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  • Private Wealth Client Associate

    Bank of America 4.7company rating

    Upper Arlington, OH job

    Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused. Job Description: This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients. Responsibilities: Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset Skills: Account Management Client Management Customer and Client Focus Issue Management Oral Communications Business Development Client Solutions Advisory Pipeline Management Prioritization Administrative Services Emotional Intelligence Referral Identification Written Communications Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent For internal employees; participation in a work from home posture does not make you ineligible to post, however, may require to meet the workplace excellence policy. Shift: 1st shift (United States of America) Hours Per Week: 37.5
    $42k-53k yearly est. Auto-Apply 33d ago
  • Senior Loan Processor- Home Lending

    Wells Fargo 4.6company rating

    Columbus, OH job

    **About this role:** Wells Fargo is seeking a Senior Loan Processor (SAFE) in Transactions and Processing as part of Home Lending Learn more about the career areas and business divisions at wellsfargojobs.com **In this role, you will:** + Perform timely and clear communication with customers, settlement agents, brokers, and other counter parties to obtain missing information and documentation for the loan file + Submit loan file to underwriting for review. + Ensure all compliance and underwriting guidelines are met. + Enter loan information into the system. + Prioritize and manage assigned pipeline to meet anticipated closing date and performance metrics. + Act as an escalation point for lower-level Mortgage Processors to resolve issues and provide guidance and training. + Interact with immediate team, functional area and internal peers. + Interact with internal and external customers. + This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below. **Required Qualifications:** + 4+ years of Loan Processing, Customer Service, Loan Administration, Collections, or Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. **Desired Qualifications:** + Exposure to Wells Fargo CORE application + Ability to gather, organize, and interpret data. + Ability to navigate multiple computer screens while working on the phone + Good attention to detail and accuracy skills + Good verbal, written, and interpersonal communication skills + Excellent customer service skills + Strong Multitasking experience. **Job Expectations:** + Willingness to work Monday- Friday 7am to 6pm local time. + This position is not eligible for Visa sponsorship. + Willingness to work on-site at stated location on the job opening. + This position offers a hybrid work schedule. + Required location(s) listed below. Relocation assistance is not available for this position. + This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website ( ************************************************ ) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary **Location:** + 3075 Loyalty Circle, Columbus, OH **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $25.48 - $37.98 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 30 Dec 2025 ***** **_Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-511314
    $43k-58k yearly est. 11d ago
  • Sr Client Service Specialist, Merchant Servicing

    Keybank 4.4company rating

    Remote job

    Hybrid Requirement (if within specific cities): If the selected candidate resides in Cleveland, OH, Buffalo, NY, or Albany, NY, they are expected to work on-site 2 days per week at the nearest KeyBank office (non-branch location). Remote Option: If the selected candidate lives outside of KeyBank's geographic footprint, the position will be considered fully remote. Hours: 8-5pm EST Job Summary The Senior Client Service Specialist is is responsible for handling various escalated and complex requests surrounding the day to day servicing of clients (Payments, Embedded Banking, Healthcare, Issuing). The Senior Client Service Specialist will handle escalated client requests or concerns to include conversations with the client, document detail in bank complaint tracking system and presenting root cause findings to leadership for improvement of overall experience with the customer. They will assist with client conversions and implementations, updating equipment, rate reviews and be the escalation point for Relationship Managers, as appropriate, and provide overall support business as needed. ESSENTIAL JOB FUNCTIONS Support client acquisition, cross-sell, and/or retention initiatives through providing tracking information as well as insights based on client escalation analysis. Handle, resolve and track all client escalations determining root cause and reporting issues to manager to prevent future issues. Review daily security (PTS, funds held) reporting from processing vendor. Provide bank reference as appropriate and work with leadership as needed to approve release of funds and ticket limit increases. Partner effectively with internal partners to validate success of processing relationship and provide process improvement guidance to enhance efficiencies to leadership. Handle client service requests with efficiency and accuracy keeping the client's needs in mind. Review and analyze and action daily call reporting from vendor to verify procedures are being followed and clients' needs were met, additional outreach to the client, if appropriate. Speak with clients to assist with escalated issues to determine best next steps for client and resolve client issues. Includes tracking and reporting on root causes to manager. Document escalated issues in bank complaint tracking system. Assist with equipment training and implementation for clients that have escalated through processing partner or internal partner. Be point of escalation for Relationship Managers. Handle communication around lease declinations, buy backs, DDA changes and managed client engagement to ensure merchant contacts vendor directly. Create and deliver ad hoc report as requested and appropriate. REQUIRED QUALIFICATIONS Minimum 5 + years in financial services Experience in client escalation management Experience at an acquiring bank/acquirer/ merchant services, direct working experience or understanding from banking of merchant services Strong analytical skills. Excellent problem solving and quantitative skills. Strong internal and external communication skills. Organizational skills, including ability to prioritize work. Must be able to handle fast paced, ever changing work environment. Excellent time management skills. Attention to detail. A team player with proven ability to build strong collaborative relationships with internal partners. Dedicated to exceeding the expectations of clients. Ability to identify inefficient processes, recommend solutions. An ability to change, influence others, and foster teamwork. Proficiency with PCs and standard Microsoft Office software. PREFERRED QUALIFICATIONS Experience in Healthcare vendor services (i.e.. Guidehouse, Revspring, RMS, Zelis Payments, Etc.) Card issuing Experience with Payments / Embedded Banking, direct working experience or understanding Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. This position is NOT eligible for employment visa (e.g., H-1B) sponsorship. Applicants must be currently authorized to work in the United Stated on a full-time basis. Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $51,000.00 - $78,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 12/30/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote
    $51k-78k yearly Auto-Apply 28d ago
  • Programs Sales Manager

