The Sales and Service Associate handles a variety of routine financial transactions, provides solutions to suit the customer's financial needs, and resolves any problems they encounter with their prevailing accounts. This position engages with new businesses and people, helping them gain a better understanding our products and services. The incumbent serves as the primary customer contact for new account openings, account maintenance requests, and problem resolutions.
Key Responsibilities / Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Serve as the primary customer contact for new account openings, account maintenance requests, and problem resolutions.
Receive checks and cash for deposits to accounts, verify amounts, examine checks for proper endorsement, enter deposits into computer records, and place holds on accounts for uncollected funds.
Cash checks and process withdrawals, pay out money after verification of signatures and customer balances.
Receive and process mortgage, consumer loan, and other payments, and ensure the payments match balances due.
Responsible for checking night depository bags and recording proper information on the financial institution's forms.
Keep all cash and negotiable items secure at all times, balance cash drawer at the end of the shift and compare totaled amounts to computer generated proof sheet, reporting any discrepancies to the supervisor.
Directly promote and offer solutions for all retail bank products and services, including checking, savings, money markets, certificates of deposit, debit card, online/mobile banking and consumer loans.
Promote and introduce other financial institution products and services to customers and make appropriate referrals, including HELOC loans, IRAs, mortgage referrals, investment services, and treasury management services.
Participate in branch and bank sales, service, and product training meetings.
Maintain confidentiality and security of sensitive information.
Adhere to all corporate policies and procedures, Federal and State regulations, and laws.
Complete all mandatory annual compliance training.
Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identifications, detection, and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.
Perform other duties and special projects as assigned.
Job Requirements
Education:
High school diploma or equivalent.
Required:
1+ years of public contact or sales experience.
Above average PC and technology skills.
Ability to use applicable software and operation branch automation systems.
Excellent interpersonal/verbal communications skills, with the ability to resolve customer concerns/issues in a positive manner.
Must be organized, detailed, and possess an aptitude for basic math, including account opening and maintenance activities.
Familiarity with all federal and state banking regulations pertaining to lending and consumer finance, including fair lending laws, the Bank Secrecy Act, and the US Patriot Act.
Knowledge of bank products and services, sufficient to identify and assist with customer and prospect needs and conduct sales/service dialogue with current and potential customers.
Stay abreast of all changes in policies and procedures related to retail and consumer lending products.
Successful completion of in-house training programs within one year of accepting the position.
Proficient in Microsoft Office products.
Preferred:
College degree in related field.
Financial industry experience.
About HomeTrust Bank
HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization.
Work Environment, Physical Requirements
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.
This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
Physical activity requiring reaching, sifting, lifting to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
The employee will frequently communicate and must be able to exchange accurate information with others.
The employee may need to move around their office to attend meetings and to access files, machinery, or other job-related tools.
DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.
$45k-57k yearly est. 2d ago
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Commercial Banking Associate
Hometrust Bank 4.4
Hometrust Bank job in Charlotte, NC
The Commercial Banking Associate supports Regional/Market Presidents, Commercial Relationship Managers, and commercial customers and prospects with all functions related to commercial loans, deposit services, online banking, and treasury management services to leverage Relationship Managers' (RM) abilities to develop and retain profitable customer relationships. This position encompasses coordination for deposit account opening and construction loan administration and will maintain and manage the Commercial Loan Process system for RMs they support.
Key Responsibilities / Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Create and/or maintain electronic commercial relationship customer files
Initiate and/or manage commercial relationship files in the Commercial Loan Process system (CLP) for prospects and applications, to ensure efficient movement through underwriting process
Prepare and/or execute account maintenance changes to commercial relationship files including loans and deposit accounts. Coordinate deposit account opening, maintenance, online banking, and Treasury Management referrals by partnering with appropriate Treasury Management team members
Collect and review all components of a loan file to verify accuracy including but not limited to CIP Borrower and Guarantors, Beneficial Ownership forms, OFAC searches, insurance policies, UCC lien searches, proper approval authority, and environmental collateral screens.
Deepen the commercial relationship by identifying potential personal/consumer bank needs, including consumer and mortgage loans, IRAs, and certificates of deposit and referring to the appropriate team member
Collaborate with Treasury Management on successful implementations and provide ongoing maintenance for customers.
Assist Relationship Manager with the completion of the credit approval package and the appropriate components and actively review term sheets, commitment letters, and credit memos for content and accuracy.
Support Commercial Relationship Managers with day-to-day portfolio management by clearing documentation exceptions, collecting financial requirements, and reviewing internal tracking reports
Maintain confidentiality and security of sensitive information
Adhere to all corporate policies and procedures, Federal and State regulations, and laws.
Complete all mandatory annual compliance training.
Follow all regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.
Perform other duties and special projects as assigned.
Job Requirements:
Education:
High school diploma or equivalent.
Required:
0 to 2 years of commercial or business banking experience.
Knowledge of bank products and services ideally in commercial lending
Understanding of regulations and timing requirements for the Home Mortgage Disclosure Act, Flood Disaster Protection Act, ECOA, Appraisal Delivery, and Beneficial Ownership.
Ability to process work accurately and effectively, to multitask in a high-paced working environment, and to handle confidential information in a professional manner.
Manage prioritization of workflow for maximum efficiency (especially when supporting multiple RMs).
Above average computer skills (Word, Excel, PowerPoint, Outlook), and proficient math and organizational skills.
Ability to communicate in a positive and effective manner in one-on-one and small group meetings, and the ability to discuss commercial loan and deposit procedures with customers.
Effective team member with demonstrated collaboration skills.
Ability to think and act independently within the guidelines and limitations of bank policy and assigned personal authority.
Preferred:
Bachelor's degree in related business field.
Familiarity with LaserPro Loan Documents.
Previous experience in one or more of the following areas is: administrative, bookkeeping, teller, paralegal, and loan servicing.
About HomeTrust Bank
HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization.
Work Environment, Physical Requirements
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.
This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
Physical activity requiring reaching, sifting, lifting to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
The employee will frequently communicate and must be able to exchange accurate information with others.
The employee may need to move around their office to attend meetings and to access files, machinery, or other job-related tools.
DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.
$79k-106k yearly est. 58d ago
Trust Officer
United Community Bank 4.5
Remote or Orlando, FL job
As a Trust Officer, you'll play a key role in managing and administering trust accounts, ensuring compliance with legal and regulatory standards, and fulfilling the terms of trust instruments. You'll build lasting relationships with clients and beneficiaries, offering expert guidance on trust and estate matters. You'll also collaborate with Private Bankers and Portfolio Managers to support Investment Management & Trust sales opportunities and client relationship reviews.
