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HoneyBook Jobs

- 69 Jobs
  • Customer Insights and Enablement Lead

    Honeybook 4.3company rating

    Honeybook Job In San Francisco, CA

    HoneyBook is the leading AI-powered business management platform for service-based business owners. Designed to enhance-not replace-independent professionals, HoneyBook's AI-powered tools help businesses attract leads, connect with clients, book projects, and manage payments more efficiently. With AI seamlessly integrated into every workflow, entrepreneurs can focus on their craft while scaling their businesses with confidence. Since its founding in 2013, HoneyBook has powered over 25 million client relationships and processed more than $12 billion in transactions, helping independent businesses grow faster and smarter. Our culture is built on five core values that inform everything we do. We encourage collaboration, feedback, ownership and have a growth mindset. We know experience comes in many different forms, some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply. As the Customer Insights and Enablement Lead, you will bridge the gap between product development and user needs, working closely with Member Support, Marketing, and Engineering to drive successful product launches and continuous improvements. This is a hands-on leadership role where you'll build and lead a team while actively contributing to execution. Your ability to analyze user feedback, identify trends, and make data-driven decisions will be key to delivering impactful experiences. As the team grows, you'll take on more managerial responsibilities, ensuring product readiness, advocating for users, and equipping internal teams with the insights and tools needed for success, all while fostering collaboration and driving continuous improvement to enhance the Member experience. This role is hybrid to our SF office, 2-3 days per week (current expectation is Wednesdays and Thursdays in-office). You Will: * Build, lead, and manage a team of Product Specialists, providing mentorship, career development, and regular feedback through weekly 1:1s while overseeing performance, time off requests, and resolving blockers to ensure team success and morale * Represent the voice of our users by analyzing feedback, identifying trends, and surfacing meaningful insights to influence product decisions. * Collaborate with cross-functional teams to ensure smooth product rollouts and readiness for Member Support and Education teams. * Provide data-driven recommendations to product teams, helping shape the direction of new and existing features. * Lead support readiness efforts by developing training materials, FAQs, and troubleshooting guides. * Act as a subject matter expert on product functionality, supporting internal teams with insights and documentation. * Track product performance post-launch, monitoring user sentiment and driving continuous improvements. In addition to successfully executing the responsibilities above, you will be expected to: * Understand HB's positioning in the broader market and leverage that knowledge to advise direct reports, peers and management * Understand the competitive landscape as well as HoneyBook's strengths and weaknesses * Leverage product and internal processes knowledge in order to influence change, mentor, problem solve and handle misalignment with key stakeholders. You Are: * You're an experienced manager, and lead with a people-first mindset; you are passionate about growing and supporting your team * A natural problem solver who thrives in ambiguity and enjoys tackling complex challenges. * An excellent communicator who can translate technical details into simple, clear messaging. * Someone who is highly adaptable and comfortable working in a fast-paced environment. * A collaborative team player who values diverse perspectives and thrives on cross-functional work. * Passionate about creating seamless user experiences and advocating for customer needs. * You're always looking for ways to create and/or improve processes and documentation, and you can easily context switch to look at the task at hand and the bigger picture You Have: * 5 + years of experience in product management, customer experience, or a related field, with at least 2 years in a leadership role * Strong analytical skills with the ability to interpret user feedback, identify trends, and provide actionable insights. * Excellent communication and collaboration skills to work effectively across teams. * Comfortable working in an evolving environment with shifting priorities. * Passion for advocating for users and improving their experience. * Experience scaling new teams, and working with remote teams is strongly preferred, as well as experience in the SaaS space The good stuff: * Mission-driven: You'll be joining more than just another startup - our members are at the heart of everything we do. * Impact: We move quickly and encourage every employee to push the envelope. Our best ideas come from out-of-the-box thinking and innovation; be ready to fail fast and often! * Compensation: We offer a competitive salary + meaningful equity based on merit. * $115K - $130k base salary * Benefits + Perks: From wellness programs to exceptional family leave policies, the health and happiness of our employees is foremost. Our core values: * People come first - As we explore opportunities and work through challenges. * Raise the bar - We push for greatness - for ourselves and our members. * Own it - Trust and ownership let us make decisions with confidence. * We love what we do - And what we create for our members. * Keep it real - Authenticity, respect and transparency are at our core. The opportunity at HoneyBook is huge. Our primary customers today are creative businesses that generate $150B in revenue per year in the US. Founded in 2013, HoneyBook is based in San Francisco and Tel Aviv, has raised $498M, and is funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures, and 01 Advisors. Follow us on Medium, BuiltIn and Instagram to catch the latest stories about HoneyBook.
    $115k-130k yearly 46d ago
  • Sr Market Researcher