    Bank of America 4.7company rating

    Westerville, OH job

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for managing and leading a team of Practice Solutions Relationship Account Officers accountable for selling financial products to healthcare professionals. Key responsibilities include to reviewing active portfolios of clients to drive business and credit opportunities, and assisting team members with escalating issues. Job expectations include understanding of Practice Solutions products and credit acumen, ability to work with internal and external partners/leaders, and coaching associates. Responsibilities: • Drives operational excellence and business strategy with an in depth knowledge of credit analysis, credit products, risk assessment, and structuring • Manages credit escalations, credit deal reviews and negotiation, spread analysis, and appeals throughout credit continuum • Demonstrates examples of improving specific businesses financial outcomes by interpreting financial statements, mitigants, recognizing specific levers for success, and providing credit expertise and influence • Partners with support teams (underwriting, fulfillment, project consultants, etc.) to drive business through the loan process Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Diversity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully. Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement. Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results. Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks. People Manager & Coach: Knows and develops team members through coaching and feedback. Financial Steward: Manages expenses and demonstrates an owner's mindset. Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth. Driver of Business Outcomes: Delivers results through effective team management, structure, and routines. Skills: Business Acumen Credit Documentation Requirements Process Management Sales Strategy Business Case Review Coaching Portfolio Analysis Process Performance Measurement Sales Performance Management Candidate Screening Customer Service Management Employee Counseling Relationship Building Workforce Diversity Management Required Qualifications: Experience with Practice Solutions products Strong knowledge of healthcare industry Sales experience and in-depth Credit acumen Prior management/team leadership experience Pipeline Management/Reporting and system knowledge Flexible and adaptable to changing business needs/requirements Desired Qualifications: Strong organizational skills with ability to prioritize and work under pressure to ensure to meet deadlines Effective interpersonal and communication skills with ability to resolve issues in a professional and timely manner working in a team Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40
    $90k-117k yearly est. Auto-Apply 60d+ ago
  • Private Client Banker

    Keybank 4.4company rating

    Pickerington, OH job

    Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Private Client Banker (PCB) is part of the Key Private Client Program and will focus on the entire client relationship with a plan-based approach to financial advice. As a PCB, you will deliver and refer appropriate financial solutions to KeyBank's client base with up to $2M in investable assets. The PCB helps new and existing clients achieve confidence in their financial wellness by assessing their financial needs, gathering and documenting client data, and offering appropriate products and services. PCBs identify products and services to meet client needs and refer to appropriate sales professionals in Retail, Key Investment Services, Private Bank, Mortgage or Business Banking. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them. Responsibilities Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially. Listen for clues for financial wellness opportunities during client conversations and provide effective and customized financial wellness recommendations to clients; Delivers on client solutions through referring of investment and insurance products Consistently attains individual activity, behavior, and outcome expectations. Builds a client referral pipeline via identification and development of internal and external centers of influence; Employs a disciplined approach to prospecting; documents calling efforts. Develops and maintains an in-depth knowledge of private client products and services, as well as knowledge of competitive products and services to ensure meaningful in-depth financial wellness conversations with clients Opening personal and business accounts (consumer checking, small business, various deposit products, home equity, unsecured lending, certificates of deposit, etc.). Developing strong partnerships with branch teammates and line of business partners - focusing on client acquisition and deepening the relationship of current clients; effectively managing internal and external centers of influence. Ensuring compliance with operational, risk, security and audit procedures and policies including appropriate documentation of client interactions. Support of branch operations including assisting with client transactions on the Teller line as needed. Participate in and occasionally facilitate morning huddles and end of day debriefs Performs other duties as assigned; duties, responsibilities and/or activities may change, or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Qualifications High School Diploma, GED, or equivalent experience (required) or Bachelor's Degree (preferred) Experience Qualifications Experience in developing current and new customer relationships, achieving sales goals and building referral sources in insurance and investment products. (required) Foundational knowledge of sales and service techniques with clients, including tele-consulting, outside calling, prospecting and networking. (required) Comfortable interacting with small business clients, overcoming objection, and asking fact-finding questions with the goal of being helpful. (preferred) Interpersonal interaction skills and an ability to build rapport in matter of minutes is vital. (required) Demonstrated experience with influencing business partners and leveraging centers of influence, as this role will require significant influence of partners such as Key Investment Services, Mortgage and Business Banking sales professionals. (required) Working knowledge of PCs (MS Windows and Office Products including Word, Excel, etc.). (required) Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate clients on digital platforms and capabilities within Key (required) Licenses and Certifications FINRA License S6 Upon Hire (required) FINRA License S63 Upon Hire (required) FINRA Security Industry Essentials (SIE) Upon Hire (required) Life and Health Insurance Licenses Upon Hire (required) Tactical Skills Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions Demonstrated ability to attain sales and referral goals through preset appointments and quality conversations leading to recommendations that support clients' financial wellness goals, leveraging system generated lead lists, walk ins, and professional contacts Strong work ethic and high level of integrity Excellent Time management skills Personal Skills Adaptability: Demonstrates a willingness to listen to other opinions and adjusts to new or changing assignments, processes, and people while avoiding snap reactions Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals Critical Thinking: The ability to identify, obtain, and organize relevant data and ideas and prioritize concerns in the decision-making process Decision Making: The ability to select the right activities to work on from a range of competing priorities and stands by decisions in the face of conflict or unexpected outcomes Emotional Intelligence: Identifies relevant EI components, practices, benefits, and development venues and discusses issues and considerations needed to advance one's own EI maturity Practical Skills Business Acumen: Participates in business tasks to get things done in own business unit and communicates key considerations for business decision-making processes Oral & Written Communication: Possesses the ability to adapt listening and facilitation style to others' communication styles and uses various approaches appropriately and effectively Risk Management: Implements or manages risk management for own business unit and documents key steps of the risk management process and associated procedures Storytelling: Demonstrates basic storytelling principles to create compelling stories that will positively influence clients and potential clients Change Navigation: Articulates the rationale for, and positive and negative consequences of change so as to help others adapt; encourages exploration of non-traditional ideas by team members leveraging the concept of continuous improvement Core Competencies All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Physical Demands Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs. Driving Requirements Ability to routinely and frequently operate a motor vehicle with a valid driver's license. #LI-CF1 COMPENSATION AND BENEFITS This position is eligible to earn a base hourly rate in the range of $24.52 - $37.50 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Job Posting Expiration Date: 02/13/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
    $24.5-37.5 hourly Auto-Apply 35d ago
  • AVP; Client Quantitative Analytics Manager

