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Scheduler jobs at HonorHealth - 329 jobs

  • Patient Access Clinic Scheduler

    Wickenburg Community Hospital 4.0company rating

    Wickenburg, AZ jobs

    AZ
    $26k-36k yearly est. Auto-Apply 31d ago
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  • Patient Concierge Scheduler

    Simonmed Imaging 4.5company rating

    Tucson, AZ jobs

    Join the fastest growing outpatient radiology practice in the Nation- SimonMed Imaging! Our commitment to excellence and improving patient care paired with the best-in-class technology allows us to be an industry leader in the constantly evolving health care environment. Secure your spot now and take advantage of a unique career opportunity to advance your skills while working alongside a dedicated team of board-certified subspecialty radiologists. We can't wait to meet you!Essential Functions Under the direct supervision of the Physician Support Manager Demonstrates competency in the performance of job-related skills appropriate to his/her customer populations and departmental services. Schedules/re-schedules patient appointments at the appropriate facility and fulfills customer needs to ensure customer satisfaction. Maintains designated account folder following departmental expectations. Communicates regularly with assigned referring offices and appropriate sales representatives. Ensures patients have been cleared for specific diagnostic tests. Collect and enter patient demographic and insurance information as needed. Has knowledge of commonly used concepts, practices, and procedures. Basic computer skills required. Has knowledge of insurance plans. Relies on instructions and pre-established guidelines to perform the functions of the job. Other duties as assigned by Manager. Demonstrates competency in the performance of job-related skills appropriate to his/her customer populations and departmental services while providing excellent customer service. Utilizes and operates equipment and mechanical devices which provide for a functional, effective, and safe environment. Adheres to policies, procedures, guidelines relative to departmental operations. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time or without notice. Benefits Your health, happiness and future matters! At SimonMed Imaging, we offer medical, vision and dental insurance, 401(k) eligibility, paid holidays plus PTO, Sick Time, opportunity for growth, and much more! Minimum Qualifications Requires a high school diploma and 2 years of experience in the field or in a related area. Physical Demands This position may require duties including lifting and carrying up to 40 pounds, sitting for prolonged periods of time, with frequent standing and walking. Dress Attire Business Casual or scrubs dependent on department We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Employment is contingent upon successful completion of drug and background screening. Some positions will require a favorable driving record.
    $34k-52k yearly est. Auto-Apply 58d ago
  • Patient Concierge Scheduler

    Simonmed Imaging 4.5company rating

    Tucson, AZ jobs

    Join the fastest growing outpatient radiology practice in the Nation- SimonMed Imaging! Our commitment to excellence and improving patient care paired with the best-in-class technology allows us to be an industry leader in the constantly evolving health care environment. Secure your spot now and take advantage of a unique career opportunity to advance your skills while working alongside a dedicated team of board-certified subspecialty radiologists. We can't wait to meet you!Essential Functions Under the direct supervision of the Physician Support Manager Demonstrates competency in the performance of job-related skills appropriate to his/her customer populations and departmental services. Schedules/re-schedules patient appointments at the appropriate facility and fulfills customer needs to ensure customer satisfaction. Maintains designated account folder following departmental expectations. Communicates regularly with assigned referring offices and appropriate sales representatives. Ensures patients have been cleared for specific diagnostic tests. Collect and enter patient demographic and insurance information as needed. Has knowledge of commonly used concepts, practices, and procedures. Basic computer skills required. Has knowledge of insurance plans. Relies on instructions and pre-established guidelines to perform the functions of the job. Other duties as assigned by Manager. Demonstrates competency in the performance of job-related skills appropriate to his/her customer populations and departmental services while providing excellent customer service. Utilizes and operates equipment and mechanical devices which provide for a functional, effective, and safe environment. Adheres to policies, procedures, guidelines relative to departmental operations. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time or without notice. Benefits Your health, happiness and future matters! At SimonMed Imaging, we offer medical, vision and dental insurance, 401(k) eligibility, paid holidays plus PTO, Sick Time, opportunity for growth, and much more! Minimum Qualifications Requires a high school diploma and 2 years of experience in the field or in a related area. Physical Demands This position may require duties including lifting and carrying up to 40 pounds, sitting for prolonged periods of time, with frequent standing and walking. Dress Attire Business Casual or scrubs dependent on department We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Employment is contingent upon successful completion of drug and background screening. Some positions will require a favorable driving record. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $34k-52k yearly est. 28d ago
  • Medical Registration Specialist