    Honeybook 4.3company rating

    Honeybook Job In San Francisco, CA

    HoneyBook is the leading AI-powered business management platform for service-based business owners. Designed to enhance-not replace-independent professionals, HoneyBook's AI-powered tools help businesses attract leads, connect with clients, book projects, and manage payments more efficiently. With AI seamlessly integrated into every workflow, entrepreneurs can focus on their craft while scaling their businesses with confidence. Since its founding in 2013, HoneyBook has powered over 25 million client relationships and processed more than $12 billion in transactions, helping independent businesses grow faster and smarter. Our culture is built on five core values that inform everything we do. We encourage collaboration, feedback, ownership, and have a growth mindset. We know experience comes in many forms, some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply. About the role: HoneyBook is seeking a passionate and highly-skilled Sr. Market Researcher to join our growing Research team within the Product department. You'll have the unique opportunity to shape how HoneyBook applies research to drive the internal growth strategy and launch creative, data-driven external messages that resonate with the market. Reporting to the Sr. Manager, New Markets Research, you will be crucial in executing custom research initiatives that uncover deep insights about our market landscape, competitive positioning, and target audience needs. Your work will directly support strategic decisions across product development, marketing, and brand strategy by contributing to key research areas: market sizing, competitive analysis, macroeconomic trend tracking, customer segmentation, concept testing, and thought leadership-led reporting for marketing assets. You will collaborate closely with the Product Research team and cross-functional partners (Product, Marketing, Comms) to ensure robust market and member insights inform our point of view. This role will contribute significantly to HoneyBook's growth by helping us understand where to compete and how to win, ensuring our product and go-to-market strategies align with market realities. The ideal candidate will have a mixed-methods research background, with experience designing quantitative and qualitative studies that create compelling new stories that can position HoneyBook's innovation for new market opportunities. We operate on a hybrid schedule, which necessitates working out of our San Francisco office location 3 days a week. Here are some things you'll be working on: * Conduct market research studies to gather data on market size, competitive dynamics, and potential customer segments, assisting Product and Marketing teams shape HoneyBook's growth strategy. * Execute research plans to identify target audience demographics, preferences, behaviors, and needs, helping translate findings into actionable insights. * Apply various research methodologies, including survey design, qualitative interviews, focus group moderation, and third-party validation. * Create external insights-driven assets for thought leadership marketing campaigns. * Develop and maintain new research methodologies, including surveys, focus groups, interviews, and data analysis techniques. * Contribute to the competitive landscape analysis, identifying competitor strengths, weaknesses, and market positioning to drive strategic planning. * Collaborate effectively with cross-functional team members, including Product Managers, Marketers, and UX Designers, to integrate research findings into their workflows. * Prepare research reports, summaries, and presentations to share findings clearly and effectively with the internal team and relevant stakeholders. * Monitor and report on emerging industry trends and disruptions relevant to HoneyBook's market and product strategy. * Assist in the development and refinement of customer personas based on research data. * Maintain organized documentation of research plans, data, and findings. Here's what you'll need: * At least 5 years of hands-on experience conducting market research and related product research projects (e.g., user research, buyer journey modeling, market opportunity analysis, product innovation recommendations). * Curiosity, eagerness to learn, and a proactive approach to problem-solving. * Deep understanding of various research methods, including qualitative (e.g., interviews, focus groups) and quantitative (e.g., surveys, market data analysis) techniques. * Experience executing end-to-end research projects, from planning and recruitment to data collection, analysis, and reporting. * Proven ability to synthesize research data into clear insights and actionable recommendations. * Exceptional ability to influence senior stakeholders via written, visual, and verbal communication. * Strong organizational skills and attention to detail, capable of managing multiple research tasks simultaneously. * Experience working collaboratively within a team and with cross-functional partners, especially with product and marketing stakeholders. * Adept at using research tools (e.g., survey platforms like Qualtrics and data analysis tools like R, MarketSight) * Flexibility to collaborate effectively with remote teammates and customers across different time zones, with occasional travel to New York and Tel Aviv The good stuff: * Mission-driven: You'll be joining more than just another startup. Our members' success is at the heart of everything we do. * Impact: We move quickly and encourage every employee to push the envelope. Our best ideas come from out-of-the-box thinking and innovation; be ready to fail fast and often! * Compensation: We offer a competitive salary and meaningful equity grants. * Base pay is $130k-$140k, depending on experience and skills. * Benefits & perks: From wellness programs to exceptional family leave policies, the health and happiness of our employees are foremost. Our core values: * People come first: We prioritize people as we explore opportunities and work through challenges. * Raise the bar: We push for greatness-for ourselves, each other, and our members. * Own it: Trust and ownership let us make decisions with confidence. * We love what we do: We bring passion to our work and love what we create for our members. * Keep it real: Authenticity, respect, and transparency are at our core. The opportunity at HoneyBook is huge. Our primary customers today are creative businesses that generate $150B in revenue per year in the US. Founded in 2013, HoneyBook is based in San Francisco and Tel Aviv, has raised $498M, and is funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures, and 01 Advisors. Follow us on Medium, BuiltIn and Instagram to catch the latest stories about HoneyBook.
    $130k-140k yearly 17d ago
  • Manager of Client Partners (Customer Success)

    Nimble Rx 4.4company rating

    Redwood City, CA Job

    Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. Nimble is looking for a people-first, results-driven Manager of Client Partners (Customer Success) to lead a team responsible for the success of our highest-value accounts- enterprise, multi-location, and high-growth pharmacies. You will own the performance of this strategic book of business, ensuring your team drives measurable value, adoption, and long-term growth across every account. This role requires a strong operator who can coach effectively, scale best practices, and remove blockers to help both the team and their accounts thrive. The ideal candidate has experience leading customer-facing teams, managing enterprise relationships, and driving outcomes in a fast-paced, high-growth environment. You will: * Own the success of a strategic book of business managed by your team, ensuring retention, adoption, and expansion goals are consistently met * Lead, coach, and develop a team of Client Partners managing Nimble's enterprise and multi-location pharmacy accounts * Build scalable workflows, playbooks, and success plans tailored to high-value accounts * Monitor account performance and team execution; develop action plans to mitigate risk and accelerate value * Act as a strategic partner and escalation point for complex accounts or critical initiatives * Collaborate cross-functionally (Sales, Product, Implementation, Support) to remove friction and drive a seamless customer experience What you bring: * 5+ years in Sales, Account Management, or Customer Success (with experience in B2B and/or B2B2C technology) * 3+ years managing a Customer Success, Sales or hybrid team * Experience working with enterprise level accounts, both as an individual contributor and in managing a team * A high level of ownership and attention to new opportunities to grow our base of Nimble partnership pharmacies (both in pharmacy count or overall performance) * Comfortable in fast-paced, ambiguous environments with a bias toward action * Highly organized, detail-oriented, and able to drive documentation and operational rigor What's in it for you: * Compassionate and driven colleagues in a fun environment where success is celebrated * Direct access to executives and a transparent company culture * Rare opportunity to change an industry and lives of millions * We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do * Medical / Dental / Vision / 401K package that fits your needs * Generous Vacation Policy - work hard and take time when you need it * 11 Paid Holidays * Work out of our HQ in beautiful downtown Redwood City $145,000 - $160,000 a year Base salary plus commission At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.
    $145k-160k yearly 21d ago
  • Director of Design

    Nimblerx 4.4company rating

    Redwood City, CA Job

    Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. Our culture: We operate with context and autonomy, shared trust and no ego. We enjoy being ‘in this together' to collaborate on the challenges of a rapidly scaling business, daily living out our company values of High Ownership, Burning Curiosity, and Bias for Action. As a Director, you will be the highest ranking designer in the company. You will report to our CTO, who is responsible for all of product development functions, including product, design, data, and engineering. You will work closely with leaders from different functions, including product, engineering, marketing, sales, operations, and customer success. You will have full context and responsibility for the design function. You will work closely with our CTO and CEO / founder. You will:Build and be responsible for a combined design and UX research team Be responsible for service design, UX research, product design, and own product experience across all customer segments. Customer segments include patients (consumer), pharmacies (businesses), and life science companies (enterprise businesses) Be responsible for many internal tools and service design for our own teams What you bring:10+ years of experience creating compelling service and product designs; ability to go hands-on5+ years of experience building, leading, and coaching effective design teams Experience designing for both consumer and business facing products Excellent perceptual and communication skills; adept storyteller Outcome focus Impactful and influential, and delivered unquestionable values as a design leader in your previous roles What's in it for you:Rare opportunity to change an industry and lives of millions We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do Medical / Dental / Vision / 401K package that fits your needs Generous Vacation Policy - work hard and take time when you need it11 Paid HolidaysCompassionate and driven colleagues in a fun environment where success is celebrated $240,000 - $280,000 a year At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.
    $240k-280k yearly 26d ago
  • Senior Product Designer

