred but not required). * Basic knowledge of Adobe Creative Cloud software and knowledge of InDesign, PhotoShop, and Illustrator is a plus but not necessary. * Strong analytical, verbal and written communication and interpersonal skills * Well organized, detail oriented with ability to work under pressure and meet deadlines while managing multiple concurrent tasks * Strong work ethic and willingness to take ownership * Ability to work independently * Ad-hoc responsibilities as assigned * Travel up to 10% as needed In return, we offer: * Competitive compensation * Career development and advancement opportunities * Business-casual attire throughout the week * Excellent benefits, including generous medical, vision, dental, and life & disability insurance. * 401(k) plan with a company match Salary Range (Norwalk, CT): $89,712.36 to $119,616.48 Annual Bonus Potential: 10% The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, and/or other business and organizational needs. #LI-ONSITE #HUSA HomeServe USA is an equal opportunity employer.

The Progressive Pathway Program offers students the opportunity to gain real-world experience while developing valuable professional skills. As a HomeServe USA intern, you'll take part in meaningful projects, collaborate with some of the best and brightest minds in our industry, and contribute to the innovative work happening across the company. Exciting opportunities are available across: AI & Automation, Transformation (Project Management), and Human Resources. This is a program split across 2 summers. Selected interns will join HomeServe in June 2026 for the first 10-week internship. In this initial engagement, interns will be fully immersed in HomeServe USA's operations, shadowing teams to understand how the business runs and contributing to real projects that connect to their field of study. The summer concludes in August with an Intern Showcase, where participants will present their experiences and key learnings. In their second 10-week internship, beginning June 2027, interns will return to HomeServe USA to build on the foundation established the previous year. Applying their expanded classroom knowledge, interns will take on greater responsibility and contribute more independently to key departmental projects. Working closely with their Pathway Supervisor, they'll align their work with broader team goals while continuing to receive mentorship and feedback. The program concludes once again with an Intern Showcase, where participants share their accomplishments and growth. By the end of the Progressive Pathway Program, interns will have gained two summers of meaningful, hands-on experience that bridges academic learning with real-world application. Through mentorship, collaboration, and increasing responsibility, participants will develop the professional and interpersonal skills needed to thrive in their future careers. Exceptional interns may also be considered for full-time opportunities at HomeServe USA upon graduation. The 3 HomeServe Virtues: The Progressive Intern will bring HomeServe's 3 company virtues to life - building the mindset and habits of a great teammate and future leader. PERSPECTIVE: The capacity to see beyond individual concerns and act in service of the broader mission. EAGER: Combining hard work, integrity, and a passion for excellence to deliver outstanding results INSIGHTFUL: Combining empathy and awareness to anticipate how your communication and actions influence those around you The HomeServe Values: Make it Happen: We adapt, act and deliver under pressure to solve any problem. We meet challenges with innovative solutions, not excuses. Be the Leader: We take ownership from first call to final fix to be the gold standard in compliance and customer service. No blame. No deflection. Just action. Unite to Serve: Through servant leadership, we unite teams, partners and customers to achieve shared goals. Meaningful connections = shared victories. Shape Tomorrow, Today: We evolve, adapt, learn and transform to deliver exceptional service; driven by a vision to improve lives at home, now and in the future. Bring the Homey Vibe: We show up with warmth, care and inclusion making HomeServe feel like home for all: customers, partners and employees alike. Responsibilities: Assist with day-to-day operations including data entry, document preparation, and meeting coordination. Conduct research and compile reports to support departmental projects and decision-making. Support cross-functional teams by preparing presentations, updating trackers, and summarizing key findings Shadow senior staff to learn about core business functions and professional workplace etiquette. Detailed roles and responsibilities for particular engagements will be outlined during onboarding Job Requirements: The Progressive Intern will be expected to work full-time at 30-40 hours/week and will be compensated on an hourly basis. Students must be 18 years of age (or older) by the start of the summer internship assignment. Students must be enrolled in an accredited university working towards a Bachelor's degree. Minimum GPA requirement of 3.0 on a 4.0 scale in their major, 2.7 overall. Competency in MS Windows, MS Word, MS Outlook and MS Excel Strong analytical, verbal, and written communication; demonstrated ability to work in a team environment Well organized, detail oriented with the ability to work under pressure and meet deadlines. Strong work ethic and willingness to take ownership. Ability to work independently while managing multiple concurrent tasks. Minimum Physical Requirements:   The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone.  The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.  Hourly Salary (Norwalk, CT): $25/hr. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, and/or other business and organizational needs. #LI-ONSITE #HUSA This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.     HomeServe USA is an equal opportunity employer.

