Regional Operation Manager jobs at HomeServe USA - 1201 jobs
SALT Manager: State & Local Tax Strategy & Compliance
BDO USA 4.8
Boston, MA jobs
A leading accounting firm in Boston seeks a Sales & Use Tax Manager to advise clients on tax regulations and compliance. The role involves significant client interaction, managing tax-related issues, and supervising tax professionals. Ideal candidates should have a Bachelor's degree, a minimum of four years in state and local tax, and strong communication skills. This position offers competitive pay and opportunities for career advancement within a supportive culture.
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$98k-126k yearly est. 2d ago
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Head of Trading Operations Team (USA)
Trexquant Investment LP 4.0
Stamford, CT jobs
We are seeking an experienced systematic trading professional to lead our trading team and oversee the firm's end-to-end trading operations. This individual will collaborate closely with the operations, execution, and infrastructure teams to ensure that all trading activities are executed smoothly, accurately, and efficiently.
Responsibilities
Oversee the firm's global, multi-asset trading operations-including equities, futures, corporate bonds, and other instruments-to ensure accuracy, efficiency, and reliability.
Collaborate with the execution, operations, and infrastructure teams to continuously enhance trading workflows and operational scalability.
Drive ongoing improvements by initiating and implementing new trading-related projects and managing existing initiatives to optimize performance and minimize friction across systems and processes.
Provide leadership and mentorship to the trading team, fostering a culture of excellence, accountability, and collaboration.
Bachelor's, Master's, or Ph.D. degrees in Mathematics, Statistical Modeling, Computer Science or other related STEM fields.
5+ years of experience in trading or managing the trading operation.
Proven leadership experience in managing a systematic trading team of quantitative members.
Exceptional quantitative, analytical, and communication skills with the ability to collaborate across functions.
Competitive salary plus bonus based on individual and company performance.
Collaborative, casual, and friendly work environment.
PPO Health, dental and vision insurance premiums fully covered for you and your. dependents.
Pre-tax commuter benefits.
Weekly company meals.
Trexquant is an Equal Opportunity Employer
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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
**Position Overview**
The Senior Manager of Detection Operations is responsible for the daily execution of the IFCOE's Internal Fraud alert review and referral processes. Reporting to the Director of Detection Operations this role will be a 'first amongst peers' providing leadership support to Operations staff. The Senior Manager will be responsible for Identifying reviewing and escalating potential incidents of internal fraud, misconduct, or policy violations. This role conducts preliminary assessments of internal fraud alerts, business referrals, and data-driven findings to determine appropriate referral for investigation, ensuring timely, accurate, and confidential handling of sensitive matters. Plays a critical role in protecting the organization's assets, reputation, and compliance posture.
**Key Responsibilities:**
+ Review and analyze potential internal fraud incidents identified through monitoring reports and business referrals.
+ Conduct initial assessments to determine credibility severity and appropriate escalation and or referral paths
+ Prepare clear and well documented alert summaries and supporting materials for referral to investigations
+ Maintain accurate case records in accordance with internal policies, regulatory requirements, and quality standards
+ Identify trends, patterns, or emerging risks related to internal fraud or misconduct
+ Collaborate with cross functional teams to ensure proper handling and resolution of referred alerts
+ Ensure strict confidentiality and objectivity when handling sensitive colleague related matters
+ Support continuous improvement of fraud detection and referral processes
+ Ensure operational coverage, service level adherence and timely escalation of high-risk incidents
+ Support the VP of Detection, Reporting, and QA to operationalize new rules, thresholds and models into monitoring systems
+ Contribute to reporting on detection effectiveness and operational performance
+ Partner with investigations on case referrals and feedback loops to refine detection quality
**Desired Leadership Characteristics:**
+ Calm and decisive under pressure.
+ Ability to prioritize actions for the benefit of the organization to remain focused on most critical issues
+ Initiative and bias for action and for getting things done
+ Proven ability in extending and maintaining strong relationships in a complex multi-national corporation
+ Strong problem solver with the ability to use analytical methods to affect change
+ Effective organizational skills (including attention to detail) along with the ability to collaborate and influence in a matrixed environment
**Preferred Qualifications**
+ 10 years of experience in fraud operations, monitoring, or security operations,
+ Deep understanding of fraud monitoring tools, insider threat detection and case management systems
+ Strong knowledge of internal fraud typologies and insider risk behaviors
+ Proven track record of managing global operations teams
+ Strong collaborations skills with Technology, CEG, Legal and risk oversight functions
+ Experience with operational KPIs, back-office case and SLA management, and executive reporting
**Qualifications**
Salary Range: $103,750.00 to $174,750.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position
**Job:** Operations
**Primary Location:** US-New York-New York
**Other Locations:** United States, US-North Carolina-Charlotte
**Schedule** Full-time
**Req ID:** 26000433
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Position Overview
The Senior Manager of Detection Operations is responsible for the daily execution of the IFCOE's Internal Fraud alert review and referral processes. Reporting to the Director of Detection Operations this role will be a 'first amongst peers' providing leadership support to Operations staff. The Senior Manager will be responsible for Identifying reviewing and escalating potential incidents of internal fraud, misconduct, or policy violations. This role conducts preliminary assessments of internal fraud alerts, business referrals, and data-driven findings to determine appropriate referral for investigation, ensuring timely, accurate, and confidential handling of sensitive matters. Plays a critical role in protecting the organization's assets, reputation, and compliance posture.
Key Responsibilities:
Review and analyze potential internal fraud incidents identified through monitoring reports and business referrals.
Conduct initial assessments to determine credibility severity and appropriate escalation and or referral paths
Prepare clear and well documented alert summaries and supporting materials for referral to investigations
Maintain accurate case records in accordance with internal policies, regulatory requirements, and quality standards
Identify trends, patterns, or emerging risks related to internal fraud or misconduct
Collaborate with cross functional teams to ensure proper handling and resolution of referred alerts
Ensure strict confidentiality and objectivity when handling sensitive colleague related matters
Support continuous improvement of fraud detection and referral processes
Ensure operational coverage, service level adherence and timely escalation of high-risk incidents
Support the VP of Detection, Reporting, and QA to operationalize new rules, thresholds and models into monitoring systems
Contribute to reporting on detection effectiveness and operational performance
Partner with investigations on case referrals and feedback loops to refine detection quality
Desired Leadership Characteristics:
Calm and decisive under pressure.