    Nimblerx 4.4company rating

    Redwood City, CA Job

    Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. Our culture: We operate with context and autonomy, shared trust and no ego. We enjoy being ‘in this together' to collaborate on the challenges of a rapidly scaling business, daily living out our company values of High Ownership, Burning Curiosity, and Bias for Action. As a Senior Product Designer at Nimble (****************** you will contribute to our efforts to deliver effective tools, services, and technology to our customers to improve access to healthcare. You thrive working autonomously and collaboratively with colleagues and customers, who want to serve pharmacies and patients in their healthcare journey. We are a culture of collaborators and learners, and we are building a design culture focused on service, simplicity, and iteration. Your impact would serve thousands of pharmacies and millions of patients.You will: Craft end-to-end user experiences for all customer segments: patients, pharmacies, and life science companies Collaborate with a diverse set of teams to simplify complex problems, iterate on user-centric solutions, and to improve customer experiences by focusing on service design Collaborate and participate in user research to carry out informed design concepts and ideas Take an active and involved role in the definition of our product strategy for both new and existing functionality What you bring: 5+ years of experience creating compelling user experience designs Experience designing for both consumer products, and business products is highly desirable Excellent perceptual and communication skills; adept storyteller with influencing abilities Experience with design, human-computer interaction, or related field What's in it for you: Compassionate and driven colleagues in a fun environment where success is celebrated Accelerated career growth in a fast-growing company Direct access to executives and a transparent company culture Rare opportunity to change an industry and lives of millions We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do Medical / Dental / Vision / 401K package that fits your needs Generous Vacation Policy - work hard and take time when you need it 11 Paid Holidays $185,000 - $220,000 a year At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.
    $185k-220k yearly 60d+ ago
  • Software Engineer Intern - Fall Session (September - December 2025)

    Nimble Rx 4.4company rating

    Redwood City, CA Job

    Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. As a Nimble Engineer, you will help in architecting the technology and customer experience that run Nimble (****************** You will join a team of world-class, highly motivated software engineers to deliver front-end patterns and practices that ensure developer productivity, a great end-user experience, and a performant website. If you have the aspirations to help drive technical direction, take on technical challenges, and design life changing features, come join us! This is a 40 hour per week (full-time) paid internship opportunity working a hybrid schedule of 3 days/week on-site at our HQ in Redwood City, CA, with a minimum 12-week commitment. Our Engineering culture: We operate with shared trust and no egos. We enjoy being 'in this together' to collaborate on the challenges of a rapidly scaling business, daily living out our company values of High Ownership, Burning Curiosity, and Bias for Action. You will: * Develop applications and services that serve millions of users * Create product features and design easy-to-use APIs, systems, and tools * Build for performance, reliability, and scalability * Learn rapidly in a fast-paced, lean engineering organization What you bring: * Strong foundation in Computer Science or related field * Knowledge of Java server framework and tools, including Spring, Hibernate; experience with other languages and frameworks helpful (Python, Go) * Knowledge of AWS, MySQL, RESTful APIs * Knowledge of web front-end development in JavaScript, Node, React, CSS/Sass/Less What's in it for you: * Compassionate and driven colleagues in a fun environment where success is celebrated * Coaching from experienced engineering leaders * Direct access to executives and a transparent company culture * Work a hybrid schedule out of our HQ in beautiful downtown Redwood City * Rare opportunity to change an industry and lives of millions * We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do $8,000 - $8,000 a month At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.
    $8k-8k monthly 5d ago
  • Account Executive

    Nimble Rx 4.4company rating

    Irvine, CA Job

    Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. Nimble is looking for a motivated, self starting, and experienced Sales Professional from the Tech / Healthcare space to join our growing Sales team. In this role, you will be responsible for managing a full sales cycle to bring small independent pharmacies onboard with Nimble's platform. You will work closely with independent pharmacy owners and decision makers to understand their unique needs and demonstrate how Nimble's platform can drive business efficiencies, improve operations, and solve their pain points. A person that will succeed in this role is someone who is able to learn and adapt quickly, and is driven by building relationships and making an impact in the healthtech space! You will: * Build relationships with Pharmacy Owners / Decision Makers to establish trust and confidence in Nimble's exciting tech-driven product * Present sales, marketing, and relevant information that promotes quality business decisions and drives growth for Independent Community pharmacy across the country * Employ effective selling techniques including: pre-call planning, research, building rapport, probing questions, issue identification, conducting demos, and closing deals What you bring: * 1-2+ years of Tech Sales experience * Demonstrated success in conducting full cycle sales process, from initial outreach to close, with heavy emphasis on relationship building sales ability * Experience in the Technology / Healthcare space What's in it for you: * Compassionate and driven colleagues in a fun environment where success is celebrated * Coaching from experienced sales leaders * Direct access to executives and a transparent company culture * Rare opportunity to change an industry and lives of millions * We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do * Medical / Dental / Vision / 401K package that fits your needs * Generous Vacation Policy - work hard and take time when you need it * 11 Paid Holidays * Work in a beautiful new office near the Irvine Spectrum Center $60,000 - $60,000 a year Base salary plus commission At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.
    $60k-60k yearly 60d+ ago
  • Associate General Counsel