Positions available in Orlando, South Miami, and Ponte Vedra FL.
What You'll Do
Trust Administration: Manage trust accounts in accordance with legal, regulatory, and fiduciary standards.
Distributions: Ensure timely and accurate income and principal distributions to beneficiaries.
Risk Management: Identify and mitigate risks associated with trust administration.
Client Engagement: Communicate trust provisions clearly and help clients align trust strategies with their financial goals.
Documentation: Maintain comprehensive records of trust transactions, correspondence, and legal documents.
Professional Collaboration: Partner with legal, tax, and other professionals to manage complex trust accounts.
Compliance: Ensure adherence to all applicable laws, regulations, and internal policies.
Teamwork: Collaborate with Wealth team members and internal partners to deliver a seamless client experience.
Business Development: Build a network of internal and external contacts to attract new client relationships.
Industry Awareness: Stay current on legal and regulatory developments impacting trust administration.
Growth & Visibility: Participate in community events to enhance visibility and attract prospects.
Requirements For Success
Experience & Education
Bachelor's degree in a business-related field or equivalent experience.
5+ years of experience in trust administration.
Proven success in building and maintaining client relationships.
Experience settling estates and managing unique assets.
Skills & Competencies
Strong knowledge of trust and estate laws, tax regulations, and fiduciary responsibilities.
Ability to work independently and collaboratively within a team.
Excellent interpersonal skills and professional presence.
Strong analytical, verbal, and written communication skills.
Preferred Qualifications
Advanced certifications such as JD, CTFA, or CFP.
Conditions of Employment
Must be able to pass a criminal background & credit check
This is a full-time, non-remote position with flexibility, including evenings and weekends as needed.
FLSA Status:
Exempt
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range USD $0.00 - USD $0.00 /Yr.
$57k-98k yearly est. Auto-Apply 55d ago
Senior Credit Officer - Commercial
United Community Bank 4.5
Remote or Greenville, SC job
Job Title: Senior Credit Officer - Commercial
Reports To: Chief Commercial Credit Officer
United Community is looking for a Senior Credit Officer - Commercial to work with Community Bank Executives and Corporate Banking leadership to achieve high credit quality via the loan approval process.
Position can sit in Greenville, SC or Orlando, FL.
What You'll Do
• Work with Community Bank Executives, Commercial Banking Solutions (Specialty Lending Groups) and Regional Credit Managers to promote the credit culture of United Community Bank
• Protect the assets of the bank through the proper execution and administration of risk management policies and procedures. Assumes accountability for quality approval decisions and the overall quality of the assigned loan portfolio.
• Approve larger credits in a timely and efficient manner helping to ensure customers' expectations are met
• Serve as “gatekeeper” for approval of larger credits and assists in enforcing the bank's house limit
• Recommends approval of changes in underwriting procedures and policies
• Partner with State Presidents and Team Leads within Commercial Banking Solutions to execute on our credit culture, grow the portfolio and maintain strong portfolio credit metrics.
• Acts in an advisory and referral role to lenders and analysts in matters of compliance, regulation and policy
• Supervise activities of the Regional Credit Managers
• Assist in monitoring credit quality including responsibilities for portfolio risk ratings, and oversight of criticized asset and portfolio review meetings
• Direct and assist in the preparation of each bank for regulatory examinations. Works directly with bank regulators during the examination process.
• Coordinate credit portion of due diligence efforts with regard to new bank acquisitions
• Assist in training new lenders and the on-going training on policies, procedures and culture
• Perform annual performance reviews along with an effective management plan consisting of goals for staff
• Perform other duties as assigned
Requirements For Success
• College degree or equivalent
• Minimum 10 years' experience in a regulatory or commercial lending background with at least 5 years of credit approval experience with C&I, Middle Market and Commercial Real Estate.
• Strong leadership skills with extensive supervisory and managerial experience and the ability to build strong teams.
• Excellent interpersonal and communication skills; and the ability to solve problems.
• Participate and complete all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.
Conditions of Employment
• Must be able to pass a background & credit check
• This is a full-time, non-remote position that requires schedule flexibility to work evenings and weekends as needed.
• Up to 20% travel required.
FLSA Status: Exempt
Pay Range USD $0.00 - USD $0.00 /Yr.
$85k-115k yearly est. Auto-Apply 31d ago
Treasury Management Implementation Specialist
Hometrust Bank 4.4
Hometrust Bank job in Charlotte, NC
The Treasury Management Implementation Specialist is responsible for opening new commercial accounts and implementing treasury management solutions for the bank. This position obtains documents and compliance data and facilitates training/client onboarding to the HTB platform. This role will also assist in audit or compliance related duties to ensure all regulatory and compliance requirements are satisfied within the account opening and new service onboarding process.
Key Responsibilities / Essential Functions
• Facilitates the execution of new account documentation and treasury management agreements.
• Responsible for playing a key role in the end-to-end client implementation for Treasury Management Services.
• Offers sales advice and direct sales to our retail network for business clients.
• Proactively manages changes in project scope, identify potential crises, and devise contingency plans.
• Sets, manages, and effectively communicates project expectations to team members and clients in a timely and clear fashion.
• Partners with Treasury Management Sales, Relationship team (Relationship Managers (RMs), Commercial Banking Assistants (CBAs), and Support and TM Risk to ensure a smooth hand-off of service implementation.
• Maintain confidentiality and security of sensitive information.
Job Requirements
Education:
• High school diploma or equivalent required.
Required:
• 2+ years of banking experience required with a concentration of customer service and/or treasury management implementation.
• Ability to work across large, complex organization to achieve results.
• Proficient knowledge in common business functions such as Microsoft Office suite, including Word, Excel, and PowerPoint.
• Track record of gaining and understanding customers' needs and delivering excellent customer service.
• Excellent written and verbal communication skills is a must.
• Ability to develop and maintain a high-level understanding and ability to navigate across the bank's internal and customer facing systems.
• Possess and demonstrate a high level of professionalism and communicate in a clear, concise manner.
Preferred:
• Bachelor's degree.
About HomeTrust Bank
HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, and Tennessee. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization.
Work Environment, Physical Requirements
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.
• This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• Physical activity requiring reaching, sifting, lifting up to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
• The employee will frequently communicate and must be able to exchange accurate information with others.
• The employee may need to move around their office to attend meetings and to access files, machinery or other job-related tools.
DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.
$43k-51k yearly est. 9d ago
Mortgage Loan Processor
Capital Bank Career 4.5
Remote or Rockville, MD job
About Us Capital Bank N.A. is headquartered in Maryland, and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.