Ability to prioritize actions for the benefit of the organization to remain focused on most critical issues
Initiative and bias for action and for getting things done
Proven ability in extending and maintaining strong relationships in a complex multi-national corporation
Strong problem solver with the ability to use analytical methods to affect change
Effective organizational skills (including attention to detail) along with the ability to collaborate and influence in a matrixed environment
Preferred Qualifications
10+ years of experience in fraud operations, monitoring, or security operations,
Deep understanding of fraud monitoring tools, insider threat detection and case management systems
Strong knowledge of internal fraud typologies and insider risk behaviors
Proven track record of managing global operations teams
Strong collaborations skills with Technology, CEG, Legal and risk oversight functions
Experience with operational KPIs, back-office case and SLA management, and executive reporting
Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position
$103.8k-174.8k yearly 2d ago
Director, Detection Operations, Internal Fraud
American Express 4.8
New York, NY jobs
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Position Overview:
The Director of Detection Operations is responsible for overseeing the daily operations of internal fraud detections systems, ensuring the effective monitoring of insider threats and internal fraud risks across the enterprise. This role manages the detection infrastructure, alert triage and case referrals. Working closely with the VP of Detection, Reporting, and QA, Investigations and Technology teams, the Director ensures that internal fraud alerts are timely, accurate, and actionable, while minimizing false positives and operational noise.
Key Responsibilities:
Lead the fraud detection operations team, responsible for monitoring and triage of internal fraud alerts
Oversee daily workflows including alert intake, triage, escalation and case referral to investigation teams
Ensure operational coverage, service level adherence and timely escalation of high-risk incidents
Support the VP of Detection, Reporting, and QA to operationalize new rules, thresholds and models into monitoring systems
Track and improve detection efficiency (hit rates, false positives, alert to case conversion)
Define and report on detection operations Key Performance Indicators (KPI)
Contribute to reporting on detection effectiveness and operational performance
Partner with investigations on case referrals and feedback loops to refine detection quality
Support audit and regulatory review of detection operations
Build and manage a team of fraud detection analysts and operations specialists
Drive a culture of operational discipline, continuous improvement and risk ownership
Desired Leadership Characteristics:
Calm and decisive under pressure.
Ability to prioritize actions for the benefit of the organization to remain focused on most critical issues
Initiative and bias for action and for getting things done
Proven ability in extending and maintaining strong relationships in a complex multi-national corporation
Strong problem solver with the ability to use analytical methods to affect change
Effective organizational skills (including attention to detail) along with the ability to collaborate and influence in a matrixed environment
Minimum Qualifications:
10+ years of experience in fraud operations, monitoring, or security operations, with at least 3 years in a leadership role
Deep understanding of fraud monitoring tools, insider threat detection and case management systems
Strong knowledge of internal fraud typologies and insider risk behaviors
Proven track record of managing global operations teams
Strong collaborations skills with Technology, CEG, Legal and risk oversight functions
Experience with operational KPIs, back-office case and SLA management, and executive reporting
Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
$123k-215.3k yearly 2d ago
Director, Detection Operations, Internal Fraud
American Express 4.8
New York, NY jobs
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
**Position Overview:**
The Director of Detection Operations is responsible for overseeing the daily operations of internal fraud detections systems, ensuring the effective monitoring of insider threats and internal fraud risks across the enterprise. This role manages the detection infrastructure, alert triage and case referrals. Working closely with the VP of Detection, Reporting, and QA, Investigations and Technology teams, the Director ensures that internal fraud alerts are timely, accurate, and actionable, while minimizing false positives and operational noise.
**Key** **Responsibilities:**
+ Lead the fraud detection operations team, responsible for monitoring and triage of internal fraud alerts
+ Oversee daily workflows including alert intake, triage, escalation and case referral to investigation teams
+ Ensure operational coverage, service level adherence and timely escalation of high-risk incidents
+ Support the VP of Detection, Reporting, and QA to operationalize new rules, thresholds and models into monitoring systems
+ Track and improve detection efficiency (hit rates, false positives, alert to case conversion)
+ Define and report on detection operations Key Performance Indicators (KPI)
+ Contribute to reporting on detection effectiveness and operational performance
+ Partner with investigations on case referrals and feedback loops to refine detection quality
+ Support audit and regulatory review of detection operations
+ Build and manage a team of fraud detection analysts and operations specialists
+ Drive a culture of operational discipline, continuous improvement and risk ownership
**Desired Leadership Characteristics:**
+ Calm and decisive under pressure.
+ Ability to prioritize actions for the benefit of the organization to remain focused on most critical issues
+ Initiative and bias for action and for getting things done
+ Proven ability in extending and maintaining strong relationships in a complex multi-national corporation
+ Strong problem solver with the ability to use analytical methods to affect change
+ Effective organizational skills (including attention to detail) along with the ability to collaborate and influence in a matrixed environment
**Minimum** **Qualifications:**
+ 10 years of experience in fraud operations, monitoring, or security operations, with at least 3 years in a leadership role
+ Deep understanding of fraud monitoring tools, insider threat detection and case management systems
+ Strong knowledge of internal fraud typologies and insider risk behaviors
+ Proven track record of managing global operations teams
+ Strong collaborations skills with Technology, CEG, Legal and risk oversight functions
+ Experience with operational KPIs, back-office case and SLA management, and executive reporting
**Qualifications**
Salary Range: $123,000.00 to $215,250.00 annually bonus equity (if applicable) benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
**Job:** Operations
**Primary Location:** US-New York-New York
**Other Locations:** US-North Carolina-Charlotte
**Schedule** Full-time
**Req ID:** 26000431
$123k-215.3k yearly 2d ago
Investment Operations Director - Lead Wealth Ops
Massmutual 4.3
Springfield, MA jobs
A leading financial services firm in Springfield, MA, is seeking an Investment Operations Director to oversee a team in a dynamic environment. The ideal candidate will possess significant experience in financial services, strong communication skills, and leadership qualities necessary for driving strategic initiatives. This role includes managing compliance standards and continuous improvements in a collaborative atmosphere.