    Honeybook 4.3company rating

    Honeybook Job In San Francisco, CA

    About us: HoneyBook is the leading AI-powered business management platform for service-based business owners. Designed to enhance-not replace-independent professionals, HoneyBook's AI-powered tools help businesses attract leads, connect with clients, book projects, and manage payments more efficiently. With AI seamlessly integrated into every workflow, entrepreneurs can focus on their craft while scaling their businesses with confidence. Since its founding in 2013, HoneyBook has powered over 25 million client relationships and processed more than $12 billion in transactions, helping independent businesses grow faster and smarter. Our culture is built on five core values that inform everything we do. We encourage collaboration, feedback, ownership, and have a growth mindset. We know experience comes in many forms, some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply. About the role: We are seeking a mission-driven, collaborative, and highly motivated individual to join HoneyBook as our Associate General Counsel. This role offers a unique opportunity to drive all legal initiatives across the organization, supporting HoneyBook's growth. You thrive in a fast-paced, high-growth environment, skillfully balancing legal risks with business objectives while providing practical and strategic advice to key stakeholders and teams across the company. As a key partner to the organization, you will oversee all legal matters, including commercial agreements, employment law, corporate governance, intellectual property, and privacy compliance. You will play an integral role in shaping and implementing scalable legal processes and frameworks. This role is hybrid to our SF office, 2-3 days per week (current expectation is Wednesdays and Thursdays in-office). Here are a few of the things you will do: Drive all legal initiatives across the organization, providing guidance and strategic advice to leadership and cross-functional teams. Draft, review, and negotiate a wide variety of commercial agreements, including partnership, licensing, vendor, and data-related contracts. Advise on product development and intellectual property matters, ensuring compliance with privacy, data protection, and other relevant laws. Provide legal guidance on marketing and advertising initiatives, including reviewing campaigns, promotional materials, and partnerships to ensure compliance with applicable laws and regulations. Oversee corporate governance, including board and subsidiary governance, and support strategic initiatives. Build and manage privacy and data protection compliance programs, ensuring adherence to regulations such as GDPR and CCPA, and providing education and guidance to internal teams. Develop and refine internal legal processes to improve efficiency, scalability, and compliance across the company. Manage relationships with external counsel, ensuring effective use of outside resources as needed. Partner with HR on employment-related legal matters, including compliance with labor laws, workplace policies, and employee relations. Identify potential legal risks proactively and propose practical solutions to address them while supporting business objectives. Here is what we're looking for in a candidate: J.D. degree and membership in a U.S. State Bar. 7+ years of legal experience, including expertise in commercial transactions, intellectual property, and privacy counseling for technology companies (in-house or law firm). Strong understanding of privacy and data protection laws, including GDPR and CCPA, with experience building and implementing compliance programs. Deep knowledge of intellectual property law and open-source software compliance, with the ability to develop and execute IP strategies. Proven ability to manage complex negotiations and deliver practical, business-oriented legal solutions. Excellent written and verbal communication skills, with the ability to convey legal concepts clearly to non-legal stakeholders. Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. Entrepreneurial mindset with a focus on balancing risk mitigation and business enablement. Experience with fintech-related agreements or high-growth technology companies is a plus. The good stuff: Mission-driven: You'll be joining more than just another startup. Our members' success is at the heart of everything we do. I mpact: We move quickly and encourage every employee to push the envelope. Our best ideas come from out-of-the-box thinking and innovation; be ready to fail fast and often! Compensation: We offer a competitive salary and meaningful equity grants. Base pay is $192,000 - $235,000 depending on experience and skills. Benefits & perks: From wellness programs to exceptional family leave policies, the health and happiness of our employees are foremost. Our core values: People come first: We prioritize people as we explore opportunities and work through challenges. Raise the bar: We push for greatness-for ourselves, each other, and our members. Own it: Trust and ownership let us make decisions with confidence. We love what we do: We bring passion to our work and love what we create for our members. Keep it real: Authenticity, respect, and transparency are at our core. The opportunity at HoneyBook is huge. Our primary customers today are creative businesses that generate $150B in revenue per year in the US. Founded in 2013, HoneyBook is based in San Francisco and Tel Aviv, has raised $498M, and is funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures, and 01 Advisors. Follow us on Medium, BuiltIn and Instagram to catch the latest stories about HoneyBook. Applicant Information When you apply for a job or an independent contractor/agent position with HoneyBook, we collect the information that you provide in connection with your application. This includes name, contact information, professional credentials and skills, educational and work history, and other information that may be included in a resume or provided during interviews (which may be recorded). This may also include demographic or diversity information that you voluntarily provide. We may also conduct background checks and receive related information. We use applicants' information to facilitate our recruitment activities and process applications, including evaluating candidates and monitoring recruitment statistics. We use successful applicants' information to administer the employment or independent contractor relationship. We may also use and disclose applicants' information (a) to improve our Services, (b) as otherwise necessary to comply with relevant laws, (c) to respond to subpoenas or warrants served on HoneyBook, and (d) to protect and defend the rights or property of HoneyBook or others. Our Privacy Policy is here.
    $192k-235k yearly 23d ago
  • Operations Associate, Implementation

    Nimblerx 4.4company rating

    Irvine, CA Job

    Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. Nimble is looking for a motivated, self-starting and experienced onboarding / implementation professional to join our growing Operations team. In this role, you will be managing the implementation cycle of a new Nimble partner pharmacy. You'll work closely with multiple internal orgs including Sales, Success, and Engineering. A person that will succeed in this role is someone who has a high level of ownership, is detail-oriented, and able to operate independently. You will: Onboard new pharmacies to the Nimble platform ensuring they meet Nimble's requirements Align pharmacies on Nimble's implementation process, next steps, and expectations for launching with Nimble Maintain up-to-date documentation for pharmacies in Nimble's CRM system (Salesforce) and internal admin systems Train pharmacy owners and staff on Nimble's product, expectations, and workflows to ensure a successful platform launch and overall patient satisfaction Develop and apply best practices and strategies for the use of Nimble's products for patients and pharmacies Interact and communicate regularly with internal and external stakeholders to provide a comprehensive and speedy launch to pharmacy partners What you bring: 2+ years of combined experience in onboarding, client success, sales, new partner training, and/or implementation process development Bachelor's degree Proactive and confident partner guidance through new Nimble processes Positive attitude and ability to work in a fast-paced, constantly evolving environment Organized self-starter who pays close attention to details Comfortable working in the gray with experience documenting standard operating procedures What's in it for you: Compassionate and driven colleagues in a fun environment where success is celebrated Rare opportunity to change an industry and lives of millions We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do Medical / Dental / Vision / 401K package that fits your needs Generous Vacation Policy - work hard and take time when you need it 11 Paid Holidays Work in a beautiful new office near the Irvine Spectrum Center $60,000 - $60,000 a year $60,000 base salary plus commission At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.
    $60k-60k yearly 60d+ ago
  • Head of People - US