Position Purpose
Capital Bank is looking for a Mortgage Loan Processor to join our team. The Mortgage Loan Processor works closely with loan originators to process mortgage loans in order to provide a seamless customer experience. The Mortgage Loan Processor's primary function is to ensure the timely and accurate submission of loans to Underwriting.
Position Responsibilities
Gathers and analyzes documentation and other information to take each loan application from once setup to closing
Contacts borrowers and referral sources as an introduction within 3 days (72 hours) of receipt
Reviews all income documentation to ensure that is accurate and supports the guidelines in place for a specific loan product
Reviews product guidelines to make sure that the loan fits and the necessary documentation is obtained, including:
Verify 2 years of continued employment - document any gaps
Review asset documentation
Review credit report
Review appraisal
Review title work
Review hazard insurance
Obtain payoffs on refinances by contacting current mortgage holder
Make sure all documentation is legible
Obtain all required certifications from agent - termite, well, septic, etc. and review upon receipt. Actions as needed.
Monitor daily closing schedule and make sure all loan are scheduled - if not scheduled notify Title Company, Agent and/or Loan Officer and schedule with closing department
Submit loan to underwriting in appropriate file order
Clear all Prior to Closing conditions. - Loans must be “clear to close” at least 48 hours prior to closing
Advise borrower of loan decision and any required conditions
Inputs proper loan information into Encompass so that data and supporting documentation are accurate.
Contacts borrowers to obtain additional documentation as necessary to meet loan guidelines
Follows Processing procedures as designated by Processing Manager
Must meet crucial deadlines such as financing contingencies and closing dates
Works with the MLO and/or LOA regarding missing/requested items
Updates conversation logs in Encompass
Minimum Education & Experience
3-5 years experience in a loan processing role with experience handling loans from start to finish.
Recent experience in the mortgage industry as an assistant, loan processor or loan officer is preferred.
Experience communicating with borrowers regarding lending requirements.
Experience processing conventional, FHA and VA loans.
Experience with Encompass software is required.
Preferred Skills & Qualifications
Strong background in calculating income is preferred.
Proficient in Microsoft Office Suite including Word, Excel, PowerPoint and Outlook.
Excellent verbal and written communication skills.
Proven customer service ability is required.
Must have knowledge of lending terminology and the ability to effectively communicate to borrowers.
Knowledge of underwriting would be helpful.
Independent worker that can produce results
Ability to take initiative
Ability to work in a fast-paced environment and deliver accurate results.
Compensation:
Base Salary Range: $25.51 - $35.71 per hour. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description.
Working Arrangements
100% remote role
We're currently hiring only within our core locations, which include Maryland (MD), District of Columbia (DC), Virginia (VA), Pennsylvania (PA), Delaware (DE), Indiana (IN), Illinois (IL), South Carolina (SC), Florida (FL), and North Carolina (NC).
Why Join Us?
Join a growing company with a culture that fosters an entrepreneurial spirit
Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more!
Company Contributions to your 401k - Regardless of your contribution
Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an Affirmative Action, E-Verify, & Equal Opportunity Employer.
$25.5-35.7 hourly 60d+ ago
Wealth Strategist
United Community Bank 4.5
Remote or Orlando, FL job
We're looking for a seasoned and client-focused Wealth Strategist to join our team. In this role, you'll develop personalized, comprehensive financial plans for high-net-worth (HNW) clients, helping them achieve their long-term financial goals. You'll also collaborate closely with Private Bankers and colleagues across Investment Management & Trust to support sales opportunities and client relationship reviews.
What You'll Do
Lead discovery meetings to understand clients' financial goals, values, and priorities.
Conduct in-depth financial assessments, including income, assets, liabilities, and risk tolerance.
Create and present tailored wealth plans covering investment, retirement, estate, tax, risk management, and business succession strategies.
Partner with legal, tax, and other professionals to deliver holistic financial advice.
Maintain accurate records of client information and planning activities.
Ensure compliance with all relevant laws, regulations, and internal standards.
Collaborate with internal teams to enhance the overall client experience.
Build and maintain a network of internal and external sources to drive new business.
Stay current on financial planning trends, tax law changes, and regulatory updates.
Represent the bank in community events to build visibility and attract new prospects.
Support business growth by acquiring new assets from existing and prospective clients.
Perform other duties as needed.
Requirements For Success
Experience & Education
5+ years of financial planning experience.
Bachelor's degree in a business-related field or equivalent experience.
Certified Financial Planner (CFP) designation required.
Preferred: JD or CPA credentials.
Skills & Competencies
Deep understanding of financial markets, estate and tax planning, and retirement strategies.
Strong analytical and communication skills-both written and verbal.
Ability to work independently and collaboratively across teams.
Professional presence and interpersonal skills to build trust with clients.
Experience with financial planning software and tools.
Bonus Skills
Advanced degrees or certifications (JD, CPA).
Specialized training in financial planning or wealth management.
Conditions of Employment
Must be able to pass a criminal background & credit check
This is a full-time, non-remote position
FLSA Status:
Exempt
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range USD $103,664.00 - USD $171,860.00 /Yr.
$49k-65k yearly est. Auto-Apply 47d ago
Training Specialist
United Community Bank 4.5
Remote or Athens, GA job
Elevate Your Career as a Training Specialist!
Are you passionate about empowering others through education and training? As a Training Specialist, you'll play a crucial role in onboarding new hires and delivering exceptional training experiences for our employees. If you thrive in a dynamic environment and have a knack for engaging presentations, we want you on our team! This position can sit anywhere inside the United Community Bank Footprint.
About the Role:
In this pivotal role, you'll be responsible for creating and delivering ongoing training for employees and new hires. You'll ensure an outstanding training experience for Consumer, Small Business, and Commercial roles, manage training schedules, and collaborate with various departments to support training initiatives.
What You'll Do
Lead Training Sessions: Conduct training for retail new hires, systems, platforms, procedure/process changes, and new project-related needs.
Align with Company Culture: Ensure all training materials reflect the company culture and values.
Develop Training Programs: Identify skill gaps and develop programs to bridge them, working closely with hiring managers, in-branch guides, Regional Managers, and Subject Matter Experts.
Research and Create Content: Develop and manage training criteria, programs, and initiatives through various methods suitable for the topic and audience.
Support Departments: Partner with other departments to provide training and track progress through surveys to ensure effectiveness.
Maintain Materials: Keep training materials, procedures, and custom LMS courses updated and relevant.
Budget Management: Assist with budget recommendations for new training initiatives and manage expenses to align with the approved budget.
Administrative Duties: Provide backup support for the LMS system, write internal communications, and maintain departmental websites.