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$105k-142k yearly est. 5d ago
Investment Operations Director
Massmutual 4.3
Springfield, MA jobs
The Opportunity
We have an opportunity within our Inforce Account Maintenance team for a Investment Operations Director.As an Investment Operations Director you will overseea team of Investment Specialists, Consultants, Principals andbe part of a highly structured, fast paced team-oriented environment focused on providing quality service and maintaining compliance standards. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness.
The Team
The team is comprised of 20+ team members with a background in Wealth Management. Their roles vary from leads who support the director in driving the team, principal roles which are licensed individuals responsible for more complex functions and analysts (“processors)” who support the processing of daily end client transactions and interaction with our external partners such as National Financial Services.The team has direct interaction with our advisors, their support staff, compliance, legal and other operational partners. They are high functioning, collaborative and are motivated to do what is best and right for the firm, our advisors, their clients as well as for each other. The team dynamic is unique in that we have members who have grown in role as the broker dealer has grown as well as members who bring an outside perspective or are fairly new to the financial services industry.
The Impact
The Account Maintenance Director is expected to have a strong business acumen in the securities and wealth management space to ensure the team is prepared and educated to support strategic initiatives such as the rollout of new product offerings.
The Director and by extension the team is accountable for ensuring processing service levels are consistently maintained.
The ideal candidate for this role must demonstrate daily agility and ability to learn, adapt, implement continuous improvement in support of changing regulatory and competitive landscapes.
Communication and leading others are key in this role. Collaborating with the team to communicate and establish clear goals, provide feedback, developmental opportunities and do so in a manner that is inclusive.
Support strategic vision and growth trajectory of the broker dealer by providing transparent communication, working with the team to ensure readiness, identifying opportunities to improve ease of doing business.
The Minimum Qualifications
High School Diploma
Series 7 and Series 24 licenses required at time of application
5+ years Financial Services / Investments experience
1+ year leadership or 1:1 coaching/mentoring experience
The Ideal Qualifications
5+ Years Experience with customer service in the financial services field required
Strong analytical/Problem solving skills
Strong written, verbal, and interpersonal communication skills
Listening skills
Organization navigation skills
Time Management (multi-tasking
SME in multiple functions and proficient in most functions
What to Expect as Part of MassMutual and the Team
Regular meetings with the MMLIS In-Force Operations Team
Focused one-on-one meetings with your manager
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-DK1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. #J-18808-Ljbffr
$105k-142k yearly est. 5d ago
Legal Operations Manager (USA)
Trexquant Investment 4.0
Stamford, CT jobs
Trexquant is a growing systematic fund manager with a core team of highly accomplished technologists. We apply a wide variety of statistical and machine learning techniques to build investment portfolios and trade our client assets in global equity and futures markets. We are hiring a Contract Manager based in Stamford, CT to manage data and technology procurement contracts. This position will sit in the Company's Legal and Compliance team.
We are seeking a Legal OperationsManager to join our growing legal and compliance functions. This role is ideal for someone who enjoys building scalable, tech-enabled legal processes and managing the operational backbone of a high-performing legal team.
You will implement and maintain contract management systems, automate workflows, ensure compliance and recordkeeping, support regulatory filings, and manage the intake and tracking of legal requests. You will also handle less complex contract negotiations using established form agreements and playbooks.
Responsibilities:
Contract Management & Automation
Administer and optimize Trexquant's contract lifecycle by using contract management tools (e.g., Ironclad, Conga).
Manage legal document execution and storage processes.
Track contract renewals and compliance obligations.
Technology Enabled Process and Workflow Design
Build and maintain Jira or other solution based workflows for legal request intake, approvals, and reporting.
Proactively identify opportunities to automate and streamline legal and compliance processes.
Develop workflow descriptions and provide training to improve operational efficiency across the firm.
Contract Negotiation Support
Review, negotiate, and redline agreements such as NDAs, vendor contracts, and amendments by using form templates and playbooks.
Coordinate with internal business teams and external counterparties to finalize contracts.
Compliance & Recordkeeping
Maintain organized filing systems for regulatory and corporate compliance materials.
Support reporting, audit and policy implementation efforts.
Qualifications:
Bachelor's degree required; JD preferred but not required.
3-10 years of experience in legal operations, contract management or paralegal roles within a technology, financial services or legal department environment.
Strong understanding of contract lifecycle management and technology enabled workflow design.
Proficiency with:
Jira (for workflow management)
Conga or Ironclad (for contract lifecycle management)
DocuSign and Adobe Sign (for e‑signature processes)
Google Workspace (Docs, Sheets, Drive, etc.)
Basic HTML or similar skills (for form and template customization).
Excellent organizational skills, attention to detail and ability to manage multiple priorities in a fast‑paced setting.
A proactive mindset with a passion for improving processes through technology.
Ability to come 4 days per week in office with greater flexibility over time.
Benefits:
Competitive salary plus bonus based on individual and company performance.
Collaborative, casual and friendly work environment.
PPO Health, dental and vision insurance premiums fully covered for you and your dependents.
Pre‑tax commuter benefits.
Weekly company meals.
Trexquant is an Equal Opportunity Employer.
#J-18808-Ljbffr
$83k-135k yearly est. 2d ago
Business Manager, Investment Team
Partners Capital 4.4
Boston, MA jobs
Founded in 2001, Partners Capital is a Global Investment Office acting for distinguished endowments and foundations, senior investment professionals and prominent families across the globe. With $70B+ in assets under management, the firm constructs customized investment portfolios for its clients tapping into its deep network of partnerships with what we consider exceptional asset managers across all major asset classes. Clients include Syracuse University, Sesame Workshop, INSEAD Business School, New York's Metropolitan Opera, San Francisco Symphony, Eton College, Colorado College, several Oxford and Cambridge University Colleges, several family offices around the world, and senior executives from leading global investment firms. The firm employs more than 350 people across its eight offices located in Boston, New York, London, San Francisco, Paris, Singapore, Hong Kong and Dallas.