    Honeybook 4.3company rating

    Honeybook Job In San Francisco, CA

    HoneyBook is the leading AI-powered business management platform for service-based business owners. Designed to enhance-not replace-independent professionals, HoneyBook's AI-powered tools help businesses attract leads, connect with clients, book projects, and manage payments more efficiently. With AI seamlessly integrated into every workflow, entrepreneurs can focus on their craft while scaling their businesses with confidence. Since its founding in 2013, HoneyBook has powered over 25 million client relationships and processed more than $12 billion in transactions, helping independent businesses grow faster and smarter. Our culture is built on five core values that inform everything we do. We encourage collaboration, feedback, ownership, and have a growth mindset. We know experience comes in many forms, some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply. Your opportunity: We've built something special at HoneyBook and from the beginning we've been an organization that has been talent obsessed. At every turn, we've placed an unprecedented amount of attention on our people and our culture, and today you can see the results of these decisions reflected everywhere in the company. We have a good foundation in place, and as the Head of People for our US team, you'll be entrusted with building upon what we've worked so hard to create. There's still much for you to shape and impact, and we're looking to your skills, experience, energy, and creativity to bring our entire organization to a new level. Your task will be to align our people strategy with our business goals, building upon the strong base we've already developed - all the while keeping a lock-tight grip on our culture as we grow. You'll own our people strategy for our US-based employees, always looking down the road to identify what will be needed next in terms of process, initiatives, structure and talent, and will also help create and drive key people initiatives for our global HoneyBookers. If you like to scale, and love a challenge, you'll find an opportunity to create something different here with support across all levels of the company. Simply put, this is going to be both a fun and meaningful journey! Note: we operate on a hybrid schedule, which necessitates working out of our San Francisco office location 3 days a week. Here are a few of the things you'll do: Partner closely with the SVP of People and Ops to drive culture initiatives and ensure we maintain our culture as we scale Work closely with the Executive Team to develop programs that inspire employees and rally the organization around common goals, vision and values Lead strategic people team efforts, including talent acquisition, assessment, development, and retention, ensuring alignment with business objectives Operate as a strategic partner to senior executives, providing expert guidance on organizational design, leadership development, and workforce planning Innovate the role of the US-based People and Recruiting teams, pioneering best practices and forward-thinking strategies to enhance the employee experience Challenge and iterate upon our organizational structure. Try bold new things Lead change management initiatives, guiding the organization through growth and transformation Develop and track key HR metrics and analytics to inform decision-making and optimize workforce strategies Coach, mentor, and inspire a high performing team of people professionals whose functions span the entire employee lifecycle recruitment through exit Develop a comprehensive Diversity, Equity, Inclusion and Belonging strategy, and insure the implementation of initiatives that further cultivate an inclusive and equitable workplace Our ideal candidate: 12+ years of relevant work experience, including 3+ years supporting a senior leadership team You possess deep experience leading people teams that span various disciplines, including but not limited to: HRBP, people ops, employee experience (including DEIB), and recruitment You have experience providing guidance and establishing best practices on a national level (think: multi-state employee populations) You've lived a growth story before and can leverage strong change management principles to lead organizations through their evolution You bring experience integrating innovative people strategies with business objectives to drive company success. You bring exceptional interpersonal and communication skills with the ability to build strong personal connections with employees at every level of the organization You're experienced in coaching and providing feedback not only to your team, but to leaders of all levels The good stuff: Mission-driven: You'll be joining more than just another startup. Our members' success is at the heart of everything we do. Impact: We move quickly and encourage every employee to push the envelope. Our best ideas come from out-of-the-box thinking and innovation; be ready to fail fast and often! Compensation: We offer a competitive salary and meaningful equity grants. Base pay is $216k-$265k, depending on experience and skills. Benefits & perks: From wellness programs to exceptional family leave policies, the health and happiness of our employees are foremost. Our core values: People come first: We prioritize people as we explore opportunities and work through challenges. Raise the bar: We push for greatness-for ourselves, each other, and our members. Own it: Trust and ownership let us make decisions with confidence. We love what we do: We bring passion to our work and love what we create for our members. Keep it real: Authenticity, respect, and transparency are at our core. The opportunity at HoneyBook is huge. Our primary customers today are creative businesses that generate $150B in revenue per year in the US. Founded in 2013, HoneyBook is based in San Francisco and Tel Aviv, has raised $498M, and is funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures, and 01 Advisors. Follow us on Medium, BuiltIn and Instagram to catch the latest stories about HoneyBook. Applicant Information When you apply for a job or an independent contractor/agent position with HoneyBook, we collect the information that you provide in connection with your application. This includes name, contact information, professional credentials and skills, educational and work history, and other information that may be included in a resume or provided during interviews (which may be recorded). This may also include demographic or diversity information that you voluntarily provide. We may also conduct background checks and receive related information. We use applicants' information to facilitate our recruitment activities and process applications, including evaluating candidates and monitoring recruitment statistics. We use successful applicants' information to administer the employment or independent contractor relationship. We may also use and disclose applicants' information (a) to improve our Services, (b) as otherwise necessary to comply with relevant laws, (c) to respond to subpoenas or warrants served on HoneyBook, and (d) to protect and defend the rights or property of HoneyBook or others. Our Privacy Policy is here.
    $216k-265k yearly 15d ago
  • Head of Member Care

    Honeybook 4.3company rating

    Honeybook Job In San Francisco, CA

    HoneyBook is the leading AI-powered business management platform for service-based business owners. Designed to enhance-not replace-independent professionals, HoneyBook's AI-powered tools help businesses attract leads, connect with clients, book projects, and manage payments more efficiently. With AI seamlessly integrated into every workflow, entrepreneurs can focus on their craft while scaling their businesses with confidence. Since its founding in 2013, HoneyBook has powered over 25 million client relationships and processed more than $12 billion in transactions, helping independent businesses grow faster and smarter. Our culture is built on five core values that inform everything we do. We encourage collaboration, feedback, ownership, and have a growth mindset. We know experience comes in many forms, some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply. We are seeking a Head of Member (Customer) Care to lead our customer care efforts and shape strategy across the breadth of our customer care org. This is a key role within the organization in which you'll be responsible for shaping HoneyBook's customer care vision and ensuring alignment with overall business objectives. You'll focus on developing long-term strategies that drive customer satisfaction, retention, and growth. Reporting directly to our Chief Product Officer, you will partner with cross-functional teams to advocate for our customers and influence product and service enhancements. The initial scope of this role will encompass customer support, customer voice, and customer success, with the potential to expand leadership responsibilities to include additional teams as part of a broader customer care strategy. This role is based in either San Francisco or New York City (you need not apply to both postings). Further, we operate on a hybrid schedule, which means working out of our office in either location 3 days per week. Key Responsibilities: Strategic Vision: Formulate and implement a forward-thinking customer care strategy that aligns with the company's growth objectives, prioritizing customer onboarding, retention, satisfaction, and potential value expansion. Customer Journey Strategy: Design and optimize the end-to-end customer journey, from onboarding to ongoing engagement, ensuring that each touchpoint adds value and enhances the customer experience. This includes developing a unique engagement model for our target market of micro-businesses - not a consumer, and not an enterprise sized business. Data-Driven Insights: Leverage data analytics to identify trends, assess customer needs, and drive strategic initiatives aimed at improving customer outcomes and satisfaction metrics. Cross-Functional Influence: Collaborate closely with product and marketing teams to integrate customer insights into product development and marketing strategies, ensuring our offerings meet evolving customer demands. New Customer Offerings: Explore, design and launch new customer offerings HoneyBook currently does not provide. For example: account management, implementation partners, etc. Leadership Development: Build a high-performing customer care organization by fostering a culture of strategic thinking, empowerment, and continuous improvement among the team. Best Practices Development: Establish and promote industry best practices for customer engagement and success, ensuring the company remains a leader in delivering exceptional customer experiences. Stakeholder Engagement: Engage with key internal stakeholders to cultivate relationships, gather insights, and ensure alignment on customer success initiatives. Qualifications: You've spent at least 10 years leading and scaling customer facing organizations encompassing a mix of customer support, customer success, account management, and related teams. We also expect that you've done this within SaaS or fintech environments, specifically. Proven track record of developing and executing customer success strategies that drive retention and growth. Strong analytical and strategic thinking skills, with the ability to interpret data to inform business decisions, improve customer service quality, efficiency, and cost-effectiveness. Excellent interpersonal and communication skills; capable of building relationships with both customers externally and stakeholders internally, and influencing cross-functional teams. Experience navigating high-growth environments and adapting strategies to meet evolving customer needs. Experience working with SMBs or smaller customers Proven experience leading and managing high-performing customer care teams. Strong problem-solving and conflict resolution skills, with the ability to lead customer teams through escalated customer issues and complex service challenges effectively. Passionate about delivering remarkable customer experiences that maintain a human touch while implementing smart AI-native experiences. Bachelor's degree in Business or a related field, preferred. Strong preference for candidates with an MBA. The good stuff: Mission-driven: You'll be joining more than just another startup. Our members' success is at the heart of everything we do. Impact: We move quickly and encourage every employee to push the envelope. Our best ideas come from out-of-the-box thinking and innovation; be ready to fail fast and often! Compensation: We offer a competitive salary and meaningful equity grants. Base pay is $240-$250k/yr, depending on experience and skills. Benefits & perks: From wellness programs to exceptional family leave policies, the health and happiness of our employees are foremost. Our core values: People come first: We prioritize people as we explore opportunities and work through challenges. Raise the bar: We push for greatness-for ourselves, each other, and our members. Own it: Trust and ownership let us make decisions with confidence. We love what we do: We bring passion to our work and love what we create for our members. Keep it real: Authenticity, respect, and transparency are at our core. The opportunity at HoneyBook is huge. Our primary customers today are creative businesses that generate $150B in revenue per year in the US. Founded in 2013, HoneyBook is based in San Francisco and Tel Aviv, has raised $498M, and is funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures, and 01 Advisors. Follow us on Medium, BuiltIn and Instagram to catch the latest stories about HoneyBook. Applicant Information When you apply for a job or an independent contractor/agent position with HoneyBook, we collect the information that you provide in connection with your application. This includes name, contact information, professional credentials and skills, educational and work history, and other information that may be included in a resume or provided during interviews (which may be recorded). This may also include demographic or diversity information that you voluntarily provide. We may also conduct background checks and receive related information. We use applicants' information to facilitate our recruitment activities and process applications, including evaluating candidates and monitoring recruitment statistics. We use successful applicants' information to administer the employment or independent contractor relationship. We may also use and disclose applicants' information (a) to improve our Services, (b) as otherwise necessary to comply with relevant laws, (c) to respond to subpoenas or warrants served on HoneyBook, and (d) to protect and defend the rights or property of HoneyBook or others. Our Privacy Policy is here.
    $38k-56k yearly est. 15d ago
  • Sales Development Representative