Coordinate Events: Plan and manage on and off-site meetings for training initiatives and assist with conversion and acquisition training as needed.
Communicate with New Hires: Inform new hires about training schedules and assess their progress, communicating developmental needs to hiring managers.
Requirements For Success
Experience:
Minimum of 3 years' experience in the financial and/or training industry.
Education:
Degree in Business, Finance, or a related field, or equivalent experience.
Required Skills:
Knowledge of bank products, services, initiatives, and company culture.
Familiarity with bank policies and procedures.
Self-motivation and the ability to work independently.
Confident public speaking skills.
Strong time management and organizational skills.
Excellent written and verbal communication skills.
Ability to interact with all levels of management and employees.
Proficiency in Microsoft Office programs, deposit and loan systems, and procedures.
Ability to lead in-person, WebEx, and recorded training sessions.
Up-to-date with industry training methods.
Preferred Skills:
Experience in creating and delivering training programs.
Strong problem-solving and analytical skills.
Collaborative and action-oriented mindset.
Why Join Us?
Innovative Environment: Be part of a forward-thinking company that values your input.
Professional Growth: Opportunities for continuous learning and career advancement.
Supportive Team: Collaborate with dedicated professionals who are passionate about their work.
Flexible Schedule: Full-time position with the flexibility to work evenings and weekends as needed.
Work Environment:
United location within our footprint.
Position Type:
Full-time with schedule flexibility.
Travel:
Up to 30% travel required.
Conditions of Employment
Conditions of Employment:
• Must be able to pass a criminal background & credit check
• This is a full-time, non-remote position
FLSA Status:
• Non-Exempt
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range USD $42,061.00 - USD $64,465.00 /Yr.
$42.1k-64.5k yearly Auto-Apply 2d ago
Business Banker
United Community Bank 4.5
Remote or Charlotte, NC job
Are you passionate about helping small businesses thrive? United Community is in search of a dynamic Business Banker to be the go-to financial expert for small businesses with annual revenues up to $5million. You'll play a pivotal role in managing and deepening client relationships, driving growth and profitability, and uncovering new opportunities through proactive prospecting and networking. If you're passionate about outside sales, enjoy building strong partnerships, and thrive in a collaborative environment, this is the perfect role for you!
What You'll Do
Sales and Service Excellence: Lead sales initiatives to achieve deposit and loan growth targets, providing exceptional customer services and support through the process
Field Engagement: Deliver a branded customer experience by being in the field at least 80% of the time
Opportunity Identification: Identify and refer specialized small business opportunities and solutions to clients, conducting relationship reviews
Customer Relationship Management: Build and maintain strong relationships with existing and potential clients to understand their financial needs and offer tailored solutions
Relationship Building: Foster relationships with key partners such as Branch, Small Business Group, Merchant, Treasury, and other internal partners to increase small business opportunities
Credit Advisory: Leverage your knowledge of credit to advise small business owners on solutions services, and digital capabilities that help them achieve their business goals
Coaching and Development: Coach, develop, guide, and provide feedback to associates and customers while embodying a service culture
Requirements For Success
Minimum of 5 years of experience in banking, financial services, or sales with a focus on small business clients
Demonstrated ability to identify and understand customers needs, delivering tailored financial solutions
Strong business acumen with the ability to assess and support the unique needs of small business clients
Excellent verbal and written, communication skills, with strong organizational and time management abilities
Proven relationship-building skills and a client-first mindset
Proactive and self-motivated approach to sourcing and developing new business opportunities
Conditions of Employment
Must be able to pass a criminal background & credit check
This is a full-time, non-remote position
FLSA Status:
Exempt
Ready to take your career to the next level? Apply now and become a vital part of our team!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range USD $60,466.00 - USD $93,119.00 /Yr.
$60.5k-93.1k yearly Auto-Apply 2d ago
Loan Ops Consumer Loan Closing Spec I
United Community Bank 4.5
Remote or Blairsville, GA job
United Community is looking for a Loan Ops Consumer Loan Closing Spec I
To be a key member of our lending team, responsible for managing the end-to-end consumer loan closing process. This role ensures accuracy, compliance, and timely execution by coordinating with internal teams, external partners, and third-party vendors. The Specialist reviews documentation, satisfies underwriting conditions, and prepares closing packages for both real estate and non-real estate secured loans. Ideal candidates bring strong attention to detail, excellent communication skills, and a solid understanding of consumer lending regulations.
What You'll Do
• Coordinate and monitor all stages of the loan closing process.
• Review and interpret third-party documents including appraisals, title work, flood determinations, and insurance.
• Ensure all underwriting conditions are met and documented before issuing a “clear to close.”
• Communicate with internal and external stakeholders including lenders, attorneys, title companies, and vendors.
• Prepare and review loan documentation for accuracy and compliance.
• Maintain accurate records and ensure timely follow-up to meet service level agreements.
• Support compliance with all regulatory and internal policy requirements.
• Provide exceptional customer service and foster a collaborative team environment.
Requirements For Success
Required Skills/Experience/Education:
o 1-2 years of experience in a financial institution, with a focus on due diligence or loan documentation.
o 1+ years of consumer loan documentation experience.
o Experience in an automated loan origination environment is highly desirable.
o High school diploma or equivalent required; college degree preferred.
o Strong knowledge of consumer lending, loan documentation, and regulatory compliance.
o Familiarity with third-party documents such as title work, appraisals, and insurance.
o Proficiency in Microsoft Office (Excel, Word, Outlook).
o Experience with banking systems such as Meridian Link, 360 View, LaserPro, TruStage, Navigator, and UCBI systems.
o Excellent organizational and time management skills.
o Ability to escalate and resolve issues effectively.
o Strong interpersonal and communication skills.
Preferred Skills/Experience/Education:
o Completion of Loan Closing Specialist Certification Program (Level I).
o Understanding of complex credit structures and multiple funding sources.
o Knowledge of fair lending practices and regulations (CIP, Reg H, HMDA, CRA, Reg O).
o Ability to calculate Loan-to-Value ratios and assess insurance adequacy.
Conditions of Employment
• Must be able to pass a background & credit check.
• This is a full-time, non-remote position.
• Up to 1% travel required.
FLSA Status: Non-exempt
Pay Range USD $34,102.00 - USD $49,382.00 /Yr.
$34.1k-49.4k yearly Auto-Apply 10d ago
IT Hardware Technician I
Hometrust Bank 4.4
Hometrust Bank job in Asheville, NC or remote
Under general direction, the IT Hardware Technician I addresses the daily operational management of the Bank's IT assets.
Key Responsibilities / Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage hardware lifecycles including asset procurement, tracking, upgrades, end-of-life planning, and disposal.