Partners Capital is diverse and inclusive, in people and in thought. Our meritocracy is enabled by fostering a truly inclusive and collaborative culture. We are proud to be an equal opportunity employer where diverse perspectives, backgrounds and experiences are valued.
Position Description
Reporting to a Client CIO Partner, this business embedded Talent Manager role will focus on reactive and proactive team and account staffing for business and client needs, identifying and partnering with the Human Resources team on skills-based, professional and career development, act as the point of contact for early career hiring programs and fully engage in lateral hiring processes, as well as the own the mentor program.
Key Responsibilities include, but not limited to:
Strategic Organizational Design:
Partner with the Head of North America to design and evolve the organizational/team structure aligned to regional growth strategy, priorities, and operating model.
Assist with strategic workforce planning initiatives to ensure the right capabilities, roles, and capacity are in place to meet short- and long-term business objectives.
Help assess team effectiveness and recommend changes to improve decision-making, scalability, and collaboration.
Analyze talent, performance, and cost data to inform org design decisions and scenario planning.
Internal Staffing Needs and Management - Client and team staffing responsibilities:
Allocate resources to Client account teams balancing workload, skill sets, and client demands to ensure accounts have the right people, preventing burnout while maximizing firm efficiency and career progression.
Manage capacity, push back on unrealistic people demands, and facilitate career growth for early career team members by giving them quality and growth experience.
Actively monitor team member workload, skill development, and burnout levels.
Constantly assess team availability versus incoming new business, often pushing back on senior staff as appropriate.
Ensures teams have necessary headcount and the right talent for urgent or complex tasks; staff planning.
External Hiring Needs - Team staffing responsibilities:
Partner with Talent Acquisition team to identify, assess, sell, and hire top talent for early career and lateral business needs.
Team performance optimization and development:
Assists in designing talent development strategies that grow people through experiential learning, on-the-job exposure, and targeted education, building high-performing teams.
Create stretch assignments and project-based learning experiences aligned to business priorities.
Ensure right mentor pairs are established, set expectations, and monitor effectiveness.
Manage intern and analyst programs to included recruiting, hiring, onboarding, performance management, etc.
Key responsibilities may be assessed and are subject to change from time to time based on the needs of the business. The individual may be required to work overtime as needed.
Additional responsibilities include:
Responsible for ensuring all information security processes, policies and procedures are adhered to and any issues or concerns are raised with the Cyber Security team.
Ensure full compliance with all local data protection regulations and privacy controls, and any related issues are raised via the appropriate channels.
Qualifications / Attributes
Required:
Bachelor's degree required with 7-10 years of experience in financial services.
Business role experience embedded in organization with a focus on building and managing high performing teams. Experience managing business led people/talent programming in matrixed organizations.
Ability to translate business strategy into capability and talent needs.
Strong stakeholder management and consensus-building skills.
Experience managing talent in results-driven, high-accountability environments.
Ability to calibrate performance across teams via incentives and metrics.
Navigate compensation, promotion, and recognition in pay-for-performance cultures.
Highly strategic, organized, and detail-oriented, with the ability to manage multiple priorities and deliver under pressure in fast-paced environments.
Benefits and Compensation
Partners Capital is committed to being a great place to work. We are focused both on wellbeing and professional growth. You can expect professional development and career progression opportunities, competitive compensation, exceptional benefits, and a flexible “results-focused” working model. Our benefits package includes medical, dental, and vision insurance, short and long-term disability insurance, life insurance, flexible spending accounts, commuter benefits, paid time off and a 401(k) plan with employer matching. The Firm also supports global philanthropy via a charity program and volunteer day. In addition, we champion a variety of wellness and social events. We also support the pursuit of professional certifications such as the Chartered Financial Analyst (CFA), Chartered Alternative Investment Analyst (CAIA), etc.
Massachusetts requires Partners Capital to include a reasonable estimate of the base salary range for this role. This base salary range is specific to individuals applying to work in our Massachusetts office and takes into account a number of factors. A reasonable estimate of the base salary range for this role in Massachusetts is $160,000 to $250,000. The base salary offered will be determined on factors such as experience, skills, training, certifications, and education. Decisions will be determined on a case-by-case basis.
The base salary is one element of our competitive compensation package. In addition to the base salary, this position may be eligible for performance-based incentives and our profit share program.
Contact Details
Please send your CV to *************************************** with the subject: Business Manager
.
Further information about Partners Capital is available on our website *********************
For all California residents, please click here to view the Partners Capital California Applicant Privacy Notice
$160k-250k yearly 2d ago
General Manager
24 Hour Fitness USA, Inc. 4.7
Denver, CO jobs
As a General Manager at 24 Hour Fitness, you are the driving force behind your club living our mission, vision, and values, to drive membership growth, revenue generation, and operational excellence. You'll lead a high-performing team to deliver an e General Manager, Manager, Fitness, Operations, Manufacturing, Business Services, Team Member, Certification
$144k-208k yearly est. 2d ago
Branch Manager, East Region
Dollar Bank, FSB 4.1
Pittsburgh, PA jobs
The Branch Manager I, participates in a comprehensive retail training program while working toward individual business development and sales objectives. This role is responsible for fostering a high-performing sales and service team, ensuring that each member contributes to the branch's success through a consultative sales approach.
A key focus of the Branch Manager I is enhancing team performance through individualized coaching sessions and holding team members accountable for their goals. Additionally, this role actively drives business growth through proactive initiatives, including participation in community events and business networking opportunities. This position requires travel to multiple branch locations within the East Region. These branch locations include: Braddock Hills, Penn Hills, Oakland, Squirrel Hill, Greengate, Hyndman, Ligonier, Scottdale, Westmoreland, Mt. Pleasant. Travel reimbursement is provided once milage threshold is met.
