HoneyBook jobs

HoneyBook is the leading AI-powered business management platform for service-based business owners. Designed to enhance-not replace-independent professionals, HoneyBook's AI-powered tools help businesses attract leads, connect with clients, book projects, and manage payments more efficiently. With AI seamlessly integrated into every workflow, entrepreneurs can focus on their craft while scaling their businesses with confidence. Since its founding in 2013, HoneyBook has powered over 25 million client relationships and processed more than $12 billion in transactions, helping independent businesses grow faster and smarter. Our culture is built on five core values that inform everything we do. We encourage collaboration, feedback, ownership, and have a growth mindset. We know experience comes in many forms, some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply. About the role: The mission of the AI Instructional Designer, Member Care, is to lead the design and delivery of scalable, AI-integrated learning systems that enable the Member Care team to work effectively, confidently, and ahead of AI advancements. This role accelerates onboarding, boosts adoption of tooling, and equips teams with the skills needed to handle complex, judgment-based work while driving measurable performance gains across the organization. This role is hybrid to our SF office, 3 days per week (Tuesday-Thursday). Here are some things you'll be working on: Design and deliver targeted training programs that reduce onboarding time and accelerate time-to-proficiency across Member Care, with a focus on both Support agents and leadership. Develop and facilitate adaptive, multi-modal learning experiences-including live sessions, LMS modules, simulations, and asynchronous content-that equip teams to solve complex issues, manage escalations, and navigate & use evolving systems. Lead upskilling initiatives that prepare teams to confidently adopt and leverage AI tools, new technologies, product launches, and internal systems as part of their daily workflows. Build scalable, self-optimizing learning systems that evolve through performance data, learner feedback, and AI-assisted content generation. Translate complex technical and AI-driven concepts into intuitive, engaging learning content that meets the needs of diverse learners across roles and levels. Collaborate cross-functionally with Product, Ops, Engineering, and Support to embed training into workflows and ensure programs reflect real-world usage, team needs, and business priorities. Here is what we're looking for in a candidate: Experience designing and delivering training programs that support technical upskilling, complex systems adoption, and AI tool integration across cross-functional teams. Ability to translate technical and AI-driven concepts into accessible, learner-friendly content for diverse audiences across Support, Operations, and Leadership roles. Proven success leading training initiatives from end to end-from needs analysis through design, delivery, iteration, and impact measurement. Strong collaboration and stakeholder management skills, with a track record of aligning priorities, sharing insights, and driving cohesive outcomes across Product, Ops, Engineering, and Support. Strategic mindset with a people-first approach to AI and automations adoption, focused on building confidence, reducing friction, and preparing teams for increasingly complex, high-value work. Here is what is needed: 3+ years in instructional design, enablement, or training. Proven track record in building self-sufficient, scalable training systems that can run effectively on their own, guide learners independently, and require minimal ongoing supervision. Experience designing training for tool-heavy, technical, or software-driven roles, translating complex systems into accessible, actionable learning experiences. Experience embedding AI and automations into learning flows or support operations, aligning training with knowledge systems to optimize efficiency, adoption, and performance. The good stuff: Mission-driven: You'll be joining more than just another startup. Our members' success is at the heart of everything we do. Impact: We move quickly and encourage every employee to push the envelope. Our best ideas come from out-of-the-box thinking and innovation; be ready to fail fast and often! Compensation: We offer a competitive salary and meaningful equity grants. Base pay is $96K-$115K, depending on experience and skills. Benefits & perks: From wellness programs to exceptional family leave policies, the health and happiness of our employees are foremost. Our core values: People come first: We prioritize people as we explore opportunities and work through challenges. Raise the bar: We push for greatness-for ourselves, each other, and our members. Own it: Trust and ownership let us make decisions with confidence. We love what we do: We bring passion to our work and love what we create for our members. Keep it real: Authenticity, respect, and transparency are at our core. The opportunity at HoneyBook is huge. Our primary customers today are creative businesses that generate $150B in revenue per year in the US. Founded in 2013, HoneyBook is based in San Francisco and Tel Aviv, has raised $498M, and is funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures, and 01 Advisors. Follow us on Medium, BuiltIn and Instagram to catch the latest stories about HoneyBook. Applicant Information When you apply for a job or an independent contractor/agent position with HoneyBook, we collect the information that you provide in connection with your application. This includes name, contact information, professional credentials and skills, educational and work history, and other information that may be included in a resume or provided during interviews (which may be recorded). This may also include demographic or diversity information that you voluntarily provide. We may also conduct background checks and receive related information. We use applicants' information to facilitate our recruitment activities and process applications, including evaluating candidates and monitoring recruitment statistics. We use successful applicants' information to administer the employment or independent contractor relationship. We may also use and disclose applicants' information (a) to improve our Services, (b) as otherwise necessary to comply with relevant laws, (c) to respond to subpoenas or warrants served on HoneyBook, and (d) to protect and defend the rights or property of HoneyBook or others. Our Privacy Policy is here.

Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology‑first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head‑on and grow incredibly quickly. Nimble is looking for a Strategic Partnerships Associate to manage and build partnerships with pharmaceutical clients and other ecosystem partners. The ideal candidate has 1‑2+ years of experience in a consulting or investment banking role, and will succeed on a driven, fast‑paced startup team. This person will play a meaningful role as Nimble expands its footprint to achieve our next stage of growth. As a Strategic Partnerships Associate, you will: Research and identify opportunities to introduce Nimble and its mission to new potential partners Develop quotes and proposals for partners Drive analyses on business development opportunities and important strategic decisions Build, maintain, and communicate detailed reports in managing partner relationships What you bring: 2+ years of experience in investment banking or strategy consulting Bachelor's degree Exceptional Excel and PowerPoint skills Excellent communication and organizational skills Proactive attitude and ability to pivot with shifting priorities You balance attention to detail with swift execution - we need to do things quickly, and we need to do them well You are an explorer - having the ability to self‑serve, investigate and get the data we require will make you much more effective in this role Experience utilizing SQL is a plus What's in it for you: Compassionate and driven colleagues in a collaborative, high‑impact environment Direct access to executives and a transparent company culture Accelerated career growth in a fast‑growing company Rare opportunity to shape the future of healthcare and improve the lives of millions The chance to work on something meaningful - your (grand)parents and (grand)children will understand and appreciate what you do Comprehensive Medical / Dental / Vision / 401K benefits package Generous Vacation Policy - 15 days of paid vacation in the first year, then increases to 20 days after one year 11 Paid Holidays Work out of our HQ in beautiful downtown Redwood City $90,000 - $110,000 a year At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives. #J-18808-Ljbffr

A HealthTech startup in Redwood City seeks a Strategic Partnerships Associate to manage and build partnerships with pharmaceutical clients. A successful candidate will have 2+ years in investment banking or strategy consulting, strong Excel and PowerPoint skills, and excellent communication abilities. Join a fast-growing company focused on improving healthcare access and experiences for patients and pharmacists. #J-18808-Ljbffr

We're looking for a VP of Finance to take full ownership of Copper's financial operations, models, and capital planning. You'll be the connective tissue between operations, accounting, and strategy - turning data into clarity, forecasts into decisions, and ensuring Copper's financial foundation scales cleanly with our growth. This is a hands-on role for someone who enjoys building and maintaining structure in a fast-moving environment, not managing large teams or creating endless decks. You'll shape the financial engine of a company, redefining how homes electrify. This role reports to the CEO. We value diversity and are committed to building a team that reflects a wide range of backgrounds, experiences, abilities, and perspectives. We're especially focused on fostering an inclusive workplace where everyone can contribute to our shared mission. This is a full-time position, and it is expected to be in-office four days per week, with one day flexible for in-office or remote work. Our office is located in Berkeley, CA. What You'll Do Financial Planning & Analysis (FP&A) Own and continuously refine Copper's operating model, connecting production, installation, COGS, warranty, returns, and revenue recognition. Lead budgeting and forecasting with department heads; translate operational plans into financial outcomes. Track and analyze unit economics, gross margin, COGS, and warranty impacts, helping the team understand and improve performance. Deliver concise monthly financial reports and variance analysis for leadership and investors. Accounting & Financial Hygiene Manage the relationship with Copper's external accountants, ensuring timely closes and GAAP-compliant statements. Oversee core financial processes: payables, receivables, payroll, and expense tracking. Ensure accuracy in inventory and cost accounting as production scales. Keep Copper audit-ready through disciplined reconciliations and documentation. Work seamlessly within Copper's financial systems, including QuickBooks, Brex, Ramp, Carta, and Google Sheets. Capital & Cash Management Track debt and working-capital facilities; manage lender reporting and compliance. Maintain rolling cash-flow forecasts and advise leadership on runway and liquidity. Support future capital raises through modeling, materials, and diligence readiness. Customer & Project Financing Partner with Sales and Development teams to design financing products for multi-family and channel customers. Negotiate and establish external financing partnerships to make electrification accessible at scale. Build models to evaluate different financing and pricing structures. Cross-Functional Collaboration Work with Operations to forecast manufacturing and delivery costs. Support Product and Marketing with pricing, warranty, and margin insights. Partner with leadership to ensure Copper's financial strategy supports its mission and growth trajectory. What You'll Bring 12-15 years of experience in finance, FP&A, or accounting, ideally in hardware, manufacturing, or climate tech with at least 4 years in management or leadership. Experience growing a finance function from Series A through Series B. Proven skill in building and maintaining driver-based financial models. Strong grasp of COGS, unit economics, inventory, and margin analysis. Experience managing external accounting teams and month-end close processes. Familiarity with venture debt, equipment financing, and project-finance structures. Excellent communication skills-able to translate numbers into clear narratives for both technical and non-technical audiences. A hands-on, low-ego operator who thrives in a growing startup environment. Compensation The base salary range for this role is $220,000 - 290,000 per year. We are committed to equitable compensation, and offer a generous benefits package to make sure you have the support you need. We cover 100% of the premiums for our employees and 50% of the premiums for their dependents on our base plans for medical, dental, and vision insurance. We offer a 401(k) plan for employees to contribute to, in addition to many other benefits. Every employee, regardless of gender identity or expression, is eligible for 16 weeks of paid parental leave after three months of employment (eight weeks through Copper and eight weeks CA Paid Family Leave). Equal Employment Opportunity We are committed to creating an equitable and inclusive environment for all our employees and are seeking to build a team that reflects the diversity of the people we hope to serve with our products. We are proud to be an equal opportunity employer. About Us Copper's vision is a future where every home is electrified with abundant clean energy. Our mission is to make decarbonization accessible to everyone by selling electric home appliances that enrich their daily lives. We're reducing the cost of electrification by integrating batteries into household appliances, starting with the stove. Our work has been funded by the Department of Energy, in an effort to reduce reliance on fossil fuels and increase energy resilience with products that are high-performance, safe, intuitive, and robust. As we build our team and pursue our mission, we do it with a strong sense of our core values because it's not just what you do, it's how you do it. You'll see this in high-level decisions, how we run meetings, our day-to-day work, hiring, and our interactions with customers and the broader community. We intend to have a massive impact on our team, our neighborhood, and the world.