HomeServe's Brand & Creative team sits at the center of the company's transformation, helping move the brand from strong to iconic. This is a chance to join a growing team that's redefining what "brand" means in a modern, digitally led home services business. You'll have a direct hand in shaping how millions of customers experience HomeServe across every touchpoint. The Senior Project Manager is the operational heartbeat of HomeServe's Brand & Creative team. This senior-level role ensures the collective team's momentum by managing workflow, optimizing creative operations, and keeping projects moving from intake through delivery. You'll bring structure, clarity, and speed to a high-performing creative organization that drives growth across digital, TV, social, and brand initiatives. This person is both a connector and a protector, connecting cross-functional partners to the right creative resources while protecting the team's time, focus, and energy. You'll thrive in the details, anticipate roadblocks and bottlenecks, and see projects through to completion. Responsibilities: * Oversee the full creative workflow from intake through delivery - triaging requests, assigning resources, and ensuring clarity, alignment, and progress across all active projects. * Manage timelines, milestones, and communication to keep work moving efficiently, maintaining visibility and accountability across internal teams and stakeholders. * Build, maintain, and optimize scalable workflows that drive efficiency, transparency, and consistency across all projects. * Monitor performance metrics and lead regular reviews to ensure on-time delivery, clear stakeholder feedback, and continuous operational improvement. * Act as the primary liaison between brand and cross-functional teams, driving clear communication, aligned priorities, and accountability to keep every project fully informed and moving forward. * Oversee systems, tools, and vendors: serving as admin for the Digital Asset Management (DAM) platform and managing all freelance and agency contracts, scopes, and invoices. * Ensure all creative operations and partner activities deliver measurable ROI, tracking budgets, resource use, and process efficiency against broader business goals. Essential Functions: Essential Job Function % of Time on Function Creative Workflow Management 35% Operational Leadership & Reporting 25% Cross-Functional Communication 20% Systems & Vendor Management 15% Strategic Alignment & Continuous Improvement 5% Total 100% Job Requirements: * 10+ years of experience in creative project management, creative operations, or agency production (in-house brand or agency). * Proven success managing complex creative workflows across multiple channels and stakeholders. * Exceptional communication skills, clear, confident, and collaborative across leadership, creative, and marketing teams. * Experience owning operational reporting, project dashboards, and process improvement initiatives. * Thrives in fast-paced, highly visible environments with multiple priorities. * Expertise in Asana, Bynder (or other DAM systems), Figma, and Adobe Creative Suite a plus. * Strong organizational, analytical, and interpersonal skills with a calm, problem-solving mindset. * A natural conductor: you keep the creative train running smoothly on time, and in sync. * A clarity champion: you never let vague requests or bottlenecked feedback stall great work. * A trusted partner: you earn the confidence of both creative and business teams through reliability and follow-through. * A data-driven operator: you believe in measuring what matters and using insights to improve performance. * A protector of focus: you guard the creative team's bandwidth and ensure time is spent on high-impact work. Salary Range (Norwalk, CT): $111,691.89 to $148,922.52 Annual Bonus Potential: 10% The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, and/or other business and organizational needs. #LI-ONSITE #HUSA Minimum Physical Requirements: The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low. This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. HomeServe USA is an equal opportunity employer.