    Bank of America 4.7company rating

    Remote or Charlotte, NC job

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! RESPONSIBILITIES: Drive the planning and execution of GTPP's data and reporting visualization and building framework to measure Third Party Data Risk Exposure. Drive the tools and reporting required to enable the transformation of Third-Party Program from an enabling function to a control function. Ensure consistent quality of activities, efficient processes and outputs by establishing effective review practices across teams. Drive rapid data acquisition of disparate data sets required for Third Party Health measurement and produce crisp and efficient data visualizations for MTM and senior leaders leveraging Power BI and/or Tableau. Work with technology partners to document, test and implement into production. Conduct monthly, quarterly, and yearly evaluations of vendors' financial data using SQL tools and Alteryx for analysis and comparison. Present findings to inform decisions at ACL working group and credit committee meetings using Tableau dashboards and SQL. Analyze end-to-end data flow and data model results, diagnosing issues, and identifying gaps or potential changes to architecture or service-level agreements (SLAs) to ensure business requirements are met. Use Tableau, Alteryx, and SQL to analyze and manipulate large and complex data sets, supporting reporting and addressing user requests. Apply expertise in Data Warehouse and Data Model structures to enable Global Third Party Program to source and manage data effectively for various reporting and analytics projects. Investigate data to identify root causes of issues or trends, collaborating with subject matter experts for insights. Define and document procedures for automated and semi-automated data control checks for dashboards, reports, and other critical governed reports including Risk Data Aggregation and Policy compliance. Remote work may be permitted within a commutable distance from the worksite. REQUIRED SKILLS & EXPERIENCE: Master's degree or equivalent in Finance, Mathematics, Economics, Statistics, or related: and 2 years of experience in the job offered or a related Quantitative occupation. Must include 2 years of experience in each of the following: Analyzing end-to-end data flow and data model results, diagnosing issues, and identifying gaps or potential changes to architecture or service-level agreements (SLAs) to ensure business requirements are met; Using Tableau, Alteryx, and SQL to analyze and manipulate large and complex data sets, supporting reporting and addressing user requests; Applying expertise in Data Warehouse and Data Model structures to enable Global Third Party Program to source and manage data effectively for various reporting and analytics projects; Investigating data to identify root causes of issues or trends, collaborating with subject matter experts for insights; and, Defining and documenting procedures for automated and semi-automated data control checks for dashboards, reports, and other critical governed reports including Risk Data Aggregation and Policy compliance. If interested apply online at ***************************** or email your resume to ***************** and reference the job title of the role and requisition number. EMPLOYER: Bank of America N.A. Shift: 1st shift (United States of America) Hours Per Week: 40
    $74k-96k yearly est. Auto-Apply 60d+ ago
  • Project Consultant I - Practice Solutions

    Bank of America 4.7company rating

    Westerville, OH job

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Leads the effort in the pre-closing and closing process on complex real estate loans, including construction, term, lines of credit, and letters of credit, some of which may be syndicated. Independently reviews loan approval and loan documents prepared by counsel to ensure consistency and adherence to requirements. Works closely with Relationship Account Officer, borrower, counsel, construction consultants and title companies. Monitors documentation requirements. Responsible for managing construction draw process, including reviewing construction draw packages, identifying and helping to resolve construction and title issues, keeping accurate records of loan budget, and ensuring loan is in balance in accordance with approval. Preferred three or more years of previous real estate loan administration experience or real estate paralegal experience; proficient computer skills, including Windows, Excel, Word and Outlook; excellent written and verbal communication skills; effective problem solving skills. Responsibilities: Manages backlog of startup healthcare clients during the project phase of loan process Processes disbursements on behalf of clients Communicates frequently with internal/external partners and clients Identifies and delivers to client's needs through loan closing process Collects required documentation from client based on loan conditions Skills: Client Experience Branding Client Solutions Advisory Collaboration Customer and Client Focus Record Keeping Account Management Adaptability Required Qualifications: Proficient computer skills Strong decision-making skills and problem-solving skills Excellent verbal and written communication skills Strong customer service skills Desired Qualifications: Three or more years of previous real estate loan administration experience or real estate paralegal experience Ability to learn and adapt to ongoing changes and new technology platforms Experience in receiving and implementing performance feedback and coaching Self-motivated and results-oriented with excellent organizational skills Experience deepening relationships over the phone with clients Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40
    $75k-105k yearly est. Auto-Apply 60d+ ago
  • Consumer Systems Analyst I

    Bank of America 4.7company rating

    Remote or Newark, NJ job

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This position is responsible for monitoring the daily performance of outbound call delivery, with a specific focus on Credit Card and Consumer Vehicle Lending. Outbound Call Delivery contributes to lowering delinquencies, reducing losses, and maximizing outbound calling contacts across all lines of business. Key responsibilities of this role include but are not limited to: Execution of calling strategies, designed by the Outbound Calling Optimization team, to provide a constant workload of accounts for the frontline unit associates. Prepare the proper segment of accounts from the system of record to send to Genesys for calling, maintaining compliance requirements, and reacting quickly to campaign needs. Responsible for setting filters for all outbound calling, switching local ANI functionality on and off, delivering virtual messages to selected customers, and uploading ad-hoc interactive messaging workloads. Complete daily, weekly, and monthly reporting requirements. Process agent skilling requests from the Frontline Unit OSLs. A Consumer Systems Analyst will monitor outbound callable volume, and coordinate staff movements through the day to achieve daily and monthly targets. Analysts should understand prioritization of inbound, outbound, and callback work allocation. This position requires frequent interaction with leadership and business support partners. This person is part of a team responsible for the day-to-day identification and troubleshooting of system access and production impediments. May assist in designing and implementing of new products/services. Provides guidance to associates within own unit regarding procedural, technical and/or operational changes. Administrators have full working knowledge of an operations environment acquired through experience in an operations environment and on the job training. Individuals typically have 1 or more years of experience. Required Skills: Ability to work in a fast-paced, multi-priority environment with strong attention to detail Independent self-starter with a proactive approach to the role Excellent written and verbal communication skills Strong analytical and problem-solving abilities with quick adaptation to new technologies, methodologies, and systems Work remotely to a business support team environment; demonstrate a willingness to share experiences or ideas with others possibly in a site location without any teammates 1+ year experience in a Call Delivery position (Outbound or Inbound) Position will require both on-site and remote work Requires responsible management of all scheduled time off Technology aptitude and understanding of call center technologies, such as UCRS and Genesys Dialer Knowledge of supported products and segments: Consumer, Business, and Specialty Credit Card, and Consumer Vehicle Lending servicing/default servicing with a focus on Collections and Recovery Collaborate across teams with all appropriate stakeholders Strong leadership traits - capable of discussion, persuasion, and guiding others Accepting of feedback & coaching with a positive response and immediate implementation Capable of training and learning virtually Interest in Dialer, Call Delivery, or Strategies as a stepping-stone of their career path Must be in good performance and attendance standing Desired Skills: Knowledge of Genesys Dialer or similar dialer platform Programming and analytics experience with SAS, SQL, Python, VBA, C++, or similar Proficient with Microsoft Office (Excel, Word, and PowerPoint), including creating pivot tables, slicers, and leadership-ready presentations Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Schedule: 4 Weekdays and Saturday 11:00 am - 7:30 pm. Shift: 1st shift (United States of America) Hours Per Week: 40
    $89k-119k yearly est. Auto-Apply 17d ago
  • Advisor Development Program - Financial Solutions Advisor Trainee (Centralized): Columbus, OH