Ensure hardware standards are documented, maintained, and enforced bank wide.
Image and deploy computers to end users with minimal direction.
Conduct routine field service work within branch network as needed with minimal direction.
Independently research validate and resolve defects and outages reported by end users.
When required, escalate issues to the appropriately experienced IT team member and/or external vendor.
Maintain informational, procedural, and troubleshooting documentation to department standards.
Ensure timely completion of personal deliverables, meet service level agreements, and follow departmental procedures.
Act as an escalation point for the IT Support Technician I.
Coordinate new user provisioning with IAM Specialists.
Maintain confidentiality and security of sensitive information.
Adhere to all corporate policies and procedures, Federal and State regulations, and laws.
Complete all mandatory annual compliance training.
Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.
Perform other duties and special projects as assigned.
Job Requirements
Education:
Associates degree in related field or equivalent combination of education and experience
CompTIA A+ certification or equivalent experience
Required:
2+ years of related experience.
Strong problem-solving and analytical skills.
Clear, accurate, and concise verbal and written communication skills.
Strong organization and time management skills.
Ability to quickly and independently learn new technologies and programs.
Ability to understand and use Bank policies and procedures to ensure operational efficiency and regulatory compliance.
Ability to work with confidential information appropriately.
Ability to think and act within guidelines and limitations of bank policy and assigned personal authority.
Valid Driver's License
Proficient in Microsoft Office products.
Preferred:
Bachelor's degree in a related field
CompTIA Cloud+, CompTIA Security+, and CompTIA Network+ certifications.
Banking or financial services experience
About HomeTrust Bank
HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization.
Work Environment, Physical Requirements
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.
This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
Physical activity requiring reaching, sifting, lifting to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
The employee will frequently communicate and must be able to exchange accurate information with others.
The employee may need to move around their office to attend meetings and to access files, machinery, or other job-related tools.
Up to 50% travel required depending on business need.
Offsite work may be required.
After hours and weekends, while not standard, are sometimes required.
DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.
$31k-37k yearly est. 6d ago
Program Manager, BSA/AML & Fraud
Hometrust Bank 4.4
Hometrust Bank job in Charlotte, NC
The Program Manager is responsible for managing the governance, process, and program infrastructure that supports the Bank's BSA/AML, OFAC, and Fraud compliance programs. This role leads policy and procedure development, annual risk assessments, training and awareness, intake workflow design, and data validation. The Program Manager also manages the Bank's fraud program infrastructure, including loss reporting and control testing, and partners with business units on new product and technology initiatives to ensure financial crimes risks are identified and mitigated. The Program Manager ensures all program elements remain aligned to the Bank's enterprise risk appetite and Board/Audit Committee expectations, serves as a primary liaison with regulators and auditors, and may act as Deputy BSA Officer when designated.
Key Responsibilities / Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Develop, maintain, and update policies and procedures related to BSA, AML, OFAC, CIP, and Fraud.
Design and deliver training and communications, including bank-wide annual BSA/AML/Fraud training, branch communications, and targeted awareness campaigns.
Lead annual BSA/AML, OFAC, CIP, and Fraud risk assessments, documenting methodology, findings, and recommendations.
Manage suspicious activity/fraud intake workflow design, routing logic, and testing to ensure timely and accurate escalation.
Conduct data validation and testing for monitoring systems and intake processes, ensuring completeness and accuracy of data feeds.
Manage the Bank's fraud program infrastructure, including fraud loss reporting, KRI/KPI framework, and prepare dashboards and reporting packages for senior management, Audit Committee, and the Board.
Track and monitor internal issues and QA findings, audit and exam findings (MRAs/MRIAs), ensuring remediation and accountability.
Partner with business lines and IT on new product and technology reviews to identify financial crimes risks and ensure adequate controls prior to launch.
Support audit and exam preparation by providing documentation, governance materials, and responses for assigned program areas.
Provide surge support during high alert/case volumes by assisting with basic investigative tasks or CTR preparation.
Provide continuity and succession support by serving as Deputy BSA Officer when designated.
Maintain confidentiality and security of sensitive information.
Adhere to all corporate policies and procedures, Federal and State regulations, and laws.
Complete mandatory annual compliance training.
Perform other duties and special projects as assigned.
Job Requirements
Education:
Bachelor's degree in Accounting, Finance, Business, Criminal Justice, or related field.
Required:
5+ years of experience in BSA/AML, Fraud, or compliance program management.
Demonstrated experience developing and maintaining policies, procedures, and training programs.
Experience conducting enterprise-wide risk assessments.
Knowledge of AML, OFAC, CIP, and Fraud regulations.
Strong project management skills, with ability to lead cross-functional initiatives.
Experience with fraud loss reporting, KPI/KRI frameworks, or control testing.
Proven ability to lead regulatory exams and audits, including issue remediation and examiner engagement.
Experience developing and presenting program metrics and KRIs/KPIs to senior leadership and/or Boards.
Strong written and verbal communication skills, including ability to draft policy documents, training content, and management reporting.
Ability to manage multiple priorities, deadlines, and stakeholders.
High attention to detail and ability to document program governance requirements.
Preferred:
Advanced degree or professional certification (CAMS, CFE, PMP).
Prior experience with transaction monitoring systems (Verafin preferred).
Experience working in mid-size or larger banks ($5-50B+) in a program management capacity.
Familiarity with audit, exam, and issue management processes.
Experience working with technology teams to design or validate data feeds and workflows.
Core Competencies and Skills:
Governance & Documentation: Ability to translate regulatory requirements into practical policies and processes.
Training & Awareness: Skilled at developing content and delivering messages across the Bank.
Project Management: Strong planning and organizational skills to manage multiple deliverables.
Analytical Thinking: Able to evaluate risk assessments, metrics, and program performance.
Collaboration: Builds relationships with stakeholders across risk, IT, operations, and business lines.
Continuous Improvement: Identifies opportunities for efficiency, standardization, and automation.
Strategic Thinking: Ability to align program initiatives with enterprise risk appetite and regulatory expectations.
Change Management: Skill in guiding stakeholders through adoption of new policies, workflows, or systems
Stakeholder Engagement: Ability to collaborate and influence across lines of business, IT, risk, and senior leadership.
Regulatory Readiness: Ensures program is always exam-ready, with documentation and evidence available.
Board/Committee Communication: Prepares and delivers clear reporting packages to executive and governance committees.
About HomeTrust Bank
HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization.
Work Environment, Physical Requirements
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.
This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
Physical activity requiring reaching, sifting, lifting to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
The employee will frequently communicate and must be able to exchange accurate information with others.