Our Residential HVAC Technician ensures the proper operation and performance of customers' heating/air conditioning systems in a residential environment. This role will include meeting with Inspectors, closing out permits and make sure that code requirements are met. Must have NYC code requirement knowledge. This role will also include some Install work along with some light service / repair work. Identify, repair/replacement needs necessary to maintain equipment and systems; providing necessary information on the proper uses of the equipment; and ensuring adequate materials are available and on-hand to perform all necessary service. Hourly pay rate for this role is between $32.00 - $44.03/hr to start. Listen to a HomeServe Technician speak about his experience with the company and why you should consider a career with us by clicking on the link below: **************************** Responsibilities: * Meeting with Inspectors, closing out permits and make sure that code requirements are met. This role will also include some Install work along with some light service / repair work. * Coordinates with Dispatch and management team to ensure work orders are accurately received and attended to in a timely manner based upon established goals and service standards. * Diagnoses malfunctions of heating/air conditioning/systems and/or components in residential HVAC units for the purpose of identifying repair/replacement needs necessary to maintain equipment and systems. * Repairs heating/air conditioning systems and related equipment and/or components (e.g. unit heaters, pumps, safety controls, valves, etc.) for the purpose of ensuring operation of equipment. * Manage repair costs while minimizing inefficiencies. * Achieve all first-time fixes, productivity, customer service and other performance goals in a consistent manner. * Maintains tools, supplies and/or equipment (e.g. torches, cutters, drills, test equipment, filters, control components, fan blades, gaskets, seals, etc.) for the purpose of ensuring the availability of items and equipment is in safe operating condition. * Manage and maintain appropriate inventory ensuring availability of required parts and equipment on an ongoing basis. * Repairs various items, systems and/or components (e.g., air conditioning systems, heating units such as: steam boilers, forced hot water, and hot air systems.) for the purpose of providing renovation and preventive maintenance of heating/air conditioning. * Requests equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items. * Responds to emergency situations for the purpose of resolving immediate safety concerns. * Transports various items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at job site. * Must be able to work independently and have good customer communication skills. * Other duties as assigned Job Requirements: * Must have NYC code requirement knowledge. * High School Diploma or General Education Degree (GED) required. * Strong HVAC experience in residential areas preferred. * Universal EPA Certification with a minimum of 1-3 years' experience preferred. * Ability to speak, write, and read English. * Ability to work independently. * Valid Driver's License. * Ability to read and interpret electrical schematics. * Strong HVAC and plumbing experience in residential and light commercial areas including but not limited to steam, hot water, warm air, high efficiency, hot water storage, radiant systems, tank-less systems, ductless a/c, and package units. * Must be familiar with and able to utilize electronic equipment, including, but not limited to a computer, for the purposes of queries and accurate data entry. In Return We Offer: * Union position * Competitive compensation * Guaranteed 40 hour work weeks * Guaranteed yearly pay increases * Yearly bonus potential * Other bonus opportunities * Company take home van; gas card and maintenance provided * Tools and uniforms provided * Excellent benefits including generous medical, vision, dental and life & disability insurance * 401(k) plan with a company match * Your choice of 2 company provided home warranties (for homeowners). * Career development and advancement opportunities Minimum Physical Requirements: The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low. Company Overview: HomeServe USA is a Great Place to Work, and while we're biased, we're not just saying that. We're proud to have been certified as a Great place to Work the last four years. What do we do and what makes it so great? Well, we're glad you asked! We put people at the heart of everything we do. That's priority number one for all of us. For the 5 million Customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,000 municipal and utility Partners, that means providing their customers with access to affordable home repair plans, making it easier, faster and less expensive to have their home repair needs met. And for the nearly 3,000 People working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none. At HomeServe USA Corp., everyone is welcome. We know that having diverse teams has a positive impact on our work and ultimately helps us better serve our customers. What We Are Looking for: At HomeServe USA, we put our people and our customers at the heart of everything we do, and we're looking for someone who loves the work of compliance to join our team. A compliant organization is good for everyone so join us in supporting a culture that creates great employee experiences at an organization that cares. The right people for our team (1) care about what we do, the people on our teams, and the customers we serve, (2) are open and honest when communicating, (3) engage actively in work and office life, (4) are committed to growth, learning, and improving both self and the organization, (5) take ownership and collaborate well with to get to great outcomes, (6) share in the full team's success. We need people who challenge convention, think differently, solve problems, and strive for continuous growth. This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. HomeServe USA is an equal opportunity employer. #HSES