    Bank of America 4.7company rating

    Upper Arlington, OH job

    Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. As a Financial Solutions Advisor within the centralized segment of the Advisor Development Program, your journey begins by obtaining your Securities Industry licenses, where you receive dedicated and personalized classes for your Securities Industry Essentials [SIE], Series 7 and Series 66 Exams. Once you obtain your licenses, you will be taught the foundational skills needed to be an advisor - from acquiring, building and managing client relationships to considering a client's complex financial picture and guiding them with advice and solutions to help them live their best financial lives, all while humanizing financial interactions. You will then join the centralized team as a Financial Solutions Advisor. The Financial Solutions Advisors in the centralized segment are phone-based licensed advisors (obtaining series 7 and 66 required) that provide clients with holistic financial advice and guidance by identifying broader product and service solutions that meet their investment, savings and liability management solutions. FSA's demonstrate knowledge of investments and financial markets and apply key principles appropriate to the individual client's investment needs. Additionally, they align Merrill and Bank of America products and services where appropriate. We will equip you with everything you need, as you move through the stages of development and move into the Merrill Financial Advisor role. During this stage of your journey, you will receive the necessary training and guidance through a defined path to become the financial advisor you want to be. You will have the opportunity to work with both affluent and high net worth clients, identifying needs, developing relationships, reviewing investment goals, and preparing investment recommendations that align with the goals of both existing and prospective clients. Once you have honed your skills and demonstrated success as an FSA, you typically will progress into the next stage of training and development as a Merrill Financial Solutions Advisor (MFSA). This role within the Advisor Development Program provides the opportunity to pursue a career within Merrill Wealth Management. The Academy will support you along the way with dedicated programs, tools and resources throughout your career journey. We'll help you Build a successful career at Bank of America through world-class training and on-boarding programs that set you up for success. Get training and one-on-one coaching from Academy managers who are invested in your success. Grow your business knowledge by using a defined consultative approach with clients to systematically identify client needs and appropriate solutions. Earn your Security Industry Essentials (SIE), Series 7 and Series 66 licenses (63 & 65 accepted, in lieu of 66) though structured lessons and dedicated study time. You must obtain your SIE within 60 days of being hired & your Series 7 & 66 within 120 Days - a requirement for the role. Build your network. Starting at a financial center, you'll interact with banking customers, small business owners and higher net worth clients alike. You'll be able to leverage our relationships with one out of two households in the U.S. to help eventually grow your business. Provide end-to-end comprehensive advice, deliver client reviews/presentations with confidence and recommend strategies to help clients achieve their financial goals and life priorities. Collaborate with core banking and investment partners. Connect clients to all of the solutions we provide through Bank of America and Merrill to meet virtually all of their financial needs. As an Advisor Development Program Financial Solutions Advisor in the centralized segment you can look forward to Unlimited potential for financial growth. A strong referral base from across the business through our relationship with one in every two households. Managing a portfolio of clients by providing exceptional client care with industry leading products, services, and education. Robust marketing support to reach wider audiences with greater appeal. Ongoing professional development to deepen your skills and optimize your practice as the industry evolves and changes. Opportunities to connect with experts including small business consultants, mortgage lenders and investment advisors. We're a culture that Believes in responsible growth and has a proven dedication to supporting the communities we serve. Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience. Believes diversity makes us stronger, so we can reflect, connect to, and meet the diverse needs of our clients and customers around the world. Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs. Required Qualifications: Displays confidence working in a sales role Builds strong client relationships through effective communication and collaboration Displays a proactive mindset and effective time management Demonstrates a results-driven mindset and prioritizes client interests Identifies appropriate client solutions through application of learnings and new information Applies relevant regulatory due diligence in daily activities and creating long-term client strategies Desired Qualifications: Bachelor's degree and/or a minimum of one year of financial services industry or sales experience Learns and adapts to new technology or applications Executes multiple tasks simultaneously This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Shift: 1st shift (United States of America) Hours Per Week: 40
    $48k-80k yearly est. Auto-Apply 9d ago
  • CAM Manager I - Loss Mitigation

    M&T Bank 4.7company rating

    Remote job

    Responsible for directing the day-to-day activities for a unit. Manages approximately 10 FTEs (or with fewer employees but covering diverse disciplines and/or complex functions). Primary Responsibilities: Oversee the daily activities of a unit of employees to meet the objectives of the assigned department. Direct staff in the appropriate techniques of customer service, collections or account servicing, as applicable. Resolve disputed transactions in a timely and cost-effective manner. Negotiate effectively on customer calls. Compile month-end data for distribution to and decision-making by management. Serve as integral member of portfolio acquisition team, directing onboarding of acquired loans. Evaluate unit processes, procedures and policies routinely in an effort to increase operational efficiency of units managed. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. Scope of Responsibilities: Manages workflow of medium complexity and risk exposure and acts largely independently. External contacts include customers, vendors and outside agencies. Has charge off authority within established authority levels. Supervisory/ Managerial Responsibilities: Manages a team of professionals (includes people, budget and planning). Education and Experience Required: A combined total of 6 years of higher education and relevant work experience in a call center or bank operations environment, inclusive of 1 years' work leadership or supervisory experience. Excellent customer service skills with the ability to use tact and diplomacy. Strong knowledge of relevant spreadsheet, word processing, and presentation software. Education and Experience Preferred: Bachelor's degree. Excellent oral and written communication skills. Strong knowledge of departmental systems, documents and procedures. #LI-111 M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $62,200.00 - $103,600.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.LocationClanton, Alabama, United States of America
    $62.2k-103.6k yearly Auto-Apply 7d ago
  • Mortgage Loan Processor - Loan Coordinator