The employee may need to move around their office to attend meetings and to access files, machinery, or other job-related tools.
DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.
$60k-80k yearly est. 28d ago
Commercial Loan Closing Specialist
Hometrust Bank 4.4
Hometrust Bank job in Charlotte, NC
The Commercial Loan Closing Specialist assists in the preparation of loan documents associated with commercial closings and facilitates closings through the Commercial Banking Associates, Commercial Relationship Managers, and Attorneys. This position supports critical policy and procedures as well as federal and state regulations to ensure an efficient documentation practice, loan document review system, and other critical risk management activities needed to minimize credit, documentation, and operational risks in commercial lending.
Key Responsibilities / Essential Functions
Prepares complete and accurate loan documentation packages for new commercial loans, modifications, renewals, and extensions, and includes final closing instructions.
Orders Flood Certifications, prepares UCC financing statements, reviews UCC search records, and verifies wiring instructions and funding details.
Reviews credit approval packages which include pricing and financial reporting requirements, and collateral and environmental due diligence requirements necessary to document the loan.
Reviews and verifies customer identification documents in accordance with the US Patriot Act and the due diligence policy.
Ensures compliance with HMDA/CRA eligibility requirements and FEMA regulations.
Reviews preliminary closing documents including hazard, liability, builder's risk, flood insurance policies, Title Commitments, Closing Protection Letters, Settlement Statements, and funding due diligence.
Coordinates the return of all executed document packages and necessary supporting documents to Loan Operations for booking.
Maintain confidentiality and security of sensitive information.
Job Requirements
Education:
High school diploma or equivalent
Required:
3+ years of experience in preparing and reviewing commercial loan documents and/or paralegal experience tied to commercial loan closings required.
Knowledge of basic legal concepts including real estate transactions.
Knowledge of commercial loan products and services.
Well-developed written and verbal business communication.
Proficient administrative and organizational skills.
Self-motivated with attention to detail.
Ability to prioritize duties and work independently.
Ability to meet designated deadlines while remaining flexible to changing assignments.
Proficient in Microsoft Office products.
Preferred:
College degree in business or related field.
Experience with LaserPro.
About HomeTrust Bank
HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, and Tennessee. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization.
Work Environment, Physical Requirements
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.
This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
Physical activity requiring reaching, sifting, lifting up to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
The employee will frequently communicate and must be able to exchange accurate information with others.
The employee may need to move around their office to attend meetings and to access files, machinery or other job-related tools.
DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.
$45k-54k yearly est. 60d+ ago
Wire Transfer Specialist
Hometrust Bank 4.4
Hometrust Bank job in Asheville, NC
The Wire Transfer Specialist is responsible for accurately processing, verifying, and monitoring all incoming and outgoing wire transfer transactions in accordance with bank policies, federal regulations, and industry best practices. This role ensures the secure and timely execution of domestic and international wire transfers, supports fraud prevention initiatives, and provides exceptional service to internal and external clients.
Key Responsibilities / Essential Functions
Reasonable accommodations may be made to enable individuals ith disabilities to perform the essential functions.
Serve as a subject-matter expert regarding all Domestic and International Wires.
Perform all operational support duties of the Wire Transfer Department including but not limited to creating, verifying, sending, and receiving domestic and international wire and funds transfers, service message submissions, and wire recalls via Payments Exchange, Fedwire, SWIFT, and other internal systems.
Assure all necessary wire information is properly and accurately completed in compliance with regulatory and bank policy requirements.
Ensure proper authorization and approval are obtained for all transactions.
Manage wire-related inquiries and requests across all bank communication channels, providing prompt and accurate responses to bank personnel to ensure that escalated customer issues are researched and addressed correctly and timely.
Monitor and reconcile daily wire transfer activity and resolve any exceptions or discrepancies promptly.
Review and modify processes and procedures routinely to ensure compliance and improve efficiency.
Review and monitor wire and funds transfer transaction activity through reports to track trends and usage.
Maintain accurate and updated electronic records of all correspondence related to wire or funds transfer transactions and ensure documentation is retained in accordance with Bank established record retention time frames.
Assist with maintaining training materials regarding wire products and services and updates to policies and procedures.
Assit with implementing fraud prevention measures and escalating suspicious activity as needed.
Support system updates, testing, and enhancements related to wire transfer processing.
Assist with reviewing, processing, and performing daily operational duties.
Crosstrain to perform other functions and duties assigned in Bank Services.
Maintain confidentiality and security of sensitive information.
Adhere to all corporate policies and procedures, Federal and State regulations, and laws.
Complete all mandatory annual compliance training.
Follow regultory requirement including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection, and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.
Perform other duties and special projects as assigned.
Job Requirements
Education:
High school diploma or equivalent.
Required:
5+ years of banking experience.
Experience with wire transfers.
Basic knowledge of accounting, balancing principals, and bank operations.
Familiarity with all federal and state banking regulations, including the Bank Secrecy Act and the USA Patriot Act.
Solid technology skills, including proficiency with Microsoft Office.
Ability to operate with little supervision based on thorough knowledge and application of the wire transfer procedures of the assigned position.
Preferred:
Bachelor's degree in Finance, Accounting or related field.
Fiserv Payments Exchange experience.
About HomeTrust Bank
HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization.
Work Environment, Physical Requirements
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.
This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
Physical activity requiring reaching, sifting, lifting to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
The employee will frequently communicate and must be able to exchange accurate information with others.
The employee may need to move around their office to attend meetings and to access files, machinery, or other job-related tools.
DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.
$44k-56k yearly est. 60d+ ago
Universal Banker I
United Community Bank 4.5
Remote or Fuquay-Varina, NC job
United Community is looking for a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. In this role, you will assist with everyday transactions and engage in needs-based conversations to identify solutions tailored to each customer. You'll combine service and sales expertise to strengthen relationships, educate customers on banking tools and technology, and ensure compliance with regulations. This position offers the opportunity to make a meaningful impact by helping customers achieve their financial goals.
What You'll Do
* Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions, and appointment setting.• Maintain a comprehensive understanding of retail banking products and services.• Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding and addressing customers' needs, while considering their unique perspectives and priorities.• Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions.• Identify opportunities and make referrals to cross-sell banking products and services to other areas of the bank.• Educate customers on options for managing transactions using technology and all other tools and resources available.• Apply product and service knowledge to effectively solve customer problems.• Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality.• Ensure adherence to banking regulations and internal policies.
Requirements For Success
Required Skills/Experience/Education: • 1+ years of previous banking, cash handling, or retail experience.• Demonstrated analytical, accuracy, and problem-solving skills.• Strong verbal and written interpersonal communication skills.