Job DescriptionThe Company Renewal by Andersen is the replacement division of the 120 year old Andersen Corporation. Andersen is the oldest and largest window and door manufacture in North America. We focus on doing one thing, and doing it well, building the best products in the industry. We build the only unique window offering available in the market, and have a controlled territory to distribute our product. Our process is designed to be the highest quality construction experience, backed by the oldest brand in the business. Fast track your career and be part of a winning team! Renewal by Andersen believes in your ability to learn and grow within our company using the best professional training in the window industry. We truly believe in a ladder of growth based on trust and effectiveness and not on just previous knowledge and time. What we are offering? We are looking for effective entry level marketers, well spoken, that have a "go getter" attitude. Our employees utilize these skills to communicate with our future customers, advising them on their current issues and their best route to solving them. Sales experience is preferred but not required if you have the qualities we need. We have a proven system, paid professional training and hands-on coaching. NOTE: We are currently offering career advancement into leadership & other positions. If you feel like that may be a fit for you please let the hiring manager know. Strong hourly pay + uncapped bonuses! (Average yearly pay is $55,000-$60,000) WHAT YOU'LL BE DOING - The Role You will be generating window and patio door appointments by following our proven 5 step commitment process. You will use the training and sales methodology to discuss our products and services with the customers. Going door-to-door, introducing Renewal by Andersen products to new and existing customers. You will commit to providing an unparalleled customer service experience from start to finish. WHAT YOU'LL BRING - The Person Self-motivation and results orientation. Strong verbal communication skills and professional demeanor Ability to thrive in a fast-paced, dynamic team environment Physical ability to stand and walk for long periods at a time Willingness to be mentored, and eager to learn Money Motivated!!! WHAT'S IN IT FOR YOU - The Benefits Uncapped bonuses 401(k) with 4% company matched Health Care Package Paid Time Off Paid holiday's Strong Hourly Pay + Bonus Weekly/Monthly Bonus Incentives Paid Training & Great Schedule Great Work Environment Strong hourly pay + uncapped bonuses! (Make up to $60,000-$65,000 a year) Compensation:- $20/hour to start- $21/hour after successfully completing 90 days Renewal by Andersen Corporation is the full-service window-replacement division of the Andersen Corporation with over 100 locations across North America. Tiffee Companies is an Equal Opportunity Employer committed to fair hiring practices. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We conduct background checks and drug screens in order to create a welcoming and safe environment for all team members. Additional information? Feel free to visit our career page at *********************** We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. As a Senior Data Scientist / Analyst, you will be a core driver for initiatives spanning across the company, using data to influence business and product decisions. You will combine analytical rigor with statistical modeling and machine learning expertise to understand what is happening, why, and what your team can do about it. As a resident data expert, you will empower teams to make data-driven decisions through insightful analyses, predictive modeling, and clear communication of complex findings.You will: Drive key business and product initiatives through actionable insights and predictive modeling Develop and deploy statistical and machine learning models to solve business problems Communicate complex findings through clear storytelling for both technical and non-technical audiences Design and optimize data structures (events, tables, pipelines) that are efficient, logical, and forward-thinking in collaboration with data engineering Contribute to sustainable, scalable processes and best practices for data usage across the company Coach data scientists / analysts What you bring: Bachelor or higher degree in STEM (science, technology, engineering, mathematics / statistics), or similar fields 5+ years of experience in data science, data analytics, or a related quantitative role Proficiency in SQL for data analysis, cleaning, and enrichment Proficient in other languages/tools (i.e. R, Python, Excel, etc.) Strong grasp of statistical concepts and experimental design (A/B testing, regression, hypothesis testing) Expertise in Python or R for statistical analysis and modeling techniques, (i.e. feature engineering, classification, clustering, model evaluation, etc) Proven track record of utilizing analyses and modeling solutions to drive business/product initiatives Excellent communication skills for both technical and non-technical collaboration A strong foundation in prioritization and problem-solving About you: You feel a strong sense of ownership over your work You have urgency and intensity towards concrete outcomes You value coaching and seek to improve your teammates and yourself You have conviction in your decisions, but are ready and willing to listen to diverse perspectives What's in it for you: Compassionate and driven colleagues in a fun environment where success is celebrated Direct access to executives and a transparent company culture Rare opportunity to change an industry and lives of millions We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do Medical / Dental / Vision / 401K package that fits your needs Generous Vacation Policy - 15 days of paid vacation in the first year, then increases to 20 days after one year 11 Paid Holidays Work out of our HQ in beautiful downtown Redwood City At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.

Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. As a Senior Full-Stack Engineer, you will have a hand in architecting the technology and customer experience that are pivotal to multiple web products for patients, pharmacies and other customers of NimbleRx (****************** You will join a team of world-class, highly motivated software engineers who build for performance, reliability, and scalability. You will work closely with other developers, as well as with groups such as product management and design, to understand feature requirements and functional and technical use cases. With your colleagues, you will work to deliver high-quality code on time. Our engineering culture: We operate with shared trust and no egos. We enjoy being "in this together" and collaborating on the challenges of a rapidly scaling business. We daily live out our company values of empathy, simplicity, autonomy, leadership, ownership, burning curiosity, bias for action, mentorship and operate with context not control in a highly collaborative environment.You will: Build a scalable platform, API, user interface, and web services that people love to use Take ownership of full-stack features, from design to implementation and test to release Mentor junior engineers and interns Promote best practices and high-quality development techniques Tackle tough design and technical problems Enhance our systems' usability and performance, ensuring a consistent user experience What you bring: 5+ years' experience with backend APIs, web services, and user interface development Rich development experience with Java / Spring Boot, React, ECMAScript standard and SQL (MySQL) Experience developing scalable, customer-facing, web-based applications Advocate and practitioner in test-driven development Excellent communication skills (verbal and written) Nice to have: experience with Terraform / Terragrunt, or AWS About you: You are mission-driven and want to write code that makes a difference You take pride in your work and deliver high-quality code on time You are an innovator with good ideas, strong problem-solving abilities, and a results-oriented attitude You value and take responsibility for the quality of your features; you test your own code and review your teammates' code You have good judgment on project priority You deliver high-value features in a broad set of modules with simple and fast solutions You own complex projects end-to-end with minimal guidance; you take a leadership or driver role in the engineering process throughout planning, designing, delivery and maintenance What's in it for you: Compassionate and driven colleagues in a fun environment where success is celebrated Accelerated career growth in a fast-growing company Coaching from experienced engineering leaders Direct access to executives and a transparent company culture Rare opportunity to change an industry and lives of millions We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do Medical / dental / vision / 401(k) package that fits your needs Generous Vacation Policy - 15 days of paid vacation in the first year, then increases to 20 days after one year 11 paid holidays Work out of our HQ in beautiful downtown Redwood City At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.