    Summit Funding 4.3company rating

    Remote or Chicago, IL job

    Summit Funding, Inc is one of the oldest still privately owned top 50 national mortgage lenders. When Todd Scrima, our owner and CEO founded our company in 1995 his dream was not to be the biggest, but to strive to be the best. Our growth mindset, positive culture, and history of stability are just a few things that position our company as a leader in the mortgage industry. Benefits and Perks: Opportunity to further a career in a competitive, fast-paced growing industry where you can make a difference in people's lives. Opportunity to earn competitive compensation including possible bonuses based on performance. Full benefits include medical, dental, vision, 401K plus match, 11 paid holidays, paid time off, and more. Fun team atmosphere, professional development, and more. Job Description Loan Coordinator - Loan Processor Starting pay ranges between $18-$29/hr depending on experience plus bonuses based on production This position requires the ability to work a hybrid schedule in our downtown Chicago office but work from home opportunities will be available. The Mortgage Loan Coordinator - Processor position contributes to the mortgage loan process by being a key contact for both borrowers and internal partners within Summit Funding to manage a pipeline of loans from contract to close. What the Loan Coordinator-Processor is Responsible for: Receive loan applications, obtain credit information for applicants, and collect all needed documentation for loans. Documentation to include: Verifications of Deposit (VOD), Verifications of Employment (VOE), appraisal, title, etc. as appropriate. Answer all borrower questions or refer to Loan Officer as needed. Verify loans are complete and submit to Underwriting based on Investor and/or Automated Underwriting System (AUS) requirements within 24 hours of receipt of documents. Clear any conditions that require communication to title companies, appraiser, employers, surveyors, etc. Solve escrow issues without involving the Loan Officer when possible. Collect all necessary items needed to prepare the Closing Disclosure (CD) and ensure timely drawing and delivery of the CD in order to meet the expected close of escrow. Ensure closing instructions and documents have been released to title 72 hours before closing, and a final settlement statement is issued to the Loan Officer or team 48 hours prior to closing. Review all closing statements and compare to signed Good Faith Estimate (GFE) before signings, and correct discrepancies where needed. Meet with clients to sign loan documents. Send out correspondence including thank you cards, closing cost calculations, etc. Maintain a detailed conversation log for each file. Qualifications Minimum of 1 year of recent experience in mortgage, preferably in processing Working knowledge of loan program guidelines including conventional, jumbo, condo, DPA (IDHA), government loan programs and NQM (DSCR and bank statement) Proficiency in DU/LP/GUS and Encompass or other major LOS Ability to calculate income Strong verbal and written communication skills Creative problem solver with a positive attitude Ability to prioritize and multi-task in order to meet deadlines, strong organization skills Strong sense of urgency and responsiveness along with the ability to demonstrate professionalism Additional Information All your information will be kept confidential according to EEO guidelines.
    $18-29 hourly 16d ago
  • Key Private Bank Associate Relationship Manager

    Keybank 4.4company rating

    Columbus, OH job

    Key Private Bank (KPB) is dedicated to serving our clients' financial needs through expert advice and personalized banking, borrowing and investment solutions. The Associate Relationship Manager (ARM) is at the center of this client promise by managing and building client relationships through knowledgeable advice that is aligned to the clients' financial goals. The ARM works to identify growth opportunities in an existing book of high-net-worth clients or through dedicated internal referral channels to achieve individual sales goals while partnering with experienced Relationship Managers throughout the sales process. Responsibilities Identifies opportunities to retain, expand and acquire client relationships. Gather information from the client and consult with appropriate team members to recommend banking, borrowing and investment solutions. Engages and coordinates the extended advisory team based on client needs. Acts as a client advocate/representative on assembled team. If needed engages the Market Leader or other Relationship Manager based upon complexity of the client relationship. Develops a comprehensive understanding of clients' needs, based on the review and analysis of personal and business financial data gathered through Relationship Reviews, the customer relationship manager (CRM) system and personal meetings. Captures the client's goals in a financial plan. Develops and maintains an in-depth knowledge of the KPB Sales Process, Client Experience and Client Service Standards. Employs and maintains a disciplined approach to the client review process using designated tracking tools to document progress on implementation of client strategies. Meets or exceeds assigned individual sales goals by expanding existing client relationships, closing referrals and/or capturing new business growth. Prepares and delivers client presentations, individually or as part of a team, presenting appropriate financial solutions via consultative review and proactive contact. Participates in Community organizations to demonstrate Key's commitment to the local community. Develops and maintains an in-depth knowledge of financial wealth management services and products as well as knowledge of competitors and competitive products. Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Qualifications Bachelor's Degree in business related field or equivalent work experience (required) Experience Qualifications Minimum of 3 years of financial services related experience required Licenses and Certifications FINRA 7 and 66 (or 63 & 65) (preferred) Tactical Skills Excellent client relationship and superior partnering skills. Deep knowledge of financial products and banking regulations. Established excellent written and verbal communication skills. Experience in working with high-net-worth individuals and their financial issues preferred. Experience working in credit teams and have a proven understanding of the importance of asset quality and exceptional customer service preferred. Sales or customer service experience. Personal Skills Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals Critical Thinking: The ability to identify, obtain, and organize relevant data and ideas and prioritize concerns in the decision-making process Emotional Intelligence: Identifies relevant EI components, practices, benefits, and development venues and discusses issues and considerations needed to advance one's own EI maturity Empathy: Leverages active listening skills to understand others' thoughts and emotions and evaluates everybody's side of a disagreement before making decisions; imagines self in other's place and appreciates diverging viewpoints Influence: Develops basic persuasive arguments and utilizes active listening skills and probing techniques to surface opportunities to influence Persuasion: Provides persuasive messages using well-reasoned arguments to address audience concerns or reactions; explains others' viewpoints and asks questions to ensure mutual understanding Resilience: The ability to remain unaffected by the moods and behaviors of others, while remaining empathetic, and demonstrate a strong sense of belief in one's own abilities Practical Skills Business Acumen: Participates in business tasks to get things done in own business unit and communicates key considerations for business decision-making processes Risk Management: Implements or manages risk management for own business unit and documents key steps of the risk management process and associated procedures Core Competencies All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Travel Occasional travel to include overnight stay. Driving Requirements Ability to routinely and frequently operate a motor vehicle with a valid driver's license. Job Posting Expiration Date: 05/31/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
    $36k-68k yearly est. Auto-Apply 60d+ ago
  • Foreclosure Specialist III