    Nimblerx 4.4company rating

    Irvine, CA Job

    Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. Nimble is looking for a motivated and ambitious Sales Development Representative from the Tech / Healthcare space to join our growing Sales team. As a SDR, you will be the first point of contact for potential pharmacy partners and play a crucial role in driving our sales pipeline. In this role, you will be responsible for scheduling appointments for our Account Executives to demo our product for local and regional pharmacy groups. The ideal candidate is a self starter, able to adapt quickly, and a team player with a passion for making an impact and building a career in a SaaS sales role!You will: Drive strategic outreach (cold calling, email campaigns, etc.) to large pharmacy groups to determine decision makers within target pharmacies Employ effective selling techniques including: research, building rapport, productive questions, issue identification Build relationships with Pharmacy Owners / Decision Makers to establish trust and confidence in Nimble's exciting tech-driven product Schedule product demos for Account Executives and ensure that prospects are prepared and engaged for the next steps in the sales process Work closely with the sales and marketing teams to align messaging, strategies, and goals for optimal outreach Maintain accurate records of prospect interactions, track progress, and update lead statuses in our CRM (Customer Relationship Management) system, Salesforce What you bring: 1+ years of Tech Sales experience Experience in the Technology / Healthcare space A passion for working directly with customers and making an impact Positive attitude and ability to work in a fast-paced, constantly evolving environment Excellent verbal and written communication skills Bachelor's degree What's in it for you: Compassionate and driven colleagues in a fun environment where success is celebrated Accelerated career growth in a fast-growing company Coaching from experienced sales leaders Direct access to executives and a transparent company culture Rare opportunity to change an industry and lives of millions We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do Medical / Dental / Vision / 401K package that fits your needs Generous Vacation Policy - work hard and take time when you need it 11 Paid Holidays Work in a beautiful new office near the Irvine Spectrum Center $42,000 - $42,000 a year Base plus uncapped commission At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.
    $42k-42k yearly 14d ago
  • Senior DevOps Engineer

    Nimble Rx 4.4company rating

    Redwood City, CA Job

    Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. As a Senior DevOps Engineer, you will assist on larger projects or run smaller opportunities independently. You will design and build the next generation of our application as well as design incremental upgrades to our existing products. A successful candidate has technical depth and hands-on experience of various practices and tools within DevOps and is comfortable rolling up their sleeves to design and code modules for infrastructure, application, and processes. Our engineering culture: We operate with shared trust and no egos. We enjoy being "in this together" and collaborating on the challenges of a rapidly scaling business. We daily live out our company values of empathy, simplicity, autonomy, leadership, ownership, burning curiosity, bias for action, mentorship, and operate with context, not control, in a highly collaborative environment. You will: * Build and maintain a scalable and secured infrastructure to meet our customers' needs * Manage the monitoring systems of our applications/services * Provide infrastructure needed to maintain multiple integration environments, ensuring each environment is consistently set up, configured, and available * Trace complex build problems, release issues, and environmental issues * Work with multiple stakeholders and cross-functional teams What you bring: * 5+ years as an individual contributor * Knowledge of one cloud platform like AWS (preferred), Azure, GCP * Good hands-on knowledge of Configuration Management and Deployment tools like - Terraform, Puppet, Ansible, Chef, etc. * Good experience with Docker and container orchestration tools * Experience in developing CI/CD pipelines (Jenkins, Github Actions, or similar tools) * Proficient in scripting (Bash, Python, etc.) * Practical experience administering Linux systems * Practical SQL skills and admin experience with Databases, such as PostgreSQL * Ability to collaborate across multiple and cross functional teams * High attention to detail with excellent analytical and troubleshooting skills What's in it for you: * Compassionate and driven colleagues in a fun environment where success is celebrated * Accelerated career growth in a fast-growing company * Coaching from experienced engineering leaders * Direct access to executives and a transparent company culture * Rare opportunity to change an industry and lives of millions * We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do * Medical / dental / vision / 401(k) package that fits your needs * Generous vacation policy - work hard and take time when you need it * 11 paid holidays * Work out of our HQ in beautiful downtown Redwood City $200,000 - $225,000 a year At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.
    $200k-225k yearly 5d ago
  • Senior Fullstack Engineer

    Nimblerx 4.4company rating

    Redwood City, CA Job

    Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. As a Senior Full-Stack Engineer, you will have a hand in architecting the technology and customer experience that are pivotal to multiple web products for patients, pharmacies and other customers of NimbleRx (****************** You will join a team of world-class, highly motivated software engineers who build for performance, reliability, and scalability. You will work closely with other developers, as well as with groups such as product management and design, to understand feature requirements and functional and technical use cases. With your colleagues, you will work to deliver high-quality code on time. Our engineering culture: We operate with shared trust and no egos. We enjoy being "in this together" and collaborating on the challenges of a rapidly scaling business. We daily live out our company values of empathy, simplicity, autonomy, leadership, ownership, burning curiosity, bias for action, mentorship and operate with context not control in a highly collaborative environment.You will: Build a scalable platform, API, user interface, and web services that people love to use Take ownership of full-stack features, from design to implementation and test to release Mentor junior engineers and interns Promote best practices and high-quality development techniques Tackle tough design and technical problems Enhance our systems' usability and performance, ensuring a consistent user experience What you bring: 5+ years' experience with backend APIs, web services, and user interface development Rich development experience with Java / Spring Boot, React, ECMAScript standard and SQL (MySQL) Experience developing scalable, customer-facing, web-based applications Advocate and practitioner in test-driven development Excellent communication skills (verbal and written) Nice to have: experience with Terraform / Terragrunt, or AWS About you: You are mission-driven and want to write code that makes a difference You take pride in your work and deliver high-quality code on time You are an innovator with good ideas, strong problem-solving abilities, and a results-oriented attitude You value and take responsibility for the quality of your features; you test your own code and review your teammates' code You have good judgment on project priority You deliver high-value features in a broad set of modules with simple and fast solutions You own complex projects end-to-end with minimal guidance; you take a leadership or driver role in the engineering process throughout planning, designing, delivery and maintenance What's in it for you: Compassionate and driven colleagues in a fun environment where success is celebrated Accelerated career growth in a fast-growing company Coaching from experienced engineering leaders Direct access to executives and a transparent company culture Rare opportunity to change an industry and lives of millions We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do Medical / dental / vision / 401(k) package that fits your needs Generous vacation policy - work hard and take time when you need it 11 paid holidays Work out of our HQ in beautiful downtown Redwood City $200,000 - $225,000 a year At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.
    $200k-225k yearly 60d+ ago
  • Marketing Operations Specialist