As Global Supply Chain Manager at Copper, you will lead sourcing, procurement, and production logistics activities to support our manufacturing scaling. You will be responsible for ensuring material availability, supplier readiness, transport logistics, and supply chain scalability. Reporting directly to the COO, you will manage relationships with key suppliers, contract manufacturers, and logistics providers. You will lead negotiations, monitor performance and risk, and establish the processes needed to improve forecasting, reduce costs, and increase resiliency. Your scope will include tactical execution as well as long-term strategic planning, with a focus on developing our supply chain footprint to support high-volume annual production across multiple product lines and geographies. This role is ideal for someone who thrives in a dynamic, high-ownership environment and has deep experience building global supply chains in scaling hardware companies. You are analytical, collaborative, and ready to roll up your sleeves to get materials moving while also building the systems that make scale possible. We value diversity and are committed to building a team that reflects a wide range of backgrounds, experiences, abilities, and perspectives. We're especially focused on fostering an inclusive workplace where everyone can contribute to our shared mission. This is a full-time position, and it is expected to be in-office 4 days per week, with 1 day flexible for in-office or remote work. Our office is located in Berkeley, CA. What You'll Do Own end-to-end global supply chain management, from sourcing and procurement to delivery and logistics, across all product lines. Identify, evaluate, and onboard new suppliers and contract manufacturers to support scaling. Collaborate with engineering, operations, and finance to establish cost targets, lead time goals, and quality expectations for critical components and systems. Lead sourcing and negotiation efforts for key materials, components, and services across domestic and international vendors. Manage vendor performance, including on-time delivery, cost competitiveness, risk management, and capacity planning. Develop and implement scalable forecasting, planning, and inventory management processes. Support the development of a multi-region supply chain footprint, with a focus on resilience, diversification, and sustainability. Build data-driven dashboards and reporting tools to track supply chain performance and drive continuous improvement. What You'll Bring Demonstrated success building and scaling global supply chains in a hardware or manufacturing startup environment. Deep knowledge of sourcing, vendor selection, and manufacturing across electrical, mechanical, and assembly supply chains. Strong negotiation and vendor management skills across contract manufacturers, 3PLs, logistics providers, and component suppliers. Fluency with supply chain software tools for forecasting, planning, and procurement (e.g., ERP/MRP, NetSuite, Katana, Odoo, etc.). Experience working cross-functionally with engineering, finance, and operations teams to deliver against aggressive production timelines. Clear, concise verbal and written communication skills for both internal and external stakeholders. A builder's mindset - excited to solve messy, ambiguous problems with curiosity, persistence, and humility. Willingness to work in a fast-paced, in-person environment with frequent vendor calls across time zones. Compensation The base salary range for this role is $110,000 - 173,000 per year. We are committed to equitable compensation, and offer a generous benefits package to make sure you have the support you need. We cover 100% of the premiums for our employees and 50% of the premiums for their dependents on our base plans for medical, dental, and vision insurance. We offer a 401(k) plan for employees to contribute to, in addition to many other benefits. Every employee, regardless of gender identity or expression, is eligible for 16 weeks of paid parental leave after three months of employment (eight weeks through Copper and eight weeks CA Paid Family Leave). Equal Employment Opportunity We are committed to creating an equitable and inclusive environment for all our employees and are seeking to build a team that reflects the diversity of the people we hope to serve with our products. We are proud to be an equal opportunity employer. About Us Copper's vision is a future where every home is electrified with abundant clean energy. Our mission is to make decarbonization accessible to everyone by selling electric home appliances that enrich their daily lives. We're reducing the cost of electrification by integrating batteries into household appliances, starting with the stove. Our work has been funded by the Department of Energy, in an effort to reduce reliance on fossil fuels and increase energy resilience with products that are high-performance, safe, intuitive, and robust. As we build our team and pursue our mission, we do it with a strong sense of our core values because it's not just what you do, it's how you do it. You'll see this in high-level decisions, how we run meetings, our day-to-day work, hiring, and our interactions with customers and the broader community. We intend to have a massive impact on our team, our neighborhood, and the world.

At HoneyBook, we're always looking for passionate, curious, and talented people to join our team - even if the perfect opportunity isn't open just yet. If you don't see a role that fits your skills or experience right now, we encourage you to stay connected. You can submit your resume, and we'll keep you in mind as new roles open up that align with your background. Also, If you have a cover letter that tells us more about where you are in your career, the type of work that you're looking for, and why HoneyBook is of particular interest, that would be helpful, though certainly not required. Thank you for your interest - we're excited by the possibility of working together in the future! Note: At this time, we are only accepting resumes from candidates either in, or open to relocating to our San Francisco, CA office. Applicant Information When you apply for a job or an independent contractor/agent position with HoneyBook, we collect the information that you provide in connection with your application. This includes name, contact information, professional credentials and skills, educational and work history, and other information that may be included in a resume or provided during interviews (which may be recorded). This may also include demographic or diversity information that you voluntarily provide. We may also conduct background checks and receive related information. We use applicants' information to facilitate our recruitment activities and process applications, including evaluating candidates and monitoring recruitment statistics. We use successful applicants' information to administer the employment or independent contractor relationship. We may also use and disclose applicants' information (a) to improve our Services, (b) as otherwise necessary to comply with relevant laws, (c) to respond to subpoenas or warrants served on HoneyBook, and (d) to protect and defend the rights or property of HoneyBook or others. Our Privacy Policy is here.

Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. Nimble is looking for a motivated, self starting, and experienced Sales Professional from the Tech / Healthcare space to join our growing Sales team. In this role, you will be responsible for managing a full sales cycle to bring small independent pharmacies onboard with Nimble's platform. You will work closely with independent pharmacy owners and decision makers to understand their unique needs and demonstrate how Nimble's platform can drive business efficiencies, improve operations, and solve their pain points. A person that will succeed in this role is someone who is able to learn and adapt quickly, and is driven by building relationships and making an impact in the healthtech space!You will: Build relationships with Pharmacy Owners / Decision Makers to establish trust and confidence in Nimble's exciting tech-driven product Present sales, marketing, and relevant information that promotes quality business decisions and drives growth for Independent Community pharmacy across the country Employ effective selling techniques including: pre-call planning, research, building rapport, probing questions, issue identification, conducting demos, and closing deals What you bring: 1-2+ years of Tech Sales experience Demonstrated success in conducting full cycle sales process, from initial outreach to close, with heavy emphasis on relationship building sales ability Experience in the Technology / Healthcare space What's in it for you: Compassionate and driven colleagues in a fun environment where success is celebrated Coaching from experienced sales leaders Direct access to executives and a transparent company culture Rare opportunity to change an industry and lives of millions We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do Medical / Dental / Vision / 401K package that fits your needs Generous Vacation Policy - 15 days of paid vacation in the first year, then increases to 20 days after one year 11 Paid Holidays Work in a beautiful new office near the Irvine Spectrum Center At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.

Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. As a Nimble Engineer, you will help in architecting the technology and customer experience that run Nimble (****************** You will join a team of world-class, highly motivated software engineers to deliver front-end patterns and practices that ensure developer productivity, a great end-user experience, and a performant website. If you have the aspirations to help drive technical direction, take on technical challenges and design life changing features, come join us! This is a 40 hour per week (full-time) paid internship opportunity working a hybrid schedule of 3 days/week on-site at our HQ in Redwood City, CA, with a minimum 12-week commitment. Our Engineering culture: We operate with shared trust and no egos. We enjoy being ‘in this together' to collaborate on the challenges of a rapidly scaling business, daily living out our company values of High Ownership, Burning Curiosity, and Bias for Action.You will: Develop applications and services that serve millions of users Create product features and design easy-to-use APIs, systems, and tools Build for performance, reliability, and scalability Learn rapidly in a fast-paced, lean engineering organization What you bring: Strong foundation in Computer Science or related field Knowledge of Java server framework and tools, including Spring, Hibernate; experience with other languages and frameworks helpful (Python, Go) Knowledge of AWS, MySQL, RESTful APIs Knowledge of web front-end development in JavaScript, Node, React, CSS/Sass/Less What's in it for you: Compassionate and driven colleagues in a collaborative, high-impact environment Coaching from experienced engineering leaders Direct access to executives and a transparent company culture Rare opportunity to change an industry and lives of millions We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do Work out of our HQ in beautiful downtown Redwood City At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.

Job DescriptionBenefits: 401(k) Employee discounts Health insurance Paid time off Training & development Wholesale distribution company of door hardware products for the new construction home builders market. A leading brand sold on major online retail channels such as Amazon, Homedepot.com, and Wayfair. Main duties and responsibilities Receptionist/answer incoming calls. Support accounting with A/P and A/R. Support operations with logistics, inventory, sourcing, and other duties as needed. Learn order entry and support customer service. Act as backup when needed. Qualifications High school diploma required. Any post high school education a plus. Must have good computer skills. Organization skills and ability to multi-task. Punctual and reliable. Flexibility to take on additional duties when required. Other benefits Medical insurance coverage (Dental and Vision offered). 1 week PTO to start. Additional PTO days accrued based on tenure. 401K plan offered. 5 paid holidays.