Education and Experience Requirements:
* Candidate must have one of the following:
o Bachelor's Degree with three years of solid management experience in a retail environment including managing a staff, coaching, and meeting sales goals.
o High School Diploma/GED with seven years of solid management experience in a retail environment including managing a staff, coaching, and meeting sales goals.
o High School Diploma/GED with three years of retail banking experience as a Branch Manager.
* Retail Banking and business development experience preferred.
* Ability to travel as needed to training.
* A valid driver's license and access to a reliable vehicle is required.
* Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency.
Essential Functions:
* Deliver exceptional service in alignment with the Bank's Mission, Vision, and Values.
* Contribute directly to customer growth and retention by utilizing proactive strategies to develop business opportunities and deepen customer relationships.
* Actively support customer engagement by adhering to the Bank's service behaviors.
* Overseeing the team's service behaviors efforts, promoting products and services, and conducting call nights to follow up on leads.
* Foster a customer service-oriented team culture, where each member contributes to relationship building and operational integrity.
* Conduct daily team huddles, monthly team meetings, and individual coaching sessions to provide performance feedback.
* Represent the Bank professionally within the community, actively sourcing new relationships through involvement in local businesses, organizations, and charitable events.
* Consistently achieve all established customer service goals and targets.
* Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction.
* Arithmetic skills to count money accurately
* Computer literacy to access account information and process transactions
* Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
* Maintain a professional appearance and conduct yourself in a professional manner at all times.
* Maintain the highest level of professional integrity and ethics.
* All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
$70k-87k yearly est. 3d ago
Branch Manager, North Region
Dollar Bank, FSB 4.1
Pittsburgh, PA jobs
The Branch Manager I participates in a comprehensive retail training program while working toward individual business development and sales objectives. This role is responsible for fostering a high-performing sales and service team, ensuring that each member contributes to the branch's success through a consultative sales approach.
A key focus of the Branch Manager I is enhancing team performance through individualized coaching sessions and holding team members accountable for their goals. Additionally, this role actively drives business growth through proactive initiatives, including participation in community events and business networking opportunities.
As a member of the Regional Banking Team, you will be responsible for supporting multiple branches within Dollar Bank's Northern Market. These branches include North Hills, Richland, Wexford, Cranberry, and Butler. Travel reimbursement is provided after a specific mileage threshold is met.
Education and Experience Requirements:
* Candidate must have one of the following:
o Bachelor's Degree with three years of solid management experience in a retail environment including managing a staff, coaching, and meeting sales goals.
o High School Diploma/GED with seven years of solid management experience in a retail environment including managing a staff, coaching, and meeting sales goals.
o High School Diploma/GED with three years of retail banking experience as a Branch Manager.
* Retail Banking and business development experience preferred.
* Ability to travel as needed to training.
* A valid driver's license and access to a reliable vehicle is required.
* Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency.
Essential Functions:
* Deliver exceptional service in alignment with the Bank's Mission, Vision, and Values.
* Contribute directly to customer growth and retention by utilizing proactive strategies to develop business opportunities and deepen customer relationships.
* Actively support customer engagement by adhering to the Bank's service behaviors.
* Overseeing the team's service behaviors efforts, promoting products and services, and conducting call nights to follow up on leads.
* Foster a customer service-oriented team culture, where each member contributes to relationship building and operational integrity.
* Conduct daily team huddles, monthly team meetings, and individual coaching sessions to provide performance feedback.
* Represent the Bank professionally within the community, actively sourcing new relationships through involvement in local businesses, organizations, and charitable events.
* Consistently achieve all established customer service goals and targets.
* Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction.
* Arithmetic skills to count money accurately
* Computer literacy to access account information and process transactions
* Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
* Maintain a professional appearance and conduct yourself in a professional manner at all times.
* Maintain the highest level of professional integrity and ethics.
* All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
$70k-87k yearly est. 3d ago
General Manager
24 Hour Fitness Worldwide, Inc. 4.7
Denver, CO jobs
FULL-TIME Full-time
As a General Manager at 24 Hour Fitness, you are the driving force behind your club living our mission, vision, and values, to drive membership growth, revenue generation, and operational excellence. You'll lead a high-performing team to deliver an exceptional member experience while achieving ambitious sales goals. With a strong focus on driving membership sales, increasing fitness revenue, and growing overall club performance, you will build a results-oriented culture rooted in accountability and success. Your leadership will cultivate a motivated team, a welcoming club environment, and a business that consistently exceeds targets.
ESSENTIAL DUTIES & RESPONSIBILTIES
Develop and implement strategies to drive membership sales, fitness, retail, and other revenue streams, exceeding targets.
Recruit, train, and develop a high-performing team with shared goals and a one-team mindset.
Provide ongoing support, coaching, and leadership to the team, setting clear objectives, delegating responsibilities, leveraging strengths, and fostering a culture of excellence and accountability.
Drive strong relationships with members by creating a welcoming, community-focused environment that keeps them engaged, motivated, and committed to achieving their fitness goals.
Oversee day-to-day club operations, including facility maintenance, equipment upkeep, and cleanliness standards.
Manage budgets effectively, control expenses, and maximize profitability while adhering to company policies and procedures.
Implement safety protocols and procedures to ensure the well-being of members and staff, in compliance with health and safety regulations.
Build relationships within the local community, representing the gym at events, and implementing outreach initiatives to attract new members.
Develop and execute member retention strategies, such as engagement programs, events, and incentives.
Promote awareness and compliance with company policies, procedures, and standards, as well as relevant industry regulations.
Maintain a consistent 9:00 AM--7:00 PM or 10:00 AM--8:00 PM schedule, aligned to peak business hours and club needs.
QUALIFICATIONS
Required Knowledge, Skills & Abilities
3-5+ years of management experience in the broader retail/hospitality/fitness industry, with a proven track record of success.
2-4 years of progressive management experience supervising 3-10+ employees in a team environment with measurable employee development and promotion outcomes.
Ability to inspire and lead teams to implement and deliver on member and team member initiatives through a strong service focus and creating and implementing a consistent and robust service culture.