    Southwest Medical Imaging 4.3company rating

    Gilbert, AZ jobs

    Job Title Medical Registration Specialist Department Medical Registration Reports to Site Manager Status Full Time/Non Exempt The Medical Registration Specialist is responsible for greeting and assisting patients and visitors while delivering world-class customer service in a positive work environment. Key duties include verifying appointments and updating patient records, coordinating with billing and scheduling departments for insurance verification, and collecting co-pays, deductibles, and outstanding balances. The role also involves handling scheduling, phone inquiries, payments, and medical record requests, as well as operating computer systems to maintain accurate patient files. Candidates must meet productivity, accuracy, and collection benchmarks, be flexible to work various shifts and locations, and perform other assigned duties. Strong telephone etiquette, multitasking ability, attention to detail, and knowledge of insurance plans are essential. The specialist must consistently demonstrate professionalism, reliability, and adherence to core values of respect, integrity, compassion, and excellence, while maintaining confidentiality and effective communication across departments. Medical Registration Specialist Availability Requirements Part time opportunity, candidates must be available to work Saturdays only and be willing to travel to assigned locations within a reasonable commuting distance. Medical Registration Specialist Detailed Responsibilities Greets and directs patients and visitors. Demonstrates a commitment to “World Class Customer Service” and promotes a positive work environment. Verifies patient's appointments and time upon registration. Verifies patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's records. Works closely with billing and scheduling departments for patient insurance verification. Collect co-pays, deductibles and inquire on previous balances. Assists with other medical office needs, including scheduling, telephone inquiries and taking payments. Operates a personal computer and appropriate software packages or its equivalent. Assist in requests for medical records. Meet productivity, quality/accuracy and collections benchmarks. Flexible to work at multiple locations and different shifts. Performs other related duties as assigned or requested. Medical Registration Specialist Specific Job Knowledge, Skill, and Ability Excellent telephone skills and etiquette. Ability to answer phone calls from patients, referring physicians and staff. Use computer system to verify and update patient demographics. Scan materials or copy records to maintain patient files. Ability to comply strictly with our core values (respect, integrity, compassion and excellence) with patients, fellow employees, physicians and vendors. Communicate effectively with all departments about patient needs Assist coworkers with all registration tasks and patient needs/requests. Maintain a working knowledge of all insurance plans. Which includes collection of co-pay and allowable from patient. Demonstrates a pleasant disposition, positive attitude, and possess the ability to maintain a cordial and professional approach during periods of stress. Must be able to multitask in a very busy environment while maintaining attention to detail. Is consistently at work and on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments. Maintains confidentiality Among the many benefits of a career with Southwest Medical Imaging, are the following: Medical, Dental & Vision Coverage Potential for remote work after training Health Savings Accounts (HSA-available if enrolled in a high deductible plan) Flexible Spending Accounts (FSA) Dependent Care Reimbursement Accounts (DCRA) Employee Assistance Program (EAP available if enrolled in Health plan) 401(k) retirement plan Paid Time Off (PTO) Company Paid Basic Life & AD&D Insurance Voluntary Life Insurance Voluntary Short Disability Company Paid Long-Term Disability Pet Discount Program 6 paid Company Holidays Floating Holiday, Jury Duty & Bereavement Leave Tuition Reimbursement Competitive Salary Leadership Mentoring Opportunities Requirements Qualifications High School Diploma or Equivalent Strong customer service and interpersonal skills 1+ year of experience working in healthcare (i.e. patient admitting,/registration, patient accounting, medical records, physician's office) or completion of a medical billing or medical assistant trade school certificate or 2+ years experience working in customer service within a non-healthcare industry Basic computer Skills Physical Requirements While performing the duties of this job, the employee is frequently required to sit and regularly required to stand and walk. Use hands to finger, handle, or feel; reach, push, pull with hands and arms, talk and hear. The employee may occasionally lift and/or move up to 25lbs. Specific vision abilities required by this job include close vision, color vision, ability to adjust focus.
    $24k-29k yearly est. 60d+ ago
  • MEDICAL REGISTRATION SPECIALIST

    Southwest Medical Imaging 4.3company rating

    Gilbert, AZ jobs

    Job DescriptionDescription: Job Title Medical Registration Specialist Department Medical Registration Reports to Site Manager Status Full Time/Non Exempt The Medical Registration Specialist is responsible for greeting and assisting patients and visitors while delivering world-class customer service in a positive work environment. Key duties include verifying appointments and updating patient records, coordinating with billing and scheduling departments for insurance verification, and collecting co-pays, deductibles, and outstanding balances. The role also involves handling scheduling, phone inquiries, payments, and medical record requests, as well as operating computer systems to maintain accurate patient files. Candidates must meet productivity, accuracy, and collection benchmarks, be flexible to work various shifts and locations, and perform other assigned duties. Strong telephone etiquette, multitasking ability, attention to detail, and knowledge of insurance plans are essential. The specialist must consistently demonstrate professionalism, reliability, and adherence to core values of respect, integrity, compassion, and excellence, while maintaining confidentiality and effective communication across departments. Medical Registration Specialist Availability Requirements Part time opportunity, candidates must be available to work Saturdays only and be willing to travel to assigned locations within a reasonable commuting distance. Medical Registration Specialist Detailed Responsibilities Greets and directs patients and visitors. Demonstrates a commitment to “World Class Customer Service” and promotes a positive work environment. Verifies patient's appointments and time upon registration. Verifies patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's records. Works closely with billing and scheduling departments for patient insurance verification. Collect co-pays, deductibles and inquire on previous balances. Assists with other medical office needs, including scheduling, telephone inquiries and taking payments. Operates a personal computer and appropriate software packages or its equivalent. Assist in requests for medical records. Meet productivity, quality/accuracy and collections benchmarks. Flexible to work at multiple locations and different shifts. Performs other related duties as assigned or requested. Medical Registration Specialist Specific Job Knowledge, Skill, and Ability Excellent telephone skills and etiquette. Ability to answer phone calls from patients, referring physicians and staff. Use computer system to verify and update patient demographics. Scan materials or copy records to maintain patient files. Ability to comply strictly with our core values (respect, integrity, compassion and excellence) with patients, fellow employees, physicians and vendors. Communicate effectively with all departments about patient needs Assist coworkers with all registration tasks and patient needs/requests. Maintain a working knowledge of all insurance plans. Which includes collection of co-pay and allowable from patient. Demonstrates a pleasant disposition, positive attitude, and possess the ability to maintain a cordial and professional approach during periods of stress. Must be able to multitask in a very busy environment while maintaining attention to detail. Is consistently at work and on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments. Maintains confidentiality Among the many benefits of a career with Southwest Medical Imaging, are the following: Medical, Dental & Vision Coverage Potential for remote work after training Health Savings Accounts (HSA-available if enrolled in a high deductible plan) Flexible Spending Accounts (FSA) Dependent Care Reimbursement Accounts (DCRA) Employee Assistance Program (EAP available if enrolled in Health plan) 401(k) retirement plan Paid Time Off (PTO) Company Paid Basic Life & AD&D Insurance Voluntary Life Insurance Voluntary Short Disability Company Paid Long-Term Disability Pet Discount Program 6 paid Company Holidays Floating Holiday, Jury Duty & Bereavement Leave Tuition Reimbursement Competitive Salary Leadership Mentoring Opportunities Requirements: Qualifications High School Diploma or Equivalent Strong customer service and interpersonal skills 1+ year of experience working in healthcare (i.e. patient admitting,/registration, patient accounting, medical records, physician's office) or completion of a medical billing or medical assistant trade school certificate or 2+ years experience working in customer service within a non-healthcare industry Basic computer Skills Physical Requirements While performing the duties of this job, the employee is frequently required to sit and regularly required to stand and walk. Use hands to finger, handle, or feel; reach, push, pull with hands and arms, talk and hear. The employee may occasionally lift and/or move up to 25lbs. Specific vision abilities required by this job include close vision, color vision, ability to adjust focus.
    $24k-29k yearly est. 17d ago
  • Patient Scheduler