Conditions of Employment
* Must be able to pass a criminal background and credit check
* This is a full-time, non-remote position
FLSA Status:
* Non-Exempt
Ready to take your career to the next level? Apply now and become a vital part of our team!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range
USD $32,146.00 - USD $45,185.00 /Yr.
$32.1k-45.2k yearly 12d ago
Sales and Service Associate
Hometrust Bank 4.4
Hometrust Bank job in Shelby, NC
The Sales and Service Associate handles a variety of routine financial transactions, provides solutions to suit the customer's financial needs, and resolves any problems they encounter with their prevailing accounts. This position engages with new businesses and people, helping them gain a better understanding our products and services. The incumbent serves as the primary customer contact for new account openings, account maintenance requests, and problem resolutions.
Key Responsibilities / Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Serve as the primary customer contact for new account openings, account maintenance requests, and problem resolutions.
Receive checks and cash for deposits to accounts, verify amounts, examine checks for proper endorsement, enter deposits into computer records, and place holds on accounts for uncollected funds.
Cash checks and process withdrawals, pay out money after verification of signatures and customer balances.
Receive and process mortgage, consumer loan, and other payments, and ensure the payments match balances due.
Responsible for checking night depository bags and recording proper information on the financial institution's forms.
Keep all cash and negotiable items secure at all times, balance cash drawer at the end of the shift and compare totaled amounts to computer generated proof sheet, reporting any discrepancies to the supervisor.
Directly promote and offer solutions for all retail bank products and services, including checking, savings, money markets, certificates of deposit, debit card, online/mobile banking and consumer loans.
Promote and introduce other financial institution products and services to customers and make appropriate referrals, including HELOC loans, IRAs, mortgage referrals, investment services, and treasury management services.
Participate in branch and bank sales, service, and product training meetings.
Maintain confidentiality and security of sensitive information.
Adhere to all corporate policies and procedures, Federal and State regulations, and laws.
Complete all mandatory annual compliance training.
Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identifications, detection, and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.
Perform other duties and special projects as assigned.
Job Requirements
Education:
High school diploma or equivalent.
Required:
1+ years of public contact or sales experience.
Above average PC and technology skills.
Ability to use applicable software and operation branch automation systems.
Excellent interpersonal/verbal communications skills, with the ability to resolve customer concerns/issues in a positive manner.
Must be organized, detailed, and possess an aptitude for basic math, including account opening and maintenance activities.
Familiarity with all federal and state banking regulations pertaining to lending and consumer finance, including fair lending laws, the Bank Secrecy Act, and the US Patriot Act.
Knowledge of bank products and services, sufficient to identify and assist with customer and prospect needs and conduct sales/service dialogue with current and potential customers.
Stay abreast of all changes in policies and procedures related to retail and consumer lending products.
Successful completion of in-house training programs within one year of accepting the position.
Proficient in Microsoft Office products.
Preferred:
College degree in related field.
Financial industry experience.
About HomeTrust Bank
HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization.
Work Environment, Physical Requirements
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.
This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
Physical activity requiring reaching, sifting, lifting to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
The employee will frequently communicate and must be able to exchange accurate information with others.
The employee may need to move around their office to attend meetings and to access files, machinery, or other job-related tools.
DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.
$45k-58k yearly est. 6d ago
Medical Banking Officer
Hometrust Bank 4.4
Hometrust Bank job in Charlotte, NC
The Medical Banking Officer is responsible for developing, managing, and expanding relationships with medical practices and related businesses with an emphasis on dental and veterinarian practices. This role focuses on delivering customized financial solutions that meet the unique needs of medical professionals, including credit, SBA financing, treasury management, and deposit services, while upholding HomeTrust's culture fundamentals. This position is expected to source business from external calling efforts, and there is a high level of personal monthly loan production, spending approximately 60% to 70% of time outside of the office engaged in business development and consultation activities with clients, prospects, and referral sources.
Key Responsibilities / Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Develop and execute a business development plan focused on dentists, veterinarians, physicians and other medical practices.
Serve as the primary point of contact for assigned relationships, providing exceptional service and proactive financial advice.
Identify opportunities to cross-sell treasury management, deposit, SBA, lending, and wealth solutions to deepen client relationships.
Partner with internal teams to deliver seamless onboarding and ongoing client support.
Perform business development activity through external calling efforts on existing clients and prospects.
Gather information needed to assess business loan, deposit, and treasury management needs of clients and prospects.
Analyze financial statements and prepare credit packages for new and existing relationships in partnership with credit team.
Collaborate closely with the bank's SBA Lending team to structure government-guaranteed loans that meet the unique needs of healthcare clients (start-up practices, acquisitions, expansions, equipment purchases, and real estate).
Monitor portfolio performance, including covenant compliance, credit quality, and profitability.
Collaborate with Treasury Management to develop business opportunities within existing portfolio and prospects.
Maintain a good working relationship with branches, credit administration, loan operations, deposit operations, mortgage, and all other partner groups, working as a team internally and across departments.
Promote and introduce personal/consumer bank services to customers, including consumer and mortgage loans, IRAs, and certificates of deposit.
Stay informed on trends, regulations, and challenges affecting the healthcare industry.
Provide consultative guidance to clients on financial best practices specific to the healthcare sector.
Represent the bank at healthcare industry events, trade shows, and networking opportunities.
Maintain confidentiality and security of sensitive information.
Adhere to all corporate policies and procedures, Federal and State regulations, and laws.
Complete all mandatory annual compliance training.
Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection, and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.
Perform other duties and special projects as assigned.
Job Requirements
Education:
Bachelor's degree in business, finance or related field.
Required:
5+ years of experience as a business, SBA or commercial banker, with a focus on dental and veterinarian clients strongly preferred.
Experience working with SBA loan programs (7(a) and 504) and partnering with SBA lending teams a plus.
Proven track record of originating and managing a profitable loan and deposit portfolio.
Demonstrated knowledge of bank policies, procedures, and lending practices.
Thorough knowledge of all business lending and deposit products.
Demonstrated knowledge of credit analysis functions and related requirements and procedures.
Ability to successfully complete bank training program(s) for lending (depending on experience and background as a lender).
Highly developed communication and presentation skills.
Ability to resolve customer concerns/issues in a positive way.
Effective team member and demonstrated collaboration skills.
Skilled professional networker.
Excellent attention to detail.
Proficient in Microsoft Office products.
About HomeTrust Bank
HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization.
Work Environment, Physical Requirements
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.
This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
Physical activity requiring reaching, sifting, lifting to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
The employee will frequently communicate and must be able to exchange accurate information with others.