Ability to create an outstanding member and team member experience with a high-performance culture through people development, innovation, and collaboration within your team.
Excellent communication, interpersonal, and customer service skills
CPR/AED certification is required within 30 days of hire. The company provides access to an approved training program at no cost to support this requirement. Certification must be maintained throughout employment.
Personal Training certification from a nationally recognized organization (e.g., NASM, ISSA) is required within 90 days of hire. The company provides access to a certification program at no cost. A degree in Exercise Science, Kinesiology, or a related field may satisfy this requirement in lieu of a certification, subject to qualification and approval.
Preferred Knowledge, Skills & Abilities
Bachelor's degree in Business Administration, Sports Management, Exercise Science, Kinesiology or a related field.
Familiarity with sales techniques and strategies.
Active involvement in the fitness community through professional associations or networking events.
Physical, Mental, and Environmental Demands
Frequently requires cognitive ability to learn new tasks, remember processes, maintain focus, complete tasks independently and within specified time frames, make timely decisions, and effectively communicate with members and team members.
Frequent keying and use of telephones, computers, printers, and other electronic devices requiring fine manipulation.
Prolonged standing, walking, and time spent on foot, supervising the club floor and interacting with members and staff.
Regular bending, stooping, climbing, reaching, and lifting and/or moving up to 25 pounds; occasionally lifting up to 50 pounds, with or without assistance.
Regular exposure to cleaning chemicals and agents.
Regular exposure to fitness equipment and moving mechanical parts.
Occasionally exposed to loud noise levels consistent with a fitness or gym environment.
Travel Requirement
* Ability to travel up to 10% of the time to attend training sessions and meetings.
BENEFITS AT 24
In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups to facilitate connections with other team members and participation in community events both in-person and virtually.
Disclaimer
DISCLAIMER: This is intended to describe the general nature and level of work performed by individuals assigned to this job. Responsibilities and functions may vary based on any number of business-related factors, including but not limited to: club location, size, revenue, amenities, staffing, etc. This job description is not exhaustive and is subject to change. Additionally, 24 Hour Fitness provides reasonable accommodation to qualified individuals with disabilities to assist them with performing their essential functions unless doing so would cause undue hardship.
Benefits Summary
24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership.
Compensation Summary
All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan.
Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above).
Actual offer may vary from posted hiring range based on location, work experience, and/or education.
Salary Range: $64600 - $76000 (Actual offer may vary from posted hiring range based on location, work experience, and/or education.)
FUNCTIONAL GROUP Club Management
$64.6k-76k yearly 2d ago
Regional Banking Supervisor, Downtown Region (Float Banker)
Dollar Bank, FSB 4.1
Pittsburgh, PA jobs
Love a role that keeps you moving? This one's for you. Tired of being stuck in one branch? Step into a leadership role that lets you travel across the Northern Market - supporting teams, elevating service, and making an impact in multiple communities!
As our Regional Banking Supervisor, you'll be the go-to leader traveling between Allentown, Fourth Avenue, Gateway, Market Square branches - building relationships, mentoring teams, and delivering exceptional customer experiences. Mileage reimbursement is provided for travel.
This role will offer you Mileage reimbursement, Career visibility, A role where every day feels different
What You'll Do
* Float between branches & keep operations running smoothly
* Coach and inspire banking teams
* Deliver customized financial guidance to customers
* Strengthen service quality across the region
Why You'll Love It
* A travel-forward leadership role (goodbye, same-old routine!)
* Huge market exposure + a broader network
* Leadership & consultative sales development
* A culture that values growth, innovation & service excellence
Ready to take your career on the road - and to the next level?
Apply today and lead across the region, one branch at a time.
The Regional Banking Supervisor plays a key role in delivering exceptional customer service and strengthening customer relationships. This position involves engaging in meaningful interactions to understand customer needs and providing tailored recommendations on banking products and services, including checking and savings accounts, credit cards, loans, and digital banking solutions.
In addition to a comprehensive retail training program designed to develop consultative sales skills, the Regional Banking Supervisor supports branch operations and ensures service excellence. This role provides an opportunity to lead by example, guiding team members in delivering personalized financial solutions while maintaining a high standard of customer satisfaction. As a member of the Regional Banking Team, you will be responsible for supporting multiple branches within Dollar Bank's Downtown Market. These branches include Allentown, Downtown Pittsburgh, Lawrenceville, Mt. Troy, Oakland and Southside.
Education and Experience Requirements:
* High school diploma/GED required.
* One year demonstrated track record of achieving sales goals is required with either College (Associate's) degree OR a minimum of 2 years demonstrated ability to deliver outstanding customer service in financial services or retail industry.
* Leadership, supervision, or mentorship experiences required.
* Ability to travel between multiple assigned branches according to business needs.
* A valid driver's license and access to a reliable vehicle is required.
* Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency.
Essential Functions:
* Build relationships with our customers by engaging in a consultative sales approach.
* Utilize the relationship building skills taught through Dollar Bank's training program to create customer loyalty.
* Educate our customers on ways to utilize technology in branch, online or mobile.
* Utilize sound decision making skills while balancing customer service and financial loss.
* Assist in training and development of new employees within the bank.
* Learn how to open and close branches.
* Adhere to all established branch operational processes and procedures.
* Multitasking skills to quickly shift from transaction to transaction.
* Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction.
* Arithmetic skills to count money accurately.
* Computer literacy to access account information and process transactions.
* Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
* Maintain a professional appearance and conduct yourself in a professional manner at all times.
* Maintain the highest level of professional integrity and ethics
* All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
$82k-105k yearly est. 3d ago
Assistant General Manager
Brownson Country Club 4.0
Shelton, CT jobs
HARRY B BROWNSON COUNTRY CLUB INC, located at 15 Soundview Avenue in Huntington, Connecticut, is a distinguished country club serving the community in Shelton, CT. Known for its excellent amenities and vibrant member-focused culture, the club is committed to providing exceptional experiences for its members, offering a range of recreational, dining, and social opportunities. With a tradition of excellence, it continually strives to enhance services and deliver value to its members and guests.