    Radiology 4.3company rating

    Tucson, AZ jobs

    Do you have Call Center or Medical Scheduling experience? Do you like Monthly performance incentives? Do you enjoy helping people? We have a position for you with our Patient Scheduling team and offer a new starting wage ($16 minimum with increases based on experience and skills) We offer a work from home opportunity after successful completion of in-person training (usually 60 days) in Tucson AZ and demonstrated performance. Radiology Ltd. - a 500-employee medical imaging organization located in Tucson AZ seeks Full Time Patient Schedulers to join our growing team. Hours are Monday, Tuesday, Thursday, Friday 8:30 AM - 6:30 PM and Saturday 9:00 AM - 1:00 PM. Our call center is on the East Side of Tucson. Training is not remote. This full-time position provides patients with their first impression of our service oriented company. As a key component of a successful organization, and we are looking for individuals that can thrive in a fast-paced collaborative environment with the following qualities: Focused and open to applying new information Adaptable to change and receiving performance feedback Excellent telephone etiquette and communication skills Ability to show empathy and compassion for our patients Prior call center experience and medical terminology are helpful, but not required Bilingual (English/Spanish) is helpful, but not required Responsibilities: Accept inbound and make outbound calls at a dedicated workstation for an 8-hour shift Adhere to a set work schedule Meet established metrics for quality and productivity What's in it for you? We offer full benefits including medical, free dental, vision, life insurances, 401(k), paid time off, short- & long-term disability, telemed services as well as other work site benefits! We have employee events throughout the year for all staff including an annual family picnic, group hikes, walks and community service events. Annual bonuses and merit increases are part of our compensation package. Qualifications Additional Advantages: Monthly bonus program based on performance Promotional opportunities available after 6 months Paid Time off and paid sick leave after 90 days Opportunity to excel in a positive supportive environment Requirements High School or GED required at the time of hiring Must be able to pass a General Skills Assessment test Must be computer literate, dual screen experience helpful Must pass background check and drug screen About our Company: This entry level position has room to grow with our company. We have educational scholarships that are available for careers in medical imaging. If you are looking to make a difference and leverage your abilities - you belong at our company. As a partner company of Lumexa Imaging we are the premier provider of diagnostic and interventional radiology services in Southern Arizona since 1933. Our company's subspecialized, fellowship-trained experts in body imaging, breast imaging, interventional radiology, molecular imaging, musculoskeletal imaging, neuroradiology, and pediatric radiology utilize advanced technology to deliver high-quality expedient interpretations. Our radiologists are leaders in the medical community, participating and serving in leadership roles in local hospitals and regional medical societies. Apply now and join our team. Radiology Ltd. has been named one of the “Top 25 Connected Healthcare Facilities” in the nation by Health Imaging and IT. Our innovative web portals allow providers and patients to securely order exams and access reports and images.
    $16 hourly 11d ago
  • Scheduler (46048)

    Platinum Dermatology Partners 3.8company rating

    Phoenix, AZ jobs

    Responsibilities/Duties/Functions/Tasks: Assist with high call volume Maintain physicians schedules scheduling office visits and procedures (may be done via phone or face-to-face) View patient visit notes, identifying problems & diagnosis listed and physician orders Assist in patient registration and financial transactions May schedule radiology/lab May include recall scheduling Perform other duties as assigned Qualifications Qualifications Minimum two-three years of experience in a doctors office. Prior scheduling experience preferred. Dermatology experience is required. Prior experience with Mohs is not required, but STRONGLY preferred. Excellent written and verbal communication skills Excellent customer service skills are required Experience working in a medical office Ability to multi-task and work in fast-paced environment. Detail-oriented Basic understanding of healthcare plans Be able to read and understand medical benefits. Bilingual is a plus. Valid Driver's License Please note, any offer of employment is contingent on the successful completion of pre-employment background checks. No phone calls or agencies, please.
    $34k-64k yearly est. 11d ago
  • Scheduler (46952)