HomeServe USA is a Brookfield Infrastructure Group portfolio company. The Senior Internal Auditor will be working under the general direction of HomeServe USA's Director, Internal Audit. You are primarily responsible for the delivery of the SOX compliance testing of HomeServe USA controls (Business, ITGC, and ELC) and performing financial and operational audit and advisory engagements for HomeServe USA. Responsibilities: Key responsibilities include, but not limited to, the following: * Supporting management with the ongoing maintenance of the SOX program including conducting walkthroughs, developing process and controls documentation, identifying key processes, and providing guidance to control owners. * Leading control walkthroughs with the external auditors and liaising with process and control owners across our business. * Perform testing to evaluate the design, implementation, and operating effectiveness of internal controls over financial reporting for in-scope business processes. * Working with control owners to investigate control gaps or deficiencies and provide practical recommendations to address findings and continuously improve internal controls. * Actively participate in the annual SOX program planning and scoping evaluations and supporting IA and Finance with ongoing risk assessments. * Execution of audit and advisory activities across all phases - planning, fieldwork, and reporting. * Identifying causes of deficiencies, presenting constructive findings based on facts, severity, and risk, and providing economic and practical recommendations. * Establishing and maintaining effective working relationships with our stakeholders including management, auditees, external audit teams and the Brookfield Infrastructure internal audit team; and * Maintaining departmental standards and the quality of audit engagements in line with the documented audit procedures and the IIA Standards. Essential Functions: Essential Job Function % of Time on Function SOX Compliance (walkthroughs, control and remediation testing, etc.) 60% - 75% Audit and Advisory activities (planning, fieldwork, reporting, etc.) 20% - 25% Collaboration and building partnerships with managers, compliance, external auditors, etc. 5% - 15% Total 100% Job Requirements: * This is an on-site position; therefore, candidates must be willing and able to work from the Norwalk, CT office 5 days a week * Highly motivated self-starter looking for a challenge. * Capable of pivoting and working with both structured and unstructured work plans. * Experienced working with SOX requirements with a strong understanding of business risks, controls, and audit testing methodologies. * Excellent communicator with strong interpersonal skills including the ability to interact effectively with a wide variety of stakeholders and leaders at all levels of the organization and have strong writing skills utilizing proper grammar with the ability to document testing and findings of complex processes and concepts clearly. * Highly organized and detail-oriented with strong project management and presentation skills. * Analytical with excellent problem-solving ability, work independently and ability to prioritize work and meet deadlines * Competency in Excel and PowerPoint * Bachelor's degree (or equivalent) in accounting, finance, or related field * 3+ years' experience in accounting, integrated auditing, internal controls or financial reporting * Strong work ethic and willingness to take ownership * Travel up to 10% as needed Salary Range (Norwalk): $89,712.36 to $119,616.48 Annual Bonus Potential: 10% #LI-ONSITE #HUSA Minimum Physical Requirements: The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low. This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

The Technical Training Specialist plays an essential role in supporting HomeServe's transformation efforts by planning, organizing, and executing training activities that prepare employees for new systems, processes, and ways of working. This role ensures that teams have the knowledge and confidence they need to adopt upcoming changes and supports the broader change management strategy led by the Director of Organizational Change Management. The Technical Training Specialist will develop a working understanding of new technologies and processes, then translate this information into clear, accessible learning content. This position supports training delivery across different formats-including large group rollouts, virtual sessions, hands-on demonstrations, and focused team workshops. The role also contributes to building internal capability by supporting train-the-trainer programs and preparing subject matter experts to reinforce learning within their teams. Key responsibilities include coordinating training logistics, supporting conference room pilots, developing role-based learning