    M&T Bank 4.7company rating

    Remote job

    This position is responsible for monitoring and overseeing the foreclosure process for loans assigned to team members to ensure foreclosures remain on track with investor guidelines. This position also provides subject matter expertise to the team and handles escalated issues, as well as being responsible for managing a portfolio of loans involved in complex litigation and protecting M&T's interest in the subject mortgaged property. In addition, this position performs the highest risk administrative functions related to the foreclosure process. Primary Responsibilities: Monitor progress of foreclosures through queues and reporting, ensuring team is effectively working their portfolios and compliance with state/federal and investor guidelines. Work with foreclosure attorney, outside counsel and/or in house counsel to resolve disputes involving property in which the bank or its investors have an interest. Serve as primary escalation contact for both associates on the team, attorneys and other departments. Work with Foreclosure team to ensure FHA 1st legal deadlines are met once the loan is referred to foreclosure, including filing and tracking of any necessary extension requests. Research, validate and update loans appearing on various foreclosure exception reports, including but not limited to No Dual Track, clean up and investor timeline reports. Provide approval of additional attorney fees beyond associate level approval limit. Maintain tracking and reporting of legal expense on litigation files outside of the foreclosure action. Perform QC review and approval of investor bidding instructions, ensuring adherence to investor/MI guidelines. Conduct regular ‘side by sides' with team to discuss loan level issues and procedures. Conduct a review of all assigned loans at a minimum of every 30 days, including the updating of documentation and follow up. Ensure compliance with federal, state, regulatory and investor guidelines regarding foreclosure. Work with management to revise, update and implement procedure changes as well as create new procedures. Gather departmental information and assemble presentations for regular investor, regulatory and internal meetings. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Promote an environment that supports belonging and reflects the M&T Bank brand. Complete other related duties as assigned. Scope of Responsibilities: This position interacts with CAM management and external third-party foreclosure attorneys to ensure successful and timely completion of foreclosure, consistent with investor guidelines and regulatory requirements. Education and Experience Required: A combined 4 years' higher education and/or work experience, including a minimum of 2 years' Default Servicing related field experience (e.g., Collections, REO, Loss Mitigation). Working knowledge of word processing and spreadsheet software. Strong written and verbal communication skills. Detail oriented. Strong analytical and problem solving skills. Ability to work effectively in a team environment. Education Experience Preferred: 3 years' Default Servicing related field experience (e.g., Collections, REO, Loss Mitigation). Proven leadership ability. Knowledge of bank and departmental systems. Understanding of mortgage product including home equity loans and lines of credit, general operation and systemic functions including payment allocation and escrow. Experience training new staff and implementing procedures and process changes. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.LocationClanton, Alabama, United States of America
    $22.6-37.7 hourly Auto-Apply 46d ago
  • Senior Lead Business Execution Consultant

    Wells Fargo 4.6company rating

    Remote or Chandler, AZ job

    About this role: Wells Fargo is seeking a Senior Lead Business Execution Consultant as part of Consumer Banking and Lending in CMSPL. This role is in Product Capabilities supporting Payment Network Mandates and Rules on Credit Cards. This individual will be a program manager, overseeing all Network rule and mandated changes that need to be implemented at Wells Fargo, and ensuring changes are implemented on Fiserv, our system of record. This position will be on the Plastics/BIN/Network team in Product Capabilities. In this role, you will: * Act as a Business Execution advisor to leadership to drive performance and initiatives, develop and implement information delivery or presentations to key stakeholders and senior management. * Lead the strategy and resolution of highly complex and unique challenges related to Business Execution that require solid analytical skills, extensive knowledge of Business Execution, relationship building and understanding of business, delivering independent solutions on a short time schedule. * Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large scale and cross organizational. * Lead team meetings or steering committee to facilitate decision making, collaboration and support implementation of recommendations and plans. * Strategically engage with all levels of professionals and managers across multiple lines of businesses and serve as an experienced advisor to the leadership. * Provide directions to a cross-functional team using business expertise. * Perform General Project/Program Management including managing contact list, tracking responses from Business partners, and scheduling and leading cross-functional call and initiatives. * Navigate the Wells Fargo CMSPL Agile Blueprint and submit technology intake requests as needed. Ability to interact with technology outside of CMSPL Blueprint. * Manage schedule of activities across both Rules and Mandates. * Develop and manage reporting. * Manage controls to ensure compliance and risk is mitigated. Required Qualifications: * 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * Familiarity with Visa, Mastercard networks and specifications. * Understanding how these four parties work together: Merchant, Network, Processor, Wells Fargo. * Broader payments experience. * Experienced on JIRA/Confluence/Sharepoint Desired Qualifications: * Experience navigating through ambiguity * Ability to exercise independent judgment and creative problem-solving techniques * Strong personal and team time management skills and ability to meet deadlines * Experience building partnerships and consulting effectively with leadership * Ability to work across multiple lines of business leading large scale initiatives * Ability to be flexible and adjust plans quickly to meet changing business needs * Strong attention to detail and accuracy skills * Outstanding problem solving and decision-making skills * Experience translating business needs into complex analysis, designs and recommendations * Familiarity with Change Management Central (CMC) tool and procedure * Intermediate Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access) skills * Knowledge and understanding of Wells Fargo internal systems, services and nomenclature. Additional Desired Qualifications: * Highly desired Fiserv (First Data) experience Job Expectations: * Must be available to work a hybrid model where you will be working on-site 3 days and the option to work from home 2 days from one of the stated locations listed in the job posting. * VISA sponsorship will not be supported by this role. Posting End Date: 8 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $87k-111k yearly est. 3d ago
  • Financial Analyst II - Corporate Development (Hybrid Buffalo)

    M&T Bank 4.7company rating

    Remote or Buffalo, NY job

    Corporate Development works closely with M&T's business units and senior management to ensure a coordinated and consistent approach to the merger and acquisition (M&A) process. This role primarily focuses on financial analysis in support of potential internal and external capital investment opportunities through valuation, risk assessment, and deal structuring; as well as, peer analysis regarding performance, merger-related activities, and capital actions, to assist senior management in implementing the bank's strategy. In addition, the person in this role may be asked to conduct highly technical research and analysis of projects to provide senior management with definitive financial data and advice for their use in setting and realizing strategic objectives. **Primary Responsibilities:** + Assisting with the evaluation of potential M&A opportunities, including financial analysis, valuation, structuring, and coordination of due diligence efforts, which involve extensive interaction with various groups throughout the bank. + Conducting financial and valuation analysis regarding acquisition, investment and divestiture opportunities using discounted cash flow analysis, market multiples, and other financial and analytical tools. + Provides cross training/support to new team members + Compile facts, analyze data and provide input into recommendations to management on findings/trends. Assist with the design of projects and may lead projects of moderate scope. + Research and compile raw data from varied sources into moderately complex reports and schedules. Execute & suggest improvements/enhancements to existing forecast models/pro forma analysis by working with others on closely related teams to exchange information in a collaborative and professional manner + Enhance the sustainability & documentation of assigned tasks/processes + Uses judgment based on the analysis of information to identify meaningful information + Display proficiency in the systems/tools used to generate standard financial reports on a periodic basis + Demonstrate a working knowledge of finance and accounting concepts through the aggregation of financial data + Display foundational understanding of M&T's (or applicable Business Unit within) financial statements; including awareness of key drivers/trends in major Balance Sheet and Income Statement line items + Participate in training and development opportunities across Finance and among supported businesses + Understand and adhere to department timelines and deliverables + Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports diversity and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. **Scope of Responsibilities:** **Supervisory/ Managerial Responsibilities:** May train junior staff **Education and Experience Required:** Bachelor's degree and a minimum of 2 years of experience OR Associate's degree and a minimum of 4 years of experience in accounting, auditing, operations or financial institutions Good knowledge of finance and accounting concepts + basic knowledge of banking industry High level of PC competencies (Excel, PowerPoint, Word, Access. Data visualization or data querying applications are a plus.) **Education and Experience Preferred:** Bachelor's degree in Finance or Accounting or related field M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $62,200.00 - $103,600.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Buffalo, New York, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
    $62.2k-103.6k yearly 54d ago
  • Merchant Senior Client Service Specialist, Installation & Technical Support