    Platinum Dermatology Partners 3.8company rating

    Phoenix, AZ jobs

    Who We Are: Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetics, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology. Company Conformance Statements: In the performance of their respective tasks and duties all employees are expected to conform to the following: Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees, customers and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Responsibilities/Duties/Functions/Tasks: Assist with high call volume Maintain physicians schedules scheduling office visits and procedures (may be done via phone or face-to-face) View patient visit notes, identifying problems & diagnosis listed and physician orders Assist in patient registration and financial transactions May schedule radiology/lab May include recall scheduling Perform other duties as assigned Qualifications Education: High school diploma or GED equivalent. Qualifications Minimum two-three years of experience in a medical office. Prior medical scheduling experience is required. Dermatology experience is preferred. Prior experience with Mohs is not required, but STRONGLY preferred. Excellent written and verbal communication skills. Excellent customer service skills are required. Excellent phone skills is required. Ability to multi-task and work in fast-paced environment. Detail-oriented. Basic understanding of healthcare plans. Be able to read and understand medical benefits. Bilingual is a plus. Valid Driver's License Our competitive benefits package includes the following: Medical, Dental, and Vision insurance Short-term/Long-term disability Life and other voluntary plans 401(k) plan Employee Referral Program Paid Time-Off Company-Paid Holidays Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc. Physical Requirements: Must possess manual dexterity to operate office machines including computers and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals. Equal Employment Opportunity: Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws. Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy. Please note, any offer of employment is contingent on the successful completion of pre-employment background checks. No phone calls or agencies, please.
    $34k-64k yearly est. 11d ago
  • PT Test Scheduler

    Healthcare Outcomes Performance Company 4.2company rating

    Phoenix, AZ jobs

    ESSENTIAL FUNCTIONS Schedules tests for the patient within the practice management program or at outside facilities based on insurance, patient preference, physician preference, and or location. Gathers pertinent information from insurance carriers, physicians, and patient charts to make certain of appropriate matching to contracted service providers. Call patients to schedule tests within the required time as designated by policies and procedures. Provides ongoing follow-up until successful execution of referral. Responds to patient questions and complaints as required resolving problems and maintaining high patient satisfaction levels. Communicates clinical instructions needed for appointments/procedures. Input required data to GE practice management to include administrative comments and coded notes. Accurately updates patient information in the practice management system and EMR as well as any changes or additions to the schedule and performs all required documentation of work completed. Effectively understands and proactively manages and schedules providers with front office personnel. Schedule appointments in the timeframe that allows for appropriate follow-up and execution of authorization as designated by policies and procedures. EDUCATION High school diploma/GED or equivalent working knowledge preferred. EXPERIENCE 0-2 years of test scheduling experience or related experience. Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers. REQUIREMENTS Able to complete and manage per department metrics. Ensure 100% of required certifications and authorizations have been obtained. KNOWLEDGE Knowledge of insurance plans. Knowledge of computer systems. Knowledge of grammar, spelling, and punctuation to type patient information. SKILLS Skill in customer service and an understanding of The code of conduct and culture. Skill in communicating effectively with physicians, clinical staff, hospital staff, and the public. Skill in establishing good working relationships with both internal and external customers. ABILITIES Ability to maintain patient confidentiality. Ability to communicate with upset and frustrated patients. Ability to obtain patient history and medical history. Ability to work on multiple projects and prioritize tasks. Ability to meet time-sensitive goals. ENVIRONMENTAL WORKING CONDITIONS Normal office environment. PHYSICAL/MENTAL DEMANDS Requires sitting and standing associated with a normal office environment. Some bending and stretching are required. Manual dexterity using a computer keyboard, phone, and scanner.
    $35k-59k yearly est. 40d ago
  • Oncology Scheduling Specialist