materials, partnering with Agile PODs throughout the release cycle, and maintaining accurate training records. The Technical Training Specialist also ensures training readiness by coordinating system access, tracking learner progress, managing LMS activities, and aligning training plans with project timelines. Responsibilities: Training Strategy, Coordination & Vendor Support * Research and evaluate training tools and resources that align with program needs. * Support evaluation and coordination of external training vendors when required. * Analyze training needs based on role-specific change impacts. * Develop and maintain role-specific learning paths aligned to new systems and processes. Technology Familiarization & Content Development * Gain a working understanding of new systems, processes, and features to support training development. * Translate technical and process information into easy-to-understand training materials. * Create and update training content, including presentations, quick reference guides, e-learning modules, and step-by-step system walkthroughs. * Maintain content updates as system changes are released through Agile increments. Training Delivery & Facilitation * Conduct training sessions across various formats, including onsite, virtual, instructor-led, and hands-on sessions. * Support conference room pilots by coordinating logistics, gathering feedback, and documenting training considerations. * Deliver train-the-trainer sessions to prepare internal SMEs for training their teams. * Manage all training logistics, including scheduling, communications, room setup, virtual links, and equipment needs. Subject Matter Expert (SME) Support * Identify potential SMEs across departments and support their involvement in training activities. * Prepare SMEs with materials, guidance, and expectations for their training roles. * Coordinate SME contributions to ensure consistent and accurate training experiences. Stakeholder Coordination & Project Alignment * Partner with project teams, functional leads, SMEs, and external partners to ensure training alignment with system and process changes. * Serve as a liaison between training, development teams, and Agile PODs to communicate training needs and updates. * Participate in Agile ceremonies, including sprint reviews and demos, to understand training impacts and release timelines. * Support alignment of training activities with the overall transformation roadmap. Training Readiness, Assessment & Continuous Improvement * Track and report training progress, completion rates, and readiness indicators. * Upload and maintain training content in the Learning Management System (LMS). * Gather feedback from training sessions, pilots, and learners to inform content improvements. * Identify training risks (e.g., readiness gaps, environment issues, SME availability) and escalate as needed. * Support training-related contributions to project status updates and readiness checkpoints. Record Keeping & Administration * Maintain accurate training records, attendance, tracked outcomes, and completion data. * Coordinate system access needs for training environments and validate data availability for training exercises. * Document lessons learned to guide future training cycles. * Provide basic troubleshooting and technical support during training sessions. Essential Functions: Essential Job Function % of Time on Function Training Strategy, Coordination & Content Development - supporting training needs analysis, creating learning paths, developing materials 35% Training Delivery & SME Support - facilitating sessions, supporting pilots, preparing SMEs 30% Stakeholder Coordination & Agile Alignment - partnering with teams, coordinating with PODs, communicating training needs 20% Assessment, LMS Management & Continuous Improvement - tracking readiness, gathering feedback, updating materials 15% Total 100% Job Requirements: * Associate degree preferred, or equivalent combination of education and experience. * 3-5 years of experience in training coordination or training delivery. * Experience supporting training in a project, transformation, or change-heavy environment. * Ability to learn new technologies quickly and translate concepts into practical learning materials. * Strong facilitation skills for both large and small groups, in-person and virtual. * Experience with LMS platforms, including uploading content and tracking completions. * Strong organizational and project coordination skills with the ability to manage multiple tasks. * Proficiency with MS Office Suite (Word, Excel, PowerPoint, Outlook). * Comfortable working within Agile delivery environments, including adapting training materials for incremental releases. * Experience supporting pilot sessions or user acceptance testing activities. * Strong communication skills with the ability to simplify complex information. * Collaborative work style with the ability to build relationships across teams. * Travel up to 20% as needed Minimum Physical Requirements: The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low. This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Salary Range: $67,284.27 - $89,712.36 Annual Bonus Potential: 5% HomeServe USA is an equal opportunity employer. #LI-ONSITE #LI-NM1 #HUSA