    Keybank 4.4company rating

    Remote job

    Hybrid Requirement (if within specific cities): If the selected candidate resides in Cleveland, OH, Buffalo, NY, or Albany, NY, they are expected to work on-site 2 days per week at the nearest KeyBank office (non-branch location). Remote Option: If the selected candidate lives outside of KeyBank's geographic footprint, the position will be considered fully remote. Job Summary The Installation and Technical Support Team is part of the Commercial Onboarding & Servicing (COS) ecosystem. COS consists of five functions: Commercialization & COS Capabilities, Commercial Digital, Employee Experience & Issue Resolution, Onboarding and Servicing. We strive for seamless, transparent, accountable client experiences, enabling and deepening client relationships and retention. (COS) is building a sustainable, scalable, and digitally enabled operating model, all while empowering, promoting, and enhancing client and employee experience. At Key Bank, our client relationships are our top priority. We are looking for a dedicated and personable Installation & Technical Support (ITS) advisor to implement, activate and service our clients who are utilizing gateway solutions. The ideal candidate will have a passion for driving results while providing exceptional customer service. Essential Functions Able to train clients during the onboarding process on all aspects of the following third party gateways: Authorize.net, CardConnect, Cybersource, CoreCommerce, Bridgepay, Tempest, Freedom Pay Create and manage servicing tickets, including updating demographic information across Fiserv and KeyBank systems, assisting merchants with DDA changes, and supporting other account maintenance tasks. Assist client through fraud/risk protocol updates on gateway to protect client/bank from fraud losses Create, update and follow client playbook for complete training Provide ongoing client support for payment gateways and terminal devices, ensuring smooth operation, troubleshooting issues, and assisting with configuration and usage. Partner with Product owner on updates and observations; assist in enhancing sales training and value to clients through feedback and reporting Handle escalated servicing requests related to third party gateways; including pricing, downgrades, processing errors, security velocity and appropriate product upgrades/enhancements Create, update and provide appropriate reporting to validate results and value added to clients Create and deliver ad hoc reporting as requested Work Experience Minimum 3 years Merchant Services and/or Acquirer experience required Minimum 3 years of experience working within onboarding, client escalation management, sales experience, specifically customer facing required Knowledge of payment gateway, features and functionalities required Project Management skills, including ability to multitask and prioritize several responsibilities simultaneously Strong written and verbal communication skills Good attention to detail and organizational skills Excellent time management skills An ability to change, influence others, and foster teamwork A team player with proven ability to build strong collaborative relationships with internal partners Dedicated to exceeding the expectations of clients Ability to identify inefficient processes, recommend solutions Preferred Qualifications Experience working with Fiserv and/or Elavon Training clients on Merchant or reseller gateway Proficiency with software like Excel Physical Demands General office environment: Prolonged sitting, ability to communicate face-to-face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Travel/Driving Requirements May need to travel to corporate office Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. About Commercial Bank and Merchant Services The Commercial Bank, now inclusive of Payments, is the heart of KeyBank's business segment and is targeted for rapid growth. Comprised of commercial client relationship teams, commercial risk, onboarding and servicing, Institutional Bank payments business development and payments products and solutions. The Commercial Bank caters to a wide breadth of industry verticals and client segments, and our portfolio of solutions is positioned to support commercial entities of all sizes - from a mom-and-pop restaurant, to a publicly traded company. Key Merchant Services supports over 30,000 businesses with secure, scalable payment solutions. We offer flexible processing tools, integrated gateways, industry-specific solutions tailored to client needs, and compliance support to reduce risk and ensure PCI-DSS standards. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $51,000.00 - $78,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/02/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote
    $51k-78k yearly Auto-Apply 21d ago
  • Client Relationship Associate - Practice Solutions

    Bank of America 4.7company rating

    Westerville, OH job

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for assisting with post-booking loan and banking servicing requests for a portfolio of Practice Solutions clients. Key responsibilities include working directly with clients as the primary point of contact, servicing day-to-day practice needs, and navigating the bank. Job expectations include timely follow up with clients, communication with internal partners across the bank, knowledge of loan and banking products, and communication with internal partners. Responsibilities: · Manages assigned Practice Solutions client territories · Services online banking needs for clients · Partners with various servicing teams to meet client expectations · Creates and collects documentation to fulfill clients needs · Performs outbound calling to existing portfolio to develop banking opportunities Skills: Account Management Attention to Detail Adaptability Business Development Record Keeping Relationship Building Required Qualifications: Proficient in Microsoft Office Suite: Excel, PowerPoint and Word Ability to operate in a phone-based sales environment Excellent written and verbal communication skills Familiarity with bank products, services operations, systems, policies, procedures for business/corporate clients Strong client focus/direct client contact experience, excellent interpersonal, communication, presentation, organization and computer skills Ability to multi-task and support various priorities Desired Qualifications: Possess a combination of Financial Center leadership or Small Business or Business Banking relationship management or support experience, as well as Credit and/or Treasury sales servicing, or operations management experience 4-year degree Experience with the Practice Solutions line of business Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40
    $42k-53k yearly est. Auto-Apply 11d ago
  • AVP; Client Quantitative Analytics Manager