    Banner Health 4.4company rating

    Tucson, AZ jobs

    Primary City/State: Tucson, Arizona Department Name: C/P-OG Hemonc-Clinic Work Shift: Day Job Category: Administrative Services You have a place in the health care industry. There's more to health care than IV bags and trauma rooms. We support all staff members as they find the path that is right for them. If you're looking to leverage your abilities - you belong at Banner Health. Apply today. As a Oncology Scheduling Specialist, you will be responsible for scheduling across the campus for physicians, medical facilities, and specialized medical practices by coordinating all aspects of scheduling including, but not limited to, appointments for physicians across the campus, surgical procedures, diagnostic tests, pain management, and other specialized tests and treatment as directed by physicians to ensure an exceptional customer experience at each point of service. Using a broad understanding of customer engagement strategies, clinical procedures, and company facilities, this position provides accurate and timely information to create an integrated, multidisciplinary schedule and an experience that is easy, empathetic, and differentiated in the oncology marketplace. This is a mobile role with extended walking. It is a perfect position for someone who loves to be on their feet and moving around throughout the day! Clinic: Oncology Clinical Team Location: 1891 N Orange Grove Building 1, Tucson AZ Possibly float to 3838 N Campbell Ave location on occasion Hours: Monday through Friday 7:30 - 4:30 PM University Medical Center Tucson PBCs Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting ground breaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program. POSITION SUMMARY This position is responsible for scheduling across the campus for physicians, medical facilities, and specialized medical practices by coordinating all aspects of scheduling including, but not limited to, appointments for physicians across the campus, surgical procedures, diagnostic tests, pain management, and other specialized tests and treatment as directed by physicians to ensure an exceptional customer experience at each point of service. Using a broad understanding of customer engagement strategies, clinical procedures, and company facilities, this position provides accurate and timely information to create an integrated, multidisciplinary schedule and an experience that is easy, empathetic, and differentiated in the oncology marketplace. CORE FUNCTIONS 1. Schedules medical appointments through coordination of patients, providers, facility resources, ancillary staff, records, referrals, authorizations, and payers. Receives and initiates calls to/from patients, providers, provider offices and facilities, while following all established scheduling procedures and protocols to ensure patients receive the care they need, when and where they need it. 2. Receives physician's orders and effectively schedules and reschedules appointments, tests, and/or procedures leveraging various electronic medical record/scheduling software systems according to protocols established by clinical staff and scheduling standards. Identifies alternative scheduled solutions in the event the patient's preference is not available, while adhering to procedures and protocols and ensuring patient safety. 3. Provides patients with information, pre and post-test instruction, provides location of appointment and directions. The position answers questions as necessary within guidelines and protocols. Refers questions to clinical staff as appropriate. 4. Effectively communicates and builds impactful relationships through written, digital, and verbal channels with patients, facilities, providers, and clinical colleagues to ensure an easy, empathetic, solution-oriented patient experience, included but not limited to, phone, chat, email, electronic medical record messaging, and other digital channels. Anticipates patient and provider needs and responds accordingly. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. The position requires skills normally gained with two years of scheduling experience in a physician's office or hospital. Medical terminology may be required for some assignments. Must possess excellent communication, organizational and problem-solving skills. Must be proficient with commonly used office software and have the ability to use software typically used for medical practice management and scheduling. PREFERRED QUALIFICATIONS Knowledge of ICD-9, CPT, and HCPCS coding is strongly preferred. Sound working knowledge of various types of insurance plans and/or worker's compensation preferred. Bi-lingual in Spanish may be preferred for some assignments. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy
    $31k-35k yearly est. Auto-Apply 1d ago
  • Phone Scheduler OBGYN

    Women's Health Arizona 4.5company rating

    Chandler, AZ jobs

    Full-time Description New Horizons Women's Care (NHWC) is a local women's health care provider committed to providing quality medical services, including family planning; pregnancy, delivery and postpartum care; well-woman health maintenance; gynecological surgery; menopause-related care and other obstetrical and gynecological services. At New Horizons Women's Care, we not only deliver healthy babies, we provide service on a more personal level. Our physicians have combined expert care with a level of compassion that can only come through an unwavering dedication to women's health. Click here to learn more about NHWC: ********************** We're looking for you! Full Time openings for dedicated individuals desiring a long term professional relationship in a company that strives to provide appreciation of and harmony among our Employee Team Members serving patients in the East Valley, Phoenix area. This position could be the one you've been looking for if: You love Women's Health and providing excellent patient care You enjoy utilizing your customer service skills to help people You are a team player - team effort gives patients a better satisfying experience You are looking for others that are dedicated to long term employment In addition to taking outstanding care of our patients, our Phone Scheduler will: Answer inbound calls from patients with focus on customer service and patient care Interact with patients, staff, hospital personnel, and other professionals for the purpose of registering and scheduling patients. Scheduling appointments and documenting pertinent information Registers new patients in the electronic medical record, Athena, prior to scheduling the appointment that includes demographic and insurance information. JOB DUTIES & RESPONSIBILITIES: Handle inbound calls/text messages from patients Triage incoming calls Schedule appointments Direct urgent matters to RN Provide directions to clinic Verify and update patient demographics into EMR system Maintains accurate and timely patient information in EHR (Athena) database. Answers telephones and transfers caller to appropriate staff member. Confirm patient appointments. Schedule new patients and follow up appointments and obtains authorization as necessary. Scans all appropriate paperwork into EMR including outside records, Other duties and assignments as necessary. Waiting period may apply Only full-time employees eligible COVID-19 Precaution(s): Personal protective equipment provided or required Sanitizing, disinfecting, or cleaning procedures in place Benefits: 401(k) Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Education: High school or equivalent (Preferred) Experience: OBGYN: 1 year (Preferred) Customer service: 1 year (Preferred) Work Location: In person Requirements PERFORMANCE REQUIREMENTS Excellent oral, written & telephone communication, along with tact, diplomacy, and a strong customer service orientation Reports to work regularly without undue tardiness Maintains positive attitude and demonstrates the utmost in professionalism at all times Dresses appropriately and professionally Works independently, without direct supervision Completes work accurately and in a timely manner Prioritizes work activities and accepts multiple job duties Maintains effective working relationships with physicians, administration and other staff members EDUCATION & EXPERIENCE Bilingual a plus. Prior experience in a OBGYN medical office setting is highly preferred. Experience with Athena Electronic Health Record (EHR) is preferred. Knowledge of medical terminology desirable, but not mandatory. Benefit Conditions: Salary Description $16.00-18.50 per hour depending on experience
    $16-18.5 hourly 60d+ ago
  • Phone Scheduler OBGYN