About the Role We're looking for an SVP of Sales to build and scale the engine that will take Copper from ~$10M to $100M+ in revenue. You'll lead our multifamily and developer sales, help shape our OEM licensing strategy with major appliance manufacturers, and turn strong early traction into a repeatable, predictable bookings engine. This is an opportunity to join a 35-person, Series A hardtech startup at a big inflection point. You'll report directly to the CEO and have a broad remit, from owning large complex deals to building your team and the systems that drive sustained growth. What You'll Do Grow our multifamily and developer business Lead Copper's go-to-market for multi-tenant buildings from strategy to negotiation to close. Build a high-quality pipeline of new construction and retrofit opportunities. Create the playbooks, systems, and processes that make multifamily sales a repeatable engine. Build and scale the sales org Hire, coach, and lead a high-performing team across enterprise/multifamily sales, BD, and partnerships. Establish the operating rhythm (forecasting, pipeline reviews, cross-functional deal reviews) that will carry us to $100M+ in bookings. Help stand up our OEM licensing business Partner with the CEO to develop the strategy for licensing our battery-enabled induction platform to major appliance OEMs. What You'll Bring Deal-making at scale Experience leading and closing large complex deals ($1M-$30M+), ideally in hardware, cleantech, IoT, HVAC, or electrification. Familiarity selling into multifamily developers, homebuilders, utilities, or major OEMs. Ability to turn early traction into a scalable engine Experience taking a commercial motion from meaningful early success to consistent, scalable revenue. Comfort building the systems, team, and process needed for predictable bookings. Leadership that inspires and delivers A track record of leading and scaling sales, BD, channel, or partnerships teams (10-20+ people). Experience managing senior, high-talent leaders and creating a culture of accountability, clarity, and follow-through. Domain understanding Knowledge of hardware, appliances, building systems, energy storage, HVAC, or related categories. A practical understanding of how multi-family development, retrofits, and utility incentives actually work. Commercial & financial fluency Strong grasp of deal economics and ability to build or partner on forecasting, scenario planning, and pipeline management. Experience with OEM licensing or co-development is a plus. Compensation The base salary range for this role is $240k-$290k base per year. We are committed to equitable compensation, and offer a generous benefits package to make sure you have the support you need. We cover 100% of the premiums for our employees and 50% of the premiums for their dependents on our base plans for medical, dental, and vision insurance. We offer a 401(k) plan for employees to contribute to, in addition to many other benefits. Every employee, regardless of gender identity or expression, is eligible for 16 weeks of paid parental leave after three months of employment (eight weeks through Copper and eight weeks CA Paid Family Leave). Equal Employment Opportunity We are committed to creating an equitable and inclusive environment for all our employees and are seeking to build a team that reflects the diversity of the people we hope to serve with our products. We are proud to be an equal opportunity employer. About Us Copper's vision is a future where every home is electrified with abundant clean energy. Our mission is to make decarbonization accessible to everyone by selling electric home appliances that enrich their daily lives. We're reducing the cost of electrification by integrating batteries into household appliances, starting with the stove. Our work has been funded by the Department of Energy, in an effort to reduce reliance on fossil fuels and increase energy resilience with products that are high-performance, safe, intuitive, and robust. As we build our team and pursue our mission, we do it with a strong sense of our core values because it's not just what you do, it's how you do it. You'll see this in high-level decisions, how we run meetings, our day-to-day work, hiring, and our interactions with customers and the broader community. We intend to have a massive impact on our team, our neighborhood, and the world.

Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. Nimble is looking for a motivated and ambitious Sales Development Representative from the Tech / Healthcare space to join our growing Sales team. As a SDR, you will be the first point of contact for potential pharmacy partners and play a crucial role in driving our sales pipeline. In this role, you will be responsible for scheduling appointments for our Account Executives to demo our product for local and regional pharmacy groups. The ideal candidate is a self starter, able to adapt quickly, and a team player with a passion for making an impact and building a career in a SaaS sales role!You will: Drive strategic outreach (cold calling, email campaigns, etc.) to large pharmacy groups to determine decision makers within target pharmacies Employ effective selling techniques including: research, building rapport, productive questions, issue identification Build relationships with Pharmacy Owners / Decision Makers to establish trust and confidence in Nimble's exciting tech-driven product Schedule product demos for Account Executives and ensure that prospects are prepared and engaged for the next steps in the sales process Work closely with the sales and marketing teams to align messaging, strategies, and goals for optimal outreach Maintain accurate records of prospect interactions, track progress, and update lead statuses in our CRM (Customer Relationship Management) system, Salesforce What you bring: 1+ years of Tech Sales experience Experience in the Technology / Healthcare space A passion for working directly with customers and making an impact Positive attitude and ability to work in a fast-paced, constantly evolving environment Excellent verbal and written communication skills Bachelor's degree What's in it for you: Compassionate and driven colleagues in a fun environment where success is celebrated Accelerated career growth in a fast-growing company Coaching from experienced sales leaders Direct access to executives and a transparent company culture Rare opportunity to change an industry and lives of millions We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do Medical / Dental / Vision / 401K package that fits your needs Generous Vacation Policy - 15 days of paid vacation in the first year, then increases to 20 days after one year 11 Paid Holidays Work in a beautiful new office near the Irvine Spectrum Center At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.

Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. As a Senior Backend Engineer, you will have a hand in architecting the technology and customer experience that are pivotal to multiple web products for patients, pharmacies and other customers of NimbleRx (****************** You will join a team of world-class, highly motivated software engineers who build for performance, reliability, and scalability. You will work closely with other developers, as well as with groups such as product management and design, to understand feature requirements and functional and technical use cases. With your colleagues, you will work to deliver high-quality code on time. Our engineering culture: We operate with shared trust and no egos. We enjoy being "in this together" and collaborating on the challenges of a rapidly scaling business. We daily live out our company values of empathy, simplicity, autonomy, leadership, ownership, burning curiosity, bias for action, mentorship, and operate with context, not control, in a highly collaborative environment. You will: Build a scalable platform, API, and services that people love to use Take ownership of backend features, from design to implementation to release Mentor junior engineers and interns Promote best practices and high-quality development techniques Tackle tough design and technical problems Enhance our systems' usability and performance, ensuring a consistent user experience What you bring: 5+ years of experience with backend APIs, services, and platform development Rich development experience with Java, Spring, and SQL Experience developing scalable, customer-facing, web-based applications Excellent communication skills Nice to have: experience with React, Terraform / Terragrunt, or AWS About you: You are mission-driven and want to write code that makes a difference You take pride in your work and deliver high-quality code on time You are an innovator with good ideas, strong problem-solving abilities, and a results-oriented attitude You value and take responsibility for the quality of your features; you test your own code and review your teammates' code You have good judgment on project priority You deliver high-value features with simple and fast solutions You own complex projects end-to-end with minimal guidance; you take a leadership or driver role in the engineering process throughout planning, designing, delivery, and maintenance What's in it for you: Compassionate and driven colleagues in a fun environment where success is celebrated Accelerated career growth in a fast-growing company Coaching from experienced engineering leaders Direct access to executives and a transparent company culture Rare opportunity to change an industry and lives of millions We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do Medical / Dental / Vision / 401K package that fits your needs Generous Vacation Policy - 15 days of paid vacation in the first year, then increases to 20 days after one year 11 Paid Holidays Work out of our HQ in beautiful downtown Redwood City At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.

Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. Our engineering culture places an emphasis on shared trust and no egos in a highly collaborative environment. Engineers are expected to understand the why of what they're building and be able to work with their team to deliver impactful solutions to our customers. As an Engineering Manager, you will lead, grow, and coach a highly competent team of mission-driven engineers. Your team will directly contribute to product experiences for our customers, and help Nimble to accomplish its mission. Your contribution and performance will be evaluated based on the quality and pace of your team's output.You will: Lead, grow, and coach a highly competent engineering team Take ownership of quality and pace of your team's output Lead by example and be a role model of our values: own process and outcomes, be curious, be a leader Care for your engineers' career growth; develop and coach according to each engineer's passion and strength Collaborate and coordinate with stakeholders and teams across the company, and maximize your team's impact and influence What you bring: 10+ years of experience working in software engineering, with a focus on backend engineering for user-facing applications 2+ years of experience leading or managing teams of high performing engineers Strong computer science fundamentals, with demonstrable expertise in a modern programming language like Java or Python Strong systems level architecture, performance, scalability, and reliability experience Strong understanding of infrastructure like cloud services, third party services, CI/CD pipelines, and observability experience Demonstrated success in leading, growing, and coaching a small engineering team in fast-paced environments Excellent analytical and problem solving skills Excellent communication skills What's in it for you: Compassionate and driven colleagues in a fun environment where success is celebrated Accelerated career growth in a fast-growing company Coaching from experienced engineering leaders Direct access to executives and a transparent company culture Rare opportunity to change an industry and lives of millions We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do Medical / dental / vision / 401(k) package that fits your needs Generous Vacation Policy - 15 days of paid vacation in the first year, then increases to 20 days after one year 11 paid holidays Work out of our HQ in beautiful downtown Redwood City At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.

Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. As a Senior DevOps Engineer, you will assist on larger projects or run smaller opportunities independently. You will design and build the next generation of our application as well as design incremental upgrades to our existing products. A successful candidate has technical depth and hands-on experience of various practices and tools within DevOps and is comfortable rolling up their sleeves to design and code modules for infrastructure, application, and processes. Our engineering culture: We operate with shared trust and no egos. We enjoy being "in this together" and collaborating on the challenges of a rapidly scaling business. We daily live out our company values of empathy, simplicity, autonomy, leadership, ownership, burning curiosity, bias for action, mentorship, and operate with context, not control, in a highly collaborative environment. You will: Build and maintain a scalable and secured infrastructure to meet our customers' needs Manage the monitoring systems of our applications/services Provide infrastructure needed to maintain multiple integration environments, ensuring each environment is consistently set up, configured, and available Trace complex build problems, release issues, and environmental issues Work with multiple stakeholders and cross-functional teams Provide hands-on operational support to engineering teams, ensuring they have the environments, tools, and infrastructure needed to move quickly What you bring: 5+ years as an individual contributor Knowledge of one cloud platform like AWS (preferred), Azure, GCP Good hands-on knowledge of Configuration Management and Deployment tools like - Terraform, Puppet, Ansible, Chef, etc. Good experience with Docker and container orchestration tools Experience in developing CI/CD pipelines (Jenkins, Github Actions, or similar tools) Proficient in scripting (Bash, Python, etc.) Practical experience administering Linux systems Practical SQL skills and admin experience with Databases, such as PostgreSQL Ability to collaborate across multiple and cross functional teams High attention to detail with excellent analytical and troubleshooting skills What's in it for you: Compassionate and driven colleagues in a fun environment where success is celebrated Accelerated career growth in a fast-growing company Coaching from experienced engineering leaders Direct access to executives and a transparent company culture Rare opportunity to change an industry and lives of millions We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do Medical / dental / vision / 401(k) package that fits your needs Generous Vacation Policy - 15 days of paid vacation in the first year, then increases to 20 days after one year 11 paid holidays Work out of our HQ in beautiful downtown Redwood City At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.

Job DescriptionWe are seeking an enthusiastic and motivated individual to join our growing team. Call Center Representatives are responsible for learning and understanding the entire front-end process to ensure successful service for our customers. The Call Center Representative works in a fast-paced environment answering inbound calls and making outbound calls. May be responsible for obtaining, analyzing, and verifying the accuracy of information received by customers. Responsibilities Provide quick response times and quality support to our clients via available channels, such as chat, web form, email, phone, or social platform Work collaboratively in a team environment to help answer questions, share knowledge, and shadow/reverse shadow with new employees during their onboarding Help to maintain documentation, training resources, and internal knowledge materials Requirements Attentive - accurately follows directions Friendly - maintains a warm and caring demeanor Excellent communicator - communicates clearly and has proper phone etiquette Analytical - ability to critically review information and solve problems Efficient - effectively prioritizes multiple tasks Benefits Paid time off and paid holidays Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA) Life Insurance, Disability Insurance and more 403(b) Retirement Plan Employee Assistance Program and Legal services, as needed Lots of Merchant Discounts to improve your purchasing power! We are a Public Student Loan Forgiveness (PSLF) qualifier Range depends on experience. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