We're seeking a motivated and detail-oriented Finance Intern to join our team. This 10-week internship will commence in June ‘26 and provides an opportunity to gain hands-on experience in corporate finance, accounting, and financial analysis while contributing to meaningful projects that support business decisions. The ideal candidate is a rising senior at an accredited college or university, analytical, eager to learn, and comfortable working in a fast-paced environment.  As a Finance Intern, you'll be immersed in the daily financial activities that support HomeServe USA's business operations. You will shadow actual operations to learn how to navigate and contribute to the day-to-day business and company culture - gaining practical experience directly relevant to your field of study. The internship will conclude in August with an opportunity to demonstrate your learning in the Intern Showcase.  Responsibilities: Assist with financial reporting, data entry, and month-end close activities  Support the budgeting and forecasting process by gathering and organizing data from multiple departments  Prepare and maintain spreadsheets, reconciliations, and variance analyses to support internal reporting  Conduct financial and operational research to identify trends, variances, and cost-saving opportunities  Help review invoices, expense reports, and purchase orders for accuracy and compliance  Participate in ad hoc projects, such as financial modeling, KPI dashboards, and process improvement initiatives  Collaborate cross-functionally with Accounting, Operations, and HR to understand the flow of financial data across the business  Present findings and recommendations to the Finance team at the end of the internship.  Job Requirements: Currently pursuing a bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field  Minimum GPA requirement of 3.0 on a 4.0 scale in their major, 2.7 overall.    Students must be 18 years of age (or older) by the start of the summer internship assignment.    The Finance Intern will be expected to work full-time at 30-40 hours/week and will be compensated on an hourly basis.     Strong proficiency in MS Excel (pivot tables, lookups, formulas) and familiarity with financial software or ERP systems is a plus  Excellent attention to detail, organizational skills, and ability to manage multiple priorities.  Strong analytical and problem-solving abilities  Clear written and verbal communication skills  Eagerness to learn and contribute to a collaborative, team-oriented environment  Minimum Physical Requirements:  The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low. Salary: $25/hr #LI-ONSITE #HUSA This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.    HomeServe USA is an equal opportunity employer.

HomeServe USA, a Brookfield Infrastructure Group portfolio company, is a Great Place to Work, and while we're biased, we're not just saying that. We're proud to have been certified as a Great place to Work the last five years. What does HomeServe do and what makes it so great? Well, we're glad you asked! We put people at the heart of everything we do. That's priority number one for all of us. For the nearly 5 million customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,300 municipal and utility partners, that means providing their customers with access to affordable home repair plans, making it easier, faster and less expensive to have their home repair needs met. And for the more than 1,500 people working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none. At HomeServe, everyone is welcome. We know that having diverse teams has a positive impact on our work and ultimately helps us better serve our customers. No matter your role at HomeServe, you're part of a growing team that's working to make home repairs and improvements easy. This role comes with full benefits and a pay range of $19.66 - $23.59/hr to start. Responsibilities: Assist in the proper installer of various HVAC equipment. Assist in the proper installation of water heaters. Safely transport and handle materials. Capable of installing and testing fuels lines. Assist in install of utility related work. Proper completion of all necessary paperwork. Job Requirements: Must demonstrate the knowledge and ability to use all hand and/or power tools associated with the type of work being performed. High School Diploma or General Education Degree (GED) required. Ability to speak, write, and read English. Minimum Physical Requirements: The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low. In Return We Offer: Union position Tools & Uniforms provided by the Company Career development and advancement opportunities Excellent benefits including generous medical, vision, dental and life & disability insurance 401(k) plan with a company match Competitive compensation including wage, commissions & bonus This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. HomeServe USA is an equal opportunity employer