    Bank of America 4.7company rating

    Remote or Charlotte, NC job

    Charlotte, North Carolina **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (****************************************************************************************************************** **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **RESPONSIBILITIES:** + Drive the planning and execution of GTPP's data and reporting visualization and building framework to measure Third Party Data Risk Exposure. + Drive the tools and reporting required to enable the transformation of Third-Party Program from an enabling function to a control function. + Ensure consistent quality of activities, efficient processes and outputs by establishing effective review practices across teams. + Drive rapid data acquisition of disparate data sets required for Third Party Health measurement and produce crisp and efficient data visualizations for MTM and senior leaders leveraging Power BI and/or Tableau. + Work with technology partners to document, test and implement into production. + Conduct monthly, quarterly, and yearly evaluations of vendors' financial data using SQL tools and Alteryx for analysis and comparison. + Present findings to inform decisions at ACL working group and credit committee meetings using Tableau dashboards and SQL. + Analyze end-to-end data flow and data model results, diagnosing issues, and identifying gaps or potential changes to architecture or service-level agreements (SLAs) to ensure business requirements are met. + Use Tableau, Alteryx, and SQL to analyze and manipulate large and complex data sets, supporting reporting and addressing user requests. + Apply expertise in Data Warehouse and Data Model structures to enable Global Third Party Program to source and manage data effectively for various reporting and analytics projects. + Investigate data to identify root causes of issues or trends, collaborating with subject matter experts for insights. + Define and document procedures for automated and semi-automated data control checks for dashboards, reports, and other critical governed reports including Risk Data Aggregation and Policy compliance. + Remote work may be permitted within a commutable distance from the worksite. **REQUIRED SKILLS & EXPERIENCE:** + Master's degree or equivalent in Finance, Mathematics, Economics, Statistics, or related: and + 2 years of experience in the job offered or a related Quantitative occupation. + Must include 2 years of experience in each of the following: + Analyzing end-to-end data flow and data model results, diagnosing issues, and identifying gaps or potential changes to architecture or service-level agreements (SLAs) to ensure business requirements are met; + Using Tableau, Alteryx, and SQL to analyze and manipulate large and complex data sets, supporting reporting and addressing user requests; + Applying expertise in Data Warehouse and Data Model structures to enable Global Third Party Program to source and manage data effectively for various reporting and analytics projects; + Investigating data to identify root causes of issues or trends, collaborating with subject matter experts for insights; and, + Defining and documenting procedures for automated and semi-automated data control checks for dashboards, reports, and other critical governed reports including Risk Data Aggregation and Policy compliance. If interested apply online at ***************************** or email your resume to ***************** and reference the job title of the role and requisition number. **EMPLOYER** : Bank of America N.A. **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $74k-96k yearly est. Easy Apply 60d+ ago
  • PWM Private Banker

    Us Bank 4.6company rating

    Columbus, OH job

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description Private Wealth Management (PWM) Private Banking is responsible for developing, managing, and retaining full service relationships with high income/high net worth private banking clients. Provides advice, counsel, and high level customer service to meet the financial needs of clients. Supports standards for managing net portfolio in a manner that ensures compliance with banking regulations, policies and procedures, credit quality and credit policy requirements. Shared responsibility for soliciting, developing, managing, and retaining client relationships for Private Wealth Management. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. Basic Qualifications * Bachelor's degree, or equivalent work experience * Ten or more years of private wealth management experience in the financial services industry Preferred Skills/Experience * Strong relationship management and lending skills * Strong sales and new buinsess development skills * Advanced knowledge of Private Wealth Management products and services * Expert knowledge of private banking products and services, including credit processes * Strong networking and business development skills * Ability to partner with clients to identify and service unique customer needs * Well-developed analytical and problem-solving skills * Ability to make critical decisions independently * Excellent presentation, verbal and written communication skills This role is hybrid. Team members who are in a hybrid role typically spend three days a week at a U.S. Bank location, while having flexibility on their work location for the other working days. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): * Healthcare (medical, dental, vision) * Basic term and optional term life insurance * Short-term and long-term disability * Pregnancy disability and parental leave * 401(k) and employer-funded retirement plan * Paid vacation (from two to five weeks depending on salary grade and tenure) * Up to 11 paid holiday opportunities * Adoption assistance * Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $126,820.00 - $149,200.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.
    $38k-74k yearly est. 12d ago
  • Mortgage Loan Processor - Loan Coordinator

    Summit Funding 4.3company rating

    Remote or Chicago, IL job

    Summit Funding, Inc is one of the oldest still privately owned top 50 national mortgage lenders. When Todd Scrima, our owner and CEO founded our company in 1995 his dream was not to be the biggest, but to strive to be the best. Our growth mindset, positive culture, and history of stability are just a few things that position our company as a leader in the mortgage industry. Benefits and Perks: Opportunity to further a career in a competitive, fast-paced growing industry where you can make a difference in people's lives. Opportunity to earn competitive compensation including possible bonuses based on performance. Full benefits include medical, dental, vision, 401K plus match, 11 paid holidays, paid time off, and more. Fun team atmosphere, professional development, and more. Job Description Loan Coordinator - Loan Processor Starting pay ranges between $18-$29/hr depending on experience plus bonuses based on production This position requires the ability to work a hybrid schedule in our downtown Chicago office but work from home opportunities will be available. The Mortgage Loan Coordinator - Processor position contributes to the mortgage loan process by being a key contact for both borrowers and internal partners within Summit Funding to manage a pipeline of loans from contract to close. What the Loan Coordinator-Processor is Responsible for: Receive loan applications, obtain credit information for applicants, and collect all needed documentation for loans. Documentation to include: Verifications of Deposit (VOD), Verifications of Employment (VOE), appraisal, title, etc. as appropriate. Answer all borrower questions or refer to Loan Officer as needed. Verify loans are complete and submit to Underwriting based on Investor and/or Automated Underwriting System (AUS) requirements within 24 hours of receipt of documents. Clear any conditions that require communication to title companies, appraiser, employers, surveyors, etc. Solve escrow issues without involving the Loan Officer when possible. Collect all necessary items needed to prepare the Closing Disclosure (CD) and ensure timely drawing and delivery of the CD in order to meet the expected close of escrow. Ensure closing instructions and documents have been released to title 72 hours before closing, and a final settlement statement is issued to the Loan Officer or team 48 hours prior to closing. Review all closing statements and compare to signed Good Faith Estimate (GFE) before signings, and correct discrepancies where needed. Meet with clients to sign loan documents. Send out correspondence including thank you cards, closing cost calculations, etc. Maintain a detailed conversation log for each file. Qualifications Minimum of 1 year of recent experience in mortgage, preferably in processing Working knowledge of loan program guidelines including conventional, jumbo, condo, DPA (IDHA), government loan programs and NQM (DSCR and bank statement) Proficiency in DU/LP/GUS and Encompass or other major LOS Ability to calculate income Strong verbal and written communication skills Creative problem solver with a positive attitude Ability to prioritize and multi-task in order to meet deadlines, strong organization skills Strong sense of urgency and responsiveness along with the ability to demonstrate professionalism Additional Information All your information will be kept confidential according to EEO guidelines.
    $18-29 hourly 1h ago

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