    Women's Health Arizona 4.5company rating

    Chandler, AZ jobs

    Job DescriptionDescription: New Horizons Women's Care (NHWC) is a local women's health care provider committed to providing quality medical services, including family planning; pregnancy, delivery and postpartum care; well-woman health maintenance; gynecological surgery; menopause-related care and other obstetrical and gynecological services. At New Horizons Women's Care, we not only deliver healthy babies, we provide service on a more personal level. Our physicians have combined expert care with a level of compassion that can only come through an unwavering dedication to women's health. Click here to learn more about NHWC: ********************** We're looking for you! Full Time openings for dedicated individuals desiring a long term professional relationship in a company that strives to provide appreciation of and harmony among our Employee Team Members serving patients in the East Valley, Phoenix area. This position could be the one you've been looking for if: You love Women's Health and providing excellent patient care You enjoy utilizing your customer service skills to help people You are a team player - team effort gives patients a better satisfying experience You are looking for others that are dedicated to long term employment In addition to taking outstanding care of our patients, our Phone Scheduler will: Answer inbound calls from patients with focus on customer service and patient care Interact with patients, staff, hospital personnel, and other professionals for the purpose of registering and scheduling patients. Scheduling appointments and documenting pertinent information Registers new patients in the electronic medical record, Athena, prior to scheduling the appointment that includes demographic and insurance information. JOB DUTIES & RESPONSIBILITIES: Handle inbound calls/text messages from patients Triage incoming calls Schedule appointments Direct urgent matters to RN Provide directions to clinic Verify and update patient demographics into EMR system Maintains accurate and timely patient information in EHR (Athena) database. Answers telephones and transfers caller to appropriate staff member. Confirm patient appointments. Schedule new patients and follow up appointments and obtains authorization as necessary. Scans all appropriate paperwork into EMR including outside records, Other duties and assignments as necessary. Waiting period may apply Only full-time employees eligible COVID-19 Precaution(s): Personal protective equipment provided or required Sanitizing, disinfecting, or cleaning procedures in place Benefits: 401(k) Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Education: High school or equivalent (Preferred) Experience: OBGYN: 1 year (Preferred) Customer service: 1 year (Preferred) Work Location: In person Requirements: PERFORMANCE REQUIREMENTS Excellent oral, written & telephone communication, along with tact, diplomacy, and a strong customer service orientation Reports to work regularly without undue tardiness Maintains positive attitude and demonstrates the utmost in professionalism at all times Dresses appropriately and professionally Works independently, without direct supervision Completes work accurately and in a timely manner Prioritizes work activities and accepts multiple job duties Maintains effective working relationships with physicians, administration and other staff members EDUCATION & EXPERIENCE Bilingual a plus. Prior experience in a OBGYN medical office setting is highly preferred. Experience with Athena Electronic Health Record (EHR) is preferred. Knowledge of medical terminology desirable, but not mandatory. Benefit Conditions:
    $29k-35k yearly est. 4d ago
  • Medical Appointment Scheduler

    Smarthealth 3.7company rating

    Phoenix, AZ jobs

    As an Appointment Scheduler in our dermatology office, your primary responsibility will be to schedule appointments efficiently and accurately for patients seeking dermatological care. You will work closely with providers, staff, and patients to ensure smooth scheduling operations and exceptional patient service. Schedule: Monday through Friday (Onsite) What You'll Do: - Answer incoming calls - Schedule appointments for patients, including initial consultations, follow-up visits, and procedures, using the office's scheduling software - Confirm appointments and insurance with patients, providing necessary instructions and information. - Handle rescheduling or cancellations, accommodating patient needs while managing the office's scheduling requirements - Provide excellent customer service by addressing patient inquiries, concerns, and general questions about appointments, procedures, and office policies - Ensure patients receive necessary pre-appointment instructions, such as preparation guidelines for specific procedures or tests - Maintain effective communication channels with patients to keep them informed of any changes in appointments, delays, or other relevant information - Accurately enter patient information, appointment details, and relevant notes into the office's electronic medical records (EZDerm) system - Update patient files with any changes in demographics, insurance information, or medical history Skills and Experience: - Previous experience in a healthcare or similar setting is highly preferred - Knowledge of medical terminology and familiarity with dermatology procedures is desirable - Professional and empathetic attitude when dealing with patients - Strong organizational abilities and attention to detail - Ability to handle a fast-paced environment and manage multiple tasks simultaneously In support of our mission statement, "Healthier Practices, Healthier Patients," we have a Tobacco Free Environment. We prefer NOT to hire tobacco and nicotine users, includes vaping/e-cigarettes.
    $30k-35k yearly est. Auto-Apply 60d+ ago
  • Medical Appointment Scheduler