    Nimblerx 4.4company rating

    Redwood City, CA Job

    Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. Nimble is looking for a detail-oriented and strategic Marketing Operations Specialist to join our growing Marketing Team. In this role, you will play a crucial part in optimizing our marketing processes, tools, and data management to drive successful campaigns and enhance overall marketing performance. You will work closely with cross-functional teams to ensure our marketing initiatives are executed seamlessly and effectively.As a Marketing Operations Specialist, you will: Execute manual and automated programs for outbound communication channels (email, SMS, and push) Monitor and report on engagement metrics (opens, clicks, click-to-open rates) and channel health metrics (opt-outs, bounces) Analyze the performance of communication channels and campaigns across customer segments and lifecycle stages Optimize technical processes for maximum operational efficiency Ensure deliverability of email and SMS Conduct coding and QA in an enterprise-level ESP Establish strong collaborative relationships with Lifecycle Marketing and cross-functional teams, including Product, Engineering, and other key stakeholders What you bring: 3-5+ years' experience in a Marketing Operations role Track record of building successful multi-channel, multi-touch programs from scratch Ability to present complex information clearly and concisely, both verbally and in writing Is analytical, organized, detail-oriented, and data-driven Knowledge of Customer Engagement Platforms (e.g., Iterable, Braze, Sailthru, Klaviyo, etc.) Experience with third-party analytics tools (e.g., Mixpanel, Amplitude, Looker, Kibana, Elastic, etc.) Preferred: Marketo, HubSpot, Salesforce Account Engagement Bachelor's degree What's in it for you: Compassionate and driven colleagues in a fun environment where success is celebrated Accelerated career growth in a fast-growing company Direct access to executives and a transparent company culture Rare opportunity to change an industry and lives of millions We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do Medical / Dental / Vision / 401K package that fits your needs Generous Vacation Policy - work hard and take time when you need it 11 Paid Holidays Work out of our HQ in beautiful downtown Redwood City $105,000 - $125,000 a year At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.
    $105k-125k yearly 26d ago
  • Finance Manager

    Honeybook 4.3company rating

    Honeybook Job In San Francisco, CA

    HoneyBook is the leading AI-powered business management platform for service-based business owners. Designed to enhance-not replace-independent professionals, HoneyBook's AI-powered tools help businesses attract leads, connect with clients, book projects, and manage payments more efficiently. With AI seamlessly integrated into every workflow, entrepreneurs can focus on their craft while scaling their businesses with confidence. Since its founding in 2013, HoneyBook has powered over 25 million client relationships and processed more than $12 billion in transactions, helping independent businesses grow faster and smarter. Our culture is built on five core values that inform everything we do. We encourage collaboration, feedback, ownership, and have a growth mindset. We know experience comes in many forms, some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply. About the role: Reporting to the Director of Finance, we are looking for a Finance Manager to lead modeling and forecasting, financial planning, and strategic analysis. You will help drive company-wide initiatives and optimize business decisions by delivering insightful metrics, forecasts, and operational finance support. This is a unique opportunity to join a lean, high-performing Finance team that plays a key role in making recommendations that inform both short and long term decisions, determining the trajectory of the company. We operate on a hybrid schedule, which necessitates working out of our San Francisco office location 3 days a week. Here are some things you'll be working on: * Own the company's three-statement financial model and develop both short-term and long-range forecasts * Gain a deep understanding of our key operational metrics and conduct complex cohort modeling and unit economics analysis * Lead management and investor reporting, including KPIs and actuals vs plan in order to deliver monthly and quarterly performance analyses for our Leadership team and Board of Directors * Play an integral role in the semi-annual planning process and collaborate with department leads to build and track operational budgets * Interpret and present key findings directly to senior leadership across multiple functions * Build metrics-driven financial models to assess new business opportunities * Partner closely with cross-functional teams to provide value-added business insight and decision support Here's what you'll need: If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team! * 5-8 years of finance experience with a mix of startup and investment banking (or similar work experience) * Exceptional modeling skills including experience building metrics-driven revenue forecasts and integrated three-statement financial models * Innate curiosity and analytical skills with an ability to think critically about key drivers * Ability to collaborate and communicate effectively with cross-functional partners * Comfortable operating in an unstructured and fast-paced environment * Solid foundation in financial accounting and management reporting * Bachelor's degree is required, an MBA is a plus * Experience in SaaS and/or payments is a plus The good stuff: * Mission-driven: You'll be joining more than just another startup. Our members' success is at the heart of everything we do. * Impact: We move quickly and encourage every employee to push the envelope. Our best ideas come from out-of-the-box thinking and innovation; be ready to fail fast and often! * Compensation: We offer a competitive salary and meaningful equity grants. * Base pay is $140k-$160k, depending on experience and skills. * Benefits & perks: From wellness programs to exceptional family leave policies, the health and happiness of our employees are foremost. Our core values: * People come first: We prioritize people as we explore opportunities and work through challenges. * Raise the bar: We push for greatness-for ourselves, each other, and our members. * Own it: Trust and ownership let us make decisions with confidence. * We love what we do: We bring passion to our work and love what we create for our members. * Keep it real: Authenticity, respect, and transparency are at our core. The opportunity at HoneyBook is huge. Our primary customers today are creative businesses that generate $150B in revenue per year in the US. Founded in 2013, HoneyBook is based in San Francisco and Tel Aviv, has raised $498M, and is funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures, and 01 Advisors. Follow us on Medium, BuiltIn and Instagram to catch the latest stories about HoneyBook.
    $140k-160k yearly 17d ago
  • Product Designer