Role Description
This is a full-time, on-site role based in Shelton, CT for an Assistant General Manager. The Assistant General Manager will support the General Manager in overseeing daily operations, maintaining quality standards, and ensuring exceptional experiences for members and guests. Responsibilities will include supervising staff, managing events, overseeing financial processes, maintaining facilities, driving member satisfaction, and supporting administrative tasks. The ideal candidate will uphold the club's high standards of service and help foster a welcoming and professional environment.
Qualifications
Excellent leadership, team management, and interpersonal communication skills.
Experience in hospitality management, event coordination, and delivering high-quality service experiences.
Proficiency in financial planning, budget management, and operational oversight.
Problem-solving skills, organizational abilities, and attention to detail for managing day-to-day operations efficiently.
Previous experience within a country club, hospitality, or service-focused setting is preferred.
Ability to work effectively in a fast-paced, guest-oriented environment.
Bachelor's degree in Hospitality Management, Business Administration, or equivalent experience is a plus.
$58k-90k yearly est. 2d ago
General Manager
Riverside Colorado 3.7
Fort Collins, CO jobs
Position Type: Full-time, Exempt
Industry: Hospitality / Resort / Retail / Food & Beverage
Salary range: $60,0000-$70,0000 plus benefits based on experience
About Riverside
Riverside Colorado is a unique destination in northern Colorado combining a boutique resort, general store, and coffee cart in a stunning natural setting along the river. We are committed to creating exceptional guest experiences while maintaining strong values around sustainability, safety, inclusion, and respect for our staff, guests, and surrounding wildlife.
This is a hands-on leadership role. Our General Manager is a working leader who thrives in a fast-paced, dynamic environment and is comfortable wearing many hats.
Position Overview
The General Manager is responsible for overseeing all day-to-day operations of Riverside Colorado, ensuring smooth resort operations, exceptional guest experiences, and a positive, safe work environment for staff. This role requires strong hospitality and retail experience, operational expertise, comfort with technology and systems, and a willingness to jump in wherever needed.
This is not a clock-in/clock-out position. Flexibility, ownership mindset, and a strong work ethic are essential.
Key Responsibilities Operations & Facilities
Oversee daily resort operations, including lodging units, general store, coffee cart, shuttle service, and common areas
Ensure all guest units are clean, safe, and presentable; assist with cleaning when housekeeping is not onsite
Maintain all common areas (restrooms, fire pits, cook areas, signage, lighting, etc.)
Supervise vendors, contractors, and service providers
Coordinate equipment maintenance and repairs with vendors
Act as incident commander during emergencies; manage on-site security when present
Maintain first aid kits and remain CPR/first aid trained
Staff Leadership & Culture
Create and manage staff schedules across all departments, including Facilities and Housekeeping
Manage housekeeping staff and laundry services
Assist with hiring, training, and termination of staff in accordance with company policies
Work closely with HR leadership to uphold company values and ensure a safe,
respectful workplace
Train all staff on systems, processes, and operational standards
Guest Experience & Reservations
Manage reservations and lodging inventory
Oversee Cloudbeds and all OTA platforms
Manage guest communications via phone, email, OTA messaging, and Whistle
Support special events, programming, and private parties in collaboration with the events
team
Schedule shuttle operators to ensure guest transportation needs are met
Retail, Inventory & Food Safety
Oversee purchasing and inventory for all departments, including food, beverages, housekeeping supplies, general store, and coffee cart
Coordinate with Mishawaka's restaurant on prepackaged goods needs
Ensure food safety standards and compliance are maintained. Must be food safety
trained to meet Health Department requirements
Administration & Systems
Ensure invoices are routed to bookkeeping in a timely manner
Review, update, and improve systems and processes across operationsManage shared Google Drive and documentation
Participate in weekly operational meetings
Support sustainability initiatives with flexibility and practical implementation
Qualifications
Preferred college degree with an Associate or Bachelor's level of achievement
Advanced computer skills including Google drive, Excel, Canva or other intermediate
level graphics software
Minimum 3 years experience managing Cloudbeds software
Minimum 3 years experience in management at a corporate hospitality company
Willingness to: Train and become a trainer on espresso machine, front desk clerk trainer, manage and do housekeeping on a regular basis as needed and manage and do light maintenance of the resort
Strong operational background with hands-on leadership experience
Strong organizational, communication, and problem-solving skills
Amenable to working evenings, weekends, and holidays as needed
Commitment to guest service, team culture, safety, and sustainability
Must have a clean driving record
What We're Looking For
This role is ideal for someone who:
Takes pride in ownership and accountability
Is comfortable rolling up their sleeves and leading by example
Thrives in hospitality environments that require flexibility and adaptability
Cares deeply about team culture, guest experience, and the surrounding environment
How to Apply
Please submit your resume and a brief cover letter to *********************** explain why you're interested in Riverside Colorado and what excites you about this role.
$60k-70k yearly 3d ago
General Manager Position
Riverside Colorado 3.7
Colorado jobs
- Riverside Colorado
Reports To: Ownership
Position Type: Full-time, Exempt
Industry: Hospitality / Resort / Retail / Food & Beverage
Salary range: $60,0000-$70,0000 plus benefits based on
experience
About Riverside Colorado
Riverside Colorado is a unique destination in northern Colorado combining a boutique resort,
general store, and coffee cart in a stunning natural setting along the river. We are committed to
creating exceptional guest experiences while maintaining strong values around sustainability,
safety, inclusion, and respect for our staff, guests, and surrounding wildlife.
This is a hands-on leadership role. Our General Manager is a working leader who thrives in a
fast-paced, dynamic environment and is comfortable wearing many hats.
Position Overview
The General Manager is responsible for overseeing all day-to-day operations of Riverside
Colorado, ensuring smooth resort operations, exceptional guest experiences, and a positive,
safe work environment for staff. This role requires strong hospitality and retail experience,
operational expertise, comfort with technology and systems, and a willingness to jump in
wherever needed.