    Smarthealth Inc. 3.7company rating

    Phoenix, AZ jobs

    As an Appointment Scheduler in our dermatology office, your primary responsibility will be to schedule appointments efficiently and accurately for patients seeking dermatological care. You will work closely with providers, staff, and patients to ensure smooth scheduling operations and exceptional patient service. Schedule: Monday through Friday (Onsite) What You'll Do: * Answer incoming calls * Schedule appointments for patients, including initial consultations, follow-up visits, and procedures, using the office's scheduling software * Confirm appointments and insurance with patients, providing necessary instructions and information. * Handle rescheduling or cancellations, accommodating patient needs while managing the office's scheduling requirements * Provide excellent customer service by addressing patient inquiries, concerns, and general questions about appointments, procedures, and office policies * Ensure patients receive necessary pre-appointment instructions, such as preparation guidelines for specific procedures or tests * Maintain effective communication channels with patients to keep them informed of any changes in appointments, delays, or other relevant information * Accurately enter patient information, appointment details, and relevant notes into the office's electronic medical records (EZDerm) system * Update patient files with any changes in demographics, insurance information, or medical history Skills and Experience: * Previous experience in a healthcare or similar setting is highly preferred * Knowledge of medical terminology and familiarity with dermatology procedures is desirable * Professional and empathetic attitude when dealing with patients * Strong organizational abilities and attention to detail * Ability to handle a fast-paced environment and manage multiple tasks simultaneously In support of our mission statement, "Healthier Practices, Healthier Patients," we have a Tobacco Free Environment. We prefer NOT to hire tobacco and nicotine users, includes vaping/e-cigarettes.
    $30k-35k yearly est. 10d ago
  • Central Scheduling (50689)

    La Paz Regional Hospital & Clinics 4.6company rating

    Parker, AZ jobs

    This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines. Qualifications MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required. PREFERRED QUALIFICATIONS Work experience with the Company's systems and processes is preferred. Previous cash collections experience is preferred. Additional related education and/or experience preferred
    $32k-36k yearly est. 11d ago
  • Scheduling Specialist

    American Vision Partners 4.1company rating

    Prescott, AZ jobs

    Job Description As a Scheduling Specialist, you'll be the first touch with our patients and create memorable experiences for all of our patients, providers, and team members. A “patient first approach” is key to success and our Scheduling Specialists play a key role in effectively and compassionately guiding patients and scheduling appointments. Responsibilities In a call center environment, display the ability to service patient needs while actively accepting inbound calls with a focus on customer service Use professional communication etiquette, while servicing patient needs based on appointment availability and nearest location. Minimum goal achievement based on monthly review of various metrics and expected requirements. Works with internal partners and clinics on a timely basis to help support and coordinate the needs of our patients. Focused and open to learning new skills to take on various roles based on business need Qualifications High School diploma or equivalent Ability to navigate custom computer software and internal systems - NextGen experience a plus! Experience in Medical Office including Insurance Knowledge highly desirable Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment Excellent verbal and written communication skills; with the ability to show empathy and active listening skills Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism Bilingual in Spanish highly preferred but not required
    $28k-42k yearly est. 24d ago
  • Scheduling Specialist

    American Vision Partners 4.1company rating

    Prescott, AZ jobs

    Company Intro At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers. At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview As a Scheduling Specialist, you'll be the first touch with our patients and create memorable experiences for all of our patients, providers, and team members. A “patient first approach” is key to success and our Scheduling Specialists play a key role in effectively and compassionately guiding patients and scheduling appointments. Responsibilities In a call center environment, display the ability to service patient needs while actively accepting inbound calls with a focus on customer service Use professional communication etiquette, while servicing patient needs based on appointment availability and nearest location. Minimum goal achievement based on monthly review of various metrics and expected requirements. Works with internal partners and clinics on a timely basis to help support and coordinate the needs of our patients. Focused and open to learning new skills to take on various roles based on business need Qualifications High School diploma or equivalent Ability to navigate custom computer software and internal systems - NextGen experience a plus! Experience in Medical Office including Insurance Knowledge highly desirable Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment Excellent verbal and written communication skills; with the ability to show empathy and active listening skills Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism Bilingual in Spanish highly preferred but not required Benefits & Perks Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!
    $28k-42k yearly est. Auto-Apply 17d ago
  • *Scheduling Specialist*

    American Vision Partners 4.1company rating

    Tempe, AZ jobs

    Job Description As a Scheduling Specialist, you'll be the first touch with our patients and create memorable experiences for all of our patients, providers, and team members. A “patient first approach” is key to success and our Scheduling Specialists play a key role in effectively and compassionately guiding patients and scheduling appointments. Responsibilities In a call center environment, display the ability to service patient needs while actively accepting inbound calls with a focus on customer service Use professional communication etiquette, while servicing patient needs based on appointment availability and nearest location. Minimum goal achievement based on monthly review of various metrics and expected requirements. Works with internal partners and clinics on a timely basis to help support and coordinate the needs of our patients. Focused and open to learning new skills to take on various roles based on business need Qualifications High School diploma or equivalent Ability to navigate custom computer software and internal systems - NextGen experience a plus! Experience in Medical Office including Insurance Knowledge highly desirable Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment Excellent verbal and written communication skills; with the ability to show empathy and active listening skills Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism Bilingual in Spanish highly preferred but not required
    $29k-43k yearly est. 6d ago
  • *Scheduling Specialist*