At HomeServe, we take pride in making homeownership simple and worry-free - and we believe great marketing helps tell that story. We're looking for a curious, creative, and digitally savvy Direct-to-Consumer Marketing Intern to join our team for a 10-week internship starting June 2026. This is an exciting opportunity to gain hands-on experience in digital marketing while contributing to projects that shape how customers engage with our brand. The ideal candidate is a rising senior with a passion for creativity, technology, and communication - eager to learn, contribute ideas, and make an impact in a collaborative and fast-paced environment. Throughout the summer, you'll be immersed in the daily rhythm of our DTC Creative team - learning how content is created and archived and how insights drive decisions. You'll shadow seasoned professionals, contribute to live projects, and cap off the experience by sharing your work at our Intern Showcase in August. Responsibilities: * Maintaining and updating design libraries: Organizing, tagging, and ensuring consistency of imagery, UI components, styles (typography, color, etc.), and other digital assets within Figma's and Bynder's shared libraries. * Component creation and documentation: Developing new designs and reusable UI components using Figma features like Auto Layout, variants, and properties, and creating clear documentation and guidelines for their use. * Ensuring design consistency: Facilitating compliance with established design patterns and brand guidelines across different projects and teams. * Collaborating with the team: Working closely with designers, copywriters, editors, and marketers to ensure the design and photo asset system meets their needs and is implemented correctly. * Auditing and quality control: Assisting with quality checks to maintain a well-structured and organized system, identifying and addressing "design debt." * Assisting with asset migration and organization: Supporting the process of migrating or cataloging assets and ensuring proper file naming conventions and metadata standards. What you'll Gain: * Professional growth and mentorship, with opportunities to network, learn, and receive feedback from experienced marketing leaders. * Exposure to marketing design tools * Real-world experience managing and executing digital marketing initiatives in a fast-paced corporate environment. Qualifications and Skills: * Currently pursuing a bachelor's degree in marketing, multi-media, communications, graphic design, advertising, digital media, or related field. * Attention to detail: essential for managing assets and ensuring accuracy within our systems. Someone who loves organizing! * Good written communication skills * Problem Solver: A proactive approach to identifying and solving issues related to asset management and system maintenance. * Students must be at least 18 years of age by the start of the summer internship assignment. * The Marketing Intern will be expected to work full-time at 30-40 hours/week and will be compensated on an hourly basis. * Familiarity with design tools or willingness to learn (e.g., Knowledge and experience with Figma, Photoshop, Bynder & asset management a plus). * Collaborative, curious, and proactive mindset with enthusiasm for creativity. Minimum Physical Requirements: The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low. Salary: $25/hr #LI-ONSITE #HUSA This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. HomeServe USA is an equal opportunity employer.

HomeServe's unique culture allows for the opportunity to learn and grow quickly while being challenged in a collaborative atmosphere. The Underwriting & Pricing Analyst provides critical support and guidance by gathering, tracking, and summarizing operational and financial data into meaningful reports that drive forecasting, variance analysis, and decision-making. Ideal candidates will have the desire to learn quickly, enjoy a challenge, and strive to reach high standards. Responsibilities: * Summarize complex data, ideas, and concepts into meaningful and concise financial reports and presentations. * Ensure the integrity, accuracy and validity of the information being reported. * Support on-going initiatives to automate, improve, and streamline the analysis and reporting process. * Build quality controls and offer improvements on data discrepancies. * Conduct research and analysis for department heads to ensure that the best decisions are made in order to achieve operational and financial objectives. * Work with business owners to review KPI's and trending analysis; make insightful recommendations to increase efficiency and lower operating expenses. Essential Functions: Essential Job Function % of Time on Function Financial Reporting - Summarize complex data into clear, concise financial reports and presentations. 40% Quality Control - Identify and resolve data discrepancies, build safeguards, and improve reporting accuracy. 10% Data Integrity - Ensure accuracy, validity, and reliability of reported information. 10% Research & Analysis - Conduct financial and operational analysis to support decision-making. 30% Process Improvement - Support automation and streamlining of analysis and reporting workflows. 10% Total 100% Job Requirements: * Bachelor's degree in Finance, Accounting, Economics, Statistics, Analytics, or a related field (preferred). * 1-3+ years of relevant experience in financial planning, reporting, analytics, or underwriting. * Advanced proficiency in Microsoft Excel and familiarity with reporting tools such as Alteryx, Tableau, and Hyperion Planning; SQL querying experience preferred. * Experience working with large datasets and consolidating raw data into actionable reports. * Able to work effectively in a deadline-driven environment while balancing multiple priorities. * Passionate about continuous improvement, problem solving, and innovative thinking. Minimum Physical Requirements: The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low. This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Salary Range (Norwalk): $67,284.27 to $89,712.36 Annual Bonus Potential: 5% #LI-ONSITE #HUSA HomeServe USA is an equal opportunity employer.