    Nimble Rx 4.4company rating

    Redwood City, CA Job

    Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. Our culture: We operate with context and autonomy, shared trust and no ego. We enjoy being 'in this together' to collaborate on the challenges of a rapidly scaling business, daily living out our company values of High Ownership, Burning Curiosity, and Bias for Action. As a Product Designer at Nimble (****************** you will contribute to our efforts to deliver effective tools, services, and technology to our customers to improve access to healthcare. You thrive working autonomously and collaboratively with colleagues and customers, who want to serve pharmacies and patients in their healthcare journey. We are a culture of collaborators and learners, and we are building a design culture focused on service, simplicity, and iteration. Your impact would serve thousands of pharmacies and millions of patients. You will: * Craft end-to-end user experiences for all customer segments: patients, pharmacies, and life science companies * Collaborate with a diverse set of teams to simplify complex problems, iterate on user-centric solutions, and to improve customer experiences by focusing on service design * Collaborate and participate in user research to carry out informed design concepts and ideas * Take an active and involved role in the definition of our product strategy for both new and existing functionality What you bring: * 2+ years of experience creating compelling user experience designs * Experience designing for both consumer products, and business products is highly desirable * Excellent perceptual and communication skills; adept storyteller with influencing abilities * Experience with design, human-computer interaction, or related field What's in it for you: * Compassionate and driven colleagues in a fun environment where success is celebrated * Accelerated career growth in a fast-growing company * Direct access to executives and a transparent company culture * Rare opportunity to change an industry and lives of millions * We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do * Medical / Dental / Vision / 401K package that fits your needs * Generous Vacation Policy - work hard and take time when you need it * 11 Paid Holidays $130,000 - $185,000 a year At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.
    $130k-185k yearly 60d+ ago
  • Strategic Partnerships Manager

    Nimble Rx 4.4company rating

    Redwood City, CA Job

    Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. Nimble is looking for a Strategic Partnerships Manager to manage and build partnerships with pharmaceutical clients and other ecosystem partners. The ideal candidate has 3-5+ years of experience in a consulting, business development, or strategic partnerships role, and will succeed on a driven, fast-paced startup team. This person will work closely with our CEO and leadership team, and will play a meaningful role as Nimble expands its footprint to achieve our next stage of growth. As a Strategic Partnerships Manager, you will: * Manage existing partner relationships with pharmaceutical companies * Analyze, develop and execute business development goals and action plans * Research and identify opportunities to introduce Nimble and its mission to new potential partners * Identify opportunities to introduce Nimble and its mission to new potential clients and to propose business deals and partnerships * Develop quotes and proposals for partners * Use exceptional negotiation skills to close high-stakes deals * Drive analyses on business development opportunities and important strategic decisions * QA and communicate reports on partnership program results What you bring: * 2-3+ years of experience in investment banking or strategy consulting plus 1-2+ years at a startup or pharmaceutical company * Exceptional Excel and PowerPoint skills * Bachelor's degree, MBA optional * Excellent communication and organizational skills * Proactive attitude and ability to pivot with shifting priorities * You balance attention to detail with swift execution - we need to do things quickly, and we need to do them well * You are an explorer - having the ability to self-serve, investigate and get the data we require will make you much more effective in this role * Experience utilizing SQL is a plus What's in it for you: * Compassionate and driven colleagues in a fun environment where success is celebrated * Rare opportunity to change an industry and lives of millions * We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do * Medical / Dental / Vision / 401K package that fits your needs * Generous Vacation Policy - work hard and take time when you need it * 11 Paid Holidays * Work out of our HQ in beautiful downtown Redwood City $130,000 - $180,000 a year At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.
    $130k-180k yearly 54d ago
  • Senior Product Marketing Manager

    Nimblerx 4.4company rating

    Redwood City, CA Job

    Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. We're looking for an experienced Product Marketer. A driver; with a strong owner's mindset and demonstrated ability in driving product launches, go-to-market strategies, sales-enablement and product growth via direct and partnership channels. A story-teller; who is able to tell authentic and relatable stories. And an operator; who is adept at building and maintaining lasting relationships and working cross-functionally across product, sales, success, marketing, and other teams to drive meaningful growth. Your mandate: - Launch new products and features to three Nimble verticals - Run integrated GTM motions to grow product adoption, working collaboratively across all internal teams - Help customers be successful with effective enablement - Enable sales to be successful with relevant content and materials This is a highly cross-functional role. You will work closely with partners across product, marketing, sales, customer success, and research. You will:Deeply understand the personas for the outbound sales use cases Bring new products and features to market with integrated GTM motions Drive awareness, acquisition, and activation of product functionality What you bring:6+ years of experience in Product Marketing or related roles, ideally within health tech4+ years of experience at a high-growth B2B SaaS company Experience with sales personas and/or lead generation, sales engagement is a huge plus Experience partnering closely with product and influencing the product roadmap Experience conducting research - fielding surveys, conducting interviews, and performing light data analysis to inform strategic decisions Experience launching complex products with effective GTM campaigns that resonate with customers Excellent storytelling, communication, and presentation skills Strong cross-functional collaboration - great at working across many teams Bias toward action, strong ability to get things done and move things forward What's in it for you:Compassionate and driven colleagues in a fun environment where success is celebrated Accelerated career growth in a fast-growing company Direct access to executives and a transparent company culture Rare opportunity to change an industry and lives of millions We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do Medical / Dental / Vision / 401K package that fits your needs Generous Vacation Policy - work hard and take time when you need it11 Paid HolidaysWork out of our HQ in beautiful downtown Redwood City $140,000 - $150,000 a year At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.
    $140k-150k yearly 26d ago
  • Sales Development Representative

    Nimble Rx 4.4company rating

    Irvine, CA Job

    Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today's most exciting challenges head-on and grow incredibly quickly. Nimble is looking for a motivated and ambitious Sales Development Representative from the Tech / Healthcare space to join our growing Sales team. As a SDR, you will be the first point of contact for potential pharmacy partners and play a crucial role in driving our sales pipeline. In this role, you will be responsible for scheduling appointments for our Account Executives to demo our product for local and regional pharmacy groups. The ideal candidate is a self starter, able to adapt quickly, and a team player with a passion for making an impact and building a career in a SaaS sales role! You will: * Drive strategic outreach (cold calling, email campaigns, etc.) to large pharmacy groups to determine decision makers within target pharmacies * Employ effective selling techniques including: research, building rapport, productive questions, issue identification * Build relationships with Pharmacy Owners / Decision Makers to establish trust and confidence in Nimble's exciting tech-driven product * Schedule product demos for Account Executives and ensure that prospects are prepared and engaged for the next steps in the sales process * Work closely with the sales and marketing teams to align messaging, strategies, and goals for optimal outreach * Maintain accurate records of prospect interactions, track progress, and update lead statuses in our CRM (Customer Relationship Management) system, Salesforce What you bring: * 1+ years of Tech Sales experience * Experience in the Technology / Healthcare space * A passion for working directly with customers and making an impact * Positive attitude and ability to work in a fast-paced, constantly evolving environment * Excellent verbal and written communication skills * Bachelor's degree What's in it for you: * Compassionate and driven colleagues in a fun environment where success is celebrated * Accelerated career growth in a fast-growing company * Coaching from experienced sales leaders * Direct access to executives and a transparent company culture * Rare opportunity to change an industry and lives of millions * We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do * Medical / Dental / Vision / 401K package that fits your needs * Generous Vacation Policy - work hard and take time when you need it * 11 Paid Holidays * Work in a beautiful new office near the Irvine Spectrum Center $42,000 - $42,000 a year Base plus uncapped commission At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.
    $42k-42k yearly 60d+ ago

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