    American Vision Partners 4.1company rating

    Tempe, AZ jobs

    Company Intro At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 120 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers. At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview As a Scheduling Specialist, you'll be the first touch with our patients and create memorable experiences for all of our patients, providers, and team members. A “patient first approach” is key to success and our Scheduling Specialists play a key role in effectively and compassionately guiding patients and scheduling appointments. Responsibilities In a call center environment, display the ability to service patient needs while actively accepting inbound calls with a focus on customer service Use professional communication etiquette, while servicing patient needs based on appointment availability and nearest location. Minimum goal achievement based on monthly review of various metrics and expected requirements. Works with internal partners and clinics on a timely basis to help support and coordinate the needs of our patients. Focused and open to learning new skills to take on various roles based on business need Qualifications High School diploma or equivalent Ability to navigate custom computer software and internal systems - NextGen experience a plus! Experience in Medical Office including Insurance Knowledge highly desirable Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment Excellent verbal and written communication skills; with the ability to show empathy and active listening skills Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism Bilingual in Spanish highly preferred but not required Benefits & Perks Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!
    $29k-43k yearly est. Auto-Apply 60d+ ago
  • Oncology Infusion Scheduling Specialist

    Banner Health 4.4company rating

    Sun City, AZ jobs

    **Primary City/State:** Sun City, Arizona **Department Name:** BTMC Medical Oncology **Work Shift:** Day **Job Category:** Administrative Services Good health care is key to a good life. At Banner Health, we understand that, and that's why we work hard every day to make a difference in people's lives. We've united under a common goal: Make health care easier, so life can be better. It's a lofty goal, but it's one we're committed to seeing through. Do you like the idea of making a positive change in people's lives - and your own? If so, this could be the perfect opportunity for you. Apply now. At **Banner MD Anderson** , patients experience customized, comprehensive and compassionate cancer care. We travel through the cancer journey with patients, supporting their unique medical and personal needs every step of the way. We believe patient care is most effective when it's truly collaborative. Our evidence-based, multidisciplinary approach brings together physicians from all cancer specialties to provide highly coordinated and compassionate care. We are seeking an **experienced Oncology Infusion Scheduler. In this role you will apply your established** excellent customer service skills to schedule initial and follow-up oncology infusion appointments for patients. Your role is fast-paced as we see a high volume of patients daily, so it will be important that you apply your critical thinking skills and ability to adapt to quickly. If you are ready to be part of providing patients a good experience throughout their cancer journey, apply now! **Schedule** : Monday - Friday 9:00am-5:30pm Banner Health's premier West Valley Level I Trauma for adults and Tertiary Care destination for all ages. Banner Thunderbird Medical Center (BTMC) and Banner Children's Hospital at Thunderbird provide a preferred destination for surgical, oncological, cardiovascular, neuroscience, orthopedic, pediatric, and women and infant services achieved through best-in-class 5-star CMS rating to provide patients with high quality, safe care for the best possible experience. Our campus is one of the largest campuses in the Banner network with over 3000 employees. BTMC was voted Best of the Best in 2023 by Banner Health out of 30 hospitals. This is the most prestigious award one of our largest hospitals can receive for consistently meeting our annual targets. If you would like to contribute to truly leading edge caring, we invite you to bring your experience and skills to Banner Thunderbird. POSITION SUMMARY This position is responsible for scheduling across the campus for physicians, medical facilities, and specialized medical practices by coordinating all aspects of scheduling including, but not limited to, appointments for physicians across the campus, surgical procedures, diagnostic tests, pain management, and other specialized tests and treatment as directed by physicians to ensure an exceptional customer experience at each point of service. Using a broad understanding of customer engagement strategies, clinical procedures, and company facilities, this position provides accurate and timely information to create an integrated, multidisciplinary schedule and an experience that is easy, empathetic, and differentiated in the oncology marketplace. CORE FUNCTIONS 1. Schedules medical appointments through coordination of patients, providers, facility resources, ancillary staff, records, referrals, authorizations, and payers. Receives and initiates calls to/from patients, providers, provider offices and facilities, while following all established scheduling procedures and protocols to ensure patients receive the care they need, when and where they need it. 2. Receives physician's orders and effectively schedules and reschedules appointments, tests, and/or procedures leveraging various electronic medical record/scheduling software systems according to protocols established by clinical staff and scheduling standards. Identifies alternative scheduled solutions in the event the patient's preference is not available, while adhering to procedures and protocols and ensuring patient safety. 3. Provides patients with information, pre and post-test instruction, provides location of appointment and directions. The position answers questions as necessary within guidelines and protocols. Refers questions to clinical staff as appropriate. 4. Effectively communicates and builds impactful relationships through written, digital, and verbal channels with patients, facilities, providers, and clinical colleagues to ensure an easy, empathetic, solution-oriented patient experience, included but not limited to, phone, chat, email, electronic medical record messaging, and other digital channels. Anticipates patient and provider needs and responds accordingly. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. The position requires skills normally gained with two years of scheduling experience in a physician's office or hospital. Medical terminology may be required for some assignments. Must possess excellent communication, organizational and problem-solving skills. Must be proficient with commonly used office software and have the ability to use software typically used for medical practice management and scheduling. PREFERRED QUALIFICATIONS Knowledge of ICD-9, CPT, and HCPCS coding is strongly preferred. Sound working knowledge of various types of insurance plans and/or worker's compensation preferred. Bi-lingual in Spanish may be preferred for some assignments. Additional related education and/or experience preferred. **EEO Statement:** EEO/Disabled/Veterans (***************************************** Our organization supports a drug-free work environment. **Privacy Policy:** Privacy Policy (********************************************************* EOE/Female/Minority/Disability/Veterans Banner Health supports a drug-free work environment. Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability
    $31k-35k yearly est. 60d+ ago

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