This is not a clock-in/clock-out position. Flexibility, ownership mindset, and a strong work ethic
are essential.
Key Responsibilities
Operations & Facilities
Oversee daily resort operations, including lodging units, general store, coffee cart,
shuttle service, and common areas
Ensure all guest units are clean, safe, and presentable; assist with cleaning when
housekeeping is not onsite
Maintain all common areas (restrooms, fire pits, cook areas, signage, lighting, etc.)
Supervise vendors, contractors, and service providers
Coordinate equipment maintenance and repairs with vendors
Act as incident commander during emergencies; manage on-site security when present
Maintain first aid kits and remain CPR/first aid trained
Staff Leadership & Culture
Create and manage staff schedules across all departments, including Facilities and Housekeeping
Manage housekeeping staff and laundry services
Assist with hiring, training, and termination of staff in accordance with company policies
Work closely with HR leadership to uphold company values and ensure a safe,
respectful workplace
Train all staff on systems, processes, and operational standards
Guest Experience & Reservations
Manage reservations and lodging inventory
Oversee Cloudbeds and all OTA platforms
Manage guest communications via phone, email, OTA messaging, and Whistle
Support special events, programming, and private parties in collaboration with the events
team
Schedule shuttle operators to ensure guest transportation needs are met
Retail, Inventory & Food Safety
Oversee purchasing and inventory for all departments, including food, beverages,
housekeeping supplies, general store, and coffee cart
Coordinate with Mishawaka's restaurant on prepackaged goods needs
Ensure food safety standards and compliance are maintained. Must be food safety
trained to meet Health Department requirements
Administration & Systems
Ensure invoices are routed to bookkeeping in a timely manner
Review, update, and improve systems and processes across operationsManage shared Google Drive and documentation
Participate in weekly operational meetings
Support sustainability initiatives with flexibility and practical implementation
Qualifications
Preferred college degree with an Associate or Bachelor's level of achievement
Advanced computer skills including Google drive, Excel, Canva or other intermediate
level graphics software
Minimum 3 years experience managing Cloudbeds software
Minimum 3 years experience in management at a corporate hospitality company●
Willingness to: Train and become a trainer on espresso machine, front desk clerk trainer,
manage and do housekeeping on a regular basis as needed and manage and do light
maintenance of the resort
Strong operational background with hands-on leadership experience
Strong organizational, communication, and problem-solving skills
Amenable to working evenings, weekends, and holidays as needed
Commitment to guest service, team culture, safety, and sustainability
Must have a clean driving record
What We're Looking For
This role is ideal for someone who:
Takes pride in ownership and accountability
Is comfortable rolling up their sleeves and leading by example
Thrives in hospitality environments that require flexibility and adaptability
Cares deeply about team culture, guest experience, and the surrounding environment
How to Apply
Please submit your resume and a brief cover letter to *********************** explain why
you're interested in Riverside Colorado and what excites you about this role.
$60k-70k yearly 4d ago
Market Area Manager - Hempstead, NY
Credit Acceptance 4.5
New York, NY jobs
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!
Outside Sales- Market Area Manager | Dealer Relationships
About this Position:
Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required.
Credit Acceptance offers our team members in the sales department:
Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market
Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance
Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more
Progressive career opportunities as demonstrated by our record of promoting internally
Flexibility to set your own schedule and manage your own territory, ideal for self-starters
A dedicated support system including structured and continued training
Work-life balance with generous PTO beginning on day 1
Who We Are Looking For:
We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:
Motivation to succeed and achieve goals
Drive to continuously improve oneself and their customers
Demonstrated sales successes with an established track record of achievement and progression
Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset
From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:
Account Managers
Account Executives
District Sales & Sales Managers
Field Sales & Territory Managers
Area Managers
Business Development
Business Managers
Finance & Insurance (F&I) Managers
Responsibilities:
As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:
Prospecting automotive dealerships to enhance business development outcomes
Account management & client services to build a strategic and consultative relationship with customers
Running a territory with entrepreneurial drive and dedication similar to a small business owner
Qualifications:
Minimum travel of 80% in the market
Proven track record of success in a competitive sales environment
Bachelor's degree or equivalent work experience
A valid driver's license, insurance and registration
Occasional overnight travel, less than 10%
Preferred:
Knowledge or experience in auto finance or retail operations of automobile dealerships
Existing relationships with dealers in the defined territory
Targeted Compensation: $124,800 + Monthly Uncapped Commission
INDSAHP
#Zip
#LI-Remote
Benefits
Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
$31k-43k yearly est. 3d ago
Market Area Manager - Harrisburg North, PA
Credit Acceptance 4.5
Philadelphia, PA jobs
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!
Outside Sales- Market Area Manager | Dealer Relationships
About this Position:
Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required.
Credit Acceptance offers our team members in the sales department:
Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market
Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance
Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more
Progressive career opportunities as demonstrated by our record of promoting internally
Flexibility to set your own schedule and manage your own territory, ideal for self-starters
A dedicated support system including structured and continued training
Work-life balance with generous PTO beginning on day 1
Who We Are Looking For:
We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:
Motivation to succeed and achieve goals
Drive to continuously improve oneself and their customers
Demonstrated sales successes with an established track record of achievement and progression
Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset
From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:
Account Managers
Account Executives
District Sales & Sales Managers
Field Sales & Territory Managers
Area Managers
Business Development
Business Managers
Finance & Insurance (F&I) Managers
Responsibilities:
As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:
Prospecting automotive dealerships to enhance business development outcomes
Account management & client services to build a strategic and consultative relationship with customers
Running a territory with entrepreneurial drive and dedication similar to a small business owner
Qualifications:
Minimum travel of 80% in the market
Proven track record of success in a competitive sales environment
Bachelor's degree or equivalent work experience
A valid driver's license, insurance and registration
Occasional overnight travel, less than 10%
Preferred:
Knowledge or experience in auto finance or retail operations of automobile dealerships
Existing relationships with dealers in the defined territory
Targeted Compensation: $111,450 Base Salary + Monthly Uncapped Commission
#LI - Remote
INDSAMP
#zip
Benefits
Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.