HoneyBook is the leading AI-powered business management platform for service-based business owners. Designed to enhance-not replace-independent professionals, HoneyBook's AI-powered tools help businesses attract leads, connect with clients, book projects, and manage payments more efficiently. With AI seamlessly integrated into every workflow, entrepreneurs can focus on their craft while scaling their businesses with confidence. Since its founding in 2013, HoneyBook has powered over 25 million client relationships and processed more than $12 billion in transactions, helping independent businesses grow faster and smarter. Our culture is built on five core values that inform everything we do. We encourage collaboration, feedback, ownership, and have a growth mindset. We know experience comes in many forms, some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply. About the role: We're looking for a Sr. Customer Success Manager - SMB/Mid-Market to design and run proactive customer success programs that measurably accelerate time-to-value, improve adoption, and drive net revenue expansion across a focused book of strategic SMB/MM customers. As a senior builder-IC, you'll own outcomes end-to-end: from onboarding and value realization to QBRs, renewals, and upsells while establishing the playbooks, instrumentation, and operating rhythm that can scale. You'll partner closely with Product, Growth, and Member Care to turn insights into repeatable motions and proof points for future team expansion. If you love turning customer outcomes into revenue outcomes, this role is for you. This role is hybrid to our San Francisco office, 3 days per week and requires occasional travel to Tel Aviv/NY ~2×/year for planning and collaboration. Here are some things you'll do: Own a strategic SMB/MM book of business - driving customer success through adoption, renewals, and growth with strong retention and expansion results. Deliver a standout onboarding experience that helps customers activate quickly and see value early. Design and run proactive engagement programs (like onboarding tune-ups, adoption campaigns, and renewal prep) in partnership with our Digital Programs Lead: testing, iterating, and measuring what works. Build a smart, efficient CS system powered by data and AI to forecast retention, create/maintain QBR templates, track health, and guide customer conversations; maintain clear dashboards and follow through on key milestones. Grow your expansion pipeline and maintain disciplined forecasting and communication around opportunities and risks. Champion customer advocacy by collaborating with our community team to turn success stories into references, reviews, and case studies. Share insights that shape our product and growth strategy highlighting churn risks, feature gaps, and opportunities for improvement. Document playbooks and best practices to scale what works and help pave the way for future CSMs Here's what we're looking for in a candidate: Must-haves: Ownership & Initiative: You take pride in building and improving - designing programs, setting clear goals, and delivering results with minimal direction while collaborating openly across teams. Commercial Mindset: You're confident managing renewals and expansions in an SMB/MM environment, balancing business outcomes with genuine customer advocacy. Customer Growth Focus: You know how to turn insights into action: driving feature adoption, accelerating time-to-value, and helping customers realize measurable success. AI Confidence: You use AI tools thoughtfully to scale research, personalize communication, and streamline prep - always grounded in accuracy, privacy, and human connection Nice-to-haves: Analytical Clarity: You focus on what matters most, use data to guide priorities, and communicate trade-offs clearly. Storytelling: You turn insights into simple, compelling stories that help teammates and leaders align quickly. Forecasting: You maintain clean, consistent renewal and expansion forecasts, identify risks early, and collaborate to solve them Here is what is needed 6 years of experience in Customer Success or Account Management, including work with SMB and Mid-Market customers. You've managed a broad portfolio (around 100+ accounts) and understand how to balance scale with personal connection. Direct experience owning renewals and expansions with measurable impact on NRR. You know how to identify opportunities, tell a strong value story, and close with confidence. Design and refine customer programs: like onboarding tune-ups, adoption campaigns, or renewal prep - that deliver clear results and repeatable wins. Set up lightweight forecasting systems, maintaining pipeline visibility, and tracking performance with accuracy and accountability. Comfortability using CRM and CS platforms (Salesforce, HubSpot, Gainsight, ChurnZero, or similar) and experimenting with AI-assisted tools to improve insights and efficiency. Startup/scale experience whether building a motion from 0→1 or helping scale from 1→10, and you bring structure, curiosity, and resilience to every phase of growth. The good stuff: Mission-driven: You'll be joining more than just another startup. Our members' success is at the heart of everything we do. Impact: We move quickly and encourage every employee to push the envelope. Our best ideas come from out-of-the-box thinking and innovation; be ready to fail fast and often! Compensation: We offer a competitive salary and meaningful equity grants. Base pay is $120k-$145k, depending on experience and skills. Benefits & perks: From wellness programs to exceptional family leave policies, the health and happiness of our employees are foremost. Our core values: People come first: We prioritize people as we explore opportunities and work through challenges. Raise the bar: We push for greatness-for ourselves, each other, and our members. Own it: Trust and ownership let us make decisions with confidence. We love what we do: We bring passion to our work and love what we create for our members. Keep it real: Authenticity, respect, and transparency are at our core. The opportunity at HoneyBook is huge. Our primary customers today are creative businesses that generate $150B in revenue per year in the US. Founded in 2013, HoneyBook is based in San Francisco and Tel Aviv, has raised $498M, and is funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures, and 01 Advisors. Follow us on Medium, BuiltIn and Instagram to catch the latest stories about HoneyBook. Applicant Information When you apply for a job or an independent contractor/agent position with HoneyBook, we collect the information that you provide in connection with your application. This includes name, contact information, professional credentials and skills, educational and work history, and other information that may be included in a resume or provided during interviews (which may be recorded). This may also include demographic or diversity information that you voluntarily provide. We may also conduct background checks and receive related information. We use applicants' information to facilitate our recruitment activities and process applications, including evaluating candidates and monitoring recruitment statistics. We use successful applicants' information to administer the employment or independent contractor relationship. We may also use and disclose applicants' information (a) to improve our Services, (b) as otherwise necessary to comply with relevant laws, (c) to respond to subpoenas or warrants served on HoneyBook, and (d) to protect and defend the rights or property of HoneyBook or others. Our Privacy Policy is here.