The employee may need to move around their office to attend meetings and to access files, machinery, or other job-related tools.
DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.
$73k-89k yearly est. 11d ago
Senior Credit Officer - Commercial
United Community Bank 4.5
Remote or Greenville, SC job
Job Title: Senior Credit Officer - Commercial United Community is looking for a Senior Credit Officer - Commercial to work with Community Bank Executives and Corporate Banking leadership to achieve high credit quality via the loan approval process.Position can sit in Greenville, SC or Orlando, FL.
What You'll Do
* Work with Community Bank Executives, Commercial Banking Solutions (Specialty Lending Groups) and Regional Credit Managers to promote the credit culture of United Community Bank• Protect the assets of the bank through the proper execution and administration of risk management policies and procedures. Assumes accountability for quality approval decisions and the overall quality of the assigned loan portfolio.• Approve larger credits in a timely and efficient manner helping to ensure customers' expectations are met• Serve as "gatekeeper" for approval of larger credits and assists in enforcing the bank's house limit• Recommends approval of changes in underwriting procedures and policies• Partner with State Presidents and Team Leads within Commercial Banking Solutions to execute on our credit culture, grow the portfolio and maintain strong portfolio credit metrics. • Acts in an advisory and referral role to lenders and analysts in matters of compliance, regulation and policy• Supervise activities of the Regional Credit Managers• Assist in monitoring credit quality including responsibilities for portfolio risk ratings, and oversight of criticized asset and portfolio review meetings• Direct and assist in the preparation of each bank for regulatory examinations. Works directly with bank regulators during the examination process.• Coordinate credit portion of due diligence efforts with regard to new bank acquisitions• Assist in training new lenders and the on-going training on policies, procedures and culture• Perform annual performance reviews along with an effective management plan consisting of goals for staff• Perform other duties as assigned
Requirements For Success
* College degree or equivalent• Minimum 10 years' experience in a regulatory or commercial lending background with at least 5 years of credit approval experience with C&I, Middle Market and Commercial Real Estate.• Strong leadership skills with extensive supervisory and managerial experience and the ability to build strong teams. • Excellent interpersonal and communication skills; and the ability to solve problems. • Participate and complete all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.
Conditions of Employment
* Must be able to pass a background & credit check• This is a full-time, non-remote position that requires schedule flexibility to work evenings and weekends as needed. • Up to 20% travel required.
FLSA Status: Exempt
Pay Range
USD $0.00 - USD $0.00 /Yr.
$85k-115k yearly est. 30d ago
Teller I
United Community Bank 4.5
Murphy, NC job
United Community is in search of a Teller I to join our team. As a Teller I, you will engage in a wide range of financial transactions and services for our valued customers. Whether it's answering questions, addressing banking needs, or identifying opportunities to introduce new or enhanced UCB products and services, our ideal candidate will be committed to providing exceptional assistance. Core responsibilities include ensuring accurate and timely transaction processing, safeguarding both bank and customer assets by adhering to established procedures, and fostering strong customer relationships through outstanding service.
What You'll Do
Process customer transactions accurately and efficiently
Identify customer needs and refer them to appropriate banking services
Provide exceptional customer service
Maintain a balanced cash drawer
Adhere to all banking regulations and security procedures
Requirements For Success
1+ years of experience in a cash handling/customer service role
Strong attention to detail and ability to multitask
Excellent verbal and written interpersonal communication skills
Conditions of Employment
Must be able to pass a criminal background & credit check
This is a full-time, non-remote position
FLSA Status:
Non-Exempt
Ready to take your career to the next level? Apply now and become a vital part of our team!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range USD $29,309.00 - USD $39,068.00 /Yr.
$29.3k-39.1k yearly Auto-Apply 60d ago
Loan Ops Commercial Loan Closer
United Community Bank 4.5
Remote or Brentwood, TN job
Job Title: Loan Ops Commercial Loan Closer Join our dynamic team as a Loan Operations Commercial Loan Closer (CLC) and play a pivotal role in the commercial lending process. You'll collaborate with Commercial Relationship Managers (CRM) and Loan Officer Assistants (LOA) to oversee the closing process for all new, renewed, and modified C&I and CRE loans. As a key communicator, you'll interact with various partners to ensure a smooth and timely loan closing process. This role offers the opportunity to work independently and handle a variety of tasks to ensure all approval conditions and due diligence items are met for loan document preparation and processing.
What You'll Do
* Review and Identify: Analyze approved credit requests to pinpoint required pre-close conditions and due diligence needs.
* Due Diligence: Order and review essential due diligence items such as Title Commitments, UCC searches, Flood determinations, Proof of insurance, Surveys, Entity documents, Real estate appraisals, Environmental Assessments, Good Standing Certificates, and Beneficial Ownership.
* Monitor and Confirm: Ensure all due diligence items are received and reviewed for accurate loan document creation and lien perfection.
* Document Preparation: Submit loan details to the internal Doc Prep team for closing documentation.
* Legal Coordination: Engage with approved attorneys to prepare and/or close loan documents.
* Scheduling: Coordinate closing dates and times with all relevant parties, including attorneys, title companies, customers, CRM, and LOA.
* Accuracy Check: Review draft closing documents and settlement statements for accuracy, ensuring they align with loan approval.
* Clear to Close: Provide final approval for closing once all conditions and due diligence requirements are satisfied.
* Document Review: Verify executed documents for complete and accurate signatures, then forward to Loan Servicing for booking.
* Documentation Management: Ensure all supporting documentation is properly loaded to CreditLens and/or submitted for imaging.
* Initial Disbursement: Assist with initial loan disbursement at closing, acting as the second required signature.
* Customer Service: Deliver exceptional service to internal and external clients with urgency and a positive attitude.
Requirements For Success
* 5+ years in the financial services industry, with a preference for commercial loan experience
* Strong interpersonal, verbal, and written communication skills.
* Proficiency with MS Office Suite (Outlook, Word, Excel, SharePoint).
* Knowledge of federal and state banking regulations.
* Excellent customer service skills.
* Attention to detail.
* Strong problem-solving and critical thinking abilities.
* Organizational and time management skills to balance multiple priorities and meet deadlines.
* Commitment to compliance training and continuous learning.
* Preferred Skills:
* College degree in business or paralegal certification.
Conditions of Employment
* Conditions of Employment:
* Must be able to pass a criminal background & credit check
* This is a full-time, non-remote position
* FLSA status: Non-exempt
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Pay Range
USD $42,061.00 - USD $64,465.00 /Yr.
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HomeTrust Bank may also be known as or be related to HomeTrust Bank, Hometrust Bancshares, Inc. and Hometrust Bank.